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OUR COMMITMENT TO SUSTAINABLE DEVELOPMENT

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<strong>OUR</strong> <strong>COMMITMENT</strong> <strong>TO</strong><br />

<strong>SUSTAINABLE</strong> <strong>DEVELOPMENT</strong>


52,403<br />

employees<br />

114.5<br />

billion in consolidated sales<br />

19<br />

global brands<br />

1496<br />

million in R&D investments<br />

42<br />

factories<br />

130<br />

countries<br />

4.4<br />

billion units manufactured annually<br />

Ms. Balanda Atis, Development<br />

Scientist, L'Oréal USA Research &<br />

Development laboratory in Clark,<br />

New Jersey.


PROFILE<br />

What is L’Oréal?<br />

L’Oréal is the global leader in cosmetics, with 19 global brands. We<br />

have five key expertises –hair care, hair colour, skincare, make-up and<br />

fragrances.<br />

What is this Report?<br />

This Report is a concise summary of our more detailed 2005<br />

Sustainable Development Report, which was published in June 2006.<br />

We hope this shorter, simpler version will be more suitable for<br />

employees, students and consumers. The full 64 page report can be<br />

found both on our website and in hard copy. Both reports cover all of<br />

L’Oréal’s operations and the joint venture with Galderma over the year<br />

January-December 2005.<br />

� PLEASE GET IN <strong>TO</strong>UCH!<br />

If you have any ideas, questions, feedback, or would like<br />

to request a copy of the full version, please contact:<br />

sustainabledevelopment@loreal.com


Our commitment to<br />

sustainable growth<br />

This document is a summary of our detailed<br />

Sustainable Development Report, which we published<br />

in June 2006. If you find any of the issues raised<br />

in this document interesting, we encourage you<br />

to go to the full report and find out more there<br />

www.loreal.com, in the Our Company section. If you<br />

have any ideas of how we can improve our sustainability<br />

performance, or have any questions, please get<br />

in touch with our sustainability team, at:<br />

sustainabledevelopment@loreal.com<br />

Our commitment to sustainable development_L’ORÉAL<br />

Jean-Paul Agon and Sir Lindsay Owen-Jones.<br />

Our growth must be based on a foundation of values<br />

shared by all within L’Oréal, on firm ethical standards,<br />

and a sincere awareness of our responsibility.<br />

We also demand respect for all people the company<br />

is in contact with, as well as the environment and<br />

the wider community.<br />

The very meaning of this business is to celebrate<br />

diversity. L’Oreal has made the universal dream of<br />

beauty a mode of individual expression that each


woman and each man can make their own, expressing<br />

all of their differences. We deeply believe that a<br />

company cannot fully integrate differences unless its<br />

teams are equally diverse. This diversity, more than<br />

any kind of homogeneity, makes us more creative,<br />

more imaginative and more dynamic.<br />

ACHIEVEMENTS<br />

We are proud of our environmental and social achievements<br />

this year:<br />

■ we won awards from the Anti-Defamation League<br />

and the World Diversity Leadership Council for our<br />

actions to promote diversity;<br />

■ we developed a methodology to assess our ingredients<br />

against a set of 25 sustainability criteria,<br />

including social, environmental and biodiversity<br />

impacts, and fair trade principles;<br />

■ we strengthened our management of diversity by<br />

appointing a Worlwide Diversity Manager, and diversifying<br />

recruitment sources;<br />

■ we continued our strong SHE performance, in particular<br />

reducing our injury rate by 21%, an absolute<br />

reduction in our water consumption, and increasing<br />

the proportion of waste that is returned to suppliers<br />

for re-use from 15% to 23%;<br />

02 l 03<br />

■ the launch in partnership with UNESCO of<br />

'Hairdressers of the World Against AIDS', a prevention<br />

education programme;<br />

■ the acquisition of SkinEthic in early 2006 which<br />

manufactures reconstructed human skin, to further<br />

strengthen our expertise in alternatives to animal<br />

testing;<br />

■ membership of the FTSE4Good, Ethibel and ASPI<br />

sustainability indices.<br />

Becoming a sustainable company is a long journey.<br />

We are both equally passionate about this. But we<br />

can’t do it without the support and enthusiasm<br />

of our employees and other stakeholders. If you have<br />

any suggestions on how we can make this company<br />

more environmentally friendly or socially responsible,<br />

please let us know. We look forward to hearing<br />

from you.<br />

“ WE WOULD VERY MUCH LIKE <strong>TO</strong> SHARE WITH YOU THE VALUES<br />

WE HAVE FORGED <strong>TO</strong>GETHER OVER CLOSE <strong>TO</strong> A CENTURY<br />

