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spa opportunities
Issue No 94 27 August – 9 September 2010 £2.00
October debut for Rainforest Spa
US$2m St Lucian facility located at the base of Petit Piton
A Rainforest Spa is to open at the Jalousie
Plantation Sugar Beach on the Caribbean island
of St Lucia in October 2010.
The US$2m (1.57m, £1.32m) spa will be
situated at the base of the World Heritage-listed
Petit Piton mountain and feature six treehouse
treatment gazebos tucked into the rainforest.
Blending St Lucian culture as well as a
strong Caribbean aesthetic with contemporary
elements, other facilities at the spa will include
a wet treatment room, a beauty salon and an
The spa rooms will be located at the base of the World Heritage-listed mountain
earthen steamroom, a Temascal, which will be
warmed by volcanic spring water.
Designed by Lane Pettigrew of LPA
International, Inc in collaboration with the
owner of the Jalousie Plantation, Roger Myers,
the central focus of the spa will be an open-air
relaxation gazebo suspended over running
water at the base of the Petit Piton.
In June 2010, Julia Leone was appointed as
the Plantation’s director of health and wellness.
Details: http://www.thejalousieplantation.com
www.spaopportunities.com
The black pool at the Devi Garh hotel, Udaipur
L’Occitane to enter
Indian spa market
French brand L’Occitane is to enter the
Indian market in partnership with Devi
Resorts with three spas in Rajasthan.
Branded Devi Spa by L’Occitane,
each spa menu will feature indigenous
ingredients from Rajasthan, combined
with L’Occitane formulae.
The spas will be located in the Devi
Garh Palace in Udaipur, the Devi Ratn
Resort in Jaipur and the Rasa Resort,
also in Jaipur, which will feature luxury
tents with private spa pavilions and is
located adjacent to a wildlife reserve.
The L’Occitane brand also has a
further confirmed spa opening in Jimbaran,
Bali, in December 2010. Details:
http://www.loccitane.com
UK spa called Lifehouse to
open in December 2010
Following a £30m (36.4m, US$46.9m)
investment, a luxury new destination health spa
is nearing completion in Thorpe Hall manor in
Thorpe-le-Soken, Essex, UK.
Called Lifehouse, the facility will be located
within 135 acres of grounds, including 12 acres
of historic, listed gardens.
Lifehouse will open in December 2010 with
100 guest bedrooms as well as 35 treatment
rooms. Other facilities comprise a thermal spa
area, a swimming pool and an outdoor fitness
circuit. Babor products will be used in spa
therapies. Details: http://www.lifehouse.co.uk
Exterior view of the £30m new spa
Wynn Resorts doubles profit
Casino, hotel and spa operator Wynn Resorts
has more than doubled its second quarter
profits, mainly thanks to a strong performance
by its Macau operations. Wynn reported profits
of US$52.4m (£33.4m, 40m) for the three
months to 30 June, up from US$25.5m (£16.2m,
19.8m) in 2009, as net revenues at Wynn
Macau rose by 74.1 per cent.
During the period, the group opened Encore
at Wynn Macau, a further expansion of Wynn
Macau. At its Las Vegas resort, Wynn achieved
an occupancy rate of 92.6 per cent, up from the
86.6 per cent generated in the same period in
2009. Details: http://www.wynnresorts.com
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NEWS
spa opportunities
THE LEISURE MEDIA COMPANY
Rezidor extends Radisson Blu brand
Croatian property debuts with spas planned for Morocco and Porticcio
European office
Portmill House, Portmill Lane,
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Managing Editor
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Journalists
Katie Barnes +44 (0)1462 471925
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Design
Ed Gallagher +44 (0)1905 20198
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Recruitment, training & tenders
Annie Lovell +44 (0)1462 471901
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Simon Hinksman +44 (0)1462 471905
The Rezidor Hotel Group’s Radisson Blu Resort
brand has further extended to Split, Croatia,
with a new resort and spa.
Located on the Adriatic coast and boasting
panoramic views over the Mediterranean Sea
and the nearby island of Brač, the existing
Hotel Split underwent an extensive renovation
before reopening as the Radisson Blu Resort
Split. There is also an Anne Sémonin spa featuring
eight treatment rooms, a whirlpool, a sauna
and a range of steam baths.
Rezidor is also in the final stages of planning
two resorts with spas for Tangier and Saidia
in Morocco, although opening dates are yet
to be confirmed. Elsewhere within the group,
the Radisson Blu Resort & Spa Porticcio, the
brand’s first venture onto the French island of
Corsica, will open in early 2012. Situated on
the west of the island, the Radisson Blu Resort
& Spa Porticcio will feature 170 bedrooms.
Details: http://www.radissonblu.com
The Necker Belle is a 105ft luxury catamaran
The new hotel’s facade in Split, Croatia
Voya chosen for Necker Belle
The privately-owned collection of luxury
retreats, Virgin Limited Edition, has appointed
Voya as its only onboard beauty product line for
Necker Belle, its luxury 105ft (32m) catamaran.
A spa therapist was recently introduced
onboard Necker Belle while a range of face
and body treatments have been created in
collaboration with Voya.
Virgin Limited Edition is owned by Sir Richard
Branson and the collection also includes
Necker Island in the British Virgin Islands.
Details: http://www.virginlimitededition.com
Financial Controller
Sue Davis +44 (0)1395 519398
Financial Administrator
Denise Gildea +44 (0)1462 471930
Circulation Manager
Michael Emmerson +44 (0)1462 471932
Ordering your free copy of Spa Opportunities
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Distribution: Spa Opportunities is published 24 times a year by
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© Cybertrek Ltd 2010 SSN 1753-3430
IDEA Health & Fitness Association’s future trends
The global membership organisation
for exercise professionals, IDEA Health
& Fitness Association (IDEA), has
published its 15th annual IDEA Fitness
Programs & Equipment Trends Report.
