FINAL REQUEST FOR PROPOSAL (RFP) FOR SUPPLY ... - rsrtc

Rajasthan State Road Transport Corporation (RSRTC) 

FINAL RFP FOR VT & PIS AS ON 22-05-2013 

2013 

FINAL REQUEST FOR PROPOSAL (RFP) 

FOR 

SUPPLY, INSTALLATION, COMMISSIONING & OPERATION 

OF 

VEHICLE TRACKING 

& 

PASSENGER INFORMATION SYSTEM (VT & PIS) 

ON 

DESIGN, BUILD, OPERATE & TRANFER (DBOT) BASIS 

RFP No.: ______ dated: ____________ 

Signature of Bidder Page 1 of 78



2013 

Index 

Srl Content Page # 

1 Keys & Events, Important notice 6-8 

2 Eligibility Criteria 9-10 

3 Earnest Money Deposit (EMD) 11 

4 Scope of Work 12-14 

5 Technical Compliance 15-20 

6 Project Implementation Plan 21-22 

7 Service Level Agreement (SLA) 23-25 

8 Bid Evaluation Process 25-31 

9 Payment Terms 32 

10 General Terms & Conditions 32-48 

11 Annexure 49-78 




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1. INTRODUCTION & INVITATION 

Rajasthan State Road Transport Corporation (RSRTC) is operating around 4500 

passenger buses in and outside state which cater to the need of general public to 

provide efficient and economic services. RSRTC wants to invites sealed bids from 

eligible bidders for Supply, Installation, Commissioning and Operation of Vehicle 

Tracking & Passenger Information System (VT & PIS) on Design, Build, Operate and 

Transfer (DBOT) basis. 

Vehicle Tracking & Passenger Information System (VT & PIS) has been implemented 

on 1000 buses and 30 major bus stands. Now, RSRTC wants to increase it for 4000 

buses. VT & PIS will cover Automatic Vehicle Location Information System, 

Passenger Information System (PIS), static/dynamic video capturing unit, fuel / 

mileage management system, integration with Online Reservation System and 

generation of MIS reports. 

1.1 RFP Issuer 

Rajasthan State Road Transport Corporation (RSRTC), Head Office, Parivahan 

Marg, Chomu House, Jaipur - 302001, Rajasthan. 

1.2 Price of RFP 

The price of this RFP document is Rs. 10,000/- (Rs. Ten Thousand Only) 

inclusive of all taxes. The RFP document can be obtained from the office of the 

‘Executive Director (Traffic), RSRTC, Parivahan Marg, Chomu House, Jaipur 

during office hours by depositing Rs. 10,000/- (Rs. Ten Thousand Only) in cash 

or in the form of Demand Draft (DD) in favour of “Financial Adviser, Rajasthan 

State Road Transport Corporation” payable at Jaipur. This amount will be Non- 

Refundable. RFP Document can be downloaded from E-Tendering website i.e. 

https://eproc.rajasthan.gov.in. In any case the DD of Rs. 10000/- (Rs. Ten 

Thousand Only) should reach to RSRTC before pre bid meeting. 

1.3 Non - Transferable RFP 

This Request for Proposal (RFP) is not transferable. Only the bidder to whom 

the tender has been issued can participate in the bid. 

. 

1.4 Bidding Document 

Bidders are advised to study the RFP document carefully. Submission of bid 

shall be deemed to have been done after careful study and examination of the 

RFP document with full understanding of its implications. Failure to furnish all 

information required by the bidding documents or submission of a bid not 




2013 

substantially responsive to the bidding documents in every respect will be at the 

bidder’s risk & may result in rejection of the bid. 

The response to this RFP should be full and complete in all respects. 

Incomplete or partial bids shall be rejected. 

All the communication to RSRTC including this RFP and the bid documents 

shall be signed on each page by the authorized representative of the bidder and 

attach authority letter as mentioned in “Annexure-1” of RFP. 

Any clarification required regarding the Terms & Conditions in RFP shall be 

obtained from Executive Director(Traffic), Rajasthan State Road Transport 

Corporation, Head Office, Parivahan Marg, Chomu House, Jaipur - 302001, 

In case of any ambiguity, the original document available with RSRTC shall be 

treated as final document. 

1.5 Cost of Bidding 

The bidder shall bear all costs associated with the preparation and submission 

of the bid, including cost of presentation for the purposes of clarification of the 

bid, the preparation or execution of any benchmark demonstrations, simulation 

or laboratory service or for any work performed prior to the execution of a formal 

contract if so desired by RSRTC. For any reason or in any case, RSRTC will not 

take responsibility or liability for these costs. All materials submitted become the 

property of RSRTC and may be returned at its sole discretion. 

1.6 Purpose 

1. The successful bidder shall Design, Procure, Build, Configure, Test, 

Implement, Commission, Operate, Manage and Maintain the VT & PIS 

solution at its own cost, provide training to RSRTC manpower and support 

the Software, Hardware, Network Infrastructure, Connectivity for a minimum 

period of five years from the time of commercial launch of the project. 

2. The proposal shall outline the Architecture best suited for RSRTC, 

Technologies proposed & the reasons for proposing the same, Infrastructure 

required in terms of Hardware and Communication facilities in detail. 

3. A detailed architecture shall be submitted covering all aspects such as the 

hardware requirement, software requirement, training to user etc. 

1.7 Bid Submission 

1. The bidders will submit their bids/offers in two parts namely, “Technical Bid” 

and “Financial Bid”. 




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2. Bidder shall submit the Technical bid along with the documents, as 

described in ‘Technical Bid Evaluation’ Section of RFP and ‘Financial Bid’ as 

per Annexure-2 in electronic mode as per e-Tendering guideline before the 

last date and time of bid submission as mentioned in the RFP. Tenders are 

to be submitted online in electronic format on website 

https://eproc.rajasthan.gov.in. RSRTC shall not be responsible for any delay. 

3. RSRTC reserves the right to accept or reject any bid without assigning any 

reason. 

4. Prices should not be indicated in the Technical Bids. All the columns of the 

quotation form shall be duly, properly and exhaustively filled in. Financial Bid 

must be in the electronic format. 

1.8 Pre-bid Conference 

RSRTC will conduct a pre-bid conference to clarify the objectives/scope of the 

project as per the date & time and at the venue mentioned in “Key Events and 

Date” clause. 

The interested bidders should confirm their participation and submit their queries 

as per the format given in the Annexure-3 in writing as per the date given in 

“Key Events and Date” clause prior to the Pre-Bid Conference. Pre bid queries 

will be entertained only for those bidders who have purchase the RFP. 

1.9 Bid Submission & Correspondence Submission 

Address for Bid Submission & Correspondence 

The Executive Director (Traffic), 

Rajasthan State Road Transport Corporation, 

Head Office, Parivahan Marg, Chomu House, 

Jaipur - 302001, Rajasthan 

Tel No — 0141-2374644, 

Website : http://www.rsrtc.rajasthan.gov.in 

Contact Person 

The Programmer 

Rajasthan State Road Transport Corporation 


Jaipur - 302001, Rajasthan 

Tel No — 0141-2374653 

Website : http://www.rsrtc.rajasthan.gov.in 

E-mail: acp.rsrtc@gmail.com 




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1.10 Key Events & Dates 

Srl Event’s Name Date & Time 

1 Issue of Modified RFP for Sale 10/05/2013 

3 

Queries on RFP for Pre Bid Meeting as 

per format given in Annexure-3 should 

reach RSRTC (in writing & in soft copy) 

19/05/2013 

4 Pre Bid Meeting 20/05/2013 11:00 AM 

5 Issue of final RFP and clarifications 22/05/2013 05:00PM 

6 Submission of Response of RFP 17/06/2013 3:00PM 

7 Opening of Technical Proposal 17/06/2013 4:00PM 

8 

Opening of Financial Proposal of the 

Technically Qualified Bidder 

Will be intimated latter 

9 RFP Document Fee 

Rs. 10,000/- favour of “Financial 

Adviser,RSRTC” payable at 

Jaipur 

10 EMD 

Rs. 47,50,000/- favour of 

“Financial Adviser,RSRTC” 

payable at Jaipur 

11 Processing Fee RISL 

Rs. 1000/- favour of “Managing 

Director, RISL” payable at Jaipur 

Note:- 

1. All above events will be held at Rajasthan State Road Transport 

Corporation, Head Office, Parivahan Marg, Chomu House, Jaipur - 

302001, Rajasthan. 

2. In the event of the date specified above being declared as a holiday for 

Corporation the due date will be the following working day. 




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1.11 Important Limits/Values Related to proposal 

Items 

Description 

Ernest Money deposit 

EMD of Rs. 47,50,000./- (Rupees 

Fourty Seven Lakhs and Fifty 

Thousand only) in the form of 

Demand Draft / Bank Guarantee in 

favour of “Financial Adviser, 

Rajasthan State Road Transport 

Corporation” Payable at Jaipur. 

Bid Validity Period 

6 months from the date of submission 

of bid by the Bidder(s) 

Period for furnishing performance 

bank guarantee as per Annexure-9 

As per performance bank guarantee 

clause given in RFP 

Performance Bank Guarantee Value 

As per performance bank guarantee 

clause given in RFP 

Performance bank Guarantee 

Validity Period 

Up to 6 Months after completion of 

contract period 

Period for Signing Contract 

Within 7 Working Days from date of 

receipt of notification of award 

1.12 Opening of Bid 

Proposals/Bids will be opened in presence of bidder’s representatives (if they 

are present, else it will be opened in presence of the other representatives, 

officials present). The bids will be opened at the address mentioned above in 

this section. RSRTC will open all bids as per schedule mentioned in “Key Events 

& Dates”. If all documents mentioned in each parts of proposal are not found, 

then RFP will be summarily rejected. 




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The bidder’s representative willing to attend the opening of the bids shall bring 

authorization letter. The bidder’s representative shall sign attendance register. 

The bidder’s name, bid prices and presence or absence of requisite EMD and 

such other details, as RSRTC at its discretion may consider appropriate, will be 

announced at the time of corresponding openings. 

The bids submitted after due date and time shall not be considered for further 

evaluation, irrespective of any circumstances. RSRTC reserves the right to 

postpone or cancel a schedule mentioned under “Key Events and Dates” clause 

at any time without assigning any reason. 




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2. ELIGIBILITY CRITERIA 

The following are the conditions, which are to be necessarily fulfilled, to be eligible for 

technical evaluation of the proposed solution. Only those interested bidders who 

satisfy the following eligibility criteria should respond to this RFP: 

1. (i) The Bidders should be Indian Company(s) registered under the Indian 

Companies Act, and/or any other legal entity registered in Indian Law. 

(ii) Bidder should submit the documents as per Annexure ‘T-1’ of RFP document. 

2. The bidder should be a corporation/company or consortium of companies / 

corporations. In case of a consortium, the same shall not consists of more than 

two companies/corporations and shall be formed under a duly stamped 

consortium agreement. In the event of a consortium, one of the partners shall be 

designated as a "Prime Bidder". The Bidder/Prime bidder (in case of consortium) 

must be an Information Technology Company / Corporation. In case of 

consortium, the bid will be submitted by prime bidder and all communications in 

respect of this RFP will be made with prime bidder. 

3. In case of consortium, the roles and responsibilities of prime bidder and other 

consortium member must be clearly defined for smooth functioning of the project. 

An original copy of the agreement between consortium members should be 

submitted. 

4. A bidder cannot be a member of any other bidding consortium otherwise all such 

bids shall be disqualified. 

5. The bidder should have a minimum average net worth of 20 crores in last three 

financial years(2009-10,2010-11,2011-12) & the minimum average turnover of 

Rs. 50 crores in last three financial years(2009-10,2010-11,2011-12). A CA 

certificate to this effect is to be submitted along with Technical Bid. Certified 

audited copies of balance sheets/profit & Loss Accounts/ Annual Reports of last 

three financial years should also be submitted along with Technical Bids. 

6. In case of consortium, the prime bidder and other consortium member can jointly 

fulfill financial criteria of minimum average net worth (Rs. 20 Crore) and minimum 

average annual turn over (Rs. 50 crore) in last three financial years(2009- 

10,2010-11,2011-12). However, the prime bidder must have minimum 51% 

required average net worth (Rs. 10.2 crore) and average annual turn over (Rs. 

25.5 crore) in last three financial years (2009-10,2010-11,2011-12). 

7. The Bidder/Prime Bidder (in case of consortium) should submit the solvency 

certificates of Rs. 5 crores from any nationalized/scheduled bank. 

8. The Bidder/Prime Bidder (in case of consortium) should have an experience of 

execution of information technology projects. Work orders and a certificate 

regarding ‘Project has been successfully & satisfactorily executed’ from client 

should be submitted along with bid. 




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9. The Bidder/Prime Bidder (in case of consortium) must have on its roll minimum 50 

technically qualified professionals in Software Development, Networking, 

Integration, R & D, Production, Maintenance etc at least since last 12 months, 

who have the experience in similar nature of projects. Certificate from 

Bidder’s/Prime Bidder’s HR has to be submitted. 

10. The bidder or consortium member should not have been Black listed by any 

PUC/Corporation/Board or State/Central Government in India. In this regard an 

affidavit must be submitted duly attested by the notary, by the bidder and each 

member of the consortium. 

11. In case of Consortium the Prime Bidder shall give an undertaking for successful 

completion of the project. The Prime bidder shall be responsible for all the 

penalties/compensation in respect of this RFP. The agreement between the prime 

bidder and the consortium partner should be for the entire project period and 

same has to be submitted along with the Technical Bid. 

12. Agreements of the consortium members should clearly mention their exclusive 

association for this bid and joint responsibility for the respective scope. Roles and 

responsibilities of each consortium member must also be spelt out in the 

agreement. 

