Specification Document Template - MyUI Employer

MyUI Employer
User Guide
Version 2.1
November 12, 2013
Date: 11/12/2013 1/53

Table of Contents
MYUI EMPLOYER .................................................................................................................................... 1
TABLE OF CONTENTS ................................................................................................................................ 2
1 REGISTER A NEW ACCOUNT ............................................................................................................... 5
1.1 REGISTRATION INFORMATION ............................................................................................................. 5
Instructions to register a new account: ............................................................................................. 5
1.2 DELETED YOUR EMAIL? ..................................................................................................................... 9
1.3 MISSING PIN ................................................................................................................................. 9
2 LOGIN ......................................................................................................................................... 10
2.1 LOGGING ON ................................................................................................................................ 10
Login Instructions: ......................................................................................................................... 10
2.2 FORGOT USERNAME ....................................................................................................................... 11
Forgot Username Instructions: ........................................................................................................ 11
2.3 FORGOT PASSWORD ....................................................................................................................... 12
Forgot Password for Account Administrator Instructions: .................................................................. 12
Forgot Password for Account Users-Instructions: ............................................................................. 13
Forgotten both your Username and Password? ................................................................................ 13
3 MANAGE ACCOUNT USERS ............................................................................................................... 14
3.1 MANAGING ACCOUNT USERS ............................................................................................................ 14
Instructions for authorizing User access: ......................................................................................... 14
4 CHANGING ACCOUNT INFORMATION ................................................................................................. 16
4.1 CHANGE EMAIL ADDRESS ................................................................................................................. 16
Change Email Address Page Instructions: ........................................................................................ 16
4.2 CHANGE SECURITY QUESTIONS & ANSWERS PAGE ................................................................................. 17
Change Security Questions & Answers Instructions: ......................................................................... 17
4.3 CHANGE PASSWORD ....................................................................................................................... 18
Change Password Instructions Page: ............................................................................................... 18
5 EMPLOYER ACCOUNT OVERVIEW PAGE .............................................................................................. 19
5.1 ACCOUNT OVERVIEW PAGE .............................................................................................................. 19
Account Overview Page Details: ...................................................................................................... 19
6 MAKING A PAYMENT....................................................................................................................... 20
6.1 PAYMENT PAGE: ............................................................................................................................ 20
Payment Page Instructions: ............................................................................................................ 20
6.2 ADD A BANK ACCOUNT PAGE ............................................................................................................ 22
Add a Bank Account Instructions: ................................................................................................... 22
6.3 REMOVE A BANK ACCOUNT ............................................................................................................... 23
Remove a Bank Account Instructions: ............................................................................................. 23
6.4 PAYMENT VERIFICATION .................................................................................................................. 24
Payment Verification Instructions: ................................................................................................... 24
6.5 CONFIRMATION OF PAYMENT ............................................................................................................ 25
Confirmation of Payment page instructions: ..................................................................................... 25
7 PAYMENT HISTORY ........................................................................................................................ 26
Payment History Instruction page: .................................................................................................. 26
A. Account Payment History: ...................................................................................................... 26
B. Electronic Payments: .............................................................................................................. 26
8 QUARTERLY WAGE AND PREMIUM REPORTING ................................................................................... 28
8.1 ONLINE FILING: GETTING STARTED .................................................................................................... 28
Instruction for Completing the Quarterly Reports through MyUI Employer: ........................................ 28
8.2 WAGE INPUT FORM ........................................................................................................................ 29
Entering your Wage Report Instructions: ......................................................................................... 29
If wage fields are locked: ............................................................................................................... 30
Date: 11/12/2013 2/53

Saving and Correcting: ................................................................................................................... 30
Step-by step instructions for Zero Wage Report: .............................................................................. 31
8.3 QUARTERLY PREMIUM INPUT PAGE ..................................................................................................... 32
Premium Input Page Instructions: ................................................................................................... 32
Detailed descriptions for Premium Report ........................................................................................ 33
8.4 CONFIRMATION PAGE ..................................................................................................................... 36
Printing the Payment Coupon: ........................................................................................................ 36
8.5 SAVE & PRINT OPTIONS PAGE .......................................................................................................... 38
8.6 PRIOR PREMIUM INFORMATION DETAIL ............................................................................................... 40
Prior Premium Report not entered using MyUI Employer .................................................................. 40
Prior Premium Report entered using MyUI Employer ........................................................................ 41
9 ISSUES AND APPEALS ..................................................................................................................... 42
9.1 WHAT YOU CAN DO IN THE ISSUES AND APPEALS TAB .............................................................................. 42
9.2 WHAT YOU CAN’T DO IN THE ISSUES AND APPEALS TAB ............................................................................ 42
9.3 ISSUE STATUS: WHAT DOES IT MEAN? ................................................................................................ 42
9.4 WHAT TO EXPECT WHEN AN ONLINE APPEAL IS AVAILABLE ........................................................................ 43
9.5 FINDING ISSUES: ........................................................................................................................... 44
9.6 SEARCH RESULTS AND VIEWING UIB-6 DECISION DOCUMENTS ................................................................. 45
Search Results ............................................................................................................................... 45
Viewing the UIB-6 Decision document ............................................................................................. 45
9.7 FILING A LATE APPEAL .................................................................................................................... 46
9.8 FILE APPEAL ................................................................................................................................. 47
9.9 WITHDRAW APPEAL ....................................................................................................................... 48
10 FAQS .......................................................................................................................................... 49
10.1 REGISTRATION: ............................................................................................................................ 49
What will happen if my Federal Employer Identification Number (FEIN) is all zeros? .......................... 49
I entered my account number on the registration and the system gives me a message like “You have entered an
incorrect value in the business name, account number, or Federal Employer Identification Number field”. How
can I create an account if I can’t start the process? ......................................................................... 49
I have not received my PIN what do I do? ....................................................................................... 49
I deleted or cannot find the email I received after I registered, what do I do? ................................... 49
I received an error message when trying to complete my registration stating that this account is already
registered but when I try to log in it tells me that this account does not exist, why? .......................... 49
I started a registration but I never received anything so I tried to register again, now it’s telling me that the
account either already exists or something doesn’t match, why? ....................................................... 49
I am a Third Party Administrator, should I register the employers which I represent? ........................ 50
What happens when a Third Party Administrator or Leasing Company registers for an employer that they
represent, and then their representation of the employer is terminated? ........................................... 50
Can there be more than one administrator on a MyUI Employer account? ......................................... 50
10.2 LOG IN: ...................................................................................................................................... 50
How many users can log into a single account? ............................................................................... 50
10.3 PAYMENTS: .................................................................................................................................. 50
May I make a payment using a bank outside of the United States? ................................................... 50
I would like to change my bank account number, how do I do this? .................................................. 50
May I verify my payment I submitted online today went through? .................................................... 50
How long from when I submit payment online before it posts to your system? .................................. 51
When does my online payment have to be submitted online in order to be considered timely? ........... 51
May I make a future payment? ....................................................................................................... 51
Why am I receiving a billing statement if my payment went through on time? ................................... 51
10.4 OTHER QUESTIONS: ....................................................................................................................... 51
What happens if the administrator of an employer leaves the business or dies? ................................. 51
Should I use my MyUI Employer password and username when I am logging in to the FTP site? ........ 51
Why can I only see information for a few years on MyUI Employer? .................................................. 51
Date: 11/12/2013 3/53

