Technical Services Magazine Ã¢Â€Â¢ Summer 2009 - Northrop Grumman ...

Summer 2009 

In this issue: 

2 President’s Column 

3 LCROSS return-to-moon 

mission 

4 Lake Charles develops into 

sector Business Management 

center of excellence 

5 Hunter surpasses flight 

milestone 

6 E-2C/D and C-2A engineering 

and logistics services win 

7 The Hawg comes home 

8 TS’ new facility in Maryland 

performs variety of aircraft 

services and support 

9 TS team in Saudi Arabia 

conducts disasterresponse 

training 

10 Additional TS training sites 

achieve ISO certification 

11 Shoulder to Shoulder – 

Technical Services team 

members serve country 

in dual roles 

14 TS establishes Application 

Support Center in Saipan 

15 Fort Irwin leadership teaches 

Department of the Army 

employees best practices 

16 NSTec Livermore operations 

achieve safety milestone 

17 Company-supported 

program helps prepare 

Navy midshipmen for 

high-tech careers 

18 TS sponsors U.S. 

Astronaut Hall of Fame 

induction gala; TS AFCENT 

team member recognized 

with prestigious award 

19 TS volunteers raise funds, 

walk in support of infant 

health; TS to transition to 

HRSC in January 2010 

20 I’m In! 

22 Sector IDIQ Office targets 

opportunities 

23 Training course prepares 

future leaders to manage 

front end of the business 

Courtesy of Department of Defense

Team NGTS 

A letter from Technical Services Sector President James Cameron 

Team, 

Being the “Best In the World at What We Do” is a very lofty vision, but a vision 

that is absolutely essential when you consider who our customers are and the critical 

missions they perform. 

We as a sector try very hard to make sure we have the right leadership and 

management philosophy in place to ensure consistent, high-quality performance 

we and our customers demand. In support of this effort, we also deploy extensive 

tools and training to the team to help assist in the quality execution of our jobs. We 

must never forget that the fundamental way quality performance happens is through 

each and every one of us being 100% committed to doing our jobs to the highest 

performance standards. 

Further, quality is not a commitment that can be “averaged” across multiple 

functions or actions. It is not good enough to have performed thousands of actions 

to the highest quality and then have a few “slip by” and then feel some form of 

contentment that on average we performed well. 

Superior performance and work quality have nothing to do with averages and 

everything to do with getting it right the first time and every time! 

So I would ask all of us to take the time to rethink the jobs we do, analyze all 

the functions we perform and renew a strong personal commitment to quality 

performance. 

A good analogy is if we were all professional baseball players and could bat .300, 

we would be millionaires. However, in our business, with an incredibly important mission 

on the line for our customers, we must all bat a thousand all the time, every day, 

at everything we do. 

So while the sector has realized great successes in improving processes that have 

yielded superior performance and cost savings to our customers, it is essential that we 

never lose sight of the fundamental imperative of quality performance and let’s make 

sure we individually and collectively settle for nothing less than being “one-thousand 

hitters.” 

Thank you for your continued hard work and thank you for all that you do for our 

great customers! 

James L. Cameron 

President 

Northrop Grumman Technical Services 

2 

Technical Services Magazine • Summer 2009

TS team contributes to successful 

return-to-moon mission 

On June 18, NASA’s Lunar Crater 

Observation and Sensing Satellite 

(LCROSS) and Lunar Reconnaissance 

Orbiter (LRO) successfully launched from Cape 

Canaveral, Fla., on a historic journey toward the 

moon. On June 23, the Northrop Grumman-built 

LCROSS also completed a critical swing-by 

maneuver of the moon, putting LCROSS on a 

trajectory to complete its mission to search for 

water ice on the moon in early October. 

LCROSS and its attached Centaur upper-stage rocket are now in 

a long, looping polar orbit around Earth and the moon. Each orbit 

will be roughly perpendicular to the moon’s orbit around Earth and 

take about 37 days to complete. Before impact, the spacecraft and 

Centaur will make approximately three orbits. 

LCROSS and the Centaur separately will collide with the moon at 

approximately 7:30 a.m. EDT on Oct. 9, creating a pair of debris 

plumes that will be analyzed for the presence of water ice or water 

vapor, hydrocarbons and hydrated materials. The spacecraft and 

Centaur are targeted to impact the moon’s south pole near the 

Cabeus region. T S 

1 Pictured is the LRO/LCROSS Atlas V rocket on launch June 18. 

2 TS team member Jeff Keck assesses initial mission telemetry in the Lanham, 

Md., Operations Center. 

3 TS team member Tuan Duong, senior electrical engineer, is pictured preparing 

LCROSS components for mission use. 

4 An artist’s rendition of LCROSS traveling toward the moon. 

1 

Photo: NASA, United Launch Alliance. 

5 The LCROSS Operations team tracks telemetry immediately after mission 

payload power-up in the Lanham, Md., Operations Center. From left to right 

are: Brad Kercheval and Jeff Keck. 

2 3 

4 

5 

Northrop Grumman Technical Services 3

L C O E 

L I F E C Y C L E O P T I M I Z A T I O N A N D E N G I N E E R I N G 

Lake Charles develops into sector 

Business Management center of excellence 

The flow of financial information from the shop floor to Wall Street 

is no different than the flow of aircraft through an assembly line. 

That’s according to Lake Charles Business Management team 

leader Jeff Richard. His team has become a knowledge resource for 

sites both within and outside Technical Services (TS). Since its 2007 

incorporation into TS, the Lake Charles site has continued to provide 

practical solutions to some of the toughest financial challenges. 

1 

The Lake Charles team has initiated numerous best practices, including 

automating the consolidation of financial data from the monthly 

dashboards (enabling Life Cycle Optimization Engineering [LCOE] 

Group Business Management leaders to see data from their sites 

posted in real time) to custom tailoring of Microsoft Access functionality 

to automate the flow of data from SAP. In addition, the team has 

developed a bid and proposal (B&P) tool that provides site leadership 

with automatic visibility to maximize B&P dollars. 

This tool is deployed at the site and throughout all of Field Depot Maintenance 

and is expanding through LCOE and TS. “Enhancing business 

software and providing process expertise – that’s what we offer,” said 

Richard. “Continuous process improvement is ingrained in all of our 

site operations.” 

2 

1 TS Lake Charles Business Management team gathers for a strategy 

session. 

2 Lake Charles employees pictured with a Joint STARS aircraft outside 

main hangar facilities. 

