Your guide - Royal Mail

More documents

Recommendations

Info

11 How does proof of delivery (signature) work? If you would like a proof of delivery (signature) to be taken at the doorstep when <strong>Royal</strong> <strong>Mail</strong> delivers your parcel you must generate a label that contains a barcode relating to ‘signature required’. With DMO, this occurs automatically when you select proof of delivery option. Proof of delivery (signature) cannot be used with Despatch Express. The delivery person will be prompted to ask the customer for a signature when they scan the item at the doorstep. This can then be seen on our Track & Trace system. If the item cannot be delivered, it will be returned to the Delivery Office, ready for re-delivery or customer collection. Personal Customers Small & Medium Business Corporate & Public Sector Search > + http://royalmail.com/trackandtrace Logistics Services Delivery Services + http://royalmail.com/trackandtrace Marketing Services Discounts & Payment Home Home > Track and trace > Personal Customers Small & Medium Business Corporate & Public Sector Search > Delivery Services Marketing Services Logistics Services Discounts & Payment > Track and trace Sending tracked mail Tracking your mail Top links Track & Trace Please enter your 13 character reference e.g. AA000100019GB. Delivered Item FC020968955GB was collected and signed for by the addressee on the 2010-08-19 from Blandford Forum DO. Home > Track and trace Sending tracked mail Tracking your mail Top links > Find a postcode > Postal prices > Shop > Track an item Home > Track and trace > Track & Trace Please enter your 13 character reference e.g. AA000100019GB. FC020968955GB Track item > How to find your reference number > Delivered Item FC020968955GB was collected and signed for by the addressee on the 2010-08-19 from Blandford Forum DO. You can now see the electronic Proof of Delivery for this item by clicking the button below. View Proof of Delivery > > Find a postcode > Postal prices > Shop > Track an item > A-Z > Work with us > Customer service FC020968955GB Track item > How to find your reference number > Electronic Proof of Delivery for your item The electronic Proof of Delivery for this item is now displayed below. > A-Z > Work with us > Customer service SENDING important or valuable mail TRACKING important or valuable mail > Send mail in the UK > Send mail overseas > What is Track & Trace? > How do I use Track & Trace? > How do I track an item sent from abroad? > The system isn’t accepting my reference number > How can I follow up a previous enquiry? > I’ve lost my reference number? > It says accepted but I don’t recognise the postcode or address Printed name: SILLS Signature time: 15:57:00GMT 19/08/10 Status report you will see for a successful delivery with proof of delivery 20
Section E How do I track my parcels? 21
Page 1 and 2: Royal Mail’s tracked services You
Page 3 and 4: Section A What is Royal Mail Tracke
Page 5 and 6: 2 What can I send? In terms of size
Page 7 and 8: 3 What despatch management software
Page 9 and 10: 5 What equipment, bags or York labe
Page 11 and 12: Section C Requirements when despatc
Page 13 and 14: 8 How can I send perfume, aerosols,
Page 15 and 16: Section D Value added services •
Page 17 and 18: How do I use Safeplace TM and Local
Page 19: Examples of email messages Email me
Page 23 and 24: 13 Access detailed reconciliation r
Page 25 and 26: Appendix one Postcodes for Tracked
Page 27 and 28: Newcastle Nottingham Northampton Ne

Your guide - Royal Mail

Create successful ePaper yourself

Delete template?

Save as template?