Company Profile in PDF - Fidelity

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4. Business Activity MAiS offers superior, impressive services achieved by combining the strength of our people and advanced information technology to ensure the complete project of business process renovation and continuously support and improve the business processes of customers. Every Fidelity solution comes with a comprehensive consulting, installation, training and support service. CONSULTING/ As a part of the long-term strategy of developing and introducing advanced information systems to business practice, all Fidelity users are shared in continuous consulting. As specialists in the field of hotel industry our consultants keep up with all new theoretical knowledge as well as with experience gained from product developers and its users. HOSPITALITY PROJECT MANAGEMENT/ MAiS guides and helps organizations through the entire project of applying Fidelity solutions - new business and organization models with outstanding information technology for their better business performance, from design, implementation to management. SYSTEM DESIGNING & MODELING/ As a result of many successfully realized projects of information support of hotel businesses, Fidelity team has gained rich experience in hospitality sphere as well as technical and technological know-how, all of which enable our team to design and model new information systems. Thereby it is an important role of - to many business practices customized - Fidelity software. IMPLEMENTATION/ Designed and offered projects are implemented, in cooperation with the customer, by our team of experienced Fidelity information system parameterization experts and/or by for implementation qualified and trained distributors worldwide. CUSTOMER TRAINING & WORKSHOPS/ Fidelity training programs are based on special programs adapted to user’s range of activities, for example: receptionist, marketer, organizer, management, etc. 24 x 7 ON- LINE SUPPORT/ A special team of Fidelity experts provide the first and second level of support for our clients locally and for our distributors worldwide. 5
PRODUCT DEVELOPMENT AND MAINTENANCE/ Fidelity is standardized software with continuous development, resulting in new software versions and new releases. During license-determined upgrade advantage coverage period, all software is maintained with software versions that are eventually substituted with new releases, in accordance with the right upon contracted maintenance and license-fee agreement. LOCAL INSTALLATIONS AND SAAS/ Software installation and parameterization is provided by Fidelity team, locally, and/or by for installation qualified and trained distributors worldwide. Fidelity SaaS (Software as a service) is a total information service for mid-sized and small end users which runs as web-application on MAiS servers. 6
Page 1 and 2: www.fidelity-mais.com 1. Company Pr
Page 3 and 4: Company Background The company orig
Page 5: 3. Business Idea Vision/ Our vision
Page 9 and 10: 6. Our Solutions Portfolio Fidelity
Page 11 and 12: 7. Fidelity PMS strength: • Custo
Page 13 and 14: Thermana Hotels & Resorts, Slovenia

Company Profile in PDF - Fidelity

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