The survey is intended to assist fitness
directors and facility managers to
map out what fitness equipment their
customers are using the most and what
fitness programmes they might need to
consider including in their offer.
The report shows that personal training
continues to be in high demand,
while equipment trends are aligned with
the sustained growth in personal training.
Types of equipment that are easily
transportable and that can be individualised
are very compatible with personal
training sessions.
The report also claims that so-called
‘mind-body programming’ has only had
mixed success. The big area of growth
is in pilates, while meditation, t’ai chi
and yoga have declined in prevalence.
The constant stream of new group
exercise formats is also a consideration
for managers, as large enough facilities
and qualified instructors are needed to
make the sessions successful. Details:
http://www.ideafit.com
2 Read Spa Opportunities online www.spaopportunities.com/digital
Issue No 76 94 © Cybertrek 2009 2010

news & jobs updated daily at www.spaopportunities.com
New Balinese menu at
Cable Beach resort and spa
The Bali Hai Resort and Spa near Cable
Beach in Broome, Australia has unveiled
a new menu and Balinese-inspired spa
range. The menu includes a range of
new treatments including a bamboo
fusion massage and foot ritual. The new
spa range blends lime and coconut and
includes a hair cream and a massage oil.
Details: http://www.balihairesort.com
The resort sits between mountains and olive groves near the Adriatic Sea
Raison d’Etre’s Puglia spa nears launch
A late 2010 opening date has been confirmed
for the Egnathia Spa at the Borgo Egnazia
resort in Puglia, Italy.
Created by spa consultants Raison d’Etre, the
spa will open in the last quarter of 2010 at the
Borgo Egnazia Golf and Spa Resort, which sits
between mountains and olive groves near the
Adriatic Sea. The first phase – a 63-room hotel
and 28 pool villas – opened in May, while 72
townhouses will open later this year.
A “celebration of Puglian architecture, history
and tradition”, the 19,375sq ft (1,800sq m),
two-storey spa features 12 treatment rooms.
There will also be a wet area with a tepidarium,
caldarium, frigidarium and two scrub rooms.
Other facilities will include a mani-pedi area,
barber shop, hairdresser’s, meditation room,
studio, gym, café and bookshop.
The spa will utilise the citrus fruits native to
the region, with the scent infused in treatment
rooms, and lemon, lime and orange oils used in
a wide range of facials, wraps and scrubs. Other
products will be supplied by Sodashi. Details:
http://www.raisondetrespas.com
Responsible luxury pavilion at Beyond Beauty Paris
A new pavilion focusing on responsible luxury
and wellbeing is to debut within the European
Spa exhibition at the Beyond Beauty Paris event.
Called Spa and Wellbeing 2.0, the pavilion
has been created by wellbeing specialist
Motti Essakow and Helen Coulon, founder
of Buddhattitude spa brand. It will focus on
issues surrounding responsible spa going, to
include planning and development; design and
The treatment will be available from September
architecture and management and operations.
Areas will include a fitness zone created by
Technogym; a ‘Nest’ with music from Buddha
Bar DJs and a wet area created by Italian
company Piscine Laghetto.
Free copies of Spa Opportunities magazine
will also be available. Beyond Beauty Paris will
take place in September in France. Details:
http://www.beyondbeautyparis.com
Peninsula Tokyo addition
A new Influence of Shiatsu body massage will
be added to the spa menu at The Peninsula
Tokyo spa by ESPA from September 2010.
Designed exclusively for the Japanese hotel
spa, the new massage was created in collaboration
with shiatsu lecturer and practitioner
Rosamunde Jordan and is intended to help
enhance the body’s Qi, restoring equilibrium.
Details: http://www.peninsula.com
Bali Hai resort is located near Cable Beach
Spatality unveils new Latin
American spa for Portal Hotels
A 2,073sq ft (192sq m) spa has opened
at the Porta Hotel in Antigua, Guatemala.
The Ceiba spa features a garden-like
entrance and treatment rooms with
ancient stone. Intended to feel colonial
and antique, the spa also includes four
treatment rooms, a temazcal patio and
infra-red saunas as well as a couple’s
suite. The main product supplier is Comfort
Zone. Consultancy Spatality was
tasked to deliver a range of pre-opening
and technical services. Details: http://
www.spatality.com
Ayurvedic spa packages
launch at Golden Tulip Phuket
Two ayurvedic spa packages have been
introduced at The Golden Tulip Mangosteen
Resort and Spa on the island of
Phuket, Thailand.
Each package offers accommodation
and a range of ayurvedic spa options
and can range from two to seven nights.
Available until 30 November 2010, the
resort and spa is nestled in a hillside
location and offers views of Phuket
Town, the surrounding bays and out to
the islands of the Andaman Sea. Details:
http://www.goldentulip.com
© Cybertrek 2009 2010 Issue No 94 76 Read Spa Opportunities online www.spaopportunities.com/digital
3

DIARY DATES
for a full listing of future events please visit spaopportunities.com
SPA DIARY
4-5 September 2010
SYDNEY INTERNATIONAL SPA &
BEAUTY EXPO
Sydney Convention Centre, Sydney, Australia
One of Australia’s largest spa and beauty trade
events. Presents the latest ideas, products,
treatments and equipment from the country’s
leading brands and suppliers.
Tel: +61 2 9422 2535
Web: http://www.internationalbeautyexpo.co.au
12-15 September 2010
BEYOND BEAUTY PARIS
Portes de Versailles, Paris, France
A benchmark event, Beyond Beauty Paris
has three events under one roof and includes
the European Spa Summit. Founded in 2007,
the summit covers many of the key problems
inherent in setting up and managing spas.
Tel: +1 514 861 5668
Web: http://www.beyondbeautyparis.com
16-17 September 2010
THE NATURAL HEALTH
CONFERENCE AND EXPO
Aotea Centre, Auckland, New Zealand
One of Australasia’s foremost trade events
for complementary healthcare professionals,
naturopaths, therapists, pharmacists and health
retailers. Taking place in New Zealand.