Lake Charles Business Management has also performed internal work 

orders to streamline other sectors’ business processes. The team at 

Lake Charles represents TS on the Corporate Earned Value Council 

and provides training to new program managers attending the Program 

Managers Leadership Course taught at sector headquarters in Herndon, 

Va. Several team members have been recognized by senior leadership 

for their outstanding contributions toward achieving sector goals. T S 

TS makes grant to Louisiana college 

Technical Services recently donated a $25,000 education grant 

to the Sowela Technical Community College Foundation 

benefitting the college’s Aviation Maintenance Technology 

department. The grant will be used to modernize and replace equipment 

and upgrade facilities for recruitment efforts. 

“Northrop Grumman is proud to partner with Sowela Community 

College and the State of Louisiana to develop a highly trained and 

technologically advanced work force prepared to meet the growing 

aviation sustainment opportunities in the region for today and 

tomorrow,” said David Tracy, LCMMC manager, Enterprise Process 

Management and Control. Northrop Grumman’s Lake Charles facility, 

the eighth largest manufacturing employer in Calcasieu Parish, is 

strongly committed to community involvement and volunteerism. T S 

Holding the grant check are: Pat Kelly, Lake Charles site Production 

Operations manager; David Tracy, LCMMC manager, 

Enterprise Process Management and Control; Dr. Andrea Lewis 

Miller, chancellor, Sowela; Melvin Cox, department chair, Industrial 

& Transportation Technology, Sowela; Rick Bateman Jr., vice 

chancellor for Academic and Student Affairs, Sowela. 

4 


L C O E 

Hunter surpasses flight milestone 

The Hunter Unmanned Aircraft System (UAS), in use 

with the U.S. Army since 1996, recently surpassed 

75,000 flight hours in service, 50,000 of which were 

flown in combat. The MQ-5B Hunter is currently deployed 

in the Global War on Terrorism, providing warfighters with 

state-of-the-art reconnaissance, surveillance, target acquisition 

(RSTA), communications relay and weapons delivery. 

“Hunter is a workhorse for the Army and a proven combat multiplier that 

continues to provide our warfighters with actionable intelligence,” said 

Dave Werkheiser, TS vice president and general manager of the Life Cycle 

Optimization and Engineering Group. “What makes the Hunter program 

special is that we serve shoulder to shoulder with the great men and women 

in the Army keeping Hunter mission capable. Hunter has also proven to be 

an extremely adaptable and a highly reliable platform that’s been spirally 

enhanced for both performance and payload capability.” 

The RQ-5A Hunter was the Army’s first fielded UAS. The MQ-5B is the nextgeneration 

Hunter, continuing a legacy of service to Army corps, division 

and brigade warfighters. Flying over the battlefield with its multimission 

optronic payload, the MQ-5B gathers RSTA information in real time and 

relays it via video link to commanders and soldiers on the ground. 

“The benefit of Hunter to our warfighters is obvious,” said Karl Purdy, TS 

program manager. “Our servicemen and women in theater can operate a bit 

more comfortably with Hunter in the field as it has continuous ‘eyes’ over 

the battlespace. Hunter has recently been projected as an important part 

of the Army’s UAS capability until 2025. This flight performance milestone 

would not be possible if not for the hard work of a team that continues to 

operate and maintain this system with unparalleled expertise.” T S 

1 

2 

1 Eric Swisher (left), engineering test pilot, and Levi Wolfe, 

Flight Operations training lead, prepare to launch a Hunter 

UAV in support of engineering flight tests. 

2 Pictured is Hunter flying over the Arizona desert. 

3 The MQ-5B Hunter system uses the Army’s One System 

ground control station and remote video terminal. It also 

carries a communications relay package to extend the 

radio range of warfighters. 

3 


TS lands E-2C/D and C-2A engineering 

and logistics services contract 

The U.S. Navy has awarded 

Technical Services (TS) a 

multimillion dollar contract for 

engineering and logistics support of the 

E-2C/D “Hawkeye” and C-2A “Greyhound.” 

This award calls for maintenance 

and technical support services for 

test aircraft at the Naval Warfare Center 

in Patuxent River, Md. 

TS will provide modification and preparation of aircraft for 

test operations, correction of flight safety discrepancies, 

quality and control inspections, engineering investigations, 

and logistics and parts support for E-2C/D and C-2A aircraft 

assigned to Air Test and Evaluation Squadron 20 (VX-20) at 

Patuxent River. 

“We’re proud to continue supporting these workhorse aircraft 

L C O E L I F E C Y C L E O P T I M I Z A T I O N A N D E N G I N E E R I N G 1 Over the next decade, a series of planned upgrades, including 

while providing best value to our Navy customer,” said 

Thomas Cavanaugh, program manager. “In selecting Northrop 

Grumman, the Navy chose a team committed to superior 

performance, all the time, and one that has the tremendous 

capability of rapid reachback to the greater Northrop Grumman 

enterprise.” 

1 

The E-2 provides all-weather airborne early warning and 

command and control functions for carrier battle groups. 

Additional mission support includes surface surveillance 

coordination, strike and interceptor control, search and rescue 

guidance, and communications relay. E-2 aircraft use computerized 

sensors to provide early warning, threat analysis and 

control of counteraction against air and surface targets. 

The C-2A, a derivative of the E-2 Hawkeye, was designed 

to provide critical logistics support to aircraft carriers of the 

United States Navy. The Greyhound’s primary mission is to 

ferry personnel, mail and high-priority cargo on and off ships. 

in-flight refueling, will further increase the capabilities and 

technologies of Hawkeye aircraft. 

2 A C-2A prepares for launch from a carrier. 

2 

6 


L C O E 

The ‘Hawg Comes Home 

By Leah Smith 

Technical Services recently won a contract that brought the A-10 “Warthog” back home 

to Northrop Grumman. The Air Force awarded Technical Services a 10-year indefinite 

delivery/indefinite quantity contract to provide weapon system sustainment for the A-10 

Thunderbolt II. Under the terms of the contract, which has a total ceiling value of $1.6 billion 

collectively, the company will support both A-10As and Cs under the Thunderbolt Life-cycle Program 

Support (TLPS). Technical Services is one of three contractors selected for the program. 

“As the A-10 Original Equipment Manufacturer (OEM), we 

have the data, skills, resources and know-how to keep the A-10 

in fighting form for our nation’s warfighters,” said Brian Janroy, 

A-10 program manager. “Technical Services was formed 

specifically for programs like A-10 TLPS, which allow us to 

provide our customers with affordable sustainment solutions 

and direct access to the broader Northrop Grumman enterprise. 

We do aircraft … we don’t have to outsource for it!” 

