Spring 11 MASTER.indd - Thunderbird Magazine
Spring 11 MASTER.indd - Thunderbird Magazine
Spring 11 MASTER.indd - Thunderbird Magazine
Create successful ePaper yourself
Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.
spring 20<strong>11</strong><br />
magazine<br />
India catches<br />
its stride<br />
Meet the T-birds<br />
driving innovation from<br />
Hyderabad to New Delhi<br />
<strong>11</strong> reasons<br />
to attend<br />
<strong>11</strong>.<strong>11</strong>.<strong>11</strong><br />
<strong>Thunderbird</strong>:<br />
There’s an<br />
app for that<br />
Brazil’s<br />
biofuel<br />
revolution
<strong>Thunderbird</strong> is your source for global<br />
business knowledge. Even after graduation.<br />
The global marketplace is in constant flux. Refresh,<br />
retool and broaden your global mindset by enrolling in<br />
an on-site or online executive education certificate program.<br />
Reap the benefits with <strong>Thunderbird</strong>’s relevant and<br />
timely curriculum applicable to today’s global challenges.<br />
<strong>Thunderbird</strong><br />
alumni receive<br />
a 50%<br />
discount!<br />
ONLINE CERTIFICATE<br />
PROGRAMS<br />
CLASSROOM CERTIFICATE<br />
PROGRAMS<br />
<br />
<br />
<br />
Executive Certificate in<br />
Global Finance<br />
Executive Certificate in<br />
Global Marketing<br />
Executive Certificate in<br />
Global Negotiations<br />
COMING SOON!<br />
Executive Certificate in Global<br />
Corporate Social Responsibility<br />
<br />
Executive Certificate in<br />
Global Leadership<br />
INDEPENDENT STUDY<br />
PROGRAMS<br />
<br />
<br />
<br />
Financial Management of<br />
Global Currency Exchange<br />
Global Communications Essentials<br />
Global Customer Relationship<br />
Management Essentials<br />
<br />
<br />
<br />
<br />
<br />
Advanced Management<br />
Program for Oil and Gas<br />
Industry Executives<br />
Advanced Negotiation Strategies<br />
for Global Effectiveness<br />
Communicating and<br />
Negotiating with a<br />
Global Mindset<br />
Creating Value Through<br />
Global Strategy<br />
Innovation and<br />
Entrepreneurship in Healthcare<br />
<br />
<br />
Global Finance Essentials<br />
Global Manufacturing<br />
Essentials<br />
<br />
Leading and Managing in<br />
Turbulent Times: Global<br />
Leadership Certificate Program<br />
<br />
<br />
Global Marketing Essentials<br />
Global Strategy Essentials<br />
<br />
Leading Global Projects for<br />
Strategic Results<br />
<br />
Global Supply Chain<br />
Management Essentials<br />
<br />
Marketing for Global Entry<br />
<br />
Seeing the Global Leader in You<br />
Register for Online Certificates<br />
www.thunderbird.edu/execonline<br />
thunderbirdonline@thunderbird.edu<br />
(602) 978-7627 or (800) 457-6959<br />
Register for Classroom Certificates<br />
www.thunderbird.edu/executive<br />
executive@thunderbird.edu<br />
(602) 978-7353 or (800) 457-6954
magazine : spring : 20<strong>11</strong><br />
SAMANTHA NOVICK<br />
On the cover: A rural fisherman heads to work<br />
Jan. 16, 20<strong>11</strong>, on the Kerala backwaters near the<br />
southwestern tip of India. From Hyderabad to New Delhi,<br />
young innovators with big ideas are driving growth.<br />
feature stories<br />
Innovation will drive growth at <strong>Thunderbird</strong> and around<br />
the world in the coming years. Articles in this issue focus<br />
on new technology and ideas in India and Brazil, two<br />
emerging markets reshaping the global economy. Closer<br />
to home, a new Global Business Dialogue and other<br />
initiatives linked to <strong>Thunderbird</strong>’s Vision 2020 will help<br />
the school innovate for scale and impact.<br />
20<br />
24<br />
28<br />
36<br />
There’s an app for that<br />
Put the power of <strong>Thunderbird</strong>’s global<br />
network in the palm of your hand.<br />
Countdown to <strong>11</strong>.<strong>11</strong>.<strong>11</strong><br />
<strong>11</strong> reasons to attend <strong>Thunderbird</strong>’s<br />
three-in-one gala this November.<br />
India catches its stride<br />
New wave of entrepreneurs drive innovation.<br />
Biofuel revolution<br />
<strong>Thunderbird</strong> Professor John Zerio, Ph.D.,<br />
takes students to Brazil’s ethanol heartland.<br />
42<br />
T-bird tradition delivers global adventures.<br />
Winterim wonderlands<br />
departments<br />
4 News & 48 Faculty 56 Chapter 58 Class 72<br />
Notes<br />
Campus<br />
projects,<br />
partnerships &<br />
recognitions.<br />
Focus<br />
Thought<br />
leadership from<br />
<strong>Thunderbird</strong><br />
professors.<br />
News<br />
Fundraisers,<br />
forums &<br />
socials around<br />
the world.<br />
Notes<br />
Your promotions,<br />
career<br />
moves & major<br />
life events.<br />
Forum<br />
Sanjyot P.<br />
Dunung ’87<br />
discusses the<br />
democratization<br />
of knowledge.<br />
on the web<br />
Find blogs, columns,<br />
videos, podcasts and<br />
interactive forums<br />
on the <strong>Thunderbird</strong><br />
Knowledge Network,<br />
www.thunderbird.edu/<br />
knowledgenetwork<br />
Middle East<br />
unrest Q&A<br />
<strong>Thunderbird</strong> Professor Paul<br />
Kinsinger responds to alumni<br />
questions during an hourlong<br />
webinar March 2, 20<strong>11</strong>,<br />
following uprisings in Egypt,<br />
Bahrain, Libya and other Middle<br />
East countries.<br />
Building the<br />
case for CSR<br />
<strong>Thunderbird</strong> Professor<br />
Gregory Unruh, Ph.D., shares<br />
the “three C’s” of corporate<br />
social responsibility — clarify,<br />
commit and capture — during<br />
a <strong>Thunderbird</strong> Executive MBA<br />
lecture March 3, 20<strong>11</strong>.<br />
Global sourcing<br />
success in China<br />
Manufacturing professional<br />
Michael Diliberto ’09 fell in<br />
over his head the fi rst time he<br />
visited China to explore Asian<br />
sourcing options. Since then,<br />
he has learned many real-world<br />
lessons.
comments<br />
Readers have plenty to say about the columns, blogs and videos<br />
on the <strong>Thunderbird</strong> Knowledge Network and social media sites<br />
such as LinkedIn, Facebook, Twitter and YouTube. Visit<br />
www.thunderbird.edu/social to join these conversations and more.<br />
Cultural mishaps<br />
Anetta Hunek ’09<br />
asked <strong>Thunderbird</strong> alumni<br />
on LinkedIn to share their<br />
cultural misadventures for<br />
a book she is writing. She<br />
received more than 45<br />
responses, including these:<br />
When I was first learning<br />
Japanese in 1990, I told a<br />
group of English learners<br />
visiting from Japan that I<br />
wanted to sit with them.<br />
But I made a mistake with<br />
my preposition and instead<br />
said I wanted to sit on them.<br />
They laughed about that for<br />
quite a while.<br />
— Stuart Schulte ’96, Raleigh-<br />
Durham, North Carolina<br />
Arriving in Utah on a<br />
scholarship from Denmark,<br />
I noticed the signs for<br />
“Garage Sale” that<br />
frequently appeared during<br />
the spring and summer.<br />
Having not experienced<br />
these kinds of sales in<br />
Europe, I eventually asked<br />
my host family why people<br />
were selling their garages<br />
when I was still seeing cars<br />
in their driveways. I am still<br />
puzzled about “yard sales.”<br />
— Ole Dam ’75,<br />
Boise, Idaho<br />
I was traveling through<br />
Texas with my boss from<br />
headquarters in Spain.<br />
We kept seeing large<br />
billboards with the face<br />
of an evangelist that read<br />
“Jesus Cares.” Finally on<br />
the third day of the trip, my<br />
boss turned to me and said,<br />
“This Jesus Cares is a really<br />
popular guy.” Jesus is a very<br />
common name in Spain, and<br />
he interpreted the Cares as<br />
his last name.<br />
—Dan Ramsey ’93, Phoenix,<br />
Arizona<br />
No. 1 ranking<br />
<strong>Thunderbird</strong> kept its<br />
No. 1 ranking in international<br />
business from the Financial<br />
Times. Feedback on<br />
Facebook:<br />
Fantastic! Thanks for<br />
keeping up the tradition.<br />
— Nouvriet Boutros ’99, Abu<br />
Dhabi, United Arab Emirates<br />
Tower tour<br />
Save the Tower project<br />
leader Will Counts ’09<br />
opened the World War II<br />
landmark for a video tour in<br />
November 2010. Feedback<br />
on YouTube:<br />
It is exciting to see the old<br />
Tower rising again! I hope to<br />
be there in fall 20<strong>11</strong> to see<br />
the finished product.<br />
— Cesareo Goyanes-Duran<br />
’95, Caracas, Venezuela<br />
Language learning<br />
<strong>Thunderbird</strong> Emeritus<br />
Professor Bob Moran,<br />
Ph.D., shared a column<br />
and video on Dec. 10,<br />
2010, about language<br />
acquisition. Feedback on<br />
the <strong>Thunderbird</strong> Knowledge<br />
Network:<br />
This is a great primer for<br />
anyone who wants to better<br />
understand the difference<br />
between low- and highcontext<br />
communication.<br />
— Christopher Boily ’96,<br />
San Francisco, California<br />
Foreign students<br />
<strong>Thunderbird</strong> President<br />
Ángel Cabrera blogged<br />
about business school<br />
enrollment trends on Feb.<br />
9, 20<strong>11</strong>. Feedback on the<br />
Knowledge Network:<br />
I have to wonder if<br />
part of the issue with the<br />
decrease in applications<br />
to U.S. schools by foreign<br />
students has something to<br />
do with the perception of<br />
the U.S. as a whole. Not<br />
only has the discourse in<br />
Congress been negative<br />
toward immigrants, but<br />
maybe there is also a<br />
perception that the U.S.<br />
is a country in decline. …<br />
If that is the case, it will<br />
become harder for the U.S.<br />
to compete.<br />
—René Gutiérrez ’97,<br />
Wichita, Kansas<br />
<strong>Magazine</strong> kudos<br />
Alumni also send letters<br />
by traditional mail:<br />
I just received the fall<br />
2010 issue of <strong>Thunderbird</strong><br />
<strong>Magazine</strong>, which is<br />
interesting and presented in<br />
a first-class manner.<br />
— Bob Dilworth ’60,<br />
Naples, Florida<br />
The fall 2010 issue of<br />
<strong>Thunderbird</strong> <strong>Magazine</strong> was<br />
outstanding in all respects<br />
— writing, photography and<br />
layout. An Oriental proverb<br />
goes, “What you will be, you<br />
are now becoming.” What<br />
<strong>Thunderbird</strong> has become is<br />
truly amazing.<br />
— Tom Osborne ’59,<br />
Murrieta, California<br />
TRULY GLOBAL<br />
<strong>Thunderbird</strong><br />
<strong>Magazine</strong><br />
VOLUME 63, NO. 2, SPRING 20<strong>11</strong><br />
Editor<br />
Daryl James<br />
Graphic Designer<br />
Tim Clarke<br />
Staff Writers<br />
John Brimley<br />
Katie Mayer<br />
Samantha Novick<br />
Kylee Hatch<br />
Editorial Proofreaders<br />
Kat Bryant<br />
Suzy Howell<br />
Senior Director,<br />
Corporate Communications<br />
Carol Sunnucks<br />
V.P. & Chief<br />
Development Officer<br />
Joan M. Neice<br />
Senior Director<br />
Alumni Central<br />
Terri Nissen<br />
Associate V.P.<br />
Planned Giving & Development<br />
John McDonald-O’Lear<br />
Director of Marketing<br />
Kim Steinmetz<br />
All editorial, sales and<br />
production correspondence<br />
should be addressed to:<br />
<strong>Thunderbird</strong> <strong>Magazine</strong>,<br />
1 Global Place, Glendale, AZ,<br />
85306-6000. Advertising<br />
inquiries should be addressed<br />
to: alumni@thunderbird.edu.<br />
Changes of address and other<br />
subscription inquiries can be<br />
e-mailed to:<br />
alumni@thunderbird.edu.<br />
<strong>Thunderbird</strong> <strong>Magazine</strong> is a<br />
publication of the Marketing<br />
and Communications<br />
Department of <strong>Thunderbird</strong><br />
School of Global Management.<br />
©20<strong>11</strong><br />
Editorial submissions and<br />
letters to the editor can be<br />
e-mailed to: magazineeditor@<br />
thunderbird.edu.<br />
2 spring 20<strong>11</strong>
from the president<br />
Halls of innovation<br />
Time to embrace technology in higher education<br />
Higher education<br />
has not changed<br />
much in the<br />
past thousand<br />
years. Professors gather with<br />
small groups of students<br />
and dispense knowledge in<br />
classrooms built around old<br />
technology such as whiteboards<br />
and textbooks.<br />
The model works well in<br />
many ways but has limits<br />
that keep many prospective<br />
students on the outside looking<br />
in. Ugly incentives built<br />
into the system discourage<br />
inclusion and innovation.<br />
University rankings, for example,<br />
favor institutions that<br />
turn away as many willing<br />
customers as possible. The<br />
more applicants rejected, the<br />
better. The system also favors<br />
inefficient use of resources.<br />
The more money and energy<br />
required to educate one individual,<br />
the better. Prestige<br />
comes with big endowments<br />
and high tuition, not the<br />
reverse.<br />
The limitations of the traditional<br />
classroom model are<br />
most apparent in developing<br />
countries, where huge numbers<br />
of young workers lack<br />
access to higher education.<br />
The world population sits<br />
today at around 7 billion<br />
people. The United Nations<br />
estimates we will add 2.2 billion<br />
people in the next four<br />
decades, which amounts<br />
to about 56 million more<br />
people every year.<br />
The vast majority of this<br />
growth will happen in the<br />
developing world. Yet, as<br />
overwhelming as these numbers<br />
are, the education challenge<br />
we face is not just one<br />
of volume, but one of quality.<br />
Competitiveness is no<br />
longer defined by the availability<br />
of cheap, low-skilled<br />
labor, but by the availability<br />
of well-educated human capital.<br />
Global companies need<br />
talented managers, engineers<br />
and researchers prepared for<br />
knowledge-based jobs.<br />
They need scalable education<br />
solutions that deliver<br />
knowledge in more places<br />
with more flexibility —<br />
without sacrificing quality.<br />
This will not happen merely<br />
by replicating the traditional<br />
classroom model.<br />
<strong>Thunderbird</strong> already has<br />
found success with innovative<br />
business models<br />
and technology-assisted<br />
programs serving highly<br />
qualified learners all over the<br />
world.<br />
Thousands of Russian<br />
managers have earned<br />
<strong>Thunderbird</strong> certificates at<br />
the Center for Business Skills<br />
Development, a for-profit<br />
<strong>Thunderbird</strong> entity with<br />
more than 12 years of success<br />
in Moscow.<br />
<strong>Thunderbird</strong> soon will<br />
replicate this model in more<br />
developing economies<br />
through an initiative called<br />
<strong>Thunderbird</strong> Worldwide.<br />
<strong>Thunderbird</strong>’s Global MBA<br />
for Latin American managers<br />
offers another innovative<br />
option, with live satellite<br />
feeds to remote classrooms<br />
in Mexico and seven other<br />
countries.<br />
<strong>Thunderbird</strong> and its partners<br />
also have reached more<br />
than 18,000 women entrepreneurs<br />
in Afghanistan,<br />
Peru and Jordan through<br />
pioneering nondegree programs.<br />
Drawing on <strong>Thunderbird</strong>’s<br />
innate entrepreneurialism,<br />
we must expand<br />
these efforts and capitalize<br />
on dramatic improvements<br />
in technology reshaping the<br />
business school market.<br />
<strong>Thunderbird</strong>’s Vision 2020<br />
recognizes the urgency to innovate<br />
for scale and impact.<br />
Working together, we must<br />
turn the halls of learning<br />
into the halls of innovation.<br />
Ángel Cabrera, Ph.D.<br />
President<br />
<strong>Thunderbird</strong> School of<br />
Global Management<br />
More online<br />
Visit <strong>Thunderbird</strong> President<br />
Ángel Cabrera’s blog at<br />
knowledgenetwork<br />
.thunderbird.edu/cabrera<br />
TIM CLARKE<br />
thunderbird magazine 3
news &<br />
Leadership<br />
amid crisis<br />
Condoleezza Rice shares<br />
Secretary of State lessons<br />
Leaders who serve in turbulent times must not lose<br />
sight of their organization’s long-term goals, former<br />
U.S. Secretary of State Condoleezza Rice said<br />
March 3, 20<strong>11</strong>, at <strong>Thunderbird</strong>.<br />
“The hardest thing to do is to stay focused on what is<br />
important,” she said, “not just on what is urgent.”<br />
Rice spoke at <strong>Thunderbird</strong> to about 600 faculty, staff and<br />
students at the invitation of former <strong>Thunderbird</strong> Trustee<br />
Barbara Barrett, who served under Rice as U.S. ambassador<br />
to Finland.<br />
Rice said actions that seem like folly in the short term<br />
often prove valuable when the dust of a crisis settles. She<br />
learned this lesson from one of her predecessors, William<br />
H. Seward, who persevered with the purchase of Alaska<br />
despite criticism.<br />
Editorial writers scoffed at “Seward’s folly” in 1867, but<br />
history has vindicated the move. “Today’s headlines and<br />
history’s judgment are rarely the same,” Rice said.<br />
Leading in turbulent times also requires effective communication.<br />
“Find a narrative that resonates,” Rice said.<br />
“Be optimistic.”<br />
During her term as secretary of state when the war in<br />
Iraq seemed lost, she reminded her staff of the dark days<br />
Former U.S. Secretary of State Condoleezza Rice speaks March 3,<br />
20<strong>11</strong>, in the <strong>Thunderbird</strong> Activity Center.<br />
leading to the Korean War — when the Berlin Wall went<br />
up and the Iron Curtain spread. Few people then would<br />
have believed how quickly events would change.<br />
“Things that seem impossible seem inevitable after the<br />
fact,” Rice said.<br />
TIM CLARKE<br />
<strong>Thunderbird</strong> welcomes new members to Board of Trustees<br />
<strong>Thunderbird</strong>’s Board of<br />
Trustees welcomed two<br />
new members and granted<br />
emeritus status to two<br />
others during its spring<br />
meeting Feb. 2-4, 20<strong>11</strong>, in<br />
Glendale, Arizona.<br />
The board voted to include<br />
new trustees Donna<br />
Ecton, founder, president<br />
and CEO of management<br />
consulting firm EEI, and<br />
Michael Ahearn, executive<br />
chairman and former CEO<br />
of First Solar. The board<br />
gave emeritus status to<br />
retiring trustees Chip Weil,<br />
who served on the board<br />
for more than 12 years,<br />
and Richard Lehmann,<br />
who served on the board<br />
for 21 years.<br />
“The school is in good<br />
shape moving forward,”<br />
said Chairman of the<br />
Board G. Kelly O’Dea ’72.<br />
“We have the right trajectory<br />
in place, a clear vision<br />
and, most importantly, we<br />
have committed people<br />
working to make <strong>Thunderbird</strong><br />
a success.”<br />
4 spring 20<strong>11</strong>
notes<br />
Critics who view<br />
emerging markets<br />
as a threat to the<br />
United States and<br />
other developed countries<br />
underestimate the power of<br />
free trade to create sustainable<br />
prosperity worldwide,<br />
Freeport-McMoRan Copper<br />
& Gold President and<br />
CEO Richard C. Adkerson<br />
told <strong>Thunderbird</strong> graduates<br />
Dec. 17, 2010, in Glendale,<br />
Arizona.<br />
“Many, if not most,<br />
people in the United States<br />
view free trade negatively,”<br />
Adkerson said. “You see it<br />
all the time in the media<br />
that free trade causes jobs<br />
to leave the United States<br />
and go overseas. In truth, if<br />
KRISTEN JARCHOW<br />
Freeport-McMoRan<br />
CEO rallies graduates<br />
we can create relationships<br />
among the countries of the<br />
world that allow capital<br />
and resources to flow to the<br />
point where people can do<br />
things more efficiently, it<br />
creates value for everybody.”<br />
He delivered his keynote<br />
address to 159 graduates<br />
representing 24 countries<br />
and 12 <strong>Thunderbird</strong> programs.<br />
Adkerson said economic<br />
development causes dislocations<br />
in some parts of the<br />
world as a natural function<br />
of markets, but the process<br />
spurs innovation and drives<br />
growth for everybody. “It<br />
forces developed countries<br />
to become more competitive,”<br />
he said.<br />
Freeport-McMoRan Copper & Gold President and CEO Richard C.<br />
Adkerson delivers the commencement keynote address Dec. 17,<br />
2010, at the Renaissance Glendale Resort & Spa near campus in<br />
Glendale, Arizona.<br />
Calendar<br />
<strong>Thunderbird</strong> worldwide<br />
<strong>Spring</strong><br />
commencement,<br />
April 29, 20<strong>11</strong><br />
Suresh Kumar from<br />
the U.S. Department<br />
of Commerce will<br />
be the keynote<br />
speaker 10 a.m. at<br />
the Renaissance<br />
Glendale Hotel<br />
& Spa, 9495 W.<br />
Coyotes Blvd.,<br />
Glendale, Arizona.<br />
Lemonade Day,<br />
May 1, 20<strong>11</strong><br />
U.S. schoolchildren<br />
start lemonade<br />
stands as a way<br />
to learn about<br />
entrepreneurship.<br />
Contact Lemonade<br />
Day City Director<br />
Naomi Gunnels<br />
’<strong>11</strong>, naomigunnels@<br />
global.t-bird.edu.<br />
Pakistan<br />
outreach,<br />
May 2-15, 20<strong>11</strong><br />
Women<br />
entrepreneurs<br />
from Pakistan will<br />
study on campus in<br />
Glendale, Arizona.<br />
To volunteer as a<br />
mentor, contact<br />
wynona.heim@<br />
thunderbird.edu,<br />
602-978-7607.<br />
Summerim,<br />
May 2-13, 20<strong>11</strong><br />
Students and<br />
professors will visit<br />
China, Hungary,<br />
Kenya, Panama,<br />
Singapore, Slovenia,<br />
South Korea and the<br />
United Kingdom.<br />
Contact alumni@<br />
thunderbird.edu or<br />
your local chapter<br />
leader for information.<br />
Leadership certificate,<br />
May 24-26, 20<strong>11</strong><br />
Leading and Managing<br />
in Turbulent Times, led<br />
by T-bird Professor<br />
Caren Siehl, Ph.D.,<br />
in Glendale, Arizona.<br />
Contact: charlotte<br />
.cole@thunderbird<br />
.edu, 602-978-7353 or<br />
800-457-6954.<br />
Negotiation certificate,<br />
June 27-29, 20<strong>11</strong><br />
Advanced Negotiation<br />
Strategies for Global<br />
Effectiveness, led<br />
by T-bird Professors<br />
Karen Walch, Ph.D.,<br />
and Denis Leclerc,<br />
Ph.D., in Geneva,<br />
Switzerland. Contact:<br />
marie-laure.clisson@<br />
thunderbird.edu<br />
or charlotte.cole@<br />
thunderbird.edu.<br />
thunderbird magazine 5
news & notes<br />
TEM Lab teams work in Cambodia, Guatemala, Uganda<br />
S<br />
emerging market.”<br />
Economics, or Ministerio<br />
Five students in Guatemala<br />
provided assistance (MINECO), to help build<br />
de Economía de Guatemala<br />
to the national Ministry of export capacity for micro,<br />
tudent teams from<br />
the <strong>Thunderbird</strong><br />
Emerging Markets<br />
Laboratory (TEM<br />
Lab) completed five-week<br />
consulting projects in<br />
Cambodia and Guatemala<br />
and launched additional<br />
projects in Uganda during<br />
the spring 20<strong>11</strong> trimester.<br />
Five students in Cambodia<br />
helped Digital Divide<br />
Data develop a strategy for<br />
expansion into local markets.<br />
Digital Divide Data<br />
provides outsourced digitization<br />
and information<br />
technology services, while<br />
simultaneously empowering<br />
disadvantaged youth<br />
through education and<br />
training. Up to this point,<br />
the Cambodia-based company<br />
primarily has served<br />
U.S. and European clients.<br />
Student consultant Jessica<br />
Bellama ’<strong>11</strong> said the<br />
project required her TEM<br />
Lab team to use its full<br />
range of Global MBA skills.<br />
“We used every course we’ve<br />
had so far,” she said. “And<br />
we got a chance to apply the<br />
learning in a challenging<br />
SUBMITTED<br />
TEM Lab students visit a temple in Tikal, Guatemala. Students, from<br />
left, are Porter Searcy ’<strong>11</strong>, Stewart Swayze ’<strong>11</strong>, Franciska Segercz-<br />
Karsay ’<strong>11</strong>, Heather Kipnis ’<strong>11</strong> and Marcela Cubas ’<strong>11</strong>.<br />
small and midsize enterprises.<br />
“One of our goals was to<br />
help bring the public and<br />
private sectors together to<br />
provide assistance to local<br />
enterprises though an Inter-<br />
American Development<br />
Bank loan,” team member<br />
Stewart Swayze ’<strong>11</strong> said.<br />
“We focused on building<br />
relationships on both sides,<br />
bridging the gap, and ultimately<br />
providing training to<br />
trainers of the targeted businesses<br />
and entrepreneurs.”<br />
Two additional teams<br />
started projects March 19,<br />
20<strong>11</strong>, for women’s empowerment<br />
organizations in<br />
Uganda through a partnership<br />
with ExxonMobil, the<br />
International Council for<br />
Research on Women and<br />
Ashoka’s Changemakers.<br />
TEM Lab is a capstone<br />
honors course led by <strong>Thunderbird</strong><br />
Professor Michael<br />
Finney, Ph.D., and project<br />
manager Charles Reeves<br />
’09. Previous TEM Lab<br />
teams have completed consulting<br />
projects in Rwanda,<br />
Albania, Peru and Vietnam.<br />
Private equity center expands to India with investing event<br />
The <strong>Thunderbird</strong> Private<br />
Equity Center expanded its<br />
influence to Mumbai, India,<br />
on March 9, 20<strong>11</strong>, with an<br />
investing conference organized<br />
as part of the center’s<br />
expansion into Asia.<br />
“India and China are the<br />
booming economies for<br />
private equity, so we can’t<br />
claim to be the platform for<br />
global private equity without<br />
having a presence in<br />
India,” said Jim La Marche,<br />
managing director of the<br />
center.<br />
Assisting with the TPEC<br />
India conference were<br />
<strong>Thunderbird</strong> alumni Sanjiv<br />
Kapur ’81, Asia managing<br />
director at Wolfensohn and<br />
Co.; John Cook ’79, chairman<br />
of Rock Lake Associates;<br />
and Monica Mehta ’00<br />
of Kaizen Private Equity.<br />
The event primarily<br />
focused on joint venture<br />
and financing opportunities<br />
in the Indian education<br />
sector. This often entails<br />
foreign universities partnering<br />
with Indian schools. The<br />
conference also showcased<br />
several <strong>Thunderbird</strong> alumni<br />
working in India’s education<br />
sector.<br />
“One of the biggest reasons<br />
we’ve made the push<br />
to India is that <strong>Thunderbird</strong><br />
has a large contingent of<br />
alumni in India, and it<br />
makes strategic sense to<br />
go where our alumni are<br />
because it allows us to reengage<br />
and share our vast<br />
resources with them,” La<br />
Marche said.<br />
La Marche said the goal<br />
for TPEC is to have a strong<br />
presence in India with<br />
multiple seminars held each<br />
year.<br />
The center also debuted<br />
in Vietnam in October 2010<br />
with a three-day conference<br />
organized by several<br />
alumni. The regional events<br />
supplement the center’s<br />
main conference each<br />
spring in Glendale, Arizona.<br />
6 spring 20<strong>11</strong>
Latin American<br />
program spreads<br />
worldwide<br />
Don’t be fooled<br />
by the name of<br />
<strong>Thunderbird</strong>’s<br />
Global MBA for<br />
Latin American Managers.<br />
Although the majority of<br />
students in the dual degree<br />
program come from Latin<br />
America, an increasing number<br />
come from such diverse<br />
places such as Poland, the<br />
Netherlands, Norway and<br />
Canada.<br />
Program director Patricia<br />
A. Breceda ’<strong>11</strong> said many<br />
graduates also end up working<br />
outside Latin America.<br />
“I’ve had students get relocated<br />
to Geneva and Zurich,”<br />
she said. “And they credit this<br />
program for much of their<br />
success.”<br />
Overall, the program’s<br />
current cohorts represent<br />
23 countries. Breceda said<br />
some students desire to do<br />
business in Latin America,<br />
others already do business in<br />
the region, and some leave<br />
the region and work in other<br />
parts of the world.<br />
Recently, a student living<br />
APRIL MORALES<br />
Global MBA students visit Annecy, France, on May 7, 2010, during<br />
the Geneva Interim. Students, from left, include Eliel Amaya ’<strong>11</strong> from<br />
Campus Santa Fe in Mexico City; Rodrigo Coronado ’<strong>11</strong> from Campus<br />
Guadalajara, Mexico; Ian Henderson ’<strong>11</strong> from Campus Santa Fe; and<br />
Vanessa Salcedo ’<strong>11</strong> from Campus Lima, Peru.<br />
in Norway was relocated to<br />
Mexico City to work with an<br />
auto company.<br />
With students spread<br />
around the world, face-to-face<br />
classes take place at 15 satellite<br />
receiving sites throughout<br />
seven Latin American<br />
countries, where students and<br />
professors experience a live<br />
teaching experience. Breceda<br />
said the program also will<br />
add an Argentina campus in<br />
the near future.<br />
Since the dual degree<br />
offering launched in 1998<br />
with Tecnológico de Monterrey<br />
in Mexico, nearly 1,500<br />
students have graduated from<br />
the program.<br />
news & notes<br />
Students<br />
win case<br />
competition<br />
<strong>Thunderbird</strong> students<br />
Arun Rengathan ’<strong>11</strong>, Franz<br />
Seywerd ’<strong>11</strong>, Naren Balasubramaniam<br />
’<strong>11</strong>, Renuka<br />
Laddu ’<strong>11</strong>, Shyam Daraboina<br />
’<strong>11</strong> and Vivek Mehta<br />
’<strong>11</strong> captured first place at the<br />
APICS West Coast Student<br />
Case Competition held Feb.<br />
<strong>11</strong>-12, 20<strong>11</strong>, in San Diego,<br />
California.<br />
Teams had nine hours to<br />
analyze a fictitious manufacturing<br />
company facing<br />
severe late customer delivery<br />
problems and welding capacity<br />
constraints. They were<br />
told to make recommendations<br />
to the executives of the<br />
company on ways to solve<br />
their problems.<br />
Within the allotted time,<br />
teams had to prepare a twopage<br />
case study paper and<br />
an eight-minute PowerPoint<br />
presentation. They then<br />
presented their cases orally<br />
to a panel of six judges, who<br />
selected two finalists in each<br />
division. Judges for the final<br />
round were chapter leaders<br />
of the APICS Southwest<br />
District.<br />
Get involved on the ground<br />
Volunteers needed to work for six months in Peru as part<br />
of <strong>Thunderbird</strong>’s “Strengthening Women Entrepreneurship<br />
in Peru” (SWEP) Project.<br />
• Spanish fluency required<br />
• <strong>Thunderbird</strong> alumni preferred<br />
• Project expenses covered<br />
Qualified applicants should contact India Borba, <strong>Thunderbird</strong> for Good<br />
Program Manager, at india.borba@thunderbird.edu.<br />
thunderbird magazine 7
news & notes<br />
First lady of Peru congratulates women entrepreneurs<br />
T<br />
he first lady of<br />
Peru, Pilar Nores<br />
de García, spoke<br />
Dec. 14, 2010, at<br />
the graduation ceremony<br />
for businesswomen in the<br />
Goldman Sachs 10,000<br />
Women program in Peru.<br />
The 30 graduates represented<br />
the first class in the 150-hour<br />
certificate program developed<br />
by <strong>Thunderbird</strong> and its<br />
partners.<br />
Goldman Sachs and the<br />
Multilateral Investment Fund<br />
(MIF) of the Inter-American<br />
Development Bank launched<br />
the program in partnership<br />
with Grupo ACP, Universidad<br />
del Pacífico and <strong>Thunderbird</strong>.<br />
<strong>Thunderbird</strong> Professors<br />
Mary Sully de Luque, Ph.D.,<br />
Steven Stralser, Ph.D., and<br />
Amanda Bullough, Ph.D.,<br />
worked with faculty at Universidad<br />
del Pacífico in Lima to<br />
design the program, which<br />
focuses on advanced business<br />
education, international<br />
networking, mentoring and<br />
access to capital. <strong>Thunderbird</strong><br />
will continue to work<br />
with Goldman Sachs 10,000<br />
Women in Peru over the next<br />
four years, where it is expected<br />
that 700 women will graduate<br />
from the certificate program.<br />
<strong>Thunderbird</strong> also partners<br />
with the Goldman Sachs<br />
10,000 Women program to<br />
educate female entrepreneurs<br />
from Afghanistan. The partners<br />
also will work together<br />
to educate female business<br />
owners from Pakistan.<br />
The programs are run<br />
