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CTEA<br />

Customer Value and Plant<br />

Performance, The Impact of<br />

Implementing Traceability<br />

by Tommy Fox<br />

Optimal Electronics<br />

February 16, 2010<br />

Copyright © 1998-2010 Optimal Electronics Corp.


Agenda<br />

• Context – Electronic Assembly<br />

• Aberdeen Study Results<br />

• Traceability Elements & Drivers<br />

• What’s the Opportunity?<br />

• Plant Performance Improvements<br />

• What’s the Problem & Solution?<br />

• Summary<br />

February 17, 2010 Copyright © 1998-2010 Optimal Electronics Corp.<br />

2


Context - Electronic Assembly Plants<br />

Circuit Assembly -- Box Build / Final Assembly -- RMA<br />

The Traceability and Genealogy Gap<br />

• Best-in-class companies at 48% Traceability Automated<br />

• Non best-in-class companies at 34% Traceability Automated<br />

Source: Aberdeen December 2008<br />

February 17, 2010 Copyright © 1998-2010 Optimal Electronics Corp. 3


The Cost of Quality - % of Revenue<br />

“Best in class lose only<br />

12% of revenue to cost<br />

of quality where laggards<br />

lose …an astounding<br />

34% of revenue”<br />

– Source: Aberdeen Group,<br />

December 2008<br />

Cost of Quality<br />

Cost of Poor<br />

Quality<br />

Cost of Good<br />

Quality<br />

Internal Failure<br />

Cost<br />

External<br />

Failure Cost<br />

Assurance<br />

Cost<br />

Prevention<br />

Cost<br />

February 17, 2010 Copyright © 1998-2010 Optimal Electronics Corp. 4


Primary Classes of Traceability<br />

• Materials Traceability<br />

• Components – Lot, MSD, RoHAS<br />

• Manufacturing Materials<br />

• Stencils<br />

• Process Traceability<br />

• Machine – programs, performance<br />

• Manpower – ID, cert., ops, shift<br />

• Methods – oven profile, deviations<br />

• Operations / Routing<br />

• Environment & Time<br />

• Quality Traceability<br />

• Inspections<br />

• First Article Inspection<br />

• Defects, Repair, Yield<br />

February 17, 2010 Copyright © 1998-2010 Optimal Electronics Corp. 5


SMT Line Traceability Data Collection<br />

Sensor<br />

Real-time<br />

Machine<br />

Communication<br />

Sensor<br />

Dual fixed<br />

scanners<br />

Dual fixed<br />

scanners<br />

(optional)<br />

Real-time<br />

Machine<br />

Communication<br />

LAN<br />

Traceability<br />

Database<br />

February 17, 2010 Copyright © 1998-2010 Optimal Electronics Corp. 6


Traceability Drivers<br />

1. Product Quality / Customer Satisfaction<br />

2. Government/ Standards Regulatory Req.<br />

3. Severity of Quality, Non-compliance, Recall<br />

4. Maintain / Achieve Competitive Advantage<br />

5. Reduce Cost of Manufacturing Operations<br />

6. Corporate Social Responsibility Mandates<br />

7. Increase NPI Speed & Introductions<br />

Moved from bottom to<br />

top since 2007<br />

February 17, 2010 Copyright © 1998-2010 Optimal Electronics Corp. 7


What is the Opportunity…?<br />

Customer Facing<br />

$2.B +<br />

• Recalls – narrows recall envelope $<br />

• Warranty - $2.B<br />

• Legal $ ??.<br />

• Electronic interference - $??<br />

• Brand Quality Perception – improvement through experience $ $<br />

• Higher Value Products - standards e.g., AS9100, ISO 13485 $<br />

• Audits – prove the traceability<br />

• Customer Satisfaction – better quality, date delivery, retention, - (#1)<br />

February 17, 2010 Copyright © 1998-2010 Optimal Electronics Corp. 8


