CHRE Performance review report 2011-12 - Professional Standards ...

Ensuring that the GMC has appropriate governance arrangements in place to
enable effective joint strategic management of revalidation across all of its
delivery partners. For example, the GMC has strengthened its processes for
monitoring and reporting on progress and actions taken.
12.7 The GMC has also continued with its programme of work around CPD. The GMC
has consulted on draft CPD guidance, it has conducted a literature review of
standards and quality assurance processes for CPD used in other jurisdictions, and
it has commissioned research to assess whether CPD improves performance and
practice. We were told early in 2012 that the GMC is due to publish revised CPD
guidance in June 2012.
12.8 In next year’s performance review we will consider the progress the GMC has
made on:
Implementing revalidation.
The work that the GMC is undertaking about its role in overseeing CPD.
The review that is under way of its approach to quality assurance.
The impact of the new teams that have been introduced to enhance the
GMC’s ability to respond promptly to concerns about education and training
providers.
Registration
12.9 We consider that the GMC continues to meet the Standards of Good Regulation for
registration. During 2011/2012 it has continued to make enhancements to its
registration function, including enhancements identified as a result of its registration
application audits and its consideration of customer complaints. We consider that
these changes should enhance the transparency and effectiveness of the
registration function, as well as improving the time taken to process application
forms. Examples of the enhancement work that the GMC has carried out include:
Launching online guidance about the registration appeals process, together
with an online appeal form. The GMC has also published a leaflet that
accompanies all appeal hearing notices which provides information about the
hearing process.
Revising the online registration application form in order to make application
processing more timely.
Improving its guidance for applicants for registration about the registration
process and the circumstances in which applications are likely to be accepted
or refused. The GMC has told us that these enhancements have resulted in a
reduction in the frequency of applications containing significant errors.
Reviewing the accessibility of the online systems (including the register).The
review identified that the online systems had a poor level of accessibility for
users with disabilities. As a result, the GMC initiated a project to deliver
improvements, and a subsequent assessment confirmed that the changes had
resulted in better accessibility for users with disabilities.
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