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Olabide Ikastola - Euskalit

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partnerships<br />

& resources<br />

4 PARTNERSHIPS & RESOURCES EFQM Excellence Award 2010 38<br />

Improvements to infrastructures and ICT management are managed<br />

through the Process for Drawing Up the Annual New Technology<br />

Plan, covering:<br />

• material resources, i.e. equipment, maintenance, classroom<br />

management, the use of new technologies, replacement of<br />

outdated technology, improved connectivity between buildings<br />

and the external environment, etc.;<br />

• the people required to deliver the annual plan; and<br />

• the deployment of IT applications designed to improve<br />

<strong>Olabide</strong> management, to process surveys (satisfaction surveys,<br />

surveys on bullying, sociograms, etc.), to develop one<br />

intranet platform to manage all the information contained in<br />

the <strong>Olabide</strong> EMS, and another to improve communication<br />

(real time news and information at all education stages), and<br />

to develop an extranet platform with password access to disseminate<br />

information among all cooperative members.<br />

This effectiveness and efficiency of the process, systemised in<br />

2007-08, is monitored using the following process indicators:<br />

- Spam blocked<br />

- Use of ICT rooms<br />

- Investment in ICTs<br />

- Number of news articles published on intranet and extranet<br />

- Number of hours dedicated to developing the annual plan<br />

- Ratio of computers/ teacher and computers/ pupil<br />

Additionally, meetings involving the School Director, Head<br />

of Teaching and process owner (ICT Coordinator) are held<br />

regularly to monitor delivery of the plan.<br />

Financial investment in the development of applications to<br />

improve the all-round management of the school is a constant<br />

in <strong>Olabide</strong>. For example:<br />

• since 1994, specific rooms for language teaching at all education<br />

stages;<br />

• since 1990, technology workshops, art room and Physics,<br />

Chemistry and Natural Science laboratories in secondary education;<br />

• in 2006, migration to a new server (biltegia), where the EMS<br />

and teachers’ personal folders are stored;<br />

• in 2007, another server added to host intranet web services;<br />

• in 2006, mail server renewed and deployment of global address<br />

book;<br />

• in 2008, development of extranet for improved communication<br />

with pupils and parents;<br />

• development of constantly updated and improved customised<br />

software applications to complement the use of the existing office<br />

IT system. In-house developments to manage canteen and<br />

transport service, payroll management, academic management,<br />

etc.;<br />

• funds made available to use new technology in the classroom,<br />

e.g. laptop computers, multimedia systems, video cameras,<br />

beamers, internet connectivity, etc;<br />

• gradual increase in the number of computers for use by pupils<br />

in subjects other than IT itself. The first room was equipped<br />

for teaching computer science to CSE pupils in 1990-91. In<br />

2009-10, we have 1 computer room equipped with 25 computers<br />

for CSE pupils (for which new hardware was bought in<br />

2007), 1 multimedia room set up in 2003 and equipped with 27<br />

computers for CSE pupils, 1 room equipped with 2 terminals<br />

for the Social Science and Curricular Diversification Areas, 1<br />

room equipped with 28 computers for PE pupils (for which<br />

new hardware was bought in 2005, and which is systematically<br />

used for foreign language learning and social sciences) and another<br />

room equipped with 28 computers and also for PE pupils,<br />

where the hardware was last renewed in 2002. These rooms are<br />

subject to annual review and adapted to school needs. This academic<br />

year (2009-10), we have started to change our approach<br />

by taking IT material into the classroom and equipping the<br />

classroom itself with new technology, rather than allocating<br />

specific areas for the use of computers. This shift in our approach<br />

is designed for better use of the existing hardware facilities<br />

and to integrate new technology into the everyday reality<br />

of the normal classroom;<br />

• the subsidised purchase of 21 laptop computers for classroom<br />

use by teachers;<br />

• in 2008, the acquisition of a videoconference system; and<br />

• in 2009, the implementation of a new IT systems plan, known<br />

as PEIO, with the development of the ikasdat and ikasweb applications<br />

for academic management.<br />

Measurement, learning, refinement and improvement<br />

The effectiveness of the decisions taken and the approach followed<br />

with respect to this area of management is assessed by the<br />

MT. To do so, several tools are used, including:<br />

• pupil and parent satisfaction surveys;<br />

• comparative data with other schools;<br />

• general and specific satisfaction surveys filled in by teachers on<br />

innovation programmes;<br />

• meeting minutes from teachers’ meetings on the deployment of<br />

innovation programmes;<br />

• records containing data on satisfaction with and changes to be<br />

made in tutorial programmes; and<br />

• indicators of the Process for Drawing Up the Annual New<br />

Technology Plan, such as:<br />

Indicator 2007-08 2008-09<br />

Number of news articles 66 339<br />

published on the intranet<br />

The respective leaders of the innovation, guidance, IT or management<br />

programmes or projects are responsible for discussing the<br />

relative success of the initiatives with those who have actually put<br />

them into practice (teachers, administration and service staff, etc)<br />

and with the end users themselves (teachers, parents and pupils),<br />

depending on the characteristics of each project. Additionally,<br />

alternative and emerging technology has also been identified<br />

through benchmarking visits made to various schools recognised<br />

as leaders in the area of technology management (Ayalde, Jakintza<br />

<strong>Ikastola</strong>, Axular Lizeoa, Lauaxeta <strong>Ikastola</strong>, etc.), who have<br />

inspired us to undertake new projects.<br />

Learning and improvement activities are conducted in relation<br />

to this area of our management as described in 5a, as well as<br />

through specifically chosen learning activities. Improvement actions<br />

taken as a result of measurement and learning in this area<br />

of management include:<br />

YEAR REVIEW AND LEARNING<br />

IMPROVEMENT ACTION<br />

2001-<br />

07<br />

Reflection by MT<br />

Creation of a Programme for Customised Academic Management (report cards and files on<br />

pupils), thus improving data management and monitoring of pupils.<br />

2005 Reflection by MT Hiring of telecommunications engineer to run the <strong>Olabide</strong> ICT Area and to drive its use and<br />

improvement. Since 2005, trainees from Vocational Training courses and graduates have also<br />

been employed to reinforce this area.<br />

2006-<br />

10<br />

Reflection by MT<br />

Improved efficiency in the field of energy through;<br />

Use of low consumption light bulbs in all classrooms<br />

Solar panel installation<br />

Use of sensor lights

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