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<strong>Review</strong><br />

<strong>Incident</strong> <strong>Shin</strong>as area 27-29 August 2007<br />

Final Report<br />

<strong>for</strong><br />

Authority <strong>for</strong> Electricity Regulation, Oman<br />

Submitted by<br />

Bonn, Germany/Arnhem, Netherlands<br />

<strong>Review</strong> <strong>Incident</strong> <strong>Shin</strong>as August 2007 1 09.10.2007<br />

vs. 2 (final)


Executive Summary<br />

On 27 August 2007, at 22.07h a fault on the 132 kV-line of the Oman Electricity Transmission<br />

Company SAOC (OETC) from Wadi Jizzi to <strong>Shin</strong>as led to an interruption of the power<br />

supply in the <strong>Shin</strong>as area. This area was completely without power until 07.35 h the following<br />

day, when the supply was partly restored via the 33 kV feeders of Majan Electricity<br />

Company SAOC (MJEC) using a rota load shedding scheme. The <strong>Shin</strong>as 132 kV grid station<br />

was energized again by OETC at 23.55 h on 28 August 2007. After that MJEC restored<br />

the supply to all customers, which was completed at 01.34 h on 29 August 2007.<br />

The Authority <strong>for</strong> Electricity Regulation, Oman (the Authority) asked KEMA to identify the<br />

technical reasons <strong>for</strong> the interruption and investigate the overall management of the incident<br />

by OETC. The Authority is of the view that the time taken by OETC to restore supplies<br />

was unduly excessive.<br />

We have studied several documents, including the incident reports/sequence of events of<br />

both OETC and MJEC. Furthermore, we have interviewed representatives of both OETC<br />

and MJEC, including both General Managers, OETC’s maintenance manager, representatives<br />

of OETC’s Load Dispatch Center and responsible people on-site, such as OETC’s operation<br />

engineer and MJEC’s local staff in the Sohar area.<br />

The conclusions of our review can be summarized as follows:<br />

<br />

<br />

<br />

<br />

<br />

the duration of the outage was influenced by a number of factors: the most important<br />

being that the Wadi Jizzi – <strong>Shin</strong>as line was not (n-1) compliant as required by Oman<br />

Transmission Security Standards and international best practice;<br />

OETC was aware the Wadi Jizzi – <strong>Shin</strong>as line was not (n-1) compliant but did not have<br />

a comprehensive plan in place to detect faults. Fault distance indicators installed at the<br />

Wadi Jizzi grid station could have reduced the time taken to locate the fault and reduce<br />

the duration of the supply interruption;<br />

Since we have only seen an expired maintenance contract, we are unable to confirm<br />

that a maintenance contract <strong>for</strong> the Wadi Jizzi – <strong>Shin</strong>as line was in place at the time of<br />

the incident;<br />

spare parts were not immediately available on site and had to be transported from remote<br />

locations. This contributed to the supply interruption being longer than necessary.<br />

The fault was located at 1.00 am whereas spare parts arrived on-site at 4.30 pm. Some<br />

14 hours was lost by not having spare parts available close to the site;<br />

organization of the emergency response ef<strong>for</strong>t was ad-hoc and poorly organized - it was<br />

not always clear who was in charge <strong>for</strong> coordinating the restoration activities and some<br />

<strong>Review</strong> <strong>Incident</strong> <strong>Shin</strong>as August 2007 2 09.10.2007<br />

vs. 2 (final)


necessary safety measures such as line earthing in both the Wadi Jizzi and the <strong>Shin</strong>as<br />

grid stations were not immediately implemented. OETC did not have a complete set of<br />

defined System Normalisation procedures and System <strong>Incident</strong> procedures in place as<br />

required by the Grid Code of Oman (OC 7, Contingency Planning Code, version 1.000).<br />

Restoration time could have been significantly reduced if appropriate procedures had<br />

been in place;<br />

We recommend that:<br />

<br />

<br />

<br />

<br />

<br />

OETC expedite the construction of a second circuit to <strong>Shin</strong>as to secure n-1 compliance;<br />

immediate implementation of the Contingency Planning Code of the Grid Code;<br />

further development of LDC procedures, and immediate implementation of the already<br />

identified training procedures and training plan;<br />

OETC include special measures (such as manual re-closing) <strong>for</strong> non-(n-1) compliant<br />

lines in dedicated procedures;<br />

Develop special arrangements with the Royal Oman Police <strong>for</strong> emergency situations;<br />

KEMA’s assessment has identified serious problems in the preparation <strong>for</strong> and the handling<br />

of the incident by OETC management. We believe it is fair to say that the impact of the incident<br />

could have been limited to a significant extent if proper preparation was in place and a<br />

more prompt and adequate response had followed. Our review reveals a significant scope<br />

<strong>for</strong> improvement to be achieved in future in order to bring the quality of operations within<br />

OETC to a level in line with what could reasonably be expected from a transmission operator<br />

operating within the Oman <strong>electricity</strong> market.<br />

<strong>Review</strong> <strong>Incident</strong> <strong>Shin</strong>as August 2007 3 09.10.2007<br />

vs. 2 (final)


TABLE OF CONTENTS<br />

1. Introduction 5<br />

2. Be<strong>for</strong>e the incident 6<br />

2.1. Network.............................................................................................................. 6<br />

