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ASIAN HOTELS AND PROPERTIES PLC • Annual Report 2011/12
Contents<br />
Corporate M<strong>is</strong>sion 2<br />
Business Values 3<br />
Chairman’s Statement 6<br />
Operational & Marketing Review 7<br />
Board of Directors 14<br />
Annual Report of the Board of Directors 16<br />
R<strong>is</strong>k Management 20<br />
Corporate Governance 23<br />
Sustainability Report 34<br />
Proud Moments 58<br />
Human Resources 60<br />
Statement of Directors’ Responsibility 65<br />
Report of the Audit Committee 68<br />
Independent Auditors’ Report 69<br />
Balance Sheet 70<br />
Income Statement 71<br />
Statement of Changes in Equity 72<br />
Cash Flow Statement 73<br />
Notes to the Financial Statements 74<br />
Consolidated Value Added Statement 92<br />
Information to Shareholders & Investors 93<br />
5 Year Financial Review of the Group 95<br />
5 Year Financial Summary Cinnamon Grand Hotel 96<br />
5 Year Financial Summary Property Development Div<strong>is</strong>ion 97<br />
Notice of Meeting 98<br />
Form of Proxy 99<br />
Corporate Information Back Inner Cover
Here at Asian Hotels and Properties<br />
PLC, we ensure that every day <strong>is</strong> a new<br />
experience, a new way to see the world<br />
and a new way to taste the best that life<br />
has to offer.<br />
That <strong>is</strong> why our hotels and properties are<br />
geared to cater to the varied needs and<br />
requirements that make your <strong>everyday</strong> far<br />
from the ordinary. Whether it’s through<br />
creating a shopper’s parad<strong>is</strong>e at Crescat<br />
Boulevard or a relaxing moment at the<br />
Angsana City Club and Spa, or even<br />
waking up to a Colombo horizon at the<br />
Monarch Residencies, we make every day<br />
different and one to remember.<br />
[<br />
<strong>everyday</strong> <strong>is</strong><br />
]<br />
<strong>everyday</strong> <strong>is</strong> dif ferent<br />
ASIAN HOTELS AND PROPERTIES PLC<br />
Annual Report 2011/12<br />
1
[ corporate m<strong>is</strong>sion ]<br />
To generate long-term, sustainable,<br />
shareholder wealth by developing the<br />
capacity to add value to land, buildings and<br />
related investments and combine them uniquely<br />
so that they complement and reinforce each<br />
other.<br />
Rs. Rs.<br />
2.5bn<br />
Group Profit after tax<br />
[ group financial highlights of 2011/12 ]<br />
Year ended 31st March 2012 2011<br />
Rs.’000 Rs.’000<br />
Revenue 8,861,173 7,457,325<br />
Gross Profit 4,431,942 3,647,845<br />
Net Profit After Tax Before Minority Interest 2,507,400 2,147,886<br />
Shareholders’ Funds 14,981,064 13,719,226<br />
Market Capital<strong>is</strong>ation 34,536,473 41,598,805<br />
Earnings Per Share (Rs.) 4.86 4.01<br />
Market Value Per Share (Rs.) 78.00 187.90<br />
Debt Equity Ratio (%) 0.75 0.65<br />
Current Ratio (Times) 2.47 2.22<br />
Dividend Per Share (Rs.) 2.00 0.50<br />
<strong>everyday</strong> <strong>is</strong> dif ferent<br />
ASIAN HOTELS AND PROPERTIES PLC<br />
Annual Report 2011/12<br />
2<br />
8.8bn<br />
Group Revenue
[ business values ]<br />
To provide a return on investment above the r<strong>is</strong>k<br />
free investment rate to shareholders. To increase<br />
productivity of the workforce and provide training<br />
in order to improve their knowledge, skills and<br />
attitudes and to optim<strong>is</strong>e the use of available<br />
resources. To adhere to the highest levels of<br />
integrity, transparency and ethical conduct.<br />
Rs. Rs.<br />
2.0bn<br />
Company Profit after tax<br />
[ financial calendar 2011/12 ]<br />
Interim Reports<br />
1st Quarter 25th July 2011<br />
2nd Quarter 4th November 2011<br />
3rd Quarter 3rd February 2012<br />
Annual Reports<br />
2010/11 26th May 2011<br />
2011/12 25th May 2012<br />
Meetings<br />
17th Annual General Meeting 27th June 2011<br />
18th Annual General Meeting 25th June 2012<br />
Dividends<br />
First & Final Dividend of Rs. 2/- per share<br />
for the year 2010/11 was paid on 20th May 2011<br />
Interim Dividend of Rs. 1/- per share<br />
for the year 2011/12 was paid on 24th April 2012<br />
<strong>everyday</strong> <strong>is</strong> dif ferent<br />
ASIAN HOTELS AND PROPERTIES PLC<br />
Annual Report 2011/12<br />
3<br />
6.4bn<br />
Company Revenue
Changing the skyscape of the commercial city of<br />
Colombo, while adding value to the entirety of<br />
the condominium industry of Sri Lanka, Asian<br />
Hotels and Properties PLC are pioneers in<br />
transforming luxury apartment living. From<br />
world class architectural fin<strong>is</strong>hes to infusing<br />
state of the art technology into living<br />
milieus and adding unmatched views<br />
through artful designs, these properties<br />
have set industry standards and added<br />
value to the entirety of property<br />
development in the country.
[ chairman’s statement ]<br />
The cons<strong>is</strong>tent growth paradigms the Group has d<strong>is</strong>played reflects the<br />
aggressive stance we embarked upon, especially in the last five years which<br />
gained momentum post war. Th<strong>is</strong> stance saw us pursue the strong belief<br />
that Sri Lanka as a country will undoubtedly enjoy an unprecedented growth<br />
trajectory in which we can assuredly be key drivers.<br />
Susantha Ratnayake<br />
I am pleased to present to you the<br />
Annual Report and Statement of<br />
Accounts for the year ending 31st March<br />
2012 for Asian Hotels and Properties<br />
PLC.<br />
The global tour<strong>is</strong>m industry saw growth<br />
of 5.7% in the first two months of 2012<br />
compared to the comparative period in<br />
2011 as detailed by the World Tour<strong>is</strong>m<br />
Organ<strong>is</strong>ation, indicative that demand<br />
remained strong in both advanced and<br />
emerging economy destinations. Arrivals<br />
grew by 4.4% in 2011 and reached 980<br />
Mn, which <strong>is</strong> an increase over the 2010<br />
figure of 939 Mn. Similarly, Sri Lanka’s<br />
tour<strong>is</strong>m industry broke all records th<strong>is</strong><br />
year with arrivals of 855,975 by end<br />
2011 and the first three months of 2012<br />
also reflecting similar trends. In total,<br />
arrivals saw an increase of 31% in 2011.<br />
Eastern Europe d<strong>is</strong>played the highest<br />
arrivals growth, with a gain of 59% with<br />
East Asia growing at 40.3% from April<br />
2011 to March 2012. December 2011<br />
saw the highest number of arrivals in a<br />
month at 97,517 v<strong>is</strong>itors. Average spend<br />
increased to US $97 per night, which <strong>is</strong><br />
indicative that the tour<strong>is</strong>t profile arriving<br />
to Sri Lanka <strong>is</strong> transforming to a more<br />
d<strong>is</strong>cerning one.<br />
Performance Overview<br />
Aligned to our Report’s theme th<strong>is</strong> year,<br />
‘Every Day <strong>is</strong> Different’, you will see that<br />
the Group has continued to ra<strong>is</strong>e the<br />
bar in both the property development<br />
and le<strong>is</strong>ure sectors. Our ethos <strong>is</strong> for our<br />
customers to have delightful experiences<br />
and therefore, each day <strong>is</strong> different, with<br />
new experiences, new ideas and new<br />
innovations to look forward to.<br />
The Group exceeded its revenue base<br />
by Rs. 1.4 Bn th<strong>is</strong> year, with total<br />
revenue of Rs. 8.8 Bn, a 19% growth<br />
over last year’s revenue of Rs. 7.4 Bn.<br />
PBT and PAT grew by 22% and 17%<br />
respectively. PBT for the year under<br />
review increased by Rs. 475 Mn to<br />
Rs. 2.65 Bn, and PAT increased to<br />
Rs. 2.5 Bn from Rs. 2.1 Bn. Earnings<br />
Per Share (“EPS”) was Rs. 4.86, which <strong>is</strong><br />
a gain of 21%.<br />
Cinnamon Lakeside was adjudged the<br />
Best Five Star City Hotel at the Tour<strong>is</strong>m<br />
Awards th<strong>is</strong> year, following in the<br />
footsteps of Cinnamon Grand Colombo,<br />
which won th<strong>is</strong> award for three<br />
consecutive years and gained entry into<br />
the Tour<strong>is</strong>m Hall of Fame.<br />
Cinnamon Grand Colombo<br />
Our und<strong>is</strong>puted flagship hotel under<br />
the Cinnamon umbrella, Cinnamon<br />
Grand Colombo has continued to set<br />
benchmarks, with quality, standards,<br />
innovations, products and service levels<br />
seeing significant improvement across<br />
the board. The hotel posted room<br />
revenue of Rs. 1.9 Bn compared to last<br />
year’s Rs. 1.4 Bn. Occupancy was at<br />
an average 70.2%, a marginal decline<br />
from 73% last year. 128,675 room<br />
nights were sold, a room share that <strong>is</strong><br />
the highest among city hotels at 32%.<br />
With thirteen F&B outlets and the largest<br />
number of banquet rooms, it hosted the<br />
largest number of F&B covers among<br />
the city hotels during the year at over<br />
906,000. Th<strong>is</strong> <strong>is</strong> despite three outlets<br />
being closed for refurb<strong>is</strong>hment for three<br />
months of the year under review. Total<br />
F&B revenue saw a 15% increase to<br />
Rs. 1.6 Bn, with restaurant revenue<br />
increasing 15% and exceeding the<br />
Rs. 1 Bn mark and banquet revenue<br />
gaining 16% to contribute Rs. 645 Mn.<br />
Total revenue increased by 26% to<br />
Rs. 3.8 Bn and PBT increased by 71%<br />
to Rs.1.18 Bn.<br />
Cinnamon Lakeside Colombo<br />
Following its Rs. 500 Mn refurb<strong>is</strong>hment<br />
and rebranding exerc<strong>is</strong>e, Cinnamon<br />
Lakeside saw PBT increasing to Rs. 748<br />
Mn compared to last year’s Rs. 685 Mn,<br />
which included an increase in fair value<br />
of investment property of Rs. 99.8 Mn.<br />
Occupancy was 55%, with 69,616 room<br />
nights sold during the year. There was a<br />
marked increase in the MICE customer<br />
segment, which rose to 22% from last<br />
year’s 14% and emerged as the highest<br />
contributor in room share. From a<br />
<strong>everyday</strong> <strong>is</strong> dif ferent<br />
ASIAN HOTELS AND PROPERTIES PLC<br />
Annual Report 2011/12<br />
6<br />
revenue perspective, the hotel retained<br />
a city hotel revenue share of 17.7%,<br />
generating Rs. 1.0 Bn.<br />
A new General Manager was appointed<br />
during the year, while the hotel also<br />
launched a unique floating restaurant<br />
on the Beira Lake, “8 Degrees” with a<br />
maximum capacity of 100 pax.<br />
Property Development<br />
The year saw the completion and<br />
handing over of Emperor, one of the<br />
landmark projects under the Asian<br />
Hotels and Properties PLC property<br />
development umbrella. 162 of the 163<br />
units in Emperor, the 35 storey luxury<br />
apartment complex were sold, final<br />
tranches received, apartments handed<br />
over and the management given over to<br />
a Council compr<strong>is</strong>ing unit owners. With<br />
the completion of three property projects<br />
within th<strong>is</strong> site, the continuing revenue<br />
streams for th<strong>is</strong> sector in the short term<br />
will be mainly from Crescat Mall.<br />
Crescat Boulevard, achieved a<br />
revenue of Rs. 218 Mn. A back-end<br />
refurb<strong>is</strong>hment saw an upgrading of the<br />
services in th<strong>is</strong> complex. The Boulevard<br />
saw a footfall increase of 12% during<br />
the year and continues to be a popular<br />
shopping venue.<br />
Conclusion<br />
I would like to thank our clientele who<br />
have remained immensely loyal to<br />
us, our teams at Cinnamon Grand,<br />
Cinnamon Lakeside and the property<br />
div<strong>is</strong>ion for their hard work and<br />
commitment and the Board of Directors<br />
and all our stakeholders for their support<br />
during the year.<br />
Susantha Ratnayake<br />
Chairman<br />
Asian Hotels and Properties PLC<br />
25th May 2012
[ operational & marketing review ]<br />
Management D<strong>is</strong>cussion & Analys<strong>is</strong><br />
We have just completed a year of great<br />
performance for both our property<br />
development and hotel sectors. Under<br />
Asian Hotels and Properties PLC, it <strong>is</strong><br />
an underlying ethos that ‘Every Day <strong>is</strong><br />
Different’ because the products and<br />
services we offer under both these<br />
sectors are designed to continually<br />
improve on the benchmarks we have<br />
set. Each day, our benchmarks are set<br />
higher as the experience we want to give<br />
our customers <strong>is</strong> built on excellence.<br />
Excellence to us <strong>is</strong> a bar that continues<br />
to move upwards and onwards; and<br />
hence, our team has to strive to achieve<br />
these hallmarks of excellence, each day,<br />
in a different way. Th<strong>is</strong> can be done only<br />
if we treat each day differently, where<br />
we bring in new ideas, new innovations<br />
and new concepts to the fore, shape<br />
and develop them to meet our goals,<br />
while using them to etch our leadership<br />
status. Th<strong>is</strong> then forms the foundation<br />
of indelible memories that will continue<br />
to improve with each passing day.<br />
Operating Environment<br />
Globally, the hospitality industry<br />
continued to gain momentum<br />
despite the Eurozone Cr<strong>is</strong><strong>is</strong>, the Arab<br />
Spring, Occupy Wall Street and even<br />
catastrophic natural d<strong>is</strong>asters not<br />
imposing a negative on the psyche of<br />
the global traveller. As detailed in the<br />
World Tour<strong>is</strong>m Barometer publ<strong>is</strong>hed by<br />
UNWTO, international tour<strong>is</strong>m hit new<br />
records, seeing arrivals grow by 4.4%<br />
to 980 million. D<strong>is</strong>pelling all theories of<br />
the Eurozone cr<strong>is</strong><strong>is</strong> having a negative<br />
effect on international travel, by region,<br />
Europe emerged the best performer<br />
with 6% growth and 503 million tour<strong>is</strong>t<br />
arrivals into Europe, surpassing the<br />
half a billion mark. Unlike in other<br />
years, higher growth was also seen in<br />
advanced economies and emerging<br />
markets, which stood at 5% and 3.8%<br />
respectively. Asia and the Pacific<br />
saw arrivals top 11 million, reaching<br />
a total of 216 million tour<strong>is</strong>ts with<br />
both South Asia and South East Asia<br />
gaining massive advantages of huge<br />
intra-regional demand. The Americas<br />
saw an increase of 4%, an increase of<br />
6 million arrivals reaching 156 million,<br />
with South America showing cons<strong>is</strong>tent<br />
gains with 10% increase for the second<br />
consecutive year. Africa maintained<br />
arrivals at 50 million, offset by the losses<br />
in North Africa which declined by 12%.<br />
The Middle East also lost an estimated<br />
5 million arrivals totaling 55 million<br />
although, some destinations including<br />
Saudi Arabia, the UAE and Oman<br />
sustained steady growth.<br />
The positive trend in arrivals was<br />
augmented with the tour<strong>is</strong>m receipts<br />
in 2011 which exceeded US $1 Tn for<br />
the first time, inclining 3.8% from US<br />
$928 Bn in 2010. It was posted at US<br />
$1,030 Bn by end 2011. Of the top<br />
ten tour<strong>is</strong>t destinations, Hong Kong’s<br />
earnings topped a 25% growth, while<br />
the USA had 12% and Spain 9%. From<br />
a regional perspective, the Americas<br />
saw its receipts gain 5.7% the largest<br />
increase in receipts, followed by Europe<br />
with 5.2% and Asia and the Pacific by<br />
4.3%. Only the Middle East as a region<br />
posted negative growth which was<br />
detailed at a 14% decline.<br />
Further augmenting the paradigms,<br />
encouraging results were seen across<br />
the globe in the first two months of 2012<br />
when international tour<strong>is</strong>t arrivals grew<br />
by 5.7%, surpassing the 131 million<br />
mark in the comparable period of the<br />
105,000<br />
90,000<br />
75,000<br />
60,000<br />
45,000<br />
30,000<br />
15,000<br />
0<br />
January<br />
February<br />
March<br />
<strong>everyday</strong> <strong>is</strong> dif ferent<br />
ASIAN HOTELS AND PROPERTIES PLC<br />
Annual Report 2011/12<br />
April<br />
7<br />
May<br />
June<br />
first two months of 2011, with demand<br />
remaining strong in both advanced<br />
and emerging economies. Th<strong>is</strong> further<br />
strengthens the belief that the year<br />
can expect sustained growth despite<br />
challenging economic conditions, well<br />
exampled by Europe, which performed<br />
well above expectations, showcasing<br />
growth of 5% buoyed by strong growth<br />
in arrivals to Central and Eastern Europe.<br />
With the exception of the Middle East,<br />
which however bettered its arrival<br />
numbers to stand at only 1% negative<br />
growth, all regions showed an incline<br />
with South East Asia and South Asia<br />
leading growth in the sub-region with a<br />
10% increase. It <strong>is</strong> strongly believed,<br />
that international tour<strong>is</strong>t arrivals will<br />
remain on th<strong>is</strong> positive even keel and<br />
increase by 4% in 2012 and reach the<br />
one billion mark for the first time in<br />
h<strong>is</strong>tory.<br />
In Sri Lanka, according to the<br />
Development Policy Framework<br />
launched by the Government, a<br />
sustainable Tour<strong>is</strong>m Development<br />
Strategy was establ<strong>is</strong>hed, encompassing<br />
a target of attracting 2.5 million highend<br />
tour<strong>is</strong>ts by 2016 onto the shores<br />
of the country. The five year master<br />
plan, conceptual<strong>is</strong>ed by the Min<strong>is</strong>try<br />
of Economic Development addresses<br />
a range of <strong>is</strong>sues and objectives that<br />
require focus to achieve the set targets.<br />
Tour<strong>is</strong>t Arrivals by Months (Source : Sri Lanka Tour<strong>is</strong>m)<br />
2010<br />
2011<br />
July<br />
August<br />
September<br />
October<br />
November<br />
December
[ operational & marketing review<br />
contd.... ]<br />
Among the key objectives, the strategy<br />
intends to construct foundations within<br />
the industry that will attract US $3,000<br />
Mn as FDIs, increase tour<strong>is</strong>m related<br />
employment to 500,000 while expanding<br />
tour<strong>is</strong>m based industries and services<br />
around the country, d<strong>is</strong>tribute economic<br />
benefits ensuing from the industry to<br />
a larger cross section of society and<br />
integrate tour<strong>is</strong>m into the real economy.<br />
Th<strong>is</strong> also includes increasing foreign<br />
exchange earnings to US $2.75 Bn and<br />
positioning Sri Lanka as the world’s<br />
most treasured <strong>is</strong>land for tour<strong>is</strong>m.<br />
With the demand earmarked at 2.5<br />
million tour<strong>is</strong>ts, there will be a need of<br />
at least 45,000 hotel rooms to cater<br />
to th<strong>is</strong> need and according to the Sri<br />
Lanka Tour<strong>is</strong>m Development Authority.<br />
The shortfall <strong>is</strong> now being expressly<br />
addressed by the industry with most<br />
current facilities being refurb<strong>is</strong>hed and<br />
upgraded and wherever possible,<br />
and expansion taking place. Th<strong>is</strong> was<br />
seen in both the resort and city hotel<br />
milieu in the last year with nearly all<br />
five star city hotels as well as resorts<br />
around the country undertaking<br />
numerous refurb<strong>is</strong>hment and capacity<br />
enhancement initiatives, some of<br />
which are on-going, in a bid to improve<br />
the product offering and expand<br />
accommodation capabilities.<br />
Total tour<strong>is</strong>t arrivals into the country<br />
in 2011 exceeded forecasts to see<br />
the country hosting 855,975 v<strong>is</strong>itors<br />
reaping in a total of US $ 830 Mn in<br />
earnings, while the first three months of<br />
2012 also exceeded expectations with<br />
a total of 260,525 arrivals. December<br />
topped arrivals with 97,517, while<br />
in a new trend d<strong>is</strong>cerned, March of<br />
2012 saw a high of 91,102. From a<br />
regional perspective, Western Europe<br />
brought in a total of 315,210 tour<strong>is</strong>ts,<br />
a significant increase from 256,861<br />
arrivals, with the UK, despite being<br />
within the embattled Eurozone, being a<br />
large arrivals contributor with 106,082<br />
arrivals until end 2011. Continuing the<br />
paradigm of longer stay tour<strong>is</strong>ts coming<br />
in from Western Europe, guests stayed<br />
an average of 10.3 nights, although, th<strong>is</strong><br />
seemed to be the germane trend among<br />
North America, (10.4 nights’ stay), the<br />
Middle East (10.2 nights) and Eastern<br />
Europe (10.1 nights) with Australasia<br />
compr<strong>is</strong>ing primarily Australia and New<br />
Zealand seeing a high of 10.5 nights per<br />
guest.<br />
South Asia too contributed handsomely<br />
to the arrivals counter seeing a marked<br />
increase from 175,694 to 237,647.<br />
India, as it has for the last few years,<br />
brought in the largest number from th<strong>is</strong><br />
region, topping 171,374, compared<br />
to 126,882 last year. The country<br />
