Annexure B - National Metallurgical Laboratory

5. AMC vendor shall maintain the Passive components viz. CAT6/Fiber cables, IO
boxes. Patch cords (CAT6 & Fiber), LIU patch panels (punching/ connectorization
/splicing (if required) replacement with NEW passive components (if required),
relaying of CAT6/Fiber cables and change the faulty cables (if required) & saddling of
sagging network cables at no extra cost.
6. Inclusion of items can be done on pro-rata basis:
(a) During the course of AMC tenure, if a new item not in the AMC list (for those case
for which warranty has expired) and needs to be included in the existing list of
item under AMC, of the similar category, then a letter from NML shall be given to
vendor (after any quarter) after which they have to provide maintenance for the
item. The vendor can do necessary changes in their quarterly billing with a copy
of letter from NML for inclusion of Items (if any).
(b) During the course of AMC tenure, if a item needs to be removed from the existing
list of item under AMC, then a letter from NML shall be given to vendor (after any
quarter) after which they have to amend the list and bill for the remaining items only
with a copy of letter from NML for deletion of Items (if any). Deletion or addition of
items should be done with information to Purchase Section. Pl. note that any
deletion of item from the AMC list can only be done based on the approval of Head,
ICTU and the recommendations of the Standing Disposal Committee of NML.
7. The vendor shall provide services at NML Main Building, Burmamines, Magnesium
Pilot Plant, LSTF & MBPP Plant Area / MNP Division, Agrico & Tuiladungari
Dispensary & of the Director, CSIR-NML residence.
8. The vendor should have executed a single order value of such AMC job of not less
than Rs.10,00,000/- (Rupees Ten Lakhs). The company should have the experience of
maintaining a minimum of 500 PCs and Laptops or more with peripherals for more
than three years in any Central Government Departments / Ministries/ Govt.
undertakings/ Corporate offices like Tata Steel & Tata Motors along with
maintenance of switched Ethernet LAN system, other than CSIR-NML Jamshedpur.
9. The vendor should have a registered office at Jamshedpur or should give an
undertaking for creating an office at Jamshedpur before the conclusion of the AMC
Contract.
10.Copy of Certificates to be enclosed with Quotation:
• Certificate of vendor engineer’s CCNA or MCNA or MCSE to be posted at NML.
• Trade license/ a certificate from your existing client that you have executed such
AMC jobs having the value/volume as mentioned at Sl. No. 8 above.
• Current work order copy issued to vendor by any Central Government
Departments / Ministries/ Govt. undertakings/ Corporate offices like Tata Steel &
Tata Motors maintenance of such AMC job of maintaining 500 Computers,
Servers, Workstation, Printers, and Scanners including LAN system.
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