Dr. Marie Puybaraud - safma

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SENSORY the systems and infrastructures sense the users needs and build on the user experience – it is an intuitive solutions The focus is on the user experience solely and the service delivery is tuned to the users needs Dr. Marie Puybaraud – SFMA Conference 2009 The Smart Workplace in a nutshell: core business functions are managed within a physical environment (the smart workplace) and virtually (through the network) collaboration, innovation and creativity, knowledge and a culture for collective intelligence are present social networks are creating corporate communities agility and ingenuity will be crucial mobility and flexibility will be the norm a virtual experience = a real experience the flexible working contract is the norm Dr. Marie Puybaraud – SFMA Conference 2009 14
Dr. Marie Puybaraud – SFMA Conference 2009 Impact for organisations: WORKPLACE The physical environment needs to be adapted to the need of the user, rather than the organisation itself: Agile environment, Open space, High desk sharing ratios from 1:2 to 1:10 ratios, Touch down spaces form the highest proportion of the desk space, Desk size is smaller than usual, Collaborative spaces occupy the majority of the space TECHNOLOGIES Very powerful IT platform and infrastructure and a sophisticated Telecommunication infrastructure to create a powerful virtual office platform: Fast internet access, Easy to use and instant data storage and management solution and retrieval processes, Telepresence solutions are the norm, Virtual presence on line: Second Life model CHANGE MANAGEMENT New ways of working need to embraced not only in HR policies but in the physical and IT infrastructure of the organisation SUSTAINABILITY/ENERGY The organisation need to be early adopters of sustainable way of working and operating their facilities. More request to deliver sustainable FM/RE and Workplace solutions are crucial to our clients. SERVICE DELIVERY The FM model needs to deliver a different level of service and support to on site and off site customers; It is all about the user experience – user centric FM delivery REAL ESTATE The RE strategy needs to consider location and access and geographical dispersion of the assets Dr. Marie Puybaraud – SFMA Conference 2009 15
Page 1 and 2: GlobalWorkPlaceSolutions Dr. Marie
Page 3 and 4: GlobalWorkPlaceSolutions Global tre
Page 5 and 6: 1907 New York City, US Dr. Marie Pu
Page 7 and 8: More time on the move, less time in
Page 9 and 10: What is Today’s Workplace? Commun
Page 11 and 12: Key changes: The way companies act:
Page 13: SMART contextualized service positi
Page 17: For more information: www.globalwor

Dr. Marie Puybaraud - safma

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