How long from when I submit a report online before it posts to your system? ................................... 51
11 GLOSSARY/DEFINITIONS ................................................................................................................ 52
Date: 11/12/2013 4/53

1 REGISTER A NEW ACCOUNT
Registering for your MyUI Employer account is done in two major pieces: the initial online registration and completing the
registration after receiving your PIN. During the process you will receive an email and a PIN letter in the mail. Please save
both items until you complete the registration process.
Here are step-by-step instructions to register a new Colorado Department of Labor & Employment, My UI Employer
account online.
1.1 Registration Information
Instructions to register a new account:
1. Go to the MyUI Employer home page.
https://myuiemployer.coworkforce.com/
2. Click on the Register button.
Date: 11/12/2013 5/53

3. Complete the Employer Registration page
by providing the requested information and
select the Submit button.
4. After you press submit, you will be
returned to the MyUI Employer home page.
5. We will send you a registration email to
the email address you provided. Please save
this email, to complete your registration.
6. We will mail a PIN letter to the address we
have on file for your account. This PIN
should arrive within 5-7 business days
depending on where your address is
located. We do this as a security precaution
to insure that your information is kept
secure.
Psuedocorp USA LLC
555555.00-5
84-555555
grock@psuedocorp.com
grock@psuedocorp.com
12345 S MAIN ST
DENVER, CO 80202-0000
Please verify that the address which
displays on the page is a valid
mailing address for your business. If
the address is not a correct mailing
address for your business you will
need to change it using the link
provided before you can proceed
with your registration.
Date: 11/12/2013 6/53

7. When you receive the PIN letter, open the
email you saved to complete the
registration.
8. In the email, click on the link to the MyUI
Employer Registration Confirmation in the
second paragraph. This will open the
Complete Registration page.
9. Enter the PIN from the PIN mailer (you
will only use this PIN once to complete the
registration).
10. Put in a Username and Password that will
identify you each time you log onto the
system.
11. Finally choose three questions and put in
answers you will remember. These are
used to verify your identity during some
future processes.
Username: Every user must have a unique Username.
Once established, the Username for the Account
Administrator cannot be changed.
Password
o Must be 8 characters or more.
o Must contain three of the following: uppercase letters,
lowercase letters, numbers, and special characters.
12. Read and confirm your acceptance of the
Terms and Conditions of using the website
by clicking I Agree.
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13. As the Account Administrator of your
account you will be brought to the Employer
Profile page each time you log on.
Note: the addresses you have on file with the
department can all be viewed from this page.
For this user there are several options:
Owner/Officer, Location, Books and records,
Employer’s bank, Mailing. Clicking the
appropriate words will slide the window open
to show the address on file.
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Notes:
The person completing the registration process for your MyUI Employer account will be the Account Administrator
and will have access to all information available for the account. This means that the account administrator will
be able to view information, make changes, complete transactions, and enable online access to other users of the
account allowing a unique login for each user. Therefore, the person chosen to register your online account
should be trusted to handle sensitive and confidential information.
Only employers with a current Unemployment Insurance Account with the state of Colorado may use the MyUI
Employer application.
If you have a Future account, you cannot register with My UI Employer until your account has qualified to pay
unemployment premiums.
1.2 Deleted Your Email?
1. If you have lost your email with the
registration activation link, click the link on
the home page and the email will be resent
to you.
1
1.3 Missing PIN
2. Your PIN is to be mailed to your address
on file with CDLE. That address was
displayed below the security questions
when you registered.
a. If you have not received your PIN in the
mail, go back to your email and click the
second link (as shown in example here).
b. You will get a confirmation that the
system has generated a new PIN for you
to use to complete the registration. The
PIN should arrive in the mail in 5-7
business days. You must wait for this new
PIN as the old PIN is no longer valid.
2b
2a
Date: 11/12/2013 9/53