Tel: +61 2 9660 2113
Web: http://www.naturalhealthexpo.com.au
23-26 September 2010
INNER IDEA CONFERENCE
La Quinta Resort & Club, California, US
An annual event dedicated to exploring the
cutting edge of fitness and wellness. Celebrating
its five-year anniversary this year, it will
feature more than 100 sessions on Pilates,
yoga, Nia®, GYROKINESIS® & GYROTONIC®
exercise. Keynote speakers will include six-time
Ironman® world champion Mark Allen. It is
organised by the IDEA Health & Fitness Association,
a leading membership organisation
of fitness and wellness professionals with more
than 23,000 members in over 80 countries.
Tel: +1 858 535 8979
Web: http://www.ideafit.com/Inner-IDEA
The 2010 ISPA expo will be the 20th anniversary event and take place in the US in November
10-11 October 2010
PROFESSIONAL BEAUTY
MANCHESTER
Manchester Central, Manchester, UK
A leading professional health, beauty and
wellness event. Last year’s show saw more than
17,000 beauty trade buyers meet, learn and buy
from industry suppliers and get the latest tips
at a series of free masterclasses relevant to their
businesses and careers. Experts taking part
this year will include Andy Rouillard, Daniel
Sandler, Gill Morris and Jaclyn Hughes.
Tel: +44 207 728 5000
Web: http://www.professionalbeauty.co.uk
12-15 October 2010
INTERNATIONAL SUMMIT ON
MEDICAL TRAVEL, WELLNESS &
RETIREMENT (IMWELL)
Makati Shangri-La Hotel, Philippines
The 2010 IMWell Summit is for healthcare, hospitality
and travel industry leaders from around
the world, as well as policymakers from different
governments and agency bodies. All come
together to integrate various healthcare delivery
models, systems and global benchmarks for an
efficient, productive and equitable delivery of
healthcare across nations and societies.
Tel: +632 910 8030
Web: http://www.philippinesheartofasia.ph
13-16 October 2010
INTERBAD
Trade Fair Centre, Stuttgart, Germany
The 22nd international trade fair for swimming
pools, pool and bath technology, saunas, physiotherapy
and wellness, plus the congress for
the recreational and medicinal bath industry.
Tel: +49 711 18560 2591
Web: http://www.messe-stuttgart.de/interbad
17-18 October 2010
LES NOUVELLES ESTHETIQUES
The Forum, Johannesburg, South Africa
South African spa and beauty networking
conference for decision-makers within the
skincare, wellness and equipment industries.
Tel: +27 11 447 9959
Web: http://www.lesnouvelles.co.za
10-12 November 2010
COSMOPROF ASIA
Hong Kong Convention & Exhibition
Centre, Hong Kong, China
Beauty and cosmetics tradeshow with over
1,350 exhibitors and 10,000 visitors. One hall
focuses solely on beauty, spa and wellness and
nail products and equipment.
Tel: +852 2827 6211
Web: http://www.cosmoprof-asia.com
15-18 November 2010
ISPA CONFERENCE & EXPO
Maryland, Washington, US
With four days of speaker presentations
covering topics including business strategy,
leadership and management, plus more than
300 exhibitors, each year, thousands of global
spa professionals attend this conference.
Tel: +1 859 226 4326
Web: http://www.experienceispa.com
26-28 November 2010
WELLNESS ASIA
Chennai Trade Centre, Chennai, India
The second edition of this show is being
marketed as a complete show to provide a
platform for operators within the spa, beauty
and healthcare industries.
Tel: +91 80 2571 1716
Web: http://www.servintonline.com
4 Read Spa Opportunities online www.spaopportunities.com/digital
Issue No 76 94 © Cybertrek 2009 2010

Exhibition Conference Awards
The Sleep Event is the only event in Europe
that focuses entirely on the design,
architecture and development of hotels
comprising:
The Sleep Event Exhibition
A showcase of the very latest in design-led products to
fulfil the needs of hotel professionals.
The Sleep Event Conference
An invaluable networking opportunity, uniting leading
industry experts who will examine current issues, future
trends and investment opportunities.
24-25 November 2010
Business Design Centre, London
The European Hotel Design Awards
An international gathering of those at the forefront of
hotel design, celebrating pioneering and stunning
projects across Europe.
23 November 2010
Lancaster London
To be a part of this unique event visit:
www.thesleepevent.com
Organised by:
In association with:
Supported by:

TRAINING
news & jobs updated daily at www.spaopportunities.com
THE CAMPFIRE REVOLUTION
Anni Hood examines the difference between spas providing what their guests want, or what they think guests should have
Anni
Hood
Previously the group
director of spas for
the Jumeirah Group,
now based in Europe,
Anni is currently
consulting for private
clients on spa brand
development, business
planning, operational
infrastructure
and performance
optimisation. She has
also just been appointed
as event director for
SPATEC Europe and
SPATEC Asia
’ve sat around a few campfires in the last couple of
months and I’m simultaneously moved and inspired
I by the therapeutic value of the flames, the silence, the
warmth and the darkness.
When you think of a campfire, it conjures up a sense of
youth and nostalgia. It isn’t something particularly lavish,
but it does feel very special and reminiscent of other,
equally trouble-free times. It provokes a return to basics
and the opportunity to reaquaint yourself with the simplicity
that life can offer. Clarity can appear in great lumps
and, slowly, your mind frees from all the clutter of the
days, weeks or months and it can provide our very own
therapy of undemanding indulgence.
There is huge comfort in straightforward instruction.
When you’ve had an extremely busy week and the weekend
is an open book, there is nothing worse than being
bombarded by options. You either want to be told you
don’t have to think about anything or, alternatively, that
whatever is happening requires no input from you. I liken
that to some spa experiences I’ve had recently. It’s only
fair to say that, as a spa regular, you’re looking for different
things than a spa virgin.