13. Any Member of consortium cannot bid separately as a sole bidder. The bidder / all 

consortium partners must have legal entity certificate, for example : In case of 

Company – Certificate of Incorporation by Registrar of Companies, In case of 

unregistered partnership firm - Partnership duly notarized by Notary Public 

along with Certificate of Registration under Shop & Commercial Act, In case of 

registered partnership firm – Registered deed of Partnership with the Registrar 

of Firms and In case of Sole Proprietorship Concern - Certificate of 

Registration under Shop and Commercial Act. Entity should also be registered 

under relevant labor laws, Contract Act etc. 

14. The Bidder/Prime Bidder (in case of consortium) must submit documentary 

evidence in support of their claim for fulfilling the criteria and they should submit 

an undertaking on their letterheads to the fairness of these documents in support 

of their claim while submitting the Bids. The Bids received without documentary 

evidence will be out rightly rejected. 

15. Bidder should be able to setup office in Jaipur within one month from the date of 

award of contract, in case not having office in Jaipur. 

16. Deleted. 




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3. EARNEST MONEY DEPOSIT (EMD) 

The Bidder shall furnish, EMD of Rs. 47,50,000./- (Rupees Fourty Seven Lakhs and 

Fifty Thousand only) in the form of DD/BG and should be submitted along with 

“Technical Proposal in Envelop-A”. 

The EMD shall be denominated in Indian Rupees, and shall be in the form of a 

demand draft (DD) / Bank Guarantee (BG) drawn on a nationalized bank in favour 

of “Financial Adviser, Rajasthan State Road Transport Corporation” payable at 

Jaipur. The EMD should be enclosed with the technical proposal. The Address of 

the firm submitting the RFP has to be furnished on reverse of the EMD. Failure to 

submit the RFP form along with the EMD shall result in disqualification of the RFP. 

Unsuccessful Bidder’s EMD will be returned as promptly as possible after the 

award of the contract to the successful bidder. 

In case EMD is submitted by DD, the EMD of successful bidder will be converted 

into Security Deposit (SD); t he remaining security deposit amount will need to be 

submitted by the bidder within the time stipulated by RSRTC. In case EMD has been 

submitted in the form of BG, then fresh BG of full amount of security deposit shall be 

required to be submitted within the time stipulated by RSRTC. 

The EMD deposit shall be retained by RSRTC for the period of six months. 

No interest will be payable by the RSRTC on the amount of the EMD. 

The EMD shall be forfeited: 

 

 

If a bidder withdraws his bid or increases his quoted prices during the 

period of bid validity or its extended period, if any; or 

In the case of a successful bidder, if the bidder fails to sign the 

contract or to furnish Security Deposit (SD). 

No exemption for submitting the EMD will be given to any vendor including 

SSI / PSU Units. 




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4. SCOPE OF WORK 

The work mentioned below are indicative but not exhaustive:- 

1. The overall scope of Vehicle Tracking & Passenger Information System (VT & PIS) 

solution is Supply, Installation, Testing, Commissioning, Operation, Training, 

Support and Maintenance for a period of five years on Design, Build, operate and 

Transfer (DBOT) basis. 

2. The successful bidder shall Design, Procure, Build, Configure, Test, Implement, 

Commission, Operate, Manage and Maintain the VT & PIS solution at its own cost, 

provide training to RSRTC manpower and support the Software, Hardware, 

Network Infrastructure, Connectivity for a minimum period of five years from the 

time of commercial launch of the project. 

3. The VT & PIS must meet the essential criteria (a) Availability; (b) Accessibility; (c) 

Assessment; and (d) Acceptance of the system by different stakeholders. 

4. Proposed system should increase the efficiency & effectiveness of public transport. 

5. The successful bidder should deploy all required infrastructure items like VTS/GPS 

devices, LCD screens, Computer hardware or any other mediator for transmitting 

information on LCD screens etc as per list and specifications given in Annexure - 

12 at the locations as mentioned in Annexure – 5 & 6 for Vehicle Tracking & 

Passenger Information System (VT & PIS) to run the system in a successful 

manner for the period of 5 years. 

6. The required computer hardware, printer, UPS, internet connectivity and antivirus 

under VT & PIS for regular monitoring, operations, reports printing related work at 

depot/bus stand level would be provided by the successful bidder. 

7. The successful bidder shall organize periodical training program for the entire 

solution during entire project duration @200 RSRTC staff per year. Training should 

be provided for complete scope of RFP to designated officials of RSRTC. 

8. Deleted 

9. The successful bidder shall provide support in daily operations of VT & PIS, 

hardware, software, connectivity related problems occurs at depot/bus stand level. 

10. Successful bidder shall capture the data from the VTS/GPS device installed in the 

bus and immediately store it in central server. It will be the responsibility of the 

bidder to provide consolidated monthly/quarterly data backup of all buses & depots 

to RSRTC H. O., Depot/Bus Stand wise data to concerned unit and same should 

kept safe also with themselves. 

11. LCD Screens of minimum 54 inches has to be installed at each bust stand as 

mentioned in Annexure – 5 & 6 for Public Information System. These LCD should 

project all the information as described in this RFP. 

12. The VT & PIS will cover Automatic Vehicle Location Information system, Passenger 

Information System (PIS), Fuel/Mileage Management System, providing data for 

integration with Online Reservation System and generation of MIS reports. 




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13. Successful Bidder should provide qualified technical manpower as per Annexure – 

12G for successful working of VT & PIS system. In addition, adequate manpower 

will be deployed by the bidder for maintaining the prescribed standards of 

performance mentioned in SLA (clause-7) for entire duration of project. The 

salaries, perquisites, allowances etc for the employees should be borne by the 

Bidder only. Such manpower employed by the Bidder should not be considered as 

employees of RSRTC and they should not claim any Job benefits in RSRTC in 

future. 

14. The proposed system should be integrated with existing Online Reservation 

System of RSRTC. Features of VT & PIS system are provided in Technical 

Compliance. 

15. This is a DBOT project and hence all investment for supply, implement, operate 

and maintain the entire infrastructure (hardware, software etc) for the complete 

duration of 5 years contract period should be borne by the successful bidder only. 

16. Deleted 

17. The successful bidder shall prepare all necessary documentation for the project. 

Details regarding documentation are explained in Technical Compliance in detail. 

18. Vehicle tracking device, application software (including complete Rajasthan Map 

and others states Map where RSRTC provides services, Map engine and APIs), 

computer hardware, LCD Screens, CCTV Solution for Buses and Fuel Monitoring, 

network connectivity & its equipment etc form the core of the proposed VT & PIS. 

19. It will be the responsibility of the bidder to get insurance of all the equipments 

mounted in the Buses/Bus Stands/Depots etc for security purpose for entire 

duration of project. RSRTC will not take any responsibility in this regard. 

20. Deleted 

21. It would be the responsibility of the successful bidder to use high end capacity 

server hardware, software, band width connectivity etc to provide the quality service 

desired/required by the RSRTC. 

22. All servers, system software, Networking Equipments etc as mentioned above used 

in Data Center of the Successful Bidder would not be transferred to RSRTC at the 

end of this DBOT Project. But all remaining hardware mounted/installed in buses, 

depots, central control room and bus stands like VT/GPS devices, LCD screens, 

CCTV Solution etc, Application Software Developed/Used by the successful bidder 

under VT & PIS project for RSRTC and all project related Data such as input, 

output, master etc created for the RSRTC would be the property of the RSRTC and 

transferable to RSRTC at the end of this DBOT Project. 

23. It will be the full Responsibility of the Successful Bidder to Provide Complete 

backup of all Developed/Used Application Software (latest & updated version) and 

whole Database of the complete project period. Successful Bidder would also 

provide support in transfer and installation of Developed Application & Complete 

Database on the Servers of RSRTC owned Data Center and makes it fully 

operational without any extra cost/charges after 5 years. 




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24. It will be the responsibility of the successful bidder to hand over all the project 

material in working & operational condition at the end of the project duration. 

25. Deleted. 

26. Deleted 

27. Successful bidders will install CCTV Camera (Annexure-12) at workshop for Fuel 

Monitoring and a report will be displayed on Depot Level. Bidder needs to retain 

offline recording data of every location at depot site for atleast one month. 

28. Successful bidders will install CCTV Camera (Annexure-12) in buses for 

Passenger Monitoring. System/solution should be capable of sending in bus 

snapshots with 15 minutes interval to central location and a bus wise report will be 

displayed on Central Control Room at HO level/depot level for at least three month 

backup. 

29. Deleted. 

30. Deleted. 

31. Bidder is responsible for all type of consumables like paper, printer cartridges etc. 

for entire duration of project. 

32. The successful bidder will implement “Fuel Management System” with deployment 

of appropriate fuel sensor in 50 buses during the pilot phase as per Project timeline 

without any cost to RSRTC. “Fuel Management System” solution should achieve 

>97% of accuracy. Deployment of appropriate fuel sensors in the remaining buses 

for the “Fuel Management System” will be done only after the successful 

implementation of pilot phase and UAT by RSRTC. If the Successful Bidder is 

unable to implement the “Fuel Management System” with appropriate fuel sensors 

then a deduction of the final price quoted by the bidder for "Fuel Management 

System" along with a 10 % deduction on the final quoted price of all other modules 

will be done by RSRTC. 

33. Bidder shall provide the necessary tools for Database security Database should be 

available on standard operating systems like Windows, Linux and Unix and should 

support multiple hardware architecture (RISC / EPIC / CISC). Database should 

have native clustering with objectives of scalability, high availability. All the 

database nodes should work in load balancing where single image database is 

concurrently accessed by these nodes to perform all type of application transitions, 

without repartitioning. 




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5. TECHNICAL COMPLIANCE 

5.1 General Technical Requirements 

1. RSRTC intends to install an integrated solution for VT & PIS in all depots 

and major bus stands as mentioned in Annexure- 5 & 6. For Minimum 

required Hardware specifications & Indicative Bill of Material refer 

Annexure-12. 

2. Vehicle tracking, application software (including complete Rajasthan Map 

and all Other States Map where RSRTC provides services, and APIs), 

required hardware, network equipment, etc. form the core of the proposed 

VT & PIS. 

3. Map should be of minimum 1:10000 scale. Proof of MAP data & 

ownership/authorization should be attached for a complete project period. 

4. Proposed VT & PIS shall have provision to integrate with existing Online 

Reservation System, Automatic Fare Collection System, Vehicle Schedule 

System for planning & dispatch of buses by providing data as desired by 

RSRTC. 

5. Proposed system shall have ability to locate a specific bus in real time to 

know the position and status. 

6. Proposed solution shall have ability to highlight exceptions through Alerts by 

monitoring of deviations such as route, arrival and departure times etc. 

7. Provide real time information related to Bus Schedules, Expected Time of 

Arrival (ETA), and Estimated Time of Departure (ETD) etc on the LCD 

display as well as on Map. 

8. Deleted 

9. Deleted. 

10. LCD Screens shall be provided at each bus stand. It should display following 

information : 

Bus schedule 

Departure & arrival of Buses 

Delay in Minutes/hrs 

All information related to RSRTC and its bus and other services. 

Advertisements and all other information as desired by RSRTC. 

11. The Solution must be built with open standard technology so that the 

successful bidder has easily integrated existing Online Reservation System. 

The online Reservation System is based on Java front end and the MySql 

backend technology. 

12. All PIS display should be in English and Hindi language both. The entire set 

of applications for VT & PIS should be web based. The VT & PIS application 

must be accessible through the internet to a RSRTC user as per the industry 

standard User Authentication System and User Roles framework. The users 

are located across the various locations in the state. 




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13. The system shall support multiple concurrent user queries/transactions with 

4000 (± 15% & 5% Buffer) vehicles however system shall be scalable with 

additional hardware included as required at a later point & per bus monthly 

charges will be as per the commercial bid submitted by bidder. 

14. Deleted 

5.2 Access, Rolls and Users 

Entire set of applications their features shall provide for various levels of secure 

access based on defined roles and responsibilities within RSRTC based on units 

(Bus stand/Depot/Zone/H.O.) with attached roles and privileges. For e.g. Certain 

information shall be created / modified by users attached to specific units only but 

the information can be seen by all such as information related to a division can be 

created/modified only by users attached to the division and others can only see 

the information and copy if applicable unless otherwise specified Application 

Access shall support multiple roles for a single user and also support delegation 

as per operational norms of RSRTC. 

5.3 Route, Geo-fence and MIS 

1. Precise geographical position (Longitude/latitude coordinates) of each item 

in the route En-route boarding points, stops/pickup points, authorized stops 

etc. 

2. Details of Depots, Divisions, Bus stands, platforms, places and other units of 

RSRTC with details of contact telephone numbers and contact names of 

RSRTC officials 

3. VTS shall have Geo-fencing capability 

4. VTS shall provide Vehicle Fleet Summary Dashboard 

5. VTS application shall provide a graphical interface to make quick position 

related assessments. Application shall support dynamic monitoring of 

vehicles moving out of their defined routes and be able to raise alerts to 

control station. 

6. VTS application software shall support calculation of distance travelled by a 

vehicle on a schedule/ trip and average distance traveled and time taken in a 

schedule for a period. 

7. VTS shall have capability to store data for three month data. 

8. VTS shall display precise location of different vehicles in RSRTC fleet. 

9. Information elements that needs to be captured at the minimum shall include 

longitude, latitude, physical location with date and time stamps, bus number, 

schedule number, trip code, contact number and crew ID and overlay this on 

a map 

10. VTS shall have facility to track real time and generate reports based on 

Defined v/s Actual movement of vehicles. 




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5.3 VTS shall provide appropriate digital fuel sensor based Fuel / Mileage 

Management System. 

