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spring 20<strong>11</strong><br />

magazine<br />

India catches<br />

its stride<br />

Meet the T-birds<br />

driving innovation from<br />

Hyderabad to New Delhi<br />

<strong>11</strong> reasons<br />

to attend<br />

<strong>11</strong>.<strong>11</strong>.<strong>11</strong><br />

<strong>Thunderbird</strong>:<br />

There’s an<br />

app for that<br />

Brazil’s<br />

biofuel<br />

revolution


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magazine : spring : 20<strong>11</strong><br />

SAMANTHA NOVICK<br />

On the cover: A rural fisherman heads to work<br />

Jan. 16, 20<strong>11</strong>, on the Kerala backwaters near the<br />

southwestern tip of India. From Hyderabad to New Delhi,<br />

young innovators with big ideas are driving growth.<br />

feature stories<br />

Innovation will drive growth at <strong>Thunderbird</strong> and around<br />

the world in the coming years. Articles in this issue focus<br />

on new technology and ideas in India and Brazil, two<br />

emerging markets reshaping the global economy. Closer<br />

to home, a new Global Business Dialogue and other<br />

initiatives linked to <strong>Thunderbird</strong>’s Vision 2020 will help<br />

the school innovate for scale and impact.<br />

20<br />

24<br />

28<br />

36<br />

There’s an app for that<br />

Put the power of <strong>Thunderbird</strong>’s global<br />

network in the palm of your hand.<br />

Countdown to <strong>11</strong>.<strong>11</strong>.<strong>11</strong><br />

<strong>11</strong> reasons to attend <strong>Thunderbird</strong>’s<br />

three-in-one gala this November.<br />

India catches its stride<br />

New wave of entrepreneurs drive innovation.<br />

Biofuel revolution<br />

<strong>Thunderbird</strong> Professor John Zerio, Ph.D.,<br />

takes students to Brazil’s ethanol heartland.<br />

42<br />

T-bird tradition delivers global adventures.<br />

Winterim wonderlands<br />

departments<br />

4 News & 48 Faculty 56 Chapter 58 Class 72<br />

Notes<br />

Campus<br />

projects,<br />

partnerships &<br />

recognitions.<br />

Focus<br />

Thought<br />

leadership from<br />

<strong>Thunderbird</strong><br />

professors.<br />

News<br />

Fundraisers,<br />

forums &<br />

socials around<br />

the world.<br />

Notes<br />

Your promotions,<br />

career<br />

moves & major<br />

life events.<br />

Forum<br />

Sanjyot P.<br />

Dunung ’87<br />

discusses the<br />

democratization<br />

of knowledge.<br />

on the web<br />

Find blogs, columns,<br />

videos, podcasts and<br />

interactive forums<br />

on the <strong>Thunderbird</strong><br />

Knowledge Network,<br />

www.thunderbird.edu/<br />

knowledgenetwork<br />

Middle East<br />

unrest Q&A<br />

<strong>Thunderbird</strong> Professor Paul<br />

Kinsinger responds to alumni<br />

questions during an hourlong<br />

webinar March 2, 20<strong>11</strong>,<br />

following uprisings in Egypt,<br />

Bahrain, Libya and other Middle<br />

East countries.<br />

Building the<br />

case for CSR<br />

<strong>Thunderbird</strong> Professor<br />

Gregory Unruh, Ph.D., shares<br />

the “three C’s” of corporate<br />

social responsibility — clarify,<br />

commit and capture — during<br />

a <strong>Thunderbird</strong> Executive MBA<br />

lecture March 3, 20<strong>11</strong>.<br />

Global sourcing<br />

success in China<br />

Manufacturing professional<br />

Michael Diliberto ’09 fell in<br />

over his head the fi rst time he<br />

visited China to explore Asian<br />

sourcing options. Since then,<br />

he has learned many real-world<br />

lessons.


comments<br />

Readers have plenty to say about the columns, blogs and videos<br />

on the <strong>Thunderbird</strong> Knowledge Network and social media sites<br />

such as LinkedIn, Facebook, Twitter and YouTube. Visit<br />

www.thunderbird.edu/social to join these conversations and more.<br />

Cultural mishaps<br />

Anetta Hunek ’09<br />

asked <strong>Thunderbird</strong> alumni<br />

on LinkedIn to share their<br />

cultural misadventures for<br />

a book she is writing. She<br />

received more than 45<br />

responses, including these:<br />

When I was first learning<br />

Japanese in 1990, I told a<br />

group of English learners<br />

visiting from Japan that I<br />

wanted to sit with them.<br />

But I made a mistake with<br />

my preposition and instead<br />

said I wanted to sit on them.<br />

They laughed about that for<br />

quite a while.<br />

— Stuart Schulte ’96, Raleigh-<br />

Durham, North Carolina<br />

Arriving in Utah on a<br />

scholarship from Denmark,<br />

I noticed the signs for<br />

“Garage Sale” that<br />

frequently appeared during<br />

the spring and summer.<br />

Having not experienced<br />

these kinds of sales in<br />

Europe, I eventually asked<br />

my host family why people<br />

were selling their garages<br />

when I was still seeing cars<br />

in their driveways. I am still<br />

puzzled about “yard sales.”<br />

— Ole Dam ’75,<br />

Boise, Idaho<br />

I was traveling through<br />

Texas with my boss from<br />

headquarters in Spain.<br />

We kept seeing large<br />

billboards with the face<br />

of an evangelist that read<br />

“Jesus Cares.” Finally on<br />

the third day of the trip, my<br />

boss turned to me and said,<br />

“This Jesus Cares is a really<br />

popular guy.” Jesus is a very<br />

common name in Spain, and<br />

he interpreted the Cares as<br />

his last name.<br />

—Dan Ramsey ’93, Phoenix,<br />

Arizona<br />

No. 1 ranking<br />

<strong>Thunderbird</strong> kept its<br />

No. 1 ranking in international<br />

business from the Financial<br />

Times. Feedback on<br />

Facebook:<br />

Fantastic! Thanks for<br />

keeping up the tradition.<br />

— Nouvriet Boutros ’99, Abu<br />

Dhabi, United Arab Emirates<br />

Tower tour<br />

Save the Tower project<br />

leader Will Counts ’09<br />

opened the World War II<br />

landmark for a video tour in<br />

November 2010. Feedback<br />

on YouTube:<br />

It is exciting to see the old<br />

Tower rising again! I hope to<br />

be there in fall 20<strong>11</strong> to see<br />

the finished product.<br />

— Cesareo Goyanes-Duran<br />

’95, Caracas, Venezuela<br />

Language learning<br />

<strong>Thunderbird</strong> Emeritus<br />

Professor Bob Moran,<br />

Ph.D., shared a column<br />

and video on Dec. 10,<br />

2010, about language<br />

acquisition. Feedback on<br />

the <strong>Thunderbird</strong> Knowledge<br />

Network:<br />

This is a great primer for<br />

anyone who wants to better<br />

understand the difference<br />

between low- and highcontext<br />

communication.<br />

— Christopher Boily ’96,<br />

San Francisco, California<br />

Foreign students<br />

<strong>Thunderbird</strong> President<br />

Ángel Cabrera blogged<br />

about business school<br />

enrollment trends on Feb.<br />

9, 20<strong>11</strong>. Feedback on the<br />

Knowledge Network:<br />

I have to wonder if<br />

part of the issue with the<br />

decrease in applications<br />

to U.S. schools by foreign<br />

students has something to<br />

do with the perception of<br />

the U.S. as a whole. Not<br />

only has the discourse in<br />

Congress been negative<br />

toward immigrants, but<br />

maybe there is also a<br />

perception that the U.S.<br />

is a country in decline. …<br />

If that is the case, it will<br />

become harder for the U.S.<br />

to compete.<br />

—René Gutiérrez ’97,<br />

Wichita, Kansas<br />

<strong>Magazine</strong> kudos<br />

Alumni also send letters<br />

by traditional mail:<br />

I just received the fall<br />

2010 issue of <strong>Thunderbird</strong><br />

<strong>Magazine</strong>, which is<br />

interesting and presented in<br />

a first-class manner.<br />

— Bob Dilworth ’60,<br />

Naples, Florida<br />

The fall 2010 issue of<br />

<strong>Thunderbird</strong> <strong>Magazine</strong> was<br />

outstanding in all respects<br />

— writing, photography and<br />

layout. An Oriental proverb<br />

goes, “What you will be, you<br />

are now becoming.” What<br />

<strong>Thunderbird</strong> has become is<br />

truly amazing.<br />

— Tom Osborne ’59,<br />

Murrieta, California<br />

TRULY GLOBAL<br />

<strong>Thunderbird</strong><br />

<strong>Magazine</strong><br />

VOLUME 63, NO. 2, SPRING 20<strong>11</strong><br />

Editor<br />

Daryl James<br />

Graphic Designer<br />

Tim Clarke<br />

Staff Writers<br />

John Brimley<br />

Katie Mayer<br />

Samantha Novick<br />

Kylee Hatch<br />

Editorial Proofreaders<br />

Kat Bryant<br />

Suzy Howell<br />

Senior Director,<br />

Corporate Communications<br />

Carol Sunnucks<br />

V.P. & Chief<br />

Development Officer<br />

Joan M. Neice<br />

Senior Director<br />

Alumni Central<br />

Terri Nissen<br />

Associate V.P.<br />

Planned Giving & Development<br />

John McDonald-O’Lear<br />

Director of Marketing<br />

Kim Steinmetz<br />

All editorial, sales and<br />

production correspondence<br />

should be addressed to:<br />

<strong>Thunderbird</strong> <strong>Magazine</strong>,<br />

1 Global Place, Glendale, AZ,<br />

85306-6000. Advertising<br />

inquiries should be addressed<br />

to: alumni@thunderbird.edu.<br />

Changes of address and other<br />

subscription inquiries can be<br />

e-mailed to:<br />

alumni@thunderbird.edu.<br />

<strong>Thunderbird</strong> <strong>Magazine</strong> is a<br />

publication of the Marketing<br />

and Communications<br />

Department of <strong>Thunderbird</strong><br />

School of Global Management.<br />

©20<strong>11</strong><br />

Editorial submissions and<br />

letters to the editor can be<br />

e-mailed to: magazineeditor@<br />

thunderbird.edu.<br />

2 spring 20<strong>11</strong>


from the president<br />

Halls of innovation<br />

Time to embrace technology in higher education<br />

Higher education<br />

has not changed<br />

much in the<br />

past thousand<br />

years. Professors gather with<br />

small groups of students<br />

and dispense knowledge in<br />

classrooms built around old<br />

technology such as whiteboards<br />

and textbooks.<br />

The model works well in<br />

many ways but has limits<br />

that keep many prospective<br />

students on the outside looking<br />

in. Ugly incentives built<br />

into the system discourage<br />

inclusion and innovation.<br />

University rankings, for example,<br />

favor institutions that<br />

turn away as many willing<br />

customers as possible. The<br />

more applicants rejected, the<br />

better. The system also favors<br />

inefficient use of resources.<br />

The more money and energy<br />

required to educate one individual,<br />

the better. Prestige<br />

comes with big endowments<br />

and high tuition, not the<br />

reverse.<br />

The limitations of the traditional<br />

classroom model are<br />

most apparent in developing<br />

countries, where huge numbers<br />

of young workers lack<br />

access to higher education.<br />

The world population sits<br />

today at around 7 billion<br />

people. The United Nations<br />

estimates we will add 2.2 billion<br />

people in the next four<br />

decades, which amounts<br />

to about 56 million more<br />

people every year.<br />

The vast majority of this<br />

growth will happen in the<br />

developing world. Yet, as<br />

overwhelming as these numbers<br />

are, the education challenge<br />

we face is not just one<br />

of volume, but one of quality.<br />

Competitiveness is no<br />

longer defined by the availability<br />

of cheap, low-skilled<br />

labor, but by the availability<br />

of well-educated human capital.<br />

Global companies need<br />

talented managers, engineers<br />

and researchers prepared for<br />

knowledge-based jobs.<br />

They need scalable education<br />

solutions that deliver<br />

knowledge in more places<br />

with more flexibility —<br />

without sacrificing quality.<br />

This will not happen merely<br />

by replicating the traditional<br />

classroom model.<br />

<strong>Thunderbird</strong> already has<br />

found success with innovative<br />

business models<br />

and technology-assisted<br />

programs serving highly<br />

qualified learners all over the<br />

world.<br />

Thousands of Russian<br />

managers have earned<br />

<strong>Thunderbird</strong> certificates at<br />

the Center for Business Skills<br />

Development, a for-profit<br />

<strong>Thunderbird</strong> entity with<br />

more than 12 years of success<br />

in Moscow.<br />

<strong>Thunderbird</strong> soon will<br />

replicate this model in more<br />

developing economies<br />

through an initiative called<br />

<strong>Thunderbird</strong> Worldwide.<br />

<strong>Thunderbird</strong>’s Global MBA<br />

for Latin American managers<br />

offers another innovative<br />

option, with live satellite<br />

feeds to remote classrooms<br />

in Mexico and seven other<br />

countries.<br />

<strong>Thunderbird</strong> and its partners<br />

also have reached more<br />

than 18,000 women entrepreneurs<br />

in Afghanistan,<br />

Peru and Jordan through<br />

pioneering nondegree programs.<br />

Drawing on <strong>Thunderbird</strong>’s<br />

innate entrepreneurialism,<br />

we must expand<br />

these efforts and capitalize<br />

on dramatic improvements<br />

in technology reshaping the<br />

business school market.<br />

<strong>Thunderbird</strong>’s Vision 2020<br />

recognizes the urgency to innovate<br />

for scale and impact.<br />

Working together, we must<br />

turn the halls of learning<br />

into the halls of innovation.<br />

Ángel Cabrera, Ph.D.<br />

President<br />

<strong>Thunderbird</strong> School of<br />

Global Management<br />

More online<br />

Visit <strong>Thunderbird</strong> President<br />

Ángel Cabrera’s blog at<br />

knowledgenetwork<br />

.thunderbird.edu/cabrera<br />

TIM CLARKE<br />

thunderbird magazine 3


news &<br />

Leadership<br />

amid crisis<br />

Condoleezza Rice shares<br />

Secretary of State lessons<br />

Leaders who serve in turbulent times must not lose<br />

sight of their organization’s long-term goals, former<br />

U.S. Secretary of State Condoleezza Rice said<br />

March 3, 20<strong>11</strong>, at <strong>Thunderbird</strong>.<br />

“The hardest thing to do is to stay focused on what is<br />

important,” she said, “not just on what is urgent.”<br />

Rice spoke at <strong>Thunderbird</strong> to about 600 faculty, staff and<br />

students at the invitation of former <strong>Thunderbird</strong> Trustee<br />

Barbara Barrett, who served under Rice as U.S. ambassador<br />

to Finland.<br />

Rice said actions that seem like folly in the short term<br />

often prove valuable when the dust of a crisis settles. She<br />

learned this lesson from one of her predecessors, William<br />

H. Seward, who persevered with the purchase of Alaska<br />

despite criticism.<br />

Editorial writers scoffed at “Seward’s folly” in 1867, but<br />

history has vindicated the move. “Today’s headlines and<br />

history’s judgment are rarely the same,” Rice said.<br />

Leading in turbulent times also requires effective communication.<br />

“Find a narrative that resonates,” Rice said.<br />

“Be optimistic.”<br />

During her term as secretary of state when the war in<br />

Iraq seemed lost, she reminded her staff of the dark days<br />

Former U.S. Secretary of State Condoleezza Rice speaks March 3,<br />

20<strong>11</strong>, in the <strong>Thunderbird</strong> Activity Center.<br />

leading to the Korean War — when the Berlin Wall went<br />

up and the Iron Curtain spread. Few people then would<br />

have believed how quickly events would change.<br />

“Things that seem impossible seem inevitable after the<br />

fact,” Rice said.<br />

TIM CLARKE<br />

<strong>Thunderbird</strong> welcomes new members to Board of Trustees<br />

<strong>Thunderbird</strong>’s Board of<br />

Trustees welcomed two<br />

new members and granted<br />

emeritus status to two<br />

others during its spring<br />

meeting Feb. 2-4, 20<strong>11</strong>, in<br />

Glendale, Arizona.<br />

The board voted to include<br />

new trustees Donna<br />

Ecton, founder, president<br />

and CEO of management<br />

consulting firm EEI, and<br />

Michael Ahearn, executive<br />

chairman and former CEO<br />

of First Solar. The board<br />

gave emeritus status to<br />

retiring trustees Chip Weil,<br />

who served on the board<br />

for more than 12 years,<br />

and Richard Lehmann,<br />

who served on the board<br />

for 21 years.<br />

“The school is in good<br />

shape moving forward,”<br />

said Chairman of the<br />

Board G. Kelly O’Dea ’72.<br />

“We have the right trajectory<br />

in place, a clear vision<br />

and, most importantly, we<br />

have committed people<br />

working to make <strong>Thunderbird</strong><br />

a success.”<br />

4 spring 20<strong>11</strong>


notes<br />

Critics who view<br />

emerging markets<br />

as a threat to the<br />

United States and<br />

other developed countries<br />

underestimate the power of<br />

free trade to create sustainable<br />

prosperity worldwide,<br />

Freeport-McMoRan Copper<br />

& Gold President and<br />

CEO Richard C. Adkerson<br />

told <strong>Thunderbird</strong> graduates<br />

Dec. 17, 2010, in Glendale,<br />

Arizona.<br />

“Many, if not most,<br />

people in the United States<br />

view free trade negatively,”<br />

Adkerson said. “You see it<br />

all the time in the media<br />

that free trade causes jobs<br />

to leave the United States<br />

and go overseas. In truth, if<br />

KRISTEN JARCHOW<br />

Freeport-McMoRan<br />

CEO rallies graduates<br />

we can create relationships<br />

among the countries of the<br />

world that allow capital<br />

and resources to flow to the<br />

point where people can do<br />

things more efficiently, it<br />

creates value for everybody.”<br />

He delivered his keynote<br />

address to 159 graduates<br />

representing 24 countries<br />

and 12 <strong>Thunderbird</strong> programs.<br />

Adkerson said economic<br />

development causes dislocations<br />

in some parts of the<br />

world as a natural function<br />

of markets, but the process<br />

spurs innovation and drives<br />

growth for everybody. “It<br />

forces developed countries<br />

to become more competitive,”<br />

he said.<br />

Freeport-McMoRan Copper & Gold President and CEO Richard C.<br />

Adkerson delivers the commencement keynote address Dec. 17,<br />

2010, at the Renaissance Glendale Resort & Spa near campus in<br />

Glendale, Arizona.<br />

Calendar<br />

<strong>Thunderbird</strong> worldwide<br />

<strong>Spring</strong><br />

commencement,<br />

April 29, 20<strong>11</strong><br />

Suresh Kumar from<br />

the U.S. Department<br />

of Commerce will<br />

be the keynote<br />

speaker 10 a.m. at<br />

the Renaissance<br />

Glendale Hotel<br />

& Spa, 9495 W.<br />

Coyotes Blvd.,<br />

Glendale, Arizona.<br />

Lemonade Day,<br />

May 1, 20<strong>11</strong><br />

U.S. schoolchildren<br />

start lemonade<br />

stands as a way<br />

to learn about<br />

entrepreneurship.<br />

Contact Lemonade<br />

Day City Director<br />

Naomi Gunnels<br />

’<strong>11</strong>, naomigunnels@<br />

global.t-bird.edu.<br />

Pakistan<br />

outreach,<br />

May 2-15, 20<strong>11</strong><br />

Women<br />

entrepreneurs<br />

from Pakistan will<br />

study on campus in<br />

Glendale, Arizona.<br />

To volunteer as a<br />

mentor, contact<br />

wynona.heim@<br />

thunderbird.edu,<br />

602-978-7607.<br />

Summerim,<br />

May 2-13, 20<strong>11</strong><br />

Students and<br />

professors will visit<br />

China, Hungary,<br />

Kenya, Panama,<br />

Singapore, Slovenia,<br />

South Korea and the<br />

United Kingdom.<br />

Contact alumni@<br />

thunderbird.edu or<br />

your local chapter<br />

leader for information.<br />

Leadership certificate,<br />

May 24-26, 20<strong>11</strong><br />

Leading and Managing<br />

in Turbulent Times, led<br />

by T-bird Professor<br />

Caren Siehl, Ph.D.,<br />

in Glendale, Arizona.<br />

Contact: charlotte<br />

.cole@thunderbird<br />

.edu, 602-978-7353 or<br />

800-457-6954.<br />

Negotiation certificate,<br />

June 27-29, 20<strong>11</strong><br />

Advanced Negotiation<br />

Strategies for Global<br />

Effectiveness, led<br />

by T-bird Professors<br />

Karen Walch, Ph.D.,<br />

and Denis Leclerc,<br />

Ph.D., in Geneva,<br />

Switzerland. Contact:<br />

marie-laure.clisson@<br />

thunderbird.edu<br />

or charlotte.cole@<br />

thunderbird.edu.<br />

thunderbird magazine 5


news & notes<br />

TEM Lab teams work in Cambodia, Guatemala, Uganda<br />

S<br />

emerging market.”<br />

Economics, or Ministerio<br />

Five students in Guatemala<br />

provided assistance (MINECO), to help build<br />

de Economía de Guatemala<br />

to the national Ministry of export capacity for micro,<br />

tudent teams from<br />

the <strong>Thunderbird</strong><br />

Emerging Markets<br />

Laboratory (TEM<br />

Lab) completed five-week<br />

consulting projects in<br />

Cambodia and Guatemala<br />

and launched additional<br />

projects in Uganda during<br />

the spring 20<strong>11</strong> trimester.<br />

Five students in Cambodia<br />

helped Digital Divide<br />

Data develop a strategy for<br />

expansion into local markets.<br />

Digital Divide Data<br />

provides outsourced digitization<br />

and information<br />

technology services, while<br />

simultaneously empowering<br />

disadvantaged youth<br />

through education and<br />

training. Up to this point,<br />

the Cambodia-based company<br />

primarily has served<br />

U.S. and European clients.<br />

Student consultant Jessica<br />

Bellama ’<strong>11</strong> said the<br />

project required her TEM<br />

Lab team to use its full<br />

range of Global MBA skills.<br />

“We used every course we’ve<br />

had so far,” she said. “And<br />

we got a chance to apply the<br />

learning in a challenging<br />

SUBMITTED<br />

TEM Lab students visit a temple in Tikal, Guatemala. Students, from<br />

left, are Porter Searcy ’<strong>11</strong>, Stewart Swayze ’<strong>11</strong>, Franciska Segercz-<br />

Karsay ’<strong>11</strong>, Heather Kipnis ’<strong>11</strong> and Marcela Cubas ’<strong>11</strong>.<br />

small and midsize enterprises.<br />

“One of our goals was to<br />

help bring the public and<br />

private sectors together to<br />

provide assistance to local<br />

enterprises though an Inter-<br />

American Development<br />

Bank loan,” team member<br />

Stewart Swayze ’<strong>11</strong> said.<br />

“We focused on building<br />

relationships on both sides,<br />

bridging the gap, and ultimately<br />

providing training to<br />

trainers of the targeted businesses<br />

and entrepreneurs.”<br />

Two additional teams<br />

started projects March 19,<br />

20<strong>11</strong>, for women’s empowerment<br />

organizations in<br />

Uganda through a partnership<br />

with ExxonMobil, the<br />

International Council for<br />

Research on Women and<br />

Ashoka’s Changemakers.<br />

TEM Lab is a capstone<br />

honors course led by <strong>Thunderbird</strong><br />

Professor Michael<br />

Finney, Ph.D., and project<br />

manager Charles Reeves<br />

’09. Previous TEM Lab<br />

teams have completed consulting<br />

projects in Rwanda,<br />

Albania, Peru and Vietnam.<br />

Private equity center expands to India with investing event<br />

The <strong>Thunderbird</strong> Private<br />

Equity Center expanded its<br />

influence to Mumbai, India,<br />

on March 9, 20<strong>11</strong>, with an<br />

investing conference organized<br />

as part of the center’s<br />

expansion into Asia.<br />

“India and China are the<br />

booming economies for<br />

private equity, so we can’t<br />

claim to be the platform for<br />

global private equity without<br />

having a presence in<br />

India,” said Jim La Marche,<br />

managing director of the<br />

center.<br />

Assisting with the TPEC<br />

India conference were<br />

<strong>Thunderbird</strong> alumni Sanjiv<br />

Kapur ’81, Asia managing<br />

director at Wolfensohn and<br />

Co.; John Cook ’79, chairman<br />

of Rock Lake Associates;<br />

and Monica Mehta ’00<br />

of Kaizen Private Equity.<br />

The event primarily<br />

focused on joint venture<br />

and financing opportunities<br />

in the Indian education<br />

sector. This often entails<br />

foreign universities partnering<br />

with Indian schools. The<br />

conference also showcased<br />

several <strong>Thunderbird</strong> alumni<br />

working in India’s education<br />

sector.<br />

“One of the biggest reasons<br />

we’ve made the push<br />

to India is that <strong>Thunderbird</strong><br />

has a large contingent of<br />

alumni in India, and it<br />

makes strategic sense to<br />

go where our alumni are<br />

because it allows us to reengage<br />

and share our vast<br />

resources with them,” La<br />

Marche said.<br />

La Marche said the goal<br />

for TPEC is to have a strong<br />

presence in India with<br />

multiple seminars held each<br />

year.<br />

The center also debuted<br />

in Vietnam in October 2010<br />

with a three-day conference<br />

organized by several<br />

alumni. The regional events<br />

supplement the center’s<br />

main conference each<br />

spring in Glendale, Arizona.<br />

6 spring 20<strong>11</strong>


Latin American<br />

program spreads<br />

worldwide<br />

Don’t be fooled<br />

by the name of<br />

<strong>Thunderbird</strong>’s<br />

Global MBA for<br />

Latin American Managers.<br />

Although the majority of<br />

students in the dual degree<br />

program come from Latin<br />

America, an increasing number<br />

come from such diverse<br />

places such as Poland, the<br />

Netherlands, Norway and<br />

Canada.<br />

Program director Patricia<br />

A. Breceda ’<strong>11</strong> said many<br />

graduates also end up working<br />

outside Latin America.<br />

“I’ve had students get relocated<br />

to Geneva and Zurich,”<br />

she said. “And they credit this<br />

program for much of their<br />

success.”<br />

Overall, the program’s<br />

current cohorts represent<br />

23 countries. Breceda said<br />

some students desire to do<br />

business in Latin America,<br />

others already do business in<br />

the region, and some leave<br />

the region and work in other<br />

parts of the world.<br />

Recently, a student living<br />

APRIL MORALES<br />

Global MBA students visit Annecy, France, on May 7, 2010, during<br />

the Geneva Interim. Students, from left, include Eliel Amaya ’<strong>11</strong> from<br />

Campus Santa Fe in Mexico City; Rodrigo Coronado ’<strong>11</strong> from Campus<br />

Guadalajara, Mexico; Ian Henderson ’<strong>11</strong> from Campus Santa Fe; and<br />

Vanessa Salcedo ’<strong>11</strong> from Campus Lima, Peru.<br />

in Norway was relocated to<br />

Mexico City to work with an<br />

auto company.<br />

With students spread<br />

around the world, face-to-face<br />

classes take place at 15 satellite<br />

receiving sites throughout<br />

seven Latin American<br />

countries, where students and<br />

professors experience a live<br />

teaching experience. Breceda<br />

said the program also will<br />

add an Argentina campus in<br />

the near future.<br />

Since the dual degree<br />

offering launched in 1998<br />

with Tecnológico de Monterrey<br />

in Mexico, nearly 1,500<br />

students have graduated from<br />

the program.<br />

news & notes<br />

Students<br />

win case<br />

competition<br />

<strong>Thunderbird</strong> students<br />

Arun Rengathan ’<strong>11</strong>, Franz<br />

Seywerd ’<strong>11</strong>, Naren Balasubramaniam<br />

’<strong>11</strong>, Renuka<br />

Laddu ’<strong>11</strong>, Shyam Daraboina<br />

’<strong>11</strong> and Vivek Mehta<br />

’<strong>11</strong> captured first place at the<br />

APICS West Coast Student<br />

Case Competition held Feb.<br />

<strong>11</strong>-12, 20<strong>11</strong>, in San Diego,<br />

California.<br />

Teams had nine hours to<br />

analyze a fictitious manufacturing<br />

company facing<br />

severe late customer delivery<br />

problems and welding capacity<br />

constraints. They were<br />

told to make recommendations<br />

to the executives of the<br />

company on ways to solve<br />

their problems.<br />

Within the allotted time,<br />

teams had to prepare a twopage<br />

case study paper and<br />

an eight-minute PowerPoint<br />

presentation. They then<br />

presented their cases orally<br />

to a panel of six judges, who<br />

selected two finalists in each<br />

division. Judges for the final<br />

round were chapter leaders<br />

of the APICS Southwest<br />

District.<br />

Get involved on the ground<br />

Volunteers needed to work for six months in Peru as part<br />

of <strong>Thunderbird</strong>’s “Strengthening Women Entrepreneurship<br />

in Peru” (SWEP) Project.<br />

• Spanish fluency required<br />

• <strong>Thunderbird</strong> alumni preferred<br />

• Project expenses covered<br />

Qualified applicants should contact India Borba, <strong>Thunderbird</strong> for Good<br />

Program Manager, at india.borba@thunderbird.edu.<br />

thunderbird magazine 7


news & notes<br />

First lady of Peru congratulates women entrepreneurs<br />

T<br />

he first lady of<br />

Peru, Pilar Nores<br />

de García, spoke<br />

Dec. 14, 2010, at<br />

the graduation ceremony<br />

for businesswomen in the<br />

Goldman Sachs 10,000<br />

Women program in Peru.<br />

The 30 graduates represented<br />

the first class in the 150-hour<br />

certificate program developed<br />

by <strong>Thunderbird</strong> and its<br />

partners.<br />

Goldman Sachs and the<br />

Multilateral Investment Fund<br />

(MIF) of the Inter-American<br />

Development Bank launched<br />

the program in partnership<br />

with Grupo ACP, Universidad<br />

del Pacífico and <strong>Thunderbird</strong>.<br />

<strong>Thunderbird</strong> Professors<br />

Mary Sully de Luque, Ph.D.,<br />

Steven Stralser, Ph.D., and<br />

Amanda Bullough, Ph.D.,<br />

worked with faculty at Universidad<br />

del Pacífico in Lima to<br />

design the program, which<br />

focuses on advanced business<br />

education, international<br />

networking, mentoring and<br />

access to capital. <strong>Thunderbird</strong><br />

will continue to work<br />

with Goldman Sachs 10,000<br />

Women in Peru over the next<br />

four years, where it is expected<br />

that 700 women will graduate<br />

from the certificate program.<br />

<strong>Thunderbird</strong> also partners<br />

with the Goldman Sachs<br />

10,000 Women program to<br />

educate female entrepreneurs<br />

from Afghanistan. The partners<br />

also will work together<br />

to educate female business<br />

owners from Pakistan.<br />

The programs are run<br />

through the school’s philanthropic<br />

arm, <strong>Thunderbird</strong><br />

for Good. Proyecto Salta, a<br />

related <strong>Thunderbird</strong> for Good<br />

program in Peru, will deliver<br />

a three-hour business course<br />

to more than 100,000 women<br />

micro-entrepreneurs by 2013.<br />

First Lady Pilar Nores de García, second from left, applauds Dec. 14, 2010, during the 10,000 Women<br />

graduation ceremony in Lima. Sitting to her left are Carmen Mosquera from the Inter-American Development<br />

