Transworld Logistics Corporate Brochure
Transworld Logistics Corporate Brochure
Transworld Logistics Corporate Brochure
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SIMPLIFYING<br />
LOGISTICS
Mr. Ramesh S. Ramakrishnan<br />
Chairman<br />
our vision<br />
To be a premier organization that offers total shipping solutions,<br />
by providing high quality innovative services to its customers and<br />
stakeholders and to be the market leader and trend-setter in the Indian<br />
Sub-continent, Arabian Gulf and South East Asia region.<br />
our mission<br />
• To provide quality and reliable services to our customers at all times<br />
• To remain committed to excellence<br />
• To explore and discover new business horizons<br />
• To provide our people with adequate growth opportunities<br />
• To achieve each “end” tempered by “quality” means<br />
• To make a constructive contribution to the society at large<br />
our values<br />
Trust and Openness<br />
Mutual Respect<br />
Quality<br />
Excellence<br />
: Transparency in all our dealings<br />
: Respecting the dignity of individuals<br />
: We are dedicated to customer driven quality, constantly<br />
striving to improve our processes and services guided by the<br />
changing needs of the customers<br />
: We believe in continuously improving upon our own benchmarks<br />
Customer Orientation : The concerns and needs of the customers are the guiding force<br />
behind all our endeavours
TRANSWORLD GROUP<br />
an introduction<br />
<strong>Transworld</strong> <strong>Logistics</strong> is a division of the <strong>Transworld</strong> Group of Companies<br />
which was established in 1977, having its Global Head Office at the Jebel<br />
Ali Free Zone, UAE. The activities of the group consist of Ship Owning,<br />
Feeder Operations, Shipping Agencies, Ship Management, Freight<br />
Forwarding, Contract <strong>Logistics</strong> and NVOCC operations.<br />
<strong>Transworld</strong> <strong>Logistics</strong> is one of the leading International<br />
providers of integrated logistics services in the Middle East<br />
& specializes in the integration of all functions across the<br />
supply chain, from sourcing of raw materials through product<br />
warehousing to the distribution of finished goods through its<br />
best-in-class warehousing and distribution center based at<br />
Jebel Ali Free Zone.<br />
Integrated Data & Information Management through the<br />
AWARE Exactus Data and WMS Systems supported with<br />
PSION Teklogix Barcode and RFID scanners offer cutting-edge<br />
technology to our customers to efficiently manage their Supply<br />
Chain and <strong>Logistics</strong> requirements.<br />
We are among the leading International providers<br />
of integrated logistics services in the Middle East<br />
& specialize in the integration of all functions<br />
across the supply chain.
Our solutions are<br />
tailored to meet<br />
customers’ supply chain<br />
needs where safety,<br />
integrity and customer<br />
satisfaction are never<br />
optional.<br />
our facilities<br />
• Multi-tier Racking Systems offering 22,400 pallet positions<br />
• 22 loading / unloading bays with hydraulic dock levelers<br />
• 6000 sq. m open yard storage space<br />
• 2000 sq. m of staging and value addition area<br />
• Refrigerated and temperature-controlled storage facilities (500 sq.m)<br />
• Web based Exactus software’s sophisticated Warehouse Management<br />
System and AWARE, which deploys hand-held scanners and the latest<br />
technology to support Intelligent Operations
focus on quality<br />
<strong>Transworld</strong> <strong>Logistics</strong>’ operations growth is due to its adaptive and pro-active<br />
approach to ever changing quality service requirements of our clients.<br />
<strong>Transworld</strong> <strong>Logistics</strong> believes in empowerment of people and constant<br />
improvement of processes and services. People running the business as<br />
their own, extol an exemplary commitment to improved services and as<br />
a result, are promoted from within resulting in higher employee retention.<br />
Management leading by example is the standard norm of people<br />
development.<br />
our quality approach<br />
• Service Level’s Agreements signed and documented with<br />
our customers.<br />
• “First Time Right” – a process check in place ensuring accuracy<br />
• “ZERO DEFECTS” – ensuring service requirement compliance<br />
and prevention of non-conformance is monitored and measured<br />
• ISO 9001:2000 certified
PRODUCTS AND SERVICES<br />
AIR FREIGHT<br />
With a full service Air Freight department and AWB stock holders with major airlines, we offer<br />
our customers the flexibility and control on their shipments through these various options.…<br />
• Consol services or next flight out options<br />
• Prime carriers and deferred carrier<br />
• Part and Full Charters<br />
• Door-to-Door services<br />
Our ultimate goal is to deliver measurable<br />
profitability improvement and a strategic<br />
advantage to the customer<br />
SEA FREIGHT<br />
<strong>Transworld</strong> <strong>Logistics</strong> offers a wide repertoire of Sea Freight services on Full Container Loads<br />
and Less than Container Loads and strong experience in Project Cargo Handling. With assured<br />
weekly consolidations from all key origins to the UAE we offer the shortest possible transit times.<br />
NVOCC Operations:<br />
Dedicated self owned CFS working on a two shift basis<br />
• Weekly/bi-weekly sailings to the Gulf, Asia, Europe and North America from Jebel Ali, UAE<br />
• Door-to-Door freight forwarding services<br />
SEA-AIR<br />
We offer a 24/7 CFS operations for Sea-Air cargo handling. Using our own fleet of trailers<br />
and trucks to shift cargo from the CFS to the airport, <strong>Transworld</strong> <strong>Logistics</strong> ensures seamless<br />
operations and time definite deliveries every single time. Our on-line interaction with customs<br />
facilitates swift clearance and transfer of cargo from sea port to airport.
CONTRACT LOGISTICS<br />
<strong>Transworld</strong> <strong>Logistics</strong> offers world class cargo storage facilities including ambient, cool and<br />
cold storage. A state-of-the-art WMS system called ‘AWARE’ greatly enhances our operational<br />
efficiency. Our online web based system enables customers to view stocks online and empowers<br />
our customers to generate custom-made MIS reports.<br />
TRANSPORTATION<br />
The transportation department of <strong>Transworld</strong> <strong>Logistics</strong> owns a fleet of trucks and trailers used for<br />
local clearance and delivery. The company has built a dedicated transportation system that is<br />
flexible to changing market conditions and volumes, while delivering the highest level of service<br />
at competitive rates.<br />
fine arts logistics<br />
Arte Compass is our dedicated Fine Arts division offering logistics<br />
solutions for fine arts. With world class infrastructure, facilities<br />
and expertise in art handling, Arte Compass makes sure your<br />
invaluable pieces of art get the care they deserve.<br />
PRODUCTS AND SERVICES<br />
Our services include:<br />
• Pre-planning and program scheduling<br />
• Handling customs and other legal formalities and getting<br />
necessary clearances<br />
• Specialized and secure transportation<br />
• Temperature and humidity controlled storage facility<br />
• Special protection (Acid-free paper, bubble-wrap, paper blankets<br />
and custom-made crates)<br />
• 24/7 web enabled camera access to clients around the world<br />
We treat every piece of art with the care<br />
that a masterpiece deserves.
<strong>Transworld</strong> FZE<br />
P.O. Box 261036, Jebel Ali (South), Plot No S 20119, Dubai, U.A.E<br />
Tel: +971 4 8035800 • Fax: +971 4 8860082<br />
Email: customercare@twfze.com<br />
www.twgrp.com • www.twfze.com