5.4 VT & PIS Enquiry and Response 

System shall support generalized enquiry for a jurisdiction based on run time 

parameters indicatively such as - 

1. Real time / history of all trips that are more than a “X” minutes late (X input 

runtime by the user) 

2. Real time / history / Record of a particular jurisdiction in maintaining ETA 

3. Real time / history of All Trips or specific trips between two points with a 

feature to playback 

4. System shall support real time enquiry of a bus location based on bus 

number/trip code and to know ETA at next or required place. 

5. Successful bidder also provide the Real time vehicle location facility 

searched by passenger from RSRTC website 

5.5 Alerts from the VT & PIS system 

1. The Control Room operator shall be able to drill down to the exact location of 

the event by clicking on the alert and see the position of event drawn over 

the map along with driver, vehicle and standard description of event details 

related to the business rule. 

2. Alerts will need to be generated in case of deviations from the authorized 

route and recorded in all cases for reporting and review. 

3. Alerts on exceptions for all other pre configured parameters such non 

stoppage at designated points, not meeting the ETA and ETD schedules etc 

and logged into journey details of the bus for each trip 

5.6 Advertisements with PIS 

1. RSRTC reserves the rights to display any information on PIS as and when 

required. 

5.7 Reporting Features 

Some illustrative reports are detailed below. While this is not a comprehensive 

list, vendors are required to undertake a detailed study of the report requirements 

and the system should be able to configure easily and quickly new reports or 

context sensitive information that requires to be extracted out of the information 

elements stored in the system. 

Sample reports: 

1. Activity Report 

2. Expected Delay Arrival Report 

3. Location Report 




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4. Stop Report 

5. Idle Report 

6. Trip Report 

7. History Report (window showing path taken by vehicle) 

8. Trip Performance Report 

9. Trip-wise Journey Time Report 

10. Over speed Report 

11. Distance Travelled Report 

12. Planned Trip Vs Actual Trip Execution 

13. Route Performance Planned Vs Actual Variance 

14. Over Speed Report 

15. Fleet performance (Utilization) daily/weekly/monthly 

16. Details of Missed trips 

17. Actual Trip Report 

18. Average Speed Report 

19. Delayed Arrival/Departure Report 

20. Fuel consumption report on the basis of mileage 

21. Dash board / report for non-working VTS devices and provision to mark 

vehicle availability and status of faulty unit / action required. 

22. Driver Scorecard 

23. Bus wise snapshot reports. 

24. Deleted 

25. Deleted 

26. Any other report as and when required/desired by RSRTC. 

5.8 Details of Operations 

1. Deleted 

2. This is a DBOT Project and hence all investment in procurement, supply, 

development, installation, support and maintain the entire infrastructure for the 

entire duration of contract period should be borne by the successful bidder. 

3. Daily operations related to computers at depot/bus stand level for desired 

reports, monitoring and analyzing the VT & PIS would be done by the 

successful bidder and also support in operations would be provided by the 

successful bidder. 

4. Deleted 

5. Deleted 

6. The responsibilities of the successful bidder at the depot level/Central Control 

Room and as well as data center include, but not limited to: 

a. Keeping a watch on the health of the system to ensure minimum downtime 

of each of the components. 

b. Keep sufficient reserve stock of hardware devices deployed at depot/bus 

stand level or at their local level service centre or with engineers. 




2013 

c. Maintaining and upgrading the software components of the system. 

d. Conduct server and database maintenance activities at Data Center in a 

scheduled manner and during off-peak hours 

e. Informing concerned staff in case of any component failure. 

5.9 Documentation 

The successful bidder shall prepare all necessary documentation for the project, 

and provide this to RSRTC or its designated Consultant for review, approval, 

record, reference etc as mentioned in this RFP. Some of the documents (but not 

limited to) to be provided include – 

1. During installation and post installation, the Systems Integrator shall 

provide documentation on As-Built components /customized components 

to RSRTC. The documentation should consist of all the configuration 

details, diagrams, Test plans, administration manuals, setup guides etc as 

minimum. 

2. Detailed manuals for each appropriate unit of the supplied equipment and 

services including certifications from OEMs. 

3. The training and operational manuals should be bilingual (English & Hindi). 

4. Inspection and testing procedure manuals including QA policy and 

procedures for the software/hardware equipments. 

5. Any other document(s) deemed necessary for implementation, operation 

and maintenance of the hardware and network equipments and the overall 

system. 

5.10 Maintenance 

The successful bidder should define and indicate the preventive maintenance 

schedule and procedure. Any special tools/ instruments/ equipments required to 

carry out the preventive and break down maintenance of the system offered 

should be clearly indicated and offered to RSRTC by the selected bidder at no 

extra cost. 

5.11 Training of Users 

1. The selected bidder shall provide training to system users to efficiently use 

the system. 

2. The successful bidder shall organize periodical training program for the 

entire solution on an as and when required basis during entire project 

duration @200 RSRTC staff per year. Training should be provided for 

complete scope of RFP to designated officials of RSRTC. 

3. Training needs to be conducted based on a requisite mix of theory & 

practical operational sessions. The trainings should be conducted in Hindi. 




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5.12 Roles & Responsibilities of RSRTC 

1. RSRTC shall provide table space for command centre & all depots/bus 

stands for providing support in operation, regular maintenance of the all 

hardware devices deployed by the successful bidder. 

2. RSRTC shall bear electricity bills/charges at the service centre situated at 

depots & bus stands for PIS. 

3. Provide information regarding bus schedule & location information for 

installation of VTS/GPS devices and LCD screens. 

4. Provide buses for installation and maintenance of VTS/GPS/Fuel Sensor 

device inside the bus on time as per the decided schedule. 

5. RSRTC shall provide actual list of installation locations, information to 

successful Bidder during Functional Requirements specifications (FRS) and 

Software requirements specifications(SRS). 




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6. Project Implementation Plan 

The VT & PIS Implementation has been envisaged in 2 Phases details of which are 

given below. Phase I shall be start from the date of award of contract. The project shall 

be- 

SN Activity Timeline 

Phase I 

1 Project Start 

T1 (within 7 

days of award 

of Contract) 

2 

Application Development and Testing 

Procurement of all hardware & software 

T1+12 weeks 

3 

Simultaneous installation of hardware at bus stands, 

Depots, Workshop 

Installation of Digital Sensor in 50 Buses as pilot phase 

T1+14 weeks 

4 

Installation and commissioning of VTS/GPS devices and 

Installation of LCD screens, Computer Hardware or other 

mediator equipment’s for transmission of PIS in all 

interstate & district to District buses and bus stands of 

Jaipur & Deluxe Depot 

User Acceptance Testing 

Simultaneous preparation of training material & 

submission of training documents 

After successful implementation of Fuel sensor in pilot 

phase then the installation of Fuel Sensor by the 

successful bidder must be installed in other buses. 

T1+26 weeks 

Phase II 




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1 

Installation and commissioning of VTS/GPS devices and 

Installation of LCD screens, Computer Hardware or other 

mediator equipment’s for transmission of PIS in all 

interstate & district to District buses and bus stands of the 

remaining Depots 

Training to designated RSRTC officials 

Preparation & submission of technical document 

- User manual 

- Installation Manual 

- Operational & Maintenance Manual 

T1+52 weeks 

The time line to complete Phase I and Phase II is 365 Days (One Year) from the award 

and acceptance of the Tender. However, the awardee may complete the Phases 

before the above stated timeline and project may be given ‘Go-Live’ status after 

completing all the Phases. 




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7. Service Level Agreement (SLA) 

SLA is the contract between RSRTC and the successful bidder. SLA defines the terms 

of the Successful bidder’s responsibility in ensuring the timely delivery of the 

deliverables and the correctness of the same based on the agreed Performance 

Indicators as detailed in the Agreement. This section defines various Service Level 

Indicators which will be considered by RSRTC in the Service Level Agreement with 

Successful bidder. 

The successful bidder has to comply with all Service Level Agreements (SLAs) defined 

below to ensure adherence to project timelines, quality and availability of services. 

The successful bidder would get an initial period of SLA holiday, i.e. a time period for 

which SLAs will not be applicable. This time should be utilized by the successful bidder 

to stabilize the system and to ensure adherence to the performance standards laid 

down by the SLAs. The SLA holiday period is one month after successful completion of 

VT & PIS project. 

1. The successful bidder is supposed to maintain all hardware, software and 

connectivity at the level of depot/bus stand/data center fully functional modes for 

the entire project period. 

2. Any penalty will be applicable after ‘Go Live’ status of Project. 

3. Deleted 

4. The faulty VTS/GPS device/unit shall be repaired/replaced before departure of 

bus to next trip from depot. In case, the fault is detected/reported after departure 

of the bus from depot, the bidder will repair/replace the device within 48 hours of 

detecting/reporting the fault. In case of delay in repairing/replacing the device, 

penalty of Rs 100/- per day for non-functioning of the device will be imposed. 

5. The faulty CCTV camera device in buses shall be repaired/replaced before 

departure of bus to next trip from depot. In case, the fault is detecting/reporting 

after departure of the bus from depot, the bidder will repair/replace the device 

within 48 hours of detection/reported the fault. In case of delay in 

repairing/replacing the device, penalty of Rs 100/- per day for non-functioning 

the device will be imposed. 

6. The faulty sensor device/unit for Fuel Management System in buses shall be 

repaired/replaced before departure of bus to next trip from depot. In case, the 

fault is detected/reported after departure of the bus from depot, the bidder will 

repair/replace the device within 48 hours of detecting/reporting the fault. In case 

of delay in repairing/replacing the device, penalty of Rs 500/- per day for nonfunctioning 

the device will be imposed. 

7. To support the above, the VT & PIS application shall have a dash board / report 

for non-working VTS devices and provision to mark vehicle availability and 

status of faulty unit / action required. 




2013 

8. In case any LCD screen with content accuracy become non-operational due to 

any fault in LCD or any other technical problem, the successful bidder shall 

attend and resolve the fault within 24 hours of fault detection/reported time. If 

any LCD screen is not functioning for period of more than 24 hour then penalty 

of Rs. 250 per day for non functioning LCD screen shall be applicable. 

9. The CCTV Camera device/unit for Fuel Monitoring System at Workshop shall be 

repaired/replaced within 24 hours of fault detection/reported time. In case of 

delay in repairing/replacing the device after 24 hours, penalty of Rs 300/- per 

day for non-functioning of device will be imposed. 

10. If monthly data backup of each depot each bus wise of all operational 

day/period as mentioned in this RFP not provided by the successful bidder then 

10% penalty of the billing amount of that particular depot & period for the same 

shall be applicable. 

11. Penalty for delay in final Go-Live of the project at all locations will be Rs. 

20,000/- per day 

12. Deleted 

13. Service Level Assurance of Central Server/Data Center: The bidder shall 

ensure that the service at Central Server/Data Center is up and functional 24 X 

7 both in terms of hardware as well as application software. For the purpose of 

service level assurance, the downtime hours shall be calculated on monthly 

basis. The overall uptime of Central Server/Data Center services should 

maintain a minimum of 95% or more on monthly basis. The table below shows 

the calculation for the down time in hours and applicable penalty in term of 

percentage (%) on total monthly payable amount for all 4000 (± 15% & 5% 

Buffer) buses. 

Srl 

Uptime of Central Server/Data 

Center 

Penalty in % on total 

monthly payable amount 

1. 98% or more NIL 

2. >=97% to < 95% 3 % 

3. >=96% to < 94% 5 % 

4. >=95% to < 93% 10 % 




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The consolidated maximum penalty amount should not exceed 20% of the total project 

cost at any time during complete project period of 5 years otherwise the contract may 

be terminated. The notice of termination shall specify that termination is due to the 

reason that the bidder is unable to meet the primary objective of providing information 

to the stakeholders, the extent to which the contract is terminated and the date upon 

which such termination becomes effective. 




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8. BID EVALUATION PROCESS 

8.1 General 

1. RSRTC will evaluate and compare the bids determined to be substantially 

responsive. It is RSRTC’s intent to select the bid that is most advantageous to 

RSRTC and each bid will be evaluated using the criteria and process outlined 

in this section. 

2. The Technical Part of Bid will be carried out using eligibility criteria. Bidders 

who satisfy the eligibility criteria shall be considered as qualified for opening of 

financial bids. The criteria for pre-qualification are provided in ‘Technical Bid 

Evaluation’ section. 

3. The technical evaluation of Bids will be carried out as per the qualification 

criteria mentioned in ‘Technical Bid Evaluation’ section. The Financial bids of 

only the technically qualified bidders shall be opened for consideration. 

4. The Financial bid of all the technically qualified bidders would be opened and 

arranged in ascending order of quoted price (in INR). RSRTC reserves the 

right to reject any or all bids and to waive informalities and minor irregularities 

in bids received if deemed in the best interest of RSRTC to do so. 

8.2 Tender Evaluation Committee 

1. The Tender Evaluation Committee constituted by the RSRTC shall evaluate 

the tenders. 

2. The decision of the Tender Evaluation Committee in the evaluation of the 

Technical and Financial bids shall be final. No correspondence will be 

entertained outside the process of negotiation/discussion with the Committee. 

8.3 Evaluation of Bids 

1. RSRTC will carry out a detailed evaluation of the Technical Bids received by it, 

in order to determine whether they are substantially responsive to the 

requirements set forth in the Request for Proposal. In order to reach such a 

determination, RSRTC will examine the information supplied by the Bidders, 

review their demonstration of services offered and shall evaluate the same as 

per the evaluation criteria specified in this RFP. 

2. Based on the technical evaluation, the Financial Bids of only the technically 

qualified bidders shall be opened by RSRTC. The Financial evaluation will 

take into account the information supplied by the Bidders in the Financial Bid, 

and shall evaluate the same as per the evaluation criteria specified in this 

RFP. 