According to Janroy, the A-10 team is committed to working 

shoulder to shoulder with the Air Force customer with 

the program management office based in Clearfield, Utah, 

which is near Hill Air Force Base. Janroy also pointed out 

that the Clearfield team, led by Site Manager Doug Hamel, 

collectively has more than 50 years of A-10 experience, which 

originates from senior civil service management, engineering 

and active duty Air Force backgrounds. Technical Services 

will also perform work in Warner Robins, Ga.; Bethpage, N.Y.; 

El Segundo, Calif.; Rolling Meadows, Ill.; and other locations 

across Northrop Grumman. 

The first program task order was recently awarded to 

Northrop Grumman TS; six additional task orders are 

expected in the coming months. T S 

An A-10 “Warthog” soars over snow-covered terrain. 

Pictured on the front row are TS Thunderbolt Life-cycle Program 

Support A-10 team members (l-r) Terry Taylor, Dave Marosok and 

Brian Janroy. On the back: Dave Craig, Bard Wood and Doug Hamel. 

Pictured is an A-10 fuselage undergoing repair at TS’ Bethpage, N.Y., site. 


L C O E 

L I F E C Y C L E O P T I M I Z A T I O N A N D E N G I N E E R I N G 

TS’ new facility in Maryland performs 

variety of aircraft services and support 

By Leah Smith 

1 

2 

3 

Earlier this year, Technical Services 

broadened its capabilities with the addition 

of the Hagerstown Maintenance 

and Modification Center (HMMC) to the Fleet 

Depot Maintenance Operating Unit within 

the Lifecycle Optimization and Engineering 

Group. The 145,000-square-foot facility located 

in Hagerstown, Md., is specially designed to 

support aircraft inspections, routine and heavy 

maintenance, complex modifications and systems 

integration, nonstandard repairs, flight tests and 

flight training. 

With a focus on aircraft maintenance, repair and overhaul 

(MRO), the ISO 9001/AS9100-certified two-hangar facility has an 

expansive and diversified aircraft portfolio with the capability to 

perform work on aircraft such as the C-12, C-23, Cessna Caravan 

and P-3, just to name a few. HMMC’s customers include the 

Navy and the Department of Homeland Security’s Customs and 

Border Patrol. 

Most recently, HMMC was awarded a contract to install countermeasures 

equipment on Navy P-3 aircraft. The initial effort is for 

two aircraft with the possibility of work on 12 additional aircraft. 

“Like Lake Charles Maintenance and Modification Center, Hagerstown 

specializes in supporting large military platforms such as 

P-3 Bs and Cs,” said Mike Deavers, HMMC program manager. 

“As part of team Technical Services, Hagerstown will not only 

continue to maintain its footprint with the P-3 but will also provide 

our customers with unparalleled intelligence, surveillance 

and reconnaissance system offerings for our domestic and foreign 

customers.” 

Previously known as California Microwave, HMMC has more 

than 20 years of experience providing complex aircraft modification 

and systems integration onto a wide variety of aircraft. T S 

4 

1 A TS team member conducts maintenance on a Navy P-3 Orion engine at 

Hagerstown Maintenance and Modification Center, Md. 

2 TS team member Donald Miller works on a Navy P-3 Orion wing section. 

3 Northrop Grumman airframers at HMMC work on a section of a P-3 Orion’s wing. 

4 HMMC’s “full-house” of Navy P-3 Orion aircraft are a welcome addition to 

TS’ portfolio. 

8 


T R A I N I N G A N D S I M U L A T I O N 

T & S 

TS team in Saudi Arabia conducts 

disaster-response training 

1 

2 

Technical Services joint venture personnel 

supporting the Saudi Arabian 

National Guard (SANG) recently 

supported disaster-response management 

training in the Kingdom of Saudi Arabia. 

The training consisted of four days of 

classroom instruction focused on incident 

response headquarters activities with a 

one-day response drill. The response drill 

includes events from incident notification 

through hospital reception and treatment. 

The most recent Disaster Response Management 

Course included Imam Abdul- 

Rahman Al-Faisal Hospital in Damman and 

SANG medical units based in the area. 

After classroom instruction, students participated in a scenario involving 

casualties resulting from an attack on a military facility. The first phase 

of the exercise tested the ability of SANG field medics to respond, treat 

and evacuate casualties to the nearest medical facility. The second phase 

tested the hospital’s capability to react to a mass casualties and initiate 

appropriate patient management procedures. 

Dr. Bandar Al-Gnawy, chief executive officer for National Guard Health 

Affairs, said of the training: “These exercises provide hospital staff 

with excellent training to improve their readiness to confront similar 

incidents in the future. Conducting such exercises demonstrates the 

capability for military and civilian authorities to cooperate during 

disasters and emergencies. The main objective was to train to prepare, 

capture lessons learned, and correct deficiencies.” T S 

3 

1 Saudi Arabian National Guard soldiers evacuate “causalities” during a recent 

disaster response training exercise. 

2 Trainer Khalid Al-masoud (right), Branch Manager Robert Guild (middle), and 

Col. Mohammed Abdullah Dhafer discuss issues during a disaster-training 

exercise in Hofuf, Saudi Arabia. 

3 Trainer Robert Luxmore (right) and OPM (Office of Program Manager) Advisor 

Curtis Douglass discuss unit evaluations during a disaster-response exercise 

in Hofuf in June 2009. 


T & S 

Additional TS training sites achieve ISO 

certification 

Two Technical Services Battle Command Training Branch (BCTB) locations – Fort 

Hood, Texas, and Fort Knox, Ky. – recently received ISO 9001:2000 certification 

for having implemented rigorous quality standards, standards in compliance with 

requirements for this international, independently audited measurement. 

1 

2 

3 

1 

“To prepare for the assessment, each site went through a 

detailed evaluation of its employee training, work processes, 

documentation and records to demonstrate compliance to the 

ISO standard,” said James Simpson, ISO core team member. 

“After successful completions of independent audits, the sites 

were added to the sector’s existing ISO certification.” 

“Under the ISO 9001 framework, our sites have standardized 

and repeatable methodologies for our processes and operating 

procedures,” said Shirley Degroot, BCTB site lead. “The end 

result is these tools assist us in providing better services to our 

customers and fostering a continuous improvement culture.” 

Team members at the second certification site, Enhanced 

Learning Solutions at Fort Knox, viewed the process as a milestone 

in line with the sector’s Vision to “be best in the world 

at what we do.” Fort Knox has more than 100 TS personnel 

providing a full range of training products and services to a 

wide array of U.S. Army and defense customers. 

