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Parcel Post Compendium Online Office des postes et télécom. Benin ...

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<strong>Parcel</strong> <strong>Post</strong> <strong>Compendium</strong> <strong>Online</strong><br />

<strong>Office</strong> <strong>des</strong> <strong>postes</strong> <strong>et</strong> télécom. <strong>Benin</strong><br />

<strong>Office</strong> name:<br />

Name:<br />

Function:<br />

Address:<br />

Service to <strong>des</strong>ignated operators<br />

40. User of the Intern<strong>et</strong>-based Inquiry<br />

System (IBIS)<br />

40.1 D<strong>et</strong>ails of office(s) responsible for<br />

handling parcel post inquiries<br />

<strong>Office</strong> name:<br />

Name:<br />

Function:<br />

Address:<br />

La <strong>Post</strong>e du Bénin SA<br />

Mr Centre de Contrôle de la Qualité<br />

Section Statistique <strong>et</strong> Contentieux<br />

01 BP8080 Cotonou République du Bénin<br />

Tel:<br />

1: (+229)21308514<br />

2: (+229)21302267<br />

Fax: (+229)21308517<br />

E-Mail:<br />

reclamation@laposte.bj<br />

centre_controle@yahoo.fr<br />

Hours of service and days(s) on which the inquiry service is<br />

operating<br />

Opening Hours (Local)<br />

Centre de Tri <strong>Post</strong>al<br />

Ms TALON Rosemonde<br />

Chef Centre<br />

01 BP8080 Cotonou République du Bénin<br />

Tel:<br />

1: (+229)21302404<br />

2: (+229)21301048<br />

Fax: (+229)21308517<br />

E-Mail:<br />

Special provisions - Force majeure<br />

36 Liability admitted in cases of force<br />

majeure<br />

36.1 Liability admitted for insured parcels on<br />

board ships or aircraft used by<br />

<strong>des</strong>ignated operators<br />

36.2 Addressee/sender's reservations<br />

admitted at the time of delivery<br />

Special provisions - Customs declarations<br />

37 Number of CN 23 customs<br />

declarations required for inbound<br />

parcels<br />

37.1 Number of CN 23 customs declarations<br />

required for parcels in transit<br />

37.2 Languages in which CN 23 customs<br />

declarations can be compl<strong>et</strong>ed<br />

French<br />

Yes<br />

Yes<br />

No<br />

Yes<br />

Special provisions - M<strong>et</strong>hod of dispatching accompanying<br />

documents<br />

38 Documents affixed to the relevant<br />

parcels<br />

1<br />

0<br />

Yes<br />

38.1 Documents attached to the parcels bill No<br />

Service to customers<br />

39 On-line tracking provided No<br />

BJ - <strong>Benin</strong><br />

BJA<br />

Day Opening hours 1 Opening hours 2<br />

Monday 08:00-12:30 15:00-18:30<br />

Tuesday 08:00-12:30 15:00-18:30<br />

Wednesday 08:00-12:30 15:00-18:30<br />

Thursday 08:00-12:30 15:00-18:30<br />

Friday 08:00-12:30 15:00-18:30<br />

Saturday - -<br />

Sunday - -<br />

Languages<br />

French English<br />

National Holidays<br />

41.1 National holidays<br />

National holiday in 2013<br />

Month Day(s) National Holidays - Description<br />

January 1 New Year's Day<br />

January 10 Fête du vodoun<br />

April 1 Lundi de pâques<br />

May 1 Fête du travail<br />

May 9 Ascension<br />

May 20 Lundi de Pentécote<br />

August 1 Fête Nationale<br />

August 15 Assomption, Ramadan<br />

November 1 Toussaint<br />

December 25 Noël<br />

National holiday in 2014<br />

Month Day(s) National Holidays - Description<br />

January 1 Jour du nouvel an<br />

January 10 Fête du Vodoun<br />

January 14 Mahouloud<br />

April 21 Lundi de Pâques<br />

May 1 Fête du Travail<br />

May 29 Ascension<br />

June 9 Lundi de Pentécôte<br />

July 29 Ramadan<br />

August 1 Fête Nationale<br />

August 15 Assomption<br />

October 6 Tabaski<br />

November 1 Toussaints<br />

Date of last update : 24.10.2013<br />

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