Mission, Vision, Values - Severstal

Customer satisfaction:
• High quality products
• High quality services
• Positive experience of cooperation
Business processes improvement:
People
• Market foresight
• Sustainable business models
• Project management
• Mergers & Acquisitions
• Operating systems improvement
• Technology development
Our driving force and primary success factor are our professional and dedicated
people, united by a strong corporate culture and shared key company values:
• Customer care. Our company exists due to our customers.
We respect and appreciate both our external and internal clients.
We study their needs carefully in order to react efficiently when called
upon and we develop for them and with them. We achieve
this by building new operations, launching new products, improving
our technology and service and making our business processes
more efficient.
• Efficiency and Agility. “Doing the right thing in the right way”
is a key principle that informs our work. We therefore are constantly
looking at ways to improve the seven factors of our Severstal business
system. We aspire to achieve the best results by driving timely
innovations and leveraging our resources in the best way through
rigorous implementation.
• Respect to employees. We aspire to become the employer of choice
by providing good working conditions, making fair appraisals
of employee performance and providing the potential for selfrealization,
career development and initiative inside the company.
• Teamwork. Through unity, we can achieve more together. Our actions
are based on trust, responsibility and decisions which we reach
and realize together by using the potential and professionalism
of all members of our team. Our shared company vision and goals
will lead to lasting success.
• Safety. Nothing can justify a violation of industrial safety rules
and or behavior that neglects our peoples’ health and life. We create
and maintain safe working conditions in order to safeguard our team’s
health and well being. We aspire to prevent environmental pollution,
to promote the efficient use and conservation of energy and natural
resources.