“Preparing for this certification gave us the opportunity to 

refine and document the processes and procedures we’ve 

employed for more than a decade in support of the Armor Center 

and the training school there,” added Bruce Haverty, site 

lead, Enhanced Learning Solution. “This certification enables us 

to serve a wider range of Army clients as Fort Knox transforms 

to the Human Resources Center of Excellence in 2011.” T S 

1 Pictured are students learning Iraqi Arabic at Fort Hood’s Battle Command 

Training Branch Tactical Iraqi Language Lab. 

2 TS instructor Robert Nagel provides instruction on the contemporary 

operating environment to students of the Basic Officer Leaders’ Course 

III at Fort Knox, Ky. 

3 Soldiers in the Fort Hood Reconfigurable Tactical Operations Center 

conduct mission analysis. 

10 

Technical Services Magazine • Summer 2009 

10

SYSTEMS SUPPORT 

S S 

Shoulder to Shoulder - Technical Services 

team members serve country in dual roles 

Direct knowledge of the customer and their mission – that’s what Jody Chalich 

and Doug Richardson bring to their roles as site managers for TS’ Technical 

Support Programs in Washington; Chalich at the sector’s Tacoma facility and 

Richardson at the Lakewood site. 

Chalich, currently deployed to Iraq and commanding the Air Force’s 506th Expeditionary 

Logistics Readiness Squadron, is a major in the U.S. Air Force Reserve; Richardson 

retired this past March from the U.S. Army after 32 years with the rank of brigadier 

general. Richardson has 27 years with Northrop Grumman while Chalich has been with 

the company since July 2006. 

“This is my fourth tour in the Southwest Asia AOR (area of responsibility) since 2003,” 

said Chalich from Kirkuk Regional Air Base, Iraq. “Our mission – which I describe as 

providing logistical support to the tip-of-the-spear – consists of aircraft loading, cargo 

handling, ammunition storage, vehicle maintenance, vehicle operations, supply, liquid 

fuels and petroleum products storage and distribution. Typically we’re working 14-hour 

days.” 

1 

Aircraft serviced by his squadron include C-130s, C-17s, and DoD-contracted and rotary 

wing aircraft. At this air base, Iraqi Air Force pilots undergo initial qualification flight 

training. 

At TS’ Tacoma facility, Chalich’s operation fabricates sheet metal assemblies, electrical 

cables, power distribution equipment and industrial fabric goods. They’re a primary 

supplier to Northrop Grumman Information Systems Huntsville, Ala., site and Command 

Post Platform program. 

While in theater, he’s encountered several other Northrop Grumman personnel also supporting 

customers. “There’s a good amount of information sharing over here,” he said. 

“Different organizations will loan expertise or resources to help accomplish a project. 

That synergy crosses over into other support roles, as there are substantial forces working 

in Iraq in government, training, and nation-building capacities. 

2 

Chalich has 93 airmen assigned to him and expects to return stateside this coming 

November. 

Richardson’s last command before retirement was as deputy commanding general of 

the 88th Regional Readiness Command. He also served in Operations Iraqi Freedom 

and Enduring Freedom. At Lakewood, TS team members provide software and systems 

engineering support to a number of U.S. Army contracts. Currently they are supporting 

the Electronic Systems sector with the Army’s DCGS-A (Distributed Common Ground 

System, Army) program and IMETS (Integrated Meteorological System) programs. 

“We’re always looking for new and better ways to support our customers in their 

missions,” said Richardson. “We often have significant responsibilities beyond normal 

software integration, including test architecture and integrated logistics.” 

As a site lead in Korea supporting Combined Forces Command, Richardson recalls installing 

a command and control system for the Army that was critically important to operational 

awareness. “It was around the time of the Seoul Olympics,” he said. “Experiences 

such as that have helped contribute to my capabilities in supporting our warfighters with 

hands-on solutions.” 

T S 

3 

1 2 Air Force Major Jody Chalich is currently 

deployed in Iraq. 

3 Doug Richardson (left) is all smiles at his 

Army retirement ceremony, where he was 

presented with the Distinguished Service 

Medal. Lt. Gen. Charles H. Jacoby Jr. looks 

on as Richardson’s wife, Charlene, receives 

a Department of the Army certificate of 

appreciation and a bouquet of roses. 


S S 

TS establishes Application Support Center 

in Saipan 

Just four months after the U.S. Citizenship and 

Immigration Services (USCIS) requested that 

Northrop Grumman open an Application Support 

Center (ASC) in Saipan, Commonwealth of Northern 

Mariana Islands (CNMI), Technical Services captured 

biometrics for the first Saipan applicant. The expeditious 

planning and execution to stand-up ASC Saipan 

this past March was accomplished through the total 

involvement and perseverance of USCIS and TS 

professionals. 

In coordination with Hugh Jordan, USCIS ASC branch chief, and David Gulick, USCIS 

Honolulu district director, Technical Services spearheaded this effort which involved 

standing up a new ASC on an island more than 7,000 miles away from Washington, D.C. 

The many coordinated actions included: locating an approved ASC site, expediting the 

lease process, designing and constructing build-out requirements, obtaining furniture and 

operating supplies, filing business licenses and insurance certificates and hiring staff. 

On March 10, 2009, Michael Aytes, acting director of USCIS, presided over a grandopening 

ceremony at the new ASC Saipan, sharing his appreciation for the exceptional 

efforts of both the USCIS and TS. Among the Saipan officials attending the ceremony was 

2 

3 

the CNMI Governor Benigno Fitial. 

T S 

Technical Services Magazine • Summer 2009 

1 A view of the Pacific Ocean from Saipan’s shore. 

2 Acting Director of USCIS Michael Aytes (left) and CNMI Governor Benigno Fitial cut a ribbon to 

mark the facility’s opening. 

3 View outside the ASC Saipan office. 

4 ASC Guam Site Supervisor Heda Panes captures biometrics for the first Saipan applicant. 

5 Pictured is Facilities Coordinator Bob Reardon connecting electronics at the recently opened 

ASC Saipan. 

4 

1 

5 

14

S Y S T E M S S U P P O R T 

S S 

Fort Irwin leadership teaches Department of 

the Army employees best practices 

By Jeff Lacap 

TS’ Fort Irwin, Calif., site recently welcomed interns 

from the Anniston Army Depot Leadership and 

Management Program to exchange best practice 

knowledge. The Department of the Army selected its 

employees Todd Watts, a general equipment mechanic, and 

Donna Marketos, a quality assurance specialist, to attend the 

internship based on their leadership potential. 

