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Product brochure IMS PREMIUM

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Trimmed to operational excellence.<br />

12<br />

Improvement.<br />

The <strong>IMS</strong> <strong>PREMIUM</strong> Improvement module supports the implementation of the continuous<br />

improvement process (CIP) in all areas of the company. Deviations from<br />

goals, suggestions for improvements, audit discrepancies, errors and complaints<br />

can be captured quickly and processed sustainably. The planning and execution<br />

of analyses and measures are based on the Deming cycle Plan-Do-Check-Act.<br />

Processing is carried out in an event-oriented manner via flexible workflow<br />

management. The parties involved are informed of new measures and deadlines<br />

via e-mail and to-do lists in the Web browser. <strong>IMS</strong> <strong>PREMIUM</strong> Improvement<br />

features comprehensive analyses and reports. Responsible persons always have<br />

an overview with regard to implementation of measures, responses, processing<br />

times and costs.<br />

Continuous improvement process (CIP),<br />

efficient and sustainable.<br />

. Configurable contents and procedures for customer complaints, error messages,<br />

suggestions for improvement, deviations from audits and controlling<br />

. Web-based measures management with a flexible workflow<br />

. Monitoring with warning function by means of to-do lists and e-mail<br />

. Configuration of specific flows and requirements<br />

. Integrated document management<br />

. Role concept for user groups<br />

. Cost/benefit analysis<br />

. Search machine for individual queries<br />

. Comprehensive reports and statistics<br />

. Industry-specific add-ons such as 8D reports etc.<br />

13

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