Conference Program - n4a

1:00 p.m. – 4:00 p.m.
Saturday, July 17
PC01) Developing Collaborative Grassroots Partnerships: DMEPOS Competitive
Bidding Program and Complaint Handling Process
Grand Ballroom H
The Medicare Competitive Acquisition Ombudsman (CAO), Center for Medicare Management (CMM), Regional Offices (RO’s), and
the Competitive Bidding Implementation Contractor (CBIC) Ombudsman will conduct an overview of the DMEPOS CB Program and
complaint handling process and will discuss with attendees the opportunity to collaborate on the establishment of local partnership
agreements that result in coordinated beneficiary assistance at the Competitive Bidding Area level (CBA).
Presenters will include Tangita Daramola, Acting Competitive Acquisition Ombudsman (Facilitator), Center for Medicare Staff (Program
Overview), Lynne Johnson (Complaint Process), Elaine Hensley, Chief Competitive Bidding Implementation Contractor Ombudsman,
Renard Murray, Regional Administrator, Atlanta Regional Office (Regional Partnership Model).
1:30 p.m. – 5:30 p.m.
PC02) LGBT Special Session
Coming of Age with LGBT Elders
Grand Ballroom F
Want to advance your knowledge in addressing the needs of Lesbian, Gay, Bisexual and Transgender (LGBT) elders? Attendees
will gain an overview of LGBT health and economic disparities; review some AAA programs that address these issues; and learn
concrete steps to take. This session will highlight current research and trends on LGBT aging issues including federal safety net
discrimination, stigma and access to services. Highlights will include several AAA programs, services and methods of outreach to
LGBT elders—featuring best practices from a panel who will share processes and outcomes. This session is being conducted by
n4a in partnership with Services & Advocacy for GLBT Elders (SAGE) which administers the National Technical Assistance Resource
Center for LGBT Elders under an award from the U.S. Administration on Aging. You will hear from five AAA representatives along with
the National Gay and Lesbian Task Force. Attendees will engage in breakout sessions focused in one of three areas. Constructed
along a continuum, attendees will have the choice of meeting in smaller groups as follows:
• Staff that have never done work with the LGBT elders;
• Staff that have started discussions about how to work with LGBT elders; and
• Staff that are doing the work and interested in how others are doing it.
Following this breakout, the session will conclude with all attendees coming back together and discussing concrete next steps
AAAs can take back home. Resource materials, including the Outing Age report and other studies along with a list of national
LGBT aging organizations, will be provided to attendees.
Presenters:
Robert Espinoza, Services & Advocacy for GLBT Elders (SAGE), Senior Director, Policy & Communications, New York, NY
Rajean Moone, Research Fellow, University of Minnesota School of Social Work, Minneapolis-St.Paul, MN
Holly Rhodes-Teague, Suffolk County Office for the Aging, Long Island, NY
Dawn Simonson, Executive Director, Metropolitan Area Agency on Aging, Minneapolis-St. Paul, MN
Anneliese Stoever, Information and Assistance Coordinator, St. Louis Area Agency on Aging, St. Louis, MO
David Turner, Program Manager, Salt Lake County Aging Services, Salt Lake City, UT
Ed Walsh, Director, Riverside County Office on Aging, Riverside, CA
Laurie Young, Interim Director of Public Policy and Government Affairs, National Gay and Lesbian Task Force, Washington, DC
Saturday, July 17
Answers on Aging • n4a’s Annual Conference & Tradeshow
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