Bank offi ce in Peru, program supporter Carlos Neuhaus ’74, <strong>Thunderbird</strong> for Good Director Kellie Kreiser ’04,<br />

and Svante Persson from the IDB offi ce in Washington, D.C.<br />

CAMALEÓN COMUNICACIÓN<br />

<strong>Thunderbird</strong> and partners launch Pakistan outreach<br />

<strong>Thunderbird</strong> will host<br />

businesswomen from Pakistan<br />

for entrepreneurship<br />

training May 2-15, 20<strong>11</strong>,<br />

as part of a new partnership<br />

between the U.S. State<br />

Department and the Goldman<br />

Sachs 10,000 Women<br />

program.<br />

The program will be<br />

modeled on <strong>Thunderbird</strong>’s<br />

successful Project Artemis,<br />

which the school launched<br />

in 2005 to empower Afghan<br />

businesswomen. Overall,<br />

<strong>Thunderbird</strong> has trained<br />

more than 60 women entrepreneurs<br />

in four groups<br />

from Afghanistan.<br />

U.S. Secretary of State<br />

Hillary Clinton announced<br />

the Pakistan partnership<br />

Oct. 22, 2010, in Washington,<br />

D.C., at a meeting with<br />

Pakistani Foreign Minister<br />

Mahmood Qureshi.<br />

“The advancement of<br />

women is an integral part<br />

of all the projects we pursue<br />

together because we know<br />

that when we elevate the<br />

role of women, it benefits<br />

their families and, particularly,<br />

their children,”<br />

Clinton said at the meeting.<br />

“Those benefits expand to<br />

the communities as well.”<br />

Pakistani women who<br />

come to <strong>Thunderbird</strong><br />

will learn business and<br />

leadership skills, financial<br />

management and strategic<br />

planning. Following the<br />

two-week program, each<br />

graduate will receive guidance<br />

from a mentor for at<br />

least two years.<br />

10,000 Women is a<br />

global initiative that will<br />

provide 10,000 underserved<br />

women, predominantly in<br />

developing and emerging<br />

markets, with business and<br />

management education.<br />

<strong>Thunderbird</strong> has operated a<br />

10,000 Women program in<br />

Afghanistan since 2008.<br />

In 2010 <strong>Thunderbird</strong><br />

launched a second 10,000<br />

Women program in Peru.<br />

That outreach is part of<br />

Strengthening Women<br />

Entrepreneurship in Peru,<br />

a multi-tiered women’s<br />

empowerment program<br />

funded by Goldman Sachs,<br />

the Australian Agency for<br />

International Development,<br />

Mibanco and the Multilateral<br />

Investment Fund of<br />

Inter-American Development<br />

Bank.<br />

8 spring 20<strong>11</strong>


<strong>Thunderbird</strong><br />

to host 100<br />

global women<br />

entrepreneurs<br />

<strong>Thunderbird</strong> School<br />

of Global Management<br />

has been<br />

chosen by the U.S.<br />

Department of State and<br />

the Goldman Sachs 10,000<br />

Women initiative to train<br />

100 global women entrepreneurs<br />

in an innovative<br />

business skills program.<br />

The announcement came<br />

March 8, 20<strong>11</strong>, on the 100th<br />

anniversary of International<br />

Women’s Day at the State<br />

Department International<br />

Women of Courage Awards<br />

Ceremony.<br />

This new public-private<br />

partnership, unveiled by<br />

U.S. Secretary of State Hillary<br />

Clinton and Goldman<br />

Sachs CEO Lloyd Blankfein,<br />

will establish a program<br />

to provide business and<br />

management training to<br />

100 emerging women entrepreneurs.<br />

The State Department<br />

will identify and select the<br />

program participants, and<br />

<strong>Thunderbird</strong> will train them<br />

at its campus in Glendale,<br />

U.S. Secretary of State Hillary Clinton speaks March 8, 20<strong>11</strong>, at the<br />

International Women of Courage Awards Ceremony in Washington,<br />

D.C.<br />

Arizona. The women will<br />

come together from all over<br />

the world for training.<br />

The new partnership is<br />

part of Goldman Sachs’<br />

10,000 Women initiative,<br />

a $100 million, five-year<br />

worldwide campaign to<br />

drive economic growth by<br />

providing 10,000 women a<br />

business and management<br />

education as well as access to<br />

capital, networks and mentors.<br />

Launched on March<br />

8, 2008, the program has<br />

reached more than 3,500<br />

women in more than 20<br />

countries through a network<br />

of more than 70 academic<br />

and nonprofit partners.<br />

<strong>Thunderbird</strong> already partners<br />

with the 10,000 Women<br />

initiative for programs<br />

in Afghanistan, Peru and<br />

Pakistan.<br />

“Initiatives like 10,000<br />

Women invest in the economic<br />

empowerment of<br />

women to promote security,<br />

stability and prosperity<br />

around the globe,” Clinton<br />

said.<br />

news & notes<br />

U.S. STATE DEPARTMENT<br />

Fluor<br />

appoints<br />

CEO with<br />

T-bird ties<br />

New Fluor CEO David<br />

T. Seaton has something<br />

in common with many executives<br />

of the Texas-based<br />

engineering and construction<br />

company. He has an<br />

advanced management<br />

certificate from the <strong>Thunderbird</strong><br />

International Consortia,<br />

which bring together<br />

diverse companies to share<br />

ideas and develop talent in<br />

one classroom.<br />

As a charter member of<br />

the consortia, Fluor has<br />

sent high-potential leaders<br />

to Glendale, Arizona, since<br />

1993.<br />

“The list of participants<br />

reads like a who’s who of<br />

Fluor,” said Glenn Gilkey,<br />

Fluor’s senior vice president<br />

of human resources and<br />

administration. “A high<br />

percentage of these people<br />

are at the VP or senior<br />

leadership level within the<br />

organization.”<br />

Seaton, who took Fluor’s<br />

helm on Feb. 3, 20<strong>11</strong>, participated<br />

at <strong>Thunderbird</strong> in<br />

May 1998. He has a bachelor’s<br />

degree from the University<br />

of South Carolina.<br />

GLOBAL LEADERSHIP FOR GLOBAL IMPACT<br />

Global Leadership<br />

for Global Impact<br />

Under <strong>Thunderbird</strong> 2020, we commit to not<br />

just maintaining our leadership as the world’s<br />

first and best school of global management, but<br />

rather broadening our impact in order to make<br />

a deep and positive difference in the world<br />

around us. If there is one unifying theme to<br />

<strong>Thunderbird</strong> 2020, it is most certainly “impact.”<br />

Therefore, the Vision 2020 tagline has become<br />

“Global Leadership for Global Impact.”<br />

OUR MISSION:<br />

We educate global leaders<br />

who create sustainable<br />

prosperity worldwide.<br />

OUR VISION:<br />

We will dramatically grow our positive impact<br />

in a world economy in dire need of the global<br />

leadership talent we were founded to provide.<br />

LEARN MORE AT THUNDERBIRD.EDU/2020<br />

thunderbird magazine 9


news & notes<br />

<strong>Thunderbird</strong> wins contract to educate New Zealand executives<br />

T<br />

hunderbird has<br />

won a contract to<br />

educate a select<br />

group of business<br />

leaders from New Zealand<br />

starting in mid-20<strong>11</strong> as part<br />

of a customized Corporate<br />

Learning program.<br />

Organized by New Zealand<br />

Trade and Enterprise,<br />

the program is geared toward<br />

helping New Zealand managers<br />

adopt a global mindset<br />

and realize their organizations’<br />

international growth<br />

potential. The partnership<br />

was announced in late 2010<br />

at the New Zealand Ministry<br />

of Economic Development<br />

“Go Global” conference in<br />

front of the top 300 business<br />

leaders in Auckland.<br />

Giuseppe “Joe” Carella<br />

’08, a strategy consultant at<br />

<strong>Thunderbird</strong>, led the project<br />

from its inception.<br />

The government of New<br />

Zealand came to <strong>Thunderbird</strong><br />

after conducting research<br />

that showed business<br />

leaders in the country had<br />

difficulty adopting the management<br />

mindset needed to<br />

succeed internationally. They<br />

sought a program targeted<br />

for the top-level executives,<br />

owners and directors of large<br />

New Zealand-based firms<br />

who are already doing business<br />

overseas and exporting<br />

globally.<br />

“Management and leadership<br />

capability affects the<br />

productivity of businesses<br />

Giuseppe “Joe” Carella ’08<br />

operating internationally,”<br />

said Gerry Brownlee, New<br />

Zealand’s Minister for<br />

Economic Development.<br />

“If we are to improve<br />

productivity, and therefore<br />

economic growth, we need<br />

to improve the capability of<br />

New Zealand managers and<br />

SAMANTHA NOVICK<br />

executives doing business<br />

overseas.”<br />

The 12-month program,<br />

believed to be the first of its<br />

kind, combines classroomstyle<br />

workshops, online<br />

learning, in-market experiential<br />

research and mentoring.<br />

Classes will take place<br />

at <strong>Thunderbird</strong>’s campus in<br />

Glendale, Arizona, as well<br />

as other training programs<br />

at the University of Auckland<br />

Business School, New<br />

Zealand’s largest business<br />

education provider, and<br />

the ICEHOUSE, a resource<br />

center that includes business<br />

growth programs, a business<br />

incubator for startups, and<br />

New Zealand’s largest group<br />

of angel investors.<br />

Does this man have the best <strong>Thunderbird</strong> career?<br />

U.S. expatriate Jon Kailey<br />

’76 ruined his sport coat<br />

pocket with his previous<br />

passport, which swelled<br />

to 192 pages as he added<br />

stamps from all seven<br />

continents. But the Owens<br />

Corning director of international<br />

business development<br />

does not complain about the<br />

ripped fabric.<br />

“I have had a very stimulating<br />

career,” he said Feb. 15,<br />

20<strong>11</strong>, during a Global Issues<br />

Forum presentation at <strong>Thunderbird</strong><br />

School of Global<br />

Management. “I have been to<br />

more than 65 countries in 18<br />

years as an expatriate, and I<br />

am not ready to move back to<br />

the United States yet.”<br />

Some alumni have told<br />

Kailey he has the best <strong>Thunderbird</strong><br />

career, and he thinks<br />

they might be right. As the<br />

senior expatriate at Owens<br />

Corning, Kailey sees all parts<br />

of the world and meets new<br />

people everywhere he goes.<br />

He also takes pride in his role<br />

helping to create affordable<br />

housing options for families<br />

in developing countries such<br />

as Chile and Mexico.<br />

“I can look back on my 33<br />

years with Owens Corning<br />

and know I accomplished<br />

some very good work,” he<br />

said.<br />

If you think you or another<br />

T-bird classmate has an even<br />

better “<strong>Thunderbird</strong> career,”<br />

the Alumni Relations office<br />

would like to hear about it.<br />

So would Kailey.<br />

Explain your rationale in<br />

300 words or less, and send<br />

responses to Katie Mayer at<br />

katie.mayer@thunderbird<br />

.edu. Submissions will be<br />

published in the <strong>Thunderbird</strong><br />

Alumni Impact<br />

Blog, and one entry will be<br />

selected for publication in<br />

the October 20<strong>11</strong> issue of<br />

<strong>Thunderbird</strong> <strong>Magazine</strong>.<br />

Owens Corning Director of International Business Development Jon<br />

Kailey ’76 speaks Feb. 15, 20<strong>11</strong>, at <strong>Thunderbird</strong>.<br />

DARYL JAMES<br />

10 spring 20<strong>11</strong>


American Express expands<br />

social sector program<br />

T<br />

he American<br />

Express Foundation<br />

has announced a<br />

three-year extension<br />

and expansion of a weeklong<br />

leadership development<br />

program that brings rising<br />

stars in the social sector to<br />

<strong>Thunderbird</strong>.<br />

The program, which started<br />

in 2009 and returned to<br />

campus in 2010, will establish<br />

the American Express Social<br />

Sector Leadership Academy<br />

at <strong>Thunderbird</strong> starting May<br />

2-6, 20<strong>11</strong>.<br />

Under the expanded format,<br />

<strong>Thunderbird</strong> professors<br />

led by academic directors<br />

Michael Finney, Ph.D., and<br />

Mary Teagarden, Ph.D., will<br />

design the curriculum and<br />

teach courses with involvement<br />

from American Express<br />

executives.<br />

Faculty coaches will follow<br />

up with participants at various<br />

intervals following the<br />

program, and assessments<br />

such as the <strong>Thunderbird</strong><br />

Global Mindset Inventory<br />

will measure progress.<br />

<strong>Thunderbird</strong> Associate Vice<br />

President Joy Lubeck ’86 will<br />

continue as program director.<br />

Leslie Motter, former<br />

general manager for American<br />

Express in Phoenix, said she<br />

first envisioned the program<br />

about four years ago while<br />

serving on a nonprofit board.<br />

When the organization lost its<br />

CEO, the board struggled to<br />

find a qualified replacement.<br />

“We did not have good<br />

succession planning,” Motter<br />

said. “When we started to<br />

look at other nonprofits in<br />

the community, it became<br />

clear to me that we were<br />

going to have to take a CEO<br />

from another nonprofit.”<br />

Motter said the goal of the<br />

American Express academy is<br />

news & notes<br />

Participants meet April 27, 2010, during the Social Sector Emerging<br />

Leader Consortium in Glendale, Arizona.<br />

to prepare the next generation<br />

of social sector leaders.<br />

“We recognize the significant<br />

impact that social sector<br />

leaders have in our society,”<br />

she said.<br />

<strong>Thunderbird</strong> community launches angel network<br />

Alumni, faculty and<br />

friends of <strong>Thunderbird</strong>’s<br />

Walker Center for Global<br />

Entrepreneurship launched<br />

a new resource for startup<br />

companies on Oct. 28, 2010.<br />

The <strong>Thunderbird</strong> Angel Network,<br />

a separate legal entity<br />

from the school, will help<br />

link angel investors with<br />

promising entrepreneurs.<br />

The organization will<br />

serve as a forum for its<br />

members, who will invest<br />

individually from their personal<br />

funds. It will also offer<br />

educational opportunities to<br />

its members from national<br />

and local experts on topics<br />

related to investment and<br />

entrepreneurship.<br />

“Angel networks provide<br />

financing opportunities for<br />

promising, early-stage entrepreneurs<br />

with high-growth<br />

market opportunities,” said<br />

Dee Harris, president of the<br />

<strong>Thunderbird</strong> Angel Network<br />

and a longtime fixture in the<br />

Phoenix venture capital and<br />

angel investment community.<br />

“This is an important niche,<br />

as entrepreneurial companies<br />

have created the majority of<br />

jobs in the United States in<br />

the last two decades and have<br />

been powerful wealth creators<br />

for the communities in which<br />

they are based.”<br />

To learn more<br />

E-mail the network at<br />

thunderbirdangelnetwork@<br />

gmail.com.<br />

TIM CLARKE<br />

Global Leadership<br />

for Global Impact<br />

VISION 2020: PRIORITY 1<br />

Leveraging our Unique Strengths:<br />

<strong>Thunderbird</strong>’s unique approach to global leadership<br />

conveys a strong competitive advantage. To meet growing<br />

global demand for our expertise, we will build on this<br />

advantage by (i) staying true to our foundational beliefs, (ii)<br />

investing in our academic core, (iii) enhancing our unique<br />

multi-disciplinary learning environment, (iv) building our financial<br />

base, and (v) strengthening our thought leadership at the<br />

nexus of global business, global affairs and global leadership.<br />

LEARN MORE AT THUNDERBIRD.EDU/2020DU/2020<br />

thunderbird magazine <strong>11</strong>


news & notes<br />

Family<br />

produces<br />

3 generations<br />

of T-birds<br />

The late Harvey<br />

McIntyre ’51 started<br />

a family tradition<br />

when he enrolled at<br />

<strong>Thunderbird</strong> in the aftermath<br />

of World War II.<br />

His son, Ralph McIntyre<br />

’78, followed him to the<br />

school more than 25 years<br />

later. And his grandson,<br />

Thomas McIntyre ’12, arrived<br />

in 2010. As far as anyone<br />

can tell at <strong>Thunderbird</strong><br />

Alumni Relations, Thomas<br />

will be the school’s first thirdgeneration<br />

alumnus when he<br />

graduates. “It is an honor,”<br />

Thomas said.<br />

The Pennsylvania family’s<br />

path to <strong>Thunderbird</strong> started<br />

in 1941, when the U.S. Army<br />

Air Corps drafted Harvey<br />

into service and stationed<br />

him in India. After the war,<br />

he attended the University<br />

of Michigan and then came<br />

to <strong>Thunderbird</strong> under the<br />

GI Bill.<br />

The new campus, built on a<br />

converted U.S. Army Air Force<br />

training base, catered to military<br />

veterans returning from<br />

foreign tours. “My grandfather<br />

found a home at <strong>Thunderbird</strong>,”<br />

Thomas said. “It was a<br />

natural choice for him.”<br />

After graduation, Harvey<br />

launched a global career in<br />

the pharmaceutical industry<br />

that included assignments in<br />

Mexico, Venezuela, Trinidad,<br />

Brazil and Jamaica. Along the<br />

way, he learned Spanish and<br />

Portuguese.<br />

Ralph was born in Venezuela<br />

and later moved with<br />

the family to Brazil and<br />

Trinidad. Like his father, the<br />

native English speaker learned<br />

Spanish and Portuguese and<br />

PERCY HUMPHREY ’<strong>11</strong><br />

Harvey<br />

McIntyre ’51<br />

developed a<br />

passion for<br />

international<br />

business that<br />

eventually<br />

led to <strong>Thunderbird</strong>.<br />

The second-genera-<br />

tion T-bird started his global<br />

career with Chrysler and<br />

then moved to Pennsylvaniabased<br />

Mine Safety Appliances<br />

(MSA) in 1980. He handled<br />

Latin American sales in the<br />

early 1980s and then moved<br />

to China, where he helped<br />

the company launch a joint<br />

venture. Other assignments<br />

have taken him to Singapore,<br />

Japan, India, Argentina, Brazil<br />

and South Africa.<br />

Ralph currently works as<br />

the company’s regional business<br />

director for operations<br />

in Latin America and Africa,<br />

Ralph<br />

McIntyre ’78<br />

where MSA<br />

runs eight<br />

subsidiaries.<br />

Despite<br />

the <strong>Thunderbird</strong><br />

tradition,<br />

Thomas<br />

leaned<br />

toward a law degree during<br />

his undergraduate program<br />

at Ohio University. After<br />

graduation, he assisted Gulf<br />

Coast families devastated by<br />

Hurricane Katrina and then<br />

joined the U.S. Peace Corps in<br />

Honduras.<br />

The two-year assignment<br />

taught Thomas many things,<br />

even to appreciate simple<br />

luxuries such as hot showers<br />

and easy access to banks. “It<br />

was a three-hour road trip to<br />

get cash,” he said. “One thing<br />

I never will take for granted<br />

again is an ATM.”<br />

Thomas<br />

McIntyre ’12<br />

The<br />

Honduras<br />

experience<br />

also showed<br />

Thomas<br />

the power<br />

of business<br />

to improve<br />

lives. He<br />

taught business fundamentals<br />

at local schools and helped<br />

the women in one community<br />

launch a bakery that supplied<br />

bread to local stores.<br />

After his Peace Corps<br />

assignment ended, Thomas<br />

stayed in Honduras and pursued<br />

other business interests<br />

on Roatan Island.<br />

“It sparked my interest in<br />

an MBA and gave me a global<br />

perspective on business,”<br />

Thomas said. “While American<br />

markets are essential<br />

for growth, all business is<br />

international.”<br />

Photo contest<br />

spotlights<br />

winning<br />

T-bird smiles<br />

Kristi Judd ’<strong>11</strong> poses with<br />

children in Lunga, a township<br />

of Cape Town, South<br />

Africa, during the 20<strong>11</strong><br />

Winterim led by <strong>Thunderbird</strong><br />

Professor Olufemi<br />

Babarinde, Ph.D. This is the<br />

winner of the 20<strong>11</strong> student<br />

photo contest organized by<br />

the <strong>Thunderbird</strong> Recruiting<br />

Team. Judd, an Accelerated<br />

MBA student from<br />

Idaho Falls, Idaho, received<br />

$300 for submitting the<br />

photo, taken by Winterim<br />

classmate Percy Humphrey<br />

’<strong>11</strong>. See the other contest<br />

submissions on <strong>Thunderbird</strong>’s<br />

Flickr channel, www.<br />

flickr.com/photos/thunderbirdschool.<br />

12 spring 20<strong>11</strong>


Executive MBA students<br />

hold ‘G78’ summit in Geneva<br />

news & notes<br />

SUBMITTED PHOTO<br />

Maggie Gu ’12, an Executive<br />

MBA student from Nanjing,<br />

China, participates Nov. 15,<br />

2010, as U.S. diplomats discuss<br />

multilateral aspects of their work<br />

at the U.S. Mission in Geneva.<br />

Three Executive<br />

MBA cohorts<br />

from Europe and<br />

the United States<br />

converged Nov. 13-20, 2010,<br />

at the “G78,” a series of site<br />

visits and classes involving<br />

78 globally minded students<br />

in Geneva, Switzerland.<br />

Working professionals<br />

from Arizona’s Cohort XX<br />

and Europe’s Cohort VII<br />

participated in a joint field<br />

seminar that created opportunities<br />

for networking and<br />

shared learning.<br />

<strong>Thunderbird</strong> Adjunct Professor<br />

Kevin Stringer, Ph.D.,<br />

of Credit-Suisse in Zurich<br />

led the field seminar, which<br />

included presentations<br />

from private, social and<br />

government sector leaders.<br />

Highlights included visits to<br />

meet Betty King, U.S. ambassador<br />

to the United Nations,<br />

and Claude Belge, a<br />

former Swiss diplomat and<br />

the outgoing chairman of<br />

SwissPost.<br />

Students also heard guest<br />

speakers from the Association<br />

of Foreign Banks, the<br />

World Trade Organization,<br />

Booz & Co. and Medair.<br />

Andreas Sigl ’95, head<br />

of marketing communications<br />

for Infiniti Europe,<br />

spoke about global brand<br />

innovation.<br />

Concurrently, Europe’s<br />

Cohort VI stayed busy with<br />

coursework in global strategy,<br />

finance and entrepreneurship<br />

with <strong>Thunderbird</strong><br />

Professors Mary Teagarden,<br />

Ph.D., Lena Booth, Ph.D.,<br />

and Steve Stralser, Ph.D.<br />

During the week, the<br />

students visited the local<br />

World Intellectual Property<br />

Organization and hosted local<br />

entrepreneurs. Rock Lake<br />

<strong>Thunderbird</strong> Professor Steve Stralser, Ph.D., left, talks with former<br />

Costa Rican President José Mariá Figueres during a <strong>Thunderbird</strong><br />

Executive MBA reception Nov. 19, 2010, in Geneva, Switzerland.<br />

Associates Chairman John<br />

Cook ’79 also led a session<br />

on private equity.<br />

The culminating event for<br />

all three cohorts was a reception<br />

Nov. 19 with former<br />

Costa Rican President José<br />

Mariá Figueres, a member<br />

of <strong>Thunderbird</strong>’s Board of<br />

Fellows and a former CEO<br />

of the World Economic<br />

Forum.<br />

Figueres called on T-<br />

birds to combine their commitment<br />

to global citizenship<br />

with their passion for<br />

business innovation as the<br />

world searches for solutions<br />

to the global climate crisis.<br />

Alumni in attendance<br />

included Cook, Ricarda<br />

McFalls ’84 of International<br />

Labor Organization, Steve<br />

Klemme ’85 of JPMorgan<br />

Chase, Rachael Franco ’97<br />

of Merck Serono, Beatrice<br />

Bernescut ’90 of The<br />

Global Fund, and Camille<br />

Germanos ’98 of Everest<br />

Capital.<br />

<strong>Thunderbird</strong>’s Executive<br />

MBA programs, ranked<br />

No. 3 in the world by the<br />

Wall Street Journal, cater<br />

to working professionals<br />

through formats such as<br />

concentrated weekend classes<br />

and weeklong modules.<br />

WILL MCDONALD<br />

Global Leadership<br />

for Global Impact<br />

VISION 2020: PRIORITY 2<br />

Innovate for Scale and Impact:<br />

Dramatic improvements in educational technologies and the<br />

growth of non-traditional educational models have reshaped<br />

the higher education market. Drawing from its innate entrepreneurialism,<br />

<strong>Thunderbird</strong> will capitalize on this changed environment<br />

through the use of new business models, cutting-edge e<br />

education and information technologies, expanded partnerships, ps,<br />

and innovative funding structures to increase scale and reach,<br />

generate new resources and maximize its impact in the world.<br />

LEARN MORE AT THUNDERBIRD.EDU/2020DU/2020<br />

thunderbird magazine 13


news & notes<br />

Two-time<br />

alumni<br />

MA, MS grads<br />

come back<br />

for MBA, earn<br />

second T-bird<br />

degree<br />

South African alumna<br />

Nicola Taljaard<br />

’10 graduated<br />

from <strong>Thunderbird</strong><br />

in December 2010 with a<br />

Master of Arts in Global<br />

Affairs and Management.<br />

But instead of entering the<br />

workforce immediately, she<br />

returned to campus in 20<strong>11</strong><br />

for an MBA.<br />

Taljaard is part of a<br />

growing group of alumni<br />

from the Master of Arts and<br />

Master of Science programs<br />

who qualify twice to walk<br />

in <strong>Thunderbird</strong> graduation<br />

processions.<br />

The first student to<br />

accomplish the feat was<br />

Christine Patterson ’08,<br />

who earned an MA in 2008<br />

and then an MBA in 2009.<br />

Patterson graduated the<br />

second time as the summer<br />

2009 Barton Kyle Yount<br />

Award recipient.<br />

“The top MBA of her<br />

graduating class was<br />

formerly an MA student,”<br />

Glenn Fong, Ph.D.<br />

Nicola Taljaard ’10 pauses on her way to a Consulting Club meeting Feb. <strong>11</strong>, 20<strong>11</strong>, on the <strong>Thunderbird</strong><br />

campus in Glendale, Arizona.<br />

said <strong>Thunderbird</strong> Professor<br />

Glenn Fong, Ph.D., academic<br />

director of the MA<br />

and MS programs. “That’s<br />

quite a testimony to the<br />

quality of our students.”<br />

The MA and MS programs,<br />

which produced<br />

their first alumni in December<br />

2008, cater to younger<br />

graduate students who<br />

often come to <strong>Thunderbird</strong><br />

directly from their undergraduate<br />

schools.<br />

Students in both programs<br />

must learn a second<br />

language, gain global<br />

experience and complete<br />

courses in business and<br />

global studies. What differs<br />

is the emphasis.<br />

MA students, who often<br />

seek foreign affairs or nonprofit<br />

careers, take more<br />

global studies courses such<br />

as cross-cultural communication<br />

and political economy.<br />

MS students, who often<br />

seek corporate careers, take<br />

more business courses such<br />

as finance, marketing and<br />

accounting.<br />

“Both degrees have the<br />

same ingredients, but in<br />

different amounts,” Fong<br />

said.<br />

The differences help<br />

attract diverse full-time students<br />

to campus. Fong said<br />

the MA program tends to<br />

attract more women than<br />

other <strong>Thunderbird</strong> options,<br />

while the MS program<br />

attracts more international<br />

students.<br />

“These students bring<br />

life to the campus,” he<br />

said. “They take leadership<br />

roles in campus clubs and<br />

bring aptitude, energy and<br />

passion.”<br />

Overall, the MA program<br />

has produced 33 graduates<br />

and the MS program 49. An<br />

additional 83 students are<br />

enrolled in the 45-credithour<br />

programs. Students<br />

such as Taljaard who stay<br />

for an MBA must complete<br />

an additional 30 credit<br />

hours.<br />

Taljaard earned an<br />

undergraduate degree in<br />

pre-medicine from Ohio<br />

University in 2007, but<br />

then reconsidered her<br />

career path. “I knew that<br />

the medical field was not<br />

the right place for me,” she<br />

said. “But it took me awhile<br />

to figure it out.”<br />

She had an interest in<br />

global affairs and started<br />

looking for a graduate<br />

program that combined<br />

international development<br />

with business. Nothing she<br />

found seemed like a good<br />

fit.<br />

Then her dad told her<br />

about the <strong>Thunderbird</strong><br />

students he met when he<br />

lived across the street from<br />

campus. Taljaard, who<br />

earned dual U.S. citizenship<br />

in 2010, researched the<br />

school and discovered the<br />

MA program.<br />

“It was perfect,” she said.<br />

“It just clicked.”<br />

DARYL JAMES<br />

14 spring 20<strong>11</strong>


TIM CLARKE<br />

August 2010 <strong>Thunderbird</strong> graduates, from left, include Timothy Hubbard of Finland, Laura Xiao of China, Pablo<br />

Henriquez of Chile, Paul Weaver of Canada, Annie Nguimzong Sonna of Cameroon and Tavy Long of Cambodia.<br />

