RFP for EeGP(EXCISE e-GOVERNANCE PROJECT) - AP Online
RFP for EeGP(EXCISE e-GOVERNANCE PROJECT) - AP Online
RFP for EeGP(EXCISE e-GOVERNANCE PROJECT) - AP Online
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REQUEST FOR PROPOSAL (<strong>RFP</strong>)<br />
FOR<br />
STUDY, DESIGN, DEVELOP, PROCURE, IMPLEMENTATION, OPERATE &<br />
MAINTENANCE OF <strong>EXCISE</strong> E-<strong>GOVERNANCE</strong> <strong>PROJECT</strong> (<strong>EeGP</strong>)<br />
FOR<br />
PROHIBITION AND <strong>EXCISE</strong> DEPARTMENT,<br />
GOVT. OF ANDHRA PRADESH<br />
NOVEMBER 2012<br />
PREPARED BY<br />
A.P TECHNOLOGY SERVICES LTD.,<br />
4TH FLOOR, B-BLOCK, BRKR BHAVAN, TANKBUND ROAD<br />
HYDERABAD – 500 063.
apts<br />
<strong>RFP</strong> – Excise e-Governance Project (<strong>EeGP</strong>) <strong>for</strong> Prohibition & Excise Department<br />
Confidential and Proprietary<br />
Contents<br />
Disclaimer ............................................................................................................................5<br />
Proprietary & Confidential ..................................................................................................6<br />
1. General In<strong>for</strong>mation ..............................................................................................7<br />
2. Project In<strong>for</strong>mation ................................................................................................9<br />
2.1. Preamble ................................................................................................................. 10<br />
2.2. <strong>RFP</strong> Overview ........................................................................................................ 11<br />
2.3. Scope of work ........................................................................................................ 11<br />
2.4. Expected outcomes ............................................................................................... 12<br />
2.5. Key Functional Areas of the System .................................................................. 13<br />
2.6. <strong>AP</strong>BCL ROLE ......................................................................................................... 14<br />
2.7. The objectives <strong>for</strong> Distiller/Breweries and Vends: ............................................ 14<br />
2.8. Stakeholders .......................................................................................................... 15<br />
2.9. Roles and Responsibilities of Stakeholders ...................................................... 15<br />
2.10. Implementing Agency(IA) ..................................................................................... 17<br />
2.11. Responsibilities of Implementing Agency .......................................................... 17<br />
2.12. Change Management ........................................................................................... 18<br />
2.13. Training ................................................................................................................... 18<br />
2.14. Helpdesk ................................................................................................................. 18<br />
2.15. Operation & Maintenance .................................................................................... 18<br />
2.16. Software Design, Development, Implementation, Training & Documentation19<br />
2.17. Procurement of IT infrastructure ....................................................................... 21<br />
2.18. IT Infrastructure Installation ................................................................................. 21<br />
2.19. Warranty.................................................................................................................. 21<br />
2.20. Operations & Maintenance of Application Software ......................................... 22<br />
2.21. Project Deliverables .............................................................................................. 22<br />
2.22. Strategic Control of <strong>EeGP</strong> .................................................................................... 23<br />
2.23. Project Implementation Timelines ....................................................................... 23<br />
2.24. Scope of Contract and Provision of Services .................................................... 24<br />
3. Instruction to Bidders ..........................................................................................26<br />
4. Bid Submission ....................................................................................................29<br />
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5. Bidding procedure ...............................................................................................33<br />
6. Preparation of Bids .............................................................................................38<br />
7. Bid Opening and Evaluation ..............................................................................41<br />
Proposed Methodology and Criteria <strong>for</strong> Evaluation of proposals ................................ 46<br />
8. General Conditions of Contract (GCC) ............................................................51<br />
9. Special Conditions of the Contract (SCC) .......................................................70<br />
9.1 Subject Matter of Contract ................................................................................... 70<br />
9.1.1 Contract Agreement .......................................................................................... 70<br />
9.1.2 Key Personnel <strong>for</strong> Client .................................................................................. 70<br />
9.1.3 Key Personnel <strong>for</strong> IA ......................................................................................... 70<br />
9.2 Contract signing ..................................................................................................... 70<br />
9.3 “Effective Date” ...................................................................................................... 70<br />
9.4 Local office: ............................................................................................................ 70<br />
9.5 “Go-Live” ................................................................................................................. 70<br />
9.6 “Project Co-ordination” .......................................................................................... 70<br />
9.7 “Project site” ........................................................................................................... 70<br />
9.8 Project Reports ...................................................................................................... 71<br />
9.9 Payments ................................................................................................................ 71<br />
9.10 Payment Schedule ................................................................................................ 71<br />
9.11 Contract Price & Payments .................................................................................. 71<br />
9.12 Payment Authority ................................................................................................. 72<br />
9.13 Penalty .................................................................................................................... 73<br />
9.14 Taxes ....................................................................................................................... 73<br />
9.15 Price Adjustments .................................................................................................. 73<br />
9.16 Advance Payment ................................................................................................. 73<br />
9.17 Insurance to men, machine and material ........................................................... 73<br />
9.18 Subcontract ............................................................................................................ 74<br />
9.19 Infrastructure arrangement by IA ........................................................................ 74<br />
10. Exit Management ................................................................................................75<br />
A. Table of Sample Forms and Procedures ........................................................... 78<br />
Bid Submission Form ............................................................................................................. 78<br />
Form of Contract Agreement ................................................................................................. 80<br />
B. Appendix 1 - Bidder ’s Representative ............................................................... 82<br />
C. Appendix 2 - Adjudicator ...................................................................................... 82<br />
Annexure A (Bid Checklist) ............................................................................................83<br />
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Annexure – B ....................................................................................................................84<br />
Bid security (EMD) <strong>for</strong>m ......................................................................................................... 84<br />
Per<strong>for</strong>mance Bank Guarantee ......................................................................................85<br />
Annexure – C .....................................................................................................................88<br />
Stage – I Bidding (Pre Qualification) <strong>for</strong>mats.....................................................................88<br />
Stage – III Bidding (Commercial) <strong>for</strong>mats ..........................................................................97<br />
Commercial Proposal .........................................................................................................97<br />
Compliance/Agreed/ Enclosed/ Deviation Statement ......................................................99<br />
Annexure D ......................................................................................................................100<br />
Annexure E .......................................................................................................................104<br />
Change Control Notice .....................................................................................................104<br />
Annexure F.......................................................................................................................105<br />
List of Abbreviations ....................................................................................................124<br />
End of the bid document ..................................................................................................124<br />
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Disclaimer<br />
All in<strong>for</strong>mation contained in this Request <strong>for</strong> Proposal (<strong>RFP</strong>) is provided in good interest<br />
and faith. This is not an agreement and is not an offer or invitation to enter into an<br />
agreement of any kind with any party. Though adequate care has been taken in the<br />
preparation of this <strong>RFP</strong> document, the interested firms shall satisfy themselves that the<br />
document is complete in all respects. The in<strong>for</strong>mation is not intended to be exhaustive.<br />
Interested parties are required to make their own enquiries wherever required.<br />
Intimation of discrepancy, if any, should be given to the specified office immediately. If<br />
no intimation is received by this office by the date mentioned in the document, it shall be<br />
deemed that the <strong>RFP</strong> document is complete in all respects and the participating firm is<br />
satisfied that the <strong>RFP</strong> Document is complete in all respects.<br />
The Commissioner, Prohibition & Excise department, reserves the right to reject any or<br />
all of the applications submitted in response to this <strong>RFP</strong> document at any stage without<br />
assigning any reasons whatsoever. The department also reserves the right to withhold<br />
or withdraw the process at any stage with intimation to all who submitted the <strong>RFP</strong><br />
Application. <strong>AP</strong>TS/Excise dept reserves the right to change/ modify/ amend any or all of<br />
the provisions of this <strong>RFP</strong> document. Such changes would be posted on the websites<br />
http://www.apts.gov.in<br />
Neither the Department/<strong>AP</strong>TS nor their employees and associates will have any liability<br />
to any prospective applicant interested to apply or any other person under the law of<br />
contract, the principles of restitution or unjust enrichment or otherwise <strong>for</strong> any loss,<br />
expense or damage which may arise from or be incurred or suffered in connection with<br />
anything contained in this <strong>RFP</strong> document, any matter deemed to <strong>for</strong>m part of this <strong>RFP</strong><br />
document, the award of the assignment, the in<strong>for</strong>mation and any other in<strong>for</strong>mation<br />
supplied by or on behalf of Prohibition & Excise Department or their employees and<br />
Prime Applicant/ Consortiums or otherwise arising in any way from the selection<br />
process <strong>for</strong> the Assignment.<br />
In<strong>for</strong>mation provided in this document or imparted to any respondent as part of the <strong>RFP</strong><br />
process is confidential to Department/<strong>AP</strong>TS and shall not be used by the respondent <strong>for</strong><br />
any other purpose, distributed to, or shared with any other person or organization.<br />
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Proprietary & Confidential<br />
No part of this document can be reproduced in any <strong>for</strong>m or by any means, disclosed or<br />
distributed to any person without the prior consent of <strong>AP</strong>TS except to the extent<br />
required <strong>for</strong> submitting bid and no more.<br />
The contents of this document are subject to modification based on views<br />
Obtained from the participants in pre-bid conference.<br />
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1. General In<strong>for</strong>mation<br />
The Prohibition & Excise Department is looking <strong>for</strong> an integrated framework, which will<br />
cover all the activities involved in making the Liquor sale and distribution in Andhra<br />
Pradesh more transparent and efficient.<br />
<strong>AP</strong>TS on behalf of Prohibition & Excise Department invites bids <strong>for</strong> the project of “Study<br />
& upgrade existing SRS, Design, Develop, Integrate, Test, Procure Hardware, Deploy,<br />
Implement and Operate &Maintain the proposed Excise e-Governance Project (<strong>EeGP</strong>)<br />
<strong>for</strong> regulation of Liquor Sale in Andhra Pradesh”<br />
1.1. List of Important Dates:<br />
S. No Subject Description<br />
1 Department Name Prohibition & Excise Department, <strong>AP</strong>,<br />
Hyderabad<br />
2 Tender Subject <strong>RFP</strong> <strong>for</strong> Study, Design, Develop, Procure &<br />
Implementation of Excise e-Governance<br />
Project (<strong>EeGP</strong>).<br />
3 Period Of Contract 5 Years<br />
4 Price of Tender document 20,000/-<br />
5 Tender Category Products and Services<br />
6 EMD / Bid Security (INR) INR 20,00,000 (Twenty Lakhs only) &<br />
validity is up to 31-08-2013<br />
7 Implementation cum<br />
Per<strong>for</strong>mance Security<br />
10% on the total contract value<br />
Deposit<br />
8 Period of submission of<br />
Implementation cum<br />
Per<strong>for</strong>mance Security<br />
Deposit<br />
Within 7 days from the receipt of letter of<br />
notification of award.<br />
Validity of PBG<br />
PBG validity beyond 3 months of contract<br />
period.<br />
9 Period of signing the Within 10 days from the receipt of letter of<br />
contract<br />
notification of award<br />
10 Bid calling date (OCB) 24.11.2012<br />
11 Pre-bid conference date & 04.12.2012, 11.30am at <strong>AP</strong>TS<br />
time<br />
12 Last date <strong>for</strong> receiving<br />
clarifications<br />
06.12.2012,5.00pm<br />
13 a. Bid Closing date and time 12.12.2012, 3.00pm<br />
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on e-Procurement web site<br />
b. Submission of hard 12.12.2012 4.30 pm<br />
copies of Pre-qualification<br />
and Technical bids<br />
14 Opening of PQ Bids 13.12.2012, 11.30pm<br />
15 Opening of Technical Bids Will be in<strong>for</strong>med to PQ qualified bidders<br />
16 Technical presentations to<br />
the TFC as per GO 3775<br />
Will be communicated to the PQ Qualified<br />
Bidders<br />
17 Opening of Financial bids Will be in<strong>for</strong>med to TQ qualified bidders<br />
18 <strong>AP</strong>TS Contact Person General Manager(T2),<strong>AP</strong>TS<br />
19 Address / E-mail id mdapts@apts.gov.in, pushpa2k4@gmail.com,<br />
bvrao89@gmail.com<br />
20 Bid Validity 180 Days after submission of bid from date<br />
of submission of bid.<br />
21 Bid Reference No. <strong>AP</strong>TS/CS/Prohibition & Excise/11<br />
If your firm is interested in participation, please ask the contact person <strong>for</strong> details or<br />
visit our web site http://www.apts.gov.in/tenders.html. If your firm is interested in<br />
participation, please visit the market place at www.eprocurement.gov.in. The<br />
quantities mentioned above are only indicative and may vary depending on actual<br />
requirement. The Details can also be seen at http://www.apts.gov.in/tenders.html.<br />
Bidders shall purchase the bid document by paying the fee in the any <strong>for</strong>m of<br />
Demand Draft/ Cashier’s Cheque/ Certified Cheque drawn in favor of “The Managing<br />
Director, Andhra Pradesh Technology Services Ltd., payable at Hyderabad, India” or<br />
submit the same along with the bid submission.<br />
Managing Director, <strong>AP</strong>TS<br />
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2. Project In<strong>for</strong>mation<br />
The Department of Prohibition and Excise has been mandated to en<strong>for</strong>ce and regulate<br />
liquor trade in Andhra Pradesh without promoting it. The department has realized that<br />
the increasing workload under the manual system affects efficiency and also hampers<br />
department's revenue collection capacity. Hence the remedy lies in extremely smooth<br />
operating infrastructures and effective communication systems. This requires an<br />
integrated in<strong>for</strong>mation technology network with an inbuilt facility to collect revenue<br />
electronically from manufacturers, liquor shops and others. It will be connected at one<br />
end with the Treasuries Department.<br />
The major benefits expected to accrue from the system would be;<br />
• Reduction in smuggling and illicit distillation of liquor which help in better revenue<br />
mobilization. Automation of the issue of Transport Permits, import permits and<br />
other licenses.<br />
• Generation of timely, intelligent reports and comparisons will help managerial<br />
control, inventory management, improve efficiency and enable revenue record<br />
reconciliation on daily basis.<br />
• Ease of regulatory changes being put in <strong>for</strong>ce immediately and also providing<br />
transparency to department.<br />
• Control data e.g. per<strong>for</strong>mance parameters can be monitored effectively.<br />
The <strong>AP</strong>BCL dealing with liquor will see savings in cost of transfer of funds, reduction of<br />
floats, better stock management improving revenues and less time spent in chasing<br />
paper. The prime job of the Department is to regulate, manufacture the supply of liquor,<br />
intoxicants and narcotics (<strong>for</strong> medicinal purposes), the statutory powers <strong>for</strong> which are<br />
discharged under several Excise and other acts.<br />
Apart from this private entrepreneurs have been granted licenses <strong>for</strong> retail trade of IMFL<br />
& Beer. Besides, Licenses <strong>for</strong> the consumption of liquor 'on-site' premises like hotels,<br />
restaurants and clubs are also granted by this Department.<br />
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2.1. Preamble<br />
The Department of Prohibition and Excise, Government of Andhra Pradesh has decided<br />
to come up with a comprehensive solution to automate all the processes pertaining to<br />
the Excise Administration in order to arrest revenue leakages and prevent illicit liquor in<br />
Andhra Pradesh. The Department is looking <strong>for</strong> an integrated framework, which will<br />
cover all the activities involved in making the regulation of Liquor Sale and distribution in<br />
Andhra Pradesh more transparent and efficient.<br />
The ‘‘Excise e-Governance Project’ <strong>for</strong> regulation of Liquor trade in <strong>AP</strong>’(herein<br />
after referred as ‘<strong>EeGP</strong>’ throughout this document), has been initiated by Prohibition &<br />
Excise Department with the objective to make the system more transparent, efficient,<br />
effective and accountable with the help of In<strong>for</strong>mation & Communication Technology<br />
(ICT). The project covers the Excise services at Department, <strong>AP</strong>BCL, Distilleries,<br />
Breweries and Retailers.<br />
The Proposed Solution shall be Web based application developed on SOA architecture<br />
using open source technology, that will act as the single point of communication <strong>for</strong><br />
Department users, all other stakeholders and Citizens to view the relevant<br />
in<strong>for</strong>mation of various functionalities based on user permissions.<br />
To implement the project, Prohibition & Excise Department, herein after called as<br />
‘Department’ has decided that it will engage a professional agency to develop the<br />
proposed system including the required infrastructure.<br />
To that end the specifications laid out in this <strong>RFP</strong> are indicated as the minimum<br />
requirement whereas the bidders are expected to focus on the objectives of this project<br />
and <strong>for</strong>mulate their solution offerings in a manner that enables achieving those<br />
objectives both in letter as well as spirit<br />
The Department has initiated a project ‘Hedonic Path Finder System’(HPFS) which is a<br />
track and trace system. The <strong>EeGP</strong> needs to be interoperable with HPFS <strong>for</strong><br />
seamlessness.<br />
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2.2. <strong>RFP</strong> Overview<br />
<strong>RFP</strong> is basically aimed at fulfillment of the following:<br />
1. Study the existing SRS and include the additional requirements, if any.<br />
2. Design, develop, implement and maintain an application based on the updated<br />
SRS.<br />
3. Facilitate integration and interaction with the data from HPFS (Hedonic Path<br />
Finder System).<br />
4. Procurement of necessary hardware required <strong>for</strong> implementation of the proposed<br />
solution.<br />
5. Integrate the solution with CSCs/e-Seva and Treasuries department<br />
6. Maintain the proposed solution applications <strong>for</strong> a period of 5 years including<br />
warranty of one (1) year.<br />
2.3. Scope of work<br />
1. Considering the wide geographical scope and operational complexity, scope of<br />
the project is to Study, Update, Design, Develop, Implement, Operate & Maintain<br />
the solution <strong>for</strong> Excise e-Governance Project.<br />
2. The Implementing Agency (selected bidder will be IA) will be the System<br />
Integrator (supplier of Hardware and Software) of all the Department Functional<br />
Areas; with ‘Excise e- Governance Project’ as a component to the department<br />
portal.<br />
Scope of the IA will per<strong>for</strong>m the following primary tasks.<br />
1. Study, Update (the existing SRS), Design, develop, test, deploy,operate and<br />
maintain an application on SOA architecture with interoperability principles and<br />
standards defined and announced by Government of India/Government of <strong>AP</strong><br />
from time to time such as ‘open standards’ and ‘data & metadata standards’.<br />
The application has to be provided with ‘cloud computing’ compatibility as<br />
Government of India is planning to make all the State Data Centers ‘cloud’<br />
enable.<br />
2. The IA has to undertake procurement of the necessary Hardware & other<br />
infrastructure at all the locations of Excise Department, <strong>AP</strong>BCL, DDB and other<br />
offices and functionaries. The IA should study the existing hardware and<br />
procurement requirement of HPFS project, functionary wise and location<br />
wise, be<strong>for</strong>e arriving at the requirement and obtaining approval of the<br />
department.<br />
3. Department has prepared SRS <strong>for</strong> following modules:<br />
• General Functions Module<br />
• En<strong>for</strong>cement module<br />
• Manufacturing and Monitoring Module<br />
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• Administration Module<br />
• <strong>AP</strong>BCL module <strong>for</strong> wholesale trade<br />
The IA to refer the base SRS, conduct necessary study and update the SRS<br />
with latest business requirements <strong>for</strong> the above modules to reflect the<br />
contextual rationality.<br />
1. Provide integration requirements with data from HPFS.<br />
2. Integrate & migrate the existing legacy applications & data & any other excise<br />
specific services with the proposed solution.<br />
3. Facilitate interoperability with HPFS <strong>for</strong> seamless data transfer.<br />
4. Provision of Alerts & Dash Board View.<br />
5. Handhold support by providing a Helpline/ Call Centre functions with IVRS &<br />
recording of voice functionality in addition to collection of Data of caller. In<br />
addition provide manual support resources (1+4) onsite throughout 1+4 years of<br />
AMC.<br />
6. Provision of Trainers Training.<br />
7. Operation & Maintenance of the Overall System Solution (Hardware, System<br />
Software, Application Software and other Infrastructure) <strong>for</strong> 5 Years from Go-<br />
Live(including One year warranty on the developed application).<br />
8. Change Management of Application Software, during Operation and<br />
Maintenance Phase.<br />
9. Compliance with the SLAs as defined in the Annexure D.<br />
10. The IA shall produce the Proof of Concept (PoC) implementation of the proposed<br />
<strong>EeGP</strong> system <strong>for</strong> a period of three (3) months at identified pilot location be<strong>for</strong>e<br />
rollout to all the districts.<br />
2.4. Expected outcomes<br />
1. <strong>Online</strong> availability of in<strong>for</strong>mation about Supply and Sale of liquor, Storage,<br />
Movement and Distribution along with in<strong>for</strong>mation pertaining to the support<br />
activities such as licensing, regulation, finance and grievances would enable the<br />
decision makers at each stage to identify embezzlement.<br />
2. Facilities to enhance the involvement of citizens through easier access to<br />
in<strong>for</strong>mation as well as registration and tracking of grievances would increase<br />
transparency and accountability of the System.<br />
3. Assessment of Excise duty to be paid/ paid in real time<br />
4. <strong>Online</strong> MIS system <strong>for</strong> prompt and efficient decision making<br />
5. <strong>Online</strong> availability of Allocation, Sales and Payments related in<strong>for</strong>mation<br />
6. Transport of Liquor within defined service levels<br />
7. Ease of payment of fees <strong>for</strong> Vend owner.<br />
8. Ensuring the genuine and correct liquor reach the citizen.<br />
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2.5. Key Functional Areas of the System<br />
The prime job of Excise Department is to regulate manufacture, import and<br />
supply of liquor, intoxicants and narcotics (<strong>for</strong> medicinal purposes). The<br />
Department grants Licenses to Distilleries/Bottling Plants <strong>for</strong> manufacturing of<br />
IMFL and Beer in Andhra Pradesh, while wholesale liquor trade in <strong>AP</strong> is<br />
mainly in the hands of <strong>AP</strong>BCL. Apart from this private entrepreneurs have<br />
been granted licenses <strong>for</strong> retail trade of IMFL & Beer. Besides, Licenses <strong>for</strong><br />
the consumption of liquor 'on-site' premises like hotels, restaurants and clubs<br />
are also granted by this Department.<br />
The key functional areas of the proposed system (Workflow based graphical<br />
user interface) <strong>for</strong> Department users to per<strong>for</strong>m necessary tasks based on<br />
user privileges are as mentioned below :<br />
1. En<strong>for</strong>ce and regulate the Sale and transport of liquor trade in <strong>AP</strong> without<br />
promoting it.<br />
2. Mobilize revenue generation under the multiple heads of taxation that it<br />
administers<br />
3. Automation of the issue of Licenses, Transport Permits, Import permits and<br />
others which can only be granted by the department.<br />
4. Timely, intelligent reports and comparisons <strong>for</strong> en<strong>for</strong>cement and managerial<br />
control, inventory management<br />
5. Control data and effective monitoring of ordering patterns <strong>for</strong> <strong>EeGP</strong><br />
management<br />
6. Savings in cost of transfer of funds, reduction of floats, better stock management<br />
7. Accuracy in billing and payment<br />
8. Software development <strong>for</strong> Excise e-Governance Project should consist of ;<br />
• Provide facility to Integrate with the data from HPFS.<br />
• Integration of services with e-Seva Centers and CSCs.<br />
• Licenses, Permits and other certificates which have not been<br />
covered in the existing SRS. Permits and licenses to be<br />
associated with digital signature<br />
• The data from the HPFS to be integrated and to be used <strong>for</strong><br />
generating reports or other functionalities wherever necessary.<br />
9. Arresting of illicit distillation.<br />
10. Making available downloadable application <strong>for</strong>ms & dynamic<br />
Status of All Applications received by the Department on the website<br />
as per RTI Guidelines,<br />
11. Acceptance of all types of Purchase Requests <strong>Online</strong><br />
12. Availability of latest Revenue Status online<br />
13. Payments to Department, DDB and <strong>AP</strong>BCL <strong>Online</strong>.<br />
14. Consolidate inventory Requirement received from all.<br />
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15. Interfaces <strong>for</strong> Distilleries, Breweries, Excise Department, DDB, <strong>AP</strong>BCL<br />
and others.<br />
16. Retailers and others <strong>for</strong> uploading relevant Data on to the Central<br />
Database.<br />
17. Ability to send alerts, notifications and maintain audit trail log.<br />
18. Accounting, Audit trail, Stock position, Supply and Sales and<br />
en<strong>for</strong>cement <strong>for</strong>mats.<br />
19. MIS Reports and Dash Board views.<br />
20. Generation and Dissemination of specific orders <strong>for</strong> private and other<br />
agencies to view and take necessary steps.<br />
2.6. <strong>AP</strong>BCL ROLE<br />
1. Add ‘retail outlet sale’ functionality to the existing whole sale trade module.<br />
2. Automate process of maintaining Sales Register, Stock Register, Brand wise<br />
Register, Daily Status Report, Weekly Status Report, Daily Sales and Cash<br />
Register <strong>for</strong> wholesale and retail sale<br />
3. Generate daily/weekly report by Vend wise, Brand wise, size wise, Opening<br />
Balance (Quarts, Pints, Nips), Material Issued, Total, Closing Balance, Sales,<br />
Selling Price, Value.<br />
4. Generate consolidated periodical status reports<br />
5. To facilitate automation of the complete process of flow of inventory (liquor<br />
bottles) from Distillers, Warehouse, retail vendors, <strong>AP</strong>BCL and Excise<br />
Department <strong>for</strong> the smooth flow & tracking of the inventory.<br />
6. Inventory monitoring system on Excise Department Portal.<br />
7. A dynamic dashboard, which shows the exact inventory and dynamic reports<br />
showing details like fast moving, slow moving, vendor inventory details<br />
8. Facility <strong>for</strong> <strong>AP</strong>BCL and Excise En<strong>for</strong>cement Officers to check the Stock and Sale<br />
figures online<br />
9. Provision <strong>for</strong> automating Accounting procedures, Sales order processing and<br />
Sales and payments to suppliers.<br />
10. Distinct online provisions <strong>for</strong> the operations of wholesale and retail vends.<br />
11. Cash Management System (CMS)<br />
12. Payment Gateway<br />
13. ‘Subscribed data sharing’ <strong>for</strong> suppliers, manufacturers, retailers and others<br />
2.7. The objectives <strong>for</strong> Distiller/Breweries and Vends:<br />
Retail / Vends:<br />
13.1. Out of stock trigger<br />
13.2. Reducing shrinkage<br />
13.3. Reducing inventories<br />
13.4. Locating products<br />
13.5. Real time Supply and Demand data Smart Shelves<br />
13.6. Reverse logistics<br />
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2.8. Stakeholders<br />
13.7. Customer convenience<br />
Primary Stakeholders<br />
1. Prohibition and Excise Department, is responsible <strong>for</strong> revenue collection,<br />
regulate the manufacturing, import of liquor, intoxicants and narcotics (<strong>for</strong><br />
medicinal purposes) and Licensing the manufacturers, retailers and issuing<br />
permits.<br />
2. <strong>AP</strong>BCL operates whole sale trade and retail sale functions.<br />
3. DDB is responsible <strong>for</strong> regulating the Distilleries and Breweries.<br />
