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Request for Proposal - Inland Regional Center

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INLAND REGIONAL CENTER<br />

…valuing independence, inclusion and empowerment<br />

P. O. Box 19037, San Bernardino, CA 92423<br />

Telephone: (909) 890‐3000<br />

Fax: (909) 890‐3001<br />

`<br />

<strong>Request</strong> <strong>for</strong> <strong>Proposal</strong><br />

DATE OF POSTING: September 30, 2013<br />

<strong>Inland</strong> <strong>Regional</strong> <strong>Center</strong> (IRC) is now accepting proposals <strong>for</strong> any interested applicant to provide Transportation<br />

Broker Services as defined in Cali<strong>for</strong>nia Code of Regulations (CCR), Title 17, Section 54342 (a)(83).<br />

The ideal applicant will have at least 10 years of experience providing transportation broker services <strong>for</strong> a<br />

<strong>Regional</strong> <strong>Center</strong>, foster positive working relationships with consumers, consumer representatives, vendors, and<br />

IRC, and provide safe and efficient services in a cost effective manner.<br />

SCOPE OF WORK:<br />

IRC expectation is that the selected applicant will provide the following;<br />

A. Routing and Scheduling <strong>for</strong> all IRC vendored transporters<br />

B. Conduct monitoring and quality assurance activities <strong>for</strong> all IRC vendor transporters<br />

C. Ensure vendor record retention requirements are being met<br />

D. Per<strong>for</strong>m safety reviews on vehicles<br />

E. Assist IRC with the implementation of contracted transportation services<br />

F. Conduct New Vendor Orientations and On‐going Training<br />

G. Report and follow‐up on Special Incidents<br />

H. Act as an IRC representative as defined in CCR, Title 17, Section 50602(d), as necessary<br />

I. Assist vendors with ensuring all applicable laws and regulations will be followed (ie; Welfare and<br />

Institutions Code, CCR Title 17, Commercial Codes and Vehicles Codes)<br />

SUPPLEMENTAL REQUIREMENTS:<br />

In addition to the scope of work listed above, once selected, the applicant must ensure the following:<br />

A. Maintain a physical office location within San Bernardino and/or Riverside County<br />

B. Maintain experienced and knowledgeable staff<br />

C. Maintain staffing levels to accommodate workload<br />

D. Utilize appropriate and adequate transportation routing software<br />

E. Meet insurance requirements as prescribed by IRC Board of Trustees<br />

F. Complete the <strong>Regional</strong> <strong>Center</strong> Vendorization process as outlined


INLAND REGIONAL CENTER<br />

PROPOSAL GUIDELINE<br />

Each applicant is responsible <strong>for</strong> submitting all required documents listed below:<br />

1. <strong>Request</strong> <strong>for</strong> <strong>Proposal</strong> (RFP) Affirmation ‐See attachment A. This attachment reflects your<br />

acknowledgement of submitting a proposal to <strong>Inland</strong> <strong>Regional</strong> <strong>Center</strong>, the items contained in your<br />

proposal are not falsified and you understand the terms of this proposal.<br />

2. <strong>Request</strong> <strong>for</strong> <strong>Proposal</strong> (RFP) Application‐ See Attachment B. The applicant may submit a retyped version<br />

of this application with responses to the questions accordingly.<br />

3. Current Financial Standing ‐See attachment C. This in<strong>for</strong>ms IRC that the applicant is financially sound.<br />

There are three items required in this section. A document that represents each of the sections must be<br />

submitted with your proposal.<br />

4. Operational Costs and Bid – Applicant must submit a budget that clearly identifies anticipated<br />

operational costs of the proposed program and must identify the rate of reimbursement that is required<br />

to provide services on a PER CONSUMER BASIS.<br />

5. Applicant Business Model‐ Describe your organizations structure, to include founders, owners and/or<br />

investors. Please provide an organization chart, incorporation documents and an annual report that<br />

describes your experience and commitment to the providing services <strong>for</strong> IRC.<br />