School retains No. 1 rank in global business<br />

<strong>Thunderbird</strong> School<br />

of Global Management<br />

has once<br />

again been ranked<br />

No. 1 in international business<br />

by the Financial Times<br />

and U.S. News & World<br />

Report in separate worldwide<br />

rankings of full-time MBA<br />

programs.<br />

This is the fifth year the<br />

Financial Times has included<br />

an International Business<br />

specialty in its annual look<br />

at the world’s best MBA<br />

programs, and <strong>Thunderbird</strong><br />

has landed the No. 1 position<br />

every year. In the 20<strong>11</strong><br />

rankings released Jan. 31, the<br />

school finished ahead of the<br />

University of South Carolina<br />

(Moore), Georgetown<br />

University (McDonough),<br />

Insead and Hult International<br />

Business School, which<br />

rounded out the top five.<br />

<strong>Thunderbird</strong> also landed<br />

in the No. 7 spot in this<br />

year’s Corporate Social<br />

Responsibility category, up<br />

three spots from its No. 10<br />

debut last year.<br />

“These two rankings are<br />

testament to the school’s<br />

success in carrying out its<br />

mission to educate global<br />

leaders who create sustainable<br />

prosperity worldwide,”<br />

said <strong>Thunderbird</strong> President<br />

Ángel Cabrera, Ph.D.<br />

The Financial Times ranked<br />

<strong>Thunderbird</strong> No. 68 on its<br />

general list of top providers<br />

of full-time MBA programs.<br />

In the U.S. News & World<br />

Report rankings, announced<br />

March 15, 20<strong>11</strong>, <strong>Thunderbird</strong><br />

landed in the top spot<br />

for the 16th consecutive<br />

year. The International<br />

specialty ranking was<br />

determined by a survey of<br />

business school deans and<br />

program directors, who<br />

nominated the top 10 programs<br />

for excellence in 12<br />

specialty areas.<br />

news & notes<br />

Two T-birds<br />

among most<br />

influential<br />

Hispanics<br />

Ángel<br />

Cabrera<br />

<strong>Thunderbird</strong><br />

President<br />

Ángel Cabrera,<br />

Ph.D.,<br />

and alumnus<br />

Luis Alberto<br />

Moreno ’77<br />

both landed on Poder 360<br />

magazine’s list of the Top<br />

75 Most Influential Hispanics<br />

in 2010.<br />

Moreno, a member of<br />

<strong>Thunderbird</strong>’s Board of Fellows,<br />

was re-elected president<br />

of the Inter-American<br />

Development<br />

Bank in fall<br />

2010. He is a<br />

former Colombian<br />

Luis<br />

Alberto<br />

Moreno ’77<br />

ambassador<br />

to the United<br />

States and was<br />

president of Instituto de<br />

Fomento Industrial, the<br />

main financial corporation<br />

of Colombia.<br />

Cabrera has participated<br />

in various capacities with<br />

the United Nations, the<br />

World Economic Forum<br />

and the Clinton Global<br />

Initiative.<br />

Global Leadership<br />

for Global Impact<br />

VISION 2020: PRIORITY 3<br />

Expand Our Expertise in Emerging Markets:<br />

Emerging markets are projected to be the main<br />

growth engine of the global economy over the next<br />

decade. To both capture this market opportunity and<br />

reflect the shifting global business landscape, <strong>Thunderbird</strong><br />

will develop new knowledge and insights about<br />

business in emerging economies that will prepare managers<br />

to navigate the growing complexities of a dynamic<br />

global economy.<br />

LEARN MORE AT THUNDERBIRD.EDU/2020DU/2020<br />

thunderbird magazine 15


news & notes<br />

Distance learning MBA<br />

program adds study abroad<br />

trips to Brazil, other regions<br />

Distance learners<br />

in <strong>Thunderbird</strong>’s<br />

On-Demand MBA<br />

program have an<br />

expanding menu of study<br />

abroad options that now<br />

includes São Paulo, Brazil.<br />

Under its original platform,<br />

the program offered<br />

only two locations for its<br />

regional business environment<br />

courses. Now program<br />

participants gather<br />

for weeklong courses in<br />

Brazil, Chile, China, the<br />

Czech Republic, South<br />

Africa and other places.<br />

On-Demand program<br />

director Josh Allen ’08<br />

said students can choose<br />

any two locations, but<br />

they must be in separate<br />

regions. “We want our<br />

students to experience different<br />

parts of the world,”<br />

he said.<br />

The students also complete<br />

weeklong modules on<br />

campus in Glendale, Arizona,<br />

at the start and end of<br />

each program. Overall, the<br />

students spend four weeks<br />

together to supplement<br />

their online coursework.<br />

In addition to the new<br />

study abroad options,<br />

the program has added<br />

a spring start date. On-<br />

Demand students now can<br />

start their coursework in<br />

January, April or August.<br />

Along with the addition<br />

of the April start date,<br />

On-Demand will offer<br />

students an opportunity to<br />

complete the program in<br />

28 months instead of just<br />

19 months or 36 months.<br />

Allen said students who<br />

enroll in April must follow<br />

the 19-month track.<br />

“We took our 19-month<br />

program and, like an accordion,<br />

we stretched it out<br />

<strong>Thunderbird</strong> On-Demand students visit Lenovo offi ces during a<br />

summer 2010 regional business environment course in Beijing, China.<br />

to 36 months, and people<br />

thought it was a little too<br />

long,” he said. “So we<br />

brought the accordion back<br />

and found a good middle<br />

ground.”<br />

<strong>Thunderbird</strong> partners with Peace Corps<br />

<strong>Thunderbird</strong> will partner<br />

with the Peace Corps to give<br />

selected students the opportunity<br />

to combine graduate<br />

studies with Peace Corps<br />

volunteer service.<br />

The new partnership,<br />

announced Dec. 16, 2010,<br />

is a part of the Peace Corps’<br />

Master’s International program.<br />

Program participants<br />

combine Peace Corps service<br />

with a master’s degree<br />

program and receive credit<br />

for their Peace Corps service<br />

abroad. Participants must<br />

apply to Peace Corps and<br />

<strong>Thunderbird</strong> separately.<br />

More than 80 Peace<br />

Corps Master’s International<br />

programs exist. Participants<br />

typically finish one year<br />

of graduate school in the<br />

United States before serving<br />

abroad. Upon their return,<br />

they complete any remaining<br />

degree requirements.<br />

SUBMITTED PHOTO<br />

Global Leadership<br />

for Global Impact<br />

VISION 2020: PRIORITY 4<br />

Strengthen Our Global Community:<br />

For <strong>Thunderbird</strong> to have true global impact, it must<br />

create meaningful linkages that connect the entire<br />

<strong>Thunderbird</strong> community. For this purpose, <strong>Thunderbird</strong><br />

will become a platform for information, inspiration and<br />

interaction for practicing global managers throughout<br />

their professional careers. Students will not graduate out<br />

of <strong>Thunderbird</strong>, but into a life-long community of collabo-oration,<br />

learning and practice.<br />

LEARN MORE AT THUNDERBIRD.EDU/2020DU/2020<br />

16 spring 20<strong>11</strong>


news & notes<br />

in focus<br />

<strong>Thunderbird</strong> Worldwide<br />

New venture seeks innovation for scale and impact<br />

W<br />

orking professionals<br />

in<br />

Kazakhstan<br />

and other<br />

emerging markets will soon<br />

have access to world-class<br />

certificate programs that<br />

bring the <strong>Thunderbird</strong><br />

brand to them in their native<br />

languages.<br />

The new commercial<br />

venture, called <strong>Thunderbird</strong><br />

Worldwide, will<br />

build on the school’s<br />

12-year record of success<br />

at <strong>Thunderbird</strong> Russia,<br />

a Moscow-based operation<br />

known locally as the<br />

Center for Business Skills<br />

Development. A second<br />

component of the model,<br />

called <strong>Thunderbird</strong> Online,<br />

will deliver distance learning<br />

certificate programs to<br />

working professionals in<br />

even more locations.<br />

The initiatives, approved<br />

by the Board of Trustees<br />

in June 2010, support at<br />

least two strategic priorities<br />

outlined in <strong>Thunderbird</strong>’s<br />

Vision 2020. One priority<br />

calls for increased focus on<br />

innovation for scale and<br />

impact. Another calls for<br />

increased focus on emerging<br />

markets.<br />

“This whole thing is<br />

about being different and<br />

making a difference,” said<br />

Dennis Hopple, <strong>Thunderbird</strong>’s<br />

vice president<br />

of strategic initiatives and<br />

former director of <strong>Thunderbird</strong><br />

Russia.<br />

Hopple returned from<br />

Moscow to help <strong>Thunderbird</strong><br />

Corporate Learning<br />

interim director and former<br />

trustee John Berndt lay the<br />

foundation for <strong>Thunderbird</strong><br />

Worldwide. Joe Patterson<br />

’08 completes the <strong>Thunderbird</strong><br />

Worldwide senior leadership<br />

team as assistant vice<br />

president of <strong>Thunderbird</strong><br />

Online. Patterson and his<br />

team have completed the<br />

development of seven new<br />

online certificate courses<br />

with five additional courses,<br />

still in development. <strong>Thunderbird</strong><br />

Worldwide’s new<br />

online unit is also seeking<br />

innovative ways to increase<br />

<strong>Thunderbird</strong>’s global<br />

impact by creating a Global<br />

Partner Network made up<br />

of international partners<br />

and distributors.<br />

<strong>Thunderbird</strong> Kazakhstan<br />

is being established using<br />

existing clients and Russian<br />

language content developed<br />

at the Center for Business<br />

Skills Development.<br />

Hopple said at least one<br />

additional center will open<br />

each year during the fiveyear<br />

planning period that<br />

ends in 2015.<br />

He said <strong>Thunderbird</strong><br />

Worldwide will finalize<br />

the selection of additional<br />

markets in the year preceding<br />

actual entry. Peru,<br />

An instructor works with clients at <strong>Thunderbird</strong> Russia in Moscow.<br />

The operation, known locally as the Center for Business Skills<br />

Development, provides a growth model for <strong>Thunderbird</strong> Worldwide.<br />

Poland, Vietnam and the<br />

Middle East are high on<br />

the priority list.<br />

Going forward, the initiative<br />

will expand to include<br />

<strong>Thunderbird</strong>’s existing<br />

operations in Geneva, Switzerland,<br />

and Beijing, China.<br />

“While major emerging<br />

markets like China, India<br />

and Brazil are also candidates<br />

for <strong>Thunderbird</strong><br />

Worldwide operations, our<br />

current plans favor smaller,<br />

emerging markets,” Hopple<br />

said.<br />

The school also will<br />

seek funding partners for<br />

its overseas centers to accelerate<br />

growth. This is a<br />

primary reason <strong>Thunderbird</strong><br />

Worldwide adopted a<br />

for-profit model. Hopple<br />

said <strong>Thunderbird</strong> will<br />

remain a shareholder in<br />

<strong>Thunderbird</strong> Worldwide<br />

no matter how quickly the<br />

operation grows.<br />

“Our main reason for<br />

pursuing this business<br />

model is to establish a<br />

growth business that will<br />

provide future cash flows to<br />

support <strong>Thunderbird</strong>’s core<br />

nonprofit programs and<br />

activities,” he said.<br />

thunderbird magazine 17<br />

SUBMITTED PHOTO


news & notes<br />

a pledge for a b<br />

Campaign <strong>Thunderbird</strong><br />

enters its final stretch<br />

An open letter from <strong>Thunderbird</strong><br />

Vice President Joan M. Neice<br />

During the past five<br />

years, when the<br />

global economy<br />

was hit hard and<br />

lives changed, <strong>Thunderbird</strong><br />

embarked on an important<br />

$65 million campaign to<br />

secure its future. Attaining the<br />

goal has been a struggle at<br />

times, but you have stepped<br />

up to support <strong>Thunderbird</strong> in<br />

word and deed!<br />

Early and significant<br />

pledges from our trustees set<br />

the tone for success. Other<br />

gifts followed — large and<br />

small — that showed us the<br />

power in numbers.<br />

You championed <strong>Thunderbird</strong><br />

in your organizations,<br />

providing support for internships,<br />

Winterims, Summerims,<br />

jobs and educational<br />

opportunities.<br />

You mentored scholarship<br />

students from emerging<br />

countries. You spoke at events<br />

and recruited students. You<br />

engaged as true advocates for<br />

each other at several regional<br />

gatherings. You participated<br />

as members of the Board of<br />

Trustees, Board of Fellows,<br />

Global Council and Alumni<br />

Network Board.<br />

And you participated in<br />

near-record numbers with<br />

your generous gifts to Campaign<br />

<strong>Thunderbird</strong>.<br />

Alumni giving reached 15.1<br />

percent in fiscal 2009-10, a<br />

50 percent increase over the<br />

prior year. So far this year, 10.1<br />

percent of you have made<br />

gifts. With three months left<br />

to go, we’re confident you will<br />

join us again to reach a 17<br />

percent alumni giving participation<br />

rate.<br />

Corporations and foundations<br />

are responding positively<br />

to the increased alumni<br />

engagement with their own<br />

generosity. Donors include<br />

Goodyear, J.T. Tai & Co. Foundation,<br />

Inc., and ExxonMobil,<br />

to name just three.<br />

The message you have<br />

shown in word and deed is<br />

that alumni have full faith in<br />

this fine school.<br />

Your gifts have gone to renovate<br />

the <strong>Thunderbird</strong> Tower<br />

and our aging classrooms,<br />

to build the Global Mindset<br />

Leadership Institute, to create<br />

scholarships, to support classroom<br />

technology and timely<br />

academic research, to develop<br />

curriculum and programs, and<br />

to fund new projects such as<br />

the <strong>Thunderbird</strong> Emerging<br />

Markets Laboratory.<br />

Your gifts also support the<br />

annual fund, which subsidizes<br />

all of <strong>Thunderbird</strong>’s daily activities<br />

not covered by tuition.<br />

As Campaign <strong>Thunderbird</strong><br />

KAREN SHELL<br />

<strong>Thunderbird</strong> students walk between classes in Glendale, Arizona.<br />

nears its close on June 30,<br />

20<strong>11</strong>, we have a shortage of<br />

about $1 million to reach our<br />

goal. Numerous grant proposals<br />

have been submitted to<br />

help us close the gap, and<br />

we remain optimistic. But,<br />

there is one thing I know for<br />

sure: The success of <strong>Thunderbird</strong><br />

and the campaign rests<br />

with our legions of alumni all<br />

over the world.<br />

It takes about 300 donors<br />

to move the alumni participation<br />

rate by 1 percent. That’s<br />

about 21,000 more alumni<br />

worldwide to reach 17 percent.<br />

Just imagine what you<br />

could say to the world about<br />

our No. 1 alumni network if<br />

10,000, 20,000 or all of you<br />

made a gift of any size.<br />

What a celebration we will<br />

have at the Pub in the renovated<br />

Tower on <strong>11</strong>.<strong>11</strong>.<strong>11</strong>! So<br />

make your gifts, mark your<br />

calendars and come celebrate<br />

the successful completion<br />

of Campaign <strong>Thunderbird</strong>.<br />

Cheers!<br />

Joan M. Neice,<br />

<strong>Thunderbird</strong> vice president<br />

& chief development officer<br />

To donate<br />

Visit www.thunderbird.edu/<br />

campaignthunderbird or call<br />

602-978-7309.<br />

18 spring 20<strong>11</strong>


news & notes<br />

etter world<br />

The goal of Campaign <strong>Thunderbird</strong><br />

is to raise a minimum of $65 million<br />

by June 20<strong>11</strong>. Here is an update.<br />

$<br />

25<br />

$<br />

30<br />

M<br />

$ 35<br />

M $<br />

40<br />

M<br />

M<br />

$<br />

20 $<br />

45<br />

$<br />

15 $<br />

50<br />

M<br />

$<br />

10 $<br />

55<br />

M<br />

M<br />

CAMPAIGN<br />

T H U N DE R BI R D<br />

$<br />

5 $<br />

60<br />

M<br />

M<br />

$<br />

0 $<br />

65<br />

A pledge for a<br />

better world.<br />

M<br />

M<br />

M<br />

M<br />

KEY INITIATIVES<br />

Campaign <strong>Thunderbird</strong><br />

includes fundraising goals in<br />

five focus areas. Here are the<br />

pledged amounts in each area,<br />

through March 20<strong>11</strong>:<br />

Scholarships<br />

Providing world-class education<br />

for students around<br />

the globe.<br />

Goal: $25 million<br />

Raised: $20.8 million<br />

Technology and facilities<br />

Creating world-class learning<br />

environments in a truly<br />

global setting.<br />

Goal: $15 million<br />

Pledged: $4.9 million<br />

Faculty<br />

Attracting and retaining<br />

those who advance global<br />

thought leadership and<br />

management.<br />

Goal: $25 million<br />

Pledged: $12.1 million<br />

Curricular innovation and<br />

student services<br />

Developing the global<br />

mindset of individuals and<br />

organizations.<br />

Goal: $5 million<br />

Pledged: $14.9 million<br />

Annual fund<br />

Ongoing support for sustaining<br />

the “<strong>Thunderbird</strong><br />

mystique.”<br />

Goal: $10 million<br />

Pledged: $<strong>11</strong>.3 million<br />

TRACKING THE MONEY<br />

More than $64 million has<br />

been pledged to Campaign<br />

<strong>Thunderbird</strong> through March<br />

20<strong>11</strong>. Some cash donations<br />

have been received, and<br />

others are pending. Here is<br />

the breakdown:<br />

• Cash received:<br />

$29.1 million<br />

• Planned gifts:<br />

$14.8 million<br />

• Pledge balance:<br />

$18.8 million<br />

• In-kind gifts:<br />

$1.3 million<br />

<strong>Thunderbird</strong> trustees recognized for service<br />

Two <strong>Thunderbird</strong> donors<br />

who served on the Board of<br />

Trustees for a combined 33<br />

years now have their names<br />

etched on campus as a lasting<br />

tribute.<br />

Room 37 in the Barton<br />

Kyle Yount Centre is now<br />

the Weil Family Lounge.<br />

And the Bloomberg Newsroom<br />

inside the International<br />

Business Information<br />

Centre is now the<br />

Richard and Sally Lehmann<br />

Financial Newsroom.<br />

Chip Weil and Richard<br />

Lehmann, who retired<br />

from the board with<br />

emeritus status on Feb. 3,<br />

20<strong>11</strong>, attended naming and<br />

dedication ceremonies together.<br />

Weil was a publishing<br />

executive who started<br />

with Time magazine, and<br />

Lehmann was a founding<br />

principal of Biltmore Bank<br />

of Arizona.<br />

“These are impressive<br />

accomplishments,”<br />

<strong>Thunderbird</strong> President<br />

Ángel Cabrera, Ph.D., said<br />

during the presentation.<br />

“In addition, Chip and<br />

Rich brought fun, laughter<br />

and a balanced perspective<br />

of serious attention to help<br />

navigate <strong>Thunderbird</strong> with<br />

a sense of humor.”<br />

Both men also have<br />

donated to Campaign<br />

<strong>Thunderbird</strong>.<br />

Board Chairman Kelly<br />

O’Dea ’72 thanked Weil<br />

and Lehmann for their service<br />

during a Chinese New<br />

Year dinner following the<br />

naming ceremonies.<br />

“These <strong>Thunderbird</strong><br />

friends have been two of<br />

our most trusted advisers<br />

on the Board,” O’Dea said.<br />

“We are grateful for their<br />

leadership and guidance to<br />

the school.”<br />

Daryl and Chip Weil<br />

Sally and Richard Lehmann<br />

PHOTOS BY TIM CLARKE<br />

thunderbird magazine 19


20 spring 20<strong>11</strong>


THUNDERBIRD:<br />

there’s<br />

an app<br />

for that<br />

Put the power of the world’s<br />

No. 1 alumni network<br />

in your palm<br />

<strong>Thunderbird</strong> alumni stuck at an international airport or touring<br />

a new city now have a tool to instantly locate nearby classmates<br />

using real-time GPS technology.<br />

<strong>Thunderbird</strong> Mobile, a free smartphone application the<br />

school released April 20<strong>11</strong>, allows members of the <strong>Thunderbird</strong><br />

community to connect with the school and each other no matter<br />

where they are in the world.<br />

In addition to the opt-in GPS tracking service, the application gives users<br />

free access to <strong>Thunderbird</strong> news and information, global business research<br />

and alumni profiles stored in My <strong>Thunderbird</strong> (MTB).<br />

“The application makes it more important than ever for alumni to update<br />

their profile information in MTB,” says <strong>Thunderbird</strong> Alumni Central<br />

Senior Director Terri Nissen.<br />

The application is available for iPhone and iPad now, with Android and<br />

mobile Web options coming later this spring.<br />

Anyone can download and use <strong>Thunderbird</strong> Mobile, but only alumni,<br />

students, faculty and staff can tap into the <strong>Thunderbird</strong> global network —<br />

allowing them to update and search profiles, find one another by current<br />

address or GPS location, and map results.<br />

Learn more about the tool on the following pages. Or download the application<br />

from the Apple Store.<br />

thunderbird magazine 21


<strong>Thunderbird</strong> M<br />

thunderbird: there’s an app for that<br />

find T-birds in<br />

real time near<br />

your current<br />

location<br />

search for<br />

T-birds by name,<br />

class year,<br />

address,<br />

or industry<br />

find and<br />

contact alumni<br />

chapters and<br />

chapter leaders<br />

worldwide<br />

locate T-bird<br />

businesses by<br />

industry, job<br />

function,<br />

geographic<br />

location,<br />

product or service<br />

review and update<br />

your thunderbird<br />

profile from the<br />

convenience nce of<br />

your phone<br />

help thunderbird<br />

identify<br />

the next<br />

generation<br />

of T-birds<br />

by making referrals<br />

from your phone<br />

secure access cess to<br />

finding T-birds is<br />

only available able to<br />

alumni, students,<br />

and employees<br />

invest in the future<br />

of the school by<br />

giving back to your<br />

alma mater easily<br />

and securely<br />

Next-generation MTB to connect T-bird community<br />

After nearly two decades<br />

in operation, <strong>Thunderbird</strong>’s<br />

home-grown intranet My<br />

<strong>Thunderbird</strong> (MTB) will<br />

be retired this year and replaced<br />

with a more robust<br />

system that will bring the<br />

latest in technology and<br />

functionality to the school’s<br />

global community.<br />

The new intranet system<br />

not only will replace the<br />

existing MTB, but it will<br />

become the central hub<br />

of business activity, collaboration<br />

and information<br />

sharing for the entire community.<br />

The new portal will be<br />

rolled out in phases starting<br />

later this year. The planning<br />

committee has assured the<br />

<strong>Thunderbird</strong> community<br />

that all information they<br />

currently are able to access<br />

will continue to be available<br />

throughout the implementation<br />

and afterward.<br />

Alumni and other stakeholders<br />

can send suggestions<br />

for the new system to<br />

alumni@thunderbird.edu.<br />

22 spring 20<strong>11</strong>


obile is here<br />

thunderbird: there’s an app for that<br />

Available now for<br />

iPhone and iPad<br />

download free from<br />

the App Store<br />

Android and<br />

mobile Web<br />

coming this spring<br />

Editor’s note: <strong>Thunderbird</strong>’s mobile technology securely draws data and information from My<br />

<strong>Thunderbird</strong> (MTB); the <strong>Thunderbird</strong> Web Site; the <strong>Thunderbird</strong> Knowledge Network; and the Alumni<br />

B2B directory. The App is available and free to anyone, but only alumni, students and employees of<br />

<strong>Thunderbird</strong> can access data related to profiles and searching for T-Birds.<br />

Find <strong>Thunderbird</strong> on iTunesU<br />

New video site in China<br />

A new file-sharing site<br />

on iTunesU allows anyone<br />

with Internet access to view<br />

and download <strong>Thunderbird</strong><br />

School of Global Management<br />

videos and audio<br />

podcasts for free.<br />

Content includes more<br />

than 600 videos from <strong>Thunderbird</strong>’s<br />

YouTube channel<br />

and more than 60 audio files<br />

from <strong>Thunderbird</strong>’s podcasts<br />

page. Visit www.thunderbird.edu/itunes<br />

to tour the<br />

iTunesU channel, which<br />

went public on Feb. <strong>11</strong>, 20<strong>11</strong>.<br />

More than 150 videos<br />

featuring <strong>Thunderbird</strong><br />

professors, guest speakers,<br />

students and alumni are<br />

now available to Chinese<br />

viewers at www.tudou.com/<br />

home/thunderbirdus.<br />

<strong>Thunderbird</strong> set up the<br />

Tudou channel as an alternative<br />

to YouTube, which<br />

is blocked in China and<br />

certain other countries. The<br />

school’s YouTube channel<br />

features more than 600 videos<br />

that have been viewed<br />

more than 175,000 times.<br />

thunderbird magazine 23


24 spring 20<strong>11</strong>


eleven<br />

reasons<br />

to attend<br />

<strong>11</strong>.<strong>11</strong>.<strong>11</strong><br />

<strong>Thunderbird</strong> combines<br />

three events into<br />

one historic gathering<br />

Two giant saguaros<br />

form a No. <strong>11</strong> at the<br />

<strong>Thunderbird</strong> School of<br />

Global Management<br />

entrance in Glendale,<br />

Arizona. The campus will<br />

host a series of <strong>11</strong>.<strong>11</strong>.<strong>11</strong><br />

events during the week<br />

of Nov. <strong>11</strong>, 20<strong>11</strong>.<br />

(Photo by Daryl James)<br />

Knowledge will flow, friends will reconnect and history will<br />

unfold during the week of Nov. <strong>11</strong>, 20<strong>11</strong>, when <strong>Thunderbird</strong><br />

combines its inaugural Global Business Dialogue, homecoming<br />

and Tower Grand Opening into a three-in-one <strong>11</strong>.<strong>11</strong>.<strong>11</strong><br />

celebration.<br />

BP CEO Bob Dudley ’79 will deliver the opening keynote address at<br />

the Global Business Dialogue, a two-day forum (Nov. 10-<strong>11</strong>) on the role<br />

of business in creating sustainable prosperity worldwide. The event will<br />

support <strong>Thunderbird</strong>’s new concept for a global community of learning<br />

and practice — one of four strategic priorities outlined in the school’s<br />

Vision 2020.<br />

Sessions will include short talks grouped into four categories: economic<br />

empowerment, energy and natural resources, innovation and technology,<br />

and finance. The overarching theme will be “redefining global leadership.”<br />

The forum also will include networking events with influential global<br />

leaders. Additional sessions will highlight regional business issues.<br />

Homecoming events Nov. <strong>11</strong>-13 will include mixers, Regional Night<br />

with the students and the traditional farewell brunch.<br />

The Tower Grand Opening will mark the culmination of a grassroots<br />

campaign that started in 2007, when a group of students started raising<br />

funds to save the World War II landmark where American, British and<br />

Chinese pilots once trained for battle.<br />

The celevbration will include cocktails, dinner, live entertainment, fireworks<br />

and more, as more than 500 alum come together.<br />

“The week of <strong>11</strong>.<strong>11</strong>.<strong>11</strong> will be historic for <strong>Thunderbird</strong>,” says <strong>Thunderbird</strong><br />

President Ángel Cabrera, Ph.D. “We will celebrate the past and look<br />

forward to the future.”<br />

Register<br />

today<br />

Visit www.thunderbird<br />

.edu/<strong>11</strong>-<strong>11</strong>-<strong>11</strong>, email<br />

alumni@thunderbird<br />

.edu or call<br />

602-978-7359<br />

thunderbird magazine 25


<strong>11</strong>.<strong>11</strong>.<strong>11</strong> celebration<br />

Here are <strong>11</strong> reasons you should attend:<br />

1<br />

ACCESS TO INFLUENTIAL<br />

GLOBAL LEADERS.<br />

The <strong>Thunderbird</strong> Global Business<br />

Dialogue will bring together an<br />

elite group of about 300 global<br />

business executives, including<br />

speakers such as BP CEO Bob Dudley ’79.<br />

2<br />

EARN CONTINUING<br />

EDUCATION CREDIT.<br />

Global Business Dialogue participants will earn<br />

continuing education credit, the recognized<br />

method of quantifying participation in organized<br />

executive education experiences.<br />

3<br />

TOWER RESTORATION.<br />

Participate in the Tower Grand Opening<br />

Celebration. Project leader Will Counts ’09<br />

promises it will be the greatest single<br />

<strong>Thunderbird</strong> event ever.<br />

4<br />

WALL OF DONORS.<br />

Leave your mark on the Tower donor wall.<br />

Any donation will secure your legacy … and<br />

there’s still time. Visit www.thunderbird.edu/<br />

campaignthunderbird or send inquiries to<br />

will.counts@thunderbird.edu.<br />

5<br />

BIRTHDAY WISHES.<br />

Celebrate the 70th birthday of Merle A.<br />

Hinrichs ’65. His wife, Miriam, donated<br />

$2 million to the Tower in recognition<br />

of his birthday — leading the way for<br />

more than 1,100 people to donate to<br />

the renovation.<br />

6<br />

WWII VETERANS.<br />

Experience history with <strong>Thunderbird</strong>’s first<br />

global citizens on Veterans Day 20<strong>11</strong>. Meet World<br />

War II veterans who trained at <strong>Thunderbird</strong> Airfield<br />

1 in the 1940s.<br />

26 spring 20<strong>11</strong>


<strong>11</strong>.<strong>11</strong>.<strong>11</strong> celebration<br />

7<br />

COMMEMORATIVE BOOK.<br />

Receive your copy of a souvenir book<br />

showing the story of the Tower project and the<br />

continuing legacy of the T-bird tribe.<br />

8<br />

FIRST AND LAST TOAST.<br />

Join the last toast party at the old Pub —<br />

then join the first toast at the new Pub location<br />

in the restored Tower.<br />

9<br />

HOMECOMING TRADITIONS.<br />

Enjoy class reunions, parties at the renovated<br />

pool, breakfast with classmates and more.<br />

10<br />

REGIONAL NIGHT PARTY.<br />

Relive this classic event hosted by student<br />

clubs and student government officers showcasing<br />

the best of their countries.<br />

<strong>11</strong><br />

ARIZONA WEATHER.<br />

Take a winter break in sunny Arizona,<br />

where normal highs reach 74 degrees Fahrenheit.<br />

Get away, sit by the pool or sun on the Tower lawn.<br />

Numbers game<br />

Calendars this year include four unusual dates: 1.1.<strong>11</strong>,<br />

1.<strong>11</strong>.<strong>11</strong>, <strong>11</strong>.1.<strong>11</strong> and <strong>11</strong>.<strong>11</strong>.<strong>11</strong>. Alumnus Joao Jorge<br />