4. DOE is responsible <strong>for</strong> en<strong>for</strong>cement functionalities.<br />
5. Academy is responsible <strong>for</strong> training activities<br />
6. Department would be primarily responsible in supervising, monitoring and<br />
evaluating the development and implementation of the project.<br />
7. Implementing Agency is responsible to study, update, design, develop and<br />
implement the System, improve the infrastructure that is being proposed.<br />
8. The IA shall be responsible <strong>for</strong> deployment of servers in the <strong>AP</strong> State Data<br />
Center.<br />
9. Ensure timely sign-off on the deliverables submitted by IA, wherever required<br />
Other Stakeholders<br />
There are many stakeholders who are directly or indirectly related to the system.<br />
The following is a list of key stakeholders:<br />
• Distilleries<br />
• Breweries<br />
• Retailers<br />
• Bars<br />
• Clubs<br />
• Star Hotels<br />
2.9. Roles and Responsibilities of Stakeholders<br />
A clear definition of the roles and responsibilities of all the stakeholders in a<br />
project establishes transparency, accountability, manageability and efficiency in the<br />
project. All the stakeholders are responsible <strong>for</strong> pursuing the following objectives<br />
besides there specific responsibilities.<br />
Responsibilities:<br />
1. Providing all support to other stakeholders as and when requested<br />
2. Taking the lead in resolving any project issues<br />
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3. Active participation in all the phases of the project by dedicating time & resources<br />
4. Duly considering the project requirements be<strong>for</strong>e making any changes in the<br />
internal operations with respect to processes, services, technology, legal & human<br />
resource areas<br />
5. Strict adherence to the timelines and service level agreements<br />
Distilleries<br />
Distilleries would have a major role in the proposed <strong>EeGP</strong> project ;<br />
1. Cooperation with the department in the development of application.<br />
2. Procurement, installation and provisioning of necessary IT & Non IT<br />
infrastructure on its own<br />
3. Ensure correct and timely data entry and sharing with corporations<br />
4. Ensure timely completion of activities required at Distillery<br />
5. Ensure meeting of all Service Level Agreements<br />
6. Cooperation to Department <strong>for</strong> resolution of any issue or dispute<br />
<strong>AP</strong>BCL:<br />
<strong>AP</strong>BCL and its depots which are involved in sale of liquor are also major players and<br />
their role become critical in the proposed system. Their cooperation is critical <strong>for</strong> the<br />
success of the project.<br />
1. Cooperation with Department and Implementing Agency <strong>for</strong> the implementation<br />
of the system<br />
2. Integration of new application with existing applications<br />
3. Ensure correct data entry and sharing<br />
4. Ensure timely completion of activities required at Corporation / Vends<br />
5. Ensure meeting of all Service Level Agreements<br />
6. Cooperation to Department <strong>for</strong> resolution of any issue or dispute<br />
Points of Sale (POS)<br />
All Bars, clubs, Retailers or similar agencies which are involved in sale of Liquor are<br />
also major players and their role become critical in the proposed system. Their<br />
cooperation is critical <strong>for</strong> the success of the project.<br />
1. Cooperation with Department, <strong>for</strong> the implementation of the project at POS<br />
2. Cooperation with Distilleries and Breweries <strong>for</strong> implementation of project Related<br />
activities.<br />
3. Ensure correct data entry and sharing.<br />
4. Cooperation to Department <strong>for</strong> resolution of any issue or dispute.<br />
Establishment of PMU<br />
A PMU shall be established at the Excise department under the Project Director<br />
leadership to supervise the implementation the project. He would be primarily<br />
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responsible <strong>for</strong> supporting Department in supervising, managing the Implementing<br />
Agency, monitoring and evaluating the development and implementation of the<br />
proposed project. The PMU shall also arrange <strong>for</strong> providing the required internet<br />
connectivity through leased line <strong>for</strong> a dedicated bandwidth as per the<br />
specifications given by the IA.<br />
2.10. Implementing Agency(IA)<br />
Implementing Agency is responsible to study, update, design, develop,<br />
implement and maintain the System. It will also operate and maintain the overall<br />
system solution <strong>for</strong> the full project duration. As an implementer of the project it<br />
has a major role to play.<br />
2.11. Responsibilities of Implementing Agency<br />
Development and Implementation<br />
1 Study all modules of Excise Department, Updating of the existing SRS and<br />
preparation of SRS <strong>for</strong> uncovered functionalities. Integration of existing<br />
applications into proposed services based software system. Facilitate to integrate<br />
with the data from barcodes <strong>for</strong> ‘track and trace’<br />
2 Testing and Implementation of developed modules<br />
3 Installation and commissioning of hardware required<br />
• Installation and commissioning of department server & systems at<br />
State Data Centre<br />
• Installation and commissioning of hardware required at all other<br />
locations such as Department’s Offices, other offices and units of<br />
other organizations.<br />
4 Integration with e-Seva/ CSCs shall be required <strong>for</strong> delivery of services through<br />
the above channels. The required in<strong>for</strong>mation about the database and the<br />
procedure to be adopted shall be provided by the department in consultation with<br />
the concerned department delivery mechanism.<br />
5 Mobile service delivery <strong>for</strong> appropriate services, to be identified by the<br />
department.<br />
Documentation, Maintenance and Support<br />
1. Maintenance, handholding and support to Department<br />
2. Ensure complete documentation related to design/update, development and<br />
implementation work is done and submitted to Department<br />
3. Ensure all milestones are completed within the agreed timeline<br />
4. Ensure meeting of all agreed SLAs<br />
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5. Ensure quality of deliverables as agreed during the agreement<br />
6. Cooperation with Department and other Stakeholders<br />
7. Periodic progress reports (monthly, quarterly and annually) submission to Project<br />
Director.<br />
8. Cooperation with Department appointed Quality Audit Agency during audits<br />
2.12. Change Management<br />
The IA should support the application <strong>for</strong> Five years after User acceptance Testing. The<br />
complete Change Management including the change requests and new features<br />
required <strong>for</strong> the department shall be the part of this activity and are covered under AMC.<br />
No separate change management charges shall be paid.<br />
2.13. Training<br />
IA is responsible to provide trainings on Application Software on the <strong>EeGP</strong>. IA is<br />
required to train all the Department users connected with <strong>EeGP</strong> and the designated<br />
ones at the Department to enable them to effectively operate and per<strong>for</strong>m the relevant<br />
services using the software. The IA should provide the complete training plan in the<br />
technical bid. The training shall be on the following.<br />
Training on the Application Software<br />
System Application Training<br />
2.14. Helpdesk<br />
Call Registration and Completion:<br />
• O&M team will acknowledge each call with a unique call no., which is to be used<br />
<strong>for</strong> reference in future.<br />
• IVRS compatible system. Record the voice and collect the details of caller.<br />
• Completion of calls will be certified by the user.<br />
• O&M Team will prepare the call service slip in triplicate. This will be signed by<br />
the user. One copy will be given to the user, one copy will be furnished to the<br />
Excise Department and the third copy will be retained by Facilitator. Call<br />
monitoring software report supported by these documents will be used to work<br />
out downtime <strong>for</strong> penalty calculations.<br />
• Onsite 24X7 support with 1+4 resources throughout 5 years of AMC.<br />
2.15. Operation & Maintenance<br />
1. Operation & Maintenance of Application Software <strong>for</strong> a period of 5 years from<br />
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Go-Live.<br />
2. Software Change & Version Control as per industry standards.<br />
3. IT Infrastructure Operations and Maintenance as per ITIL Standards <strong>for</strong> a period<br />
of 5 Years from Go-Live.<br />
4. Help Desk Support <strong>for</strong> <strong>EeGP</strong> Application is to be provided.<br />
5. Ensure shelf life of hardware and system software through necessary<br />
replacement and / or upgrade on or be<strong>for</strong>e 5th Year of the project period <strong>for</strong><br />
minimum Shelf life of 3 years<br />
2.16. Software Design, Development, Implementation, Training & Documentation<br />
Software Design<br />
The IA shall design the solution architecture & specifications <strong>for</strong> meeting the system<br />
requirement specifications finalized by the IA and approved by the department. The<br />
solution design shall include, but is not limited to the development of enterprise<br />
architecture, the design of the application architecture, user interface, database<br />
structures, deployment architecture, security architecture and network architecture. The<br />
existing applications needs to be taken into consideration.<br />
The IA should submit the solution design document to the Department and should<br />
obtain the sign off on the design document be<strong>for</strong>e commencing the development of<br />
the solution.<br />
Software Development/ Data Exchange<br />
IA shall develop the software based on the functional requirement specifications,<br />
system requirement specifications and design finalized <strong>for</strong> the functionalities. An<br />
industry-standard methodology shall be adopted <strong>for</strong> the Software Engineering,<br />
covering the entire SDLC. The IA shall follow the Implementation Model and<br />
Strategy <strong>for</strong> design and development of Application Modules and to ensure seamless<br />
data exchange by defining data exchange requirements, creating database<br />
schema and designing utilities <strong>for</strong> data exchange between Excise Database and other<br />
integrated service databases.<br />
Software Testing<br />
The IA shall design the Testing strategy including traceability matrix, Test Cases of the<br />
software developed. The <strong>EeGP</strong> system will have to undergo a comprehensive testing<br />
that shall include Unit Testing, System Testing, Integration Testing, Per<strong>for</strong>mance<br />
Testing, Load and Stress testing. The IA shall obtain the sign-off from the Department<br />
on testing approach and test plan.<br />
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Documentation<br />
The IA shall prepare/update the documents including that of Functional Requirements<br />
Specifications, Systems Requirement Specification, Detailed Design, Test Cases &<br />
Results, User Manuals, Operations Manual, Maintenance Manual, Administrator<br />
Manual, and Security Policy as per acceptable standards.<br />
Hosting Application at State Data Center<br />
Shared SAN storage and tape library back-up from State Data Center as per the<br />
sizing requirement by the IA.<br />
Other Responsibilities of Implementing Agency<br />
IA shall assess the infrastructure requirements (including Servers, Storage, Networking<br />
and Security) <strong>for</strong> operationalisation of the <strong>EeGP</strong> and to provide the functionalities to all<br />
the stakeholders, in full con<strong>for</strong>mance with the SLAs.<br />
The IAs have to per<strong>for</strong>m an independent assessment of the Infrastructure<br />
requirements <strong>for</strong> <strong>EeGP</strong> and provide a detailed BOM <strong>for</strong> the proposed<br />
infrastructure which will meet the SLA requirements as specified in the <strong>RFP</strong>. The<br />
Department has existing IT infrastructure such as PCs, printers etc. The IA has to<br />
study the existing hardware and other infrastructural items required <strong>for</strong> the<br />
successful implementation of the project. Further IA has to study the hardware<br />
procurement of HPFS, functionary wise and location wise, and exclude the items<br />
which are already listed in HPFS and procure only the items which are not<br />
included in the HPFS. IA has to take back the old ones and adjust the value of the<br />
same against the cost of the new ones.<br />
IA will ensure that all the Excise Department, <strong>AP</strong>BCL and other offices are well<br />
equipped with respect to IT infrastructure.<br />
Important: All system software licenses would have to be taken in the name of<br />
Prohibition & Excise Department, <strong>AP</strong>, Hyderabad.<br />
The procurement of hardware and other infrastructural items shall begin after the<br />
successful completion of POC/Pilot.<br />
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2.17. Procurement of IT infrastructure<br />
The IA shall procure & supply the IT Infrastructure <strong>for</strong> <strong>EeGP</strong> as proposed by them in<br />
their technical proposal. The IA shall ensure that all the equipment supplied to the<br />
Department is brand new and is free from any defect of any sort.<br />
1. IA may provide certain IT infrastructure like power backup, LAN (only at HQs<br />
etc.) compatible to the <strong>EeGP</strong> solution proposed by the IA on requirement basis:<br />
Sl<br />
No.<br />
Department / <strong>AP</strong>BCL<br />
No. of<br />
Users<br />
Floor Area<br />
(Approx.)<br />
2. IA is expected to liaise with the network solution provider <strong>for</strong> provision of<br />
the network connecting the above locations including DC / DRC <strong>for</strong> Intranet<br />
and Internet services. This is in addition to all the department and <strong>AP</strong>BCL<br />
offices.<br />
3. It is required to connect all the above locations through MPLS based<br />
connectivity with the Data Centre and Disaster Recovery sites. The IA is<br />
expected to size the network and bandwidth requirement with reasonable<br />
spare capacity such that the network can serve additional applications in future<br />
and meet the required SLAs as mentioned in the <strong>RFP</strong>.<br />
4. IA shall ensure configuration of both MPLS and Internet connectivity through<br />
the configuration of Quality of Service (QoS).<br />
5. IA need to provide the detailed items, specifications and qty. <strong>for</strong> all<br />
hardware including network components in the BOM <strong>for</strong>mat.<br />
2.18. IT Infrastructure Installation<br />
The IA shall be responsible <strong>for</strong> operationalization of the <strong>EeGP</strong> from end to end,<br />
which includes installation of IT Infrastructure and connecting the Excise<br />
database to all Data bases. The IA shall deploy the application software along<br />
with Hardware at the Data Centre and shall ensure that the application<br />
software services are made accessible to the <strong>EeGP</strong> users.<br />
2.19. Warranty<br />
The IA shall provide comprehensive warranty of one year (1) on developed software &<br />
Maintenance support <strong>for</strong> a period of 5 Years from Go- Live <strong>for</strong> all components<br />
supplied <strong>for</strong> the <strong>EeGP</strong> as per the contract. During the AMC period, the IA shall<br />
replace any parts/components of the IT Infrastructure supplied <strong>for</strong> this project if<br />
the components are defective and during the entire warranty period IA shall<br />
apply all the latest patches/updates <strong>for</strong> all the software components after<br />
appropriate testing. The Hardware warranty shall be <strong>for</strong> a period of 3 years.<br />
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2.20. Operations & Maintenance of Application Software<br />
The IA shall keep the application software in good working order, meeting the<br />
requirements defined by the Department, per<strong>for</strong>m changes and upgrades to<br />
applications as requested by the Department, within the overall scope of the quality<br />
and quantity of functionalities to be delivered under this <strong>RFP</strong>. The following is the<br />
broad scope <strong>for</strong> maintenance and support functions with regard to the software:<br />
Application Software Maintenance<br />
The IA shall rectify all the errors/bugs/gaps/ modification on account of<br />
rule/acts/policy change of Government in the functionality offered by <strong>EeGP</strong> (vis-à-vis<br />
the SRS signed off by Department, <strong>EeGP</strong>) at no additional cost during the operations<br />
& maintenance period. For per<strong>for</strong>ming any functional changes to system, which are<br />
deviating from the signed-off Functional Requirements/System Requirements, a<br />
separate Change Control Notice (CCN) shall be prepared by IA and shall be<br />
mutually agreed between IA and the Department. No additional cost is permissible<br />
<strong>for</strong> implementation of such CCN during the project period.<br />
2.21. Project Deliverables<br />
The IA has to submit the list of deliverables to the Department as part of an<br />
assurance to fulfill the obligations under the SLA. IA is responsible to provide all<br />
those deliverables which will be specified in this Project Plan and those agreed by<br />
IA in response to any request from the Department:<br />
S.No.<br />
Deliverables<br />
a. Detailed Project plan <strong>for</strong> Design, Development & Implementation of<br />
1.<br />
<strong>EeGP</strong> (within 3 weeks from award of contract). The plan should clearly<br />
identify all the milestones and deliverables together with the tasks and<br />
time & resource allocation.<br />
2. a. Training strategy training plan & training material<br />
3. a. System Requirement Specifications (SRS) Document (Updated)<br />
a. Technical / System Design Document including but not limited to<br />
• Logical and Physical Data Base Design<br />
• Logical Data Dictionary and data / file <strong>for</strong>mats<br />
4.<br />
• Component, and Deployment Views of the Application<br />
• Collaboration, class diagrams in UML notations<br />
• Security and Features<br />
• Per<strong>for</strong>mance Features<br />
• Interface / Control Design Features<br />
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b. Traceability Matrix<br />
c. Document on Testing Approach <strong>for</strong> <strong>EeGP</strong> Application, along with the<br />
test cases & test results.<br />
5. a. Developed and customized <strong>EeGP</strong> solution source code<br />
a. List of IT Infrastructure with detailed specification <strong>for</strong> Servers, Network,<br />
Storage, system Software, including the equipment to be setup at DC,<br />
6.<br />
DRC<br />
b. Establishing the IT & Non-IT infrastructure at all locations<br />
a. Security Policy<br />
7.<br />
b. Standard Operating Procedures<br />
a. Completion of Training <strong>for</strong> all the users<br />
8.<br />
b. Updated Training & User Manuals<br />
a. Defect Free <strong>EeGP</strong> Application Software along with Source Code, Library<br />
files, Components, Setup programs, Documentation, etc.,<br />
9.<br />
b. Updated & Final System Requirements and Design Documents<br />
c. SLA Monitoring & Measurement system using SLA-MMS tool.<br />
a. Call Log / emails & Resolution Reports <strong>for</strong> Helpdesk<br />
10. b. Daily / Weekly / Fortnightly / Monthly Per<strong>for</strong>mance Monitoring Reports<br />
<strong>for</strong> the <strong>EeGP</strong><br />
11. All licenses in ownership of Excise dept<br />
The ownership of source code shall be transferred to the department after<br />
12.<br />
the Acceptance test.<br />
2.22. Strategic Control of <strong>EeGP</strong><br />
The application and system as a whole will be tested and certified by a neutral<br />
third party, an Agency identified by the department once be<strong>for</strong>e declaring Go-Live<br />
and then periodically (say, every year).<br />
2.23. Project Implementation Timelines<br />
The overall implementation of the <strong>EeGP</strong> has been envisaged to be <strong>for</strong> 36 weeks from<br />
start of work by the selected IA as mentioned in the Table below.<br />
S. No Milestone Completion<br />
1 Requirement Study and updation of SRS <strong>for</strong> integration<br />
services, data exchange with corporate modules (including<br />
data exchange <strong>for</strong>mat specs) and publishing of EA.<br />
8 Weeks from the<br />
date of contact<br />
signing.<br />
2 Design of web based Integrated <strong>EeGP</strong> Solution 4 Weeks<br />
3 Development of Integrated <strong>EeGP</strong> Solution 12 Weeks<br />
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4 Setup, Installation & Commissioning of DC, DRC 4 Weeks<br />
5 Acceptance Testing 4 Weeks<br />
6 Training of the staff on <strong>EeGP</strong> Solution 8 Weeks<br />
Total<br />
36 Weeks from<br />
the date of<br />
contact signing.<br />
As referred above, is the date of EITHER the ‘award of contract’ notification<br />
issued by the Department to selected IA OR the signing of contract between<br />
selected IA and the Department OR the meeting conducted by the Department to<br />
kick-off the project; whichever happens the earliest.<br />
2.24. Scope of Contract and Provision of Services<br />
Scope of contract<br />
This MSA shall govern the provision of the Services by the Implementing Agency, listed<br />
hereunder and more fully described, con<strong>for</strong>mance with the SLA, to all the Stakeholders.<br />
It is anticipated that new or renewal agreements may be undertaken by creating a<br />
separate SLA, with schedules and exhibits as required, under this MSA. The time frame,<br />
within which the various activities and tasks relating to the scope of work have to be<br />
executed, is given in 2.23 in scope of work. The IA shall strictly adhere to the schedule<br />
<strong>for</strong> implementation of the Project”<br />
Period of contract<br />
The MSA shall come into effect on the Effective date and shall continue <strong>for</strong> a period of 5<br />
years from the “Go-Live” date of the <strong>EeGP</strong> Project at all the Implementation Sites,<br />
unless terminated earlier in accordance with the terms of this MSA (“Term”).<br />
Scope and provision of the services<br />
1. The provision of Services to the Stakeholders with certainty and speed is of the<br />
essence of the Agreement between the Parties.<br />
2. The Services shall be per<strong>for</strong>med by the Implementing Agency strictly as per the<br />
SLA as detailed in Annexure D of this MSA.<br />
3. No Party to this MSA or the SLA will at any time per<strong>for</strong>m, or omit to per<strong>for</strong>m,<br />
any act which they are aware, at the time of per<strong>for</strong>mance, will place the other<br />
Party in default under any insurance policy, mortgage or lease, governing<br />
activities at any location provided by the Department.<br />
4. Implementing Agency shall not accept <strong>for</strong> its own benefit any trade<br />
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commission, discount or similar payment in the discharge of its obligation<br />
hereunder. The Implementing Agency shall ensure that its personnel, agents,<br />
consultants etc. similarly shall not receive any such additional remuneration.<br />
5. Implementing Agency acknowledges the relationship of trust and confidence<br />
established between Implementing Agency and the Department by this<br />
Agreement. Accordingly, Implementing Agency’s acts shall always be<br />
consistent with this relationship. Implementing Agency shall always act, in<br />
respect of any matter relating to this Agreement, as an honest and faithful<br />
service provider to the Department. Implementing Agency shall, at all times,<br />
support and safeguard the Department legitimate interests in any dealings with<br />
the contractors, vendors, or other third parties.<br />
Approvals and required consents<br />
The Parties will cooperate reasonably to obtain, maintain and observe all relevant and<br />
customary regulatory and governmental licenses, clearances and applicable approvals<br />
(hereinafter the “Approvals”) necessary <strong>for</strong> the Implementing Agency to undertake<br />
implementation of the <strong>EeGP</strong> Project and provide the Services. The costs of such<br />
Approvals shall be borne by the Implementing Agency.<br />
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3. Instruction to Bidders<br />
3.1. General Introductions<br />
Name of the Client : Prohibition and Excise Department, <strong>AP</strong>,<br />
Hyderabad<br />
Description of the<br />
System <strong>for</strong><br />
which bids are<br />
invited<br />
: Study, Design, Develop, Procure,<br />
Implementation, Operate & Maintenance<br />
of Excise e-Governance Project (<strong>EeGP</strong>)<br />
3.2. General Eligibility<br />
1. Bidders marked/considered by <strong>AP</strong>TS to be ineligible to participate <strong>for</strong> nonsatisfactory<br />
past per<strong>for</strong>mance, corrupt, fraudulent or any other unethical<br />
business practices shall not be eligible.<br />
2. Corrupt, fraudulent and unethical practices means:<br />
i. “Corrupt practice” means the offering, giving, receiving or soliciting of<br />
any thing of value to influence the action of a public official in the<br />
process of contract execution and<br />
ii. “fraudulent practice” means a misrepresentation of facts in order to<br />
influence a procurement process or the execution of a contract to<br />
detriment of the purchaser, and includes collusive practice among<br />
Bidders (prior to or after bid submission) designed to establish bid prices<br />
at artificial non-competitive levels and to deprive the Purchaser of the<br />
benefits of free and open competition:<br />
iii. “Unethical practice” means any activity on the part of bidder which try to<br />
circumvent tender process in any way. Unsolicited offering of discounts,<br />
reduction in financial bid amount, upward revision of quality of goods etc<br />
after opening of first bid will be treated as unethical practice.<br />
3. <strong>AP</strong>TS will reject a proposal <strong>for</strong> award and also may debar the bidder <strong>for</strong> future<br />
tenders in Andhra Pradesh Technology Services, if it determines that the<br />
bidder has engaged in corrupt, fraudulent or unethical practices in competing<br />
<strong>for</strong>, or in executing a contract.<br />
4. Breach of general or specific instructions <strong>for</strong> bidding, general and special<br />
conditions of contract with <strong>AP</strong>TS or any of its user organisations may make a<br />
firm ineligible to participate in bidding process.<br />
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3.3. Cost of Bidding & Site Visit<br />
The IA shall bear all the cost associated with the preparation and submission of bid<br />
including prototype presentation. The client/consultant will in no case be responsible or<br />
liable <strong>for</strong> those costs.<br />
3.4. Pre-bid meeting<br />
Attending pre-bid meeting is advisable <strong>for</strong> the IAs. IAs who fail to attend the pre-bid<br />
meeting have no right <strong>for</strong> to claim the deviations from the bid document which are not<br />
part of the scope of the work.<br />
S.<br />
No.<br />
Bidding Document Reference(s)<br />
(section number/ page)<br />
Content of <strong>RFP</strong><br />
requiring<br />
Points of<br />
clarification<br />
All clarifications should be sent either by email from email ID of primary contact person<br />
from the primary contact person to <strong>AP</strong>TS on or be<strong>for</strong>e the deadline mentioned in the<br />
<strong>RFP</strong>. Telephone calls will not be accepted <strong>for</strong> clarifying the queries. Only 2 primary<br />
contact persons as authorized by the company may participate in the Pre-Bid meeting<br />
and should carry;<br />
1. An Authorization Letter issued from their company.<br />
2. An identity proof issued by their company<br />
It may be noted that participants not carrying the above documents will not be allowed<br />
to attend the Pre-Bid meeting. The participants are advised to be present 30 minutes in<br />
advance to the scheduled time of the Pre-Bid Meeting.<br />
<strong>AP</strong>TS will not be responsible if the bidder has not attended the pre bid event and does<br />
not receive the clarifications. Please note that not attending the Pre–Bid Meeting will not<br />
be a cause <strong>for</strong> disqualification of a bidder.<br />
3.5. Clarification on bidding document<br />
1. <strong>AP</strong>TS may modify the <strong>RFP</strong> document by issuing amendment(s). All bidders will<br />
be notified of such amendment(s) by publishing on the <strong>AP</strong>TS website, and these<br />
will be binding on all the bidders<br />
2. In order to allow bidders a reasonable time to take the amendment(s) into<br />
account in preparing their bids, <strong>AP</strong>TS, at its discretion, may extend the deadline<br />
<strong>for</strong> the submission of bids.<br />
3.6. Address <strong>for</strong> clarification<br />
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Confidential and Proprietary<br />
Managing Direcoter,<br />
Andhra Pradesh Technology Services Limited.<br />
Boorgula Ramakrishna Rao Bhavan, B-block,<br />
4 th floor,Tank bund Road,Hyderabad, Andhra Pradesh - 500 063, India.<br />
Telephones 91 (40) 23224289, 91 (40) 23223862<br />
Fax: 91 (40) 23227458, Email: mdapts@apts.gov.in<br />
3.7. Amendment of bidding document<br />
1. At any time prior to the deadline <strong>for</strong> submission of bids, <strong>AP</strong>TS, <strong>for</strong> any reason,<br />
whether at its own initiative or in response to a clarification requested by a<br />
prospective bidder, may modify the bidding documents by amendment.<br />
2. All prospective bidders those have received the bidding documents will be<br />
notified of the amendment, and such modification will be binding on all bidders.<br />
3. In order to allow prospective bidders reasonable time in which to take the<br />
amendment into account in preparing their bids, the <strong>AP</strong>TS, at its discretion, may<br />
extend the deadline <strong>for</strong> the submission of bids.<br />
3.8. Cost of Bid Preparation<br />
The bidder shall bear all costs associated with the preparation and submission of its bid<br />
and <strong>AP</strong>TS shall in no event or circumstance be held responsible or liable <strong>for</strong> these<br />
costs, regardless of the conduct or outcome of the bidding process. All costs incurred in<br />
connection with participation in the bidding process, including, but not limited to, costs<br />
incurred in participation in meetings/ discussions/ presentations, preparation of<br />
proposal, in providing any additional in<strong>for</strong>mation required by <strong>AP</strong>TS to facilitate the<br />
evaluation process and in negotiating a definitive contract or all such activities related to<br />
the bid process will be borne by the bidder. This <strong>RFP</strong> does not commit <strong>AP</strong>TS to award a<br />
contract or to engage in negotiations. Further, no reimbursable cost may be incurred in<br />
anticipation of award.<br />
Bidders shall furnish the required in<strong>for</strong>mation on their technical and commercial<br />
proposals in the enclosed <strong>for</strong>mats only. Any deviations in <strong>for</strong>mat or if the envelopes are<br />
not sealed properly will make the tender liable <strong>for</strong> rejection.<br />
3.9. Right to Terminate the Process<br />
<strong>AP</strong>TS makes no commitments, explicit or implicit, that this process will result in<br />
a business transaction with anyone. Further, this <strong>RFP</strong> does not constitute an<br />
offer by the <strong>AP</strong>TS. The bidder’s participation in this process may result in<br />
<strong>AP</strong>TS selecting the bidder to engage in further discussions and negotiations<br />
towards execution of a contract. The commencement of such negotiations<br />
does not, however, signify a commitment by <strong>AP</strong>TS to execute a contract or to<br />
continue negotiations.<br />
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4. Bid Submission<br />
4.1.1 Authentication of Bids<br />
A letter of authorization shall be supported by a written power-of-attorney<br />
accompanying the bid. Copy of the Power of Attorney also needs to be attached<br />
with the pre- qualification proposal.<br />
4.1.2 Interlineations in Bid<br />
The bid shall contain no interlineations, erasures or overwriting except as<br />
necessary to correct errors made by the Bidder, in which case such corrections<br />
shall be initialed by the person or persons signing the bid.<br />
4.1.3 Late Bids<br />
Bids received after the due date and the specified time (including the extended<br />
period if any) <strong>for</strong> any reason whatsoever, shall not be entertained.<br />
4.1.4 Availability of Tender documents<br />
Tender document can be downloaded from<br />
For the detailed tender notice, please visit www.apts.gov.in or<br />
https://tender.eprocurement.gov.in.<br />
The bidders are expected to examine all the instructions, <strong>for</strong>ms, terms, project<br />
requirements and other in<strong>for</strong>mation in the <strong>RFP</strong> documents. Failure to furnish all<br />