through the school’s philanthropic<br />
arm, <strong>Thunderbird</strong><br />
for Good. Proyecto Salta, a<br />
related <strong>Thunderbird</strong> for Good<br />
program in Peru, will deliver<br />
a three-hour business course<br />
to more than 100,000 women<br />
micro-entrepreneurs by 2013.<br />
First Lady Pilar Nores de García, second from left, applauds Dec. 14, 2010, during the 10,000 Women<br />
graduation ceremony in Lima. Sitting to her left are Carmen Mosquera from the Inter-American Development<br />
Bank offi ce in Peru, program supporter Carlos Neuhaus ’74, <strong>Thunderbird</strong> for Good Director Kellie Kreiser ’04,<br />
and Svante Persson from the IDB offi ce in Washington, D.C.<br />
CAMALEÓN COMUNICACIÓN<br />
<strong>Thunderbird</strong> and partners launch Pakistan outreach<br />
<strong>Thunderbird</strong> will host<br />
businesswomen from Pakistan<br />
for entrepreneurship<br />
training May 2-15, 20<strong>11</strong>,<br />
as part of a new partnership<br />
between the U.S. State<br />
Department and the Goldman<br />
Sachs 10,000 Women<br />
program.<br />
The program will be<br />
modeled on <strong>Thunderbird</strong>’s<br />
successful Project Artemis,<br />
which the school launched<br />
in 2005 to empower Afghan<br />
businesswomen. Overall,<br />
<strong>Thunderbird</strong> has trained<br />
more than 60 women entrepreneurs<br />
in four groups<br />
from Afghanistan.<br />
U.S. Secretary of State<br />
Hillary Clinton announced<br />
the Pakistan partnership<br />
Oct. 22, 2010, in Washington,<br />
D.C., at a meeting with<br />
Pakistani Foreign Minister<br />
Mahmood Qureshi.<br />
“The advancement of<br />
women is an integral part<br />
of all the projects we pursue<br />
together because we know<br />
that when we elevate the<br />
role of women, it benefits<br />
their families and, particularly,<br />
their children,”<br />
Clinton said at the meeting.<br />
“Those benefits expand to<br />
the communities as well.”<br />
Pakistani women who<br />
come to <strong>Thunderbird</strong><br />
will learn business and<br />
leadership skills, financial<br />
management and strategic<br />
planning. Following the<br />
two-week program, each<br />
graduate will receive guidance<br />
from a mentor for at<br />
least two years.<br />
10,000 Women is a<br />
global initiative that will<br />
provide 10,000 underserved<br />
women, predominantly in<br />
developing and emerging<br />
markets, with business and<br />
management education.<br />
<strong>Thunderbird</strong> has operated a<br />
10,000 Women program in<br />
Afghanistan since 2008.<br />
In 2010 <strong>Thunderbird</strong><br />
launched a second 10,000<br />
Women program in Peru.<br />
That outreach is part of<br />
Strengthening Women<br />
Entrepreneurship in Peru,<br />
a multi-tiered women’s<br />
empowerment program<br />
funded by Goldman Sachs,<br />
the Australian Agency for<br />
International Development,<br />
Mibanco and the Multilateral<br />
Investment Fund of<br />
Inter-American Development<br />
Bank.<br />
8 spring 20<strong>11</strong>
<strong>Thunderbird</strong><br />
to host 100<br />
global women<br />
entrepreneurs<br />
<strong>Thunderbird</strong> School<br />
of Global Management<br />
has been<br />
chosen by the U.S.<br />
Department of State and<br />
the Goldman Sachs 10,000<br />
Women initiative to train<br />
100 global women entrepreneurs<br />
in an innovative<br />
business skills program.<br />
The announcement came<br />
March 8, 20<strong>11</strong>, on the 100th<br />
anniversary of International<br />
Women’s Day at the State<br />
Department International<br />
Women of Courage Awards<br />
Ceremony.<br />
This new public-private<br />
partnership, unveiled by<br />
U.S. Secretary of State Hillary<br />
Clinton and Goldman<br />
Sachs CEO Lloyd Blankfein,<br />
will establish a program<br />
to provide business and<br />
management training to<br />
100 emerging women entrepreneurs.<br />
The State Department<br />
will identify and select the<br />
program participants, and<br />
<strong>Thunderbird</strong> will train them<br />
at its campus in Glendale,<br />
U.S. Secretary of State Hillary Clinton speaks March 8, 20<strong>11</strong>, at the<br />
International Women of Courage Awards Ceremony in Washington,<br />
D.C.<br />
Arizona. The women will<br />
come together from all over<br />
the world for training.<br />
The new partnership is<br />
part of Goldman Sachs’<br />
10,000 Women initiative,<br />
a $100 million, five-year<br />
worldwide campaign to<br />
drive economic growth by<br />
providing 10,000 women a<br />
business and management<br />
education as well as access to<br />
capital, networks and mentors.<br />
Launched on March<br />
8, 2008, the program has<br />
reached more than 3,500<br />
women in more than 20<br />
countries through a network<br />
of more than 70 academic<br />
and nonprofit partners.<br />
<strong>Thunderbird</strong> already partners<br />
with the 10,000 Women<br />
initiative for programs<br />
in Afghanistan, Peru and<br />
Pakistan.<br />
“Initiatives like 10,000<br />
Women invest in the economic<br />
empowerment of<br />
women to promote security,<br />
stability and prosperity<br />
around the globe,” Clinton<br />
said.<br />
news & notes<br />
U.S. STATE DEPARTMENT<br />
Fluor<br />
appoints<br />
CEO with<br />
T-bird ties<br />
New Fluor CEO David<br />
T. Seaton has something<br />
in common with many executives<br />
of the Texas-based<br />
engineering and construction<br />
company. He has an<br />
advanced management<br />
certificate from the <strong>Thunderbird</strong><br />
International Consortia,<br />
which bring together<br />
diverse companies to share<br />
ideas and develop talent in<br />
one classroom.<br />
As a charter member of<br />
the consortia, Fluor has<br />
sent high-potential leaders<br />
to Glendale, Arizona, since<br />
1993.<br />
“The list of participants<br />
reads like a who’s who of<br />
Fluor,” said Glenn Gilkey,<br />
Fluor’s senior vice president<br />
of human resources and<br />
administration. “A high<br />
percentage of these people<br />
are at the VP or senior<br />
leadership level within the<br />
organization.”<br />
Seaton, who took Fluor’s<br />
helm on Feb. 3, 20<strong>11</strong>, participated<br />
at <strong>Thunderbird</strong> in<br />
May 1998. He has a bachelor’s<br />
degree from the University<br />
of South Carolina.<br />
GLOBAL LEADERSHIP FOR GLOBAL IMPACT<br />
Global Leadership<br />
for Global Impact<br />
Under <strong>Thunderbird</strong> 2020, we commit to not<br />
just maintaining our leadership as the world’s<br />
first and best school of global management, but<br />
rather broadening our impact in order to make<br />
a deep and positive difference in the world<br />
around us. If there is one unifying theme to<br />
<strong>Thunderbird</strong> 2020, it is most certainly “impact.”<br />
Therefore, the Vision 2020 tagline has become<br />
“Global Leadership for Global Impact.”<br />
OUR MISSION:<br />
We educate global leaders<br />
who create sustainable<br />
prosperity worldwide.<br />
OUR VISION:<br />
We will dramatically grow our positive impact<br />
in a world economy in dire need of the global<br />
leadership talent we were founded to provide.<br />
LEARN MORE AT THUNDERBIRD.EDU/2020<br />
thunderbird magazine 9
news & notes<br />
<strong>Thunderbird</strong> wins contract to educate New Zealand executives<br />
T<br />
hunderbird has<br />
won a contract to<br />
educate a select<br />
group of business<br />
leaders from New Zealand<br />
starting in mid-20<strong>11</strong> as part<br />
of a customized Corporate<br />
Learning program.<br />
Organized by New Zealand<br />
Trade and Enterprise,<br />
the program is geared toward<br />
helping New Zealand managers<br />
adopt a global mindset<br />
and realize their organizations’<br />
international growth<br />
potential. The partnership<br />
was announced in late 2010<br />
at the New Zealand Ministry<br />
of Economic Development<br />
“Go Global” conference in<br />
front of the top 300 business<br />
leaders in Auckland.<br />
Giuseppe “Joe” Carella<br />
’08, a strategy consultant at<br />
<strong>Thunderbird</strong>, led the project<br />
from its inception.<br />
The government of New<br />
Zealand came to <strong>Thunderbird</strong><br />
after conducting research<br />
that showed business<br />
leaders in the country had<br />
difficulty adopting the management<br />
mindset needed to<br />
succeed internationally. They<br />
sought a program targeted<br />
for the top-level executives,<br />
owners and directors of large<br />
New Zealand-based firms<br />
who are already doing business<br />
overseas and exporting<br />
globally.<br />
“Management and leadership<br />
capability affects the<br />
productivity of businesses<br />
Giuseppe “Joe” Carella ’08<br />
operating internationally,”<br />
said Gerry Brownlee, New<br />
Zealand’s Minister for<br />
Economic Development.<br />
“If we are to improve<br />
productivity, and therefore<br />
economic growth, we need<br />
to improve the capability of<br />
New Zealand managers and<br />
SAMANTHA NOVICK<br />
executives doing business<br />
overseas.”<br />
The 12-month program,<br />
believed to be the first of its<br />
kind, combines classroomstyle<br />
workshops, online<br />
learning, in-market experiential<br />
research and mentoring.<br />
Classes will take place<br />
at <strong>Thunderbird</strong>’s campus in<br />
Glendale, Arizona, as well<br />
as other training programs<br />
at the University of Auckland<br />
Business School, New<br />
Zealand’s largest business<br />
education provider, and<br />
the ICEHOUSE, a resource<br />
center that includes business<br />
growth programs, a business<br />
incubator for startups, and<br />
New Zealand’s largest group<br />
of angel investors.<br />
Does this man have the best <strong>Thunderbird</strong> career?<br />
U.S. expatriate Jon Kailey<br />
’76 ruined his sport coat<br />
pocket with his previous<br />
passport, which swelled<br />
to 192 pages as he added<br />
stamps from all seven<br />
continents. But the Owens<br />
Corning director of international<br />
business development<br />
does not complain about the<br />
ripped fabric.<br />
“I have had a very stimulating<br />
career,” he said Feb. 15,<br />
20<strong>11</strong>, during a Global Issues<br />
Forum presentation at <strong>Thunderbird</strong><br />
School of Global<br />
Management. “I have been to<br />
more than 65 countries in 18<br />
years as an expatriate, and I<br />
am not ready to move back to<br />
the United States yet.”<br />
Some alumni have told<br />
Kailey he has the best <strong>Thunderbird</strong><br />
career, and he thinks<br />
they might be right. As the<br />
senior expatriate at Owens<br />
Corning, Kailey sees all parts<br />
of the world and meets new<br />
people everywhere he goes.<br />
He also takes pride in his role<br />
helping to create affordable<br />
housing options for families<br />
in developing countries such<br />
as Chile and Mexico.<br />
“I can look back on my 33<br />
years with Owens Corning<br />
and know I accomplished<br />
some very good work,” he<br />
said.<br />
If you think you or another<br />
T-bird classmate has an even<br />
better “<strong>Thunderbird</strong> career,”<br />
the Alumni Relations office<br />
would like to hear about it.<br />
So would Kailey.<br />
Explain your rationale in<br />
300 words or less, and send<br />
responses to Katie Mayer at<br />
katie.mayer@thunderbird<br />
.edu. Submissions will be<br />
published in the <strong>Thunderbird</strong><br />
Alumni Impact<br />
Blog, and one entry will be<br />
selected for publication in<br />
the October 20<strong>11</strong> issue of<br />
<strong>Thunderbird</strong> <strong>Magazine</strong>.<br />
Owens Corning Director of International Business Development Jon<br />
Kailey ’76 speaks Feb. 15, 20<strong>11</strong>, at <strong>Thunderbird</strong>.<br />
DARYL JAMES<br />
10 spring 20<strong>11</strong>
American Express expands<br />
social sector program<br />
T<br />
he American<br />
Express Foundation<br />
has announced a<br />
three-year extension<br />
and expansion of a weeklong<br />
leadership development<br />
program that brings rising<br />
stars in the social sector to<br />
<strong>Thunderbird</strong>.<br />
The program, which started<br />
in 2009 and returned to<br />
campus in 2010, will establish<br />
the American Express Social<br />
Sector Leadership Academy<br />
at <strong>Thunderbird</strong> starting May<br />
2-6, 20<strong>11</strong>.<br />
Under the expanded format,<br />
<strong>Thunderbird</strong> professors<br />
led by academic directors<br />
Michael Finney, Ph.D., and<br />
Mary Teagarden, Ph.D., will<br />
design the curriculum and<br />
teach courses with involvement<br />
from American Express<br />
executives.<br />
Faculty coaches will follow<br />
up with participants at various<br />
intervals following the<br />
program, and assessments<br />
such as the <strong>Thunderbird</strong><br />
Global Mindset Inventory<br />
will measure progress.<br />
<strong>Thunderbird</strong> Associate Vice<br />
President Joy Lubeck ’86 will<br />
continue as program director.<br />
Leslie Motter, former<br />
general manager for American<br />
Express in Phoenix, said she<br />
first envisioned the program<br />
about four years ago while<br />
serving on a nonprofit board.<br />
When the organization lost its<br />
CEO, the board struggled to<br />
find a qualified replacement.<br />
“We did not have good<br />
succession planning,” Motter<br />
said. “When we started to<br />
look at other nonprofits in<br />
the community, it became<br />
clear to me that we were<br />
going to have to take a CEO<br />
from another nonprofit.”<br />
Motter said the goal of the<br />
American Express academy is<br />
news & notes<br />
Participants meet April 27, 2010, during the Social Sector Emerging<br />
Leader Consortium in Glendale, Arizona.<br />
to prepare the next generation<br />
of social sector leaders.<br />
“We recognize the significant<br />
impact that social sector<br />
leaders have in our society,”<br />
she said.<br />
<strong>Thunderbird</strong> community launches angel network<br />
Alumni, faculty and<br />
friends of <strong>Thunderbird</strong>’s<br />
Walker Center for Global<br />
Entrepreneurship launched<br />
a new resource for startup<br />
companies on Oct. 28, 2010.<br />
The <strong>Thunderbird</strong> Angel Network,<br />
a separate legal entity<br />
from the school, will help<br />
link angel investors with<br />
promising entrepreneurs.<br />
The organization will<br />
serve as a forum for its<br />
members, who will invest<br />
individually from their personal<br />
funds. It will also offer<br />
educational opportunities to<br />
its members from national<br />
and local experts on topics<br />
related to investment and<br />
entrepreneurship.<br />
“Angel networks provide<br />
financing opportunities for<br />
promising, early-stage entrepreneurs<br />
with high-growth<br />
market opportunities,” said<br />
Dee Harris, president of the<br />
<strong>Thunderbird</strong> Angel Network<br />
and a longtime fixture in the<br />
Phoenix venture capital and<br />
angel investment community.<br />
“This is an important niche,<br />
as entrepreneurial companies<br />
have created the majority of<br />
jobs in the United States in<br />
the last two decades and have<br />
been powerful wealth creators<br />
for the communities in which<br />
they are based.”<br />
To learn more<br />
E-mail the network at<br />
thunderbirdangelnetwork@<br />
gmail.com.<br />
TIM CLARKE<br />
Global Leadership<br />
for Global Impact<br />
VISION 2020: PRIORITY 1<br />
Leveraging our Unique Strengths:<br />
<strong>Thunderbird</strong>’s unique approach to global leadership<br />
conveys a strong competitive advantage. To meet growing<br />
global demand for our expertise, we will build on this<br />
advantage by (i) staying true to our foundational beliefs, (ii)<br />
investing in our academic core, (iii) enhancing our unique<br />
multi-disciplinary learning environment, (iv) building our financial<br />
base, and (v) strengthening our thought leadership at the<br />
nexus of global business, global affairs and global leadership.<br />
LEARN MORE AT THUNDERBIRD.EDU/2020DU/2020<br />
thunderbird magazine <strong>11</strong>
news & notes<br />
Family<br />
produces<br />
3 generations<br />
of T-birds<br />
The late Harvey<br />
McIntyre ’51 started<br />
a family tradition<br />
when he enrolled at<br />
<strong>Thunderbird</strong> in the aftermath<br />
of World War II.<br />
His son, Ralph McIntyre<br />
’78, followed him to the<br />
school more than 25 years<br />
later. And his grandson,<br />
Thomas McIntyre ’12, arrived<br />
in 2010. As far as anyone<br />
can tell at <strong>Thunderbird</strong><br />
Alumni Relations, Thomas<br />
will be the school’s first thirdgeneration<br />
alumnus when he<br />
graduates. “It is an honor,”<br />
Thomas said.<br />
The Pennsylvania family’s<br />
path to <strong>Thunderbird</strong> started<br />
in 1941, when the U.S. Army<br />
Air Corps drafted Harvey<br />
into service and stationed<br />
him in India. After the war,<br />
he attended the University<br />
of Michigan and then came<br />
to <strong>Thunderbird</strong> under the<br />
GI Bill.<br />
The new campus, built on a<br />
converted U.S. Army Air Force<br />
training base, catered to military<br />
veterans returning from<br />
foreign tours. “My grandfather<br />
found a home at <strong>Thunderbird</strong>,”<br />
Thomas said. “It was a<br />
natural choice for him.”<br />
After graduation, Harvey<br />
launched a global career in<br />
the pharmaceutical industry<br />
that included assignments in<br />
Mexico, Venezuela, Trinidad,<br />
Brazil and Jamaica. Along the<br />
way, he learned Spanish and<br />
Portuguese.<br />
Ralph was born in Venezuela<br />
and later moved with<br />
the family to Brazil and<br />
Trinidad. Like his father, the<br />
native English speaker learned<br />
Spanish and Portuguese and<br />
PERCY HUMPHREY ’<strong>11</strong><br />
Harvey<br />
McIntyre ’51<br />
developed a<br />
passion for<br />
international<br />
business that<br />
eventually<br />
led to <strong>Thunderbird</strong>.<br />
The second-genera-<br />
tion T-bird started his global<br />
career with Chrysler and<br />
then moved to Pennsylvaniabased<br />
Mine Safety Appliances<br />
(MSA) in 1980. He handled<br />
Latin American sales in the<br />
early 1980s and then moved<br />
to China, where he helped<br />
the company launch a joint<br />
venture. Other assignments<br />
have taken him to Singapore,<br />
Japan, India, Argentina, Brazil<br />
and South Africa.<br />
Ralph currently works as<br />
the company’s regional business<br />
director for operations<br />
in Latin America and Africa,<br />
Ralph<br />
McIntyre ’78<br />
where MSA<br />
runs eight<br />
subsidiaries.<br />
Despite<br />
the <strong>Thunderbird</strong><br />
tradition,<br />
Thomas<br />
leaned<br />
toward a law degree during<br />
his undergraduate program<br />
at Ohio University. After<br />
graduation, he assisted Gulf<br />
Coast families devastated by<br />
Hurricane Katrina and then<br />
joined the U.S. Peace Corps in<br />
Honduras.<br />
The two-year assignment<br />
taught Thomas many things,<br />
even to appreciate simple<br />
luxuries such as hot showers<br />
and easy access to banks. “It<br />
was a three-hour road trip to<br />
get cash,” he said. “One thing<br />
I never will take for granted<br />
again is an ATM.”<br />
Thomas<br />
McIntyre ’12<br />
The<br />
Honduras<br />
experience<br />
also showed<br />
Thomas<br />
the power<br />
of business<br />
to improve<br />
lives. He<br />
taught business fundamentals<br />
at local schools and helped<br />
the women in one community<br />
launch a bakery that supplied<br />
bread to local stores.<br />
After his Peace Corps<br />
assignment ended, Thomas<br />
stayed in Honduras and pursued<br />
other business interests<br />
on Roatan Island.<br />
“It sparked my interest in<br />
an MBA and gave me a global<br />
perspective on business,”<br />
Thomas said. “While American<br />
markets are essential<br />
for growth, all business is<br />
international.”<br />
Photo contest<br />
spotlights<br />
winning<br />
T-bird smiles<br />
Kristi Judd ’<strong>11</strong> poses with<br />
children in Lunga, a township<br />
of Cape Town, South<br />
Africa, during the 20<strong>11</strong><br />
Winterim led by <strong>Thunderbird</strong><br />
Professor Olufemi<br />
Babarinde, Ph.D. This is the<br />
winner of the 20<strong>11</strong> student<br />
photo contest organized by<br />
the <strong>Thunderbird</strong> Recruiting<br />
Team. Judd, an Accelerated<br />
MBA student from<br />
Idaho Falls, Idaho, received<br />
$300 for submitting the<br />
photo, taken by Winterim<br />
classmate Percy Humphrey<br />
’<strong>11</strong>. See the other contest<br />
submissions on <strong>Thunderbird</strong>’s<br />
Flickr channel, www.<br />
flickr.com/photos/thunderbirdschool.<br />
12 spring 20<strong>11</strong>
Executive MBA students<br />
hold ‘G78’ summit in Geneva<br />
news & notes<br />
SUBMITTED PHOTO<br />
Maggie Gu ’12, an Executive<br />
MBA student from Nanjing,<br />
China, participates Nov. 15,<br />
2010, as U.S. diplomats discuss<br />
multilateral aspects of their work<br />
at the U.S. Mission in Geneva.<br />
Three Executive<br />
MBA cohorts<br />
from Europe and<br />
the United States<br />
converged Nov. 13-20, 2010,<br />
at the “G78,” a series of site<br />
visits and classes involving<br />
78 globally minded students<br />
in Geneva, Switzerland.<br />
Working professionals<br />
from Arizona’s Cohort XX<br />
and Europe’s Cohort VII<br />
participated in a joint field<br />
seminar that created opportunities<br />
for networking and<br />
shared learning.<br />
<strong>Thunderbird</strong> Adjunct Professor<br />
Kevin Stringer, Ph.D.,<br />
of Credit-Suisse in Zurich<br />
led the field seminar, which<br />
included presentations<br />
from private, social and<br />
government sector leaders.<br />
Highlights included visits to<br />
meet Betty King, U.S. ambassador<br />
to the United Nations,<br />
and Claude Belge, a<br />
former Swiss diplomat and<br />
the outgoing chairman of<br />
SwissPost.<br />
Students also heard guest<br />
speakers from the Association<br />
of Foreign Banks, the<br />
World Trade Organization,<br />
Booz & Co. and Medair.<br />
Andreas Sigl ’95, head<br />
of marketing communications<br />
for Infiniti Europe,<br />
spoke about global brand<br />
innovation.<br />
Concurrently, Europe’s<br />
Cohort VI stayed busy with<br />
coursework in global strategy,<br />
finance and entrepreneurship<br />
with <strong>Thunderbird</strong><br />
Professors Mary Teagarden,<br />
Ph.D., Lena Booth, Ph.D.,<br />
and Steve Stralser, Ph.D.<br />
During the week, the<br />
students visited the local<br />
World Intellectual Property<br />
Organization and hosted local<br />
entrepreneurs. Rock Lake<br />
<strong>Thunderbird</strong> Professor Steve Stralser, Ph.D., left, talks with former<br />
Costa Rican President José Mariá Figueres during a <strong>Thunderbird</strong><br />
Executive MBA reception Nov. 19, 2010, in Geneva, Switzerland.<br />
Associates Chairman John<br />
Cook ’79 also led a session<br />
on private equity.<br />
The culminating event for<br />
all three cohorts was a reception<br />
Nov. 19 with former<br />
Costa Rican President José<br />
Mariá Figueres, a member<br />
of <strong>Thunderbird</strong>’s Board of<br />
Fellows and a former CEO<br />
of the World Economic<br />
Forum.<br />
Figueres called on T-<br />
birds to combine their commitment<br />
to global citizenship<br />
with their passion for<br />
business innovation as the<br />
world searches for solutions<br />
to the global climate crisis.<br />
Alumni in attendance<br />
included Cook, Ricarda<br />
McFalls ’84 of International<br />
Labor Organization, Steve<br />
Klemme ’85 of JPMorgan<br />
Chase, Rachael Franco ’97<br />
of Merck Serono, Beatrice<br />
Bernescut ’90 of The<br />
Global Fund, and Camille<br />
Germanos ’98 of Everest<br />
Capital.<br />
<strong>Thunderbird</strong>’s Executive<br />
MBA programs, ranked<br />
No. 3 in the world by the<br />
Wall Street Journal, cater<br />
to working professionals<br />
through formats such as<br />
concentrated weekend classes<br />
and weeklong modules.<br />
WILL MCDONALD<br />
Global Leadership<br />
for Global Impact<br />
VISION 2020: PRIORITY 2<br />
Innovate for Scale and Impact:<br />
Dramatic improvements in educational technologies and the<br />
growth of non-traditional educational models have reshaped<br />
the higher education market. Drawing from its innate entrepreneurialism,<br />
<strong>Thunderbird</strong> will capitalize on this changed environment<br />
through the use of new business models, cutting-edge e<br />
education and information technologies, expanded partnerships, ps,<br />
and innovative funding structures to increase scale and reach,<br />
generate new resources and maximize its impact in the world.<br />
LEARN MORE AT THUNDERBIRD.EDU/2020DU/2020<br />
thunderbird magazine 13
news & notes<br />
Two-time<br />
alumni<br />
MA, MS grads<br />
come back<br />
for MBA, earn<br />
second T-bird<br />
degree<br />
South African alumna<br />
Nicola Taljaard<br />
’10 graduated<br />
from <strong>Thunderbird</strong><br />
in December 2010 with a<br />
Master of Arts in Global<br />
Affairs and Management.<br />
But instead of entering the<br />
workforce immediately, she<br />
returned to campus in 20<strong>11</strong><br />
for an MBA.<br />
Taljaard is part of a<br />
growing group of alumni<br />
from the Master of Arts and<br />
Master of Science programs<br />
who qualify twice to walk<br />
in <strong>Thunderbird</strong> graduation<br />
processions.<br />
The first student to<br />
accomplish the feat was<br />
Christine Patterson ’08,<br />
who earned an MA in 2008<br />
and then an MBA in 2009.<br />
Patterson graduated the<br />
second time as the summer<br />
2009 Barton Kyle Yount<br />
Award recipient.<br />
“The top MBA of her<br />
graduating class was<br />
formerly an MA student,”<br />
Glenn Fong, Ph.D.<br />
Nicola Taljaard ’10 pauses on her way to a Consulting Club meeting Feb. <strong>11</strong>, 20<strong>11</strong>, on the <strong>Thunderbird</strong><br />
campus in Glendale, Arizona.<br />
said <strong>Thunderbird</strong> Professor<br />
Glenn Fong, Ph.D., academic<br />
director of the MA<br />
and MS programs. “That’s<br />
quite a testimony to the<br />
quality of our students.”<br />
The MA and MS programs,<br />
which produced<br />
their first alumni in December<br />
2008, cater to younger<br />
graduate students who<br />
often come to <strong>Thunderbird</strong><br />
directly from their undergraduate<br />
schools.<br />
Students in both programs<br />
must learn a second<br />
language, gain global<br />
experience and complete<br />
courses in business and<br />
global studies. What differs<br />
is the emphasis.<br />
MA students, who often<br />
seek foreign affairs or nonprofit<br />
careers, take more<br />
global studies courses such<br />
as cross-cultural communication<br />
and political economy.<br />
MS students, who often<br />
seek corporate careers, take<br />
more business courses such<br />
as finance, marketing and<br />
accounting.<br />
“Both degrees have the<br />
same ingredients, but in<br />
different amounts,” Fong<br />
said.<br />
The differences help<br />
attract diverse full-time students<br />
to campus. Fong said<br />
the MA program tends to<br />
attract more women than<br />
other <strong>Thunderbird</strong> options,<br />
while the MS program<br />
attracts more international<br />
students.<br />
“These students bring<br />
life to the campus,” he<br />
said. “They take leadership<br />
roles in campus clubs and<br />
bring aptitude, energy and<br />
passion.”<br />
Overall, the MA program<br />
has produced 33 graduates<br />
and the MS program 49. An<br />
additional 83 students are<br />
enrolled in the 45-credithour<br />
programs. Students<br />
such as Taljaard who stay<br />
for an MBA must complete<br />
an additional 30 credit<br />
hours.<br />
Taljaard earned an<br />
undergraduate degree in<br />
pre-medicine from Ohio<br />
University in 2007, but<br />
then reconsidered her<br />
career path. “I knew that<br />
the medical field was not<br />
the right place for me,” she<br />
said. “But it took me awhile<br />
to figure it out.”<br />
She had an interest in<br />
global affairs and started<br />
looking for a graduate<br />
program that combined<br />
international development<br />
with business. Nothing she<br />
found seemed like a good<br />
fit.<br />
Then her dad told her<br />
about the <strong>Thunderbird</strong><br />
students he met when he<br />
lived across the street from<br />
campus. Taljaard, who<br />
earned dual U.S. citizenship<br />
in 2010, researched the<br />
school and discovered the<br />
MA program.<br />
“It was perfect,” she said.<br />
“It just clicked.”<br />
DARYL JAMES<br />
14 spring 20<strong>11</strong>
TIM CLARKE<br />
August 2010 <strong>Thunderbird</strong> graduates, from left, include Timothy Hubbard of Finland, Laura Xiao of China, Pablo<br />
Henriquez of Chile, Paul Weaver of Canada, Annie Nguimzong Sonna of Cameroon and Tavy Long of Cambodia.<br />
School retains No. 1 rank in global business<br />
<strong>Thunderbird</strong> School<br />
of Global Management<br />
has once<br />
again been ranked<br />
No. 1 in international business<br />
by the Financial Times<br />
and U.S. News & World<br />
Report in separate worldwide<br />
rankings of full-time MBA<br />
programs.<br />
This is the fifth year the<br />
Financial Times has included<br />
an International Business<br />
specialty in its annual look<br />
at the world’s best MBA<br />
programs, and <strong>Thunderbird</strong><br />
has landed the No. 1 position<br />
every year. In the 20<strong>11</strong><br />
rankings released Jan. 31, the<br />
school finished ahead of the<br />
University of South Carolina<br />
(Moore), Georgetown<br />
University (McDonough),<br />
Insead and Hult International<br />
Business School, which<br />
rounded out the top five.<br />
<strong>Thunderbird</strong> also landed<br />
in the No. 7 spot in this<br />
year’s Corporate Social<br />
Responsibility category, up<br />
three spots from its No. 10<br />
debut last year.<br />
“These two rankings are<br />
testament to the school’s<br />
success in carrying out its<br />
mission to educate global<br />
leaders who create sustainable<br />
prosperity worldwide,”<br />
said <strong>Thunderbird</strong> President<br />
Ángel Cabrera, Ph.D.<br />
The Financial Times ranked<br />
<strong>Thunderbird</strong> No. 68 on its<br />
general list of top providers<br />
of full-time MBA programs.<br />
In the U.S. News & World<br />
Report rankings, announced<br />
March 15, 20<strong>11</strong>, <strong>Thunderbird</strong><br />
landed in the top spot<br />
for the 16th consecutive<br />
year. The International<br />
specialty ranking was<br />
determined by a survey of<br />
business school deans and<br />
program directors, who<br />
nominated the top 10 programs<br />
for excellence in 12<br />
specialty areas.<br />
news & notes<br />
Two T-birds<br />
among most<br />
influential<br />
Hispanics<br />
Ángel<br />
Cabrera<br />
<strong>Thunderbird</strong><br />
President<br />
Ángel Cabrera,<br />
Ph.D.,<br />
and alumnus<br />
Luis Alberto<br />
Moreno ’77<br />
both landed on Poder 360<br />
magazine’s list of the Top<br />
75 Most Influential Hispanics<br />
in 2010.<br />
Moreno, a member of<br />
<strong>Thunderbird</strong>’s Board of Fellows,<br />
was re-elected president<br />
of the Inter-American<br />
Development<br />
Bank in fall<br />
2010. He is a<br />
former Colombian<br />
Luis<br />
Alberto<br />
Moreno ’77<br />
ambassador<br />
to the United<br />
States and was<br />
president of Instituto de<br />
Fomento Industrial, the<br />
main financial corporation<br />
of Colombia.<br />
Cabrera has participated<br />
in various capacities with<br />
the United Nations, the<br />
World Economic Forum<br />
and the Clinton Global<br />
Initiative.<br />
Global Leadership<br />
for Global Impact<br />
VISION 2020: PRIORITY 3<br />
Expand Our Expertise in Emerging Markets:<br />
Emerging markets are projected to be the main<br />
growth engine of the global economy over the next<br />
decade. To both capture this market opportunity and<br />