’10 points out another interesting tidbit. If you take the<br />

last two digits of the year you were born plus the age<br />

you will be this year, it will equal <strong>11</strong>1 (or <strong>11</strong> for children<br />

born in 2000 or later).<br />

thunderbird magazine 27


MUMBAI<br />

Maximum City<br />

HYDERABAD<br />

Hi-tech City<br />

DELHI<br />

Capital City<br />

CHENNAI<br />

Gateway to South India<br />

BENGALURU<br />

28 spring 20<strong>11</strong><br />

India’s Silicon Valley


india<br />

CATCHES<br />

ITS STRIDE<br />

New wave of entrepreneurs<br />

drive innovation from<br />

Hyderabad to New Delhi<br />

Story and photos by Samantha M. Novick<br />

Significant financial reforms in the 1990s set India on a<br />

course toward a freer, more open economy ripe for entrepreneurship.<br />

I traveled to five cities in India to meet<br />

<strong>Thunderbird</strong>s who had ditched the corporate world to strike<br />

out on their own. All across the country, <strong>Thunderbird</strong>s are<br />

leveraging their global mindset and corporate business acumen<br />

to take advantage of the booming environment. Here’s<br />

how they did it, and how you can too.<br />

thunderbird magazine 29


india catches its stride<br />

“This is<br />

where the<br />

action is and<br />

where it is<br />

going to be<br />

for the next<br />

20 years.”<br />

Andy Khandwala ’92<br />

BENGALURU:<br />

Timing is everything<br />

Andy Khandwala ’92 is so comfortable with<br />

international travel routes that if you give him an<br />

airline and destination, he’ll know what countries<br />

you’ll have to visit to get there. As the owner<br />

of Syratron, India’s leading high-tech representation<br />

company, he works directly with businesses<br />

from around the world to help them bring their<br />

products to the Indian market. For Khandwala,<br />

establishing a strong relationship with global<br />

partners is crucial. And that translates into a lot<br />

of long-distance flights.<br />

His first long transatlantic flight isn’t hard for<br />

him to remember. It was in 1990, when he came<br />

to study at <strong>Thunderbird</strong>. He wasn’t the only<br />

young college student who left India that year.<br />

It was a difficult time for the country. The<br />

economy was in turmoil and the government<br />

was close to default.<br />

Lack of professional<br />

opportunities encouraged<br />

many to leave.<br />

“When I was growing<br />

up, if you were<br />

able to find a job you<br />

ended up doing one of<br />

three things,” Khandwala<br />

says. “You either<br />

went into the service sector, joined the government<br />

or started as a trainee at a large corporate<br />

house. A lot of people from my generation<br />

left India, pursued an overseas education, and<br />

through that process gained exposure to the outside<br />

world.”<br />

In order to right the economy, the Indian government<br />

instituted a number of breakthrough<br />

reforms in the early 1990s. These included lowering<br />

trade tariffs, privatizing staterun<br />

entities and instituting deregulation<br />

and inflation controls.<br />

Like China had done 10 years earlier,<br />

these liberalizing measures removed<br />

many obstacles that made<br />

it difficult to do business, and with<br />

it set the stage for an economic<br />

comeback.<br />

“A very interesting thing happened,”<br />

Khandwala says. “Over<br />

time, the environment in India was<br />

changed and it began to make a lot<br />

of sense to move back home. The<br />

opportunities were tremendous.<br />

People were going back to India,<br />

starting their own small companies and building<br />

them.”<br />

He made the move back to Bengaluru to head<br />

Syratron, his family’s company, in 2001. But<br />

the country he arrived in was completely different<br />

from the one he had left, energized by an<br />

economy driven by a domestic entrepreneurship<br />

growth model.<br />

“There is a new space evolving in India, and<br />

that is the entrepreneurial space,” he says. “I’m<br />

seeing that in the next 15 to 20 years, this space<br />

is going to grow in India exponentially and will<br />

be the key driver of the Indian economy in the<br />

next generation.”<br />

Khandwala’s advice to the next generation of<br />

entrepreneurs in India: Please come.<br />

“This is where the action is and where it is going<br />

to be for the next 20 years,” he says. “Those<br />

who come and take part in this metamorphosis<br />

of the country will be extremely satisfied professionally<br />

and personally, because they are going<br />

to find a unique space that doesn’t exist anywhere<br />

else in the world.”<br />

BENGALURU:<br />

Profi ting from your passion<br />

Eka is an upscale home décor and art store<br />

that would look more at place on the ground<br />

floor of a SoHo skyscraper than on a hectic<br />

Bangalore street. The contemporary showroom<br />

boasts treasures from across the Indian<br />

subcontinent: modern handmade furniture<br />

from Nagpur, Whitewood carvings from Jaipur<br />

and intricately linked bells than once hung in<br />

temples. It’s the type of collection assembled<br />

with such attention to detail you’d expect it to<br />

be done by an artist.<br />

Yet before Kimiko Thakur Menzies ’94<br />

launched Eka in 2000, she was more familiar<br />

with heavy machinery and mining than embroidered<br />

textiles and high-value antiques.<br />

“I was following the trajectory of the Indian<br />

student who wants to get an MBA from the<br />

United States and get a good position at a Fortune<br />

500 company with a great package,” says<br />

Menzies, who was hired after graduation by<br />

Caterpillar, the world’s leading manufacturer<br />

of construction and mining equipment.<br />

“But you work in that long enough, and you<br />

sometimes realize that it just isn’t the type of<br />

life that you want,” she says. “I had a need to<br />

do something different, and to do something<br />

my own.”<br />

So after five years in the corporate world,<br />

30 spring 20<strong>11</strong>


Menzies started a company more closely<br />

aligned with her own interests: Eka, which in<br />

Sanskrit means “singular” or one of a kind.<br />

Now she spends her time traveling to source<br />

inventory, attending export fairs and building<br />

her business, which sometimes surprises her<br />

male vendors.<br />

“If you are a woman entrepreneur in India<br />

who is trying to do something different,<br />

at first people sometimes look at you a little<br />

hesitantly,” she says. “But then they admire<br />

your guts for doing that — traveling on your<br />

own and not having the hesitation to do so.<br />

It can be difficult, but it becomes easier when<br />

people see what you’re doing and want you to<br />

succeed.”<br />

Menzies says India’s retail sector has been<br />

greatly influenced by the rise of online and<br />

mobile shopping, and many opportunities<br />

await retailers who can make it in e-commerce.<br />

“India has seen a huge transition, primarily<br />

because we have opened our eyes to so much<br />

of what the rest of the world is doing,” she says.<br />

“It’s not just your little market anymore. Now<br />

you can go online and see what the rest of the<br />

world is offering, and that has forced businesses<br />

to speed up — in terms of product, quality<br />

and prices — the overall value proposition.”<br />

Menzies has big plans for the company in<br />

20<strong>11</strong>, including the possibility of opening<br />

more stores across the country, building a<br />

stronger online shopping platform and focusing<br />

more on exporting internationally.<br />

BENGALURU:<br />

Pursuit of inclusive growth<br />

A thin wooden bookcase sits on the first floor<br />

of the Bengaluru building where Harsha Moily<br />

’97 runs his business. The bookcase is conspicuous<br />

in the lobby and doesn’t seem to match the<br />

rest of the furniture. A row of books has numbers<br />

taped to their spines so they stay in order. The<br />

titles are telling of the person who owns them:<br />

“Blue Ocean Strategy,” “Leading Change,” “The<br />

Fortune at the Bottom of the Pyramid,” “Portfolios<br />

of the Poor,” “Quotes of Gandhi,” “How to<br />

Change the World.”<br />

When Moily graduated from <strong>Thunderbird</strong>, he<br />

went straight into venture capital positions in<br />

New York and London. From his vantage point<br />

abroad, he could see how a vibrant economy in<br />

urban India was starting to shape progress in his<br />

native country. While this economic outlook<br />

was promising, Moily believed it didn’t tell the<br />

whole picture.<br />

“There was a lot of talk of India growing immensely,”<br />

he said. “But the way I saw it, you still<br />

had more than 75 percent of India left out of<br />

India’s growth story. The last thing I wanted to<br />

do was just be a spectator to what is happening<br />

with that segment.”<br />

So Moily left his position in London in 2005,<br />

took the skills he’d learned working in venture<br />

capital and founded Moksha-Yug Access, or MYA,<br />

Above: Kimiko Thakur<br />

Menzies ’94 stands Jan.<br />

14, 20<strong>11</strong>, in front of Eka,<br />

the upscale home décor<br />

and art store she operates<br />

in Bengaluru.<br />

thunderbird magazine 31


india catches its stride<br />

Harsha Moily ’97<br />

an enterprise that builds an efficient<br />

rural supply chain in India.<br />

“Rural producers in India today<br />

are trapped in a vicious cycle of low<br />

investment, low yield, and lowincome<br />

model of dairy and agrifarming,”<br />

he said. “Intermediaries<br />

and supply chain inefficiencies<br />

take away anything from 30 to 70<br />

percent of the market value of their<br />

produce. Getting the poor out of<br />

this vicious cycle needs a paradigm<br />

shift in the way we address the<br />

problems of rural India.”<br />

Moily focuses his efforts on the<br />

dairy industry, which is plagued by poor infrastructure<br />

and low productivity. Milk yield per<br />

cow in India is about one-10th of that achieved<br />

in the U.S. and about<br />

one-fifth of the yield<br />

of a New Zealand<br />

cow. Additionally,<br />

only 70,000 tons of<br />

cold storage capacity<br />

exists for 90 million<br />

tons of milk produced<br />

in India.<br />

Today, MYA addresses these issues for more<br />

than 3,800 dairy farmers by increasing their<br />

herd size and the quality and quantity of yield<br />

per cow. He supplements it by building the milk<br />

procurement infrastructure at villages through<br />

milk collection centers and cold storage facilities<br />

to ensure traceability of the milk produced,<br />

quality assurance, certification and verification,<br />

then supplies the milk to downstream markets.<br />

In the next few months, MYA seeks to serve<br />

more than 20,000 dairy farmers in southern India,<br />

to increase their productivity and connect<br />

them to global market, then capitalize on the<br />

cost arbitrage.<br />

“The opportunity that I see in rural India is in<br />

terms of making transformational increases to<br />

the income levels of rural Indians,” Moily said.<br />

“I’m not looking at rural India as a consumer<br />

base, I’m looking at rural India more as a production<br />

base; What can we buy from them? That’s<br />

the only way we can increase the quality of life.”<br />

MUMBAI:<br />

Taking advantage of opportunity<br />

As a senior investment banker who has worked<br />

for more than 20 years in India, Vijay Anand Jangiti<br />

’88 has had a unique perspective on the effect<br />

of his country’s economic reforms. He handles<br />

private equity, mergers and acquisitions and strategy,<br />

so he knows firsthand how easy or difficult it<br />

has been for businesses to get their start in India.<br />

Jangiti is based in Mumbai, sometimes called<br />

India’s New York. The second-largest city in the<br />

world, Mumbai is the country’s commercial, entertainment<br />

and financial capital. It’s home to<br />

two premier stock exchanges, the Reserve Bank of<br />

India and the headquarters of several important<br />

financial institutions and corporations – both<br />

Indian and foreign-owned. The combination of<br />

these has sent the average rent for office space in<br />

the city’s Nariman Point district to levels on par<br />

with Paris, Tokyo and London.<br />

“Capital is a commodity that is scarce everywhere,”<br />

Jangiti says. “There are going to be avenues<br />

where capital is provided to enterprises so<br />

they can grow and build, and in India the hopes<br />

are very high.”<br />

Private equity in India is a relatively new market<br />

compared with the West, but Jangiti estimates<br />

that over the past 20 years, more than 300 private<br />

equity firms have set up in India and the average<br />

ticket sizes have moved up from U.S. $3 million<br />

Vijay Anand Jangiti ’88 visits the<br />

Oberoi Hotel, Nariman Point Mumbai,<br />

on Jan. 8, 20<strong>11</strong>.<br />

32 spring 20<strong>11</strong>


india catches its stride<br />

to $5 million to U.S. $10 million to $20 million.<br />

“We had a balance of payments crisis in 1991<br />

where we had to quickly make some policy decisions,<br />

but that threw the doors open to foreign<br />

investment,” he says. “Now, it’s much better doing<br />

business in India. It’s much easier, freer. Except for<br />

a few sectors, enterprise can be successful.”<br />

In 2003 Jangiti launched his own venture, Asterisk<br />

Confidantes, which focuses on mergers and<br />

acquisitions, strategic advice, joint ventures and<br />

raising private capital, with a focus on midsize<br />

markets.<br />

The window of opportunity came when his employer,<br />

ING, decided to acquire a local bank and<br />

make it the company’s main platform in India. He<br />

had an attractive severance and a chance to pursue<br />

his own interests — both work and personal — so<br />

he jumped at the opportunity.<br />

“India is a country that continues to grow, and<br />

over time it will definitely be crossing the growth<br />

rates of China,” Jangiti says. “The market is here.”<br />

NEW DELHI:<br />

Riding technology wave<br />

Samarth Sangal ’08 had a coveted position<br />

as a senior management consultant at Capgemini<br />

Consulting, one of the world’s largest<br />

consulting, outsourcing and professional services<br />

companies. His work spanned the globe,<br />

with projects throughout Europe, India and the<br />

Middle East.<br />

It was also challenging: He was in charge of<br />

finding solutions for telecommunications companies<br />

trying to deal with the recession, update<br />

their technology and remain competitive.<br />

While Sangal enjoyed his position at Capgemini,<br />

he longed for the freedom of starting his<br />

own company — something he had aspired to<br />

do since childhood.<br />

“My father started his own business after<br />

working in a bank for more than 20 years,” he<br />

says. “It’s in my blood. I was on the lookout for<br />

an idea or a gap to fill.”<br />

India’s rapidly growing demand for online<br />

businesses gave Sangal his start. After realizing a<br />

gap existed between supply and demand for economical<br />

Web design and development for small<br />

and midsized businesses, he founded Maverick<br />

Web Solutions, an online services and consulting<br />

firm.<br />

Maverick allows small businesses anywhere in<br />

the world the ability to contract highly skilled<br />

website developers and designers<br />

at competitive prices. When the<br />

business became profitable, he left<br />

Capgemini.<br />

“Today, young people do not shy<br />

away from leaving a corporate job<br />

at a multinational corporation and<br />

starting something they believe<br />

in,” Sangal said. “Just a few years<br />

ago, it was difficult for someone<br />

who was settled in a corporate job<br />

to do so because of socioeconomic<br />

factors — but not anymore. Society<br />

respects your decision and encourages<br />

you to go on your own.”<br />

Realizing another need existed in India’s<br />

booming textile industry, he founded www.textilestock.in,<br />

an online platform for buying and<br />

selling textile surplus goods. Its model was inspired<br />

by Global Sources, the business-to-business<br />

trading company founded by <strong>Thunderbird</strong><br />

alumnus Merle Hinrichs<br />

’65.<br />

So far, the site has<br />

been successful in India,<br />

and within five<br />

years Sangal wants to<br />

make the brand recognized<br />

as the online<br />

trading platform for<br />

buyers and sellers of<br />

surplus goods from India.<br />

He also has several new business ideas in the<br />

works to capitalize on India’s rapid Internet<br />

growth.<br />

“Online business is still catching up in India,<br />

but the younger generation is adapting to the<br />

online business model very rapidly,” he says.<br />

“With meteoric growth in the Indian telecom<br />

sector, Internet access is no longer a luxury but<br />

a necessity, with almost all industries making an<br />

effort to interact with their customers online.”<br />

HYDERABAD:<br />

Bursting with optimism<br />

Narasimha Reddy ’<strong>11</strong> could have gone on a<br />

Winterim this year in a number of exotic locations<br />

in Africa, South America or Europe. Instead<br />

he chose a course in India that went right<br />

through his hometown of Hyderabad, one of<br />

the country’s major technology hubs.<br />

Reddy had strong motivation for being Thun-<br />

Samarth Sangal ’08<br />

“Today,<br />

young<br />

people do<br />

not shy<br />

away from<br />

leaving a<br />

corporate<br />

job and<br />

starting<br />

something<br />

they believe<br />

in.”<br />

thunderbird magazine 33


india catches its stride<br />

Narasimha Reddy ’<strong>11</strong><br />

sits on the patio Jan. 12,<br />

20<strong>11</strong>, at Testa Rossa<br />

café in Jubilee Hills,<br />

Hyderabad.<br />

derbird Professor Kishore Dash’s assistant on the<br />

Winterim. The assignment placed him in a great<br />

position to network with key Indian business<br />

leaders — people he might need to reach out to<br />

when he graduates later this year.<br />

“Relationships matter more in India than anyplace<br />

else in the world,” Reddy says.<br />

Indian students might have been more optimistic<br />

in the past about pursuing job opportunities<br />

overseas, but Reddy says he and others are<br />

now opting to take advantage of India’s rapid<br />

growth.<br />

“There is no question about it, there is a great<br />

future for new businesses in India,” he says. “I<br />

know this seems a little far-fetched, but I think in<br />

the next 10 to 15 years, India will be a developed<br />

country and calling the shots.”<br />

Reddy oozes the cool, optimistic and international<br />

vibe of the new generation of Indian<br />

entrepreneur — those with the business acumen<br />

to handle any multinational corporation challenge,<br />

yet with the cultural awareness to navigate<br />

the nuances of their home country.<br />

They’re inspired not just by Western entrepre-<br />

34 spring 20<strong>11</strong>


india catches its stride<br />

neurs, but by those closer to home such as Ratan<br />

Tata, chairman of Tata Group, India’s largest private<br />

conglomerate, and Azim Premji, the leader<br />

of Wipro Technologies.<br />

“One needs to really understand all of the<br />

dynamics of India to be successful,” Reddy says.<br />

“You need to really cater to most segments to<br />

be a truly profitable company in India, whether<br />

your customer is a person riding a bike or someone<br />

driving an Audi. Having an Indian mindset<br />

really kicks in.”<br />

As president of the <strong>Thunderbird</strong> Entrepreneurship<br />

Network, Reddy looks forward to returning<br />

to India and starting his own business in<br />

the service sector.<br />

“There is huge interest from every sector, and<br />

it isn’t just about the bottom of the pyramid,” he<br />

says. “There’s a huge luxury market here as well.”<br />

CHENNAI:<br />

Recovering from setback<br />

Krishna Chilukuri ’10 was in Lagos, Nigeria,<br />

with a problem. As the founder of Roanakh,<br />

an energy company that built and sold custom<br />

solar panels, he came to Africa to capitalize on<br />

growing interest in the renewable energy sector.<br />

He had completed a few projects and had several<br />

promising leads with the Nigerian government<br />

when the recession hit. Oil prices dropped, and<br />

then all bets were off.<br />

So Chilukuri, who worked internationally for<br />

16 years in software sales and development with<br />

Dassault Systemes before starting Roanakh, hit<br />

the books. He enrolled at the Indian School of<br />

Business in Hyderabad and then <strong>Thunderbird</strong> to<br />

complete a certificate in advanced studies. Once<br />

on campus, he began to see the far-reaching<br />

entrepreneurial opportunity his home country<br />

offered for someone with his background and<br />

skills to bounce back.<br />

“Ten to 15 years ago, there were a lot of barriers<br />

to doing business because the government<br />

controlled so many aspects of the economy,”<br />

Chilukuri says. “But we’ve opened up. Now is<br />

the time. Today the whole country is growing so<br />

fast that I feel if you aren’t dynamic, you could<br />

be left behind.”<br />

When he finished at <strong>Thunderbird</strong>, he went<br />

home and started a new venture that built on<br />

his corporate background: Catapult Tech Inc. in<br />

Chennai, which outsources 3-D CAD modeling.<br />

“Those of us who have worked abroad bring<br />

knowledge back to India that gives us an edge<br />

and helps us to stand out,” he says. “Going to<br />

<strong>Thunderbird</strong> gives us that exposure and confidence<br />

to talk to global customers. We feel we<br />

have the skills and the knowledge to contribute<br />

to the economy, and it’s almost a responsibility<br />

that we have to shoulder.”<br />

Right now, Chilukuri is taking advantage of India’s<br />

highly skilled technical workforce to build<br />

his business. He’s also coming out with his first<br />

book, “India’s Place in the World,” essentially an<br />

International Political Economy primer specific<br />

to India inspired by <strong>Thunderbird</strong> Professor Roy<br />

Nelson, Ph.D.<br />

Roanakh is on hold for the moment, but Chulukuri<br />

is optimistic.<br />

“Today in every sector<br />

there is space for<br />

all kinds of private<br />

ventures,” he says. “To<br />

me, I think that is the<br />

monumental shift<br />

that gives entrepreneurs<br />

the confidence<br />

to do things.”<br />

Krishna Chilukuri ’10 at the<br />

Taj Connemara in Triplicane, Chennai,<br />

Jan. 18, 20<strong>11</strong>.<br />

thunderbird magazine 35


azil’s<br />

BIOFUEL RE<br />

36 spring 20<strong>11</strong>


VOLUTION<br />

Decades before massive oil<br />

discovery, nation taps the<br />

power of sugarcane<br />

Story and photos by Daryl James<br />

An experimental<br />

sugarcane fi eld borders<br />

the Cane Technology<br />

Center in Piracicaba,<br />

about two hours north<br />

of São Paulo, Brazil.<br />

<strong>Thunderbird</strong> students<br />

visited the research center<br />

Jan. 13, 20<strong>11</strong>, to learn<br />

about efforts to develop<br />

new sugarcane varieties.<br />

Brazilians had a joke about their overreliance on foreign oil<br />

during the 1970s energy crisis. Venezuela and Argentina, their<br />

neighbors to the north and south, both had oil. Brazil just needed<br />

to find the elusive pipeline connecting the countries.<br />

“It was a joke for 30 years,” <strong>Thunderbird</strong> Professor John Zerio,<br />

Ph.D., tells his students in São Paulo on the opening day of a three-week<br />

Winterim course on sustainability. “But Brazil never found huge amounts<br />

of oil, and it was the best thing that ever happened.”<br />

Left with few options, the emerging market looked inward and found a<br />

sustainable energy source in the abundant sugarcane plantations that Portuguese<br />

settlers first commercialized in the 1500s.<br />

Decades before other countries started thinking about ethanol, Brazil<br />

launched a biofuel revolution using the power of sugarcane in ways the<br />

early colonists never imagined. The ethanol movement has taken hold since<br />

then like nowhere else on the planet.<br />

“Ethanol is embedded in the DNA of this country,” says Zerio, a Brazilian<br />

native from São Paulo. “People here are proud of their sugarcane and the<br />

sustainability it represents.”<br />

Nearly half of the Brazilian vehicles operating in 20<strong>11</strong> include flexible fuel<br />

engines optimized to run on 100 percent ethanol or any mix of gasoline.<br />

Every service station in the country sells domestic ethanol side-by-side with<br />

other fuels, and regular gasoline includes 25 percent ethanol.<br />

The programs have produced dramatic results. Brazil’s National Petroleum<br />

Agency estimates that the country’s ethanol consumption surpassed<br />

that of gasoline in the second half of 2008.<br />

Brazil also produces electricity and other products from sugarcane without<br />

jeopardizing the country’s status as the world’s No. 1 exporter of granulated<br />

sugar. The alternate energy source means Brazilians have options when<br />

oil prices surge — as they have in 20<strong>11</strong> — or when sugar prices fluctuate.<br />

Brazil carved out the energy niche without waiting for a pipeline discovery<br />

between Venezuela and Argentina. But the joke took a twist in 2007<br />

when Brazilian state oil company Petrobras announced a massive find off<br />

the coast of Rio de Janeiro that could turn the country into a major oil exporter<br />

within 10 years.<br />

thunderbird magazine 37


iofuel revolution<br />

“God<br />

let the<br />

Brazilians<br />

suffer a<br />

lot until<br />

they got<br />

their act<br />

together,<br />

and then<br />

he let them<br />

find oil.”<br />

Zerio smiles at the timing of the discovery. “Brazil<br />

created an industry that is not so much oil-dependent,”<br />

he says. “And now they found oil.”<br />

He says his countrymen sometimes joke that<br />

God is Brazilian, and maybe they are right. “God<br />

let the Brazilians suffer a lot until they got their<br />

act together, and then he let them find oil,” Zerio<br />

says. “Things couldn’t be better.”<br />

SWEET VERSATILITY<br />

One Brazilian real buys a frosty treat in the<br />

markets of Ribeirão Preto, an agribusiness center<br />

about four hours north of São Paulo. Street vendors<br />

near the city center feed sugarcane stalks into<br />

the top of a stainless steel press, the motor whirs,<br />

and milky yellow juice pours from a spout into a<br />

cup at the bottom.<br />

<strong>Thunderbird</strong> Winterim students watch the process<br />

for a few moments on Jan. 12, 20<strong>11</strong>, before<br />

reaching for their wallets to purchase their own<br />

samples.<br />

“Not bad,” says Joshua Niederman ’<strong>11</strong>, one of<br />

18 students touring the plantations and research<br />

centers around Ribeirão Preto with Zerio and a<br />

guide from São Paulo University.<br />

Much of the sugarcane that stretches for miles<br />

around the city ends up in the fuel tanks of Brazilian<br />

cars. The PricewaterhouseCoopers Agribusiness<br />

Research & Knowledge Center, one of the<br />

Winterim stops in Ribeirão Preto, estimates that<br />

95 percent of new vehicles sold in Brazil include<br />

flex fuel technology.<br />

Sugarcane also feeds Brazil’s bioelectricity industry,<br />

the country’s second-largest energy source<br />

after hydropower. Other Brazilian companies,<br />

such as Biocyle, are developing ways to produce<br />

biodegradable plastic from sugarcane. And, of<br />

course, much of the crop goes to sugar mills for<br />

traditional consumption.<br />

Some stalks even make it to the juicing machines<br />

in Ribeirão Preto.<br />

“Sugarcane is very versatile,” says Marco Conejero,<br />

Ph.D., manager of the PricewaterhouseCoopers<br />

center.<br />

Sugarcane is also efficient. Corn, the main<br />

source of U.S. ethanol, stores sugar only in its<br />

kernels. But sugarcane uses the entire stalk, allowing<br />

growers to produce high yields of sugar in a<br />

limited space.<br />

Conejero says Brazilian sugarcane can produce<br />

about 900 gallons of ethanol per acre, and the<br />

amount will double as agribusiness innovators<br />

refine the process. “We are moving in this way to<br />

take advantage of all sources of energy inside the<br />

plant,” he says.<br />

U.S. corn growers, meanwhile, produce less<br />

than 400 gallons of ethanol per acre.<br />

The sugarcane process also relies less on fossil fuels<br />

than U.S. methods of producing ethanol. Conejero<br />

says the United States uses one unit of fossil<br />

fuel to produce 1.4 units of ethanol, while Brazil<br />

uses one unit of fossil fuel to produce 9 units of<br />

ethanol — more than six times the U.S. amount.<br />

Although the United States remains the world’s<br />

No. 1 ethanol producer, sugarcane allows Brazil<br />

to do more with less. “In terms of sustainability,”<br />

Conejero says, “the energy balance is completely<br />

different.”<br />

Overall, PricewaterhouseCoopers estimates<br />

that Brazil produces 37 percent of the world’s<br />

sugarcane, 24 percent of its granulated sugar and<br />

44 percent of its ethanol using 427 mills concentrated<br />

in São Paulo state and coastal regions<br />

north of Rio de Janeiro.<br />

FRANKENSTEIN’S GRASS<br />

All the sugarcane fields surrounding the Cane<br />

Technology Center in Piracicaba look about the<br />

A rest stop outside São Paulo shows the fuel varieties<br />

available in Brazil. Regulators require every service<br />

station in Brazil to offer ethanol, and regular gasoline<br />

must include 25 percent ethanol.<br />

38 spring 20<strong>11</strong>


iofuel revolution<br />

same as <strong>Thunderbird</strong> students arrive with Zerio<br />

for a site visit on Jan. 13, 20<strong>11</strong>. But chemical engineer<br />

Jaime Finguerut sees important differences.<br />

His for-profit center about two hours north of<br />

São Paulo develops sugarcane varieties for domestic<br />

growers, and each experimental field represents<br />

different innovation.<br />

“The domestication process is not new,”<br />

Finguerut tells the students gathered in the center’s<br />

main auditorium. “After more than one<br />

thousand years of selection and crossing, we have<br />

a complex hybrid grass somewhat like Frankenstein’s<br />

creation.”<br />

Even before the Portuguese arrived in the<br />

1500s, people realized sugarcane was tasty and<br />

began crossing the sweetest varieties with other<br />

grasses suitable for different regions.<br />

Finguerut says the process continues today in<br />

a race to maximize production and reduce costs.<br />

“We have to produce more sugarcane in the same<br />

area,” he says. “The only way to produce more or to<br />

decrease the cost is to produce with new varieties.”<br />

He says different varieties thrive in different<br />

regions, and finding the right type for each location<br />

allows growers to save on fertilizer, water and<br />

other costs. Different varieties also mature at different<br />

times, which allows growers to extend the<br />

harvest season.<br />

“Sugarcane has to be processed fresh and very<br />

fast,” Finguerut says. “You cannot store sugarcane<br />

because it contains very edible sugar that<br />

everyone loves — including bacteria, fungus and<br />

insects.”<br />

He says Brazil provides an ideal climate for the<br />

crop, which requires months of heavy rain followed<br />

by a dry harvest season. But even within<br />

Brazil, conditions vary.<br />

“Even in a 20-kilometer radius around the processing<br />

site, we have different types of soil, different<br />

types of water availability and different types<br />

of pests,” he says. “Sugarcane has to be adapted<br />

to these stresses.”<br />

MAKING TRADEOFFS<br />

Not everyone in Brazil agrees with the urgency<br />

of the need to boost sugarcane production as rapidly<br />

as possible. Critics point to several tradeoffs<br />

and unintended consequences that come with<br />

the proliferation of ethanol mills.<br />

Problems include deforestation, environmental<br />

contamination from pesticides and fertilizers,<br />

the spread of airborne pollutants from crop burning,<br />

and pressure on small farms as industrial<br />

operations move in with backing from foreign<br />

investors.<br />

Developing countries such as Brazil also must<br />

Brazil Winterim students<br />

with <strong>Thunderbird</strong><br />

Professor John Zerio,<br />

Ph.D., right, visit a<br />

sugarcane plantation Jan.<br />

<strong>11</strong>, 20<strong>11</strong>, near Ribeirão<br />

Preto in São Paulo state.<br />

thunderbird magazine 39


iofuel revolution<br />

“Pull a<br />

quote.”<br />

Brazil Winterim students<br />

listen to an agribusiness<br />

presentation Jan.<br />

12, 20<strong>11</strong>, at the<br />

PricewaterhouseCoopers<br />

offi ce in Ribeirão Preto.<br />

consider the social and economic impacts that<br />

come with sustainability initiatives.<br />

“One of the biggest problems associated with<br />

sugarcane production is with the quality of life<br />

of the workers as they plant and harvest,” says<br />

Kemel Kalif, program manager at Friends of the<br />

Earth Brazil, a nongovernment organization<br />

based in São Paulo.<br />

Before heading north into Brazil’s sugarcane<br />

heartland, Zerio takes his Winterim students to<br />

the organization’s headquarters for a nonbusiness<br />

perspective of the biofuel industry.<br />

“Obviously there are problems associated with<br />

ethanol production,” says Kalif, an environmental<br />

advocate raised in Brazil’s Amazon region.<br />

“Without a doubt, the increase in production of<br />

ethanol using sugarcane augments many problems.”<br />

But Kalif also sees progress in Brazil.<br />

Deforestation is a concern, but he says most<br />

sugarcane production happens hundreds of<br />

miles from the Amazon region on land already<br />

cleared. One reason for the distance is that the<br />

rainforest does not provide an ideal dry season<br />

for harvesting. Kalif says newly deforested land<br />

also lacks the right soil conditions for sugarcane<br />

production.<br />

Crop burning is another concern. Mill operators<br />

use fire to clear undergrowth for manual cutters,<br />

and the practice fills the sky with dangerous<br />

particles each harvest season.<br />

Kalif sees progress in this area also. Most plantations<br />

in São Paulo state will phase out the burnings<br />

by 2014. Other regions will follow in the<br />

coming years, using large harvesting machines to<br />

mow fields instead of manual cutters.<br />

Health conditions will improve, but many lowskilled<br />

workers will lose their jobs.<br />

Other tradeoffs occur in Brazil’s campaign to<br />

end child labor. The International Labour Organization<br />

estimates that 70 percent of child laborers<br />

work in agriculture, often on family farms. Brazil<br />

has programs to protect family farms, which empowers<br />

local communities, but this sometimes<br />

means more children working in the fields.<br />

Kalif says sustainability and social initiatives<br />

often come with tradeoffs, but Brazil is moving in<br />

the right direction.<br />

“Brazil has the power to lead the world in energy<br />

production,” he says. “Ethanol has problems,<br />

but they are much smaller than the environmental<br />

problems associated with petroleum.”<br />

BETTING THE FARM<br />

One grower ahead of Brazil’s environmental<br />

and labor laws is Leotino Balbo Jr., a descendant<br />

40 spring 20<strong>11</strong>


iofuel revolution<br />

of Italian immigrants who manages São Francisco<br />

Mill near Ribeirão Preto.<br />

Balbo took control of the family sugar plantation<br />

in the early 1990s and quickly shook things<br />

up. Instead of growing with pesticides and fertilizers,<br />

he adopted organic farming methods.<br />

Instead of crop burning, he invested in expensive<br />

machinery that could handle the thick undergrowth.<br />

And instead of laying off workers, he<br />

retrained them for new jobs.<br />

Family stakeholders and industry observers<br />

thought Balbo was crazy, but he persevered.<br />

“I was a kid who used to chase birds and go<br />

fishing in the rivers,” Balbo says. “That love of<br />

nature has stuck with me since the beginning.”<br />

When he started working on the family plantation,<br />

he saw the environmental damage from<br />

the chemicals and the burning. He searched for<br />

more sustainable solutions and then quietly began<br />

winning converts to his ideas.<br />

“I started changing small things and then bigger<br />

things,” Balbo says. “Whoever wants to conquer<br />

the world should start with a tennis ball.”<br />

Balbo acknowledges he did not know what<br />

would happen when he switched to organic<br />

farming. He literally bet the family business on<br />

one idea: “Whatever you give to the Earth, she<br />

will repay you.”<br />

Production dropped 10 percent in the 1990s,<br />

and Balbo spent many restless nights worrying<br />

about the consequences. Then things began to<br />

change. The soil healed, wildlife returned, and<br />

sugarcane yields started climbing to new highs.<br />

“Suddenly the system we implemented started<br />

bringing back results,” Balbo says. “Now we<br />

have lots of studies proving that in all respects<br />

— environmental and economic — this kind of<br />

production is much better than conventional.”<br />

The same people who called Balbo crazy now<br />

call him visionary.<br />

“I am most proud that my uncles and father<br />

were humble enough to allow the second generation<br />

of the company to promote this change,”<br />

Balbo says.<br />

His eyes light up as he shares the story with<br />

his <strong>Thunderbird</strong> guests, as they visit his plantation<br />

Jan. <strong>11</strong>, 20<strong>11</strong>. His PowerPoint presentation<br />

includes dozens of his own photographs, and<br />

Balbo describes each one with the fervor of a<br />

preacher delivering a sermon.<br />

“I have more slides if you want to stay longer,”<br />

he tells the students after nearly two hours.<br />

Several days later, when Zerio gathers his students<br />

together one final time in their hotel lobby<br />

in Rio de Janeiro, the group describes the São<br />

Francisco Mill visit as a course highlight. Zerio<br />

agrees. “That was outstanding,” he says. “You<br />

saw the future of the industry.”<br />

Many questions remain as Brazil’s biofuel experiment<br />

reaches maturity. Barriers to international<br />

trade largely keep Brazilian ethanol out<br />

of the United States and other markets, but the<br />

potential for growth is immense. Competition<br />

from Petrobras and other oil companies will<br />

add pressure as Brazil taps into newfound oil reserves.<br />

And growth in developing countries will<br />

create uncertainty in global commodity markets.<br />

“Brazil’s ethanol program has had major ups<br />

and downs,” Zerio says. “But over time the program<br />

has been consolidated. Today it practically<br />

has transformed the country, and the future<br />

looks good.”<br />

“Whatever<br />

you give<br />

to the<br />

Earth, she<br />

will repay<br />

you.”<br />

A worker leaves the São Francisco Mill on<br />

Jan. <strong>11</strong>, 20<strong>11</strong>, near Ribeirão Preto. The plantation,<br />

operated by Grupo Balbo, grows sugarcane without<br />

pesticides and other chemicals.<br />

thunderbird magazine 41


42 spring 20<strong>11</strong>


WINTERIM<br />

wonderlands<br />

Students explore<br />

innovation from<br />

Brazil to South Africa<br />

By Daryl James<br />

<strong>Thunderbird</strong> student Brian<br />

Brock ’<strong>11</strong>, left, chats with<br />

Bate-Lata performers<br />

Jan. 13, 20<strong>11</strong>, at the<br />

Fibria community center in<br />

Santa Branca during the<br />

Brazil Winterim.<br />

(Photo by<br />

Marcela Cubas ’<strong>11</strong>)<br />

Children chatter with excitement as a chartered bus full of foreigners<br />

arrives Jan. 13, 20<strong>11</strong>, at the rural community center<br />

in Santa Branca, Brazil, where families of local forestry workers<br />

play soccer, attend after-school classes and practice their<br />

drums.<br />

Upside-down cans and buckets painted bright colors serve as percussion<br />

instruments for the children, who wear matching green and purple shirts<br />

emblazoned with the name of their group, Bate-Lata. The young musicians<br />

take their places for a concert in the open-air pavilion while their<br />

guests from <strong>Thunderbird</strong> School of Global Management gather to listen.<br />

