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National Competency Standards Framework for Pharmacists in ...

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to the concept of competence is the <strong>in</strong>ference of<br />

assessment of per<strong>for</strong>mance <strong>in</strong> a given circumstance<br />

aga<strong>in</strong>st a specified external measure.<br />

The <strong>Competency</strong> <strong>Standards</strong> <strong>in</strong> this <strong>National</strong> <strong>Framework</strong><br />

<strong>in</strong>clude per<strong>for</strong>mance criteria that specify the level of<br />

per<strong>for</strong>mance expected of a competent pharmacist.<br />

They focus only on key aspects of per<strong>for</strong>mance and<br />

express what a competent professional would do <strong>in</strong><br />

terms of observable results or behaviours. This allows<br />

the <strong>Competency</strong> <strong>Standards</strong> to serve as the external<br />

measure of expected per<strong>for</strong>mance aga<strong>in</strong>st which actual<br />

per<strong>for</strong>mance can be assessed.<br />

1.5.2 Def<strong>in</strong><strong>in</strong>g ‘advanced’ practice<br />

It is not <strong>in</strong>tended to determ<strong>in</strong>e here how ‘advanced’<br />

pharmacy practice will be identified and recognised.<br />

That rema<strong>in</strong>s a future task <strong>for</strong> the pharmacy sector.<br />

However, changes <strong>in</strong> practice and the practice<br />

environment s<strong>in</strong>ce the last review of the <strong>Competency</strong><br />

<strong>Standards</strong> have been considerable. It is there<strong>for</strong>e timely<br />

to consider how the well accepted concept of ‘advanced’<br />

pharmacy practice might be described or def<strong>in</strong>ed.<br />

In a model of competence proposed by Miller 4<br />

(refer to Figure 1 below) a dist<strong>in</strong>ction is made between<br />

competence and per<strong>for</strong>mance. Under the model a<br />

practitioner may be able to demonstrate competence<br />

by be<strong>in</strong>g able to expla<strong>in</strong> or show a professional<br />

capability (‘knows’ or ‘shows how’) if required, but until<br />

they <strong>in</strong>tegrate that capability as a regular part of their<br />

practice (‘shows how’ and ‘does’) it cannot be seen as<br />

per<strong>for</strong>mance. Under this scenario, it is possible <strong>for</strong> one<br />

practitioner to demonstrate competence <strong>in</strong> a given scope<br />

of practice as def<strong>in</strong>ed by the competency standards but<br />

<strong>for</strong> another practitioner, who has accumulated expertise<br />

through cl<strong>in</strong>ical experience, to demonstrate much<br />

higher levels of per<strong>for</strong>mance across the same scope of<br />

practice. For this reason it is <strong>in</strong>appropriate to try to def<strong>in</strong>e<br />

‘advanced’ practice by rely<strong>in</strong>g exclusively on the use of<br />

competency standards.<br />

Figure 1: A simple model of competence<br />

Professional authenticity<br />

Does<br />

Shows how<br />

Knows how<br />

Knows<br />

Professional per<strong>for</strong>mance is a dimension of professional<br />

practice that is underp<strong>in</strong>ned by the expertise of the<br />

<strong>in</strong>dividual. It exists as a cont<strong>in</strong>uum from the lowest to the<br />

highest levels of professional per<strong>for</strong>mance. Progression<br />

with<strong>in</strong> the cont<strong>in</strong>uum is a function of susta<strong>in</strong>ed practice<br />

and experience lead<strong>in</strong>g to enhanced expertise.<br />

With<strong>in</strong> the per<strong>for</strong>mance cont<strong>in</strong>uum, usually observed<br />

behaviours would be regarded as ‘general’ level<br />

per<strong>for</strong>mance and the term ‘advanced’ per<strong>for</strong>mance<br />

would be applied where professional practice behaviours<br />

are beyond those usually observed. This concept<br />

underp<strong>in</strong>s the def<strong>in</strong>ition of advanced practice developed<br />

by the Royal Pharmaceutical Society of Great Brita<strong>in</strong>, 5<br />

an adaptation of which appears below.<br />

Advanced Practice is practice that is so significantly<br />

different from that achieved at <strong>in</strong>itial registration that<br />

it warrants recognition by professional peers and<br />

the public of the expertise of the practitioner and the<br />

education, tra<strong>in</strong><strong>in</strong>g and experience from which that<br />

capability was derived.<br />

A number of approaches have been used by different<br />

health professions <strong>for</strong> describ<strong>in</strong>g ‘advanced’ practice.<br />