As a newbie to spa, you’re much more accepting of
whatever that experience is and you revel in every detail.
Not so for the more experienced. The more people I
speak to and the more experiences I have, the more I
crave a simple, efficient and uncomplicated experience.
Is it possible that we have made our spa journeys and
experiences too convoluted? Have we made things so
complex in our spas that our regulars long only to be
taken to the inner sanctum of the treatment room? Is it
possible they don’t want the fragranced towel, the ginseng
tea or the detox elixir? Much less the standard chat
or the carefully rehearsed and executed footbath whilse
the consultation takes place?
Many of our regulars and seasoned spa goers long only
for the healing hands of their therapist, a familiar space
and the soothing voice of the person they have come
to see. In an effort to impress, to go one better than the
competition and squeeze every last morsel of potential
USP, I believe some spas are tipping the scales toward
frustration and annoyance – are they providing what the
guests want, or what they think they should have?
Straightforward, effortless efficiency is the new ‘in’. Yes,
it is important to differentiate and yes, we still love the
luxury of space and the added value of extra treats. But
the desire for uncomplicated ease, for familiarity and for
getting what we truly want in our spa experience is worth
more to us than any amount of frivolous extras.
As our lives become more and more complex, the balancing
factor reaches further in the other direction – the
richness of simplicity has an elusive power to it. Ironically,
it should be the easiest experience to create but it turns
out to be the most difficult.
Health Fitness Dynamics unveils
new website and range of services
Spa consultancy Health Fitness Dynamics
has rebranded as HFD Spa and expanded its
range of services.
Founded in 1983 by Judith L Singer and
Patty Monteson, who remain directly involved
in every project undertaken, HFD Spa
provides turn-key spa consultancy services
for global lodging, mixed-use developments
and the club and cruise industries.
While this will continue in a reduced capacity,
HFD Spa’s advisory services will now
be primarily focused on helping existing spas
become more marketable and profitable.
A new website has also been created
featuring an extended version of the group’s
Spa Provider Alliance – a resource of experts
– as well as showcasing a range of business
development training options, management
support services and an online library. The
company has relocated to Pompano Beach,
Florida, US. Details: http://www.hfdspa.com
Bremner becomes senior director of marketing at SpaBooker
James Bremner has been appointed senior
director of marketing for the spa software and
business management solution SpaBooker.
Bremner will be responsible for overseeing
all of SpaBooker’s worldwide marketing
activities, including strategic planning, business
development and public relations.
Daniel Lizio-Katzen, managing director
of SpaBooker, said: “James’ highly regarded
as
international experience in marketing makes
him a valuable addition to the team.”
Bremner has been in various consultancy
roles in the beauty industry for more than 14
years, including as vice president of i-vu USA;
EMEA marketing manager for Shortcuts and
group marketing manager of Integrity Software.
SpaBooker is a division of the resource
SpaFinder. Details: http://www.spa-booker.com
Experiential learning course
A five day experiential learning course is
to take place in September at the Toskana
Therme, built on natural salt water springs in
the village of Bad Sulza in Germany. Hosted by
Anne Bramham, the founder of the American
Spa Therapy Education Curriculum Council
(ASTECC), the workshop will include practical
training and focus on the power and efficacy of
hydrotherapy. Details: http://www.astecc.com
6 Read Spa Opportunities online www.spaopportunities.com/digital
Issue No 94 © Cybertrek 2010

Songjiang-based property to be built in a water-filled quarry
Further brand extension for
Canyon Ranch’s SpaClub
Natal Ocean Club spa
to launch in late 2010
10 Minute Manicure expands
The latest news & jobs online: www.spaopportunities.com
12060_HTBS_spa_stones_spaOpp:Layout 1 04/03/09 10:26 AM Page 1
news & jobs updated daily at www.spaopportunities.com
Take a one-year journey into
Spa
Management
Humber’s Spa Management diploma program covers
everything from managing a spa to starting your own
– all within one year.
For more information contact: Antonietta Perretta,
Program Coordinator 416-675-6622 ext 4089
TRAINING & EDUCATION
www.business.humber.ca
www.yogafit.com
WORLD-CLASS TRAINING FOR REWARDING SPA CAREERS
Established in 1976, Elmcrest College is the first registered private career
college in North America wholly dedicated to curriculum for the spa
wellness industry. Elmcrest College prepares students to become the highly
skilled, job-ready spa personnel in demand by premier spas worldwide.
Our graduates have gone on to work in all types of amazing environments
from cruise ships and resorts in Dubai, St. Lucia, Barbados and Mexico to
hotel and days spas worldwide.
SPA MANAGER/DIRECTOR DIPLOMA PROGRAM
Elmcrest College is the first to offer full-time diploma programs in Spa
Management in North America. Our curriculum provides exposure to a
broad spectrum of management skills, spa industry knowledge and
practical applications from the front desk staff to the senior spa manager/
director.
Our 10-month full-time program has attracted students from across the
globe. Our curriculum represents some of the highest standards in the
world. We provide students with the skills and knowledge highly sought
after by today’s leading spa employers both locally and internationally.
For further information on our programs, contact our Admissions
Department today at 416-256-5356 or by email at
admissions@elmcrestcollege.com.
