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Hospitality Award Categories 2012

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<strong>Hospitality</strong> <strong>Award</strong> <strong>Categories</strong> <strong>2012</strong><br />

ALL ENTRIES CLOSE 5.00pm FRIDAY 4 MAY <strong>2012</strong>.<br />

1. APPRENTICE COOK AWARD<br />

<strong>Award</strong>ed to an apprentice whose attitude to their occupation has been highly praised<br />

by teachers, superiors and employer, and whose work shows innovation & creativity.<br />

(Individual criteria apply)<br />

2. CHEF AWARD<br />

<strong>Award</strong>ed to a chef whose attitude and dedication to innovation and quality has<br />

created enthusiasm in the hospitality industry. (Individual criteria apply)<br />

3. EMPLOYEE AWARD<br />

<strong>Award</strong>ed to an employee who has made an outstanding contribution in their field,<br />

earning them recognition within and beyond the hospitality industry. (Individual<br />

criteria apply)<br />

4. EMPLOYER AWARD<br />

<strong>Award</strong>ed to an outstanding employer in the industry whose attitude and contribution<br />

to their profession has inspired public and colleague confidence in the industry.<br />

(Individual criteria apply)<br />

5. MAITRE D’ AWARD<br />

<strong>Award</strong>ed to a Maitre D’ who shows outstanding knowledge of their occupation and<br />

whose contribution to the industry has inspired other members of the staff.<br />

(Individual criteria apply)<br />

6. MEDIA AWARD<br />

<strong>Award</strong>ed to a member of the media for efforts to promote and encourage the<br />

hospitality industry. (Individual criteria apply)<br />

7. PRODUCT SUPPLIER AWARD<br />

<strong>Award</strong>ed to an industry supplier whose contribution and service through their<br />

business has resulted in outstanding service to the industry. (Product supplier criteria<br />

apply)<br />

8. PROFESSIONAL DEVELOPMENT AWARD<br />

<strong>Award</strong>ed to a business for outstanding systems in staff training and professional<br />

development. (see attached Professional development criteria)<br />

9. SAFETY AWARD<br />

<strong>Award</strong>ed to a business that shows outstanding commitment in implementation of<br />

OH&S Policy to provide a safer work place. (see attached Safety award criteria)<br />

10. SERVICE PROVIDER AWARD<br />

<strong>Award</strong>ed for services provided for the betterment of the hospitality industry e.g.<br />

architecture, design, equipment supply, or technology. (Service provider criteria<br />

apply)<br />

11. SOMMELIER AWARD<br />

<strong>Award</strong>ed to an employee who shows exceptional wine skill and knowledge.<br />

(Individual criteria apply)<br />

12. TRAINEE AWARD<br />

<strong>Award</strong>ed to a trainee whose dedication to their occupation has resulted in an<br />

attentive and knowledgeable member of the hospitality workforce. (Individual criteria<br />

apply)<br />

13. WINE LIST AWARD<br />

<strong>Award</strong>ed to a business whose wine list is judged as most appropriate to their menu,<br />

venue and customer base. (see attached Wine list award criteria)<br />

Restaurant & Catering SA <strong>2012</strong><br />

1


<strong>2012</strong> Restaurant & Catering SA <strong>Award</strong>s for<br />

Excellence <strong>Hospitality</strong> <strong>Award</strong>s<br />

Entry Form<br />

Name of person completing this entry:<br />

_____________________________________________________________________<br />

From (Organisation Name):<br />

_____________________________________________________________________<br />

Nominate (can be person or Company):<br />

_____________________________________________________________________<br />

Category nomination is for:<br />

_____________________________________________________________________<br />

Contact Phone Number:<br />

____________________________________________________________________<br />

Recognised Achievements / Reason for nominating.<br />

_____________________________________________________________________<br />

_____________________________________________________________________<br />

_____________________________________________________________________<br />

Please attach resume (or further information) if required.<br />

Ph.______________ Fax ______________ email _____________________________<br />

(If nominating more than one person/company please copy this<br />

nomination form)<br />

Send your nomination to:<br />

<strong>Hospitality</strong> <strong>Award</strong>s - Restaurant & Catering SA<br />

10 Kingston Avenue Richmond SA 5033<br />

<strong>Categories</strong> and descriptions may change at the discretion of R&CSA board of Management.<br />

Nomination for hospitality awards is industry based and selection is carried out by a<br />

subcommittee with the R&CSA board of management.<br />

The subcommittee’s decision is final and no correspondence will be entered into.<br />

