HR Operations manager is responsible for supporting the - Students

Location :
San Ramon, CA ( Map it!)
Human Resources
Management
Retail
Training
Education :
4 Year Degree
Experience :
At least 3 year(s)
Relocation Covered :
No
Post Date :
4/9/2012
Contact Information
Ref ID :
5697BR
Description
GENERAL SUMMARY: The HR Operations manager is responsible for supporting the design,
development and implementation of organization-wide initiatives. The role is also responsible
for developing and supporting HR operational practices across the organization. This includes
managing the HR business rhythm, metrics and programs.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Assists in the planning and implementation of key company/HR initiatives. Collaborates with specialty HR functions
and corporate support teams to execute programs in a timely and effective manner.
Identifies, coordinates, designs and implement key HR projects (planning, project development and problemsolving).
Works cross-functionally to ensure core HR processes are effectively designed, documented and implemented for
sustained and efficient execution. Serve as a resource regarding HR policies, procedures; develop, recommend,
and interpret HR policies, procedures and processes as necessary
Uses data and key performance indicators to identify trends and recommend corrective action plans as necessary.
Provides HR business partner support to multiple corporate offices located in different U.S. geographies.
Effectively communicate and collaborate across HR functions and business leaders on core HR functions
(recruitment, selection, performance management, compliance, etc.).
Support budget management, planning and expenditure control for HR operations budget.
Monitor legislation and legal provisions that may affect HR operational processes.
Support diversity initiatives to include communication rhythms and programs.
Provide analytics and analyses on key Human Resource metrics.
ORGANIZATION RELATIONSHIPS: The HR Operations Manager has regular and on-going
interaction with multiple internal stakeholders. Internal stakeholders include HR centers of
excellence (Talent Development (Learning and Development, Talent Management), Talent
Acquisition, Compensation, Benefits, etc.), other functional leaders (e.g. Legal, Procurement,
Marketing, Information Technology, Club Operations, etc.) and field leaders (division president,
regional vice presidents, etc.).
REQUIRED QUALIFICATIONS:
1) Knowledge, skills & abilities:
• Strong communication skills including presentation, facilitation and written

• Strong problem solving and persuasion skills
• Superior ability to influence executives and senior managers
• Advanced project management skills
• Ability to multi-task and deliver results in a timely manner
2) Minimum certifications/educational level:
4-Year Bachelor degree in business, HR or related field
MBA or Masters in Human Resources preferred
PHR or SPHR preferred
3) Minimum experience:
4-6 years experience Human Resources generalist, and/or HR Project Management roles
Demonstrated ability to create organizational value, identify strategic priorities and deliver results
Experience collaborating with a diverse workforce that is geographically dispersed
4) Physical Requirements:
* Business travel required 1-3 times per quarter, typically consisting of 1-2 days at a time;
travel by plane and/or vehicle as needed
This position description intends to describe the general nature and level of work being
performed by people assigned to this job. It is not intended to include all duties and
responsibilities. The order in which duties and responsibilities are listed is not significant.
RequirementsESSENTIAL DUTIES & RESPONSIBILITIES:
Assists in the planning and implementation of key company/HR initiatives. Collaborates with specialty HR functions
and corporate support teams to execute programs in a timely and effective manner.
Identifies, coordinates, designs and implement key HR projects (planning, project development and problemsolving).
Works cross-functionally to ensure core HR processes are effectively designed, documented and implemented for
sustained and efficient execution. Serve as a resource regarding HR policies, procedures; develop, recommend,
and interpret HR policies, procedures and processes as necessary
Uses data and key performance indicators to identify trends and recommend corrective action plans as necessary.
Provides HR business partner support to multiple corporate offices located in different U.S. geographies.
Effectively communicate and collaborate across HR functions and business leaders on core HR functions
(recruitment, selection, performance management, compliance, etc.).
Support budget management, planning and expenditure control for HR operations budget.
Monitor legislation and legal provisions that may affect HR operational processes.
Support diversity initiatives to include communication rhythms and programs.
Provide analytics and analyses on key Human Resource metrics.
ORGANIZATION RELATIONSHIPS: The HR Operations Manager has regular and on-going
interaction with multiple internal stakeholders. Internal stakeholders include HR centers of

excellence (Talent Development (Learning and Development, Talent Management), Talent
Acquisition, Compensation, Benefits, etc.), other functional leaders (e.g. Legal, Procurement,
Marketing, Information Technology, Club Operations, etc.) and field leaders (division president,
regional vice presidents, etc.).
REQUIRED QUALIFICATIONS:
1) Knowledge, skills & abilities:
• Strong communication skills including presentation, facilitation and written
• Strong problem solving and persuasion skills
• Superior ability to influence executives and senior managers
• Advanced project management skills
• Ability to multi-task and deliver results in a timely manner
2) Minimum certifications/educational level:
4-Year Bachelor degree in business, HR or related field
MBA or Masters in Human Resources preferred
PHR or SPHR preferred
3) Minimum experience:
4-6 years experience Human Resources generalist, and/or HR Project Management roles
Demonstrated ability to create organizational value, identify strategic priorities and deliver results
Experience collaborating with a diverse workforce that is geographically dispersed
4) Physical Requirements:
* Business travel required 1-3 times per quarter, typically consisting of 1-2 days at a time;
travel by plane and/or vehicle as needed
This position description intends to describe the general nature and level of work being
performed by people assigned to this job. It is not intended to include all duties and
responsibilities. The order in which duties and responsibilities are listed is not significant.