Shop Manager - Pro-Cut USA On-Car Brake Lathes

RMS for Shop Managers
for Pro-Cut’s Rotor Matching System
Training & Marketing Program 1/2
You balance wheels. You match rotors.
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Please complete this guide before your Pro-Cut
Rep returns to complete installation of RMS.
If you’re also selling rotor matching, review the
Launch Guide for Service Advisors and take
the SA Quiz for certification.
As Shop Manager you have a unique role in leading your team
and overseeing installation of the RMS program, and tracking
the results and profits over time.
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1 Set an ROI goal for your shop (below).
2 Set up a specific operation code and labor time in your repair order system
for Rotor Matching (see page 2).
3 Learn how to take DRO readings from the PFM 9.2 On-Car Brake Lathe
and create a DRO report card (see page 2).
4 Ensure that all Techs and Service Advisors (anyone who is selling the service)
are trained and certified. Techs can complete online training module, take
quiz, and download certificate at www.procutusa.com/learning/default/aspx.
Service Advisor Quiz and certificate are provided in packet.
Our RMS Point-of-Sale
materials will help you
sell the service.
Our premium stainless and aluminum rotor
runout display model and countermat will
help you show the value of Rotor Matching
to your customers.
Setting Your Shop’s ROI Goal:
How much revenue can you generate in your shop selling Rotor Matching?
This worksheet helps you calculate your expected Return on Investment.
EXAMPLE:
$10 per rotor x 2 rotors/brake job x 10 brake jobs per week x 52 weeks/ year =
$10,400 new revenue
ENTER YOUR SHOP FIGURES:
$______ per rotor x 2 rotors/brake job x ______ # of brake jobs per week
x 52 weeks/year = $__________________ new revenue
• 8.5” wide x 5.5” tall rotor model
• 20 x 16 countermat
Becoming a Certified Rotor Matching
Center assures your customers of
your commitment to top-quality
brake work.
PRO-CUT 10 TECHNOLOGY DRIVE #4, W. LEBANON, NH 03784 USA P. 800.543.6618 / 603.298.5200 FAX. 603.298.8404 INFO@PROCUTUSA.COM WWW.PROCUTUSA.COM

RMS for Shop Managers
for Pro-Cut’s Rotor Matching System
Training & Marketing Program 2/2
RMS Labor Estimating and Op-Code Worksheet
Shop labor rate: ___________
Learn more.
Visit www.procutusa.com to
learn more about Pro-Cut’s
Rotor Matching System.
Time for job (flat rate?) ___________ (suggested .3 add for Rotor Matching 2 rotors)
Total labor at retail: ___________ Discounted price?: ___________
Will shop sell: ____ per rotor OR ____ per axle
Operation code: ___________
PFM 9.2 DRO Readings
Machine accuracy, profitability, and peak-performance verified.
Start date: ___________
hour _______ total _______ Average _______ Last 5 _______
45 days: ___________
hour _______ total _______ Average _______ Last 5 _______
Key to DRO Readings:
Hour = The number of hours in whole hours and tenths that the lathe motor has been on. Useful
for determining how long it takes to complete each rotor.
Total = Total number of compensation cycles the machine has logged. Correlates directly to
number of matched rotors.
Average = Average time machine has taken to compensate for lateral runout over the course of
total number of compensations. Expressed in seconds. This figure gauges machine health;
average time should be 30 seconds or less.
Last 5 = Average time machine has taken to compensate for lateral runout over last 5 compensation
cycles. Used to isolate compensation issue on particular vehicle. Expressed in seconds.
Are you selling brake work?
Anyone involved with selling Rotor Matching services should complete the Service
Advisor training and certification. Make copies as necessary for all salespeople of the
Service Advisor Guide and SA Quiz included in this packet.
PRO-CUT 10 TECHNOLOGY DRIVE #4, W. LEBANON, NH 03784 USA P. 800.543.6618 / 603.298.5200 FAX. 603.298.8404 INFO@PROCUTUSA.COM WWW.PROCUTUSA.COM