expects to exceed the one million arrival<br />
milestone th<strong>is</strong> year and <strong>is</strong> well on its way<br />
to doing so, given the paradigms seen<br />
thus far.<br />
City hotels in Sri Lanka meanwhile<br />
collated a total of 404,006 rooms with<br />
an annual occupancy rate of 56.5%.<br />
Group Overview<br />
For AHPPLC Group, it has been a<br />
noteworthy year of accompl<strong>is</strong>hment and<br />
achievement. Group Revenue increased<br />
by Rs 1.4 Bn, a YOY change of 19%,<br />
posted at Rs 8.8 Bn, a significant gain<br />
from Rs 7.4 Bn of last year. Similar<br />
trends were seen in Profit Before Tax<br />
which increased 22% to Rs 2.6 Bn from<br />
the last year figure of Rs 2.1 Bn. Th<strong>is</strong><br />
Rs. ‘000<br />
10,000,000<br />
8,000,000<br />
6,000,000<br />
4,000,000<br />
2,000,000<br />
0<br />
Group Revenue Vs. NPBT<br />
2007/08<br />
2008/09<br />
2009/10<br />
<strong>everyday</strong> <strong>is</strong> dif ferent<br />
ASIAN HOTELS AND PROPERTIES PLC<br />
Annual Report 2011/12<br />
2010/11<br />
Revenue<br />
Profit after Tax<br />
8<br />
2011/12<br />
was also reflected in the Profit After Tax<br />
YOY standing, which saw growth of<br />
17%, increasing Rs 359 Mn to Rs 2.5<br />
Bn from Rs 2.1 Bn.<br />
With Cinnamon Lakeside also being<br />
crowned Best Five Star City Hotel at<br />
the Tour<strong>is</strong>m Awards, it gives AHPPLC<br />
a sense of pride that both city hotels<br />
under our umbrella now have the status<br />
of Best Five Star City Hotel in Sri Lanka.<br />
Th<strong>is</strong> <strong>is</strong> certainly an achievement given<br />
that Sri Lanka’s five star city hotel<br />
milieu does have international hotel<br />
chains operational and th<strong>is</strong> indigenous<br />
brand has gained leadership in a highly<br />
competitive environment.<br />
Th<strong>is</strong> strong performance therefore was<br />
amply reflected when the Group’s EPS<br />
saw a notable gain of 21% to Rs 4.86<br />
per share.<br />
Cinnamon Grand Colombo<br />
Continuing to set trends and<br />
benchmarks, improving quality and<br />
standards as a matter of course to<br />
ensure it remains the leader in the<br />
city hotels milieu, Cinnamon Grand<br />
Colombo was th<strong>is</strong> year, in a mode of<br />
consolidation. Having already won the<br />
prestigious Presidential Awards as the<br />
Best Five Star City Hotel thrice and the<br />
Hall of Fame Award, amidst numerous<br />
other kudos, the macro environment<br />
warranted the hotel to take stock, reflect<br />
on the env<strong>is</strong>aged competition, focus on<br />
its sustainability footprint and establ<strong>is</strong>h<br />
further rudiments to achieve its v<strong>is</strong>ion.<br />
However, th<strong>is</strong> did not deter it from<br />
achieving its KPIs and in most cases<br />
exceeding it, proving that it continued<br />
to retain its market leadership in th<strong>is</strong> five<br />
star city hotel sector.<br />
Total revenue showed considerable<br />
growth of 26% to top Rs 3.8 Bn<br />
compared to Rs 3.0 Bn for 2010/11,<br />
while Profit Before Tax gained quite<br />
a momentous incline of 71%, to be<br />
showcased at Rs 1.1 Bn from last year’s<br />
Rs 696 Mn. Th<strong>is</strong> <strong>is</strong> doubly momentous<br />
as Cinnamon Grand <strong>is</strong> the very first hotel<br />
under the John Keells Le<strong>is</strong>ure umbrella<br />
to surpass the milestone of Rs. 1 Bn in
Rs. ‘000<br />
4,000,000<br />
3,500,000<br />
3,000,000<br />
2,500,000<br />
2,000,000<br />
1,500,000<br />
1,000,000<br />
500,000<br />
0<br />
2007/08<br />
Cinnamon Grand<br />
Revenue Vs. NPBT<br />
2008/09<br />
2009/10<br />
2010/11<br />
Revenue<br />
NPBT<br />
profitability. There are two dimensions<br />
to the ra<strong>is</strong>on d’etre for th<strong>is</strong> extraordinary<br />
profitability r<strong>is</strong>e. Firstly, that the minimum<br />
rate increased to US $125 from the<br />
floor rate of US $75 and secondly, the<br />
free float of the dollar having a positive<br />
impact on earnings capacity.<br />
The hotel sold a total of 128,675 rooms<br />
for the period under review, a marginal<br />
decline from 133,524, which was also<br />
reflected in occupancy average of<br />
70.2%, a slight drop from 73% last year.<br />
Th<strong>is</strong> decline in city hotel room nights<br />
sold <strong>is</strong> seen across the board with<br />
the market d<strong>is</strong>playing a 4% negative<br />
growth over last year’s figure of 421,657,<br />
which th<strong>is</strong> year stands at 404,006 room<br />
The country’s only Five Star South Indian restaurant, Chutneys at Cinnamon Grand<br />
2011/12<br />
nights. However, room revenue was<br />
unprecedented as the hotel posted Rs<br />
1.9 Bn in revenue, a definite increase<br />
of 35% from Rs 1.42 Bn last year. Th<strong>is</strong><br />
<strong>is</strong> attributed to the minimum room rate<br />
policy being stringently applied and<br />
considerable value additions augmenting<br />
Rs.<br />
12,000<br />
10,000<br />
8,000<br />
6,000<br />
4,000<br />
2,000<br />
0<br />
Rev PAR Compar<strong>is</strong>on<br />
2010/11<br />
CG<br />
City<br />
<strong>everyday</strong> <strong>is</strong> dif ferent<br />
ASIAN HOTELS AND PROPERTIES PLC<br />
Annual Report 2011/12<br />
2011/12<br />
the hotel’s product and service offerings.<br />
Room Rev PAR hence saw a significant<br />
increase of Rs 10,482, compared to<br />
last year’s Rs 7,796 and <strong>is</strong> the highest<br />
among Five Star City Hotels. It <strong>is</strong><br />
interesting that across the five star city<br />
hotels, there was an increase in the<br />
business/corporate segment which<br />
saw a gain of 7%, with Cinnamon<br />
Grand, also echoing similar paradigms<br />
but commanding a higher percentage<br />
of 11% than the industry average.<br />
9<br />
Business/corporate travellers accounted<br />
for 67,984 stays, while other sectors like<br />
Le<strong>is</strong>ure, MICE and Crew all had slight<br />
declines.<br />
Cinnamon Grand continues to hold<br />
top market share of 32% among city<br />
hotels in room share, mirrored similarly,<br />
in revenue share of 32.6%. The Yield<br />
Premium stands at 127% for the year,<br />
50% Room Revenue Share<br />
2010/11<br />
49%<br />
Cinnamon Grand<br />
Cinnamon Lake<br />
Other City Hotels<br />
Room Revenue Share<br />
2011/12<br />
Cinnamon Grand<br />
Cinnamon Lake<br />
Other City Hotels<br />
18%<br />
18%<br />
32%<br />
33%
a marginal increase from last year’s<br />
126.3%, while penetration also gained a<br />
percentage to stand at 124%.<br />
Of the thirteen F&B outlets located within<br />
the hotel, three underwent refurb<strong>is</strong>hment<br />
which began at the beginning of<br />
2012. Despite revenue streams being<br />
somewhat curbed due to th<strong>is</strong>, total<br />
Rs. Mn<br />
1,800<br />
1,600<br />
1,400<br />
1,200<br />
1,000<br />
800<br />
600<br />
400<br />
200<br />
0<br />
[ operational & marketing review<br />
contd.... ]<br />
2007/08<br />
F&B Revenue Growth<br />
2008/09<br />
2009/10<br />
2010/11<br />
2011/12<br />
F&B revenue (compr<strong>is</strong>ing Banquets and<br />
Restaurants & Bars) saw a growth of<br />
15% to Rs 1.65 Bn from Rs 1.43 Bn.<br />
Restaurants & Bars serviced a total of<br />
704,010 covers and gained earnings of<br />
Rs 1.0 Bn, while banquets contributed<br />
Rs 645 Mn in revenue servicing 202,424<br />
covers. The hotel continued being the<br />
only city hotel to have a ‘Seven Day<br />
Indulgence Menu’ with each day of the<br />
22%<br />
F&B Covers<br />
2011/12<br />
Restaurants<br />
Banquets<br />
78%<br />
week earmarked to promote an outlet<br />
with a unique promotional feature,while<br />
also being the city hotel to have the<br />
highest number of buffet options on a<br />
Sunday.<br />
Th<strong>is</strong> extraordinary performance also<br />
saw the hotel’s service charge levels<br />
continuing its sustained trend of being<br />
above industry average. While average<br />
service charge from April 2011 to March<br />
2012 across the city hotels was Rs<br />
25,486, average service charge paid<br />
by Cinnamon Grand was Rs 28,871<br />
per month per associate. It <strong>is</strong> also<br />
significant that the hotel gives the same<br />
rate of service charge to every single<br />
Rs.<br />
35,000<br />
30,000<br />
25,000<br />
20,000<br />
15,000<br />
10,000<br />
5,000<br />
0<br />
2008/09<br />
Service Charge<br />
2009/10<br />
2010/11<br />
associate with no differentiation of grade<br />
or standing, a practice that <strong>is</strong> unique to<br />
th<strong>is</strong> hotel. While December 2011 saw<br />
the highest payout of Rs 37,134, March<br />
2012 was next with Rs 34,205.<br />
Cinnamon Grand continued to be the<br />
preferred host hotel for a number of<br />
high profile international events as<br />
well as being the official host for the<br />
Sri Lankan Cricket Team when they<br />
play tournaments in Colombo. For the<br />
Australian Cricket Tour th<strong>is</strong> year, besides<br />
being the official host hotel for both<br />
teams, the hotel also provided ground<br />
catering services at the match venues in<br />
Colombo.<br />
<strong>everyday</strong> <strong>is</strong> dif ferent<br />
ASIAN HOTELS AND PROPERTIES PLC<br />
Annual Report 2011/12<br />
10<br />
2011/12<br />
Sri Lanka’s tour<strong>is</strong>m potential, not only for<br />
le<strong>is</strong>ure but as an investment destination<br />
saw the hotel host a number of high<br />
powered delegations from diverse<br />
industries across the globe. It <strong>is</strong> also<br />
pertinent to note that despite the brand<br />
being an indigenous one and global<br />
hotel chains being present in Sri Lanka,<br />
Cinnamon Grand has truly become the<br />
preferred host hotel for international<br />
conventions and workshops. Th<strong>is</strong><br />
year, it hosted the International Tea<br />
Convention, MESA Partners Conference<br />
organ<strong>is</strong>ed by KPMG, The South Asian<br />
Conference on Sanitation under the<br />
Min<strong>is</strong>try of Water Supply & Drainage, the<br />
South Asian Federation of Obstetrics<br />
and Gynecolog<strong>is</strong>ts Conference, the IBM<br />
International Regional Summit, the 37th<br />
Kiwan<strong>is</strong> Asia Pacific Annual Convention,<br />
Asia Pacific Consulting Engineers’<br />
Conference and the MENASA Learning<br />
Providers Conference organ<strong>is</strong>ed<br />
by the Association of Chartered<br />
Certified Accountants. Our prowess<br />
was even further evidenced, when<br />
Cinnamon Grand was selected by the<br />
Commonwealth Games Committee<br />
of Sri Lanka as the official hospitality<br />
partner which included the organ<strong>is</strong>ation<br />
of a banquet for international dignitaries<br />
at the Marriott Hotel, St. Kitts.<br />
With the last year earmarked as one of<br />
consolidation, there was a concerted<br />
effort in ensuring that apt leadership was<br />
establ<strong>is</strong>hed to drive the processes and<br />
systems that are needed to succeed<br />
in the new competitive milieu. There<br />
was an astute process of restructuring<br />
among the Heads of Department<br />
heading key areas, where roles and<br />
responsibilities were reviewed, analysed<br />
and redirected towards the objectives<br />
being mapped out. In tandem, systems<br />
and processes were reviewed as were<br />
the thought processes that were needed<br />
to ensure that Cinnamon Grand remains<br />
on the trajectory chartered. There was<br />
and continues to be heavy concentration<br />
on training and development, while<br />
product development <strong>is</strong> continually<br />
reviewed as well, which set into motion<br />
the refurb<strong>is</strong>hment initiative of the<br />
Breeze Bar, Taprobane and London Grill<br />
restaurants.
The year ahead will be busy with<br />
Cinnamon Grand already earmarked<br />
to host the Commonwealth<br />
Parliamentarians Conference and<br />
the World Cup T20 teams among<br />
other high profile events. The Le<strong>is</strong>ure<br />
customer segment however may not<br />
see growth going forward, but there<br />
<strong>is</strong> immense potential in the corporate/<br />
business customer segment for which<br />
the appropriate marketing avenues are<br />
already in place.<br />
Angsana City Club & Spa<br />
The complex which truly commands<br />
leadership as the most sought after gym<br />
and spa complex in the city, currently<br />
has a total of nearly 700 members,<br />
all of whom enjoy world class options<br />
in hol<strong>is</strong>tic wellness. The international<br />
product and service mix offered by<br />
th<strong>is</strong> largest club and spa complex in<br />
the country, <strong>is</strong> operated by globally<br />
renowned spa operator Angsana and<br />
managed by Banyan Tree Resorts.<br />
Given that the complex has reached the<br />
maximum membership capacity, there<br />
<strong>is</strong> no intention to increase membership<br />
as the current mix works well and it <strong>is</strong><br />
prudent to remain within manageable<br />
numbers which ensures that members<br />
gain optimum advantages and benefits<br />
from the services and products on offer.<br />
Crescat Boulevard & Shopping Mall<br />
Th<strong>is</strong> year, total footfall at the Crescat<br />
Boulevard and Shopping Mall increased<br />
by 13% from 1,846,267 to 2,077,488, a<br />
definite attestation that the promotional<br />
and marketing initiatives coupled with<br />
The epitome of luxury, Cinnamon Grand’s Presidential Suite<br />
a healthy mix of retail shopping, health<br />
and beauty services, multi-cu<strong>is</strong>ine food<br />
court and modern supermarket have all<br />
borne fruition to increasing business for<br />
the outlets within. Crescat Boulevard<br />
continues adding to the Group’s bottom<br />
line with a steady Rs 133 Mn.<br />
Th<strong>is</strong> premier shopping mall <strong>is</strong> now highly<br />
sought after by high end brands, with<br />
more new branded stores opening<br />
during year under review. Given the<br />
heavy footfall and natural wear and<br />
tear that ensues within the precincts,<br />
refurb<strong>is</strong>hments were effected with<br />
minimal hassle to shoppers and outlets.<br />
Th<strong>is</strong> year, the mechanical and electrical<br />
services were upgraded.<br />
The Emperor<br />
It was gratifying for the Property<br />
Development Sector to complete its<br />
third apartment project, The Emperor<br />
under the AHPPLC umbrella. The 35<br />
storey luxury residential apartment<br />
tower compr<strong>is</strong>ing 163 units was<br />
completed and with 162 sold and final<br />
tranches received, AHPPLC has handed<br />
th<strong>is</strong> complex over to the Council of<br />
Management compr<strong>is</strong>ing owners.<br />
Cinnamon Lakeside Colombo<br />
Having gained the crowning title of<br />
Best Five Star City Hotel presented by<br />
Sri Lanka Tour<strong>is</strong>m th<strong>is</strong> year, Cinnamon<br />
Lakeside Colombo posted a year that<br />
was quite remarkable, given that it<br />
completed its refurb<strong>is</strong>hment initiatives<br />
begun in August 2010 on time by<br />
October 2011, sold 69,616 room nights<br />
<strong>everyday</strong> <strong>is</strong> dif ferent<br />
ASIAN HOTELS AND PROPERTIES PLC<br />
Annual Report 2011/12<br />
11<br />
at an average of US $130 and thus<br />
generated revenue of Rs 1.0 Bn. It was<br />
a year when twenty years of international<br />
experience in the hotel industry was<br />
imbibed through the newly appointed<br />
General Manager, who <strong>is</strong> earmarked to<br />
augment the journey that th<strong>is</strong> city hotel<br />
has already embarked on. Average<br />
occupancy at the hotel remained at<br />
55%, staying somewhat below industry<br />
average due to the closure of 346<br />
rooms resulting in a loss of room nights,<br />
especially during the peak month of<br />
August 2011.<br />
To ensure that our guests were<br />
minimally inconvenienced or rewarded<br />
in various ways due to inconveniences<br />
resulting from refurb<strong>is</strong>hment, the hotel<br />
compensated with value additions<br />
including upgrades and complimentary<br />
meals and in some cases, channeling<br />
corporate guests to the s<strong>is</strong>ter property,<br />
Cinnamon Grand Colombo. The<br />
business segment d<strong>is</strong>played gains<br />
similar to industry trends taking<br />
approximately 59% of room nights, while<br />
le<strong>is</strong>ure posted 18%, crew at 12% and<br />
MICE 11%.<br />
While marketing <strong>is</strong> now in the process of<br />
re-establ<strong>is</strong>hing some of these customer<br />
relationships that may need added focus<br />
due to the challenges faced during<br />
refurb<strong>is</strong>hment, the rooms that were<br />
refurb<strong>is</strong>hed are now in a position to<br />
command higher rates due to the ‘look<br />
and feel’ being more soph<strong>is</strong>ticated and<br />
value additions being introduced into the<br />
rooms. The number of premium rooms
[ operational & marketing review<br />
contd.... ]<br />
increased from 19% to 39%, with a rate<br />
increase to US $135 from the standard<br />
minimum rate of US $125, leveraging a<br />
premium of US $10 per room. Post the<br />
refurb<strong>is</strong>hment, the hotel now compr<strong>is</strong>es<br />
room categories of 164 Superior, 133<br />
Premium, 29 Executive Floor and 20<br />
Suites collated to generate better<br />
revenue. Room Rev PAR for the year<br />
was Rs 8,298, a comparable increase<br />
from Rs 6,448 last year. Room share<br />
due to the refurb<strong>is</strong>hment challenges et<br />
al saw a marginal percentage decline<br />
from 18% to 17%, while Revenue Share<br />
also declined marginally from 18.3% to<br />
17.7%. Penetration and Yield Premium<br />
both saw declines, showcased at 98%<br />
from 104% and 101% from 105%<br />
respectively.<br />
F&B revenues meanwhile are posted at<br />
Rs. 1.0Bn, with banquets contributing<br />
Rs. 480.5Mn. The highest grossing<br />
dining venue th<strong>is</strong> year was “The Dining<br />
Room” with a contribution of Rs.<br />
162.9Mn into F&B revenues. Total F&B<br />
covers stood at 589,809, compared<br />
to last year’s 578,591, while banquets<br />
which last year hosted 165,967 pax, th<strong>is</strong><br />
year <strong>is</strong> detailed at 175,293.<br />
1,000<br />
800<br />
600<br />
400<br />
200<br />
Room Revenue Vs. Occupancy<br />
Rs. Mn %<br />
1,200<br />
70<br />
0 0<br />
2007/08<br />
2008/09<br />
2009/10<br />
2010/11<br />
Room Revenue<br />
Occupancy<br />
2011/12<br />
60<br />
50<br />
40<br />
30<br />
20<br />
10<br />
To augment our F&B options which<br />
compr<strong>is</strong>es a total of ten dining and bar<br />
venues, the hotel launched its unique<br />
floating restaurant, named 8 Degrees<br />
on the Lake, towards the latter end<br />
of 2011. With the country gearing for<br />
high-end tour<strong>is</strong>ts and planning products<br />
and services aligned to th<strong>is</strong> v<strong>is</strong>ion,<br />
Cinnamon Lakeside set a benchmark in<br />
offering a unique setting for a maximum<br />
of 100 diners who will cru<strong>is</strong>e the Beira<br />
Lake on th<strong>is</strong> two storeyed catamaran.<br />
“D<strong>is</strong>hes to Guests” was also launched at<br />
The Dining Room as a Sunday special<br />
allowing guests to enjoy signature d<strong>is</strong>hes<br />
served to their tables, as was ‘Amuse<br />
Bouche’ at Royal Thai serving authentic<br />
Thai finger foods, while there are plans<br />
to extend the Executive Lounge to cater<br />
to the increasing executive guest staying<br />
at the hotel and relaunch Long Feng<br />
47%<br />
47%<br />
12%<br />
Segmental Revenue<br />
2010/2011<br />
Rooms<br />
Foods & Beverages<br />
Others<br />
12%<br />
Segmental Revenue<br />
2011/2012<br />
Rooms<br />
Foods & Beverages<br />
Others<br />
<strong>everyday</strong> <strong>is</strong> dif ferent<br />
ASIAN HOTELS AND PROPERTIES PLC<br />
Annual Report 2011/12<br />
12<br />
41%<br />
41%<br />
restaurant with extensive menu options<br />
which will include Cantonese, Schezuan<br />
and Mediterranean cu<strong>is</strong>ine.<br />
Transition to SLFRS and LKAS<br />
Institute of Chartered Accountants of Sri<br />
Lanka implemented SLFRS and LKAS<br />
on specified business enterpr<strong>is</strong>es for<br />
financial years beginning on or after 1st<br />
January 2012. In keeping with ICASL<br />
dec<strong>is</strong>ion to adopt SLFRS and LKAS,<br />
John Keells Group initiated a Group wide<br />
project to implement the new accounting<br />
standards. Accordingly, a GAP analys<strong>is</strong><br />
was carried out and diagnostic reports<br />
were prepared. Based on the outcome,<br />
systems were redesigned and solutions<br />
developed. The first financial year under<br />
the new standards will commence<br />
from 1st April 2012. The impact to the<br />
consolidated financials of Asian Hotels<br />
and Properties PLC <strong>is</strong> identified as<br />
insignificant as per the requirements of<br />
SLFRS 1 – First time adoption.
