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Oct - Dec 2008 - United Bank Limited

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Group Companies / Divisions<br />

Inauguration of UBL Insurers (UIL) Head Office<br />

The President of UBL and the Chairman of UIL cutting the<br />

ribbon simultaneously.<br />

to the Senior Management Team of UBL<br />

also attended the ceremony.<br />

The Head Office was shown to the guests by<br />

the CEO of UIL, Mr. Khalid Hamid, the COO<br />

of UIL, Mr. Najib Nasir Syed and the CFO<br />

of UIL Mr. Ehteshamullah, along with the<br />

department heads of UIL.<br />

After the inauguration, the President and<br />

the Chairman penned down a few words in<br />

the UIL Guest Book, wishing the Company<br />

and its employees best wishes and a<br />

prosperous future.<br />

UBL Insurers <strong>Limited</strong> started its operations<br />

on January 5th, 2007 and the Head Office<br />

has been relocated to new premises. Keeping<br />

up the tradition of <strong>United</strong> <strong>Bank</strong>, UIL Head<br />

Office is now a land mark amongst the<br />

insurance companies in Pakistan.<br />

The dusk of <strong>Dec</strong>ember 2nd, <strong>2008</strong> witnessed<br />

the inauguration of UBL Insurers (Pvt.)<br />

<strong>Limited</strong> (UIL) Head Office located on the<br />

2nd floor of State Life Building Number 2.<br />

The President & CEO of UBL, Mr. Atif<br />

Bokhari and the Chairman of UIL, Mr.<br />

Aameer Karachiwalla graced the occasion<br />

by cutting the ribbon simultaneously. Other<br />

distinguished and esteemed guests belonging<br />

UIL Team members at their new office.<br />

UBL Funds adopts new CRM Solution<br />

As part of its commitment towards elevating<br />

its customer service standards and<br />

expansion of its investment services<br />

platform, UBL Fund Managers have<br />

successfully deployed a state-of-the-art<br />

Customer Relationship Management (CRM)<br />

solution.<br />

Bearing Point, a prominent name in I.T.<br />

Consultancy and Solutions, has been<br />

selected by UBL Fund Managers to develop<br />

and deploy the customized CRM solution.<br />

Expressing his views on the occasion the<br />

CEO of UBL Fund Managers, Mir<br />

Muhammad Ali, said, “The new CRM<br />

solution will assist our Relationship<br />

Managers and the Contact Center to better<br />

service the needs of clients by providing<br />

them with a one-window operation,<br />

resolving their queries and requests in<br />

record turn-around-time and enhancing<br />

their overall investment experience.”<br />

Powerful features such as flexible data<br />

management and effective customer<br />

analysis, segmentation and profiling, allow<br />

the Relationship Managers to trace the<br />

lifecycle movement and development of<br />

clients, on the basis of which they can<br />

recommend customized investment<br />

strategies and solutions to each client.<br />

UBL Fund Managers specializes in<br />

investment management for individual,<br />

high-net-worth and corporate clients and<br />

offers a complete range of investment<br />

solutions and services to meet their needs.<br />

A technology-driven, quality CRM solution<br />

will help strengthen the fundamentals of<br />

customer management at UBL Fund<br />

Managers and achieve excellence in<br />

delivering enhanced customer value.<br />

UBL Ameen turns Park Towers abuzz<br />

UBL Ameen set up a stall at Park Towers,<br />

Clifton Karachi in mid November <strong>2008</strong> to<br />

introduce its array of products which<br />

included Current Account, Foreign<br />

Seen in the picture: Abdullah Ghaffar (third from left),<br />

Head of Islamic <strong>Bank</strong>ing, along with his team.<br />

Currency Account, Savings Account,<br />

Certificate of Islamic Investment, Auto<br />

Ijarah, Diminishing Musharakah,<br />

Murabaha and Commercial Ijarah to<br />

prospective customers.<br />

The activity garnered a great deal<br />

of interest among the many<br />

weekend shoppers who<br />

approached the stalls to gather<br />

information about Islamic<br />

savings schemes and mode of<br />

financing. According to one<br />

customer who visited the stall,<br />

“It is good to see an activity like<br />

this where customers can get<br />

information on Islamic<br />

Financing at their convenience,<br />

without even having to go to the bank<br />

branch.” Another customer expressed the<br />

hope that more Shariah-compliant financial<br />

products would be launched soon so that<br />

people who are looking out for authentic<br />

Islamic <strong>Bank</strong>ing products to meet their<br />

financial needs, have attractive options to<br />

choose from.<br />

Officers of UBL Ameen Islamic <strong>Bank</strong> and<br />

support services including Marketing were<br />

at their post well before the arrival of<br />

shoppers. A large turnout at the counter<br />

confirmed the growing interest in Islamic<br />

<strong>Bank</strong>ing among business people as well as<br />

individuals amongst a large cross-section<br />

of society.<br />

16 <strong>Oct</strong>ober - <strong>Dec</strong>ember <strong>2008</strong>

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