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List of Case Studies on Strategy - Case Catalogue IV

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36<br />

Restructuring estructuring T TTurnaround<br />

T urnaround Strategies<br />

Strategies<br />

Alliance; AT Kearney and Tower Perrin;<br />

Loss-making mega c<strong>on</strong>tracts; Incompetent<br />

managers and poor decisi<strong>on</strong>s; General<br />

Motors; Structural problems and cultural<br />

clashes; Computer services and s<str<strong>on</strong>g>of</str<strong>on</strong>g>tware;<br />

Turnaround specialist divestments and spin<str<strong>on</strong>g>of</str<strong>on</strong>g>fs.<br />

Siemens: The Challenges <str<strong>on</strong>g>of</str<strong>on</strong>g><br />

Leadership Change<br />

After 12 years at the helm <str<strong>on</strong>g>of</str<strong>on</strong>g> affairs <str<strong>on</strong>g>of</str<strong>on</strong>g><br />

Siemens AG, Heinrich v<strong>on</strong> Pierer, who was<br />

c<strong>on</strong>sidered <strong>on</strong>e <str<strong>on</strong>g>of</str<strong>on</strong>g> Germany’s top managers<br />

and was credited with transforming the<br />

157-year-old electr<strong>on</strong>ics and electrical<br />

engineering c<strong>on</strong>glomerate into a powerful<br />

global player, stepped down from the chief<br />

executive positi<strong>on</strong> in January 2005. In<br />

place <str<strong>on</strong>g>of</str<strong>on</strong>g> Heinrich v<strong>on</strong> Pierer, Klaus<br />

Kleinfeld, CEO (Chief Executive Officer)<br />

<str<strong>on</strong>g>of</str<strong>on</strong>g> Siemens’ US unit, was appointed as the<br />

new CEO <str<strong>on</strong>g>of</str<strong>on</strong>g> the company. Though the<br />

company was in a good financial state,<br />

some <str<strong>on</strong>g>of</str<strong>on</strong>g> its prominent business units like<br />

the mobile handset unit and Siemens<br />

Transportati<strong>on</strong> Systems were incurring<br />

heavy losses.<br />

Pedagogical Objectives<br />

• To understand the leadership styles <str<strong>on</strong>g>of</str<strong>on</strong>g><br />

Heinrich v<strong>on</strong> Pierer and Klaus Kleinfeld<br />

• To discuss as to which approach would<br />

be adopted by Kleinfeld, the ‘American’<br />

approach or the c<strong>on</strong>sensus-driven<br />

German management style in turning<br />

around Siemens AG.<br />

Industry Not Applicable<br />

Reference No. RTS0058<br />

Year <str<strong>on</strong>g>of</str<strong>on</strong>g> Pub. 2005<br />

Teaching Note Not Available<br />

Struc.Assig. Not Available<br />

keywords<br />

Siemens; Klaus Kleinfeld; Heinrich v<strong>on</strong><br />

Pierer; ‘Top’ or ‘time-optimised<br />

processes’; 10-point Programme; Siemens<br />

under Heinrich v<strong>on</strong> Pierer; Operati<strong>on</strong><br />

2003; Siemens Management System; USmanagement<br />

style; Siemens Transportati<strong>on</strong><br />

Systems; Telecommunicati<strong>on</strong>s unit;<br />

Medical soluti<strong>on</strong>s; Leadership change;<br />

American leadership style; Challenges <str<strong>on</strong>g>of</str<strong>on</strong>g><br />

leadership change.<br />

Sara Lee Corporati<strong>on</strong>: Brenda C<br />

Barnes’ Restructuring Strategies<br />

Sara Lee is a global manufacturer and<br />

marketer <str<strong>on</strong>g>of</str<strong>on</strong>g> high-quality, high-pr<str<strong>on</strong>g>of</str<strong>on</strong>g>ile<br />

branded c<strong>on</strong>sumer products. But the<br />

company had been recording flat growth<br />

since the early 1990s. C<strong>on</strong>tinuous<br />

restructuring to revive its fortunes had<br />

failed. In February 2005, its new CEO<br />

www.ibscdc.org<br />

(Chief Executive Officer) Brenda Barnes<br />

announced a major restructuring strategy.<br />

Pedagogical Objectives<br />

• To highlight the diversificati<strong>on</strong><br />

strategies <str<strong>on</strong>g>of</str<strong>on</strong>g> Sara Lee, by shifting<br />

c<strong>on</strong>sumer preference towards low price<br />

and low-calorie foods, and increasing the<br />

trend <str<strong>on</strong>g>of</str<strong>on</strong>g> private label brands<br />

• To understand the reas<strong>on</strong>s for the failure<br />

<str<strong>on</strong>g>of</str<strong>on</strong>g> Sara Lee’s previous restructurings and<br />

its future challenges.<br />

Industry Food and Apparel<br />

Reference No. RTS0057<br />

Year <str<strong>on</strong>g>of</str<strong>on</strong>g> Pub. 2005<br />

Teaching Note Not Available<br />

Struc.Assig. Not Available<br />

keywords<br />

Sara Lee Corporati<strong>on</strong>; Restructuring<br />

strategies; Diversificati<strong>on</strong> strategies;<br />

Brenda C Barnes; Branding strategies;<br />

Brand portfolio; Brand extensi<strong>on</strong>; Apparel<br />

industry; Food and beverage industry; Loss<br />

<str<strong>on</strong>g>of</str<strong>on</strong>g> focus <strong>on</strong> key brands; Huge portfolio <str<strong>on</strong>g>of</str<strong>on</strong>g><br />

