Part II - EDP

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INDEX Contribution to sustainability 68 corporate approach 68 Commitments 69 R&D and innovation 70 edp communication 72 Institutional communication 72 The EDP brand 72 Campaigns and initiatives 73 EDP in the media 74 RECOgnition 76 employees 78 Policies and strategies 79 Description 79 Labor relations 80 Evaluation and performance 80 Vocational training 81 International mobility 81 Rejuvenation 81 Internship policy 82 Transfer of in-house knowledge 82 Satisfaction 83 Health systems and other social benefits 84 Balancing work and family 84 Occupational health and safety 84 Volunteer work 85 Customers 86 Description 86 Dialogue and satisfaction 86 Quality of service 88 Special customers 89 New services 89 suppliers 94 Description 94 Dialogue 94 Good practices 94 COMmunity 96 Local communities 96 Administrative and regulatory authorities 97 Sponsorship of social development 97 environmental performance 100 Environmental policy 101 Climate change 101 Biodiversity 103 Environmental management 103 New projects 105 Electric and magnetic fields 105 67 Caderno_Institucional_ENG_A4_66-107.indd 67 4/14/09 11:00:52 AM
ANNUAL REPORT 2008 INSTITUTIONAL REPORT AND REPORT ON CORPORATE GOVERNANCE AND SUSTAINABILITY CONTRIBUTION TO SUSTAINABILITY 1. CORPORATE APPROACH EDP’s businesses are managed in accordance with the EDP Group’s Principles of Sustainable Development, which were published in 2004. These eight principles guide the company in its quest for balance between the economic, environmental and social aspects of its activities. They can be viewed on www.edp.pt > Sustainability. The fact that EDP’s organisation of sustainability has been adopted at corporate level ensures group-wide implementation of its strategies, tighter control over information, greater transparency in its actions and, finally, more effective transfer and sharing of in-house practices (see figure). Based on EDP’s 2009-2012 strategic agenda, five main lines of action have been set out for managing sustainability: • Increasing the inclusion of sustainability and environmental management in the Group’s management and control systems; • Identifying best practices and promoting internal and external partnerships; • Reinforcing skills in managing responsibility and environmental risk; • Developing a corporate culture of excellence in sustainability performance; • Extending instruments for appraising expectations and evaluating the Group’s performance to the different stakeholders. These lines can be broken down into group-wide programmes and projects in the following areas: • Management systems and methods; • Corporate ethics and codes of conduct; • Responsibility and environmental risk; • Biodiversity; • Communication of sustainability. As one of EDP’s overall goals, 2009 should be marked by an improvement in sustainability performance, as measured by the Dow Jones Sustainability Index (DJSI). Organisation of Sustainability General Supervisory Board Corporate Governance and Sustainability Commitee Monitors and Supervises Sustainability Funcional Reporting Hierarchical Reporting Environment and Sustainability Board Assists in defining environment and sustainability strategy Corporate Centre Executive Board of Directors Approves corporate sustainability and environment policies and goals Ethics Committee Assists in defining codes of conduct Checks correct implementation Deals with complaints of an ethical nature Sustainability and Environment Department Assists in defining environment and sustainability policies and goals Monitors their implementation Sustainability and Environment Commite Drafts and monitors Annual Sustainability Plan Companies/Business Units Board of Directors Approves companies sustainability and environment plans and goals Office/Coordinator in charge of the Environment Operational responsibility for execution of approved plans 68 Note: For detailed information on the functions of each body, refer to the chapter on Corporate Governance. Caderno_Institucional_ENG_A4_66-107.indd 68 4/14/09 11:00:53 AM
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Part II - EDP

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