in<strong>for</strong>mation required as mentioned in the <strong>RFP</strong> documents or submission of a<br />
proposal not sunstantially responsive to the <strong>RFP</strong> documents in every respect ill<br />
be at the bidder’s risk and may result in rejection of the proposal and <strong>for</strong>efeiture<br />
of the bid.<br />
4.1.5 Registration of vendors<br />
For registration and online bid submission, bidders may contact help desk of M/s.<br />
<strong>AP</strong>TS, www.eprocurement.gov.in or https://tender.eprocurement.gov.in.<br />
4.1.6 Digital Certificate Authentication<br />
The bidder shall authenticate the bid with his Digital Certificate <strong>for</strong> submitting the<br />
bid electronically on e-procurement plat<strong>for</strong>m and the bids not authenticated by<br />
Digital Certificate of the bidder will not be accepted on the e-procurement<br />
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plat<strong>for</strong>m. For obtaining Digital Signature Certificate, in case the bidder does not<br />
have, they may contact ;<br />
Andhra Pradesh Technology Services Limited<br />
BRKR Bhavan, B-Block<br />
Tankbund Raod, Hyderabad-500022<br />
Phone: +91-40-23220305<br />
Fax: +91-40-23228057<br />
(OR)<br />
Contact Registration Authorities of any Certifying Authorities in India. The list of<br />
CAs is available by clicking the link https://tender.eprocurement.gov.in/Digital<br />
Certificate/signature.html.<br />
4.1.7 Payment of transaction Fee<br />
The participating bidders shall pay transaction fee @ 0.03% (plus 12.36% towards taxes<br />
on transaction fee amount) of quoted value in the commercial bid with a cap of<br />
Rs.10,000/- (Rupees Ten Thousand Only) quoted value in the commercial bid upto<br />
Rs.50 crores and Rs.25,000/- (Rupees twenty Five Thousand Only) <strong>for</strong> quoted value in<br />
the commercial bid above Rs.50.00 crores at the time of bid submission, electronically,<br />
<strong>for</strong> tenders wherever EC is not available (i..) <strong>for</strong> goods and services, the transaction free<br />
shall be calculated on quoted values.<br />
Successful bidders shall pay corpus found to <strong>AP</strong>TS at 0.04% of the contract value with<br />
a cap of Rs.10,000/- (Rupees Ten Thousand Only) <strong>for</strong> contract value upto Rs.50 crores<br />
and Rs.25,000/- (Rupees Twenty Five Thousand Only) <strong>for</strong> the contract value above<br />
Rs.50 crores to sustain ‘e’ procurement initiatives, research and development of<br />
software application <strong>for</strong> automation <strong>for</strong> processes is user departments.<br />
4.1.8 Mode of submission<br />
Bids have to be submitted through e-Tendering process. The EMD along with the<br />
Tender Document fee shall be submitted to the concerned as per the details mentioned<br />
in the <strong>RFP</strong>. Bids without adequate EMD, EMD validity and Tender document fee will be<br />
liable <strong>for</strong> rejection of the bid.<br />
Bidders also submit physical documents of Pre-qualification and Technical bids as<br />
mentioned in the <strong>RFP</strong><br />
4.1.9 Bid Submission Acknowledgement<br />
The bidder shall complete all the processes and steps required <strong>for</strong> Bid submission. The<br />
system will generate an acknowledgement with a unique bid submission number after<br />
completing all the prescribed steps and processes by the bidder. Bidders may also note<br />
that the bids <strong>for</strong> which an acknowledgement is not generated by the e-Procurement<br />
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system are treated as invalid or not saved in the system. Such invalid bids are not made<br />
available to the Tender Inviting Authority <strong>for</strong> processing the bids. The Government of <strong>AP</strong><br />
and <strong>AP</strong>TS is not responsible <strong>for</strong> incomplete bid submission by users.<br />
4.1.10 Deactivation of Bidders<br />
As per the GO. Ms. No. 174 -I&CAD dated: 1-9-2008, If any successful bidder fails to<br />
submit the original hard copies of uploaded certificates/documents, DD/BG towards<br />
EMD within stipulated time or if any variation is noticed between the uploaded<br />
documents and the hardcopies submitted by the bidder, as the successful bidder will be<br />
suspended from participating in the tenders on e-Procurement plat<strong>for</strong>m <strong>for</strong> a period of 3<br />
years. The e-Procurement system would deactivate the user ID of such defaulting<br />
bidder based on the trigger/recommendation by the Tender Inviting Authority in the<br />
system. Besides this, the department shall invoke all processes of law including criminal<br />
prosecution of such defaulting bidder as an act of extreme deterrence to avoid delays in<br />
the tender process <strong>for</strong> execution of the development schemes taken up by the<br />
Government. Other conditions as <strong>for</strong> the tender document are applicable.<br />
4.1.11 Submission of Original EMD & Tender document fee<br />
a. Submission of original DD/ BG which were scanned and uploaded towards EMD<br />
and tender document fee by participating bidders should be submitted to the<br />
tender inviting authority on or be<strong>for</strong>e date and time of the opening of the<br />
prequalification Bid as per the details mentioned in the data sheet.<br />
b. All the bidders shall invariably upload the scanned copies of DD/BG in e-<br />
Procurement system and this will be the primary requirement to consider the bid<br />
responsive.<br />
c. The department shall carry out the technical evaluation solely based on the<br />
uploaded certificates/documents, DD/BG towards EMD and tender document fee<br />
in the e- Procurement system and open the pre-qualification bid of the<br />
responsive bidders.<br />
d. If the bidder wants to give option, he may submit it as separate bids along with<br />
separate EMD. This will be treated as separate bid <strong>for</strong> evaluation<br />
4.1.12 Conditional bids<br />
Not acceptable and liable <strong>for</strong> rejection<br />
4.1.13 Other conditions<br />
1. After uploading the documents, the copies of the uploaded statements,<br />
certificates, documents, original Demand Drafts in respect of Bid Security<br />
(except the Price bid/offer/break-up of taxes) are to be submitted by the bidder<br />
to the O/o The Managing Director, <strong>AP</strong>TS , BRKR Bhavan, Hyderabad as and<br />
when required.<br />
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2. Failure to furnish any of the uploaded documents, certificates, will entitled in<br />
rejection of the bid. The <strong>AP</strong>TS shall not hold any risk on account of postal delay.<br />
Similarly, if any of the certificates, documents, etc., furnished by the Bidder are<br />
found to be false / fabricated / bogus, the bidder will be disqualified, blacklisted,<br />
action will be initiated as deemed fit and the Bid Security will be <strong>for</strong>feited.<br />
3. <strong>AP</strong>TS will not hold any risk and responsibility regulating non-visibility of the<br />
scanned and uploaded documents.<br />
4. The Documents that are uploaded online on e-market place will only be<br />
considered <strong>for</strong> Bid Evaluation.<br />
5. Important Notice to Contractors, Suppliers and Department users<br />
6. (i)In the endeavor to bring total automation of processes in e-Procurement, the<br />
Govt. has issued orders vide G.O.Ms.No. 13 dated. 5.7.2006 permitting<br />
integration of electronic Payment Gateway of ICICI/HDFC/Axis Banks with e-<br />
Procurement plat<strong>for</strong>m, which provides a facility to participating suppliers /<br />
contractors to electronically pay the transaction fee online using their credit<br />
cards.<br />
7. In case of consortium either the prime bidder or the consortium partner can<br />
purchase the bid document. The bid can be filed either with user ID of prime<br />
bidder or consortium partner.<br />
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5. Bidding procedure<br />
The bidding will be in three (3) stages and at the end of every stage short listed bidders<br />
will be in<strong>for</strong>med to have fair and healthy competition. The following is the<br />
comprehensive procedure <strong>for</strong> selection of bidders at each and every stage.<br />
5.1. Stage-I Bidding Procedure<br />
The bidder shall furnish the in<strong>for</strong>mation in the required <strong>for</strong>mats (Forms P1, P2, P3, P4,<br />
P99 etc. in Annexure C) meeting the Pre-Qualification criteria like organizational<br />
strength, understanding the scope of the work etc. The bidder shall furnish the following<br />
in<strong>for</strong>mation along with other prequalification in<strong>for</strong>mation.<br />
• Covering letter and Bid <strong>for</strong>m as prescribed in <strong>RFP</strong><br />
• Receipt copy of tender document fee/Document fee<br />
• EMD<br />
• PQ - prescribed in Forms<br />
• Pending Litigation <strong>for</strong>m (<strong>for</strong> both PA & Partner firms)<br />
• Financial details and Average annual turnover as prescribed in Form.<br />
• Bidder must quote supporting document name, Section and page no. while<br />
referring all the financial details. While entering net profit they must quote the<br />
Annual Report <strong>for</strong> the year (as supporting document name), Section and Page<br />
no. <strong>for</strong> quick reference during evaluation.<br />
• Attested copies of Audited financial statements <strong>for</strong> last 3 financial years in<br />
support of the above.<br />
• Relevant experience <strong>for</strong>m as prescribed in <strong>RFP</strong><br />
• Declaration on the Commercial Bid – Form<br />
• Other documents as may be deemed fit by the bidder <strong>for</strong> proving their eligibility<br />
as defined in <strong>RFP</strong><br />
In case the bidder fails to provide necessary in<strong>for</strong>mation or fails to fill any columns or<br />
fails to provide supporting documents, bid will be liable to be treated, as nonresponsive.<br />
In<strong>for</strong>mation after opening of the bid will not be considered <strong>for</strong> evaluation<br />
purpose.<br />
5.2. Stage-II Bidding Procedure<br />
The Tender committee will examine the technical proposals of the bidders in the Stage<br />
II and may decide to call them <strong>for</strong> presentation on the understanding of the project, and<br />
<strong>for</strong> demonstration of the proposed solution. The demonstration required from the bidder<br />
may be of “Proof of Concept“ <strong>for</strong> technical evaluation. If the bidder wishes to propose<br />
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additional services (or enhanced levels of services) beyond the scope of this <strong>RFP</strong>, the<br />
proposal must include a description of such services as a separate attachment to the<br />
proposal.<br />
Bidder has to confirm to the specification mentioned with the evidence such as standard<br />
quality certification should not be older than 1 year and valid upto 2 years and technical<br />
data sheets.<br />
Please note that no price in<strong>for</strong>mation should be indicated in the Technical Bid and shall<br />
only be quoted in the Commercial Bid. Failure to comply with the same may result in the<br />
rejection of the Bid.<br />
1. Technical approach, methodology and work plan are key components of the<br />
Technical Proposal. Applicants shall present their Technical Proposal containing:<br />
A. Understanding of Project scope: This section shall contain a clear and<br />
concise understanding of project requirements along with activities to be<br />
per<strong>for</strong>med and deliverables to be provided based on the scope of work.<br />
B. Technical Approach and Methodology: In this part applicants should<br />
explain their understanding of the objectives of the assignment, approach<br />
to the assignment, proposes technology & methodologies <strong>for</strong> carrying out<br />
activities and obtaining the expected outputs, and the degree of detail of<br />
such output. Bidder should also explain the proposed methodologies and<br />
highlight the compatibility of those methodologies to the proposed<br />
approach and the needs of the project. Bidder shall also include the Risk<br />
management, Business continuity plan and Quality assurance plans.<br />
C. Work Plan: In this part the Bidder should propose the main activities of the<br />
assignment, their content and duration, phasing and interrelations,<br />
meetings, milestones (including interim approvals by the Client), and<br />
delivery dates of the reports/ documents. The proposed work plan should<br />
be consistent with the technical approach and methodology, showing<br />
understanding of the Scope of Work and ability to translate them into a<br />
feasible working plan. A list of the final documents, including reports,<br />
drawings, and tables to be delivered as final output, should be included<br />
here. The work plan should be consistent with the Work Schedule.<br />
Milestones, Deliverables, Meetings and presentations shall be clearly<br />
mentioned.<br />
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D. Organization and staffing: In this part the applicant should propose the<br />
structure and composition of team. The bidder shall also explain the roles<br />
and responsibilities of the partner firms and the solution that they will<br />
implement and the arrangements made thereof.<br />
E. Capacity building: Bidder should submit a brief approach note on training<br />
during implementation. Bidder should provide hands on training be<strong>for</strong>e<br />
requesting <strong>for</strong> acceptance and completion of implementation. Training and<br />
manuals should be provided to all the users.<br />
F. Approach <strong>for</strong> Project implementation: Detailed approach <strong>for</strong> carrying out<br />
the project implementation along with the support and maintenance during<br />
the contract. Bidders need to give detailed approach how they would<br />
implement complete project with integration plan.<br />
G. Detailed specifications: Applicants shall also give specifications of<br />
hardware/software to be procured as mentioned along with attested copies<br />
of agreements from the Original Equipment Manufacturers(OEM) <strong>for</strong> supply<br />
of procured hardware and software. Applicants must also attach an<br />
attested copy of the Brochures from the OEM <strong>for</strong> the equipment that they<br />
would be providing as a part of the assignment.<br />
H. Company profile: Details of the Point of Contact along with brief work<br />
profile of the bidder as well as other partner firms including relevant<br />
experiences of executing similar projects. Applicants may include relevant<br />
case studies and attested copies of completion certificates from clients in<br />
support of the case studies.<br />
I. Comments, if any, to improve per<strong>for</strong>mance in carrying out the project.<br />
Innovativeness shall be appreciated, including workable suggestions that<br />
could improve the quality/ effectiveness of the assignment. In this regard,<br />
unless the applicant states otherwise, it shall be assumed by <strong>AP</strong>TS that<br />
work (time and ef<strong>for</strong>t) required to implement any such improvements, are<br />
included in the inputs shown in the project plan.<br />
J. Other In<strong>for</strong>mation: Any other in<strong>for</strong>mation relevant to the solution as<br />
preferred by the bidder can also be placed in the document<br />
K. The qualified IAs in the Stage-I may be asked to give presentation on<br />
the solution offered and Technological related issues.<br />
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L. At this stage the IA is expected to give a brief approach paper and an<br />
outline of the solution proposed. These are expected to provide in<strong>for</strong>mation<br />
<strong>for</strong> evaluation based on the following criteria in Form T#1:<br />
1) Technology model<br />
2) Development model<br />
3) Project execution plan<br />
4) Manpower deployment plan.<br />
5) Implementation Methodology Plan.<br />
6) Security Methodology and Plan.<br />
7) Issues and Risks in the implementation of the Project.<br />
8) The key staff proposed <strong>for</strong> the project in Form T#2<br />
9) The CV of the key staff proposed <strong>for</strong> the project in Form<br />
T#3<br />
10) Hardware, System Software and other tools required in<br />
implement the proposed solution in Form T#4<br />
11) Bill of Material (Un-Priced Form F1) should be<br />
submitted<br />
5.3. Stage-III Bidding Procedure<br />
The commercial proposal of the successful/short-listed bidders in Stage II will only be<br />
opened.<br />
1. Bidder shall clearly mention the total amount <strong>for</strong> system proposed. Any<br />
discrepancy between words and figures noted against, the decision of <strong>AP</strong>TS will<br />
be final and binding on the proposals.<br />
2. Prices quoted by the Bidder shall be final (inclusive of all taxes, duties,<br />
insurance, license fee and other costs). No variation in prices will be allowed<br />
under any circumstances during the entire period of project. No open-ended Bid<br />
shall be entertained and the same is liable to be rejected straightaway.<br />
3. The Bidder shall quote price in clear terms. Break up should abide by the Format<br />
<strong>for</strong> Commercial Bid. The rates quoted should be inclusive of VAT and all other<br />
taxes.<br />
4. The Commercial Bids should strictly con<strong>for</strong>m to the <strong>for</strong>mats to enable evaluation<br />
of bids and special care may be taken that the bids having any hidden costs or<br />
conditional costs will be liable <strong>for</strong> rejection.<br />
5. Note: Any bidder who tries to offer discounts/benefits suo-moto after opening of<br />
bid(s) will be automatically disqualified from the current bidding process without<br />
any prior notification and also may be disqualified <strong>for</strong> future bidding processes in<br />
<strong>AP</strong>TS/Go<strong>AP</strong>.<br />
5.4. Modification and Withdrawal of Bids<br />
The Bidder is not permitted to modify or withdraw their Bid after the bid’s submission.<br />
No bid may be modified subsequent to the deadline <strong>for</strong> submission of bids. No bid may<br />
be withdrawn in the interval between the deadline <strong>for</strong> submission of bids and the<br />
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expiration of period of bid validity specified by the Bidder on the bid <strong>for</strong>m. Withdrawal of<br />
a bid during this interval may result in the <strong>for</strong>feiture of EMD of the bidder.<br />
5.5. Non-Con<strong>for</strong>ming Proposals<br />
A proposal may be construed as a non-con<strong>for</strong>ming proposal and ineligible <strong>for</strong><br />
consideration.<br />
1. If it does not comply with the requirements of this <strong>RFP</strong>. Failure to comply with the<br />
technical requirements, and acknowledgment of receipt of amendments, are<br />
common causes <strong>for</strong> holding proposals non-con<strong>for</strong>ming<br />
2. If a proposal appears to be “canned” presentations of promotional materials that<br />
do not follow the <strong>for</strong>mat requested in this <strong>RFP</strong> or do not appear to address the<br />
particular requirements of the proposed solution, and any such bidders may also<br />
be disqualified<br />
5.6. Conflict of Interest<br />
The bidder shall furnish an affirmative statement as to the absence of,<br />
actual or potential conflict of interest on the part of the bidder or any<br />
prospective subcontractor due to prior, current, or proposed contracts,<br />
engagements, or affiliations with <strong>AP</strong>TS. Additionally, such disclosure shall<br />
address any and all potential elements (time frame <strong>for</strong> service delivery,<br />
resource, financial or other) that would adversely impact the ability of the<br />
bidder to complete the requirements as given in the <strong>RFP</strong>.<br />
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6. Preparation of Bids<br />
6.1. Language of Bid<br />
The language <strong>for</strong> all of the correspondence and documents related to the bid must be in<br />
English.<br />
6.2. Documents Comprising the Bid<br />
Stage I:<br />
1. Pre-Qualification by the bidder as per Annexure-C and Stage-I Bidding<br />
procedure <strong>for</strong>mats<br />
2. Quality Certifications.<br />
3. Details of SOA projects<br />
4. Audited balance sheet(s) & Proof of Work/ purchase orders and<br />
completion certificates.<br />
5. Self Certificate stating that not blacklisted in any Central or any State<br />
Government or Public Sector Undertakings,<br />
6. Bid security<br />
7. Receipt of Tender document fee/DD.<br />
Stage II:<br />
1. Technical bid - The bidder has to give technical presentation.<br />
2. Note on understanding of the project and related issues.<br />
3. Approach <strong>for</strong> executing and completion of the Project.<br />
4. Key staff<br />
5. CVs of Key staff<br />
6. Form T1,T2,T3 & T4<br />
Stage III: (Commercial Proposals) - Commercial bid (Stage-III bidding)<br />
6.3. Bid Prices<br />
The bidder shall quote their bid prices using the Cost Form given in Form F1.<br />
6.4. Effectiveness<br />
In the interest of effective integration, cost-effective technical support, and reduced retraining<br />
and staffing costs, bidders are required to offer specific brand names and<br />
models.<br />
6.5. Bid Security(EMD)<br />
1. The Bid Security shall, be in the <strong>for</strong>m of a Demand Draft or BG from a reputed<br />
bank located in India and at least having one branch in Hyderabad in the <strong>for</strong>m<br />
given in the bid document.<br />
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2. Any bid not accompanied by an acceptable bid security shall be rejected and<br />
treated as non-responsive.<br />
3. The bid securities of unsuccessful Bidders will be returned as promptly as<br />
possible, but not later than 30 days after the expiration of the period of bid<br />
validity.<br />
4. The bid security of the successful bidder will be returned when the bidder has<br />
signed the Agreement and furnished the required per<strong>for</strong>mance security.<br />
6.6. Bid Validity<br />
The bid validity period shall be as indicated in the bid document. A bid having validity <strong>for</strong><br />
shorter period shall be treated as non-responsive and rejected.<br />
6.7. Bid Submission, Format and Signing<br />
The bidder shall submit Pre-qualification bid, Technical bid and Financial bid on e-<br />
Procurement website. The bidder also shall submit Pre-Qualification Bid and Technical<br />
Bid in separate sealed covers subscribing on the right hand side top corner as “Original<br />
Bid” must consist the following:<br />
1. Pre-Qualification Forms and the Bid Security (EMD) and receipt of tender<br />
document fee/ Document fee should be in a separate sealed envelope Super<br />
Scribing PQ on the right hand side top of the cover as “Pre-Qualification”<br />
2. Technical Proposal details Super Scribing on the right hand side top of the<br />
cover as “Technical Bid”.<br />
Note: 1. Financial bid should be submitted on e-Procurement website only. No<br />
physical documents is required.<br />
2. The Physical documents of Pre-qualification and Technical bids should<br />
be submitted which are uploaded on e-Procurement website. In case of<br />
any exigency the physical copies of documents will be considered at<br />
the discretion of <strong>AP</strong>TS.<br />
All the copies of the bid, each consisting of the documents listed in instructions, shall be<br />
typed or written in indelible ink and shall be signed by the bidder or a person or persons<br />
duly authorized to bind the Bidder to the contract. The latter authorization shall be<br />
indicated by written power of attorney, shall accompany the bid. All pages of the bid,<br />
except <strong>for</strong> an amended printed literature, and shall be initialed by a person or persons<br />
signing the bid.<br />
6.8. Submission of Bids<br />
The bidder shall submit Pre-qualification bid, Technical bid and Financial bid on e-<br />
Procurement website<br />
The Physical documents of Pre-qualification and Technical bids should be submitted<br />
which are uploaded on e-Procurement website at following address :<br />
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Address: Andhra Pradesh Technology Services Limited.<br />
Boorgula Ramakrishna Rao Bhavan, B-block,<br />
4 th floor, Tank bund Road, Hyderabad, <strong>AP</strong> - 500 063, India.<br />
Telephones: 91 (40) 23220305, 91 (40) 23223753<br />
Fax: 91 (40) 23227458<br />
Email: mdapts@apts.gov.in<br />
6.9. Deadline <strong>for</strong> submission of Bids<br />
<strong>AP</strong>TS must receive the bids at the address specified in the section Submission of bids,<br />
and not later than the date and time indicated in the section List of Important Dates.<br />
<strong>AP</strong>TS may, at its discretion, extend this deadline <strong>for</strong> submission of bids by amending<br />
the Bid Documents, in which case all rights and obligations of <strong>AP</strong>TS and Bidders will<br />
thereafter be subject to the deadline as extended.<br />
6.10. Late Bids<br />
Any bid received by <strong>AP</strong>TS after the bid submission deadline prescribed in the Bid Data<br />
Sheet will be rejected and returned unopened to the bidder.<br />
6.11. Withdrawal of the Bids<br />
The Bidder may withdraw their bids after submission provided a written consent is<br />
received by <strong>AP</strong>TS one day prior to the deadline date prescribed <strong>for</strong> bid submission.<br />
No bid can be withdrawn after expiry of time allowed <strong>for</strong> withdrawal of bid till bid validity<br />
period. Withdrawal of bid during this prohibited period will result in <strong>for</strong>feiture of bid<br />
security (EMD).<br />
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7. Bid Opening and Evaluation<br />
7.1. Opening of Bids by <strong>AP</strong>TS<br />
Date and Time<br />
Place <strong>for</strong> bid opening<br />
: As indicated in bid document<br />
: To be communicated by <strong>AP</strong>TS<br />
“In the event of the specified date of bid opening being declared a holiday <strong>for</strong> the Client<br />
or Consultant, the bids shall be opened at the appointed time and location on the next<br />
working day.”<br />
7.2. General Guidelines <strong>for</strong> bid opening<br />
Bids will be in three parts - Pre-Qualification, Technical and Financial - and there will be<br />
three bid opening events. Following guidelines will generally be followed by <strong>AP</strong>TS<br />
officers at each such event. However <strong>AP</strong>TS may deviate from these in specific<br />
circumstances if it feels that such deviation are unavoidable, or will improve speed of<br />
processing and consequent project execution.<br />
7.3. Opening of bids<br />
1. Bids will be opened on e-procurement website(<strong>Online</strong>). The Physical bids<br />
(Pre-Qualifiction & Technical bids) will be opened in the presence of bidder’s<br />
representatives, who choose to attend. The bidder representatives who are<br />
present shall sign a register evidencing their attendance.<br />
2. The bidders names, bid modifications or withdrawals, discounts, and the<br />
presence or absence of requisite bid security and such other details as the<br />
<strong>AP</strong>TS officer at his/her discretion, may consider appropriate, will be<br />
announced at the opening. No bid shall be rejected at bid opening, except <strong>for</strong><br />
late bids, which shall be returned unopened.<br />
3. Bids that are not opened and read out at bid opening shall not be considered<br />
further <strong>for</strong> evaluation, irrespective of the circumstances. Withdrawn bids will<br />
be returned unopened to the bidders.<br />
7.4. Clarification of bids<br />
During evaluation of the bids, <strong>AP</strong>TS may, at its discretion, ask the bidder <strong>for</strong><br />
clarification of its bid.<br />
7.5. Preliminary examination of the bids<br />
1. Preliminary scrutiny will be made to determine whether they are complete,<br />
whether any computational errors have been made, whether required sureties<br />
have been furnished, whether the documents have been properly signed, and<br />
whether the bids are generally in order.<br />
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2. Arithmetical errors will be rectified on the following basis. If there is a<br />
discrepancy between the unit price and the total price that is obtained by<br />
multiplying the unit price and quantity, the unit price shall prevail and the total<br />
price shall be corrected. If the bidder does not accept the correction of the<br />
errors, the bid will be rejected and the bid security may be <strong>for</strong>feited. If there is<br />
a discrepancy between words and figures, the amount in words will prevail.<br />
3. <strong>AP</strong>TS may waive any minor in<strong>for</strong>mality; noncon<strong>for</strong>mity or irregularity in a bid,<br />
which does not constitute a material deviation, provided such waiver does not<br />
prejudice or affect the relative ranking of any bidder.<br />
4. Prior to the detailed evaluation, <strong>AP</strong>TS will determine the substantial<br />
responsiveness of each bid to the bidding documents. For purposes of these<br />
clauses, a substantially responsive bid is one, which con<strong>for</strong>ms to all the terms<br />
and conditions of the bidding documents without material deviations.<br />
5. If a bid is not substantially responsive, it will be rejected by the <strong>AP</strong>TS and<br />
may not subsequently be made responsive by the bidder by correction of the<br />
noncon<strong>for</strong>mity.<br />
7.6. Evaluation of Bids<br />
Evaluation of the bids will be done in three stages and at the end of every stage short<br />
listed bidders will be in<strong>for</strong>med to have fair and healthy competition. The following is the<br />
evaluation criteria.<br />
S.No. Description Code<br />
1. Stage-I Bidding –<br />
S1<br />
Evaluation of bidder’s strengths in terms of meeting<br />
Pre-Qualification criteria defined.<br />
2. Stage-II Bidding –<br />
S2<br />
Only those bidders who qualify in Stage I will be<br />
considered <strong>for</strong> Stage II, the rejected bidders will be<br />
notified accordingly.<br />
3. Stage-III Bidding –<br />
Only those bidders who qualify in Stage II will be<br />
considered <strong>for</strong> Stage III, the rejected bidders will be<br />
notified accordingly.<br />
S3<br />
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7.7. Stage-I Bidding (S1) - Pre Qualification Evaluation<br />
S.<br />
Criteria<br />
No.<br />
1. The Bidder or Prime Bidder/ Consortium<br />
Partner in case of consortia should have<br />
been a company registered in India, under<br />
the companies Act 1956. in operation <strong>for</strong> a<br />
period of at least 5 years as on date of<br />
submission of bid, as evidenced by the<br />
Certificate of Incorporation and Certificate<br />
of Commencement of Business issued by<br />
the Registrar of Companies<br />
2. The Bidder or Prime Bidder/ Consortium<br />
Partner in case of consortia should be a<br />
profit making and should have an average<br />
annual turnover of Rs 10.00 Cr from the<br />
Software development and other IT related<br />
activities during the last 3 financial years<br />
(2009-10, 2010-11, 2011-12). The Bidder<br />
should submit the relevant financial<br />
statements and audited accounts of the<br />
company, the work orders and project<br />
completion certificates from the clients to be<br />
enclosed.<br />
3 The Bidder or Prime Bidder/ Consortium<br />
Partner in case of consortia should have<br />
Positive Net Worth (Equity Plus Reserves<br />
& Surpluses) as evidenced by the balance<br />
sheet <strong>for</strong> each financial year.<br />
Document <strong>for</strong><br />
Verification<br />
Company details/Partnership firm-<br />
Certified copy of Partnership Deed.<br />
Limited Company-Certified copy of<br />
Certificate of Incorporation and<br />
Certificate of commencement of<br />
Business. Reference of<br />
act/Notification<br />
For other eligible entities-<br />
Applicable documents.<br />
MoU with clear roles of participating<br />
bidders to be submitted by the Prime<br />
bidder.<br />
The bidder should submit<br />
certificates from CFO of the<br />
Company duly audited by the<br />
Charted Accountant and<br />
certified by the Company<br />
Secretary <strong>for</strong> 2009-10,<br />
2010-11 and 2011-12 financial<br />
years.<br />
Balance sheets should be<br />
submitted <strong>for</strong> 2009-10,<br />
2010-11 and 2011-12 financial<br />
years.<br />
4 The bidder must be an entity having<br />
experience in India. In case of consortium,<br />
the total no. of consortiums shall not exceed<br />
two (2) and the Prime Bidder(PB) in the<br />
consortium shall be responsible <strong>for</strong><br />
implementation of the project.<br />
Copy of work orders & completion<br />
certificates from the client<br />
departments<br />
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5 In case of consortium, the Prime Bidder or<br />
the consortium partner shall satisfy the<br />
other conditions of Pre Qualifications. The<br />
Bidder or Prime Bidder/ Consortium Partner<br />
in case of consortia should have<br />
successfully implemented IT/ IT enabled<br />
service projects or e-Governance project<br />
in the SOA architecture covering<br />
Development, Implementation, Operation<br />
and Maintenance Support <strong>for</strong> Government/<br />
PSU consisting of Application Development,<br />
Implementation, Operation, Maintenance<br />
and Support Services in any of the last 3<br />
years. Evidence to be provided in the <strong>for</strong>m<br />