reflect the shifting global business landscape, <strong>Thunderbird</strong><br />
will develop new knowledge and insights about<br />
business in emerging economies that will prepare managers<br />
to navigate the growing complexities of a dynamic<br />
global economy.<br />
LEARN MORE AT THUNDERBIRD.EDU/2020DU/2020<br />
thunderbird magazine 15
news & notes<br />
Distance learning MBA<br />
program adds study abroad<br />
trips to Brazil, other regions<br />
Distance learners<br />
in <strong>Thunderbird</strong>’s<br />
On-Demand MBA<br />
program have an<br />
expanding menu of study<br />
abroad options that now<br />
includes São Paulo, Brazil.<br />
Under its original platform,<br />
the program offered<br />
only two locations for its<br />
regional business environment<br />
courses. Now program<br />
participants gather<br />
for weeklong courses in<br />
Brazil, Chile, China, the<br />
Czech Republic, South<br />
Africa and other places.<br />
On-Demand program<br />
director Josh Allen ’08<br />
said students can choose<br />
any two locations, but<br />
they must be in separate<br />
regions. “We want our<br />
students to experience different<br />
parts of the world,”<br />
he said.<br />
The students also complete<br />
weeklong modules on<br />
campus in Glendale, Arizona,<br />
at the start and end of<br />
each program. Overall, the<br />
students spend four weeks<br />
together to supplement<br />
their online coursework.<br />
In addition to the new<br />
study abroad options,<br />
the program has added<br />
a spring start date. On-<br />
Demand students now can<br />
start their coursework in<br />
January, April or August.<br />
Along with the addition<br />
of the April start date,<br />
On-Demand will offer<br />
students an opportunity to<br />
complete the program in<br />
28 months instead of just<br />
19 months or 36 months.<br />
Allen said students who<br />
enroll in April must follow<br />
the 19-month track.<br />
“We took our 19-month<br />
program and, like an accordion,<br />
we stretched it out<br />
<strong>Thunderbird</strong> On-Demand students visit Lenovo offi ces during a<br />
summer 2010 regional business environment course in Beijing, China.<br />
to 36 months, and people<br />
thought it was a little too<br />
long,” he said. “So we<br />
brought the accordion back<br />
and found a good middle<br />
ground.”<br />
<strong>Thunderbird</strong> partners with Peace Corps<br />
<strong>Thunderbird</strong> will partner<br />
with the Peace Corps to give<br />
selected students the opportunity<br />
to combine graduate<br />
studies with Peace Corps<br />
volunteer service.<br />
The new partnership,<br />
announced Dec. 16, 2010,<br />
is a part of the Peace Corps’<br />
Master’s International program.<br />
Program participants<br />
combine Peace Corps service<br />
with a master’s degree<br />
program and receive credit<br />
for their Peace Corps service<br />
abroad. Participants must<br />
apply to Peace Corps and<br />
<strong>Thunderbird</strong> separately.<br />
More than 80 Peace<br />
Corps Master’s International<br />
programs exist. Participants<br />
typically finish one year<br />
of graduate school in the<br />
United States before serving<br />
abroad. Upon their return,<br />
they complete any remaining<br />
degree requirements.<br />
SUBMITTED PHOTO<br />
Global Leadership<br />
for Global Impact<br />
VISION 2020: PRIORITY 4<br />
Strengthen Our Global Community:<br />
For <strong>Thunderbird</strong> to have true global impact, it must<br />
create meaningful linkages that connect the entire<br />
<strong>Thunderbird</strong> community. For this purpose, <strong>Thunderbird</strong><br />
will become a platform for information, inspiration and<br />
interaction for practicing global managers throughout<br />
their professional careers. Students will not graduate out<br />
of <strong>Thunderbird</strong>, but into a life-long community of collabo-oration,<br />
learning and practice.<br />
LEARN MORE AT THUNDERBIRD.EDU/2020DU/2020<br />
16 spring 20<strong>11</strong>
news & notes<br />
in focus<br />
<strong>Thunderbird</strong> Worldwide<br />
New venture seeks innovation for scale and impact<br />
W<br />
orking professionals<br />
in<br />
Kazakhstan<br />
and other<br />
emerging markets will soon<br />
have access to world-class<br />
certificate programs that<br />
bring the <strong>Thunderbird</strong><br />
brand to them in their native<br />
languages.<br />
The new commercial<br />
venture, called <strong>Thunderbird</strong><br />
Worldwide, will<br />
build on the school’s<br />
12-year record of success<br />
at <strong>Thunderbird</strong> Russia,<br />
a Moscow-based operation<br />
known locally as the<br />
Center for Business Skills<br />
Development. A second<br />
component of the model,<br />
called <strong>Thunderbird</strong> Online,<br />
will deliver distance learning<br />
certificate programs to<br />
working professionals in<br />
even more locations.<br />
The initiatives, approved<br />
by the Board of Trustees<br />
in June 2010, support at<br />
least two strategic priorities<br />
outlined in <strong>Thunderbird</strong>’s<br />
Vision 2020. One priority<br />
calls for increased focus on<br />
innovation for scale and<br />
impact. Another calls for<br />
increased focus on emerging<br />
markets.<br />
“This whole thing is<br />
about being different and<br />
making a difference,” said<br />
Dennis Hopple, <strong>Thunderbird</strong>’s<br />
vice president<br />
of strategic initiatives and<br />
former director of <strong>Thunderbird</strong><br />
Russia.<br />
Hopple returned from<br />
Moscow to help <strong>Thunderbird</strong><br />
Corporate Learning<br />
interim director and former<br />
trustee John Berndt lay the<br />
foundation for <strong>Thunderbird</strong><br />
Worldwide. Joe Patterson<br />
’08 completes the <strong>Thunderbird</strong><br />
Worldwide senior leadership<br />
team as assistant vice<br />
president of <strong>Thunderbird</strong><br />
Online. Patterson and his<br />
team have completed the<br />
development of seven new<br />
online certificate courses<br />
with five additional courses,<br />
still in development. <strong>Thunderbird</strong><br />
Worldwide’s new<br />
online unit is also seeking<br />
innovative ways to increase<br />
<strong>Thunderbird</strong>’s global<br />
impact by creating a Global<br />
Partner Network made up<br />
of international partners<br />
and distributors.<br />
<strong>Thunderbird</strong> Kazakhstan<br />
is being established using<br />
existing clients and Russian<br />
language content developed<br />
at the Center for Business<br />
Skills Development.<br />
Hopple said at least one<br />
additional center will open<br />
each year during the fiveyear<br />
planning period that<br />
ends in 2015.<br />
He said <strong>Thunderbird</strong><br />
Worldwide will finalize<br />
the selection of additional<br />
markets in the year preceding<br />
actual entry. Peru,<br />
An instructor works with clients at <strong>Thunderbird</strong> Russia in Moscow.<br />
The operation, known locally as the Center for Business Skills<br />
Development, provides a growth model for <strong>Thunderbird</strong> Worldwide.<br />
Poland, Vietnam and the<br />
Middle East are high on<br />
the priority list.<br />
Going forward, the initiative<br />
will expand to include<br />
<strong>Thunderbird</strong>’s existing<br />
operations in Geneva, Switzerland,<br />
and Beijing, China.<br />
“While major emerging<br />
markets like China, India<br />
and Brazil are also candidates<br />
for <strong>Thunderbird</strong><br />
Worldwide operations, our<br />
current plans favor smaller,<br />
emerging markets,” Hopple<br />
said.<br />
The school also will<br />
seek funding partners for<br />
its overseas centers to accelerate<br />
growth. This is a<br />
primary reason <strong>Thunderbird</strong><br />
Worldwide adopted a<br />
for-profit model. Hopple<br />
said <strong>Thunderbird</strong> will<br />
remain a shareholder in<br />
<strong>Thunderbird</strong> Worldwide<br />
no matter how quickly the<br />
operation grows.<br />
“Our main reason for<br />
pursuing this business<br />
model is to establish a<br />
growth business that will<br />
provide future cash flows to<br />
support <strong>Thunderbird</strong>’s core<br />
nonprofit programs and<br />
activities,” he said.<br />
thunderbird magazine 17<br />
SUBMITTED PHOTO
news & notes<br />
a pledge for a b<br />
Campaign <strong>Thunderbird</strong><br />
enters its final stretch<br />
An open letter from <strong>Thunderbird</strong><br />
Vice President Joan M. Neice<br />
During the past five<br />
years, when the<br />
global economy<br />
was hit hard and<br />
lives changed, <strong>Thunderbird</strong><br />
embarked on an important<br />
$65 million campaign to<br />
secure its future. Attaining the<br />
goal has been a struggle at<br />
times, but you have stepped<br />
up to support <strong>Thunderbird</strong> in<br />
word and deed!<br />
Early and significant<br />
pledges from our trustees set<br />
the tone for success. Other<br />
gifts followed — large and<br />
small — that showed us the<br />
power in numbers.<br />
You championed <strong>Thunderbird</strong><br />
in your organizations,<br />
providing support for internships,<br />
Winterims, Summerims,<br />
jobs and educational<br />
opportunities.<br />
You mentored scholarship<br />
students from emerging<br />
countries. You spoke at events<br />
and recruited students. You<br />
engaged as true advocates for<br />
each other at several regional<br />
gatherings. You participated<br />
as members of the Board of<br />
Trustees, Board of Fellows,<br />
Global Council and Alumni<br />
Network Board.<br />
And you participated in<br />
near-record numbers with<br />
your generous gifts to Campaign<br />
<strong>Thunderbird</strong>.<br />
Alumni giving reached 15.1<br />
percent in fiscal 2009-10, a<br />
50 percent increase over the<br />
prior year. So far this year, 10.1<br />
percent of you have made<br />
gifts. With three months left<br />
to go, we’re confident you will<br />
join us again to reach a 17<br />
percent alumni giving participation<br />
rate.<br />
Corporations and foundations<br />
are responding positively<br />
to the increased alumni<br />
engagement with their own<br />
generosity. Donors include<br />
Goodyear, J.T. Tai & Co. Foundation,<br />
Inc., and ExxonMobil,<br />
to name just three.<br />
The message you have<br />
shown in word and deed is<br />
that alumni have full faith in<br />
this fine school.<br />
Your gifts have gone to renovate<br />
the <strong>Thunderbird</strong> Tower<br />
and our aging classrooms,<br />
to build the Global Mindset<br />
Leadership Institute, to create<br />
scholarships, to support classroom<br />
technology and timely<br />
academic research, to develop<br />
curriculum and programs, and<br />
to fund new projects such as<br />
the <strong>Thunderbird</strong> Emerging<br />
Markets Laboratory.<br />
Your gifts also support the<br />
annual fund, which subsidizes<br />
all of <strong>Thunderbird</strong>’s daily activities<br />
not covered by tuition.<br />
As Campaign <strong>Thunderbird</strong><br />
KAREN SHELL<br />
<strong>Thunderbird</strong> students walk between classes in Glendale, Arizona.<br />
nears its close on June 30,<br />
20<strong>11</strong>, we have a shortage of<br />
about $1 million to reach our<br />
goal. Numerous grant proposals<br />
have been submitted to<br />
help us close the gap, and<br />
we remain optimistic. But,<br />
there is one thing I know for<br />
sure: The success of <strong>Thunderbird</strong><br />
and the campaign rests<br />
with our legions of alumni all<br />
over the world.<br />
It takes about 300 donors<br />
to move the alumni participation<br />
rate by 1 percent. That’s<br />
about 21,000 more alumni<br />
worldwide to reach 17 percent.<br />
Just imagine what you<br />
could say to the world about<br />
our No. 1 alumni network if<br />
10,000, 20,000 or all of you<br />
made a gift of any size.<br />
What a celebration we will<br />
have at the Pub in the renovated<br />
Tower on <strong>11</strong>.<strong>11</strong>.<strong>11</strong>! So<br />
make your gifts, mark your<br />
calendars and come celebrate<br />
the successful completion<br />
of Campaign <strong>Thunderbird</strong>.<br />
Cheers!<br />
Joan M. Neice,<br />
<strong>Thunderbird</strong> vice president<br />
& chief development officer<br />
To donate<br />
Visit www.thunderbird.edu/<br />
campaignthunderbird or call<br />
602-978-7309.<br />
18 spring 20<strong>11</strong>
news & notes<br />
etter world<br />
The goal of Campaign <strong>Thunderbird</strong><br />
is to raise a minimum of $65 million<br />
by June 20<strong>11</strong>. Here is an update.<br />
$<br />
25<br />
$<br />
30<br />
M<br />
$ 35<br />
M $<br />
40<br />
M<br />
M<br />
$<br />
20 $<br />
45<br />
$<br />
15 $<br />
50<br />
M<br />
$<br />
10 $<br />
55<br />
M<br />
M<br />
CAMPAIGN<br />
T H U N DE R BI R D<br />
$<br />
5 $<br />
60<br />
M<br />
M<br />
$<br />
0 $<br />
65<br />
A pledge for a<br />
better world.<br />
M<br />
M<br />
M<br />
M<br />
KEY INITIATIVES<br />
Campaign <strong>Thunderbird</strong><br />
includes fundraising goals in<br />
five focus areas. Here are the<br />
pledged amounts in each area,<br />
through March 20<strong>11</strong>:<br />
Scholarships<br />
Providing world-class education<br />
for students around<br />
the globe.<br />
Goal: $25 million<br />
Raised: $20.8 million<br />
Technology and facilities<br />
Creating world-class learning<br />
environments in a truly<br />
global setting.<br />
Goal: $15 million<br />
Pledged: $4.9 million<br />
Faculty<br />
Attracting and retaining<br />
those who advance global<br />
thought leadership and<br />
management.<br />
Goal: $25 million<br />
Pledged: $12.1 million<br />
Curricular innovation and<br />
student services<br />
Developing the global<br />
mindset of individuals and<br />
organizations.<br />
Goal: $5 million<br />
Pledged: $14.9 million<br />
Annual fund<br />
Ongoing support for sustaining<br />
the “<strong>Thunderbird</strong><br />
mystique.”<br />
Goal: $10 million<br />
Pledged: $<strong>11</strong>.3 million<br />
TRACKING THE MONEY<br />
More than $64 million has<br />
been pledged to Campaign<br />
<strong>Thunderbird</strong> through March<br />
20<strong>11</strong>. Some cash donations<br />
have been received, and<br />
others are pending. Here is<br />
the breakdown:<br />
• Cash received:<br />
$29.1 million<br />
• Planned gifts:<br />
$14.8 million<br />
• Pledge balance:<br />
$18.8 million<br />
• In-kind gifts:<br />
$1.3 million<br />
<strong>Thunderbird</strong> trustees recognized for service<br />
Two <strong>Thunderbird</strong> donors<br />
who served on the Board of<br />
Trustees for a combined 33<br />
years now have their names<br />
etched on campus as a lasting<br />
tribute.<br />
Room 37 in the Barton<br />
Kyle Yount Centre is now<br />
the Weil Family Lounge.<br />
And the Bloomberg Newsroom<br />
inside the International<br />
Business Information<br />
Centre is now the<br />
Richard and Sally Lehmann<br />
Financial Newsroom.<br />
Chip Weil and Richard<br />
Lehmann, who retired<br />
from the board with<br />
emeritus status on Feb. 3,<br />
20<strong>11</strong>, attended naming and<br />
dedication ceremonies together.<br />
Weil was a publishing<br />
executive who started<br />
with Time magazine, and<br />
Lehmann was a founding<br />
principal of Biltmore Bank<br />
of Arizona.<br />
“These are impressive<br />
accomplishments,”<br />
<strong>Thunderbird</strong> President<br />
Ángel Cabrera, Ph.D., said<br />
during the presentation.<br />
“In addition, Chip and<br />
Rich brought fun, laughter<br />
and a balanced perspective<br />
of serious attention to help<br />
navigate <strong>Thunderbird</strong> with<br />
a sense of humor.”<br />
Both men also have<br />
donated to Campaign<br />
<strong>Thunderbird</strong>.<br />
Board Chairman Kelly<br />
O’Dea ’72 thanked Weil<br />
and Lehmann for their service<br />
during a Chinese New<br />
Year dinner following the<br />
naming ceremonies.<br />
“These <strong>Thunderbird</strong><br />
friends have been two of<br />
our most trusted advisers<br />
on the Board,” O’Dea said.<br />
“We are grateful for their<br />
leadership and guidance to<br />
the school.”<br />
Daryl and Chip Weil<br />
Sally and Richard Lehmann<br />
PHOTOS BY TIM CLARKE<br />
thunderbird magazine 19
20 spring 20<strong>11</strong>
THUNDERBIRD:<br />
there’s<br />
an app<br />
for that<br />
Put the power of the world’s<br />
No. 1 alumni network<br />
in your palm<br />
<strong>Thunderbird</strong> alumni stuck at an international airport or touring<br />
a new city now have a tool to instantly locate nearby classmates<br />
using real-time GPS technology.<br />
<strong>Thunderbird</strong> Mobile, a free smartphone application the<br />
school released April 20<strong>11</strong>, allows members of the <strong>Thunderbird</strong><br />
community to connect with the school and each other no matter<br />
where they are in the world.<br />
In addition to the opt-in GPS tracking service, the application gives users<br />
free access to <strong>Thunderbird</strong> news and information, global business research<br />
and alumni profiles stored in My <strong>Thunderbird</strong> (MTB).<br />
“The application makes it more important than ever for alumni to update<br />
their profile information in MTB,” says <strong>Thunderbird</strong> Alumni Central<br />
Senior Director Terri Nissen.<br />
The application is available for iPhone and iPad now, with Android and<br />
mobile Web options coming later this spring.<br />
Anyone can download and use <strong>Thunderbird</strong> Mobile, but only alumni,<br />
students, faculty and staff can tap into the <strong>Thunderbird</strong> global network —<br />
allowing them to update and search profiles, find one another by current<br />
address or GPS location, and map results.<br />
Learn more about the tool on the following pages. Or download the application<br />
from the Apple Store.<br />
thunderbird magazine 21
<strong>Thunderbird</strong> M<br />
thunderbird: there’s an app for that<br />
find T-birds in<br />
real time near<br />
your current<br />
location<br />
search for<br />
T-birds by name,<br />
class year,<br />
address,<br />
or industry<br />
find and<br />
contact alumni<br />
chapters and<br />
chapter leaders<br />
worldwide<br />
locate T-bird<br />
businesses by<br />
industry, job<br />
function,<br />
geographic<br />
location,<br />
product or service<br />
review and update<br />
your thunderbird<br />
profile from the<br />
convenience nce of<br />
your phone<br />
help thunderbird<br />
identify<br />
the next<br />
generation<br />
of T-birds<br />
by making referrals<br />
from your phone<br />
secure access cess to<br />
finding T-birds is<br />
only available able to<br />
alumni, students,<br />
and employees<br />
invest in the future<br />
of the school by<br />
giving back to your<br />
alma mater easily<br />
and securely<br />
Next-generation MTB to connect T-bird community<br />
After nearly two decades<br />
in operation, <strong>Thunderbird</strong>’s<br />
home-grown intranet My<br />
<strong>Thunderbird</strong> (MTB) will<br />
be retired this year and replaced<br />
with a more robust<br />
system that will bring the<br />
latest in technology and<br />
functionality to the school’s<br />
global community.<br />
The new intranet system<br />
not only will replace the<br />
existing MTB, but it will<br />
become the central hub<br />
of business activity, collaboration<br />
and information<br />
sharing for the entire community.<br />
The new portal will be<br />
rolled out in phases starting<br />
later this year. The planning<br />
committee has assured the<br />
<strong>Thunderbird</strong> community<br />
that all information they<br />
currently are able to access<br />
will continue to be available<br />
throughout the implementation<br />
and afterward.<br />
Alumni and other stakeholders<br />
can send suggestions<br />
for the new system to<br />
alumni@thunderbird.edu.<br />
22 spring 20<strong>11</strong>
obile is here<br />
thunderbird: there’s an app for that<br />
Available now for<br />
iPhone and iPad<br />
download free from<br />
the App Store<br />
Android and<br />
mobile Web<br />
coming this spring<br />
Editor’s note: <strong>Thunderbird</strong>’s mobile technology securely draws data and information from My<br />
<strong>Thunderbird</strong> (MTB); the <strong>Thunderbird</strong> Web Site; the <strong>Thunderbird</strong> Knowledge Network; and the Alumni<br />
B2B directory. The App is available and free to anyone, but only alumni, students and employees of<br />
<strong>Thunderbird</strong> can access data related to profiles and searching for T-Birds.<br />
Find <strong>Thunderbird</strong> on iTunesU<br />
New video site in China<br />
A new file-sharing site<br />
on iTunesU allows anyone<br />
with Internet access to view<br />
and download <strong>Thunderbird</strong><br />
School of Global Management<br />
videos and audio<br />
podcasts for free.<br />
Content includes more<br />
than 600 videos from <strong>Thunderbird</strong>’s<br />
YouTube channel<br />
and more than 60 audio files<br />
from <strong>Thunderbird</strong>’s podcasts<br />
page. Visit www.thunderbird.edu/itunes<br />
to tour the<br />
iTunesU channel, which<br />
went public on Feb. <strong>11</strong>, 20<strong>11</strong>.<br />
More than 150 videos<br />
featuring <strong>Thunderbird</strong><br />
professors, guest speakers,<br />
students and alumni are<br />
now available to Chinese<br />
viewers at www.tudou.com/<br />
home/thunderbirdus.<br />
<strong>Thunderbird</strong> set up the<br />
Tudou channel as an alternative<br />
to YouTube, which<br />
is blocked in China and<br />
certain other countries. The<br />
school’s YouTube channel<br />
features more than 600 videos<br />
that have been viewed<br />
more than 175,000 times.<br />
thunderbird magazine 23
24 spring 20<strong>11</strong>
eleven<br />
reasons<br />
to attend<br />
<strong>11</strong>.<strong>11</strong>.<strong>11</strong><br />
<strong>Thunderbird</strong> combines<br />
three events into<br />
one historic gathering<br />
Two giant saguaros<br />
form a No. <strong>11</strong> at the<br />
<strong>Thunderbird</strong> School of<br />
Global Management<br />
entrance in Glendale,<br />
Arizona. The campus will<br />
host a series of <strong>11</strong>.<strong>11</strong>.<strong>11</strong><br />
events during the week<br />
of Nov. <strong>11</strong>, 20<strong>11</strong>.<br />
(Photo by Daryl James)<br />
Knowledge will flow, friends will reconnect and history will<br />
unfold during the week of Nov. <strong>11</strong>, 20<strong>11</strong>, when <strong>Thunderbird</strong><br />
combines its inaugural Global Business Dialogue, homecoming<br />
and Tower Grand Opening into a three-in-one <strong>11</strong>.<strong>11</strong>.<strong>11</strong><br />
celebration.<br />
BP CEO Bob Dudley ’79 will deliver the opening keynote address at<br />
the Global Business Dialogue, a two-day forum (Nov. 10-<strong>11</strong>) on the role<br />
of business in creating sustainable prosperity worldwide. The event will<br />
support <strong>Thunderbird</strong>’s new concept for a global community of learning<br />
and practice — one of four strategic priorities outlined in the school’s<br />
Vision 2020.<br />
Sessions will include short talks grouped into four categories: economic<br />
empowerment, energy and natural resources, innovation and technology,<br />
and finance. The overarching theme will be “redefining global leadership.”<br />
The forum also will include networking events with influential global<br />
leaders. Additional sessions will highlight regional business issues.<br />
Homecoming events Nov. <strong>11</strong>-13 will include mixers, Regional Night<br />
with the students and the traditional farewell brunch.<br />
The Tower Grand Opening will mark the culmination of a grassroots<br />
campaign that started in 2007, when a group of students started raising<br />
funds to save the World War II landmark where American, British and<br />
Chinese pilots once trained for battle.<br />
The celevbration will include cocktails, dinner, live entertainment, fireworks<br />
and more, as more than 500 alum come together.<br />
“The week of <strong>11</strong>.<strong>11</strong>.<strong>11</strong> will be historic for <strong>Thunderbird</strong>,” says <strong>Thunderbird</strong><br />
President Ángel Cabrera, Ph.D. “We will celebrate the past and look<br />
forward to the future.”<br />
Register<br />
today<br />
Visit www.thunderbird<br />
.edu/<strong>11</strong>-<strong>11</strong>-<strong>11</strong>, email<br />
alumni@thunderbird<br />
.edu or call<br />
602-978-7359<br />
thunderbird magazine 25
<strong>11</strong>.<strong>11</strong>.<strong>11</strong> celebration<br />
Here are <strong>11</strong> reasons you should attend:<br />
1<br />
ACCESS TO INFLUENTIAL<br />
GLOBAL LEADERS.<br />
The <strong>Thunderbird</strong> Global Business<br />
Dialogue will bring together an<br />
elite group of about 300 global<br />
business executives, including<br />
speakers such as BP CEO Bob Dudley ’79.<br />
2<br />
EARN CONTINUING<br />
EDUCATION CREDIT.<br />
Global Business Dialogue participants will earn<br />
continuing education credit, the recognized<br />
method of quantifying participation in organized<br />
executive education experiences.<br />
3<br />
TOWER RESTORATION.<br />
Participate in the Tower Grand Opening<br />
Celebration. Project leader Will Counts ’09<br />
promises it will be the greatest single<br />
<strong>Thunderbird</strong> event ever.<br />
4<br />
WALL OF DONORS.<br />
Leave your mark on the Tower donor wall.<br />
Any donation will secure your legacy … and<br />
there’s still time. Visit www.thunderbird.edu/<br />
campaignthunderbird or send inquiries to<br />
will.counts@thunderbird.edu.<br />
5<br />
BIRTHDAY WISHES.<br />
Celebrate the 70th birthday of Merle A.<br />
Hinrichs ’65. His wife, Miriam, donated<br />
$2 million to the Tower in recognition<br />
of his birthday — leading the way for<br />
more than 1,100 people to donate to<br />
the renovation.<br />
6<br />
WWII VETERANS.<br />
Experience history with <strong>Thunderbird</strong>’s first<br />
global citizens on Veterans Day 20<strong>11</strong>. Meet World<br />
War II veterans who trained at <strong>Thunderbird</strong> Airfield<br />
1 in the 1940s.<br />
26 spring 20<strong>11</strong>
<strong>11</strong>.<strong>11</strong>.<strong>11</strong> celebration<br />
7<br />
COMMEMORATIVE BOOK.<br />
Receive your copy of a souvenir book<br />
showing the story of the Tower project and the<br />
continuing legacy of the T-bird tribe.<br />
8<br />
FIRST AND LAST TOAST.<br />
Join the last toast party at the old Pub —<br />
then join the first toast at the new Pub location<br />
in the restored Tower.<br />
9<br />
HOMECOMING TRADITIONS.<br />
Enjoy class reunions, parties at the renovated<br />
pool, breakfast with classmates and more.<br />
10<br />
REGIONAL NIGHT PARTY.<br />
Relive this classic event hosted by student<br />
clubs and student government officers showcasing<br />
the best of their countries.<br />
<strong>11</strong><br />
ARIZONA WEATHER.<br />
Take a winter break in sunny Arizona,<br />
where normal highs reach 74 degrees Fahrenheit.<br />
Get away, sit by the pool or sun on the Tower lawn.<br />
Numbers game<br />
Calendars this year include four unusual dates: 1.1.<strong>11</strong>,<br />
1.<strong>11</strong>.<strong>11</strong>, <strong>11</strong>.1.<strong>11</strong> and <strong>11</strong>.<strong>11</strong>.<strong>11</strong>. Alumnus Joao Jorge<br />
’10 points out another interesting tidbit. If you take the<br />
last two digits of the year you were born plus the age<br />
you will be this year, it will equal <strong>11</strong>1 (or <strong>11</strong> for children<br />
born in 2000 or later).<br />
thunderbird magazine 27
MUMBAI<br />
Maximum City<br />
HYDERABAD<br />
Hi-tech City<br />
DELHI<br />
Capital City<br />
CHENNAI<br />
Gateway to South India<br />
BENGALURU<br />
28 spring 20<strong>11</strong><br />
India’s Silicon Valley
india<br />
CATCHES<br />
ITS STRIDE<br />
New wave of entrepreneurs<br />
drive innovation from<br />
Hyderabad to New Delhi<br />
Story and photos by Samantha M. Novick<br />
Significant financial reforms in the 1990s set India on a<br />
course toward a freer, more open economy ripe for entrepreneurship.<br />
I traveled to five cities in India to meet<br />
<strong>Thunderbird</strong>s who had ditched the corporate world to strike<br />
out on their own. All across the country, <strong>Thunderbird</strong>s are<br />
leveraging their global mindset and corporate business acumen<br />
to take advantage of the booming environment. Here’s<br />
how they did it, and how you can too.<br />
thunderbird magazine 29
india catches its stride<br />
“This is<br />
where the<br />
action is and<br />
where it is<br />
going to be<br />
for the next<br />
20 years.”<br />
Andy Khandwala ’92<br />
BENGALURU:<br />
Timing is everything<br />
Andy Khandwala ’92 is so comfortable with<br />
international travel routes that if you give him an<br />
airline and destination, he’ll know what countries<br />
you’ll have to visit to get there. As the owner<br />
of Syratron, India’s leading high-tech representation<br />
company, he works directly with businesses<br />
from around the world to help them bring their<br />
products to the Indian market. For Khandwala,<br />
establishing a strong relationship with global<br />
partners is crucial. And that translates into a lot<br />
of long-distance flights.<br />
His first long transatlantic flight isn’t hard for<br />
him to remember. It was in 1990, when he came<br />
to study at <strong>Thunderbird</strong>. He wasn’t the only<br />
young college student who left India that year.<br />
It was a difficult time for the country. The<br />
economy was in turmoil and the government<br />
was close to default.<br />
Lack of professional<br />
opportunities encouraged<br />
many to leave.<br />
“When I was growing<br />
up, if you were<br />
able to find a job you<br />
ended up doing one of<br />
three things,” Khandwala<br />
says. “You either<br />
went into the service sector, joined the government<br />
or started as a trainee at a large corporate<br />
house. A lot of people from my generation<br />
left India, pursued an overseas education, and<br />
through that process gained exposure to the outside<br />
world.”<br />
In order to right the economy, the Indian government<br />
instituted a number of breakthrough<br />
reforms in the early 1990s. These included lowering<br />
trade tariffs, privatizing staterun<br />
entities and instituting deregulation<br />
and inflation controls.<br />
Like China had done 10 years earlier,<br />
these liberalizing measures removed<br />
many obstacles that made<br />
it difficult to do business, and with<br />
it set the stage for an economic<br />
comeback.<br />
“A very interesting thing happened,”<br />
Khandwala says. “Over<br />
time, the environment in India was<br />
changed and it began to make a lot<br />
of sense to move back home. The<br />
opportunities were tremendous.<br />
People were going back to India,<br />
starting their own small companies and building<br />
them.”<br />
He made the move back to Bengaluru to head<br />
Syratron, his family’s company, in 2001. But<br />
the country he arrived in was completely different<br />
from the one he had left, energized by an<br />
economy driven by a domestic entrepreneurship<br />
growth model.<br />
“There is a new space evolving in India, and<br />
that is the entrepreneurial space,” he says. “I’m<br />
seeing that in the next 15 to 20 years, this space<br />
is going to grow in India exponentially and will<br />
be the key driver of the Indian economy in the<br />
next generation.”<br />
Khandwala’s advice to the next generation of<br />
entrepreneurs in India: Please come.<br />
“This is where the action is and where it is going<br />
to be for the next 20 years,” he says. “Those<br />
who come and take part in this metamorphosis<br />
of the country will be extremely satisfied professionally<br />
and personally, because they are going<br />
to find a unique space that doesn’t exist anywhere<br />
else in the world.”<br />
BENGALURU:<br />
Profi ting from your passion<br />
Eka is an upscale home décor and art store<br />
that would look more at place on the ground<br />