As part of a six-week course taught by Jacksonville State 

University, Watts and Marketos observed Technical Services 

employees at Fort Irwin while receiving hands-on training; 

their visits included spending time with the light- and heavywheel 

maintenance facilities and Civilians on the Battlefield 

(COB) vehicles maintenance shop. Within the National Training 

Centers’ COB training construct, Technical Services plays a 

key support role in making this soldier training as realistic as 

possible. Technical Services maintains all the vehicles used by 

COB role players in a variety of roles including government officials, 

law enforcement, military personnel, members of religious 

groups, hostile elements and members of the local populace 

wearing authentic attire and replicating customs and traditions 

of a typical Iraqi or Afghan village. 

The five-day training course focused on Lean Six Sigma values 

and Northrop Grumman’s customer-focused culture. Lean 

Six Sigma is a business-improvement methodology based on 

four factors: customer satisfaction, process improvement, 

teamwork, and decision-making based on factual data. The two 

also met with various managers at Fort Irwin and learned about 

different management styles and techniques. 

“This program is mutually beneficial,” said Mike Farrell, 

Human Resources manager for the Fort Irwin contract. “The 

interns get to see a lot of what they’ve learned put into practice 

in a business environment. It gives us a chance to reach out 

to the Army and show how effective Technical Services best 

practices and processes are.” 

“I learned so much from the TS employees I spoke with,” said 

Marketos. “The Northrop Grumman employees gave me lots 

of insight: the experience was invaluable. This will definitely 

help me in the future when I’m a part of management.” 

This is the second year that Fort Irwin hosted interns from 

Anniston Army Depot. According to Farrell, Fort Irwin expects 

to continue to host interns from this program in the future. T S 

Department of Army employees Todd Watts and Donna Marketos recently visited Fort Irwin to learn best practices from the TS team there. 


S S 


NSTec Livermore operations achieves 

safety milestone 

By Jeff Lacap 

T 

he Livermore Operations facility of National Security Technologies, LLC (NSTec), a 

joint-venture headed by Technical Services, has achieved a safety milestone unique 

to Department of Energy (DOE) contracted sites – Voluntary Protection Plan (VPP) 

STAR site certification, created to recognize employers who have instituted rigorous safety 

processes in the workplace. 

To achieve this milestone, Livermore began laying the 

groundwork back in 2006. Brian Ward, Livermore Operations 

Environment, Safety, Health, and Quality (ESH&Q) representative, 

in concert with the Livermore VPP Steering Committee, 

drove the application process. Ward and the committee 

also relied upon diligent support received from Livermore 

employees and senior staff, a safety committee, and key 

members of the NSTec ESH&Q directorate, as well as support 

from the local DOE field office located at Lawrence Livermore 

National Laboratory. 

When asked about this milestone, Ward said: “It definitely was 

a team effort. Everyone at Livermore went above and beyond 

expectations.” 

Ken Cooke, senior manager, added that: “As good corporate 

citizens, we value safety first—safety of our team members, 

our neighbors, our community and the environment.” T S 

NSTec Livermore Operations employees proudly display their new DOE VPP Star site flag. 

16 


S S 

Company-supported program helps prepare 

Navy midshipmen for high-tech careers 

By Jeff Lacap 

National Security Technologies (NSTec), LLC, the management and operating 

contractor for the Department of Energy’s Nevada Test Site, recently 

hosted two U.S. Naval Academy midshipmen, Tyler Sordelet and Justin 

Kramer, for the academy’s service internship program, now in its third year. Both 

are seniors at the Naval Academy and pursuing careers in nuclear submarines. 

One central aspect of this year’s program is concentration 

study in dense plasma, an area of nuclear research that 

involves active detection of nuclear materials. Dr. E. Chris 

Hagen is a leading researcher in this field, and the program 

is directed around much of his work, including the design and 

development of active interrogation systems used to detect 

1 

smuggled nuclear devices or materials. Sordelet and Kramer 

are helping develop capabilities for a field-deployable, activeinterrogation 

system. 

“These systems could ideally be deployed to the warfighter 

with minimal nonrecurring engineering,” said Von Sudderth, 

senior operations specialist at NSTec. “The program enables 

midshipmen to learn cutting-edge technology by participating 

in valuable research. They learn valuable skills for their military 

careers and are provided with insight into what warfighter 

needs will be in the future.” 

This NSTec and Technical Services-guided program helps 

foster a relationship with future Navy leaders. In past years, 

Northrop Grumman has also supported Trident Scholars, a 

program that allows midshipmen to participate in independent 

study and research during their senior year, as part of the 

Naval Academy internship program. Since intern program 

inception, eight midshipmen have completed the program. 

T S 

1 Professor Martin Nelson (left) and Tyler Sordelet look on as Justin Kramer points out features of the Dense Plasma Focus Accelerator. 

2 Midshipmen Justin Kramer and Tyler Sordelet and U.S. Naval Academy professor Martin Nelson pose in front of the Dense Plasma Focus Accelerator. 

Kramer and Sordelet are U.S. Naval Academy seniors participating in a monthlong nuclear detection research internship in conjunction 

with Northrop Grumman Technical Services-led Joint Venture National Security Technologies LLC. 

2 


S S 


TS sponsors U.S. Astronaut Hall of Fame 

induction gala 

Foundation (ASF). The event honored this year’s Astronaut 

Hall of Fame inductees George “Pinky” Nelson, William Shepherd 

and Jim Wetherbee. 

“Northrop Grumman is honored to contribute to the ASF’s 

efforts in supporting the educational needs of the workforce 

of the future,” said Roy Bridges, director of Space and Science 

Services for Northrop Grumman Technical Services. “Northrop 

Grumman has a strong commitment to science, technology, 

engineering and mathematics education, and by partnering 

with organizations such as the ASF, we are able to help the next 

generation of scientists, engineers and technicians achieve their 

educational goals, while striving to be the best in the world at 

what they do.” 

Pictured are TS President Jim Cameron, former astronauts James 

Lovell (veteran of Gemini missions and commander of Apollo 13) 

and Roy Bridges, Space Shuttle veteran and director of business 

development in the Systems Support Group, at a gala honoring new 

inductees to the U.S. Astronaut Hall of Fame. 

Technical Services recently sponsored the 2009 U.S. 

Astronaut Hall of Fame induction gala, an annual scholarship 

fundraising event held by the Astronaut Scholarship 

ASF is a non-profit organization established in 1984 by the six 

surviving members of America’s original Mercury astronauts. 

It provides science and technology scholarships for exceptional 

college students who exhibit motivation, imagination and 

exceptional performance in the science or engineering field 

of their major. The foundation funds 19 $10,000 scholarships 

annually and has awarded more than $2.8 million in scholarships 

nationwide. T S 

Technical Services AFCENT team member recognized with prestigious award 

Each month, the AEW presents this civilian award to the one 

outstanding person chosen from approximately 1,200 civilians 

located on the base. A nominating package is developed and 

submitted to the AEW based on the nominee’s mission accomplishment, 

impact to the customer, community involvement and 

self improvement. 