2 LOGIN
After you have completed the registration process for the MyUI Employer website, you gain access each time by going to
the MyUI Employer Home Page and putting in the username and password you created for either the account
administrator or designated user.
2.1 Logging On
Login Instructions:
1. Go to the MyUI Employer home page.
https://myuiemployer.coworkforce.com/
2. Enter your Username and Password. Press
Submit.
3. Administrators will be taken to the
Employer Profile page.
4. Account users will be taken to the Account
Overview page (after their initial login
where they must change their password).
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2.2 Forgot Username
This screen allows you the ability to request your username via email, simply enter the requested information.
Only the Administrator of the account can request their username through this option. Account users must contact the
Account Administrator for their username.
Forgot Username Instructions:
1. Go to the MyUI Employer home page.
https://myuiemployer.coworkforce.com/
2. Click on the “Forgot your username” link.
3. The Forgot Username screen will display.
4. After you complete these first three fields
and press Submit, MyUI Employer will
validate your information and display a
Security Question from the Registration
process. Complete the answer and press
Submit.
5. With the Password, UI Account Number,
Email address, and Security Question fields
completed, this page will be displayed and
an e-mail is sent to you. Choose the Click
here link in the email to be brought to the
Username display page and see your
Username.
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2.3 Forgot Password
This screen allows you to reset a forgotten password. You will receive an email during the password reset process. This
email will allow you to access the New Password page where you can change your password. This email link will only
function for twenty minutes after your request is made. If you do not click the link before that time you will need to
return to the Password Reset page and begin the process again.
Forgot Password for Account Administrator Instructions:
Account Administrators
1. Go to the MyUI Employer home page.
https://myuiemployer.coworkforce.com/
2. Click on the “Forgot your password” link.
3. The MyUI Employer Password Reset
screen will display
4. After you put in an Administrator
Username two additional fields (email
address and a security question) will be
presented. Complete all the information and
press Submit. The email address must
match the information stored for the
administrator account.
5. You will receive this screen after
successfully completing the reset page.
6. Open the email and choose the click here
link.
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7. Complete the New Password page to
create the new password. When you have
successfully completed this page, you will
be shown a New Password Confirmation
page.
Account Users
Forgot Password for Account Users-Instructions:
1. Go to the MyUI Employer home page.
https://myuiemployer.coworkforce.com/
2. Click on the “Forgot your password” link.
3. The MyUI Employer Password Reset
screen will display
4. Put in your username and unemployment
insurance account number, press Submit.
5. You will receive the Password Reset
Confirmation page.
6. The account administrator will be notified
to reset the user password and provide that
temporary password to the user.
7. When the user logs in with this temporary
password, they will be prompted to change
the password.
Forgotten both your Username and Password?
o Account Users-Contact your Account Administrator to change your password and look up your username.
o Account Administrator-Contact customer service at 303-318-9100.
Date: 11/12/2013 13/53

3 MANAGE ACCOUNT USERS
Only the Account Administrator has access to this page. Options from this page include adding users to the account and
establishing access to some or all of the site information. Here you may;
Add an account user
Delete an account user
Review and Change an account user’s page access permissions
3.1 Managing Account Users
Instructions for authorizing User access:
1. From the Employer Profile select Account
Users.
1
2. The list of current users with access will
display.
3. If you are adding a user select the +Add a
User link.
4. If you need to make changes you can
select the Edit button next to an existing
user’s name.
5. You may return to this page to make
changes to user permissions at any time.
6. You may also remove a user on this page
by clicking the Delete link on any user
listed. If a user is removed all of their prior
access is removed. The system will not
retain any settings for a user once removed.
2
4 6
3
Date: 11/12/2013 14/53

7. On the next screen you can identify the
user and choose a username and password
for them. You will need to notify the
account user of their username and
password.
8. An account user’s username cannot be
changed without removing the employee
and adding them again. This will require reselecting
all of their page access
permissions.
9. Pick which pages or series of pages you
want to allow the user to be able to view
and submit information from. The “I” next
to each page has a brief description.
9
You are advised to review all the pages
available for authorization to a user
(sub-user) prior to allowing access, so
that you are aware of the information
displayed on each page or series of
pages.
Date: 11/12/2013 15/53

4 CHANGING ACCOUNT INFORMATION
4.1 Change Email Address
This screen allows Account Administrator the ability to change their email address. When you submit an email address
change, an email is sent to the previous email address and to the new email address.
Change Email Address Page Instructions:
1. From the Employer Profile select Change
Email Address
2. Update the information and click Submit.
3. You will receive a confirmation for the
change to the email address. 1
2
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4.2 Change Security Questions & Answers Page
This screen allows the Account Administrator the ability to change their security questions and/or answers. You must
have three different security questions and their associated answers on file with the Department.
Change Security Questions & Answers Instructions:
1. From the Employer Profile select Change
Security Questions & Answers
2. Update the information and click Submit.
3. You will receive a confirmation for the
update of these questions.
1
2
Date: 11/12/2013 17/53

4.3 Change Password
This screen allows you the ability to change your password at any time. It is recommended that the password be changed
occasionally to maintain security.
Change Password Instructions Page:
1. From the Employer Profile select Change
Password
2. Update the information and click Submit.
3. You will get a confirmation that the
password has changed.
1
2
Date: 11/12/2013 18/53

5 EMPLOYER ACCOUNT OVERVIEW PAGE
This page provides some basic information about your employer account. This is the default page for all account users
after they login.
5.1 Account Overview Page
Account Overview Page Details:
Account Overview
1. From the Employer Profile, click on the
Account Information tab.
A
D
B
E
C
A. Mailing Address: The current mailing address on file for this account. Please verify that this address is correct.
B. Premium Account Balance: This is the total amount due to Colorado Department of Labor and Employment,
which may include older premium reports that are no longer viewable. This balance includes premiums (or
benefits charged for reimbursable employers), assessments, penalties for late reports, interest for late reports,
and applicable surcharges.
a. If the premium account balance is positive, then this account owes premiums to the Department.
b. If the premium account balance is negative, then this account has a credit, which will be applied toward
any future premium amount due to the Department.
C. Premium Report Status:
a. If a premium report is on file the page will display Received.
b. If there are Missing premium reports, the page will display the quarter and year of all missing premium
reports for the current year plus the previous three years.
i. You will need to contact the Department to obtain information on older missing reports.
D. Premium Rate for: the Current Calendar Year. The Rate Information page can show information for previous
years.
E. Liability Date: The liability date is the first date wages are paid in the calendar year in which the employer
meets the qualifying wage threshold.
Date: 11/12/2013 19/53

6 MAKING A PAYMENT
MyUI Employer provides an online payment option for paying your Unemployment Insurance Accounts.
There are two potential items that can appear on your billing statement from our banking vendor. One or both of these
can appear on your statement. Funds applied to either of these items do not change how your payment will be applied
within our system. We use these ‘products’ internally for accounting purposes.
Emppayments – This product reflects payments for Premium payments.
Empfirp – This product reflects payments for Federal Interest and Bond special assessments.
For more information go to; http://www.colorado.gov/cs/Satellite/CDLE-UnempBenefits/CDLE/1251588740471 and view
Federal Interest Repayment and Bond Repayment
6.1 Payment Page:
Payment Page Instructions:
Make a Payment
1. Click on the Quarterly Reports tab.
2. Choose Make a Payment
Date: 11/12/2013 20/53