The Crescat Boulevard Colombo’s sleekest shopping mall adjoining Cinnamon Grand Colombo<br />
<strong>everyday</strong> <strong>is</strong> dif ferent<br />
ASIAN HOTELS AND PROPERTIES PLC<br />
Annual Report 2011/12<br />
13
[ board of directors ]<br />
Susantha Ratnayake |<br />
Chairman-CEO<br />
Susantha Ratnayake was appointed<br />
as the Chairman and CEO of John<br />
Keells Holdings PLC in January 2006<br />
and has served on the JKH Board<br />
since 1992/93. He <strong>is</strong> also the Chairman<br />
of many of the l<strong>is</strong>ted and un-l<strong>is</strong>ted<br />
companies within the Group. He <strong>is</strong><br />
a council member of the Employers’<br />
Federation of Ceylon, serves on various<br />
clusters of the National Council of<br />
Economic Development (NCED) and <strong>is</strong><br />
the Chairman of the Ceylon Chamber<br />
of Commerce. He has over 34 years of<br />
management experience, all of which <strong>is</strong><br />
within the John Keells Group.<br />
Ajit Gunewardene |<br />
Deputy Chairman<br />
Ajit Gunewardene <strong>is</strong> the Deputy<br />
Chairman of John Keells Holdings PLC<br />
and has been a member of their Board<br />
for over 19 years. He <strong>is</strong> a Director of<br />
many companies in the John Keells<br />
Group and <strong>is</strong> the Chairman of Union<br />
Assurance PLC. He <strong>is</strong> a member of<br />
the board of SLINTEC, a Company<br />
establ<strong>is</strong>hed for the development of<br />
nanotechnology in Sri Lanka under<br />
the auspices of the Min<strong>is</strong>try of Science<br />
and Technology. He has also served<br />
as the Chairman of the Colombo<br />
Stock Exchange. Ajit has a degree in<br />
Economics and brings over 30 years of<br />
management experience.<br />
Ronnie Peir<strong>is</strong> |<br />
Group Finance Director<br />
Appointed to the John Keells Holdings<br />
PLC Board during 2002/03, Ronnie<br />
Peir<strong>is</strong> has overall responsibility for<br />
the Group’s Finance and Accounting<br />
including Taxation, the Information<br />
Technology function and Group<br />
Initiatives. He was previously the<br />
Managing Director of Anglo American<br />
Corporation (Central Africa) Limited<br />
in Zambia. Ronnie has over 40 years<br />
of finance and general management<br />
experience in Sri Lanka and abroad.<br />
He <strong>is</strong> a Fellow of the Chartered Institute<br />
of Management Accountants, UK;<br />
Association of Chartered Certified<br />
Accountants UK and the Society of<br />
Certified Management Accountants,<br />
Sri Lanka and holds an MBA from the<br />
University of Cape Town, South Africa.<br />
He <strong>is</strong> a member of the committee of<br />
the Ceylon Chamber of Commerce,<br />
Chairman of its Taxation Sub Committee<br />
and also serves on its Economic, F<strong>is</strong>cal<br />
and Policy Planning Sub Committee.<br />
He <strong>is</strong> a Director of several companies in<br />
the John Keells Group, <strong>is</strong> Chairman of<br />
Nations Trust Bank PLC and <strong>is</strong> currently<br />
the President of the Sri Lanka Institute of<br />
Directors.<br />
<strong>everyday</strong> <strong>is</strong> dif ferent<br />
ASIAN HOTELS AND PROPERTIES PLC<br />
Annual Report 2011/12<br />
14<br />
Cholmondeley Pinto | Director<br />
Pinto was appointed as a non-Executive<br />
Director and as the chairman of the<br />
Board Audit Committee of AHPL in July<br />
2011. He <strong>is</strong> a Fellow of the Institute of<br />
Chartered Accountants of Sri Lanka with<br />
40 years of post-qualifying experience,<br />
in the profession and in industry. Before<br />
returning to Sri Lanka in 2006 after a<br />
spell of 32 years abroad, he worked for<br />
SAB Miller Plc for 23 years, the world’s<br />
second largest multinational breweries<br />
group, holding CFO positions in its l<strong>is</strong>ted<br />
subsidiaries in several countries. He<br />
currently works as a beverage industry<br />
consultant and <strong>is</strong> semi-retired. He <strong>is</strong> also<br />
a non-Executive Director of Asian Hotels<br />
and Properties PLC.
Sanjiva Senanayake | Director<br />
Senanayake was appointed to the Board<br />
of Asian Hotels and Properties PLC as<br />
an Independent Director in September<br />
2009. He has served in several key<br />
positions in national and international<br />
organ<strong>is</strong>ations.<br />
Senanayake joined IFC in June 1998<br />
and held the position of Country<br />
Manager for Sri Lanka and Maldives<br />
until April 2006 when he was appointed<br />
as the Head of Financial Markets<br />
Investments – West Africa. He held<br />
th<strong>is</strong> position until h<strong>is</strong> retirement in April<br />
2009. Prior to joining IFC he served as<br />
the Ass<strong>is</strong>tant General Manager-Treasury<br />
and Investment Banking at National<br />
Development Bank of Sri Lanka and<br />
as Consultant-Treasury and Business<br />
Development at Commercial Bank of<br />
Ceylon.<br />
Prior to that he held several key<br />
positions in the Citibank group in Sri<br />
Lanka and overseas. Senanayake<br />
holds a BSc degree in Electronic and<br />
Electrical Engineering from King’s<br />
College, University of London and an<br />
MSc in Communication Engineering<br />
from the Imperial College of Science<br />
and Technology, University of London.<br />
He <strong>is</strong> also a Director of Sampath<br />
Bank, Hemas Power PLC, and Hemas<br />
Pharmaceuticals Ltd.<br />
Shirani Jayasekara | Director<br />
Shirani Jayasekara was appointed as a<br />
Director in September 2009. She has<br />
over 30 years experience combining;<br />
Finance, IT, Audit and R<strong>is</strong>k Management<br />
in Sri Lanka, Zambia and Bahrain.<br />
She <strong>is</strong> currently employed by Carson<br />
Cumberbatch PLC, with oversight of the<br />
Group Internal Audit Function, covering<br />
group interests in Sri Lanka, Indonesia<br />
and Malaysia.<br />
She has been selected to serve on<br />
various committees of the Institute of<br />
Chartered Accountants of Sri Lanka<br />
such as; the Annual Report awards<br />
Committee (Sustainability Reporting) and<br />
Audit Committee of the Institute. She <strong>is</strong><br />
also an external independent Director<br />
at LB Finance. She <strong>is</strong> a Fellow of the<br />
Institute of Chartered Accountants of<br />
Sri Lanka and a Fellow of the Chartered<br />
Institute of Management Accountants<br />
UK.<br />
<strong>everyday</strong> <strong>is</strong> dif ferent<br />
ASIAN HOTELS AND PROPERTIES PLC<br />
Annual Report 2011/12<br />
15<br />
Rohan Karunarajah | Director<br />
Rohan Karunarajah joined the John<br />
Keells Group in 2003 as General<br />
Manager for the Colombo Plaza, and<br />
was appointed a Director in March 2005.<br />
A career Hotelier counting over two<br />
decades in the international hospitality<br />
industry, he currently holds the position<br />
of General Manager, Cinnamon Grand<br />
and, Senior Vice President, John<br />
Keells Holdings PLC., having served as<br />
General Manager for the Br<strong>is</strong>tol Marriott<br />
and the Marriott Marble Arch, London.<br />
He read for h<strong>is</strong> Masters in Hospitality<br />
and Business Studies from the Thames<br />
Valley University, London.<br />
Suresh Rajendra | Director<br />
Rajendra was appointed as a Director in<br />
January 2006. He <strong>is</strong> President, Property<br />
Group of John Keells Holdings PLC.<br />
He also serves as a Director in many<br />
companies of the John Keells Group.<br />
He has over 18 years of experience in<br />
the fields of finance, travel and tour<strong>is</strong>m,<br />
and business development acquired<br />
both in Sri Lanka and overseas. Prior to<br />
joining the Group, he was the head of<br />
commercial and business development<br />
for NRMA Motoring & Services in<br />
Sydney, Australia, Director/General<br />
Manager of Aitken Spence Hotel<br />
Managements (Pvt) Ltd. and also served<br />
on the Boards of the hotel companies<br />
of the Aitken Spence Group. Suresh <strong>is</strong><br />
a Fellow of the Chartered Institute of<br />
Management Accountants, UK.
[ annual report of the board of<br />
directors ]<br />
The Directors have pleasure in<br />
presenting to members their Report<br />
together with the Audited Financial<br />
Statements for the year ended 31st<br />
March 2012 to be presented at the<br />
18th Annual General Meeting of the<br />
Company.<br />
Principal Activities<br />
The Company <strong>is</strong> engaged in<br />
Hoteliering and Property Development/<br />
Management. Trans Asia Hotels PLC<br />
(Cinnamon Lakeside) <strong>is</strong> a Subsidiary of<br />
the Company and its principal activity <strong>is</strong><br />
Hoteliering. There has been no material<br />
change to the activities of the Company<br />
or of the Subsidiary during the period<br />
under review.<br />
Business Review<br />
A review of the Company’s performance<br />
during the financial year <strong>is</strong> given in the<br />
Chairman’s Statement on page 6 and<br />
Operational and Marketing Review on<br />
pages 7 to 13. These reports form an<br />
integral part of th<strong>is</strong> report and provide<br />
a true and fair view of the Company’s<br />
performance for the financial year<br />
2011/2012.<br />
Future Developments<br />
The Chairman’s Statement provides a<br />
review of the future developments of the<br />
Company.<br />
Financial Statements and Auditors’<br />
report<br />
The complete Financial Statements duly<br />
signed by the Directors and the Auditors<br />
Report thereon for the financial year<br />
ended 31st March 2012 are attached to<br />
th<strong>is</strong> report.<br />
Segment Reporting<br />
Segment Reporting <strong>is</strong> explained in Note<br />
36 to the Financial Statements on page<br />
90.<br />
Turnover<br />
The Total Turnover of the Company and<br />
the Group, net of Tax was Rs. 6.4 Bn<br />
and Rs. 8.8 Bn for the year under review<br />
as against Rs. 5.4 Bn and<br />
Rs. 7.4 Bn during the previous year,<br />
respectively.<br />
Group Profits<br />
Accounting policies<br />
Details of the accounting policies have<br />
been d<strong>is</strong>cussed in pages 74 to 79 of the<br />
Financial Statements. There have been<br />
no changes in the accounting policies<br />
adopted by the group during the year<br />
under review.<br />
Dividends<br />
A First and Final Dividend of Rs. 2/- per<br />
share (before the subdiv<strong>is</strong>ion) for the<br />
financial year ended 31st March 2011,<br />
was paid during the current financial<br />
year on 20th May 2011 to those<br />
shareholders in the reg<strong>is</strong>ter as of 06th<br />
May 2011, resulting in a total cash pay<br />
out amounting to Rs. 442 Mn.<br />
The Board of Directors, declared an<br />
Interim Dividend of Rs.1/- per share<br />
for the year ended 31st March 2012,<br />
amounting to Rs. 442 Mn in April 2012.<br />
The Board of Directors, has declared a<br />
Final Dividend of Rs. 3/- per share on<br />
25th May 2012 for the financial year<br />
ended 31st March 2012.<br />
As required by Section 56 (2) of the<br />
Companies Act No. 7of 2007, the Board<br />
of Directors have confirmed that the<br />
Company sat<strong>is</strong>fies the Solvency Test<br />
<strong>everyday</strong> <strong>is</strong> dif ferent<br />
ASIAN HOTELS AND PROPERTIES PLC<br />
Annual Report 2011/12<br />
16<br />
2011/12<br />
Rs. ‘000<br />
2010/11<br />
Rs.‘000<br />
Net Profit for the year after providing for<br />
expenses including Depreciation on<br />
Property, Plant and Equipment was: 2,659,453 2,184,258<br />
From which Income Tax has been deducted of: (152,053) (36,372)<br />
Leaving thereafter a Net Profit After Tax of:<br />
The amount attributable to Minority Interest which<br />
2,507,400 2,147,886<br />
has been deducted <strong>is</strong>: (356,828) (373,365)<br />
Leaving a Profit Available to the Group of: 2,150,572 1,774,521<br />
The Brought Forward Profit <strong>is</strong>: 5,109,517 3,500,332<br />
Transferred to Revenue Reserve of: 33,215 56,052<br />
Final Dividends paid (442,775) (221,388)<br />
Interim Dividends Paid<br />
Leaving an un-appropriated balance to be<br />
(442,775) -<br />
Carried Forward of: 6,407,754 5,109,517<br />
in accordance with Section 57 of the<br />
Companies Act No. 7 of 2007 and have<br />
obtained a certificate from the Auditors,<br />
prior to declaring the above dividends.<br />
Stated capital<br />
The share sub div<strong>is</strong>ion of two ordinary<br />
shares for every one share held<br />
increasing the number of shares in <strong>is</strong>sue<br />
in the Company from 221,387,650 to<br />
442,775,300 was effected on 10th<br />
May 2011 subsequent to a shareholder<br />
approval at the Extraordinary General<br />
Meeting.<br />
The Stated Capital of the Company as<br />
at 31st March 2012 <strong>is</strong> Rs. 3,345 Mn<br />
(2011 – Rs.3,345 Mn) compr<strong>is</strong>ing of<br />
442,775,300 Ordinary Shares.<br />
Reserves<br />
The movements during the year relating<br />
to Capital Reserves and Revenue<br />
Reserves are d<strong>is</strong>closed in Notes 21<br />
and 22 to the Financial Statements<br />
respectively on page 85.<br />
Related Party Transactions<br />
There were no related party transactions<br />
required to be d<strong>is</strong>closed under the<br />
L<strong>is</strong>ting Rules of the Colombo Stock<br />
Exchange other than as d<strong>is</strong>closed under<br />
Note 35 to the Financial Statements.