OF RESPONSIBLE AND <strong>SUSTAINABLE</strong> GROWTH, AND HOW WE<br />

ARE PUTTING THESE VALUES IN<strong>TO</strong> PRACTICE. ”<br />

SIR LINDSAY OWEN-JONES<br />

Chairman<br />

JEAN-PAUL AGON<br />

Chief Executive Officer


ECONOMIC AFFAIRS<br />

As an international business, L’Oréal is committed to growth that creates more value<br />

for more people with a stake in our success. The values that underpin our core business<br />

will be crucial as we grow further.<br />

L’Oréal is committed to creating value. In 2005, we<br />

injected E8.3 billion into the global economy in the<br />

form of goods purchased, employee salaries, tax<br />

paid, interest to banks, dividends to shareholders<br />

and community giving.<br />

VALUE CREATION in e millions<br />

2,852<br />

Total payroll and benefits<br />

659<br />

Distribution to shareholders<br />

17<br />

Donations to community,<br />

charity and civil society<br />

Our commitment to sustainable development_L’ORÉAL<br />

A GROWING MARKET<br />

Since 1990, the world cosmetics market has been<br />

growing at twice the rate of the annual global average<br />

GNP. It is still growing even in developed countries,<br />

thanks to new demands and new markets, but<br />

the growth of the cosmetics market is especially<br />

important in the emerging countries where the correlation<br />

between economic development and<br />

consumption of cosmetics is strong.<br />

A <strong>SUSTAINABLE</strong> GROWTH STRATEGY<br />

L’Oréal considers internal growth to be the main<br />

focus of its development. The group ensures healthy<br />

long-term geographic and sector-based balance for<br />

its brands and increases the rate of its international<br />

expansion through a highly selective acquisition


WORLDWIDE COSMETICS<br />

MARKET 1991-2005<br />

$ billions<br />

120<br />

100<br />

80<br />

60<br />

40<br />

20<br />

0<br />

63.4<br />

1991<br />

74.1<br />

1995<br />

95.9<br />

2000<br />

116.7<br />

2005<br />

policy. As a result, L’Oréal has enjoyed double-digit<br />

growth in earnings for many years. L’Oréal looks to<br />

the growth of new markets, especially in developing<br />

regions such as in Asia, Eastern Europe and Latin<br />

America.<br />

However, the group’s growth is never at the expense<br />

of a responsible attitude: by manufacturing locally as<br />

soon as practical, we contribute to local economic<br />

development, applying the principles outlined in our<br />

Code of Business Ethics. This code can be found on<br />

our website www.loreal.com<br />

COSMETICS BRANCH:<br />

2005 CONSOLIDATED SALES<br />

By business segment<br />

By Division<br />

By geographic zone<br />

04 l 05<br />

■ 24.7% Haircare<br />

■ 21.2% Make-up<br />

■ 16.6%<br />

Hair colourants<br />

■ 24.2%<br />

Skincare<br />

■ 10.3%<br />

Perfumes<br />

■ 3.0%<br />

Other<br />

■ 14.5%<br />

Professional Products<br />

■ 52.8%<br />

Consumer Products<br />

■ 25.2%<br />

Luxury Products<br />

■ 6.9%<br />

Active Cosmetics<br />

■ 47.4%<br />

Western Europe<br />

■ 27.2%<br />

North America<br />

■ 25.4%<br />

Rest of the World


RESEARCH & <strong>DEVELOPMENT</strong><br />

L’Oréal has a strong and historic commitment to research and development.<br />

R&D drives our business so that we provide an ever-expanding range of high<br />

quality, effective products for consumers.<br />

PRINCIPLES IN PRACTICE<br />

We are deeply committed to the health of our consumers<br />

and employees, as well as to the environment.<br />

We aim at all times to:<br />

■ guarantee the safety of ingredients and safe handling<br />

procedures for our raw materials;<br />

■ assess the human and environmental safety of our<br />

raw materials and formulas throughout the production<br />

process, from design to manufacture;<br />

■ increase the proportion of renewable plant-based<br />

raw materials that we use;<br />

■ protect biodiversity;<br />

■ carry out life cycle assessments of our common raw<br />

materials;<br />

■ assist our suppliers in integrating sustainable development<br />

issues;<br />

■ ensure that our purchase of raw materials supports<br />