Payment Information:
3. Choose where you want the system to apply
payment.
A line will be shown for each
quarter in which there is not a
$0 balance (with the oldest
showing first). There is a
selection at the top with the
text ‘Apply payment according
to the order above’
You may change the way payments are applied by clicking the button
option next to a Quarter/Year for which you would like to apply this
payment.
o If you select to pay one specific quarter, the payment is applied to
that quarter first. After a payment is initially applied any remaining
amount will be applied according to the listed payment order
beginning with the oldest quarter containing a debt.
If you select ‘Apply payment according to the order above’, the
payment is initially applied to the oldest quarter containing a debt
and progresses forward from there.
You may not select a quarter displaying a credit, any credit field is
display only.
o All debts are highlighted in red as a non-negative number. Example:
$25.00
o All credits are highlighted in green as a negative number. Example:
$25.00
Payment Method:
4. Choose or input a bank account to use for
making a payment.
5. Each existing account will display the name
on bank account and **the last four digits
of the account. For example: (Pemberley
Estates **1639)
6. Enter the name of the person who is
completing the payment request in the
Authorized Remitter.
6
6
Bank account information not available
or
Choose bank account information
previously entered by clicking down
arrow
Date: 11/12/2013 21/53

6.2 Add a Bank Account Page
This page collects the information to set up an account to use for making payments:
Add a Bank Account Instructions:
Add a Bank Account
1. From the Payment page, click on the Add a
Bank Account link beneath the Choose
Account field.
2. All fields on this page are required to set up
a new bank account.
3. The person making the payment must have
signature authority on the account.
.
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6.3 Remove a Bank Account
This page provides the ability remove an account from your list of bank accounts.
Remove a Bank Account Instructions:
Remove a Bank Account
1. From the Payment page, click on the
Remove Account link beneath the Choose
Account field.
2. Use the drop down list to display the list of
accounts previously entered. Then highlight
an entry to display the name on the page.
Click on Remove to delete the account from
your drop-down list.
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6.4 Payment Verification
This page is presented after you have submitted a payment using the online payment system. This page gives you the
opportunity to review the data you entered on the Payment Page and confirm your intentions, or return to the Payment
page to edit the information or cancel the payment.
If any portion of your payment is being applied to a special assessment in the Trust Fund/Bond Payment Amount field,
you will see the breakout on this page.
Payment Verification Instructions:
Payment Verification
From the Payment page;
1. Complete all the fields necessary to submit
a payment.
2. Click on the Submit button.
3. The Payment Verification displays.
4. Review the information, check the I Accept
Box, and select Confirm
5
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6.5 Confirmation of Payment
This page is presented after you have verified a payment using the online payment system. This page provides the record
of your transaction showing the confirmation number that uniquely identifies the transaction.
Confirmation of Payment page instructions:
Confirmation of Payment
From the Payment Page, complete all the
fields necessary to submit a payment.
1. Click on the Submit button.
2. The Payment Verification displays.
3. Click on the Confirm button.
4. The Confirmation of Payment displays.
The following fields will display in addition to
data from the Payment Verification.
Confirmation Number:
Confirmation Date/Time (ET):
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7 PAYMENT HISTORY
This page displays payments made on an account, either electronically or received in the mail. Only payments made
within the current calendar year and the prior three calendar years are presented. For payments made which are not
displayed, please contact the Department for further details.
Payment Type - There are two possible payments types
• Premium - The payment was applied to premium penalties, premium interest and/or premiums.
• Trust Fund/Bond Assessment – The payment was applied to the Federal Trust Fund Assessment and/or to the
bond interest repayment.
Lines with duplicate Confirmation Numbers indicate the payment was split to pay more than one type of payment. These
will display different names under Payment Type.
Payment History Instruction page:
Payment History
1. From the Employer Profile or General
Information page click on the Account
Information tab.
2. Click on Payment History
3. The Payment History displays.
A
B
A. Account Payment History:
When a payment is made online, it may take a few days to appear in the Account Payment History due to the time
involved to process your payment and post it to our system. Rejected payments will not appear here.
Each payment in the Account Payment History is displayed using two dates:
Posting Date - Will display the date the payment was entered into our system.
Transaction Date - Will show the date on which we consider the payment to apply.
It is not uncommon for the Department to post a payment today that transacts on a prior date.
B. Electronic Payments:
Confirmation Number - This is our reference number for transactions.
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Transaction Date - The date you submitted payment online.
Status-Payments submitted online will display one of three status conditions.
Pending - The status upon reaching the Confirmation page in the payment process.
Posted - The status after we process your payment and post it to our system.
Rejected - The status if a payment does not clear bank processing.
(It is possible for a payment to reach ‘Posted’ status and later change to a ‘Rejected’ status. This is due to the time delay
in communications between the banks involved.
Please verify that your payment has been withdrawn from your bank account before reducing the fund balance below an
amount necessary to complete a premium payment or the payment may not complete. Do not rely on the ‘Posted’ status
as a measure of a completed transaction).
Date: 11/12/2013 27/53

8 QUARTERLY WAGE AND PREMIUM REPORTING
The Quarterly Reports section of the My UI Employer site provides the ability for employers to report and pay the
required premiums for their Unemployment Insurance.
This quarterly reporting process begins on the Unemployment Insurance Quarterly Wage and Premium Reporting page.
You can choose to:
File quarterly wage and/or premium reports for the current period.
File quarterly wage and/or premium reports that are past due.
File a zero (0) wage report.
At this time you cannot file future reports or amend a report already filed.
8.1 Online Filing: Getting started
Instruction for Completing the Quarterly Reports through MyUI Employer:
Begin Filing
1. From the Employer Profile or General
Information page click on the Quarterly
Reports tab.
2. Verify the business information displayed is
for the account you want to complete the
report.
3. To complete an unfiled quarter:
a. Use the drop down to choose the
appropriate quarter for filing.
- Report Due date for quarters past due
will display: Past Due
b. Complete the Preparer information
c. Choose how you will file your wage report.
(If you are returning to complete a wage
report, it will return you to that report.
d. Press Continue.
2
1
3a
Note: if you choose a quarter that is already
entered details for that quarter can be
displayed. Details in Section 8.6
3b
3c
FTP: If you use FTP, you will
continue using your existing FTP
Username and Password.
Date: 11/12/2013 28/53
3d