floor of a SoHo skyscraper than on a hectic<br />
Bangalore street. The contemporary showroom<br />
boasts treasures from across the Indian<br />
subcontinent: modern handmade furniture<br />
from Nagpur, Whitewood carvings from Jaipur<br />
and intricately linked bells than once hung in<br />
temples. It’s the type of collection assembled<br />
with such attention to detail you’d expect it to<br />
be done by an artist.<br />
Yet before Kimiko Thakur Menzies ’94<br />
launched Eka in 2000, she was more familiar<br />
with heavy machinery and mining than embroidered<br />
textiles and high-value antiques.<br />
“I was following the trajectory of the Indian<br />
student who wants to get an MBA from the<br />
United States and get a good position at a Fortune<br />
500 company with a great package,” says<br />
Menzies, who was hired after graduation by<br />
Caterpillar, the world’s leading manufacturer<br />
of construction and mining equipment.<br />
“But you work in that long enough, and you<br />
sometimes realize that it just isn’t the type of<br />
life that you want,” she says. “I had a need to<br />
do something different, and to do something<br />
my own.”<br />
So after five years in the corporate world,<br />
30 spring 20<strong>11</strong>
Menzies started a company more closely<br />
aligned with her own interests: Eka, which in<br />
Sanskrit means “singular” or one of a kind.<br />
Now she spends her time traveling to source<br />
inventory, attending export fairs and building<br />
her business, which sometimes surprises her<br />
male vendors.<br />
“If you are a woman entrepreneur in India<br />
who is trying to do something different,<br />
at first people sometimes look at you a little<br />
hesitantly,” she says. “But then they admire<br />
your guts for doing that — traveling on your<br />
own and not having the hesitation to do so.<br />
It can be difficult, but it becomes easier when<br />
people see what you’re doing and want you to<br />
succeed.”<br />
Menzies says India’s retail sector has been<br />
greatly influenced by the rise of online and<br />
mobile shopping, and many opportunities<br />
await retailers who can make it in e-commerce.<br />
“India has seen a huge transition, primarily<br />
because we have opened our eyes to so much<br />
of what the rest of the world is doing,” she says.<br />
“It’s not just your little market anymore. Now<br />
you can go online and see what the rest of the<br />
world is offering, and that has forced businesses<br />
to speed up — in terms of product, quality<br />
and prices — the overall value proposition.”<br />
Menzies has big plans for the company in<br />
20<strong>11</strong>, including the possibility of opening<br />
more stores across the country, building a<br />
stronger online shopping platform and focusing<br />
more on exporting internationally.<br />
BENGALURU:<br />
Pursuit of inclusive growth<br />
A thin wooden bookcase sits on the first floor<br />
of the Bengaluru building where Harsha Moily<br />
’97 runs his business. The bookcase is conspicuous<br />
in the lobby and doesn’t seem to match the<br />
rest of the furniture. A row of books has numbers<br />
taped to their spines so they stay in order. The<br />
titles are telling of the person who owns them:<br />
“Blue Ocean Strategy,” “Leading Change,” “The<br />
Fortune at the Bottom of the Pyramid,” “Portfolios<br />
of the Poor,” “Quotes of Gandhi,” “How to<br />
Change the World.”<br />
When Moily graduated from <strong>Thunderbird</strong>, he<br />
went straight into venture capital positions in<br />
New York and London. From his vantage point<br />
abroad, he could see how a vibrant economy in<br />
urban India was starting to shape progress in his<br />
native country. While this economic outlook<br />
was promising, Moily believed it didn’t tell the<br />
whole picture.<br />
“There was a lot of talk of India growing immensely,”<br />
he said. “But the way I saw it, you still<br />
had more than 75 percent of India left out of<br />
India’s growth story. The last thing I wanted to<br />
do was just be a spectator to what is happening<br />
with that segment.”<br />
So Moily left his position in London in 2005,<br />
took the skills he’d learned working in venture<br />
capital and founded Moksha-Yug Access, or MYA,<br />
Above: Kimiko Thakur<br />
Menzies ’94 stands Jan.<br />
14, 20<strong>11</strong>, in front of Eka,<br />
the upscale home décor<br />
and art store she operates<br />
in Bengaluru.<br />
thunderbird magazine 31
india catches its stride<br />
Harsha Moily ’97<br />
an enterprise that builds an efficient<br />
rural supply chain in India.<br />
“Rural producers in India today<br />
are trapped in a vicious cycle of low<br />
investment, low yield, and lowincome<br />
model of dairy and agrifarming,”<br />
he said. “Intermediaries<br />
and supply chain inefficiencies<br />
take away anything from 30 to 70<br />
percent of the market value of their<br />
produce. Getting the poor out of<br />
this vicious cycle needs a paradigm<br />
shift in the way we address the<br />
problems of rural India.”<br />
Moily focuses his efforts on the<br />
dairy industry, which is plagued by poor infrastructure<br />
and low productivity. Milk yield per<br />
cow in India is about one-10th of that achieved<br />
in the U.S. and about<br />
one-fifth of the yield<br />
of a New Zealand<br />
cow. Additionally,<br />
only 70,000 tons of<br />
cold storage capacity<br />
exists for 90 million<br />
tons of milk produced<br />
in India.<br />
Today, MYA addresses these issues for more<br />
than 3,800 dairy farmers by increasing their<br />
herd size and the quality and quantity of yield<br />
per cow. He supplements it by building the milk<br />
procurement infrastructure at villages through<br />
milk collection centers and cold storage facilities<br />
to ensure traceability of the milk produced,<br />
quality assurance, certification and verification,<br />
then supplies the milk to downstream markets.<br />
In the next few months, MYA seeks to serve<br />
more than 20,000 dairy farmers in southern India,<br />
to increase their productivity and connect<br />
them to global market, then capitalize on the<br />
cost arbitrage.<br />
“The opportunity that I see in rural India is in<br />
terms of making transformational increases to<br />
the income levels of rural Indians,” Moily said.<br />
“I’m not looking at rural India as a consumer<br />
base, I’m looking at rural India more as a production<br />
base; What can we buy from them? That’s<br />
the only way we can increase the quality of life.”<br />
MUMBAI:<br />
Taking advantage of opportunity<br />
As a senior investment banker who has worked<br />
for more than 20 years in India, Vijay Anand Jangiti<br />
’88 has had a unique perspective on the effect<br />
of his country’s economic reforms. He handles<br />
private equity, mergers and acquisitions and strategy,<br />
so he knows firsthand how easy or difficult it<br />
has been for businesses to get their start in India.<br />
Jangiti is based in Mumbai, sometimes called<br />
India’s New York. The second-largest city in the<br />
world, Mumbai is the country’s commercial, entertainment<br />
and financial capital. It’s home to<br />
two premier stock exchanges, the Reserve Bank of<br />
India and the headquarters of several important<br />
financial institutions and corporations – both<br />
Indian and foreign-owned. The combination of<br />
these has sent the average rent for office space in<br />
the city’s Nariman Point district to levels on par<br />
with Paris, Tokyo and London.<br />
“Capital is a commodity that is scarce everywhere,”<br />
Jangiti says. “There are going to be avenues<br />
where capital is provided to enterprises so<br />
they can grow and build, and in India the hopes<br />
are very high.”<br />
Private equity in India is a relatively new market<br />
compared with the West, but Jangiti estimates<br />
that over the past 20 years, more than 300 private<br />
equity firms have set up in India and the average<br />
ticket sizes have moved up from U.S. $3 million<br />
Vijay Anand Jangiti ’88 visits the<br />
Oberoi Hotel, Nariman Point Mumbai,<br />
on Jan. 8, 20<strong>11</strong>.<br />
32 spring 20<strong>11</strong>
india catches its stride<br />
to $5 million to U.S. $10 million to $20 million.<br />
“We had a balance of payments crisis in 1991<br />
where we had to quickly make some policy decisions,<br />
but that threw the doors open to foreign<br />
investment,” he says. “Now, it’s much better doing<br />
business in India. It’s much easier, freer. Except for<br />
a few sectors, enterprise can be successful.”<br />
In 2003 Jangiti launched his own venture, Asterisk<br />
Confidantes, which focuses on mergers and<br />
acquisitions, strategic advice, joint ventures and<br />
raising private capital, with a focus on midsize<br />
markets.<br />
The window of opportunity came when his employer,<br />
ING, decided to acquire a local bank and<br />
make it the company’s main platform in India. He<br />
had an attractive severance and a chance to pursue<br />
his own interests — both work and personal — so<br />
he jumped at the opportunity.<br />
“India is a country that continues to grow, and<br />
over time it will definitely be crossing the growth<br />
rates of China,” Jangiti says. “The market is here.”<br />
NEW DELHI:<br />
Riding technology wave<br />
Samarth Sangal ’08 had a coveted position<br />
as a senior management consultant at Capgemini<br />
Consulting, one of the world’s largest<br />
consulting, outsourcing and professional services<br />
companies. His work spanned the globe,<br />
with projects throughout Europe, India and the<br />
Middle East.<br />
It was also challenging: He was in charge of<br />
finding solutions for telecommunications companies<br />
trying to deal with the recession, update<br />
their technology and remain competitive.<br />
While Sangal enjoyed his position at Capgemini,<br />
he longed for the freedom of starting his<br />
own company — something he had aspired to<br />
do since childhood.<br />
“My father started his own business after<br />
working in a bank for more than 20 years,” he<br />
says. “It’s in my blood. I was on the lookout for<br />
an idea or a gap to fill.”<br />
India’s rapidly growing demand for online<br />
businesses gave Sangal his start. After realizing a<br />
gap existed between supply and demand for economical<br />
Web design and development for small<br />
and midsized businesses, he founded Maverick<br />
Web Solutions, an online services and consulting<br />
firm.<br />
Maverick allows small businesses anywhere in<br />
the world the ability to contract highly skilled<br />
website developers and designers<br />
at competitive prices. When the<br />
business became profitable, he left<br />
Capgemini.<br />
“Today, young people do not shy<br />
away from leaving a corporate job<br />
at a multinational corporation and<br />
starting something they believe<br />
in,” Sangal said. “Just a few years<br />
ago, it was difficult for someone<br />
who was settled in a corporate job<br />
to do so because of socioeconomic<br />
factors — but not anymore. Society<br />
respects your decision and encourages<br />
you to go on your own.”<br />
Realizing another need existed in India’s<br />
booming textile industry, he founded www.textilestock.in,<br />
an online platform for buying and<br />
selling textile surplus goods. Its model was inspired<br />
by Global Sources, the business-to-business<br />
trading company founded by <strong>Thunderbird</strong><br />
alumnus Merle Hinrichs<br />
’65.<br />
So far, the site has<br />
been successful in India,<br />
and within five<br />
years Sangal wants to<br />
make the brand recognized<br />
as the online<br />
trading platform for<br />
buyers and sellers of<br />
surplus goods from India.<br />
He also has several new business ideas in the<br />
works to capitalize on India’s rapid Internet<br />
growth.<br />
“Online business is still catching up in India,<br />
but the younger generation is adapting to the<br />
online business model very rapidly,” he says.<br />
“With meteoric growth in the Indian telecom<br />
sector, Internet access is no longer a luxury but<br />
a necessity, with almost all industries making an<br />
effort to interact with their customers online.”<br />
HYDERABAD:<br />
Bursting with optimism<br />
Narasimha Reddy ’<strong>11</strong> could have gone on a<br />
Winterim this year in a number of exotic locations<br />
in Africa, South America or Europe. Instead<br />
he chose a course in India that went right<br />
through his hometown of Hyderabad, one of<br />
the country’s major technology hubs.<br />
Reddy had strong motivation for being Thun-<br />
Samarth Sangal ’08<br />
“Today,<br />
young<br />
people do<br />
not shy<br />
away from<br />
leaving a<br />
corporate<br />
job and<br />
starting<br />
something<br />
they believe<br />
in.”<br />
thunderbird magazine 33
india catches its stride<br />
Narasimha Reddy ’<strong>11</strong><br />
sits on the patio Jan. 12,<br />
20<strong>11</strong>, at Testa Rossa<br />
café in Jubilee Hills,<br />
Hyderabad.<br />
derbird Professor Kishore Dash’s assistant on the<br />
Winterim. The assignment placed him in a great<br />
position to network with key Indian business<br />
leaders — people he might need to reach out to<br />
when he graduates later this year.<br />
“Relationships matter more in India than anyplace<br />
else in the world,” Reddy says.<br />
Indian students might have been more optimistic<br />
in the past about pursuing job opportunities<br />
overseas, but Reddy says he and others are<br />
now opting to take advantage of India’s rapid<br />
growth.<br />
“There is no question about it, there is a great<br />
future for new businesses in India,” he says. “I<br />
know this seems a little far-fetched, but I think in<br />
the next 10 to 15 years, India will be a developed<br />
country and calling the shots.”<br />
Reddy oozes the cool, optimistic and international<br />
vibe of the new generation of Indian<br />
entrepreneur — those with the business acumen<br />
to handle any multinational corporation challenge,<br />
yet with the cultural awareness to navigate<br />
the nuances of their home country.<br />
They’re inspired not just by Western entrepre-<br />
34 spring 20<strong>11</strong>
india catches its stride<br />
neurs, but by those closer to home such as Ratan<br />
Tata, chairman of Tata Group, India’s largest private<br />
conglomerate, and Azim Premji, the leader<br />
of Wipro Technologies.<br />
“One needs to really understand all of the<br />
dynamics of India to be successful,” Reddy says.<br />
“You need to really cater to most segments to<br />
be a truly profitable company in India, whether<br />
your customer is a person riding a bike or someone<br />
driving an Audi. Having an Indian mindset<br />
really kicks in.”<br />
As president of the <strong>Thunderbird</strong> Entrepreneurship<br />
Network, Reddy looks forward to returning<br />
to India and starting his own business in<br />
the service sector.<br />
“There is huge interest from every sector, and<br />
it isn’t just about the bottom of the pyramid,” he<br />
says. “There’s a huge luxury market here as well.”<br />
CHENNAI:<br />
Recovering from setback<br />
Krishna Chilukuri ’10 was in Lagos, Nigeria,<br />
with a problem. As the founder of Roanakh,<br />
an energy company that built and sold custom<br />
solar panels, he came to Africa to capitalize on<br />
growing interest in the renewable energy sector.<br />
He had completed a few projects and had several<br />
promising leads with the Nigerian government<br />
when the recession hit. Oil prices dropped, and<br />
then all bets were off.<br />
So Chilukuri, who worked internationally for<br />
16 years in software sales and development with<br />
Dassault Systemes before starting Roanakh, hit<br />
the books. He enrolled at the Indian School of<br />
Business in Hyderabad and then <strong>Thunderbird</strong> to<br />
complete a certificate in advanced studies. Once<br />
on campus, he began to see the far-reaching<br />
entrepreneurial opportunity his home country<br />
offered for someone with his background and<br />
skills to bounce back.<br />
“Ten to 15 years ago, there were a lot of barriers<br />
to doing business because the government<br />
controlled so many aspects of the economy,”<br />
Chilukuri says. “But we’ve opened up. Now is<br />
the time. Today the whole country is growing so<br />
fast that I feel if you aren’t dynamic, you could<br />
be left behind.”<br />
When he finished at <strong>Thunderbird</strong>, he went<br />
home and started a new venture that built on<br />
his corporate background: Catapult Tech Inc. in<br />
Chennai, which outsources 3-D CAD modeling.<br />
“Those of us who have worked abroad bring<br />
knowledge back to India that gives us an edge<br />
and helps us to stand out,” he says. “Going to<br />
<strong>Thunderbird</strong> gives us that exposure and confidence<br />
to talk to global customers. We feel we<br />
have the skills and the knowledge to contribute<br />
to the economy, and it’s almost a responsibility<br />
that we have to shoulder.”<br />
Right now, Chilukuri is taking advantage of India’s<br />
highly skilled technical workforce to build<br />
his business. He’s also coming out with his first<br />
book, “India’s Place in the World,” essentially an<br />
International Political Economy primer specific<br />
to India inspired by <strong>Thunderbird</strong> Professor Roy<br />
Nelson, Ph.D.<br />
Roanakh is on hold for the moment, but Chulukuri<br />
is optimistic.<br />
“Today in every sector<br />
there is space for<br />
all kinds of private<br />
ventures,” he says. “To<br />
me, I think that is the<br />
monumental shift<br />
that gives entrepreneurs<br />
the confidence<br />
to do things.”<br />
Krishna Chilukuri ’10 at the<br />
Taj Connemara in Triplicane, Chennai,<br />
Jan. 18, 20<strong>11</strong>.<br />
thunderbird magazine 35
azil’s<br />
BIOFUEL RE<br />
36 spring 20<strong>11</strong>
VOLUTION<br />
Decades before massive oil<br />
discovery, nation taps the<br />
power of sugarcane<br />
Story and photos by Daryl James<br />
An experimental<br />
sugarcane fi eld borders<br />
the Cane Technology<br />
Center in Piracicaba,<br />
about two hours north<br />
of São Paulo, Brazil.<br />
<strong>Thunderbird</strong> students<br />
visited the research center<br />
Jan. 13, 20<strong>11</strong>, to learn<br />
about efforts to develop<br />
new sugarcane varieties.<br />
Brazilians had a joke about their overreliance on foreign oil<br />
during the 1970s energy crisis. Venezuela and Argentina, their<br />
neighbors to the north and south, both had oil. Brazil just needed<br />
to find the elusive pipeline connecting the countries.<br />
“It was a joke for 30 years,” <strong>Thunderbird</strong> Professor John Zerio,<br />
Ph.D., tells his students in São Paulo on the opening day of a three-week<br />
Winterim course on sustainability. “But Brazil never found huge amounts<br />
of oil, and it was the best thing that ever happened.”<br />
Left with few options, the emerging market looked inward and found a<br />
sustainable energy source in the abundant sugarcane plantations that Portuguese<br />
settlers first commercialized in the 1500s.<br />
Decades before other countries started thinking about ethanol, Brazil<br />
launched a biofuel revolution using the power of sugarcane in ways the<br />
early colonists never imagined. The ethanol movement has taken hold since<br />
then like nowhere else on the planet.<br />
“Ethanol is embedded in the DNA of this country,” says Zerio, a Brazilian<br />
native from São Paulo. “People here are proud of their sugarcane and the<br />
sustainability it represents.”<br />
Nearly half of the Brazilian vehicles operating in 20<strong>11</strong> include flexible fuel<br />
engines optimized to run on 100 percent ethanol or any mix of gasoline.<br />
Every service station in the country sells domestic ethanol side-by-side with<br />
other fuels, and regular gasoline includes 25 percent ethanol.<br />
The programs have produced dramatic results. Brazil’s National Petroleum<br />
Agency estimates that the country’s ethanol consumption surpassed<br />
that of gasoline in the second half of 2008.<br />
Brazil also produces electricity and other products from sugarcane without<br />
jeopardizing the country’s status as the world’s No. 1 exporter of granulated<br />
sugar. The alternate energy source means Brazilians have options when<br />
oil prices surge — as they have in 20<strong>11</strong> — or when sugar prices fluctuate.<br />
Brazil carved out the energy niche without waiting for a pipeline discovery<br />
between Venezuela and Argentina. But the joke took a twist in 2007<br />
when Brazilian state oil company Petrobras announced a massive find off<br />
the coast of Rio de Janeiro that could turn the country into a major oil exporter<br />
within 10 years.<br />
thunderbird magazine 37
iofuel revolution<br />
“God<br />
let the<br />
Brazilians<br />
suffer a<br />
lot until<br />
they got<br />
their act<br />
together,<br />
and then<br />
he let them<br />
find oil.”<br />
Zerio smiles at the timing of the discovery. “Brazil<br />
created an industry that is not so much oil-dependent,”<br />
he says. “And now they found oil.”<br />
He says his countrymen sometimes joke that<br />
God is Brazilian, and maybe they are right. “God<br />
let the Brazilians suffer a lot until they got their<br />
act together, and then he let them find oil,” Zerio<br />
says. “Things couldn’t be better.”<br />
SWEET VERSATILITY<br />
One Brazilian real buys a frosty treat in the<br />
markets of Ribeirão Preto, an agribusiness center<br />
about four hours north of São Paulo. Street vendors<br />
near the city center feed sugarcane stalks into<br />
the top of a stainless steel press, the motor whirs,<br />
and milky yellow juice pours from a spout into a<br />
cup at the bottom.<br />
<strong>Thunderbird</strong> Winterim students watch the process<br />
for a few moments on Jan. 12, 20<strong>11</strong>, before<br />
reaching for their wallets to purchase their own<br />
samples.<br />
“Not bad,” says Joshua Niederman ’<strong>11</strong>, one of<br />
18 students touring the plantations and research<br />
centers around Ribeirão Preto with Zerio and a<br />
guide from São Paulo University.<br />
Much of the sugarcane that stretches for miles<br />
around the city ends up in the fuel tanks of Brazilian<br />
cars. The PricewaterhouseCoopers Agribusiness<br />
Research & Knowledge Center, one of the<br />
Winterim stops in Ribeirão Preto, estimates that<br />
95 percent of new vehicles sold in Brazil include<br />
flex fuel technology.<br />
Sugarcane also feeds Brazil’s bioelectricity industry,<br />
the country’s second-largest energy source<br />
after hydropower. Other Brazilian companies,<br />
such as Biocyle, are developing ways to produce<br />
biodegradable plastic from sugarcane. And, of<br />
course, much of the crop goes to sugar mills for<br />
traditional consumption.<br />
Some stalks even make it to the juicing machines<br />
in Ribeirão Preto.<br />
“Sugarcane is very versatile,” says Marco Conejero,<br />
Ph.D., manager of the PricewaterhouseCoopers<br />
center.<br />
Sugarcane is also efficient. Corn, the main<br />
source of U.S. ethanol, stores sugar only in its<br />
kernels. But sugarcane uses the entire stalk, allowing<br />
growers to produce high yields of sugar in a<br />
limited space.<br />
Conejero says Brazilian sugarcane can produce<br />
about 900 gallons of ethanol per acre, and the<br />
amount will double as agribusiness innovators<br />
refine the process. “We are moving in this way to<br />
take advantage of all sources of energy inside the<br />
plant,” he says.<br />
U.S. corn growers, meanwhile, produce less<br />
than 400 gallons of ethanol per acre.<br />
The sugarcane process also relies less on fossil fuels<br />
than U.S. methods of producing ethanol. Conejero<br />
says the United States uses one unit of fossil<br />
fuel to produce 1.4 units of ethanol, while Brazil<br />
uses one unit of fossil fuel to produce 9 units of<br />
ethanol — more than six times the U.S. amount.<br />
Although the United States remains the world’s<br />
No. 1 ethanol producer, sugarcane allows Brazil<br />
to do more with less. “In terms of sustainability,”<br />
Conejero says, “the energy balance is completely<br />
different.”<br />
Overall, PricewaterhouseCoopers estimates<br />
that Brazil produces 37 percent of the world’s<br />
sugarcane, 24 percent of its granulated sugar and<br />
44 percent of its ethanol using 427 mills concentrated<br />
in São Paulo state and coastal regions<br />
north of Rio de Janeiro.<br />
FRANKENSTEIN’S GRASS<br />
All the sugarcane fields surrounding the Cane<br />
Technology Center in Piracicaba look about the<br />
A rest stop outside São Paulo shows the fuel varieties<br />
available in Brazil. Regulators require every service<br />
station in Brazil to offer ethanol, and regular gasoline<br />
must include 25 percent ethanol.<br />
38 spring 20<strong>11</strong>
iofuel revolution<br />
same as <strong>Thunderbird</strong> students arrive with Zerio<br />
for a site visit on Jan. 13, 20<strong>11</strong>. But chemical engineer<br />
Jaime Finguerut sees important differences.<br />
His for-profit center about two hours north of<br />
São Paulo develops sugarcane varieties for domestic<br />
growers, and each experimental field represents<br />
different innovation.<br />
“The domestication process is not new,”<br />
Finguerut tells the students gathered in the center’s<br />
main auditorium. “After more than one<br />
thousand years of selection and crossing, we have<br />
a complex hybrid grass somewhat like Frankenstein’s<br />
creation.”<br />
Even before the Portuguese arrived in the<br />
1500s, people realized sugarcane was tasty and<br />
began crossing the sweetest varieties with other<br />
grasses suitable for different regions.<br />
Finguerut says the process continues today in<br />
a race to maximize production and reduce costs.<br />
“We have to produce more sugarcane in the same<br />
area,” he says. “The only way to produce more or to<br />
decrease the cost is to produce with new varieties.”<br />
He says different varieties thrive in different<br />
regions, and finding the right type for each location<br />
allows growers to save on fertilizer, water and<br />
other costs. Different varieties also mature at different<br />
times, which allows growers to extend the<br />
harvest season.<br />
“Sugarcane has to be processed fresh and very<br />
fast,” Finguerut says. “You cannot store sugarcane<br />
because it contains very edible sugar that<br />
everyone loves — including bacteria, fungus and<br />
insects.”<br />
He says Brazil provides an ideal climate for the<br />
crop, which requires months of heavy rain followed<br />
by a dry harvest season. But even within<br />
Brazil, conditions vary.<br />
“Even in a 20-kilometer radius around the processing<br />
site, we have different types of soil, different<br />
types of water availability and different types<br />
of pests,” he says. “Sugarcane has to be adapted<br />
to these stresses.”<br />
MAKING TRADEOFFS<br />
Not everyone in Brazil agrees with the urgency<br />
of the need to boost sugarcane production as rapidly<br />
as possible. Critics point to several tradeoffs<br />
and unintended consequences that come with<br />
the proliferation of ethanol mills.<br />
Problems include deforestation, environmental<br />
contamination from pesticides and fertilizers,<br />
the spread of airborne pollutants from crop burning,<br />
and pressure on small farms as industrial<br />
operations move in with backing from foreign<br />
investors.<br />
Developing countries such as Brazil also must<br />
Brazil Winterim students<br />
with <strong>Thunderbird</strong><br />
Professor John Zerio,<br />
Ph.D., right, visit a<br />
sugarcane plantation Jan.<br />
<strong>11</strong>, 20<strong>11</strong>, near Ribeirão<br />
Preto in São Paulo state.<br />
thunderbird magazine 39
iofuel revolution<br />
“Pull a<br />
quote.”<br />
Brazil Winterim students<br />
listen to an agribusiness<br />
presentation Jan.<br />
12, 20<strong>11</strong>, at the<br />
PricewaterhouseCoopers<br />
offi ce in Ribeirão Preto.<br />
consider the social and economic impacts that<br />
come with sustainability initiatives.<br />
“One of the biggest problems associated with<br />
sugarcane production is with the quality of life<br />
of the workers as they plant and harvest,” says<br />
Kemel Kalif, program manager at Friends of the<br />
Earth Brazil, a nongovernment organization<br />
based in São Paulo.<br />
Before heading north into Brazil’s sugarcane<br />
heartland, Zerio takes his Winterim students to<br />
the organization’s headquarters for a nonbusiness<br />
perspective of the biofuel industry.<br />
“Obviously there are problems associated with<br />
ethanol production,” says Kalif, an environmental<br />
advocate raised in Brazil’s Amazon region.<br />
“Without a doubt, the increase in production of<br />
ethanol using sugarcane augments many problems.”<br />
But Kalif also sees progress in Brazil.<br />
Deforestation is a concern, but he says most<br />
sugarcane production happens hundreds of<br />
miles from the Amazon region on land already<br />
cleared. One reason for the distance is that the<br />
rainforest does not provide an ideal dry season<br />
for harvesting. Kalif says newly deforested land<br />
also lacks the right soil conditions for sugarcane<br />
production.<br />
Crop burning is another concern. Mill operators<br />
use fire to clear undergrowth for manual cutters,<br />
and the practice fills the sky with dangerous<br />
particles each harvest season.<br />
Kalif sees progress in this area also. Most plantations<br />
in São Paulo state will phase out the burnings<br />
by 2014. Other regions will follow in the<br />
coming years, using large harvesting machines to<br />
mow fields instead of manual cutters.<br />
Health conditions will improve, but many lowskilled<br />
workers will lose their jobs.<br />
Other tradeoffs occur in Brazil’s campaign to<br />
end child labor. The International Labour Organization<br />
estimates that 70 percent of child laborers<br />
work in agriculture, often on family farms. Brazil<br />
has programs to protect family farms, which empowers<br />
local communities, but this sometimes<br />
means more children working in the fields.<br />
Kalif says sustainability and social initiatives<br />
often come with tradeoffs, but Brazil is moving in<br />
the right direction.<br />
“Brazil has the power to lead the world in energy<br />
production,” he says. “Ethanol has problems,<br />
but they are much smaller than the environmental<br />
problems associated with petroleum.”<br />
BETTING THE FARM<br />
One grower ahead of Brazil’s environmental<br />
and labor laws is Leotino Balbo Jr., a descendant<br />
40 spring 20<strong>11</strong>
iofuel revolution<br />
of Italian immigrants who manages São Francisco<br />
Mill near Ribeirão Preto.<br />
Balbo took control of the family sugar plantation<br />
in the early 1990s and quickly shook things<br />
up. Instead of growing with pesticides and fertilizers,<br />
he adopted organic farming methods.<br />
Instead of crop burning, he invested in expensive<br />
machinery that could handle the thick undergrowth.<br />
And instead of laying off workers, he<br />
retrained them for new jobs.<br />
Family stakeholders and industry observers<br />
thought Balbo was crazy, but he persevered.<br />
“I was a kid who used to chase birds and go<br />
fishing in the rivers,” Balbo says. “That love of<br />
nature has stuck with me since the beginning.”<br />
When he started working on the family plantation,<br />
he saw the environmental damage from<br />
the chemicals and the burning. He searched for<br />
more sustainable solutions and then quietly began<br />
winning converts to his ideas.<br />
“I started changing small things and then bigger<br />
things,” Balbo says. “Whoever wants to conquer<br />
the world should start with a tennis ball.”<br />
Balbo acknowledges he did not know what<br />
would happen when he switched to organic<br />
farming. He literally bet the family business on<br />
one idea: “Whatever you give to the Earth, she<br />
will repay you.”<br />
Production dropped 10 percent in the 1990s,<br />
and Balbo spent many restless nights worrying<br />
about the consequences. Then things began to<br />
change. The soil healed, wildlife returned, and<br />