8.4 Material Deviation 

1. A material deviation is one, which affects, in any substantial way, the 

functionality, scope, quality, or performance of the Deliverables, or which limits 

in any substantial way, inconsistent with the Request for Proposal, RSRTC's 




2013 

rights or the Bidder's obligations for, performance of the Project and the 

rectification of which deviation would affect unfairly the competitive position of 

other Bidders presenting substantially responsive bids. 

2. RSRTC may waive any minor informality or non-conformity or irregularity in a 

Bid, which does not constitute a material deviation, provided such a waiver 

does not prejudice or affect the relative ranking of any Bidder. 

8.5 Clarifications of Bids and Review of Bidders' Proposed Deviations 

To assist in the examination, evaluation and comparison of bids RSRTC may, its 

discretion, ask the Bidder for a clarification of its Bid. The request for clarification 

and the response shall be in writing and no change in the price or substance of 

the Bid shall be sought, offered or permitted. 

8.6 Contacting RSRTC 

Any attempt by a Bidder to influence RSRTC in its bid evaluation, bid comparison 

or contract award decisions may result in the rejection of the Bidder's Bid. 

8.7 Preliminary Examinations of Bids 

1. RSRTC will examine the bids to determine whether they are complete, 

whether any computational errors have been made, whether required sureties 

have been furnished, whether the documents have been properly signed, and 

whether the bids are generally in order. 

2. Bids from agents without proper authorization from the bidder shall be treated 

as nonresponsive. A bid determined as non-responsive will be rejected by 

RSRTC and may not subsequently be made responsive by the bidder by 

correction of the non-conformity. 

3. RSRTC may waive any minor informality, nonconformity or irregularity in a bid 

that does not constitute a material deviation, provided such waiver does not 

prejudice or affect the relative ranking of any Bidder. The decision of RSRTC 

will be final and binding. 

8.8 Evaluation & Comparison of Bids 

1. The Tendering Authority will open the Technical bids in the presence of 

bidders' representatives who choose to attend the same. 

2. The Bids received without required Earnest money will be rejected. 

3. The Bids received without documentary evidence will be out rightly rejected. 

4. The representative of the bidder, who is present, shall sign a register 

evidencing their attendance. Financial bids will remain unopened and will be 

held in the custody of the Tendering Authority until the time of opening of the 

Financial Bids. 




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5. Financial bids of only technically short listed bidders would be opened. The 

technically short listed bidders would be intimated to attend the opening of the 

financial bid, through letter, email or fax. 

8.9 Technical Bid Evaluation 

RSRTC will examine and compare the technical aspects of the proposals on the 

basis of the information supplied by the bidders, taking into account overall 

completeness and compliance with the requirements specified in the RFP 

document. The proposal that does not meet minimum acceptable standards of 

completeness, consistency and details will be rejected taking it as nonresponsiveness. 

The Technical Qualification proposal will be evaluated using followings (Bidder 

should ensure that all documents enclosed here should be neat & clean and 

easily readable): 

Srl 

Following Should be Submitted 

1 

Bid Authorization Letter (The letter of authorization shall be indicated by 

written Power of attorney accompanying the bid). 

2 

A Demand Draft of Rs. _____/- (Rs. ________ Only) towards price of 

RFP document should be submitted, if not submitted earlier. 

3 

A Demand Draft of Rs. _____/- (Rs. ________ Only) towards processing 

fee should be submitted, if not submitted earlier. 

4 

The Bidder should deposit Earnest Money Deposit (EMD) of Rs. _____/- 

(Rs. ________ Only) in the form of Demand Draft / Bank Guarantee as 

mentioned in bid document/RFP. The Address of the bidder submitting 

the RFP has to be furnished on reverse of the EMD. 

5 

Bidder/Prime Bidder (in case of consortium) shall provide an attested 

copy of documents mentioned below for bidder/prime bidder/consortium 

member 

A. Pan Card 




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B. Company Registration Certificate 

C. Valid VAT Sales Tax Registration Certificate 

D. Valid Service tax registration Certificate 

E. Sales Tax Returns till date 

F. Sales Tax Clearance certificate till date 

G. Income Tax Return for the last three years 

H. Certified Audited copies of Balance Sheets/ Profit & Loss Accounts/ 

Annual Reports of last three financial years 

6 

Documentary proof establishing that the bidder/prime bidder(in case of 

consortium) is an information technology company/corporation 

7 

In case of consortium, an original copy of the Agreement/MoU between 

consortium members. 

8 

Documentary proofs from Bidder/ consortium partners (in case of 

consortium) regarding having minimum average net worth of 20 Crore in 

last three financial years(2009-10,2010-11,2011-12) as per clause- 2 

item no 5&6. 

A. Net Worth for the year 2009-10 

B. Net Worth for the year 2010-11 

C. Net Worth for the year 2011-12 

9 

Documentary proofs from Bidder/ consortium partners (in case of 

consortium) regarding having minimum average turn over of 50 Crore in 

last three financial years(2009-10,2010-11,2011-12) as per clause- 2 




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item no 5&6. 

A. Turnover for the year 2009-10 

B. Turnover for the year 2010-11 

C. Turnover for the year 2011-12 

10 

Solvency certificates of Rs. 5 Crore of any Nationalized / Scheduled bank 

from Bidder/Prime Bidder (in case of consortium) 

11 

Documentary proof from the Bidder/Prime bidder (in case of consortium) 

for having on its roll at least 50 technically qualified professionals in 

Software Development, Networking, System Integration, R & D, 

Production, Maintenance etc for at least 12 months as par clause-2 item 

no. 9 

12 

Documentary proofs regarding Bidder/Prime Bidder(in case of 

consortium) for having experience of execution of information 

technology projects of related areas as per clause-2 item no. 8 

13 

An affidavit duly attested by the notary that the Bidder/Prime Bidder and 

Consortium Partner(in case of consortium) have not been Black listed by 

any PUC/Corporation/Board or State/Central Government in India. 

14 

An undertaking from the Bidder/Prime Bidder(in case of consortium) 

regarding fairness of the documents submitted in response to the RFP as 

per clause-2 item no.14 

15 

An undertaking from prime bidder that he would be fully responsible for 

successful completion of the project as per clause-2 item no. 11 

16 

The Bidder/Prime Bidder (in case of consortium) should submit the 

affidavit stating that their employees will not ask for employment in 

Corporation. 

17 

Documentary proofs regarding Bidder/Prime Bidder (in case of 




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consortium) have a local support office at Jaipur. If they do not have any 

local support office at the time of bidding, an undertaking has to be 

submitted for opening local support office at Jaipur within one month 

from the date of award of contract. 

18 Bill of Material (BOM) with Make, Model, Specifications etc. 

19 OEM Authorization, Warranty and Support Letter 

20 Team Deployment Details 

21 Technical Compliance Sheet 

8.10 Financial Bid Opening 

1. The Financial bids of only the technically qualified bidders shall be opened for 

consideration. 

2. The Financial bid of all the technically qualified bidders would be opened and 

arranged in ascending order of quoted price (in INR). 

3. All the taxes and other levies indicated in the price bid will be taken for the 

price bid evaluation. 

4. The Bidders will be ranked in ascending order (i.e.) Bidder quoted the lowest 

price (L1) will be ranked first and so on. The L1 Bidder alone will be called for 

final negotiations. 

8.11 Negotiations, Contract Finalization and Award 

RSRTC shall reserve the right to negotiate with the bidder(s) whose bid has been 

ranked first by the tender evaluation committee on the basis of best value to the 

Project. If RSRTC is unable to finalize a service agreement with the bidder ranked 

first, RSRTC may proceed to the next ranked bidder, and so on until a contract is 

awarded. 




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9. PAYMENT TERMS 

1. The payments will start after the Successful Commercial Deployment / ‘Go-Live’ 

status of Project. 

2. Per Bus per Month payment will be applicable from the date on which bus goes 

live on VT & PIS. 

3. The payment will be made by Central (Head) Office, Jaipur for all locations to the 

bidder on monthly basis. The monthly bill will be submitted by the bidder to the 

authority decided by the Corporation at Central (Head) Office Jaipur who will in 

turn release the payment after receiving verification/certification from the 

concerned depots/bus stands. If there is dispute in any bill of that particular 

depot/bus stand and/or period, the payment would be withheld only for that 

depot/bus stand and/or period. Any dispute may be settled within a month 

otherwise payment for that particular bill will not be released until settlement of the 

dispute. 

4. Bidder should quote reasonable rate for all the items/modules as per project 

requirement. If RSRTC finds that quoted price is not reasonable then RSRTC 

reserves the right to reject the commercial offer of lowest bidder. 

10. GENERAL TERMS AND CONDITIONS 

10.1. General Terms 

1. The response to the RFP has to be submitted in accordance with the 

Terms and Conditions mentioned in this document. 

2. The specifications and requirements mentioned in the RFP are subject to 

revision and changes as and when required. 

3. RSRTC reserves the right to cancel the RFP at any stage and can invite 

fresh RFP without assigning any reasons. 

4. If any dispute arises out of the contract with regard to the interpretation, 

meaning and breach of the terms of the contract, the matter shall be referred 

to by the Parties to the Chairman, RSRTC who will be the Sole Arbitrator of 

the dispute and whose decision shall be final. 

5. All legal proceedings, if necessary arises to institute, may by any of the parties 

(RSRTC or Contractor) shall have to be lodged within the jurisdiction of the 

courts situated in Jaipur and not elsewhere. 

6. The Bidder/Consortium Partner should have a local support office at Jaipur 

and provide the supporting documents in technical bid. If the bidder does not 

have any local support office at the time of bidding then he must submit an 

undertaking on his letter head that if selected then he shall open a local 

support office at Jaipur within one month from the date of award of contract. 




2013 

7. The software provided under this project should not be used, or handled 

by any individual, outside agency, firm, organization, state transport 

undertaking except RSRTC. Any violation or breach or this condition will 

entitle the Corporation to claim the damages. 

8. Consortium is allowed and bidders are permitted to add maximum one 

consortium member for the purpose of this project up to the submission of the 

tender. No further change in consortium till finalization of contract is 

permitted. The successful bidder will not be allowed to drop any consortium 

member till the completion of the project. The successful bidder will be liable 

to fresh scrutiny/disqualification in case of dropout of any consortium member 

post award of contract and till completion of the project at the discretion of 

RSRTC. One consortium partner cannot be the member of any other 

consortium for this project. Consortium agreement has to be submitted along 

with the bid duly signed by all the consortium partners stating the name of 

lead bidder and roles and responsibilities of all the consortium partners. 

9. RSRTC reserves the right to reject any software supplied against the order, 

if found not working satisfactorily or not able to render the proposed 

solution at the time of installation at sites. The rejected software, if any, 

shall have to be taken back and replaced as per requirement of Corporation 

forthwith at the cost of the bidder. No payment will be made for the rejected 

software. 

10. The bidder shall train the Core Group and user group supervisors, 

Booking Clerks and members as nominated by RSRTC in all modules of 

ORS Software. 

11. The bidder should mention the name and details of person to whom all 

references shall be made regarding the Request for Proposal in the following 

format. Bid documents have to be signed by an authorized person carrying 

the Power of Attorney (PoA). PoA should be made on appropriate value of 

Non Judicial Stamp paper and has to be submitted along with the bid. 

10.2. Earnest Money Deposit (EMD) 

The Bidder shall furnish, EMD of Rs. EMD of Rs. 47,50,000./- (Rupees 

Fourty Seven Lakhs and Fifty Thousand only) in the form of DD/BG and 

should be submitted along with “Technical Proposal in Envelop-A”. 

The EMD shall be denominated in Indian Rupees, and shall be in the form 

of a demand draft (DD) / Bank Guarantee (BG) drawn on a nationalized 

bank in favour of “Financial Adviser, Rajasthan State Road Transport 

Corporation” payable at Jaipur. The EMD should be enclosed with the 

technical proposal. The Address of the firm submitting the RFP has to be 

furnished on reverse of the EMD. Failure to submit the RFP form along with 




2013 

the EMD shall result in disqualification of the RFP. 

Unsuccessful Bidder’s EMD will be returned as promptly as possible after 

the award of the contract to the successful bidder. 

In case EMD is submitted by DD, the EMD of successful bidder will be 

converted into Security Deposit (SD); t he remaining security deposit 

amount will need to be submitted by the bidder within the time stipulated by 

RSRTC. In case EMD has been submitted in the form of BG, then fresh BG of 

full amount of security deposit shall be required to be submitted within the 

time stipulated by RSRTC. 

The EMD deposit shall be retained by RSRTC for the period of six months. 

No interest will be payable by the RSRTC on the amount of the EMD. 

The EMD shall be forfeited: 

• If a bidder withdraws his bid or increases his quoted prices 

during the period of bid validity or its extended period, if any; or 

• In the case of a successful bidder, if the bidder fails to sign the 

contract or to furnish Security Deposit (SD). 

No exemption for submitting the EMD will be given to any vendor 

including SSI/PSU Units. 

10.3. Bid Currency 

The rates quoted shall be in Indian Rupees only. 

10.4. Signature 

A representative of the bidder, who is authorized to commit the bidder to 

contractual obligations, must sign with the bidder’s name and seal on all pages of 

the proposal, including the tender/RFP document. All obligations committed by 

such signatories must be fulfilled. 

10.5. Period of Validity of Proposals 

The proposals shall be valid for a period of Six (6) months from the date of 

opening of the proposals. A proposal valid for a shorter period may be rejected 

as non-responsive. 

In exceptional circumstances, at its discretion, RSRTC may solicit the bidder's 




2013 

consent for an extension of the validity period. The request and the responses 

thereto shall be made in writing (or by fax or email). 

10.6. Non-Conforming Proposals 

Any proposal may be construed as a non-conforming proposal and ineligible for 

consideration if it does not comply with the requirements of this RFP. The 

failure to comply with the technical requirements, and acknowledgment of 

receipt of amendments, are common causes for holding proposals 

nonconforming. 