The 18 graduate students from India, Japan, Peru, South Korea, Thailand<br />

and the United States have come to Brazil for a three-week course on<br />

sustainable business in the emerging market. They are led by <strong>Thunderbird</strong><br />

Professor John Zerio, Ph.D., a Brazilian native from São Paulo who has<br />

arranged a full day of activities with pulp and paper manufacturer Fibria.<br />

After site visits to nearby plantations, nurseries, factories and laboratories,<br />

Zerio’s class makes one final stop at the Fibria community center to<br />

see the softer side of forestry. Fibria provides the classrooms, playground<br />

and other facilities at the center as part of its corporate social responsibility<br />

strategy.<br />

Managers from the company have planned an evening barbecue for the<br />

<strong>Thunderbird</strong> students. But the Bate-Lata concert is a surprise organized by<br />

the drummers and their adult leader, who calls the young musicians his<br />

children.<br />

Steady summer rain falls on an adjacent soccer field, and the aroma of<br />

roasting meat wafts through the damp air. Despite the distractions, the two<br />

dozen children stand at attention and wait for a signal from their leader.<br />

He taps his drum with one hand raised, and the children answer with<br />

an eruption of rhythm that reverberates through the pavilion. After the<br />

concert ends, the performers crowd around their <strong>Thunderbird</strong> guests<br />

— climbing onto laps, posing for photographs and exchanging contact<br />

information.<br />

thunderbird magazine 43


winterim wonderlands<br />

“Many of these children come from broken<br />

homes,” the leader explains in Portuguese.<br />

“Some of their parents are in jail. Meeting these<br />

students from the United States and playing for<br />

them is a thrill.”<br />

Nature provides an extra thrill as the children<br />

say goodbye to their <strong>Thunderbird</strong> friends. The<br />

rain breaks, and a massive rainbow arcs over the<br />

setting sun in the orange and blue sky.<br />

LEARNING COMMUNITY<br />

The three-credit-hour Brazil course, sandwiched<br />

between fall and spring trimesters, is<br />

part of a <strong>Thunderbird</strong> tradition called Winterim.<br />

While students study with Zerio in Brazil, similar<br />

courses unfold with other <strong>Thunderbird</strong> professors<br />

in China, Costa Rica, Germany, India,<br />

Jordan, Peru, South Africa and the United States.<br />

Topics range from finance to entrepreneurship,<br />

and every course offers multiple opportunities<br />

for students to step out of the classroom<br />

and witness business innovation in action.<br />

“We are a learning community,” Zerio tells<br />

his students Jan. 6, 20<strong>11</strong>, on the first day of the<br />

Brazil Winterim. “We want to create an environment<br />

where we are all involved in the learning<br />

process.”<br />

Traditional full-time MBA student Brody<br />

Hatch ’<strong>11</strong>, one of two Portuguese-speaking ambassadors<br />

in the group, takes the first turn as<br />

student-teacher. In an upstairs conference room<br />

at the group’s São Paulo hotel, Hatch covers the<br />

basics of Portuguese pronunciation and models<br />

key phrases.<br />

“Bom dia,” he says, emphasizing Brazil’s<br />

open-mouthed “m” that sounds closer to the<br />

English “ng.” The group does its best to mimic<br />

the phrase in unison.<br />

Throughout the course, every student takes a<br />

turn as discussion leader following site visits and<br />

other activities. The group’s chartered bus functions<br />

as a roving classroom, and many discussions<br />

take place on the road while Brazil’s lush<br />

green scenery whips past the windows.<br />

Site visits in five cities take the students to<br />

Deutsche Bank, Eqao, Brookfield Asset Management,<br />

Wal-Mart, Bunge, Grupo Balbo, Biocycle,<br />

Fibria and Haztec. Students also visit two non-<br />

Above: <strong>Thunderbird</strong> student Jaedong “Jay” Park ’<strong>11</strong><br />

holds a eucalyptus sapling Jan. 13, 20<strong>11</strong>, at a Fibria<br />

nursery near Jacarei during the Brazil Winterim.<br />

Below: Thundebird Professor John Zerio, Ph.D., leads a<br />

walking tour through a São Paulo business district Jan.<br />

6, 20<strong>11</strong>, during the Brazil Winterim.<br />

(Photos by Joshua Niederman ’<strong>11</strong>)<br />

44 spring 20<strong>11</strong>


uilding jordan<br />

government organizations: Friends of the Earth<br />

and Amazon Foundation. And they meet agriculture<br />

researchers at PricewaterhouseCoopers<br />

and the Cane Technology Center.<br />

When possible, Zerio incorporates <strong>Thunderbird</strong><br />

alumni into the curriculum. Guest speakers<br />

during the 20<strong>11</strong> trip include Luiz Maia ’81 from<br />

Brookfield Asset Management and Luiz Villares<br />

’92 from Amazon Foundation.<br />

Zerio sets up the course and delivers the opening<br />

lectures in São Paulo. Then he watches from<br />

the sidelines, putting each site visit into perspective<br />

as opportunities arise. By the time the bus<br />

reaches its final destination in Rio de Janeiro,<br />

the professor spends more instruction time with<br />

his students than the norm they experience during<br />

traditional courses on campus.<br />

“We possibly do much more in this program,<br />

in terms of contact hours, than what should<br />

be required,” Zerio tells the group. “But that<br />

is good. We made the effort to come to Brazil,<br />

and we are going to use all the time possible to<br />

learn.”<br />

SOCCER, SAMBA, FEIJOADA<br />

The students also take time to immerse<br />

themselves in Brazilian culture, which revolves<br />

around soccer, samba and tasty feijoada. “You are<br />

going to experience events where we have lots of<br />

fun,” Zerio tells the students. “That is the culture<br />

here.”<br />

São Paulo alumni chapter leader Pedro<br />

Carvalho ’94 joins the group for its first cultural<br />

adventure on Jan. 7, 20<strong>11</strong>, at Rosas de Ouro<br />

samba club. Sewing machines whir in a back<br />

room of the warehouse, where workers stockpile<br />

costumes for the upcoming Carnival in Rio de<br />

Janeiro.<br />

Out on the main dance floor, hundreds of<br />

men, women and children move in rhythm to<br />

live music from drums and horns crowded onto<br />

a large stage. Traditional full-time MBA student<br />

Joshua Niederman ’<strong>11</strong> ventures onto the dance<br />

floor, while other <strong>Thunderbird</strong> students watch<br />

safely from the sidelines.<br />

The next evening, Carvalho and other São<br />

Paulo alumni introduce the students to Brazilian<br />

food and drink. Glasses clink as students<br />

make toasts with their first caipirinhas, the national<br />

cocktail made with sugar and lime. Then<br />

come large bowls of feijoada, the national dish<br />

made with beans, beef and pork.<br />

Rio de Janeiro Alumni Chapter leader Luciana<br />

Araujo ’09 and other alumni help cap the<br />

course with a similar feast on Jan. 18, 20<strong>11</strong>. In<br />

between, the students round out their Brazil experience<br />

with visits to shops, restaurants, tourist<br />

sites, beaches and other venues.<br />

The key to understanding Brazilian culture,<br />

Zerio explains, is to let go of rigid schedules and<br />

expectations. “Go with the flow,” he tells the students.<br />

“Forget about time.”<br />

Brazil Winterim students<br />

gather around guest<br />

speaker Luiz Villares ’92<br />

from Amazon Foundation<br />

and <strong>Thunderbird</strong> Professor<br />

John Zerio, Ph.D., on the<br />

hotel rooftop in Rio de<br />

Janeiro.<br />

(Photo by Daryl James)<br />

thunderbird magazine 45


winterim wonderlands<br />

Brazil Winterim students<br />

make toasts with<br />

caipirinhas, the Brazilian<br />

national cocktail, during<br />

an alumni dinner Jan. 8,<br />

20<strong>11</strong>, in São Paulo.<br />

(Photo by Daryl James)<br />

THANK THE GI BILL<br />

<strong>Thunderbird</strong>’s Winterim tradition started in<br />

1973 with on-campus seminars that evolved<br />

into the current format. A 1983 article in <strong>Thunderbird</strong><br />

<strong>Magazine</strong> credits the GI Bill of Rights in<br />

the United States as the impetus.<br />

“Winterim was originally designed as a<br />

pragmatic solution to a very timely economic<br />

problem,” the article states. “The program was<br />

introduced in 1973 in answer to Regulation<br />

14138F of the GI Bill of Rights, which stated<br />

that ‘payment of educational benefits will not<br />

be authorized for … intervals between terms<br />

at the same school which span a full calendar<br />

month or more.’”<br />

At a time when one-third of <strong>Thunderbird</strong> students<br />

were U.S. military veterans, the January<br />

break between fall and spring trimesters created<br />

problems. To fill the time gap and allow veterans<br />

to collect educational benefits, the school<br />

created a short program of study.<br />

Initial Winterim sessions brought dozens<br />

of guest lecturers to Glendale, Arizona, from<br />

major multinational corporations. The first<br />

overseas Winterim was a three-week language<br />

course in Paris, France.<br />

Now most Winterims occur off campus, although<br />

two courses provide on-campus options.<br />

A twin Summerim program also has<br />

emerged, offering nine short courses that take<br />

students to Belgium, China, Hungary, Kenya,<br />

Panama, Paraguay, Singapore, Slovenia, South<br />

Korea, Sweden, Tanzania, the United Kingdom,<br />

the United States and Vietnam.<br />

“The Winterims and sister Summerims are a<br />

great way for <strong>Thunderbird</strong>s to get out and see<br />

firsthand how business runs around the globe,”<br />

Brazil Winterim participant Ryan Conway ’<strong>11</strong><br />

says, “from visiting the financial players or discussing<br />

the latest branding techniques in New<br />

York, to learning more about international development<br />

in Jordan, to immersing themselves<br />

in the business climates of China, South Africa<br />

or India.”<br />

Meet your<br />

guides<br />

In addition to the Brazil Winterim with <strong>Thunderbird</strong> Professor John<br />

Zerio, Ph.D., the school offered 13 winter courses in 20<strong>11</strong> with<br />

<strong>Thunderbird</strong> thought leaders in eight countries.<br />

The Dynamic China Business Environment<br />

with Professors Mary Teagarden, Ph.D., and<br />

Nathan Washburn, Ph.D., and <strong>Thunderbird</strong><br />

Vice President of Communications and Outreach<br />

Frank Neville.<br />

Global Brand<br />

Management<br />

with Professor<br />

Richard<br />

Ettenson,<br />

Ph.D., in New<br />

York.<br />

Managing<br />

Global Financial<br />

Markets<br />

with Professor<br />

F. John<br />

Mathis, Ph.D.,<br />

on New York’s<br />

Wall Street.<br />

Sustainable<br />

Business<br />

Development<br />

with Professor<br />

Gregory<br />

Unruh, Ph.D.,<br />

in Costa Rica.<br />

The Big<br />

Emerging<br />

Market of<br />

South Africa<br />

with Professor<br />

Olufemi<br />

Babarinde,<br />

Ph.D.<br />

46 spring 20<strong>11</strong>


winterim wonderlands<br />

Winterim diary<br />

Dignity, community and beauty in rural India<br />

BY RENÉE TELKAMP ’<strong>11</strong><br />

Ihave a good academic understanding of microfinance.<br />

So after a long plane ride and browsing<br />

through my travel guide, I felt more or less<br />

ready for the real deal in India.<br />

The first three days of this Winterim were spent<br />

in meeting rooms in Delhi. If this sounds boring<br />

to you, you obviously weren’t with us.<br />

Cellphone banking, solar lights, unions, government<br />

regulations, nongovernment organizations,<br />

nonbanking institutions, multiple lending and all<br />

the other concepts were discussed and put into<br />

place. By the end, we were as ready as foreigners in<br />

India could be for “the field.”<br />

Jodhpur is a town in Rajasthan, a state in the<br />

northwest part of India. While the microfinance<br />

industry is present here, it is not widespread.<br />

We had the honor to shadow a local microfinance<br />

institution called Bazaari. In one day,<br />

the group showed us all the different steps of the<br />

lending process — from house visits to confirm<br />

employment, marriage and financial situation,<br />

to disbursement, to financial literacy training, to<br />

the weekly center meetings when payments are<br />

collected.<br />

We started at 9 a.m. sharp on a beautiful sunny<br />

day in January 20<strong>11</strong> on a rooftop in Jodhpur. Five<br />

rows of five women, all dressed in colorful saris,<br />

sat on the floor. The center meeting of Baazari<br />

Global Finance opened with a checking of names.<br />

Afterward, one of the women read a pledge in<br />

Hindi, and all the women repeated after her. Then<br />

each woman took out the money she owed, along<br />

with a card that showed her progress on a 40-week<br />

loan cycle.<br />

Our next activity involved doorstep service, a<br />

straightforward process that builds joint relationships<br />

of trust and pride. It sounds almost too good<br />

to be true, but that is what Bazaari delivers to its<br />

loan recipients.<br />

Our first day in the field overwhelmed my<br />

senses. The colors, the pride, the buzz of excitement<br />

that filled the air wherever our group went,<br />

the many activities that were going on at the same<br />

time … it was incredible.<br />

People often equate poverty to gloom and<br />

depression. But that is not what I saw. Being poor<br />

means life is hard. But there is dignity, community<br />

and beauty.<br />

Renée Telkamp ’<strong>11</strong><br />

from the Netherlands<br />

shares her perspective<br />

during the 20<strong>11</strong><br />

Microfi nance and<br />

Microenterprise Winterim<br />

in India with <strong>Thunderbird</strong><br />

Professor Melissa Beran<br />

Samuelson.<br />

Not pictured below is Adjunct Professor Ivor Roberts, who leads a Global Institutions Winterim in<br />

Switzerland. <strong>Thunderbird</strong> Emeritus Professor Robert Gottlieb also leads an Export/Import Management<br />