sugarcane yields started climbing to new highs.<br />
“Suddenly the system we implemented started<br />
bringing back results,” Balbo says. “Now we<br />
have lots of studies proving that in all respects<br />
— environmental and economic — this kind of<br />
production is much better than conventional.”<br />
The same people who called Balbo crazy now<br />
call him visionary.<br />
“I am most proud that my uncles and father<br />
were humble enough to allow the second generation<br />
of the company to promote this change,”<br />
Balbo says.<br />
His eyes light up as he shares the story with<br />
his <strong>Thunderbird</strong> guests, as they visit his plantation<br />
Jan. <strong>11</strong>, 20<strong>11</strong>. His PowerPoint presentation<br />
includes dozens of his own photographs, and<br />
Balbo describes each one with the fervor of a<br />
preacher delivering a sermon.<br />
“I have more slides if you want to stay longer,”<br />
he tells the students after nearly two hours.<br />
Several days later, when Zerio gathers his students<br />
together one final time in their hotel lobby<br />
in Rio de Janeiro, the group describes the São<br />
Francisco Mill visit as a course highlight. Zerio<br />
agrees. “That was outstanding,” he says. “You<br />
saw the future of the industry.”<br />
Many questions remain as Brazil’s biofuel experiment<br />
reaches maturity. Barriers to international<br />
trade largely keep Brazilian ethanol out<br />
of the United States and other markets, but the<br />
potential for growth is immense. Competition<br />
from Petrobras and other oil companies will<br />
add pressure as Brazil taps into newfound oil reserves.<br />
And growth in developing countries will<br />
create uncertainty in global commodity markets.<br />
“Brazil’s ethanol program has had major ups<br />
and downs,” Zerio says. “But over time the program<br />
has been consolidated. Today it practically<br />
has transformed the country, and the future<br />
looks good.”<br />
“Whatever<br />
you give<br />
to the<br />
Earth, she<br />
will repay<br />
you.”<br />
A worker leaves the São Francisco Mill on<br />
Jan. <strong>11</strong>, 20<strong>11</strong>, near Ribeirão Preto. The plantation,<br />
operated by Grupo Balbo, grows sugarcane without<br />
pesticides and other chemicals.<br />
thunderbird magazine 41
42 spring 20<strong>11</strong>
WINTERIM<br />
wonderlands<br />
Students explore<br />
innovation from<br />
Brazil to South Africa<br />
By Daryl James<br />
<strong>Thunderbird</strong> student Brian<br />
Brock ’<strong>11</strong>, left, chats with<br />
Bate-Lata performers<br />
Jan. 13, 20<strong>11</strong>, at the<br />
Fibria community center in<br />
Santa Branca during the<br />
Brazil Winterim.<br />
(Photo by<br />
Marcela Cubas ’<strong>11</strong>)<br />
Children chatter with excitement as a chartered bus full of foreigners<br />
arrives Jan. 13, 20<strong>11</strong>, at the rural community center<br />
in Santa Branca, Brazil, where families of local forestry workers<br />
play soccer, attend after-school classes and practice their<br />
drums.<br />
Upside-down cans and buckets painted bright colors serve as percussion<br />
instruments for the children, who wear matching green and purple shirts<br />
emblazoned with the name of their group, Bate-Lata. The young musicians<br />
take their places for a concert in the open-air pavilion while their<br />
guests from <strong>Thunderbird</strong> School of Global Management gather to listen.<br />
The 18 graduate students from India, Japan, Peru, South Korea, Thailand<br />
and the United States have come to Brazil for a three-week course on<br />
sustainable business in the emerging market. They are led by <strong>Thunderbird</strong><br />
Professor John Zerio, Ph.D., a Brazilian native from São Paulo who has<br />
arranged a full day of activities with pulp and paper manufacturer Fibria.<br />
After site visits to nearby plantations, nurseries, factories and laboratories,<br />
Zerio’s class makes one final stop at the Fibria community center to<br />
see the softer side of forestry. Fibria provides the classrooms, playground<br />
and other facilities at the center as part of its corporate social responsibility<br />
strategy.<br />
Managers from the company have planned an evening barbecue for the<br />
<strong>Thunderbird</strong> students. But the Bate-Lata concert is a surprise organized by<br />
the drummers and their adult leader, who calls the young musicians his<br />
children.<br />
Steady summer rain falls on an adjacent soccer field, and the aroma of<br />
roasting meat wafts through the damp air. Despite the distractions, the two<br />
dozen children stand at attention and wait for a signal from their leader.<br />
He taps his drum with one hand raised, and the children answer with<br />
an eruption of rhythm that reverberates through the pavilion. After the<br />
concert ends, the performers crowd around their <strong>Thunderbird</strong> guests<br />
— climbing onto laps, posing for photographs and exchanging contact<br />
information.<br />
thunderbird magazine 43
winterim wonderlands<br />
“Many of these children come from broken<br />
homes,” the leader explains in Portuguese.<br />
“Some of their parents are in jail. Meeting these<br />
students from the United States and playing for<br />
them is a thrill.”<br />
Nature provides an extra thrill as the children<br />
say goodbye to their <strong>Thunderbird</strong> friends. The<br />
rain breaks, and a massive rainbow arcs over the<br />
setting sun in the orange and blue sky.<br />
LEARNING COMMUNITY<br />
The three-credit-hour Brazil course, sandwiched<br />
between fall and spring trimesters, is<br />
part of a <strong>Thunderbird</strong> tradition called Winterim.<br />
While students study with Zerio in Brazil, similar<br />
courses unfold with other <strong>Thunderbird</strong> professors<br />
in China, Costa Rica, Germany, India,<br />
Jordan, Peru, South Africa and the United States.<br />
Topics range from finance to entrepreneurship,<br />
and every course offers multiple opportunities<br />
for students to step out of the classroom<br />
and witness business innovation in action.<br />
“We are a learning community,” Zerio tells<br />
his students Jan. 6, 20<strong>11</strong>, on the first day of the<br />
Brazil Winterim. “We want to create an environment<br />
where we are all involved in the learning<br />
process.”<br />
Traditional full-time MBA student Brody<br />
Hatch ’<strong>11</strong>, one of two Portuguese-speaking ambassadors<br />
in the group, takes the first turn as<br />
student-teacher. In an upstairs conference room<br />
at the group’s São Paulo hotel, Hatch covers the<br />
basics of Portuguese pronunciation and models<br />
key phrases.<br />
“Bom dia,” he says, emphasizing Brazil’s<br />
open-mouthed “m” that sounds closer to the<br />
English “ng.” The group does its best to mimic<br />
the phrase in unison.<br />
Throughout the course, every student takes a<br />
turn as discussion leader following site visits and<br />
other activities. The group’s chartered bus functions<br />
as a roving classroom, and many discussions<br />
take place on the road while Brazil’s lush<br />
green scenery whips past the windows.<br />
Site visits in five cities take the students to<br />
Deutsche Bank, Eqao, Brookfield Asset Management,<br />
Wal-Mart, Bunge, Grupo Balbo, Biocycle,<br />
Fibria and Haztec. Students also visit two non-<br />
Above: <strong>Thunderbird</strong> student Jaedong “Jay” Park ’<strong>11</strong><br />
holds a eucalyptus sapling Jan. 13, 20<strong>11</strong>, at a Fibria<br />
nursery near Jacarei during the Brazil Winterim.<br />
Below: Thundebird Professor John Zerio, Ph.D., leads a<br />
walking tour through a São Paulo business district Jan.<br />
6, 20<strong>11</strong>, during the Brazil Winterim.<br />
(Photos by Joshua Niederman ’<strong>11</strong>)<br />
44 spring 20<strong>11</strong>
uilding jordan<br />
government organizations: Friends of the Earth<br />
and Amazon Foundation. And they meet agriculture<br />
researchers at PricewaterhouseCoopers<br />
and the Cane Technology Center.<br />
When possible, Zerio incorporates <strong>Thunderbird</strong><br />
alumni into the curriculum. Guest speakers<br />
during the 20<strong>11</strong> trip include Luiz Maia ’81 from<br />
Brookfield Asset Management and Luiz Villares<br />
’92 from Amazon Foundation.<br />
Zerio sets up the course and delivers the opening<br />
lectures in São Paulo. Then he watches from<br />
the sidelines, putting each site visit into perspective<br />
as opportunities arise. By the time the bus<br />
reaches its final destination in Rio de Janeiro,<br />
the professor spends more instruction time with<br />
his students than the norm they experience during<br />
traditional courses on campus.<br />
“We possibly do much more in this program,<br />
in terms of contact hours, than what should<br />
be required,” Zerio tells the group. “But that<br />
is good. We made the effort to come to Brazil,<br />
and we are going to use all the time possible to<br />
learn.”<br />
SOCCER, SAMBA, FEIJOADA<br />
The students also take time to immerse<br />
themselves in Brazilian culture, which revolves<br />
around soccer, samba and tasty feijoada. “You are<br />
going to experience events where we have lots of<br />
fun,” Zerio tells the students. “That is the culture<br />
here.”<br />
São Paulo alumni chapter leader Pedro<br />
Carvalho ’94 joins the group for its first cultural<br />
adventure on Jan. 7, 20<strong>11</strong>, at Rosas de Ouro<br />
samba club. Sewing machines whir in a back<br />
room of the warehouse, where workers stockpile<br />
costumes for the upcoming Carnival in Rio de<br />
Janeiro.<br />
Out on the main dance floor, hundreds of<br />
men, women and children move in rhythm to<br />
live music from drums and horns crowded onto<br />
a large stage. Traditional full-time MBA student<br />
Joshua Niederman ’<strong>11</strong> ventures onto the dance<br />
floor, while other <strong>Thunderbird</strong> students watch<br />
safely from the sidelines.<br />
The next evening, Carvalho and other São<br />
Paulo alumni introduce the students to Brazilian<br />
food and drink. Glasses clink as students<br />
make toasts with their first caipirinhas, the national<br />
cocktail made with sugar and lime. Then<br />
come large bowls of feijoada, the national dish<br />
made with beans, beef and pork.<br />
Rio de Janeiro Alumni Chapter leader Luciana<br />
Araujo ’09 and other alumni help cap the<br />
course with a similar feast on Jan. 18, 20<strong>11</strong>. In<br />
between, the students round out their Brazil experience<br />
with visits to shops, restaurants, tourist<br />
sites, beaches and other venues.<br />
The key to understanding Brazilian culture,<br />
Zerio explains, is to let go of rigid schedules and<br />
expectations. “Go with the flow,” he tells the students.<br />
“Forget about time.”<br />
Brazil Winterim students<br />
gather around guest<br />
speaker Luiz Villares ’92<br />
from Amazon Foundation<br />
and <strong>Thunderbird</strong> Professor<br />
John Zerio, Ph.D., on the<br />
hotel rooftop in Rio de<br />
Janeiro.<br />
(Photo by Daryl James)<br />
thunderbird magazine 45
winterim wonderlands<br />
Brazil Winterim students<br />
make toasts with<br />
caipirinhas, the Brazilian<br />
national cocktail, during<br />
an alumni dinner Jan. 8,<br />
20<strong>11</strong>, in São Paulo.<br />
(Photo by Daryl James)<br />
THANK THE GI BILL<br />
<strong>Thunderbird</strong>’s Winterim tradition started in<br />
1973 with on-campus seminars that evolved<br />
into the current format. A 1983 article in <strong>Thunderbird</strong><br />
<strong>Magazine</strong> credits the GI Bill of Rights in<br />
the United States as the impetus.<br />
“Winterim was originally designed as a<br />
pragmatic solution to a very timely economic<br />
problem,” the article states. “The program was<br />
introduced in 1973 in answer to Regulation<br />
14138F of the GI Bill of Rights, which stated<br />
that ‘payment of educational benefits will not<br />
be authorized for … intervals between terms<br />
at the same school which span a full calendar<br />
month or more.’”<br />
At a time when one-third of <strong>Thunderbird</strong> students<br />
were U.S. military veterans, the January<br />
break between fall and spring trimesters created<br />
problems. To fill the time gap and allow veterans<br />
to collect educational benefits, the school<br />
created a short program of study.<br />
Initial Winterim sessions brought dozens<br />
of guest lecturers to Glendale, Arizona, from<br />
major multinational corporations. The first<br />
overseas Winterim was a three-week language<br />
course in Paris, France.<br />
Now most Winterims occur off campus, although<br />
two courses provide on-campus options.<br />
A twin Summerim program also has<br />
emerged, offering nine short courses that take<br />
students to Belgium, China, Hungary, Kenya,<br />
Panama, Paraguay, Singapore, Slovenia, South<br />
Korea, Sweden, Tanzania, the United Kingdom,<br />
the United States and Vietnam.<br />
“The Winterims and sister Summerims are a<br />
great way for <strong>Thunderbird</strong>s to get out and see<br />
firsthand how business runs around the globe,”<br />
Brazil Winterim participant Ryan Conway ’<strong>11</strong><br />
says, “from visiting the financial players or discussing<br />
the latest branding techniques in New<br />
York, to learning more about international development<br />
in Jordan, to immersing themselves<br />
in the business climates of China, South Africa<br />
or India.”<br />
Meet your<br />
guides<br />
In addition to the Brazil Winterim with <strong>Thunderbird</strong> Professor John<br />
Zerio, Ph.D., the school offered 13 winter courses in 20<strong>11</strong> with<br />
<strong>Thunderbird</strong> thought leaders in eight countries.<br />
The Dynamic China Business Environment<br />
with Professors Mary Teagarden, Ph.D., and<br />
Nathan Washburn, Ph.D., and <strong>Thunderbird</strong><br />
Vice President of Communications and Outreach<br />
Frank Neville.<br />
Global Brand<br />
Management<br />
with Professor<br />
Richard<br />
Ettenson,<br />
Ph.D., in New<br />
York.<br />
Managing<br />
Global Financial<br />
Markets<br />
with Professor<br />
F. John<br />
Mathis, Ph.D.,<br />
on New York’s<br />
Wall Street.<br />
Sustainable<br />
Business<br />
Development<br />
with Professor<br />
Gregory<br />
Unruh, Ph.D.,<br />
in Costa Rica.<br />
The Big<br />
Emerging<br />
Market of<br />
South Africa<br />
with Professor<br />
Olufemi<br />
Babarinde,<br />
Ph.D.<br />
46 spring 20<strong>11</strong>
winterim wonderlands<br />
Winterim diary<br />
Dignity, community and beauty in rural India<br />
BY RENÉE TELKAMP ’<strong>11</strong><br />
Ihave a good academic understanding of microfinance.<br />
So after a long plane ride and browsing<br />
through my travel guide, I felt more or less<br />
ready for the real deal in India.<br />
The first three days of this Winterim were spent<br />
in meeting rooms in Delhi. If this sounds boring<br />
to you, you obviously weren’t with us.<br />
Cellphone banking, solar lights, unions, government<br />
regulations, nongovernment organizations,<br />
nonbanking institutions, multiple lending and all<br />
the other concepts were discussed and put into<br />
place. By the end, we were as ready as foreigners in<br />
India could be for “the field.”<br />
Jodhpur is a town in Rajasthan, a state in the<br />
northwest part of India. While the microfinance<br />
industry is present here, it is not widespread.<br />
We had the honor to shadow a local microfinance<br />
institution called Bazaari. In one day,<br />
the group showed us all the different steps of the<br />
lending process — from house visits to confirm<br />
employment, marriage and financial situation,<br />
to disbursement, to financial literacy training, to<br />
the weekly center meetings when payments are<br />
collected.<br />
We started at 9 a.m. sharp on a beautiful sunny<br />
day in January 20<strong>11</strong> on a rooftop in Jodhpur. Five<br />
rows of five women, all dressed in colorful saris,<br />
sat on the floor. The center meeting of Baazari<br />
Global Finance opened with a checking of names.<br />
Afterward, one of the women read a pledge in<br />
Hindi, and all the women repeated after her. Then<br />
each woman took out the money she owed, along<br />
with a card that showed her progress on a 40-week<br />
loan cycle.<br />
Our next activity involved doorstep service, a<br />
straightforward process that builds joint relationships<br />
of trust and pride. It sounds almost too good<br />
to be true, but that is what Bazaari delivers to its<br />
loan recipients.<br />
Our first day in the field overwhelmed my<br />
senses. The colors, the pride, the buzz of excitement<br />
that filled the air wherever our group went,<br />
the many activities that were going on at the same<br />
time … it was incredible.<br />
People often equate poverty to gloom and<br />
depression. But that is not what I saw. Being poor<br />
means life is hard. But there is dignity, community<br />
and beauty.<br />
Renée Telkamp ’<strong>11</strong><br />
from the Netherlands<br />
shares her perspective<br />
during the 20<strong>11</strong><br />
Microfi nance and<br />
Microenterprise Winterim<br />
in India with <strong>Thunderbird</strong><br />
Professor Melissa Beran<br />
Samuelson.<br />
Not pictured below is Adjunct Professor Ivor Roberts, who leads a Global Institutions Winterim in<br />
Switzerland. <strong>Thunderbird</strong> Emeritus Professor Robert Gottlieb also leads an Export/Import Management<br />
Winterim in Arizona, but the course did not run in 20<strong>11</strong>.<br />
Microfinance<br />
and Microenterprise<br />
with Professor<br />
Melissa<br />
Beran<br />
Samuelson<br />
in India.<br />
Green Energy<br />
Innovation and<br />
Application<br />
with Professor<br />
Andreas<br />
Schotter,<br />
Ph.D., in<br />
Germany.<br />
Fundamentals<br />
of Spanish<br />
I and II with<br />
Adjunct<br />
Professor<br />
Monica<br />
Muñoz in<br />
Peru.<br />
The Entrepreneur/CEO<br />
Founders Seminar<br />
with Professor<br />
Steven<br />
Stralser, Ph.D.,<br />
in Glendale,<br />
Arizona.<br />
The Big<br />
Emerging<br />
Market of<br />
India with<br />
Professor<br />
Kishore<br />
Dash, Ph.D.<br />
Global Business Development<br />
with Professor Lauranne<br />
Buchanan, Ph.D., and Adjunct<br />
Instructor Linda Wetzel in<br />
Jordan.<br />
thunderbird magazine 47
faculty focus<br />
ExxonMobil leaders thank<br />
T-bird legend Ed Barrett<br />
ExxonMobil<br />
honored an old<br />
friend Nov. 16,<br />
2010, in a simple<br />
ceremony full of significance<br />
for people familiar with<br />
the rise of <strong>Thunderbird</strong><br />
Corporate Learning and the<br />
school’s close ties to global<br />
oil and gas.<br />
<strong>Thunderbird</strong> Professor<br />
Ed Barrett, Ph.D., came<br />
to campus in 1990 with a<br />
passion for oil and gas that he<br />
used to jump-start business<br />
when he took over the<br />
school’s fledgling executive<br />
education unit. One of his<br />
first clients was Exxon, which<br />
later became ExxonMobil.<br />
Barrett has taught hundreds<br />
of high-potential managers<br />
in various ExxonMobil<br />
programs since then, but he<br />
is now easing into retirement<br />
as an emeritus professor.<br />
On Nov. 18, 2010, he taught<br />
his last course as academic<br />
director of the Gas Business<br />
Fundamentals program with<br />
ExxonMobil Gas & Power<br />
Marketing.<br />
Tom Walters, president of<br />
ExxonMobil Gas & Power<br />
Marketing, flew to Arizona<br />
to participate in the program<br />
and to thank Barrett for his<br />
years of service.<br />
“He has been the mainstay<br />
of this program,” said Walters,<br />
who presented Barrett with<br />
a plaque thanking him for<br />
“Enthusiastic Teaching,<br />
Insightful Questions,<br />
Unwavering Dedication and<br />
Steady Direction” since the<br />
program started in 1996.<br />
“It has been a good<br />
run,” said Barrett, who<br />
will continue working<br />
with ExxonMobil in<br />
other executive education<br />
programs.<br />
<strong>Thunderbird</strong> President<br />
Ángel Cabrera, Ph.D.,<br />
attended the ceremony<br />
with Senior Vice President<br />
of Corporate Learning Beth<br />
Ed Barrett speaks during a surprise celebration in his honor Nov. 16,<br />
2010, in the Gas Business Fundamentals program with ExxonMobil<br />
Gas & Power Marketing in Glendale, Arizona.<br />
Stoops.<br />
<strong>Thunderbird</strong> Vice<br />
President of Global Business<br />
Development Jan Mueller,<br />
who has worked closely with<br />
Barrett on the ExxonMobil<br />
account since 1997, also<br />
attended the event, along<br />
with <strong>Thunderbird</strong> Professor<br />
Andrew Inkpen, Ph.D.,<br />
who will replace Barrett<br />
as academic director<br />
of the Gas Business<br />
Fundamentals program.<br />
DARYL JAMES<br />
Language center director publishes three books in 2010<br />
Carmen Carney, Ph.D.<br />
McGraw-Hill published<br />
three books in 2010 cowritten<br />
by <strong>Thunderbird</strong><br />
Professor Carmen Carney,<br />
Ph.D.<br />
“Nuestro Idioma, Nuestra<br />
Herencia” addresses<br />
the professional language<br />
needs of the Spanish heritage<br />
student. A grammar<br />
review book, “Manual de<br />
Actividades,” accompanies<br />
the textbook. The third title,<br />
“Entre Socios: Español para<br />
el Mundo Profesional,” is a<br />
business Spanish textbook<br />
for the intermediate high<br />
and advanced Spanish<br />
speaker.<br />
Carney, director of The<br />
Garvin Center for Cultures<br />
& Languages of International<br />
Management, is a<br />
native of Puerto Rico and<br />
speaks English, Spanish<br />
and Portuguese. Before<br />
joining the <strong>Thunderbird</strong><br />
faculty in 1991, she provided<br />
executive education to<br />
business leaders involved<br />
in the Honduran banking<br />
industry and worked<br />
with companies in other<br />
industries in Mexico and<br />
Costa Rica.<br />
48 spring 20<strong>11</strong>
faculty focus<br />
Power breakfasts<br />
T-bird professors anchor CFO Alliance forums<br />
Arizona finance<br />
professionals<br />
share breakfast<br />
with <strong>Thunderbird</strong><br />
professors at bimonthly CFO<br />
Alliance forums that started<br />
in 2009 as a way to connect<br />
local industry leaders.<br />
The CFO Alliance Breakfast<br />
Roundtable Series allows<br />
members in about 10 U.S.<br />
markets to network, identify<br />
issues, analyze problems and<br />
explore solutions. <strong>Thunderbird</strong><br />
School of Global<br />
Management serves as the<br />
academic partner for the<br />
Phoenix group.<br />
<strong>Thunderbird</strong> Professor<br />
Richard Ettenson, Ph.D., facilitated<br />
a discussion Feb. 3,<br />
20<strong>11</strong>, on the need for marketing<br />
professionals to make the<br />
business case for marketing<br />
Richard Ettenson, Ph.D.<br />
and branding within their<br />
organizations.<br />
“Marketing professionals<br />
are the ones who must step<br />
up and demonstrate they<br />
create business value,” said<br />
Ettenson, the Thelma H.<br />
Kieckhefer research fellow<br />
in global brand marketing<br />
at <strong>Thunderbird</strong>. “All too<br />
often, we have not helped<br />
Gregory Unruh, Ph.D.<br />
our own cause.”<br />
Ettenson said marketing<br />
professionals must back<br />
their creative ideas with solid<br />
research, and they must learn<br />
to articulate the scientific<br />
foundation for their ideas in<br />
language that resonates with<br />
the financial officers watching<br />
the bottom line.<br />
<strong>Thunderbird</strong> Professor<br />
Paul Kinsinger<br />
Gregory Unruh, Ph.D., led a<br />
discussion Dec. 3, 2010, on<br />
corporate social responsibility<br />
and sustainability. And<br />
<strong>Thunderbird</strong> Professor Paul<br />
Kinsinger led a discussion<br />
Oct. 7, 2010, on market intelligence<br />
gathering.<br />
For information on joining the<br />
group, visit achievenext.com/<br />
cfoa.<br />
Inkpen wins international Case Award<br />
<strong>Thunderbird</strong> Professor<br />
Andrew C. Inkpen, Ph.D.,<br />
has won an international<br />
ecch Case Award for his<br />
study of Southwest Airlines’<br />
navigation of the 2008<br />
energy crisis and the global<br />
economic downturn that<br />
followed.<br />
Judges from ecch, a<br />
nonprofit organization<br />
dedicated to promoting the<br />
case method of learning,<br />
announced winners Feb.<br />
21, 20<strong>11</strong>, from 10 academic<br />
categories.<br />
Winning cases are selected<br />
anonymously based<br />
Andrew C. Inkpen, Ph.D.<br />
on the number of institutions<br />
around the world that<br />
order and teach a case during<br />
each calendar year. This<br />
means Inkpen’s case was<br />
the most widely taught<br />
in the world in finance,<br />
accounting and control<br />
courses during 2010.<br />
“Vision 2020 defines<br />
‘global impact’ as our overarching<br />
goal,” <strong>Thunderbird</strong><br />
President Ángel Cabrera<br />
said. “Andrew’s case study<br />
is a perfect example of what<br />
global impact can mean in<br />
practice in terms of thought<br />
leadership.”<br />
Inkpen is the J. Kenneth<br />
and Jeannette Seward<br />
chair in global strategy &<br />
professor of management at<br />
<strong>Thunderbird</strong>.<br />
Stralser leads<br />
TiE AZ board<br />
Steven Stralser, Ph.D., a<br />
professor in <strong>Thunderbird</strong>’s<br />
Walker Center for Global<br />
Entrepreneurship, has been<br />
named president of the TiE<br />
Arizona Board of Directors.<br />
The organization, part of<br />
The Indus Entrepreneurs<br />
network, supports entrepreneurship<br />
in Arizona.<br />
Stralser also serves on the<br />
boards for Salt River Devco,<br />
the commercial real estate<br />
development arm of the Salt<br />
River Pima Maricopa Indian<br />
Community; and Flexx-<br />
Coach, an e-learning venture.<br />
thunderbird magazine 49
faculty focus<br />
Einstein’s world<br />
An internationalist, and still loyal to one’s tribe?<br />
BY ROBERT T. MORAN<br />
Acclaimed physicist<br />
Albert Einstein<br />
showed a<br />
knack for global<br />
affairs in a 1919 letter to<br />
a friend. “One can be an<br />
internationalist without being<br />
indifferent to members<br />
of one’s tribe,” he wrote.<br />
Einstein was right, of<br />
course. But balancing<br />
national pride with global<br />
perspective can be tricky<br />
for business leaders in<br />
a world that has grown<br />
increasingly interconnected<br />
since Einstein’s letter more<br />
than 90 years ago.<br />
I came to <strong>Thunderbird</strong><br />
from the University of<br />
Minnesota in 1976. The International<br />
Studies Department<br />
had received a U.S.<br />
Department of Education<br />
grant to develop a program<br />
in “cross-cultural communication,”<br />
and I was asked<br />
to design courses focusing<br />
on the people, or the “soft”<br />
side of doing business.<br />
Since fall 1976, when<br />
I started teaching Cross-<br />
Cultural Communication<br />
for International Managers,<br />
more than 7,000 T-bird<br />
grads have taken this class.<br />
The theme of the course<br />
was “culture counts” or<br />
“culture matters.” I am<br />
trained as a behavioral<br />
psychologist, so I used<br />
concepts from psychology,<br />
social psychology, anthropology<br />
and sociology, as<br />
well as examples from my<br />
five years of experience living<br />
and working in Japan<br />
in the 1960s.<br />
Most students who took<br />
this class also read my<br />
book, “Managing Cultural<br />
Differences,” first published<br />
in 1979. The book<br />
had 418 pages, and the first<br />
edition had three printings.<br />
The eighth edition,<br />
published in November<br />
2010, has 570 pages with<br />
more than 200 additional<br />
pages on a website and an<br />
instructor’s guide of more<br />
than 300 pages. What<br />
follows are excerpts from<br />
Chapter 1 of the eighth<br />
edition related to Einstein’s<br />
1919 quote, and reprinted<br />
with the publisher’s permission.<br />
A FRIENDLY<br />
ENCOUNTER<br />
In our neighborhood,<br />
trash is picked up every<br />
Monday and Thursday. I<br />
was born and spent my<br />
early years in Canada,<br />
where everyone called the<br />
trash “garbage.” One of my<br />
early chores as a young boy<br />
was to take out the garbage.<br />
I still take out the<br />
garbage, usually on a<br />
Sunday night for an early<br />
Monday morning pickup.<br />
One Sunday, as I left a<br />
CONTINUED ON NEXT PAGE<br />
“Managing Cultural<br />
Differences:<br />
Leadership Skills<br />
and Strategies<br />
for Working in a<br />
Global World”<br />
Authors: Robert T. Moran,<br />
Philip R. Harris and Sarah<br />
V. Moran<br />
Publisher: Butterworth-<br />
Heinemann; 8th edition<br />
(Nov. 25, 2010)<br />
ISBN: 978-1856179232<br />
Description: Paperback,<br />
570 pages<br />
DARYL JAMES<br />
50 spring 20<strong>11</strong>
faculty focus<br />
full bucket on our street, I<br />
met a neighbor who was<br />
taking her dog for a walk.<br />
We exchanged pleasantries,<br />
and she asked about our<br />
adult children. She was<br />
genuinely interested.<br />
“Elizabeth is still living<br />
and working in France,” I<br />
said, “and we are about to<br />
have a second American/<br />
French grandchild.” I told<br />
her that Sarah was working<br />
in Taiwan, Molly was<br />
in San Francisco working<br />
for the Gap, Rebecca was<br />
a volunteer bush pilot in<br />
Tanzania flying medical<br />
personnel to the Masai,<br />
and Ben, our youngest, was<br />
in West Africa finishing his<br />
first year as a Peace Corps<br />
volunteer.<br />
Our neighbor looked at<br />
me, and in a matter-of-fact<br />
way responded, “Well, at<br />
least you have one ‘normal’<br />
one.”<br />
We believe our five adult<br />
children are all “normal,”<br />
at least most of the time.<br />
Working and living in San<br />
Francisco — and working<br />
in Taiwan — are equally<br />
“normal” in today’s world.<br />
YOU CAN’T TRUST<br />
THE FRENCH<br />
Many years before the<br />
above encounter, about 20<br />
years ago, I took a sabbatical<br />
from <strong>Thunderbird</strong>. With<br />
two stuffed duffel bags each,<br />
my spouse and I left for<br />
France with our five young<br />
children. I was going to<br />
teach at a grande école — a<br />
French Ivy League university<br />
— in the suburbs of Paris.<br />
We wanted our children to<br />
learn another language and<br />
have a genuine experience<br />
of another culture.<br />
For several weeks, we had<br />
not yet met any other foreigners<br />
as we tried to find an<br />
affordable used car, a house<br />
to rent, and schools for our<br />
children. We had only met<br />
French people who, without<br />
exception, helped us figure<br />
out how things worked in<br />
their sometimes bureaucratic<br />
country.<br />
Our youngest child, Ben,<br />
however, who was 7 at the<br />
time, had met an American<br />
whose name was Jack, and<br />
he asked if Jack could come<br />
over and have dinner with<br />
us. We immediately agreed.<br />
As it was my turn to cook,<br />
with the help of my eldest<br />
daughter, we decided that<br />
fish — four trout from the<br />
local marché — would be<br />
the entree.<br />
As Jack was our guest,<br />
I presented the fish on a<br />
platter to him first. As I<br />
did this, my daughter said,<br />
from across the table, “Be<br />
careful, everyone, there may<br />
be some small bones in<br />
the fish.” Jack, also seven<br />
years old, looked at me and<br />
responded, “Okay ... (sigh)<br />
... You know, you just can’t<br />
trust the French.”<br />
Surprised at his comment,<br />
I asked him where he had<br />
first heard it. “My mother<br />
says that all the time,” he<br />
responded.<br />
Later that night, when I<br />
was dropping him off at his<br />
home, I met Jack’s mother.<br />
She told me that she wanted<br />
to go home to the United<br />
States. She was lonesome,<br />
missed her friends, and<br />
did not really like living in<br />
France.<br />
Of course, there is nothing<br />
abnormal about being<br />
lonely and finding a new<br />
environment difficult to<br />
adapt to. But her feelings<br />
and attitudes clearly<br />
influenced Jack, who might<br />
have been less disparaging<br />
