Living Learning Libraries - State Library of New South Wales

Standards
Points to consider
Non-resident membership: some Local Government Areas (LGAs) are likely to
show a very high percentage of membership because members include nonresidents
who travel to the LGA to work, shop or for holidays. These nonresident
members are not , by definition, included in the base ‘eligible
population’. However, the measure of borrowers/membership per capita, using
number of registered active members and LGA population, is a measure
agreed across Australia.
Libraries may have ‘hidden membership’, that is, customers who, without
registering as members, visit the library to use materials, computers or library
spaces, or attend events. These customers will be counted in the ‘visits’
statistics, but not in the membership tally.
In general, all customers who visit the library or use its resources should be
encouraged to register as members.
S3 and S4. Opening hours
Objective
To open at times which enable the community to make the most effective use of
the library service and to ensure that the library’s resources and services are as
widely available as possible.
Public libraries should be open at times when their customers might reasonably
expect them to be open.
General guidelines for opening hours are presented in Section G2, OPENING
HOURS.
The targets in S3 and S4 are suggested minimum opening hours.
Note: If the Library is a member of a regional library, consider opening hours at
the LGA level.
S3. Central Library opening hours
Central branch opening hours
Population
Hours per week