of Work Order and Job Completion<br />
Certificate.<br />
6 The Bidder or Prime Bidder/ Consortium<br />
Partner in case of consortia should have at<br />
least 50 qualified professionals working in<br />
the company.<br />
Confidential and Proprietary<br />
Copy of Work<br />
Orders/Completion Certificates duly<br />
flagged.<br />
Work orders being executed will also<br />
be considered <strong>for</strong> calculating<br />
experience, provided the work orders<br />
have been issued on or be<strong>for</strong>e<br />
31.03.2012 and work is in progress<br />
CVs shall be certified by HR dept..<br />
7 The Bidder or Prime Bidder/ Consortium<br />
Partner in case of consortia should possess<br />
ISO27001 certification or above and CMMi<br />
Level 3 or above valid as on bid calling<br />
date. Copy of the valid certificates to be<br />
provided.<br />
8 The Bidder or Prime Bidder/ Consortium<br />
Partner should not be blacklisted or be<br />
under litigations with any Central or any<br />
State Government or Public Sector<br />
Undertakings, as on bid calling date. The<br />
self declaration to this extent to be given.<br />
Valid Quality certificate should be<br />
submitted otherwise bid will be<br />
rejected.<br />
Self Declaration<br />
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9 The Bidder or Prime Bidder should have<br />
Local Development Office in Hyderabad as<br />
on bid calling date, or willing to open the<br />
Local Development Office in Hyderabad<br />
within 15 days of on award of contract.<br />
Confidential and Proprietary<br />
Self declaration with details<br />
10 Note:<br />
1. Relevant documents in support of the above Pre-Qualification Criteria should be furnished<br />
in the Pre-Qualification bid.<br />
2. If the quality certificates are not valid as on bid calling date, the bid will be treated as nonresponsive<br />
and rejected.<br />
3. Proposals of bidders who do not confirm to above pre-qualification criteria will be treated as<br />
non–responsive at the pre-qualification stage and shall be summarily rejected.<br />
4. Tenders will be accepted only from those who have obtained bid document from <strong>AP</strong>TS and<br />
a support receipt of purchase of document/DD.<br />
5. The respective pre-Qualification Formats need to be filled and submitted as per Annexure C<br />
7.8. Stage-II Bidding (S2) – Technical Evaluation<br />
Only those bidders who qualify in Stage I will be considered <strong>for</strong> stage II. The<br />
rejected bidders will be notified accordingly.<br />
Technical bid documentation shall be evaluated in two sub-steps.<br />
Firstly, the documentation furnished by the vendor will be examined prima facie to see if<br />
the offer made, technical skill base and financial capacity and other vendor attributes<br />
claimed therein are consistent with the needs of this project.<br />
In the second step, <strong>AP</strong>TS may ask vendor(s) <strong>for</strong> additional in<strong>for</strong>mation, visit to vendors<br />
site and/ or arrange discussions with their professional, technical faculties to verify<br />
claims made in bid documentation. <strong>AP</strong>TS may also ask the IA to give presentation on<br />
the understanding of the project scope, technical and financial strengths, proposed<br />
development methodology, manpower and infrastructure deployment etc.<br />
The bidders will be asked to make presentations at <strong>AP</strong>TS Premises. The date <strong>for</strong><br />
presentation will be communicated in advance. Bidder shall ensure that the<br />
representative carries a valid photo ID and authorization letter from the bidder.<br />
The presentations should cover cases mentioned in <strong>RFP</strong>.<br />
During the process of evaluation of the Technical Proposals, the Tender Committee<br />
may seek additional in<strong>for</strong>mation and clarifications from any or all the bidders. This<br />
clarification will be sought through email communications/request a personal visit of the<br />
authorized representatives of the bidder. The bidder is expected to provide the<br />
clarifications or additional in<strong>for</strong>mation within the stipulated time as indicated in the<br />
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communication. If the bidder fails to provide the clarification or additional in<strong>for</strong>mation,<br />
the in<strong>for</strong>mation provided in the technical proposal only will be used <strong>for</strong> evaluation. Only<br />
the bidders, who score a Technical score of more than 70 (Seventy), will qualify <strong>for</strong> the<br />
evaluation in the commercial process.<br />
Proposed Methodology and Criteria <strong>for</strong> Evaluation of proposals<br />
The proposals meeting the criteria mentioned bellow will be evaluated hereunder.<br />
S.No<br />
1<br />
2<br />
3<br />
4<br />
5<br />
Technical Evaluation<br />
Criteria<br />
Organization Strengths<br />
(Turnover, profitability<br />
<strong>for</strong> the last 3years)<br />
Experience in Service<br />
Oriented Architecture<br />
Projects<br />
Proposed solution<br />
Design & Architecture<br />
Plan <strong>for</strong> Migration of<br />
Masters and transfer of<br />
live transaction data to<br />
existing tables during<br />
phase wise module<br />
wise implementation<br />
Software Security<br />
Model Proposed<br />
Max.<br />
Score<br />
5<br />
25<br />
15<br />
5<br />
5<br />
Score<br />
On<br />
prorate<br />
basis<br />
Details<br />
The Firm having highest<br />
Turnover will get max score &<br />
the other firms obtaining the<br />
turnover within the range of<br />
maximum to minimum turnover<br />
will be assigned scores on<br />
prorate basis. The minimum<br />
score <strong>for</strong> the turnover reported is<br />
3 points<br />
1. SOA projects worth 20.00<br />
lakhs will count.<br />
2. One project will get 5 score<br />
points<br />
3. Two projects will get 10<br />
score points<br />
4. Three projects will get 20<br />
score points and<br />
5. Four or more projects will get<br />
25 score points.<br />
1. Solution Design & Modeling<br />
2. Web and User Interface<br />
Design<br />
3. Solution Development,<br />
Testing and Rollout<br />
1. Security Features of the<br />
software proposed.<br />
2. Security against<br />
Unauthorized Access<br />
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6<br />
7<br />
8<br />
IT infrastructure<br />
Proposed<br />
Services & SLAs<br />
Proposed<br />
Team Proposed<br />
(Project Manager -<br />
Developers, DBA<br />
Testers )<br />
5<br />
10<br />
30<br />
Total 100<br />
Proposed (indicative) Hardware<br />
Data entry and report generation<br />
response.<br />
1. Team - Qualifications (25%)<br />
2. Similar Relevant Experience<br />
(50%)<br />
3. Certifications obtained by<br />
Key Personnel (25%)<br />
7.9. Stage-III Bidding (S3) – Commercial Bid Evaluation<br />
1. The Commercial bids of the bidders who have been qualified in the Stage II<br />
shall be opened <strong>for</strong> evaluation in Stage III.<br />
2. Final choice of firm <strong>for</strong> the project shall be made on the basis of con<strong>for</strong>mity to<br />
pre qualification, appropriateness of the financial offer from point of view of<br />
cost effectiveness over the entire period <strong>for</strong> the services and capability of the<br />
firm to execute and service the project.<br />
3. Department reserves the right to reject all/ any part of the tender without<br />
assigning any reason whatsoever and decision of <strong>AP</strong>TS/ Excise<br />
department/ Go<strong>AP</strong> in this regard, shall be final and binding.<br />
4. Although Department/ Go<strong>AP</strong> states views as to how its requirements must be<br />
satisfied in this <strong>RFP</strong>, respondents are invited to propose alternatives in<br />
addition if they believe the Requirements can be better satisfied. Such<br />
alternatives must be clearly and separately itemized and cost.<br />
.<br />
Commercial Score<br />
The bidder with the lowest Cost shall be identified as L1 bidder.<br />
7.10. Technical & Commercial Bid Evaluation Process<br />
Department may ask vendor(s) <strong>for</strong> additional in<strong>for</strong>mation, visit vendors site and/ or ask<br />
<strong>for</strong> technical presentation and may arrange discussion with their professional, technical<br />
faculties to verify claims made in technical bid documentation.<br />
7.11. Overall Evaluation<br />
<strong>AP</strong>TS/ Department will evaluate and compare the bids determined to be substantially<br />
responsive. It is <strong>AP</strong>TS’s intent to select the proposal that is most advantageous to<br />
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Department and each proposal will be evaluated using the criteria defined. The<br />
technical evaluation of Bids will be carried out using a score system. The commercial<br />
bid is evaluated on lowest bid value.<br />
<strong>AP</strong>TS/ Department reserves the right to reject any or all proposal and to waive<br />
in<strong>for</strong>malities and minor irregularities in proposals received if deemed in the best interest<br />
of Department to do so.<br />
7.12. Evaluation Process<br />
The IAs shall submit the Commercial Proposal <strong>for</strong> the entire work. Department will<br />
per<strong>for</strong>m a detailed evaluation of the Technical Bids of the IAs who have qualified in the<br />
Pre-qualification stage in order to determine whether they are substantially responsive<br />
to the requirements set <strong>for</strong>th in the Request <strong>for</strong> Proposals. In order to reach such a<br />
determination, Department will examine the in<strong>for</strong>mation supplied by the IAs, and shall<br />
evaluate the same as per the evaluation criteria specified in this <strong>RFP</strong>.<br />
Based on the technical evaluation, the commercial Bids of only the technically<br />
acceptable IAs shall be opened by <strong>AP</strong>TS/ Department. The commercial evaluation will<br />
take into account the in<strong>for</strong>mation supplied by the IAs in the Commercial Proposal, and<br />
shall evaluate the same as per the evaluation criteria specified in this <strong>RFP</strong>.<br />
7.13. Evaluation Committee<br />
Tenders shall be evaluated by the Techo financial Committee (TFC) and Technical<br />
Cum Purchase Committee (TCPC) of <strong>AP</strong>TS.<br />
The Tender Committee may choose to conduct contract negotiation or discussion with<br />
successful IA. However there will be no commercial negotiations post tender opening.<br />
The decision of the Tender Committee in the evaluation of the Technical and<br />
Commercial bids shall be final. No correspondence will be entertained outside the<br />
process of negotiation/ discussion with the Committee.<br />
7.14. Clarifications of Bids and Review of IA’s Proposed Deviations<br />
To assist in the examination, evaluation and comparison of Bids <strong>AP</strong>TS/ Department<br />
may, at its discretion, ask the IA <strong>for</strong> a clarification of its Bid. The request <strong>for</strong> clarification<br />
and the response shall be in writing and no change in the price or substance of the Bid<br />
shall be sought, offered or permitted.<br />
7.15. Contacting of Department<br />
Any attempt by a IA to influence Department in its bid evaluation, bid comparison or<br />
contract award decisions may result in the rejection of the IA’s Bid.<br />
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7.16. Content and <strong>for</strong>m of response<br />
This section contains the table of contents <strong>for</strong> the bid response. In order to facilitate<br />
evaluation and comparison of bid responses, IAs shall submit their response in this<br />
<strong>for</strong>mat. Failure to do so may result in the bid being eliminated at the examination stage<br />
as no responsive. Should the IA have additional in<strong>for</strong>mation to submit that cannot be<br />
encompassed by the current table of contents, additional sections may be added at the<br />
end.<br />
7.17. Award criteria<br />
Final choice of IA, to execute this project shall be made on the basis of to the following:<br />
• Suitability of the solution proposed by IA<br />
• Time schedule of execution<br />
• Appropriateness of financial offer from the point of view of cost-effectiveness,<br />
• Total cost over contact period<br />
• Sustainability of solution<br />
7.18. Notification of award & signing of Contract<br />
Prior to expiration of the period of Bid validity, <strong>AP</strong>TS will notify the successful IA in<br />
writing, that its Bid has been accepted. The successful shall submit the PBG within the<br />
10 days of receipt of Notification of Award to the client department. Upon receipt of<br />
PBG, the Department will enter into agreement with successful IA.<br />
Within 15 days of receipt of the Contract Form, the successful IA shall sign and date the<br />
Contract and return it to the Department. Upon the successful IA's furnishing of<br />
Implementation Guarantee and signing of Contractual documents, <strong>AP</strong>TS will promptly<br />
notify each unsuccessful IA and will discharge its Bid security.<br />
7.19. Corrupt fraudulent practices<br />
Defines, <strong>for</strong> the purpose of this provision, the terms set <strong>for</strong>th below as follows:<br />
“Corrupt practice” means the offering, giving, receiving or soliciting of anything of<br />
value to influence the action of a public official in the process of Contract execution and<br />
“fraudulent practice” means a misrepresentation of facts in order to influence a<br />
procurement process or the execution of a Contract the detriment of the Borrower, and<br />
includes collusive practice among IAs (prior to or after Bid submission) designed to<br />
establish Bid prices at artificial noncompetitive levels and to deprive the Borrower of the<br />
benefits of free and open competition.<br />
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<strong>AP</strong>TS will reject a proposal <strong>for</strong> award if it determines that the IA recommended <strong>for</strong><br />
award has engaged in corrupt or fraudulent practices in competing <strong>for</strong>, or in executing,<br />
Contract(s).<br />
Client/Consultant’s right to vary quantities at time of award<br />
<strong>AP</strong>TS/Department reserves the right at the time of award to increase or decrease the<br />
value, as indicated in the tender call, from the value of goods and services originally<br />
specified in the specification without any change in unit price or other terms and<br />
conditions.<br />
Client/Consultant’s right to accept any bid and to reject any or all bids.<br />
<strong>AP</strong>TS reserves the right to accept or reject any bid, and to annul the bidding process<br />
and reject all bids at any time prior to award of contract, without thereby incurring any<br />
liability to the affected bidder(s) or any obligation to in<strong>for</strong>m the affected bidders(s) of the<br />
grounds <strong>for</strong> such decision.<br />
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8. General Conditions of Contract (GCC)<br />
8.1. Contract and Interpretation<br />
8.2. Standard Definitions<br />
In this Contract, the following terms shall be interpreted as indicated below and the<br />
bidder must bind all the definitions and prepare financial quotations.<br />
Acceptance means the Client’s written certification that, following installation, the<br />
systems or a specific part thereof have been tested and verified as complete<br />
and/or fully operational in accordance with the Acceptance criteria defined in the<br />
Contract.<br />
Accredited means certified by a Government of India (GoI) Certification Agency or<br />
GoI recognized Indian or an International Certification Agency<br />
Applicable Law means the Contract shall be interpreted in accordance with the<br />
laws of the Client’s country, unless otherwise specified in SCC.<br />
Application Program Interface (<strong>AP</strong>I) means a particular set of rules and<br />
specifications that Software Programs follow to communicate with each other and<br />
may include routines, data structures, object classes and protocols. In the context<br />
of this <strong>RFP</strong>.<br />
Application Software means the Software Developed <strong>for</strong> the automation of the<br />
business entity defined under the scope of the work or technical Software being<br />
developed or customized by the bidder to suit the business process of the client<br />
using Standard Software, <strong>for</strong>mulated to interface with the users of the data<br />
processing system.<br />
Assignment means the bidder shall notify the clients in writing of its intent to<br />
award subcontracts not already specified in the Bid, or change subcontractors<br />
under this Contract. Such awards and changes must comply with GCC and shall<br />
require Client’s written consent prior to execution thereof. Such notification, and<br />
the Client’s consent or objection thereto, shall not relieve the bidder from any<br />
liability or obligation under Contract. The bidder shall not assign, in whole or in<br />
part, its obligations to per<strong>for</strong>m or right to receive payments under Contract, except<br />
with the Client’s prior written consent.<br />
Applicant/Bidder means any firm offering the solution(s), service(s) and/or<br />
materials required in the tender call. The word bidder when used in the pre award<br />
period shall be synonymous with bidder and when used after award of the contract<br />
shall mean the successful bidder with whom User signs the contract <strong>for</strong> rendering<br />
of goods and services.<br />
Client means as defined in the tender, and its organizations, units or functional<br />
units whether partially or fully owned or controlled by it.<br />
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Contract means the agreement entered into between the Client and the bidder, as<br />
recorded in the Contract Form signed by the parties including all attachments and<br />
appendices thereto and all documents incorporated by reference therein.<br />
Contract Price means the price payable to the bidder under the Contract <strong>for</strong> the<br />
full and proper per<strong>for</strong>mance of all its contractual obligations.<br />
Bidder’s representative means the duly authorized representative of the bidder,<br />
approved by the Clients and responsible <strong>for</strong> the bidder’s per<strong>for</strong>mance under the<br />
contract.<br />
Custom Software means either standard or application software developed by the<br />
bidder at the Client’s expense under the Contract, including customizations made<br />
to packaged software.<br />
Day means calendar day.<br />
Effective Date means the date following contract signing that the contract enters<br />
into full <strong>for</strong>ce and effect with respect to the scheduled installation dates <strong>for</strong> the<br />
systems, as specified in the schedule of requirements, and upon fulfillment of any<br />
and all additional conditions specified in the SCC.<br />
Financial bid means that part of the offer that provides price schedule, total<br />
project costs etc.<br />
Firm means a company, authority, co-operative or any other organization<br />
incorporated under appropriate statute as is applicable in the country of<br />
incorporation.<br />
GCC means these General Conditions of Contract.<br />
Goods when used singly shall mean the hardware, firmware component of the<br />
goods and services.<br />
Goods and services mean the solution(s), service(s), materials or a combination<br />
of them in the context of the tender call and specifications.<br />
Incidental services means those services ancillary to the supply of the goods and<br />
services, such as transportation and insurance, and any other incidental services,<br />
such as installation, commissioning, provision of technical assistance, training and<br />
other such obligations of the bidder covered under the contract.<br />
Client means the Department and its organizations, units or functional units<br />
whether partially or fully owned or controlled by it.<br />
Composite bid means a bid in which the technical and financial parts are<br />
combined into one but their evaluation is sequential.<br />
IA (Implementing Agency) means the firm or joint venture providing the solution<br />
under this contract as named in <strong>RFP</strong>/Technical specifications/scope of work.<br />
Consultancy Service Provider’s Bid means the IA’s bid which shall <strong>for</strong>m part of<br />
the Contract.<br />
Implementation cum Per<strong>for</strong>mance security means on receipt of notification of<br />
award from the User, the successful bidder shall furnish the security in<br />
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accordance with the conditions of contract, in the Implementation cum<br />
per<strong>for</strong>mance security <strong>for</strong>m provided in the bidding documents or in another <strong>for</strong>m<br />
acceptable to the User.<br />
“Systems” or “Deliverables” means all of the products such as software and<br />
hardware, to be installed, integrated and made operational, together with the<br />
services to be delivered by the bidder under the Contract.<br />
Installation means the bidder’s written notification that the system (or a specific<br />
part thereof) has been installed by the bidder in accordance with Contract<br />
requirements and after due verification and validation of con<strong>for</strong>mance to relevant<br />
specifications.<br />
Intellectual Property Rights (IPR) means any and all copyright, moral rights,<br />
trademark, patent, and other intellectual and proprietary rights, title and interests,<br />
world-wide, whether vested, contingent or future, including without limitation all<br />
economic rights and all exclusive rights to reproduce, fix, adapt, modify, translate,<br />
create, derivative works <strong>for</strong>m, manufacture, introduce into circulation, publish,<br />
distribute, sell, license, sublicense, transfer, rent, lease, transmit or provide access<br />
electronically, broadcast, display, enter into computer memory, or otherwise use<br />
any portion or copy, in whole or in part, in any <strong>for</strong>m, directly or indirectly, or to<br />
authorize or assign others to do so. All the IPR will be with the Client. All the<br />
Deliverables will be property of the Client from the date of accepting the<br />
products or the services rendered by bidder.<br />
Maintenance Period is the number of years specified in SCC <strong>for</strong> maintenance and<br />
support services <strong>for</strong> the systems under this contract, as measured from the date of<br />
acceptance and is used <strong>for</strong> evaluating the bids.<br />
Pre-qualification and Technical bid means that part of the offer that provides<br />
in<strong>for</strong>mation to facilitate assessment, by <strong>AP</strong>TS, professional, technical and financial<br />
standing of the bidder, con<strong>for</strong>mity to specifications etc.<br />
Products mean all of the equipment, Hardware, Software, supplies and<br />
consumable items that the bidder is required to install or provide under the<br />
contract, plus the associated documentation.<br />
(Installation) Sites mean the place or places named in the schedule or<br />
requirements <strong>for</strong> delivery and installation of the systems.<br />
Secondary Contractual Agreements means any additional contractual or liability<br />
agreements may be attached to the Special Conditions of Contract by mutual,<br />
written agreement of the Client and the bidder’s. If there is any conflict with the<br />
GCC or SCC clauses or the technical specifications, the GCC/SCC clauses shall<br />
prevail in each and every instance.<br />
Signoff means acceptance of deliverables that have been delivered and/ or<br />
installed, are according the specifications shared earlier with the supplier. A<br />
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committee comprising of Client representative and <strong>AP</strong>TS representatives will give<br />
the signoff.<br />
Services means those services associated with the supply of the Systems as<br />
defined in the contract.<br />
Software means instructions in Sub System, SDK components and Interface<br />
Components, that cause them to per<strong>for</strong>m in a specific manner or execute specific<br />
operations.<br />
Sub System means the components of a software such as the <strong>AP</strong>Is, SDKs,<br />
communication Ports, and the sensors, OS, the memory components, the display<br />
unit, the keypad and the power supply.<br />
Specification means the functional and technical specifications or statement of<br />
work, as the case may be.<br />
Standard Software means system and general purpose Software. System<br />
Software includes the operating system, communications, system and network<br />
management and utility software. General purpose Software includes word<br />
processing, spreadsheet, and generic database management and application<br />
development software.<br />
Standards means standards mentioned in the Technical Specifications in the<br />
<strong>RFP</strong>., and, In case of no applicable IEEE/ISO standards is mentioned, IEEE-<br />
ISO standards will be the default standards., the authoritative standards<br />
appropriate to the system’s country of origin. Such standards shall be the latest<br />
issued by the relevant organization.<br />
Subcontractor means any entity that is directly or indirectly subcontracted by the<br />
bidder to deliver any services or supply any products, including supply of products<br />
as a third party producer or bidder.<br />
Systems refer to “<strong>EeGP</strong> infrastructure including O.S., Protocols, <strong>AP</strong>Is, custom<br />
applications. etc”.<br />
Tender call or invitation <strong>for</strong> bids, means the detailed notification seeking a set of<br />
solution(s), service(s), materials or any combination of them.<br />
Up time means the time period when specified services with specified technical<br />
and service standards are available to user(s).<br />
Bid Period is the period specified in the GCC or SCC, following Acceptance of the<br />
systems during which the bidder’s warranty obligations in respect of the Systems<br />
are in <strong>for</strong>ce. During the warranty period the bidder has to attend bug fixing at free<br />
of cost at all the selected locations of the project <strong>for</strong> which contract has been<br />
signed. In the context of this <strong>RFP</strong> the warranty period is 5 years.<br />
Application These general conditions shall apply to the extent that they are not<br />
superseded by provisions of other parts of the contract.<br />
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Standards The goods supplied under this contract shall con<strong>for</strong>m to the standards<br />
mentioned in the specifications, and, when no applicable standard is mentioned,<br />
the authoritative standards appropriate to the goods’ country of origin shall apply.<br />
Such standard shall be the latest issued by the concerned institution.<br />
Cost of the Solution (CS) means the costs involved <strong>for</strong> the works and services<br />
mentioned in the scope of work and also include any amendments made there on<br />
be<strong>for</strong>e award of the contract.<br />
IA’s representative means the duly authorized representative of the IA, approved<br />
by the Clients and responsible <strong>for</strong> the IA’s per<strong>for</strong>mance under the contract.<br />
8.3. Use of documents and in<strong>for</strong>mation<br />
1. The bidder shall not, without prior written consent from <strong>AP</strong>TS, disclose/share/use<br />
the bid document, contract, or any provision thereof, or any specification, plan,<br />
drawing, pattern, sample or in<strong>for</strong>mation furnished by or on behalf of the <strong>AP</strong>TS in<br />
connection therewith, to any person other than a person employed by the bidder<br />
in the per<strong>for</strong>mance of the contract. Disclosure to any such employed person<br />
shall be made in confidence and shall extend only so far as may be necessary<br />
<strong>for</strong> purposes of such per<strong>for</strong>mance.<br />
2. The bidder shall not, without prior written consent of <strong>AP</strong>TS, make use of any<br />
document or in<strong>for</strong>mation made available <strong>for</strong> the project, except <strong>for</strong> purposes of<br />
per<strong>for</strong>ming the Contract.<br />
3. All project related document (including this bid document) issued by<br />
<strong>AP</strong>TS/Department, other than the contract itself, shall remain the property of the<br />
Department and shall be returned (in all copies) to the Department on completion<br />
of the bidder’s per<strong>for</strong>mance under the contract if so required by the Department.<br />
8.4. User license and patent rights<br />
1. The bidder shall provide licenses <strong>for</strong> all software products, whether developed by<br />
it or acquired from others. In the event of any claim asserted by a third party <strong>for</strong><br />
software piracy, the bidder shall act expeditiously to extinguish such claim. If the<br />
bidder fails to comply and the Department is required to pay compensation to a<br />
third party resulting from such software piracy, the bidder shall be responsible <strong>for</strong><br />
compensation including all expenses, court costs and lawyer fees. The<br />
Department will give notice to the bidder of such claim, if it is made, without<br />
delay.<br />
2. The bidder shall indemnify the purchases against all third party claims of<br />
infringement of patent, trademark or industrial design rights arising from use of<br />
the goods, software package or any part thereof.<br />
8.5. Per<strong>for</strong>mance security<br />
1. On receipt of notification of award, the bidder shall furnish per<strong>for</strong>mance security<br />
to Department in accordance with bid document requirement.<br />
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2. The proceed of the per<strong>for</strong>mance security shall be payable to the Department as<br />
compensation <strong>for</strong> any loss resulting from the bidder's failure to complete its<br />
obligations under the contract.<br />
3. The per<strong>for</strong>mance security shall be denominated in Indian rupees or in a freely<br />
convertible currency acceptable to Department and shall be in one of the<br />
following <strong>for</strong>ms:<br />
a. A bank guarantee or an irrevocable letter of credit, issued by a reputed<br />
bank located in India with at least one branch office in Hyderabad, in the<br />
<strong>for</strong>m provided in the bidding document or another <strong>for</strong>m acceptable to the<br />
Department; or<br />
b. A cashier's cheque or banker's certified cheque or crossed demand draft or<br />
pay order drawn in favour of the Department .<br />
4. The per<strong>for</strong>mance security will be discharged by the Department and returned to<br />
the bidder not later than thirty (30) days following the date of completion of all<br />
<strong>for</strong>malities under the contract .<br />
5. On receipt of notification of award from <strong>AP</strong>TS/Department, the successful bidder<br />
shall furnish the implementation/ per<strong>for</strong>mance security in accordance with the<br />
conditions of contract, as mentioned in the <strong>RFP</strong>.<br />
6. Failure of the successful bidder to sign the contract, proposed in this document<br />
and as may bemodified, elaborated or amended through the award letter, shall<br />
constitute sufficient grounds<strong>for</strong>the annulment of the award and <strong>for</strong>feiture of the<br />
bid security, in which event <strong>AP</strong>TS/Department may make the award to another<br />
bidder or call <strong>for</strong> new bids.<br />
7. In the event of any contract amendment, the bidder shall, within 15 days of<br />
receipt of such amendment, furnish the amendment to the per<strong>for</strong>mance security,<br />
rendering the same valid <strong>for</strong> the duration of the Contract.<br />
8.6. Manuals and drawings<br />
1. Be<strong>for</strong>e the goods and services are taken over by the user, the bidder shall supply<br />
operation and maintenance manuals, (together with drawings of the goods and<br />
services where applicable).<br />
2. The bidder shall provide complete technical documentation of<br />
hardware,firmware, all subsystems, operating systems, compiler, system<br />
software and the other software.<br />
3. The manuals and drawings wherever applicable shall be in English or Telugu.<br />
4. At least one set of the manuals should be supplied <strong>for</strong> each installation sites.<br />
5. Unless and otherwise agreed, the goods and services shall not be considered to<br />
be completed <strong>for</strong> the purpose of taking over until such manuals and drawings<br />
have been supplied to the user.<br />
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8.7. Confidentiality and Property rights<br />
Confidentiality<br />
All the in<strong>for</strong>mation, data and business processes, which the bidder would come across<br />
during execution of the project, will be maintained in strict confidentiality by the bidder.<br />
The bidder should not use the data and in<strong>for</strong>mation <strong>for</strong> any purpose other than the<br />
intended usage and limiting the usage of data and in<strong>for</strong>mation <strong>for</strong> completing the scope<br />
of the work as defined in the <strong>RFP</strong>. If at any stage, it is found that the bidder is using<br />
data and in<strong>for</strong>mation then stringent legal action will be initiated as per applicable law as<br />
on the bid calling date or Post bid calling date. Further, the Client and/or Consultant<br />