8.2 Wage Input Form
This page provides an employer the entry form for capturing the wage information for each employee. You are directed
to this page if you choose either “Enter the wage report online” or “No wages were paid for the quarter selected. File a
zero wage report” on the Combined Reports page and press Continue.
Entering your Wage Report Instructions:
Completing Wage Report in MyUI
Employer
1. Complete Begin Filing steps on the
Quarterly Wage and Reporting Page choose
- “Enter the wage report online”
2. For employers filing on the MyUI Employer
for the first time, click the Add an Employee
link to begin adding employees.
2
3. Complete the information for each
employee to include in your report. Press
Submit after each employee. All fields must
be completed for each employee.
4
4. Note: the Seasonal indicator is only
available if your business has recognized
seasonal status on the system.
3
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5. As you input each employee the screen will
display your results. There are options to
Edit/ Delete rows for any corrections.
6. If you need to take a break during input,
choose Save and Finish Later. You will be
prompted that you are leaving the page and
your information is saved. Note: Your
report is not submitted unless you continue
and complete the Premium Report.
7. When all your employees are entered, press
Continue to Premium Report.
5
Completing input for Previously entered
reports
8. If you have previously entered a Wage
report through MyUI Employer, when you
return to complete one for a different
quarter, the employee list previously
entered will be displayed. Click the Edit link
by each employee to input their wages for
the quarter.
9. You may also Add an Employee for new
employees and use the Delete link to
remove them from this quarter.
8
If wage fields are locked:
If an employer is inactive all fields are locked if the quarter being reported is after the quarter end following the
inactive date. You will need to contact the Department to reinstate your account if you have wages to report after
the inactive date.
Once a quarterly report has been submitted all data fields will be locked.
Saving and Correcting:
You may save the data which is currently on the form and return at a later time in order to finish the wage report
by selecting the Save and Continue Later button. This data will be retrieved the next time you come to the page
for the same account and quarter/year. Wage reports are not submitted in MyUI Employer until the Premium
Report for that quarter is submitted.
Currently corrections to any submitted data can only be made through a mailed wage or premium adjustment
form.
Date: 11/12/2013 30/53

Step-by step instructions for Zero Wage Report:
Wage Input Form Zero Wages
1. Complete Begin Filing steps on the
Quarterly Wage and Reporting Page choose
- “No wages were paid for the quarter
selected. File a zero wage report”
2. For a Zero Report, click Continue to
Premium Report.
2
Date: 11/12/2013 31/53

8.3 Quarterly Premium Input Page
This section allows an employer to enter a Premium Report by individual quarter.
Change Wage Report
If you notice an error in the wages of the premium report you may select the Change Wage Report button to
return you to the Wage Input Form where you can make changes.
Premium Input Page Instructions:
1. Complete Begin Filing steps on the
Quarterly Wage and Reporting page
choosing appropriate method for filing
wages.
2. If Wage Report is being submitted online,
complete the steps as detailed in the Wage
Input Form and select Continue to Premium
Report.
3. The Premium Input Page is displayed. If
you have completed your wage report
online, the total wages will be entered for
you.
4. Complete the information for each field, and
select Submit Quarterly Report.
*** See following screens to receive detailed
information on each item on the report. ***
4
Date: 11/12/2013 32/53

Detailed descriptions for Premium Report
The Number of Employees on the 12 th of
each month:
An entry must be made for each field even
if the entry is a zero.
If zero gross wages are reported for a
quarter then all employee fields should be a
zero value.
A. Total Colorado gross wages paid all
workers this quarter:
A
The Grand Total from the Wage Input form
(if completed) is inserted here. If you did
not complete the Wage Input Form then
manually enter the value.
o This value can be changed.
If you clicked the File a Zero Report button
on the Wage Input Form, then the Total
Colorado Gross Wages is populated with a
zero value.
o This value can be changed.
B. Wages in excess of $‘x’ per worker
per year:
The excess value may change periodically.
The value displayed will be the applicable
value for the year being filed for.
This amount is the quarterly total of all
excess wages for all workers paid during
the quarter.
If you clicked the File a Zero Report button
on the Wage Input Form, then the Wages
in Excess is populated with a zero value.
o This value can be changed.
If your account is a political sub-division,
you cannot report any excess wages.
B
Date: 11/12/2013 33/53

C. Total Chargeable Wages:
This is A minus B above.
This value is calculated for you by our
system.
D. Combined Rate, which includes all
applicable surcharges:
This value comes from your rate
information in our system.
E. Premium Due:
This is C multiplied by D. It is the amount
the account owes for the filed quarter.
F. Penalty Charges this Quarter:
The employer account is charged a $50
($10 for employers in the first year of
business) per quarter penalty if a report is
late.
Penalties are assessed per report/per
quarter.
G. Interest Charges this Quarter:
An employer account is charged interest at
the rate of 1.5 percent (0.015) per month
on any late premium payments due if a
quarterly report is filed late and on unpaid
penalties.
H. Potential Debit (+) or Credit (-)
Amount, if any, from previous
quarters:
Any debit amount is the total of all unpaid
premium, penalty and interest charges due
the state.
Any credit amount is the total of all credit
amounts for the account and is usually due
to either premium overpayments or
premium adjustments in prior quarters.
E
G
C
F
D
H
Date: 11/12/2013 34/53

I. Total Amount Due:
This is the total amount that the employer
owes as of this quarter (The total of
Premium, Penalties, Interest, and debit or
credit adjustments from previous quarters.)
J. Enter the Amount You Are Remitting:
The preparer enters the amount the
employer wishes to pay this quarter. Any
amount that the employer decides not to
pay will accrue monthly interest charges
and will appear in Item 8 of the next
quarter’s report.
Validation: In order for the report to be
submitted successfully, the Total Colorado
Gross Wages Paid All Workers This Quarter
minus the Wages in Excess Of [X] Per Worker
per Year must equal the Total Chargeable
Wages.
I
J
Date: 11/12/2013 35/53

8.4 Confirmation Page
This page displays the remittance coupon that confirms the completion of a quarterly premium report. You are presented
this screen when you complete the filing of your Premium Report online with MyUI Employer. If the payment will be
mailed, print the coupon to serve as the payment coupon. For online payers the coupon can act as proof of transaction.
Printing the Payment Coupon:
1. Complete the steps from Begin Filing and
Wage Report. After you have pushed the
“Submit Quarterly Report” button this
Confirmation Page appears.
2. If you are not completing an online
payment you can click the “Print Coupon”
button.
2
Date: 11/12/2013 36/53