2.2. Preparedness <strong>for</strong> a fault in the Wadi Jizzi – <strong>Shin</strong>as line ..................................... 7<br />

2.2.1. Shorten the time <strong>for</strong> finding the fault .............................................................. 8<br />

2.2.2. Spare parts available..................................................................................... 8<br />

2.2.3. Repair Tools available ................................................................................... 8<br />

2.2.4. People available ............................................................................................ 9<br />

2.2.5. Maintenance Contract ................................................................................... 9<br />

2.2.6. Conclusion..................................................................................................... 9<br />

2.3. System Operation ............................................................................................ 10<br />

2.4. Emergency organization .................................................................................. 11<br />

3. <strong>Incident</strong> 12<br />

3.1. Immediately be<strong>for</strong>e the incident........................................................................ 12<br />

3.2. Immediately after the incident .......................................................................... 12<br />

3.3. Looking <strong>for</strong> the fault location ............................................................................ 13<br />

4. Repair of the Fault and Restoration of Supply 14<br />

4.1. Fault location.................................................................................................... 14<br />

4.2. Evaluation of the damage................................................................................. 14<br />

4.3. Spare parts ...................................................................................................... 15<br />

4.4. Police reporting and rest .................................................................................. 15<br />

4.5. Repair of the line.............................................................................................. 16<br />

4.6. <strong>Incident</strong> center ................................................................................................. 17<br />

4.7. Restoring energy supply via back-feeding........................................................ 17<br />

4.8. Restoring energy supply after repair ................................................................ 18<br />

5. Conclusions 19<br />

<strong>Review</strong> <strong>Incident</strong> <strong>Shin</strong>as August 2007 4 09.10.2007<br />

vs. 2 (final)


1. INTRODUCTION<br />

On 27 August 2007, at 22.07h a fault on the 132 kV-line of the Oman Electricity Transmission<br />

Company SAOC (OETC) from Wadi Jizzi to <strong>Shin</strong>as led to an interruption of the power<br />

supply in the <strong>Shin</strong>as area. This area was completely without power until 07.35 h the following<br />

day, when the supply was partly restored via the 33 kV feeders of Majan Electricity<br />

Company SAOC (MJEC) using a rota load shedding scheme. The <strong>Shin</strong>as 132 kV grid station<br />

was energized again by OETC at 23.55 h on 28 August 2007. After that MJEC restored<br />

the supply to all customers, which was completed at 01.34 h on 29 August 2007.<br />

The Authority <strong>for</strong> Electricity Regulation, Oman (the Authority) asked KEMA to identify the<br />

technical reasons <strong>for</strong> the interruption and investigate the overall management of the incident<br />

by OETC. The Authority is of the view that the time taken by OETC to restore supplies<br />

was unduly excessive.<br />

We have studied several documents, including the incident reports/sequence of events of<br />

both OETC and MJEC. As background documents we used the Grid Code (vs. 1.000) and<br />

the ‘Report on capital and operating expenditure requirements <strong>for</strong> the Oman <strong>electricity</strong><br />

transmission company <strong>for</strong> the period 2006 - 2010’ 1 .<br />

Furthermore, we have interviewed representatives of both OETC and MJEC, including both<br />

General Managers, OETC’s maintenance manager, representatives of OETC’s Load Dispatch<br />

Center and responsible people on-site, such as OETC’s operation engineer and<br />

MJEC’s local staff in the Sohar area.<br />

This document reviews the event largely in chronological order. We start with a review of<br />

the situation be<strong>for</strong>e the incident took place (chapter 2). After that, we review the activities<br />

during and immediately after the incident in chapter 3. Chapter 4 covers all the restoration<br />

and repair activities. Our concluding remarks are contained in Chapter 5.<br />

1 by SKM <strong>for</strong> AER, July 2006<br />

<strong>Review</strong> <strong>Incident</strong> <strong>Shin</strong>as August 2007 5 09.10.2007<br />

vs. 2 (final)


2. BEFORE THE INCIDENT<br />

In this chapter we discuss the status-quo of the network, organization and staff in relation to<br />

the incident. There<strong>for</strong>e we are reviewing whether OETC was properly prepared <strong>for</strong> the fault<br />

and its consequences.<br />

2.1. Network<br />

The 132 kV <strong>Shin</strong>as grid station is connected to the Main Interconnected System by one<br />

single-circuit 132 kV-line, coming from Wadi Jizzi. In the <strong>Shin</strong>as grid station two 63 MVA<br />

132/33 kV-trans<strong>for</strong>mers feed the 33 kV-network <strong>Shin</strong>as operated by MJEC. This 33 kVnetwork<br />

has interconnections to other 33 kV networks of MJEC. These connections provide<br />

a limited back-feed via the underlying 33 kV-network. However, the back-feed is only available<br />

after rearrangements of the 33 kV-network and load-shedding in the <strong>Shin</strong>as area and<br />

elsewhere. There<strong>for</strong>e the 33 kV-network only provides limited redundancy in the event of<br />

the single-circuit 132 kV-line tripping. It can there<strong>for</strong>e be concluded that the supply to the<br />

<strong>Shin</strong>as 33 kV network does not meet the Security Standard criteria of (n-1).<br />

According to the (proposed) Oman Transmission Security Standards 2 , demand groups of<br />

