Interoffice Memorandum - Bar-kulan

United Nations Support Office for AMISOM (UNSOA)
THIS POSITION IS OPEN TO SOMALI NATIONALS ONLY
THIS IS A NATIONAL POST AND DOES NOT HAVE INTERNATIONAL BENEFITS
United Nations Core Values: Integrity, Professionalism, Respect for
Diversity
DEADLINE FOR
APPLICATIONS:
23 May 2013
DATE OF ISSUANCE: 24 April 2013
FUNCTIONAL TITLE:
SECTIONS UNIT:
LOCATION:
VACANCY ANNOUNCEMENT
NUMBER:
Telephone Billing/Office Assistant
CITS
Mogadishu
UNSOA/CITS/001/2013
DUTIES AND RESPONSIBILITIES
Under the overall supervision of the head of the Telephone Billing Unit, the incumbent will be
responsible for the following duties:
Issuing/cancelling of pin codes using specific software
Maintains all Communication Equipment stored in Telephone Billing; preparing the
equipment for issuance whenever required;
Issuing mobiles /satellite phones -and sim cards, inspects incoming items,considering
future usage of them. Maintains accurate records of issuances/returns.
Processing data relating to the telephone charges into a database system;
Periodicaly making analysis of expenditures/recoveries of all Commercial
Communications Services;
Designs and develops spreadsheet reports and databases using various software
platforms in accordance with instructions received from supervisor.
Assist in the process of billing users for ICT services
The incumbent will prepare and consolidate the staff members' telephone bills, assist
with monthly statement of the various telephone service charges to be sent to the
Finance Section; ensure a proper system of record for the telephone charges made and
to implement a good filing system manually and electronically;
Assist in the tracking of commercial ICT services procured for the Mission and their
timely payment.
Prepares Telephone accounts statement of personal calls made by staff, for MSA/VLA/
recovery action submission to Finance office.
Reviews claims and reports
Provides advice and guidelines to staff, with respect to guidelines, administrative
instructions and procedures.
UNSOA -c/o UNON P.O. Box 67578-00200 Nairobi Kenya

United Nations Support Office for AMISOM (UNSOA)
Investigates staff telephone accounts before checkout clearance is authorized.
Prepares supporting documents to facilitate payments to Service providers;
Updates all Telephone Billing Unit databases.
Maintains internal filing/ archiving.
Sorts and distributes or processes mail and other documents.
Uses basic keyboard and word processing skills to prepare forms and short documents
(e.g. memos, letters, faxes, electronic mail, etc.)
Receives phone calls and visitors and refers them to the appropriate source or reply
personally to queries when possible.
Photocopies a variety of documents and other materials.
Delivers urgent mail/messages.
Operates a variety of office equipment in the performance of basic office functions, e.g.
photocopier, facsimile, printer, scanner, etc.
Maintain accurate records of administrative matters such as Attendance Records, Leave
Plans, Training, travel, payments, work orders, etc.
Performs other duties as assigned.
Competencies
Professionalism:
Shows pride in work and in achievements; demonstrates professional competence and mastery of
subject matter; is conscientious and efficient in meeting commitments, observing deadlines and
achieving results; is motivated by professional rather than personal concerns; shows persistence
when faced with difficult problems or challenges; remains calm in stressful situations.
Planning_and_Organizing:
Develops clear goals that are consistent with agreed strategies; identifies priority activities and
assignments; adjusts priorities as required; allocates appropriate amount of time and resources
for completing work; foresees risks and allows for contingencies when planning; monitors and
adjusts plans and actions as necessary; uses time efficiently.
Accountability:
Takes ownership of all responsibilities and honours commitments; delivers outputs for which one
has responsibility within prescribed time, cost and quality standards; operates in compliance with
organizational regulations and rules; supports subordinates, provides oversight and takes
responsibility for delegated assignments; takes personal responsibility for his/her own
shortcomings and those of the work unit, where applicable.
Client_Orientation:
Considers all those to whom services are provided to be “clients” and seeks to see things from
clients’ point of view; establishes and maintains productive partnerships with clients by gaining
their trust and respect; identifies clients’ needs and matches them to appropriate solutions;
monitors ongoing developments inside and outside the clients’ environment to keep informed and
anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline
for delivery of products or services to client.
UNSOA -c/o UNON P.O. Box 67578-00200 Nairobi Kenya

QUALIFICATIONS
United Nations Support Office for AMISOM (UNSOA)
Education:
High School diploma or equivalent. A combination of relevant certification/diploma or other
academic qualifications/training is desirable.
Experience:
At least five (5) years of progressively responsive work experience in the same or related field.
Languages:
English and French are the working languages of the United Nations Secretariat. For the post
advertised, fluency in oral and written English is required. Knowledge of another official United
Nations language and/or the local language is an advantage. The candidate must be able to write
and correct working documents in English language.
Other Skills:
The Assistant should be fully conversant with Microsoft Office applications especially using
Microsoft Excel, and must possess skills and experience in the general administration of financial
resources. Knowledge of basic clerical functions as well as Ability to operate standard office
equipment is required.
Qualified candidates may submit their applications including their P11 form to the address
mentioned below on or before the deadline. The P.11 is on the
http://www.unon.org/content/employment-opportunities. CVs will not be accepted.
Email: recruitment-unsoa@un.org
Please quote;
Vacancy Notice Number and Functional Title in the Subject of the e-mail.
A copy of P11 form to be attached.
APPLICATIONS RECEIVED AFTER (23 May 2013) WILL NOT BE CONSIDERED
The United Nations shall place no restrictions on the eligibility of men and women to participate in
any capacity and under conditions of equality in its principal and subsidiary organs.
THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE
RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR
TRAINING).
UNSOA -c/o UNON P.O. Box 67578-00200 Nairobi Kenya