3. A new window will open displaying your
coupon in a PDF. (Note: the report may
take a minute or more to display).
a. Press the Print button to send your
printout to your printer.
b. You can also save this file, using the Save
button
3a
3b
Note: This page can be obtained at any time
after you have submitted your report. See
description in 8.6 Prior Premium Information.
Date: 11/12/2013 37/53

8.5 Save & Print Options Page
The Save & Print Options page gives you the ability to keep a record of the Quarterly Reports pages you complete during
the Quarterly Reports process. The reports include
Quarterly Combined Wage and Premium Report – Business Information: Captures the input from the
first screen in the Quarterly Reports process
Wage Input form: This will show the employees entered during the Wage Input process. If you FTP or send in
your Wage Report then this option will not be displayed
Quarter Premium Input page: Displays the information input on the Premium Report Page.
Confirmation page: This is another way to get the printed Payment Coupon if you choose not to use the online
payment processing.
1. Complete steps 1-4 on each or the Wage
and Premium reports. Push the “Report
Pages Save & Print Options” button.
1
Date: 11/12/2013 38/53

2. The options for reports will be displayed.
Choose a link option for the report that you
want. The report will open in a separate
window in PDF. (Note: the report may take
a minute or more to display).
3. This window shows an example of the
Wage Report. The report is presented in a
PDF.
a. Press the Print button to send your
printout to your printer.
b. You can also save this file, using the
Save button.
3a
3b
Date: 11/12/2013 39/53

8.6 Prior Premium Information Detail
When you are on the Quarterly Wage and Premium Report screen and choose a quarter that has already been filed the
preparer input options disappear and pressing continue brings up information regarding the quarter you have indicated in
the drop down box. After pressing Continue you will be brought to one of two pages based on whether the previous
quarter was filed through MyUI Employer.
Prior Premium Report not entered using MyUI Employer
1. On the Quarterly Wage and Premium
Reporting page choose a quarter previously
input.
2. The line below the drop down box will
change to display “Original Report on File”
3. Press Continue
4. The Premium Details for that quarter are
displayed.
It is important to remember that this page shows the current status in
our mainframe system of the quarter being viewed, not a complete
history. Example: if interest was assessed and was then subsequently
paid, you will see $0.00 in the interest field.
Note: Any changes to your account are not immediately reflected on this
page, they make take a business day or two to appear.
Date: 11/12/2013 40/53

Prior Premium Report entered using MyUI Employer
1. On the Quarterly Wage and Premium
Reporting page choose a quarter previously
input.
2. The line below the drop down box will
change to display “Original Report on File”
and the preparer information is displayed
(cannot be changed)
3. Press Continue
4. The Confirmation Page is displayed.
Date: 11/12/2013 41/53

9 ISSUES AND APPEALS
9.1 What you can do in the Issues and Appeals tab
The Issues and Appeals Tab gives you the ability to view and appeal issues impacting your Unemployment Insurance
account and file online Appeals.
Specifically you now have access to:
Search for and display issues on your UI account.
Find out the status of a decision.
Display a Notice of Decision (UIB-6).
Submit online the good cause information if your appeal is late.
Submit an online appeal to an issue.
Receive confirmation that you have successfully submitted the Appeal.
Withdraw an Appeal you have previously submitted online.
Grant access to users within your staff to access the Issues and Appeals tab and therefore process online
appeals.
***Note: The online Appeals option does not replace the existing paper appeal process. You should only
submit one appeal for any issue. ***
9.2 What you can’t do in the Issues and Appeals tab
At this time you cannot file an online appeal for any decisions prior to July 22, 2013. Some appeals are manually
processed and not viewable in the system. For these types of Issues, you will need to follow the existing paper
appeal process.
There is no hearing information available through this application.
Appeal Hearing Officer Decisions or ICAO Decisions.
9.3 Issue Status: What does it mean?
As the Issues work through the process the following status designations are possible:
Issue Status
What does it mean?
Pending-Appeal Received Either the Claimant or the Employer filed an appeal.
Pending Review
There is an issue requiring the Division to issue a decision.
Resolved
The initial review of the claim has resolved the decision. This decision can be
appealed in this application
Resolved-See decision sent by The Division sent a Notice of Decision regarding this issue.
mail
Resolved-Employer appealed The Division mailed a Hearing Officer’s decision regarding the Employer’s
loss of right to protest decision appeal of the Division denying the Employer’s right to appeal the substantive
decision.
Resolved-See Hearing Officer’s The Division mailed a Hearing Officer’s decision regarding this issue.
Decision
Resolved-See new Decision or The Hearing Officer directed the Division to reconsider the original decision.
Disregard Notice sent by mail
Resolved-The person who A party appealed and did not appear at the hearing.
appealed did not take part in
the hearing
Resolved-The person who The Appeals Division cancelled the appeal at the request of the party who filed
Date: 11/12/2013 42/53

appealed withdrew the appeal
See the Demand for
Repayment Decision or the
Earnings Decision sent by mail
The hearing officer ruled that
a new decision must be sent
it.
The Division mailed a decision regarding an overpayment or unreported
earnings to the Claimant
The Hearing Officer directed the Division to issue a new decision regarding this
issue.
9.4 What to expect when an online Appeal is available
If your Appeal is past the Deadline, you will be prompted to complete the information on the Your Appeal is Past
the Deadline page. See File a Late Appeal Section 9.7
Otherwise, or after completing the Good Cause information, you will be presented the File Appeal page. See File
an Appeal. See File a Late Appeal Section 9.8
Next you will get a Confirmation Page and your Appeal will be submitted to the Appeals unit for processing just as
if it was received in the mail
You can withdraw appeals online that were submitted online. See Withdraw an Appeal Section 9.9.
***Note*** Status Updates are not real time. Staff still need to manually review each appeal which can
take 4-6 weeks.***
Date: 11/12/2013 43/53