local employment and development;<br />

Our commitment to sustainable development_L’ORÉAL<br />

■ guarantee local populations’ access to the source raw<br />

materials, recognise their ancestral know-how and<br />

take into account a fair return for these populations;<br />

■ consult with stakeholders, particularly community<br />

representatives.<br />

The R&D Department has a Sustainable Development<br />

working group to make sure these commitments are<br />

delivered. We have a Green Chemistry manager whose<br />

job it is to make sure our ingredients are made in an<br />

environmentally-friendly way. Eight part-time Green<br />

Chemistry roles have also been created.<br />

� DID YOU KNOW?<br />

Around 40% of raw materials used by L’Oréal are of<br />

plant origin and therefore renewable. We are working<br />

to increase this. We also seek to develop ingredients<br />

of low ecotoxicity or that are biodegradable.


PRODUCT <strong>DEVELOPMENT</strong><br />

L’Oréal is continually trying to cater more efficiently for<br />

people of diverse racial backgrounds. As part of the<br />

process of developing new products, we therefore<br />

study various skin and hair types from different parts<br />

of the world.<br />

L’Oréal R&D is also opening up to a better understanding<br />

of the emerging issues and processes<br />

surrounding the relationship to the body through a<br />

series of researches in social sciences.<br />

ALTERNATIVE TESTING METHODS<br />

In 1989 we ended all animal testing of finished products<br />

prior to their release on to the market. However,<br />

new chemical ingredients must be tested on animals<br />

by law where there is no other approved method.<br />

L’Oréal supports the 3R Rule –Refine, Reduce,<br />

Replace. We are committed to:<br />

06 l 07<br />

■ avoiding animal suffering and improve the comfort<br />

levels of these tests;<br />

■ reducing the number of animal tests;<br />

■ replacing animal tests with new testing methods so<br />

as to meet the 2009 and 2013 deadlines of the<br />

European Cosmetic Directive.<br />

For the past 15 years we have invested heavily in finding<br />

alternatives to animal testing. In particular, we<br />

invested in Episkin and in SkinEthic –companies which<br />

produce reconstructed human skin, thus eliminating<br />

the need for many of the tests.<br />

The L'Oréal Research Institute for Ethnic Hair and Skin in Chicago analyses how hair and skin change with ethnicity.


2 903<br />

cosmetics and dermatological<br />

research employees<br />

including 50% of Galderma research employees<br />

ASSESSING THE ENVIRONMENTAL AND<br />

SOCIAL IMPACT OF INGREDIENTS<br />

In 2005 L’Oréal added 25 environmental, social and<br />

ethical criteria to our system of assessing new ingredients.<br />

In the future, all our ingredients will be assessed<br />

on whether our use of them preserves biodiversity,<br />

promotes fair trade, and has positive social<br />

impacts. These are backed by research. If this shows<br />

that by buying a certain ingredient, we are contributing<br />

to deforestation, abuse of human rights or that local<br />

communities are not benefiting appropriately, we will<br />

take steps to resolve the issue.<br />

This sustainability assessment system is currently<br />

being piloted with eight suppliers and we are expecting<br />

to conclude the pilot by the end of 2006 and start<br />

general deployment in 2007.<br />

EXAMPLE OF THE ASSESSMENT OF<br />

ONE OF <strong>OUR</strong> RAW MATERIALS<br />

■ 100%<br />

Preserve health and safety of people<br />

■ 71%<br />

Preserve health and safety<br />

of the environment<br />

■ 87%<br />

●<br />

Protect biodiversity<br />

■ 85%<br />

Promote fair trade practices<br />

■ 100%<br />

Consider social<br />

and societal impacts<br />

529 patents filed in 2005<br />

Our commitment to sustainable development_L’ORÉAL<br />

●<br />

●<br />

●<br />

●<br />

Promoting Fair Trade Practices<br />

L’Oréal R&D is also working to extend partnerships<br />

with suppliers in order to share good<br />

practices and develop an effective sustainable<br />

development policy throughout the entire chain.