may terminate the contract without assigning any reasons and no payment will be<br />
made.<br />
After dully following the contract closure procedure, the bidder shall destroy complete<br />
data in the presence of the Client and/or consultant. If the bidder retains any copies of<br />
the data, then the bidder is liable <strong>for</strong> any legal action as per the applicable in at the time<br />
of bidding or at time of contract closure or at the time occurrence of the fraudulent<br />
usage of the data.<br />
Indemnification<br />
The bidder shall, at its own expense, defend and indemnify the Client against all thirdparty<br />
claims of infringement of intellectual property rights, including patent, trademark,<br />
copyright, trade secret or industrial design rights arising from use of the products or any<br />
part thereof in the Client’s country.<br />
The bidder shall expeditiously extinguish any such claims and shall have full rights to<br />
defend itself there from. If the Client is required to pay compensation to a third party<br />
resulting from such infringement, the bidder shall be fully responsible thereof, including<br />
all expenses and court and legal fees.<br />
The Client will give notice to the bidder of any such claim without delay and shall<br />
provide reasonable assistance to the bidder in disposing of the claim.<br />
The Client shall indemnify and defend the bidder against all third-party claims of<br />
infringement of Intellectual Property Rights, including patent, trademark, copyright, trade<br />
secret or industrial design rights arising from the use of any in<strong>for</strong>mation of Software<br />
provided to the bidder by the Client under the contract.<br />
8.8. Ownership of Developed Applications, <strong>AP</strong>Is, SDK and Intellectual Property<br />
Rights (IPR)<br />
Department will be the exclusive owner of any custom developed <strong>AP</strong>Is, Applications<br />
and SDK including documentation, source code, necessary library files, executables,<br />
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setup programs, user manuals, system administration manuals, data, hardware items<br />
etc., that are relevant and essential <strong>for</strong> future modifications from the date accepting the<br />
products. In addition to these, Department will be the exclusive owner of the processed<br />
and unprocessed data.<br />
All the Deliverables will be the property of Department from the Date of Accepting<br />
the In<strong>for</strong>mation System.<br />
The copyright in all documents, standard software and other materials containing data<br />
and in<strong>for</strong>mation furnished to the Client by the bidder shall remain vested with client. Any<br />
customization to other users by bidder should be with the permission of the Client and<br />
revenue sharing can be as per mutually agreed terms and conditions.<br />
8.9. Bid Security, Payments, Guarantees and Liabilities<br />
Bid Security (EMD)<br />
1. Bid Security must be drawn in favour of “The Managing Director of Andhra<br />
Pradesh Technology Services.<br />
2. The bidder shall furnish, as part of its bid, a bid security <strong>for</strong> the amount<br />
specified in the tender call notice.<br />
3. The bid security is required by <strong>AP</strong>TS to:<br />
i. Assure bidder’s continued interest till award of contract and<br />
ii. Conduct in accordance with bid conditions during the bid evaluation<br />
process.<br />
The bid security shall be in Indian rupees by way of Demand Draft and shall<br />
be on a reputable scheduled bank in India and having at least one branch<br />
office in Hyderabad.<br />
Unsuccessful bidder’s bid security will be discharged or returned as promptly as<br />
possible but not later than thirty (30) days after the expiration of the period of bid<br />
validity prescribed by Managing Director, Andhra Pradesh Technology Services.<br />
The successful bidder’s bid security will be discharged upon the bidder signing<br />
the contract, and on furnishing the Implementation cum per<strong>for</strong>mance security.<br />
I. The bid security may be <strong>for</strong>feited:<br />
i. If a bidder withdraws its bid during the period of bid validity or<br />
ii. In the case of a successful bidder, if the bidder fails:<br />
a. To Sign the contract in time or<br />
b. To furnish per<strong>for</strong>mance security.<br />
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II. Implementation cum Per<strong>for</strong>mance Security<br />
a. On receipt of the notification of Contract award, the successful Bidder shall<br />
furnish to the Department the implementation cum Per<strong>for</strong>mance security <strong>for</strong><br />
10% of the contract value.<br />
b. For this <strong>RFP</strong> the contract value shall be considered as follows:<br />
c. The proceeds of the security shall be payable to the Client as compensation<br />
<strong>for</strong> any loss resulting from the bidder’s failure to complete any one or all<br />
obligations under the Contract.<br />
d. The security shall be denominated in the currency of the Contract, or in a<br />
freely convertible currency acceptable to the Clients and shall be in one of<br />
the following :<br />
A bank guarantee or an irrevocable letter of credit issued by a reputable<br />
bank located in Hyderabad, acceptable to the Clients, in the <strong>for</strong>m provided<br />
in the Bidding Documents or another <strong>for</strong>m acceptable to the Client.<br />
The implementation security will be discharged by the Client and returned to the<br />
bidder not later than thirty (30) days following the date of written acceptance of all<br />
the bidder’s per<strong>for</strong>mance obligations under the Contract, as specified in SCC<br />
8.10. Payment<br />
The method and conditions of payment to be made to the bidder under this contract<br />
shall be specified in SCC. The bidder’s request(s) <strong>for</strong> payment shall be made to the<br />
Client in writing, accompanied by an invoice describing, as appropriate, the Systems<br />
delivered, installed and accepted, and by documents submitted and upon fulfillment of<br />
other obligations stipulated in the Contract.<br />
8.11. Prices<br />
Prices charged <strong>for</strong> project and relevant Services per<strong>for</strong>med under the Contract shall not<br />
be increased from the prices quoted by them in its bid.<br />
8.12. Taxes and Duties<br />
The bidder shall be entirely responsible <strong>for</strong> all taxes, duties, license fees, and other<br />
such levies.<br />
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8.13. Delay in adhering to committed timelines by the bidder<br />
If at any time during per<strong>for</strong>mance of the Contract, the bidder should encounter<br />
conditions impeding timely delivery or installation of the Systems or per<strong>for</strong>mance of the<br />
Services, the bidder shall promptly notify the Client at least 15 days in advance, in<br />
writing of the fact of the delay, likely duration and its cause(s). As soon as practicable<br />
after receipt of the bidder’s notice, the Client shall evaluate the situation and may at its<br />
discretion extend the time <strong>for</strong> per<strong>for</strong>mance, with or without liquidated damages, in which<br />
case the extension shall be ratified by the parties by amendment of the Contract.<br />
Except as provided under GCC Clause, a bidder in the per<strong>for</strong>mance of its delivery or<br />
installation obligations shall render the liable to the imposition of liquidated damages<br />
pursuant to GCC Clause, unless an extension of time is agreed upon by client without<br />
the application of liquidated damages.<br />
8.14. Liquidated Damages<br />
If the bidder fails to deliver or install any or all of the systems or if any of the Systems<br />
fail to gain Acceptance within the period(s) specified in the Contract, the Client shall,<br />
without prejudice to its other remedies under the Contract, deduct from the per<strong>for</strong>mance<br />
security, as liquidated damages, a sum equivalent to the percentage of the Contract<br />
price specified in SCC. Once the maximum is reached, the Client may consider<br />
termination of the Contract.<br />
If delivered or installed products and/or Services cannot be put to use without the<br />
uninstalled products or undelivered Services, the damages will be calculated using the<br />
total price of the Systems that cannot be put to use.<br />
8.15. Application of LD<br />
Liquidated damages shall be assessed only with respect to failure to achieve the<br />
Operational Acceptance <strong>for</strong> each sub system.<br />
8.16. Termination <strong>for</strong> Default<br />
The Client, without prejudice to any other remedy <strong>for</strong> breach of Contract, may terminate<br />
this Contract in whole or in part by giving 30 days advance notice; if the bidder fails to<br />
deliver any or all of Products or to install any or all of the Systems within the period(s)<br />
specified in the Contract, or within any extension thereof granted by the Client or if he<br />
fails to per<strong>for</strong>m any other significant obligations(s) under this contract.<br />
In the event the Client terminates the Contract in whole or in part, the Client may<br />
procure, upon such terms and in such manner as it seems appropriate, Products similar<br />
to those uninstalled or Services similar to those undelivered, and the bidder shall be<br />
liable to the Client <strong>for</strong> any excess costs <strong>for</strong> those similar Products or Services.<br />
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However, the bidder shall continue per<strong>for</strong>mance of the contract to the extent not<br />
terminated.<br />
8.17. Termination <strong>for</strong> Insolvency<br />
The Client may at any time terminate the Contract by giving written notice to the bidder<br />
if he becomes bankrupt or otherwise insolvent. In this event, termination will be<br />
without compensation to the bidder, provided that such termination will not prejudice or<br />
affect any right of action or remedy that has accrued or will accrue thereafter to the<br />
Client.<br />
8.18. Force Majeure<br />
The bidder shall not be to liable <strong>for</strong> <strong>for</strong>feiture of its per<strong>for</strong>mance security, liquidated<br />
damages, or termination <strong>for</strong> default if and to the extent that its delay in per<strong>for</strong>mance or<br />
other failure to per<strong>for</strong>m its obligations under the Contract is the result of an event of<br />
Force Majeure.<br />
For purposes of this Clause, “Force Majeure” means an event beyond the control of the<br />
bidder and not involving bidder’s fault or negligence and not <strong>for</strong>eseeable. Such<br />
events may include, but are not restricted to, acts of the Client in its sovereign capacity,<br />
wars or revolutions, fires, floods, epidemics, quarantine restrictions, and freight<br />
embargoes.<br />
If a Force Majeure situation arises, the bidder shall promptly notify the Client in writing<br />
of such condition and the cause thereof. Unless otherwise directed by the Client in<br />
writing, the bidder shall continue to per<strong>for</strong>m its obligations under the Contract as far as<br />
is reasonably practical, and shall seek all reasonable alternative means <strong>for</strong> per<strong>for</strong>mance<br />
not prevented by the Force Majeure event.<br />
If an event of Force Majeure continues <strong>for</strong> a period of one hundred and eighty (180)<br />
days or more, the parties may, by mutual agreement, terminate the Contract without<br />
either party incurring any further liabilities towards the other with respect to the Contract,<br />
other than to effect payment <strong>for</strong> Products already delivered or Services already<br />
per<strong>for</strong>med.<br />
8.19. Use of documents and In<strong>for</strong>mation<br />
1. The bidder shall not, without prior written consent from <strong>AP</strong>TS, disclose/share/use<br />
the bid document, contract, or any provision thereof, or any specification, plan,<br />
drawing, pattern, sample or in<strong>for</strong>mation furnished by or on behalf of the <strong>AP</strong>TS in<br />
connection therewith, to any person other than a person employed by the bidder<br />
in the per<strong>for</strong>mance of the contract. Disclosure to any such employed person<br />
shall be made in confidence and shall extend only so far as may be necessary<br />
<strong>for</strong> purposes of such per<strong>for</strong>mance.<br />
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2. The bidder shall not, without prior written consent of <strong>AP</strong>TS/Department, make<br />
use of any document or in<strong>for</strong>mation made available <strong>for</strong> the project, except <strong>for</strong><br />
purposes of per<strong>for</strong>ming the Contract.<br />
3. All project related document (including this bid document) issued by<br />
<strong>AP</strong>TS/Department, other than the contract itself, shall remain the property of the<br />
Deparment and shall be returned (in all copies) to the Department on completion<br />
of the bidder’s per<strong>for</strong>mance under the contract if so required by the Department.<br />
8.20. Resolution of Disputes<br />
1. The Department and the bidder shall make every ef<strong>for</strong>t to resolve amicably<br />
by direct in<strong>for</strong>mal negotiation any disagreement or dispute arising between them<br />
under or in connection with the contract.<br />
2. If, after thirty (30) days from the commencement of such in<strong>for</strong>mal negotiations,<br />
the Department and the bidder have been unable to resolve amicably a<br />
contract dispute, either party may require that the dispute be referred <strong>for</strong><br />
resolution to the <strong>for</strong>mal mechanisms specified here in. These mechanisms may<br />
include, but are not restricted to, conciliation mediated by a third party.<br />
3. The dispute resolution mechanism shall be as follows:<br />
i. In case of a dispute or difference arising between the Client/Consultant and<br />
the bidder relating to any matter arising out of or connected with this<br />
agreement, such disputes or difference shall be settled in accordance with the<br />
Indian Arbitration Act.<br />
ii. The Arbitration will be in Hyderabad only.<br />
8.21. Governing Language<br />
The contract shall be written in English. All correspondence and other documents<br />
pertaining to the contract, which are exchanged by the parties, shall be written in<br />
English.<br />
8.22. Applicable law<br />
The contract shall be interpreted in accordance with appropriate Indian laws.<br />
8.23. Notices<br />
1. Any notice given by one party to the other pursuant to this contract shall be sent<br />
to the other party in writing or by telex, email, cable or facsimile and confirmed in<br />
writing to the other party’s address.<br />
2. A notice shall be effective when delivered or tendered to other party whichever is<br />
earlier.<br />
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8.24. Contract Execution<br />
Inspections and Acceptance Test<br />
1. The Client/Consultant or its representatives shall have the right to inspect and/or<br />
test the Systems to confirm their Contract specifications at point of delivery<br />
and/or at the final place(s) of Installation at no extra cost to the Client.<br />
2. Should any inspected or tested Items fail to con<strong>for</strong>m to the Contract<br />
specifications or to pass the Acceptance Criteria as defined in the Specifications,<br />
the Client may reject the Items, and the bidder shall either replace the rejected<br />
Item or make alterations as necessary to meet the specifications free of cost to<br />
the Client.<br />
3. Acceptance of the Item (or part thereof) shall be made at the Delivery/Installation<br />
sites specified in the Delivery / Installation Schedules. At the Client’s discretion,<br />
Acceptance tests will also be per<strong>for</strong>med on replacement products, upgrades and<br />
new version releases, and products, which are added or modified after<br />
Acceptance of the Systems by Departmental representatives.<br />
a. The Client shall provide the necessary input in the <strong>for</strong>m hardware and<br />
software specifications <strong>for</strong> demonstrating con<strong>for</strong>mance to such<br />
specifications by the bidder, pursuant to GCC Clauses, within the number<br />
of days from the Effective Date of the contract specified in SCC.<br />
Acceptance criteria will be defined in terms of level of con<strong>for</strong>mance to the<br />
specifications established by the client and to substantiate the standard of<br />
per<strong>for</strong>mance stipulated in the bid.<br />
b. The bidder shall devise suitable Quality Assurance Tests <strong>for</strong> the products<br />
to be supplied and show evidence of con<strong>for</strong>mance to specifications be<strong>for</strong>e<br />
delivery. This has to be certified by third-party certification agency like<br />
STQC <strong>for</strong> their functionalities.<br />
c. The bidder has to confirm the specifications mentioned with evidence such<br />
as standard quality certification should not be older than one year and<br />
valid upto two years.<br />
d. Nothing in shall in any way release the <strong>for</strong>m of warranty or other<br />
obligations under this Contract or limit the Client’s ability to seek other<br />
remedies as specified in the Contract.<br />
8.25. Product Support<br />
For Item still to be delivered, the bidder will offer to the Client newer versions based on<br />
latest appropriate technology and having equal or better per<strong>for</strong>mance or functionality at<br />
the same or lesser unit prices. The bidder shall provide version releases and<br />
documentation within 30 days of their availability to the Client.<br />
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8.26. Change Order<br />
The Client may at any time, by a written order given to the bidder, make changes within<br />
the general scope of the Contract in any one or more of the following on mutually<br />
agreed terms and conditions:<br />
1. Designs or specifications <strong>for</strong> Item that are to be integrated developed or<br />
customized specifically <strong>for</strong> the Client.<br />
2. The Services to be provided by the bidder, and/or<br />
3. The Substitution of new products and services from the bidder.<br />
8.27. Bidder’s Obligations<br />
1. The bidder will abide by the job safety, insurance, customs and immigration<br />
measures prevalent and laws in <strong>for</strong>ce in the Client’s country, and will<br />
indemnify the Client from all demands or responsibilities arising from<br />
accidents or loss of life. The bidder will pay all indemnities arising from such<br />
incidents and will not hold the Client responsible or obliged.<br />
2. The bidder is responsible <strong>for</strong>, and obligated to conduct all contracted activities<br />
with due care and diligence, in accordance with the Contract and using state<br />
of the art methods and economic principles, and exercising all reasonable<br />
means to achieve the per<strong>for</strong>mance specified in the Contract.<br />
3. The bidder is obliged to work closely with the Department, act within its own<br />
authority, and abide by directives issued by the Department that are<br />
consistent with the terms of the Contract. Bidder is responsible <strong>for</strong> managing<br />
the activities of its personnel and sub-contracted personnel, and will hold itself<br />
responsible <strong>for</strong> any misdemeanors.<br />
4. The bidder shall appoint an experienced Representative to manage its<br />
per<strong>for</strong>mance of the Contract within 15 days from Contract signature. The<br />
Representative shall be authorized to accept orders and notices on behalf of<br />
the bidder, and to generate notices and commit the bidder to specific courses<br />
of action within the scope of the Contract. The Representative may be<br />
replaced only with the prior written consent of the Client.<br />
5. Bidder shall ensure the Privacy, Security and Safety of all confidential data<br />
shared by the Client and shall delete/destroy such confidential data<br />
immediately after its use.<br />
8.28. Packing<br />
1. The bidder shall provide such packing of the Item as is required to prevent<br />
their damage or deterioration during transit to their final destination. The<br />
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packing shall be sufficient to withstand, without limitation, rough handling<br />
during transit and exposure to extreme temperature, salt and precipitation<br />
during transit and open storage. Packing case size and weights shall take into<br />
consideration, where appropriate, the remoteness of the goods' final<br />
destination and the absence of heavy handling facilities at all points in transit.<br />
2. The packing, marking and documentation within and outside the packages<br />
shall comply strictly with such special requirements as shall be expressly<br />
provided <strong>for</strong> in the contract, including additional requirements, if any, specified<br />
in SCC, and in any subsequent instructions ordered by the Department.<br />
8.29. Delivery and documents<br />
Delivery of the Item shall be made by the bidder in accordance with the terms specified<br />
in the Schedule of requirements. The details of shipping and / or other documents to be<br />
furnished and submitted by the bidder are specified below.<br />
8.30. For Goods supplied from abroad:<br />
1. Within 24 hours of shipment, the bidder shall notify the Department and the<br />
Insurance Company by cable or telex or fax full details of the shipment<br />
including contract number, description of goods, quantity, the vessel, the bill<br />
of lading number and date, port of loading, date of shipment, port of<br />
discharge, etc. The Bidder shall mail the following documents to the<br />
Department, with a copy to the Insurance Company.<br />
2. Four copies of supplier's invoice showing goods description, quantity, unit<br />
price and total amount;<br />
3. 4 copies of packing list identifying contents of each package;<br />
4. Insurance certificate; Manufacturer's/Supplier's warranty certificate;<br />
5. Inspection certificate, issued by the nominated inspection agency and the<br />
6. Supplier's factory inspection report; and Certificate of origin.<br />
Note: The above documents shall be received by the Department at least one<br />
week be<strong>for</strong>e arrival of Goods at the port or place of arrival and, if not<br />
received, the Bidder will be responsible <strong>for</strong> any consequent expenses.<br />
8.31. For Goods from within India<br />
Upon delivery of the goods to the user, the bidder shall notify the Department<br />
and mail the following documents to the Department:<br />
1. Four copies of the Bidder invoice showing goods description, quantity, unit<br />
price total amount;<br />
2. Delivery note, or acknowledgement of receipt of goods from the user;<br />
3. Manufacturer's or Supplier's warranty certificate;<br />
4. Inspection Certificate issued by the nominated inspection agency, and the<br />
Supplier’s factory inspection report.<br />
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5. Certificate of Origin;<br />
6. Insurance policy;<br />
7. Excise gate pass Octroi receipts wherever applicable duly sealed indicating<br />
payments made; and<br />
8. Any of the documents evidencing payment of statutory taxes.<br />
The above documents shall be received by the DEPARTMENT be<strong>for</strong>e<br />
arrival of the Goods (except deliver note and where it is handed over to the<br />
user with all documents) and if not received, the bidder will be responsible<br />
<strong>for</strong> any consequent expenses.<br />
8.32. Insurance<br />
1. It is suggested that the Item supplied under the contract shall be fully<br />
insured in a freely convertible currency against loss or damage incidental to<br />
manufacture or acquisition, transportation, storage, and delivery up to user<br />
site. The insurance should be <strong>for</strong> replacement value from “Warehouse to<br />
warehouse (final destination)” on “All Risks” valid upto 5 years till completion<br />
of delivery, installation and commissioning.<br />
8.33. Transportation<br />
Transport of the goods to the project site(s) shall be arranged by the bidder at his cost.<br />
8.34. Incidental services<br />
1. The bidder may be required to provide any or all of the materials notifications<br />
and in<strong>for</strong>mations pertaining to project distribution by the bidder.:<br />
a. Per<strong>for</strong>mance or supervision or maintenance and/or repair of the supplied<br />
goods and services, <strong>for</strong> a period of time agreed by the parties, provided<br />
that this service shall not relieve the bidder of any warranty obligations<br />
under this Contract, and<br />
b. Training of Department or its nominated personnel, at the bidder's site and<br />
/ or on-site, in assembly, start-up, operation, maintenance and/or repair of<br />
the supplied goods and services.<br />
c. Prices charged by the bidder <strong>for</strong> the preceding incidental services, if any,<br />
should be indicated separately ( if required), and should <strong>for</strong>m part of the<br />
cost <strong>for</strong>m.<br />
8.35. Incidental Items<br />
1. The bidder shall ensure availability of incidental items in stock at his<br />
nearest service centre <strong>for</strong> delivery within 24 hours,with specifications.<br />
8.36. Service Levels :<br />
The Bidder should provide uninterrupted services <strong>for</strong> ensuring the setting up, managing<br />
and operating of system as per the requirements of this tender. Inability of the Bidder to<br />
either ensure deliverables as per specifications within defined timelines or to meet the<br />
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service levels as specified in this <strong>RFP</strong> shall be treated as breach of contract and would<br />
invoke the penalty clause.<br />
The proposed rate of penalty with respect to non-adherence to service levels is<br />
mentioned in the <strong>RFP</strong>. Overall cap <strong>for</strong> penalties will be 10% of the contract value.<br />
Thereafter, the contract may be cancelled. Department will also have the right to invoke<br />
the per<strong>for</strong>mance guarantee. Penalties on delay will be applicable when the delay is not<br />
attributable to delays caused due to Government procedures or administrative delays.<br />
Notwithstanding anything contained above, no such penalty will be chargeable on the<br />
Bidder <strong>for</strong> the inability occasioned, if such inability is due to reasons entirely attributable<br />
to the administrative delays.<br />
Delivery of the Goods and per<strong>for</strong>mance of the Services shall be made by the Bidder in<br />
accordance with the time schedule specified by the Department. If at any time during<br />
per<strong>for</strong>mance of the Contract, the Bidder should encounter conditions impeding timely<br />
delivery of the Goods and per<strong>for</strong>mance of the Services, the Bidder shall promptly notify<br />
Department in writing of the fact of the delay, its likely duration and its cause(s). As<br />
soon as practicable after receipt of the Bidder’s notice, Department shall evaluate the<br />
situation and may at its discretion extend the Bidder’s time <strong>for</strong> per<strong>for</strong>mance, with or<br />
without liquidated damages, in which case the extension shall be ratified by the parties<br />
by amendment of the Contract. Any delay by the Bidder in the per<strong>for</strong>mance of its<br />
delivery obligations shall render the Bidder liable to the imposition of liquidated<br />
damages, unless extension of time is agreed upon without the application of liquidated<br />
damages.<br />
8.37. Failure to agree with the Terms & Conditions of the <strong>RFP</strong><br />
Failure of the successful bidder to agree with the Terms & Conditions of the <strong>RFP</strong> shall<br />
constitute sufficient grounds <strong>for</strong> the annulment of the award, in which event<br />
Department/<strong>AP</strong>TS may award the contract to the next best value bidder as per this <strong>RFP</strong><br />
or call <strong>for</strong> new proposals or invoke the EMD/PBG.<br />
8.38. Disqualification<br />
The proposal is liable to be disqualified under the following cases:<br />
a. Proposal not submitted in accordance with this document.<br />
b. During validity of the proposal, or its extended period, if any, the bidder<br />
increases prices quoted in the commercial proposal.<br />
c. Proposal is received in incomplete <strong>for</strong>m.<br />
d. Proposal is received after due date and time.<br />
e. The bidder qualifies the proposal with his own conditions<br />
f. Proposal is not accompanied by all requisite documents/EMD/Tender cost.<br />
g. In<strong>for</strong>mation submitted is found to be misrepresented, incorrect or false,<br />
accidentally, unwittingly or otherwise, at any time during the processing of the<br />
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contract (no matter at what stage) or during the tenure of the contract<br />
including the extension period if any.<br />
h. Commercial proposal is enclosed in the same envelope as technical proposal.<br />
i. The price in<strong>for</strong>mation, the pricing policy or pricing mechanisms or any<br />
document indicative of the commercial aspects of the proposal are either fully<br />
or partially enclosed or is part of the Technical Proposal.<br />
j. The bidder fails to deposit the Per<strong>for</strong>mance Bank Guarantee (PBG) at the<br />
time of signing the contract.<br />
k. The bidder does not sign the contract within 15 days of the receiving the letter<br />
of acceptance from <strong>AP</strong>TS.<br />
l. The bid or any person acting on its behalf indulges in corrupt and fraudulent<br />
practices.<br />
m. If bidder provides quotation only <strong>for</strong> a part of the project<br />
n. In case any one bidder submits multiple proposals or if common interests are<br />
found in two or more bidders, the bidders are likely to be disqualified, unless<br />
additional proposals/bidders are withdrawn upon notice immediately<br />
o. Bidders may specifically note that while evaluating the proposals, if it comes<br />
to <strong>AP</strong>TS’s knowledge expressly or implied, that some bidders may have<br />
colluded in any manner whatsoever or otherwise joined to <strong>for</strong>m an alliance<br />
resulting in delaying the processing of proposal then the bidders so involved<br />
are liable to be disqualified <strong>for</strong> this contract as well as <strong>for</strong> a further period of<br />
five years from participation in any of the tenders floated by <strong>AP</strong>TS.<br />
p. The response to the pre-qualification criteria, technical proposal and the<br />
entire documentation submitted should not contain any in<strong>for</strong>mation on price,<br />
pricing policy, pricing mechanism or any in<strong>for</strong>mation indicative of the<br />
commercial aspects of the bid.<br />
8.39. Acceptance test method and final acceptance of the solution<br />
Acceptance of the deliverables shall be made at the department site specified in the<br />
Schedule of Requirements at the Client’s discretion.<br />
The IA shall develop and execute Acceptance test programs, procedures and data, with<br />
all necessary and proper co-operations in consultation with client, pursuant to GCC<br />
Clause, The Client shall provide the necessary input to the development of the<br />
Acceptance testing portion of the Project Plan, pursuant to GCC Clauses, within the<br />
number of days from the Effective Date of the contract specified in SCC. Acceptance<br />
tests and success criteria will be defined to substantiate the standard of per<strong>for</strong>mance<br />
stipulated in the IA’s bid.<br />
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Acceptance testing <strong>for</strong> the final deliverables shall commence within 30 days from the<br />
date of completion of the project as per scope defined.<br />
Nothing in shall in any way release the IA from any warranty or other obligations under<br />
this Contract or limit the Client’s ability to seek other remedies as specified in the<br />
Contract.<br />
8.40. IA’s Obligations<br />
The IA will abide by the job safety, insurance, customs and immigration measures<br />
prevalent and laws in <strong>for</strong>ce in the Client’s country, and will indemnify the Client from all<br />
demands or responsibilities arising from accidents or loss of life. The IA will pay all<br />
indemnities arising from such incidents and will not hold the Client responsible or<br />
obliged.<br />
The IA is responsible <strong>for</strong>, and obligated to conduct all contracted activities with due care<br />
and diligence, in accordance with the Contract and using state of the art methods and<br />
economic principles, and exercising all reasonable means to achieve the per<strong>for</strong>mance<br />
specified in the Contract.<br />
The IA is obliged to work closely with the Department and staff, act within its own<br />
authority, and abide by directives issued by the Client that are consistent with the terms<br />
of the Contract.<br />
IA is responsible <strong>for</strong> managing the activities of its personnel, and will hold itself<br />
responsible <strong>for</strong> any misdemeanors.<br />
The IA shall appoint an experienced Representative to manage its per<strong>for</strong>mance of the<br />
Contract within 15 days from Contract signature. The Representative shall be<br />
authorized to accept orders and notices on behalf of the IA, and to generate notices and<br />
commit the IA to specific courses of action within the scope of the Contract. The<br />
