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MEGT AUSTRALIAN APPRENTICESHIPS CENTRE DIVISION
Assistant Administration Manager (NSW, QLD & VIC)
Objectives of the Division:
MEGT Australian Apprenticeships Centre (AAC) is contracted to the Australian government through the
Department of Industry, Innovation, Climate Change, Science, Research and Tertiary Education
(DIICCSRTE) to market and administer the Australian Apprenticeships Support Services Programme.
MEGT’s Australian Apprenticeships Centres offer a free service to all employers, apprentices and trainees.
We provide assistance to employers and their apprentices/trainees by:
completing and lodging National Training Contracts with the State Training Authority
determining eligibility for participation and government funding
processing incentive payments to employers (where applicable)
providing advice to employers and Australian Apprentices on relevant training packages
monitoring the progress of the Australian Apprenticeship.
Our staff visit workplaces to answer any queries regarding Apprenticeships and Traineeships. Assistance in
completing all paperwork, advice on training options and the payment of Commonwealth incentives are just
some of the services provided.
Objectives of the Position:
This is a crucial role within MEGT (Australia) Ltd, (MEGT). MEGT’s team of National Business Services
Managers are a dynamic, professional team, integral to the management of MEGT Australian
Apprenticeships Centre (AAC) Division. They have the responsibility of the delivery of MEGT’s Australian
Apprenticeships Support Services (AASS) Contract as specified by the Commonwealth Department of
Industry, Innovation, Science, Research and Tertiary Education (DIICCSRTE).
Drive, passion, positive attitude and a performance improvement focus are critical in this role. A self-starter
who can efficiently manage time frames and a person who is able to work collaboratively with various levels
of management will find this a challenging and empowering role. Supervisory and leadership skills must be
demonstrated as well as a passion for performance improvement. The ability to influence the performance
of individuals of varying skill set levels is imperative to this role.
Relationships:
Reporting to the State Administration Manager
Leading a team of AAC administration staff and support staff as required
Work co-operatively with the State Manager, State and National Sales teams, Business
Relationships Managers, Administration and other State Assistant Administration Managers and
Administration Team Leaders
Overseeing the performance of a number staff within the designated Central Processing Unit(CPU)
Maintaining relationships with the Group Training network, employers, Government
instrumentalities, VET training providers, State Training Authorities, Secondary schools and any
other services and organisations involved in providing AASS
Dimension:
Division: Australian Apprenticeships Centre
Employees directly supervised: 20+
Agreed outcomes: as per Key Performance Indicators

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Selection Criteria:
Demonstrated leadership and management skills and experience in leading a team of professional
staff
Experience in the effective administration of contracts and related administration within a VET
environment
Experience in the development of staff improvement strategies
Ability to coach and mentor teams of varying levels of competency
Experience in the development and implementation of system improvement initiatives
Ability to develop relationships and a capacity to manage multiple priorities in a fast pace
environment
Demonstrated communication and interpersonal skills and the ability to build and maintain
relationships
Relevant Management experience in the VET environment.
Qualifications, Skills and Attributes:
Proven leadership and people management skills
Possession of a collaborative management style
Comprehensive knowledge of DIICCSRTE and STA guidelines/procedures
An understanding of DIICCSRTE and STA data bases
Solid technical capabilities – proficient use of AAC Systems
Mature approach with tact and diplomacy when interacting with clients and staff
Negotiation and counselling skills and the capacity to influence
Ability to motivate team members to achieve desired outcomes
Ability to prioritise and plan the team workload and to meet deadlines
Excellent coaching and mentoring skills
Excellent communication and interpersonal skills
Good written communication skills including accurate spelling and grammar
Well developed planning skills with the ability to organise, prioritise and illustrate time management
skills
Proven ability to achieve organisational goals.
Advanced understanding of Microsoft Office products (including excel)
Impeccable attention to detail and a penchant for accuracy
Continually strive for personal and organizational development
Current drivers licence
Experience in, or the skills required for people management
High work ethic with excellent role model characteristics
Responsibilities and Duties:
1. Assist the Administration Manager in the management and operations of the CPU
2. Assist the Administration Manager with all aspects of performance management
3. Operate as the conduit for all Administration staff in relation to communication with the
Administration Manager
4. Coordinate and develop effective team communication
5. Oversee the Administration Support Team functions within the designated CPU.
MEGT Apprenticeships Centre – Assistant Administration Manager (NSW, VIC & QLD) – May 2013

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6. Analyse the performance of staff and identify training and other staff development needs and
coordinate training where appropriate
7. Maintain an up to date knowledge of all relevant legislation, regulations and Government policies
that affect the AAC and the employment of trainees and apprentices and ensure such knowledge is
available to staff within the
8. Assist the AAC Administration Manager in determining the necessary staffing for the team and
assist in the interviewing and appointments process
9. Ensure that the team meets all the performance indicators and timeframes established and
complies with the legislative and regulatory requirements by supervising staff performance and
monitoring performance against the required indicators
10. Develop staff personally & professionally
11. Assist in the development of AAC Administration Initiatives by analysing the service provided to
determine the potential to improve.
12. Provide appropriate support to AAC Business Relationships Consultants by ensuring that all AAC
Administrative staff are trained in all aspects of the program to offer full support to MEGT field staff
Note: The incumbent can expect to be allocated duties not specifically mentioned in this document,
but within the capacity, qualifications and experience normally expected from persons occupying
positions at this level.
Key Performance Indicators:
Ensure staff achieve performance targets
Ensure allotted tasks are performed accurately and within given time frames
Maintain the systems, data integrity and processes of MEGT ACC for the State in an accurate and
timely manner
Meet and/or exceed the KPI’s for the State as set out in the AASS contract
Workplace Health and Safety (WHS) and Environmental Health and Safety (EHS)
Responsibilities:
All staff are required to take reasonable care for their own health and safety and that of other personnel
who may be affected by their conduct.
All Managers and Supervisors will require further statements re their responsibilities for direct reports.
Australian Federal Police Check:
All AAC staff will be required to undertake an Australian Federal Police (AFP) National Police Check and
any State/Territory Working with Children Check (where applicable). A clearance to work with children in
connection with the delivery of AASS is mandatory.
MEGT Apprenticeships Centre – Assistant Administration Manager (NSW, VIC & QLD) – May 2013

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AAC Hierarchical Organisational Structure (Operations)
Chief Executive
Officer, MEGT
AAC General Manager
PA to GM
National Business
Services Manager
National & State
Managers
Administration
Manager
Assistant Administration
Manager
Administration Team
Leader
CS/AO
MEGT Apprenticeships Centre – Assistant Administration Manager (NSW, VIC & QLD) – May 2013