Business Overview 2009 (pdf - 6.8MB) - Veolia Water

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Our achievements in 2009 30 / Water resource management and protection 36 / Sustainable commitment to clients and society 42 / Pushing back the boundaries of our business 29
Our achievements / Water resource management and protection Veolia Water manages all water cycles and in 2009 we offered public authorities, industrial companies and consumers alike our expertise to address major concerns like reducing pressure on water resources, optimizing network efficiency, ensuring the quality of water bodies and developing the use of alternative resources. Water resource management and preservation is our top priority The principal way of reducing pressure on water resources is to combat wastage. To save water and thereby reduce freshwater withdrawals, we have made reducing leakage from water supply networks one of our priorities and we are constantly increasing our expertise in this area. In the EU’s first 15 member states, we have committed to maintaining an average network efficiency rate of over 80%. In 2009, in France, most new (Royan, Chaumont) or renewed contracts (La Roche-sur-Yon) now include innovative policies. These include investment in the isolation of network sections and remote management to monitor distributed volumes; use of remote meter reading technologies through our subsidiary HomeRider; and leakage detection solutions (see Focus on page 31). We also offer our clients services in the management of water supply network assets. First, we consult with the public authorities in order to ascertain their investment choices and performance objectives (network efficiency levels, number of service interruptions, etc.). Then, we use decision aids: a shortterm device designed to calculate the breakage risk of each of the network’s pipes and a long-term device that simulates investment programs so that performance targets can be met. As an indispensable complement to these measures we are also developing ways of raising consumer awareness of the issues (see page 38). The ability to cater for the complex issues faced by our clients Our industrial clients also have to comply with environmental regulations that require them to limit their water withdrawals from natural resources. Veolia Water offers solutions to ensure their water supply, combining productivity, energy savings and reduction of water withdrawals. Given our personnel’s technological expertise and professionalism we can provide solutions for the most complex issues. For example, in China, steelmaker Capital Steel chose us because we can provide it with a supply of decarbonated water, thus reducing the consumption of its cooling circuits (Actiflo Softening® Process). We work with over 450 industrial companies and adapt to the specificities of each industry, for example the solar power industry in France (see page 32). In Europe, the huge success with clients in the oil and power industries of our Aquamove mobile emergency water treatment units in 2009 reflects how well our skills matched their requirements. This service by our subsidiary Veolia Water Solutions & Technologies enables the supply of the necessary quantity and quality of water on an industrial site that cannot afford to halt its production line. A partner for all wastewater projects A large share of the world’s population has no access to a wastewater collection or treatment system. The health hazard this represents has lead to the mobilization of a growing number of our public authority clients. We already 30 Veolia Water 2009
Page 1 and 2: Business Overview 2009
Page 3 and 4: Challenges / Nearly a billion peopl
Page 5 and 6: Solutions / Worldwide, Veolia Water
Page 7 and 8: The world’s leading operator of w
Page 9 and 10: Entretien / Interview with Jean-Mic
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Page 15 and 16: Our fundamentals / Locations in 66
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Business Overview 2009 (pdf - 6.8MB) - Veolia Water

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