20 to 100 MW should be restored immediately after a first outage ((n-1) Security Standard).<br />

Since the load of the <strong>Shin</strong>as network can reach 65 MW (<strong>for</strong>ecasted load <strong>for</strong> 2007) loss of a<br />

single line, which has to be repaired be<strong>for</strong>e the load can be restored, does not meet these<br />

Security standards.<br />

The (proposed) Security standards in Oman are similar to Security standards in many Grid<br />

Codes. However, in contrast to the Oman Transmission Security Standard, some grid<br />

codes and/or design standards accept losing load if it is only <strong>for</strong> automatic or manual<br />

switching activities taking a few minutes. E.g. the GB Security and Quality of Supply Standard<br />

specifies that <strong>for</strong> interruptions of loads (‘group demands’) up to 60 MW, two-thirds of<br />

the load has to be restored within 15 minutes. Nevertheless, since there are no possibilities<br />

to quickly restore the load in the <strong>Shin</strong>as area by fast switching actions, the network design<br />

would also not have met this type of standard.<br />

2 See section 6.2 of the ‘Report on capital and operating expenditure requirements <strong>for</strong> the<br />

Oman <strong>electricity</strong> Transmission Company <strong>for</strong> the period 2006 - 2010’, by SKM, July 2006.<br />

<strong>Review</strong> <strong>Incident</strong> <strong>Shin</strong>as August 2007 6 09.10.2007<br />

vs. 2 (final)


We were told that the investment in a second circuit to the <strong>Shin</strong>as grid station was already<br />

planned during the time that the Ministry of Housing Electricity and Water was the operator<br />

of the transmission network, ie there were plans <strong>for</strong> a second circuit to <strong>Shin</strong>as be<strong>for</strong>e 1 May<br />

2005 3 . According to OETC’s investment plan <strong>for</strong> 2006 4 a second 132 kV-circuit to the <strong>Shin</strong>as<br />

grid station had been planned <strong>for</strong> construction in 2006. We understood from OETC 5<br />

that this project had been delayed because it was combined with the investment in a new<br />

grid station in Liwa, which increased the efficiency of this investment. OETC confirmed that<br />

the construction of a second circuit to <strong>Shin</strong>as is now in the tendering phase. However, we<br />

have not seen any proof of this.<br />

It can be concluded that if there had been a second 132 kV-circuit to <strong>Shin</strong>as, the fault would<br />

not, under normal operating conditions, have caused an outage since the second feeder<br />

would have been capable of supplying the entire load. For the peak demand of the <strong>Shin</strong>as<br />

area (65 MW <strong>for</strong>ecasted <strong>for</strong> 2007) this situation is unacceptable according to international<br />

and Oman standards. This has been recognized by OETC and its predecessors <strong>for</strong> many<br />

years (be<strong>for</strong>e 2005) and KEMA strongly recommend that the contract to provide <strong>for</strong> n-1 is<br />

implemented on an expedited basis.<br />

2.2. Preparedness <strong>for</strong> a fault in the Wadi Jizzi – <strong>Shin</strong>as line<br />

The reason why, in general, the (n-1) criterion is applied is that there is a reasonable risk<br />

that faults in lines, trans<strong>for</strong>mers, generators etc will occur. This risk combined with the<br />

damage of losing load results in the need to invest to provide additional redundancy of system<br />

elements e.g. lines, trans<strong>for</strong>mers etc. Security Standards allow <strong>for</strong> and even require<br />

large investments to provide (n-1) security in transmission networks.<br />

Following this logic, situations in which these standards are not met should be considered<br />

very seriously. For these situations in which a single fault will lead to an outage with significant<br />

loss of load <strong>for</strong> a long duration (the repair time) there should be detailed and comprehensive<br />

plans.<br />

Since it was recognized by OETC (see section 2.1) that the (n-1) security criterion was not<br />

met <strong>for</strong> the Wadi Jizzi – <strong>Shin</strong>as line, then there should have been a plan in place to deal<br />

3 1 May 2005 is the date OETC took over the responsibility of the transmission network.<br />

4 See section 7.2 of the ‘Report on capital and operating expenditure requirements <strong>for</strong> the<br />

Oman <strong>electricity</strong> Transmission Company <strong>for</strong> the period 2006 - 2010’, by SKM, July 2006.<br />

5 Interview on 1 September 2007.<br />

<strong>Review</strong> <strong>Incident</strong> <strong>Shin</strong>as August 2007 7 09.10.2007<br />

vs. 2 (final)


with the actual situation that arose here. The fault in this line, which led to an outage of a<br />

load of up to 65MW, was far from being a non-credible event. The objective of this plan<br />

should be to limit the customer outage until the circuit can be repaired and restored.<br />

The plan <strong>for</strong> such a fault should concentrate on minimizing the duration of restoration or repair.<br />