Donations<br />
Total Donations made by the Company<br />
during the year amounted to Rs 6.9<br />
Mn and donations made by the group<br />
amounted to Rs.10.6 Mn (31st March<br />
2011- Company Rs. 2.6 Mn/Group Rs.<br />
4.8 Mn)<br />
Property, Plant and Equipment<br />
Land<br />
Total Freehold Land available - Asian<br />
Hotels and Properties PLC A08.R00.<br />
P05.08 Total Leasehold Land available -<br />
Trans Asia Hotels PLC A07.R01.P24.80<br />
The Land and Buildings of the Group<br />
were revalued in March 2008 by M/s<br />
A.Y. Daniel & Son, an Independent<br />
Certified Valuer.<br />
Details of Land and Buildings with net<br />
book values including details of Property,<br />
Plant and Equipment of the Group and<br />
their movements are given in Note 8 to<br />
the Financial Statements on page 80.<br />
Investment Properties<br />
In accordance with SLAS 40 -<br />
Investment Property (2005), the net<br />
book value of properties held to earn<br />
rental income, and properties held for<br />
capital appreciation have been classified<br />
as Investment Properties. The details of<br />
Investment Properties are explained in<br />
Note 10 to the Financial Statements on<br />
page 82.<br />
Long Term Loans<br />
A summary of movement of debt during<br />
the year under review, <strong>is</strong> explained in<br />
Note 23 to the Financial Statements on<br />
pages 85 and 86.<br />
Investment in Subsidiary<br />
Company No. %<br />
of Shares Holding<br />
Trans Asia<br />
Hotels PLC<br />
(Quoted) 86,823,028 43.41<br />
Corporate Governance<br />
Corporate Governance practices<br />
and principles with respect to the<br />
management and operations of the<br />
Company are set out on pages 23 to 31<br />
of th<strong>is</strong> report.<br />
The Directors confirm that the Company<br />
<strong>is</strong> in compliance with the relevant Rules<br />
on Corporate Governance contained in<br />
the l<strong>is</strong>ting rules of the Colombo Stock<br />
Exchange.<br />
R<strong>is</strong>k Management<br />
The Board confirms that there <strong>is</strong><br />
an ongoing process for identifying,<br />
evaluating and managing any significant<br />
r<strong>is</strong>ks faced by the Company. The<br />
details of the R<strong>is</strong>k Report and R<strong>is</strong>k<br />
Management Process are set out on<br />
pages 20 to 22 of th<strong>is</strong> report.<br />
Directorate<br />
The Board of Directors of the Company,<br />
as at date, <strong>is</strong> setout under Corporate<br />
Information on the back inner cover of<br />
the Report.<br />
The Directors of the Company who held<br />
office during the year under review are<br />
set out below.<br />
Mr.S.C.Ratnayake - Chairman<br />
Mr. A.D. Gunewardene - Managing<br />
Director<br />
Mr. J.R.F. Peir<strong>is</strong><br />
Mr. R.J. Karunarajah<br />
Mr. S. Rajendra<br />
Mr. A.R.Gunasekara<br />
Mr. S.K.G. Senanayake<br />
Mrs. S.A.Jayasekara<br />
Mr. C.J.L. Pinto<br />
Mr. A. R. Gunasekara resigned from the<br />
Board with effect from 29th June 2011.<br />
Mr. C.J.L. Pinto was appointed to the<br />
Board with effect from 1st July 2011.<br />
Mr. J.R.F. Peir<strong>is</strong> retires by rotation in<br />
terms of Article 84 of the Articles of<br />
Association of the Company and being<br />
eligible <strong>is</strong> recommended by the Board<br />
for re-election.<br />
Mr. C.J.L. Pinto retires in terms of Article<br />
91 of the Articles of Association and<br />
being eligible <strong>is</strong> recommended by the<br />
Board for re-election.<br />
<strong>everyday</strong> <strong>is</strong> dif ferent<br />
ASIAN HOTELS AND PROPERTIES PLC<br />
Annual Report 2011/12<br />
17<br />
The Directors of Trans Asia Hotels PLC<br />
[Subsidiary] who held office during the<br />
year under review are set out below:<br />
Mr. S.C.Ratnayake - Chairman<br />
Mr. A.D. Gunewardene<br />
Mr. J.R.F. Peir<strong>is</strong><br />
Mr. D.S.J. Pelpola<br />
Mr. N.L. Gooneratne<br />
Mrs. R.L. Nanayakkara<br />
Mr. A.R. Gunasekara<br />
Mr. C.J.L. Pinto<br />
Mr. A. R. Gunasekara resigned from the<br />
Board with effect from 29th June 2011.<br />
Mr. C.J.L Pinto was appointed to the<br />
Board with effect from 1st July 2011.<br />
Directors’ Remuneration<br />
Details of the remuneration and other<br />
benefits received by the Directors of the<br />
Company and the Group are setout in<br />
Note 31 to the Financial Statements on<br />
Page 87.<br />
Interests Reg<strong>is</strong>ter<br />
The Company has maintained an<br />
Interests Reg<strong>is</strong>ter as contemplated by<br />
the Companies Act No 7 of 2007. In<br />
compliance with the requirements of<br />
the Companies Act No. 7 of 2007, th<strong>is</strong><br />
Annual Report also contains particulars<br />
of entries made in the interests reg<strong>is</strong>ter<br />
of the subsidiary which <strong>is</strong> a Public<br />
Company.<br />
Interests in contracts<br />
The Directors have all made a general<br />
d<strong>is</strong>closure to the Board of Directors<br />
as permitted by Section 192 (2) of the<br />
Companies Act No 7 of 2007 and no<br />
additional interests have been d<strong>is</strong>closed<br />
by any Director.
[ annual report of the board of<br />
directors contd.... ]<br />
Indemnities and Remuneration<br />
The Board approved the payment to Mr.<br />
R.J. Karunarajah and Mr. S. Rajendra,<br />
Executive Directors, of<br />
• An increment from 1st July<br />
2011 based on the individual<br />
performance rating obtained by the<br />
Executive Directors in terms of the<br />
Performance Management system<br />
of the John Keells Group; and<br />
• Short term variable incentive<br />
based on individual performance,<br />
organ<strong>is</strong>ation performance and role<br />
responsibility based on the results of<br />
the financial year 2010/2011, paid in<br />
July 2011; and<br />
• Long Term Incentive in the nature<br />
of ESOP in John Keells Holdings<br />
PLC dependant on the aforesaid<br />
performance rating, organ<strong>is</strong>ational<br />
rating and role responsibility granted<br />
in December 2011.<br />
As recommended by the Human<br />
Resources & Compensation Committee<br />
of John Keells Holdings PLC the holding<br />
Company of Asian Hotels and Properties<br />
PLC in keeping with the Group<br />
Remuneration Policy, the Non-Executive<br />
Directors of Asian Hotels and Properties<br />
PLC received an increment in fees<br />
with effect from 1st August 2011, as<br />
recommended by the Human Resources<br />
& Compensation Committee of John<br />
Keells Holdings PLC (being its holding<br />
Company and as permitted by the Rules<br />
of the Colombo Stock Exchange) which<br />
increase <strong>is</strong> commensurate with the<br />
market and complexities of the business<br />
of the Company. The fees payable to<br />
Non-Executive nominees of John Keells<br />
Holdings PLC are paid to John Keells<br />
Holdings PLC and not to individual<br />
directors.<br />
Particulars of entries in interests<br />
reg<strong>is</strong>ter of subsidiary<br />
Trans Asia Hotels PLC<br />
Indemnities and remuneration<br />
Changes to the Remuneration paid to<br />
the Directors of Trans Asia Hotels PLC<br />
for the financial year ended 31st March<br />
2012, are setout in Note 31 to the<br />
Financial Statements of page 87.<br />
Further to the appointment of Mr. C.<br />
J.L. Pinto as a Non-Executive Director<br />
of Trans Asia Hotels PLC with effect<br />
from 1st July 2011 the Board approved<br />
the payment to Mr. C.J.L. Pinto of the<br />
standard Non-Executive fees approved<br />
by the Board for Non-Executive<br />
Directors which fees are commensurate<br />
with the market complexities of the<br />
Company.<br />
The Non-Executive Directors of<br />
Trans Asia Hotels PLC received an<br />
increment in fees with effect from 1st<br />
August 2011, as recommended by<br />
the remuneration Committee of John<br />
Keells Holdings PLC (being its holding<br />
Company and as permitted by the Rules<br />
of the Colombo Stock Exchange) which<br />
increase <strong>is</strong> commensurate with the<br />
market and complexities of the business<br />
of the Company. The fees payable to<br />
Non-Executive nominees of John Keells<br />
Holdings PLC are paid to John Keells<br />
Holdings PLC and not to individual<br />
directors.<br />
Directors’ interests in shares;<br />
<strong>everyday</strong> <strong>is</strong> dif ferent<br />
ASIAN HOTELS AND PROPERTIES PLC<br />
Annual Report 2011/12<br />
18<br />
Share dealings<br />
Name of<br />
Director<br />
Director Shareholding As at<br />
31.03.2012<br />
Nature of Share<br />
Dealing<br />
N.L. Gooneratne Sale of 10,600<br />
shares before<br />
subdiv<strong>is</strong>ion and<br />
29,800 after sub<br />
div<strong>is</strong>ion<br />
Annual Report<br />
The Board of Directors approved the<br />
Consolidated Financial Statements on<br />
25th May 2012. The appropriate number<br />
of copies of th<strong>is</strong> Report will be submitted<br />
to the Colombo Stock Exchange and to<br />
the Sri Lanka Accounting and Auditing<br />
Standards Monitoring Board.<br />
Events Subsequent to the Balance<br />
Sheet Date<br />
Except for the matters d<strong>is</strong>closed in Note<br />
39 to the Financial Statements on Page<br />
91 there are no material events which<br />
require adjustment or d<strong>is</strong>closure in the<br />
Financial Statements.<br />
Statutory Payments<br />
The Directors confirm that to the best<br />
of their knowledge, all taxes, duties<br />
and levies payable by the Company<br />
and its Subsidiary, all contributions,<br />
levies and taxes payable on behalf of,<br />
and in respect of the employees of the<br />
Shareholding as at<br />
31. 03.2011<br />
Mr. S.C. Ratnayake 20,000 10,000<br />
Mr. A.D. Gunewardene NIL NIL<br />
Mr. J.R.F. Peir<strong>is</strong> NIL NIL<br />
Mr. R.J. Karunarajah 200 100<br />
Mr. S. Rajendra NIL NIL<br />
Mr. A.R. Gunasekara NIL NIL<br />
Mr. S.K.G. Senanayake NIL NIL<br />
Mrs. S.A. Jayasekara NIL NIL<br />
Mr. C.J.L. Pinto 7,800 NIL
Company and its Subsidiary, and all<br />
other known statutory dues as were<br />
due and payable by the Company and<br />
its Subsidiary as at the Balance Sheet<br />
date have been paid or, where relevant<br />
provided for.<br />
Employees and Industrial Relations<br />
There have been no material <strong>is</strong>sues<br />
pertaining to employees and industrial<br />
relations of the Company and the Group<br />
during the Financial Year.<br />
Stock Market Information<br />
An Ordinary Share of the Company<br />
was quoted on the Colombo Stock<br />
Exchange at Rs. 78.00 as at 31st March<br />
2012 [31st March 2011 - Rs. 187.90].<br />
Information relating to earnings,<br />
dividends, net assets and market value<br />
per share <strong>is</strong> given in the “Information to<br />
Shareholders and Investors” on pages<br />
93 and 94. The Company endeavors at<br />
all times to ensure equitable treatment to<br />
all shareholders.<br />
Substantial Shareholdings<br />
The names of the twenty largest<br />
shareholders, the number of shares<br />
held and the percentage held are given<br />
on page 94 of the Annual Report. The<br />
d<strong>is</strong>tribution schedule of the shareholders<br />
and Public Holding are found in pages<br />
93 and 94 of the Annual Report.<br />
Going Concern<br />
The Directors are sat<strong>is</strong>fied that the<br />
Company and its Subsidiary have<br />
adequate resources to continue in<br />
operational ex<strong>is</strong>tence for the foreseeable<br />
future, to justify adopting the Going<br />
Concern bas<strong>is</strong> in preparing these<br />
Financial Statements.<br />
Environmental Protection<br />
The Company <strong>is</strong> conscious of the<br />
impact, direct and indirect, on the<br />
environment due to its business<br />
activities. Every endeavor <strong>is</strong> made to<br />
minim<strong>is</strong>e the adverse effects on the<br />
environment to ensure sustainable<br />
continuity of our resources. The<br />
Company’s sustainable practices are<br />
detailed on pages 34 to 57.<br />
Internal Controls<br />
The Directors acknowledge their<br />
responsibility for the Company’s systems<br />
of internal controls. The statements of<br />
Corporate Governance on pages 26<br />
and 27 set out in detail the Company’s<br />
system of internal controls.<br />
Auditors<br />
The retiring Auditors KPMG<br />
(Previously known as KPMG Ford,<br />
Rhodes, Thornton & Co.), Chartered<br />
Accountants, have expressed their<br />
<strong>everyday</strong> <strong>is</strong> dif ferent<br />
ASIAN HOTELS AND PROPERTIES PLC<br />
Annual Report 2011/12<br />
19<br />
willingness to continue in office. The<br />
Audit Committee at a meeting held<br />
on 24th of May 2012 recommended<br />
that they be re-appointed as Auditors.<br />
Resolution to re-appoint them and to<br />
author<strong>is</strong>e the Directors to determine their<br />
remuneration will be proposed at the<br />
Annual General Meeting to be held on<br />
25th June 2012.<br />
The Independent Auditors’ Report to the<br />
shareholders <strong>is</strong> given on page 69.<br />
The Audit Committee reviews the<br />
appointment of the Auditor, its<br />
effectiveness, independence and its<br />
relationship with the Company, including<br />
the level of audit and non - audit fees<br />
paid to the Auditor.<br />
The Auditors do not have any<br />
relationship [other than that of an<br />
Auditor] with the Company or its<br />
Subsidiary.<br />
Notice of Meeting<br />
The Notice of Meeting relating to the<br />
18th Annual General Meeting appears<br />
on page 98 of the Annual Report.<br />
Th<strong>is</strong> Annual Report <strong>is</strong> signed for and on<br />
behalf of the Board of Directors by;<br />
Director Director<br />
By Order of the Board<br />
KEELLS CONSULTANTS (PRIVATE) LIMITED<br />
Secretaries<br />
Colombo<br />
25th May 2012
[ r<strong>is</strong>k management ]<br />
Asian Hotels and Properties R<strong>is</strong>k<br />
management process <strong>is</strong> designed to<br />
analyse the exposure on various r<strong>is</strong>ks,<br />
by identifying vulnerability and the<br />
probability of occurrence along with<br />
its impact to the business operation.<br />
Thereafter action that should be taken to<br />
mitigate the impact of such r<strong>is</strong>ks to the<br />
business, are d<strong>is</strong>cussed at various level<br />
of the Company and corrective actions<br />
are implemented promptly.<br />
Company have recogn<strong>is</strong>ed the R<strong>is</strong>k<br />
Management process as an essential<br />
component of both the investment<br />
management process for the investors<br />
in our products and in our approach to<br />
maintaining high quality sustainability<br />
business for our shareholders. Th<strong>is</strong><br />
framework <strong>is</strong> designed to balance<br />
corporate oversight with well-defined<br />
R<strong>is</strong>k Management processes.<br />
Enhancements have continued to<br />
be made to the R<strong>is</strong>k Management<br />
framework throughout 2011/12<br />
based on the guiding principles of the<br />
Enterpr<strong>is</strong>e R<strong>is</strong>k Management (ERM)<br />
process recommended by John Keells<br />
Group Sustainability and Enterpr<strong>is</strong>e R<strong>is</strong>k<br />
Management Div<strong>is</strong>ion.<br />
The Group Management Committee of<br />
the Hotel and Property div<strong>is</strong>ions along<br />
with the Audit Committee work closely<br />
with the Board of Directors, who are in<br />
turn responsible for:<br />
� Establ<strong>is</strong>hing core standards for the<br />
management, measurement and<br />
reporting of r<strong>is</strong>k;<br />
� Identifying, assessing,<br />
communicating and monitoring r<strong>is</strong>ks<br />
on a Company wide bas<strong>is</strong>;<br />
� Engaging with senior management<br />
on a frequent bas<strong>is</strong> on material<br />
matters with respect to r<strong>is</strong>ktaking<br />
activities in the businesses<br />
and related R<strong>is</strong>k Management<br />
processes.<br />
<strong>everyday</strong> <strong>is</strong> dif ferent<br />
ASIAN HOTELS AND PROPERTIES PLC<br />
Annual Report 2011/12<br />
20<br />
R<strong>is</strong>k Management Process<br />
The R<strong>is</strong>k Management Process <strong>is</strong> carried<br />
out in order to identify r<strong>is</strong>k events and<br />
rank each r<strong>is</strong>k by assigning a r<strong>is</strong>k rating<br />
through assessment of the likelihood<br />
of occurrence [Probability] and the level<br />
of impact to the Company. R<strong>is</strong>k reviews<br />
are carried out quarterly to monitor and<br />
manage the status of r<strong>is</strong>ks mitigation<br />
activities. The process <strong>is</strong> reviewed by<br />
the Group Management Committee<br />
and the Group Executive Committee of<br />
John Keells Holdings PLC. The Audit<br />
Committee oversees the process on<br />
behalf of the Board.<br />
Accordingly, an assessment of the r<strong>is</strong>k<br />
portfolio of Asian Hotels and Properties<br />
PLC after taking into consideration<br />
the implementation progress made<br />
on identified action plans and other<br />
mitigation activities and control<br />
measures are set out below.<br />
R<strong>is</strong>k Category and Description Control Measures and Action Plans to Mitigate R<strong>is</strong>ks<br />
Strategic r<strong>is</strong>ks<br />
Business R<strong>is</strong>k<br />
� The performance of the Company could be adversely<br />
affected due to intense competition, unfavourable economic<br />
conditions and new entrants.<br />
Operational R<strong>is</strong>ks<br />
Commercial Relationship r<strong>is</strong>k<br />
� Both business units of Asian Hotels and Properties PLC,<br />
the Property div<strong>is</strong>ion and the Hotel div<strong>is</strong>ion benefits from<br />
close commercial relationships with a number of key<br />
customers and suppliers. The d<strong>is</strong>ruption of th<strong>is</strong> can have<br />
negative consequences.<br />
� The Company closely monitor competitor’s activities and<br />
strategies. Th<strong>is</strong> process includes review of competitor’s<br />
market share and performance. Where necessary new<br />
strategies are formulated or ex<strong>is</strong>ting strategies are rev<strong>is</strong>ed<br />
to counter the actions of competitors.<br />
� The Company devotes significant resources to carry out<br />
regular training programs to upgrade its levels of care in<br />
supporting these relationships.<br />
� From time to time the Company undertakes surveys of<br />
customer sat<strong>is</strong>faction which are reviewed on a continuous<br />
bas<strong>is</strong>.