Representatives may be replaced only with the prior written consent of the Client.<br />
The IA shall develop the final Project Plan based on Contract requirements, to be<br />
submitted to the Client <strong>for</strong> review and approval within the number of days specified in<br />
SCC from the Effective date of the Contract, with all reasonable and necessary input<br />
from the Client.<br />
The IA shall complete Delivery, Installation and Acceptance of the Systems in<br />
accordance with Contract requirements (as may be further elaborated in SCC and the<br />
Project Plan).<br />
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9. Special Conditions of the Contract (SCC)<br />
The following Special Conditions of Contract (SCC) shall supplement to the General<br />
Conditions of Contract (GCC). Whenever there is a conflict, the provisions of the SCC<br />
shall prevail over those in the General Conditions of Contract.<br />
9.1 Subject Matter of Contract<br />
9.1.1 Contract Agreement<br />
The successful IA should enter into agreement with the client.<br />
9.1.2 Key Personnel <strong>for</strong> Client<br />
Co-ordinator from the Client.<br />
Co-ordinator(s) from the Consultant.<br />
9.1.3 Key Personnel <strong>for</strong> IA<br />
List of Key personnel identified and listed by the IA in the bid document.<br />
[IA shall provide the List]<br />
9.2 Contract signing<br />
The IA has to enter into agreement with the Client/Consultant <strong>for</strong> which he has<br />
quoted and awarded within the stipulated time as mentioned in the bid document.<br />
9.3 “Effective Date”<br />
Means the date on which the contract signed <strong>for</strong> execution<br />
9.4 Local office:<br />
The IA should undertake to provide a project office in the State where the<br />
services are to be provided<br />
9.5 “Go-Live”<br />
Means the date on which all modules as per the contract are made operational<br />
and accepted by the client.<br />
9.6 “Project Co-ordination”<br />
Means the Project Manager or any other officer appointed by IA on its behalf <strong>for</strong><br />
overall co-ordination, supervision and project management;<br />
9.7 “Project site”<br />
Where applicable, means the place(s) where services are to be made available<br />
to user(s);<br />
1. Project development site<br />
The development team shall be stationed at the IA site. However, the<br />
department will arrange <strong>for</strong> the office space <strong>for</strong> the Program/ Project<br />
Manager in the client office.<br />
2. Change management & maintenance<br />
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The Change management & maintenance team will be stationed at the office of<br />
the Excise department. The department will arrange <strong>for</strong> the office space and<br />
systems.<br />
a. The department will maintain attendance register at the office.<br />
b. The Change management & maintenance team shall report on all working<br />
days of government.<br />
c. The office hrs are 10.00 AM to 6.00 PM<br />
d. The Change management & maintenance shall stay beyond office hours if<br />
needed, No overtime will be paid <strong>for</strong> the extra hours.<br />
9.8 Project Reports<br />
3. The IA shall on a regular basis but not less than once in a <strong>for</strong>tnight <strong>for</strong> the first<br />
eight months and monthly thereafter provide progress reports giving<br />
in<strong>for</strong>mation on implementation of the Project as per the Project Plan, any<br />
delays, etc.<br />
4. IA shall develop and maintain a web based <strong>EeGP</strong> Management In<strong>for</strong>mation<br />
System giving the project implementation status.<br />
9.9 Payments<br />
Contract Price & Payments<br />
<strong>EeGP</strong> Project is a service-based project and not simply a project involving<br />
supply of goods and construction of works. Hence, basically the payment will<br />
be made only if services are rendered by the Implementing Agency as agreed<br />
upon.<br />
9.10 Payment Schedule<br />
The Implementation Agency shall submit to the Department, three copies of<br />
invoices <strong>for</strong> Hardware and per<strong>for</strong>mance certificate <strong>for</strong> Software.<br />
9.11 Contract Price & Payments<br />
Prices are fixed and no adjustment will be made to the contract price. The<br />
payment will be done on submission of invoices supported by uptime certification<br />
from the authorized officer of the client department <strong>for</strong> the uptime and<br />
per<strong>for</strong>mance.<br />
The payment will be made on Mile stone basis until Go-live and the AMC will be<br />
paid <strong>for</strong> the completed quarters.<br />
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S.No<br />
1<br />
<strong>for</strong> software development & implementation<br />
Payment<br />
Payment Milestone<br />
%<br />
Payment on Study, Design and development of<br />
software 10%<br />
2 Payment on supply of Hardware 20%<br />
3<br />
Payment on customization (POC) and<br />
implementation of software<br />
10%<br />
4 Payment on Go-Live of project 10%<br />
5 For O&M, 20 equated quarterly installments 50%<br />
*All percentages to be computed on the component <strong>for</strong> development & installation<br />
The AMC component and warranty charges if any will be paid <strong>for</strong> the completed<br />
quarters on submission of the completion report of all change requests and<br />
submission of the source code as on the completion of the quarter. If any<br />
operational penalty, the same will be deducted be<strong>for</strong>e release of payment.<br />
9.12 Payment Authority<br />
The Department will make the payment as per payment terms and conditions.<br />
a) The Department shall verify the IA’s statement and certify the amount to be<br />
paid to the IA after certify the software and hardware equipments. The Value<br />
of work completed shall be decided by the Department.<br />
b) The Department may exclude any item certified in a previous certificate or<br />
reduce the proportion of any item previously certified in any certificate in the<br />
light of later in<strong>for</strong>mation.<br />
c) The payments as admissible shall be made after deducting the further<br />
security deposit, tax deduction at source (TDS), sales tax, royalty and other<br />
taxes applicable at prevailing rate at the time of payments.<br />
d) Payments to the IA shall be made only through cheques.<br />
e) The department will pay the IA 50% of the amount of the capital cost <strong>for</strong> the<br />
Software and Hardware certified by the Department as per the payment<br />
milestones specified in the above table after deducting penalty if any <strong>for</strong> the<br />
delay. Balance 50% of the capital cost will be paid in 20 equated quarterly<br />
installments i.e., on 1 st January, 1 st April and 1 st July, 1 st October after<br />
deducting penalty if any.<br />
f) The department will pay the IA balance 50% of the capital cost <strong>for</strong><br />
successfully maintenance of Software and Hardware and certified by the<br />
Department in 20 equated quarterly installments after deducting penalty if<br />
any.<br />
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9.13 Penalty<br />
Penalty <strong>for</strong> development, delivery & installation<br />
1. The IA has to start the setup along with complete equipment within 30 days<br />
from the date LOI or 15 days from the Date of entering into contract<br />
agreement. In case the IA fails to start the work within this period, then the<br />
client shall be entitled in his opinion to levy the penalty at his discretion not<br />
exceeding Rs.10,000/- per day or part thereof.<br />
2. If the IA fails to achieve the milestones as per the milestones mentioned in<br />
the <strong>RFP</strong>, then <strong>for</strong> every day of the delay in delivery of the deliverables then,<br />
the client at his discretion will levy a penalty of Rs.10,000/- per day or part<br />
thereof.<br />
3. For every day of absence of staff, penalty will be 1.50 times of proportionate<br />
amount payable per day <strong>for</strong> each staff member<br />
Penalty <strong>for</strong> Operational & Change management:<br />
1. If the IA fails to achieve the agreed time lines <strong>for</strong> every change request, then<br />
<strong>for</strong> every day of the delay in delivery of the deliverables then, the client at his<br />
discretion will levy a penalty of Rs.10,000/- per day or part thereof.<br />
2. If any report generation is taking beyond 3 minutes, till the report is fine tuned<br />
in a week days from the date of written communication. If successful IA fails<br />
to achieve the report generation time, then <strong>for</strong> every day, the client at his<br />
discretion will levy a penalty of Rs.10,000/- per day or part thereof.<br />
9.14 Taxes<br />
All quoted prices shall be inclusive of all taxes, duties, octroi, cess, royalty<br />
etc; and shall be held constant during the entire contract period<br />
9.15 Price Adjustments<br />
Prices shall be held constant over a entire contract period<br />
Retention of money towards per<strong>for</strong>mance security<br />
a) As IAs submit the Per<strong>for</strong>mance Security be<strong>for</strong>e signing the contract, the<br />
department will not retain any percentage of the total value of the interim bill<br />
amount as stated in the SCC<br />
b) In case of failure of the IA to execute the entire contract the money retained<br />
as per<strong>for</strong>mance security will be <strong>for</strong>feited and the remaining works shall be<br />
got executed by the Department at IA’s risk and cost.<br />
9.16 Advance Payment<br />
No Advances will be paid<br />
9.17 Insurance to men, machine and material<br />
The IA has to insure against all risks on his men, machine and material and<br />
provide the evidence be<strong>for</strong>e commencing the work to the client.<br />
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9.18 Subcontract<br />
Subcontract is not allowed in any <strong>for</strong>m. During the program, if found that IA has<br />
given subcontract, the contract will be cancelled and implementation cum<br />
per<strong>for</strong>mance security will be <strong>for</strong>feited besides black listing the IA to participate in<br />
any future tender of <strong>AP</strong>TS/ Client/ Go<strong>AP</strong>.<br />
9.19 Infrastructure arrangement by IA<br />
The IA shall make his own arrangements <strong>for</strong> infrastructure which includes power,<br />
water and transportation of personnel deployed by him, security at the site in<br />
addition to the men, machine and material.<br />
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10. Exit Management<br />
10.1 Exit Management Purpose<br />
• In the case of termination of the Project Implementation and/ or Operation<br />
and Maintenance SLA due to illegality, the Parties shall agree at that time<br />
whether, and if so during what period, the provisions of this Schedule shall<br />
apply.<br />
• The Parties shall ensure that their respective associated entities carry out<br />
their respective obligations set out in this Exit Management Schedule.<br />
• At the end of the contract period (5 Years) all the assets associated with this<br />
project would be handed over to Nodal Agency / Prohibition & Excise<br />
Department.<br />
10.2 Cooperation and Provision of In<strong>for</strong>mation<br />
During the exit management period, the Bidder shall allow the Department<br />
access to in<strong>for</strong>mation reasonably required defining the then current mode of<br />
operation associated with the provision of the services to enable the Department<br />
to assess the existing services being delivered.<br />
10.3 Confidential In<strong>for</strong>mation, Security and Data<br />
The Bidder will promptly on the commencement of the exit management period,<br />
supply to the Department the following:<br />
• In<strong>for</strong>mation relating to the current services rendered and per<strong>for</strong>mance data<br />
relating to the per<strong>for</strong>mance of the services; Documentation relating to the<br />
Project, Project’s Intellectual Property Rights; any other data and confidential<br />
in<strong>for</strong>mation related to the Project, all current and updated services.<br />
• Project data as is reasonably required <strong>for</strong> purposes of the Project or <strong>for</strong><br />
transitioning of the services to its Replacement bidder in a readily available<br />
<strong>for</strong>mat.<br />
• All other in<strong>for</strong>mation (including but not limited to documents, records and<br />
agreements) relating to the services reasonably necessary to enable the<br />
Department or its Replacement bidder to carry out due diligence in order to<br />
transition the provision of the Services to the Department or its Replacement<br />
bidder (as the case may be).<br />
• Be<strong>for</strong>e the expiry of the exit management period, the bidder shall deliver to the<br />
Prohibition & Excise Department, Govt. of Andhra Pradesh all documentation<br />
created <strong>for</strong> the purpose of this Project and shall not retain any copies thereof.<br />
• Be<strong>for</strong>e the expiry of the exit management period, unless otherwise provided<br />
under the Agreement, the Prohibition & Excise Department , Govt. of Andhra<br />
Pradesh shall deliver to the bidder all <strong>for</strong>ms of confidential in<strong>for</strong>mation, which<br />
is in the Possession or control of Project or its users.<br />
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10.4 Employees<br />
Promptly on reasonable request at any time during the exit management period,<br />
the bidder shall, subject to applicable laws, restraints and regulations (including<br />
in particular those relating to privacy) provide to the Department, a list of all<br />
employees (with job titles and communication address) of the bidder, dedicated<br />
to providing the services at the commencement of the exit management period;<br />
10.5 Rights of Access to In<strong>for</strong>mation<br />
At any time during the exit management period, the bidder will be obliged to<br />
provide an access of in<strong>for</strong>mation to the Department, and/ or any Replacement<br />
the bidder in order to make an inventory of the Assets (including hardware/<br />
Software/ Active/ passive), layouts, diagrams, schematics, documentations,<br />
manuals, catalogs, archive data, policy documents or any other material related<br />
to the Project.<br />
10.6 Rights of Access to Premises<br />
• At any time during the exit management period, where Assets are located at<br />
the Implementing agency's premises, the bidder will be obliged to give<br />
reasonable rights of access to (or, in the case of Assets located on a third<br />
party's premises, procure reasonable rights of access to) the Prohibition &<br />
Excise Department, Govt. of Andhra Pradesh and/ or any Replacement bidder<br />
in order to make an inventory of the Assets.<br />
10.7 General Obligations of the Bidder<br />
1. The bidder shall provide all such in<strong>for</strong>mation as may reasonably be necessary<br />
to affect as seamless a handover as practicable in the circumstances to the<br />
Prohibition & Excise Department, Govt. of Andhra Pradesh or its nominated<br />
agencies or its Replacement Implementing agency and which the bidder has<br />
in its possession or control at any time during the exit management period.<br />
2. For the purposes of this Schedule, anything in the possession or control of<br />
bidder, associated entity, or sub contractor is deemed to be in the possession<br />
or control of the bidder.<br />
3. The bidder shall commit adequate resources to comply with its obligations<br />
under this Exit Management Schedule.<br />
10.8 Exit Management Plan<br />
• The bidder shall provide the Department with a recommended exit<br />
management plan ("Exit Management Plan") which shall deal with at least the<br />
following aspects of exit management in relation to the SLR as a whole and in<br />
relation to the Project Implementation, the Operation and Maintenance and<br />
Scope of work definition.<br />
1. A detailed program of the transfer process that could be used in<br />
conjunction with a Replacement bidder including details of the means to<br />
be used to ensure continuing provision of the services throughout the<br />
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Confidential and Proprietary<br />
transfer process or until the cessation of the services and of the<br />
management structure to be used during the transfer;<br />
2. Plans <strong>for</strong> the communication with staff, suppliers, customers and any<br />
related third party as are necessary to avoid any material detrimental<br />
impact on Project’s operations as a result of undertaking the transfer;<br />
3. Plans <strong>for</strong> provision of contingent support to the Project and<br />
Replacement of bidder <strong>for</strong> a reasonable period after transfer.<br />
• The bidder shall re-draft the Exit Management Plan annually thereafter to<br />
ensure that it is kept relevant and up to date.<br />
• Each Exit Management Plan shall be presented by the bidder to be approved<br />
by the Department.<br />
• The terms of payment as stated in the Terms of Payment Schedule includes<br />
the costs of the bidder complying with its obligations under this Schedule.<br />
• In the event of termination or expiry of SLA, Project Implementation, Operation<br />
and Maintenance or Scope of Work each party shall comply with the Exit<br />
Management Plan.<br />
• During the exit management period, the bidder shall use its best ef<strong>for</strong>ts to<br />
deliver the services.<br />
• Payments during the Exit Management period shall be made in accordance<br />
with the Terms of Payment Schedule.<br />
• This Exit Management plan shall be furnished in writing to the Department or<br />
its nominated agencies within 90 days from the Effective Date of this<br />
Agreement.<br />
• The audit and access rights contained within this Schedule shall survive the<br />
termination or expiration of the Agreement <strong>for</strong> a period of twenty-four (24)<br />
months. For the avoidance of doubt, this right of audit shall not apply to data<br />
and records returned to Project/ destroyed in accordance with Exit<br />
Management Schedule.<br />
• The bidder shall also provide all kind of technical support to designated<br />
agency while transferring the project and hand hold the project <strong>for</strong> at least one<br />
month to enable designated agency develop sufficient skills <strong>for</strong> smooth<br />
maintenance and operations of the project.<br />
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apts<br />
<strong>RFP</strong> – Excise e-Governance Project (<strong>EeGP</strong>) <strong>for</strong> Prohibition & Excise Department<br />
Confidential and Proprietary<br />
A. Table of Sample Forms and Procedures<br />
Bid Submission Form<br />
Date: [ insert: date of bid ]<br />
Having examined the Bidding Documents, the receipt of which is hereby acknowledged,<br />
we, the undersigned, offer to Study, Design, Develop, Procure & Implementation,<br />
Operate & Maintenance of Excise e-Governance Project (<strong>EeGP</strong>) For Prohibition and<br />
Excise Department, Govt. Andhra Pradesh<br />
1. , under the above-named Contract in full con<strong>for</strong>mity with the said Bidding<br />
Documents <strong>for</strong> the sum of Rs………….: (hereinafter called “the Total Bid<br />
Price”) or such other sums as may be determined in accordance with the<br />
terms and conditions of the Contract. The above amounts are in<br />
accordance with the Price Schedules attached herewith and are made<br />
part of this bid.<br />
2. We undertake, if our bid is accepted, to commence work on the In<strong>for</strong>mation<br />
System and to achieve Installation and Operational Acceptance within the<br />
respective times stated in the Bidding Documents.<br />
3. Construction of the Contract.<br />
4. We declare that we have studied Bid document and are making this<br />
proposal with a stipulation that you shall award us Contracts <strong>for</strong> the<br />
Development / Delivery/ Installation / Commissioning / Implementation of<br />
all In<strong>for</strong>mation System and associated goods identifying separately<br />
including all Maintenance/ improvement/ customization services and<br />
other services specified in the Contract Documents.<br />
5. We have read the provisions of bid and confirm that these are acceptable<br />
to us.<br />
6. We further declare that additional conditions, variations, deviations, if any,<br />
found in the proposal other than those listed in Attachment pertaining to<br />
any rebates offered, shall not be given effect to.<br />
7. We undertake, if our bid is accepted, to commence the work on Systems<br />
immediately upon your Notification of Award to us, and to achieve<br />
Completion within the time stated in the Bidding Documents.<br />
8. If our bid is accepted, we undertake to provide an Advance Payment<br />
Security and a Per<strong>for</strong>mance Security in the <strong>for</strong>m and amounts, and within<br />
the times specified in the Bidding Documents.<br />
9. We undertake that, in competing <strong>for</strong> (and, if the award is made to us, in<br />
executing) the above contract, we will strictly observe the laws against<br />
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<strong>RFP</strong> – Excise e-Governance Project (<strong>EeGP</strong>) <strong>for</strong> Prohibition & Excise Department<br />
Confidential and Proprietary<br />
fraud and corruption in <strong>for</strong>ce in India namely “Prevention of Corruption<br />
Act”.<br />
10. We, hereby, declare that only the persons or firms interested in this<br />
proposal as principals are named here and that no other persons or firms<br />
other than those mentioned herein have any interest in this proposal or in<br />
the Contract to be entered into, if the award is made on us, that this<br />
proposal is made without any connection with any other person, firm or<br />
party likewise submitting a proposal is in all respects <strong>for</strong> and in good faith,<br />
without collusion or fraud.<br />
11. We agree to abide by this bid, consists of this letter, the Price Schedules,<br />
the Bid Security, the duly notarized written power of attorney, and<br />
Attachments 1 through [specify: the number of attachments] to this Bid<br />
Form, <strong>for</strong> a period of bid validity from the date fixed <strong>for</strong> submission of bids<br />
as stipulated in the Bidding Documents, and it shall remain binding upon<br />
us and may be accepted by you at any time be<strong>for</strong>e the expiration of that<br />
period.<br />
12. Until the <strong>for</strong>mal final Contract is prepared and executed between us, this<br />
bid, together with your written acceptance of the bid and your notification<br />
of award, shall constitute a binding contract between us.<br />
Dated this [ insert: number ] day of [ insert: month ], [ insert: year ]<br />
Signed:<br />
In the capacity of [insert: title of Position]<br />
Duly authorized to sign this bid <strong>for</strong> and on behalf of [insert: name of<br />
Bidder]<br />
Attachments:<br />
As per the technical specifications<br />
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<strong>RFP</strong> – Excise e-Governance Project (<strong>EeGP</strong>) <strong>for</strong> Prohibition & Excise Department<br />
Confidential and Proprietary<br />
Form of Contract Agreement<br />
This contract agreement is made on the [insert:<br />
month], [insert: year].<br />
number] day of [insert:<br />
Between<br />
(1) [insert: Name of Client], (hereinafter called “the Client”), and<br />
(2) [insert: name of bidder], (hereinafter called “the bidder”).<br />
Whereas the Client desires to engage the Solution Provider to design, Develop,<br />
test, supply, deliver, install, complete commission and put into operation the<br />
following In<strong>for</strong>mation System, [insert: brief description of the In<strong>for</strong>mation<br />
System] (“the System”) and the Solution Provider have agreed to such<br />
engagement upon and subject to the terms and conditions appearing below in<br />
this Contract Agreement.<br />
NOW IT IS HEREBY AGREED as follows:<br />
(a) Article 1 - Contract Documents<br />
1.1. Contract Documents<br />
The following documents shall constitute the Contract between the<br />
Client and the bidder, and each shall be read and construed as an<br />
integral part of the Contract:<br />
This Contract Agreement and the Appendices attached to the Contract<br />
Agreement<br />
(a) Notification of Award.<br />
(b) The Bid and Price Schedules submitted by the bidder.<br />
(c) Special Conditions of Contract.<br />
(d) General Conditions of Contract.<br />
(e) Bid document with modification if any.<br />
(f) Add here – any other documents.<br />
1.2. Order of Precedence<br />
In the event of any ambiguity or conflict between the Contract Documents<br />
listed above, the order of precedence shall be the order in which the<br />
Contract Documents are listed in Article 1.1 (Contract Documents) above.<br />
1.3. Definitions (Reference GCC )<br />
Capitalized words and phrases used in this Contract Agreement shall<br />
have the same meanings as are ascribed to them in the General<br />
Conditions of Contract.<br />
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<strong>RFP</strong> – Excise e-Governance Project (<strong>EeGP</strong>) <strong>for</strong> Prohibition & Excise Department<br />
Confidential and Proprietary<br />
(b) Article 2 - Contract Price and Terms of Payment<br />
2.1 Contract Price (Refer SCC and GCC )<br />
The Client hereby agrees to pay to the bidder, the Contract Price<br />
in consideration of the per<strong>for</strong>mance by the bidder of its obligations<br />
under the Contract.<br />
(c) Article 3 – Effective Date <strong>for</strong> Determining Time <strong>for</strong> Operational<br />
Acceptance<br />
3.1. Effective Date<br />
The time allowed <strong>for</strong> supply, installation and achieving Operational<br />
Acceptance of the System should be determined from the date when all of<br />
the following conditions have been fulfilled:<br />
iii. This Contract Agreement has been duly executed <strong>for</strong> and on behalf<br />
of the Client and the bidder;<br />
iv. The bidder has submitted to the Client the per<strong>for</strong>mance security<br />
and the advance payment guarantee, in accordance with GCC<br />
Clause 7.3.2 and 7.3.3.<br />
[specify here: any other conditions]<br />
(d) Article 4 – Appendixes<br />
The Appendixes listed in the attached List of Appendixes shall be deemed to<br />
<strong>for</strong>m an integral part of this Contract Agreement.<br />
Reference in the Contract to any Appendix shall mean the Appendixes attached<br />
to this Contract Agreement, and the Contract shall be read and construed<br />
accordingly.<br />
IN WITNESS WHERE OF the Client and the bidder have caused this<br />
Agreement to be duly executed by their duly authorized representatives the day<br />
and year first above written.<br />
For and on behalf of the Client (Purchaser)<br />
Signed:<br />
_________________<br />
in the capacity of [insert: title or other appropriate designation]<br />
in the presence of<br />
___________________<br />
For and on behalf of the bidder<br />
Signed:<br />
___________________<br />
in the capacity of [insert: title or other appropriate designation]<br />
in the presence of<br />
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<strong>RFP</strong> – Excise e-Governance Project (<strong>EeGP</strong>) <strong>for</strong> Prohibition & Excise Department<br />
Confidential and Proprietary<br />
B. Appendix 1 - Bidder ’s Representative<br />
Name: [insert: name, or state: “to be nominated within fourteen (14)<br />
days of the Effective Date” ]<br />
Title: [insert: title, or state: “to be specified within fourteen (14) days<br />
of the Effective Date” ]<br />
C. Appendix 2 - Adjudicator<br />
In accordance with GCC Sub-Paragraph 1.1 (b) (vi), the agreed upon<br />
Adjudicator(s) is (are):<br />
Name: [insert: name]<br />
Title: [insert: title]<br />
Address: [insert: Postal address]<br />
Telephone: [insert: telephone]<br />
In accordance with GCC Paragraph 6.1.3, the agreed upon fees and<br />
reimbursable expenses are:<br />
Daily Fees: [insert: daily fees]<br />
Reimbursable Expenses: [list: reimbursables]<br />
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<strong>RFP</strong> – Excise e-Governance Project (<strong>EeGP</strong>) <strong>for</strong> Prohibition & Excise Department<br />
Confidential and Proprietary<br />
Annexure A (Bid Checklist)<br />
Bidders may expand and modify (if appropriate) and complete the following table. The<br />
purpose of the table is to provide the Bidder with a summary checklist of items that must<br />
be included in the bid to be considered <strong>for</strong> contract award, it also provides a summary<br />
reference scheme to ease and speed the Client’s bid evaluation process. Incomplete<br />
in<strong>for</strong>mation would be treated as non-response from the bidder and the consultant every<br />
right to reject the entire bid.<br />
Sl.No Item<br />
1 Tender document fee receipt<br />
2 Bid Letter Form<br />
3 EMD / Bid Security<br />
4 Power of Attorney as per Clause 4.1.1 of <strong>RFP</strong><br />
Pre-Qualification Forms P1, P2, P3, P4 & P99 and<br />
5a<br />
valid agreement copy in case of consortium(s)<br />
5b Document proofs as per Clause 7.7.1 to 7.7.9 of <strong>RFP</strong><br />
6a Technical Solution(s) Offered by Bidder<br />
Technical Bid Form T1,T2,T3 (CVs of proposed key<br />
6b<br />
staff) and T4<br />
6c Un-Priced Form F#1( Bill of Material)<br />
7 Commercial Bid (<strong>Online</strong>)<br />
Project Plan (including warranty & Post-warranty<br />
8<br />
SLA’s)<br />
9 Standards followed by the bidder <strong>for</strong> this project<br />
Documentation – Design document, user manual and<br />
10<br />
Operational manual<br />
11 Other Attachments/Annexure’s as per the <strong>RFP</strong><br />
Present<br />
(Yes / No)<br />
If Yes.,<br />
Pg #<br />
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<strong>RFP</strong> – Excise e-Governance Project (<strong>EeGP</strong>) <strong>for</strong> Prohibition & Excise Department<br />
Confidential and Proprietary<br />
Annexure – B<br />
Bid security (EMD) <strong>for</strong>m<br />
<strong>AP</strong>TS. File. No: …………………………….....<br />
Project Name: ……………………………….<br />
(To be issued by a bank scheduled in India as having at least one branch in Hyderabad)<br />
Whereas ...................................... (here in after called “the Bidder”) has submitted its bid<br />
dated...... (Date). For the execution of ........................ (here in after called “the Bid”)<br />
KNOW ALL MEN by these presents that WE ................... of ........................ having our<br />
registered office at ........................ (here in after called the “Bank”) are bound unto the<br />
Andhra Pradesh Technology Service Ltd. (hereinafter called “The <strong>AP</strong>TS”) in the sum of<br />
................ <strong>for</strong> which payment well and truly to be made to the said <strong>AP</strong>TS itself, its<br />
successors and assignees by these presents.<br />
The conditions of this obligation are:<br />
1. If the bidder withdraws its bid during the period of bid validity or<br />
2. If the bidder, having been notified of the acceptance of its bid by the <strong>AP</strong>TS during<br />
the period of bid validity:<br />
i. fails or refuses to execute the contract <strong>for</strong>m if required; or<br />
ii. fails or refuses to furnish the per<strong>for</strong>mance security, in accordance with the bid<br />
requirement;<br />
We undertake to pay the <strong>AP</strong>TS up to the above amount upon receipt of its first written<br />
demand, without the <strong>AP</strong>TS having to substantiate its demand, provided that in its<br />
demand the <strong>AP</strong>TS will note that the amount claimed by it is due to it, owing to the<br />
occurrence of one or both of the two conditions, specifying the occurred condition or<br />
conditions.<br />
This guarantee of Rs. will remain in <strong>for</strong>ce up to and including 45 days after the period of<br />
the bid validity, and any demand in respect thereof should reach the Bank not later than<br />
the above date.<br />
Place:<br />
Date :<br />
Signature of the Bank Official<br />
with seal<br />
<strong>AP</strong>TS : One Stop-Shop Solution provider <strong>for</strong> e-Governance.<br />
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apts<br />
<strong>RFP</strong> – Excise e-Governance Project (<strong>EeGP</strong>) <strong>for</strong> Prohibition & Excise Department<br />
Confidential and Proprietary<br />
Per<strong>for</strong>mance Bank Guarantee<br />
To,<br />
Managing Director<br />
Andhra Pradesh Technology Services Limited.<br />
Boorgula Ramakrishna Rao Bhavan, B-block,<br />
4 th floor, Tank bund Road,<br />
Hyderabad, <strong>AP</strong> 500 063, India.<br />
Dear Sir,<br />
PERFORMANCE BANK GUARANTEE – Study, Design, Develop, Procure &<br />
Implementation, Operate & Maintenance of Excise e-Governance Project (<strong>EeGP</strong>) For<br />
Prohibition and Excise Department, Govt. Andhra Pradesh – Reg.<br />
WHEREAS M/s. (name of Bidder), a company registered under the Companies Act,<br />
1956, having its registered and corporate office at (address of the Bidder), (hereinafter<br />
referred to as “our constituent”, which expression, unless excluded or repugnant to the<br />
context or meaning thereof, includes its successors and assigns), agreed to enter into a<br />
Contract dated …….. (Herein after, referred to as “Contract”) with you (……) <strong>for</strong> Study,<br />
Design, Develop, Procure & Implementation, Operate & Maintenance detailed in the<br />
said Contract.<br />
