Living Learning Libraries - State Library of New South Wales

More documents

Recommendations

Info

Guidelines Job rotation and staff exchanges are encouraged as an excellent means of ensuring adequate training and development, especially for more isolated staff such as those in small branch libraries Volunteer help from the community is recruited according to the terms and conditions of a written policy defining the tasks which may be undertaken by these volunteers and clarifying their relationship to library operations and staff Volunteers are not used as a substitute for appropriately trained and paid library staff. Their role is separate from the day to day operation of the library service, and the tasks they undertake do not comprise core library duties Suggested performance indicators Number of full-time equivalent staff per capita Number of qualified staff per head of population served Number of items circulated per staff member per annum Number of training courses undertaken by staff members per annum Staff turnover ratio. Points to consider A library service's commitment and responsiveness to its community is reflected in the mix of library staff selected to offer library programs and services. It may be desirable for the composition of the library staff to reflect the broad profile of the community it serves. For example, where a community has a large percentage of people from a certain age group – such as young people or people from culturally and linguistically diverse backgrounds – such groups could be represented on library staff. ‘Library staff’ may include staff with qualifications, prior learning and/or relevant experience in related fields. Refer to the Australian Library and Information Association recognised library and information qualifications at http://www.alia.org.au/education/qualifications/ . ALIA also publishes work level guidelines for librarians and library technicians: http://www.alia.org.au/employment/salary.scales/ ALIA’s policy on volunteers in libraries is: Statement on voluntary work in library and information services, 2009: http://www.alia.org.au/policies/volunteer.workers.html The core access and information components of public library services to be provided free of charge are set out in Section 10 of the Library Act 1939. The Guidelines to Section 10 provide principles and examples to assist local authorities in provision of core, non-core and value-added services appropriate for the library’s community: http://www.sl.nsw.gov.au/services/public_libraries/legislation/guidelines_section _10.html Living Learning Libraries: Standards and Guidelines for New South Wales Public Libraries 39
Guidelines G9. COLLECTION ACQUISITION AND DEVELOPMENT Objective Guidelines To ensure the community has access to appropriate library materials in a variety of formats including print and electronic. To develop selection and acquisition procedures that ensure library materials are available to the community as soon as possible. Relevant standards: S9 to S14, Collection standards. A collection development strategy (policy) based on community needs is developed and maintained. The strategy includes: selection criteria and guidelines collection specialities and purchase priorities customer requests for purchase of materials evaluation guidelines, especially for deselecting items policy on donations (for example, what is acceptable/unacceptable, or whether donations must meet selection criteria) indicates the level of processing appropriate for different types of library materials conformance with the provisions of copyright legislation. The collection development policy is reviewed at every 2–4 years The library provides web pages with links to government, education and reputable commercial websites The library uses interlibrary loan to supplement, but not supplant, local collection development The library cooperates in collection development with other local, regional and state libraries and collecting institutions to provide a wide range of resources in a variety of formats to meet the needs of its community The library provides access to resources in a variety of formats to ensure equal access for persons of all ages including those with disabilities Access is provided to adult basic skills and English as a Second Language (ESL) materials with reading levels and formats appropriate to meet the needs of customers who are adult new readers or who have developmental disabilities or limited English speaking skills Suppliers are reviewed on an ongoing basis to ensure timeliness of supply and discount rates Discard, acquisition and depreciation rates are related to each other, in order to enhance the currency and overall appeal of the collection. Higher or lower rates of discard may be appropriate in special circumstances, such as relocation of library collections, or collection rejuvenation 40 Living Learning Libraries: Standards and Guidelines for New South Wales Public Libraries
Page 1 and 2: LIBRARY COUNCIL OF NEW SOUTH WALES
Page 3 and 4: Living Learning Libraries: standard
Page 5 and 6: iv Living Learning Libraries: Stand
Page 7 and 8: vi Living Learning Libraries: Stand
Page 9 and 10: PART A Standards - quality levels a
Page 11 and 12: Standards LIBRARY MANAGEMENT STANDA
Page 13 and 14: Standards A Central Library is eith
Page 15 and 16: Standards STAFFING STANDARDS Object
Page 17 and 18: Standards It is acknowledged that m
Page 19 and 20: Standards S10. Items per capita Pop
Page 21 and 22: Standards S14. Circulation per capi
Page 23 and 24: Standards PRELIMINARY STANDARD FOR
Page 25 and 26: Standards PROGRAMS Objective To pro
Page 27 and 28: Standards SATISFACTION WITH LIBRARY
Page 29 and 30: Guidelines G1. LIBRARY MANAGEMENT O
Page 31 and 32: Guidelines Dollars, sense and publi
Page 33 and 34: Guidelines Points to consider Measu
Page 35 and 36: Guidelines G4. MOBILE LIBRARIES Obj
Page 37 and 38: Guidelines G5. MARKETING AND PROMOT
Page 39 and 40: Guidelines G6. INFORMATION AND READ
Page 41 and 42: Guidelines Suggested performance in
Page 43 and 44: Guidelines G7. INTERLIBRARY LOANS A
Page 45: Guidelines G8. LIBRARY STAFFING Obj
Page 49 and 50: Guidelines Resources For further in
Page 51 and 52: Guidelines Digital archives standar
Page 53 and 54: Guidelines G11. CATALOGUING Objecti
Page 55 and 56: Guidelines G12. INFORMATION TECHNOL
Page 57 and 58: Guidelines Suggested performance in
Page 59 and 60: Guidelines TARGETED SERVICES Object
Page 61 and 62: Guidelines Programs for children an
Page 63 and 64: Guidelines Based on knowledge of pa
Page 65 and 66: Guidelines G15. SERVICES FOR INDIGE
Page 67 and 68: Guidelines G16. SERVICES FOR PEOPLE
Page 69 and 70: Guidelines G17. SERVICES FOR YOUNG
Page 71 and 72: Guidelines G18. SERVICES FOR OLDER
Page 73 and 74: Guidelines G19. HOME LIBRARY SERVIC
Page 75 and 76: Guidelines G20. PROGRAMS Objective
Page 77 and 78: Guidelines Physical facilities
Page 79 and 80: Guidelines Library communicates wit
Page 81 and 82: Bibliography Towards a quality serv
Page 83 and 84: Bibliography Dollars, sense and pub
Page 85 and 86: Bibliography MyLanguage website (re
Page 87 and 88: Bibliography Trove (discovery servi
Page 89 and 90: Appendix 1 Living Learning Librarie
Page 91 and 92: Appendix 2. New South Wales statist
Page 93 and 94: Appendix 3 This edition of Living L
Page 95 and 96: Glossary Borrowers Borrowers are th
Page 97 and 98:
Glossary Free membership Free membe
Page 99 and 100:
Glossary Library staff Library staf
Page 101 and 102:
Glossary parent education seminars.
Page 103 and 104:
Glossary Service point A Service Po
Page 105 and 106:
Index customer satisfaction, 20, 30
Page 107 and 108:
Index personal devices, 15 see also
show all

Living Learning Libraries - State Library of New South Wales

You also want an ePaper? Increase the reach of your titles

Delete template?

Save as template?