6. A minimum of three (3) qualified letters of reference <strong>for</strong> the applicant. They are required to be on<br />

letterhead, signed by the individual providing the reference. References from members of the<br />

applicant’s family, staff, or governing board will not be accepted.<br />

7. Resume(s) <strong>for</strong> known key staff and consultants.<br />

8. Description of Service not to exceed fifteen (15) pages and to include but not limited to the following:<br />

1. Mission and Values Statements<br />

2. A description <strong>for</strong> each area listed on the Scope of Work (see RFP announcement)<br />

3. An explanation of how the applicant will meet items A‐D on the Supplemental Requirements<br />

(see RFP announcement)<br />

4. Schedule of Development: The schedule is a step‐by‐step action plan which includes<br />

measurable, time‐limited activities by which to develop the proposed service<br />

TP 9.25.13


INLAND REGIONAL CENTER<br />

Submission In<strong>for</strong>mation:<br />

1. IRC will accept proposals NO LATER THAN Monday, October 28, 2013 by 4:00PM<br />

2. Late submissions will not be considered<br />

3. Submission must include four (4) copies of the proposal (NO BINDERS PLEASE)<br />

4. <strong>Proposal</strong>s must be sealed and delivered to the attention of Resource Development & Transportation<br />

Unit (RDTU) Tesa Patterson<br />

Delivery options:<br />

a. HAND DELIVER to: 1365 South Waterman Ave., San Bernardino, CA 92408; OR<br />

b. MAIL to: P.O. Box 19037, San Bernardino, CA 92423‐9037<br />

Notice to Applicants:<br />

1. In the event that no proposal is selected <strong>for</strong> the services being solicited, IRC may not elect to develop<br />

the service or may issue a new RFP.<br />

2. IRC reserves the right to withdraw this RFP and/or any item at any time without notice.<br />

3. Applicants will be disqualified <strong>for</strong> any of the following:<br />

a. Failure to disclose any history of deficiencies i.e. reports of consumer abuse, road violations etc.<br />

b. Non adherence to RFP guidelines (i.e. incomplete applications, no verification of financial<br />

statements; incomplete budget in<strong>for</strong>mation, etc.)<br />

c. Previous failure to per<strong>for</strong>m or noncompliance with Title 17 or other appropriate codes and<br />

regulations<br />

RFP Timeline:<br />

Monday, September 30, 2013 ‐ RFP Released<br />

Tuesday, October 8, 2013‐ <strong>Proposal</strong> Questions must be submitted<br />

Tuesday, October 15, 2013‐ <strong>Proposal</strong> Answers and Clarifications published online<br />

Monday, October 28, 2013 ‐ <strong>Proposal</strong>s Due to IRC Office by 4:00 pm<br />

Tuesday, November 12, 2013 – Selection made and Award Letter mailed*<br />

Monday, November 27, 2013 – Service Agreement Contract signed**<br />

Wednesday, January 1, 2014‐ Service Agreement Contract effective<br />

*subject to applicant interviews as required<br />

**subject to availability<br />

Questions:<br />

Please feel free to contact any of the following:<br />

Treva Webster, Director, Community Services OR Tesa Patterson, Program Manager, RDTU<br />

a. 909.890.3493 a. 909.890.3473<br />

b. twebster@inlandrc.org b. tpatterson@inalndrc.org<br />

TP 9.25.13


INLAND REGIONAL CENTER<br />

Attachment A:<br />

PROPOSAL AFFIRMATION<br />

❐<br />

❐<br />

❐<br />

❐<br />

❐<br />

❐<br />

❐<br />

Attachment A: Completed RFP Affirmation<br />

Attachment B: Completed RFP Application<br />

Attachment C: Current Financial Standing<br />

Operational Costs and Bid<br />

Applicant Business Model<br />

Three (3) Qualified Letters of Reference<br />

Resumes<br />

Description of Service (NOT TO EXCEED 15 PAGES)<br />

I affirm that the in<strong>for</strong>mation presented in this proposal is true and that this proposal was developed and<br />