1200 Lawrence Avenue West
North York Ontario Canada M6A 1E3
Toll free in North America: 1-888-641-6300
www.elmcrestcollege.com
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Global roll outs for Starwood’s in-house spa brands, p24
PHOTO: ISTOCK.COM/©STEVE COLE
A call for scientific proof and treatment follow ups, p20
Olivia Newton-John and the Gaia Retreat & Spa, Australia, p46
10|Spa vision
A fitness experience based on TCM
and the senses; treetop spas; and a
Dead Sea salt cave in Egypt
12|Letters
Patenting yoga moves might not be a
bad thing says the principal of India’s
Ananda Spa Institute
14|News
A €35.5m restoration for thermal
baths in Budapest; and McCaffrey
joins Clarins to head up US expansion
20|Everyone’s talking about:
Scientific proof
Could a tie-up with the healthcare
industry be on the cards if spas get
more serious about evidence? Kath
Hudson investigates
24|Interview: Mia Kyricos
& Jeremy McCarthy
Starwood’s global spa brand director
and head of development oversee
300 spas and have 150 more on the
way. They talk to Katie Barnes about
creating in-house concepts and their
strategy for the worldwide roll outs
30|Research:
Supply & demand
Leonor Stanton looks at 2010
figures from spas in the Middle East
and analyses their performance,
including utilisation and revenues
34|Naked communion
David Minton tries out different
types of onsen in Japan – from
the traditional and urban to zerocarbon
and futuristic
38|Hot topics
Our takeaways from the fourth
Global Spa Summit in Istanbul
46|We work together: Olivia
Newton-John & Gregg Cave
The singer and her best friend speak
to Jennifer Harbottle about surviving
cancer, healthy living and setting up
a wellness retreat and spa in Byron
Bay, Australia
50|City focus: New York
Neena Dhillon reviews three of the
latest NYC day spas and reveals
details about those in the pipeline
55|The way I see it:
Joerg Demuth
The organic expert shares his passions
for herbs, slow food and fair trade
subscribe online at www.spabusiness.com

INTERVIEW
MIA KYRICOS &
Leading Starw od’ spa ro l outs
HOT NUMBERS
How buoyant is the
Middle East spa market?
WE LOOK AT THE LATEST STUDIES
SCIENTIFIC PROOF:
The key to co laborating
with the healthcare industry
SPA SPOTLIGHT
We travel to Italy,
Latvia, Serbia and Japan
spa business - uniting the world of spas
spa business
www.spabusine s.com 2010 3
Spa Business, the sister publication to Spa Opportunities, is
written for owners, CEOs and managers of spas, and for the
investors, consultants and designers who work with them.
Published four times a year, it offers in-depth analysis of the
development and operation of spas in every sector and provides
an informative and insightful range of news and articles.
Your collection of magazines will contribute to the success of
your business today, and also grow to
become a unique reference source and
record of the growth of the market.
You can subscribe online at
www.spabusiness.com
JEREMY McCARTHY
or call the subscriptions team on +44 (0)1462 471913
OLIVIA NEWTON-JOHN
GREGG CAVE
The best friends behind Australia’s Gaia Retreat & Spa
PHOTO: ISTOCK.COM/ ©LIV FRIIS-LARSEN
Middle East spa benchmarks, p30
Four Seasons Hotel Florence, p64
The Global Spa Summit, p38
56|Vital vitality
A Russian banya and holistic health
are at the core of a wellness centre in
Latvia. Kate Cracknell reports
60|Training: Setting standards
Wat Po TTM is the birthplace of Thai
massage. Chris McBeath visits the
government-approved school that’s
standardising the way this staple spa
treatment is being taught
64|A new renaissance
Andrea Jezovit gets a taste for Italian
spas at the Four Seasons Hotel Florence
68|Tourism:
Something about Serbia
Privatisation of the spa industry
in Serbia is underway. Sue Warren
reports on the market’s potential
70|Fitness: Music to motivate
Kate Cracknell looks at the impact
of music on exercise and how spas
can use different tracks to create the
optimum workout space
74|Supplier profile: Inviion
We find out about Schletterer’s new
equipment subsidiary. Product news
and procurement advice start on p75
78|Product focus: Non-invasive
anti-ageing equipment
Rhianon Howells rounds up some of
the top beauty solutions on the market
82|The finishing touch:
Hidden benefits
Yoga can lead to mindful eating
and should be offered in weight loss
packages, according to new research
subscribe online at www.spabusiness.com

PRODUCTS
KEYWORD: solta medical
THERMAGE TECHNOLOGY
The latest Thermage CPT (Comfort Pulse
Technology) tightening and contouring
system from US-based Solta Medical
combines radiofrequency technology with
a new vibrating handpiece and advanced
treatment tips. This is said to deliver more
therapeutic heat across the treatment area
while still ensuring superior comfort. Solta
Medical is a collaboration of two brands
in the aesthetic industry: Thermage and
Fraxel. Its mission is to lead in developing
transformational aesthetic products, procedures
and services as well as providing
long-term value for its stakeholders.
TRUE VOLUME
German hair stylist Shan Rahimkhan has
unveiled his True Volume collection of
professional hair care and styling products
in the UK. Specifically developed to cater
for the needs of fine hair, the True Volume
shampoos, treatments and styling products
include 11 products for care and styling
that have been formulated to volumise hair
and provide lasting elasticity and strength.
Active ingredients in the products include
bamboo, said to be a natural source of
silica, as well as quinoa, which is rich in
amino acids and helps to aid restructuring
and tamanou oil to add suppleness.
KEYWORDS: shan rahimkhan
NUDE SKINCARE
NUDE’s Advanced Cellular
Renewal Serum is intended to
help to restore and repair the
skin’s cellular renewal system.
According to NUDE, from the
first usage, skin texture and
radiance is improved while,
with continued use, the serum
helps to activate collagen. Its
ingredients include hyaluronic
acid, Japanese sea kelp and
bioactive peptides. The siliconefree
serum is intended to be
used as an overnight treatment,
with one drop smoothed onto
the face and décolleté. NUDE
was founded by Fresh & Wild
entrepreneur Bryan Meehan and
Bono’s wife, Ali Hewson.