We are aware of the fact that as per the terms of the Contract, M/s. (name of Bidder) is<br />
required to furnish an unconditional and irrevocable Bank Guarantee in your favor <strong>for</strong> an<br />
amount INR …….. (In words and figures), being equivalent to 10% of the total of the<br />
price as quoted in the commercial bid submitted by the constituent and guarantee the<br />
due per<strong>for</strong>mance by our constituent as per the Contract and do hereby agree and<br />
undertake to pay any and all amount due and payable under this bank guarantee, as<br />
security against breach/ default of the said Contract by our Constituent.<br />
In consideration of the fact that our constituent is our valued customer and the fact that<br />
he has entered into the said Contract with you, we, (name and address of the bank),<br />
have agreed to issue this Per<strong>for</strong>mance Bank Guarantee. There<strong>for</strong>e, we (name and<br />
address of the bank) hereby unconditionally and irrevocably guarantee you as under:<br />
In the event of our constituent committing any breach/default of the said Contract, and<br />
which has not been rectified by him, we hereby agree to pay you <strong>for</strong>thwith on demand<br />
such sum/s not exceeding the sum of INR …… (in words and figures) without any<br />
demur. Notwithstanding anything to the contrary, as contained in the said Contract, we<br />
agree that your decision as to whether our constituent has made any such default(s) /<br />
breach (es), as a<strong>for</strong>esaid and the amount or amounts to which you are entitled by<br />
reasons thereof, subject to the terms and conditions of the said Contract, will be binding<br />
on us and we shall not be entitled to ask you to establish your claim or claims under this<br />
Per<strong>for</strong>mance Bank Guarantee, but will pay the same <strong>for</strong>thwith on your demand without<br />
any protest or demur.<br />
This Per<strong>for</strong>mance Bank Guarantee shall continue and hold good till the completion of<br />
the following periods:<br />
For Project, beyond 60 days from the contract period of 5 Years.<br />
<strong>AP</strong>TS : One Stop-Shop Solution provider <strong>for</strong> e-Governance.<br />
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<strong>RFP</strong> – Excise e-Governance Project (<strong>EeGP</strong>) <strong>for</strong> Prohibition & Excise Department<br />
Confidential and Proprietary<br />
We bind ourselves to pay the above said amount at any point of time commencing from<br />
the date of the said Contract until the completion of the period as noted above. We<br />
further agree that the termination of the said Agreement, <strong>for</strong> reasons solely attributable<br />
to our constituent, virtually empowers you to demand <strong>for</strong> the payment of the above said<br />
amount under this guarantee and we would honor the same without demur. We hereby<br />
expressly waive all our rights:<br />
1. Requiring to pursue legal remedies against Department<br />
2. For notice of acceptance hereof any action taken or omitted in reliance hereon, of<br />
any defaults under the Contract and any resentment, demand, protest or any notice<br />
of any kind. We the Guarantor, as primary obligor and not merely Surety or<br />
Guarantor of collection, do hereby irrevocably and unconditionally give our<br />
guarantee and undertake to pay any amount you may claim (by one or more claims)<br />
up to but not exceeding the amount mentioned a<strong>for</strong>esaid during the period from and<br />
including the date of issue of this guarantee through the period. We specifically<br />
confirm that no proof of any amount due to you under the Contract is required to be<br />
provided to us in connection with any demand by you <strong>for</strong> payment under this<br />
guarantee other than your written demand.<br />
Any notice by way of demand or otherwise hereunder may be sent by special courier,<br />
fax, registered Post or other electronic media to our address, as a<strong>for</strong>esaid and if sent by<br />
Post, it shall be deemed to have been given to us after the expiry of 48 hours when the<br />
same has been Posted. If it is necessary to extend this guarantee on account of any<br />
reason whatsoever, we undertake to extend the period of this guarantee on the request<br />
of our constituent under intimation to you. This per<strong>for</strong>mance Bank Guarantee shall not<br />
be affected by any change in the constitution of our constituent nor shall it be affected<br />
by any change in our constitution or by any amalgamation or absorption thereof or<br />
therewith or reconstruction or winding up, but will ensure to the benefit of you and be<br />
available to and be en<strong>for</strong>ceable by you during the period from and including the date of<br />
issue of this guarantee through the period. Notwithstanding anything contained<br />
hereinabove, our liability under this Per<strong>for</strong>mance Guarantee is restricted to INR …… (In<br />
words and figures) and shall continue to exist, subject to the terms and conditions<br />
contained herein, unless a written claim is lodged on us on or be<strong>for</strong>e the a<strong>for</strong>esaid date<br />
of expiry of this guarantee.<br />
We hereby confirm that we have the power/s to issue this Guarantee in your favor under<br />
the Memorandum and Articles of Association/ Constitution of our bank and the<br />
undersigned is/are the recipient of authority by express delegation of power/and<br />
has/have full power/s to execute this guarantee under the Power of Attorney issued by<br />
the bank in your favor.<br />
We further agree that the exercise of any of your rights against our constituent to<br />
en<strong>for</strong>ce or <strong>for</strong> bear to en<strong>for</strong>ce or any other indulgence or facility, extended to our<br />
constituent to carry out the contractual obligations as per the said Contract, would not<br />
release our liability under this guarantee and that your right against us shall remain in<br />
full <strong>for</strong>ce and effect, notwithstanding any arrangement that may be entered into between<br />
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<strong>RFP</strong> – Excise e-Governance Project (<strong>EeGP</strong>) <strong>for</strong> Prohibition & Excise Department<br />
Confidential and Proprietary<br />
you and our constituent, during the entire currency of this guarantee. Notwithstanding<br />
anything contained herein:<br />
1. Our liability under this Per<strong>for</strong>mance Bank Guarantee shall not exceed INR …. (In<br />
words and figure);<br />
2. This Per<strong>for</strong>mance Bank Guarantee shall be valid only up to the completion of the<br />
period as given below:<br />
a. For project , 60 months (5 Years) from the date of contract<br />
We are liable to pay the guaranteed amount or part thereof under this Per<strong>for</strong>mance<br />
Bank Guarantee only and only if we receive a written claim or demand on or be<strong>for</strong>e<br />
…………….. (Date) Any payment made hereunder shall be free and clear of and without<br />
deduction <strong>for</strong> or on account of taxes, levies, imports, charges, duties, fees, deductions<br />
or withholding of any nature imposts.<br />
This Per<strong>for</strong>mance Bank Guarantee must be returned to the bank upon its expiry. If the<br />
bank does not receive the Per<strong>for</strong>mance Bank Guarantee within the above-mentioned<br />
period, subject to the terms and conditions contained herein, it shall be deemed to be<br />
automatically cancelled.<br />
This guarantee shall be governed by and construed in accordance with the Indian Laws<br />
and we hereby submit to the exclusive jurisdiction of courts of Justice in India <strong>for</strong> the<br />
purpose of any suit or action or other proceedings arising out of this guarantee or the<br />
subject matter hereof brought by you may not be en<strong>for</strong>ced in or by such count.<br />
Dated ……………………. this ……….. day …………. 2012.<br />
Yours faithfully,<br />
For and on behalf of the …………… Bank.<br />
(Signature)<br />
Designation<br />
(Address of the Bank)<br />
Note: This guarantee will attract stamp duty as a security bond. A duly certified copy of<br />
the requisite authority conferred on the official/s to execute the guarantee on behalf of<br />
the bank should be annexed to this guarantee <strong>for</strong> verification and retention thereof as<br />
documentary evidence.<br />
<strong>AP</strong>TS : One Stop-Shop Solution provider <strong>for</strong> e-Governance.<br />
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apts<br />
<strong>RFP</strong> – Excise e-Governance Project (<strong>EeGP</strong>) <strong>for</strong> Prohibition & Excise Department<br />
Confidential and Proprietary<br />
Name of the IA:<br />
Name of the Project:<br />
Annexure – C<br />
Stage – I Bidding (Pre Qualification) <strong>for</strong>mats<br />
Form – P#1.<br />
General In<strong>for</strong>mation of the IA (In case of Single Bidder)<br />
1. Name of the Prime Bidder Company/ Firm :<br />
2<br />
3.<br />
Date of Incorporation (Registration Number &<br />
Registering Authority) VAT No., CST No., PAN No.<br />
Legal Status of the Company in India & Nature of<br />
Business in India<br />
Public Ltd Company/ Private/<br />
Partnership firm<br />
4. Address of the Registered Office in India :<br />
5 Date of Commencement of Business<br />
6.<br />
Name & e-mail id, phone number, fax of the<br />
Contact Person<br />
7. Web-Site :<br />
:<br />
Name:<br />
Phone:<br />
Fax:<br />
Email<br />
8.a<br />
8.b<br />
Quality Certifications attained by the firm –<br />
CMMi3 Certification issued date and expiry date<br />
ISO 27001 certification issued date and expiry<br />
date<br />
:<br />
9 Awards<br />
10. EMD details :<br />
11. Proof of purchase of bid document :<br />
Place:<br />
Date :<br />
Amount:<br />
DD No. & Date<br />
Name of the Bank:<br />
Valid up to :<br />
<strong>AP</strong>TS Receipt No:<br />
Date of purchase:<br />
Bidder’s Signature<br />
and seal.<br />
<strong>AP</strong>TS : One Stop-Shop Solution provider <strong>for</strong> e-Governance.<br />
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Nature of Bidding (Single Bidder / Consortium) …………………… (Please indicate one)<br />
Form I A: Details of the Organization - Single Bidder<br />
Name<br />
Nature of the legal status in India<br />
Nature of business in India<br />
Date of Incorporation<br />
Date of Commencement of Business<br />
Address of the Headquarters<br />
Address of the Registered Office in India<br />
Other Relevant In<strong>for</strong>mation like ownership of IPR etc.<br />
Form I B: Details of the Organization - Prime Bidder (Fill only in case of Consortium)<br />
Name<br />
Nature of the legal status in India<br />
Nature of business in India<br />
Date of Incorporation<br />
Date of Commencement of Business<br />
Address of the Headquarters<br />
Address of the Registered Office in India<br />
Other Relevant In<strong>for</strong>mation like ownership of IPR etc.<br />
Form I C: Details of the Organization - Consortium Partner (Fill only in case of Consortium)<br />
Name<br />
Nature of the legal status in India<br />
Nature of business in India<br />
Date of Incorporation<br />
Date of Commencement of Business<br />
Address of the Headquarters<br />
Address of the Registered Office in India<br />
Other Relevant In<strong>for</strong>mation like ownership of IPR etc.<br />
<strong>AP</strong>TS : One Stop-Shop Solution provider <strong>for</strong> e-Governance.<br />
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Confidential and Proprietary<br />
Name of the IA:<br />
Name of the Project:<br />
Form – P#2.<br />
SOA Software/ Application Development<br />
SNo<br />
Name of the<br />
Client with<br />
address and<br />
Phone No<br />
Start Date<br />
Project Duration<br />
Completion<br />
Date<br />
Value of<br />
Project in Rs.<br />
Brief Project<br />
description<br />
alongwith<br />
architecture<br />
Current status as<br />
on date –<br />
certificate from<br />
HoD of the dept.<br />
1.<br />
2.<br />
Place:<br />
Date :<br />
Bidder’s signature<br />
and seal.<br />
Note:<br />
1. Provide sufficient evidence such as agreements, work completion certificates along with the<br />
letter from HoD of dept to support in<strong>for</strong>mation provided in the above table.<br />
2. Certificate from user t be enclosed in sealed cover.<br />
<strong>AP</strong>TS : One Stop-Shop Solution provider <strong>for</strong> e-Governance.<br />
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Confidential and Proprietary<br />
Name of the IA:<br />
FORM P#3<br />
Financial In<strong>for</strong>mation (Turn Over)<br />
Form II A: Financial In<strong>for</strong>mation - Single Bidder<br />
Revenue (in INR crores)<br />
Profit Be<strong>for</strong>e Tax (in INR crores)<br />
Net Worth of Company<br />
Other Relevant In<strong>for</strong>mation<br />
FY 2009-10 FY 2010-11 FY 2011-12<br />
Form II B: Financial In<strong>for</strong>mation - Prime Bidder (Fill only in case of Consortium)<br />
Revenue (in INR crores)<br />
Profit Be<strong>for</strong>e Tax (in INR crores)<br />
Net Worth of Company<br />
Other Relevant In<strong>for</strong>mation<br />
FY 2009-10 FY 2010-11 FY 2011-12<br />
Form II C: Financial In<strong>for</strong>mation - Consortium Partner (Fill only in case of Consortium)<br />
Revenue (in INR crores)<br />
Profit Be<strong>for</strong>e Tax (in INR crores)<br />
Net Worth of Company<br />
Other Relevant In<strong>for</strong>mation<br />
FY 2009-10 FY 2010-11 FY 2011-12<br />
Place:<br />
Date :<br />
Bidder’s signature<br />
and seal.<br />
Note:<br />
1. Please attach audited Balance Sheets and IT return statements to confirming the figures<br />
mentioned in columns (2).<br />
2. Please attach PO copies and project completion certificates to support software development<br />
(HW, Networking component in SI projects will not considered <strong>for</strong> software development)<br />
<strong>AP</strong>TS : One Stop-Shop Solution provider <strong>for</strong> e-Governance.<br />
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<strong>RFP</strong> – Excise e-Governance Project (<strong>EeGP</strong>) <strong>for</strong> Prohibition & Excise Department<br />
Confidential and Proprietary<br />
Name of the IA:<br />
Name of the Project:<br />
Form – P#4.<br />
Local Presence (in Andhra Pradesh)<br />
1. Company/ Branch address and<br />
contact details<br />
2. Turnover affected by Branch in <strong>AP</strong><br />
during 2009-10, 2010-11 and 2011-<br />
12 separately.<br />
3. Number of IT Professional Staff<br />
employed in <strong>AP</strong> as on bid calling<br />
date.<br />
4. Number of Projects completed by<br />
this Office in last 4 years & Number<br />
Projects being handled.<br />
:<br />
:<br />
:<br />
:<br />
Place:<br />
Date :<br />
Bidder’s signature<br />
and seal.<br />
Note:<br />
If the bidder is not having the local presence, it has to open a local office within the<br />
stipulated time as mention in the bid document within 15 days from the issue of LoI<br />
and same must be communicated to the department <strong>for</strong> the correspondence.<br />
<strong>AP</strong>TS : One Stop-Shop Solution provider <strong>for</strong> e-Governance.<br />
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Confidential and Proprietary<br />
Stage–II Bidding (Technical Solution offered by the Bidder)<br />
(This <strong>for</strong>mat must be kept in a separate sealed cover & clear labels <strong>for</strong> easy verification)<br />
Name of the IA:<br />
Name of the Project:<br />
Form – T#1.<br />
Understanding of the Project<br />
A Brief technical proposal by the bidder on Project Scope, Understanding of the project,<br />
technologies proposed covering the following and other issues related to project:<br />
i. Technology model.<br />
ii. Project Plan<br />
iii. Development model<br />
iv. Project execution plan<br />
v. Integration mechanism<br />
vi. Training Plan<br />
vii. Data Migration approach<br />
viii. Manpower deployment plan.<br />
ix. Implementation Methodology Plan.<br />
x. Security Methodology and Plan.<br />
xi. Issues and Risks in the implementation of the Project.<br />
xii. Hardware, System software, network bandwidth and other tools required<br />
to implement the proposed solution in Form T#4<br />
xiii. Non Functional Requirements<br />
xiv. Technical Specifications(BoM) <strong>for</strong> all hardware items<br />
Place:<br />
Date :<br />
Bidder’s signature<br />
and seal.<br />
<strong>AP</strong>TS : One Stop-Shop Solution provider <strong>for</strong> e-Governance.<br />
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Confidential and Proprietary<br />
Name of the IA:<br />
Name of the Project:<br />
Form – T#2.<br />
Details of Proposed Key Staff committed <strong>for</strong> the assignment<br />
S.No. Name Designation Qualifications<br />
Length of<br />
total<br />
experience<br />
Service<br />
with the<br />
IA<br />
Projects<br />
implemented<br />
1.<br />
2.<br />
3.<br />
4.<br />
5.<br />
6.<br />
7.<br />
8.<br />
9.<br />
Place:<br />
Date :<br />
Bidder’s signature<br />
and seal.<br />
<strong>AP</strong>TS : One Stop-Shop Solution provider <strong>for</strong> e-Governance.<br />
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FORM T#3<br />
CURRICULUM VITAE (CV) OF KEY STAFF PROPOSED<br />
1. Name of Staff [Insert full name]:<br />
2. Name of Firm [Insert name of firm proposing the staff]:<br />
1.<br />
3. Date of Birth: Nationality:<br />
5. Education [Indicate college/university and other specialized education of staff member, giving<br />
names of institutions, degrees obtained, and dates of obtainment]:<br />
6. Total No. of years of experience in SOA Domain:<br />
7. Total No. of years of experience in SOA (solution design, BPR etc): _________<br />
9. Certifications and Trainings attended:<br />
2.<br />
10. Details of Involvement and specific role in at least 3 major SOA Projects in the <strong>for</strong>mat<br />
below:<br />
Name of assignment or project:<br />
Year:<br />
Location:<br />
Employer:<br />
Main project features:<br />
Positions held:<br />
Activities per<strong>for</strong>med:<br />
Specific Contribution to Project: ______________________<br />
11. Certification:<br />
I, the undersigned, certify that to the best of my knowledge and belief, this CV correctly<br />
describes me, my qualifications, and my experience. I understand that any wilful misstatement<br />
described herein may lead to my disqualification or dismissal, if engaged.<br />
[Signature of staff member or authorized representative of the staff]<br />
Full name of authorized representative:<br />
Date:<br />
Day/Month/Year<br />
<strong>AP</strong>TS : One Stop-Shop Solution provider <strong>for</strong> e-Governance.<br />
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Form –T#4.<br />
Hardware, System software and other tools required to implement the<br />
proposed solution<br />
S.No.<br />
Description<br />
Configuration/<br />
Details<br />
Number<br />
items<br />
Require<br />
Make &<br />
model<br />
Remarks<br />
Hardware<br />
1. Servers<br />
2. Desktops<br />
3. Scanners<br />
4. CD Writers<br />
5. Backup Devices<br />
6. Printers<br />
7.<br />
Net working<br />
Hardware<br />
8. ..<br />
9. ..<br />
1. Server Software<br />
(a) System Software<br />
2. Desk top OS<br />
3. Other Tools<br />
4. ..<br />
5. ..<br />
<strong>AP</strong>TS : One Stop-Shop Solution provider <strong>for</strong> e-Governance.<br />
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Confidential and Proprietary<br />
Name of the IA:<br />
Name of the Project:<br />
Stage – III Bidding (Commercial) <strong>for</strong>mats<br />
(This <strong>for</strong>mat must be kept in a separate sealed cover)<br />
Form – F#1.<br />
Commercial Proposal<br />
(This <strong>for</strong>mat to be kept in a separate sealed cover super scribing “Commercial Bid”)<br />
S No<br />
Description of Service<br />
Basic Cost<br />
Amount in Rs.<br />
Taxes &<br />
Duties in Rs<br />
Total cost in<br />
Rs.<br />
(1) (2) (3) (4) (5)<br />
Study, Design, Develop, Test,<br />
Integrate & Implementation with one<br />
A<br />
year warranty - One Time Cost ( Form<br />
cost)<br />
Setting up of O&M team <strong>for</strong> Post Go<br />
B<br />
Live Support<br />
Post warranty support services – 1stYear<br />
B1<br />
B2<br />
B3<br />
B4<br />
C<br />
D<br />
E<br />
F<br />
G<br />
Post warranty support services – 2nd<br />
Year<br />
Post warranty support services – 3rd Year<br />
Post warranty support services – 4th Year<br />
Proposed Hardware Cost<br />
<br />
Other software, if any,<br />
<br />
Trainers Training<br />
Integration & Data Migration<br />
Change Management Cost (%age) on the<br />
base cost<br />
Total Cost (A+B+C+D+E+F+G) incl. of all<br />
Rs.<br />
Place : Bidder’s signature<br />
Date : and seal.<br />
<strong>AP</strong>TS : One Stop-Shop Solution provider <strong>for</strong> e-Governance.<br />
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Note: The basic cost is all-inclusive of all the costs of the infrastructure, deliverables, stationary<br />
etc except taxes and duties. All basic costs must be incorporated in the deliverable amount<br />
(i.e. transportation and lodging, supplies, administrative and overhead, support staff, etc.). The<br />
Contractor is responsible <strong>for</strong> providing all clerical and support staff required <strong>for</strong> fulfilling the<br />
project deliverables.<br />
Explain clearly the bill of materials above <strong>for</strong> the post implementation cost – Description of the<br />
resource, quantity, requirements if any <strong>for</strong> the resource, etc.,<br />
The rate shall be quoted inclusive of all taxes. The rate shall be considered as inclusive of tax<br />
even if quoted exclusive of tax.<br />
The rates shall be quoted in figure and words and only one rate shall be quoted in each item.<br />
Conditional tenders will not be accepted and rates once fixed shall be valid <strong>for</strong> the entire period<br />
of the contract.<br />
<strong>AP</strong>TS : One Stop-Shop Solution provider <strong>for</strong> e-Governance.<br />
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<strong>RFP</strong> – Excise e-Governance Project (<strong>EeGP</strong>) <strong>for</strong> Prohibition & Excise Department<br />
Confidential and Proprietary<br />
Name of the IA:<br />
Name of the Project:<br />
Form – P#99.<br />
Compliance/Agreed/ Enclosed/ Deviation Statement<br />
The following are the particulars of compliance/deviations from the requirements of the tender<br />
specifications.<br />
Bid document reference Yes/No Remarks<br />
1. Period of schedule<br />
2. Technical Specification of goods/ Services<br />
3. Form P#1<br />
4. Form P#2<br />
5. Form P#3<br />
6. Form P#4<br />
7. Form T#1<br />
8. Form T#2<br />
9. Form T#3<br />
10. Form T#4<br />
11. Form F#1(<strong>Online</strong> only on e-procurement website)<br />
11a. Un-priced F#1 (Bill of material)<br />
12. Pre-qualification criterion<br />
13. Technical specifications<br />
14. Financial bid <strong>for</strong>mat<br />
15. General instruction to bidders<br />
16. Standard procedure <strong>for</strong> bid evaluation<br />
17. General condition of proposed contract (GCC)<br />
18. Special Condition of proposed Contract (SCC)<br />
19. Exit Management Plan<br />
The specifications and conditions furnished in the bidding document shall prevail over those of<br />
any other document <strong>for</strong>ming a part of our bid, except only to the extent of deviations furnished<br />
in this statement.<br />
Note: For every item appropriate remarks should be indicated like ‘no deviation’, ’agreed’,<br />
‘enclosed’ etc. as the case may be.<br />
Place:<br />
Date :<br />
Bidder’s signature<br />
and seal.<br />
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Annexure D<br />
Service Level Agreement ( SLA)<br />
In order to achieve its objectives, the proposed <strong>EeGP</strong> system is required to meet certain key service<br />
levels which needs to be ensured by the IA during the development and maintenance period.<br />
• SLA Definition & Measurement<br />
As this project is a System Integration project, the implementation portion of the Agreement between<br />
Department and the selected IA will be in the <strong>for</strong>m of a Service Level Agreement, as provided in this<br />
Schedule of the Master Services Agreement (MSA).<br />
The SLAs specifies the expected levels of services to be provided by the IA to the stakeholders of the<br />
Project. This expected level is also called the baseline service level. Payment of the Charges payable to<br />
the IA is linked to the compliance with the SLA metrics laid down in the table provided as Appendix A to<br />
this Schedule of the MSA.<br />
A set of parameters has been identified to ensure the desired per<strong>for</strong>mance level of <strong>EeGP</strong> system. The<br />
table lists out the baseline per<strong>for</strong>mance level, method of measurement and how low high per<strong>for</strong>mances<br />
will be treated.<br />
The IA will get 100% of payment if the baseline per<strong>for</strong>mance metrics are complied. The IA will get lesser<br />
payment in case of a lower per<strong>for</strong>mance on any parameter as detailed in Appendix A.<br />
• SLA Metrics<br />
The Service Level metrics that define the Service Levels, the method of measurement of each SLA and<br />
penalty <strong>for</strong> not meeting the desired per<strong>for</strong>mance level are specified in Appendix A of this Schedule.<br />
During the contract period, it is envisaged that there could be changes to the SLA, in terms of addition,<br />
alteration or deletion of certain parameters, based on mutual consent of both the parties i.e.<br />
Department and IA.<br />
• SLA Monitoring<br />
a. The a<strong>for</strong>ementioned SLA parameters shall be measured on a daily / weekly /monthly /quarterly<br />
basis as per the individual SLA parameter requirements, through appropriate SLA Measurement<br />
tools to be designed by the IA <strong>for</strong> the purpose and audited by a 3rd party <strong>for</strong> accuracy and<br />
reliability.<br />
b. If the per<strong>for</strong>mance of the system/services is degraded significantly at any given point in time<br />
during the contract and if the immediate measures are not implemented and issues are not<br />
rectified to the complete satisfaction of Department or an agency designated by them, then<br />
Department will have the right to take appropriate corrective actions including termination of<br />
the contract.<br />
<strong>AP</strong>TS : One Stop-Shop Solution provider <strong>for</strong> e-Governance.<br />
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c. The SLAs defined in this Schedule of the MSA, shall be reviewed on an annual basis as<br />
Department decides after taking the advice of the IA, Department and other agencies. All the<br />
changes would be made by Department after consultation with the IA.<br />
• <strong>AP</strong>PLICABILITY OF THE MSA<br />
Apart from the provisions as set out in this schedule, the terms and conditions stated in the MSA<br />
shall apply mutatis mutandis to this SLA. In the event of a conflict in interpretation of any Article in<br />
the MSA and the SLA, the provisions of the MSA shall prevail.<br />
Appendix A<br />
SLA Critical Service<br />
Portal Applications& Services<br />
Portal & Services Availability Target<br />
availability monthly based on minutes court<br />
per month<br />
measured daily Guaranteed availability<br />
yearly<br />
Portal and Services Response Time (peak<br />
hours)<br />
Measured on the Portal LAN to eliminate<br />
network delays<br />
Coverage<br />
Hours<br />
24/7/365<br />
24/7/365<br />
Minimum<br />
Per<strong>for</strong>mance<br />
99.7%<br />
99.7%<br />
apts<br />
<strong>RFP</strong> – Excise e-Governance Project (<strong>EeGP</strong>) <strong>for</strong> Prohibition & Excise Department<br />
Confidential and Proprietary<br />
A. Portal Availability<br />
Per<strong>for</strong>mance Standard:<br />
Portal available 99.7% of the time <strong>for</strong> the entire calendar month Penalty:<br />
Failure to meet the above availability requirement will result in a penalty payment of penalty equivalent<br />
to 1% PBG amount to be deducted from the monthly bill. Failure to meet the above availability<br />
requirement <strong>for</strong> a second consecutive month will result in a penalty payment of 2% of the PBG amount.<br />
Failure to meet the above availability requirement <strong>for</strong> “n” consecutive month will result in a penalty<br />
payment of n% of the PBG amount<br />
B. Portal Security<br />
Per<strong>for</strong>mance Standard:<br />
Portal Security identifies security breaches, attempted breaches or attacks and takes corrective action<br />
within 2 hours of the occurrence.<br />
Penalty:<br />
Failure to meet the above security management requirement will result in a penalty payment of penalty<br />
equivalent to 1% PBG amount to be deducted from the monthly bill. Failure to meet the above<br />
requirement <strong>for</strong> a second consecutive month will result in a penalty payment of 2% of the PBG amount.<br />
Failure to meet the above requirement <strong>for</strong> a “n” consecutive month will result in a penalty payment of<br />
n% of the PBG amount<br />
C. Application Availability<br />
Per<strong>for</strong>mance Standard:<br />
Portal applications provided by the Implementing Agency will be available to the customer 99.5% of the<br />
time <strong>for</strong> the entire calendar month.<br />
Penalty:<br />
Failure to meet the above application availability requirement will result in a penalty payment of penalty<br />
equivalent to 1% PBG amount to be deducted from the monthly bill. Failure to meet the above<br />
availability requirement <strong>for</strong> a second consecutive month will result in a penalty payment of 2% of the<br />
PBG amount. Failure to meet the above availability requirement <strong>for</strong> a “n” consecutive month will result<br />
in a penalty payment of n% of the PBG amount<br />
D. Customer Service Responsiveness<br />
Per<strong>for</strong>mance Standard:<br />
Portal Customer Service provided by the Implementing Agency will be available to the customer 99.5%<br />
of the time <strong>for</strong> the entire calendar month.<br />
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Penalty:<br />
Failure to meet the above service requirement will result in a penalty payment of penalty equivalent to<br />
1% PBG amount to be deducted from the monthly bill. Failure to meet the above requirement <strong>for</strong> a<br />
second consecutive month will result in a penalty payment of 2% of the PBG amount. Failure to meet<br />
the above requirement <strong>for</strong> a “n” consecutive month will result in a penalty payment of n% of the PBG<br />
amount.<br />
E. Problem Resolution<br />
Per<strong>for</strong>mance Standard:<br />
Portal problem Resolution identifies hardware, software and communications problems within the<br />
Portal production environment and takes corrective action within 2 hours of the occurrence.<br />
Penalty:<br />
Failure to meet the above problem resolution will result in a penalty payment of enalty equivalent to 1%<br />
PBG amount to be deducted from the monthly bill. Failure to meet the above requirement <strong>for</strong> a second<br />
consecutive month will result in a penalty payment of 2% of the PBG amount. Failure to meet the above<br />
requirement <strong>for</strong> a “n” consecutive month<br />
will result in a penalty payment of n% of the PBG amount.<br />
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Annexure E<br />
Change Control Notice<br />
Change Control Note<br />
CCN Number:<br />
Part a: Initiation<br />
Title:<br />
Originator:<br />
Sponsor:<br />
Date of Initiation:<br />
Details of Proposed Change<br />
(To include reason <strong>for</strong> change and appropriate details / specifications. Identify any attachments<br />
as A1, A2 and A3 etc.)<br />
Authorized by Department<br />
Date:<br />
Name:<br />
Signature:<br />
Received by the Implementing Agency Date:<br />
Name:<br />
Signature:<br />
Change Control Note<br />
CCN Number:<br />
Part B: Evaluation<br />
(Identify any attachments as B1, B2, and B3 etc.)<br />
Changes to Services payment profile, documentation, training, service levels and component<br />
working arrangements and any other contractual issue.<br />
Brief Description of Solution<br />
Impact:<br />
Deliverables:<br />
Timetable:<br />
Other Relevant In<strong>for</strong>mation: (including value-added and acceptance criteria)<br />
Authorized by the IA<br />
Date:<br />
Name:<br />
Signature:<br />
Change Control Note<br />
CCN Number:<br />
Part C: Authority to Proceed<br />
Implementation of this CCN as submitted in<br />
Part A, in accordance with Part B is: (tick as<br />
appropriate)<br />
Approved<br />
Rejected<br />
Requires Further In<strong>for</strong>mation (as Follows or as<br />
Attachment 1 etc.)<br />
For Department and its nominated agencies For the implementing Agency<br />
Signature<br />
Signature<br />
Name:<br />
Name:<br />
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Page: 104 of 124
apts<br />
<strong>RFP</strong> – Excise e-Governance Project (<strong>EeGP</strong>) <strong>for</strong> Prohibition & Excise Department<br />
Confidential and Proprietary<br />
Annexure F<br />
Name of the Office<br />
Name of the<br />
Computer &<br />
Configurations<br />
EXISTING HARDWARE DETAILS<br />
Year of<br />
Supply<br />
No.<br />
Compute<br />
rs<br />
Name of the<br />
Printer<br />
No.<br />
Printe<br />
rs<br />
Year of<br />
Supply<br />
Addl.Commr.<br />
HQRS,Hyderabad Acer 2008 1 Hp 1 2008<br />
Addl.Commr. Acer 2008 1 Hp 1 2008<br />
Secretary Acer 2008 1 Hp 1 2008<br />
JC (Enft) NIL NIL 0 NIL 0 NIL<br />
JC (Director Academy) Acer 2008 1 Samsung 1 2008<br />
JC Distilleries Acer 2008 1 HP 1 2008<br />
AS Services) Acer 2008 1 Samsung 1 2008<br />
AS Hqrs Acer 2008 1 samsung 1 2008<br />
AS (M&A) Acer 2008 1 NIL 0 NIL<br />
