FAQ | Jumeirah Emirates Towers Turns 10!

FAQ | Jumeirah Emirates Towers Turns 10!
Please note:
In In addition to the terms and conditions below, the Sirius Programme’s Standard Policy and Standard Terms and
Conditions and policy applies as well. Jumeirah Hotels & Resorts reserve the right to change the terms and conditions
without prior notice.
1. At which Jumeirah Hotel is the Jumeirah Emirates Towers 10th Anniversary promotion valid?
The Jumeirah Emirates Towers 10th Anniversary redemption promotion is valid only at Jumeirah Emirates Towers,
Dubai.
2. When is this promotion valid?
The promotion is valid for redemptions stays completed between 10 May 2010 – 10 September 2010.
3. During which days can I use this offer?
The offer is valid for stays on Thursday, Friday and Saturday nights only during the eligible period.
4. What are the benefits for me as a member?
Members receive one night accommodation in a Deluxe Suite, including breakfast for just 1000 Sirius Points.
5. Will I be eligible to choose one or more of the benefits of the general Jumeirah Emirates Towers 10th
anniversary offer, that are mentioned here?
No, members are not eligible for (one of) the general anniversary benefits as this promotion can not be used in
conjunction with other promotions.
6. How can I book a stay under this promotion?
Members can book a stay under this promotion by booking via our website http://www.jumeirah.com or by
contacting Jumeirah Emirates Towers directly on:
+971 (0)4 330 0000 or at JETinfo@jumeirah.com.
You can also contact our Global Contact Center on +971 (0)4 364 7555.
Please note that bookings made with via a Travel Agent or individual wholesale/tour operators are not eligible for
this promotion.
7. Is this promotion valid for all bookings?
No, this promotion is valid only for eligible bookings defined as “publicly available” via Jumeirah’s website or
booked with Jumeirah Reservations directly.
8. Can I make use of this promotion more than once?
Yes, members can redeem using this promotion more than once as long as they have the valid number of Sirius
Points required..
9. Can I earn points for this booking?
No, we do not credit points on redemptions.
10. Is there a special cancellation policy for this promotion?
For this promotion, the hotel’s standard cancellation policy applies.

FAQ | Jumeirah Emirates Towers Turns 10!
11. Is it required that the booking and room reservation is under my name as a member in order to enjoy the
benefits?
Yes, we only provide the promotional benefits to reservations made under the name of the Sirius Card Holder
and the Sirius member must stay and pay.
12. Do I need to present my Sirius card at check-in and check-out?
Yes, you will need to present your card at the check-in and check-out.
13. I already booked in January for a stay during the eligible period. Can I also get the benefits of this promotion?
This promotion is only eligible for new bookings as we are only able to provide the benefits on the eligible
promotional rate.
14. Can I book this promotion now and stay after the validity period as mentioned in point 2 of this FAQ?
No, this promotion is only valid for stays completed between the promotional period.
15. Do my standard Sirius Silver and Gold benefits also apply?
Yes, the standard benefits apply, subject to availability and not in conjunction with the promotional benefits.
16. Is this offer valid in conjunction with other promotions?
The offer can not be used in conjunction with other promotions.
17. I have a question that is not listed in these FAQ’s.
In order for us to answer your question, please call our Sirius Call Center at your earliest convenience on
800-SIRIUS (Toll free) or +971 (0)4 364 7500. You can also send an e-mail to sirius@mysiriuscard.com.