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Seychelles - Parcel Post Compendium

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<strong>Parcel</strong> <strong>Post</strong> <strong>Compendium</strong> Online<strong>Post</strong>al Services Division, <strong>Seychelles</strong>Tel: 1: (+248)2252222: (+248) 723781Fax: (+248)224417E-mailbarbra.esther@finance.gov.scseypost@seychelles.netAdmissible radioactive material and infectious substances19 Radioactive materials admitted in19.1 Air <strong>Parcel</strong>s19.2 Insured parcelsInbound parcels NoOutbound parcels NoInbound parcels NoOutbound parcels No20 Infected substances admitted in20.1 Air <strong>Parcel</strong>s20.2 Insured parcelsInbound parcels NoOutbound parcels NoInbound parcels NoOutbound parcels No26 Delivery charges collected at the timeof delivery in response to the adviceof arrivalSpecial charges – <strong>Post</strong>e restanteNo27 <strong>Post</strong>e restante service provided Yes27.1 Amount of charge per parcelLocal currencySDR 027.2 Basis for charge if not an amount perparcel0 SCRSpecial provisions - Treatment of parcels wrongly accepted28 <strong>Parcel</strong>s returned to sender YesDelivery areas29 <strong>Parcel</strong>s delivered to29.1 all addresses No29.2 specific areas only YesComments:SC - <strong>Seychelles</strong>SCA<strong>Parcel</strong>s are delivered at the <strong>Parcel</strong> Unit and Sub <strong>Post</strong>Offices onlySupplementary charges - Customs21 Non-dutiable parcels21.1 Threshold level below which parcels arefree of customs duties and other taxesComments:22 Dutiable parcels22.1 Customs clearance fee collected forparcels subject to import customsclearanceComments:Documentation fee23 Customs clearance fee collected forfor all items declared at customsComments:24 Administration fees collected forparcels subject to export customsclearanceComments:NoNoNoNoCollection30 Collection of parcels at post officesprovided for30.1 all addresses Yes30.2 specific areas only NoComments:Delivery procedures for parcels for which customs duty andtaxes are payable31 Procedure for parcels for whichcustoms duty is payable31.1 Pick up of parcel at the customs office No31.2 Addressee’s address with collection ofcustoms duties and taxes at the time ofdelivery31.3 Delivery to the addressee’s addressafter payment of customs duties andtaxes31.4 Over the counter at the local post officewith immediate payment of customsduties and taxes31.5 OtherNoNoYesSpecial charges - Storage25 Storage charge collected on a parcelwhen it is kept beyond the prescribedperiod, or in the event of return tosender/redirectionSpecial delivery chargesNoPeriod of retention32 Period of retention for parcels32.1 Normal period 1 Month(s)32.2 Exceptional period 2 Month(s)Date of last update : 29.10.2012Page 2 of 8


<strong>Parcel</strong> <strong>Post</strong> <strong>Compendium</strong> Online<strong>Post</strong>al Services Division, <strong>Seychelles</strong>33 Retention for parcels for which noticecould not be sent or addressed toposte restante33.1 Normal period 1 Month(s)33.2 Exceptional period 2 Month(s)<strong>Parcel</strong>s automatically retained34 Office to which a copy of the CP 78verification note should be sent37.2 Languages in which CN 23 customsdeclarations can be completedFrench EnglishSC - <strong>Seychelles</strong>Special provisions - Method of dispatching accompanyingdocuments38 Documents affixed to the relevantparcelsSCAYes38.1 Documents attached to the parcels bill NoOffice name:Name:Function:<strong>Seychelles</strong> <strong>Post</strong> OfficeMs Esther BarbraDirector OperationsAddress: <strong>Post</strong>al Services DivisionCentral <strong>Post</strong> OfficeLiberty House P.O. Box 60 VictoriaMAHESEYCHELLESTel:1: (+248)2252222: (+248)723781Fax: (+248)224417E-Mail:barbra.esther@finance.gov.scseypost@seychelles.netRequests for withdrawal from the post or alteration, orcorrection of address35 Requests for withdrawal from thepost accepted35.1 Central office (in destination country) towhich requests must be sentOffice name:Name:Function:<strong>Seychelles</strong> <strong>Post</strong> OfficeMs Esther BarbraDirector OperationsAddress: <strong>Post</strong>al Services DivisionCentral <strong>Post</strong> OfficeLiberty House P.O. Box 60 VictoriaMAHESEYCHELLESTel:1: (+248)2252222: (+248)723781Fax: (+248)224417E-Mail:barbra.esther@finance.gov.scseypost@seychelles.netSpecial provisions - Force majeure36 Liability admitted in cases of forcemajeure36.1 Liability admitted for insured parcels onboard ships or aircraft used bydesignated operators36.2 Addressee/sender's reservationsadmitted at the time of deliverySpecial provisions - Customs declarations37 Number of CN 23 customsdeclarations required for inboundparcels37.1 Number of CN 23 customs declarationsrequired for parcels in transitYesNoNoNo22Service to customers39 On-line tracking provided NoService to designated operators40. User of the Internet-based InquirySystem (IBIS)40.1 Details of office(s) responsible forhandling parcel post inquiriesOffice name:Name:Function:<strong>Seychelles</strong> <strong>Post</strong> OfficeMs Esther BarbraDirector OperationsAddress: <strong>Post</strong>al Services DivisionCentral <strong>Post</strong> OfficeLiberty House P.O. Box 60 VictoriaMAHESEYCHELLESTel:1: (+248)2252222: (+)Fax: (+248)224417E-Mail:barbra.esther@finance.gov.scseypost@seychelles.netHours of service and days(s) on which the inquiry service isoperatingOpening Hours (Local)Day Opening hours 1 Opening hours 2Monday 08:00-13:00 14:00-16:00Tuesday 08:00-13:00 14:00-16:00Wednesday 08:00-13:00 14:00-16:00Thursday 08:00-13:00 14:00-16:00Friday 08:00-13:00 14:00-16:00Saturday - -Sunday - -LanguagesNational Holidays41.1 National holidaysNational holiday in 2012French EnglishMonth Day(s) National Holidays - DescriptionNovember 1 All Saint's DayDecember 8 Immaculate ConceptionNoDate of last update : 29.10.2012Page 3 of 8


