Position Description - Nelson Bays Primary Health

POSITION DESCRIPTION: Mental Health Coordinator
POSITION PURPOSE
Nelson Bays Primary Health (NBPH) leads and coordinates a range of primary health care services through
its contracted General Practices and other Primary Health providers e.g. Māori Providers and NGO’s, in the
delivery of the Primary Health Care Strategy. The organisation holds contracts with the Nelson Marlborough
District Health Board (NMDHB) and other providers for these services. Nelson Bays Primary Health is
committed to reducing health inequalities within the health system.
This position will be responsible for the line management of all mental health and aligned roles within NBPH
and be required to manage a caseload, within the Brief Intervention Service, for clients aged 16 years and
over, presenting with mild to moderate mental health issues. This role will build on the experiences of the
existing primary mental health and aligned programmes within NBPH.
POSITION OBJECTIVES
The objectives of this position are:
• Line management of appropriate and designated mental health and aligned roles and contracts within
NBPH.
• Support change management and facilitate service development in relation to new and existing
programmes
• Caseload management for clients aged 16 years and over presenting with mild to moderate mental
health issues within the Brief Intervention Service.
• Active partnership with NMDHB Mental Health Directorate in the development and delivery of a primary
mental health service in our region and take an active part in the development of the stepped care model
for mental health.
• Work with NMDHB to scope and develop a single point of entry for clients to access mental health
services within the Nelson Bays region.
• Ensure the provision of a comprehensive and coordinated service for individuals that present with mild to
moderate mental illness and other social care related needs which can be managed in primary care.
• Support general practice teams, Māori health providers and other relevant stakeholders to ensure
clients’ needs are met and outcomes are achieved.
• Reduce barriers and improve access to a range of services using flexible packages of care that will wrap
around the individual client’s needs in a culturally appropriate manner.
• Promote an integrated model of care at a primary level.
• Utilise accepted best practice assessment tools and interventions.
• Establish and maintain a database of current and existing services available to support the client with a
package of care. Memorandum of Agreements with packages of care providers will be completed.
• Ensure comprehensive workforce and systems development.
• Contribute to other activity as directed and delegated by the CEO of NBPH.
RELATIONSHIPS
• Reports to: Primary Care Services Manager
• Line Management: Mental Health roles and contracts (including but not limited to):
Brief Intervention Service workers
Suicide Prevention Coordinator
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YAOD Counsellor
Youth Health Coordinator
SF Coordinator
Gateway Coordinator
Primary Mental Health Initiative Package of Care providers
• Internal Relationships: Nelson Bays Primary Health staff
• External Relationships: Mental Health Directorate, NMDHB
Mental Health Providers
Māori Health Providers
General Practice Teams
Nelson Marlborough District Health Board staff
Patients/Relatives/Whānau
Health service providers and social services community agencies
Other organisations and businesses as appropriate
LOCATION
This full-time position is available a person (1.0 FTE), located at the office of Nelson Bays Primary Health.
HEALTH AND SAFETY
NBPH is committed to achieving the highest level of health and safety for its staff. All employees are
expected to identify and report, take responsibility for and resolve issues that may cause harm to themselves
or others in the organisation. You are expected to work safely at all times, and to actively participate in health
and safety programmes in your area. It is expected that you will report all accidents, incidents or potential
hazards to your direct line supervisor.
THE TREATY OF WAITANGI
NBPH is committed to its obligations under The Treaty of Waitangi. As an employee you are required
understand and implement The Treaty of Waitangi within your work and actively participate in opportunities
and initiatives that will contribute to reducing the disparity in health status between Māori and non-Māori.