Winterim in Arizona, but the course did not run in 20<strong>11</strong>.<br />

Microfinance<br />

and Microenterprise<br />

with Professor<br />

Melissa<br />

Beran<br />

Samuelson<br />

in India.<br />

Green Energy<br />

Innovation and<br />

Application<br />

with Professor<br />

Andreas<br />

Schotter,<br />

Ph.D., in<br />

Germany.<br />

Fundamentals<br />

of Spanish<br />

I and II with<br />

Adjunct<br />

Professor<br />

Monica<br />

Muñoz in<br />

Peru.<br />

The Entrepreneur/CEO<br />

Founders Seminar<br />

with Professor<br />

Steven<br />

Stralser, Ph.D.,<br />

in Glendale,<br />

Arizona.<br />

The Big<br />

Emerging<br />

Market of<br />

India with<br />

Professor<br />

Kishore<br />

Dash, Ph.D.<br />

Global Business Development<br />

with Professor Lauranne<br />

Buchanan, Ph.D., and Adjunct<br />

Instructor Linda Wetzel in<br />

Jordan.<br />

thunderbird magazine 47


faculty focus<br />

ExxonMobil leaders thank<br />

T-bird legend Ed Barrett<br />

ExxonMobil<br />

honored an old<br />

friend Nov. 16,<br />

2010, in a simple<br />

ceremony full of significance<br />

for people familiar with<br />

the rise of <strong>Thunderbird</strong><br />

Corporate Learning and the<br />

school’s close ties to global<br />

oil and gas.<br />

<strong>Thunderbird</strong> Professor<br />

Ed Barrett, Ph.D., came<br />

to campus in 1990 with a<br />

passion for oil and gas that he<br />

used to jump-start business<br />

when he took over the<br />

school’s fledgling executive<br />

education unit. One of his<br />

first clients was Exxon, which<br />

later became ExxonMobil.<br />

Barrett has taught hundreds<br />

of high-potential managers<br />

in various ExxonMobil<br />

programs since then, but he<br />

is now easing into retirement<br />

as an emeritus professor.<br />

On Nov. 18, 2010, he taught<br />

his last course as academic<br />

director of the Gas Business<br />

Fundamentals program with<br />

ExxonMobil Gas & Power<br />

Marketing.<br />

Tom Walters, president of<br />

ExxonMobil Gas & Power<br />

Marketing, flew to Arizona<br />

to participate in the program<br />

and to thank Barrett for his<br />

years of service.<br />

“He has been the mainstay<br />

of this program,” said Walters,<br />

who presented Barrett with<br />

a plaque thanking him for<br />

“Enthusiastic Teaching,<br />

Insightful Questions,<br />

Unwavering Dedication and<br />

Steady Direction” since the<br />

program started in 1996.<br />

“It has been a good<br />

run,” said Barrett, who<br />

will continue working<br />

with ExxonMobil in<br />

other executive education<br />

programs.<br />

<strong>Thunderbird</strong> President<br />

Ángel Cabrera, Ph.D.,<br />

attended the ceremony<br />

with Senior Vice President<br />

of Corporate Learning Beth<br />

Ed Barrett speaks during a surprise celebration in his honor Nov. 16,<br />

2010, in the Gas Business Fundamentals program with ExxonMobil<br />

Gas & Power Marketing in Glendale, Arizona.<br />

Stoops.<br />

<strong>Thunderbird</strong> Vice<br />

President of Global Business<br />

Development Jan Mueller,<br />

who has worked closely with<br />

Barrett on the ExxonMobil<br />

account since 1997, also<br />

attended the event, along<br />

with <strong>Thunderbird</strong> Professor<br />

Andrew Inkpen, Ph.D.,<br />

who will replace Barrett<br />

as academic director<br />

of the Gas Business<br />

Fundamentals program.<br />

DARYL JAMES<br />

Language center director publishes three books in 2010<br />

Carmen Carney, Ph.D.<br />

McGraw-Hill published<br />

three books in 2010 cowritten<br />

by <strong>Thunderbird</strong><br />

Professor Carmen Carney,<br />

Ph.D.<br />

“Nuestro Idioma, Nuestra<br />

Herencia” addresses<br />

the professional language<br />

needs of the Spanish heritage<br />

student. A grammar<br />

review book, “Manual de<br />

Actividades,” accompanies<br />

the textbook. The third title,<br />

“Entre Socios: Español para<br />

el Mundo Profesional,” is a<br />

business Spanish textbook<br />

for the intermediate high<br />

and advanced Spanish<br />

speaker.<br />

Carney, director of The<br />

Garvin Center for Cultures<br />

& Languages of International<br />

Management, is a<br />

native of Puerto Rico and<br />

speaks English, Spanish<br />

and Portuguese. Before<br />

joining the <strong>Thunderbird</strong><br />

faculty in 1991, she provided<br />

executive education to<br />

business leaders involved<br />

in the Honduran banking<br />

industry and worked<br />

with companies in other<br />

industries in Mexico and<br />

Costa Rica.<br />

48 spring 20<strong>11</strong>


faculty focus<br />

Power breakfasts<br />

T-bird professors anchor CFO Alliance forums<br />

Arizona finance<br />

professionals<br />

share breakfast<br />

with <strong>Thunderbird</strong><br />

professors at bimonthly CFO<br />

Alliance forums that started<br />

in 2009 as a way to connect<br />

local industry leaders.<br />

The CFO Alliance Breakfast<br />

Roundtable Series allows<br />

members in about 10 U.S.<br />

markets to network, identify<br />

issues, analyze problems and<br />

explore solutions. <strong>Thunderbird</strong><br />

School of Global<br />

Management serves as the<br />

academic partner for the<br />

Phoenix group.<br />

<strong>Thunderbird</strong> Professor<br />

Richard Ettenson, Ph.D., facilitated<br />

a discussion Feb. 3,<br />

20<strong>11</strong>, on the need for marketing<br />

professionals to make the<br />

business case for marketing<br />

Richard Ettenson, Ph.D.<br />

and branding within their<br />

organizations.<br />

“Marketing professionals<br />

are the ones who must step<br />

up and demonstrate they<br />

create business value,” said<br />

Ettenson, the Thelma H.<br />

Kieckhefer research fellow<br />

in global brand marketing<br />

at <strong>Thunderbird</strong>. “All too<br />

often, we have not helped<br />

Gregory Unruh, Ph.D.<br />

our own cause.”<br />

Ettenson said marketing<br />

professionals must back<br />

their creative ideas with solid<br />

research, and they must learn<br />

to articulate the scientific<br />

foundation for their ideas in<br />

language that resonates with<br />

the financial officers watching<br />

the bottom line.<br />

<strong>Thunderbird</strong> Professor<br />

Paul Kinsinger<br />

Gregory Unruh, Ph.D., led a<br />

discussion Dec. 3, 2010, on<br />

corporate social responsibility<br />

and sustainability. And<br />

<strong>Thunderbird</strong> Professor Paul<br />

Kinsinger led a discussion<br />

Oct. 7, 2010, on market intelligence<br />

gathering.<br />

For information on joining the<br />

group, visit achievenext.com/<br />

cfoa.<br />

Inkpen wins international Case Award<br />

<strong>Thunderbird</strong> Professor<br />

Andrew C. Inkpen, Ph.D.,<br />

has won an international<br />

ecch Case Award for his<br />

study of Southwest Airlines’<br />

navigation of the 2008<br />

energy crisis and the global<br />

economic downturn that<br />

followed.<br />

Judges from ecch, a<br />

nonprofit organization<br />

dedicated to promoting the<br />

case method of learning,<br />

announced winners Feb.<br />

21, 20<strong>11</strong>, from 10 academic<br />

categories.<br />

Winning cases are selected<br />

anonymously based<br />

Andrew C. Inkpen, Ph.D.<br />

on the number of institutions<br />

around the world that<br />

order and teach a case during<br />

each calendar year. This<br />

means Inkpen’s case was<br />

the most widely taught<br />

in the world in finance,<br />

accounting and control<br />

courses during 2010.<br />

“Vision 2020 defines<br />

‘global impact’ as our overarching<br />

goal,” <strong>Thunderbird</strong><br />

President Ángel Cabrera<br />

said. “Andrew’s case study<br />

is a perfect example of what<br />

global impact can mean in<br />

practice in terms of thought<br />

leadership.”<br />

Inkpen is the J. Kenneth<br />

and Jeannette Seward<br />

chair in global strategy &<br />

professor of management at<br />

<strong>Thunderbird</strong>.<br />

Stralser leads<br />

TiE AZ board<br />

Steven Stralser, Ph.D., a<br />

professor in <strong>Thunderbird</strong>’s<br />

Walker Center for Global<br />

Entrepreneurship, has been<br />

named president of the TiE<br />

Arizona Board of Directors.<br />

The organization, part of<br />

The Indus Entrepreneurs<br />

network, supports entrepreneurship<br />

in Arizona.<br />

Stralser also serves on the<br />

boards for Salt River Devco,<br />

the commercial real estate<br />

development arm of the Salt<br />

River Pima Maricopa Indian<br />

Community; and Flexx-<br />

Coach, an e-learning venture.<br />

thunderbird magazine 49


faculty focus<br />

Einstein’s world<br />

An internationalist, and still loyal to one’s tribe?<br />

BY ROBERT T. MORAN<br />

Acclaimed physicist<br />

Albert Einstein<br />

showed a<br />

knack for global<br />

affairs in a 1919 letter to<br />

a friend. “One can be an<br />

internationalist without being<br />

indifferent to members<br />

of one’s tribe,” he wrote.<br />

Einstein was right, of<br />

course. But balancing<br />

national pride with global<br />

perspective can be tricky<br />

for business leaders in<br />

a world that has grown<br />

increasingly interconnected<br />

since Einstein’s letter more<br />

than 90 years ago.<br />

I came to <strong>Thunderbird</strong><br />

from the University of<br />

Minnesota in 1976. The International<br />

Studies Department<br />

had received a U.S.<br />

Department of Education<br />

grant to develop a program<br />

in “cross-cultural communication,”<br />

and I was asked<br />

to design courses focusing<br />

on the people, or the “soft”<br />

side of doing business.<br />

Since fall 1976, when<br />

I started teaching Cross-<br />

Cultural Communication<br />

for International Managers,<br />

more than 7,000 T-bird<br />

grads have taken this class.<br />

The theme of the course<br />

was “culture counts” or<br />

“culture matters.” I am<br />

trained as a behavioral<br />

psychologist, so I used<br />

concepts from psychology,<br />

social psychology, anthropology<br />

and sociology, as<br />

well as examples from my<br />

five years of experience living<br />

and working in Japan<br />

in the 1960s.<br />

Most students who took<br />

this class also read my<br />

book, “Managing Cultural<br />

Differences,” first published<br />

in 1979. The book<br />

had 418 pages, and the first<br />

edition had three printings.<br />

The eighth edition,<br />

published in November<br />

2010, has 570 pages with<br />

more than 200 additional<br />

pages on a website and an<br />

instructor’s guide of more<br />

than 300 pages. What<br />

follows are excerpts from<br />

Chapter 1 of the eighth<br />

edition related to Einstein’s<br />

1919 quote, and reprinted<br />

with the publisher’s permission.<br />

A FRIENDLY<br />

ENCOUNTER<br />

In our neighborhood,<br />

trash is picked up every<br />

Monday and Thursday. I<br />

was born and spent my<br />

early years in Canada,<br />

where everyone called the<br />

trash “garbage.” One of my<br />

early chores as a young boy<br />

was to take out the garbage.<br />

I still take out the<br />

garbage, usually on a<br />

Sunday night for an early<br />

Monday morning pickup.<br />

One Sunday, as I left a<br />

CONTINUED ON NEXT PAGE<br />

“Managing Cultural<br />

Differences:<br />

Leadership Skills<br />

and Strategies<br />

for Working in a<br />

Global World”<br />

Authors: Robert T. Moran,<br />

Philip R. Harris and Sarah<br />

V. Moran<br />

Publisher: Butterworth-<br />

Heinemann; 8th edition<br />

(Nov. 25, 2010)<br />

ISBN: 978-1856179232<br />

Description: Paperback,<br />

570 pages<br />

DARYL JAMES<br />

50 spring 20<strong>11</strong>


faculty focus<br />

full bucket on our street, I<br />

met a neighbor who was<br />

taking her dog for a walk.<br />

We exchanged pleasantries,<br />

and she asked about our<br />

adult children. She was<br />

genuinely interested.<br />

“Elizabeth is still living<br />

and working in France,” I<br />

said, “and we are about to<br />

have a second American/<br />

French grandchild.” I told<br />

her that Sarah was working<br />

in Taiwan, Molly was<br />

in San Francisco working<br />

for the Gap, Rebecca was<br />

a volunteer bush pilot in<br />

Tanzania flying medical<br />

personnel to the Masai,<br />

and Ben, our youngest, was<br />

in West Africa finishing his<br />

first year as a Peace Corps<br />

volunteer.<br />

Our neighbor looked at<br />

me, and in a matter-of-fact<br />

way responded, “Well, at<br />

least you have one ‘normal’<br />

one.”<br />

We believe our five adult<br />

children are all “normal,”<br />

at least most of the time.<br />

Working and living in San<br />

Francisco — and working<br />

in Taiwan — are equally<br />

“normal” in today’s world.<br />

YOU CAN’T TRUST<br />

THE FRENCH<br />

Many years before the<br />

above encounter, about 20<br />

years ago, I took a sabbatical<br />

from <strong>Thunderbird</strong>. With<br />

two stuffed duffel bags each,<br />

my spouse and I left for<br />

France with our five young<br />

children. I was going to<br />

teach at a grande école — a<br />

French Ivy League university<br />

— in the suburbs of Paris.<br />

We wanted our children to<br />

learn another language and<br />

have a genuine experience<br />

of another culture.<br />

For several weeks, we had<br />

not yet met any other foreigners<br />

as we tried to find an<br />

affordable used car, a house<br />

to rent, and schools for our<br />

children. We had only met<br />

French people who, without<br />

exception, helped us figure<br />

out how things worked in<br />

their sometimes bureaucratic<br />

country.<br />

Our youngest child, Ben,<br />

however, who was 7 at the<br />

time, had met an American<br />

whose name was Jack, and<br />

he asked if Jack could come<br />

over and have dinner with<br />

us. We immediately agreed.<br />

As it was my turn to cook,<br />

with the help of my eldest<br />

daughter, we decided that<br />

fish — four trout from the<br />

local marché — would be<br />

the entree.<br />

As Jack was our guest,<br />

I presented the fish on a<br />

platter to him first. As I<br />

did this, my daughter said,<br />

from across the table, “Be<br />

careful, everyone, there may<br />

be some small bones in<br />

the fish.” Jack, also seven<br />

years old, looked at me and<br />

responded, “Okay ... (sigh)<br />

... You know, you just can’t<br />

trust the French.”<br />

Surprised at his comment,<br />

I asked him where he had<br />

first heard it. “My mother<br />

says that all the time,” he<br />

responded.<br />

Later that night, when I<br />

was dropping him off at his<br />

home, I met Jack’s mother.<br />

She told me that she wanted<br />

to go home to the United<br />

States. She was lonesome,<br />

missed her friends, and<br />

did not really like living in<br />

France.<br />

Of course, there is nothing<br />

abnormal about being<br />

lonely and finding a new<br />

environment difficult to<br />

adapt to. But her feelings<br />

and attitudes clearly<br />

influenced Jack, who might<br />

have been less disparaging<br />

and closed to his new<br />

environment had she felt<br />

differently.<br />

THE ALL-AMERICAN<br />

GIRL<br />

Last spring, as my work at<br />

<strong>Thunderbird</strong> slowed down,<br />

my spouse and I were able<br />

to spend a little more time<br />

together, and we were ready<br />

for a new adventure. So we<br />

rented a small house in the<br />

French countryside, thinking<br />

we would spend our<br />

time studying French, the<br />

first language of two of our<br />

grandchildren.<br />

When my spouse told<br />

one of her friends that we<br />

were leaving for several<br />

weeks, her friend responded,<br />

“That’s not for me —<br />

I’m an all-American girl!”<br />

But what is a global<br />

person? People with global<br />

perspective do not believe<br />

their nation is the best<br />

at everything and that<br />

everyone else wants to be<br />

just like them. Rather, they<br />

understand that people<br />

from other cultures have<br />

lives and viewpoints different<br />

from their own.<br />

People with a global<br />

perspective might not speak<br />

more than one language<br />

or have experience in other<br />

countries. They might not<br />

even own a passport. However,<br />

they are aware of and<br />

interested in the issues of<br />

people around the world.<br />

They are empathetic and<br />

sensitive, and have skills<br />

in interacting with people<br />

who might not look like,<br />

talk like, smell like or act<br />

like themselves.<br />

About 500 years ago,<br />

after it was discovered the<br />

Earth rotates around the<br />

sun, humanity had to give<br />

up the then-held belief that<br />

the Earth was at the center<br />

of the universe. It simply<br />

wasn’t. Giving up old ideas<br />

or ideas that don’t work, or<br />

ideas that are inaccurate, is<br />

difficult.<br />

When students or working<br />

professionals come<br />

to <strong>Thunderbird</strong>, we try as<br />

faculty to influence them.<br />

We certainly want them to<br />

become sophisticated in<br />

understanding key aspects<br />

of global business today.<br />

But we also hope to<br />

convince them it is OK to<br />

be American, Canadian,<br />

Brazilian, German or Saudi.<br />

Like Einstein said, they can<br />

be internationalists and<br />

still be loyal to their own<br />

tribe. A manager from the<br />

United States can be an<br />

“all-American girl” with<br />

passion for diversity, quest<br />

for adventure and selfassurance<br />

in cross-cultural<br />

encounters.<br />

Helping global managers<br />

find this balance has been<br />

part of our mission for<br />

many years, and the success<br />

of our graduates in complex<br />

global environments<br />

is a good indicator we are<br />

succeeding.<br />

Robert T. Moran, Ph.D.,<br />

is an organizational and<br />

management consultant with<br />

specialties in cross-cultural<br />

training, organizational development<br />

and international<br />

human resource management.<br />

He is an emeritus<br />

professor of international<br />

management and former<br />

interim chair of the International<br />

Studies Department<br />

at <strong>Thunderbird</strong>. Moran<br />

received his graduate degrees<br />

from the University of Minnesota.<br />

He was also a coach<br />

and adviser of the Japanese<br />

National Hockey Team and,<br />

as an adviser, attended the<br />

1968 Winter Olympics in<br />

Grenoble, France, and the<br />

1972 Games in Sapporo,<br />

Japan. He is the co-author of<br />

“Managing Global Differences”<br />

and “Leading Global<br />

Projects.”<br />

thunderbird magazine 51


faculty focus<br />

Protecting know-how<br />

In China, process is both simple and complex<br />

BY ANDREAS SCHOTTER AND MARY TEAGARDEN<br />

In 2010, almost a decade<br />

after China’s admission to<br />

the World Trade Organization,<br />

the ability to protect<br />

intellectual property (IP) or<br />

other corporate know-how<br />

in China remains one of the<br />

most critical issues for foreign<br />

multinational corporations,<br />

especially for those doing<br />

business in the high-tech and<br />

service sectors.<br />

Surprisingly little research<br />

has investigated IP protection<br />

outside the traditional<br />

litigation and mitigation approach.<br />

Previous studies fall<br />

short in providing a comprehensive<br />

understanding about<br />

successful IP protection activities<br />

that work. Our research<br />

intends to correct this.<br />

We conducted more than<br />

97 in-depth interviews with<br />

executives from 50 multinational<br />

corporations, IP protection<br />

specialists, business<br />

consultants and government<br />

agencies. Many executives<br />

were <strong>Thunderbird</strong> alumni or<br />

friends. We sought answers to<br />

three overarching questions:<br />

• What are the key environmental<br />

issues for “IP Protection”<br />

in China?<br />

• How are foreign and local<br />

companies protecting their IP<br />

in China?<br />

• Are there “best practices”<br />

or common themes among<br />

companies?<br />

NEW CHINA<br />

REALITIES<br />

China is no longer simply<br />

the low-cost “workshop of<br />

Mary Teagarden, Ph.D.<br />

Andreas Schotter, Ph.D.<br />

the world.” While China still<br />

manufactures most of the<br />

world’s toys, footwear and<br />

consumer electronics, exports<br />

from China’s high-tech industries<br />

grew from 6 percent to<br />

more than 30 percent during<br />

the past two decades.<br />

In China, multinational<br />

companies can no longer<br />

compete with offerings based<br />

on previous-generation or<br />

“old” technology. They have<br />

to offer their most advanced<br />

know-how, despite the fact<br />

that, for many, China is<br />

synonymous with intellectual<br />

property theft. Consider the<br />

following incidents reported<br />

to us:<br />

• Several years ago, an Intel<br />

employee in China took<br />

intellectual property to<br />

AMD, the company’s main<br />

competitor. The value of<br />

the lost IP was estimated<br />

close to $1 billion.<br />

• Recently, a Ford employee<br />

took more than 4,000 confidential<br />

business documents<br />

and used them to<br />

secure a job with a Chinese<br />

auto manufacturer. Currently,<br />

Renault executives<br />

are being scrutinized for<br />

similar behavior.<br />

• Pfizer has taken several<br />

trademark cases to Chinese<br />

and international courts<br />

and received a ruling that<br />

Viagra is a valid trademark.<br />

The courts ordered two<br />

Chinese companies to<br />

stop producing counterfeit<br />

pills. Pfizer still struggles<br />

with the enforcement of<br />

the ruling through local<br />

authorities.<br />

WHAT DRIVES IP<br />

LEAKAGE?<br />

China’s unique sociocultural<br />

history contributes<br />

to IP theft in China. For<br />

example, students learn by<br />

copying their master. The<br />

perfect copy is considered a<br />

compliment for the original.<br />

Further, there are very low<br />

marginal costs for IP theft<br />

(including very limited prosecution)<br />

compared with the<br />

costs associated with R&D.<br />

One general manager stated:<br />

“Widespread IP leakage<br />

will persist until it is more<br />

expensive to copy than it is<br />

to innovate.” Finally, a high<br />

turnover rate of knowledge<br />

workers, well-educated middle<br />

managers and engineers<br />

causes a constant “bleeding”<br />

of corporate know-how.<br />

The unfortunate reality<br />

is that in China, eventually<br />

all intellectual property<br />

leaks. Some leakage is faster<br />

and some slower. Success<br />

in China requires diligent<br />

control paired with proactive,<br />

dynamic management of IP<br />

leakage. Passive overreliance<br />

on an immature legal system<br />

is ineffective.<br />

IP PROTECTION THAT<br />

WORKS<br />

Despite challenges, many<br />

multinational corporations<br />

have high-tech investments<br />

in China, and a fair number<br />

do a good job protecting<br />

IP using a variety of<br />

mechanisms. We found three<br />

specific levels of IP protection<br />

mechanisms that are<br />

required in combination for<br />

success:<br />

• Explicit strategic clarity<br />

about a firm’s China<br />

activities.<br />

• Establishment of a set of<br />

activities that follow core<br />

IP protection procedures,<br />

including context-relevant<br />

legal diligence and business<br />

intelligence — we<br />

refer to this as keep it<br />

simple (KISS).<br />

• An intertwined arrange-<br />

CONTINUED ON NEXT PAGE<br />

52 spring 20<strong>11</strong>


faculty focus<br />

ment of six dynamic organizational<br />

and managerial<br />

actions including stakeholder<br />

alignment with the<br />

aim of increasing complexity<br />

to such a point that not<br />

one single breach could<br />

create a threatening IP leakage<br />

situation — we call this<br />

keep it complex (KICX).<br />

Our IP protection framework<br />

(see illustration) is<br />

characterized by a dynamic<br />

combination of simple and<br />

complex, static and flexible<br />

activities and practices. It<br />

should be read from the bottom<br />

up.<br />

For effective IP protection<br />

in China, companies<br />

must have context-relevant<br />

corporate and business<br />

strategies; they must have<br />

identified the critical IP that<br />

is required to execute these<br />

strategies; they must identify<br />

the right people (internally<br />

and externally); they must<br />

explicitly formulate effective<br />

operational, management<br />

and contingency processes;<br />

and they must develop an<br />

explicit awareness of timing<br />

and its impact on the other<br />

factors mentioned.<br />

While these practices seem<br />

simple, more often than not,<br />

companies rush into China<br />

without considering these<br />

measures. We collected overwhelmingly<br />

rich evidence<br />

that this negligence usually<br />

leads to significant IP leakage.<br />

Incorporating IP protection<br />

tools and practices during<br />

the development of the<br />

business strategy provides<br />

the critical foundation upon<br />

which companies can build a<br />

robust IP protection strategy<br />

(KISS — keep it simple).<br />

Once companies have<br />

established this foundation,<br />

the focus shifts to a variety<br />

of managerial activities<br />

(KICX — keep it complex)<br />

A DYNAMIC MITIGATION AND ADAPTION FRAMEWORK FOR IP<br />

KICX<br />

KISS<br />

INTEREST<br />

ALIGNMENT<br />

that introduce on one side<br />

complexity and ambiguity —<br />

they can’t understand how<br />

you do what you do — and<br />

on the other internal and external<br />

stakeholder alignment<br />

as dynamic elements of IP<br />

protection. We identified six<br />

effective activities:<br />

1. Proactive interest alignment<br />

with regulatory institutions<br />

and individual<br />

government officials in<br />

the localities where the<br />

company operates.<br />

2. Disaggregation of IP components<br />

and core processes<br />

through organizational<br />

and physical separation<br />

of activities, vendors and<br />

know-how.<br />

3. Dynamism through<br />

continuously improving<br />

products and processes, in<br />

order to stay at the leading<br />

edge.<br />

4. Controls discipline that rests<br />

on a strong organizational<br />

culture.<br />

5. Strategic human resources<br />

management/talent management<br />

that makes the<br />

company a “great place to<br />

work.”<br />

6. Focused corporate social<br />

responsibility activity that<br />

makes the company a<br />

valuable, integral part of<br />

the local community.<br />

DISAGGREGATION<br />

PROTECTION<br />

DYNAMISM<br />

CONTROLS<br />

DISCIPLINE<br />

LEGAL FUNDEMENTAL<br />

KNOW YOUR CONTEXT: BUSINESS INTELLEGENCE<br />

CHINA STRATEGY CLARITY<br />

The key driver here is the<br />

complexity that results from<br />

combining these multilayered<br />

activities. The effect is a<br />

significant slowing down of<br />

both opportunistic would-be<br />

IP thieves (including departing<br />

employees, suppliers and<br />

customers) and organized IP<br />

theft through espionage.<br />

The use of socially complex<br />

processes, like talent<br />

management, extends the<br />

reduction of knowledge theft<br />

to the employee level, which<br />

is the most common conduit<br />

for IP leakage. Protection activities<br />

embedded in socially<br />

complex processes create<br />

ambiguity that provides<br />

a temporarily sustainable<br />

advantage.<br />

Finally, the more onerous<br />

challenge for multinational<br />

corporations operating in<br />

China is to remain dynamic<br />

by configuring and reconfiguring<br />

the elements of the<br />

framework as the context<br />

evolves, devolves or shifts.<br />

BEST IP PRACTICES<br />

In China, IP protection<br />

that goes beyond patenting<br />

and legal litigation is potentially<br />

the most important<br />

organizational capability<br />

for ensuring long-term performance<br />

in high-tech and<br />

SHRM-TALENT<br />

MANAGEMENT<br />

FOCUSED CSR<br />

service firms. This requires<br />

that companies employ<br />

three sets of best practices:<br />

• Get the fundamentals<br />

right, including strategy,<br />

deep contextual understanding<br />

and the use of<br />

appropriate legal fundamentals.<br />

• Develop and reinforce<br />

the six activities that are<br />

catalysts for dynamic IP<br />

protection.<br />

• Build a control-based culture,<br />

processes anchored<br />

in social complexity, and<br />

do this with speed.<br />

Andreas Schotter, Ph.D., is<br />

a <strong>Thunderbird</strong> professor of<br />

strategic management. Before<br />

embarking on an academic<br />

career, he was a senior executive<br />

with several multinational<br />

corporations. He has lived and<br />

worked in Europe, Asia and<br />

Canada.<br />

Mary Teagarden, Ph.D.,<br />

is a <strong>Thunderbird</strong> professor<br />

of global strategy and editor<br />

of <strong>Thunderbird</strong> International<br />

Business Review. She<br />

has lived and worked in <strong>11</strong><br />

Latin American countries, five<br />

European countries and eight<br />

Asian countries — in addition<br />

to the United States and<br />

Canada.<br />

thunderbird magazine 53


faculty focus<br />

Teagarden receives faculty ambassador award from alumni<br />

<strong>Thunderbird</strong> Professor<br />

Mary Teagarden, Ph.D., has<br />

received the 2010 Faculty<br />

Ambassador Award, which<br />

includes a check for $1,500.<br />

<strong>Thunderbird</strong>’s Alumni<br />

Relations Office established<br />

the award in 2009 to<br />

recognize <strong>Thunderbird</strong><br />

faculty members who<br />

exceed expectations to<br />

engage alumni around the<br />

globe. The first recipient was<br />

Professor Roy Nelson, Ph.D.<br />

Teagarden uses<br />

<strong>Thunderbird</strong>’s alumni<br />

network as the backbone<br />

of her Winterim and<br />

Summerim courses overseas.<br />

She also has co-written at<br />

least half a dozen cases and<br />

articles with T-bird graduates<br />

over the years.<br />

Teagarden also shares<br />

her expertise with alumni<br />

through webinars and guest<br />

lectures. She was a featured<br />

presenter at the Macau and<br />

Shanghai alumni reunions,<br />

and she was a panelist at the<br />

seventh annual <strong>Thunderbird</strong><br />

Global Private Equity<br />

Investing Conference.<br />

In addition, she serves<br />

on several advisory boards<br />

for alumni business<br />

ventures. These include<br />

4Stones with Donny<br />

Huang ’94, GlobalVantage<br />

with Marianne Gouveia<br />

’02 and China Strategic<br />

Development Partners with<br />

Rich Brubaker ’01.<br />

“I do my best to<br />

support our alumni in<br />

their various efforts, and<br />

they are wonderful in the<br />

support they provide me<br />

and the school,” Teagarden<br />

said. “Our alumni are<br />

<strong>Thunderbird</strong>’s most valuable<br />

asset.”<br />

‘Wall Street Journal’ honors <strong>Thunderbird</strong> professor<br />

The Wall Street Journal<br />

has selected <strong>Thunderbird</strong><br />

Professor Andreas Schotter,<br />

Ph.D., as one of 10 Distinguished<br />

Professors of the<br />

Year for 2010.<br />

The award recognizes<br />

Schotter for his use of articles<br />

and discussion questions<br />

from The Wall Street<br />

Journal and WSJ.com to<br />

keep his lessons fresh and<br />

relevant for his students.<br />

Wall Street Journal Regional<br />

Education Representative<br />

Thomas Cook<br />

said Schotter skillfully uses<br />

Internet resources to help<br />

students understand global<br />

strategy, emerging markets<br />

and multinational corporations.<br />

“He has a talent to maximize<br />

the power of digital<br />

media platforms directly<br />

into the classroom,” Cook<br />

said. “And he helps his<br />

students prepare for their<br />

careers by conducting highlevel<br />

media research.”<br />

Schotter said managers<br />

in today’s fast-paced global<br />

economy must be able to<br />

access the most reliable Internet<br />

information quickly<br />

and comprehensively. “Too<br />

often Google, Facebook,<br />

Twitter and other social<br />

media platforms are being<br />

falsely regarded as sufficient<br />

for researching current<br />

events, trends or other<br />

data,” he said. “Successful<br />

leaders need to resist<br />

an overreliance on these<br />

sources.”<br />

He said The Wall Street<br />

Journal and WSJ.com represent<br />

a comprehensive and<br />

trustworthy information<br />

platform essential for highimpact<br />

decision-making.<br />

“No other similar media<br />

outlet has the editorial<br />

and journalist horsepower<br />

that The Wall Street Journal<br />

represents,” Schotter said.<br />

“After only a few sessions,<br />

one can actually see the<br />

positive results in the classroom.”<br />

Schotter, an assistant<br />

professor of strategic management<br />

from Germany,<br />

has lived and worked in<br />

Asia, Australia, Canada and<br />

Europe. He came to <strong>Thunderbird</strong><br />

in 2009.<br />

Tap into <strong>Thunderbird</strong>’s Thought Leadership<br />

Visit the <strong>Thunderbird</strong> Knowledge Network to read<br />

more from our faculty including the following blogs:<br />

• “Global Leaders Can Be Made” by Ángel Cabrera<br />

• “Walker Center for Global Entrepreneurship Blog” by Robert Hisrich, Ph.D.<br />

• “Managing Projects – A Team-Based Approach” by Karen Brown, Ph.D.<br />

• “<strong>Thunderbird</strong> Student Projects” by Nathan Washburn, Ph.D.<br />

• “Prosper in a Project-driven World” by Bill Youngdahl, Ph.D.<br />

• “Gregory Unruh In The Huffington Post” by Gregory Unruh, Ph.D.<br />

• “World Cafe” by Karen Walch, Ph.D., and Denis Leclerc, Ph.D.<br />

www.thunderbird.edu/knowledgenetwork<br />

54 spring 20<strong>11</strong>


faculty focus<br />

Dilbert Effect<br />

Disconnected leadership derails strategy implementation<br />

BY BILL YOUNGDAHL AND KANNAN RAMASWAMY<br />

Many bold new<br />

strategies hatched<br />

in executive conference<br />

rooms<br />

around the world never have<br />

a chance to gain traction.<br />

Something happens between<br />

inception and implementation<br />

loosely described<br />

as the “Dilbert Effect,” a<br />

nod to the farcical world of<br />

cartoonist Scott Adams.<br />

In our consulting and<br />

teaching experience with<br />

Fortune Global 500 organizations,<br />

we frequently feel the<br />

pain of Dilbert empathizers<br />

trapped in their metaphorical<br />

cubicles. Lack of clarity,<br />

poor communication and<br />

insufficient resources sink<br />

some strategic initiatives.<br />

But a more fundamental<br />

problem is disconnected<br />

leadership.<br />

Like the pointy-haired<br />

boss who torments Dilbert,<br />

many real-world leaders<br />

remain disconnected from<br />

the realities of strategy<br />

implementation. Despite<br />

their good intentions, these<br />

leaders often get in the<br />

way of progress — somehow<br />

limiting rather than<br />

enabling the full potential<br />

of their employees and<br />

partners.<br />

Checking for the Dilbert<br />

Effect is not part of the official<br />

briefings we conduct<br />

with our corporate clients,<br />

but issues of strategy derailment<br />

come up in classroom<br />

discussions and interviews<br />

with people from various organizations.<br />

Many working<br />

professionals report cultures<br />

of fear and lack of support<br />

from leaders who seem<br />

to believe another layer of<br />

management can solve any<br />

problem.<br />

We recently met one manager<br />

who sees the pointyhaired<br />

boss on cubicle walls<br />

as evidence of disconnected<br />

leadership. When she visits<br />

parts of the company<br />

adorned with numerous<br />

Dilbert cartoons, she knows<br />

the jokes are hitting close to<br />

home. She laughed when<br />

she told us her company<br />

could save a fortune in<br />

consultant fees if its leaders<br />

grasped the meaning of this<br />

simple visual signal.<br />

The irony of some situations<br />

is hard to overlook. We<br />

heard of one organization<br />

that fired an employee for<br />

criticizing its new “speak<br />

your mind” campaign.<br />

Another company scrapped<br />

its simplification initiative<br />

after the process became<br />

too complex. In a third case,<br />

an organization chose the<br />

name “Brighter Tomorrow”<br />

for an offshoring initiative<br />

that displaced 25 percent of<br />

the workforce.<br />

Other examples of disconnected<br />

leadership are more<br />

Bill Youngdahl, Ph.D.<br />

subtle. Cross-functional and<br />

cross-divisional initiatives<br />

typically start with committed<br />

sponsors driven by longterm<br />

vision. But overlapping<br />

initiatives often emerge,<br />

resulting in confusion.<br />

When everything is a<br />

priority, schedules slip<br />

and budgets swing out of<br />

control. The combined effect<br />

can be organizational<br />

paralysis and employee<br />

burnout. Go a few levels<br />

down and most employees<br />

are unaware of the strategy,<br />

let alone the supporting<br />

pillars that originated in the<br />

corporate suite.<br />

In an effort to understand<br />

the factors of strategy derailment,<br />

we have launched<br />

a formal study that will<br />

build on our background as<br />

global strategy consultants<br />

and educators. Our aim is<br />

simply to define the Dilbert<br />

Effect in greater detail so<br />

Take Dilbert Effect survey<br />

Spend 10 minutes to share your insights by participating in an<br />

anonymous online survey at www.initiativeleader.com. The link<br />

also contains a blog section that will host a discussion of the<br />

results.<br />

Kannan Ramaswamy, Ph.D.<br />

we can begin to understand<br />

the root causes and costs of<br />

disconnected leadership and<br />

provide insights into how<br />

leaders can overcome such<br />

dysfunction.<br />

We do not believe any<br />

leader wakes up in the<br />

morning and asks, “How<br />

can I become disconnected<br />

from the realities of my<br />

organization?” Something<br />

else is afoot, and we intend<br />

to define it and explore it so<br />

we can help leaders reconnect<br />

with their true missions<br />

— for the sake of Dilberts<br />

everywhere.<br />

Bill Youngdahl, Ph.D., is an<br />

associate professor of project<br />

and operations management at<br />

<strong>Thunderbird</strong> School of Global<br />

Management in Glendale, Arizona.<br />

Follow his blog, Prosper<br />

in a Project-Driven World.<br />

Kannan Ramaswamy, Ph.D.,<br />

is the William D. Hacker chair<br />

professor of management at<br />

<strong>Thunderbird</strong>. Both professors<br />

teach extensively in <strong>Thunderbird</strong><br />

Corporate Learning, the<br />

school’s executive education<br />

division.<br />

thunderbird magazine 55


chapter news<br />

DARYL JAMES<br />

Phoenix Alumni Chapter members Leah Kumayama ’10 and Marcelo<br />

Nieto ’10 mingle with prospective students, faculty, staff and other<br />

alumni on March 1, 20<strong>11</strong>, during a Super First Tuesday event at Monti’s<br />

La Casa Vieja in Tempe, Arizona.<br />

Super First Tuesday<br />

events aid recruiting<br />

O<br />

nce a year, regular monthly T-bird gatherings grow<br />

into larger events with the goal of uniting prospective<br />

students with the one group that can best<br />

discuss the <strong>Thunderbird</strong> experience — the school’s<br />

valued alumni.<br />

“Alumni are our best recruiters for the school,” said Jay<br />

Bryant ’04, <strong>Thunderbird</strong> assistant vice president of admissions<br />

and recruitment. “Through their own success stories, they<br />

help to promote <strong>Thunderbird</strong> to the next generation of global<br />

leaders.”<br />

More than 70 chapters in 29 countries participated in the<br />

sixth annual Super First Tuesday, which started March 1, 20<strong>11</strong>.<br />

<strong>Thunderbird</strong> recruiters attended 10 events, and Alumni Relations<br />

staff provided additional support.<br />

Phoenix Alumni Chapter President Mike Cottrell ’07 has<br />

been steadily increasing his chapter’s attendance at Super First<br />

Tuesday. He said the Phoenix Chapter is in a unique position to<br />

promote the <strong>Thunderbird</strong> brand because members live in the<br />

home base of the school.<br />

“I cannot think of a better endorsement of a <strong>Thunderbird</strong><br />

education for a potential T-bird than an evening spent with<br />

alumni from all different backgrounds and industries,” he said.<br />

About 60 guests attended the Phoenix event, which featured<br />

a presentation from local entrepreneur Andrew Allen ’10,<br />

founder and president of More Marbles.<br />

The concept for Super First Tuesday was created by Director of<br />

Recruitment Tom Brennan ’05 with input from Bryant.<br />

FRANCE<br />

Bernadette Martin ’84,<br />

author of “Storytelling<br />

about Your Brand Online<br />

and Offline,” spoke Dec.<br />

7, 2010, during a First<br />

Tuesday alumni event at<br />

the American Library in<br />

Paris. Afterward, teams from<br />

Toastmasters, <strong>Thunderbird</strong><br />

and the American University<br />

Clubs of France competed in<br />

an impromptu storytelling<br />

competition.<br />

JAPAN<br />

The Tokyo Chapter, which<br />

normally meets on First<br />

Fridays, started 20<strong>11</strong> with<br />

a special event on Jan. 15<br />

to coincide with Japanese<br />

New Year festivities. Alumni<br />

selected a new venue for the<br />

gathering called Mille Wine<br />

Bar.<br />

SINGAPORE<br />

About 50 alumni and<br />

guests attended the Singapore<br />

Chapter holiday party<br />

Dec. 9, 2010. The event included<br />

<strong>Thunderbird</strong> recruiter<br />

Bell Benjapatanamongkol<br />

’08 and several prospective<br />

students. Alan Giebel ’92,<br />

a sales and business development<br />

professional in<br />

Singapore, helped organize<br />

the event and delivered the<br />

welcome speech.<br />

TAIWAN<br />

About 20 alumni and their<br />

guests celebrated New Year’s<br />

Day together in Taipei.<br />

VIETNAM<br />

Ho Chi Minh City<br />

alumni bid farewell to<br />

longtime chapter leader<br />

Jim Echle ’72 during First<br />

Tuesday in September 2010.<br />

Echle, an Indiana native<br />

who has lived in Asia since<br />

1973, now represents the<br />

American Soybean Association<br />

in Japan. The Vietnam<br />

Chapter has continued<br />

strong with regular First<br />

Tuesday events under the<br />

leadership of Hao Diep ’10,<br />

Jessica Tartell ’10 and Kurtis<br />

“King” Kovach ’91.<br />

UNITED STATES<br />

Idaho and Wyoming:<br />

Eric Laird ’09 has helped<br />

launch the Greater Teton<br />

56 spring 20<strong>11</strong>


chapter news<br />

Alumni rugby team heads to Iceland<br />

T<br />

hunderbird alumni will<br />

compete July 1-8, 20<strong>11</strong>, in<br />

the Mjöður Old Boys Rugby<br />

Tour in Iceland.<br />

“We will play the one club in the<br />

country, which makes it the national<br />

team,” said <strong>Thunderbird</strong> Alumni<br />

Rugby Association leader Chuck<br />

Hamilton ’91.<br />

The week will consist of one or<br />

two matches against the Iceland<br />

club and another visiting club from<br />

Europe. On off days the group will<br />

hike, visit museums, and enjoy<br />

Iceland’s volcanic hot springs and 20<br />

hours of daylight.<br />

The alumni team warmed up for<br />

the Iceland trip March 3-6, 20<strong>11</strong>,<br />

during the Rugby Alumni Weekend<br />

in Glendale, Arizona. In the annual<br />

match against <strong>Thunderbird</strong>’s student<br />

team, the “Old Boys” fell short, 29-8.<br />

Tim Riesen ’98 scored all the<br />

alumni points with a penalty kick to<br />

draw first blood, and an unconverted<br />

try to end the match. Morgan Siegal<br />

’<strong>11</strong> led the student team with his<br />

aggressive play. “He is just a beast,”<br />

Hamilton said.<br />

Participants gathered at the Pub<br />

afterward to remember Lynn Abernathy<br />

’77, a former Rugby Association<br />

member who died in a climbing<br />

Students from the <strong>Thunderbird</strong> Rugby Club challenge the alumni team March 5, 20<strong>11</strong>, in<br />

Glendale, Arizona. The alumni team will play next in Iceland.<br />

accident Sept. 15, 2010. Alumni presented<br />

game jerseys to Abernathy’s<br />

widow and sons. “There was hardly<br />

a dry eye in the place as three cheers<br />

went up for Lynn,” Hamilton said.<br />

To learn more about the Iceland trip,<br />

contact Hamilton at chuck.notlimah@<br />

gmail.com.<br />

JARED MAYER<br />

Area Chapter for alumni in<br />

eastern Idaho and Wyoming.<br />

New Orleans, Louisiana:<br />

Alumni in New Orleans<br />

gathered for a holiday edition<br />

of First Tuesday on Dec.<br />

7, 2010. The day marked the<br />

first anniversary of the yearold<br />

chapter.<br />

San Francisco, California:<br />

Bay Area alumni had a<br />

special Latin First Tuesday<br />

on Feb. 1, 20<strong>11</strong>, where the<br />

owner of Cantina SF made<br />

a special cocktail using the<br />

South American spirit Pisco.<br />

Seattle, Washington:<br />

A group of 47 T-birds and<br />

guests gathered Jan. 23, 20<strong>11</strong>,<br />

at the Hyatt hotel in Seattle,<br />

for an international potluck<br />

to kick off the new year.<br />

Washington, D.C.:<br />

Capital alumni met Feb.<br />

19, 20<strong>11</strong>, for the annual<br />

Winter Gala with food, an<br />

open bar with draft beer,<br />

Argentine wines, Chatham<br />

Artillery Punch and Latin<br />

jazz music.<br />

Alumni and guests attend the Singapore Chapter holiday party Dec. 9,<br />

2010. Overall, about 50 guests attended the event, including<br />

<strong>Thunderbird</strong> recruiter Bell Benjapatanamongkol ’08.<br />

ALAN GIEBEL ’92<br />

thunderbird magazine 57


class<br />

Comings & goings<br />

All your personal news that’s fi t to print…<br />

You can be sure we’ll catch the big news about you: Nobel<br />

Prize nominations, when you take your company public or if<br />

you’re the first MBA into space. But we can only know about<br />

those happenings in your life that are less publicized if you tell us<br />

about them. We’re not too particular; we want to hear it all — the<br />

good, the bad and the ugly.<br />

Send your information to alumni@thunderbird.edu.<br />

Where are you?<br />

Stay connected to<br />

<strong>Thunderbird</strong> by providing<br />

valid mailing and e-mail<br />

addresses. To ensure we<br />

have your current contact<br />

information, e-mail alumni@<br />

thunderbird.edu or call<br />

602-978-7358. Also, let us<br />

know if you’d like to receive<br />

future issues of <strong>Thunderbird</strong><br />

<strong>Magazine</strong> via e-mail rather<br />

than print.<br />

1940s<br />

Alfred Eriksson ’47 is still<br />

enjoying the old map and print<br />

business. He shows his items<br />

at an antique market. … John<br />

Backer ’47 recently moved to<br />

Phoenix from Tucson, Arizona,<br />

and turned 85. He says he plans<br />

to live to 100.<br />

1950s<br />

Sheridan Risley ’50 has been<br />

retired for 26 years and lives<br />

in <strong>Spring</strong>fi eld, Virginia. He is a<br />

member of his community’s<br />

Resident Council Finance Committee<br />

and serves as precinct<br />

captain of the Republican Party.<br />

… Toby Madison ’51 is retired<br />

and living in Gainesville, Florida.<br />

He became a U.S. citizen in 1950<br />

but hopes to move back to New<br />

Zealand, where he was born. …<br />

Ed Campeau ’53 is retired and<br />

living in Granville, Ohio, a college<br />

town near Columbus. He and<br />

former T-bird roommate Bob<br />

Udell ’53 still keep in touch. …<br />

Charles White ’53 is 83. He<br />

fl ies his own airplane, travels the<br />

world and attends aviation trade<br />

shows. He also operates his own<br />

business selling vortex generator<br />

kits for general aviation aircraft.<br />

… Van Crichfield ’53 has<br />

retired to Colorado and Arizona<br />

after years of mission work in<br />

Poland, Austria, Slovenia and<br />

Croatia. … John Eikenberry<br />

’53 was hired by a typewriter<br />

corporation just before the<br />

completion of his <strong>Thunderbird</strong><br />

degree. He lived and worked in<br />

Buffalo, New York; Mexico City,<br />

Mexico; and Havana, Cuba. Since<br />

returning to the United States,<br />

he has taught high school music<br />

and Spanish, and has been an<br />

elementary school principal<br />

and a superintendent in various<br />

Arizona communities. He retired<br />

in 1989 and lives with his wife,<br />

Betty, in the adult community of<br />

SaddleBrooke north of Tucson,<br />

Arizona. … Robert Morehouse<br />

’53 is retired after a long banking<br />

career in Asia. He continues research<br />

affi liations with Harvard’s<br />

Reischauer Institute of Japanese<br />

Studies and the Fairbank Center<br />

for Chinese Studies. … Ken<br />

Nelson ’54 and his wife, Nina,<br />

along with their daughter and her<br />

husband, enjoyed a monthlong<br />

cruise around South America<br />

in 2010. … Phil Sidel ’54 is<br />

in his eighth year of retirement<br />

from the University of Pittsburgh,<br />

where he spent 34 years helping<br />

social scientists and others use<br />

computers. He and his wife,<br />

Irene, still live in Pennsylvania.<br />

Learn more at members.verizon.<br />

net/philip.sidel. … Jim Jackson<br />

’56 earned another <strong>Thunderbird</strong><br />

degree in 1976 and has retired to<br />

Tucson, Arizona, after many years<br />

in South America. … Fritz Friederich<br />

’56 and his wife, Nancy,<br />

are enjoying retirement and<br />

looking forward to seeing many<br />

T-bird friends at the <strong>11</strong>/<strong>11</strong>/<strong>11</strong><br />