CONSUMER SAFETY<br />

The safe use of our products by consumers is our<br />

highest priority. For many years L’Oréal has applied<br />

very strict rules regarding the safety of ingredients. We<br />

keenly monitor all scientific research, and if scientific<br />

evidence were to show an ingredient to be harmful, we<br />

Nanotechnology<br />

This is a new technique we use to observe particles<br />

on a nanometric scale, which is a much<br />

smaller scale than we have been able to before.<br />

We use this new capability in three main ways:<br />

■ to examine the properties of skin and hair in<br />

even more detail;<br />

■ to create really small ‘nano-emulsions’ of very<br />

fine droplets, which give products such as<br />

creams different textures;<br />

■ to improve products, for example sunscreen<br />

where smaller particles filter UV rays more efficiently.<br />

Independent research has shown that nanoemulsions<br />

are harmless and that there is no<br />

penetration of nano-pigments (e.g. titanium<br />

08 l 09<br />

would remove it from our products. More precisely,<br />

our position on ingredients such as phthalates, musks,<br />

triclosan or parabens, and our reduction, replacement<br />

or substitution programs are detailed in our<br />

Sustainable Development report, p.24-27.<br />

By enlarging objects 10,000 times, these electronic microscopes are used<br />

to explore and understand the inner structure of the hair and skin.<br />

dioxide) into skin. Beyond these practical applications,<br />

the development of nanotechnology raises<br />

new questions, as for all major innovations,<br />

about the available scientific knowledge, ethical<br />

issues and potential applications.<br />

L’Oréal is involved in several French and international<br />

programmes including the International<br />

Council on Nanotechnology and the Center for<br />

Biological & Environmental Nanotechnology,<br />

Houston, and is working closely with academics<br />

and institutions such as the European Union<br />

Scientific Committee on Consumer Products, the<br />

Working Group on Nanosubstances in Cosmetics,<br />

and the CNRS-French Scientific Research Centre<br />

Ethics Committee.


SOCIAL AFFAIRS<br />

L’Oréal believes that employee development is a fundamental driver of economic<br />

performance. We therefore aim to be one of the world’s best employers in terms<br />

of overall appeal, pay, promotion, training, profit sharing and job satisfaction.<br />

DIVERSITY<br />

Diversity lies at the core of what we do. Because we<br />

believe that differences are a source of enrichment<br />

and creativity, we try to make diversity a key element<br />

of our human resources policy. Our Code of Ethics,<br />

which is available on our website, states that at<br />

L’Oréal, all forms of discrimination concerning gender,<br />

age, disability, race, religious or political beliefs<br />

and many other issues, are unacceptable.<br />

To promote diversity, we:<br />

■ signed up to the Diversity Charter in France, along<br />

with 200 other companies, as a public commitment<br />

to promoting cultural, ethnic and social diversity<br />

within L’Oréal;<br />

■ created the position of Diversity Manager whose<br />

job it is to improve diversity throughout the company;<br />

Our commitment to sustainable development_L’ORÉAL<br />

■ trained over one thousand managers worldwide<br />

on diversity issues.<br />

� DID YOU KNOW?<br />

■ 53% of managers at L’Oréal are women.<br />

■ 33% of the staff on management boards are women,<br />

■ in the US, 42% of the workforce in R&D are from<br />

minorities.<br />

■ There are 104 different nationalities among managerial<br />

staff.<br />

RECRUITMENT<br />

Attracting talented people is vital to support our<br />

growth worldwide. In 2005, we received 515,500 job<br />

applications, carried out 45,300 interviews, and recruited<br />

2,027 managers from 75 different nationalities!