10.7. Language of Proposals 

The proposal and all correspondence and documents shall be written in 

English. All proposals and accompanying documentation will become the 

property of the RSRTC and will not be returned. The hardcopy version will be 

considered as the official proposal. 

10.8. Bid Prices 

The vendor has to quote the rate for per bus per month basis as per the 

commercial form. The prices, once offered, must remain fixed and will not 

attract any price variation for any reason during contractual period. A 

conditional proposal will be rejected as non-responsive. The rates quoted shall 

be inclusive of all taxes, duties, levies, service charges, TDS, Cesses, transport 

charges, if any, as applicable up to the completion of the contract period. 

10.9. Supply of hardware, software, database, networking equipments, 

consumables etc. 

The vendor has to supply, install, commission, configure, test, implement, 

operate, manage, maintain and support the hardware/software/database/ 

connectivity/networking equipments/consumables etc. at various locations during 

contractual period of five years on DBOT basis. For the purpose, Vendor has to 

borne all taxes, duties, levies, service charges, license fees, Cesses, local 

taxes, transport charges, insurance etc. 

10.10. Correction of errors 

The vendor is advised to take adequate care in quoting per bus per month 

rate. No excuse for corrections in the quoted rate will be entertained 

afterwards. The corrections or overwriting in RFP should be initialed by person 




2013 

signing the proposal form. 

10.11. Corrections to Arithmetic errors 

In case of discrepancy between the amounts mentioned in figures and in words, 

the amount in words shall govern. The amount stated in the proposal form, 

adjusted in accordance with the above procedure, shall be considered as 

binding. 

10.12. Disqualification 

The proposal from the bidders is liable to be disqualified in the following cases: 

a) Proposal not submitted in accordance with the RFP. 

b) The bidder qualifies the bid with his own conditions. 

c) During validity of the proposal, or its extended period, if any, the 

bidder increases his quoted prices. 

d) Proposal is received in incomplete form. 

e) Proposal is received after due date and time. 

f) Proposal is not accompanied by all requisite supporting documents 

g) Information submitted in technical proposal is found to be 

misrepresented, incorrect or false, accidentally, unwillingly or 

otherwise, at any time during the processing of the contract (no 

matter at what stage) or during the tenure of the contract including 

the extension period if any. 

h) Commercial proposal is enclosed with the same envelope as technical 

proposal. 

i) If successful bidder fails to deposit a security deposit of 5% of the 

total project cost in the form of bank guarantee valid for a period of 

Six years within 10 working days from the receipt of the letter towards 

award of the contract. 

j) The successful bidder fails to enter into a contract within 10 working 

days of the date of notice of award of contract or within such extended 

period, as fixed by RSRTC. 

k) Awardee of the contract has given the letter of acceptance of the 

contract with his conditions. 

l) Non fulfilling of any condition/term by bidder 

10.13. Modification and Withdrawal of Proposals 

No proposal may be modified or withdrawn in the interval between the deadline 

for submission of proposals and the expiration of the validity period specified 

by the bidder on the proposal form. Modification or Withdrawal of proposal 




2013 

during validity may lead to forfeiture of EMD amount paid against this RFP. 

10.14. Acknowledgement of Understanding of Terms 

By submitting a proposal, each bidder shall be deemed to acknowledge that 

he/she has carefully read all parts of this RFP, including all forms, schedules and 

annexure hereto, and has fully agreeable to it. 

10.15. Conditions 

The following terms are applicable to this RFP and the bidder's proposal: 

m) This RFP does not commit the RSRTC to enter into a service 

agreement or similar undertaking with the bidder or any other 

organization and the RSRTC shall have the right to reject or accept 

any proposal or offer, or any part thereof (e.g., any component of any 

proposed solution) for any reason whatsoever. 

n) Each bidder shall make the following representations and warranty in 

its proposal cover letter, the falsity of which might result in rejection of 

its proposal: “The information contained in this proposal or any part 

thereof, including its exhibits, schedules, and other documents and 

instruments delivered or to be delivered to the RSRTC, is true, accurate, 

and complete. This proposal includes all information necessary to 

ensure that the statements therein do not in whole or in part mislead 

the RSRTC as to any material fact.” 

o) The RSRTC is not restricted in its rights to use or disclose any or all of 

the information contained in the proposal, and can do so without 

compensation to the bidder. The RSRTC shall not be bound by any 

language in the proposal indicating the confidentiality of the proposal or 

any other restriction on its use or disclosure. 

p) Any work whether acceptable or unacceptable, developed under a 

contract awarded as a result of this RFP shall be the sole property of 

the RSRTC unless stated otherwise in the definitive service agreement. 

q) Timing and sequence of events resulting from this RFP shall ultimately 

be determined by the RSRTC. 

r) No oral conversations or agreements with any official, agent, or 

employee of the RSRTC shall affect or modify any terms of this 

RFP, and any alleged oral agreement or arrangement made by a 

bidder with any department, agency, official or employee of the RSRTC 

shall be superseded by the definitive service agreement that results 

from this RFP process. Oral communications by the RSRTC to bidders 

shall not be considered binding on the RSRTC, nor shall any written 

materials provided by any person other than RSRTC. 




2013 

s) Proposals are subject to rejection if they limit or modify any of the terms 

and conditions or specifications of this RFP. 

10.16. Notification of Award 

RSRTC will notify the successful bidder in writing or by fax or email, to be 

confirmed in writing by letter, that its proposal has been accepted. The 

notification of award will constitute the formation of the contract. The 

successful bidder has to furnish security deposit to RSRTC within time specified 

in the notification. If the bidder fails to furnish security deposit within time 

specified, RSRTC will forfeit his EMD and proceed further to award the 

contract to another bidder. The name of default bidder will be blacklisted. 

10.17. Award Criteria 

RSRTC will award the Contract to the successful bidder whose proposal has 

been determined to be substantially responsive and has been determined 

as the best value proposal. All decisions taken by RSRTC regarding 

processing of RFP and award of contract shall be final and binding on all 

bidders. 

10.18. RSRTC's right to accept any proposal and to reject any or all proposals 

RSRTC reserves the right to accept or reject any proposal, and to annul the 

bidding process and reject all proposals at any time prior to award of contract. 

RSRTC will not be responsible for any liability to the affected bidder or bidders 

or any obligation to inform the affected bidder or bidders the grounds for 

RSRTC's action. 

10.19. Security Deposit 

The successful bidder needs to deposit/submit a security deposit of 5% of the 

total project cost in the form of bank guarantee on stamp paper of the 

requisite value as per the provisions of the applicable Acts or Laws. 

The total project cost may be calculated as below:- 

Total Project Cost (in Rs.) = “Monthly Net Rate” * 60 (No. of 

Months)*4000±15% and 5% Buffer 




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The security deposit shall be maintained and be valid for a period of six years. It 

should be submitted within 10 working days from the receipt of the letter 

towards award of the contract for due and proper fulfillment of RFP conditions. 

The security deposit should be submitted within the period specified 

above, failing which RSRTC may cancel the offer made to the bidder. 

The security deposit will be forfeited if vendor has not fulfilled the terms and 

conditions as per RFP. 

RSRTC shall also be entitled to make any recoveries due from the bidder from 

security deposit submitted against this RFP. 

10.20. Signing of Contract 

The successful bidder will have to execute following agreements on a Non- 

Judicial Stamp of appropriate value within a period of 10 days of receipt of order 

and deposit security as per clause 9.19 prior to signing of agreements : 

 

 

Service Level Agreement 

Non-Disclosure Agreement 

10.21. Extension of Contract 

The contract period is for five years (i.e. the period of actual execution of project). 

On expiry of this contract, RSRTC may consider granting an extension to the 

same bidder on payment of “Per Month Per Bus rate” to be decided at that time 

or may terminate the contract. In case of termination of contract, the firm will be 

responsible for transferring all the hardware/ software/ networking equipments/ 

licenses etc. as per the terms of RFP along with data to RSRTC. 

10.22. Variation in quantities at the time of award of contract 

Considering the growth rate or augmentation of depot units/bus stations, 

additional setup may require for newly established units or there may be 

increase or decrease in buses, It will be binding on vendor to provide complete 

setup of Vehicle Tracking & Passenger Information equipments/devices, 

software etc. to fulfill the requirements during contractual period. 




2013 

However, RSRTC reserves the right to increase or decrease quantity of 

buses specified herein before in requirements of VT & PIS. However, this 

should not affect per bus per month rate given by bidder. 

10.23. Performance Bank Guarantee 

The successful bidder shall at his own expense deposit and maintain at any 

given time during the validity period, a performance bank guarantee equal to the 

5% of its minimum guaranteed income for compete project period of five years. 

The total project cost may be calculated as below :- 

Total Project Cost (in Rs.) = “Per Month Per Bus rate” * 60 (No. of Months) * 

4000 (± 15% & 5% Buffer) (No. of Buses) 

The performance bank guarantee needs to be submitted as per the format given 

in Annexure-9, before the first commercial deployment post the Pilot 

Implementation run. 

In the event of any contract amendment, the bidder shall, within 15 days of 

receipt of such amendment notice, furnish the amendment to performance bank 

guarantee, rendering the same valid for duration of the contract, as amended. 

An unconditional and irrevocable Performance Bank Guarantee (PBG) from 

a nationalized bank acceptable to RSRTC, payable on demand, for the 

due performance and fulfillment of the contract by the successful bidder 

needs to be submitted. 

All incidental charges whatsoever such as premium; commission etc. with 

respect to the performance bank guarantee shall be borne by the bidder. 

In the event of the bidder being unable to service the contract for 

whatever reason, RSRTC would invoke the Performance Bank Guarantee with 

them. Notwithstanding and without prejudice to any rights RSRTC will invoke 

Performance Bank Guarantee with them as compensation for any loss resulting 

from the bidder's failure to perform/comply its obligations under the contract. 

RSRTC shall notify the bidder in writing of the exercise of its right to receive 

such compensation, indicating the contractual obligation(s) for which the bidder 

is in default. 

RSRTC shall also be entitled to make recoveries from the bidder's bills, 

performance bank guarantee, or from any other amount due to him, the 

equivalent value of any payment made to him due to inadvertence, error, 




2013 

collusion, misconstruction or misstatement. 

10.24. Failure to agree with the Terms & Conditions of the RFP 

Failure of the successful bidder to agree with the Terms & Conditions of the 

RFP including the Services Agreement shall constitute sufficient grounds for the 

annulment of the award, in which event RSRTC may award the contract to 

another bidder or call for new proposals. 

10.25. Delays in bidder’s performance 

The delivery of VT & PIS Hardware, Software, Computer hardware & 

peripherals and performance of services shall be made by bidder in accordance 

with time schedule specified by the RSRTC. 

If at any time during performance of the contract, the bidder or their consortiums 

may encounter conditions impeding timely delivery of the any hardware, 

software, etc and performance of the services, the bidder shall promptly notify 

RSRTC in writing of the facts of the delay, its likely duration and its causes. 

As soon as after receipt of bidder’s notice, RSRTC shall evaluate the situation 

and may at its discretion, extend the bidders time for performance with or 

without penalty in which case the extension shall be ratify by the bidders by 

amendment of the contract but in no case extension shall be given more than 

one time. 

The bidder must read and understand the requirements thoroughly and shall 

adhere to the schedule strictly. The supply, installation and commissioning of 

the hardware and software at all locations shall be as per the implementation 

schedule given in RFP. 

The bidder has to ensure that entire setup is full proof and operational. 

10.26. Modification in requirements 

RSRTC has given basic requirements of software, hardware, networking 

equipments, consumables etc. The vendor has to ensure fulfillment of these 

requirements basically. 

However, due to change in Govt./Corporation policy or due to unavoidable 

circumstances, the vendor has to modify the software/ hardware/ networking 

equipments/ connectivity type/ consumables etc. as per business needs during 




2013 

the contractual period without any additional financial burden to RSRTC. 

10.27. Miscellaneous 

10.27.1. Space for installation of hardware etc. and keeping buffer stock. 

The bidder shall be given sufficient space at each depot/bus stand as per their 

needs. The said space shall be purely used for RSRTC business activities i.e. 

installation of desktop, keeping other allied important networking components, 

buffers of hardware, stationery etc. 

In addition to above, RSRTC shall provide required space for managing and 

monitoring VT & PIS projects from central locations. All civil and electrical works 

required at depots/bus stands would be undertaken by RSRTC. Furniture 

required for implementation of the VT & PIS project would also be provided by 

RSRTC. 

RSRTC will provide the electric power supply and bear the electricity bills for 

any usage of electricity for the purpose of the project. However, the bidder 

needs to provide UPS at all requisite sites for initial backup incase of a power 

failure. 

The bidder has to establish its own communication facility for communication 

purposes at RSRTC locations and bills for the same needs be borne solely by 

them. 

10.27.2. Resolution of disputes 

RSRTC and the Successful Bidder shall make every effort to resolve disputes 

amicably by direct informal negotiation, any disagreement or dispute arising 

between them under or in connection with the contract will be settled at the 

level of Chairman and Managing Director of RSRTC. 

If during the subsistence of the contractual period or thereafter, any dispute 

between the Parties hereto arising out of or in connection with the validity, 

interpretation, implementation, material breach or any alleged material breach of 

any provision of this contract or regarding any question, including as to whether 

the termination of this contract by one Party hereto has been legitimate, the 

Parties hereto shall endeavor to settle such dispute amicably and/or by 

Conciliation to be governed by the Arbitration and Conciliation Act, 1996 or as 

may be agreed to between the Parties. 




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In case of failure of amicable settlement as is referred to in sub-section above, the 

dispute shall be referred to the sole arbitration of the Chairman, RSRTC who 

shall act as the sole arbitrator for settlement of such dispute (s) between the 

Parties. The Arbitration proceedings shall be governed by the Arbitration and 

Conciliation Act, 1996. 

