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Embedded - Kontron

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<strong>Kontron</strong> – Your OEM Partner<br />

6<br />

<strong>Kontron</strong>’s years of experience and global<br />

production and logistics capabilities<br />

offer our customers high quality, innovative<br />

products that are delivered on time.<br />

<strong>Kontron</strong> offers you not only the industry’s<br />

broadest range of <strong>Embedded</strong> Computer<br />

Technology (ECT), but also a cuttingedge<br />

portfolio of services.<br />

We have concentrated all our services,<br />

experience and effort under the umbrella<br />

of <strong>Kontron</strong> Applications, where you can<br />

find all the experts you need to get the<br />

solution you are looking for.<br />

We are dedicated to Original Equipment<br />

Manufacturers (OEMs) business and we<br />

strongly believe that system and software<br />

integration is the key for success.<br />

<strong>Kontron</strong> offers OEMs:<br />

One-stop shopping<br />

Expert consulting<br />

High quality products<br />

Single point of contact<br />

Excellent support<br />

<strong>Kontron</strong>’s system integration<br />

includes:<br />

Application ready platforms/systems<br />

HMI, TouchPanelPCs, ThinClients<br />

Communication servers/HA systems<br />

Third party hardware<br />

SW, middleware, protocol stacks<br />

Industrial web development tools<br />

Customization and building blocks<br />

<strong>Kontron</strong> has a huge knowledge base<br />

and experience in many different<br />

leading-edge technology areas:<br />

Processor platforms – to name just<br />

a few: Geode, Intel ® Pentium ® M, III<br />

and 4, XScale, PowerPC<br />

Operating systems –<br />

Windows 2000/XP, <strong>Embedded</strong> XP,<br />

Windows CE, Linux, VxWorks, QNX, OS-9<br />

Formfactors – DIMM-PC, ETX,<br />

ETXexpress, X-board, E²Brain, cPCI,<br />

PCI, ATCA, AMC, VME, PICMG 1.X,<br />

PISA, PISA-eXpress, PC/104, 3.5"<br />

SBCs, ATX, MicroATX, FlexATX, MiniITX<br />

Housings 1U, 2U, 3U, 4U, 6U, ...<br />

Connectivity – Fieldbus interfaces,<br />

network interfaces, switches, new<br />

technologies like WLAN and<br />

Bluetooth, ...<br />

Industrial I/O boards – digital,<br />

analog, serial<br />

BIOS, Board support packages<br />

(BSPs)<br />

Driver software, middleware<br />

Semi and Full Customization<br />

If your demands go beyond our standard<br />

products or a tailored solution – including<br />

from 3rd parties – <strong>Kontron</strong> offers<br />

you the possibility of a partially or fully<br />

customized design including carrierboards,<br />

SBCs and integrated systems,<br />

including all the services you need, right<br />

down the delivery chain.<br />

As an example, <strong>Kontron</strong> designed an<br />

Intel ® Celeron ® M-based embedded<br />

long-life motherboard and a completely<br />

sealed chassis with a heat pipe for use<br />

in the harsh and dusty environment of<br />

automotive mass production for a leading<br />

manufacturer of industrial robots.<br />

The complete integrated systems are<br />

manufactured and shipped just-in-time<br />

to our OEM customer.<br />

Professional Services:<br />

Fully documented design<br />

Hard- and software as well as<br />

complete system development<br />

Mechanical construction<br />

Design customization services<br />

Certifications<br />

Support and maintenance<br />

Life cycle management<br />

Project Management<br />

Be it a small project to tailor a board or<br />

a piece of software or a huge full custom<br />

project, we always assign a <strong>Kontron</strong><br />

project manager for you. He is your single<br />

point of contact and coordinates all your<br />

specifications and the resulting commitments.<br />

Technical Support<br />

We emphasize personal contact rather<br />

than annoying answering systems and<br />

virtual assistants.<br />

Our technical support staffs are comprised<br />

of experienced engineers who are ready<br />

and able to respond to your requests.<br />

This means that you instantly get in<br />

contact with someone understands your<br />

situation, listens to your description,<br />

analyzes the problem and gets it resolved<br />

quickly.<br />

Individual Training<br />

<strong>Kontron</strong> - Your OEM Partner<br />

As part of our service package we offer<br />

regular seminars and training sessions on<br />

hardware, software and networking as well<br />

as custom training on request.<br />

6 www.kontron.com 7<br />

Longevity<br />

We have been aware of the needs and<br />

requirements of the OEM business for<br />

decades, so we know about the problem of<br />

longevity. This is why we offer our OEMs<br />

a long-term delivery contract. We design<br />

longevity into our products, even into our<br />

embedded motherboards.<br />

Ruggedization<br />

Another service we offer our customers<br />

is the ruggedization of our products for<br />

extreme environmental conditions in<br />

industrial automation, transportation,<br />

mobile computing, off-shore or shipboard<br />

applications. Many of our products are<br />

available for use in extended temperature<br />

range - 40° C to + 85° C (with passive heat<br />

sinks, where necessary) and additional<br />

fixture of components (for increased<br />

shock and vibration resistance) and/or<br />

conformal coating to protect them against<br />

aggressive environmental conditions.

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