This includes several issues described below.<br />

2.2.1. Locating the Fault<br />

We understood that the operation engineer did not have a very detailed indication 6 about<br />

the distance of the fault from the Wadi Jizzi grid station. Appropriate fault locators could<br />

have been installed in the Wadi Jizzi grid station to assist the operation engineer to locate<br />

the fault more precisely and provide the patrolling crew with a smaller area to search <strong>for</strong> the<br />

fault. This would have shortened the time <strong>for</strong> finding the fault location (in this case 2.5<br />

hours) significantly.<br />

2.2.2. Availability of Spare Parts<br />

Repair time of a line can be considerably reduced if all relevant spare parts are available in<br />

good quality, quantity and close to the line. Moreover, transportation would be available as<br />

well. We understood that spare conductors and sleeves were available at OETC, but that it<br />

took a) time to find them and b) time to transport them because a border station had to be<br />

passed. Spare insulators were not available at OETC at all. However, they were provided<br />

by Civil Co 7 . Having all spare parts available within a limited distance of the event would<br />

have reduced the time <strong>for</strong> getting spare parts to the fault location (in this case about 14<br />

hours) significantly.<br />

2.2.3. Repair Tools available<br />

We understood that maintenance contractor Civil Co has no crimping tools locally available<br />

<strong>for</strong> repairing the faulted 175 mm 2 conductors. Although not on a critical time path in this incident,<br />

the same requirements <strong>for</strong> these tools apply as <strong>for</strong> spare parts. They should be available<br />

in good quality, quantity and close to the line. According to the expired maintenance<br />

6 The site-engineer assumed that the distance relay tripped in zone 1, which means that the fault should be<br />

somewhere between 0-80% of the line length from Wadi Al Jizzi.<br />

7 It has to be noted that in this incident there was no need to replace the poles, since they were all intact. Since<br />

this review is about this incident only, we have not gone into detail about the availability of or repair of poles.<br />

We note however that in the event of a broken pole, the repair would be far more complicated and lengthy than<br />

in the current incident.<br />

<strong>Review</strong> <strong>Incident</strong> <strong>Shin</strong>as August 2007 8 09.10.2007<br />

vs. 2 (final)


contract with Civil Co (we have only seen a version valid until 26/05/2007), necessary<br />

equipment, tools and instruments are to be provided by the contractor (see section 2.2.5).<br />

2.2.4. People available<br />

For both patrolling and repair of the line, the same applies as <strong>for</strong> spare parts and repair<br />

tools. They should be available in good quality, quantity and close to the line.<br />

We understood that the line crew of OETC started patrolling half an hour after the fault,<br />

which means that they were readily available. Moreover, another patrolling crew was offered<br />

by MJEC and assisted OETC with patrolling. However, this was on an ad-hoc basis<br />

and not as a result of any plan by OETC.<br />

Repair of the line should be organized in such a way that the work order can be issued<br />

without delay. Preferably this should be done either by own personnel or under a (maintenance)<br />

contract (see section 2.2.5).<br />

The operation engineer of OETC on site had to coordinate patrolling, fault investigation,<br />

looking <strong>for</strong> spare parts, repair, safety switching and communication with police and MJEC,.<br />

He was the only person that was authorised to close and open earthing switches in grid stations<br />

as well. In our opinion the operation engineer is in the case of a fault overloaded with<br />

activities, which could negatively influence the duration of the supply interruption.<br />

2.2.5. Maintenance Contract<br />

We have not seen the actual maintenance contract with contractor Civil Co and are unable<br />

to confirm that a maintenance contract was in place at the time of the incident. However, we<br />

received a copy of the contract that was valid until 26/5/2007. This maintenance contract<br />

covered emergency maintenance of 132 kV lines, including the provision of adequate qualified<br />

and experience staff <strong>for</strong> this purpose with all necessary equipment, tools etc. in order to<br />

carry out the maintenance and attending the emergencies in an effective manner. The contract<br />

specifies emergency maintenance <strong>for</strong> woodenpole structures specifically. The specification<br />

includes the replacements of broken insulators and making of mid span joints and<br />

restringing of broken and damaged conductors. However, the responsibility <strong>for</strong> the provision<br />

of spare parts is with the OETC, although collection of the materials is at Civil Co again.<br />

2.2.6. Conclusion<br />

It can be concluded that due to the fact that spare parts and repair tools were not readily<br />

available, the interruption had a longer duration than necessary. If we consider that the fault<br />

location was known at 01.10h on 28 August and that the latest spare parts arrived on-site at<br />

<strong>Review</strong> <strong>Incident</strong> <strong>Shin</strong>as August 2007 9 09.10.2007<br />

vs. 2 (final)


16.30h on 28 August, it can be concluded that a lot of time (about 14 hours) was lost by not<br />

having spare parts available close to the site.<br />

Moreover, the time of finding the fault could have been shortened by having the right<br />

equipment in place <strong>for</strong> estimating the fault location more correctly. Compared to the previous<br />

item this issue is limited but we believe that a reduction in the search time of 2.5 hours<br />

could have been achieved.<br />

Finally, OETC had enough people on-site but this was partly because MJEC offered OETC<br />

assistance. Although we support the assistance provided from one company to another, it<br />

has to be noted that in this case it was done on an ad-hoc basis and there<strong>for</strong>e not planned.<br />

This means that OETC was <strong>for</strong>tunate in this instance to get this support from MJEC but we<br />

would caution against relying on this kind of support in future.<br />

2.3. System Operation<br />

The system is operated from the Load Dispatch Center (LDC) of OETC in the Muscat area.<br />

This LDC is equipped with a modern SCADA system 8 . This means that the operators can<br />

see the status of switches and measurements on their screens and operate circuit breakers<br />

and disconnecting switches. Earthing switches were not controllable from the control center<br />

at the time of the incident 9 .<br />

We have received a set of procedures from the control center. Relevant procedures include<br />