9.5 Finding Issues:
1. On the Issues and Appeals tab you are
presented several fields to enter information
to limit your results.
2. Note there are dates in the Resolution Date
Range boxes. If you click the Search button
without entering data in of the open boxes
then the results will show all issues for your
business for the past year.
3. You may choose to add to this date range
by completing data in one or many of these
other ways to find information:
SSN
Claimant first or last name
Choosing from the Issue Type list
Choosing form the Issue Status list
Putting in an Appeal deadline start, end
or range
2
The results of your Search will results that
match all the entered data; i.e.
a. All claims with last name Smith with an
issue of Job Separation. Note, the entire
name is not required – in the example
we typed “smi” for Smith
b. All Resolved items with an Appeal
Deadline between August 12 th and
August 16 th .
Job Separation
smi
3a
4. Click Search to find Issues that match your
results.
4
Note: You may need to remove
the default Resolution start/end
dates if you are having trouble
finding a specific issue. 2
3b
Resolved
08/12/2013
08/16/2013
4
Date: 11/12/2013 44/53

9.6 Search Results and Viewing UIB-6 Decision Documents
Search Results
1. Depending on the search criteria you input,
you will get a different view of your Search
results.
This view represents the default view where
all claims are shown.
Here we see all claims with the last name
“Smith” which had an Issue Type “Job
Separation”
And this shows all the claims with an Appeal
Deadline between 8/12-18/16 that are
“Resolved”.
Viewing the UIB-6 Decision
document
2. You can see the UIB-6 decisions online with
a PDF viewer. To access the documents,
use the search function to locate the issue
you are seeking and then click the drop
down arrow next to “View Decision” and
click on the document link shown.
2
Date: 11/12/2013 45/53

9.7 Filing a Late Appeal
1. If the screen displays , then the
deadline for this appealable issue has
passed. You will need to provide “Good
Cause” information for the staff to approve
the request to appeal. You give this
information by clicking the link.The system
presents the Your Appeal is Past the
Deadline page.
2. The rules concerning what consitutes Good
Cause are outlined when you click this link
on the page. This will present a new
window with Regulation 12.1.8.
3. Complete each question with your situation
to explain the reason for a late appeal.
4. The Yes/No questions may slide open to
reveal additional questions that need to be
completed.
5. You are limited to 1000 characters for the
text boxes. If you want to provide additional
information please note that additional
information will be submitted within the text
you enter in these boxes. To send
additional information follow the
instructions in the Hearing Services (found
on the Issues and Appeals: Current Issues
page)
6. Press Submit when you are done.
7. The system will confirm the receipt of you
request to submit a late appeal. Press
Continue to now File the Appeal.
5
2
6
7
Date: 11/12/2013 46/53

9.8 File Appeal
1. You will get to this page if you click a link to
a timely appeal: or if you have
received the receipt confirmation and
pressed continue on the late appeal Thank
you page.
2. Complete each question with to provide the
information to support your appeal.
You will be limited to 1000 characters in
your explanation for your appeal. If you
want to provide additional information
please note that additional information will
be submitted within the text you enter in
this box. To send additional information
follow the instructions in the Hearing
Services (found on the Issues and Appeals:
Current Issues page)
3. The Yes/No questions may slide open to
reveal additional questions that need to be
completed.
4. Please type your name to sign the Appeal.
2
5. A confirmation will be displayed. You may
ask for an e-mail confirmation (to be sent to
the e-mail address on file), and print or
save this page.
Date: 11/12/2013 47/53

9.9 Withdraw Appeal
1. If you have appealed your claim online, you
can also withdraw that appeal through the
application. Click the link and the
Withdraw Appeal page is displayed.
2. Complete the information to explain the
reason for withdrawing this appeal.
You will be limited to 1000 characters in
your explanation for your withdrawel. If you
want to provide additional information
please note that additional information will
be submitted within the text you enter in
this box. To send additional information
follow the instructions in the Hearing
Services (found on the Issues and Appeals:
Current Issues page)
3. Sign by typing the name, an press Submit.
2
4. You will get a Withdrawal confirmation.
*** Note: If you withdraw this appeal, the
decision you are appealing will remain in
effect. ***
Date: 11/12/2013 48/53

10 FAQS
10.1 Registration:
What will happen if my Federal Employer Identification Number (FEIN) is all zeros?
If your FEIN is all zeros you will not be able to register for MyUI Employer. You must update this information by contacting customer
service.
I entered my account number on the registration and the system gives me a
message like “You have entered an incorrect value in the business name, account
number, or Federal Employer Identification Number field”. How can I create an account
if I can’t start the process?
For security purposes CDLE needs to make sure only the right users are registering for MyUI Employer. To ensure this we require
that your business name, account number and FEIN are exactly as we have them on our system. If you received this error make sure
the values you entered are correct. If you can look at one of the forms that CDLE mailed you make sure to enter the data as follows;
Colorado Legal Business Name – Enter is exactly as printed on these forms, we sometimes abbreviate due to space limits. If there is
a misspelling or other error, you should enter it that way (you can send a correction to CDLE later).
Colorado Account Number – Enter the number from your form. Your account number is formatted 123456.00-7. If you have trailing
numbers printed on the form, you must disregard those digits. Only enter the numbers which match the example and omit any
additional numbers that follow.
Federal Employer Identification Number – Enter your 9 digit FEIN.
I have not received my PIN what do I do?
You should return to the email that you received after the registration was initiated. There is a link within the text of the email that
will cause our system to mail you a replacement PIN. You will need to wait up to 10 business days to receive the PIN after you have it
resent.
I deleted or cannot find the email I received after I registered, what do I do?
You should return to the MyUI Employer main page, where the login is located, there is a link beneath the ‘Register’ button that
contains the highlighted word ‘here’. Click on this link and complete the Resend MyUI Employer Registration Email screen that
appears. This will resend the email to the original email entered. You may only use the original email that was entered at the initial
registration until your registration is completed.
I received an error message when trying to complete my registration stating that
this account is already registered but when I try to log in it tells me that this account
does not exist, why?
The system has actually locked-out this account. You will need to begin registration again.
I started a registration but I never received anything so I tried to register again,
now it’s telling me that the account either already exists or something doesn’t match,
why?
Your registration is actually in a ‘pending’ status, that is, it is waiting for the registration to be completed by selecting the link
contained in the registration email and completing the data requested.
Date: 11/12/2013 49/53