R<strong>is</strong>k Category and Description Control Measures and Action Plans to Mitigate R<strong>is</strong>ks<br />
Human Resource R<strong>is</strong>k<br />
� The Company’s Human Resources are the backbone of<br />
the business, holding the Company together. The growth<br />
of the Company <strong>is</strong> heavily dependent on the talents and<br />
efforts of the highly skilled individuals that Company <strong>is</strong> able<br />
to attract and retain. The recruitment and retention of the<br />
employees <strong>is</strong> a constant challenge.<br />
Brand and Reputation R<strong>is</strong>k<br />
� Company’s success depends on the continued strength<br />
and recognition of the Brand on a local and regional bas<strong>is</strong>.<br />
� The “Cinnamon” name <strong>is</strong> primary to its business as well<br />
as to the implementation of its strategy for expanding its<br />
businesses. Th<strong>is</strong> will depend largely on the success of its<br />
ability to provide high-quality product and services to all its<br />
clients.<br />
Liquidity and Credit r<strong>is</strong>k<br />
� The economic instability, high inflation rates, adverse foreign<br />
currency fluctuations and the global monetary cr<strong>is</strong><strong>is</strong> could<br />
affect the Company in recovering the cash installments from<br />
the prospective purchasers of Property or clients of the<br />
hotel.<br />
� The Property div<strong>is</strong>ion credit r<strong>is</strong>k will be limited only to the<br />
rental income from the Crescat Boulevard as the balance<br />
payments from the apartment sales will be recovered in full<br />
before 31st March 2013.<br />
Interest Rate R<strong>is</strong>k<br />
� Drop in interest rates will lead to a lower interest income<br />
and as a result the Company would have an impact on its<br />
other Income.<br />
<strong>everyday</strong> <strong>is</strong> dif ferent<br />
ASIAN HOTELS AND PROPERTIES PLC<br />
Annual Report 2011/12<br />
� As part of the performance appra<strong>is</strong>al process carried out<br />
in the Company, a clear v<strong>is</strong>ion has been set out on career<br />
development and succession plans enabling the Company<br />
to retain its employees.<br />
� Regular training in both Local and overseas are carried<br />
out in order to infuse motivation, commitment and<br />
empowerment among the staff.<br />
� Recruitment of high caliber staff, effective induction to<br />
the Groups’ corporate culture, having transparency in<br />
Management actions, effective communication lines<br />
are developed in the Company’s culture to foster good<br />
employee relationships.<br />
� Regular brand Audits of the “Cinnamon” brand <strong>is</strong> carried<br />
out.<br />
� Both the Hotel Div<strong>is</strong>ion and the Property div<strong>is</strong>ion ensures<br />
that its employees are the most sought after and qualified<br />
staff to hold high Managerial positions (in the different<br />
hierarchies), continuous attention <strong>is</strong> focused on the<br />
environment and health & safety concerns by complying<br />
with HACCP and other quality certifications.<br />
� The brand of “Cinnamon” with emphas<strong>is</strong> on maintaining<br />
Minimum Quality Standards and Standards of Performance<br />
carries out ongoing reviews of guest comments in order to<br />
exceed customer expectations<br />
� The Company carries out actively, trade debtor balance<br />
reviews with review meetings held on a continuous bas<strong>is</strong>.<br />
� The Company Follows a cash policy bas<strong>is</strong> for the apartment<br />
sales in the Property Div<strong>is</strong>ion where by the Deed of Transfer<br />
<strong>is</strong> executed only upon receiving the full settlement of the<br />
Purchase Price.<br />
� The Company makes every endeavor to handle majority of<br />
its transactions on a cash bas<strong>is</strong>. Progress payments for the<br />
apartments are collected on the project completion bas<strong>is</strong> as<br />
per the pre-defined project plans.<br />
� The Hotel Transactions are predominantly based on cash<br />
terms and through establ<strong>is</strong>hed and reputed Travel Agents<br />
and Tour Operators.<br />
� The Company has taken measures to maxim<strong>is</strong>e the interest<br />
Income with the ass<strong>is</strong>tance and guidance of the JKH Group<br />
Treasury Department.<br />
21
[ r<strong>is</strong>k management contd.... ]<br />
R<strong>is</strong>k Category and Description Control Measures and Action Plans to Mitigate R<strong>is</strong>ks<br />
Fraud R<strong>is</strong>k<br />
� The r<strong>is</strong>k due to corruption and employees abusing<br />
entrusted power for private gain and m<strong>is</strong>appropriation of<br />
assets, have a r<strong>is</strong>k on Company reputation.<br />
<strong>everyday</strong> <strong>is</strong> dif ferent<br />
ASIAN HOTELS AND PROPERTIES PLC<br />
Annual Report 2011/12<br />
� All major procurement dec<strong>is</strong>ions are taken on a collective<br />
bas<strong>is</strong> inclusive of Consultants/ Project Managers and the<br />
Management.<br />
� Internal auditors are appointed to conduct regular reviews<br />
of the areas which are susceptible to m<strong>is</strong>appropriation and<br />
fraud.<br />
� Authority limits, segregation of the responsibilities and<br />
duties have been implemented for the critical functions of<br />
the Company.<br />
� Company has taken Insurance covers in order to mitigate<br />
th<strong>is</strong> r<strong>is</strong>k factor.<br />
22
[ corporate governance ]<br />
Asian Hotels and Properties PLC,<br />
remains committed to the Corporate<br />
Values and written Code of Conduct<br />
prevalent within the John Keells Group,<br />
wherein the Board of Directors, Senior<br />
Management and employees are<br />
expected to strictly adhere and follow in<br />
performing official duties, ensuring that<br />
the Group image remains positive and<br />
pragmatic.<br />
The Company, holds itself accountable<br />
to the highest standards of Corporate<br />
Governance and public accessibility<br />
to information about our Enterpr<strong>is</strong>e.<br />
Effective Corporate Governance in line<br />
with the highest international standards<br />
<strong>is</strong> an important part of our identity. Our<br />
system of Corporate Governance lays<br />
the bas<strong>is</strong> for responsible performanceoriented<br />
management and control which<br />
<strong>is</strong> geared towards sustainable value<br />
creation. Most importantly, our efforts<br />
go hand in hand with an unwavering<br />
commitment to the accurate, clear<br />
communication of our performance and<br />
the facts of our business.<br />
The Corporate Governance frame work<br />
<strong>is</strong> founded on the following principles:<br />
(i) Allegiance to John Keells Holdings<br />
PLC (JKH) and the John Keells<br />
Group, and upholding of Group<br />
Values.<br />
(ii) Compliance with the laws and<br />
Company Rules and Regulations<br />
applying in the territories that the<br />
John Keells Group operates.<br />
(iii) Conduct of business in an ethical<br />
manner at all times and in line with<br />
acceptable business practices.<br />
(iv) Exerc<strong>is</strong>e of professional<strong>is</strong>m and<br />
integrity in all business and “public”<br />
personal transactions.<br />
(v) Ensure that no one person has<br />
unfettered powers of dec<strong>is</strong>ion<br />
making.<br />
(vi) Opt, when practical, for early<br />
adoption of best practices.<br />
(vii) Encourage proactive d<strong>is</strong>cussions<br />
with the relevant regulatory bodies<br />
to facilitate the implementation of<br />
matters of governance and other<br />
business reforms in Sri Lanka.<br />
(viii) Make business dec<strong>is</strong>ions and<br />
resource allocations, in an<br />
efficient and timely manner,<br />
within a framework that ensures<br />
transparent and ethical dealings<br />
which are compliant with the laws<br />
of the country and the standards<br />
of governance that stakeholders<br />
expect from the Company.<br />
The Company <strong>is</strong> primarily guided by the<br />
Code of Best Practices on Corporate<br />
Governance <strong>is</strong>sued by the Institute of<br />
Chartered Accountants of Sri Lanka<br />
and the Securities and Exchange<br />
Comm<strong>is</strong>sion of Sri Lanka, the l<strong>is</strong>ting<br />
rules of the Colombo Stock Exchange.<br />
Th<strong>is</strong> report sets out the Company’s<br />
Corporate Governance processes with<br />
reference to the extent of compliance<br />
with same.<br />
Board of Directors<br />
The Board of Directors <strong>is</strong> the ultimate<br />
governing body of the Company. It <strong>is</strong><br />
responsible for the ultimate superv<strong>is</strong>ion<br />
of the Group. In all actions taken by the<br />
Board, the Directors are expected to<br />
exerc<strong>is</strong>e their business judgment in what<br />
they reasonably believe to be the best<br />
interests of the Company. In d<strong>is</strong>charging<br />
that obligation, Directors may rely on the<br />
honesty and integrity of the Company’s<br />
senior executives and its outside<br />
adv<strong>is</strong>ors and auditors.<br />
<strong>everyday</strong> <strong>is</strong> dif ferent<br />
ASIAN HOTELS AND PROPERTIES PLC<br />
Annual Report 2011/12<br />
23<br />
Composition of the Board and<br />
Directors’ Independence<br />
As at 31 March 2012, the Board<br />
cons<strong>is</strong>ted of 8 Directors compr<strong>is</strong>ing of:<br />
� 2 Executive Directors (ED)<br />
� 3 Non-Executive Non-Independent<br />
Directors (NED)<br />
� 3 Non-Executive Independent<br />
Directors (NED/ID)<br />
Independence of the Directors have<br />
been determined in accordance<br />
with CSE L<strong>is</strong>ting Rules and the 3<br />
independent Non-Executive members<br />
have submitted signed confirmations of<br />
their independence.<br />
The Board members have a wide<br />
range of expert<strong>is</strong>e as well as significant<br />
experience in diverse fields enabling<br />
them to d<strong>is</strong>charge their governance<br />
duties in an effective manner.
[ corporate governance contd.... ]<br />
Name of Director Executive<br />
/ Non<br />
Executive<br />
Mr. S.C.Ratnayake<br />
Chairman<br />
Independent<br />
/ Non<br />
Independent<br />
Non Executive Non<br />
Independent<br />
Involvement/<br />
Interest in<br />
Share holding<br />
<strong>everyday</strong> <strong>is</strong> dif ferent<br />
ASIAN HOTELS AND PROPERTIES PLC<br />
Annual Report 2011/12<br />
Involvement/<br />
Interest in<br />
Management<br />
24<br />
Continuously<br />
served for 9<br />
years<br />
Yes No No No<br />
Mr. A.D. Gunewardene Non Executive Non<br />
Independent<br />
No No No No<br />
Mr. J.R.F. Peir<strong>is</strong> Non Executive Non<br />
Independent<br />
No No No No<br />
Mr. R.J. Karunarajah Executive Non<br />
Independent<br />
Yes Yes No No<br />
Mr. S. Rajendra Executive Non<br />
Independent<br />
No Yes No No<br />
**Mr. C.J.L Pinto Non Executive Independent Yes No No No<br />
*Mr. A.R. Gunasekara Non Executive Independent No No No No<br />
Mr. S.K.G. Senanayake Non Executive Independent No No No No<br />
Mrs. S.A. Jayasekera Non Executive Independent No No No No<br />
*Mr. A. R. Gunasekara resigned from the Board with effect from 29th June 2011.<br />
** Mr. C.J.L. Pinto was appointed to the Board with effect from 1st July 2011.<br />
The Board <strong>is</strong> of the view that its present<br />
composition ensures a right balance<br />
between executive expediency and<br />
independent judgment.<br />
Directors that made up the Company<br />
Board participate in defining goals,<br />
v<strong>is</strong>ion, strategies and business targets.<br />
All Directors are able to and willingly<br />
add value and independent opinion on<br />
the dec<strong>is</strong>ion making process, which<br />
<strong>is</strong> of immense benefit to the effective<br />
functioning of the Board. The Details of<br />
the current Board of Directors along with<br />
a brief resume of each Director <strong>is</strong> found<br />
on pages 14 and 15 of the report.<br />
Transactions or events that have a<br />
material bearing on the Company<br />
are d<strong>is</strong>closed by way of circulars to<br />
shareholders, announcements to the<br />
Colombo Stock Exchange and media/<br />
press releases. The Board <strong>is</strong> ready to<br />
answer questions ra<strong>is</strong>ed by shareholders<br />
at general meetings and maintains an<br />
appropriate dialogue with them.<br />
The Independent Directors shall be<br />
able to ensure the equal benefits of all<br />
shareholders with independent views<br />
and opinions. Directors will update<br />
the Board with any new information<br />
in relation to interests or relationships<br />
relevant to independence.<br />
The Board has developed a policy that<br />
it uses to determine the independence<br />
of its Directors. Th<strong>is</strong> determination <strong>is</strong><br />
carried out annually or at any other<br />
time where the circumstances of a<br />
Director change such as to warrant<br />
reconsideration.<br />
The Board <strong>is</strong> aware of the other<br />
commitments of its Directors and <strong>is</strong><br />
sat<strong>is</strong>fied that these do not conflict with<br />
their duties as Directors of the Company.<br />
All Non-Executive Directors are required<br />
to notify the Chairman of changes in<br />
their outside Board appointments, and<br />
the Chairman carries out a review of all<br />
such appointments in consultation with<br />
the other Directors where necessary<br />
to ascertain any possible conflicts of<br />
interest.<br />
Involvement/<br />
Interest<br />
in Supply<br />
Contracts<br />
Board responsibilities and dec<strong>is</strong>ion<br />
rights<br />
At Asian Hotels and Properties PLC,<br />
the businesses are conducted by its<br />
employees, managers and officers,<br />
under the direction of the Executive<br />
Directors and the oversight of the Board,<br />
to enhance the long-term value of the<br />
Company for its shareholders.<br />
The Board aims to fulfill its<br />
responsibilities by creating value for<br />
all stakeholders that <strong>is</strong> sustainable<br />
and beneficial. Stakeholders include<br />
shareholders, employees, customers,<br />
the community and the environment.<br />
Without limiting the Board’s function, its<br />
specific responsibilities include:<br />
� Approving objectives, strategies and<br />
financial plans and monitoring the<br />
Company’s performance against<br />
these plans;<br />
� Monitoring compliance with the<br />
regulatory requirements, and<br />
ensuring all Company employees<br />
act with integrity and diligence in<br />
the interests of the Company and<br />
stakeholders;
� Reviewing and approving all<br />
significant policies and procedures<br />
across the Group;<br />
� Exerc<strong>is</strong>e objective judgment on all<br />
corporate matters independent from<br />
executive management;<br />
� Formulating short and long term<br />
strategies as a bas<strong>is</strong> for the<br />
operational plans of the Company;<br />
� Determining and recommending<br />
interim and final dividends for the<br />
approval of shareholders;<br />
� Identifying the principal r<strong>is</strong>ks of the<br />
business and periodically reviewing<br />
the r<strong>is</strong>k management systems in<br />
place;<br />
� Preparation and presentation of<br />
financial statements, together with a<br />
statement by the Auditors pertaining<br />
to their reporting responsibilities;<br />
Board meetings, Agenda and<br />
Attendance<br />
For the financial year 2011/2012 there<br />
was a total of 5 Board meetings. During<br />
the meetings, the Chairman of the Board<br />
appropriately allocated time for Directors<br />
to carefully review and d<strong>is</strong>cuss all relative<br />
information. There were also written<br />
minutes that were made available for<br />
verification and approved by the Board.<br />
All Directors have access to Keells<br />
Consultants [Private] Limited who acts<br />
as Company Secretaries for advice on<br />
relevant matters.<br />
The Board met on key matters of<br />
importance to the Company, including<br />
the approval of strategic and operating<br />
plans, capital expenditure, approving<br />
major investments and divestments,<br />
annual budgets, financial statements<br />
by giving due attention to accounting<br />
standards and policies, ensuring<br />
compliance with legal and ethical<br />
standards, ensuring effective r<strong>is</strong>k<br />
management and audit systems and<br />
performance monitoring and other<br />
matters having a material effect on the<br />
Company and the Group.<br />
Board attendance during the subject period was;<br />
Director Eligible to attend Attended<br />
Mr.S.C. Ratnayake 5 5<br />
Mr. A.D. Gunewardene 5 4<br />
Mr. J.R.F. Peir<strong>is</strong> 5 5<br />
Mr. A.R. Gunasekara* 2 2<br />
Mr. R.J. Karunarajah 5 5<br />
Mr. S. Rajendra 5 5<br />
Mr. C.J.L. Pinto** 3 3<br />
Mr. S.K.G. Senanayake 5 5<br />
Mrs. S.A. Jayasekara 5 5<br />
Mr. A.R. Gunasekara* resigned from the Board of Directors with effect from 29th June<br />
2011.<br />
Mr. C.J.L. Pinto** was appointed to the Board of Directors with effect from 1st July<br />
2011.<br />
Chairman and h<strong>is</strong> role<br />
The Chairman conducts Board Meetings<br />
and ensures that the participation and<br />
contribution of Executive and Non-<br />
Executive Directors are encouraged<br />
and their view on matters under<br />
consideration <strong>is</strong> determined. The<br />
Chairman maintains contact with all<br />
Directors and has informal d<strong>is</strong>cussions<br />
with the Non-Executive Directors as<br />
necessary.<br />
As Chairman, he <strong>is</strong> responsible for:<br />
� ensuring that the principles and<br />
processes of the Board are<br />
maintained, including the prov<strong>is</strong>ion<br />
of accurate, timely and clear<br />
information<br />
� encouraging debate and<br />
constructive critic<strong>is</strong>m<br />
� setting agendas for meetings of the<br />
Board, in conjunction with the CEO<br />
and Group Company Secretary, that<br />
focus on the strategic direction and<br />
performance of our business<br />
� leading the Board and individual<br />
Director Performance assessments<br />
� speaking and acting for the Board<br />
and representing the Board to<br />
shareholders<br />
� presenting shareholders’ views to<br />
the Board<br />
� facilitating the relationship between<br />
the Board and the Management.<br />
<strong>everyday</strong> <strong>is</strong> dif ferent<br />
ASIAN HOTELS AND PROPERTIES PLC<br />
Annual Report 2011/12<br />
25<br />
The Board considers that none of h<strong>is</strong><br />
other commitments interfere with the<br />
d<strong>is</strong>charge of h<strong>is</strong> responsibilities to the<br />
Group. The Board <strong>is</strong> sat<strong>is</strong>fied that he<br />
makes sufficient time available to serve<br />
the Company effectively.<br />
Financial Guidance<br />
The Board of Directors cons<strong>is</strong>ts of<br />
four senior qualified Accountants with<br />
significant experience in the Corporate<br />
Sector, who posses the necessary<br />
knowledge to offer the Board guidance<br />
on matters of finance. These Directors<br />
add substantial value and independent<br />
judgment on the dec<strong>is</strong>ion making of the<br />
Board on matters concerning finance<br />
and investments.<br />
Information<br />
All Directors are fully briefed on<br />
important developments in the various<br />
business activities of the group. The<br />
Directors have access to<br />
� external and internal auditors,<br />
� experts and other external<br />
professional adv<strong>is</strong>ory services,<br />
� senior managers under a structured<br />
arrangement,<br />
� information as <strong>is</strong> necessary to carry<br />
out their duties and responsibilities<br />
effectively and efficiently,
[ corporate governance contd.... ]<br />
� periodic performance reports,<br />
� information updates from<br />
management on topical matters,<br />
new regulations and best practices<br />
as relevant to the group’s<br />
businesses,<br />
� the services of the Company<br />
secretaries whose appointment and/<br />
or removal <strong>is</strong> the responsibility of the<br />
Board.<br />
Re-Election of Directors<br />
As prescribed by the Company’s Articles<br />
of Association, all new Directors are<br />
required to be elected by Shareholders,<br />
at the first Annual General Meeting<br />
(AGM) following their appointment to<br />
the Board. Each year, a member of the<br />
Board retires by rotation, and becomes<br />
eligible for re-election. In order to ensure<br />
that the Board compr<strong>is</strong>es of members<br />
who add value, the contribution of the<br />
Directors are regularly evaluated before<br />
they are recommended for re-election.<br />
Mr. C.J.L. Pinto who was appointed<br />
during th<strong>is</strong> year and Mr. J.R.F. Peir<strong>is</strong><br />
who retires by rotation are eligible for<br />
re-election.<br />
Shareholder relations<br />
The Company shareholders exerc<strong>is</strong>e<br />
their rights at the Annual General<br />
Meeting. Each resolution brought before<br />
the shareholders at the Annual General<br />
Meeting <strong>is</strong> voted on separately by the<br />
shareholders.<br />
The notice of the Annual General<br />
Meeting and the relevant documents<br />
required are publ<strong>is</strong>hed and sent to<br />
the shareholders within the statutory<br />
periods. The Company circulates<br />
the agenda for the meeting and<br />
shareholders vote on each <strong>is</strong>sue<br />
separately.<br />
All shareholders are invited and<br />
encouraged to be present, actively<br />
participate and vote at the Annual<br />
General Meeting. The Annual General<br />
Meeting provides an opportunity for<br />
Shareholders to seek and obtain<br />
clarifications and information on the<br />
performance of the Company and to<br />
informally meet the Directors after the<br />
Annual General Meeting. The External<br />
auditors and the Company’s lawyers<br />
are invited to and are present at the<br />
Annual General Meeting to render any<br />
professional ass<strong>is</strong>tance that may be<br />
requested. Shareholders who are not in<br />