The competency standards <strong>for</strong> advanced practice have<br />

been described <strong>for</strong> nurs<strong>in</strong>g <strong>in</strong> Australia (enrolled nurse/<br />

advanced enrolled nurse; registered nurse/advanced<br />

registered nurse) us<strong>in</strong>g discrete sets of competencies.<br />

A three level (foundation, excellence and mastery)<br />

competency standard framework has been developed<br />

<strong>for</strong> ‘advanced’ pharmacy practice <strong>in</strong> the UK by the<br />

<strong>Competency</strong> Development and Evaluation Group.<br />

The Group has also developed competencies <strong>for</strong> ‘general’<br />

level practice but us<strong>in</strong>g a different competency set.<br />

The Pharmaceutical Society of New Zealand developed,<br />

<strong>in</strong> 1999, a s<strong>in</strong>gle competency standard set to recognise<br />

three levels of expertise by creat<strong>in</strong>g three per<strong>for</strong>mance<br />

levels (Pharmacist, Practitioner Pharmacist and Specialist<br />

Pharmacist). This concept was replaced <strong>in</strong> 2006 by a<br />

new medic<strong>in</strong>es management competence framework<br />

developed by the Pharmacy Council of New Zealand<br />

(see www.pharmacycouncil.org.nz/comp_framework).<br />

The use of a s<strong>in</strong>gle competency standard set is favoured<br />

and seen as the logical way <strong>for</strong>ward s<strong>in</strong>ce it:<br />

• re<strong>in</strong><strong>for</strong>ces the concept that it is per<strong>for</strong>mance rather<br />

than scope of practice that determ<strong>in</strong>es whether<br />

practice is ‘advanced’;<br />

• is supportive of the view that expertise and<br />

per<strong>for</strong>mance operate on a cont<strong>in</strong>uum;<br />

• presents ‘advanced’ per<strong>for</strong>mance criteria <strong>in</strong> a manner<br />

that is likely to be aspirational <strong>for</strong> pharmacists; and<br />

• consolidates the value of the <strong>National</strong> <strong>Competency</strong><br />

<strong>Standards</strong> <strong>Framework</strong> <strong>for</strong> support<strong>in</strong>g and facilitat<strong>in</strong>g<br />

professional practice and growth <strong>in</strong> the <strong>in</strong>terests of<br />

public safety.<br />

1.5.3 Recognition of ‘advanced’ practice<br />

The legislation support<strong>in</strong>g the operation of the national<br />

health profession registration boards provides <strong>for</strong> a<br />

number of different categories of registration, <strong>in</strong>clud<strong>in</strong>g<br />

provisional, general and non-practis<strong>in</strong>g. Use of the term<br />

‘specialist’ is strictly controlled under the legislation. While<br />

some professions, most notably medic<strong>in</strong>e and dentistry,<br />

1<br />

The <strong>Competency</strong> <strong>Standards</strong> <strong>Framework</strong><br />

4 Miller GE. The assessment of cl<strong>in</strong>ical skills/ competence/ per<strong>for</strong>mance.<br />

Acad Med (Supp) 1990; 65:S63-7.<br />

5 Royal Pharmaceutical Society of Great Brita<strong>in</strong>. Pharmacy practice 2008:<br />

medic<strong>in</strong>es focussed and patient centred. Pharmacy Practice <strong>Framework</strong>.<br />

February 2009. Available at: www.rpsgb.org.uk/pdfs/practiceframework.pdf<br />

<strong>National</strong> <strong>Competency</strong> <strong>Standards</strong> <strong>Framework</strong> <strong>for</strong> <strong>Pharmacists</strong> <strong>in</strong> Australia 2010 5

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