Brig. Gen. Michael Moeller (right), 379th AEW wing commander, presents 

Lyon with Civilian of the Month honors at an on-base ceremony. 

Technical Services employee Tom Lyon, a Security 

Forces trainer supporting AFCENT (Air Forces Central 

Command), was recently named 379th Air Expeditionary 

Wing (AEW) Civilian of the Month at Al Udeid Air Base, 

Qatar. TS AFCENT team members are embedded with U.S. Air 

Force Security squadrons at six locations in five countries in 

Southwest Asia. 

Senior Air Force officials singled out Lyon for service he provided 

to the 604th Air Base Group. His responsibilities include 

training 200-plus security personnel monthly, providing them 

with career development training and developing training plans. 

The Air Force credited Lyon with exhibiting a dedication to his 

mission above and beyond a contractor’s “call to duty.” 

TS provides mission support in the following areas: military 

working-dog trainers; Security Force trainers, administration, 

plans and program support; host-nation liaisons; pass and identification 

administration; weapon room management; information 

security, personnel security, and industrial security program 

overview training; resource protection management; command 

support staff; biometric identification system operations; 

vehicle management; and logistical support management. 

T S 

18 


TS expands training offerings to U.S. Army 

TS to transition to HRSC in January 2010 

T & S 

Technical Services transitions to the Northrop Grumman 

Human Resources Service Center (HRSC) in 

January 2010; we are preparing for the change now. 

This is the first of several features on the HRSC: what it is, 

what it means to our organization, and most importantly, what 

it means to you. 

What is the HR Service Center? 

The HRSC is an enterprise-wide, centralized organization 

within Enterprise Shared Services that manages large 

volumes of repeatable and routine Human Resources (HR) 

transactions on common systems using harmonized policies 

and processes. 

Why did we implement the HR Service Center? 

The HRSC provides high-quality HR shared services that are 

easily accessible, responsive, timely, accurate, consistent and 

cost effective. The HRSC will further: 

• Enable sector HR teammates to focus on people strategy 

priorities, business needs and business relationships 

instead of routine administrative duties; 

• Facilitate seamless HR operations across the company; and 

• Maximize efficiency and cost effectiveness of HR services. 

HRSC opened Jan. 5, 2009 

The HRSC opened for business Jan. 5, 2009 with two customers, 

legacy Space Technology and corporate offices. Staffed 

by Northrop Grumman employees under the leadership of 

HRSC Vice President Judy McFarland, the service center has 

established itself as a reliable “one-stop shop” for harmonized 

HR policies and processes including related transactional 

services. They leverage a robust knowledge base containing 

complete information on the HR harmonized processes as 

well as sector-specific HR procedures. 

Services supported by the HRSC 

A list of HRSC-provided services is available on the HRSC 

Web site (under the Corporate Gateway, Features). For TS 

CBA/SCA (Collective Bargaining Agreement/Service Contract 

Act) employees, the HRSC will provide leave of absence and 

data-entry support. Program delivery of policy and procedural 

administration for CBA/SCA employees will continue to be 

delivered by the program (business as usual). 

This is an exciting opportunity for TS. Moving our day-to-day 

transactional activities to the HRSC in January 2010 makes 

us more efficient and better positioned to support business 

growth opportunities. Working together, HRSC and Technical 

Services will provide a broader range of services and ensure a 

high level of quality and customer satisfaction, while realizing 

the benefits of continuous process improvement. 

If you’d like further information, please contact Diana Robertson 

(diana.robertson@ngc.com or 703-713-4821). 

T S 

TS volunteers raise funds, walk in support of infant health 

A 

team of Technical Services and Information Systems employees, 

spouses, children and their friends participated recently for the tenth 

consecutive year to fight prematurity in the March for Babies walk 

held in Panama City, Fla. The team raised $5,083 for the effort; this was the 

second highest yearly amount raised in the team’s history, with a cumulative 

total of $39,372 raised to support the March of Dimes over the years. 

Northrop Grumman was the 5th highest fundraising team out of 64 teams that 

participated this year and won the top Contractor Award. T S 

Pictured on the front row (l-r) are team members: Dosha Gandy, Liagh Creamer and 

James Bailey. On the middle row are: Diane Wilson, Michelle Bauman, June Bauman, 

Pam Stemphoski, Linda Raya, Diane Plunkett, Christine Creamer and Drew Creamer. 

Back row: Rich Bauman, Guy York, Josh Scott, Tom Stemphoski, Jaime Raya and Doug 

Plunkett. Team members not pictured are Vera Bailey, Janet Elliott, Carl Mills, Sandra 

Mills and Dick Woodworth. 


Technical Services Team Members 

Realize Your Fullest Potential as an 

Individual and a Member of Team 

Technical Services 

I am a senior software engineer at Sandia National 

Laboratories working on product testers to help 

safeguard our nation’s nuclear stockpile. I have 

been involved in adopting “Lean” strategies 

to help our customer foster continuous and 

incremental improvements to previously inflexible, 

expensive and aging test equipment. These 

Eric Lofton 

T&S Group 

Jennifer Squires-Fasano 

T&S Group 

improvements led to the development of an open architecture that uses 

modular, re-usable hardware and software that is less costly and can be 

developed in less time. I’m “In” because I enjoy the challenge of making 

personal improvements which have a direct and significant impact on 

organizational process improvement and my country. 

Superior Performance on ALL 

Programs 

I manage two of the four Northrop Grumman 

Army Electronic Warfare Integration courses 

taught at Fort Sill, Okla. These courses directly 

support the Army’s goal to institute electronic warfare 

as a core competency and provide critical expertise 

to units deploying to Iraq and Afghanistan. 

Since 2006, I’ve taught more than 380 soldiers electronic 

warfare fundamentals, electronic warfare 

systems, and how to integrate electronic warfare with ground operations. 

Realize the Benefits of Continuous 

Process Improvement 

As the distribution manager at the Hagerstown 

Modification and Maintenance Center in Maryland, 

I know that continuous improvement is a 

key to the success of our business. I never assume 

the way something has always been done is the 

only way. I look at the process and the results then 

determine if improvement is needed. Maximizing 

the talent and resources within Technical Services 

Barry Horton 

Systems Support 

John Jones 

LCOE Group 

will ensure we continue to provide best practices, best value and best 

results in everything we do. By striving to enhance processes within 

our organization, we will make Technical Services stronger and instill 

in our customers the confidence and knowledge that no other team will 

constantly work harder for them! 


