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Freeport / Ecozone News<br />

The second hangar is in addition to its first hangar for the<br />

Airbus 319 and 320 series aircraft that was constructed<br />

in November 2008. The project is a joint venture with<br />

Cebu Pacific Air. The first hangar, costing an estimated<br />

Php800 million, started operations in July 2009 and has<br />

provided MRO services to Cebu Pacific fleet of Airbus<br />

aircraft.<br />

Based in Singapore, SIAEC is a leading aircraft MRO<br />

company providing total maintenance solutions to the<br />

aircraft of the world. SIAEC, together with its 24 joint<br />

ventures and subsidiaries across nine countries, formed<br />

the SIAEC Group.<br />

The SIAEC Group provides extensive MRO of aircraft<br />

for more than 85 international airlines worldwide.<br />

With certifications from more than 20 airworthiness<br />

authorities, SIAEC’s six hangars and 22 in-house<br />

workshops in Singapore provide complete MRO<br />

services in airframe, component, engine, aircraft<br />

conversions, and modifications to major airlines from<br />

four continents.<br />

SIAEC also provides support services at the Changi<br />

International Airport in Singapore as well as line<br />

m a i n t e n a n c e<br />

support services to<br />

countries such as<br />

Australia, United<br />

States, Hong Kong,<br />

Indonesia, Vietnam<br />

and the <strong>Philippines</strong>.<br />

Service at the DMIA<br />

has also been upped<br />

after passenger<br />

facilitation processes<br />

Continuous expansion at DMIA is were found at par<br />

rendered to accommodate more and with worldwide<br />

more passengers each year.<br />

industrial and<br />

commercial management system standards and<br />

certified International Organization for Standardization<br />

(ISO) 9001:2008 compliant.<br />

The certification was given by TÜV RHEINLAND<br />

<strong>Philippines</strong> Inc., a global leader in the certification of<br />

management systems with 490 offices in 61 countries,<br />

during awarding ceremonies held at the Mimosa<br />

Convention Center in March last year.<br />

The certification came after a year of activities that<br />

involve an assessment of CIAC’s compliance to<br />

general documentation requirements, management<br />

commitment, customer focus, quality policy and<br />

planning and adherence of CIAC, airlines and other<br />

national agencies operating at the DMIA to the Service<br />

Level Agreements and Service Excellence Standards<br />

entered into by CIAC authorities with officials of these<br />

agencies and airlines.<br />

Darwin L. Cunanan, CIAC Corporate Planning Manager<br />

and ISO Quality Management Representative, said<br />

the conformity audit and assessment conducted by<br />

TÜV RHEINLAND revealed CIAC measures up to the<br />

quality management system standards in the field of<br />

International Passenger Facilitation at the DMIA based<br />

on specifications of ISO 9001:2008.<br />

Romeo N. Dyoco Jr., CIAC Vice-President for<br />

Operations and Business Development and ISO<br />

General Manager, said the scope of ISO 9001:2008<br />

involves Passenger Facilitation to deliver better quality<br />

service to international travelers and passengers at the<br />

DMIA which is bustling with international and domestic<br />

flights provided by international and local air carriers.<br />

Mid last year, the DMIA Terminal 1 Building Expansion<br />

Project was also inaugurated by former President Gloria<br />

Macapagal-Arroyo in June, a project that increased<br />

the passenger volume of the Clark airport to Php2.5<br />

million annually.<br />

Developed at a cost of Php308.8 million, the expanded<br />

terminal is expected to boost the operations of the<br />

airport as well as attract more foreign and local airlines<br />

to the DMIA. The newly-expanded DMIA Terminal-1<br />

features two passenger boarding bridges to provide<br />

convenience to passengers as well as improvements<br />

that include Flight Information Display Systems (FIDS);<br />

closed-circuit televisions (CCTVs); public television;<br />

background music and a public address system; X-ray<br />

machines; and, elevators and escalators.<br />

Another noteworthy development for the Clark<br />

Freeport Zone as a whole is the development of a<br />

tertiary hospital that will provide medical and health<br />

care services after President led the time capsulelaying<br />

for the development of The Medical City (TMC)<br />

at the Global Gateway Logistics City (GGLC) in the<br />

Clark Freeport Zone.<br />

The Medical City <strong>Philippines</strong> is a tertiary health care<br />

organization with a medical staff of 1,100 physicians<br />

and 2,200 support personnel serving 40,000 in-patients<br />

and 400,000 out-patients annually.<br />

The Medical City Strategic Services Group Head<br />

Margaret Bengzon said TMC Clark will serve as the<br />

company’s flagship center for the Central and Northern<br />

Luzon region. Bengzon said the hospital, which will be<br />

fully-operational by 2013, addresses TMC’s expansion<br />

strategies outside the Metro Manila area.<br />

GGLC is a 177-hectare tract of land in Clark that is<br />

being developed for a mixed use logistics center. It will<br />

feature, among others, an aero park and a logistics<br />

park. It will cost $1 billion and is being developed by<br />

the Peregrine Development International firm with<br />

funding from the Kuwait Gulf and Link (KGL) Investment<br />

Company.<br />

Passenger services have also been given a boost<br />

following the operation of the DMIA Shuttle Service,<br />

an added convenience to passengers provided by<br />

jeepneys that ferry passengers from the DMIA to the<br />

Dau Bus Terminal outside of the Clark Freeport Zone<br />

continued on page 13<br />

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