and closed to his new<br />
environment had she felt<br />
differently.<br />
THE ALL-AMERICAN<br />
GIRL<br />
Last spring, as my work at<br />
<strong>Thunderbird</strong> slowed down,<br />
my spouse and I were able<br />
to spend a little more time<br />
together, and we were ready<br />
for a new adventure. So we<br />
rented a small house in the<br />
French countryside, thinking<br />
we would spend our<br />
time studying French, the<br />
first language of two of our<br />
grandchildren.<br />
When my spouse told<br />
one of her friends that we<br />
were leaving for several<br />
weeks, her friend responded,<br />
“That’s not for me —<br />
I’m an all-American girl!”<br />
But what is a global<br />
person? People with global<br />
perspective do not believe<br />
their nation is the best<br />
at everything and that<br />
everyone else wants to be<br />
just like them. Rather, they<br />
understand that people<br />
from other cultures have<br />
lives and viewpoints different<br />
from their own.<br />
People with a global<br />
perspective might not speak<br />
more than one language<br />
or have experience in other<br />
countries. They might not<br />
even own a passport. However,<br />
they are aware of and<br />
interested in the issues of<br />
people around the world.<br />
They are empathetic and<br />
sensitive, and have skills<br />
in interacting with people<br />
who might not look like,<br />
talk like, smell like or act<br />
like themselves.<br />
About 500 years ago,<br />
after it was discovered the<br />
Earth rotates around the<br />
sun, humanity had to give<br />
up the then-held belief that<br />
the Earth was at the center<br />
of the universe. It simply<br />
wasn’t. Giving up old ideas<br />
or ideas that don’t work, or<br />
ideas that are inaccurate, is<br />
difficult.<br />
When students or working<br />
professionals come<br />
to <strong>Thunderbird</strong>, we try as<br />
faculty to influence them.<br />
We certainly want them to<br />
become sophisticated in<br />
understanding key aspects<br />
of global business today.<br />
But we also hope to<br />
convince them it is OK to<br />
be American, Canadian,<br />
Brazilian, German or Saudi.<br />
Like Einstein said, they can<br />
be internationalists and<br />
still be loyal to their own<br />
tribe. A manager from the<br />
United States can be an<br />
“all-American girl” with<br />
passion for diversity, quest<br />
for adventure and selfassurance<br />
in cross-cultural<br />
encounters.<br />
Helping global managers<br />
find this balance has been<br />
part of our mission for<br />
many years, and the success<br />
of our graduates in complex<br />
global environments<br />
is a good indicator we are<br />
succeeding.<br />
Robert T. Moran, Ph.D.,<br />
is an organizational and<br />
management consultant with<br />
specialties in cross-cultural<br />
training, organizational development<br />
and international<br />
human resource management.<br />
He is an emeritus<br />
professor of international<br />
management and former<br />
interim chair of the International<br />
Studies Department<br />
at <strong>Thunderbird</strong>. Moran<br />
received his graduate degrees<br />
from the University of Minnesota.<br />
He was also a coach<br />
and adviser of the Japanese<br />
National Hockey Team and,<br />
as an adviser, attended the<br />
1968 Winter Olympics in<br />
Grenoble, France, and the<br />
1972 Games in Sapporo,<br />
Japan. He is the co-author of<br />
“Managing Global Differences”<br />
and “Leading Global<br />
Projects.”<br />
thunderbird magazine 51
faculty focus<br />
Protecting know-how<br />
In China, process is both simple and complex<br />
BY ANDREAS SCHOTTER AND MARY TEAGARDEN<br />
In 2010, almost a decade<br />
after China’s admission to<br />
the World Trade Organization,<br />
the ability to protect<br />
intellectual property (IP) or<br />
other corporate know-how<br />
in China remains one of the<br />
most critical issues for foreign<br />
multinational corporations,<br />
especially for those doing<br />
business in the high-tech and<br />
service sectors.<br />
Surprisingly little research<br />
has investigated IP protection<br />
outside the traditional<br />
litigation and mitigation approach.<br />
Previous studies fall<br />
short in providing a comprehensive<br />
understanding about<br />
successful IP protection activities<br />
that work. Our research<br />
intends to correct this.<br />
We conducted more than<br />
97 in-depth interviews with<br />
executives from 50 multinational<br />
corporations, IP protection<br />
specialists, business<br />
consultants and government<br />
agencies. Many executives<br />
were <strong>Thunderbird</strong> alumni or<br />
friends. We sought answers to<br />
three overarching questions:<br />
• What are the key environmental<br />
issues for “IP Protection”<br />
in China?<br />
• How are foreign and local<br />
companies protecting their IP<br />
in China?<br />
• Are there “best practices”<br />
or common themes among<br />
companies?<br />
NEW CHINA<br />
REALITIES<br />
China is no longer simply<br />
the low-cost “workshop of<br />
Mary Teagarden, Ph.D.<br />
Andreas Schotter, Ph.D.<br />
the world.” While China still<br />
manufactures most of the<br />
world’s toys, footwear and<br />
consumer electronics, exports<br />
from China’s high-tech industries<br />
grew from 6 percent to<br />
more than 30 percent during<br />
the past two decades.<br />
In China, multinational<br />
companies can no longer<br />
compete with offerings based<br />
on previous-generation or<br />
“old” technology. They have<br />
to offer their most advanced<br />
know-how, despite the fact<br />
that, for many, China is<br />
synonymous with intellectual<br />
property theft. Consider the<br />
following incidents reported<br />
to us:<br />
• Several years ago, an Intel<br />
employee in China took<br />
intellectual property to<br />
AMD, the company’s main<br />
competitor. The value of<br />
the lost IP was estimated<br />
close to $1 billion.<br />
• Recently, a Ford employee<br />
took more than 4,000 confidential<br />
business documents<br />
and used them to<br />
secure a job with a Chinese<br />
auto manufacturer. Currently,<br />
Renault executives<br />
are being scrutinized for<br />
similar behavior.<br />
• Pfizer has taken several<br />
trademark cases to Chinese<br />
and international courts<br />
and received a ruling that<br />
Viagra is a valid trademark.<br />
The courts ordered two<br />
Chinese companies to<br />
stop producing counterfeit<br />
pills. Pfizer still struggles<br />
with the enforcement of<br />
the ruling through local<br />
authorities.<br />
WHAT DRIVES IP<br />
LEAKAGE?<br />
China’s unique sociocultural<br />
history contributes<br />
to IP theft in China. For<br />
example, students learn by<br />
copying their master. The<br />
perfect copy is considered a<br />
compliment for the original.<br />
Further, there are very low<br />
marginal costs for IP theft<br />
(including very limited prosecution)<br />
compared with the<br />
costs associated with R&D.<br />
One general manager stated:<br />
“Widespread IP leakage<br />
will persist until it is more<br />
expensive to copy than it is<br />
to innovate.” Finally, a high<br />
turnover rate of knowledge<br />
workers, well-educated middle<br />
managers and engineers<br />
causes a constant “bleeding”<br />
of corporate know-how.<br />
The unfortunate reality<br />
is that in China, eventually<br />
all intellectual property<br />
leaks. Some leakage is faster<br />
and some slower. Success<br />
in China requires diligent<br />
control paired with proactive,<br />
dynamic management of IP<br />
leakage. Passive overreliance<br />
on an immature legal system<br />
is ineffective.<br />
IP PROTECTION THAT<br />
WORKS<br />
Despite challenges, many<br />
multinational corporations<br />
have high-tech investments<br />
in China, and a fair number<br />
do a good job protecting<br />
IP using a variety of<br />
mechanisms. We found three<br />
specific levels of IP protection<br />
mechanisms that are<br />
required in combination for<br />
success:<br />
• Explicit strategic clarity<br />
about a firm’s China<br />
activities.<br />
• Establishment of a set of<br />
activities that follow core<br />
IP protection procedures,<br />
including context-relevant<br />
legal diligence and business<br />
intelligence — we<br />
refer to this as keep it<br />
simple (KISS).<br />
• An intertwined arrange-<br />
CONTINUED ON NEXT PAGE<br />
52 spring 20<strong>11</strong>
faculty focus<br />
ment of six dynamic organizational<br />
and managerial<br />
actions including stakeholder<br />
alignment with the<br />
aim of increasing complexity<br />
to such a point that not<br />
one single breach could<br />
create a threatening IP leakage<br />
situation — we call this<br />
keep it complex (KICX).<br />
Our IP protection framework<br />
(see illustration) is<br />
characterized by a dynamic<br />
combination of simple and<br />
complex, static and flexible<br />
activities and practices. It<br />
should be read from the bottom<br />
up.<br />
For effective IP protection<br />
in China, companies<br />
must have context-relevant<br />
corporate and business<br />
strategies; they must have<br />
identified the critical IP that<br />
is required to execute these<br />
strategies; they must identify<br />
the right people (internally<br />
and externally); they must<br />
explicitly formulate effective<br />
operational, management<br />
and contingency processes;<br />
and they must develop an<br />
explicit awareness of timing<br />
and its impact on the other<br />
factors mentioned.<br />
While these practices seem<br />
simple, more often than not,<br />
companies rush into China<br />
without considering these<br />
measures. We collected overwhelmingly<br />
rich evidence<br />
that this negligence usually<br />
leads to significant IP leakage.<br />
Incorporating IP protection<br />
tools and practices during<br />
the development of the<br />
business strategy provides<br />
the critical foundation upon<br />
which companies can build a<br />
robust IP protection strategy<br />
(KISS — keep it simple).<br />
Once companies have<br />
established this foundation,<br />
the focus shifts to a variety<br />
of managerial activities<br />
(KICX — keep it complex)<br />
A DYNAMIC MITIGATION AND ADAPTION FRAMEWORK FOR IP<br />
KICX<br />
KISS<br />
INTEREST<br />
ALIGNMENT<br />
that introduce on one side<br />
complexity and ambiguity —<br />
they can’t understand how<br />
you do what you do — and<br />
on the other internal and external<br />
stakeholder alignment<br />
as dynamic elements of IP<br />
protection. We identified six<br />
effective activities:<br />
1. Proactive interest alignment<br />
with regulatory institutions<br />
and individual<br />
government officials in<br />
the localities where the<br />
company operates.<br />
2. Disaggregation of IP components<br />
and core processes<br />
through organizational<br />
and physical separation<br />
of activities, vendors and<br />
know-how.<br />
3. Dynamism through<br />
continuously improving<br />
products and processes, in<br />
order to stay at the leading<br />
edge.<br />
4. Controls discipline that rests<br />
on a strong organizational<br />
culture.<br />
5. Strategic human resources<br />
management/talent management<br />
that makes the<br />
company a “great place to<br />
work.”<br />
6. Focused corporate social<br />
responsibility activity that<br />
makes the company a<br />
valuable, integral part of<br />
the local community.<br />
DISAGGREGATION<br />
PROTECTION<br />
DYNAMISM<br />
CONTROLS<br />
DISCIPLINE<br />
LEGAL FUNDEMENTAL<br />
KNOW YOUR CONTEXT: BUSINESS INTELLEGENCE<br />
CHINA STRATEGY CLARITY<br />
The key driver here is the<br />
complexity that results from<br />
combining these multilayered<br />
activities. The effect is a<br />
significant slowing down of<br />
both opportunistic would-be<br />
IP thieves (including departing<br />
employees, suppliers and<br />
customers) and organized IP<br />
theft through espionage.<br />
The use of socially complex<br />
processes, like talent<br />
management, extends the<br />
reduction of knowledge theft<br />
to the employee level, which<br />
is the most common conduit<br />
for IP leakage. Protection activities<br />
embedded in socially<br />
complex processes create<br />
ambiguity that provides<br />
a temporarily sustainable<br />
advantage.<br />
Finally, the more onerous<br />
challenge for multinational<br />
corporations operating in<br />
China is to remain dynamic<br />
by configuring and reconfiguring<br />
the elements of the<br />
framework as the context<br />
evolves, devolves or shifts.<br />
BEST IP PRACTICES<br />
In China, IP protection<br />
that goes beyond patenting<br />
and legal litigation is potentially<br />
the most important<br />
organizational capability<br />
for ensuring long-term performance<br />
in high-tech and<br />
SHRM-TALENT<br />
MANAGEMENT<br />
FOCUSED CSR<br />
service firms. This requires<br />
that companies employ<br />
three sets of best practices:<br />
• Get the fundamentals<br />
right, including strategy,<br />
deep contextual understanding<br />
and the use of<br />
appropriate legal fundamentals.<br />
• Develop and reinforce<br />
the six activities that are<br />
catalysts for dynamic IP<br />
protection.<br />
• Build a control-based culture,<br />
processes anchored<br />
in social complexity, and<br />
do this with speed.<br />
Andreas Schotter, Ph.D., is<br />
a <strong>Thunderbird</strong> professor of<br />
strategic management. Before<br />
embarking on an academic<br />
career, he was a senior executive<br />
with several multinational<br />
corporations. He has lived and<br />
worked in Europe, Asia and<br />
Canada.<br />
Mary Teagarden, Ph.D.,<br />
is a <strong>Thunderbird</strong> professor<br />
of global strategy and editor<br />
of <strong>Thunderbird</strong> International<br />
Business Review. She<br />
has lived and worked in <strong>11</strong><br />
Latin American countries, five<br />
European countries and eight<br />
Asian countries — in addition<br />
to the United States and<br />
Canada.<br />
thunderbird magazine 53
faculty focus<br />
Teagarden receives faculty ambassador award from alumni<br />
<strong>Thunderbird</strong> Professor<br />
Mary Teagarden, Ph.D., has<br />
received the 2010 Faculty<br />
Ambassador Award, which<br />
includes a check for $1,500.<br />
<strong>Thunderbird</strong>’s Alumni<br />
Relations Office established<br />
the award in 2009 to<br />
recognize <strong>Thunderbird</strong><br />
faculty members who<br />
exceed expectations to<br />
engage alumni around the<br />
globe. The first recipient was<br />
Professor Roy Nelson, Ph.D.<br />
Teagarden uses<br />
<strong>Thunderbird</strong>’s alumni<br />
network as the backbone<br />
of her Winterim and<br />
Summerim courses overseas.<br />
She also has co-written at<br />
least half a dozen cases and<br />
articles with T-bird graduates<br />
over the years.<br />
Teagarden also shares<br />
her expertise with alumni<br />
through webinars and guest<br />
lectures. She was a featured<br />
presenter at the Macau and<br />
Shanghai alumni reunions,<br />
and she was a panelist at the<br />
seventh annual <strong>Thunderbird</strong><br />
Global Private Equity<br />
Investing Conference.<br />
In addition, she serves<br />
on several advisory boards<br />
for alumni business<br />
ventures. These include<br />
4Stones with Donny<br />
Huang ’94, GlobalVantage<br />
with Marianne Gouveia<br />
’02 and China Strategic<br />
Development Partners with<br />
Rich Brubaker ’01.<br />
“I do my best to<br />
support our alumni in<br />
their various efforts, and<br />
they are wonderful in the<br />
support they provide me<br />
and the school,” Teagarden<br />
said. “Our alumni are<br />
<strong>Thunderbird</strong>’s most valuable<br />
asset.”<br />
‘Wall Street Journal’ honors <strong>Thunderbird</strong> professor<br />
The Wall Street Journal<br />
has selected <strong>Thunderbird</strong><br />
Professor Andreas Schotter,<br />
Ph.D., as one of 10 Distinguished<br />
Professors of the<br />
Year for 2010.<br />
The award recognizes<br />
Schotter for his use of articles<br />
and discussion questions<br />
from The Wall Street<br />
Journal and WSJ.com to<br />
keep his lessons fresh and<br />
relevant for his students.<br />
Wall Street Journal Regional<br />
Education Representative<br />
Thomas Cook<br />
said Schotter skillfully uses<br />
Internet resources to help<br />
students understand global<br />
strategy, emerging markets<br />
and multinational corporations.<br />
“He has a talent to maximize<br />
the power of digital<br />
media platforms directly<br />
into the classroom,” Cook<br />
said. “And he helps his<br />
students prepare for their<br />
careers by conducting highlevel<br />
media research.”<br />
Schotter said managers<br />
in today’s fast-paced global<br />
economy must be able to<br />
access the most reliable Internet<br />
information quickly<br />
and comprehensively. “Too<br />
often Google, Facebook,<br />
Twitter and other social<br />
media platforms are being<br />
falsely regarded as sufficient<br />
for researching current<br />
events, trends or other<br />
data,” he said. “Successful<br />
leaders need to resist<br />
an overreliance on these<br />
sources.”<br />
He said The Wall Street<br />
Journal and WSJ.com represent<br />
a comprehensive and<br />
trustworthy information<br />
platform essential for highimpact<br />
decision-making.<br />
“No other similar media<br />
outlet has the editorial<br />
and journalist horsepower<br />
that The Wall Street Journal<br />
represents,” Schotter said.<br />
“After only a few sessions,<br />
one can actually see the<br />
positive results in the classroom.”<br />
Schotter, an assistant<br />
professor of strategic management<br />
from Germany,<br />
has lived and worked in<br />
Asia, Australia, Canada and<br />
Europe. He came to <strong>Thunderbird</strong><br />
in 2009.<br />
Tap into <strong>Thunderbird</strong>’s Thought Leadership<br />
Visit the <strong>Thunderbird</strong> Knowledge Network to read<br />
more from our faculty including the following blogs:<br />
• “Global Leaders Can Be Made” by Ángel Cabrera<br />
• “Walker Center for Global Entrepreneurship Blog” by Robert Hisrich, Ph.D.<br />
• “Managing Projects – A Team-Based Approach” by Karen Brown, Ph.D.<br />
• “<strong>Thunderbird</strong> Student Projects” by Nathan Washburn, Ph.D.<br />
• “Prosper in a Project-driven World” by Bill Youngdahl, Ph.D.<br />
• “Gregory Unruh In The Huffington Post” by Gregory Unruh, Ph.D.<br />
• “World Cafe” by Karen Walch, Ph.D., and Denis Leclerc, Ph.D.<br />
www.thunderbird.edu/knowledgenetwork<br />
54 spring 20<strong>11</strong>
faculty focus<br />
Dilbert Effect<br />
Disconnected leadership derails strategy implementation<br />
BY BILL YOUNGDAHL AND KANNAN RAMASWAMY<br />
Many bold new<br />
strategies hatched<br />
in executive conference<br />
rooms<br />
around the world never have<br />
a chance to gain traction.<br />
Something happens between<br />
inception and implementation<br />
loosely described<br />
as the “Dilbert Effect,” a<br />
nod to the farcical world of<br />
cartoonist Scott Adams.<br />
In our consulting and<br />
teaching experience with<br />
Fortune Global 500 organizations,<br />
we frequently feel the<br />
pain of Dilbert empathizers<br />
trapped in their metaphorical<br />
cubicles. Lack of clarity,<br />
poor communication and<br />
insufficient resources sink<br />
some strategic initiatives.<br />
But a more fundamental<br />
problem is disconnected<br />
leadership.<br />
Like the pointy-haired<br />
boss who torments Dilbert,<br />
many real-world leaders<br />
remain disconnected from<br />
the realities of strategy<br />
implementation. Despite<br />
their good intentions, these<br />
leaders often get in the<br />
way of progress — somehow<br />
limiting rather than<br />
enabling the full potential<br />
of their employees and<br />
partners.<br />
Checking for the Dilbert<br />
Effect is not part of the official<br />
briefings we conduct<br />
with our corporate clients,<br />
but issues of strategy derailment<br />
come up in classroom<br />
discussions and interviews<br />
with people from various organizations.<br />
Many working<br />
professionals report cultures<br />
of fear and lack of support<br />
from leaders who seem<br />
to believe another layer of<br />
management can solve any<br />
problem.<br />
We recently met one manager<br />
who sees the pointyhaired<br />
boss on cubicle walls<br />
as evidence of disconnected<br />
leadership. When she visits<br />
parts of the company<br />
adorned with numerous<br />
Dilbert cartoons, she knows<br />
the jokes are hitting close to<br />
home. She laughed when<br />
she told us her company<br />
could save a fortune in<br />
consultant fees if its leaders<br />
grasped the meaning of this<br />
simple visual signal.<br />
The irony of some situations<br />
is hard to overlook. We<br />
heard of one organization<br />
that fired an employee for<br />
criticizing its new “speak<br />
your mind” campaign.<br />
Another company scrapped<br />
its simplification initiative<br />
after the process became<br />
too complex. In a third case,<br />
an organization chose the<br />
name “Brighter Tomorrow”<br />
for an offshoring initiative<br />
that displaced 25 percent of<br />
the workforce.<br />
Other examples of disconnected<br />
leadership are more<br />
Bill Youngdahl, Ph.D.<br />
subtle. Cross-functional and<br />
cross-divisional initiatives<br />
typically start with committed<br />
sponsors driven by longterm<br />
vision. But overlapping<br />
initiatives often emerge,<br />
resulting in confusion.<br />
When everything is a<br />
priority, schedules slip<br />
and budgets swing out of<br />
control. The combined effect<br />
can be organizational<br />
paralysis and employee<br />
burnout. Go a few levels<br />
down and most employees<br />
are unaware of the strategy,<br />
let alone the supporting<br />
pillars that originated in the<br />
corporate suite.<br />
In an effort to understand<br />
the factors of strategy derailment,<br />
we have launched<br />
a formal study that will<br />
build on our background as<br />
global strategy consultants<br />
and educators. Our aim is<br />
simply to define the Dilbert<br />
Effect in greater detail so<br />
Take Dilbert Effect survey<br />
Spend 10 minutes to share your insights by participating in an<br />
anonymous online survey at www.initiativeleader.com. The link<br />
also contains a blog section that will host a discussion of the<br />
results.<br />
Kannan Ramaswamy, Ph.D.<br />
we can begin to understand<br />
the root causes and costs of<br />
disconnected leadership and<br />
provide insights into how<br />
leaders can overcome such<br />
dysfunction.<br />
We do not believe any<br />
leader wakes up in the<br />
morning and asks, “How<br />
can I become disconnected<br />
from the realities of my<br />
organization?” Something<br />
else is afoot, and we intend<br />
to define it and explore it so<br />
we can help leaders reconnect<br />
with their true missions<br />
— for the sake of Dilberts<br />
everywhere.<br />
Bill Youngdahl, Ph.D., is an<br />
associate professor of project<br />
and operations management at<br />
<strong>Thunderbird</strong> School of Global<br />
Management in Glendale, Arizona.<br />
Follow his blog, Prosper<br />
in a Project-Driven World.<br />
Kannan Ramaswamy, Ph.D.,<br />
is the William D. Hacker chair<br />
professor of management at<br />
<strong>Thunderbird</strong>. Both professors<br />
teach extensively in <strong>Thunderbird</strong><br />
Corporate Learning, the<br />
school’s executive education<br />
division.<br />
thunderbird magazine 55
chapter news<br />
DARYL JAMES<br />
Phoenix Alumni Chapter members Leah Kumayama ’10 and Marcelo<br />
Nieto ’10 mingle with prospective students, faculty, staff and other<br />
alumni on March 1, 20<strong>11</strong>, during a Super First Tuesday event at Monti’s<br />
La Casa Vieja in Tempe, Arizona.<br />
Super First Tuesday<br />
events aid recruiting<br />
O<br />
nce a year, regular monthly T-bird gatherings grow<br />
into larger events with the goal of uniting prospective<br />
students with the one group that can best<br />
discuss the <strong>Thunderbird</strong> experience — the school’s<br />
valued alumni.<br />
“Alumni are our best recruiters for the school,” said Jay<br />
Bryant ’04, <strong>Thunderbird</strong> assistant vice president of admissions<br />
and recruitment. “Through their own success stories, they<br />
help to promote <strong>Thunderbird</strong> to the next generation of global<br />
leaders.”<br />
More than 70 chapters in 29 countries participated in the<br />
sixth annual Super First Tuesday, which started March 1, 20<strong>11</strong>.<br />
<strong>Thunderbird</strong> recruiters attended 10 events, and Alumni Relations<br />
staff provided additional support.<br />
Phoenix Alumni Chapter President Mike Cottrell ’07 has<br />
been steadily increasing his chapter’s attendance at Super First<br />
Tuesday. He said the Phoenix Chapter is in a unique position to<br />
promote the <strong>Thunderbird</strong> brand because members live in the<br />
home base of the school.<br />
“I cannot think of a better endorsement of a <strong>Thunderbird</strong><br />
education for a potential T-bird than an evening spent with<br />
alumni from all different backgrounds and industries,” he said.<br />
About 60 guests attended the Phoenix event, which featured<br />
a presentation from local entrepreneur Andrew Allen ’10,<br />
founder and president of More Marbles.<br />
The concept for Super First Tuesday was created by Director of<br />
Recruitment Tom Brennan ’05 with input from Bryant.<br />
FRANCE<br />
Bernadette Martin ’84,<br />
author of “Storytelling<br />
about Your Brand Online<br />
and Offline,” spoke Dec.<br />
7, 2010, during a First<br />
Tuesday alumni event at<br />
the American Library in<br />
Paris. Afterward, teams from<br />
Toastmasters, <strong>Thunderbird</strong><br />
and the American University<br />
Clubs of France competed in<br />
an impromptu storytelling<br />
competition.<br />
JAPAN<br />
The Tokyo Chapter, which<br />
normally meets on First<br />
Fridays, started 20<strong>11</strong> with<br />
a special event on Jan. 15<br />
to coincide with Japanese<br />
New Year festivities. Alumni<br />
selected a new venue for the<br />
gathering called Mille Wine<br />
Bar.<br />
SINGAPORE<br />
About 50 alumni and<br />
guests attended the Singapore<br />
Chapter holiday party<br />
Dec. 9, 2010. The event included<br />
<strong>Thunderbird</strong> recruiter<br />
Bell Benjapatanamongkol<br />
’08 and several prospective<br />
students. Alan Giebel ’92,<br />
a sales and business development<br />
professional in<br />
Singapore, helped organize<br />
the event and delivered the<br />
welcome speech.<br />
TAIWAN<br />
About 20 alumni and their<br />
guests celebrated New Year’s<br />
Day together in Taipei.<br />
VIETNAM<br />
Ho Chi Minh City<br />
alumni bid farewell to<br />
longtime chapter leader<br />
Jim Echle ’72 during First<br />
Tuesday in September 2010.<br />
Echle, an Indiana native<br />
who has lived in Asia since<br />
1973, now represents the<br />
American Soybean Association<br />
in Japan. The Vietnam<br />
Chapter has continued<br />
strong with regular First<br />
Tuesday events under the<br />
leadership of Hao Diep ’10,<br />
Jessica Tartell ’10 and Kurtis<br />
“King” Kovach ’91.<br />
UNITED STATES<br />
Idaho and Wyoming:<br />
Eric Laird ’09 has helped<br />
launch the Greater Teton<br />
56 spring 20<strong>11</strong>
chapter news<br />
Alumni rugby team heads to Iceland<br />
T<br />
hunderbird alumni will<br />
compete July 1-8, 20<strong>11</strong>, in<br />
the Mjöður Old Boys Rugby<br />
Tour in Iceland.<br />
“We will play the one club in the<br />
country, which makes it the national<br />
team,” said <strong>Thunderbird</strong> Alumni<br />
Rugby Association leader Chuck<br />
Hamilton ’91.<br />
The week will consist of one or<br />
two matches against the Iceland<br />
club and another visiting club from<br />
Europe. On off days the group will<br />
hike, visit museums, and enjoy<br />
Iceland’s volcanic hot springs and 20<br />
hours of daylight.<br />
The alumni team warmed up for<br />
the Iceland trip March 3-6, 20<strong>11</strong>,<br />
during the Rugby Alumni Weekend<br />
in Glendale, Arizona. In the annual<br />
match against <strong>Thunderbird</strong>’s student<br />
team, the “Old Boys” fell short, 29-8.<br />
Tim Riesen ’98 scored all the<br />
alumni points with a penalty kick to<br />
draw first blood, and an unconverted<br />
try to end the match. Morgan Siegal<br />
’<strong>11</strong> led the student team with his<br />
aggressive play. “He is just a beast,”<br />
Hamilton said.<br />
Participants gathered at the Pub<br />
afterward to remember Lynn Abernathy<br />
’77, a former Rugby Association<br />
member who died in a climbing<br />
Students from the <strong>Thunderbird</strong> Rugby Club challenge the alumni team March 5, 20<strong>11</strong>, in<br />
Glendale, Arizona. The alumni team will play next in Iceland.<br />
accident Sept. 15, 2010. Alumni presented<br />
game jerseys to Abernathy’s<br />
widow and sons. “There was hardly<br />
a dry eye in the place as three cheers<br />
went up for Lynn,” Hamilton said.<br />
To learn more about the Iceland trip,<br />
contact Hamilton at chuck.notlimah@<br />
gmail.com.<br />
JARED MAYER<br />
Area Chapter for alumni in<br />
eastern Idaho and Wyoming.<br />
New Orleans, Louisiana:<br />
Alumni in New Orleans<br />
gathered for a holiday edition<br />
of First Tuesday on Dec.<br />
7, 2010. The day marked the<br />
first anniversary of the yearold<br />
chapter.<br />
San Francisco, California:<br />
Bay Area alumni had a<br />
special Latin First Tuesday<br />
on Feb. 1, 20<strong>11</strong>, where the<br />
owner of Cantina SF made<br />
a special cocktail using the<br />
South American spirit Pisco.<br />
Seattle, Washington:<br />
A group of 47 T-birds and<br />
guests gathered Jan. 23, 20<strong>11</strong>,<br />
at the Hyatt hotel in Seattle,<br />
for an international potluck<br />
to kick off the new year.<br />
Washington, D.C.:<br />
Capital alumni met Feb.<br />
19, 20<strong>11</strong>, for the annual<br />
Winter Gala with food, an<br />
open bar with draft beer,<br />
Argentine wines, Chatham<br />
Artillery Punch and Latin<br />
jazz music.<br />
Alumni and guests attend the Singapore Chapter holiday party Dec. 9,<br />
2010. Overall, about 50 guests attended the event, including<br />
<strong>Thunderbird</strong> recruiter Bell Benjapatanamongkol ’08.<br />
ALAN GIEBEL ’92<br />
thunderbird magazine 57
class<br />
Comings & goings<br />
All your personal news that’s fi t to print…<br />
You can be sure we’ll catch the big news about you: Nobel<br />
Prize nominations, when you take your company public or if<br />
you’re the first MBA into space. But we can only know about<br />
those happenings in your life that are less publicized if you tell us<br />
about them. We’re not too particular; we want to hear it all — the<br />
good, the bad and the ugly.<br />
Send your information to alumni@thunderbird.edu.<br />
Where are you?<br />
Stay connected to<br />
<strong>Thunderbird</strong> by providing<br />
valid mailing and e-mail<br />
addresses. To ensure we<br />
have your current contact<br />
information, e-mail alumni@<br />
thunderbird.edu or call<br />
602-978-7358. Also, let us<br />
know if you’d like to receive<br />
future issues of <strong>Thunderbird</strong><br />
<strong>Magazine</strong> via e-mail rather<br />
than print.<br />
1940s<br />
Alfred Eriksson ’47 is still<br />
enjoying the old map and print<br />
business. He shows his items<br />
at an antique market. … John<br />
Backer ’47 recently moved to<br />
Phoenix from Tucson, Arizona,<br />
and turned 85. He says he plans<br />
to live to 100.<br />
1950s<br />
Sheridan Risley ’50 has been<br />
retired for 26 years and lives<br />
in <strong>Spring</strong>fi eld, Virginia. He is a<br />
member of his community’s<br />
Resident Council Finance Committee<br />
and serves as precinct<br />
captain of the Republican Party.<br />
… Toby Madison ’51 is retired<br />
and living in Gainesville, Florida.<br />
He became a U.S. citizen in 1950<br />
but hopes to move back to New<br />
Zealand, where he was born. …<br />
Ed Campeau ’53 is retired and<br />