� DID YOU KNOW?<br />

L’Oréal is consistently rated one of the best<br />

companies in the world to work for…<br />

■ We were voted the second most desired company<br />

to work for in a survey by the Universum Institute of<br />

5,373 European students.<br />

■ We were voted the second best at developing talent<br />

in the ‘Companies for Leaders in Europe’ survey of<br />

101 companies.<br />

■ In France, out of the 50 companies assessed using a<br />

questionnaire mainly filled out by the employees themselves,<br />

L’Oréal was ranked in fourth position of the companies<br />

that are great to work for. L’Oréal was also both the first<br />

French and first manufacturing company in the ranking.<br />

Skills development<br />

We aim to offer all our employees high quality training<br />

and tailored career development. In 2005, 62% of<br />

managers and 58% of all employees received training.<br />

In France we also took on 566 apprentices as<br />

part of this commitment.<br />

Rewarding employees<br />

L’Oréal tries to offer employees and their families the<br />

best reward packages and benefits possible. Our pay<br />

is designed to be highly competitive to attract and<br />

retain talented individuals. Since 2001 we have been<br />

rolling out a Worldwide Profit Sharing Plan, so that<br />

all employees can benefit from our success. In 2006<br />

through this scheme employees in almost all countries<br />

that meet their targets will be given the equivalent<br />

of an additional 3-3 1/2 weeks salary.<br />

Promoting social dialogue<br />

We believe that strong social dialog between management,<br />

employees and unions is vital for a healthy company.<br />

Over 24,000 employees are covered by our European<br />

social dialogue body, the Instance Europeénne de<br />

Dialogue Social (IEDS). In France, there are 91 bodies with<br />

over a thousand representatives to ensure partnership<br />

between management and employees reprensentatives.<br />

10 l 11<br />

Suppliers<br />

It is very important to us that all our suppliers maintain<br />

good labour standards in their operations. We do<br />

not want anything we sell to have been made in factories<br />

with poor conditions, wages, or child labour. To<br />

make sure this doesn’t happen, we send independent<br />

specialists, Bureau Veritas and Intertek, to carry out<br />

audits of the factories that we buy from. To date,<br />

more than 152 audits have been carried out.<br />

Where we find evidence of violations of these standards,<br />

we require suppliers to improve the situation,<br />

and our independent auditors then go back and check<br />

that this has been done. We believe it is better to work<br />

in this way to help improve labour standards, but in<br />

the few cases where suppliers have consistently poor<br />

standards, we will cease to buy from them.<br />

We are now introducing guidelines for our buyers to<br />

make sure they understand these issues, and will<br />

only give new business to suppliers who have been<br />

audited and who comply with our standards.<br />

More than 152 audits have been carried out.


SAFETY, HEALTH &<br />

ENVIRONMENT (SH&E)<br />

L’Oréal is passionate about improving the group’s performance on safety, health and<br />

environment. Our constant aim is to reduce our impacts on the environment and reduce<br />

the number and severity of accidents.<br />

<strong>OUR</strong> PERFORMANCE<br />

In 2005, at our 42 factories and 75 warehouses around the world, we:<br />

■ cut our total energy use by 1% per finished product;<br />

■ cut our water use by 4% per finished product;<br />

■ reduced our overall injury rate by 21% for L'Oréal employees,<br />

and by 36% for temporary employees;<br />

■ certified all but two of our factories to ISO 14001, an internationallyrecognised<br />

environmental management system.<br />

<strong>TO</strong>TAL ENERGY USED IN 2005<br />

836 million of kWh<br />

LOST TIME INJURY RATE<br />

-3.1%<br />

Unfortunately we did not meet our target to reduce the amount of waste<br />

generated per finished product. We also had an injury rate above our target of<br />

2.5 million hours worked in 19 of 42 factories and 20 of 75 warehouses. We<br />

are working hard to remedy these shortfalls.<br />

Our commitment to sustainable development_L’ORÉAL<br />

WATER CONSUMPTION<br />

3,214,000 M 3<br />

DIRECT CO 2 EMISSIONS<br />

92.7 thousand tonnes<br />

� <strong>OUR</strong> TARGETS FOR 2006<br />

This year we aim to:<br />

■ cut energy use by a further<br />

5% per finished product;<br />

■ reduce our direct carbon<br />

dioxide (CO 2) emissions by<br />

2% per finished product;<br />

■ cut water use by 10% per<br />

unit of finished product from<br />

2002 levels;<br />

■ reduce waste generated<br />

per finished product by 5%;<br />

■ reduce our injury rate by<br />

a further 24% to 2.5 injuries<br />

per million hours worked.