a position to attend the Annual General<br />
Meeting in person are entitled to have<br />
their voting rights exerc<strong>is</strong>ed by a proxy<br />
of their own choice.<br />
Four times each year, the Company<br />
reports to its shareholders regarding<br />
its business development, financial<br />
position and earnings. An ordinary<br />
Annual Shareholders’ Meeting normally<br />
takes place within the first four months<br />
of each financial year. The AGM <strong>is</strong><br />
the main forum where the Company<br />
communicates with its shareholders<br />
the objectives strategies and the way<br />
forward of the Company for the new<br />
financial year.<br />
Roles of Stakeholders<br />
The Company real<strong>is</strong>es the importance of<br />
ensuring that all stakeholders rights are<br />
properly observed. Pertinent procedures<br />
are carried out in line with the rules and<br />
regulations of the Stock Exchange of Sri<br />
Lanka, as well as the related laws.<br />
Shareholders; The Company <strong>is</strong><br />
committed to create long-term growth<br />
and returns to the shareholders and to<br />
conduct its business in a transparent<br />
manner.<br />
Customers; The Company <strong>is</strong> committed<br />
to continuously develop better quality of<br />
goods and services for the benefit and<br />
sat<strong>is</strong>faction of its customers.<br />
Partners; the Company treats all<br />
partners fairly in order to achieve mutual<br />
benefits.<br />
Creditors; The Company observes all of<br />
its obligations to creditors.<br />
Competitors; The Company abides<br />
by the framework of fair competition<br />
and will not destroy the reputation of<br />
competitors through false accusations.<br />
<strong>everyday</strong> <strong>is</strong> dif ferent<br />
ASIAN HOTELS AND PROPERTIES PLC<br />
Annual Report 2011/12<br />
26<br />
Employees; The Company considers<br />
its employees a valuable asset and<br />
treats them fairly in regard to work<br />
opportunities, remuneration, and<br />
quality of working environment. The<br />
Company also provides all its employees<br />
professional and career development<br />
training.<br />
Society and environment; The Company<br />
<strong>is</strong> committed to conduct businesses<br />
that benefit the economy and society<br />
and quality of environment. The Parent<br />
Company of Asian Hotels and Properties<br />
PLC has establ<strong>is</strong>hed the Corporate<br />
Social Responsibility (CSR) Department<br />
to promote to the Company’s staff<br />
the importance of the CSR objectives<br />
to achieve balanced benefits relating<br />
to society, the environment, and<br />
all stakeholders in harmony with<br />
the Company’s sustainable growth<br />
objectives.<br />
Financial Reporting<br />
For the year ended 31st March<br />
2012 the Board of Directors confirm<br />
that the Financial Statements of the<br />
Company and its subsidiary that<br />
are incorporated in th<strong>is</strong> report have<br />
been prepared in accordance with Sri<br />
Lanka Accounting Standards and the<br />
Companies Act No 7 of 2007. The<br />
Company has duly complied with all<br />
the reporting requirements prescribed<br />
by the regulatory authorities including<br />
the Colombo Stock Exchange and<br />
the Reg<strong>is</strong>trar of Companies. The<br />
consolidated Financial Statements<br />
and the Financial Statements of the<br />
Company were audited by KPMG<br />
(Previously known as KPMG Ford,<br />
Rhodes, Thornton & Co.), Chartered<br />
Accountants.<br />
The Report of Directors <strong>is</strong> presented on<br />
pages 16 to 19 of the Annual Report.<br />
The Independent Auditors’ report on the<br />
Financial Statements for the year ended<br />
31st March 2012 <strong>is</strong> presented on page<br />
69 of th<strong>is</strong> Annual Report.<br />
Internal controls<br />
The Board has overall responsibility for<br />
the system of internal control. A sound
system of internal control <strong>is</strong> designed to<br />
manage rather than eliminate the r<strong>is</strong>k of<br />
failure to achieve business objectives.<br />
The Company stresses the importance<br />
of strong internal control throughout the<br />
organ<strong>is</strong>ation. Written responsibilities,<br />
authority delegation and management<br />
controls have been adopted to create<br />
transparency for utilization of the<br />
Company’s resources and to d<strong>is</strong>tingu<strong>is</strong>h<br />
the duties of staff and controllers in order<br />
to ensure that proper verification and<br />
monitoring processes are in place.<br />
The Company further maintains a<br />
system of Internal Controls, which <strong>is</strong><br />
designed to safeguard its assets from<br />
identified r<strong>is</strong>ks, while ensuring that<br />
all transactions are duly author<strong>is</strong>ed,<br />
recorded and reported. Key systems and<br />
rules relating to delegation of authority<br />
are formal<strong>is</strong>ed and documented.<br />
As a member of the John Keells<br />
Group, the Company <strong>is</strong> now part of a<br />
comprehensive planning and monitoring<br />
process. The Annual Plans and Budgets<br />
are developed by the Company along<br />
with a reforecast after six months.<br />
Strategic priorities and key drivers are<br />
pre-identified and tracked on a monthly<br />
bas<strong>is</strong>.<br />
The Board <strong>is</strong> responsible for the<br />
formulation of the appropriate systems<br />
of internal Controls for the Group and<br />
ensuring its effectiveness. The Board <strong>is</strong><br />
fully conscious that any internal control<br />
system contains inherent limitations<br />
and no system of internal control could<br />
provide absolute assurance against<br />
the occurrence of material errors,<br />
poor judgment in dec<strong>is</strong>ion making,<br />
human errors, losses, frauds or other<br />
irregularities. The Board has therefore<br />
taken appropriate action to minim<strong>is</strong>e<br />
such situations.<br />
Internal Audit Services<br />
Quarterly Audits are conducted by<br />
the Company’s Internal Auditors,<br />
Messrs. Price Waterhouse Coopers<br />
(Private) Limited, a firm of Chartered<br />
Accountants. The role of the internal<br />
audit team <strong>is</strong> to determine whether r<strong>is</strong>k<br />
management, control and governance<br />
processes are adequate and<br />
functioning. The Internal Audit function <strong>is</strong><br />
independent of the External Auditor.<br />
The reports ar<strong>is</strong>ing out of such audits<br />
are, in the first instance, considered<br />
and d<strong>is</strong>cussed at the business /<br />
functional unit levels and after review<br />
by the respective President/CEO of<br />
the Company and the Subsidiary are<br />
forwarded to the audit committee<br />
on a regular bas<strong>is</strong>. Further, the<br />
audit committees also assess the<br />
effectiveness of the r<strong>is</strong>k review process<br />
and systems of internal control on a<br />
regular bas<strong>is</strong>. Follow-ups on internal<br />
audits are done on a structured bas<strong>is</strong>.<br />
Relevant r<strong>is</strong>ks and vulnerabilities of the<br />
Company are identified and promptly<br />
brought to the attention of Management,<br />
facilitating corrective and preventive<br />
measures to be taken in a timely<br />
manner.<br />
Additionally, a technically strong<br />
Management Audit function aligned with<br />
the Company’s strategies adds value in<br />
a variety of ways, including –<br />
� Providing an independent opinion on<br />
the integrity, reliability and relevance<br />
of management information;<br />
� Assessing the adequacy of controls<br />
over the protection of assets and<br />
management of liabilities;<br />
� Reviewing compliance with<br />
corporate policies and external<br />
regulations;<br />
� Reducing the r<strong>is</strong>k of fraud.<br />
Board Committees<br />
The Board has establ<strong>is</strong>hed Committees<br />
to ass<strong>is</strong>t it in exerc<strong>is</strong>ing its authority;<br />
including monitoring the performance<br />
of the business to gain assurance that<br />
progress <strong>is</strong> being made towards the<br />
Corporate Objective within the limits<br />
imposed by the Board. The permanent<br />
Committees of the Board are the<br />
Audit Committee, the Management<br />
Committee and the Human Resources &<br />
Compensation Committee.<br />
Other Committees are formed from time<br />
to time to deal with specific matters.<br />
<strong>everyday</strong> <strong>is</strong> dif ferent<br />
ASIAN HOTELS AND PROPERTIES PLC<br />
Annual Report 2011/12<br />
27<br />
Each of the permanent Committees<br />
have Terms of Reference under which<br />
authority <strong>is</strong> delegated by the Board.<br />
Committee meeting agendas, papers<br />
and minutes are made available to all<br />
members of the Board.<br />
Subject to appropriate controls<br />
and the overriding scrutiny of the<br />
Board, Committee Chairmen are<br />
free to use whatever resources they<br />
consider necessary to d<strong>is</strong>charge their<br />
responsibilities. The functions of each<br />
Committee are as follows.<br />
Audit Committees, External Auditors<br />
and Independence<br />
The Audit Committee cons<strong>is</strong>ted of 3<br />
independent members, where<br />
Mr. A.R. Gunasekara resigned from<br />
the Board with effect from 29th June<br />
2011 towards taking up appointment<br />
to the Board of John Keells Holdings<br />
PLC with effect from 1st July 2011. The<br />
Committee <strong>is</strong> chaired by<br />
Mr. C.J.L. Pinto who was appointed<br />
to the Board of Directors as a Non<br />
Executive Director with effect from 1st<br />
July 2011. The other members being<br />
Mr. S.K.G. Senanayake and Mrs. S.A.<br />
Jayasekera. The Chairman of the Audit<br />
Committee <strong>is</strong> a Fellow member of the<br />
Institute of Chartered Accountants of<br />
Sri Lanka. The Audit Committee carries<br />
out its tasks in accordance with the<br />
Audit Committee Charter.<br />
Five (5) meetings were held during<br />
the year. The Executive Directors and<br />
Senior Management of Cinnamon Grand<br />
Colombo and Crescat Property Div<strong>is</strong>ion<br />
attend the Audit Committee meetings<br />
by invitation. Further the representatives<br />
of the Internal Auditors (Messrs. Price<br />
Waterhouse Coopers (Private) Limited),<br />
John Keells Group Business Process<br />
Review Div<strong>is</strong>ion and the External<br />
Auditors KPMG (Previously known as<br />
KPMG Ford Rhodes, Thornton and<br />
Company) attend by invitation. The<br />
Audit Committee performs an important<br />
monitoring function in the overall<br />
governance of the Company.
[ corporate governance contd.... ]<br />
The Committee’s reviews the following;<br />
� Procedures for identifying business<br />
r<strong>is</strong>ks and controlling their financial<br />
impact on the Group and the<br />
operational effectiveness of the<br />
policies and procedures related to<br />
r<strong>is</strong>k and control<br />
� The appointment, remuneration,<br />
qualifications, independence and<br />
performance of the External Auditor<br />
and the integrity of the audit process<br />
as a whole<br />
� Budgeting and forecasting systems,<br />
financial reporting systems and<br />
controls<br />
� Procedures for ensuring compliance<br />
with relevant regulatory and legal<br />
requirements<br />
� Arrangements for protecting<br />
intellectual property and other nonphysical<br />
assets<br />
� Overseeing the adequacy of the<br />
internal controls and allocation of<br />
responsibilities for monitoring internal<br />
financial controls<br />
� Policies, information systems and<br />
procedures for preparation and<br />
d<strong>is</strong>semination of information to<br />
shareholders, stock exchange and<br />
the financial community.<br />
Audit Committee attendance during the<br />
subject period was;<br />
Director Eligible<br />
to<br />
attend<br />
*Mr. A.R.<br />
Gunasekara<br />
Mr. S.K.G.<br />
Senanayake<br />
Mrs. S.A.<br />
Jayasekera<br />
**Mr. C.J.L.<br />
Pinto<br />
Attended<br />
2 2<br />
5 5<br />
5 4<br />
3 3<br />
*Mr. A.R. Gunasekara resigned from the<br />
Board of Directors with effect from 29th<br />
June 2011.<br />
**Mr. C.J.L. Pinto was appointed to the<br />
Board of Directors with effect from 1st<br />
July 2011 and serves as the Chairman<br />
of the Audit Committee.<br />
KPMG (Previously known as KPMG<br />
Ford, Rhodes, Thornton & Co.), are the<br />
External Auditors of the Company. The<br />
Company has attempted always to<br />
separate the internal auditors from the<br />
External auditors to maintain the external<br />
auditor independence.<br />
Human Resources & Compensation<br />
Committee<br />
As permitted by the l<strong>is</strong>ting rules of the<br />
Colombo stock exchange, the Human<br />
Resources & Compensation Committee<br />
of John Keells Holdings PLC the parent<br />
Company of Asian Hotels and Properties<br />
PLC function as the Human Resources<br />
& Compensation Committee of the<br />
Company. The Human Resources &<br />
Compensation Committee of the John<br />
Keells Holdings PLC compr<strong>is</strong>e of Four<br />
Non Executive Independent Directors.<br />
� Mr. F. Amerasinghe – Chairman<br />
� Ms. S.S. Tiruchelvam<br />
� Dr. I. Coomaraswamy<br />
� Mr. A.R. Gunasekara<br />
The remuneration policy adopted by<br />
the Company as recommended by the<br />
Human Resources & Compensation<br />
Committee of its parent, John Keells<br />
Holdings PLC <strong>is</strong> formulated to attract<br />
and retain high caliber executives<br />
and motivate them to develop and<br />
implement the business strategy in<br />
order to optim<strong>is</strong>e long term shareholder<br />
value creation. The custom<strong>is</strong>ed “pay<br />
for performance scheme” continues to<br />
apply for all group employees based<br />
on the pillars of individual performance<br />
and organ<strong>is</strong>ational performance. The<br />
remuneration package for all employees<br />
at Manager Level and above <strong>is</strong> based<br />
on organ<strong>is</strong>ational performance and<br />
individual performance. However for<br />
Ass<strong>is</strong>tant Managers and Executive level<br />
employees the scheme operates purely<br />
on individual performance bas<strong>is</strong>.<br />
Compensation for Non Executive<br />
Directors [NEDs] <strong>is</strong> determined in<br />
reference to fees paid to other NED s of<br />
comparable companies. NEDs receive a<br />
fee for the time and expert<strong>is</strong>e offered to<br />
<strong>everyday</strong> <strong>is</strong> dif ferent<br />
ASIAN HOTELS AND PROPERTIES PLC<br />
Annual Report 2011/12<br />
28<br />
the Company and further compensated<br />
additionally for either chairing or being<br />
a member of a committee. Neither do<br />
the NEDs receive any performance and<br />
/incentive payments nor do their non<br />
executive fees have any correlation with<br />
the hours devoted per annum.<br />
Director fees applicable to Non<br />
Executive Directors nominated by<br />
John Keells Holdings PLC are paid to<br />
John Keells Holdings PLC and not to<br />
individual Directors.<br />
Nominations Committee and Board<br />
appointments<br />
The Nomination Committee of the<br />
ultimate Parent Company John Keells<br />
Holdings PLC (JKH) functions as the<br />
nomination committee of the Company.<br />
The Nomination Committee holds<br />
responsibility to identify and propose<br />
suitable candidates for appointment as<br />
non-executive Directors to the Board of<br />
JKH, in keeping with the target board<br />
composition and skill requirements. The<br />
Board of JKH after due consideration of<br />
such recommendations, determines and<br />
appoints the new Director.<br />
Shareholders must formally approve<br />
all new appointments at the first<br />
opportunity after their appointment, as<br />
provided by the Articles of Association of<br />
the Company.<br />
The Nominations Committee compr<strong>is</strong>es<br />
three Independent Directors and one<br />
Non Independent Director namely:<br />
� Mr. T. Das – Chairman<br />
� Mr. S. Enderby<br />
� Ms. S. Tiruchelvam<br />
� Mr. S. C. Ratnayake (Non Independent)<br />
Management Committee<br />
The Hotel and Property div<strong>is</strong>ions of<br />
Asian Hotels and Properties PLC have<br />
two separate Management Committees<br />
cons<strong>is</strong>ting of GM of the Hotel/CEO of<br />
the Property Div<strong>is</strong>ion and other key<br />
managers of div<strong>is</strong>ions in order to d<strong>is</strong>cuss<br />
matters pertaining to strategy and<br />
operations.
Strategic r<strong>is</strong>ks and opportunities<br />
ar<strong>is</strong>ing from changes in our business<br />
environment are regularly reviewed by<br />
the Group Management Committee<br />
(GMC) of the Hotel and Property<br />
div<strong>is</strong>ions at the meetings held monthly.<br />
The role of the GMC <strong>is</strong> to provide the<br />
necessary guidance and direction to the<br />
Company on matters that are strategic<br />
and long-term in nature or have the<br />
potential to significantly impact the<br />
div<strong>is</strong>ion’s performance and reputation,<br />
and to make dec<strong>is</strong>ions on key businesswide<br />
policies, including operational<br />
policies, internal controls, the Human<br />
Resources Strategy and the R<strong>is</strong>k<br />
Management Policy.<br />
Compliance with Legal requirements<br />
Compliance with legal requirements<br />
and Group-internal rules <strong>is</strong> a significant<br />
element of Corporate Governance for<br />
the management of Asian Hotels and<br />
Properties PLC.The Board of Directors,<br />
to the best of their knowledge and<br />
belief are sat<strong>is</strong>fied that the Company<br />
has not engaged in any activity which<br />
contravenes laws and regulations<br />
and all financial obligations due to the<br />
Government and to the employees have<br />
been either duly paid or adequately<br />
provided for in the Financial Statements.<br />
R<strong>is</strong>k review and control<br />
The Board <strong>is</strong> responsible for the<br />
formulation of the appropriate systems<br />
of internal controls for the Group and<br />
ensuring its effectiveness. The Board <strong>is</strong><br />
fully conscious that any internal control<br />
system contains inherent limitations<br />
and no system of internal control could<br />
provide absolute assurance against<br />
the occurrence of material errors,<br />
poor judgment in dec<strong>is</strong>ion making,<br />
human errors, losses, frauds or other<br />
irregularities. The Board has therefore<br />
taken appropriate action to minim<strong>is</strong>e<br />
such situations.<br />
There <strong>is</strong> a continuous process for<br />
identifying, evaluating and managing the<br />
significant r<strong>is</strong>ks faced by the Company<br />
which has been in place during the<br />
financial year and up to the date of<br />
approval of the Annual Report and<br />
Accounts. The Board regularly reviews<br />
th<strong>is</strong> process.<br />
Certain aspects of its business operation<br />
may expose the Company to both<br />
internal and external r<strong>is</strong>ks. The Company<br />
recogn<strong>is</strong>es the importance of controlling<br />
these r<strong>is</strong>ks and minimizing the possibility<br />
of any negative impact to the Company.<br />
The Company <strong>is</strong> using the business<br />
r<strong>is</strong>k management [BRM] process<br />
which <strong>is</strong> establ<strong>is</strong>hed by JKH to identify<br />
both financial and operational r<strong>is</strong>ks. It<br />
endeavors to ensure the control systems<br />
designed to safeguard the Company’s<br />
assets and maintain proper accounting<br />
records that facilitate the production and<br />
availability of reliable information are in<br />
place and are functioning as planned.<br />
Securities Trading Policy<br />
The JKH’s securities trading policy<br />
prohibits all employees and agents<br />
engaged by Asian Hotels and Properties<br />
PLC who are aware of unpubl<strong>is</strong>hed<br />
price sensitive information from trading<br />
in Asian Hotels and Properties PLC<br />
shares or the shares of other companies<br />
in which the Company presently has<br />
business interests.<br />
Open Communication<br />
The Company has recourse to an<br />
Ombudsperson appointed by JKH. Th<strong>is</strong><br />
<strong>is</strong> an appointment to further strengthen<br />
the governance structure and to<br />
encourage and facilitate all employees to<br />
live by JKH values.<br />
Further the employees of the Company<br />
have the facility to report to the<br />
Chairman through a communications<br />
link named “ Chairman Direct” on any<br />
unethical behavior or any violation of the<br />
Group values.<br />
Going Forward<br />
The Board <strong>is</strong> committed to the highest<br />
standards of corporate governance in<br />
order that the Company shall achieve<br />
its long term sustainable growth<br />
objectives. The Board <strong>is</strong> accountable<br />
to the Company’s shareholders for<br />
good governance in its management of<br />
the affairs of the Company. The Board<br />
<strong>everyday</strong> <strong>is</strong> dif ferent<br />
ASIAN HOTELS AND PROPERTIES PLC<br />
Annual Report 2011/12<br />
29<br />
confirms that the Company was fully<br />
compliant throughout the year ended<br />
31 March 2012 with all the principles<br />
and prov<strong>is</strong>ions of the good Corporate<br />
Governance and the Code of Business<br />
Conduct and Ethics.<br />
The Company’s approach to Corporate<br />
Governance enables it to understand the<br />
expectations of stakeholders, forecast<br />
trends in social, environmental and<br />
ethical requirements and to manage<br />
the Company’s performance in an<br />
appropriate manner.<br />
While the Board <strong>is</strong> sat<strong>is</strong>fied with<br />
its level of compliance with the<br />
governance requirements it recognizes<br />
that practices and procedures can<br />
always be improved, and there <strong>is</strong><br />
merit in continuously reviewing its own<br />
standards.The Board’s program of<br />
review will continue throughout the year<br />
ahead.