AS labels Acer 2008 1 Samsung 1 2008<br />
DC Computers Acer 2008 1 - 0 -<br />
J.D. Technical Acer 2008 1 NIL 0 NIL<br />
PA to CPE Acer 2008 1 Samsung 1 2008<br />
PA to Secy Acer 2008 1 HP 1 2008<br />
A- Section Acer, HCL,HCL<br />
2008 , 2007,<br />
2007 3 HP 3 2008, 2003<br />
B-section Acer, 2008, 1 HP 1 2,003<br />
C-Section Acer, HCL 2008, 2007 2 HP 1 2003<br />
D-Section Acer 2008 1 samsung 1 2008<br />
E-Section Acer, HCL 2008, 2007 2 HP 2 2008, 2003<br />
G-Section Acer, HCL 2008, 2007 2 HP 2 2008, 2003<br />
H-Section Acer 2008 1 HP 1 2003<br />
I-Section Acer 2008 1 HP 1 2008<br />
J-Section Acer 2008 1 HP 1 2003<br />
K-Section Acer, HCL 2008, 2007 2 HP 2 2008, 2003<br />
L-Section Acer, HCL 2008, 2007 2 HP 1 2003<br />
M-Section Acer, HCL 2008, 2007 2 HP 2 2008, 2003<br />
T-Section Acer, HCL 2008, 2007 2 HP 2 2008, 2003<br />
A5 - Section Acer 2008 1 samsung 1 2008<br />
PA to Addl.Commr HCL 2003 1 HP 1 2003<br />
AAO Acer 2008 1 Samsung 1 2008<br />
DoE A- Section Acer, HCL 2008, 2007 2 HP 2 2008, 2003<br />
DoE C- Section Acer 2008 1 HP 1 2008<br />
DoE B- Section NIL NIL 0 NIL 0 NIL<br />
AC STF Acer 2008 1 HP 1 2008<br />
DDBAS Distilleries NIL NIL 0 NIL 0 NIL<br />
A- Section NIL NIL 0 NIL 0 NIL<br />
B-section NIL NIL 0 NIL 0 NIL<br />
LC (Labelling Cell NIL NIL 0 NIL 0 NIL<br />
DC (Enft) Acer 2008 1 NIL 0 NIL<br />
DC - Hyderabad<br />
Zenith,Assembles(<br />
2) 2002, 2007 3<br />
HP, MSP,<br />
TVS 3<br />
2009,<br />
2002,98<br />
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Page: 105 of 124
apts<br />
<strong>RFP</strong> – Excise e-Governance Project (<strong>EeGP</strong>) <strong>for</strong> Prohibition & Excise Department<br />
Confidential and Proprietary<br />
DC - Ranga Reddy HCL,Assembled 2009 3 HP, HP 1050 2 2008<br />
DC - Adilabad Assembled 2009 1 Canon 1 2009<br />
DC - Nizamabad Assembled 2006 1 HP 1020 1 2006<br />
DC - Medak HCL 2008 1 Canon 1 2010<br />
HCL 2010 1<br />
HP Laser jet<br />
M1319f 1 2010<br />
DC - Nalgonda<br />
MFD<br />
DC - Mahaboobnagar Wipro 1999, 2005 2 HP,HP 2 1999, 2005<br />
DC - Warangal Wipro 1999 1 - 0<br />
DC - Karimnagar Wipro 1999 1 TVS 1 1999<br />
DC - Khammam Wipro, Comaq 1999, 2008 2 Samsung 1 2008<br />
DC - Kurnool HP 2005 1 HP 1020 1 2005<br />
DC - Chittoor Lenovo 3000 2006 2 HP Laser jet 1 2006<br />
DC - Anantapur Wipro 1999 1 TVS 1 1999<br />
DC - Kadapa HCL 2008 1 HP Laser Jet 1 2008<br />
DC - Nellore HCL 2006 1 Canon 1 2006<br />
DC - Prakasam Dell 2009 1 HP 1 2009<br />
DC - Guntur Dell 2011, 2012 4 HP 4 2011, 2012<br />
DC - Vijayawada HCL 2007 1<br />
HP Laser jet<br />
3050<br />
1 2007<br />
DC - West Godavari HCL,LG 2006 2<br />
TVS, HP -<br />
3050 2 2006<br />
1999, 2008,<br />
TVS 345 &<br />
Wipro, PCS, HP<br />
3<br />
DC - East Godavari<br />
2008<br />
HP<br />
2 1999, 2008<br />
DC - Visakhapatnam wipro 1999 1 dotmatrix 1 1999<br />
DC - Vizianagaram Wipro 1999 1 Dot Matrix 1 1999<br />
DC - Srikakulam HCL Pentium R 2006 1 HP Laser jet 1 2006<br />
AC - Srikakulam Zenth 1999 1 TVS 1 1999<br />
AC - Vizianagaram Acer 2005 1 HP 1 2005<br />
AC - Visakhapatnam Zenth 2001 1 TVS 1 2001<br />
AC East Godavari LG 2005 1 HP 1 2005<br />
AC - West Godavari Assenbled 2005 1 HP 1 2005<br />
AC - Krishna Assembled 2005 1 Not working 0 0<br />
AC - Guntur Zenth 1999 1 Dot matrix 1 1999<br />
AC - Ongole Dell 2005 1 Canon 1 2005<br />
AC - Nellore LG 2006 1 EPSON 1 2006<br />
AC - Chittoor Zenth 1999 1 Dot matrix 1 1999<br />
AC - Anantapur Zenith 1999 1 Dot Matrix 1 1999<br />
AC - Kadapa HCL 2009 1 HP 1 2009<br />
AC - Kurnool Wipro 1998 1 TVS-32 1 1998<br />
AC - Adilabad Wipro 1998 1 TVS-32 1 1998<br />
AC - Karimnagar Wipro 1998 1 TVS-32 1 1998<br />
AC - Medak HCL 2009 1 Canon 1 2009<br />
AC - Nizamabad LG 2010 1 Samsung 1 2012<br />
AC - Khammam NIL NIL 0 NIL 0 NIL<br />
AC - Nalgonda Wipro 1998 1 TVS-32 1 1998<br />
AC - Mahabubnagar Wipro 1998 1 TVS-32 1 1998<br />
AC - Warangal Acer 1999 1 TVS 1 1999<br />
AC - Hyderabad PCS 2005 1 HP 1 2006<br />
AC - Ranga Reddy Assenbled 2002 1 HP 1 2005<br />
AC - Distilleries Tirupati Acer 2008 1 Samsung 1 2008<br />
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Page: 106 of 124
apts<br />
<strong>RFP</strong> – Excise e-Governance Project (<strong>EeGP</strong>) <strong>for</strong> Prohibition & Excise Department<br />
Confidential and Proprietary<br />
AC - Distilleries Kakinada Acer 2005 1 TVS 1 1999<br />
AC - Distilleries<br />
Vijayawada Acer 2008 1 Samsung 1 2008<br />
AC - Distileries<br />
Hyderabad-I NIL NIL 0 NIL 0 NIL<br />
AC - Distileries<br />
Hyderabad-II Acer 2008 1 Samsung 1 2008<br />
Assistant Secretary(Hqrs) Acer 2008 1 Samsung 1 2008<br />
Assistant Secretary(Enft) NIL NIL 0 NIL 0 NIL<br />
ES - Srikakulam Wipro 1998 1 TVS 1 1998<br />
ES - Palasa HCL 2005 1 HP3050 1 2005<br />
ES - Vizianagaram Wipro 1999 1<br />
TVS Dot<br />
matrix 1 1999<br />
ES - Parvathipuram HCL 2005 1 HP 1 2005<br />
ES - Visakhapatnam HCL 2003 1 HP 1 2003<br />
ES - Anakapalli HCL 2006 1 HP 1 2006<br />
ES - Gajuwaka HCL 2006 1 HP 1 2006<br />
ES - Kakinada Wipro 1999 1<br />
TVS Dot<br />
matrix 1 1999<br />
ES - Rajahmundry Assembled 2005 1 Canon 1 2005<br />
ES - Amalapuram NIL NIL 0 NIL 0 NIL<br />
ES - Eluru HCL 2005 1 HP 1 2005<br />
ES - Bhimavaram HCL 2005 1 HP 1 2006<br />
ES - Machillipatnam Dell 2006 1 HP 1 2006<br />
ES - Vijayawada PCS 2009 1 HP 1 2009<br />
ES - Guntur Wipro 1998 1 TVS 1 1998<br />
ES - Tenali Acer 2005 1 HP 1 2005<br />
ES - Narsaraopeta Acer 2003 1 HP 1 2003<br />
ES - Ongole Wipro 1999 1 TVS 1 1999<br />
ES - Markapur PCS 2007 1 HP 1 2007<br />
ES - Nellore NIL NIL 0 NIL 0 NIL<br />
ES - Gudur HP, Micro PVT 2006 2 HP 2 2006<br />
ES - Chittoor Wipro 1999 1<br />
TVS Dot<br />
matrix 1 1999<br />
ES - Tirupati Wipro 1998 1 TVS 1 1998<br />
ES - Anantapur Wipro 1999 1<br />
TVS Dot<br />
matrix 1 1999<br />
ES - Penukonda Samsung 2006 1 NIL 0 NIL<br />
ES - Kurnool Wipro 1999 1<br />
TVS Dot<br />
matrix 1 1999<br />
ES - Nandyal Wipro 1998 1 TVS 1 1998<br />
ES - Kadapa Wipro, PCS, HP 1998, 2006 2<br />
TVS, HP -<br />
3050 2 1998, 2006<br />
ES - Proddatur Assembled 2005 1 HP 1 2005<br />
ES - Hyderabad Wipro, Acer 1998, 2008 2<br />
TVS, HP -<br />
3050 2 1998, 2008<br />
ES - Secunderabad HP 2005 1 HP 1 2005<br />
ES - Dhoolpet Compaq 2006 1 HP 1 2006<br />
ES - Saroornagar Wipro 1998 1 TVS 1 1998<br />
ES - Medchal PCS, Compaq 20,062,009 2 HP 1 2006<br />
ES - Rajendranagar Compaq, PCS 2006, 2008 2 HP 2 2006, 2008<br />
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Page: 107 of 124
apts<br />
<strong>RFP</strong> – Excise e-Governance Project (<strong>EeGP</strong>) <strong>for</strong> Prohibition & Excise Department<br />
Confidential and Proprietary<br />
ES - Mahabubnagar Assembled 2007 1 HP 1 2008<br />
ES - Nagarkurnool HP 2007 1 HP 1 2007<br />
ES - Gadwal NIL NIL 0 NIL 0 NIL<br />
ES - Nalgonda Wipro 1999 1<br />
TVS Dot<br />
matrix 1 1999<br />
ES - Miryalaguda HP & PCS 2007 2 HP 2 2007<br />
ES - Nizamabad Assembled 2007 1 HP 1 2006<br />
ES - Kamareddy PCS 2006 1 HP 1 2006<br />
ES - Medak Assembled 2005 1 HP 1 2005<br />
ES - Sangareddy Wipro 1998 1 MSP-345 1 1998<br />
ES - Warangal Compaq 2003 1 HP 1 2003<br />
ES - Mahabubabad PCS 2006 1 HP 1 2006<br />
ES - Khammam LG(2) 2003, 2005 2 HP Canon 2 2005, 2003<br />
ES - Kothagudem Assembled 2006 1 HP 1 2006<br />
ES - Karimnagar Assembled 2006 1 HP 1 2006<br />
ES - Godavarikhani PCS 2006 1 HP 1 2006<br />
ES - Jagital HP 2006-2007 1 HP 1 2007-2008<br />
ES - Adilabad Wipro 1999 1<br />
TVS Dot<br />
matrix 1 1999<br />
ES - Mancherial PCS 582 2007 1 HP 1 2007<br />
TOTAL 163 149<br />
Statement showing the list of Check Post in Prohibition and Excise Department<br />
Sl.No. Name of the check Post Name of the District<br />
1 Kodikonda<br />
2 Thumukunta<br />
3 Vidapanakal<br />
4 Gadakale<br />
Ananthapur<br />
5 Malkamarru<br />
6 Obulapuram<br />
7 Rly. Station Gunthakal<br />
8 Naraharipet(ICP)<br />
9 Palamaner<br />
10 Punganur<br />
Chittor<br />
11 Baireddypalli<br />
12 Venkatadrikota<br />
13 Bheemunivaripalem(ICP) Nellore<br />
14 Salura(ICP)<br />
15 Madnur (Salabathpur)<br />
Nizamabad<br />
16 Yamcha<br />
17 Zaheerabad Medhak<br />
18 Purushottamapuram<br />
19 Ichapuram(ICP)<br />
Srikakulam<br />
20 Krishna<br />
21 Nandini<br />
Mahaboobnagar<br />
22 Ravulapally<br />
23 Nepapalli<br />
24 Eduralanka<br />
East Godavari<br />
25 Sunkarapalam<br />
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Page: 108 of 124
apts<br />
<strong>RFP</strong> – Excise e-Governance Project (<strong>EeGP</strong>) <strong>for</strong> Prohibition & Excise Department<br />
Confidential and Proprietary<br />
26 Kunta Khammam<br />
27 Bhoraj (ICP)<br />
28 Bhainsa<br />
29 Womkidi<br />
Adilabad<br />
30 Ghampur<br />
31 Laxmipur<br />
32 Madhavaram<br />
33 Kosgi<br />
34 Halarive<br />
35 Haoligonda<br />
Karnool<br />
36 Sirignppa<br />
37 Naguladinne<br />
38 Saluru<br />
39 Paravathipuram<br />
Vijayanagaram<br />
Statement Showing the Asst. Commnr. Distilleries, Hyd-1<br />
Sl.No. Name of the Distilleries Location<br />
1 M/s. A.P.Met Bolaram, Medak Dist.<br />
2 M/s. Viva Dolan Spirits Gaganpahad, R.R.Dist.<br />
3 M/s. Aroma Disst. Sanathnagar, Hyd.<br />
4 M/s. Kapitan Disst. Balnagar, Hyd.<br />
5 M/s. Rhizome Disst. Medchal, R.R. Dist.<br />
6 M/s. R.K. Disst. Medchal, R.R. Dist.<br />
7 M/s. Shaw Wallace & Co.<br />
8 M/s. SKOL Breweries Medhak Dist.<br />
9 M/s. Nizam Sugars<br />
10 M/s. N.S.L. Mumbojipally<br />
11 M/s. Paramount Disst.<br />
12 M/s. Bhavani Disst.<br />
13 M/s. Bekelte Hylen<br />
14 M/s. Raichem Industries<br />
15 Excise Officer, Balanagra<br />
16 Excise Officer, Jeedimetla<br />
17 Excise Officer, Patancheruvu<br />
18 O/o The A.C.(D)<br />
Statement Showing the Asst. Commnr. Distilleries, Hyd-II<br />
Sl.No. Name of the Distilleries Location<br />
1 M/s. Bagga Disst. Sathamarai, R.R.Dist.<br />
2 M/s. Hyderabad Disst. IDA Uppal, Hyd.<br />
3 M/s. Kamal Wilery Disst. Kothur, Mahaboobnagar<br />
4 M/s. Khoday Industries Shamshabad, R.R.Dist.<br />
5 M/s. Liquor India Ltd. IDA Nacharam, Hyd.<br />
6 M/s. United Spirits Malkajgiri, Hyd.<br />
7 O/o The A.C.(D)II<br />
8 M/s. Indian Chemicals<br />
9 M/s. Paras Collins Shamshabad, R.R.Dist.<br />
10 M/s. Radico Khaitan Ltd. Thimmapur, Mahaboobnagar<br />
11 M/s. Sri Venkateshwara Disst. Toopran, Medhak<br />
12 M/s. United Breweries Nacharam, Hyd.<br />
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Page: 109 of 124
apts<br />
<strong>RFP</strong> – Excise e-Governance Project (<strong>EeGP</strong>) <strong>for</strong> Prohibition & Excise Department<br />
Confidential and Proprietary<br />
13 Excise Officer, Charminar<br />
14 Excise Officer, Nacharam<br />
15 O/o. The AC(D)II<br />
16 M/s. Priyanka Disst.<br />
17 M/s. Vindale Disst. & Breweries<br />
18 M/s. Parke Devis<br />
19 O/o The AC(D)II<br />
Statement Showing the Asst. Commnr. Distilleries, Thirupati<br />
Sl.No. Name of the Distilleries Location<br />
1 M/s. Eagle Disst. Kadapa Town, Kadapa Dist.<br />
2 M/s. Empee Sugars<br />
3 M/s. Esveeaar Disst. Renikunta, Thirupati<br />
4 M/s. Mohan Breweries Pallur(V), Chitoor<br />
5 M/s. O.R. Disst.<br />
6 M/s. Sagar Sugars & Allied Products<br />
7 Excise Officer Industries, Thirupati<br />
Statement Showing the Asst. Commnr. Distilleries, Vijayawada<br />
Sl.No. Name of the Distilleries Location<br />
1 M/s. Andhra Sugars<br />
2 M/s. Continental Wines<br />
3 M/s. Durga Liquors Kankipadu, Krishna Dist.<br />
4 M/s. Gowtham Agro Industries Chintalpudi, West Godavari<br />
5 M/s. H.K.V.P.B.C. Ltd.<br />
6 M/s. Jeypore Sugars<br />
7 M/s. K.C.P. Ltd.<br />
8 M/s. Pearl Disst. Singarayakonda, Prakasham Dist.<br />
9 M/s. Sree India Disst.<br />
10 M/s. Sree Rama Disst.<br />
11 Excise Officer Vijayawada<br />
12 O/o The AC(D)<br />
Statement Showing the Asst. Commnr. Distilleries, Kakinada<br />
Sl.No. Name of the Distilleries Location<br />
1 M/s. Artos Breweries Ramachandrapuram, E.Godavari<br />
2 M/s. G.M.R. Sankali<br />
3 M/s. Navabharathi Ferro Alloys<br />
4 M/s. N.C.S. Estates<br />
5 M/s. Prag Disst. Rangampet, E.Godavari<br />
6 M/s. Savaraya Sugars<br />
7 M/s. Tem Disst.<br />
8 M/s. United Millineum Bantupalli(V), Sreekakulam Dist.<br />
9 Excise Officer Kakinada<br />
10 O/o The AC(D)<br />
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Page: 110 of 124
apts<br />
<strong>RFP</strong> – Excise e-Governance Project (<strong>EeGP</strong>) <strong>for</strong> Prohibition & Excise Department<br />
Confidential and Proprietary<br />
SL.NO<br />
REVENUE DIST.<br />
HEADED BY D.C.<br />
NAME OF THE<br />
<strong>EXCISE</strong><br />
DIST.HEADED BY<br />
P&ES(WORKING<br />
UNDER DC)<br />
List of SHOs<br />
NAME’S OF THE S.H.O’S<br />
WORKING UNDER P&ES /D.C.<br />
TOTLAL<br />
S.H.O.’S<br />
IML DEPOTS/CHECK<br />
POSTS/ BMPP<br />
1 2 3 4 5 6<br />
1 SRIKAKULAM 1.P&ES<br />
SRIKAKULAM<br />
1.SHO SRIKAKULAM<br />
1.IML DEPOT<br />
SRIKAKULAM<br />
2.SHO AMUDALAVALASA<br />
2.CHECK POST<br />
PURUSHOTT<strong>AP</strong>URAM<br />
3.SHO RANASTHALAM<br />
3.CHECK POST<br />
VASUNDARA<br />
4. SHO PONDURU 4.BMPP-1<br />
PAT<strong>AP</strong>ATNAM<br />
5.SHO NRASANN<strong>AP</strong>ETA<br />
5.BMPP-II PALASA<br />
6.PALAKONDA<br />
14 6.BMPP-III SOMPETA<br />
7.SHO RAJAM<br />
7.BMPP-IV<br />
ICH<strong>AP</strong>URAM<br />
2.PALASA<br />
1.SHO PAT<strong>AP</strong>ATNAM<br />
2.SHO KOTHURU<br />
3.SHO TEKKALI<br />
4.SHO KOTABOMMALI<br />
5.SHO PALASA<br />
6.SHO SOMPETA<br />
7.SHO ICH<strong>AP</strong>URAM<br />
2 VIZIANAGARAM 2.P&ES<br />
VIZIANAGARAM<br />
1.SHO VIZIANAGARAM-I<br />
1.CHECK POST<br />
P.KONAVALASA<br />
2. SHO VIZIANAGARAM-II 2.CHECK POST<br />
KONERU<br />
3.SHO BHOG<strong>AP</strong>URAM<br />
3.IML NELLIMARLA.<br />
4.SHO SHO CHEEPURUPALLI<br />
5.SHO NELIMARLA<br />
6.SHO GAJ<strong>AP</strong>ATHINAGARAM<br />
7.SHO S.KOTA<br />
8.KOTHAVALASA<br />
13<br />
2.P&ES<br />
PARVATHIPURAM<br />
3 VISHAK<strong>AP</strong>ATNAM 1.P&ES<br />
VISHAK<strong>AP</strong>ATNAM<br />
2.P&ES<br />
ANAK<strong>AP</strong>ALLI<br />
1.SHO BOBBILI<br />
2.SHO THERLAM<br />
3.SHO SALUR<br />
4.SHO PARVATHIPURAM<br />
5.SHO KURUPAM<br />
1.SHO VISHAK<strong>AP</strong>ATNAM-I<br />
1.BMPP PADERU<br />
2. SHO VISHAK<strong>AP</strong>ATNAM-II 2.BMPP CHINT<strong>AP</strong>ALLI<br />
3. SHO VISHAK<strong>AP</strong>ATNAM-III 3.BMPP ARAKU<br />
4. SHO VISHAK<strong>AP</strong>ATNAM-IV 17 4.BMPPNARSIPATNAM<br />
1.SHO CHODAVARAM<br />
5.IML DEPOT VIZG-I<br />
2.SHO MADUGULA<br />
6. IML DEPOT VIZG-II<br />
JERRIPOTHUL<strong>AP</strong>ALEM<br />
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apts<br />
<strong>RFP</strong> – Excise e-Governance Project (<strong>EeGP</strong>) <strong>for</strong> Prohibition & Excise Department<br />
Confidential and Proprietary<br />
3.GAJUWAKA<br />
3.SHO ANAK<strong>AP</strong>ALLI<br />
4.SHO NARSIPATNAM<br />
5.SHO CHINT<strong>AP</strong>ALLI<br />
6.SHO YELAMANCHILLI<br />
7.SHO PAYAKARAO PETA<br />
8.SHO PADERU<br />
9.SHO ARAKU<br />
1. SHO VISHAK<strong>AP</strong>ATNAM-V<br />
(PENDURTHY)<br />
2.SHO GAJUWAKA<br />
3.SHO BEEMILI<br />
4.SHO SABBAVARAM<br />
7.CHEMICAL<br />
EXAMINER<br />
VISHAK<strong>AP</strong>ATNAM.<br />
4 EAST GODAVARI 1.P&ES KAKINADA 1.SHO KAKINADA-I(SOUTH)<br />
1.CHECK POST<br />
SUNKAR<strong>AP</strong>ALEM<br />
2. SHO KAKINADA-II NORTH 2.BMPP NEEL<strong>AP</strong>ALLI<br />
3.SHO PIT<strong>AP</strong>URAM<br />
3.BMPP<br />
SUNKARAOALEM<br />
4.SHO TALLAREVU<br />
4.IML DEPOT EG-I<br />
SAMAIKOTA<br />
5.SHO PEDD<strong>AP</strong>URAM<br />
5.IML DEPOT EG-2<br />
RAJAMUNDRY<br />
6.TUNI<br />
6.IML DEPOT-3<br />
AMAL<strong>AP</strong>URAM<br />
2.P&ES<br />
RAJAMUNDRY<br />
1.SHO RAJAMUNDRY-INORTH<br />
2. SHO RAJAMUNDRY-II<br />
SOUTH<br />
3.SHO ALAMURU<br />
4.SHO RAYAVARAM<br />
19<br />
7. CHEMICAL<br />
EXAMINER,<br />
KAKINADA.<br />
3.P&ES<br />
AMAL<strong>AP</strong>URAM<br />
5 WEST GODAVARI 1.P&ES ELURU 1.SHO ELURU<br />
5.SHO KORUKONDA<br />
6.SHO RAMPACHODAVARAM<br />
7.SHO ADDALEEGALA<br />
8.PRATHIPATU<br />
1.SHO RAMCHANR<strong>AP</strong>URAM<br />
2.SHO AMAL<strong>AP</strong>URAM<br />
3.SHO MUMMIDIVARAM<br />
4.SHO KOTH<strong>AP</strong>ETA<br />
5.SHO RAZOLE<br />
2.SHO CHINTHAL<strong>AP</strong>UDI<br />
3.SHO BIMADOLE<br />
4.SHO KOVVUR<br />
5.SHO JANGAREDDYGUDEM<br />
6.SHO POLAVARAM<br />
13<br />
1.IML DEPOT<br />
CHANGALLU<br />
2.IML DEPOT-2, ELURU<br />
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2.P&ES<br />
BHIMAVARAM<br />
6 KRISHNA 1.P&ES<br />
MACHILLIPATNAM<br />
2.P&ES<br />
VIJAYAWADA<br />
7.SHO TADEPALLIGUDEM<br />
1.SHO TANUKU<br />
2.SHO PALAKOLE<br />
3.SHO NARAS<strong>AP</strong>URAM<br />
4.SHO BHIMAVARAM<br />
5.SHO AKIVEDU<br />
6.SHO PENUGONDA<br />
1.SHO MACHILIPATNAM<br />
2.SHO BANTUMILI<br />
3.SHO AVANIGADDA<br />
4.SHO MOVVA<br />
5.SHO GUDIWADA<br />
6.SHO KAIKALURU<br />
7.SHO MANDAVALLI<br />
8.SHO GANAVARAM<br />
9.SHO VUYYURU<br />
1.SHO VIJAYAWADA EAST<br />
2. SHO VIJAYAWADA WEST<br />
3. SHO<br />
VIJAYAWAD<strong>AP</strong>ATAMATA<br />
4. SHO<br />
VIJAYAWADABHAVANIPURAM<br />
5.SHO NANDIGAMA<br />
6.SHO MYALAVARAM<br />
7.SHO KANCHIKACHERLA<br />
8.SHO JAGGAIAHPETA<br />
9.SHO NUZIVID<br />
10.SHO TIRUVURU<br />
11.SHO VISSAN<strong>AP</strong>ET<br />
7 GUNTUR 1.P&ES GUNTUR 1.SHO GUNTUR –I<br />
2.P&ES TENALI<br />
2.SHO GUNTUR-II<br />
3.SHO MANGALAGIRI<br />
4.SHO PEDAKUR<strong>AP</strong>ADU<br />
5.SHO PRATHIPADU<br />
1.SHO TENALI<br />
2. SHO DUGGIRALA<br />
3.SHO REPALLE<br />
4.SHO NAGARAM<br />
5.SHO B<strong>AP</strong>ATLA<br />
6.SHO PONNURU<br />
20<br />
20<br />
1.IML DEPOT<br />
VIJAYAWADA-1, AUTO<br />
NAGAR<br />
2.IML DEPOT<br />
VIJAYAWADA -2,<br />
GUDIWADA.<br />
1.IML DEPOT<br />
GUNTUR-I<br />
2.IML DEPOT<br />
GUNTUR-2, TENALI,<br />
3.IML DEPOT<br />
GUNTUR-3,<br />
NARSARAOPETA<br />
4.CHEMICAL<br />
EXAMINER<br />
GUNTUR(I/C).<br />
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3.P&ES<br />
NARSARAOPETA<br />
1.SHO SATEN<strong>AP</strong>ALLI<br />
2.SHO KROSURU<br />
3.SHO NARSARAOPETA<br />
4.SHO CHILAKALURIPETA<br />
5.SHO PIDUGURALLA<br />
6.SHO MANCHERALA<br />
7.SHO VINUKONDA<br />
8.SHO GURAJALA<br />
9.SHO IPUR<br />
8 PRAKASAM 1.P&ES ONGOLE 1.SHO ONGOLE<br />
2.SHO CHIMAKURTHY<br />
3.SHO CHIRALA<br />
4.SHO PARCHOOR<br />
5. SHO ADDANKI<br />
2.P&ES MARK<strong>AP</strong>UR 1.SHO SHO KANDUKUR<br />
2.SHO SINGARAYA KONDA<br />
3. SHO PODILI<br />
4.SHO DARSI<br />
5. SHO KANIGIRI<br />
6.SHO MARK<strong>AP</strong>UR<br />
7.SHO YERRAGOND<strong>AP</strong>ALEM<br />
8.SHO GIDDALURU<br />
9.SHO CUMBUM<br />
9 S.P.S.R.NELLORE 1.P&ES NELLORE 1.SHO NELLORE-I<br />
2.SHO NELLORE-II<br />
3.SHO KAVALI<br />
4.SHO UDAYAGIRI<br />
5.SHO VINJAMOOR<br />
6.SHO KOVUR<br />
7.SHO ATMAKUR<br />
8.SHO INDUKURPET<br />
9.SHO BUCHIREDDYPALEM<br />
2.P&ES GUDUR 1.SHO GUDUR<br />
2.SHO VAKADU<br />
3.SHO SULLURPET<br />
4.SHO NAIDUPET<br />
5.SHO VENKATAGIRI<br />
6.SHO RAIPUR<br />
10 CHITTOOR 1.P&ES CHITTOOR 1.SHO CHITTOOR URBAN<br />
2.SHO CHITTOOR RURAL<br />
3.SHO KARVETI NAGAR<br />
4.SHO MADAN<strong>AP</strong>ALLE<br />
5. SHO MULAKALACHERUVU<br />
6.SHO PUNGANUR<br />
14<br />
15<br />
18<br />
1.IML DEPOT<br />
PERNAMITTA ONGOLE<br />
1.IML DEPOT<br />
DEVARAL<strong>AP</strong>LEM<br />
NELLORE<br />
2.B.V.PALEM CHECK<br />
POST.<br />
1.IML DEPOT –I<br />
PULAKAL<strong>AP</strong>ATTU<br />
2.IML DEPOT –II<br />
TIRUPATI<br />
3.CHEMICAL<br />
EXAMINER CHITTOOR.<br />
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2.P&ES TIRUPATI<br />
11 ANANT<strong>AP</strong>UR 1.P&ESS<br />
ANANT<strong>AP</strong>UR<br />
2.P&ES<br />
PENUKONDA<br />
7.SHO PALAMANER<br />
8.SHO KUPPAM<br />
9.SHO VAYALPAD<br />
10.SHO PILER<br />
1.SHO TIRUPATI URBAN<br />
2.SHO TIRUPATI RURAL<br />
3.SHO PAKALA<br />
4.SHO PUTTUR<br />
5. SHO TIRUMALA<br />
6.SHO SRIKALAHASTHI<br />
7.SHO SATHYAVEDU<br />
8. SHO NAGARI<br />
1.SHO ANAT<strong>AP</strong>UR<br />
2.SHO GOTTY<br />
3.SHO GUNTAKAL<br />
4.SHO URAVAKONDA<br />
5.SHO TADIPATRI<br />
6.SHO SINGANAMALA<br />
7.SHO KANEKAL<br />
8.SHO RAYADURY<br />
1.SHO DHARMAVARAM<br />
2.SHO KALYANDURG<br />
3.SHO KAMBADUR<br />
4.SHO C.K.PALLI<br />
5.SHO PENUKONDA<br />
6.SHO PUTT<strong>AP</strong>ARTY<br />
7.SHO HINDUPUR<br />
8.SHO KADIRI<br />
9.SHO TANAKAL<br />
10.SHO MADAKASIRA<br />
18<br />
1.IML DEPOT<br />
GEORGEPET<br />
12 KURNOOL 1.P&ES KURNOOL 1.SHO KURNOOL<br />
1.IML DEPOT<br />
KURNOOL<br />
2.SHO KODURNUR<br />
2.NAGULADINNE<br />
CHECK POST<br />
3.SHO NANDIKOTKUR<br />
3.MADHAVAM CHECK<br />
POST<br />
4.SHO ALUR<br />
4.HOLAGUDA CHECK<br />
POST<br />
5.SHO SDONI<br />
5.P.HARIVANAM<br />
CHECKPOST<br />
14<br />
6.SHO YEMMIGANUR<br />
6.CHATRAGUDI<br />
CHECKPOST<br />
7.SHO KOSIGI<br />
7.B<strong>AP</strong>URAM<br />
CHECKPOST<br />
8.SHO PATHIKONDA<br />
8.BMPP<br />
YEMMIGANUR<br />
2.P&ES NANDYAL 1.SHO DHONE 9.CHEMICAL<br />
EXAMINER, KURNOOL<br />
2.SHO ATMAKUR<br />
3.SHO NANDYAL<br />
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4.SHO ALLAGADDA<br />
5.SHO KOLLAKUNTLA<br />
6.SHO BANAGAN<strong>AP</strong>ALLI<br />
13 KAD<strong>AP</strong>A 1.P&ES KAD<strong>AP</strong>A 1.SHO KAD<strong>AP</strong>A<br />
2.SHO RAYACHOTY<br />
3.SHO LAKKIREDDYPALEM<br />
4.SHO RAJAMPET<br />
5.SHO SIDHOUT<br />
6.SHO KODUR<br />
2.P&ES<br />
PRODDATUR<br />
14 HYDERABAD 1.P&ES<br />
HYDERABAD<br />
2.P&ES<br />
SECUNDERABAD<br />
3.P&ES DHOOLPET<br />
15 RANGAREDDY 1.P&ES<br />
SAROORNAGAR<br />
2.P&ES MEDCHAL<br />
3.P&ES RAJENDRA<br />
NAGAR<br />
1.SHO YERRAGUNTLA<br />
2.SHO JAMMALAMADUGU<br />
3.SHO PRODDATUR<br />
4.SHO PULLIVENDULA<br />
5.SHO MUDDANUR<br />
6.SHO MYDUKUR<br />
7.SHO BADVEL<br />
1.SHO NAMPALLY<br />
2.SHO GOLCONDA<br />
3.SHO AMEERPET.<br />
1.SHO SECUNDERABAD<br />
2.SHO MUSHEERABAD<br />
3.SHO MAREDPALLY<br />
4.SHO KACHIGUDA<br />
1.SHO DHOOLPET<br />
2.SHO NARAYANAGUDA<br />
3.SHO CHARMINAR<br />
4.SHO MALAKPET<br />
1.SHO SAROORNAGAR<br />
2.SHO HAYATHNAGAR<br />
3.SHO IBRAHIMPATNAM<br />
4.SHO MAHESHWARAM<br />
5.SHO UPPAL<br />
6.SHO GHAYKESAR<br />
1.SHO MEDCHAL<br />
2.SHO MALKAJGIRI<br />
3.SHO QUTHUBULL<strong>AP</strong>UR<br />
4.SHO BAL;ANAGAR<br />
1.SHO RAJENDRA NAGAR<br />
2.SHO CHEVELLA<br />
3. SHO PARGI<br />
4.SHO SHERILINGAMPALLY<br />
5.SHO VIKARABAD<br />
6.SHO MARPALLY<br />
7.SHO TANDUR<br />
13<br />
11<br />
17<br />
1.IML DEPOT KAD<strong>AP</strong>A.<br />
1.IML DEPOT –I,<br />
PEERJADIGUDA<br />
2.IML DEPOT-II,<br />
KOMPALLY.<br />
1.IML DEPOT –<br />
RANGAREDDY<br />
2.IML DEPOT-<br />
BORAMPET<br />
3.IML DEPOT JALPALLY<br />
4.IML DEPOT DEVARA<br />
YANJAL.<br />
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16 MAHABOOBNAGAR 1.P&ES<br />
1.SHOMAHABOOBNAGAR<br />
1.IML POST TIMAJIPET<br />
MAHABOOBNAGAR 2.SHO JADCHERTLA<br />
2.KRISHNA CHECK<br />
POST<br />
3.SHO SHADNAGAR<br />
3.KRISHNA CHECK<br />
POST<br />
4.SHOKODANGAL<br />
4.NANDINI CHECPOST<br />
2.P&ES<br />
NAGARKURNOOL<br />
1.SHO NAGARKURNOOL<br />
5.NANDINI CHECK<br />
POST<br />
2.SHO KOLL<strong>AP</strong>UR<br />
6.RAVAL<strong>AP</strong>ALLY<br />
CHECK POST<br />
3.SHO ACHAMPET<br />
16 7.BMPP BALGERA<br />
4.SHO TELK<strong>AP</strong>ALLY<br />
8. BMPP BALGERA<br />
5.SHO KALWAKURTY<br />
9.BMPP NARAYANPET<br />
6. AMANGAL. 10. BMPP<br />
NARAYANPET<br />
3.P&ES GADWAL 1.SHO GADWAL<br />
2.SHO ALAMPUR<br />
3.SHO WNARPARTY<br />
4.SHO KOTHKOTA<br />
5.SHO NARAYANPET<br />
6.SHOATMAKUR<br />
17 NALGONDA 1.P&ES NALGONDA 1.SHO NALGONDA<br />
1.IML DEPOT-I<br />
NALGONDA<br />
2.SHO HALIYA<br />
2.IML DEPOT-<br />
IIKONDAMADUGU.<br />
3.SHO DEVARAKONDA<br />
4.SHONAMPALLY<br />
5.SHO BHONGIR<br />
6.SHORAMAN<strong>AP</strong>ET<br />
7.SHO ALAIR<br />
15<br />
2.P&ES<br />
MIRYALAGUDA<br />
1.SHO NAKREKAL<br />
2.SHO SURY<strong>AP</strong>ET<br />
3.SHO THUNGATHURTHY<br />
4.SHO CHANDOOR<br />
5.SHO MIRYALAGUDA<br />
6.SHO HUZURNAGAR<br />
7.SHO KODAD<br />
8.SHO MOTHKUR<br />
18 NIZAMABAD 1.P&ES<br />
NIZAMABAD<br />
1.SHO BHEERNGAL<br />
2.SHO ARMOOR<br />
3.SHO NIZAMABAD<br />
4.SHO BODHAN<br />
5.SHO MORTHAD<br />
10<br />
1.IML DEPOT<br />
MAD<strong>AP</strong>UR (V)<br />
MAKNOOR (M)<br />
2.SALOORA CHECK<br />
POST<br />
3.MADHURU CHECK<br />
POST<br />
4.YAMCHA CHECK<br />
POST<br />
5.CHEMICAL<br />
EXAMINER,<br />
NIZAMABAD.<br />
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2.P&ES<br />
KAMAREDDY<br />
1.SHO BICHKUNDA<br />
2.SHO BANSWADA<br />
3.SHO KAMAREDDY<br />
4.SHODOMAKONDA<br />
5.SHO YELLAREDDY<br />
19 MEDAK 1.P&ES MEDAK 1.SHO MEDAK<br />
2.SHO RAMAYAMPET<br />
3.SHO SIDDIPET<br />
4. SHO MIRDODDI<br />
5.SHO GADWAL<br />
2.P&ES<br />
1.SHO SANGAREDDY<br />
SANGAREDDY 2.SHO PATANCHEERU<br />
3.SHO ZAHEERABAD<br />
4.SHO NARAYANKHED<br />
5.SHO ANDOLE<br />
6.SHO NARS<strong>AP</strong>UR<br />
20 WARANGAL 1.P&ES WARANGAL 1.SHO WARANGAL URBAN<br />
2.P&ES<br />
MAHABUBABAD<br />
2.SHO WARANGAL RURAL<br />
3.SHO HANAMKONDA<br />
4.SHO KAZIPET<br />
5.SHOGHANPUR<br />
6.SHO JANGOAN<br />
7.SHO CHERIAL<br />
8.SHO WARDHANN<strong>AP</strong>ET<br />
9.SHO KODAKANDLA<br />
1.SHO MAHABUBABAD<br />
2.SHO THRRUR<br />
3.SHO NARSAMPET<br />
4.SHO GUDUR<br />
5.SHO GUDUR<br />
6.SHO ETURNAGARAM<br />
7.SHO PARKAL<br />
8.SHO BHOOPALPALLY<br />
21 KHAMMAM 1.P&ES KHAMMAM 1.SHO KHAMMAM<br />
2.SHO NALAKOND<strong>AP</strong>ALLY<br />
2.P&ES<br />
KOTHAGUDEM<br />
3.SHO WYRA<br />
4.SHOMADHIRA<br />
5.SHO SATHUPALLY<br />
6.SHOYELLANDU<br />
7.SHOSINGARENI<br />
1.SHO KOTHAGUDEM<br />
2.SHO PALVANCHA<br />
3.SHO ASWARAOPET<br />
4.SHO BHADRACHALAM<br />
11<br />
17<br />
14<br />
1.IML DEPOT<br />
CHINNAGH<strong>AP</strong>UR<br />
2.ZAHEERABAD CHECK<br />
POST<br />
3.ZAHEERABAD BMPP<br />
1.IML DEPOT<br />
SINGARAM (V) WRL<br />
2.CHEMICAL<br />
EXAMINER,<br />
WARANGAL.<br />
1.CHECK POST CHATTI<br />
2.IML DEPOT, WYRA,<br />
KHAMMAM.<br />
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22 KARIMNAGAR 1.P&ES<br />
KARIMNAGAR<br />
2.P&ES<br />
GODAVARIKHANI<br />
3.P&ES JAGITAL<br />
5.SHO BURGAMPAHAD<br />
6.SHO MANUGURU<br />
7.SHO VENKAT<strong>AP</strong>URAM<br />
1.SHO KARIMNAGAR URBAN<br />
2.SHO KARIMNAGAR RURAL<br />
3.SHO HUSNABAD<br />
4.SHO HUZURABAD<br />
5.SHO JAMMIKUNTA<br />
1.SHO PEDD<strong>AP</strong>ALLY<br />
2.SHO SUTHANANBAD<br />
3.SHO GODAVARIKHANI-I<br />
4.SHOGIDAVARIKHANI-II<br />
5.SHO MANTHANI<br />
1.SHO JAGITAL<br />
2.SHO SIRSILLA<br />
3.SHO YELLAREDDYPET<br />
4.SHOVEMULAWADA<br />
5.SHO DHARM<strong>AP</strong>URI<br />
6.SHO METPALLY<br />
23 ADILABAD 1.P&ES ADILABAD 1.SHO ADILABAD<br />
2.SHO ICHODA<br />
2.P&ES<br />
MANCHERIAL<br />
3.SHO UTNOOR<br />
4.SHO NIRMAL<br />
5.SHO SHAINSA<br />
1.SHO MANCHERIAL<br />
2.SHO ASIFABAD<br />
3.SHO KAGAZNAGAR<br />
4.SHO BELIAMPALLY<br />
5.SHO CHENNUR<br />
6.SHO LUXETTIPET<br />
16<br />
11<br />
1.IML DEPOT<br />
KARIMNAGAR.<br />
1.IML DEPOT-I<br />
2. IML DEPOT –II<br />
MANCHERIAL<br />
3. BHORAJ CHECK<br />
POST<br />
4.BHORAJ CHECK POST<br />
5.LAXMIPUR<br />
CHECKP[OST<br />
6.GHANPUR<br />
CHECKPOST<br />
7.GHANPUR<br />
CHECKPOST<br />
8.BHAINSA CHECK<br />
POIST<br />
9.WANKIDI CHECK<br />
POST<br />
10.WANKIDI CHECK<br />
POST.<br />
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Statement Showing the List of Various Sections and Peshi's in Hqrs., Nampally<br />
Sl.No. Name of the Section/ Peshi No.of Computers<br />
1 CPE Peshi 1<br />
2 Secy. Peshi 1<br />
3 Addl. CPE 1<br />
4 Addl. CPE Hqrs. 1<br />
5 A.S.(Services) 1<br />
6 DoE Peshi 1<br />
7 J.C. Enft. Peshi 1<br />
8 A-Section 2<br />
9 A5 2<br />
10 B 2<br />
11 C 2<br />
12 D 2<br />
13 E 2<br />
14 G 2<br />
15 H 2<br />
16 I 2<br />
17 J 2<br />
18 K 2<br />
19 L 2<br />
20 M 2<br />
21 N 1<br />
22 T 2<br />
23 Care Taker 1<br />
24 Record Room 1<br />
DoE Sections<br />
1 A 2<br />
2 B 2<br />
3 C 2<br />
4 Control Room 2<br />
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Name of the Chemical Examiners and their locations<br />
Sl.No Name of the Chemical Examiner Districts Covered<br />
1. Chemical Examiner at<br />
Vzag, Vizianagaram and Srikakulam<br />
Visakhapatnam<br />
2. Chemical Examiner at Kakinada East, West Godavari and Krishna<br />
3. Chemical Examiner at Guntur Guntur, Prakasam and Nellore<br />
4. Chemical Examiner at Chittoor Chittoor and Anantapur<br />
5. Chemical Examiner at Kurnool Kurnool and Kadapa<br />
6. Chemical Examiner at Hyderabad Hyderabad, Ranga Reddy and Mahabubnagar<br />
7. Chemical Examiner at Nizamabad Nizamabad, Medak and Nalgonda<br />
8. Chemical Examiner at Warangal Warangal, Khammam, Karimnagar and Adilabad<br />
Name of the Deputy Commissioner’s and their Locations:<br />
Sl.No Designations Locations<br />
1. Deputy Commissioner Srikakulam<br />
2. Deputy Commissioner Vizianagaram<br />
3. Deputy Commissioner Visakhapatnam<br />
4. Deputy Commissioner East Godavari<br />
5. Deputy Commissioner West Godavari<br />
6. Deputy Commissioner Krishna<br />
7. Deputy Commissioner Guntur<br />
8. Deputy Commissioner Prakasam<br />
9. Deputy Commissioner Nellore<br />
10. Deputy Commissioner Chittoor<br />
11. Deputy Commissioner Kadapa<br />
12. Deputy Commissioner Anantapur<br />
13. Deputy Commissioner Kurnool<br />
14. Deputy Commissioner Hyderabad<br />
15. Deputy Commissioner Ranga Reddy<br />
16. Deputy Commissioner Mahabubnagar<br />
17. Deputy Commissioner Nagonda<br />
18. Deputy Commissioner Nizamabad<br />
19. Deputy Commissioner Medak<br />
20. Deputy Commissioner Warangal<br />
21. Deputy Commissioner Khammam<br />
22. Deputy Commissioner Karimnagar<br />
23 Deputy Commissioner Adilabad<br />
24. Deputy Commissioner DC(Computers), Hyderabad<br />
25 Deputy Commissioner DC(En<strong>for</strong>cement), Hyderabad<br />
Name of the Assistant Commissioner’s and their Locations:<br />
Sl.No. Designations Locations<br />
1. Assistant Commissioner Srikakulam<br />
2. Assistant Commissioner Vizianagaram<br />
3. Assistant Commissioner Visakhapatnam<br />
4. Assistant Commissioner East Godavari<br />
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5. Assistant Commissioner West Godavari<br />
6. Assistant Commissioner Krishna<br />
7. Assistant Commissioner Guntur<br />
8. Assistant Commissioner Prakasam<br />
9. Assistant Commissioner Nellore<br />
10. Assistant Commissioner Chittoor<br />
11. Assistant Commissioner Kadapa<br />
12. Assistant Commissioner Anantapur<br />
13. Assistant Commissioner Kurnool<br />
14. Assistant Commissioner Hyderabad<br />
15. Assistant Commissioner Ranga Reddy<br />
16. Assistant Commissioner Mahabubnagar<br />
17. Assistant Commissioner Nagonda<br />
18. Assistant Commissioner Nizamabad<br />
19. Assistant Commissioner Medak<br />
20. Assistant Commissioner Warangal<br />
21. Assistant Commissioner Khammam<br />
22. Assistant Commissioner Karimnagar<br />
23. Assistant Commissioner Adilabad<br />
24. Assistant Commissioner AC(STF) Hyderabad<br />
25. Assistant Commissioner AC Distilleries, Hyderabad-I<br />
26. Assistant Commissioner AC Distilleries- Hyderabad-II<br />
27. Assistant Commissioner AC Distilleries, Vijayawada<br />
28. Assistant Commissioner AC Distilleries, Tirupati<br />
29. Assistant Commissioner AC Distilleries, Kakinada<br />
30. Assistant Commissioner Assistant Secretary (Enft)<br />
31. Assistant Commissioner Assistant Secretary (Hqrs)<br />
Note: Remaining (07) Posts of A.C.’s cadre are allotted to Depots and Depot Managers in <strong>AP</strong>BCL.<br />
Name of the Officers in Head Quarters<br />
Sl.No. Designation Location<br />
1. Commissioner of Proh. & Excise Hyderabad<br />
2. Secretary to CPE Hyderabad<br />
3. Director of En<strong>for</strong>cement Hyderabad<br />
4. Additional Commissioner Hyderabad<br />
5. Additional Commissioner (Hqrs) Hyderabad<br />
6. Asst. Secretary (Services) Hyderabad<br />
7. Asst. Secretary (Hqrs) Hyderabad<br />
8. Asst. Secretary (m&A) Hyderabad<br />
9. Asst. Secretary (Labels) Hyderabad<br />
10. L<strong>AP</strong>P Hyderabad<br />
11. Joint Commissioner (Distilleries) Hyderabad<br />
12. Joint Commissioner (Enft) Hyderabad<br />
13. Joint Commssioner (GM Excise) Hyderabad<br />
14. Joint Commissioner (Director Academy) Bandlaguda, Hyderabad<br />
15. Deputy Commissioner (Enft) Hyderabad<br />
16. Deputy Commissioner Academy Hyderabad<br />
17. Deputy Commissioner (Computers) Hyderabad<br />
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Director of Distilleries and Breweries:<br />
Sl.No Designation Locaton<br />
1. Commissioner of Distilleries & Breweries Hyderabad<br />
2. J.D. Distilleries Hyderabad<br />
3. J.D. Technical Hyderabad<br />
Hardware Procurement through Hologram Project:<br />
Sl.No Offices No. Of Systems Required<br />
1. Excise stations 350<br />
2. En<strong>for</strong>cement 100<br />
3. Head Quarters 10<br />
4. DC 23<br />
5. ES 58<br />
6. Miscellanea 10<br />
7. Depot 39*(*Likely to go upto 50)<br />
8. C.O. 10<br />
*The number of work stations at each depot may be 4(four) at the minimum amd 6(Six) at the maximum<br />
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S. No. Abbreviation Description<br />
1 AI Application Identifiers<br />
2 <strong>AP</strong>TS Andhra Pradesh Technology Services Ltd<br />
3 ASCII American Standard Code <strong>for</strong> In<strong>for</strong>mation Interchange<br />
4 CCD Charge Couple Device<br />
5 CMT Change Management Team<br />
6 CPU Central Processing Unit<br />
of Abbreviations<br />
List<br />
7 CVC Central Vigilance Commission<br />
8 ECE Electrolytic Chemical Etching<br />
9 EDGE Enhanced Data rates <strong>for</strong> GSM Evolution also known as EGPRS<br />
10 <strong>EeGP</strong> Excise e-Governance Project<br />
11 EMD Earnest Money Deposit<br />
12 EMIS Excise Management In<strong>for</strong>mation System<br />
13 GCC General Conditions of Contract<br />
14 Go<strong>AP</strong> Government of Andhra Pradesh<br />
15 GoI Government of India<br />
16 GPRS General packet radio service<br />
17 GSM Global System <strong>for</strong> Mobile Communications: originally from Groupe<br />
Special Mobile<br />
18 HTTPS Hypertext Transfer Protocol over Secure Socket Layer<br />
19 IA Implementing Agency<br />
20 ICT. In<strong>for</strong>mation & Communication Technology<br />
22 IIP Internet Imaging Protocol<br />
23 NA Not applicable<br />
24 SCC Special Conditions of the Contract<br />
25 SCM Software Configuration Management<br />
26 TCPC Technical Cum Purchase Committee<br />
27 LOI Letter of Intent<br />
End of the bid document<br />
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