<strong>Parcel</strong> <strong>Post</strong> <strong>Compendium</strong> Online<strong>Post</strong>al Services Division, <strong>Seychelles</strong>December 25 Christmas DayNational holiday in 2013Month Day(s) National Holidays - Description44.2 <strong>Post</strong>al parcel services operated by atransport company or companiesNo44.3 Service provided throughout the country Yes<strong>Post</strong>codesLocalitiesSC - <strong>Seychelles</strong>SCAJanuary 1 New Year's dayJanuary 2 New Year's HolidayMarch 29 Good FridayMarch 31 Easter DayMay 1 Labour DayMay 30 Corpus ChristiJune 5 Liberation DayJune 18 National DayJune 29 Independence DayAugust 15 Assumption DayNovember 1 All saint's DayDecember 8 Immaculate ConceptionDecember 25 Christmas DayOffice(s) of exchange handling parcels45 Details of office(s) of exchangeresponsible for handling parcel postOffice name:IMPC codel:Name:Function:VICTORIA SEYCHELLES POST OFFICEMs Esther BarbaraDirector OperationsAddress: <strong>Post</strong>al Services DivisionCentral <strong>Post</strong> OfficeLiberty House P.O. Box 60 VictoriaMAHESEYCHELLESTel:1: (+248)2252222: (+)Fax: (+248)224417E-Mail:SCSEZAbarbra.esther@finance.gov.scseypost@seychelles.netHours of service and days(s) on which the OE is operatingRegional Holidays41.2 Regional holidaysRegional holiday inMonth Day(s) Regional/Local Holidays –Localities and descriptionCancellation of fees42 Fees cancelled when they concern42.1 parcels returned to sender Yes42.2 parcels redirected to a third party Yes42.3 parcels abandoned by the sender Yes42.4 parcels lost or destroyed Yes42.5 parcels rifled or damaged YesOpening Hours (Local)Day Opening hours 1 Opening hours 2Monday 08:00-16:00 -Tuesday 08:00-16:00 -Wednesday 08:00-16:00 -Thursday 08:00-16:00 -Friday 08:00-16:00 -Saturday 08:00-16:00 -Sunday - -Observations/CommentsPlease note that the office office of exchange operates from 08:00-16:00 hrs.<strong>Post</strong> Office from 08:00-12:00/13:00-16:00.<strong>Parcel</strong> Unit Central <strong>Post</strong>office 08:00-13:00/14:00-15:30.Redirection within the country of destination43.1 Redirection done without a request fromthe sender or addresseeNo43.2 Redirection fee charged No43.3 Amount of redirection fee (SDR)Comments:Delivery standards46-47 See the annexes.Barcode48 Barcode sample used on all outwardinternational postal parcels.Miscellaneous provisions – operation of the parcel service44.1 <strong>Post</strong>al parcel services operated by thedesignated postal operatorYesDate of last update : 29.10.2012Page 4 of 8


