Let's Build a Smarter Planet: Smarter Cities - NigerianMuse

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IBM Software for a Smarter Planet Optimize citizen-centered experiences and connect people to programs based on individual needs The Government Industry Framework delivers Government Social Services Capabilities so city agencies can: Gain visibility to integrated citizen information to improve service Provide the right service to the right individual at the right time Expand service across all communication channels and enable “no wrong door” approach Detect and prevent fraudulent activities Fulfill reporting requirements efficiently 18 © IBM Corporation
IBM Software for a Smarter Planet Government Social Services Solution Areas Integrated View of Citizen Relationship Gain an accurate and integrated view of a citizen’s relationship with government agencies Improve coordination of service offerings Reduce duplication and errors Integrated Case Management Deliver service across all communication channels Streamline various process flows Enable collaboration across the agency and service providers Citizen Services Portal & Intelligent Forms Increase citizen self-service and reduce office visits Increase speed of response Enable digital signing, routing, and approval 19 © IBM Corporation
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Let's Build a Smarter Planet: Smarter Cities - NigerianMuse

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