During contractual period, the hardware & software supplied by the firm will 

remain with RSRTC and in no case the same will be returned to the firm if 

dispute arises between prime bidder and its consortium members for 

whatsoever reason to maintain business continuity. 

10.27.3. Notices 

Any notice given by one party to the other pursuant to this contract shall be 

sent to the other party in writing or by fax, email, cable or facsimile to the other 

party's address, and confirmed in writing by the other party. 

A notice shall be effective when delivered or tendered to other party whichever is 

earlier. 

10.27.4. Bidder’s integrity 

The bidder is responsible for oblige to conduct all contracted activities as defined 

in the scope of work in accordance with contract. 

10.27.5. Bidder’s obligation 

The bidder is obliged to work closely with RSRTC’s staff, act within its own 

authority and abide by directives issued by RSRTC. 

The bidder will abide by the job safety measures prevalent in India and will free 

RSRTC from all demand or responsibilities arising from accidents or loss of life 

the calls of which is the bidder’s negligence. The bidder will pay all indemnities 

arising from such incidents and will not hold RSRTC responsible or obligated. 

The bidder is responsible for managing the activities of its personnel or 

their consortiums personnel and will hold itself responsible for any misdemeanor. 

The bidder will treat as confidential all data and information about RSRTC, 

obtained in the execution of his responsibilities in strict confidence and will not 

reveal such information to any other party without the prior written approval of 

RSRTC. 




2013 

The bidder is responsible for all deliveries unpacking, assemblies, wiring, 

installation, cabling between hardware units and connecting to power supplies. 

The bidder will test all hardware operation and accomplish all adjustment 

necessary for successful and continuous operation of the hardware at all 

installation sites. 

10.27.6. Corrupt or Fraudulent Practices 

The RSRTC requires that bidder/consortiums under this RFP, observe the 

highest standards of ethics during the DBOT process and execution of such 

contract. In pursuance to this policy, the RSRTC:- 

Defines for the purposes of this provision, the terms set forth as follows: 

“Corrupt practice” means the offering, giving, receiving or soliciting of 

anything of value to influence of public officials in the DBOT process or in 

contract execution; and 

“Fraudulent Practice“ means a misrepresentation of facts in order to influence a 

DBOT process or execution of contract to the detriment of the RSRTC, and 

includes collusive practice among bidders (prior to or after bid submission); 

Will reject a proposal for award if it determines that the bidder recommended 

for award has engaged in corrupt or fraudulent practices in competing for the 

contract in question; 

Will declare a firm ineligible, either indefinitely or for a stated period of time, to 

be awarded a contract if it at any time determines that the firm has engaged in 

corrupt and fraudulent practices in competing for, or executing a contract. 

The past performance of the bidder will be crosschecked if necessary. If the 

facts are proven to be dubious the bidders RFP will be ineligible for further 

processing. 

10.27.7. Interpretation of the clauses in the RFP / contract document. 

In case of any ambiguity, in the interpretation of any of the clauses in RFP 

document or contract document, the RSRTC’s interpretation of the clauses shall 

be final and binding on all parties. 

10.27.8. Termination for Default 

RSRTC may, without prejudice to any other remedy for breach of contract by 

written notice of default sent to the bidder, terminate the contract in whole or in 

part: 




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a) If the bidder fails to provide satisfactory services at the desired level of 

contract within the time period(s) specified in the contract, or any extension 

thereof granted by RSRTC 

OR 

b) If the bidder fails to perform any other obligation(s) under the contractor 

OR 

c) If the bidder, in the judgment of RSRTC has engaged in corrupt or 

fraudulent practices in competing for or in executing the Contract. 

In Circumstances mentioned in a, b, c above the RSRTC may exercise the 

following option:- 

(1) Ask the Prime bidder to leave the Hardware/Software in the offices of 

RSRTC and terminate the Contract. 

In case of premature termination of Contract for no fault of bidder, RSRTC 

may exercise the following options:- 

(1) Direct the bidder to take back the Hardware/software and without any 

additional compensation. 

(2) Direct the bidder to take back the Hardware/software & pay him the 

cost of Hardware less the depreciation as per the Income Tax Act / 

Rules. 

10.27.9. Termination for Insolvency 

RSRTC may at any time terminate the contract by giving written notice to the 

bidder, without compensation to the bidder, if the bidder becomes bankrupt or 

otherwise insolvent, provided that such termination will not prejudice or affect 

any right of action or remedy which has accrued or will accrue thereafter to 

RSRTC. 

10.27.10. Licenses for Database, Application etc. 

The bidder shall provide the required licenses for Database, Application etc. 

being used at all levels. 

10.27.11. Non Exclusivity, License Fee, IPR 

The Intellectual Property Rights of the Application Software developed for 

RSRTC shall be vested in RSRTC who shall have absolute right to use, 




2013 

license or sell the system without any payment to or permission from the 

Bidder. The application software along with source code shall be the property 

of RSRTC under the provision of IPR. 

10.27.12. Software Ownership Rights 

The Bidder shall relinquish to RSRTC the source code along with adequate 

detailed documents (from the testing phase onwards) and the rights to the 

systems, programs and software developed at RSRTC's expense and subject to 

negotiated agreements, all ownership right to the application software packages 

procured for RSRTC. The source code with version control system should be 

submitted in a DVD & external HDD both to RSRTC. For third party tools, the 

bidder shall provide perpetual license to use such software. 

10.27.13. Patent Rights 

In the event of any claim asserted by a third party of infringement of copyright, 

patent, trademark or industrial design rights arising from the use of the 

software / hardware / database / ETIM / peripherals or any part thereof, the 

Bidder shall expeditiously extinguish such claim. If the Bidder fails to comply 

and RSRTC is required to pay compensation to a third party resulting from such 

infringement, the Bidder shall be responsible for the compensation including 

all expenses, court costs and lawyer fees. RSRTC will give notice to the Bidder 

of such claim, if it is made, without delay. 

10.27.14. Manpower Support 

Detailed scope will include inputting of data into the system, maintenance of 

machines and other hardware, maintain sufficient stock of consumable etc and 

all work related to VT & PIS Hardware, Computers and network connectivity, 

software, maintenance of data base, with appropriate route, printing of reports 

etc. The bidder shall abide by the labour legislation and rules made there under 

applicable in the state of Rajasthan. The bidder will also study the working of all 

levels of RSRTC and submit a Manpower Deployment plan which will be at least 

the minimum proposed to meet the desired service levels. 

The bidder will be bound to provide support Manpower specified in the 

Manpower deployment Plan. All salaries and statutory benefits will have to be 

borne by the bidder & no payments will be made by RSRTC. Complete 

background verification of the manpower deployed will be done by the vendor 

and the report of the same shall be submitted to RSRTC before deployment. 




2013 

In case of absence of any of his employee, the bidder should provide alternative 

person the next day. 

The bidder should ensure that the behavior of manpower is decent. The 

bidder will be held responsible for indecent behavior of manpower, & such 

employees should be immediately replaced when such matter is reported. 

The bidder should submit the affidavit stating that the bidder or its 

consortium members or employees should not ask for employment in 

Corporation. 

10.27.15. Force Majeure 

The bidder shall not be liable for penalty, liquidated damages or termination for 

default, if and to the extent that, his delay in performance or other failure to 

perform his obligations under the contract is the result of an event of Force 

Majeure. 

For purposes of this clause, “Force Majeure” means an event beyond the 

control of the bidder and not involving the bidder and not involving the 

bidder’s fault or negligence and not foreseeable. Such events may include, but 

are not restricted to, instances of, wars or revolutions, fires, floods, 

epidemics, quarantine restrictions and freight embargoes which would have 

an impact on RSRTC. 

If a Force Majeure situation arises, the bidder shall promptly notify 

RSRTC in writing of such conditions and the cause thereof. Unless 

otherwise directed by RSRTC, the bidder shall seek all reasonable alternative 

means for performance not prevented by the Force Majeure event. 

10.27.16. Force Majeure Events 

The Force Majeure circumstances and events shall include the following 

events to the extent that such events or their consequences (it being 

understood that if a causing event is within the reasonable control of the 

affected party, the direct consequences shall also be deemed to be 

within such party's reasonable control) satisfy the appropriate definition 

as per this agreement. Without limitation to the generality of the foregoing, 

Force Majeure Event shall include the following classes of events and 

circumstances and their effects: 

Natural events (“Natural Events”) to the extent they satisfy the foregoing 




2013 

requirements including: 

• Any material effect on the natural elements, including lightning, fire, 

earthquake, cyclone, flood, storm, tornado, or typhoon; 

• Explosion or chemical contamination (other than resulting from an act of 

war); 

• Epidemic such as plague; 

• Any event or circumstance of a nature analogous to any of the foregoing. 

• Other Events (“Political Events”) to the extent that they satisfy 

the foregoing requirements including: 

• Act of war (whether declared or undeclared), invasion, armed 

conflict or act of foreign enemy, blockade, embargo, revolution, riot, 

insurrection, civil commotion, act of terrorism or sabotage; 

• Strikes, work to rules, go-slows which are widespread, nation-wide, or Statewide 

and are of political nature; 

• Any event or circumstance of a nature analogous to any of the foregoing. 

10.27.17. Use of documents and Information 

The vendor shall not, without prior written consent from RSRTC, disclose/ 

share/use the bid document, contract, or any provision thereof, or any 

specification, plan, drawing, samples etc. furnished by or on behalf of the 

RSRTC in connection therewith, to any person other than a person 

employed by the vendor in the performance of the contract. Disclosure to 

any such employed person shall be made in confidence and shall extend only 

as far as may be necessary for purposes of such performance. 

All project related document (including this bid document) issued by RSRTC, 

other than the contract itself, shall remain the property of the RSRTC and 

shall be returned (in all copies) to the RSRTC on completion of the Vendor's 

performance under the contract if so required by the RSRTC. 




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11. ANNEXURES 

Form T 1 

Srl 

Technical Bid Compliance Sheet (with respect to Technical Evaluation) 

Bidder Should Mark Page No. on Enclosures Submitted in Evidence of Eligibility 

Criteria 

Criteria (Document Submitted) 

Mention 

Enclosure 

Page No. 

Fill Compliance 

(Yes / No) 

Prime 

Bidder 

Consortium 

Partner 

1 

Bid Authorization Letter (The letter of authorization 

shall be indicated by written Power of attorney 

accompanying the bid). 

Page No. 

2 

A Demand Draft of Rs. _____/- (in words 

________ Only) towards price of RFP document 

should be submitted, if not submitted earlier. 

Page No. 

3 

A Demand Draft of Rs. _____/- (in words 

________ Only) towards processing fee should be 

submitted, if not submitted earlier. 

Page No. 

4 

The Bidder should deposit Earnest Money Deposit 

(EMD) of Rs. _____/- (Rs. ________ Only) in the 

form of Demand Draft / Bank Guarantee as 

mentioned in bid document/RFP. The Address of 

the bidder submitting the RFP has to be furnished 

on reverse of the EMD. 

Page No. 

5 

Bidder/Prime Bidder (in case of consortium) shall 

provide an attested copy of documents mentioned 

below for bidder/prime bidder/consortium member 

I. Pan Card Page No. 

J. Company Registration Certificate Page No. 




2013 

K. Valid VAT Sales Tax Registration Certificate Page No. 

L. Valid Service tax registration Certificate Page No. 

M. Sales Tax Returns till date Page No. 

N. Sales Tax Clearance certificate till date Page No. 

O. Income Tax Return for the last three years Page No. 

P. Certified Audited copies of Balance Sheets/ 

Profit & Loss Accounts/ Annual Reports of last 

three financial years 

Page No. 

6 

Documentary proof establishing that the 

bidder/prime bidder(in case of consortium) is an 

information technology company/corporation 

Page No. 

7 

In case of consortium, an original copy of the 

Agreement/MoU between consortium members. 

Page No. 

8 

Documentary proofs from Bidder/ consortium 

partners (in case of consortium) regarding having 

minimum average net worth of 20 Crore in last 

three financial years(2009-10,2010-11,2011-12) 

as per clause- 2 item no 5&6. 

Page No. 

D. Net Worth for the year 2009-10 Page No. 

E. Net Worth for the year 2010-11 Page No. 

F. Net Worth for the year 2011-12 Page No. 

9 Documentary proofs from Bidder/ consortium 

partners (in case of consortium) regarding having 

minimum average turn over of 50 Crore in last 

Page No. 




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three financial years(2009-10,2010-11,2011-12) 

as per clause- 2 item no 5&6. 

D. Turnover for the year 2009-10 Page No. 

E. Turnover for the year 2010-11 Page No. 

F. Turnover for the year 2011-12 Page No. 

10 

Solvency certificates of Rs. 5 Crore of any 

Nationalized / Scheduled bank from Bidder/Prime 

Bidder (in case of consortium) 

Page No. 

11 

Documentary proof from the Bidder/Prime bidder 

(in case of consortium) for having on its roll at 

least 50 technically qualified professionals in 

Software Development, Networking, System 

Integration, R & D, Production, Maintenance etc 

for at least 12 months as par clause-2 item no. 9 

Page No. 

12 

Documentary proofs regarding Bidder/Prime 

Bidder(in case of consortium) for having 

experience of execution of information technology 

projects of related areas as per clause-2 item no. 

8 

Page No. 

13 

An affidavit duly attested by the notary that the 

Bidder/Prime Bidder and Consortium Partner(in 

case of consortium) have not been Black listed by 

any PUC/Corporation/Board or State/Central 

Government in India. 

Page No. 

14 

An undertaking from the Bidder/Prime Bidder(in 

case of consortium) regarding fairness of the 

documents submitted in response to the RFP as 

per clause-2 item no.14 

Page No. 

15 

An undertaking from prime bidder that he would 

Page No. 