KEY TASKS/ ACCOUNTABILITIES
LINE MANAGEMENT
RESPONSIBILITY
PERFORMANCE INDICATORS
• Line management responsibility for appropriate and
designated mental health and aligned roles within
NBPH
• Human Resource (HR) responsibility (including
recruitment, performance management, timesheet
authorisation and staff coaching)
• Active involvement in annual budgeting for
programmes
• Ensuring programme costs remain within budget
GENERAL DUTIES • Initiate and/or participate in effective service
planning/development initiatives
• Provide triage expertise for referrals into mental health
services
• Provide monthly reports to NBPH CEO
• Provide quarterly reports to NBPH CEO on programme
development and activities
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• Contribute to the annual planning of NBPH
• Complete and maintain service and administrative
records/documentation in supporting NBPH activities.
COMMUNICATION
QUALITY IMPROVEMENT/AUDIT
ACTIVITY
NGĀ TIKANGA MĀORI
HEALTH AND SAFETY/RISK
MANAGEMENT
• Maintain effective interpersonal relationships with all
staff members, Board members, community
representatives and members
• Develop and maintain effective relationships within a
liaison role with communities
• Clear and effective verbal and written communication
conveying essential information without unnecessary
complexity
• Contribute to the development of www.bewell.org.nz to
ensure this is a valid and useful tool for primary mental
health and social service providers and users
• Maintain knowledge of current issues and trends in
primary mental health in New Zealand and
internationally
• Maintain knowledge of health status trends in NMDHB
region and nationally, primary health care literature and
relevant population health literature
• Utilise best-practice and evidence-based approaches in
all aspects of work
• Assess all potential or actual risk/safety issues for
NBPH and report to the management team.
• Take all opportunities to develop new skills and expand
competencies which will enhance delivery of service
• Demonstrate willingness and involvement in quality
improvement activities to achieve service and
organisational objectives and health impact in an
innovative manner
• Take personal responsibility for making things happen
• Utilise Te Reo whenever possible
• Attend to cultural practices of Māori, such as Te Reo,
Powhiri, Whanaungatanga, Whānau ora, Karakia,
Waiata, Wairuatanga and Manaakitanga
• Assist in the establishment and maintenance of
effective relationships with Iwi Māori Health, Mental
Health Providers, General Practices and community
agencies
• Integrate Māori practice models alongside clinical
practice where possible
• Undertake cultural and clinical supervision
• Tino Rangatiratanga is encouraged in all professional
relationships
• Undertake ongoing upskilling and training in Te Ao
Māori.
• Maintain familiarity with and active involvement in the
identification and management of Health and Safety
Position Description: Mental Health Coordinator Page 3 of 4

issues/environments.
ADVOCACY SKILLS
PERSONAL ATTRIBUTES
• Work positively, sensitively, constructively and culturally
appropriately with all staff members and community
representatives to secure positive ongoing primary
health outcomes and relationships
• Maintain strict confidentiality in all activities.
• Effective mentoring / coaching skills
• Effective co-ordination and administration skills
• Good organisational skills with the ability to follow a
task through to completion and the ability to prioritise
competing demands
• Ability to work across and be respectful of diverse
cultures and communities to achieve health gains for all
• Able to work effectively and independently as well as
part of a multidisciplinary team
• Adaptable and flexible in the work environment, with an
ability to think laterally and to innovate
• Sound problem solving skills
• Positive attitude with a realistic outlook
• Energetic and motivated, demonstrating flair and
initiative
• Open to change and willing to adopt, initiate and lead
change within the overall development of services to
better meet the needs of those we serve
• Respect for others – promotion of mutual trust
• Able to act with initiative, tact, integrity and maturity.
• Good communication skills
QUALIFICATIONS/EXPERIENCE
The NBPH Mental Health Coordinator will:
• Have demonstrated leadership skills
• Have line management experience
• Have experience in managing client triaging processes for clinical referrals
• Knowledge of Youth Development Principles
• Be a registered clinician under the Health Practitioner Competency Assurance Act (2003)
• Have experience in the primary mental health care field
• Hold a full and current driver’s license
Signed by NBPH Employee:
Name:
Signed for on behalf of the employer:
Name:
Signature:
Signature:
Date:
Date:
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