Tower event. Friederich is also<br />

proud that he has preserved<br />

58 spring 20<strong>11</strong>


notes<br />

his German accent. … Carroll<br />

Rickard ’56 is happily retired in<br />

Scottsdale, Arizona, and is enjoying<br />

his time desert gardening and<br />

volunteering. His wife, Patricia,<br />

is heavily involved in composing<br />

music for the Native American<br />

fl ute and playing her own compositions.<br />

… Narce Caliva ’56,<br />

an American Red Cross worker<br />

and volunteer with 52 years of<br />

experience, lives in Winchester,<br />

Virginia. He is helping record the<br />

legacy of the American Red Cross<br />

serving with the U.S. Armed<br />

Forces overseas. As an Army<br />

lieutenant, he spent 21 months<br />

in Korea during that confl ict and<br />

later with the Red Cross. He was<br />

deployed overseas four times, including<br />

Vietnam. … Virgil Carlson<br />

’57 is a retired CPA. He still<br />

keeps in contact with some of his<br />

fellow T-birds. … Dan Roberts<br />

’57 is having fun using the Spanish<br />

he learned at <strong>Thunderbird</strong> to<br />

communicate with his Hispanic<br />

neighbors in New Jersey, where<br />

he is retired. … Wilbur Hoover<br />

Davidson ’57 worked for<br />

Goodyear International after<br />

graduating from <strong>Thunderbird</strong>. He<br />

also worked for Monsanto, Esso<br />

Chemical and Bridgestone before<br />

establishing his own company,<br />

Florida Bandag, from which he<br />

is now retired. He is still active in<br />

his warehouse rental business.<br />

Davidson lives in Fleming Island,<br />

Florida, with his wife, Joyce. …<br />

Belmont Haydel ’57 has a<br />

Ph.D. in international business<br />

and is semi-retired as professor<br />

emeritus. He is active in writing<br />

articles and books, traveling<br />

around the world, consulting<br />

and visiting relatives and friends.<br />

ThunderCouples share love<br />

stories for Valentine’s Day<br />

T<br />

hunderbird<br />

students Annabelle<br />

Abba and<br />

Peter Brownell<br />

’97 met on the first day<br />

of classes in fall 1995 and<br />

quickly bonded as running<br />

partners. Susannah Scaife<br />

’98 and Chris Thompson<br />

’97 crossed paths for nearly<br />

two years before they made<br />

a connection in the campus<br />

Pub.<br />

The stories vary, but the<br />

results are often the same:<br />

Love and marriage followed<br />

by future T-birds in<br />

diapers. In celebration of<br />

Valentine’s Day 20<strong>11</strong>, dozens<br />

of ThunderCouples shared<br />

their stories for the Alumni<br />

Impact Blog on the <strong>Thunderbird</strong><br />

Knowledge Network.<br />

Lawrence Brown ’93<br />

acknowledges that he used a<br />

different type of global strategy<br />

to meet his bride in the<br />

international marketing class<br />

of <strong>Thunderbird</strong> Professor<br />

Kannan Ramaswamy, Ph.D.<br />

“I saw a young woman<br />

walk in late and sit down in<br />

the back row on the first day<br />

of class,” Brown said. “I was<br />

smitten at first sight.”<br />

Brown started the course<br />

sitting in the front row, but<br />

each day he moved back a<br />

row or two until he ended<br />

up sitting behind Kelly<br />

Annabelle Abba and Peter Brownell<br />

’97 have three children: Cassidy, 4;<br />

Kindell, 2; and Scout, 1.<br />

Tseng ’94. “Finally one day I<br />

pretended she had poked me<br />

in the eye to actually meet<br />

her,” Brown said.<br />

The unorthodox approach<br />

worked, and the couple<br />

eventually married.<br />

“That summer she was<br />

charming, intelligent and<br />

stunning,” Brown said.<br />

“Eighteen years and four kids<br />

later, she’s still all that — and<br />

my rock and best friend.”<br />

Read more about the<br />

Brownells, Thompsons,<br />

Browns and other ThunderCouples<br />

in the Alumni<br />

Impact Blog, knowledgenetwork.thunderbird.edu/<br />

alumni.<br />

thunderbird magazine 59<br />

SUBMITTED PHOTO


class notes<br />

… William W. Morgan ’58 is<br />

celebrating 10 years of marriage<br />

with his wife, whom he met in<br />

Vietnam. He is enjoying spending<br />

time with his two children, ages<br />

9 and 6, as well as working on<br />

more books to follow up the<br />

six he has published. … Jerry<br />

Mahoney ’58 is hunkered down<br />

in northern New England with<br />

wife and cat, promoting his novel<br />

“Jake’s Run,” tending a small<br />

fl ock of Shetland sheep as well<br />

as a few chickens, and wondering<br />

(as he does every winter)<br />

why he ever left the Caribbean.<br />

… Bennett Cole ’58 retired in<br />

1997 as associate professor of<br />

Spanish at Florida Southern College.<br />

He now lives in New Castle,<br />

Delaware, near his children,<br />

grandchildren and one greatgrandchild.<br />

During his retirement,<br />

Cole has proudly published two<br />

novels with a third one awaiting<br />

publisher’s judgment. Learn more<br />

at bennettcole.wcpauthor.com.<br />

… Pieter Vos ’58 lives in Sun<br />

City West, Arizona. He is active in<br />

Rotary International, which takes<br />

him to Guatemala for two weeks<br />

every year for a Mayan literacy<br />

project. He and his family also<br />

drive to Mexico twice a year to<br />

enjoy their time-share in Puerto<br />

Vallarta. … Philip Hoffman ’58<br />

and his wife, Eileen, started a 66-<br />

day cruise around South America<br />

on Jan. 5, 20<strong>11</strong>. On the trip,<br />

they planned to visit the Amazon<br />

forest and Antarctica. Hoffman<br />

retired as director of public affairs<br />

for the Region 5 offi ce of the U.S.<br />

Environmental Protection Agency<br />

in Chicago in October 2008. …<br />

Bob Laport ’58 is long retired in<br />

Chapel Hill, North Carolina, after<br />

a career in international banking.<br />

Laport and his wife, Geri, enjoy<br />

reading, golf and cheering on the<br />

Tarheels. … Dean Huelat ’58<br />

T-bird leads new Nordic<br />

climate change center<br />

Alove of travel grew<br />

into a quest to<br />

learn the language<br />

of nature for environmental<br />

scientist Michael<br />

Goodsite ’08, Ph.D., director<br />

of a newly funded center that<br />

helps Nordic businesses and<br />

other organizations adapt to<br />

climate change.<br />

“The evidence is talking to<br />

us,” said Goodsite, who grew<br />

up in Tucson, Arizona, in<br />

a family of medical professionals.<br />

“Nature is talking to<br />

us. Scientists like myself are<br />

trying to interpret the language<br />

so we can objectively<br />

present to everybody what it<br />

is saying.”<br />

The quest for knowledge<br />

has taken Goodsite from Arizona<br />

to the Arctic and many<br />

places in between. He earned<br />

an Executive MBA in <strong>Thunderbird</strong>’s<br />

European program<br />

in 2008 and then put his<br />

business skills to work with<br />

the formation of the Nordic<br />

Centre of Excellence-Nordic<br />

Strategic Adaption Research<br />

(NORD-STAR).<br />

The center links natural<br />

scientists, political scientists,<br />

economists, management<br />

educators and business<br />

professionals in a virtual network<br />

that covers Denmark,<br />

Finland, Iceland, Norway<br />

and Sweden.<br />

NordForsk, a public organization<br />

that supports Nordic<br />

initiatives, announced a<br />

five-year, $5.2 million grant<br />

on Oct. 18, 2010, to fund the<br />

center. Goodsite will lead the<br />

center at the National Environmental<br />

Research Institute<br />

at Aarhus University in Denmark,<br />

where he is a professor<br />

of atmospheric chemistry,<br />

climate change and global<br />

processes.<br />

<strong>Thunderbird</strong> Professors<br />

Mary Teagarden, Ph.D., and<br />

Andreas Schotter, Ph.D., will<br />

collaborate with Goodsite<br />

at the center, providing their<br />

expertise in global business<br />

strategy. Through the research<br />

partnership, Goodsite will<br />

function as a <strong>Thunderbird</strong><br />

Michael Goodsite ’08 visits <strong>Thunderbird</strong> Professor Mary Teagarden,<br />

Ph.D., during a campus visit Oct. 22, 2010.<br />

visiting professor.<br />

“Climate change is a<br />

global science,” Goodsite<br />

said. “Where there is global<br />

science, there is global business.<br />

This interaction is one<br />

of the reasons I have been<br />

so interested and pleased to<br />

come back to <strong>Thunderbird</strong>.”<br />

While many climate<br />

change scientists see business<br />

as part of the global warming<br />

problem, Goodsite takes the<br />

opposite view. He said business<br />

leaders and entrepreneurs<br />

looking for competitive<br />

advantages are driving<br />

sustainable innovation.<br />

“MBAs will figure out how<br />

to operationalize and finance<br />

the changes needed to<br />

build global prosperity in a<br />

world threatened by climate<br />

change,” he said. “If it makes<br />

sense and they can do it, they<br />

will. And if that helps the<br />

environment, it is a great day<br />

for all of us.”<br />

DARYL JAMES<br />

60 spring 20<strong>11</strong>


class notes<br />

recently traveled 6,000 miles in<br />

a 1985 Chevette with his wife,<br />

Magda, before returning home<br />

to Costa Rica. Huelat also enjoys<br />

painting. … J.H. (Ham) Dethero<br />

’58 and his wife, Charlotte,<br />

live in Lafayette, California. They<br />

have been married 51 years<br />

and met in Phoenix, Arizona,<br />

during Dethero’s fi rst year at<br />

<strong>Thunderbird</strong>. Dethero is largely<br />

retired, but still fi nds time for a<br />

state program called Operation<br />

Welcome Home, which focuses<br />

on assisting veterans returning<br />

to California from service in Iraq,<br />

Afghanistan and other locations.<br />

… Frederick Andresen ’58<br />

is writing a weekly column for<br />

the top Russian news bureau.<br />

Andresen also was invited to El<br />

Paso, Texas, for a book signing<br />

on his latest book, “Dos Gringos,”<br />

inspired by Andresen’s immigrant<br />

Norwegian father’s escapades in<br />

the Mexican Revolution. … Bill<br />

Maratos ’58 is still involved with<br />

the export of honey to Japan and<br />

the export of microwave popcorn<br />

to Greece. He remains active with<br />

the Military Offi cers Association<br />

of Green Valley, Arizona. …<br />

Richard Gore ’59 is a semiretired<br />

equity investor. He retired<br />

from Saati Americas as chairman<br />

in 2006 and now lives in White<br />

Plains, New York. He spends<br />

summers at Bayport, New York,<br />

on Long Island’s Great South Bay<br />

and enjoys playing golf, jogging,<br />

reading and cooking with his<br />

wife, Donna. … Patrick Mattison<br />

’59 is president of Belrock<br />

Printing. He focuses on selling<br />

and development of any printed<br />

product from concept to delivery.<br />

… Wally Johnson ’59 lives in<br />

Centennial, Colorado, with Gloria,<br />

his wife of 51 years. He is retired<br />

from turf sales. … Bart Hartzell<br />

’59 worked three years for Continental<br />

Can in Ohio and New York,<br />

and as technical manager at their<br />

subsidiary in Medellin, Colombia.<br />

He later returned to Boeing,<br />

where he was employed for more<br />

than 28 years and assigned to<br />

Jerry Kuo ’02, right, and his brother, Andy, joined the Groupon family in December 2010.<br />

Taiwanese startup attracts U.S. buyer<br />

T-bird entrepreneur<br />

Suchi “Jerry”<br />

Kuo ’02 made<br />

headlines around<br />

the world when his Taiwanbased<br />

social media and<br />

online shopping company,<br />

Atlaspost, merged with<br />

U.S.-based Groupon in a<br />

deal announced Dec. 1,<br />

2010.<br />

Groupon.com features<br />

daily deals on a variety of<br />

things to do, eat, see and<br />

buy in more than 300<br />

markets using the power of<br />

group buying. The social<br />

networking strategy helps<br />

online consumers make<br />

purchases together to<br />

qualify for group discounts.<br />

Many industry insiders<br />

view Groupon as the next<br />

Web 2.0 star. “We sold<br />

this company to Groupon<br />

because it will help us<br />

provide better service to our<br />

merchants and customers,”<br />

Kuo said.<br />

Atlaspost, which started<br />

as a family enterprise in<br />

2007, quickly developed<br />

into Taiwan’s leading group<br />

buying site, with more than<br />

1.5 million users. Although<br />

the site was the first of its<br />

kind in Taiwan, Kuo said<br />

companies such as Groupon<br />

already had found<br />

success with the model in<br />

other markets.<br />

“When I founded this<br />

company, Web 2.0 was<br />

pretty popular all over<br />

the world,” he said. “So I<br />

thought it might be a good<br />

opportunity for me to create<br />

my own business.”<br />

Kuo’s brother, Andy, quit<br />

his California job at Yahoo<br />

and returned to Taiwan to<br />

collaborate on the project.<br />

“When we started, blog<br />

service providers were<br />

popular in Taiwan, and<br />

location-based services were<br />

getting hotter and hotter,”<br />

Kuo said. “Our idea was to<br />

combine these two services<br />

to have people writing<br />

blogs on the map.”<br />

Kuo has a background in<br />

business, and his brother<br />

has a background in<br />

computer science. So they<br />

merged their strengths and<br />

developed Atlaspost.<br />

Kuo credits <strong>Thunderbird</strong><br />

with teaching him the critical<br />

skills he needed to build<br />

a powerful team of employees.<br />

“<strong>Thunderbird</strong> was the<br />

most valuable period of my<br />

life,” he said. “I met a lot of<br />

good friends there, which<br />

helped me develop a better<br />

understanding of cultural<br />

differences.”<br />

SUBMITTED PHOTO<br />

thunderbird magazine 61


class notes<br />

work in Bolivia, Colombia, Italy,<br />

Spain and Australia. He retired in<br />

1989. … Don Pierson ’59 has<br />

retired after 30 years as a school<br />

administrator.<br />

1960s<br />

Carlos Cortes ’62 is a retired<br />

Latin American history professor<br />

from the University of California<br />

at Riverside. For the past<br />

10 years he has worked with<br />

Nickelodeon, a children’s cable<br />

network, as the creative and<br />

cultural adviser for “Dora the<br />

Explorer” and “Go, Diego, Go!”<br />

… Merle Hinrichs ’65 was<br />

recently interviewed in The Wall<br />

Street Transcript about his Hong<br />

Kong-based company, Global<br />

Sources. In 2010, <strong>Thunderbird</strong><br />

conferred upon him the honorary<br />

degree of Doctor of International<br />

Law. … Fred Frese ’67 recently<br />

was the keynote speaker in Nebraska<br />

for the annual fundraiser<br />

of the National Alliance on Mental<br />

Illness Tri-County. Frese has a<br />

doctorate in psychology from<br />

Ohio University and has worked<br />

for 40 years as a practitioner and<br />

advocate for people who have<br />

mental health problems.<br />

1970s<br />

Shiraz Peera ’71 was recently<br />

interviewed in India West newspaper<br />

about his friendship with<br />

U.S. Rep. Gabrielle Giffords, who<br />

was shot Jan. 8, 20<strong>11</strong>, in Tucson,<br />

Arizona. The assassination<br />

attempt made global headlines.<br />

Peera told the publication that<br />

Giffords is a “good soul” and<br />

the type of person who would<br />

forgive the man who shot her.<br />

… Constantine Theodorou<br />

’73 is still serving in Prague,<br />

Czech Republic, as the tourism<br />

counselor of the Greek Embassy<br />

responsible for promoting Greece<br />

in the Czech Republic, Slovakia<br />

and Poland. … Kent Hiland ’76<br />

has been appointed president of<br />

Emerson Climate Technologies-<br />

Latin America. He has been with<br />

Emerson Climate Technologies<br />

for 27 years. He is fl uent in English,<br />

Spanish and Portuguese. …<br />

Mark Emkes ’76 has been appointed<br />

commissioner of fi nance<br />

and administration for Tennessee<br />

Gov. Bill Haslam. Emkes is the<br />

former head of Nashville-based<br />

Bridgestone Americas. He was<br />

the president and CEO of the<br />

Japanese tire maker’s North,<br />

Central and South American<br />

subsidiary until he retired in 2010<br />

after 33 years with the company.<br />

… Siegfried Kiegerl ’77 was<br />

re-elected to his fourth term in<br />

Alumnus guides $7.6 billion Caterpillar deal<br />

Multinational<br />

companies<br />

with more than<br />

a century of<br />

experience often slow down<br />

in their old age, but mining<br />

machinery company<br />

Bucyrus International has<br />

been moving quickly under<br />

the leadership of Timothy<br />

Sullivan ’76.<br />

The Wisconsin-based<br />

company moved up 18<br />

spots to No. 9 on Fortune<br />

magazine’s 2010 list of the<br />

100 fastest-growing U.S.<br />

companies. “That’s a pretty<br />

unusual situation for a company<br />

that is 130 years old,”<br />

said Sullivan, president<br />

and CEO of the worldwide<br />

industry leader in mining<br />

machinery manufacturing<br />

and service.<br />

The rapid growth caught<br />

the attention of Illinoisbased<br />

Caterpillar Inc.,<br />

which announced a<br />

$7.6 billion Bucyrus<br />

takeover on Nov. 15, 2010.<br />

Sullivan, who spoke at<br />

<strong>Thunderbird</strong> two weeks<br />

before the announcement,<br />

will leave Bucyrus after the<br />

deal closes.<br />

REINVENTING THE<br />

MODEL<br />

Sullivan credits the recent<br />

growth at Bucyrus to a decision<br />

made 10 years ago to<br />

overhaul the Bucyrus business<br />

model — a difficult<br />

process that required significant<br />

turnover in senior<br />

leadership.<br />

“We decided to become<br />

more of a service-oriented<br />

company rather than just be<br />

a pure manufacturer of large<br />

mining machinery,” he said.<br />

Since then, Bucyrus<br />

International has grown<br />

organically and through<br />

acquisitions. Sullivan said<br />

the service focus creates a<br />

reliable and sustainable<br />

revenue source because<br />

mining machinery requires<br />

scheduled maintenance.<br />

The new model also<br />

has helped the company<br />

pull through the global<br />

recession unscathed. “A<br />

service-oriented model is<br />

the largest insurance policy<br />

any company could have,”<br />

he said.<br />

GLOBAL OUTREACH<br />

Even before the adoption<br />

of the service-oriented business<br />

model, Bucyrus International<br />

started a different<br />

type of transformation —<br />

from a domestic company<br />

to a global powerhouse.<br />

62 spring 20<strong>11</strong>


class notes<br />

the Kansas House of Representatives.<br />

He represents the state’s<br />

43rd district in suburban Kansas<br />

City. … Connie Dillon ’78 has<br />

joined CHS Healthcare Foundation<br />

as executive director. She<br />

brings more than 12 years of<br />

fundraising experience. Most<br />

recently, she served with the NCH<br />

Foundation. … Craig Weeks<br />

’78 was named in Global Finance<br />

as a leading fi gure in the supplychain<br />

fi nance fi eld. He participated<br />

at a London roundtable to<br />

discuss key developments in his<br />

industry. … John Beale ’78<br />

is living in Washington, D.C., as<br />

the Barbados ambassador to the<br />

U.S. and also as the permanent<br />

representative to the Organization<br />

of American States. Prior to this,<br />

he was the CEO of RBTT Bank in<br />

Barbados. Beale also worked for<br />

the World Bank Group at the IFC<br />

and for Chase and Banco Internacional<br />

— a joint venture between<br />

Bank of America and Royal Bank<br />

of Canada — in Brazil.<br />

1980s<br />

Mark Unglaub ’80 started a<br />

new position as global architectural<br />

consultant for Stanley<br />

Security Solutions, part of worldwide<br />

Stanley Black & Decker. The<br />

position allows Unglaub to travel<br />

all over the world. … Michael<br />

Monahan ’80 has been appointed<br />

president of BCA Study<br />

Abroad, effective July 1, 20<strong>11</strong>. He<br />

is currently director of the International<br />

Center in the Institute for<br />

Global Citizenship at Macalester<br />

College in Saint Paul, Minnesota.<br />

… Jorge Moix ’82 serves as a<br />

board member for the Barcelona<br />

soccer club in Spain. …<br />

Gregory Duncan ’82 returned<br />

to Susquehanna Bancshares<br />

as executive vice president and<br />

chief operating offi cer effective<br />

Jan. 28, 20<strong>11</strong>. He had been at<br />

Susquehanna from 1987 to 2008,<br />

rising to executive vice president<br />

and chief operating offi cer. …<br />

Michael Yonker ’82 has been<br />

appointed chief human resources<br />

offi cer for Marriott Vacation Club<br />

International. In his new role,<br />

Yonker is responsible for the division’s<br />

human resources strategies,<br />

programs and performance<br />

for more than 9,000 associates<br />

worldwide and will also serve on<br />

the division’s Executive Committee<br />

and Marriott’s Global Senior<br />

Human Resources Leadership<br />

Team. … Byron Smith ’83 was<br />

promoted to director of international<br />

sales for Maxi-Lift in Dallas,<br />

Texas. … Jim Ward ’83 now<br />

serves as the interim president<br />

Sullivan said Bucyrus<br />

International hired him<br />

when he graduated from<br />

<strong>Thunderbird</strong> to help guide<br />

the global expansion.<br />

DARYL JAMES<br />

Bucyrus International President<br />

and CEO Timothy Sullivan<br />

’76 talks Nov. 2, 2010, at<br />

<strong>Thunderbird</strong> School of Global<br />

Management.<br />

“When the recruitment was<br />

being done here, they were<br />

hiring students who could<br />

help with the international<br />

introduction of the products<br />

around the world,”<br />

Sullivan said.<br />

When he arrived at<br />

Bucyrus International, 80<br />

percent of the company’s<br />

revenue came from the<br />

United States. Today about<br />

75 percent comes from outside<br />

the United States.<br />

“In 35 years there has<br />

been a complete change<br />

in how we do business,”<br />

Sullivan said. “A company<br />

that was primarily domestic<br />

is now primarily international.”<br />

COMMODITY BOOM<br />

A third factor that has<br />

helped Bucyrus International<br />

sustain its growth in<br />

recent years has come from<br />

the rapid industrialization<br />

of emerging markets such as<br />

China and India.<br />

“We know historically<br />

that when any country goes<br />

through an industrial<br />

revolution, there is also<br />

an urbanization of the<br />

population,” he said. “We<br />

are seeing that now in the<br />

emerging economies, which<br />

is creating new demand for<br />

basic commodities.<br />

“The United States had its<br />

industrial revolution in the<br />

first part of the last century,<br />

and Europe was the century<br />

before that,” Sullivan said.<br />

“We have three or four<br />

countries now at that same<br />

level of industrialization<br />

and urbanization, which<br />

has created effectively a<br />

commodity boom that<br />

we have never seen in the<br />

world before.”<br />

thunderbird magazine 63


class notes<br />

DARYL JAMES<br />

Thunder Radio host Richard Kim ’12 interviews Jim McNamara ’77, on Nov. 4, 2010, during a campus visit.<br />

Pantelion fills Hollywood gap<br />

with movie studio for Latinos<br />

A<br />

classic Jane Austen<br />

story received a<br />

modern Latino<br />

makeover with the<br />

first release from Pantelion<br />

Films, a new Hollywood<br />

studio launched by Jim<br />

McNamara ’77 and two bigname<br />

partners.<br />

Pantelion Films premiered<br />

“From Prada to Nada” at<br />

theaters across the United<br />

States on Jan. 28, 20<strong>11</strong>.<br />

Additional movies will<br />

follow each month, creating<br />

momentum for a brand<br />

that McNamara envisions<br />

as the new face of Hispanic<br />

entertainment in the United<br />

States.<br />

“The objective is to create<br />

the first Hollywood studio<br />

focused specifically on the<br />

U.S. Hispanic audience,”<br />

McNamara said during<br />

a campus interview with<br />

Thunder Radio on Nov. 4,<br />

2010. “The idea is to create a<br />

flow of product so that the<br />

audience knows there is a<br />

new movie every month.”<br />

Pantelion Films is a joint<br />

venture that draws its name<br />

from its three partners:<br />

Panamax Films, Televisa and<br />

Lionsgate Entertainment. As<br />

founder and chairman of<br />

Panamax Films, McNamara<br />

has worked since 2005 to<br />

tap into the growing U.S.<br />

Hispanic movie audience.<br />

Prior to that venture,<br />

he worked in executive<br />

positions with Telemundo<br />

Communications, Universal<br />

Television Enterprises<br />

and New World Entertainment.<br />

McNamara started his<br />

career as a sports agent with<br />

International Management<br />

Group after graduating from<br />

<strong>Thunderbird</strong>.<br />

He was born and raised<br />

as a U.S. citizen in Panama,<br />

where he learned Spanish<br />

and flirted with a career as a<br />

professional golfer.<br />

“From Prada to Nada”<br />

updates Jane Austen’s “Sense<br />

and Sensibility,” a tale of two<br />

wealthy women who suddenly<br />

find themselves poor.<br />

The movie was filmed in<br />

English with Spanish terms<br />

sprinkled in.<br />

“All the movie companies<br />

know that the largest<br />

segment of the moviegoing<br />

population is the Hispanic<br />

audience from ages 15 to<br />

30,” McNamara said. “These<br />

people go to the movies<br />

almost every weekend.”<br />

He said people in this audience<br />

are trained to watch<br />

movies in English, so they<br />

are not looking for Spanishlanguage<br />

films. “But what we<br />

discovered in our research,”<br />

McNamara said, “is they<br />

would like to see themselves<br />

reflected more on screen —<br />

not with a sledgehammer,<br />

but with a subtle nod to<br />

their culture. We think this<br />

film accomplishes all those<br />

objectives.”<br />

and chief executive offi cer of<br />

the Phoenix Symphony. He is a<br />

classically trained musician and<br />

a seasoned corporate executive<br />

with years of leadership and<br />

management experience. Ward<br />

also is a venture partner in<br />

venture capital fi rm Alsop Louie<br />

Partners, focused on early stage<br />

evernet/cloud computing startups.<br />

… Deborah Weymouth<br />

’84 has been chosen as senior<br />

vice president of operations and<br />

executive director of New Milford<br />

Hospital in Connecticut. … Melinda<br />

Guravich’84 was named<br />

2010 Communicator of the Year<br />

by the Dallas, Texas, chapter<br />

of the International Association<br />

of Business Communicators.<br />

… Randi Yoder ’85 has been<br />

named senior vice president for<br />

development at Minnesota Public<br />

Radio. … Randel Waites ’85<br />

has joined Cushman & Wakefi eld<br />

as managing director of client<br />

solutions for the Midwest region.<br />

Previously, Waites was chief<br />

operating offi cer of John Buck<br />

International, where he helped<br />

establish a property management<br />

division in Abu Dhabi,<br />

United Arab Emirates. … Susan<br />

Dean Hammock ’86 has a<br />

consulting business called the<br />

College Application Coach. She<br />

lives in Orlando, Florida, with her<br />

husband, Kevin, and their three<br />

children. … Nancy King ’86<br />

was featured in the Chillicothe<br />

Gazette for being the fi rst woman<br />

and youngest person on the Chillicothe<br />

(Ohio) City Council in 1972.<br />

… Marc Gallin ’86 has joined<br />

Chevalier Machinery in Santa Fe<br />

<strong>Spring</strong>s, California, as director of<br />

marketing. … John Bauer ’87<br />

was appointed chief architect<br />

at the Library of Congress the<br />

same week his son, Jack, was<br />

born. … Stephen Hargreaves<br />

’87 recently joined Conservation<br />

International as senior manager,<br />

fi nancial reporting systems. …<br />

Curt Howell ’87 recently joined<br />

Stant Corp. as CEO. Stant Corp. is<br />

a manufacturer of engineered va-<br />

64 spring 20<strong>11</strong>


class notes<br />

por and fl uid control components.<br />

… Rick McCarthy ’88 has been<br />

appointed vice president of sales<br />

and marketing for the Americas<br />

at DST Global Solutions.<br />

1990s<br />

Philip Korn ’90 has joined First<br />

Republic Bank in Palo Alto, California,<br />

as relationship manager and<br />

managing director. … Steven<br />

Soehlig ’90 spent the austral<br />

summer (September 2010 to<br />

February 20<strong>11</strong>) living and working<br />

in Antarctica doing logistics<br />

and air services support for the<br />

National Science Foundation and<br />

the U.S. Antarctic Program. He<br />

was employed by Raytheon Polar<br />

Services. … Rikia Saddy ’90<br />

was recently profi led in “Understanding<br />

Human Communications,”<br />

a widely used undergraduate<br />

textbook in the fi eld.<br />

Saddy has more than 15 years<br />

of experience advising Canadian,<br />

U.S. and European companies on<br />

strategic communications issues.<br />

… Cynthia Curtis ’90 has been<br />

promoted to vice president and<br />

chief sustainability offi cer at CA<br />

Technologies. … Mario Zaldivar<br />

’91 has been named president of<br />

Accountants Alumni Associations<br />

for the Universidad Iberoamericana<br />

in Mexico City. … Stewart<br />

Sarkozy-Banoczy ’91 has been<br />

appointed director of philanthropic<br />

research and initiatives for the<br />

U.S. Department of Housing and<br />

Urban Development in Washington,<br />

D.C., within the Offi ce for<br />

International and Philanthropic<br />

Innovation. … Sven Henrich<br />

’92 was recently featured in The<br />

Arizona Republic for his dance<br />

studio, Music Box Dance Center,<br />

in Glendale, Arizona. … Samir<br />

Kumar ’93 was invited to speak<br />

at the conference “Leveraging the<br />

China Market,” organized by Hong<br />

Kong University of Science and<br />

Technology on Oct. 16, 2010. …<br />

Rake Jiang ’93 has joined Sixnet<br />

as vice president of international<br />

sales. … Fernando Farré ’94<br />

is now based in Buenos Aires,<br />

Argentina, with his wife and three<br />

children. He was recently recruited<br />

by Coty Beauty as general manager<br />

for Argentina and Chile. …<br />

Arkady Gerasenko ’94 has been<br />

named corporate banking head<br />

of ING Bank’s Sofi a branch, the<br />

aving an itch to<br />

travel the globe is<br />

a common trait<br />

of T-birds. But<br />

Lisa Dahl ’93 isn’t packing<br />

her suitcases for the usual<br />

business trips or vacations.<br />

When she tours a city, she<br />

does it on foot.<br />

Dahl has pounded the<br />

pavement — or dirt —<br />

in marathons on three<br />

continents and in 49 U.S.<br />

states. She hopes someday<br />

to be part of an elite few<br />

hundred runners who have<br />

participated in marathons<br />

on every continent. Earlier<br />

this year, the senior director<br />

of business development<br />

for Lexmark International<br />

reached 50 states when<br />

she ran in the Maui Ocean<br />

Front Marathon in Hawaii.<br />

“You can’t always see a<br />

city when you’re there on<br />

business. But when you go<br />

running, it’s a really neat<br />

way to be able to see the<br />

city, be with locals and experience<br />

a place,” Dahl said.<br />

On a recent trip, Dahl<br />

traveled to Cambodia for<br />

a marathon. After the race,<br />

she met an impoverished<br />

child who was barefoot and<br />

trying to sell postcards to<br />

tourists.<br />

Dahl was so consumed<br />

with the need to help the<br />

child that she ended up<br />

taking the shoes off her feet<br />

and giving them to the little<br />

Bulgarian banking arm of Dutch<br />

fi nancial and insurance group ING.<br />

The appointment took effect Jan.<br />

1, 20<strong>11</strong>. … Stefan Pepe ’94<br />

has been appointed chief product<br />

offi cer of Gilt Groupe. … Mark<br />

Field ’95 recently launched the<br />

Marathon runner aims for every continent<br />

H<br />

boy.<br />

“Anyone who can afford<br />

to go out there and run, can<br />

afford to give a child their<br />

shoes,” she said.<br />

Dahl said that her experiences<br />

running in so many<br />

marathons have allowed<br />

her to meet diverse people<br />

and strong women around<br />

the world. She likens it to<br />

her time as a student at<br />

<strong>Thunderbird</strong>.<br />

“One of my fondest<br />

memories of <strong>Thunderbird</strong><br />

was just being with this<br />

infusion of people from<br />

different backgrounds and<br />

experiences,” Dahl said.<br />

“My <strong>Thunderbird</strong> experience<br />

was a great jumpingoff<br />

point for being very<br />

open to visiting other parts<br />

of the world.”<br />

A boy near Angkor Wat, Siem Reap, Cambodia, wears shoes donated<br />

by Lisa Dahl ’93 following a December 2010 marathon.<br />

SUBMITTED PHOTO<br />

thunderbird magazine 65


class notes<br />

Veterans Job Creation Program to<br />

help former homeless, disabled<br />

and unemployed veterans in<br />

Phoenix, Arizona. Field, who served<br />

eight years in the U.S. Navy prior<br />

to attending <strong>Thunderbird</strong>, is a<br />

Phoenix-based mortgage banker.<br />

… Andre Doumitt ’95 was<br />

recently featured in a report by the<br />

Defense Advanced Projects Agency<br />

for his business, Geosemble<br />

Technologies. … Alison Keller<br />

’95 has joined AMR Management<br />

Services as programs coordinator.<br />

… Gita Patel ’96, a New Jerseybased<br />

consultant, recently traveled<br />

to El Salvador as a researcher for<br />

the Business Council for Peace,<br />

a nonprofi t organization that promotes<br />

women’s empowerment. …<br />

Peter Mulroy ’96 was recently<br />

elected chairman of Factors Chain<br />

International, a global association<br />

of factoring companies located in<br />

65 countries. … Philip Graham<br />

’96 was recently profi led in the<br />

San Diego Business Journal online<br />

edition. He is vice president of<br />

institutional advancement for Sanford-Burnham<br />

Medical Research<br />

Institute in California. … Kurt<br />

Gusinde ’96 was featured in the<br />

News-Register for his mountain<br />

climbing record and his attempt at<br />

climbing Mount Everest. … Peter<br />

Zapf ’96 has been appointed chief<br />

operating offi cer of Global Sources,<br />

a leading business-to-business<br />

media company and primary<br />

facilitator of trade in greater China.<br />

The company’s chairman and CEO,<br />

Merle Hinrichs ’65, is also a<br />

T-bird. … Michael Cardone III<br />

’97 has been appointed president<br />

of Cardone Industries. He is the<br />

third generation of the family to<br />

serve as president of the company.<br />

His appointment became effective<br />

Jan. 3, 20<strong>11</strong>. … Jay Neuhaus<br />

’98 recently accepted a role as<br />

head of marketing for the 2014<br />

FIFA World Cup offi ce in Rio de<br />

Janeiro, Brazil. … Michael<br />

Kaplan ’98 teaches a course at<br />

the University of Utah’s Parks, Recreation<br />

and Tourism Department<br />

called “Introduction to Ski Resort<br />

Management.” Kaplan has worked<br />

at resorts in Utah, Colorado, New<br />

Hampshire, Sweden, Austria and<br />

Switzerland. … Chakrit Benedetti<br />

’99 was recently featured in<br />

the Bangkok Post in an article detailing<br />

how a family tragedy thrust<br />

the T-bird into taking over his<br />

family businesses, Italasia Electro<br />

and Italasia Trading, at age 23. …<br />

Gonzalo de la Melena ’99 was<br />

recently promoted from interim<br />

president and CEO of the Arizona<br />

Hispanic Chamber of Commerce to<br />

the permanent president and CEO.<br />

2000s<br />

Melanie Markwell ’00, an<br />

assurance senior manager in<br />

the Los Angeles offi ce of BDO<br />

Seidman LLP, was named the<br />

Ranked #1* among business schools as<br />

having the best “potential to network.”<br />

*The Economist<br />

The strength of the network refl ects the strength of the School.<br />

Gifts to the <strong>Thunderbird</strong> Annual Fund make your network and <strong>Thunderbird</strong>’s impact even greater.<br />