‘OETC Procedures during Abnormal Operating Conditions’ and ‘Restoration of the Power<br />

System following a complete or partial “Black-out”’. Un<strong>for</strong>tunately the set of procedures is<br />

not yet complete.<br />

Since it is recognized (see section 2.1) that a single outage in the line Wadi Jizzi to <strong>Shin</strong>as<br />

could lead to a complete outage of the <strong>Shin</strong>as area (up to 65 MW) <strong>for</strong> a considerable period,<br />

we would have expected that plans would have been in place to deal with a permanent<br />

outage in this non-(n-1) compliant line 10 . However, this was not the case.<br />

8 ABB Spider system<br />

9 We learned that originally the earthing switches were controllable from the SCADA. However, because of<br />

safety reasons it was decided to only operate earthing switches locally. Although there are also reasons why<br />

earthing switches should be operated remotely, this approach is not unusual in transmission networks.<br />

10 And probably other non-(n-1) compliant lines. However, this is not part of this review.<br />

<strong>Review</strong> <strong>Incident</strong> <strong>Shin</strong>as August 2007 10 09.10.2007<br />

vs. 2 (final)


One set of procedures is about training <strong>for</strong> control center staff. These procedures include a<br />

road map <strong>for</strong> training, plans <strong>for</strong> training and a content list <strong>for</strong> training, including training <strong>for</strong><br />

emergency situations. However, training has not started yet. This appears to be due to a<br />

lack of manpower <strong>for</strong> system operation. This means that control center staff were not adequately<br />

trained <strong>for</strong> this kind of event. However, as we point out later, in this incident this did<br />

not significantly affect the duration of the interruption.<br />

2.4. Emergency organization<br />

In case of an emergency, it is the practice within OETC that the Head of Maintenance will<br />

be the high-level coordinator. He will contact the manager of transmission and maintain<br />

contact with the operation engineer. The Load Dispatch center communicates with the directly<br />

connected customers and with the control centers of the distribution companies. Distribution<br />

companies deal with their customers.<br />

OETC does not have a complete set of defined System Normalisation procedures and System<br />

incident procedures in place as required by the Grid Code of Oman (OC 7, Contingency<br />

Planning Code, version 1.000).<br />

The consequence of that is that OETC relies completely on experience and ad-hoc measures.<br />

<strong>Review</strong> <strong>Incident</strong> <strong>Shin</strong>as August 2007 11 09.10.2007<br />

vs. 2 (final)


3. INCIDENT<br />

3.1. Immediately be<strong>for</strong>e the incident<br />

At 22.00 h the load of the <strong>Shin</strong>as region was 51 MW. At this time the system was stable.<br />

Moreover, no trips because of humidity were taking place 11 .<br />

3.2. Immediately after the incident<br />

At 22.07 h the 132 kV Circuit breaker of the Wadi Jizzi to <strong>Shin</strong>as line opened because the<br />

distance relay at Wadi Jizzi operated. Since the <strong>Shin</strong>as 33 kV-network is only supplied by<br />

this line, the trip led directly to the interruption in the power supply of this network. The reason<br />

<strong>for</strong> the trip is not yet known.<br />

The SCADA system in<strong>for</strong>med the staff of the Load Dispatch Center immediately and provided<br />

the in<strong>for</strong>mation that a distance relay in the Wadi Jizzi grid station had tripped. From<br />

the <strong>Shin</strong>as grid station no indication was received.<br />

At 22.08 h the 132 kV Circuit breaker of the Wadi Jizzi to <strong>Shin</strong>as line reclosed automatically<br />

and tripped again at Wadi Jizzi.<br />

Because the staff of the Load Dispatch Center considered humidity as a likely cause, they<br />

decided to manually reclose the circuit breaker at 22.22 h. This is not a normal procedure,<br />

but taking into consideration a loss of load of the <strong>Shin</strong>as area and having the experience<br />

that 90% of the faults in this region are caused by humidity the LDC staff took the risk of an<br />

additional reclosure. The distance relays operated again to trip the circuit 12 .<br />

We can understand the logic applied by the LDC staff to reclose the line manually, but we<br />

note that reclosure of lines after a fault is not without risk <strong>for</strong> people and equipment. Although<br />

nothing severe happened as a direct result of these auto-reclosures, it would be<br />

11 Humidity combined with fine dust is causing lots of trips in the 132 kV system at present. However, during<br />

the evening of the event no trips of this type were recorded.<br />

12 The sequence of events of MJEC reports that at 23:36h there was another attempt to manually close the 132<br />

kV Circuit breaker of the Wadi Jizzi to <strong>Shin</strong>as line, again without success. OETC reports do not mention this<br />

third attempt to reclose the Circuit Breaker.<br />

<strong>Review</strong> <strong>Incident</strong> <strong>Shin</strong>as August 2007 12 09.10.2007<br />

vs. 2 (final)


crucial <strong>for</strong> the LDC staff to be backed with appropriate procedures (eg an agreed re-closing<br />

policy) in case something serious had happened.<br />

The LDC in<strong>for</strong>med the operation engineer, MJEC and OETC’s head of maintenance immediately<br />

after the fault. Moreover, the LDC asked MJEC at 24.00 h whether back-feed would<br />

be available via 33 kV-lines. The answer was negative: MJEC did not have back feed available.<br />

