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Final FA PDF - Asia Travel

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Australia<br />

1<br />

Dubai (UAE)<br />

Guam<br />

2<br />

3<br />

12<br />

Hong Kong<br />

4<br />

Indonesia<br />

China<br />

Philippines<br />

5<br />

6<br />

7<br />

11<br />

2<br />

Singapore<br />

Thailand<br />

Vietnam<br />

USA<br />

8<br />

9<br />

10<br />

11<br />

Global Reach<br />

Local Touch<br />

Europe<br />

12<br />

Besides our core hotel reservation services, we also manage many destinations and transactions web sites,<br />

three of which are:<br />

1. Hotel Reservation for <strong>Travel</strong> Agents<br />

http://www.hotelexchange.com/ - our new B2B hotel reservation service geared specifically towards<br />

the needs of retail travel agents and corporate clients around the world.<br />

2. <strong>Travel</strong> Services for Intra-<strong>Asia</strong> <strong>Travel</strong>lers<br />

http://www.asiatours.com.sg/- our B2C platform is targeted at intra-asia travellers and services<br />

such as hotel reservations, air ticketing, sightseeing, transfer packages etc.<br />

3. Hotel Room Confirmation for <strong>Travel</strong>lers<br />

http://www.instantroom.com/ - our B2C instant hotel room confirmation site for travellers who want<br />

instant confirmation for their hotel room reservations.<br />

We also jointly operate a website with StarTV called Star<strong>Asia</strong>travel.com, where web-surfers can watch<br />

video clips on travel packages. Our role in this joint operation is to act as a fulfillment agent.<br />

We offer our customers two convenient payment systems: -<br />

• pre-payment, i.e., pay at time of booking (via online credit card payment). This represents 45% of our<br />

business and we earn a margin of about 25-75%.<br />

• post account, i.e., pay at exit from hotel counter. This represents 55% of our business and we derive a<br />

commission of between 10-20%<br />

Of the 5,000 hotels which the Group represents, 2,000 hotels are of direct contracting by our own offices.<br />

We provide instant confirmation to consumers. We are able to do so from the allotments of rooms given<br />

by our good-standing relationship with our hotel suppliers. About 400 hotels are on allotments to<br />

10

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