Restaurant & Catering SA <strong>2012</strong><br />

2


SAFETY AWARD CRITERIA<br />

C O N D I T I O N S O F E N T R Y<br />

▪<br />

▪<br />

▪<br />

Entries may include photographs<br />

Entries may include other supporting documentation such as newsletters,<br />

advertising, etc.<br />

Entries must include all information requested below but may be submitted in<br />

an alternative format if desired.<br />

SAFETY AWARD CRITERIA FOR ASSESSMENT<br />

1. Does your organisation have an Occupational Health & Safety Off icer<br />

or a Responsible Off icer? Does your organisation have an<br />

Occupational Health & Safety Policy? (If so, please attached a copy)<br />

2. How often does your organisation assess risks in the workplace?<br />

3. How does your organisation assess risks in the workplace?<br />

4. What procedures does your organisation follow when/if a workplace<br />

injury occurs?<br />

5. How does your organisation keep staff up to date with occupational<br />

health, safety & welfare issues?<br />

6. What signage or posters does your organisation display to assist staff<br />

with occupational health, safety & welfare issues? (Eg. Safety data<br />

sheets in the kitchen for chemicals).<br />

7. Briefly list what you consider your organisations responsibility is to<br />

staff in relation to occupational health, safety & welfare.<br />

8. Briefly list what your organisation requires of staff in relation to<br />

occupational health, safety & welfare.<br />

9. The law requires that your organisation consult with staff regarding<br />

occupational health, safety & welfare issues. How do you achieve<br />

this?<br />

10. What records does your organisation keep in relation to occupational<br />

health, safety & welfare? (eg. Staff training register, accident report<br />

forms etc.)<br />

11. How often does your organisation monitor & review its occupational<br />

health, safety & welfare issues & policies?<br />

12. Give examples of equipment your organisation has purchased for the<br />

safety of staff.<br />

13. What emergency procedures does your organisation have in place?<br />

14. How many WorkCover claims has your organisation had in the past 2<br />

years and what is the nature of these claims?<br />

15. Please detail any other reasons why your organisation should be<br />

considered for the <strong>Hospitality</strong> Industry OHS&W <strong>Award</strong>.<br />

Restaurant & Catering SA <strong>2012</strong><br />

3


WINE LIST CRITERIA<br />

Wine lists are evaluated by judges based on their comparison and appropriateness to the<br />

menu provided at the establishment.<br />

The awards are differentiated by number of wines on a list:-<br />

Comprehensive – more than 50 wines<br />

Limited – less than 50 wines<br />

PRESENTATION<br />

• Is the list designed to facilitate ease of use, easy to read, consistent design and<br />

theme?<br />

• Is the spelling correct?<br />

• Are the wines logically sequenced?<br />

• Are the vintages listed?<br />

COMPOSITION<br />

• Does the list offer appropriate choices in keeping with the style of the restaurant?<br />

• Does the list offer appropriate choices to match the style of food?<br />

WINE SELECTION<br />

• Does the list give the diner a reasonable choice and quality selection of:<br />

- Grape varieties<br />

- Region<br />

- Price Range<br />

- Commercial and small wine producers<br />

- Imported wines<br />

- Value for money<br />

- Wines by the glass<br />

- Older and rare vintages<br />

- Dessert wines<br />

- Fortified wines and liqueurs<br />

Do the above criteria combine to offer the diner an overall balanced selection?<br />

NOMINATION FORM<br />

The wine list award is assessed on wine style, selection, presentation and combination of<br />

wines in relation to the food menu.<br />

□ I wish to nominate my establishment for the <strong>2012</strong> <strong>Award</strong>s for Excellence Wine List <strong>Award</strong>s<br />

Company Name………………………………………………………………………………………………………………<br />

Contact Name…………………………………………………………………….Mobile………………………………….<br />

Address………………………………………………………………………………………………………………………….<br />

Suburb…………………………………………………………………………….Postcode………………………………..<br />

Phone…………………………………………………………..Fax…………………………………………………………..<br />

Email……………………………………………………………………………………………………………………………..<br />

To enter the wine list awards you must submit the following:-<br />

□ Nomination Form<br />

□ Two A4 copies of your wine list and two copies of your menu (photocopies accepted).<br />

NB. The Wine List <strong>Award</strong> Subcommittee maintains the right to audit the wine stocks of<br />

entrants to ensure the availability of wines listed.<br />

Restaurant & Catering SA <strong>2012</strong><br />

4


INDIVIDUAL HOSPITALITY AWARD CRITERIA<br />

1. Noted achievements<br />

In ten dot points or less, give indicators of outstanding achievements.<br />

(35 points)<br />

2. Professional Development<br />

In ten dot points or less, give examples of professional development activities that you<br />

have undertaken to expand your skills and knowledge.<br />

(15 points)<br />

3. Commitment to quality customer service<br />

Give two examples which demonstrate your commitment to quality customer service.<br />

(10 points)<br />

4. Leadership and support of other staff<br />

Provide two examples of how you support and provide leadership to other staff<br />

(5 points)<br />

5. Personal milestones and career goals<br />

Give one of your important career goals and demonstrate what you have done to<br />

progress this over the past 12 months.<br />

(5 points)<br />

6. Service to the community<br />

Provide examples of how you have been involved in the local community over the past 12<br />

months.<br />

(5 points)<br />

PRODUCT SUPPLIER/SERVICE PROVIDER CRITERIA<br />

1. Client testimonial (35 points)<br />

Provide testimonials from industry to demonstrate your customer service.<br />

2. Professional Development (15 points)<br />

Give examples of professional development activities that you have undertaken to<br />

expand the skills and knowledge of your sales staff.<br />

3. Commitment to quality customer service (10 points)<br />

Give examples of where your customer service was beyond the call of duty.<br />

Restaurant & Catering SA <strong>2012</strong><br />

5

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