3.3. Looking <strong>for</strong> the fault location<br />

The only indication <strong>for</strong> fault location available was the distance relay in the Wadi Jizzi grid<br />

station. However, <strong>for</strong> unknown reasons, this relay did not provide a proper fault indication.<br />

Based on his experience, the operation engineer concluded that the fault had to be in zone<br />

1, which meant the first 80% of the line, starting from Wadi Jizzi.<br />

Two patrolling teams started patrolling the line at about 22.40 h. The first patrolling team<br />

was an OETC/Civil Co team. Civil Co is providing patrolling services under the (expired)<br />

maintenance contract (see section 2.2.5). The other patrolling team was offered by MJEC<br />

to OETC. The patrolling teams were instructed to start looking <strong>for</strong> the location from tower<br />

88. One team in the direction of tower 1, the other in the direction of tower 231 (80% of the<br />

line).<br />

After about 2.5 hours, the fault location was found at 01.10 h on 28 August. OETC was<br />

happy with the time <strong>for</strong> getting the fault location, taking into account the length of the line<br />

(37 km) to be patrolled, the darkness and the terrain that had to be patrolled. Although we<br />

do not have a complete overview on the terrain that had to be patrolled, we did not find any<br />

indication that this time was too long, taking into account that no fault distance indicators<br />

were installed at the Wadi Jizzi grid station (see section 2.2.1).<br />

<strong>Review</strong> <strong>Incident</strong> <strong>Shin</strong>as August 2007 13 09.10.2007<br />

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4. REPAIR OF THE FAULT AND RESTORATION OF SUPPLY<br />

4.1. Fault location<br />

The fault itself consisted of three broken conductors and several broken insulators 13 . The<br />

three conductors were cut above a graded road, close to Sohar roundabout, which is part of<br />

the highway system of Oman. The fault location itself is flat with not many obstacles. The<br />

line was cut between tower 165 and 166 and isolators of towers 165, 166 and 167 were<br />

broken. Poles 165 and 166 are constructed with two wooden poles (H-poles). Tower 167 is<br />

a wooden three-pole suspension tower and was assumed (by OETC) to have absorbed the<br />

<strong>for</strong>ces.<br />

Figure 1: Fault location. (Left: Pole 165 and 166 with graded road in between. The line was<br />

cut exactly above the road. Right: suspension tower 167).<br />

4.2. Evaluation of the damage<br />

After locating the fault, the operation engineer went directly to the site. He investigated the<br />

fault and at 02.30 h the in<strong>for</strong>mation was available about the spare parts that would be<br />

needed <strong>for</strong> the repair. It was also recognized that these spare parts were not available in<br />

the Sohar area.<br />

13 The cause of the fault itself was not a part of this review. We there<strong>for</strong>e do not go into detail on this.<br />

<strong>Review</strong> <strong>Incident</strong> <strong>Shin</strong>as August 2007 14 09.10.2007<br />

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4.3. Spare parts<br />

Since spares were not available in the Sohar area, spare parts had to be found in other regions.<br />

It was recognized that in the network around Al Buraimi similar lines are installed as<br />

the faulted line. For this reason, at 02.30 h OETC staff in Al Buraimi was contacted by the<br />

operation engineer. The Al Buraimi staff were asked whether they had spare parts <strong>for</strong> the<br />

line in stock. At 03.30 h the Al Buraimi people reported that they had conductors and<br />

sleeves available. However, they could not find any insulators in their stores.<br />

Although only two to three hours drive (with this material, with a normal car less than two<br />

hours) from the fault location, it took until noon be<strong>for</strong>e the material was on the fault location.<br />

Main reason <strong>for</strong> this was that a border station (Although in Oman, Al Buraimi is on the UAE<br />

side of border check point) had to be crossed. For crossing the border, a special permission<br />

had to be issued by the Royal Oman Police (“ROP”). However, this could only be done during<br />

office hours. The Al Buraimi OETC employee there<strong>for</strong>e went to the ROP at around<br />

07.30-08.00 h. With some difficulty (he had to leave his passport behind as guarantee) he<br />

managed to get permission but not until around 10.00 h. Only after this time could the conductors<br />

and sleeves have been transported out of Al Buraimi. Conductors and sleeves arrived<br />

at the fault location at about 15.00 h. We do believe that it would be very useful to develop<br />

special arrangements with the ROP <strong>for</strong> emergency situations, which will enable a<br />

smoother restoration of the faults in case of emergency.<br />

With respect to the insulators which were not available at Al Buraimi, OETC tried to contact<br />

KEC and Civil Co <strong>for</strong> insulators. In the end, Civil Co found six insulators in their stores<br />

which were left over from the time they constructed the line. However, it took a long time to<br />

find these spare parts and transport them to the fault location. All material was at the fault<br />

location at 16.30 h.<br />

It is recognized by the Head of Maintenance of OETC that it took too long to get the spare<br />

parts to the fault location. For this reason OETC will in future store spare material in the<br />

Sohar area. This will include 10 insulators, sleeves and conductors.<br />

4.4. Police reporting and rest<br />

Between 02.30 h and 04.30 h the operation engineer went to the police to report the incident.<br />