brands; C<strong>on</strong>sumer behaviour; Global<br />

c<strong>on</strong>glomerate; High-quality branded<br />

products; C<strong>on</strong>tinuous restructuring<br />

programmes.<br />

Southwest Airlines: The Changing<br />

Cost Structure and Corporate<br />

Culture<br />

Southwest Airlines, the largest domestic<br />

passenger airline with the highest market<br />

capitalisati<strong>on</strong> in the US airline industry,<br />

has been the <strong>on</strong>ly airline in American<br />

history to have recorded pr<str<strong>on</strong>g>of</str<strong>on</strong>g>its for 32<br />

c<strong>on</strong>secutive years since its incepti<strong>on</strong> in<br />

1971. Southwest relied <strong>on</strong> a unique business<br />

model <str<strong>on</strong>g>of</str<strong>on</strong>g> ‘low cost – no frills – high<br />

customer service’ and leveraged its human<br />

resources effectively to achieve<br />

extraordinary success. Southwest had been<br />

in the top ten list <str<strong>on</strong>g>of</str<strong>on</strong>g> FORTUNE’s Most<br />

Admired Companies every year since 1998.<br />

Southwest had sustained the success and its<br />

positi<strong>on</strong> even when the whole airline<br />

industry plunged into losses after the 9/11<br />

terrorist attacks and also withstood the<br />

competiti<strong>on</strong> from a horde <str<strong>on</strong>g>of</str<strong>on</strong>g> airlines, which<br />

tried to replicate its strategies and business<br />

model. But since 2002, Southwest also had<br />

been caught up with the general troubles<br />

associated with the other airlines – higher<br />

cost structure, changing c<strong>on</strong>sumer attitude,<br />

infrastructure bottlenecks, and changing<br />

corporate culture.<br />

Pedagogical Objectives<br />

• To understand (1) the evoluti<strong>on</strong> <str<strong>on</strong>g>of</str<strong>on</strong>g><br />

Southwest as successful airline in<br />

America (2) The business model <str<strong>on</strong>g>of</str<strong>on</strong>g><br />

Southwest Airlines (3) the strategic and<br />

competitive advantages <str<strong>on</strong>g>of</str<strong>on</strong>g> Southwest<br />

Airlines (4) the leadership <str<strong>on</strong>g>of</str<strong>on</strong>g> Herb<br />

Kelleher (5) and the employee<br />

empowerment <str<strong>on</strong>g>of</str<strong>on</strong>g> Southwest Airlines in<br />

achieving success in the highly<br />

competitive Airlines industry<br />

• To discuss the changing cost structure<br />

and corporate culture <str<strong>on</strong>g>of</str<strong>on</strong>g> Southwest<br />

Airlines.<br />

Industry Airlines<br />

Reference No. RTS0056<br />

Year <str<strong>on</strong>g>of</str<strong>on</strong>g> Pub. 2005<br />

Teaching Note Available<br />

Struc.Assig. Available<br />

keywords<br />

Southwest Airlines; Leading low-cost<br />

airline; FORTUNE’s most admired<br />

companies; ‘Triple Crown’ award; Herb<br />

Kelleher; Strategic advantages; Business<br />

model; Hub-and-spoke system; Point-topoint<br />

airline network; Corporate culture;<br />

The Southwest Airlines way; Competitive<br />

advantage; Lowest cost structure; LUV<br />

airline; Changing employee attitude.<br />

NVIDIA: The Graphic<br />

Chipmaker’s Turnaround<br />

<strong>Strategy</strong><br />

NVIDIA Corporati<strong>on</strong> (NVIDIA), a global<br />

leader in manufacturing graphic<br />

processors, failed to deliver its most<br />

ambitious graphic processing unit, ‘NV30’,<br />

to the market as per schedule in 2002.<br />

Besides, NVIDIA’s tussle with Micros<str<strong>on</strong>g>of</str<strong>on</strong>g>t<br />

and an accusati<strong>on</strong> against NVIDIA’s<br />

employees <str<strong>on</strong>g>of</str<strong>on</strong>g> insider trading added to the<br />

company’s woes. From $11 billi<strong>on</strong> in<br />

January 2002, NVIDIA’s market value fell<br />

to $1 billi<strong>on</strong> by October 2002. However,<br />

having learnt from its mistakes and with a<br />

focused turnaround plan, NVIDIA was back<br />

into its leadership status by early 2005.<br />

Pedagogical Objective<br />

• To highlight NVDIA’s turnaround<br />

strategy to emerge as a leader in the<br />

global chip market.<br />

Industry Graphics, Video Chips and<br />

Boards<br />

Reference No. RTS0055<br />

Year <str<strong>on</strong>g>of</str<strong>on</strong>g> Pub. 2005<br />

Teaching Note Not Available<br />

Struc.Assig. Not Available<br />

keywords<br />

NVIDIA; NVIDIA’s GPU (Graphic<br />

Processing Unit); NVIDIA’s product cycle;<br />

Worldwide graphic chip market;<br />

Micros<str<strong>on</strong>g>of</str<strong>on</strong>g>t’s Xbox; NVIDIA’s price dispute<br />

with Micros<str<strong>on</strong>g>of</str<strong>on</strong>g>t; NVIDIA’s challenges;<br />

NVIDIA’s turnaround plan; Jen-Hsun<br />

Huang; NVIDIA’s competitors; NVIDIA’s<br />

market share; Insider trading.

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