I am a Third Party Administrator, should I register the employers which I
represent?
MyUI Employer was designed for the individual employers to set up their own accounts. It is possible for many Third Party
Administrators to complete the steps required to register an employer, but, should you discontinue representing an employer the
steps required to transfer ‘ownership’ of the account to the employer will be greater than if the employer had registered
themselves.
What happens when a Third Party Administrator or Leasing Company registers for
an employer that they represent, and then their representation of the employer is
terminated?
MyUI Employer is intended for employers to use and we advise that anyone other than the employer does not register an account
for someone else. If this situation happens however, there are two methods of resolution; First the representative can just provide
the username and password to the employer, who can then change the password. Second (if the representative is not cooperative) a
staff member with the proper authorization can change the password for the employer. A username may not be changed once it has
been created.
Can there be more than one administrator on a MyUI Employer account?
No, due to programming limitations there can be only one administrator per MyUI Employer account.
10.2 Log In:
How many users can log into a single account?
Only one user may log into an account as a system administrator. There is no limit to how many other users an account may have.
Also, all of these different users can be using the system at the same time.
10.3 Payments:
May I make a payment using a bank outside of the United States?
Any bank that is used to make payments through MyUI Employer must have a U.S. routing number. Many foreign banks have U.S.
routing numbers, so those banks would be acceptable, but any bank that does not have a U.S. routing number will not be allowed to
make payments.
I would like to change my bank account number, how do I do this?
MyUI Employer does not allow a previously entered bank account number to be modified. If you no longer want to use a specific
bank account number which was entered into MyUI Employer it should be deleted. You would then need to add the new bank
account number to begin using it.
May I verify my payment I submitted online today went through?
Currently there is not an immediate way for us to see if your payment has gone through. You will be able to see it when it gets
applied to our system of record, which could take a few days depending on when the payment was made.
Date: 11/12/2013 50/53

How long from when I submit payment online before it posts to your system?
Unfortunately there is not a consistent and reliable answer to this. This will depend on what time of day you made your payment,
the day it was made, if there are any bank holidays soon, and how quickly your bank communicates with our bank. A good estimated
time is 3-5 business days.
When does my online payment have to be submitted online in order to be
considered timely?
As long as the payment is submitted before 11:59 p.m. it is considered to be made on that date. For MyUI Employer the payment
can be accepted on a Sunday or Holiday, and is not affected by postal service limitations.
May I make a future payment?
Currently you are unable to make a future payment. The system was only designed to take payment the day that it is submitted.
Why am I receiving a billing statement if my payment went through on time?
As long as the payment is submitted before 11:59 p.m. it is considered to be made on that date. However, there is a certain period
where our system runs the billing statements. If the payment was not showing in our system (as it can take a few days to post)
when the system ran, it automatically sent a billing notice. You may disregard that notice or contact customer service to ensure the
payment was received timely.
10.4 Other questions:
What happens if the administrator of an employer leaves the business or dies?
If no one at an employer’s business knows the username, password and security answers for an account and cannot log into the
prior system administrator’s email then a staff member with the proper authorization can change the password for the employer
and change the email address for the account. This will allow the new system administrator to receive the username reminder. Now
they may log into the account. A username may not be changed once it has been created.
Should I use my MyUI Employer password and username when I am logging in to
the FTP site?
No, although we link to the FTP site your MyUI Employer username and password will only work for the MyUIEmployer site.
Continue to use the login information that you have been previously instructed to use to access the FTP site.
Why can I only see information for a few years on MyUI Employer?
The MyUI Employer system displays employer information for the current year plus three prior years.
How long from when I submit a report online before it posts to your system?
Unfortunately there is not a consistent and reliable answer to this. This will depend on what time of day you made you submitted
your report, the day it was made, if there are any bank holidays, and how quickly our systems link up. A good estimated time is 3-5
business days.
Date: 11/12/2013 51/53

11 GLOSSARY/DEFINITIONS
Term Description Acronym
Bond Interest
Assessment
A. Interest and administrative costs associated to the bond principal.
Chargeable
Wages
Colorado
Department of
Labor and
Employment
Doing Business
As
B. Those wages paid to employees during a calendar year on which the
employer of said employees is required to pay premiums.
C. The Colorado Department of Labor is the state agency tasked with
overseeing unemployment benefits and unemployment premiums
collection from business operating in the state.
D. Doing Business As allows a company to operate under a different
name than the name used to incorporate.
CDLE
DBA
Employer
E. Employer is the owner of the business who will have a full right to
access his or her account.
F. An Employer may have account users who will be acting behalf of the
employer and who will have a capacity granted by the employer to
view information and data to conduct business.
G. A System Administrator is the owner, partner, officer, or other
designated representative of the business who will administer a My UI
Employer account for the employer additional administrators. It is
recommended to have at least two System Administrators who know
the main account user name and password.
Excess Wages
Federal
Employer
Identification
Number
H. The Gross wages of employees less their Chargeable Wages.
I. The Federal Employer Identification Number is also known as the
Federal Tax Identification Number. It is a 9 digit code used by
businesses to classify and identify them as a tax payer, for banking
services and other official and legal purposes.
FEIN
Gross Wages J. The total wages paid to employees of a company or corporation.
Premium
K. The Premium (formerly known as tax) is paid by the employer on the
chargeable amount of every employee’s wages in a calendar year. It is
paid into an unemployment fund, which is used to pay unemployment
benefits.
Premium
Report
L. The Premium Report is submitted each calendar quarter by an
employer. It lists the gross, excess and chargeable wages and the
premium due for the quarter.
Date: 11/12/2013 52/53

Term Description Acronym
Trust Fund
Assessment
M. Interest and administrative costs associated to the Federal Interest
Repayment.
Unemployment
Insurance
N. Unemployment Insurance (UI) has several definitions used in different
contexts.
Unemployment Insurance (UI) is the largest agency within the
Employment and Training Division under the Colorado Department
of Labor and Employment (CDLE). UI oversees the UI Program
Unemployment Insurance is temporary or partial wage
replacement to workers who have become unemployed through no
fault of their own and meet the eligibility requirements of the
Colorado Employment Security Act.
UI
Wages
O. Wages are the earnings paid to an employee of a company or
corporation.
Wage Report
P. Lists the employees and their wages.
Date: 11/12/2013 53/53