After that (between 04.30 and 05.30h) the operation engineer went home <strong>for</strong> a short<br />

rest of about one hour.<br />

We recognize that both reporting to the police and resting were probably necessary actions<br />

that had to be per<strong>for</strong>med by the operation engineer. However, we recognize as well that it<br />

was unclear who was in charge <strong>for</strong> the coordination of the restoration activities at that time<br />

<strong>Review</strong> <strong>Incident</strong> <strong>Shin</strong>as August 2007 15 09.10.2007<br />

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at site. Moreover, necessary safety measures such as line earthing in both the Wadi Jizzi<br />

and the <strong>Shin</strong>as grid station were not yet in place. It could be concluded that the coordination<br />

at the fault location was a one-man organization. Especially during the first hours additional<br />

staff could have relieved the operation engineer.<br />

4.5. Repair of the line<br />

Since no maintenance contract <strong>for</strong> these kind of emergency repair activities was in <strong>for</strong>ce at<br />

the time of the fault (see section 2.2.5), Civil Co was contracted <strong>for</strong> the repair activities at<br />

06.30h. A repair crew, consisting of Civil Co people was on-site at 08.00h. This crew was<br />

instructed not to touch the line, since the line was not yet earthed. At 11.20 h the line was<br />

earthed at the <strong>Shin</strong>as grid station by the Operation engineer (PTW#400). At that time, the<br />

earthing switches at the Wadi Jizzi grid station were closed as well by local staff. After the<br />

line was earthed and the portable earths installed at the site of the fault, the preparation activities<br />

<strong>for</strong> the repair had been started.<br />

However, it was only when all material was available on-site that the real repair activities<br />

could start. It was reported by different people that conductors and sleeves arrived from the<br />

Al Buraimi substation around noon. The insulators arrived at about 16.30 h.<br />

The repair activities itself consisted of the replacement of a number of insulators 14 and three<br />

stretches of conductors (one on each phase). These activities took from 16.30h to 23.35 h,<br />

which means about seven hours. Taking into consideration that the construction crew was<br />

already on-site <strong>for</strong> the entire day and that the majority of the work was done in darkness<br />

and with material which was not familiar to the repair crew, a repair time of seven hours<br />

could be considered reasonable.<br />

At 23.35 h the repair work was completed. At this time the operation engineer was at the<br />

<strong>Shin</strong>as grid station <strong>for</strong> opening the line earth switches and closing the line disconnectors.<br />

He per<strong>for</strong>med these switching activities after OETC management on-site confirmed to him<br />

by phone that the repair activities had been completed, portable earths had been removed<br />

and that the line could be energized again. At the same time, the earths at the Wadi Jizzi<br />

were removed by local grid station staff.<br />

14 Different people mention different numbers from three and five.<br />

<strong>Review</strong> <strong>Incident</strong> <strong>Shin</strong>as August 2007 16 09.10.2007<br />

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4.6. <strong>Incident</strong> center<br />

As discussed in the section 2.4, OETC does not have procedures <strong>for</strong> an emergency organization.<br />

However, OETC’s Head of Maintenance was in charge of the restoration activities.<br />

He was doing this from his offices in Muscat. The General Manager of Muscat was on-site<br />

from early morning onwards in order to take decisions. Moreover, the operation engineer of<br />

OETC in this area was coordinating the local activities. This included coordination of line<br />

patrolling, analysis of the damage, looking <strong>for</strong> spare material (e.g. contacting the people at<br />

Al Bahraimi substation, at contractor Civil Co, at KEC), communication to local people from<br />

distribution company MJEC, communication to the police, earthing of the line at the <strong>Shin</strong>as<br />

grid station, repair activities, releasing the line <strong>for</strong> energizing, opening the earthing switches<br />

at the <strong>Shin</strong>as grid station.<br />

Although the Grid Code (OC 7.6) requires the establishment of an incident center immediately<br />

following a major System <strong>Incident</strong>, OETC did not do so. Instead of this, a number of<br />

people, including the General Managers of OETC and MJEC gathered at the location of the<br />

fault.<br />

We do think that the provisions in the Grid Code to establish an incident center are sensible<br />

rules that could improve communication and coordination.<br />

4.7. Restoring energy supply via back-feeding<br />

The <strong>Shin</strong>as 33 kV network has two long 33 kV-connections to the Sohar 33 kV-network<br />

which allow <strong>for</strong> limited back-feeding. At about 07.30h MJEC started to restore customers<br />

(up to 30 MW could be restored) on a rota basis. For this, MJEC had also to shed load in<br />

other regions, by switching off 11 kV-feeders (max 25 MW was shed, it was taken care that<br />

the load of hospitals, communication points and police was not shed). By this scheme,<br />

more customers were interrupted but the damage was shared between more customers.<br />

Because of the long 33 kV-connections (up to 70 km) and the power factor of the load of<br />

(mainly) air conditioners, maintaining the Voltage was an important issue. For this reason,<br />

MJEC had sent staff to important 33 kV substations in order to be able to control the<br />

capacitor banks and the tap changers on the 33 kV-trans<strong>for</strong>mers manually (normally operated<br />

automatically).<br />

We have asked MJEC why they only started restoring the energy supply at 07.30 h. MJEC<br />

explained that only then did OETC in<strong>for</strong>m MJEC that the incident was larger than they had<br />

indicated be<strong>for</strong>e. At around 09.00 h OETC in<strong>for</strong>med MJEC that the outage would take to<br />

about 16.00 h. However, it took until 23.55h.<br />

<strong>Review</strong> <strong>Incident</strong> <strong>Shin</strong>as August 2007 17 09.10.2007<br />