Programs 

As a Systems Integrator for the Joint Warfighting 

Center in Suffolk, Va., my mission is to plan and 

work through all network and computer system 

problems involved with the planning and execution 

phases of Joint Event Life Cycles, our premier 

training event. This preparation maximizes 

the experience and the training that the forces 

receive by minimizing network downtime. I feel 

the better training experience we provide to our training audience results 

in customer success in battle and fewer losses to our forces. “I’m In!” 


Programs 

I work on a cross-sector team of Northrop Grumman 

employees to support a fast-paced sensitive 

government program. My responsibilities include 

negotiating the subcontracts between TS and our 

domestic and international partners, acting as 

liaison between program office and subcontractors, 

and ensuring contractual compliance. We 

are staffed with an outstanding team of dedicated 

Tim Noll 

LCOE Group 

Chris Lawson 

LCOE Group 

individuals who ensure that we partner with the right subcontractors 

to get the job done on time, on schedule and within budget. It’s our 

collective goal to delight our customers and make the TS subcontracting 

organization the “go-to” group within Northrop Grumman. 

Improve Profitability and Cash 

My main focus as a manager is to provide 

leadership and guidance to ensure superior 

performance and increased shareholder value 

by increasing cash flow and managing risk. 

I’m committed to assisting fellow workers and 

sharing my knowledge and skills, as well as 

being receptive to new ideas. Through example, 

I will ensure my team maintains the highest 

moral and ethical standards at all times. 

James Grote 

LCOE Group 




As supervisor of the supply chain warehouse in 

Palmdale, Calif., I have the opportunity to team 

with a great crew in support of the B-2, Global 

Hawk and JUCAS (Joint Unmanned Combat Air 

Systems) programs. Our team is charged with the 

stocking, storage and distribution of numerous 

sensitive materials in support of these critical platforms. 

I consider it a privilege to be entrusted by our management team in 

Oklahoma City to manage the day-to-day business activities in Palmdale, 

while supporting our Air Force customer requirements all over the world. 

Renata Rice 

Export Office 

Realize the Benefits of Continuous 

Process Improvement 

As an international licensing manager 

with the Technical Services Export/Import 

Management Office (EIMO), I provide 

export and import compliance guidance 

and hands-on support to the Training and 

Simulation Group and Systems Support 

Group. My goal is to find solutions to export/import 

challenges to allow TS to provide 

outstanding support to our customers while remaining compliant 

with U.S. export and import laws and regulations. 

20 


Contribute to Sector Success 

Improve Profitability and Cash 

As a member of the Sierra Vista, Ariz., finance 

team, Unmanned Systems Sustainment Center, 

one of my functions is to accurately forecast and 

meet our cash-flow goals on a monthly, quarterly 

and yearly basis. Coordination with our billing, 

subcontracts, purchasing, accounts payable and 

cash administration organizations ensures we’re 

all in sync on timing of cost bookings and billings 

to our customers. Successful performance enables 

receipt-of-invoice payments within 14 to 17 days. Close coordination and 

team spirit among all organizations have enabled us to consistently meet 

or exceed our cash flow goals. 

Christopher McNary 

T&S Group 




As a member of the Technical Services, Fort 

Eustis Transportation Rail section, I was given 

the opportunity to attend training to be certified 

as a locomotive engineer. My certification was 

completed one year after I graduated from high 

school on June 12, 2009. Not long ago I was 

playing with model trains -- now I get to operate 

Juan Cornejo 

LCOE Group 




As an IT systems engineer on the Defense 

Biometric Identification System (DBIDS) 

project at the Defense Manpower Data Center, 

I work in a fast-paced, team environment 

with our client and their DBIDS customers. I 

am involved in the network engineering and 

accreditation, as well as the design of the automated 

system deployments. In addition to engineering, I provide 

systems support and administer the contiguous United States deployment 

of DBIDS. Being involved in such different aspects of the 

project makes me a key contributor in my team and motivates me 

to grow professionally as a member of Technical Services. 

William Grimes 


the real thing! I’m very excited to be employed here at Fort Eustis 

and a part of this TEAM. 

Edward M. Leete 

LCOE Group 


Programs 

I’ve served as an on-site expert and team leader supporting 

the C-5 Modernization program at the 516th 

Aeronautical Systems Wing, Wright-Patterson Air 

Force Base in Ohio, for the past 10 years. As the Air 

Force deputy program manager for the C-5 Reliability 

Enhancement and Re-engineering Program, I’m 

responsible for managing a $1.67 billion system development 

and demonstration program and a $6.3 

billion low-rate initial production/full-rate production program. I’m proud and 

honored to have been selected as the 2008 Assistance and Advisory Services 

Contractor of the Year for the 516th Aeronautical Systems Wing. I’ve had the 

opportunity to lead and work with an outstanding Northrop Grumman onsite 

TS team to achieve an “exceptional” contractor performance assessment 

report for the second year in a row. 

Nichole Connolly 





As the training and security manager for the 

Combined Tactical Training Ranges, I administer 

contract training and security programs 

for 362 Northrop Grumman and 111 subcontractor 

employees at 11 facilities across 

the U.S. While our primary mission on the 

contract is to provide electronic warfare and 

combat-readiness training to Navy and Marine Corps aviators and 

air crew personnel, my primary mission is to ensure that our employees 

obtain and maintain the qualifications necessary to do just 

that. With today’s ever-increasing technological advances and security 

requirements, there’s never a dull moment! I’m incredibly 

proud to be part of a team that’s 100 percent committed to doing 

its very best to train America’s warfighters and to help bring them 

home safely. 


Sector emphasizes IDIQ solutions to 

meet customer needs 

One way TS is expanding service offerings is through 

flexible IDIQ (indefinite delivery indefinite quantity) 

contract vehicle options. The IDIQ Development 

Office was established 18 months ago to facilitate the alignment 

of the unique customer needs and to do so rapidly; its focus is 

to improve customer intimacy and enable growth – goals the 

office is succeeding at by all measures. “The key is training, 

education and outreach across our sector and larger enterprise 

to offer the best contract vehicle options for our customers,” 

said Janet Beyers, TS director of IDIQ Development. 

At the 2008 TS Leadership Conference, the IDIQ Development 

Office developed and delivered training based on the 

IDIQ toolkit – which includes detailed information on more 

than 56 IDIQs, General Services Administration, Government 

Acquisition Contracts, and Blanket Purchase Agreement contract 

vehicles – to more than 250 sector leaders. Also included 

in the toolkit is the Army Mission Installation Contracting 

Command (MICC) Acquisition Plan for 2009 - 2014. This 

plan provides insight into what MICC intends to contract 

over the next five years, where that work is, what contracting 

office will issue the contract, and current incumbent contract 

numbers. The toolkit can be found at the TS LiveLink Share 

Center, located at: https://sharecenter.myngc.com/livelink/, in 

the Business Development Web area. 