What is the Opportunity…? -- Internally<br />

25-50%<br />

Improved<br />

Machine<br />

Utilization<br />

50%<br />

Feeder Failure<br />

33% Scrap<br />

Reduction<br />

33- 400%<br />

Change Over<br />

Reduction<br />

Downtime Management<br />

& Line Scheduling<br />

Duty Cycle<br />

Feeder Management<br />

Offline Setup &<br />

Grouped Setups<br />

5-20%<br />

Revenue Cost<br />

of Quality<br />

50-350%<br />

Reduced<br />

Manpower<br />

Quality Management<br />

& Traceability Management<br />

Automated Material<br />

Counting & Locating<br />

February 17, 2010<br />

Copyright © 1998-2010 Optimal Electronics Corp.<br />

9


Plant Performance<br />

OEE = Availability * Performance Efficiency<br />

* Rate of Quality<br />

OOE def: Overall Equipment Effectiveness<br />

Data Needed<br />

• Availability<br />

• Production Rate for each Assembly<br />

• Machine Downtime<br />

• Quality<br />

February 17, 2010 Copyright © 1998-2010 Optimal Electronics Corp. 10


Maturity Classes<br />

13% <br />

17% <br />

20% <br />

11.5 hrs <br />

February 17, 2010 Copyright © 1998-2010 Optimal Electronics Corp. 11


Production Performance Improvement<br />

Dynamic<br />

Scheduling /<br />

Line Balancing<br />

Machine<br />

Downtime<br />

Plant<br />

Performance<br />

& OEE<br />

Changeovers -<br />

Grouped Setups<br />

/ Optimization<br />

Programming<br />

Quality &<br />

Direct Labor<br />

Tracking<br />

February 17, 2010 Copyright © 1998-2010 Optimal Electronics Corp. 12


Production Performance Improvement<br />

Dynamic<br />

Scheduling /<br />

Line Balancing<br />

Machine<br />

Downtime<br />

Plant<br />

Performance<br />

& OEE<br />

Changeovers -<br />

Grouped Setups<br />

/ Optimization<br />

Programming<br />

Detailed Data Collection/Tracking<br />

+<br />

Dashboards with Drilldown<br />

Quality &<br />

Direct Labor<br />

Tracking<br />

February 17, 2010 Copyright © 1998-2010 Optimal Electronics Corp. 13


Downtime Data-Drilldown<br />

February 17, 2010 Copyright © 1998-2010 Optimal Electronics Corp. 14


Example - Changeovers<br />

Dynamic<br />

Scheduling /<br />

Line Balancing<br />

Machine<br />

Downtime<br />

Plant<br />

Performance<br />

& OEE<br />

Changeovers -<br />

Grouped Setups<br />

/ Optimization<br />

Programming<br />

Quality &<br />

Direct Labor<br />

Tracking<br />

February 17, 2010 Copyright © 1998-2010 Optimal Electronics Corp. 15


Example - Downtime Due to Changeovers<br />

Run<br />

Setup A Run A Setup B Run B Setup C Setup D Run D Setup E<br />

C<br />

Run E<br />

Hour 7<br />

Hour 6<br />

Hour 5<br />

Hour 4<br />

Hour 3<br />

Hour 2<br />

Hour 1<br />

- Applying Dynamic Scheduling & Group Setups<br />

Group Setup 1<br />

Group Setup 2<br />

Group Setup 1 Run B Run D Run H<br />

Run<br />

Group Setup 2 Run A Run E Run F Run G<br />

C<br />

3 more Runs (F,G, H)<br />

in 6 hours!<br />

February 17, 2010 Copyright © 1998-2010 Optimal Electronics Corp. 16


Case Study Scheduling & Optimization<br />

Challenge<br />

• High Mix/Low Volume: 50 board avg.<br />

• Poor Machine Utilization<br />

• Minimize Setup Time across 6 lines<br />

Solution<br />

• Implemented Scheduling, Machine<br />

Optimization, & Offline Setup<br />

Results<br />

• Reduced set up time by 65%<br />

• Slashed Total Set ups by 400%<br />

• Nominated for Chairman's Award<br />

Before Advanced MES<br />