GIVE TODAY!<br />

Phone: 602.978.7309 | Mail: 1 Global Place, Glendale AZ 85306 | Online: www.thunderbird.edu/giving<br />

66 spring 20<strong>11</strong>


class notes<br />

2010 recipient of the Ben<br />

Neuhausen Professional Integrity<br />

Award. … Josh Dorfman ’00<br />

is vice president of marketing<br />

for GoodGuide, a fast-growing<br />

company that scientifi cally ranks<br />

thousands of products based on<br />

their health, environment and<br />

socially responsible attributes.<br />

… Susan Cordts ’01 beat out<br />

three other fi nalists on Oct. 28,<br />

2010, to win an Athena Award<br />

from the Phoenix Chamber of<br />

Commerce. The award honors<br />

women who excel in their fi elds<br />

and have given time to their communities.<br />

Cordts is president and<br />

CEO of Adaptive Technologies. …<br />

DeVere A.M. Kutscher ’03 and<br />

Duane Charles Pozza Jr. were<br />

recently married in Washington,<br />

D.C. Kutscher is chief marketing<br />

offi cer for the U.S. Hispanic<br />

Chamber of Commerce. …<br />

Alexander Aginsky ’03 was<br />

recently featured as a guest columnist<br />

in the Portland Business<br />

Journal in Oregon. Aginsky, who<br />

owns Aginsky Consulting, wrote<br />

about opportunities in exporting<br />

products. … Andy Unanue ’04<br />

was profi led in The Record for<br />

his newest enterprise, Trufoods.<br />

Unanue is CEO of AU & Associates<br />

and, through the 13th Street<br />

Entertainment group, is an owner<br />

of the popular Bagatelle restaurant,<br />

Kiss & Fly nightclub and RdV<br />

lounge. … Larry Segerstrom<br />

’05 has been appointed chief<br />

operating offi cer of Andover Ventures.<br />

… Jack Beldon III ’05 is<br />

T-bird helps<br />

shelter<br />

homeless<br />

children<br />

Blend solid T-bird<br />

business skills<br />

with a fierce desire<br />

to improve the<br />

quality of life in developing<br />

nations, and what do you<br />

get? The Washington, D.C.-<br />

based Hovde Foundation,<br />

which provides shelters for<br />

vulnerable youth in countries<br />

such as Mexico, Peru<br />

and Kenya, while empowering<br />

budding entrepreneurs<br />

in the same communities.<br />

Under the leadership of<br />

Executive Director Jeffrey<br />

Boyd ’03, the Hovde Foundation<br />

granted $2 million<br />

in 2010 for the development<br />

of shelters for homeless,<br />

trafficked and formerly<br />

enslaved children.<br />

Eric Hovde and his brother,<br />

Steven, who share duties<br />

as president and CEO of<br />

investment banking, asset<br />

management and private<br />

equity firm Hovde Financial,<br />

created and fund the<br />

foundation, which partners<br />

with local organizations<br />

Jeffrey Boyd ’03 works with schoolchildren in Ghana.<br />

in each country to operate<br />

Hovde Houses.<br />

“The Hovde House concept<br />

was modeled to be the<br />

Ronald McDonald House<br />

for street kids, where Hovde<br />

buys the land and funds<br />

the construction of a large<br />

group home and the first<br />

few years of operations,”<br />

Boyd said. “We then challenge<br />

the local partner to<br />

raise money outside Hovde,<br />

giving them the land and<br />

home free and clear when<br />

that goal is accomplished.”<br />

Boyd’s involvement<br />

doesn’t stop there. The organization<br />

also takes a seat<br />

on the shelters’ boards of<br />

directors and guides them<br />

through operational improvements,<br />

cutting costs,<br />

raising money and establishing<br />

on-site businesses to<br />

generate long-term revenue<br />

toward true sustainability.<br />

For example, one Hovde<br />

partner in Kenya launched<br />

a fish farm on a shelter’s<br />

property, while a partner<br />

in Rwanda is about to<br />

build a greenhouse to grow<br />

tomatoes.<br />

This year, Boyd will focus<br />

on developing business and<br />

marketing plans to help<br />

these partners solidify their<br />

profit potential.<br />

“I never had the desire to<br />

go to Wall Street, make a lot<br />

of money and conquer the<br />

world, but instead wanted<br />

to use my business skills<br />

to serve others,” Boyd said.<br />

“<strong>Thunderbird</strong> offered me a<br />

well-known degree, and the<br />

experience helped me land<br />

this job as well as other<br />

jobs that have prepared me<br />

for this.”<br />

SUBMITTED PHOTO<br />

thunderbird magazine 67


class notes<br />

a senior vice president in global<br />

credit derivatives operations<br />

at Barclays Capital. … David<br />

Dodge ’06 was recently featured<br />

in The Arizona Republic for his<br />

business, SurePrep Learning,<br />

which provides tutoring services<br />

in Arizona and three other Southwestern<br />

states. Dodge founded<br />

the company in 2005 and prepared<br />

his business plan as part<br />

of an entrepreneurship class at<br />

<strong>Thunderbird</strong>. … Chris Campbell<br />

’06 was recently profi led<br />

in whorunsgov.com from The<br />

Washington Post. Campbell is the<br />

legislative director for U.S. Sen.<br />

Orrin Hatch of Utah. … Daniel<br />

Nucuta ’07 has been promoted<br />

to director of electronic airworthiness<br />

in product integrity and<br />

product assurance for Honeywell<br />

Aerospace. … Govind Arora<br />

’08 has been promoted to vice<br />

president-fi nance for Honeywell<br />

Aerospace. After nearly two years<br />

in Asia, Arora is moving back to<br />

Phoenix and is looking forward<br />

to catching up with his T-bird<br />

friends. … Arjan Shahani ’09<br />

was published as a contributing<br />

blogger in AmericasQuarterly.<br />

org. Shahani is a member of the<br />

international advisory board of<br />

Global Majority, an international<br />

nonprofi t organization dedicated<br />

to the promotion of nonviolent<br />

confl ict resolution. … Tarush<br />

Nihalani ’09 is the materials<br />

manager for LSG Sky Chefs in the<br />

company’s North America region<br />

headquarters.<br />

2010s<br />

Courtney Williams ’10 was<br />

recently featured in the Arizona<br />

Daily Star for her Tucson-based<br />

company, Sharma Joyas. The<br />

business distributes ethnic<br />

jewelry via independent sales<br />

representatives to customers in<br />

the Argentine market.<br />

Talk to us<br />

You can let us know about<br />

changes in your life<br />

by e-mailing us at alumni@<br />

thunderbird.edu. We’ll publish<br />

your news in the next issue of<br />

the magazine. Don’t forget to<br />

update your personal profi le on<br />

My <strong>Thunderbird</strong> (MTB). Log on<br />

at my.t-bird.edu, click on the<br />

“personalize” button, then click<br />

on the “edit” buttons for each<br />

category you want to change.<br />

Show the world you’re a T-bird!<br />

Andy Chen ’05; Bell Benjapatanamongkol ’08; Alicia Sutton ’09; Joy Lubeck ’86; Jaro Horvath ’06<br />

Get your Thundergear at www.thundershop.com today!<br />

68 spring 20<strong>11</strong>


in memoriam<br />

class notes<br />

Robert Ernest Anderson ’47<br />

died Sept. 5, 2010, at his home<br />

in Fountain Hills, Arizona. He<br />

served in the U.S. Navy from<br />

1943 to 1945 and was a<br />

member of the fi rst graduating<br />

class of <strong>Thunderbird</strong>. …<br />

James N. Leaken ’49, a retired<br />

Foreign Service Offi cer with the<br />

U.S. Department of State, died<br />

Aug. 4, 2010, in Santa Fe, New<br />

Mexico. During his Foreign Service<br />

career, he was assigned to<br />

U.S. embassies in Costa Rica, El<br />

Salvador and Spain. … Charles<br />

Myers ’50, a retired U.S. Army<br />

captain, died July 28, 2010, in<br />

Dallas, Texas. He was 93. Myers<br />

and his late wife, Mary, were<br />

among the founding members<br />

of St. Pius X Catholic Church. …<br />

Lyle Bricker ’51 of Oakland,<br />

Nebraska, died July 16, 2010.<br />

Bricker was born in Corvallis,<br />

Oregon, and joined the U.S. Army<br />

Air Corps in 1942. He worked for<br />

CitiBank around the world, then<br />

for Goodyear until he retired in<br />

1986. … George Wheelwright<br />

IV ’58 died in early 20<strong>11</strong>. He<br />

was a political scientist who<br />

started his career in South<br />

America. He later lectured at<br />

the University of South Carolina,<br />

studied at Tufts University in<br />

Massachusetts, and opened<br />

Name Brand Store of Stowe,<br />

Vermont. … Carl Ludvick ’60,<br />

a retired fi nancial manager at the<br />

World Bank, died Nov. 30, 2010,<br />

at Washington Hospital Center.<br />

Ludvik moved to Washington,<br />

D.C., in 1975 after participating<br />

in a yearlong executive<br />

exchange program with the U.S.<br />

Treasury Department. He served<br />

four years as a U.S. Navy pilot.<br />

… Dennis Davies ’66 died in<br />

October 2010 at his Southern<br />

California home. … Thomas<br />

“Tom” Arthur Dreis ’72, a<br />

retired banker and mail carrier,<br />

died Nov. 20, 2010. Following<br />

his military service at Fort Hood,<br />

Texas, Dreis attended <strong>Thunderbird</strong><br />

and then launched a 25-year<br />

career in banking. He later delivered<br />

mail in rural North Carolina.<br />

… John Dale Martens ’72 of<br />

Tulsa, Oklahoma, died Jan. 13,<br />

20<strong>11</strong>. Martens served in the U.S.<br />

Air Force Strategic Air Command.<br />

He worked at Ford Motor Co.<br />

and was later CEO and president<br />

of Sterling Oil in Tulsa. Most recently,<br />

Martens was principal of<br />

the Corporate Development Co.<br />

in Tulsa. … Lawrence Driskell<br />

’72 has died. <strong>Thunderbird</strong> Alumni<br />

Relations has been unable to<br />

locate an obituary. Anyone with<br />

information should e-mail alumni@thunderbird.edu.<br />

… John<br />

“Jack” Wolff ’74 died Sept.<br />

1, 2010. During his career he<br />

lived in Mexico, the Philippines,<br />

India, Guatemala, the Dominican<br />

Republic, Panama, Peru, Kenya<br />

and the United States. … Terri<br />

Neufeldt Race ’75 died Dec.<br />

12, 2010. Her career began in<br />

1976 as a bank examiner for the<br />

U.S. Comptroller of the Currency,<br />

and she frequently received<br />

overseas assignments examining<br />

foreign exchange operations of<br />

U.S. bank branches. As her family<br />

began to grow, Race retired in<br />

1986 to become a homemaker.<br />

… Sanford “Sandy” Roth ’77<br />

died Dec. <strong>11</strong>, 2010, in Lexington,<br />

Kentucky. He was born in Brooklyn,<br />

New York, and worked in<br />

automotive plastics. … Gregson<br />

Taylor Sliff ’78 of San Diego,<br />

California, died Oct. 5, 2010. He<br />

had a 29-year career in fi nance<br />

at Northrop Grumman. … Keith<br />

Joseph Kuhn ’84 died Nov. 15,<br />

2010, in Seattle, Washington. …<br />

Patrick Clarke Avis ’85 died<br />

Jan. 10, 20<strong>11</strong>, in Berwyn, Illinois.<br />

He was born in Cloquet, Minnesota,<br />

and was previously married<br />

to Diane K. Julian. … Ardith<br />

Dentzer ’87 died Nov. 30, 2010,<br />

after battling lung cancer. She<br />

was 52. Dentzer worked in retail<br />

and fi nance before becoming a<br />

community activist. … Derek<br />

Belter ’09 of Madison, Wisconsin,<br />

died Dec. 7, 2010. He was<br />

37. Belter was born in Edmonton,<br />

Alberta, Canada, and studied<br />

biology, chemistry and German<br />

aureen Jones,<br />

an information<br />

technology<br />

professional who<br />

worked at <strong>Thunderbird</strong> for<br />

more than 20 years, died<br />

Feb. 4, 20<strong>11</strong>. She was 61.<br />

Jones was born in<br />

Doncaster, England, and<br />

started at <strong>Thunderbird</strong> as a<br />

programmer in the administrative<br />

systems group of<br />

the Information Technology<br />

Department. Several years<br />

later, and after a brief hiatus,<br />

she returned as the group’s<br />

manager. In recent years,<br />

she led the IT applications<br />

team as director of administrative<br />

systems support.<br />

“In her many roles within<br />

<strong>Thunderbird</strong>, Maureen<br />

at the University of Wisconsin-<br />

LaCrosse. He later worked as a<br />

software engineer in Germany<br />

and an English teacher in Japan.<br />

After graduation from <strong>Thunderbird</strong>,<br />

Belter found work with a<br />

subsidiary of Johnson & Johnson<br />

as a research and development<br />

chemist in Madison.<br />

Friends and family participated with Maureen Jones, top left, at the<br />

Cancer Connections Walk on Dec. 5, 2010, in Phoenix, Arizona.<br />

T-bird IT manager dies at 61<br />

M<br />

worked with and touched<br />

the lives of nearly all<br />

members of our community,”<br />

<strong>Thunderbird</strong> Human<br />

Resources Director and<br />

General Counsel Kathy<br />

Krecke wrote in a message<br />

to faculty and staff.<br />

Jones shared a bit of her<br />

passion in her My <strong>Thunderbird</strong><br />

(MTB) profile: “I<br />

am a working manager and<br />

still greatly enjoy the fact<br />

that I can dig into code and<br />

troubleshoot problems,”<br />

she wrote. “My job has an<br />

ideal mix of interacting with<br />

the user community and<br />

solving technical problems.”<br />

A memorial service in<br />

her honor was held Feb. 12,<br />

20<strong>11</strong>, in Peoria, Arizona.<br />

SUBMITTED PHOTO<br />

thunderbird magazine 69


thunderbird<br />

class notes<br />

bo<br />

Behind the barbwire<br />

Adventures in Thai-Burma<br />

refugee camp inspire book<br />

BY T.F. RHODEN ’09<br />

Iheard the good news only days before our class graduation:<br />

There was an opportunity for me to return to Southeast<br />

Asia and work with refugee populations along the Thai-<br />

Burma border. This was in spring 2009; when the financial<br />

recession was at its nastiest and consequently not the best time<br />

to be a newly minted MBA looking for work.<br />

I recall there being more than a few lackadaisical <strong>Thunderbird</strong>s<br />

at the graduation reception party that evening. That night<br />

I had felt myself lucky to have had found a gig that synced<br />

perfectly with my experiences before <strong>Thunderbird</strong>.<br />

Living in a remote refugee camp does not normally register<br />

on an MBA’s list of optimal places to work after graduation.<br />

If not for a slightly bizarre desire on my own part to keep<br />

chasing one adventure after the next, I too might have found<br />

myself filed away into a more traditional post-MBA existence.<br />

Surprisingly, I found our MBA tool chest of skills to be<br />

extremely useful when I arrived in the refugee camp. After<br />

learning about the sordid processes whereby people flee their<br />

homeland to subsist on the handouts of the international<br />

community in a barren, barbwire-enclosed refugee camp, I<br />

saw an opportunity to assist in a few areas.<br />

Many of the Burmese who have to escape their country<br />

apply for resettlement in the West. In order to avoid having to<br />

live off the dole indefinitely when they come to a country like<br />

the United States, I set up workshops to help them become<br />

more employable.<br />

This included everything from how to put together an American-style<br />

resume, to how to prepare for an interview, to how<br />

SUBMITTED PHOTO<br />

Rhoden works at a refugee camp near the Thai-Burma border.<br />

The Village<br />

Author: T.F. Rhoden ’09<br />

Publisher: Digital Lycanthrope (Nov. 10, 2010)<br />

Description: Paperback, 324 pages<br />

ISBN: 978-0615415345<br />

to shake hands. These courses proved popular in the main<br />

camp where I worked. Later I heard success stories of newly<br />

resettled refugees in the United States who had won interviews<br />

and employment after completing my classes. I felt this to be<br />

an awesomely rewarding experience.<br />

Drawing on these and other experiences of being a Peace<br />

Corps volunteer and a graduate of Webster University Thailand,<br />

I have been able to publish my first piece of literary fiction,<br />

“The Village.” This has fit nicely with my previous books<br />

on the Thai and Burmese languages.<br />

Most recently, I have accepted an offer to pursue a Ph.D.<br />

at Northern Illinois University starting in the fall. Working<br />

closely with their federally funded Center for Southeast Asian<br />

Studies, I plan to do research that utilizes my past work in this<br />

region.<br />

I am looking forward to seeing how my degree from <strong>Thunderbird</strong><br />

will enrich my studies there as well!<br />

70 spring 20<strong>11</strong>


okshelf<br />

class notes<br />

Books on<br />

the Web<br />

<strong>Thunderbird</strong> Bookshelf, a blog on the <strong>Thunderbird</strong> Knowledge Network, catalogues books by <strong>Thunderbird</strong> authors at<br />

knowledgenetwork.thunderbird.edu/bookshelf. Here is a sampling of recent titles. If you know of other books from any<br />

year that we missed, please send a note to knowledgenetwork@thunderbird.edu.<br />

Amazing Arizona!<br />

Author:<br />

Boyé Layfayette<br />

De Mente ’53<br />

Publisher:<br />

Phoenix Books<br />

(Jan. 2, 2010)<br />

Darkling Plain<br />

Author:<br />

Gary Tillery ’73<br />

Publisher:<br />

iUniverse<br />

(Feb. 3, 2010)<br />

Forcing Amaryllis<br />

Author:<br />

Louise Ure ’76<br />

Publisher: Grand<br />

Central Publishing<br />

(May 1, 2006)<br />

International<br />

Business<br />

Co-author:<br />

<strong>Thunderbird</strong><br />

Professor Michael<br />

Moffett, Ph.D.<br />

Publisher: Wiley;<br />

8th edition (Aug.<br />

23, 2010)<br />

The Lazy<br />

Environmentalist<br />

on a Budget<br />

Author:<br />

Josh Dorfman ’00<br />

Publisher: Stewart,<br />

Tabori & Chang<br />

(April 1, 2009)<br />

Making Out in<br />

Burmese<br />

Author:<br />

T.F. Rhoden ’09<br />

Publisher:<br />

Tuttle Publishing<br />

(March 10, 20<strong>11</strong>)<br />

Murder on Everest<br />

Co-author:<br />

Charles G. Irion ’75<br />

Publisher: Irion<br />

Books LLC (2010)<br />

Murder on<br />

Mt. McKinley<br />

Co-author:<br />

Charles G. Irion ’75<br />

Publisher: Irion<br />

Books LLC<br />

(Dec. 8, 2010)<br />

My Bad Tequila<br />

Author:<br />

Rico Austin ’98<br />

Publisher:<br />

PowWow<br />

Publishing<br />

(Sept. 30, 2010)<br />

Resurrection<br />

Garden<br />

Author:<br />

Frank Scully ’77<br />

Publisher:<br />

MuseItUp<br />

Publishing<br />

(Jan. 1, 20<strong>11</strong>)<br />

Somerset: A Novel<br />

Author: James P.<br />

Cunningham ’82<br />

Publisher:<br />

CreateSpace<br />

(Dec. 8, 2010)<br />

Ten Ways to Your<br />

Cat’s Happiness<br />

Author:<br />

Stanley Ely ’57<br />

Publisher:<br />

iUniverse.com<br />

(July 26, 2010)<br />

Book features Project Artemis graduate<br />

Anew book by foreign policy analyst Gayle<br />

Tzemach Lemmon tells the story of 2005 Project<br />

Artemis graduate Kamela Sediqi, an Afghan<br />

businesswoman who struggled to support her<br />

six brothers and sisters during the rise of the Taliban. “The<br />

Dressmaker of Khair Khana” grew out of the author’s trip<br />

to Kabul in December 2005, shortly after Sediqi returned<br />

from <strong>Thunderbird</strong>’s inaugural two-week course for Afghan<br />

women entrepreneurs. The book describes Sediqi’s launch<br />

of a home-based dressmaking business that eventually offered<br />

work to about 100 neighborhood women.<br />

The Dressmaker<br />

of Khair Khana<br />

Author: Gayle Tzemach<br />

Lemmon<br />

Publisher: Harper Collins,<br />

March 15, 20<strong>11</strong><br />

Description: Hardcover,<br />

288 pages<br />

ISBN: 978-0061732370<br />

thunderbird magazine 71


forum<br />

Democratization of knowledge<br />

Technology enables innovation and entrepreneurship in education<br />

BY SANJYOT DUNUNG ’87<br />

Education is a hot<br />

topic no matter<br />

which country you<br />

visit or live in. Regardless<br />

of any other issues<br />

debated about education,<br />

one clear global commonality<br />

is the acceptance<br />

that technology must be<br />

a key component of any<br />

educational system. A welleducated<br />

population is perceived<br />

by all governments<br />

as essential for economic<br />

competitiveness.<br />

Recent international<br />

events have left us all<br />

very aware of the impact<br />

of technology and social<br />

media on the rapid changes<br />

in the global political and<br />

social arenas. Less visible,<br />

but equally impactful, is<br />

the influence of technology<br />

on global education.<br />

Technology holds the key to<br />

enable students of all ages<br />

— whether in the K-12 age<br />

group, university and higher<br />

education, or corporate<br />

learning — to access critical<br />

learning regardless of where<br />

they are located around the<br />

world.<br />

Technology has expanded<br />

the access to high-quality<br />

education through any<br />

combination of e-learning<br />

and distance learning. In<br />

the past decade, the learning<br />

environment has seen many<br />

innovative startups grow<br />

into substantial companies.<br />

For example, Blackboard<br />

has leapfrogged ahead of its<br />

peers to provide innovative<br />

ways for teachers to use its<br />

technology to collaborate<br />

and organize learning material<br />

and connect more effectively<br />

with their students in<br />

and outside the classroom.<br />

Along with providing online<br />

options for the learning<br />

environment — referring to<br />

the classroom and teacherstudent<br />

experience — technology<br />

has also led to new<br />

and innovative approaches<br />

in both the development of<br />

and access to learning content,<br />

typically the textbooks<br />

and supplemental resources.<br />

Traditionally, printed<br />

books and other audiovisual<br />

materials in video<br />

were the only resources<br />

available to teachers and<br />

students. Technology is<br />

helping to revolutionize<br />

the traditional industries<br />

of publishing and media,<br />

leading to new business<br />

models, innovative product<br />

and delivery offerings, and<br />

more affordable options for<br />

students and educators.<br />

Innovative, young companies<br />

such as my own, Atma<br />

Global, have harnessed<br />

advances in technology to<br />

give birth to leading-edge<br />

learning solutions, enabling<br />

educators and students<br />

around the world to access<br />

high-quality, globally<br />

consistent and affordable<br />

learning content.<br />

At Atma Global, we’ve<br />

focused on creating highquality,<br />

supplemental learning<br />

content that utilizes rich<br />

multimedia and delivers<br />

the content to the student<br />

user, wherever they are —<br />

in the classroom, online,<br />

at work, in-flight and on<br />

the go — on the device of<br />

their choice. That’s clearly<br />

the next wave of innovation<br />

in education: providing<br />

high-quality learning<br />

content, whether a textbook<br />

or supplemental resources,<br />

that is globally consistent,<br />

easily accessible and<br />

responsive to the needs and<br />

expectations of increasingly<br />

tech-savvy students, regardless<br />

of where they are and<br />

what device they use.<br />

Technology is enabling<br />

the democratization of<br />

knowledge — allowing anyone,<br />

anywhere to have access<br />

to high-quality teaching<br />

and learning content, the<br />

impact of which remains<br />

to be seen in the political,<br />

economic and social arenas.<br />

Sanjyot Dunung ’87 is president<br />

of Atma Global. She is the<br />

author of several books on<br />

entrepreneurship, doing business<br />

in Asia, and international<br />

business. She has appeared on<br />

television and radio programs<br />

and is often a guest speaker<br />

at conferences addressing<br />

international business and<br />

entrepreneurship.<br />

Editor’s Note<br />

<strong>Thunderbird</strong> Forum is open to<br />

members of the <strong>Thunderbird</strong><br />

community who have a vision or<br />

an idea to share. Write to<br />

the editor with your ideas,<br />

and we will explore with you<br />

its potential as a column.<br />

magazineeditor@thunderbird.edu<br />

72 spring 20<strong>11</strong>


Share your experiences<br />

with future T-birds<br />

You’ve been there. You’ve done that.<br />

Share your T-bird experience.<br />

If you know someone with a global<br />

curiosity – someone who is ready to take<br />

the next step toward a global business<br />

career – refer him or her to <strong>Thunderbird</strong>.<br />

Our varied program options are designed<br />

to meet a wide range of needs.<br />

Help expand <strong>Thunderbird</strong>’s ranks by<br />

becoming an honorary member of our<br />

worldwide recruiting team.<br />

Visit www.my.t-bird.edu and click “Refer<br />

a Future T-bird.” A <strong>Thunderbird</strong> recruiter<br />

will contact you soon.<br />

Get involved!<br />

<strong>Thunderbird</strong> is looking for Alumni<br />

Ambassadors. Work hand-in-hand with<br />

<strong>Thunderbird</strong>’s recruitment team to help<br />

spread the word to prospective students.<br />

Serve as a representative at local events<br />

Inform <strong>Thunderbird</strong>’s recruitment team<br />

about local alumni events open to<br />

prospective students<br />

Coordinate conversations between<br />

prospective students and alumni in the<br />

same global region or career.<br />

For more information contact: ambassadors@thunderbird.edu


<strong>Thunderbird</strong> Campus<br />

Alumni Relations<br />

1 Global Place<br />

Glendale, Arizona USA 85306-6000 USA<br />

NONPROFIT ORG.<br />

US POSTAGE<br />

PAID<br />

MENDOTA, IL<br />

PERMIT #135<br />

ADDRESS SERVICE REQUESTED<br />

63 . 2 . 20<strong>11</strong><br />

<strong>Thunderbird</strong> Global Celebration<br />

It's about knowledge shared. Connections established. History made.<br />

THUNDERBIRD CAMPUS | GLENDALE, AZ | NOVEMBER 10-13, 20<strong>11</strong><br />

GLOBAL BUSINESS DIALOGUE<br />

NOVEMBER 10-<strong>11</strong>, 20<strong>11</strong><br />

Don’t miss this world-class event at which<br />

thought leaders from around the world<br />

convene for two days of thought-provoking<br />

discussion on the world’s most important<br />

global business topics. Learn from top<br />

global leaders, network with senior<br />

executives from around the world.<br />

And, be there for the “Last Pub Night”<br />

at the old <strong>Thunderbird</strong> Pub.<br />

TOWER CELEBRATION & HOMECOMING<br />

NOVEMBER 10-13, 20<strong>11</strong><br />

Celebrate the grand re-opening of the<br />

<strong>Thunderbird</strong> Tower, restored to remember<br />

our past, present and future as the heart of<br />

campus. Reconnect with former classmates,<br />

visit with faculty and meet the newest<br />

T-bird student body. Be sure to visit and<br />

experience the splendor of the new<br />

<strong>Thunderbird</strong> Pub at this once-in-a-lifetime<br />

Homecoming weekend.<br />

Register today at www.thunderbird.edu/<strong>11</strong>-<strong>11</strong>-<strong>11</strong><br />

Lodging, registration and dining costs are outlined at www.thunderbird.edu/homecoming<br />

For additional information, email alumni@thunderbird.edu or call 602-978-7359.

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