TS IDIQ team members (l-r) Doug Hamel, Sherm Bjeeregaard and 

Cheraye Moore discuss new business pursuits. 

December also marked an addition to the IDIQ Development 

Office: Sherm Bjerregaard assumed program management of 

the Air Force Design & Engineering Support Program IDIQ 

vehicle and brings a strong knowledge of the Air Force’s 

mission and the contracting organization and trends of Hill Air 

Force Base. “Bjerregaard’s experience in Air Force contracting 

– combined with the Army and DoD acquisition experience 

of John Roche, also in our IDIQ office – provides us with 

valuable customer experience needed to qualify and shape 

task order development. We have a great team ready to assist 

with contracting needs,” said Beyers. T S 

TS recognized for providing opportunities to historically 

black colleges and minority institutions 

veteran, and service-disabled veteran owned, as well as historically 

black colleges, universities and minority institutions. 

The HBCU/MI recognized Technical Services as the highest 

contributor of Northrop Grumman’s five sectors to this 

particular small businesses segment. Overall, TS spent more 

than $340,000 working with Hispanic-serving New Mexico 

State University’s Physical Science Lab for the NSROC (NASA 

Sounding Rockets Contract) as well as Alaskan-native Chugach 

Government Services of Anchorage, Ala., for the Combined 

Tactical Training Range contract. 

Pictured is Frank Beachem with 2008 World Class Team Special 

Recognition Award. 

Northrop Grumman Corporation’s Socio-Economic Business 

Programs Office (SEBPO) awarded Technical Services 

the 2008 World Class Team Special Recognition 

Award for its support of Historically Black Colleges/Universities 

and Minority Institutions (HBCU/MI). SEBPO is designed 

to expand subcontracting opportunities for all classes of small 

business concerns, including native American, small disadvantaged, 

women owned, historically underutilized business zones, 

“TS has worked with an extensive variety of small businesses 

in the government services industry,” said Frank Beachem, 

Small Business liaison officer for TS. “This achievement 

reflects solid efforts from our project management and business 

development staffs and our procurement and subcontracting 

teams who helped identify and source the designated suppliers. 

It’s important because it shows our diversity and far-reaching 

capability to incorporate different partners. Our goal is to 

achieve the maximum practical participation of small businesses 

in our subcontracting processes.” T S 

22 


Training course prepares future leaders 

to manage front end of the business 


Magazine is published 

quarterly for employees 

of Northrop Grumman 

Technical Services sector. 

Pictured are March 2009 Program Manager training class graduates (front row): Darryl Mitchell; Laurie 

Alexander; Diane Frank; Michael Gildner; and Charles Gossiaux. On the second row are: Ric Kowalchik; 

Jeff Richardson; Rod Low; Jerry Lefler; Ron Ellis; Cheraye Moore; and Sean Cooley. Back row: James 

Cobb; Bart Wood; Lars Hertig; James Palermo; Jim Putnam; Kevin Longman; and Patrick Montford. 

Discussion topics are varied and the exchanges lively in the sector’s Program Managers 

Course, designed to provide new front-line leaders with the core knowledge and skills 

essential to manage programs effectively in TS. Participants learn about topics such as 

how to manage program under different types of cost structures, how to apply metrics, how to 

capture new business while managing current work and how to identify and eliminate risk. 

Participants learn from subject matter experts in a variety of topic areas including: Contracts and 

Subcontract Management; Mission Assurance; Business Management, Finance and dashboards; 

risk and opportunity management; Business Development and the NBAC (New Business Assault 

Capture) process; Ethics; Human Resources; and Legal. Participants engage in small group 

discussions and activities, and case studies and scenarios to learn how to apply skills back on the 

job. Each offering includes program managers from all three business groups so that they can 

share their own experiences and learn from one another. 

A team composed of senior sector leaders, subject matter experts and instructional designers 

developed the Program Managers Course in 2008; the course was first piloted in May 2008 and 

has been conducted three times. A fourth offering is scheduled for July 2009. Fifty-eight TS 

program managers have completed this course to date and another 20 will participate this July. 

Program managers are nominated by their operating unit director to attend this program based on 

the strategic priorities of the business group and PMP (Performance Management Process) goals 

of individuals. 

For questions about this course, please contact Ruth Carstens, at TS.LD@ngc.com. T S 

Ethics and hiring practices 

A 

lthough a recommendation from a valued employee is beneficial to promoting 

a stronger workforce at Northrop Grumman, please keep in mind there are 

certain ethical concerns and internal processes that should be followed if you are recommending 

a relative or friend for employment with the company. 

First, the company has a policy that states a member of management may not have a relative in his 

or her chain of command. It may also lead to issues of favoritism within the group, which could 

lead to morale issues with other employees. We would also not want managers making decisions 

about pay or performance for a relative because their objectivity may be questioned. 

Second, the company has a specific procedure for disclosing potential conflicts. Employees 

who have any potential conflicts should disclose them on a C-196 Form, which they can obtain 

from their manager, HR Business Partner or Business Conduct Officer. The C-196 Form allows 

employees to disclose any situation in which personal or financial interests involving themselves 

or a family member may conflict with Northrop Grumman responsibilities. 

If you are not sure, it is better to disclose a situation than to avoid it. Even if a disclosure is later 

determined not to be a conflict, it is better to have made the disclosure because the consequences 

of not revealing a potential conflict can be dire not only for you, but also for the company. T S 

Vice President, 

Communications: 

Dave Apt 

Manager of 

Communications: 

Bryan Culbert 

Creative Director: 

Ivana Starcevic 

Project Manager: 

Vickie Aranda 

Design, Layout 

and Production: 

Vickie Aranda 

Photography: 

Steve Gill 

Jeff Lacap 

Contributors: 

Michelle Bohlen 

Leslie Fautsch 

Jeff Lacap 

Leah Smith 


T R A I N I N G F O R M I S S I O N S U C C E S S 

At Northrop Grumman Technical Services, we’re training our nation’s warfighters to defeat 

any threat. Whether operating in a conventional or irregular warfare environment, soldiers we 

train are prepared to meet any challenge in accomplishing their mission. Live, virtual and 

constructive training – it’s our domain expertise. One Team, One Mission. 

Courtesy of Department of Defense

Technical Services Magazine Ã¢Â€Â¢ Summer 2009 - Northrop Grumman ...

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