How is SH&E managed?<br />

Overall responsibility for safety, health and environment<br />

issues at L’Oreal rests with Marcel Lafforgue,<br />

Executive VP Production and Technology. Reporting<br />

to him, Zack Mansdorf runs the SH&E department<br />

with the help of SH&E managers within zones, divisions<br />

and at sites. A typical factory of 350 workers<br />

has three or four full-time staff in its SH&E department,<br />

while administrative sites usually have one<br />

person with this responsibility at country level.<br />

Climate change<br />

L’Oréal is working to reduce our energy consumption,<br />

as this makes sense financially as well as environmentally.<br />

Our greenhouse gas emissions are mainly CO 2 from<br />

the use of fossil fuels for the generation of steam in<br />

factories and for heating the group’s buildings. In<br />

addition, CO 2 is indirectly generated through our<br />

electricity use and by the transportation of our products.<br />

Of the energy we use in our factories and<br />

warehouses, 49% comes from electricity, 45% from<br />

gas and only 6% from oil. We use gas where possible<br />

since it is a cleaner fuel than oil. We are also<br />

continually looking out for less polluting transport<br />

solutions, such moving transport from road to rail.<br />

To achieve our target of a 5% cut in energy use per<br />

finished product this year, we are investigating many<br />

different new technologies –some that reduce our<br />

energy use and some that generate energy from<br />

renewable sources such as wind and solar power.<br />

For example, our Clark factory in the United States<br />

has committed itself to sourcing 3% of its energy<br />

from wind power, saving 186 tonnes of greenhouse<br />

gases as a result.<br />

Packaging<br />

Since the 1990s, L’Oréal has had a proactive policy to<br />

ensure that our packaging has minimal impact on<br />

the environment. When designing product packaging,<br />

we try to:<br />

12 l 13<br />

■ reduce the amount of raw material used;<br />

■ facilitate recycling by:<br />

- reducing the variety of materials involved;<br />

- labelling products with details of the components<br />

and their recyclability;<br />

■ continually involve our packaging suppliers in our<br />

efforts.<br />

� DID YOU KNOW?<br />

L’Oréal has an ambitious goal to send zero waste to<br />

landfill from our factories and warehouses. In 2005,<br />

38% of our sites achieved this target. We did this by<br />

recycling 35% of our waste, re-using 33%, and incinerating<br />

21% to generate heat.<br />

SH&E Awards<br />

The L’Oréal SH&E awards are in-house prizes<br />

designed to motivate employees to improve<br />

risk management and contribute to environmental<br />

protection. The aim is to foster continual<br />

improvement and encourage initiative and<br />

consistency.<br />

In 2005 the winners were:<br />

■ SH&E excellence, best performance beyond<br />

our stated SH&E goals (factories and distribution<br />

centres): Karlsruhe factory, Germany.<br />

■ The best safety and health initiative (factories):<br />

Soprocos Saint-Quentin, France.<br />

■ The best environmental initiative (factories):<br />

Ville Saint-Laurent, Canada.<br />

■ The best safety, health or environment initiative<br />

(distribution centres and office buildings):<br />

San Agustin distribution centre, Spain.<br />

■ The best community involvement (any site):<br />

Suzhou, Pudong and Yichang factories, China.<br />

These three factories are sited on the heavily<br />

industrialised Yangtze river, and set up an initiative<br />

to raise awareness among local<br />

schoolchildren of environmental problems<br />

and conservation of biodiversity, the white<br />

dolphin in particular. Around 6,500 children<br />

participated in the ‘Save Mother River and<br />

Save the White Dolphins’ initiative.