authored by the person(s) indicated. I understand that any falsification of in<strong>for</strong>mation or failure to disclose<br />

any history of deficiencies or abuse will be cause <strong>for</strong> immediate disqualification. I also understand that failure<br />

to meet minimum qualifications as stated in the RFP, late proposal submissions, facsimile proposal<br />

submissions, any missing in<strong>for</strong>mation (e.g., sections), and any proposals in excess of the maximum page<br />

allowance will also be cause <strong>for</strong> disqualification. I also understand that in the event that my proposal is<br />

selected <strong>for</strong> development, further discussion <strong>for</strong> final agreement may be required. My signature below<br />

authorizes IRC to verify references and bank statements.<br />

Applicant Signature<br />

Date<br />

Applicant Signature<br />

Date<br />

TP 9.25.13


INLAND REGIONAL CENTER<br />

Attachment B:<br />

PROPOSAL APPLICATION<br />

1. Date Submitted:<br />

2. Type of Service (as stated in RFP):<br />

3. Applicant Name (as it would appear on license/ contract):<br />

Address:<br />

City, State Zip Code:<br />

Telephone # (s):<br />

Facsimile (Fax) #<br />

4. Contact Person (s):<br />

Telephone # (s):<br />

5. Is applicant an individual, a partnership, or a corporation?<br />

6. If a corporation, is it non‐profit or profit?<br />

7. Is applicant a current vendor with any regional center? If yes, list vendorized<br />

name(s) and types of services (include levels of residential facilities, if applicable.<br />

8. Have you provided services to persons with severe behavioral challenges? If yes,<br />

what types of services and how many years? Which <strong>Regional</strong> <strong>Center</strong>s?<br />

9. Have you or any member of your organization, received a Corrective Action Plan<br />

(CAP), Sanction, an Immediate Danger, an “A” or “B” citation, or any citation from a<br />

<strong>Regional</strong> <strong>Center</strong> or State Licensing Agency? If yes, please explain:<br />

10. Have you, any member of your organization, or your staff ever received a citation<br />

from any agency <strong>for</strong> child abuse or adult abuse? If yes, please explain:<br />

TP 9.25.13


INLAND REGIONAL CENTER<br />

Attachment C:<br />

CURRENT FINANCIAL STANDING<br />

Attach the following:<br />

1) Verifiable bank statements<br />

a. Copies of bank statements must be attached (most current 3 months).<br />

b. Must submit a signed letter that gives IRC permission to contact your banker should your<br />

statements require verification.<br />

2) ONE OF THE FOLLOWING<br />

a. Most current audited financial statement that expresses an unqualified opinion; OR<br />

b. Compiled financial statements prepared by a Certified Public Accountant that adhere to<br />

Generally Accepted Accounting Principles.<br />

Please note that financial statements that are based upon representations from the applicant, and<br />

do not adhere to Generally Accepted Accounting Principles, are not acceptable.<br />

3) Assets, Liabilities, Income and Lines of Credit (can be in this <strong>for</strong>mat):<br />

a. Current Assets (to include):<br />

• Cash in Banks<br />

• Accounts Receivable<br />

• Notes Receivable<br />

• Equipment/Vehicles<br />

• Inventories<br />

• Deposits/Prepaid Expenses<br />

• Life Insurance (Cash Value)<br />

• Investments Securities (Stocks and Bonds)<br />

b. Fixed Assets (to include):<br />

• Building and/or Structure<br />

• Real Estate Holdings<br />

• Long‐Term Investments<br />

• Potential Judgments and Liens<br />

c. Current Liabilities:<br />

• Accounts Payable<br />

• Notes Payable (Current Portion)<br />

• Taxes Payable<br />

d. Long‐Term Liabilities:<br />

• Notes/Contracts Payable<br />

• Real Estate Mortgages<br />

e. Other Income: Wages or Revenue from other sources (Specify):<br />

f. Line of Credit Amount Available:<br />

TP 9.25.13

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