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At 14.45 h LDC asked the Oman Mining Company to provide assistance by synchronizing<br />

their GTs to the 66 kV network. After that MJEC was in<strong>for</strong>med to take whatever possible<br />

load from the Magan 66 kV substation. Although a positive action, we are a bit surprised<br />

about the timing of this action, 16 hours after the start of the incident and more than seven<br />

hours after restoration by MJEC had started.<br />

4.8. Restoring energy supply after repair<br />

After the trans<strong>for</strong>mers were re-energized, MJEC could restore the supply in the <strong>Shin</strong>as 33<br />

kV again, by rearranging the 33 kV network. Since the 33 kV-feeders are not (yet) in the<br />

SCADA system, this job was carried out by five groups of MJEC staff. At 01.34 h all customers<br />

were back on supply.<br />

Considering the size of the network and the length of the feeders (up to 70 km), the fact that<br />

the MJEC network was rearranged <strong>for</strong> rota supply to different customers and the darkness,<br />

restoration of the supply to all customers in 1 hour and 44 minutes can be considered as a<br />

good per<strong>for</strong>mance on the part of MJEC.<br />

<strong>Review</strong> <strong>Incident</strong> <strong>Shin</strong>as August 2007 18 09.10.2007<br />

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5. CONCLUSIONS<br />

Based on the review described in the previous chapters we conclude that the duration of<br />

the outage was influenced by a number of factors:<br />

The first and most important factor is that the supply to the <strong>Shin</strong>as area is not (n-1) compliant.<br />

If the supply had been (n-1) compliant the permanent trip of a single circuit would not<br />

have led to any supply losses <strong>for</strong> customers. Although the network should have been redundant<br />

according to the standards in Oman and international best practice, the process is<br />

well underway with the project to provide this redundancy in the tendering phase.<br />

Since it was recognized by OETC that the line was not (n-1) compliant and because a line<br />

fault is not uncommon, we would expect proper preparation including a comprehensive<br />

plan <strong>for</strong> a line fault in the Wadi Jizzi – <strong>Shin</strong>as line.<br />

With respect to this preparation, fault distance indicators installed at the Wadi Jizzi grid<br />

station could have reduced the time <strong>for</strong> locating the fault location (2.5 hours) significantly.<br />

Since spare parts were only completely available about 14 hours after the materials that<br />

were needed <strong>for</strong> repair of the line were identified, we conclude that spare parts were not<br />

available or not available on a limited distance to the line. Having relevant spare parts<br />

available would have reduced this time of 14 hours significantly.<br />

Since we have only seen an expired maintenance contract, we are unable to confirm that a<br />

maintenance contract <strong>for</strong> the Wadi Jizzi – <strong>Shin</strong>as line was in place at the time of the incident.<br />

We found some issues which did not influence the duration of the outage significantly but<br />

could also be improved. Firstly, we found that OETC relied on the assistance of other parties,<br />

e.g. a team from MJEC assisted the line patrol team on an ad-hoc basis. Plans <strong>for</strong> incidents<br />

of this type should include <strong>for</strong>mal arrangements <strong>for</strong> assistance from third parties.<br />

The organization of the emergency organization was ad-hoc. We do suggest developing<br />

and using clear procedures <strong>for</strong> organizations of emergency situations as proposed by<br />

the Contingency Planning Code. This includes system normalization procedures and system<br />

incident procedures. Moreover, it includes the establishment of an incident center, a<br />

communication plan and the organization of the restoration and repair, including the<br />

role and workload of the operation engineer and coordination of the outage. Finally, we do<br />

<strong>Review</strong> <strong>Incident</strong> <strong>Shin</strong>as August 2007 19 09.10.2007<br />

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elieve that it would be helpful to develop special arrangements with the Royal Oman Police<br />

<strong>for</strong> emergency situations, which will enable a better cooperation and understanding in<br />

case of emergency.<br />

Although a start the procedures of the LDC should be further completed and developed.<br />

The training procedures and training plan are rather complete but the training <strong>for</strong><br />

LDC should actually take place.<br />

Since a fault in a non- (n-1) compliant line is a special case, sometimes unusual measures<br />

(such as manual reclosing) could be considered. However, since there is limited time to<br />

evaluate these measures, we suggest including special measures <strong>for</strong> non-(n-1) compliant<br />

lines in dedicated procedure. This could include a re-closing policy especially as the<br />

network is subject to large numbers of transient humidity faults.<br />

KEMA’s assessment has identified serious problems in the preparation <strong>for</strong> and the handling<br />

of the incident by OETC management. We believe it is fair to say that the impact of the incident<br />

could have been limited to a significant extent if proper preparation was in place and a<br />

more prompt and adequate response had followed. Our review reveals a significant scope<br />

<strong>for</strong> improvement to be achieved in future in order to bring the quality of operations within<br />

OETC to a level in line with what could reasonably be expected from a transmission operator<br />

operating within the Oman <strong>electricity</strong> market.<br />

<strong>Review</strong> <strong>Incident</strong> <strong>Shin</strong>as August 2007 20 09.10.2007<br />

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