– Machine Utilization: 23%<br />

– 20 –30 Changeovers/day<br />

– 1 hour avg. set up time<br />

After Advanced MES<br />

– Machine Utilization: 40%<br />

– 3-6 Changeovers/day<br />

– 20 minute avg. set up time<br />

50+% Production Increase/$11M Annual Cost Reduction<br />

February 17, 2010 Copyright © 1998-2010 Optimal Electronics Corp. 17


Hitting NIP Quality, Volume & Time<br />

Targets<br />

Details: Best-in-class outperformed Laggards by > 25% in quality<br />

February 17, 2010 Copyright © 1998-2010 Optimal Electronics Corp. 18


What’s the Problem with Implementing<br />

Traceability?<br />

ERP / MRP<br />

Work Order<br />

Planning &<br />

Scheduling<br />

Material<br />

Receiving &<br />

Preparation<br />

Assembly<br />

Scheduling / Changeover<br />

Production Improvement/Cost of Capital<br />

Minimal Manufacturing Visibility<br />

Multiple or no IT systems<br />

Cost Controls (scrap etc)<br />

Process Improvement & Controls<br />

Quality Issues<br />

Downtime<br />

Overall Equipment Effectiveness (OEE)<br />

Lack of Traceability<br />

Lack of an<br />

Integrated MES<br />

Invoice &<br />

ERP Update<br />

Test & Quality<br />

Shipping<br />

February 17, 2010 Copyright © 1998-2010 Optimal Electronics Corp. 19


The Problem: Lack of Integrated MES<br />

February 17, 2010 Copyright © 1998-2010 Optimal Electronics Corp. 20


Addressing the Problem<br />

Comprehensive Manufacturing Execution System<br />

Materials<br />

Management<br />

Traceability<br />

(Component, Process, Quality)<br />

MES<br />

Database<br />

Process & Quality<br />

Management<br />

Production<br />

Improvement<br />

February 17, 2010 Copyright © 1998-2010 Optimal Electronics Corp. 21


Traceability/Plant Performance Summary<br />

Time is Money<br />

– 33 – 400% reduction in set ups<br />

– 33 to 75% reduction in setup time<br />

– 50-400% reduction in part counting & locating time<br />

Reduce Costs<br />

– 50+% reduction in Feeder Failures<br />

– 33+% Scrap reduction<br />

– Lower headcounts<br />

Build More with less<br />

– 25-50% improved machine utilization<br />

– 100% - the right parts on the right boards<br />

February 17, 2010<br />

Copyright © 1998-2010 Optimal Electronics Corp.<br />

22


Optel’s Electronic Assembly MES Solution<br />

Electronic Assembly<br />

Circuit Assembly<br />

Machine & Hand-placed<br />

Box Build /<br />

Final Assembly<br />

Repair /<br />

RMA<br />

Dynamic Production Scheduling & Machine Optimization<br />

Traceability – Components, Process, Quality, Product<br />

Management – Production Operations<br />

• Process Enforcement<br />

• Quality Management<br />

• Materials Management<br />

• Component Verification<br />

Real-time Visibility, Reporting & Messaging / Alerting<br />

Plant Performance Monitoring (OEE)<br />

ERP & Business System Integration<br />

February 17, 2010 Copyright © 1998-2010 Optimal Electronics Corp. 23


Thank You<br />

Eliminate<br />

Waste<br />

Visibility &<br />

Control<br />

Optel<br />

Optimize<br />

& Simplify<br />

Build:<br />

More<br />

Cheaper<br />

Faster<br />

Better<br />

Optel – The complete MES manufacturing<br />

control and optimization solution<br />

Tommy Fox<br />

Optimal Electronics<br />

www.Optelco.com<br />

tfox@optelco.com<br />

February 17, 2010 Copyright © 1998-2010 Optimal Electronics Corp. 24

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