living in Granville, Ohio, a college<br />
town near Columbus. He and<br />
former T-bird roommate Bob<br />
Udell ’53 still keep in touch. …<br />
Charles White ’53 is 83. He<br />
fl ies his own airplane, travels the<br />
world and attends aviation trade<br />
shows. He also operates his own<br />
business selling vortex generator<br />
kits for general aviation aircraft.<br />
… Van Crichfield ’53 has<br />
retired to Colorado and Arizona<br />
after years of mission work in<br />
Poland, Austria, Slovenia and<br />
Croatia. … John Eikenberry<br />
’53 was hired by a typewriter<br />
corporation just before the<br />
completion of his <strong>Thunderbird</strong><br />
degree. He lived and worked in<br />
Buffalo, New York; Mexico City,<br />
Mexico; and Havana, Cuba. Since<br />
returning to the United States,<br />
he has taught high school music<br />
and Spanish, and has been an<br />
elementary school principal<br />
and a superintendent in various<br />
Arizona communities. He retired<br />
in 1989 and lives with his wife,<br />
Betty, in the adult community of<br />
SaddleBrooke north of Tucson,<br />
Arizona. … Robert Morehouse<br />
’53 is retired after a long banking<br />
career in Asia. He continues research<br />
affi liations with Harvard’s<br />
Reischauer Institute of Japanese<br />
Studies and the Fairbank Center<br />
for Chinese Studies. … Ken<br />
Nelson ’54 and his wife, Nina,<br />
along with their daughter and her<br />
husband, enjoyed a monthlong<br />
cruise around South America<br />
in 2010. … Phil Sidel ’54 is<br />
in his eighth year of retirement<br />
from the University of Pittsburgh,<br />
where he spent 34 years helping<br />
social scientists and others use<br />
computers. He and his wife,<br />
Irene, still live in Pennsylvania.<br />
Learn more at members.verizon.<br />
net/philip.sidel. … Jim Jackson<br />
’56 earned another <strong>Thunderbird</strong><br />
degree in 1976 and has retired to<br />
Tucson, Arizona, after many years<br />
in South America. … Fritz Friederich<br />
’56 and his wife, Nancy,<br />
are enjoying retirement and<br />
looking forward to seeing many<br />
T-bird friends at the <strong>11</strong>/<strong>11</strong>/<strong>11</strong><br />
Tower event. Friederich is also<br />
proud that he has preserved<br />
58 spring 20<strong>11</strong>
notes<br />
his German accent. … Carroll<br />
Rickard ’56 is happily retired in<br />
Scottsdale, Arizona, and is enjoying<br />
his time desert gardening and<br />
volunteering. His wife, Patricia,<br />
is heavily involved in composing<br />
music for the Native American<br />
fl ute and playing her own compositions.<br />
… Narce Caliva ’56,<br />
an American Red Cross worker<br />
and volunteer with 52 years of<br />
experience, lives in Winchester,<br />
Virginia. He is helping record the<br />
legacy of the American Red Cross<br />
serving with the U.S. Armed<br />
Forces overseas. As an Army<br />
lieutenant, he spent 21 months<br />
in Korea during that confl ict and<br />
later with the Red Cross. He was<br />
deployed overseas four times, including<br />
Vietnam. … Virgil Carlson<br />
’57 is a retired CPA. He still<br />
keeps in contact with some of his<br />
fellow T-birds. … Dan Roberts<br />
’57 is having fun using the Spanish<br />
he learned at <strong>Thunderbird</strong> to<br />
communicate with his Hispanic<br />
neighbors in New Jersey, where<br />
he is retired. … Wilbur Hoover<br />
Davidson ’57 worked for<br />
Goodyear International after<br />
graduating from <strong>Thunderbird</strong>. He<br />
also worked for Monsanto, Esso<br />
Chemical and Bridgestone before<br />
establishing his own company,<br />
Florida Bandag, from which he<br />
is now retired. He is still active in<br />
his warehouse rental business.<br />
Davidson lives in Fleming Island,<br />
Florida, with his wife, Joyce. …<br />
Belmont Haydel ’57 has a<br />
Ph.D. in international business<br />
and is semi-retired as professor<br />
emeritus. He is active in writing<br />
articles and books, traveling<br />
around the world, consulting<br />
and visiting relatives and friends.<br />
ThunderCouples share love<br />
stories for Valentine’s Day<br />
T<br />
hunderbird<br />
students Annabelle<br />
Abba and<br />
Peter Brownell<br />
’97 met on the first day<br />
of classes in fall 1995 and<br />
quickly bonded as running<br />
partners. Susannah Scaife<br />
’98 and Chris Thompson<br />
’97 crossed paths for nearly<br />
two years before they made<br />
a connection in the campus<br />
Pub.<br />
The stories vary, but the<br />
results are often the same:<br />
Love and marriage followed<br />
by future T-birds in<br />
diapers. In celebration of<br />
Valentine’s Day 20<strong>11</strong>, dozens<br />
of ThunderCouples shared<br />
their stories for the Alumni<br />
Impact Blog on the <strong>Thunderbird</strong><br />
Knowledge Network.<br />
Lawrence Brown ’93<br />
acknowledges that he used a<br />
different type of global strategy<br />
to meet his bride in the<br />
international marketing class<br />
of <strong>Thunderbird</strong> Professor<br />
Kannan Ramaswamy, Ph.D.<br />
“I saw a young woman<br />
walk in late and sit down in<br />
the back row on the first day<br />
of class,” Brown said. “I was<br />
smitten at first sight.”<br />
Brown started the course<br />
sitting in the front row, but<br />
each day he moved back a<br />
row or two until he ended<br />
up sitting behind Kelly<br />
Annabelle Abba and Peter Brownell<br />
’97 have three children: Cassidy, 4;<br />
Kindell, 2; and Scout, 1.<br />
Tseng ’94. “Finally one day I<br />
pretended she had poked me<br />
in the eye to actually meet<br />
her,” Brown said.<br />
The unorthodox approach<br />
worked, and the couple<br />
eventually married.<br />
“That summer she was<br />
charming, intelligent and<br />
stunning,” Brown said.<br />
“Eighteen years and four kids<br />
later, she’s still all that — and<br />
my rock and best friend.”<br />
Read more about the<br />
Brownells, Thompsons,<br />
Browns and other ThunderCouples<br />
in the Alumni<br />
Impact Blog, knowledgenetwork.thunderbird.edu/<br />
alumni.<br />
thunderbird magazine 59<br />
SUBMITTED PHOTO
class notes<br />
… William W. Morgan ’58 is<br />
celebrating 10 years of marriage<br />
with his wife, whom he met in<br />
Vietnam. He is enjoying spending<br />
time with his two children, ages<br />
9 and 6, as well as working on<br />
more books to follow up the<br />
six he has published. … Jerry<br />
Mahoney ’58 is hunkered down<br />
in northern New England with<br />
wife and cat, promoting his novel<br />
“Jake’s Run,” tending a small<br />
fl ock of Shetland sheep as well<br />
as a few chickens, and wondering<br />
(as he does every winter)<br />
why he ever left the Caribbean.<br />
… Bennett Cole ’58 retired in<br />
1997 as associate professor of<br />
Spanish at Florida Southern College.<br />
He now lives in New Castle,<br />
Delaware, near his children,<br />
grandchildren and one greatgrandchild.<br />
During his retirement,<br />
Cole has proudly published two<br />
novels with a third one awaiting<br />
publisher’s judgment. Learn more<br />
at bennettcole.wcpauthor.com.<br />
… Pieter Vos ’58 lives in Sun<br />
City West, Arizona. He is active in<br />
Rotary International, which takes<br />
him to Guatemala for two weeks<br />
every year for a Mayan literacy<br />
project. He and his family also<br />
drive to Mexico twice a year to<br />
enjoy their time-share in Puerto<br />
Vallarta. … Philip Hoffman ’58<br />
and his wife, Eileen, started a 66-<br />
day cruise around South America<br />
on Jan. 5, 20<strong>11</strong>. On the trip,<br />
they planned to visit the Amazon<br />
forest and Antarctica. Hoffman<br />
retired as director of public affairs<br />
for the Region 5 offi ce of the U.S.<br />
Environmental Protection Agency<br />
in Chicago in October 2008. …<br />
Bob Laport ’58 is long retired in<br />
Chapel Hill, North Carolina, after<br />
a career in international banking.<br />
Laport and his wife, Geri, enjoy<br />
reading, golf and cheering on the<br />
Tarheels. … Dean Huelat ’58<br />
T-bird leads new Nordic<br />
climate change center<br />
Alove of travel grew<br />
into a quest to<br />
learn the language<br />
of nature for environmental<br />
scientist Michael<br />
Goodsite ’08, Ph.D., director<br />
of a newly funded center that<br />
helps Nordic businesses and<br />
other organizations adapt to<br />
climate change.<br />
“The evidence is talking to<br />
us,” said Goodsite, who grew<br />
up in Tucson, Arizona, in<br />
a family of medical professionals.<br />
“Nature is talking to<br />
us. Scientists like myself are<br />
trying to interpret the language<br />
so we can objectively<br />
present to everybody what it<br />
is saying.”<br />
The quest for knowledge<br />
has taken Goodsite from Arizona<br />
to the Arctic and many<br />
places in between. He earned<br />
an Executive MBA in <strong>Thunderbird</strong>’s<br />
European program<br />
in 2008 and then put his<br />
business skills to work with<br />
the formation of the Nordic<br />
Centre of Excellence-Nordic<br />
Strategic Adaption Research<br />
(NORD-STAR).<br />
The center links natural<br />
scientists, political scientists,<br />
economists, management<br />
educators and business<br />
professionals in a virtual network<br />
that covers Denmark,<br />
Finland, Iceland, Norway<br />
and Sweden.<br />
NordForsk, a public organization<br />
that supports Nordic<br />
initiatives, announced a<br />
five-year, $5.2 million grant<br />
on Oct. 18, 2010, to fund the<br />
center. Goodsite will lead the<br />
center at the National Environmental<br />
Research Institute<br />
at Aarhus University in Denmark,<br />
where he is a professor<br />
of atmospheric chemistry,<br />
climate change and global<br />
processes.<br />
<strong>Thunderbird</strong> Professors<br />
Mary Teagarden, Ph.D., and<br />
Andreas Schotter, Ph.D., will<br />
collaborate with Goodsite<br />
at the center, providing their<br />
expertise in global business<br />
strategy. Through the research<br />
partnership, Goodsite will<br />
function as a <strong>Thunderbird</strong><br />
Michael Goodsite ’08 visits <strong>Thunderbird</strong> Professor Mary Teagarden,<br />
Ph.D., during a campus visit Oct. 22, 2010.<br />
visiting professor.<br />
“Climate change is a<br />
global science,” Goodsite<br />
said. “Where there is global<br />
science, there is global business.<br />
This interaction is one<br />
of the reasons I have been<br />
so interested and pleased to<br />
come back to <strong>Thunderbird</strong>.”<br />
While many climate<br />
change scientists see business<br />
as part of the global warming<br />
problem, Goodsite takes the<br />
opposite view. He said business<br />
leaders and entrepreneurs<br />
looking for competitive<br />
advantages are driving<br />
sustainable innovation.<br />
“MBAs will figure out how<br />
to operationalize and finance<br />
the changes needed to<br />
build global prosperity in a<br />
world threatened by climate<br />
change,” he said. “If it makes<br />
sense and they can do it, they<br />
will. And if that helps the<br />
environment, it is a great day<br />
for all of us.”<br />
DARYL JAMES<br />
60 spring 20<strong>11</strong>
class notes<br />
recently traveled 6,000 miles in<br />
a 1985 Chevette with his wife,<br />
Magda, before returning home<br />
to Costa Rica. Huelat also enjoys<br />
painting. … J.H. (Ham) Dethero<br />
’58 and his wife, Charlotte,<br />
live in Lafayette, California. They<br />
have been married 51 years<br />
and met in Phoenix, Arizona,<br />
during Dethero’s fi rst year at<br />
<strong>Thunderbird</strong>. Dethero is largely<br />
retired, but still fi nds time for a<br />
state program called Operation<br />
Welcome Home, which focuses<br />
on assisting veterans returning<br />
to California from service in Iraq,<br />
Afghanistan and other locations.<br />
… Frederick Andresen ’58<br />
is writing a weekly column for<br />
the top Russian news bureau.<br />
Andresen also was invited to El<br />
Paso, Texas, for a book signing<br />
on his latest book, “Dos Gringos,”<br />
inspired by Andresen’s immigrant<br />
Norwegian father’s escapades in<br />
the Mexican Revolution. … Bill<br />
Maratos ’58 is still involved with<br />
the export of honey to Japan and<br />
the export of microwave popcorn<br />
to Greece. He remains active with<br />
the Military Offi cers Association<br />
of Green Valley, Arizona. …<br />
Richard Gore ’59 is a semiretired<br />
equity investor. He retired<br />
from Saati Americas as chairman<br />
in 2006 and now lives in White<br />
Plains, New York. He spends<br />
summers at Bayport, New York,<br />
on Long Island’s Great South Bay<br />
and enjoys playing golf, jogging,<br />
reading and cooking with his<br />
wife, Donna. … Patrick Mattison<br />
’59 is president of Belrock<br />
Printing. He focuses on selling<br />
and development of any printed<br />
product from concept to delivery.<br />
… Wally Johnson ’59 lives in<br />
Centennial, Colorado, with Gloria,<br />
his wife of 51 years. He is retired<br />
from turf sales. … Bart Hartzell<br />
’59 worked three years for Continental<br />
Can in Ohio and New York,<br />
and as technical manager at their<br />
subsidiary in Medellin, Colombia.<br />
He later returned to Boeing,<br />
where he was employed for more<br />
than 28 years and assigned to<br />
Jerry Kuo ’02, right, and his brother, Andy, joined the Groupon family in December 2010.<br />
Taiwanese startup attracts U.S. buyer<br />
T-bird entrepreneur<br />
Suchi “Jerry”<br />
Kuo ’02 made<br />
headlines around<br />
the world when his Taiwanbased<br />
social media and<br />
online shopping company,<br />
Atlaspost, merged with<br />
U.S.-based Groupon in a<br />
deal announced Dec. 1,<br />
2010.<br />
Groupon.com features<br />
daily deals on a variety of<br />
things to do, eat, see and<br />
buy in more than 300<br />
markets using the power of<br />
group buying. The social<br />
networking strategy helps<br />
online consumers make<br />
purchases together to<br />
qualify for group discounts.<br />
Many industry insiders<br />
view Groupon as the next<br />
Web 2.0 star. “We sold<br />
this company to Groupon<br />
because it will help us<br />
provide better service to our<br />
merchants and customers,”<br />
Kuo said.<br />
Atlaspost, which started<br />
as a family enterprise in<br />
2007, quickly developed<br />
into Taiwan’s leading group<br />
buying site, with more than<br />
1.5 million users. Although<br />
the site was the first of its<br />
kind in Taiwan, Kuo said<br />
companies such as Groupon<br />
already had found<br />
success with the model in<br />
other markets.<br />
“When I founded this<br />
company, Web 2.0 was<br />
pretty popular all over<br />
the world,” he said. “So I<br />
thought it might be a good<br />
opportunity for me to create<br />
my own business.”<br />
Kuo’s brother, Andy, quit<br />
his California job at Yahoo<br />
and returned to Taiwan to<br />
collaborate on the project.<br />
“When we started, blog<br />
service providers were<br />
popular in Taiwan, and<br />
location-based services were<br />
getting hotter and hotter,”<br />
Kuo said. “Our idea was to<br />
combine these two services<br />
to have people writing<br />
blogs on the map.”<br />
Kuo has a background in<br />
business, and his brother<br />
has a background in<br />
computer science. So they<br />
merged their strengths and<br />
developed Atlaspost.<br />
Kuo credits <strong>Thunderbird</strong><br />
with teaching him the critical<br />
skills he needed to build<br />
a powerful team of employees.<br />
“<strong>Thunderbird</strong> was the<br />
most valuable period of my<br />
life,” he said. “I met a lot of<br />
good friends there, which<br />
helped me develop a better<br />
understanding of cultural<br />
differences.”<br />
SUBMITTED PHOTO<br />
thunderbird magazine 61
class notes<br />
work in Bolivia, Colombia, Italy,<br />
Spain and Australia. He retired in<br />
1989. … Don Pierson ’59 has<br />
retired after 30 years as a school<br />
administrator.<br />
1960s<br />
Carlos Cortes ’62 is a retired<br />
Latin American history professor<br />
from the University of California<br />
at Riverside. For the past<br />
10 years he has worked with<br />
Nickelodeon, a children’s cable<br />
network, as the creative and<br />
cultural adviser for “Dora the<br />
Explorer” and “Go, Diego, Go!”<br />
… Merle Hinrichs ’65 was<br />
recently interviewed in The Wall<br />
Street Transcript about his Hong<br />
Kong-based company, Global<br />
Sources. In 2010, <strong>Thunderbird</strong><br />
conferred upon him the honorary<br />
degree of Doctor of International<br />
Law. … Fred Frese ’67 recently<br />
was the keynote speaker in Nebraska<br />
for the annual fundraiser<br />
of the National Alliance on Mental<br />
Illness Tri-County. Frese has a<br />
doctorate in psychology from<br />
Ohio University and has worked<br />
for 40 years as a practitioner and<br />
advocate for people who have<br />
mental health problems.<br />
1970s<br />
Shiraz Peera ’71 was recently<br />
interviewed in India West newspaper<br />
about his friendship with<br />
U.S. Rep. Gabrielle Giffords, who<br />
was shot Jan. 8, 20<strong>11</strong>, in Tucson,<br />
Arizona. The assassination<br />
attempt made global headlines.<br />
Peera told the publication that<br />
Giffords is a “good soul” and<br />
the type of person who would<br />
forgive the man who shot her.<br />
… Constantine Theodorou<br />
’73 is still serving in Prague,<br />
Czech Republic, as the tourism<br />
counselor of the Greek Embassy<br />
responsible for promoting Greece<br />
in the Czech Republic, Slovakia<br />
and Poland. … Kent Hiland ’76<br />
has been appointed president of<br />
Emerson Climate Technologies-<br />
Latin America. He has been with<br />
Emerson Climate Technologies<br />
for 27 years. He is fl uent in English,<br />
Spanish and Portuguese. …<br />
Mark Emkes ’76 has been appointed<br />
commissioner of fi nance<br />
and administration for Tennessee<br />
Gov. Bill Haslam. Emkes is the<br />
former head of Nashville-based<br />
Bridgestone Americas. He was<br />
the president and CEO of the<br />
Japanese tire maker’s North,<br />
Central and South American<br />
subsidiary until he retired in 2010<br />
after 33 years with the company.<br />
… Siegfried Kiegerl ’77 was<br />
re-elected to his fourth term in<br />
Alumnus guides $7.6 billion Caterpillar deal<br />
Multinational<br />
companies<br />
with more than<br />
a century of<br />
experience often slow down<br />
in their old age, but mining<br />
machinery company<br />
Bucyrus International has<br />
been moving quickly under<br />
the leadership of Timothy<br />
Sullivan ’76.<br />
The Wisconsin-based<br />
company moved up 18<br />
spots to No. 9 on Fortune<br />
magazine’s 2010 list of the<br />
100 fastest-growing U.S.<br />
companies. “That’s a pretty<br />
unusual situation for a company<br />
that is 130 years old,”<br />
said Sullivan, president<br />
and CEO of the worldwide<br />
industry leader in mining<br />
machinery manufacturing<br />
and service.<br />
The rapid growth caught<br />
the attention of Illinoisbased<br />
Caterpillar Inc.,<br />
which announced a<br />
$7.6 billion Bucyrus<br />
takeover on Nov. 15, 2010.<br />
Sullivan, who spoke at<br />
<strong>Thunderbird</strong> two weeks<br />
before the announcement,<br />
will leave Bucyrus after the<br />
deal closes.<br />
REINVENTING THE<br />
MODEL<br />
Sullivan credits the recent<br />
growth at Bucyrus to a decision<br />
made 10 years ago to<br />
overhaul the Bucyrus business<br />
model — a difficult<br />
process that required significant<br />
turnover in senior<br />
leadership.<br />
“We decided to become<br />
more of a service-oriented<br />
company rather than just be<br />
a pure manufacturer of large<br />
mining machinery,” he said.<br />
Since then, Bucyrus<br />
International has grown<br />
organically and through<br />
acquisitions. Sullivan said<br />
the service focus creates a<br />
reliable and sustainable<br />
revenue source because<br />
mining machinery requires<br />
scheduled maintenance.<br />
The new model also<br />
has helped the company<br />
pull through the global<br />
recession unscathed. “A<br />
service-oriented model is<br />
the largest insurance policy<br />
any company could have,”<br />
he said.<br />
GLOBAL OUTREACH<br />
Even before the adoption<br />
of the service-oriented business<br />
model, Bucyrus International<br />
started a different<br />
type of transformation —<br />
from a domestic company<br />
to a global powerhouse.<br />
62 spring 20<strong>11</strong>
class notes<br />
the Kansas House of Representatives.<br />
He represents the state’s<br />
43rd district in suburban Kansas<br />
City. … Connie Dillon ’78 has<br />
joined CHS Healthcare Foundation<br />
as executive director. She<br />
brings more than 12 years of<br />
fundraising experience. Most<br />
recently, she served with the NCH<br />
Foundation. … Craig Weeks<br />
’78 was named in Global Finance<br />
as a leading fi gure in the supplychain<br />
fi nance fi eld. He participated<br />
at a London roundtable to<br />
discuss key developments in his<br />
industry. … John Beale ’78<br />
is living in Washington, D.C., as<br />
the Barbados ambassador to the<br />
U.S. and also as the permanent<br />
representative to the Organization<br />
of American States. Prior to this,<br />
he was the CEO of RBTT Bank in<br />
Barbados. Beale also worked for<br />
the World Bank Group at the IFC<br />
and for Chase and Banco Internacional<br />
— a joint venture between<br />
Bank of America and Royal Bank<br />
of Canada — in Brazil.<br />
1980s<br />
Mark Unglaub ’80 started a<br />
new position as global architectural<br />
consultant for Stanley<br />
Security Solutions, part of worldwide<br />
Stanley Black & Decker. The<br />
position allows Unglaub to travel<br />
all over the world. … Michael<br />
Monahan ’80 has been appointed<br />
president of BCA Study<br />
Abroad, effective July 1, 20<strong>11</strong>. He<br />
is currently director of the International<br />
Center in the Institute for<br />
Global Citizenship at Macalester<br />
College in Saint Paul, Minnesota.<br />
… Jorge Moix ’82 serves as a<br />
board member for the Barcelona<br />
soccer club in Spain. …<br />
Gregory Duncan ’82 returned<br />
to Susquehanna Bancshares<br />
as executive vice president and<br />
chief operating offi cer effective<br />
Jan. 28, 20<strong>11</strong>. He had been at<br />
Susquehanna from 1987 to 2008,<br />
rising to executive vice president<br />
and chief operating offi cer. …<br />
Michael Yonker ’82 has been<br />
appointed chief human resources<br />
offi cer for Marriott Vacation Club<br />
International. In his new role,<br />
Yonker is responsible for the division’s<br />
human resources strategies,<br />
programs and performance<br />
for more than 9,000 associates<br />
worldwide and will also serve on<br />
the division’s Executive Committee<br />
and Marriott’s Global Senior<br />
Human Resources Leadership<br />
Team. … Byron Smith ’83 was<br />
promoted to director of international<br />
sales for Maxi-Lift in Dallas,<br />
Texas. … Jim Ward ’83 now<br />
serves as the interim president<br />
Sullivan said Bucyrus<br />
International hired him<br />
when he graduated from<br />
<strong>Thunderbird</strong> to help guide<br />
the global expansion.<br />
DARYL JAMES<br />
Bucyrus International President<br />
and CEO Timothy Sullivan<br />
’76 talks Nov. 2, 2010, at<br />
<strong>Thunderbird</strong> School of Global<br />
Management.<br />
“When the recruitment was<br />
being done here, they were<br />
hiring students who could<br />
help with the international<br />
introduction of the products<br />
around the world,”<br />
Sullivan said.<br />
When he arrived at<br />
Bucyrus International, 80<br />
percent of the company’s<br />
revenue came from the<br />
United States. Today about<br />
75 percent comes from outside<br />
the United States.<br />
“In 35 years there has<br />
been a complete change<br />
in how we do business,”<br />
Sullivan said. “A company<br />
that was primarily domestic<br />
is now primarily international.”<br />
COMMODITY BOOM<br />
A third factor that has<br />
helped Bucyrus International<br />
sustain its growth in<br />
recent years has come from<br />
the rapid industrialization<br />
of emerging markets such as<br />
China and India.<br />
“We know historically<br />
that when any country goes<br />
through an industrial<br />
revolution, there is also<br />
an urbanization of the<br />
population,” he said. “We<br />
are seeing that now in the<br />
emerging economies, which<br />
is creating new demand for<br />
basic commodities.<br />
“The United States had its<br />
industrial revolution in the<br />
first part of the last century,<br />
and Europe was the century<br />
before that,” Sullivan said.<br />
“We have three or four<br />
countries now at that same<br />
level of industrialization<br />
and urbanization, which<br />
has created effectively a<br />
commodity boom that<br />
we have never seen in the<br />
world before.”<br />
thunderbird magazine 63
class notes<br />
DARYL JAMES<br />
Thunder Radio host Richard Kim ’12 interviews Jim McNamara ’77, on Nov. 4, 2010, during a campus visit.<br />
Pantelion fills Hollywood gap<br />
with movie studio for Latinos<br />
A<br />
classic Jane Austen<br />
story received a<br />
modern Latino<br />
makeover with the<br />
first release from Pantelion<br />
Films, a new Hollywood<br />
studio launched by Jim<br />
McNamara ’77 and two bigname<br />
partners.<br />
Pantelion Films premiered<br />
“From Prada to Nada” at<br />
theaters across the United<br />
States on Jan. 28, 20<strong>11</strong>.<br />
Additional movies will<br />
follow each month, creating<br />
momentum for a brand<br />
that McNamara envisions<br />
as the new face of Hispanic<br />
entertainment in the United<br />
States.<br />
“The objective is to create<br />
the first Hollywood studio<br />
focused specifically on the<br />
U.S. Hispanic audience,”<br />
McNamara said during<br />
a campus interview with<br />
Thunder Radio on Nov. 4,<br />
2010. “The idea is to create a<br />
flow of product so that the<br />
audience knows there is a<br />
new movie every month.”<br />
Pantelion Films is a joint<br />
venture that draws its name<br />
from its three partners:<br />
Panamax Films, Televisa and<br />
Lionsgate Entertainment. As<br />
founder and chairman of<br />
Panamax Films, McNamara<br />
has worked since 2005 to<br />
tap into the growing U.S.<br />
Hispanic movie audience.<br />
Prior to that venture,<br />
he worked in executive<br />
positions with Telemundo<br />
Communications, Universal<br />
Television Enterprises<br />
and New World Entertainment.<br />
McNamara started his<br />
career as a sports agent with<br />
International Management<br />
Group after graduating from<br />
<strong>Thunderbird</strong>.<br />
He was born and raised<br />
as a U.S. citizen in Panama,<br />
where he learned Spanish<br />
and flirted with a career as a<br />
professional golfer.<br />
“From Prada to Nada”<br />
updates Jane Austen’s “Sense<br />
and Sensibility,” a tale of two<br />
wealthy women who suddenly<br />
find themselves poor.<br />
The movie was filmed in<br />
English with Spanish terms<br />
sprinkled in.<br />
“All the movie companies<br />
know that the largest<br />
segment of the moviegoing<br />
population is the Hispanic<br />
audience from ages 15 to<br />
30,” McNamara said. “These<br />
people go to the movies<br />
almost every weekend.”<br />
He said people in this audience<br />
are trained to watch<br />
movies in English, so they<br />
are not looking for Spanishlanguage<br />
films. “But what we<br />
discovered in our research,”<br />
McNamara said, “is they<br />
would like to see themselves<br />
reflected more on screen —<br />
not with a sledgehammer,<br />
but with a subtle nod to<br />
their culture. We think this<br />
film accomplishes all those<br />
objectives.”<br />
and chief executive offi cer of<br />
the Phoenix Symphony. He is a<br />
classically trained musician and<br />
a seasoned corporate executive<br />
with years of leadership and<br />
management experience. Ward<br />
also is a venture partner in<br />
venture capital fi rm Alsop Louie<br />
Partners, focused on early stage<br />
evernet/cloud computing startups.<br />
… Deborah Weymouth<br />
’84 has been chosen as senior<br />
vice president of operations and<br />
executive director of New Milford<br />
Hospital in Connecticut. … Melinda<br />
Guravich’84 was named<br />
2010 Communicator of the Year<br />
by the Dallas, Texas, chapter<br />
of the International Association<br />
of Business Communicators.<br />
… Randi Yoder ’85 has been<br />
named senior vice president for<br />
development at Minnesota Public<br />
Radio. … Randel Waites ’85<br />
has joined Cushman & Wakefi eld<br />
as managing director of client<br />
solutions for the Midwest region.<br />
Previously, Waites was chief<br />
operating offi cer of John Buck<br />
International, where he helped<br />
establish a property management<br />
division in Abu Dhabi,<br />
United Arab Emirates. … Susan<br />
Dean Hammock ’86 has a<br />
consulting business called the<br />
College Application Coach. She<br />
lives in Orlando, Florida, with her<br />
husband, Kevin, and their three<br />
children. … Nancy King ’86<br />
was featured in the Chillicothe<br />
Gazette for being the fi rst woman<br />
and youngest person on the Chillicothe<br />
(Ohio) City Council in 1972.<br />
… Marc Gallin ’86 has joined<br />
Chevalier Machinery in Santa Fe<br />
<strong>Spring</strong>s, California, as director of<br />
marketing. … John Bauer ’87<br />
was appointed chief architect<br />
at the Library of Congress the<br />
same week his son, Jack, was<br />
born. … Stephen Hargreaves<br />
’87 recently joined Conservation<br />
International as senior manager,<br />
fi nancial reporting systems. …<br />
Curt Howell ’87 recently joined<br />
Stant Corp. as CEO. Stant Corp. is<br />
a manufacturer of engineered va-<br />
64 spring 20<strong>11</strong>
class notes<br />
por and fl uid control components.<br />
… Rick McCarthy ’88 has been<br />
appointed vice president of sales<br />
and marketing for the Americas<br />
at DST Global Solutions.<br />
1990s<br />
Philip Korn ’90 has joined First<br />
Republic Bank in Palo Alto, California,<br />
as relationship manager and<br />
managing director. … Steven<br />
Soehlig ’90 spent the austral<br />
summer (September 2010 to<br />
February 20<strong>11</strong>) living and working<br />
in Antarctica doing logistics<br />
and air services support for the<br />
National Science Foundation and<br />
the U.S. Antarctic Program. He<br />
was employed by Raytheon Polar<br />
Services. … Rikia Saddy ’90<br />
was recently profi led in “Understanding<br />
Human Communications,”<br />
a widely used undergraduate<br />
textbook in the fi eld.<br />
Saddy has more than 15 years<br />
of experience advising Canadian,<br />
U.S. and European companies on<br />
strategic communications issues.<br />
… Cynthia Curtis ’90 has been<br />
promoted to vice president and<br />
chief sustainability offi cer at CA<br />
Technologies. … Mario Zaldivar<br />
’91 has been named president of<br />
Accountants Alumni Associations<br />
for the Universidad Iberoamericana<br />
in Mexico City. … Stewart<br />
Sarkozy-Banoczy ’91 has been<br />
appointed director of philanthropic<br />
research and initiatives for the<br />
U.S. Department of Housing and<br />
Urban Development in Washington,<br />
D.C., within the Offi ce for<br />
International and Philanthropic<br />
Innovation. … Sven Henrich<br />
’92 was recently featured in The<br />
Arizona Republic for his dance<br />
studio, Music Box Dance Center,<br />
in Glendale, Arizona. … Samir<br />
Kumar ’93 was invited to speak<br />
at the conference “Leveraging the<br />
China Market,” organized by Hong<br />
Kong University of Science and<br />
Technology on Oct. 16, 2010. …<br />
Rake Jiang ’93 has joined Sixnet<br />
as vice president of international<br />
sales. … Fernando Farré ’94<br />
is now based in Buenos Aires,<br />
Argentina, with his wife and three<br />
children. He was recently recruited<br />
by Coty Beauty as general manager<br />
for Argentina and Chile. …<br />
Arkady Gerasenko ’94 has been<br />
named corporate banking head<br />
of ING Bank’s Sofi a branch, the<br />
aving an itch to<br />
travel the globe is<br />
a common trait<br />