COMMUNITY AFFAIRS<br />

In every country where we do business, we support charities and projects that<br />

contribute to the community at large through philanthropy and long-term<br />

partnerships.<br />

FOR WOMEN IN SCIENCE<br />

� DID YOU KNOW?<br />

■ In 2004, of the 190 members of the French<br />

Academy of Sciences, only 14 were women.<br />

■ From 1903 to 2004, only 12 out of 503 Nobel<br />

Prizes for Science were awarded to women.<br />

■ 55% of scientists at L’Oréal are women, a proportion<br />

unmatched in our industry.<br />

Because we know that women today are underrepresented<br />

at the highest levels of science, and<br />

convinced that women researchers can influence the<br />

science of tomorrow, L’Oréal and Unesco joined forces<br />

in 1998 to promote women in scientific research<br />

by creating the For Women in Science programme,<br />

which has three parts:<br />

Our commitment to sustainable development_L’ORÉAL<br />

■ the L’Oréal-Unesco Awards –each year, five outstanding<br />

female research scientists around the world are<br />

given a personal award of $100,000. We give the awards<br />

for research in areas not related to L’Oréal’s activities;<br />

■ the Unesco-L’Oréal Fellowships –since this scheme<br />

started, 75 five young female scientists have been<br />

given awards of up to $20,000 each to pursue research<br />

in laboratories outside their country of origin;<br />

■ national Fellowship programmes –operating in 14<br />

countries in 2005, including China, India, Poland and<br />

South Africa, we aim to launch National Fellowships<br />

in 50 countries by 2008.<br />

“ WHEN YOU EDUCATE A MAN, YOU EDUCATE<br />

A PERSON. WHEN YOU EDUCATE A WOMAN,<br />

YOU EDUCATE A FAMILY, A NATION. ”<br />

An African proverb quoted by Unesco<br />

on its 50th anniversary.


Working with local communities<br />

Because L’Oréal’s business is at the centre of<br />

people’s everyday lives and well-being, we are closely<br />

involved in the life of the communities in which<br />

our facilities are located. Our local operations are<br />

given the freedom to adapt to specific local environments<br />

and choose the projects they feel most<br />

strongly about.<br />

AIDS prevention<br />

In May 2005, UNESCO and our Professional Products<br />

Division launched the prevention education programme<br />

“Hairdressers of the world against AIDS”.<br />

This programme promotes awareness of the HIV<br />

virus through the regular training we provide to our<br />

global network of hairdressers. These hairdressers<br />

then pass on their knowledge to customers at their<br />

salons, which are centres for the exchange of ideas<br />

and dialogue all over the world. Training materials<br />

compiled with UNESCO include an innovative film,<br />

presentation materials and an interactive quiz.<br />

Our efforts to combat HIV/AIDS began four years ago<br />

in South Africa. Pilot programmes adapted for the<br />

culture of each country have since been launched in<br />

India, Brazil and France. In 2006 we plan to expand<br />

the programme into the Baltic countries, the United<br />

Kingdom, China, Italy, Germany, Spain, Belgium, the<br />

Netherlands and Portugal. For more details, consult:<br />

www.hairdressersagainstaids.com<br />

Look Good… Feel Better<br />

“Look Good… Feel Better” is a joint programme of the<br />

cosmetic industry that started in the United States<br />

and has now reached 15 other countries, which helps<br />

women offset appearance-related changes from cancer<br />

treatment. The programme consists of non-medical<br />

workshops held in hospitals, which teach the<br />

women to cope with some of the side effects of<br />

chemotherapy through a 12-step skin-care and<br />

make-up lesson. L’Oréal is one of the main drivers<br />

behind this worthy venture, notably in France where<br />

the programme is called “La Vie de plus belle”.<br />

14 l 15<br />

Restaurants du Coeur<br />

For the past seven years, we have been providing the<br />

French charitable organisation “Restaurants du<br />

Coeur” with kits containing five of the group’s<br />

hygiene products covering basic family needs. They<br />

are handed out during the association’s winter campaign<br />

right across France.<br />

Supporting the Nicolas Hulot Foundation<br />

In 1995 L’Oréal became a founder member of the<br />

Nicolas Hulot Foundation for Nature and Mankind,<br />

and has supported it ever since. The Foundation’s<br />

mission is helping educate the public to be environmentally<br />

friendly.<br />

Staff volunteers for Planète Urgence<br />

In 2005 we set up a partnership with Planète<br />

Urgence, a French organisation which sends volunteers<br />

overseas to participate in various projects to<br />

help local people in their development efforts or to<br />

work on environmental protection programmes. Two<br />

of our staff volunteered to work in Mali in 2005, and<br />

a formal pilot is commencing in 2006 with a further<br />

eight staff volunteers.<br />

Hairdressers of the world against AIDS (China)


