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Alternatively you can download a copy - PDF ... - Schneider Electric

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Unrivalled customer care and<br />

technical support<br />

The<br />

Customer<br />

Care<br />

Centre<br />

provides a single<br />

point of contact<br />

for all customer<br />

enquiries.<br />

At <strong>Schneider</strong> <strong>Electric</strong> responding quickly to our customers’ needs is our highest priority, be they<br />

pre or post sales. Whether <strong>you</strong> have a query about <strong>you</strong>r purchase order, need assistance on how<br />

to commission a product, or want someone to come to <strong>you</strong>r site to diagnose a problem with <strong>you</strong>r<br />

installation, simply call our Customer Service Centre on 1300 369 233.<br />

When our Customer Service Centre staff need help to answer <strong>you</strong>r technical questions, they refer to<br />

our Level 1 and Level 2 Technical Support Team. Consisting of a talented group of engineers, these<br />

technical support teams are experienced in automation architectures, product implementation and<br />

just about everything covered in the user manual. Customers <strong>can</strong> access these dedicated teams<br />

directly by calling 1300 369 233 and selecting the relevant option in the menu.<br />

We are committed to helping <strong>you</strong><br />

“make the most of <strong>you</strong>r energy”.<br />

15

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