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be fully responsible for successful completion of 

the project as per clause-2 item no. 11 

16 

The Bidder/Prime Bidder (in case of consortium) 

should submit the affidavit stating that their 

employees will not ask for employment in 

Corporation. 

Page No. 

17 

Documentary proofs regarding Bidder/Prime 

Bidder (in case of consortium) have a local 

support office at Jaipur. If they do not have any 

local support office at the time of bidding, an 

undertaking has to be submitted for opening local 

support office at Jaipur within one month from the 

date of award of contract. 

Page No. 

18 

Bill of Material (BOM) with Make, Model, 

Specifications etc. 

Page No. 

19 OEM Authorization, Warranty and Support Letter Page No. 

20 Team Deployment Details Page No. 

21 Technical Compliance Sheet Page No. 




2013 

Covering Letter for Technical Bid 

Form T 2 

To, 




Jaipur – 302001,Rajasthan. 

Sir, 

Having examined the RFP Document the receipt of which is hereby duly 

acknowledged, I/we, the undersigned, offer to procure, supply, install, commission, 

configure, test, integrate, implement, manage, maintain and support all required 

hardware and network connectivity/infrastructure/ equipments/cabling etc under the 

project ‘Vehicle Tracking & Passenger Information System (VT & PIS) on Design, Build, 

Operate and Transfer (DBOT) basis’ in RSRTC for contractual period of five years as 

required and outlined in the RFP. 

I/We undertake, if our bid is accepted, to develop the VT & PIS and to deliver 

hardware/ connectivity/ consumables etc. in accordance with the requirements. 

If our bid is accepted, we will obtain the 5% Security Deposit and 5% Performance 

Bank Guarantee of the total project cost for complete project period of five years, which 

will be calculated on the basis of rate per bus per month quoted by the successful 

bidder. The validity of security deposit and performance bank guarantee would be for a 

period of six years. 

I/We agree to abide by this bid for a period of six months after the date fixed for bid 

opening and it shall remain binding upon us and may be accepted at any time before 

the expiry of that period. Until a formal contract is prepared and executed, this bid, 

together with your written acceptance thereof and your notification of award shall 

constitute a binding Contract between us. 

We understand that you are not bound to accept the lowest or any bid you may receive. 

We agree to the terms & conditions mentioned in the RFP document. 

We are enclosing herewith the following documents: 

1. Bidders authorization certificate as per Annexure-1 

2. Self declaration as per Annexure-10. 

3. Completed and filled up Form T1 

4. All Evidences/Documents/Certificates etc. required as per RFP 

5. Original RFP document duly signed with Company’s seal in electronic format. 




2013 

Dated this 

day of 

Signature (in the capacity of) 

Duly authorized to sign Bid for and on behalf of 

Seal of the Company 




2013 

Form T3 

Bidder Profile 

1. Name & Address of The Bidder 

2. Location of Corporate Head Quarters 

3. Date & Country of Incorporation 

4. 

5. 

6. 

Details of Contact person (Name, designation, address etc.) 

Telephone Number, Fax Number, e-mails 

Is the firm a registered company? If yes, submit documentary 

proof. Year and Place of the establishment of the Company. 

Is the firm registered with sales tax department? If Yes, submit 

valid sales tax registration certificate. 

7. Number of offices in Rajasthan and in India 

8. 

Submit details of the consortium (if any) including name and 

address of the consortium members, contact details, roles and 

responsibilities to be performed by prime bidder and its consortium 

members with legal authentication 

9. PAN Details of all members 

10. 

Details of court litigations, including (but not limited to) — 

Have you filed any claim against any Company / Institutions for 

such type of project? If so, give details like case no., court dispute 

involved and present status. 

Has any Company/Institution filed any claim/case against you, if 

so, furnish full details. 

Has any of your customer or clients filed any case against you in a 

court? If so, furnish details. 

Authorized Signatory 

 

Seal 

Please Note that providing inadequate or incorrect information could lead to 

disqualification of the bid. 




2013 

Annexure – 1 : Bidder’s Authorization Certificate 

To, 







2013 

Financial Bid for VT & PIS 

Annexure – 2 : Financial Proposal 

VT & PIS is proposed for minimum ± 4000 number of buses. Below given per bus 

per month cost will include complete design, installation, operation & maintenance 

of overall VT & PIS system for the period of 5 years on DBOT basis. Total contract 

period would be of 5 years from the date on which the RSRTC issue a certificate to 

the successful bidder regarding successful commercial deployment / ‘Go-Live’ 

status of the project. 

The bidders must quote the rate per bus per month in electronic mode in BoQ (Bill 

of Quantity) as per e-Tendering guideline. 

Signature: 

Name: 

Designation: 

Seal: 




2013 

Annexure-3: Format for “Request for Clarification” 

All queries for the pre-bid meeting needs to be submitted in the following format (both 

soft copy and hard copy) as mentioned in “Key Events and Dates” clause 

ORS Software 

Rajasthan State Road Transport Corporation 

Bidders request for clarification 

Name of Organization 

submitting the request. 

Name and Designation of 

person submitting the request. 

Full address of the 

Organization including Phone/ 

Fax & e-mail point of contact. 

Telephone 

Fax 

E-mail address 

Bidding document reference 

(s) (page no. & section no.) 

Content of RFP requiring 

clarification 

Points of clarification 

required 

Pre bid queries will be entertained only for those bidders who have purchase 

the RFP. 

Place: 

Date: 

Signature: 

Company Seal: 




2013 

Annexure – 4 : OEM Authorization Certificate 

OEM AUTHORIZATION CERTIFICATE 

(To be issued by the manufacturer of the product (Hardware/ Network / Server System 

Software in 

the favor of Distributor / dealer / channel partner on the company letterhead) 

This is to certify that M/s XXXX Company … … … 

…….................................................................... (Name, complete address, city) are our 

authorized … … … …................. (Distributor / Dealer / Channel partner) for the sale, 

support and services for. ............................... (Name of the product(s)) until date _______. 

We undertake that we would provide the support for the above product(s) during the 

warranty period (Contract / Project Period) for all the upgrades, Updates and patches, 

spares of the supplied product/products. 

Our technical support/assistance centers (Name, address & communication details) shall 

provide telephonic or web support. Below are the required details. 

(Signature with seal / stamp of the company) 

Name: 

Designation: 

Note: This Letter of authority should be on the letterhead of the concerned 

manufacturer and should be signed by a person competent and having the power of 

attorney to bind the Manufacturer. 




2013 

Annexure – 5 : Key Information for Proposed VT & PIS/FMS 

Srl Description No. 

1 Head office where Central Control Room is to be established 

1 central control 

room 

2 

4000 

No. of Buses for installing Vehicle Tracking Device (Interstate 

± 15% and 5% 

& District to District Bus Services) 

Buffer 

3 

4 

5 

6 

7 

No. of Buses for installing Appropriate Fuel sensor Device 

(Interstate & District to District Bus Services) 

No. of major bus stands where 54’’LCD screens are to be 

installed for displaying information related to passengers 

4000 ± 15% Buses may be taken from maximum no. of 

depots under this project 

CCTV Solution with Motion Detection & Night Vision facility 

for Fuel Monitoring at workshop 

CCTV Solution with Motion Detection & Night Vision facility 

for Passengers Monitoring in Buses (4000 ± 15% 5% Buffer) 

4000 

± 5% and 5% 

Buffer 

100 

± 10% 

51 depot 

60 

± 10% and 5% 

Buffer Places 

4000 

± 15% and 5% 

Buffer 




2013 

Annexure – 6 : List of Major Bus Stands where LCD Screens to be Deployed 

Srl 

Bus Stand’s 

No. of LCD to be 

Cat. 

Name 

deployed 

1 A Jaipur CBS 9 

2 A New Delhi Bikaner House 1 

3 A Ajmer CBS 1 

4 A Alwar (MatsyaNagar) 1 

5 A Bharatpur 1 

6 A Bhilwara 1 

7 A Bikaner 1 

8 A Bundi 1 

9 A Chittorgarh 1 

10 A Ganganagar 1 

11 A Jhalawar 1 

12 A Jhunjhunu CBS 1 

13 A Jodhpur CBS 2 

14 A Kota 2 

15 A Sikar 1 

16 A Udaipur CBS 2 

17 B Banswara 1 

18 B Dholpur 1 

19 B Dungarpur 1 

20 B Nagour 1 

21 B Pali 1 

22 B Sirohi 1 

23 B Tonk 1 

24 C Baran 1 

25 D Churu 1 

26 Rajasamand 1 

27 Karauli 1 

28 Dausa 1 

29 Pratapgarh 1 

30 Sawaimadhopur 1 

31 A Central Control Room at Head Office Jaipur 2 

32 

33 

34 

Note: All the above bus stands are indicative and it may extend upto 60 places. 




2013 

Annexure – 7 : Format for Earnest Money Deposit (EMD) 

Whereas __________ (hereinafter called “the Bidder”) has submitted its RFP offer dated 

____ 2013 for ______ (hereinafter called “the RFP” ) 

KNOW ALL MEN by these presents that WE ___________ of ______________ 

(hereinafter call the Bank) are bound upto _________ (hereinafter called “THE RSRT 

CORPORATION”) in the sum of _______________ for which payment well and truly to 

be made to the RSRTC, the Bank bind itself, its successors and assigns by these 

presents, sealed with the common seal of the said bank this __ day of __ 2013. 

THE CONDITIONS of this obligation are: 

If the Bidder withdraws its bid during the period of RFP validity specified by the Bidder on 

the RFP Form; 

or 

If the Bidder, having been notified of the acceptance of its RFP by the RSRT Corporation 

during the period of RFP validity: 

Fails or refuses to execute the contract Form if required; 

or 

Fails or refuses to furnish the Security Deposit in accordance with the instruction 

given in RFP document; 

We undertake to pay the RSRT CORPORATION up to the above amount upon receipt 

of its first written demand, without the RSRT CORPORATION having to substantiate its 

demand, provided that in its demand the RSRT CORPORATION shall note that the 

amount claimed by it is due it owing to the occurrence of one or both of the two 

conditions, specifying the occurred condition or conditions. 

This guarantee shall remain in force up to and including and any demand in respect 

thereof should reach the Bank not later than the above date. 

(Signature of the Bank) 




2013 

Annexure – 8 : Format for Security Deposit(On Rs. 100/- Stamp Paper) 

To, 





WHEREAS.......................... (Name of Bidder) hereinafter called “The Bidder” has decided 

to participate in the tender number __, hereinafter called “Tender” published by RSRTC, 

hereinafter called “RSRTC”. 

AND WHEREAS it has been stipulated by you in the said tender that the bidder shall 

furnish you with a Demand Draft or Pay Order or Bank Guarantee (of 

Nationalized/Scheduled Bank) for the sum specified therein as Security Deposit for 

compliance with the bidder’s obligations in accordance with the tender. 

AND WHEREAS we have agreed to give the bidder a guarantee 

THEREFORE WE hereby affirm that we are guarantors and responsible to you, on behalf 

of the bidder, up to a total of Rs. _________ (Rupees _______________ only) and we 

undertake to pay you, upon your first written demand declaring the bidder to be in default 

of the tender conditions and without cavil or argument any sums within the limit of Rs. 

_____________ (Rupees __________________ only) as aforesaid, without your needing 

to prove or to show this grounds or reasons for your demand or the sum specified therein. 

This guarantee is valid until the ___ day of ______ 20___ 

(Signature and Seal of Bank) 

Date: ___________________ 

Address: 

Witness____________________ 




2013 

Annexure – 9 : Performa of Performance Bank Guarantee 

Ref: _____________ 

Date: _____________ 

Bank Guarantee No.: _____________ 

To, 





1. Against Contract vide Advance Acceptance of the RFP No.____ Dated _______ of 

the Rajasthan State Road Transport Corporation (hereinafter called the “The 

Corporation”) covering to procure, supply, install, commission, configure, test, 

integrate, implement, manage, maintain and support all required hardware and 

network connectivity / infrastructure / equipments / cabling etc under the project 

‘Vehicle Tracking & Passenger Information System (VT & PIS) on Design, Build, 

Operate and Transfer (DBOT) basis’ for a contractual period of Five Years 

(Hereinafter called “The Said Contract”) entered into contract between the client and 

the Corporation, this is to certify that at the request of the Corporation we Bank are 

holding in trust in favor of the client, the amount Rupee _____________ (write the 

sum here in words) to indemnify and keep indemnified the against any loss or 

damage that may be caused to or suffered by the Corporation by reason of the said 

Contract and / or in the performance thereof. We agree that the decision of the 

Corporation, whether any breach of any of the terms and conditions of the said 

contract and / or in the performance thereof has been committed by us to the 

Corporation and the amount of loss or damage that has been caused or suffered by 

the Corporation shall be final and binding on us and the amount of the said loss or 

damage shall be paid by us forthwith on demand and without demur to the 

Corporation. 

2. We ______________ Bank further agree that the guarantee herein contained shall 

remain in full force and effect during the period that could be taken for satisfactory 

performance and fulfillment in all respects of the said Contract by the Corporation i.e. 

till ____________ (viz. The expiry of the contract) hereinafter called the said date 

and that if any claim accrues or arises against us _____________ Bank by virtue of 

this guarantee before the said date, the same shall be enforceable against us 

_________ Bank by the Corporation before the said date. Payment under this letter 

of guarantee shall be made promptly upon our receipt of notice to that effect from the 

Corporation. 

3. It is fully understood that this guarantee is effective from the date of the said 




2013 

Contract & valid for six years and that we _____________ Bank undertake not to 

revoke this guarantee during its currency without the consent in writing of the 

Corporation. 

4. We undertake to pay the Corporation any money so demanded not withstanding any 

dispute or disputes raised by the Corporation in any suit or proceedings pending 

before any Court or Tribunal relation thereto our liability under this present bond 

being absolute and unequivocal. 

