annual general report annual general report - Casey North CISS

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Volunteer Staff Stan Birkett Di Christensen Meg Cusworth – Warner Joan Farndell Cathie Garrett Marie Goodall Megan Harkin Meryl Hurst Janine Johnston Helen Jones Mi Lay Toni Miles - Bennett Sandra Miall Julie Mills Nancy Mitchell Leanne Peterson Robyn Reid Sandra Rode Margaret Ryan Deepika Subasinghe Mandy Ymer Julie Leonidas Marlene Lawrence Lord Mayors Charitable Fund Christmas in July event 7
Executive Officer’s Report At Casey North CISS we have a fantastic team of professional and volunteer staff that are dedicated to provide the best possible services to assist the local community with whatever the presenting need may be. To say we are fortunate to have such a great team would be an understatement, especially when we consider the growth in need of the local community both in population and in complexity of issues. One of the fastest growing and highest populated municipalities in all of Australia, the residents of the City of Casey come to us with a wide range of issues and needs. We have a range of community information, programs and resources with which we can assist, however unfortunately the most demanded services at our centre remain those that respond to members of our local community in crisis. In the financial year 2010-11 our emergency relief program was provided to over 1600 households presenting in crisis on more than 5,500 occasions, totalling over $234,000. In the financial year past, 837 new households presented to us in financial hardship and requesting assistance and support. This is an increase of 12% on new clients presenting in the previous year and clearly demonstrates the increasing pressure placed on families that struggle to meet day to day expenses and can lead to a variety of problems. Family Breakdown continues to be one of the most concerning issues presenting at our organisation. In all program areas this is evident and in particular, the financial counselling program reports increased incidences of family breakdown as a factor relevant to the client’s situation. The incidence of Mental Health is also reported with increasing concern in all program areas and again the financial counselling program reports that the distress caused by financial hardship contributes enormously to mental health problems, such as depression and anxiety, to quite debilitating levels. Just about every client that presents to our organisation is in housing stress. The affordable cost of private rental or mortgage repayments has become beyond low income families. This is particularly evident in Casey as there is a dearth of supply in the private rental market, contributing heavily to increased rental costs. This is now exacerbated by our current economic climate, where we see rising costs of living; food, utility bills, fuel. Every day costs have become an enormous struggle for our client group. 8
Page 1 and 2: ANNUAL GENERAL REPORT 2010-2011 CAS
Page 3 and 4: President’s Report Whilst this la
Page 5 and 6: Board of Management President Vice
Page 7: Staff Executive Officer Social Work
Page 11 and 12: Cranbourne Information & Support Se
Page 13 and 14: Programs Our services and programs
Page 15 and 16: Information & Support Services Prov
Page 17 and 18: clients were unaware initially that
Page 19 and 20: Counselling There were 175 counsell
Page 21 and 22: Clients with mental illness and tho
Page 23 and 24: Keeping It Together Programme In Ap
Page 25 and 26: No Interest Loan Scheme Ten years a
Page 27 and 28: Volunteering Casey North Community
Page 29: Treasurer’s Report The accounts o
Page 34 and 35: Casey North Community Information &

annual general report annual general report - Casey North CISS

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