<strong>Parcel</strong> <strong>Post</strong> <strong>Compendium</strong> Online - Annexes<strong>Post</strong>al Services Division, <strong>Seychelles</strong>SC - <strong>Seychelles</strong>SCA<strong>Parcel</strong> delivery standards - Air parcelOE NameVICTORIA SEYCHELLES POST OFFICEIMPC CodeSCSEZATel (+248)225222Fax (+248)224417Hours of operation Monday - Saturday: 08:00 - 16:00, Closed SundayFrom the airport of destination to the addresseeArrival at the airportDays of delivery by zoneDay Time Zone 1 Zone 2 Zone 3Monday 00:00 - 08:00 Wednesday Thursday ---Monday 08:01 - 23:59 Thursday Friday ---Tuesday 00:00 - 08:00 Friday Saturday ---Tuesday 08:01 - 23:59 Saturday Monday ---Wednesday 00:00 - 08:00 Monday Tuesday ---Wednesday 08:01 - 23:59 Tuesday Wednesday ---Thursday 00:00 - 08:00 Wednesday Thursday ---Thursday 08:01 - 23:59 Thursday Friday ---Friday 00:00 - 08:00 Friday Saturday ---Friday 08:01 - 23:59 Saturday Monday ---Saturday 00:00 - 08:00 Monday Tuesday ---Saturday 08:01 - 23:59 Tuesday Wednesday ---Sunday 00:00 - 23:59 Tuesday Wednesday ---Definition of zonesZone 1:<strong>Post</strong>codesZone 2:<strong>Post</strong>codesZone 3:<strong>Post</strong>codesCitiesVictoria, central post parcel dellivery officeCitiesOther post offices on Mahe, Praslin, La DigueCitiesArrival at office of exchange: 10:30Customs clearance times:48 hrsDate of last update : 29.10.2012Page 5 of 8


<strong>Parcel</strong> <strong>Post</strong> <strong>Compendium</strong> Online - Annexes<strong>Post</strong>al Services Division, <strong>Seychelles</strong>SC - <strong>Seychelles</strong>SCAItems subject to customs duty:Items not subject to customs duty:20-30 min10 minComments:Date of last update : 29.10.2012Page 6 of 8


<strong>Parcel</strong> <strong>Post</strong> <strong>Compendium</strong> Online - Annexes<strong>Post</strong>al Services Division, <strong>Seychelles</strong>SC - <strong>Seychelles</strong>SCA<strong>Parcel</strong> delivery standards - Surface parcelOE NameVICTORIA SEYCHELLES POST OFFICEIMPC CodeSCSEZATel (+248)225222Fax (+248)224417Hours of operation Monday - Saturday: 08:00 - 16:00, Closed SundayFrom the airport/port/office of exchange of destination to the addresseeArrival at the airportDays of delivery by zoneDay Time Zone 1 Zone 2 Zone 3Monday 00:00 - 08:00 Wednesday Thursday ---Monday 08:01 - 23:59 Thursday Friday ---Tuesday 00:00 - 08:00 Friday Saturday ---Tuesday 08:01 - 23:59 Saturday Monday ---Wednesday 00:00 - 08:00 Monday Tuesday ---Wednesday 08:01 - 23:59 Tuesday Wednesday ---Thursday 00:00 - 08:00 Wednesday Thursday ---Thursday 08:01 - 23:59 Thursday Friday ---Friday 00:00 - 08:00 Friday Saturday ---Friday 08:01 - 23:59 Saturday Monday ---Saturday 00:00 - 08:00 Monday Tuesday ---Saturday 08:01 - 23:59 Tuesday Wednesday ---Sunday 00:00 - 23:59 Tuesday Wednesday ---Definition of zonesZone 1:<strong>Post</strong>codesZone 2:<strong>Post</strong>codesZone 3:<strong>Post</strong>codesCitiesVictoria, central post parcel dellivery officeCitiesOther post offices on Mahe, Praslin, La DigueCitiesArrival at office of exchange: 10:30Customs clearance times:48 hrsDate of last update : 29.10.2012Page 7 of 8


<strong>Parcel</strong> <strong>Post</strong> <strong>Compendium</strong> Online - Annexes<strong>Post</strong>al Services Division, <strong>Seychelles</strong>SC - <strong>Seychelles</strong>SCAItems subject to customs duty:Items not subject to customs duty:20-30 min.10 min.Comments:Last validation date: 2010-08-23Date of last update : 29.10.2012Page 8 of 8

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