5. The payment so made by us under this bond shall be a valid discharge or our liability 

for payment there under and the Corporation shall have no claim against us for 

making such payment. 

6. We _____________ Bank further agree that the Corporation shall have the fullest 

liberty, without affecting in any manner our obligation hereunder to vary any of the 

terms and conditions of that said Contract or to extend time of performance by the 

Corporation from time to time or to postpone for any time or from time to time any of 

the powers exercisable by the Corporation against the said RFP and to forebear or 

enforce any of the terms and conditions relating to the said Contract and we, 

___________ Bank shall not be released from our liability under these guarantee by 

reason of any such variations or extension being granted to the said forbearance and 

/ or omission on the part of the Corporation or any other matter or thing 

whatsoever, which under the law relating to sureties, would but for this provisions 

have the effect of so releasing us from our liability under this guarantee. 

7. The guarantee is for an amount of Rs. ________________________ (In figures Rs. 

________). 

DATE: 

PLACE: 

SIGNATURE: 

SEAL: 

WITNESS: 




2013 

Annexure – 10 : Format for Self Declaration 

Ref. ______ 

Date: 

To, 




Jaipur – 302001, Rajasthan. 

Sir, 

In response to the RFP No. _____ dated _______ of Ref. _____as an owner / Partner / 

Director of _______________ I/We hereby declare that our Company _______________ 

is having unblemished past record and was not declared ineligible for corrupt and 

fraudulent practices either indefinitely or for a particular period of time. 

Name of the bidder: 

Signature: 

Seal of the Organization: 




2013 

Deleted 

Annexure -11 




2013 

Annexure – 12 : Indicative List of the Minimum Infrastructure Items to be 

Installed Under VT & PIS 

Indicative List of the Minimum Infrastructure Items to be Installed Under VT & 

PIS in Buses, Depots/Major Bus Stands/Workshop 

Srl Item’s Description Total Nos. 

1 VTS/GPS Device per bus with accessories 

2 SIM Cards for VTS Device 

3 In Bus CCTV Solution with accessories 

4 Appropriate Fuel Sensor with accessories 

5 

6 

54 inch LCD Screens with screen protection casing , 

PIS controller with Centralized PIS application, UPS 

& connectivity at Major Bus Stands 

Computer System, LaserJet Printer, UPS, OS, Anti 

Virus with Unlimited Broadband Connection(upto 2 

mbps) or any other mediator equipments at 

Depots/workshop as per Annexure-12 E 

7 Camera with accessories at Workshop 

8 

Server, Storage, Networking Device, Load 

Balancers, Operating System, Database 

Application, Centralized VTS, FMS, PIS Application, 

Internet Connectivity with redundancy, Network 

Management Tool, Service Management Tool etc. 

at Data Centre 

4000 ± 15% & 

5% Buffer 

4000 ± 15% & 

5% Buffer 

4000 ± 15% & 

5% Buffer 

4000 ± 15% & 

5% Buffer 

100 ± 10% 

60 ± 10% 

60 ± 10% & 

5% Buffer 

As Required 

Bidder has to submit 

completed UnPriced 

BoM in Technical Bid. 

9 Manpower for Operation & Management As per Annexure 12 G 

10 Any other equipments as per the requirement & Actual 




2013 

successful implementation of the project 

Minimum Hardware Specifications of VT & PIS System Components 

A. VTS/GPS Device Specifications 

Environmental 

Operating temperature:-20 to +70°C 

Storage: -40 to +85 °C 

Power Supply 

Supply voltage range: 6 to 32V DC 

Current consumption during transmission: less than 150mA 

Device should have internal battery (4-6 hours backup) to support 

uninterrupted service while disconnection of main power supply.. 

GSM / GPRS 

Built-in GSM antenna: quad band/dual band 

6MB flash memory for embedded application; 2MB RAM 

Frequency band: 850/1900MHz and 900/1800MHz 

GPS 

Built-in active antenna 

In Bus CCTV Camera Specification 

CMOS COLOR Camera 

Pixels 0.3 mega pixels 

Image Resolution VGA640*480、QVGA320*240、QQVGA 160*120 

Image Compression JPEG 

Focal Length 2.8mm 

Angle of View 100° 

Night Vision Lumen 0 Lux (LED ON) 

 

 

 

 

 

 

Night Vision Image Black-White Image 

Night Vision Distance 5 to 10M 

IRLED 18pcs IR(940nm) LED 

White Balance Automatic 

Exposure Automatic 

Auto Gain Control Automatic 




2013 

Working Temperature -10 to 60℃ 

In Bus Fuel Sensor Specification 

Service :Petrol / Diesel / Kerosene 

Cable Entry :¾” ET 

Connection :1” BSP (M) 

Transmitter Details 

Input :12 to 24 VDC 

Output Signal :4 – 20 mA / RS485 

Permissible Load :600 Ohms @ 24 VDC 

Enclosure :Weatherproof 

Material of Construction 

Sensor: Aluminum 

B. Specifications of LCD screen 

SN Parameter 

Minimum requirement 

1 Type of Display 54 Inch LCD/LED, Color, from a 

recognized brand with rugged 

construction. 

2 Minimum and maximum 

viewing distance and angle 

Viewing distance 3- 30 meters 

Minimum 150°V – 60°H 

of viewing (where the display 

screen looks DOT-FREE!) 

3 Size of the display characters Approx 2-3”( in Bus Stand platforms) 

4 Environmental specifications Temperature: 0 to +55 deg C 

Thermal cycling: 5 Deg C/mt 

Vibration: 2 g 

Sealing: IP 65 

Humidity: 90% RH 

Drop: 1 mt on all faces 

5 Minimum life of the display 100,000 hours 

system 

6 Power supply 90 V to 250 V AC; 50 VA 

7 Display format Multimedia content on periodic time 

interval, Text in Hindi & English Both 

C. Deleted 




2013 

D. CCTV Solution for workshop 

Resolution: 1280x1024 1.3 Megapixel 

Built-in IR LED to support dark environments with 0 lux minimum 

illumination ƒ 

Built-in heat and fan for outdoor environment ƒƒ 

Up to 30 Frames Per Second 

IR-Cut Removable (ICR) Filter for Day/ Night vision and motion 

detection 

Support for multiple simultaneous streams 

Built-in Samba Client 

SD Card Slot 

Digital I/O support for Sensors and Alarms 

Built-in 802.3af PoE 

Support for ePTZ 

Advanced Security and Network Management 

Configurable Privacy Masks 

Support for Motion Detection 

Flip & Mirror Images 

Networking Protocol 

IPv4, DHCP, ARP, DNS, TCP/IP, DDNS , HTTP, HTTPS, UPnP 

Port Forwarding, Samba, SMTP, PPPoE, NTP , FTP, RTP, RTSP, 

UDP, RTCP, ICMP, 3GPP 

Physical and Environmental 

IP-66 weather-proof standard 

IK-10 vandal-proof standard 

Built-in heater and fan 

Note: Successful bidder must be provide the offline video recording and 

ensure to keep at least one month backup. 

E. Specifications of Computer for workshop and other related work 

Desktop Computers 

Srl. Specification 

1. Make Required 

2. Model Offered 

Compliance / 

Deviation 

Mention 

Make 

Mention 

Model 




2013 

3. Mandatory ISO 9001 Manufacturer 

4. Certifications Should be certified on supplied Operating System 

5. CPU Intel i5-650 

6. No of Cores Minimum 2 

7. CPU Speed Minimum 3.20 GHz or higher 

8. Chipset Compatible to supplied CPU 

9. Cache Memory Minimum 4 MB L3 / Smart Cache or higher 

10. FSB / DMI Minimum 1066 MHz or Higher 

11. Memory 

Min. 4GB DDR3 RAM Min. 1066/1333 MHz 

Upgradable up to 16GB 

12. HDD Min. 500 GB SATA 7200rpm HDD 

13. Monitor 

18.5" Color SVGA Non - Interlaced TFT Monitor 

(with TCO Certification) 

14. Keyboard 

Min. 104 Keys OEM Mechanical Key Board or 

TVSE Gold or Equivalent 

15. Mouse Two Button Optical Scroll Mouse 

16. Optical Drive Internal DVD-RW Drive 

17. Cabinet Micro-ATX/ Desktop 

18. Ports Min. 6 USB (2 In front), 1 Serial, 1 Parallel 

19. Slots 

2 PCI Slots, 1xPCI Exp 16x Slot, 1x PCI Exp 1x 

Slot 

20. 

Network 

Features 

Integrated 10/100/1000 LAN Card 

21. 

MS-Windows 7 Prof. Edtn. OLP (with latest Service 

Operating 

Pack) or higher with License and Media (With 

System 

Recovery CD) / Linux 

22. 

Onsite 

Warranty 

5 Years 

23. Antivirus Licensed version for 5 Years 

24. 

Unlimited Broad 

Band 

Connection 

Upto 2 mbps internet speed for 5 years 




2013 

F. Line Interactive UPS (1KVA) with 30 Minutes Backup 

Company/Make : ………………………….. 

STANDARDS 

CE Rated 

Type of UPS 

Line interactive with AVR 

Back Up For 1 Desktop & 1 DMP 

30 Minutes 

OUTPUT PARAMETERS 

Capacity 

1 KVA / 600 W 

Nominal Voltage 

220/230/240 Vac 

Voltage Regulation 

+/- 5% (line mode); 

+/- 10% (battery mode); 

Frequency 

50 / 60 HZ 

Frequency Regulation - Free Run 

(Unsynchronised with bypass) 

+/- 1.0Hz 

Frequency Regulation (synchronised 

with bypass) 

50/60Hz±1.0 

Over load capacity 

110% - 5min to fault 

120% - to fault immediately 

AC-AC Efficiency 

>95% line mode; 

>88% battery mode; 

Transfer time - Mains to battery 

4-6ms typical, 10 ms max 




2013 

INPUT PARAMETERS 

Nominal Voltage 

220/230/240 Vac 

Voltage range 

160-300VAC 

Frequency 

50 / 60 HZ 

Frequency range- Hz 

46~54Hz or 56~64Hz 

MONITORING SOFTWARE 

WINPOWER/ OEM 

ONSITE WARRANTY 

5 years 




2013 

G. Manpower List 

The manpower requirements are as below: 

SN 

Description 

Location Duration Number of 

Manpower 

1 Project Manager 

Central Control 

Room, RSRTC 

Head 

Office,Jaipur 

5 years 

01 

2 

Software Developer, 

System and Network 

Administrator 


Room, RSRTC 

Head 

Office,Jaipur 

5 years 

2 

3 Database Administrator 


Room, RSRTC 

Head 

Office,Jaipur 

5 years 

1 

4 

Field Support Engineer for 

Depots/Workshop 

Depot/Workshop 

1 year 

51* 

H. Hardware requirement for Central Control room at RSRTC Head Office, Jaipur 

SN Description Location Duration Quantity Usage 

1 Desktop 


Room, RSRTC 

Head 

Office,Jaipur 

5 years 

04 

VTS 

/PIS/FMS 

operation 

2 54’ LCD 


Room, RSRTC 

Head 

Office,Jaipur 

5 years 

2 

01-VTS 

01-PIS 

3 

Internet Connectivity 

(2mbps) 


Room, RSRTC 

Head 

Office,Jaipur 

5 years 

1 

Data 

Transfer 




2013 

4 

Any transmission 

equipment and other 

related equipment 


Room, RSRTC 

Head 

Office,Jaipur 

5 years 

Actual 

Data 

Transfer 

I. Laser Jet Printer 

Up to 30 PPM 600 x 600 dpi 

 

 

 

 

 

A4, Letter, Legal 

8 MB 

A4, A5, letter, legal, executive 

Windows XP, VISTA, Windows 2000, Windows 7 & Linux compatible 

Inter face : IEEE 1284,complete Parallel Port,1 high speed USB Port 2.0Port 




2013 

Annexure – 13: List of Depots 

vkxkj Srl DEPOT DISTRICT NAME ZONE NAME 

vt;es: 1 AJAYMERU AJMER AJMER 

vtesj 2 AJMER AJMER AJMER 

C;koj 3 BEAWAR AJMER AJMER 

HkhyokM+k 4 BHILWARA BHILWARA AJMER 

MhMokuk 5 DEEDWANA NAGOUR AJMER 

ukxkSj 6 NAGOUR NAGOUR AJMER 

vyoj 7 ALWAR ALWAR BHARATPUR 

eRL; uxj 8 MATASYA NAGAR ALWAR BHARATPUR 

frtkjk 9 TIJARA ALWAR BHARATPUR 

Hkjriqj 10 BHARATPUR BHARATPUR BHARATPUR 

yksgkx



2013 

Qkyuk 29 FALNA PALI JODHPUR 

ikyh 30 PALI PALI JODHPUR 

vkcwjksM+ 31 ABU ROAD SIROHI JODHPUR 

fljksgh 32 SIROHI SIROHI JODHPUR 

ckWjk 33 BARAN BARAN KOTA 

cwUnh 34 BUNDI BUNDI KOTA 

>kykokM+ 35 JHALAWAR JHALAWAR KOTA 

dksVk 36 KOTA KOTA KOTA 

Vksad 37 TONK TONK KOTA 

pw: 38 CHURU CHURU SIKAR 

>q>auw 39 JHUNJHUNU JHUNJHUNU SIKAR 

[ksrM+h 40 KHETRI JHUNJHUNU SIKAR 

lhdj 41 SIKAR SIKAR SIKAR 

Jhek/kksiqj 42 SRI MADHOPUR SIKAR SIKAR 

ckalokM+k 43 BANSWARA BANSWARA UDAIPUR 

fpÙkkSM+x

FINAL REQUEST FOR PROPOSAL (RFP) FOR SUPPLY ... - rsrtc

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