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Full annual report of 2011-2012 - Mindtree

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attack. Nationally and internationally recognized facilities that <strong>of</strong>fer ease <strong>of</strong> access, certainty <strong>of</strong> tactical success, and the opportunity to kill in<br />

quantity will guide target selection. As a growing and reputed company, we have taken stock <strong>of</strong> our preparedness to face this risk and build defense<br />

and response mechanisms. We have initiated some steps to enhance protection at all our centers.<br />

Our Strategy<br />

We are a global IT services company that engineers meaningful technology solutions to help businesses and societies flourish. We place significant<br />

emphasis on a collaborative spirit, unrelenting dedication towards our customers, expert thinking and high standards <strong>of</strong> corporate governance.<br />

Our endeavor is to create success for our customers through innovative solutions delivered by happy people at workplace.<br />

In FY <strong>2012</strong>, we identified four strategy pillars and that will continue into FY13 that will help us grow faster than the industry average as well as<br />

generate higher returns to all our stakeholders. The four pillars are as under:<br />

The Management team is completely aligned to the simple and better structure and to the strategy. This will help us to execute more positively in<br />

the coming years.<br />

Outlook<br />

Growth<br />

lFocused Account Mining<br />

lPursue Large Deals<br />

lDeepen Domain Expertise<br />

lCustomer Satisfaction<br />

FY <strong>2011</strong>-12 has been a great year. We got the leadership team to a “back to basics” approach. We focused on a few verticals and did deeper mining<br />

<strong>of</strong> existing relationships. The “back to basics” approach has helped to grow margins consistently each quarter. Going forward, we believe we will<br />

continue to deliver higher revenue growth than industry estimates in FY<strong>2012</strong>-13 and improve EBITDA margins further. We do however see the<br />

uncertain global environment and the currency volatility as our biggest risks.<br />

Internal control systems and their adequacy<br />

Customer Centricity<br />

lAccount<br />

Management Practices<br />

lFocus on Quality<br />

lNext Generation Delivery Platform<br />

lDomestic Development Centers (onshore)<br />

MindTree<br />

Strategy<br />

Pillars<br />

Nonlinear Revenue Models<br />

lPlatforms,<br />

IP, Products<br />

lManaged Transaction Services<br />

(“as-a-service” <strong>of</strong>ferings)<br />

lStrengthening Fixed Price Projects<br />

Operational Excellence<br />

lTalent<br />

Management<br />

lSeamless Global Delivery<br />

lWorld Class Infrastructure<br />

We have an audit committee which oversees the financial and operating <strong>report</strong>ing processes and disclosure <strong>of</strong> financial information to ensure that<br />

the financial statements are correct, sufficient and credible. The audit committee also reviews with management, statutory and internal auditors<br />

the adequacy <strong>of</strong> internal control systems, compliance etc. Further our internal audit is done by a reputed external firm which periodically carries<br />

out audits covering all critical business processes including statutory compliance. In addition, the management team reviews the adequacy <strong>of</strong> our<br />

internal controls at periodic intervals and appropriate action is taken based on such reviews.<br />

Material development in human resources / industrial relation front, including number <strong>of</strong> people employed<br />

Widely known for our focus on human capital development, we have been consistently rated among the most admired employers by several<br />

industry surveys. We have 11,000 people at March 31, <strong>2012</strong>. This includes sales and support <strong>of</strong> 670 people.

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