of T-birds. But<br />
Lisa Dahl ’93 isn’t packing<br />
her suitcases for the usual<br />
business trips or vacations.<br />
When she tours a city, she<br />
does it on foot.<br />
Dahl has pounded the<br />
pavement — or dirt —<br />
in marathons on three<br />
continents and in 49 U.S.<br />
states. She hopes someday<br />
to be part of an elite few<br />
hundred runners who have<br />
participated in marathons<br />
on every continent. Earlier<br />
this year, the senior director<br />
of business development<br />
for Lexmark International<br />
reached 50 states when<br />
she ran in the Maui Ocean<br />
Front Marathon in Hawaii.<br />
“You can’t always see a<br />
city when you’re there on<br />
business. But when you go<br />
running, it’s a really neat<br />
way to be able to see the<br />
city, be with locals and experience<br />
a place,” Dahl said.<br />
On a recent trip, Dahl<br />
traveled to Cambodia for<br />
a marathon. After the race,<br />
she met an impoverished<br />
child who was barefoot and<br />
trying to sell postcards to<br />
tourists.<br />
Dahl was so consumed<br />
with the need to help the<br />
child that she ended up<br />
taking the shoes off her feet<br />
and giving them to the little<br />
Bulgarian banking arm of Dutch<br />
fi nancial and insurance group ING.<br />
The appointment took effect Jan.<br />
1, 20<strong>11</strong>. … Stefan Pepe ’94<br />
has been appointed chief product<br />
offi cer of Gilt Groupe. … Mark<br />
Field ’95 recently launched the<br />
Marathon runner aims for every continent<br />
H<br />
boy.<br />
“Anyone who can afford<br />
to go out there and run, can<br />
afford to give a child their<br />
shoes,” she said.<br />
Dahl said that her experiences<br />
running in so many<br />
marathons have allowed<br />
her to meet diverse people<br />
and strong women around<br />
the world. She likens it to<br />
her time as a student at<br />
<strong>Thunderbird</strong>.<br />
“One of my fondest<br />
memories of <strong>Thunderbird</strong><br />
was just being with this<br />
infusion of people from<br />
different backgrounds and<br />
experiences,” Dahl said.<br />
“My <strong>Thunderbird</strong> experience<br />
was a great jumpingoff<br />
point for being very<br />
open to visiting other parts<br />
of the world.”<br />
A boy near Angkor Wat, Siem Reap, Cambodia, wears shoes donated<br />
by Lisa Dahl ’93 following a December 2010 marathon.<br />
SUBMITTED PHOTO<br />
thunderbird magazine 65
class notes<br />
Veterans Job Creation Program to<br />
help former homeless, disabled<br />
and unemployed veterans in<br />
Phoenix, Arizona. Field, who served<br />
eight years in the U.S. Navy prior<br />
to attending <strong>Thunderbird</strong>, is a<br />
Phoenix-based mortgage banker.<br />
… Andre Doumitt ’95 was<br />
recently featured in a report by the<br />
Defense Advanced Projects Agency<br />
for his business, Geosemble<br />
Technologies. … Alison Keller<br />
’95 has joined AMR Management<br />
Services as programs coordinator.<br />
… Gita Patel ’96, a New Jerseybased<br />
consultant, recently traveled<br />
to El Salvador as a researcher for<br />
the Business Council for Peace,<br />
a nonprofi t organization that promotes<br />
women’s empowerment. …<br />
Peter Mulroy ’96 was recently<br />
elected chairman of Factors Chain<br />
International, a global association<br />
of factoring companies located in<br />
65 countries. … Philip Graham<br />
’96 was recently profi led in the<br />
San Diego Business Journal online<br />
edition. He is vice president of<br />
institutional advancement for Sanford-Burnham<br />
Medical Research<br />
Institute in California. … Kurt<br />
Gusinde ’96 was featured in the<br />
News-Register for his mountain<br />
climbing record and his attempt at<br />
climbing Mount Everest. … Peter<br />
Zapf ’96 has been appointed chief<br />
operating offi cer of Global Sources,<br />
a leading business-to-business<br />
media company and primary<br />
facilitator of trade in greater China.<br />
The company’s chairman and CEO,<br />
Merle Hinrichs ’65, is also a<br />
T-bird. … Michael Cardone III<br />
’97 has been appointed president<br />
of Cardone Industries. He is the<br />
third generation of the family to<br />
serve as president of the company.<br />
His appointment became effective<br />
Jan. 3, 20<strong>11</strong>. … Jay Neuhaus<br />
’98 recently accepted a role as<br />
head of marketing for the 2014<br />
FIFA World Cup offi ce in Rio de<br />
Janeiro, Brazil. … Michael<br />
Kaplan ’98 teaches a course at<br />
the University of Utah’s Parks, Recreation<br />
and Tourism Department<br />
called “Introduction to Ski Resort<br />
Management.” Kaplan has worked<br />
at resorts in Utah, Colorado, New<br />
Hampshire, Sweden, Austria and<br />
Switzerland. … Chakrit Benedetti<br />
’99 was recently featured in<br />
the Bangkok Post in an article detailing<br />
how a family tragedy thrust<br />
the T-bird into taking over his<br />
family businesses, Italasia Electro<br />
and Italasia Trading, at age 23. …<br />
Gonzalo de la Melena ’99 was<br />
recently promoted from interim<br />
president and CEO of the Arizona<br />
Hispanic Chamber of Commerce to<br />
the permanent president and CEO.<br />
2000s<br />
Melanie Markwell ’00, an<br />
assurance senior manager in<br />
the Los Angeles offi ce of BDO<br />
Seidman LLP, was named the<br />
Ranked #1* among business schools as<br />
having the best “potential to network.”<br />
*The Economist<br />
The strength of the network refl ects the strength of the School.<br />
Gifts to the <strong>Thunderbird</strong> Annual Fund make your network and <strong>Thunderbird</strong>’s impact even greater.<br />
GIVE TODAY!<br />
Phone: 602.978.7309 | Mail: 1 Global Place, Glendale AZ 85306 | Online: www.thunderbird.edu/giving<br />
66 spring 20<strong>11</strong>
class notes<br />
2010 recipient of the Ben<br />
Neuhausen Professional Integrity<br />
Award. … Josh Dorfman ’00<br />
is vice president of marketing<br />
for GoodGuide, a fast-growing<br />
company that scientifi cally ranks<br />
thousands of products based on<br />
their health, environment and<br />
socially responsible attributes.<br />
… Susan Cordts ’01 beat out<br />
three other fi nalists on Oct. 28,<br />
2010, to win an Athena Award<br />
from the Phoenix Chamber of<br />
Commerce. The award honors<br />
women who excel in their fi elds<br />
and have given time to their communities.<br />
Cordts is president and<br />
CEO of Adaptive Technologies. …<br />
DeVere A.M. Kutscher ’03 and<br />
Duane Charles Pozza Jr. were<br />
recently married in Washington,<br />
D.C. Kutscher is chief marketing<br />
offi cer for the U.S. Hispanic<br />
Chamber of Commerce. …<br />
Alexander Aginsky ’03 was<br />
recently featured as a guest columnist<br />
in the Portland Business<br />
Journal in Oregon. Aginsky, who<br />
owns Aginsky Consulting, wrote<br />
about opportunities in exporting<br />
products. … Andy Unanue ’04<br />
was profi led in The Record for<br />
his newest enterprise, Trufoods.<br />
Unanue is CEO of AU & Associates<br />
and, through the 13th Street<br />
Entertainment group, is an owner<br />
of the popular Bagatelle restaurant,<br />
Kiss & Fly nightclub and RdV<br />
lounge. … Larry Segerstrom<br />
’05 has been appointed chief<br />
operating offi cer of Andover Ventures.<br />
… Jack Beldon III ’05 is<br />
T-bird helps<br />
shelter<br />
homeless<br />
children<br />
Blend solid T-bird<br />
business skills<br />
with a fierce desire<br />
to improve the<br />
quality of life in developing<br />
nations, and what do you<br />
get? The Washington, D.C.-<br />
based Hovde Foundation,<br />
which provides shelters for<br />
vulnerable youth in countries<br />
such as Mexico, Peru<br />
and Kenya, while empowering<br />
budding entrepreneurs<br />
in the same communities.<br />
Under the leadership of<br />
Executive Director Jeffrey<br />
Boyd ’03, the Hovde Foundation<br />
granted $2 million<br />
in 2010 for the development<br />
of shelters for homeless,<br />
trafficked and formerly<br />
enslaved children.<br />
Eric Hovde and his brother,<br />
Steven, who share duties<br />
as president and CEO of<br />
investment banking, asset<br />
management and private<br />
equity firm Hovde Financial,<br />
created and fund the<br />
foundation, which partners<br />
with local organizations<br />
Jeffrey Boyd ’03 works with schoolchildren in Ghana.<br />
in each country to operate<br />
Hovde Houses.<br />
“The Hovde House concept<br />
was modeled to be the<br />
Ronald McDonald House<br />
for street kids, where Hovde<br />
buys the land and funds<br />
the construction of a large<br />
group home and the first<br />
few years of operations,”<br />
Boyd said. “We then challenge<br />
the local partner to<br />
raise money outside Hovde,<br />
giving them the land and<br />
home free and clear when<br />
that goal is accomplished.”<br />
Boyd’s involvement<br />
doesn’t stop there. The organization<br />
also takes a seat<br />
on the shelters’ boards of<br />
directors and guides them<br />
through operational improvements,<br />
cutting costs,<br />
raising money and establishing<br />
on-site businesses to<br />
generate long-term revenue<br />
toward true sustainability.<br />
For example, one Hovde<br />
partner in Kenya launched<br />
a fish farm on a shelter’s<br />
property, while a partner<br />
in Rwanda is about to<br />
build a greenhouse to grow<br />
tomatoes.<br />
This year, Boyd will focus<br />
on developing business and<br />
marketing plans to help<br />
these partners solidify their<br />
profit potential.<br />
“I never had the desire to<br />
go to Wall Street, make a lot<br />
of money and conquer the<br />
world, but instead wanted<br />
to use my business skills<br />
to serve others,” Boyd said.<br />
“<strong>Thunderbird</strong> offered me a<br />
well-known degree, and the<br />
experience helped me land<br />
this job as well as other<br />
jobs that have prepared me<br />
for this.”<br />
SUBMITTED PHOTO<br />
thunderbird magazine 67
class notes<br />
a senior vice president in global<br />
credit derivatives operations<br />
at Barclays Capital. … David<br />
Dodge ’06 was recently featured<br />
in The Arizona Republic for his<br />
business, SurePrep Learning,<br />
which provides tutoring services<br />
in Arizona and three other Southwestern<br />
states. Dodge founded<br />
the company in 2005 and prepared<br />
his business plan as part<br />
of an entrepreneurship class at<br />
<strong>Thunderbird</strong>. … Chris Campbell<br />
’06 was recently profi led<br />
in whorunsgov.com from The<br />
Washington Post. Campbell is the<br />
legislative director for U.S. Sen.<br />
Orrin Hatch of Utah. … Daniel<br />
Nucuta ’07 has been promoted<br />
to director of electronic airworthiness<br />
in product integrity and<br />
product assurance for Honeywell<br />
Aerospace. … Govind Arora<br />
’08 has been promoted to vice<br />
president-fi nance for Honeywell<br />
Aerospace. After nearly two years<br />
in Asia, Arora is moving back to<br />
Phoenix and is looking forward<br />
to catching up with his T-bird<br />
friends. … Arjan Shahani ’09<br />
was published as a contributing<br />
blogger in AmericasQuarterly.<br />
org. Shahani is a member of the<br />
international advisory board of<br />
Global Majority, an international<br />
nonprofi t organization dedicated<br />
to the promotion of nonviolent<br />
confl ict resolution. … Tarush<br />
Nihalani ’09 is the materials<br />
manager for LSG Sky Chefs in the<br />
company’s North America region<br />
headquarters.<br />
2010s<br />
Courtney Williams ’10 was<br />
recently featured in the Arizona<br />
Daily Star for her Tucson-based<br />
company, Sharma Joyas. The<br />
business distributes ethnic<br />
jewelry via independent sales<br />
representatives to customers in<br />
the Argentine market.<br />
Talk to us<br />
You can let us know about<br />
changes in your life<br />
by e-mailing us at alumni@<br />
thunderbird.edu. We’ll publish<br />
your news in the next issue of<br />
the magazine. Don’t forget to<br />
update your personal profi le on<br />
My <strong>Thunderbird</strong> (MTB). Log on<br />
at my.t-bird.edu, click on the<br />
“personalize” button, then click<br />
on the “edit” buttons for each<br />
category you want to change.<br />
Show the world you’re a T-bird!<br />
Andy Chen ’05; Bell Benjapatanamongkol ’08; Alicia Sutton ’09; Joy Lubeck ’86; Jaro Horvath ’06<br />
Get your Thundergear at www.thundershop.com today!<br />
68 spring 20<strong>11</strong>
in memoriam<br />
class notes<br />
Robert Ernest Anderson ’47<br />
died Sept. 5, 2010, at his home<br />
in Fountain Hills, Arizona. He<br />
served in the U.S. Navy from<br />
1943 to 1945 and was a<br />
member of the fi rst graduating<br />
class of <strong>Thunderbird</strong>. …<br />
James N. Leaken ’49, a retired<br />
Foreign Service Offi cer with the<br />
U.S. Department of State, died<br />
Aug. 4, 2010, in Santa Fe, New<br />
Mexico. During his Foreign Service<br />
career, he was assigned to<br />
U.S. embassies in Costa Rica, El<br />
Salvador and Spain. … Charles<br />
Myers ’50, a retired U.S. Army<br />
captain, died July 28, 2010, in<br />
Dallas, Texas. He was 93. Myers<br />
and his late wife, Mary, were<br />
among the founding members<br />
of St. Pius X Catholic Church. …<br />
Lyle Bricker ’51 of Oakland,<br />
Nebraska, died July 16, 2010.<br />
Bricker was born in Corvallis,<br />
Oregon, and joined the U.S. Army<br />
Air Corps in 1942. He worked for<br />
CitiBank around the world, then<br />
for Goodyear until he retired in<br />
1986. … George Wheelwright<br />
IV ’58 died in early 20<strong>11</strong>. He<br />
was a political scientist who<br />
started his career in South<br />
America. He later lectured at<br />
the University of South Carolina,<br />
studied at Tufts University in<br />
Massachusetts, and opened<br />
Name Brand Store of Stowe,<br />
Vermont. … Carl Ludvick ’60,<br />
a retired fi nancial manager at the<br />
World Bank, died Nov. 30, 2010,<br />
at Washington Hospital Center.<br />
Ludvik moved to Washington,<br />
D.C., in 1975 after participating<br />
in a yearlong executive<br />
exchange program with the U.S.<br />
Treasury Department. He served<br />
four years as a U.S. Navy pilot.<br />
… Dennis Davies ’66 died in<br />
October 2010 at his Southern<br />
California home. … Thomas<br />
“Tom” Arthur Dreis ’72, a<br />
retired banker and mail carrier,<br />
died Nov. 20, 2010. Following<br />
his military service at Fort Hood,<br />
Texas, Dreis attended <strong>Thunderbird</strong><br />
and then launched a 25-year<br />
career in banking. He later delivered<br />
mail in rural North Carolina.<br />
… John Dale Martens ’72 of<br />
Tulsa, Oklahoma, died Jan. 13,<br />
20<strong>11</strong>. Martens served in the U.S.<br />
Air Force Strategic Air Command.<br />
He worked at Ford Motor Co.<br />
and was later CEO and president<br />
of Sterling Oil in Tulsa. Most recently,<br />
Martens was principal of<br />
the Corporate Development Co.<br />
in Tulsa. … Lawrence Driskell<br />
’72 has died. <strong>Thunderbird</strong> Alumni<br />
Relations has been unable to<br />
locate an obituary. Anyone with<br />
information should e-mail alumni@thunderbird.edu.<br />
… John<br />
“Jack” Wolff ’74 died Sept.<br />
1, 2010. During his career he<br />
lived in Mexico, the Philippines,<br />
India, Guatemala, the Dominican<br />
Republic, Panama, Peru, Kenya<br />
and the United States. … Terri<br />
Neufeldt Race ’75 died Dec.<br />
12, 2010. Her career began in<br />
1976 as a bank examiner for the<br />
U.S. Comptroller of the Currency,<br />
and she frequently received<br />
overseas assignments examining<br />
foreign exchange operations of<br />
U.S. bank branches. As her family<br />
began to grow, Race retired in<br />
1986 to become a homemaker.<br />
… Sanford “Sandy” Roth ’77<br />
died Dec. <strong>11</strong>, 2010, in Lexington,<br />
Kentucky. He was born in Brooklyn,<br />
New York, and worked in<br />
automotive plastics. … Gregson<br />
Taylor Sliff ’78 of San Diego,<br />
California, died Oct. 5, 2010. He<br />
had a 29-year career in fi nance<br />
at Northrop Grumman. … Keith<br />
Joseph Kuhn ’84 died Nov. 15,<br />
2010, in Seattle, Washington. …<br />
Patrick Clarke Avis ’85 died<br />
Jan. 10, 20<strong>11</strong>, in Berwyn, Illinois.<br />
He was born in Cloquet, Minnesota,<br />
and was previously married<br />
to Diane K. Julian. … Ardith<br />
Dentzer ’87 died Nov. 30, 2010,<br />
after battling lung cancer. She<br />
was 52. Dentzer worked in retail<br />
and fi nance before becoming a<br />
community activist. … Derek<br />
Belter ’09 of Madison, Wisconsin,<br />
died Dec. 7, 2010. He was<br />
37. Belter was born in Edmonton,<br />
Alberta, Canada, and studied<br />
biology, chemistry and German<br />
aureen Jones,<br />
an information<br />
technology<br />
professional who<br />
worked at <strong>Thunderbird</strong> for<br />
more than 20 years, died<br />
Feb. 4, 20<strong>11</strong>. She was 61.<br />
Jones was born in<br />
Doncaster, England, and<br />
started at <strong>Thunderbird</strong> as a<br />
programmer in the administrative<br />
systems group of<br />
the Information Technology<br />
Department. Several years<br />
later, and after a brief hiatus,<br />
she returned as the group’s<br />
manager. In recent years,<br />
she led the IT applications<br />
team as director of administrative<br />
systems support.<br />
“In her many roles within<br />
<strong>Thunderbird</strong>, Maureen<br />
at the University of Wisconsin-<br />
LaCrosse. He later worked as a<br />
software engineer in Germany<br />
and an English teacher in Japan.<br />
After graduation from <strong>Thunderbird</strong>,<br />
Belter found work with a<br />
subsidiary of Johnson & Johnson<br />
as a research and development<br />
chemist in Madison.<br />
Friends and family participated with Maureen Jones, top left, at the<br />
Cancer Connections Walk on Dec. 5, 2010, in Phoenix, Arizona.<br />
T-bird IT manager dies at 61<br />
M<br />
worked with and touched<br />
the lives of nearly all<br />
members of our community,”<br />
<strong>Thunderbird</strong> Human<br />
Resources Director and<br />
General Counsel Kathy<br />
Krecke wrote in a message<br />
to faculty and staff.<br />
Jones shared a bit of her<br />
passion in her My <strong>Thunderbird</strong><br />
(MTB) profile: “I<br />
am a working manager and<br />
still greatly enjoy the fact<br />
that I can dig into code and<br />
troubleshoot problems,”<br />
she wrote. “My job has an<br />
ideal mix of interacting with<br />
the user community and<br />
solving technical problems.”<br />
A memorial service in<br />
her honor was held Feb. 12,<br />
20<strong>11</strong>, in Peoria, Arizona.<br />
SUBMITTED PHOTO<br />
thunderbird magazine 69
thunderbird<br />
class notes<br />
bo<br />
Behind the barbwire<br />
Adventures in Thai-Burma<br />
refugee camp inspire book<br />
BY T.F. RHODEN ’09<br />
Iheard the good news only days before our class graduation:<br />
There was an opportunity for me to return to Southeast<br />
Asia and work with refugee populations along the Thai-<br />
Burma border. This was in spring 2009; when the financial<br />
recession was at its nastiest and consequently not the best time<br />
to be a newly minted MBA looking for work.<br />
I recall there being more than a few lackadaisical <strong>Thunderbird</strong>s<br />
at the graduation reception party that evening. That night<br />
I had felt myself lucky to have had found a gig that synced<br />
perfectly with my experiences before <strong>Thunderbird</strong>.<br />
Living in a remote refugee camp does not normally register<br />
on an MBA’s list of optimal places to work after graduation.<br />
If not for a slightly bizarre desire on my own part to keep<br />
chasing one adventure after the next, I too might have found<br />
myself filed away into a more traditional post-MBA existence.<br />
Surprisingly, I found our MBA tool chest of skills to be<br />
extremely useful when I arrived in the refugee camp. After<br />
learning about the sordid processes whereby people flee their<br />
homeland to subsist on the handouts of the international<br />
community in a barren, barbwire-enclosed refugee camp, I<br />
saw an opportunity to assist in a few areas.<br />
Many of the Burmese who have to escape their country<br />
apply for resettlement in the West. In order to avoid having to<br />
live off the dole indefinitely when they come to a country like<br />
the United States, I set up workshops to help them become<br />
more employable.<br />
This included everything from how to put together an American-style<br />
resume, to how to prepare for an interview, to how<br />
SUBMITTED PHOTO<br />
Rhoden works at a refugee camp near the Thai-Burma border.<br />
The Village<br />
Author: T.F. Rhoden ’09<br />
Publisher: Digital Lycanthrope (Nov. 10, 2010)<br />
Description: Paperback, 324 pages<br />
ISBN: 978-0615415345<br />
to shake hands. These courses proved popular in the main<br />
camp where I worked. Later I heard success stories of newly<br />
resettled refugees in the United States who had won interviews<br />
and employment after completing my classes. I felt this to be<br />
an awesomely rewarding experience.<br />
Drawing on these and other experiences of being a Peace<br />
Corps volunteer and a graduate of Webster University Thailand,<br />
I have been able to publish my first piece of literary fiction,<br />
“The Village.” This has fit nicely with my previous books<br />
on the Thai and Burmese languages.<br />
Most recently, I have accepted an offer to pursue a Ph.D.<br />
at Northern Illinois University starting in the fall. Working<br />
closely with their federally funded Center for Southeast Asian<br />
Studies, I plan to do research that utilizes my past work in this<br />
region.<br />
I am looking forward to seeing how my degree from <strong>Thunderbird</strong><br />
will enrich my studies there as well!<br />
70 spring 20<strong>11</strong>
okshelf<br />
class notes<br />
Books on<br />
the Web<br />
<strong>Thunderbird</strong> Bookshelf, a blog on the <strong>Thunderbird</strong> Knowledge Network, catalogues books by <strong>Thunderbird</strong> authors at<br />
knowledgenetwork.thunderbird.edu/bookshelf. Here is a sampling of recent titles. If you know of other books from any<br />
year that we missed, please send a note to knowledgenetwork@thunderbird.edu.<br />
Amazing Arizona!<br />
Author:<br />
Boyé Layfayette<br />
De Mente ’53<br />
Publisher:<br />
Phoenix Books<br />
(Jan. 2, 2010)<br />
Darkling Plain<br />
Author:<br />
Gary Tillery ’73<br />
Publisher:<br />
iUniverse<br />
(Feb. 3, 2010)<br />
Forcing Amaryllis<br />
Author:<br />
Louise Ure ’76<br />
Publisher: Grand<br />
Central Publishing<br />
(May 1, 2006)<br />
International<br />
Business<br />
Co-author:<br />
<strong>Thunderbird</strong><br />
Professor Michael<br />
Moffett, Ph.D.<br />
Publisher: Wiley;<br />
8th edition (Aug.<br />
23, 2010)<br />
The Lazy<br />
Environmentalist<br />
on a Budget<br />
Author:<br />
Josh Dorfman ’00<br />
Publisher: Stewart,<br />
Tabori & Chang<br />
(April 1, 2009)<br />
Making Out in<br />
Burmese<br />
Author:<br />
T.F. Rhoden ’09<br />
Publisher:<br />
Tuttle Publishing<br />
(March 10, 20<strong>11</strong>)<br />
Murder on Everest<br />
Co-author:<br />
Charles G. Irion ’75<br />
Publisher: Irion<br />
Books LLC (2010)<br />
Murder on<br />
Mt. McKinley<br />
Co-author:<br />
Charles G. Irion ’75<br />
Publisher: Irion<br />
Books LLC<br />
(Dec. 8, 2010)<br />
My Bad Tequila<br />
Author:<br />
Rico Austin ’98<br />
Publisher:<br />
PowWow<br />
Publishing<br />
(Sept. 30, 2010)<br />
Resurrection<br />
Garden<br />
Author:<br />
Frank Scully ’77<br />
Publisher:<br />
MuseItUp<br />
Publishing<br />
(Jan. 1, 20<strong>11</strong>)<br />
Somerset: A Novel<br />
Author: James P.<br />
Cunningham ’82<br />
Publisher:<br />
CreateSpace<br />
(Dec. 8, 2010)<br />
Ten Ways to Your<br />
Cat’s Happiness<br />
Author:<br />
Stanley Ely ’57<br />
Publisher:<br />
iUniverse.com<br />
(July 26, 2010)<br />
Book features Project Artemis graduate<br />
Anew book by foreign policy analyst Gayle<br />
Tzemach Lemmon tells the story of 2005 Project<br />
Artemis graduate Kamela Sediqi, an Afghan<br />
businesswoman who struggled to support her<br />
six brothers and sisters during the rise of the Taliban. “The<br />
Dressmaker of Khair Khana” grew out of the author’s trip<br />
to Kabul in December 2005, shortly after Sediqi returned<br />
from <strong>Thunderbird</strong>’s inaugural two-week course for Afghan<br />
women entrepreneurs. The book describes Sediqi’s launch<br />
of a home-based dressmaking business that eventually offered<br />
work to about 100 neighborhood women.<br />
The Dressmaker<br />
of Khair Khana<br />
Author: Gayle Tzemach<br />
Lemmon<br />
Publisher: Harper Collins,<br />
March 15, 20<strong>11</strong><br />
Description: Hardcover,<br />
288 pages<br />
ISBN: 978-0061732370<br />
thunderbird magazine 71
forum<br />
Democratization of knowledge<br />
Technology enables innovation and entrepreneurship in education<br />
BY SANJYOT DUNUNG ’87<br />
Education is a hot<br />
topic no matter<br />
which country you<br />
visit or live in. Regardless<br />
of any other issues<br />
debated about education,<br />
one clear global commonality<br />
is the acceptance<br />
that technology must be<br />
a key component of any<br />
educational system. A welleducated<br />
population is perceived<br />
by all governments<br />
as essential for economic<br />
competitiveness.<br />
Recent international<br />
events have left us all<br />
very aware of the impact<br />
of technology and social<br />
media on the rapid changes<br />
in the global political and<br />
social arenas. Less visible,<br />
but equally impactful, is<br />
the influence of technology<br />
on global education.<br />
Technology holds the key to<br />
enable students of all ages<br />
— whether in the K-12 age<br />
group, university and higher<br />
education, or corporate<br />
learning — to access critical<br />
learning regardless of where<br />
they are located around the<br />
world.<br />
Technology has expanded<br />
the access to high-quality<br />
education through any<br />
combination of e-learning<br />
and distance learning. In<br />
the past decade, the learning<br />
environment has seen many<br />
innovative startups grow<br />
into substantial companies.<br />
For example, Blackboard<br />
has leapfrogged ahead of its<br />
peers to provide innovative<br />
ways for teachers to use its<br />
technology to collaborate<br />
and organize learning material<br />
and connect more effectively<br />
with their students in<br />
and outside the classroom.<br />
Along with providing online<br />
options for the learning<br />
environment — referring to<br />
the classroom and teacherstudent<br />
experience — technology<br />
has also led to new<br />
and innovative approaches<br />
in both the development of<br />
and access to learning content,<br />
typically the textbooks<br />
and supplemental resources.<br />
Traditionally, printed<br />
books and other audiovisual<br />
materials in video<br />
were the only resources<br />
available to teachers and<br />
students. Technology is<br />
helping to revolutionize<br />
the traditional industries<br />
of publishing and media,<br />
leading to new business<br />
models, innovative product<br />
and delivery offerings, and<br />
more affordable options for<br />
students and educators.<br />
Innovative, young companies<br />
such as my own, Atma<br />
Global, have harnessed<br />
advances in technology to<br />
give birth to leading-edge<br />
learning solutions, enabling<br />
educators and students<br />
around the world to access<br />
high-quality, globally<br />
consistent and affordable<br />
learning content.<br />
At Atma Global, we’ve<br />
focused on creating highquality,<br />
supplemental learning<br />
content that utilizes rich<br />
multimedia and delivers<br />
the content to the student<br />
user, wherever they are —<br />
in the classroom, online,<br />
at work, in-flight and on<br />
the go — on the device of<br />
their choice. That’s clearly<br />
the next wave of innovation<br />
in education: providing<br />
high-quality learning<br />
content, whether a textbook<br />
or supplemental resources,<br />
that is globally consistent,<br />
easily accessible and<br />
responsive to the needs and<br />
expectations of increasingly<br />
tech-savvy students, regardless<br />
of where they are and<br />
what device they use.<br />
Technology is enabling<br />
the democratization of<br />
knowledge — allowing anyone,<br />
anywhere to have access<br />
to high-quality teaching<br />
and learning content, the<br />
impact of which remains<br />
to be seen in the political,<br />
economic and social arenas.<br />
Sanjyot Dunung ’87 is president<br />
of Atma Global. She is the<br />
author of several books on<br />
entrepreneurship, doing business<br />
in Asia, and international<br />
business. She has appeared on<br />
television and radio programs<br />
and is often a guest speaker<br />
at conferences addressing<br />
international business and<br />
entrepreneurship.<br />
Editor’s Note<br />
<strong>Thunderbird</strong> Forum is open to<br />
members of the <strong>Thunderbird</strong><br />
community who have a vision or<br />
an idea to share. Write to<br />
the editor with your ideas,<br />
and we will explore with you<br />
its potential as a column.<br />
magazineeditor@thunderbird.edu<br />
72 spring 20<strong>11</strong>
Share your experiences<br />
with future T-birds<br />
You’ve been there. You’ve done that.<br />
Share your T-bird experience.<br />
If you know someone with a global<br />
curiosity – someone who is ready to take<br />
the next step toward a global business<br />
career – refer him or her to <strong>Thunderbird</strong>.<br />
Our varied program options are designed<br />
to meet a wide range of needs.<br />
Help expand <strong>Thunderbird</strong>’s ranks by<br />
becoming an honorary member of our<br />
worldwide recruiting team.<br />
Visit www.my.t-bird.edu and click “Refer<br />
a Future T-bird.” A <strong>Thunderbird</strong> recruiter<br />
will contact you soon.<br />
Get involved!<br />
<strong>Thunderbird</strong> is looking for Alumni<br />
Ambassadors. Work hand-in-hand with<br />
<strong>Thunderbird</strong>’s recruitment team to help<br />
spread the word to prospective students.<br />
Serve as a representative at local events<br />
Inform <strong>Thunderbird</strong>’s recruitment team<br />
about local alumni events open to<br />
prospective students<br />
Coordinate conversations between<br />
prospective students and alumni in the<br />
same global region or career.<br />
For more information contact: ambassadors@thunderbird.edu
<strong>Thunderbird</strong> Campus<br />
Alumni Relations<br />
1 Global Place<br />
Glendale, Arizona USA 85306-6000 USA<br />
NONPROFIT ORG.<br />
US POSTAGE<br />
PAID<br />
MENDOTA, IL<br />
PERMIT #135<br />
ADDRESS SERVICE REQUESTED<br />
63 . 2 . 20<strong>11</strong><br />
<strong>Thunderbird</strong> Global Celebration<br />
It's about knowledge shared. Connections established. History made.<br />
THUNDERBIRD CAMPUS | GLENDALE, AZ | NOVEMBER 10-13, 20<strong>11</strong><br />
GLOBAL BUSINESS DIALOGUE<br />
NOVEMBER 10-<strong>11</strong>, 20<strong>11</strong><br />
Don’t miss this world-class event at which<br />
thought leaders from around the world<br />
convene for two days of thought-provoking<br />
discussion on the world’s most important<br />
global business topics. Learn from top<br />
global leaders, network with senior<br />
executives from around the world.<br />
And, be there for the “Last Pub Night”<br />
at the old <strong>Thunderbird</strong> Pub.<br />
TOWER CELEBRATION & HOMECOMING<br />
NOVEMBER 10-13, 20<strong>11</strong><br />
Celebrate the grand re-opening of the<br />
<strong>Thunderbird</strong> Tower, restored to remember<br />
our past, present and future as the heart of<br />
campus. Reconnect with former classmates,<br />
visit with faculty and meet the newest<br />
T-bird student body. Be sure to visit and<br />
experience the splendor of the new<br />
<strong>Thunderbird</strong> Pub at this once-in-a-lifetime<br />
Homecoming weekend.<br />
Register today at www.thunderbird.edu/<strong>11</strong>-<strong>11</strong>-<strong>11</strong><br />
Lodging, registration and dining costs are outlined at www.thunderbird.edu/homecoming<br />
For additional information, email alumni@thunderbird.edu or call 602-978-7359.