KEYWORDS: the carlton group
Product News
POWERED BY
spa-kit.net
For more information, or to contact any of these
companies, log on to www.spa-kit.net and
type the company name under ‘keyword search’
KEYWORD: nude
DERMAVISAGE
The new DermaVisage machine
from The Carlton Group
combines diamond and crystal
microdermabrasion with colour
therapy. By removing dead skin
cells, microdermabrasion has an
instant rejuvenating effect, while
over time it has been shown to
stimulate collagen production,
firming skin and smoothing
lines. The DermaVisage system
incorporates both crystal and
diamond microdermabrasion
and has four settings to
allow the light to penetrate at
different depths. The unit can
be purchased without the colour
therapy or diamond microdermabrasion
options.
10 Read Spa Opportunities online www.spaopportunities.com/digital
Issue No 76 94 © Cybertrek 2009 2010

For more information, or to contact any of these companies, log on to www.spa-kit.net
SERRALUNGA’S NEW CUBE
Italian furniture designer Serralunga has unveiled
its Lounge Cube Collection. Intended to
be used as chairs in outdoor environments, the
collection comprises two different-sized cubes.
Slightly hollow, to provide softness within the
rigid shape of the cube, the collection is available
in range of colours including white, black,
green, apple and orange while other colours are
available on request. There is also the option of
a neutral colour which lights up from the inside
to illuminate the whole cube.
KEYWORD: serralunga
GLASS FEATURES
Craftsman Quality Lockers’
(CQL) glass feature doors
can be easily installed within
a line of lockers and create a
further opportunity for spas to
cross-promote their products in
a health or sports club environment.
Created following a rise in
demand for CQL to provide a focal
point or ‘feature door’ within
the line of lockers, clients can
choose from a Tiffany windowstyle
displays to promote a single
product or a series of reflective
glass doors in a variety of
colours and finishes. The glass
is installed using a mounting
system that greatly reduces the
risk of doors shattering.
KEYWORD: sbc
KEYWORDS: craftsman quality
SBC RELAUNCH
STUDENT KIT
Beauty brand SBC has relaunched
its student make-up
kit with a new design. Intended
to provide trainee beauty
therapists and make-up artists
with a comprehensive range of
cosmetics at competitive prices,
the kit includes an updated
nine-piece professional brush
set as well as three concealers;
three foundations; translucent
loose powder; eight eyeshadows;
four crème eyeshadows; lip gloss
four lipsticks and a new bronzer.
Other pieces include a pencil
sharpener and sponges. The kit
is available as a customised set
and as individual items.
KEYWORD: technogym
TECHNOGYM’S VISIOWEB
Technogym has unveiled its latest fitness
technology. Called VISIOweb, the fullyintegrated
touchscreen technology gives
the user access to the internet, television
and their iPod. Eventually intended to be
made available across the entire Technogym
Excite range, but beginning with the
company’s treadmill Run Personal, other
features of the VISIOweb 19” touchscreen
include an Online Personal Trainer with
interactive exercise guidance and games.
POWERED BY
spa-kit.net
For more information, or to
contact any of these companies,
log on to www.spa-kit.net
and type the company name
under ‘keyword search’
© Cybertrek 2009 2010 Issue No 94 76 Read Spa Opportunities online www.spaopportunities.com/digital 112

For more information, or to contact any of these companies, log on to www.spa-kit.net
SERRALUNGA’S NEW CUBE
Italian furniture designer Serralunga has unveiled
its Lounge Cube Collection. Intended to
be used as chairs in outdoor environments, the
collection comprises two different-sized cubes.
Slightly hollow, to provide softness within the
rigid shape of the cube, the collection is available
in range of colours including white, black,
green, apple and orange while other colours are
available on request. There is also the option of
a neutral colour which lights up from the inside
to illuminate the whole cube.
KEYWORD: serralunga
GLASS FEATURES
Craftsman Quality Lockers’
(CQL) glass feature doors
can be easily installed within
a line of lockers and create a
further opportunity for spas to
cross-promote their products in
a health or sports club environment.
Created following a rise in
demand for CQL to provide a focal
point or ‘feature door’ within
the line of lockers, clients can
choose from a Tiffany windowstyle
displays to promote a single
product or a series of reflective
glass doors in a variety of
colours and finishes. The glass
is installed using a mounting
system that greatly reduces the
risk of doors shattering.
KEYWORD: sbc
KEYWORDS: craftsman quality
SBC RELAUNCH
STUDENT KIT
Beauty brand SBC has relaunched
its student make-up
kit with a new design. Intended
to provide trainee beauty
therapists and make-up artists
with a comprehensive range of
cosmetics at competitive prices,
the kit includes an updated
nine-piece professional brush
set as well as three concealers;
three foundations; translucent
loose powder; eight eyeshadows;
four crème eyeshadows; lip gloss
four lipsticks and a new bronzer.
Other pieces include a pencil
sharpener and sponges. The kit
is available as a customised set
and as individual items.
KEYWORD: technogym
TECHNOGYM’S VISIOWEB
Technogym has unveiled its latest fitness
technology. Called VISIOweb, the fullyintegrated
touchscreen technology gives
the user access to the internet, television
and their iPod. Eventually intended to be
made available across the entire Technogym
Excite range, but beginning with the
company’s treadmill Run Personal, other
features of the VISIOweb 19” touchscreen
include an Online Personal Trainer with
interactive exercise guidance and games.
POWERED BY
spa-kit.net
For more information, or to
contact any of these companies,
log on to www.spa-kit.net
and type the company name
under ‘keyword search’
© Cybertrek 2009 2010 Issue No 94 76 Read Spa Opportunities online www.spaopportunities.com/digital 112

news & jobs updated daily at www.spaopportunities.com
DANESFIELD HOUSE HOTEL AND SPA
Marlow on Thames - UK
www.danesfieldhouse.co.uk
The Spa is currently recruiting for the following positions:
SPA THERAPISTS
We are seeking to recruit UK based therapists with a
passion for quality treatments and guest service. In order
to become part of the Danesfield Spa team you will need to
have a real desire to provide the highest quality treatments,
professionalism and desire to exceed guest expectations.
