19.11.2014 Views

Communication Analysis

Communication Analysis

Communication Analysis

SHOW MORE
SHOW LESS

You also want an ePaper? Increase the reach of your titles

YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.

<strong>Communication</strong> <strong>Analysis</strong><br />

• Analyze “Open-Ended” questions by<br />

asking:<br />

– Why did the person say it?<br />

– Why did the person say it this way?<br />

– Why did the person say it at this specific<br />

location in the statement?<br />

– why did the person use this specific amount of<br />

time to answer this question?

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!