GOVERNANCE & ETHICS<br />

At L’Oréal we believe that lasting business success is built on ethical standards which<br />

guide growth and on a genuine sense of responsibility to the community at large.<br />

The L’Oréal Code of Business Ethics sets out our<br />

values and guiding principles in more detail. It focuses<br />

on six areas:<br />

■ respect for the law;<br />

■ respect for the individual;<br />

■ respect for the consumer;<br />

■ respect for the environment;<br />

■ partnership with customers, distributors<br />

and suppliers;<br />

■ principles of loyalty and integrity.<br />

Every new employee is given a personal copy, and it<br />

is available in 26 languages. We expect all employees<br />

to not only respect local law, but to comply with<br />

the standards in our Code, whatever the role or business,<br />

or wherever in the world they operate.<br />

Employees who have concerns relating to the Code<br />

are encouraged to contact their line management or<br />

Human Resources Department. All concerns are<br />

carefully examined, and we guarantee that there will<br />

be no retaliation for those who have in good faith<br />

raised a concern.<br />

In 2005 we launched a reporting system to monitor<br />

the implementation of the Code of Business Ethics,<br />

spread best practice and identify areas where improvements<br />

are needed.<br />

Our commitment to sustainable development_L’ORÉAL<br />

L’Oréal has been a signatory of the United Nation’s<br />

Global Compact since June 2003, which means that<br />

we support a set of core values in the areas of<br />

human rights, labour standards, environment and<br />

anti-corruption. We also require our suppliers to<br />

abide by the International Labour Organisation’s<br />

Declaration on Fundamental Principles and Rights<br />

at Work.<br />

HOW IS <strong>SUSTAINABLE</strong> <strong>DEVELOPMENT</strong><br />

MANAGED AT L’ORÉAL?<br />

L’Oréal’s progress on sustainability is driven by a<br />

Sustainable Development Steering Committee made<br />

up of managers from the different Divisions of the<br />

company and chaired by Pierre Simoncelli, the<br />

Director of Sustainable Development. This Steering<br />

Committee reports to the Executive Committee for<br />

Sustainable Development, made up of the five functional<br />

Executive Vice-Presidents and chaired by the<br />

Chief Executive Officer of L’Oréal, Jean-Paul Agon;<br />

this Executive Committee is responsible for overall<br />

sustainability strategy and implementation..<br />

EXTERNAL RATING<br />

L’Oréal’s progress on sustainable development has<br />

been recognised by others: we are members of the<br />

FTSE4Good, ASPI Eurozone and Ethibel sustainability<br />

indices. In September 2006 we re-entered the<br />

Dow Jones Sustainability Index.


Published by the Corporate Communications and External<br />

Affairs Division of L’Oréal group. Photographs: David Arraez,<br />

Léonardo Aversa/Gamma, Carole Bellaïche, Alain Buu, Bruce<br />

Coleman/Stock Image, Community Energy, Inc.,<br />

JF Deroubaix, Jillian Edelstein, idé, Hélène Kerhervé/Gamma,<br />

L’Oréal Recherche, Craig Marais, Johan Minaar/Status Studio,<br />

Sayah Msadek, Micheline Pelletier/Gamma, Alain Pérus &<br />

Myli Bourigault/L’OEil de Diaph, Kitti Sirichaiwat, Eric<br />

Vandeville/Gamma, Manuel Vasquez/C Producers Gamma, X.<br />

Design:<br />

133, avenue des Champs-Elysées<br />

75008 Paris – France<br />

This mark aims to certify the origin of papermaking<br />

fibres from integrated and sustainable<br />

forestry operations where controlled felling and<br />

replanting policies are enacted.<br />

The Selected Secondary Fibers mark certifies<br />

the use of recycled (secondary) pulp fibres<br />

originating from selected materials to ensure<br />

high quality raw materials which are free of<br />

impurities and mechanically sound.


Incorporated in France as a “Société Anonyme”<br />

with registered capital of €131,753,932<br />

632 012 100 R.C.S. Paris<br />

Headquarters:<br />

41, rue Martre<br />

92117 Clichy - France<br />

Tel.: +33 1 47 56 70 00<br />

Fax: +33 1 47 56 75 01<br />

Registered Office:<br />

14, rue Royale<br />

75008 Paris - France<br />

www.loreal.com

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