[ corporate governance contd.... ]<br />
The Following Chart sets out the Company’s adherence to the Corporate Governance Principles.<br />
Corporate Governance Compliance Table<br />
CSE Rule No. Subject Applicable requirement Status Compliance Details<br />
7.10.1 (a) Non Executive Directors Two or at least one third of the total number<br />
of Directors should be Non-Executive<br />
Directors, whichever <strong>is</strong> higher<br />
7.10.2 (a) Independent Directors Two or one third of Non-Executive Directors,<br />
whichever <strong>is</strong> higher, should be independent.<br />
7.10.2 (b) Independent Directors Each Non-Executive Director should submit<br />
a declaration of independence / nonindependence<br />
in the prescribed format.<br />
7.10.3 (a) D<strong>is</strong>closure relating to Directors The Board shall annually make a<br />
determination as to the independence or<br />
otherw<strong>is</strong>e of the Non-Executive Directors<br />
7.10.3 (b) D<strong>is</strong>closure relating to Directors<br />
Names of Independent Directors should be<br />
d<strong>is</strong>closed in the Annual Report.<br />
The bas<strong>is</strong> for the Board to determine a<br />
Director <strong>is</strong> Independent, if criteria specified<br />
for Independence <strong>is</strong> not met.<br />
7.10.3 (c) D<strong>is</strong>closure relating to Directors A brief resume of each Director should<br />
be included in the Annual Report and<br />
should include the Directors areas of<br />
expert<strong>is</strong>e.<br />
7.10.3 (d) D<strong>is</strong>closure relating to Directors Forthwith provide a brief resume of new<br />
Directors appointed to the Board with details<br />
specified in 7.10.3(a), (b) and (c) to the Stock<br />
Exchange.<br />
7.10.4 (a-h) Determination of<br />
Independence<br />
<strong>everyday</strong> <strong>is</strong> dif ferent<br />
ASIAN HOTELS AND PROPERTIES PLC<br />
Annual Report 2011/12<br />
30<br />
Complied Corporate<br />
Governance<br />
Complied Corporate<br />
Governance<br />
Complied Available with<br />
the Secretaries<br />
for review<br />
Complied Corporate<br />
Governance<br />
Complied Corporate<br />
Governance<br />
Complied Board of<br />
Directors<br />
(profile) section<br />
in the Annual<br />
Report<br />
Complied Corporate<br />
Governance<br />
Requirements for meeting criteria Complied Corporate<br />
Governance<br />
7.10.5 Remuneration Committee A l<strong>is</strong>ted Company shall have a Remuneration<br />
Committee.<br />
7.10.5 (a) Composition of Remuneration<br />
Committee<br />
7.10.5 (b) Functions of Human<br />
Resources & Compensation<br />
Committee<br />
Shall compr<strong>is</strong>e of Non – Executive Directors<br />
a majority of whom will be Independent.<br />
The Human Resources & Compensation<br />
Committee<br />
shall recommend the remuneration of<br />
the Chief Executive Officer and Executive<br />
Directors.<br />
Complied Corporate<br />
Governance<br />
Complied Corporate<br />
Governance<br />
Complied Corporate<br />
Governance
CSE Rule No. Subject Applicable requirement Status Compliance Details<br />
7.10.5 (c) D<strong>is</strong>closure in the Annual<br />
Report relating to Human<br />
Resources & Compensation<br />
Committee<br />
The Annual Report should set out,<br />
a. Names of Directors<br />
compr<strong>is</strong>ing the Human Resources<br />
& Compensation Committee<br />
b. Statement of Remuneration Policy<br />
7.10.6 Audit Committee<br />
c. Aggregated remuneration paid to<br />
Executive and Non – Executive Directors<br />
The Company shall have an Audit<br />
Committee.<br />
7.10.6 (a) Composition of Audit<br />
Committee<br />
Shall compr<strong>is</strong>e of Non – Executive Directors<br />
a majority of whom will be Independent.<br />
A Non – Executive Director shall be<br />
appointed as the Chairman of the<br />
Committee.<br />
Chief Executive Officer and Chief Financial<br />
Officer should attend Audit Committee<br />
Meetings.<br />
7.10.6 (b) Audit Committee Functions<br />
The Chairman of the Audit Committee or<br />
one member should be a member of a<br />
professional accounting body.<br />
Overseeing of the –<br />
� Preparation, presentation and adequacy<br />
of d<strong>is</strong>closures in the financial statements<br />
in accordance with Sri Lanka Accounting<br />
Standards<br />
� Compliance with financial reporting<br />
requirements, information requirements<br />
of the Companies Act and other relevant<br />
financial reporting related regulations<br />
and requirements<br />
� Processes to ensure that the internal<br />
controls and r<strong>is</strong>k management are<br />
adequate to meet the requirements of<br />
the Sri Lanka Auditing Standards<br />
� Assessment of the independence and<br />
performance of the external auditors<br />
7.10.6 (c) D<strong>is</strong>closure in Annual Report<br />
relating to Audit Committee<br />
Make recommendations to the Board<br />
pertaining to appointment, re-appointment<br />
and removal of external auditors, and<br />
approve the remuneration and terms of<br />
engagement of the external auditor<br />
� The Company has taken measures to<br />
maxim<strong>is</strong>e the interest Income with the<br />
ass<strong>is</strong>tance and guidance of the JKH<br />
Group Treasury Department.<br />
<strong>everyday</strong> <strong>is</strong> dif ferent<br />
ASIAN HOTELS AND PROPERTIES PLC<br />
Annual Report 2011/12<br />
31<br />
Complied Corporate<br />
Governance<br />
and the Board<br />
of Directors<br />
Reports<br />
Complied Corporate<br />
Governance<br />
Complied<br />
Complied<br />
Complied<br />
Complied<br />
Corporate<br />
Governance<br />
and the Board<br />
of Directors<br />
Reports<br />
Complied Corporate<br />
Governance<br />
and the Board<br />
of Directors<br />
Reports<br />
Complied Please<br />
refer Audit<br />
Committee<br />
Report
An ind<strong>is</strong>putable oas<strong>is</strong> in the city, th<strong>is</strong> award<br />
winning five star city hotel has become a haven<br />
for both business and le<strong>is</strong>ure travellers, where<br />
comfort and luxury are combined for an<br />
infallible treat of the senses. Imbibing global<br />
cu<strong>is</strong>ine with unparalleled dining venues and<br />
service excellence with creative innovations,<br />
th<strong>is</strong> hotel epitomizes relaxation in the city<br />
complemented with five star accessories<br />
that go beyond the norm.<br />
<strong>everyday</strong> <strong>is</strong> dif frent<br />
ASIAN HOTELS AND PROPERTIES PLC<br />
Annual Report 2011/12<br />
<strong>everyday</strong> <strong>is</strong> dif ferent<br />
ASIAN HOTELS AND PROPERTIES PLC<br />
Annual Report 2011/12<br />
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32
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velenim nullam, susto conse tin<br />
<strong>everyday</strong> <strong>is</strong> dif frent<br />
ASIAN HOTELS AND PROPERTIES PLC<br />
Annual Report 2011/12<br />
<strong>everyday</strong> <strong>is</strong> dif ferent<br />
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01
[ sustainability report ]<br />
We continue to set benchmarks, explore opportunities and<br />
innovate products and services that will take th<strong>is</strong> concept<br />
of each day being different that much further. We want<br />
our stakeholders to relate to the experience we offer and<br />
be embraced by a milieu that will make them feel special,<br />
unique and indulged.<br />
Making a positive change<br />
Preamble<br />
In becoming a benchmarked leader,<br />
our brand truly encompasses the<br />
depth of the axiom, “Every Day <strong>is</strong><br />
Different”. When it comes to our<br />
business, our ethos <strong>is</strong> to ensure that<br />
each of our stakeholders experiences<br />
a unique personal<strong>is</strong>ation, that makes<br />
their interaction with us a delightful<br />
experience. We continue to set<br />
benchmarks, explore opportunities<br />
and innovate products and services<br />
that will take th<strong>is</strong> concept of each day<br />
being different that much further. We<br />
want our stakeholders to relate to the<br />
experience we offer and be embraced<br />
by a milieu that will make them feel<br />
special, unique and indulged. But to<br />
give th<strong>is</strong> continuous experience, we also<br />
know that we have to be a step ahead<br />
of everyone else.<br />
And th<strong>is</strong> <strong>is</strong> what spurs us to make sure<br />
that each day we develop products and<br />
services that are impactful and v<strong>is</strong>ionary,<br />
that our stakeholders become partners<br />
in our journey and that as a responsible<br />
corporate steward, our dec<strong>is</strong>ions and<br />
actions must impact them positively.<br />
Through the years we have pioneered<br />
best practices, introduced global<br />
standards and imbued a platform of<br />
accountability, transparency, values and<br />
ethics to ensure that our stakeholders<br />
are truly proud to be associated with<br />
us and look forward to a continuous<br />
journey where “Every Day <strong>is</strong> Different”.<br />
About th<strong>is</strong> Report<br />
Asian Hotels and Properties PLC’s<br />
Sustainability Report presents the<br />
Group’s attempts to report on<br />
performance on the triple bottom line<br />
concept. However, it must be noted<br />
that th<strong>is</strong> year, a principal portion of the<br />
sustainability initiatives including the<br />
strategy has been led by Cinnamon<br />
Grand Colombo, which as our flagship<br />
hotel has undertaken to moot the<br />
principles, concepts and actions for<br />
sustainability under its umbrella. Th<strong>is</strong><br />
<strong>is</strong> also due to the fact that our property<br />
development sector has now been<br />
completed and handed over and hence<br />
the intervention from the Group ceases<br />
at th<strong>is</strong> point. Cinnamon Lakeside<br />
Colombo which functions as subsidiary,<br />
while aligning itself to the concepts of<br />
the overall JKH Sustainability Strategy,<br />
does not fully report in th<strong>is</strong> section, due<br />
to that hotel having its independently<br />
publ<strong>is</strong>hed Annual and Sustainability<br />
Report.<br />
The exerc<strong>is</strong>e of sustainability reporting<br />
however <strong>is</strong> a very apt exerc<strong>is</strong>e for us<br />
as we are keen on imbuing the current<br />
norms of corporate governance and<br />
sustainability demands required from us.<br />
With th<strong>is</strong> reporting process, while we<br />
are able to highlight our achievements,<br />
we can also identify the gaps that ex<strong>is</strong>t<br />
and find solutions to the challenges<br />
that ensue and focus on areas of<br />
improvement.<br />
Reporting Standards<br />
We have attempted to produce th<strong>is</strong><br />
report aligned to prevalent standards<br />
in the corporate sphere including those<br />
<strong>everyday</strong> <strong>is</strong> dif ferent<br />
ASIAN HOTELS AND PROPERTIES PLC<br />
Annual Report 2011/12<br />
34<br />
expected of us by the regulatory and<br />
standard bodies. The process carries<br />
the basics of the Global Reporting<br />
Initiative guidelines. We also adhere<br />
strictly to the government diktats<br />
mandated by the Min<strong>is</strong>try of Economic<br />
Development, the Sri Lanka Tour<strong>is</strong>m<br />
Development Authority and the Central<br />
Environmental Authority and germane<br />
organ<strong>is</strong>ations that may from time to time<br />
have an input into our operations.<br />
The report covers the Group’s<br />
performance and operations for the<br />
year up to March 31st 2012 and<br />
indicate, wherever possible, qualitative<br />
descriptions and quantitative metrics<br />
which will further augment our claims.<br />
Financial information <strong>is</strong> reported in SL<br />
Rupees.<br />
Feedback<br />
Stakeholder engagement remain integral<br />
to our sustainable development process<br />
and we would be most appreciative<br />
of feedback on th<strong>is</strong> report. External<br />
feedback and our other communication<br />
initiatives are key components to our<br />
continuous improvement strategy.<br />
We welcome any comments and<br />
suggestions that ensue constructiveness<br />
wherever possible and applicable.<br />
Please direct your comments to:<br />
Tharika Goonathilake<br />
Manager Marketing Communications &<br />
Sustainability<br />
Cinnamon Grand Colombo<br />
77, Galle Road, Colombo 03.<br />
Email : communications@cinnamongrand.com
A Letter from the Chairman<br />
Furthering our reporting process<br />
“There <strong>is</strong> a fundamental reason that<br />
we pursue systems and processes.<br />
It <strong>is</strong> simply to ensure that our<br />
overall philosophy of transparency,<br />
accountability and governance<br />
<strong>is</strong> carried through. Th<strong>is</strong> <strong>is</strong> why<br />
sustainability reporting <strong>is</strong> important to<br />
us. From a John Keells perspective,<br />
th<strong>is</strong> <strong>is</strong> an imperative, a pre-requ<strong>is</strong>ite<br />
that <strong>is</strong> needed to carry on business in<br />
any environment.<br />
Business can no longer <strong>is</strong>olate itself<br />
from its surrounds, nor can it simply<br />
journey on speculation and trends.<br />
At Asian Hotels and Properties<br />
PLC, the dynamics begin with<br />
mindset – a mindset that provokes<br />
us and invigorates us to set the<br />
trends, become the leader and set<br />
the benchmarks. In doing so, it <strong>is</strong><br />
important that we don’t lose sight of<br />
our fundamentals. And hence, we<br />
Materiality Analys<strong>is</strong><br />
Material <strong>is</strong>sues which have a significant<br />
current or future impact are analysed<br />
on the current available data and on<br />
the trends we see in external environs,<br />
monitoring stakeholder expectations<br />
and concerns through direct dialogue,<br />
feedback and other available<br />
communication channels. With th<strong>is</strong><br />
process of sustainability reporting, we<br />
have also begun identifying economic,<br />
Cinnamon Grand Colombo - where luxury <strong>is</strong> a way of life<br />
revert to th<strong>is</strong> cycle of sustainability<br />
reporting.<br />
In establ<strong>is</strong>hing and practicing the very<br />
rudiments of the triple bottom line<br />
concept, Asian Hotels and Properties<br />
PLC strives to conform to the norms<br />
of sustainability practices permeating<br />
the John Keells Group and th<strong>is</strong> year,<br />
you will observe that our flagship hotel,<br />
Cinnamon Grand Colombo has taken<br />
leadership in the Asian Hotels and<br />
Properties PLC Group’s sustainability<br />
journey. Th<strong>is</strong> we feel <strong>is</strong> a step in the<br />
right direction as given the size, scope<br />
and past records, the hotel <strong>is</strong> geared to<br />
set an example for others to emulate.<br />
There have been numerous strategies<br />
that have been initiated during the<br />
year, as you will see further on in<br />
th<strong>is</strong> report, targets mapped out<br />
and targets achieved. There are<br />
aggressive maps being chartered<br />
to reduce our carbon footprint,<br />
ensure community empowerment<br />
social and environmental <strong>is</strong>sues that will<br />
impact our stakeholders and ourselves,<br />
while also being able to observe<br />
recurring <strong>is</strong>sues and trends that need<br />
attention.<br />
It <strong>is</strong> imperative that in th<strong>is</strong> current<br />
environment of emerging competition<br />
and fast moving global trends, we<br />
imbue th<strong>is</strong> culture of materiality, wherein<br />
internally our team <strong>is</strong> cognizant of<br />
<strong>everyday</strong> <strong>is</strong> dif ferent<br />
ASIAN HOTELS AND PROPERTIES PLC<br />
Annual Report 2011/12<br />
35<br />
and customer sat<strong>is</strong>faction. There<br />
are new avenues being explored to<br />
grow our business, where with wealth<br />
creation, shareholders will continue<br />
to be nurtured, while knowledge<br />
enhancement and skill development<br />
have become a vital tool to keep the<br />
business on track and in sight of its<br />
v<strong>is</strong>ion.<br />
The process then has already begun<br />
but it <strong>is</strong> a process that will also<br />
evolve. It will be the prelude that will<br />
set the tone for the future journey,<br />
while learning from the lessons of the<br />
past. And it will certainly emphasize<br />
that Asian Hotels and Properties PLC<br />
continues its commitment to being a<br />
sustainable Company, that its positive<br />
actions will positively impact our<br />
stakeholders.<br />
Susantha Ratnayake<br />
Chairman<br />
Asian Hotels and Properties PLC<br />
our responsibility in ensuring that<br />
sustainability <strong>is</strong>sues are dealt with in<br />
the apt manner, while we also use th<strong>is</strong><br />
materiality to shape our future plans and<br />
corporate strategy.<br />
Company Profile<br />
Asian Hotels and Properties PLC comes<br />
under the umbrella of John Keells<br />
Holdings and has been in operation<br />
since September 2003. John Keells
[ sustainability report contd.... ]<br />
Holdings PLC has a h<strong>is</strong>tory that dates<br />
back to 1870 with its beginnings as<br />
a produce and exchange brokering<br />
Company, d<strong>is</strong>playing unbridled growth<br />
post independence in 1948. Today,<br />
John Keells Holdings <strong>is</strong> the largest<br />
l<strong>is</strong>ted conglomerate in Sri Lanka with<br />
its shares l<strong>is</strong>ted on the Colombo<br />
Stock Exchange and also being the<br />
first Sri Lankan Company to obtain<br />
a l<strong>is</strong>ting internationally, being quoted<br />
on the Luxembourg Stock Exchange.<br />
The Group, with its highly diversified<br />
presence in transportation, le<strong>is</strong>ure,<br />
property, consumer foods and retail,<br />
financial services and technology has<br />
companies in India, Mauritius, Maldives,<br />
Singapore, UK, USA and the UAE.<br />
Asian Hotels and Properties PLC<br />
<strong>is</strong> primarily involved in the le<strong>is</strong>ure,<br />
real estate development, retail and<br />
condominium development industries<br />
in Sri Lanka. It <strong>is</strong> headed by a Board of<br />
Directors led by the Chairman of John<br />
Keells Holdings supported by some from<br />
the Main Board of the parent Company<br />
and other Directors brought in to add<br />
Our Stakeholders and How We Engage Them<br />
value to the relevant business operations<br />
the Company <strong>is</strong> engaged in with their<br />
speciality and expert<strong>is</strong>e.<br />
The Sub Div<strong>is</strong>ions which come under the<br />
purview of Asian Hotels and Properties<br />
PLC are the Property Development<br />
Div<strong>is</strong>ion encompassing The Monarch<br />
and The Emperor at Crescat City and<br />
The Crescat Boulevard, while the Hotel<br />
Div<strong>is</strong>ion constitutes Cinnamon Grand<br />
Colombo, with Cinnamon Lakeside<br />
Colombo as subsidiary.<br />
Sustainability Policy<br />
Being a Company under the umbrella<br />
of John Keells Holdings, we mirror<br />
the tenets of the parent Company’s<br />
sustainability policy, striving to operate<br />
within the sustainability policy and<br />
guidelines etched within the corporate<br />
ethos.<br />
The John Keells Holdings<br />
Sustainability Policy:<br />
Sustainable development <strong>is</strong> a globally<br />
accepted approach to sustaining<br />
economic growth without harming our<br />
Investors Shareholders, Institutional investors, Banks,<br />
Multilateral finance agencies<br />
Government Government of Sri Lanka, Relevant Government<br />
Min<strong>is</strong>tries<br />
