Credit Card Debit Request Terms and Conditions - KYOCERA ...

KYOCERA Document Solutions Australia Pty. Ltd.
A.B.N. 77 003 852 444
LEVEL 3, 6-10 TALAVERA ROAD
NORTH RYDE, NSW 2113
P.O. Box 525, NORTH RYDE 1670
TEL: 02 9888 9999 SERVICE: 13KYOCERA
FAX: 02 9888 9588
www.kyoceradocumentsolutions.com.au
Credit Card Debit Request Terms and Conditions
Definitions
1. Debiting your
credit card
credit card means the credit card account held at your financial
institution from which we are authorised to arrange for funds to be
debited.
business day means a day other than a Saturday or a Sunday or a public
holiday listed throughout Australia.
debit day means the day that payment by you to us is due.
debit payment means a particular transaction where a debit is made.
credit card debit request means registration of your credit card as per
the website
webpage means
http://www.kyoceradocumentsolutions.com.au/integration/net/ccr/
Kyocera Document Solutions Australia means Kyocera Document
Solutions Australia Pty Ltd ABN 77 003 852 444
us or we means Kyocera Document Solutions Australia Pty Ltd, the
company you have authorised to debit your credit card
you means the customer who registered the credit card.
customer number means your Customer Identification number with us.
your financial institution is the financial institution where you hold the
credit card accoun that you have authorised us to arrange to debit.
1.1 By registering your credit card details along with your customer
number on our webpage you have authorised us to arrange for
funds to be automatically debited to you registered credit card
1.2 We will only arrange for funds to be charged to your credit card as authorised
1.3 If the debit day falls on a day that is not a business day, we will direct your financial institution to
debit your credit card on the following business day.
2. Changes by us 2.1 We may vary any details of this agreement or a credit card debit
request at any time by giving you at least seven (7) days’ notice.
3. Changes by you 3.1 Subject to 3.2 and 3.3, you may change the arrangements under a
credit card debit request by contacting us on (02) 9888 9999 or by
email to accounts@dau.kyocera.com
3.2 If you wish to stop or defer a debit payment you must notify us in
writing at least one week (7) days before the next debit day. This
notice should be given to us in the first instance.
3.3 You may also cancel your authority for us to debit your credit card at
any time by giving us one week (7) days notice in writing or by email
before the next debit day. You cannot give it to any other party, ie
the bank.

4. Your obligations 4.1 It is you responsibility to ensure that there are sufficient funds
available in your credit card to allow a debit paymen to be made.
4.2 You should check your statement to verify that the amounts debited
from your credit card are correct
5 Dispute 5.1 If you believe that there has been an error in debiting your credit card,
you should notify us directly on (02) 9888 9999 and confirm that
notice by email with us as soon as possible so that we can resolve
your query more quickly.
5.2 Any queries you may have about an error made in debiting your credit
card should be directed to us in the first instance so that we can
attempt to resolve the matter. If we cannot resolve the matter we
will still refer it to your financial institution which will obtain details
from you of the disputed transaction
6. Confidentiality 7.1 Information such as credit card details are not kept by us and is only
processed by Westpac secured online website. From the moment you
submit payment, confidential data including credit details are
encrypted accordance with American Express, Visa, and MasterCard
standards your credit card details are never stored in clear text.
7. Notice 8.1 If you wish to notify us in writing about anything relating to this
agreement, you should write to Kyocera Document Solutions, PO
BOX 525 North Ryde, NSW 2113 or by email to
accounts@dau.kyocera.com