This is a fantastic opportunity to be part of a friendly team.
Minimum qualification is NVQ level 3 or equivalent, previous
Spa experience would be an advantage as with experience
using ESPA, Carita, Jessica and St Tropez product ranges
although this is not essential, as full training is offered.
Please apply in writing with an up to date CV to
Helena Field, Spa Director
Email: hfield@danesfieldhouse.co.uk
Tel: 01628 891881
www.danesfieldhouse.co.uk
AA **** Member of Small Luxury Hotels of the World
FOR SALE:
Established modern
urban spa in prime
location, Switzerland.
Situated in a central location with a solid client base,
excellent personnel, innovative business processes and a
well polished international image, this 750m2 spa makes a
superb opportunity for an ambitious investor who wishes to
step into the Swiss wellness market.
The new owner has, without recourse to large time or
financial outlay, a perfectly operating spa and the ability
to realize a rapid expansion into more locations using the
already existing business framework.
For further information please contact Olga Miler:
olga.miler@focus14.ch / +41 76 576 4519
RECRUITMENT / BUSINESS FOR SALE
For the past 10 years, Chiva-Som is the only destination spa to have consistently appeared in the top three of the Conde
Nast Traveller (UK) Reader’s Travel Awards. Chosen as the “World’s Best Destination Spa” in the 2006 Travel+Leisure
Reader’s Travel Awards, Chiva-Som is also a proud member of the Destination Spa Group (www.destinationspa.com).
We are now seeking for candidates to join us in the position of: HOLISTIC COUNSELOR
Chiva Som guests are typically successful, busy, stressed and seeking to find some balance in their life. Chiva Som
believes in a balance of the mind, body and spirit, and seeks to provide our guests with the tools to find that balance
for themselves.
As such Chiva-Som has a number of positions available for holistic minded practitioners who specialize in the mindbody
connection. Candidates are sought that have the ability to work with clients suffering from stress and related
emotional or mental issues such as fears, anxieties, anger, life change etc., as well as practitioners working with energy
therapy, or the spiritual aspect of our lives. The ability to offer support for clients on retreats focusing on resolving
specific issues such as weight loss or detoxification is also required.
Our ideal candidate would have a background in psychology or formal counseling qualifications, as well as able to
provide additional services such as meditation, EFT, life coaching, or hypnotherapy. We are open to applications from
all practitioners who have the ability and experience to address our guests needs as outlined above.
If you have
Strong training in fields that cover the above needs
A mature outlook
Walk the talk – exemplifying the qualities we wish to impart to our guests
Several years appropriate clinical practice
Industry references
Ability to work in a foreign country for up to several years
Then please send your CV to us at
piyanuch.j@chivasom.com, Piyanuch J. HR Manager
YOU CAN VISIT OUR WEBSITE AT www.chivasom.com
13

to advertise telephone: +44 (0)1462 471907 email: sales@spaopportunities.com
RECRUITMENT
14
Cleopatra’s Spa and Wellness Dubai delivers an innovative collection
of spa, health, beauty, fitness and leisure services. Situated within the
lavish grounds of Wafi, a unique destination styled after Ancient Egypt.
Being one of the first and largest facilities in the UAE, we pride
ourselves on delivering an exceptional client experience. We believe
it is the responsibility of Cleopatra’s Spa and Wellness to create an
environment that nurtures the wellbeing of our clients.
In order to do this we require exceptional people within our team
– MEMBERSHIP RELATIONS MANAGER –
Reporting to the General Manager you will be responsible for driving
and retaining membership sales, building strong client relations acting
as an ambassador for Cleopatra’s Spa and Wellness. 2yrs+ Health Club
membership experience necessary.
– HAIR STYLISTS X 2 –
Reporting to the Salon Manager you will be responsible for driving salon
business by creating classic or contemporary hair services whilst continually
improving personal and technical skills. Creating a reputation and
following that attracts loyal and new clientele. The ideal stylist will have
a minimum 3yrs experience and display passion, creativity and drive.
– SPA TRAINING & STANDARDS SUPERVISOR –
ITEC or CIBTAC beauty therapy plus training qualification required for
this position. You will be responsible for maintaining brand and spa standards,
training and developing staff to reach their potential; whilst also
being actively involved in the day to day commercial and operational
running of the spa.
All positions are full time, based in Dubai, UAE. Salary/commission
plus expat package details available on application. Please forward
CV/passport sized photograph with cover letter expressing your
interest to Fiona.burke@wafi.com / Chris.Allflatt@wafi.com
We’re looking for a well - qualified and motivated Beauty Trainer/Laser Therapist
to join our day spa Indulgence in Hong Kong. We would be delighted to offer a
competitive salary, training and excellent career opportunities to the right candidates.
Beauty Trainer / Laser Therapist
Duties
• Required for up to 30% of the time to plan and conduct professional training
sessions for the therapists.
• Work closely with the Operations Manager to develop treatment programs &
plan treatment promotions and assist in the collection of customer feedback.
• To prepare the training manual and translate product information.
• Mainly perform the Laser treatment and you’ll also need to perform facials,
massage, waxing and body treatment for our customers.
Requirements:
• You will need to be qualified to NVQ level 3, BTEC, CIDESCO, CIBTAC
or equivalent, and have a minimum of 5 years experience in a salon or spa
environment is essential, in which 2 years as the beauty trainer.
• Must hold the laser/IPL certificate
• Experience using by E light of Syneron and Velasmooth is an advantage
• You'll need good communication skills to work with people from various
nationalities and cultural backgrounds.
• A positive 'can-do' attitude, hard working and pro-active.
• Can adapt and enjoy life in Hong Kong.
If this is you then this is your chance to work in an ultra modern Salon overseas in
Hong Kong with an already established & successful team!
If you are at that stage in your career & life that you want to work overseas,
please forward your detailed resume with current and expected salary and your
recent photo in MS WORD FORMAT to irisleung@indulgence.hk as this is a
fantastic opportunity.
