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Repair / Warranty<br />
Thermal Prin<strong>the</strong>ad<br />
Thiswarrantyislimitedtoaperiodoftwelvemonths,or1,000,000linearinchesofuse,whichevercomes<br />
first.Thiswarrantydoesnotcoverprin<strong>the</strong>adswhichhavebeenmisused,altered,neglected,handled<br />
carelessly,ordamagedduetoimpropercleaning,unauthorizedrepairs,orusingmedianotintendedfor<br />
<strong>the</strong>rmalprinting.<br />
Warranty Service Procedures<br />
Ifadefectshouldoccurduring<strong>the</strong>warrantyperiod,<strong>the</strong>defectiveunitshallbereturned,freightand<br />
insuranceprepaid,in<strong>the</strong>originalshippingcontainer,to:<br />
DatamaxCorporation(USA)<br />
4501ParkwayCommerceBlvd.<br />
Orlando,Florida,32808<br />
DatamaxCorporation(Europe)<br />
HerbertHouse,ElizabethWay<br />
ThePinnacles<br />
Harlow,EssexCM195FEUK<br />
AReturnMaterialAuthorization(RMA)numbermustbeissuedbefore<strong>the</strong>productcanbereturned.To<br />
openanRMApleasecall<strong>the</strong>DatamaxRepairServicesdepartmentat407-523-5540(US)or<br />
+44-127-9-772200(Europe).PleaseincludeyourRMAnumberon<strong>the</strong>outsideof<strong>the</strong>boxandon<strong>the</strong><br />
shippingdocument.Includeacontactname,actiondesired,adetaileddescriptionof<strong>the</strong>problem(s),<br />
andexampleswhenpossiblewith<strong>the</strong>defectiveunit.<br />
Datamaxshallnotberesponsibleforanylossordamagesincurredinshipping.Anywarrantyworktobe<br />
performedbyDatamaxshallbesubjecttoconfirmationthatsuchproductmeetsDatamaxwarranty.In<strong>the</strong><br />
eventofadefectcoveredbyitswarranty,Datamaxwillreturn<strong>the</strong>repairedorreplacedproductto<strong>the</strong><br />
PurchaseratDatamax'scost.Withrespecttoadefectinhardwarecoveredby<strong>the</strong>warranty,<strong>the</strong>warranty<br />
shallcontinueineffectuntil<strong>the</strong>endof<strong>the</strong>originalwarrantyperiod,orforsixty(60)daysafter<strong>the</strong>repairor<br />
replacement,whicheverislater.<br />
Repair Services<br />
Non-warrantyrepairservicesareavailablethroughDatamaxandauthorizedrepaircenters.Contact<br />
Datamaxregionalofficeoryourlocalresellerforinformationonyournearestrepairservicescenter.<br />
Ifyouwouldliketobecomeacertifiedrepaircenter,contactyourregionalsalesrepresentative.<br />
MP Series: Nova4, Nova6, & Nova8 25
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