Please visit www.idulgence.hk to know more about us.
spa opportunities
JOBS ONLINE
visit www.spaopportunities.co.uk
for more details on the following jobs
Spa Manager
Company: Elizabeth Milan Spa
Location: Toronto, Canada
Spa Manager
Company: Lion Quays Waterside Resort
Location: Shropshire, United Kingdom
Spa Therapists
Company: Four Seasons Hotel London Park Lane
Location: London, United Kingdom
Spa Supervisor
Company: The Landmark London
Location: London, United Kingdom
Head Therapist
Salary: Competitive
Company: The Ritz-Carlton
Location: Dubai, United Arab Emirates
Spa Therapists
Company: Old Thorns Manor Hotel
Location: Hampshire, United Kingdom
Aestheticians
Salary: Competitive wage includes hourly rate + commission
Company: Fairmont Hotels and Resorts
Location: Banff, Canada
Spa and Beauty Managers
Salary: £18-28k + bonus
Company: 4Leisure Recruitment
Location: Various, United Kingdom
Spa Therapists
Salary: £7.35 per hour
Company: Swallow Hotels
Location: Ipswich, United Kingdom
Experienced Holistic Spa
and Beauty Therapists
Salary: Company: Mere Golf Resort and Spa
Location: Cheshire, United Kingdom
UPDATED
DAILY
for more spa news and jobs updated daily
visit www.spaopportunities.co.uk

news & jobs updated daily at www.spaopportunities.com
PROPERTY
15

www.spaopportunities.com
InterContinental Hotels
reports return to profit
InterContinental Hotels Group (IHG) has
reported a return to profit after benefiting from
increases in occupancy in its key markets.
Reporting its half year figures to 30 June,
IHG said global revenue per available room
(RevPAR) had increased by 7.4 per cent up during
the second quarter of the year, compared
with a 0.2 per cent rise in the first quarter.
IHG reported RevPAR growths across EMEA
(4 per cent) and the Americas (2.2 per cent) but
the most impressive growth was at its Asian
hotels, which recorded RevPAR gains of 13 per
cent during the first half.
As a result, the group reported a 22 per cent
increase in operating profits – up to US$219m
(£139m, 166m) from US$179m (£114m,
139m) the year before. During the year, IHG
added a total of 148 hotels (19,003 rooms)
while offloading 83 properties. It now operates
4,503 hotels totaling 656,661 rooms.
Commenting on the results, Andrew Cosslett,
chief executive of IHG, said: “We have now
completed the relaunch of nearly 2,600 Holiday
Inn hotels worldwide out of a total of 3,400
and the performance of these hotels continues
to meet or beat our expectations.” Details:
http://www.ichotelsgroup.com
The spa design features sleek lines and panoramic windows intended to focus attention outwards
September launch for spa at The Oitavos
A new luxury hotel and spa called The Oitavos
will launch in September in Portugal.
Drawing inspiration from the ocean in both
its design and menu, the Oitavos spa is situated
amongst natural sand dunes and pine trees.
Facilities will include 10 treatment rooms, an
indoor and outdoor seawater pool, plus a sauna,
steamroom and whirlpool. There will also be a
spa garden area for guests to be able to practice
yoga in a private cabana.
The spa will exclusively use organic spa
brand, Voya, whose products are based on
organic seaweed and hand harvested on the
Atlantic coast of Ireland.
The ocean theme will carry through to the
treatments, which will include sea salt exfoliations
and scrubs, a seaweed and algae wrap and
a range of anti-ageing therapies.
Located around a 20 minute drive west of
Lisbon, the property is set within the Quinta
da Marinha Original estate, which also offers
range of sports options including an equestrian
centre, a health club and the Oitavos Dunes golf
course. Details: http://www.theoitavos.com
CONTACT BOOK CONTACT BOOK CONTACT BOOK CONTACT BOOK CONTACT BOOK CONTACT BOOK
American Massage Therapy Association (AMTA) +1 877 905 2700
Asia Pacific Spa and Wellness Coalition + 65 6337 7473
Australasian Spa Association +61 3 9387 9627
British Association of Beauty Therapy &
Cosmetology (BABTAC) +44 845 065 9000
British Hospitality Association (BHA) +44 845 880 7744
British International Spa Association (BISA) +44 1580 212954
British Resorts Association (BRA) +44 151 934 2285/2286
Comité International D’Esthétique
Et De Cosmétologie (CIDESCO) +41 44 448 2200
Complementary Medical Association +44 845 129 8434
The Day Spa Association +1 201 865 2065
European Spas Association +32 2 7332661
Federation of Holistic Therapists (FHT) +44 870 420 2022
UK Fitness Industry Association (FIA) +44 207 298 6730
Guild of Professional Beauty Therapists +44 870 000 4242
The International Federation of Aromatherapists +44 208 567 2243
International Health, Racquet and Sportsclub
Association (IHRSA) +1 617 951 0055
The International Medical Spa Association +1 201 865 2065
International Spa Association (ISPA) +1 888 651 4772
Institute of Hospitality +44 208 661 4900
Leading Spas of Canada +1 800 704 6393
New Mexico Spa Association +1 505 331 2344
New York Spa Association +1 315 359 9389
Premier Spas of Ontario +1 800 990 7702
Samui Spa Association +66 7742 08712
Spas Association of the Czech Republic +420 222 511 763
Spa Association Singapore +65 6223 1158
Spa & Wellness Association Singapore +65 6323 9235
Spa Business Association +44 1268 745 884
SpaFinder (US) +1 212 924 6800 (Europe) +44 870 121 6066
Spas Research Fellowship +44 1737 213 169
Thai Spa Association +66 2665 7395
VisitBritain +44 207 578 1000
Visit spaopportunities.com or call +44 (0)1462 471912 to get listed