Legal & Regulatory<br />
Bodies<br />
Local Authorities, Municipal Council, Bribery<br />
Comm<strong>is</strong>sion, Inland Revenue, Customs<br />
Department, Colombo Stock Exchange, Sri<br />
Lanka Tour<strong>is</strong>m<br />
Business Partners Suppliers, Valued business partners, Contractual<br />
partners<br />
Society / Pressure<br />
groups / Media<br />
Industry Peers/<br />
Competitors<br />
<strong>everyday</strong> <strong>is</strong> dif ferent<br />
ASIAN HOTELS AND PROPERTIES PLC<br />
Annual Report 2011/12<br />
36<br />
planet or exhausting its resources while<br />
improving the quality of life for its current<br />
and future inhabitants. Long term value<br />
creation for our varied stakeholder<br />
groups depends on the sustainability<br />
of the performance of our businesses,<br />
our environment and the communities in<br />
which we operate. In th<strong>is</strong> endeavour, we<br />
are committed to achieving the highest<br />
standards of corporate citizenship.<br />
Aligned to th<strong>is</strong> policy, AHPPLC strives<br />
to conduct activities that would reflect<br />
the expected high standards and best<br />
practices expected of a Company<br />
coming under the umbrella of John<br />
Keells Holdings. Th<strong>is</strong> includes being<br />
in compliance with all regulatory<br />
requirements, while ensuring an<br />
accountable and transparent culture<br />
permeated in our relationships with all<br />
our stakeholders. We strive to create<br />
an empowering and enabling work<br />
environment for our team while also<br />
being mindful that our customers’<br />
aspirations must be exceeded and<br />
therefore all our products and services<br />
must be of the highest quality. Into<br />
Annual Reviews, Quarterly Reports, One on One<br />
Meetings and Phone Calls,<br />
Meetings, D<strong>is</strong>cussions, Presentations and<br />
Briefings<br />
Regular meetings and D<strong>is</strong>cussions<br />
Regular meetings, Correspondence, Monthly<br />
market reports, Conference calls and E-mails<br />
Opinion Leaders, Media, Environmental Groups, Correspondence, D<strong>is</strong>cussions, Media coverage,<br />
Certification and Accreditation<br />
Trade Associations, Competitors Participation in Conferences/D<strong>is</strong>cussion forums,<br />
Representing associations<br />
Employees All team members Regular forums, Surveys, One to one<br />
performance reviews<br />
Customers Hotels’ resident and walk-in guests, Banquet and<br />
F&B customers, Renters, Lessors, Owners,<br />
Communities Schools, Entrepreneurs, Hospitals, Rural<br />
craftsmen and art<strong>is</strong>tes, SMEs, Other community<br />
segments who interact with AHPPLC<br />
One to one interaction, D<strong>is</strong>cussions, Surveys,<br />
Fellowship events<br />
One to one interactions, Correspondence,<br />
D<strong>is</strong>cussions, Forums, Regular meetings
th<strong>is</strong> equation, we bring in our supply<br />
chain and valued business partners as<br />
well as our communities where open<br />
communication and free dialogue<br />
enables us to work in harmony with<br />
these stakeholders. We remain<br />
cognizant of our responsibility of striving<br />
to reduce our carbon footprint and<br />
ensure that a healthier planet <strong>is</strong> left for<br />
future generations to thrive in.<br />
Governance<br />
Coming under the umbrella of John<br />
Keells Holdings PLC, a conglomerate<br />
of repute, we strictly conform to the<br />
stringent governance and accounting<br />
policies guidelines followed by the<br />
Group. John Keells Holdings <strong>is</strong><br />
committed to upholding the highest<br />
standards of business integrity and<br />
professional ethics, which, judging by<br />
the accolades received from numerous<br />
entities committed to high governance<br />
principles, emphas<strong>is</strong>es that AHPPLC too<br />
remains aligned to the applicable diktats.<br />
The Board <strong>is</strong> responsible for strategic<br />
direction and overall policy, while the<br />
relevant CEOs are then delegated with<br />
the responsibility of implementation.<br />
These are all performed according<br />
to pre-determined operating and<br />
management structures to ensure<br />
streamlining of dec<strong>is</strong>ions, transparency,<br />
accountability and sincerity of action.<br />
Our financial, governance and<br />
r<strong>is</strong>k management policies are in<br />
conformance to the standards and<br />
guidelines laid down by the Colombo<br />
Stock Exchange, the Institute of<br />
Chartered Accountants of Sri Lanka,<br />
the Companies Act and other relevant<br />
statutory authorities and laws applicable<br />
to govern such <strong>is</strong>sues. In addition,<br />
Cinnamon Grand has identified<br />
r<strong>is</strong>k areas that may have an impact<br />
individually on our business, which<br />
has led it to establ<strong>is</strong>h and implement<br />
streamlined processes and controls to<br />
minim<strong>is</strong>e these r<strong>is</strong>ks and take preventive<br />
action wherever necessary. Each<br />
r<strong>is</strong>k area has an accountable Head<br />
of Department who <strong>is</strong> titled a ‘R<strong>is</strong>k<br />
Owner’ and mans a team who keep<br />
abreast of the r<strong>is</strong>ks that may occur and<br />
immediately take the necessary course<br />
of action and where necessary brings it<br />
to the notice of the Chief Executive. A<br />
more detailed version of our corporate<br />
governance and r<strong>is</strong>k management<br />
practices <strong>is</strong> detailed within th<strong>is</strong> report.<br />
We also remain committed to the<br />
corporate values and written code of<br />
conduct prevalent within the Group,<br />
wherein the Board of Directors, senior<br />
management and employees are<br />
expected to strictly adhere and follow<br />
in performing official duties, with the<br />
overarching principle of ensuring that<br />
the Group image remains positive and<br />
pragmatic.<br />
JKH Corporate Values<br />
We are passionate about<br />
� Changing constantly, re-inventing<br />
and evolving<br />
� Striving to get things right the first<br />
time<br />
� Doing the right things always<br />
� Constantly ra<strong>is</strong>ing the bar<br />
� Fostering a great place to work<br />
� Building strong relationships based<br />
on openness and trust<br />
<strong>everyday</strong> <strong>is</strong> dif ferent<br />
ASIAN HOTELS AND PROPERTIES PLC<br />
Annual Report 2011/12<br />
37<br />
The four basic principles of the JKH<br />
code of conduct and ethics are;<br />
� The allegiance to the Company and<br />
the Group<br />
� The compliance with rules and<br />
regulations applying in the territories<br />
that the group operates in<br />
� The conduct of business in an<br />
ethical manner at all times and in<br />
keeping with acceptable business<br />
practices<br />
� The exerc<strong>is</strong>e of professional<strong>is</strong>m and<br />
integrity in all business and ‘public’<br />
personal transactions<br />
John Keells Le<strong>is</strong>ure Sector<br />
In November 2010, the John Keells<br />
Le<strong>is</strong>ure Sector unveiled and cascaded<br />
its v<strong>is</strong>ion and five pledges to the<br />
entire JKL team in order to create the<br />
apt environment for Associates to<br />
be motivated and energized to truly<br />
become the Trendsetter in Hospitality in<br />
Sri Lanka. Judging by the pioneering<br />
and innovative efforts of the city hotels<br />
and resorts under th<strong>is</strong> umbrella, the five<br />
pledges have surely become a way of<br />
life for the Sector Team.<br />
One of the facets that made the pledges<br />
unique was that it allowed self judgment,<br />
placing a qualifying factor for the<br />
Associate, indicating adhering, shorfalls<br />
or working well under the pledge. Th<strong>is</strong><br />
feature naturally brought in extensive<br />
results as each Associate was given<br />
the motivation to strive towards their<br />
individual capabilities which eventually<br />
did permeate to h<strong>is</strong>/her place of work.
V<strong>is</strong>ion<br />
[ sustainability report contd.... ]<br />
We will always be the Hospitality<br />
Trendsetter<br />
The Five Pledges<br />
I will Get It Right the First Time - all<br />
the Time<br />
I pledge to use all facts available to<br />
me and my insights and experiences<br />
to evaluate a range of options before<br />
making a dec<strong>is</strong>ion and do my job in a<br />
way that no re-work <strong>is</strong> necessary<br />
I will Care<br />
I pledge to care for and respect people,<br />
property and information, to be mindful<br />
and considerate in my words and deeds,<br />
thinking about their consequences for<br />
others<br />
I will Stand Out wherever I am<br />
I pledge to make a unique contribution,<br />
using my abilities and gifts to create<br />
memorable moments for our guests and<br />
to be genuine in whatever I say and do<br />
I will Empower<br />
I pledge to give others and myself the<br />
freedom to take care of our guests,<br />
the authority to do whatever it takes to<br />
sat<strong>is</strong>fy their needs and the protection<br />
from rebuke if these actions are in the<br />
best interest of the guest (as long as it <strong>is</strong><br />
moral, ethical and legal)<br />
I will be Green<br />
I pledge to respect, preserve and protect<br />
the beautiful natural world and valuable<br />
resources around me, to reduce waste<br />
and energy consumption, re-use and recycle<br />
materials wherever possible<br />
The results were more than evident<br />
when the Sector celebrated the true<br />
spirit of the Team at the John Keells<br />
Le<strong>is</strong>ure Awards which was held to<br />
highlight the various initiatives and<br />
projects embarked upon the various<br />
teams. The City hotels did admirably<br />
well when Cinnamon Grand Colombo<br />
were conferred awards under all five<br />
pledges, and also the “Innovation” and<br />
the coveted “Spirit of Le<strong>is</strong>ure Award”,<br />
winning a total of seven awards, while<br />
Cinnamon Lakeside underlined the<br />
workings of the pledges in their daily<br />
operations, winning three awards.<br />
Sustainability Responsibility<br />
Based on these five pledges and the<br />
v<strong>is</strong>ion unveiled by the JK Le<strong>is</strong>ure Sector,<br />
Cinnamon Grand Colombo establ<strong>is</strong>hed a<br />
dedicated team, headed by the Manager<br />
Sustainability to be responsible for<br />
Sustainability initiatives, meeting targets<br />
and mapping shortfalls.<br />
Positively impacting the industry and<br />
economy<br />
In both the property development sector<br />
and the Hotel sector within the city<br />
hotel milieu, AHPPLC holds fast to its<br />
leadership position, having changed the<br />
skyscape of the commercial capital of<br />
the country with its iconic condominium<br />
complexes and with both Cinnamon<br />
Grand Colombo and Cinnamon Lakeside<br />
Colombo deemed as the Best Five Star<br />
City Hotels in the country. The latter<br />
specifically, <strong>is</strong> not an easy laurel to have<br />
been conferred, given that the city hotel<br />
environment does have a considerable<br />
presence of international hotel chains<br />
and it <strong>is</strong> certainly commendable that th<strong>is</strong><br />
indigenous totally Sri Lankan brand has<br />
reached the zenith.<br />
In the past year, the thrust towards<br />
adding impetus to the tour<strong>is</strong>m<br />
development strategy gained<br />
momentum with numerous global hotel<br />
chains expressing interest and signing<br />
agreements to become a part of the<br />
country’s hospitality landscape. Th<strong>is</strong> we<br />
consider to be extremely positive as not<br />
only does it showcase the confidence<br />
that the country has garnered among<br />
foreign investors and thus growth<br />
potential, but it also fuels employment<br />
generation, higher purchasing power,<br />
better lifestyles and from an industry<br />
perspective, will infuse a continuous<br />
improvement platform and global best<br />
practices and standards. Given that<br />
Sri Lanka <strong>is</strong> env<strong>is</strong>ioning to attract 2.5<br />
million high-end tour<strong>is</strong>ts by 2016, it<br />
<strong>is</strong> imperative that the products and<br />
<strong>everyday</strong> <strong>is</strong> dif ferent<br />
ASIAN HOTELS AND PROPERTIES PLC<br />
Annual Report 2011/12<br />
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services that Sri Lanka offers <strong>is</strong> on par or<br />
better still exceeds, international norms.<br />
As a Group, we have contributed<br />
considerably to the development of both<br />
the property development sector and<br />
le<strong>is</strong>ure industry. The Monarch and now<br />
The Emperor, which was completed<br />
th<strong>is</strong> year, has been a strong attraction<br />
in bringing in foreign exchange by both<br />
expatriate Sri Lankans and to a lesser<br />
extent foreigners who considered these<br />
condominiums as astute investments.<br />
Th<strong>is</strong> proved to be apodeictic, as from<br />
the time of the pre-sale to handing over,<br />
the condominiums appreciated from<br />
60% to 100% in true value.<br />
Similarly, both city hotels have been<br />
active contributors to the macro<br />
economic landscape both from an<br />
industry perspective and development<br />
aspect. Besides being the largest<br />
employer among the city hotels,<br />
collectively, the two hotels hold the<br />
largest number of rooms and the<br />
largest number of restaurants in the city<br />
hotel landscape. Hence, th<strong>is</strong> makes it<br />
the largest contributor in the Tour<strong>is</strong>m<br />
Development Levy and Taxation from<br />
city hotels.<br />
Cinnamon Grand in particular, having<br />
crossed the Rs. 1 Bn mark in profitability<br />
th<strong>is</strong> year, which certainly <strong>is</strong> a landmark<br />
achievement not only within the John<br />
Keells Group Le<strong>is</strong>ure Sector but also<br />
from the perspective of a singular hotel’s<br />
contribution to TDL, VAT and service<br />
charge. It also holds the largest room<br />
share from among the city hotels at<br />
32%, the highest revenue share at<br />
32.6% and resultant to th<strong>is</strong> highest Rev<br />
PAR at Rs. 10,482, Yield Premium at<br />
127% and penetration at 124%, all clear<br />
quantitative leadership features that<br />
firmly grants it und<strong>is</strong>puted leadership.<br />
Given the reputation both hotels have<br />
garnered among the corporate entities,<br />
there was significant improvement in the<br />
number of corporate guests staying at<br />
the two hotels and thus, given the higher<br />
customer profile, also saw an increase in
Cinnamon Grand was the preferred venue for internationally acclaimed personalities - here legendary Bollywood singer Asha Bhosle <strong>is</strong> being welcomed<br />
by Director Rooms Div<strong>is</strong>ion Chr<strong>is</strong> Quyn<br />
per day spend as well auguring very well<br />
for the industry in general.<br />
Hence, AHPPLC’s contribution in<br />
taxation th<strong>is</strong> year amounted to a healthy<br />
Rs. 873 Mn, which certainly augurs<br />
well for the accelerated development<br />
strategy being employed for the country.<br />
Th<strong>is</strong> total taxation component collates<br />
VAT which <strong>is</strong> Rs. 564 Mn, Income tax at<br />
Rs. 110 Mn, NBT noted at Rs. 131 Mn<br />
among other details. What <strong>is</strong> significant<br />
<strong>is</strong> also that Rs. 59 Mn was paid out as<br />
Tour<strong>is</strong>m Development Levy, which <strong>is</strong><br />
a sizable contribution to the National<br />
Tour<strong>is</strong>m Development Strategy which <strong>is</strong><br />
the fundamental platform for developing<br />
the le<strong>is</strong>ure and hospitality industry.<br />
The AHPPLC Group employs a total of<br />
2,103 associates, which signifies the<br />
astute expansion strategy that has been<br />
implemented and also the contribution it<br />
has infused in generating employment,<br />
especially for young people, as of th<strong>is</strong>, a<br />
total of 799 are below thirty years of age.<br />
Cinnamon Grand Colombo employs<br />
500, while Cinnamon Lakeside employs<br />
293. With our business showing<br />
assured signs of growth, we have also<br />
been directly involved in seeing our<br />
valued business partners increase their<br />
team numbers to cater to our increasing<br />
demands. Similarly, contract employee<br />
numbers have seen increases and<br />
thus, spin off business ventures have<br />
been mooted with a wider portfolio of<br />
products and services demanding more<br />
supply and input from our partners.<br />
Th<strong>is</strong> naturally signals cascading levels<br />
of employment generation across the<br />
board.<br />
The Group <strong>is</strong> synonymous with infusing<br />
global best practices and operating in<br />
a milieu of continuous improvement.<br />
Th<strong>is</strong> has thus seen an extensive array of<br />
kudos and accolades being presented to<br />
the various companies within the Group,<br />
which <strong>is</strong> evidence that not only are the<br />
entities sound in governance, ethics<br />
and accountability, but it also walks<br />
the talk in ensuring that all practices,<br />
standards and regulations are espoused<br />
and constantly reviewed and upgraded.<br />
Th<strong>is</strong> has also served in creating industry<br />
benchmarks.<br />
Our national contribution <strong>is</strong> further<br />
augmented in that Cinnamon Grand<br />
<strong>is</strong> deemed as the preferred partner for<br />
most national events, some being held<br />
abroad. The hotel has unwaveringly<br />
supported the national cricket team and<br />
hosted not only the Sri Lankan team<br />
but also the touring teams continuously,<br />
whenever tournaments are played in<br />
Colombo. Th<strong>is</strong> has now extended to<br />
the hotel also providing outdoor catering<br />
services at match venues.<br />
In addition, when Sri Lanka bid for the<br />
Commonwealth Games in St. Kitts,<br />
Cinnamon Grand was billed as the<br />
hospitality partner and requested to<br />
showcase the country, its cu<strong>is</strong>ine and<br />
attractive features. One of the biggest<br />
challenges faced by the team was the<br />
re-enactment of a rural Sri Lankan<br />
Village, a Kada Mandiya. However even<br />
<strong>everyday</strong> <strong>is</strong> dif ferent<br />
ASIAN HOTELS AND PROPERTIES PLC<br />
Annual Report 2011/12<br />
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with considerable limitations given that<br />
St. Kitts has no Sri Lankan diplomatic<br />
presence, the Cinnamon Grand team<br />
managed to ensure, one of the most<br />
successful showcasing of the country<br />
ever seen. From cadjan to clay pots,<br />
coconut shell spoons and cu<strong>is</strong>ine that<br />
was authentically Sri Lankan, the team<br />
produced an amazing canvas of Sri<br />
Lanka within 24 hours of arrival, leaving<br />
no room for m<strong>is</strong>takes, unequivocally<br />
basing its success on the JKL Pledge<br />
of ‘I will get it right the first time all the<br />
time’.
[ sustainability report contd.... ]<br />
Awards and Accolades<br />
AHPPLC<br />
Annual Report Awards<br />
Silver Award at the Annual Report<br />
Awards 2011 organ<strong>is</strong>ed by the Institute<br />
of Chartered Accountants of Sri Lanka<br />
(ICASL) for Diversified Holdings with<br />
upto Five Subsidiaries.<br />
Cinnamon Lakeside Colombo<br />
Sri Lanka Tour<strong>is</strong>m<br />
Best Five Star City Hotel for 2010<br />
Annual Report Awards<br />
� Bronze Award at the Annual Report<br />
Awards 2011 organ<strong>is</strong>ed by the<br />
Institute of Chartered Accountants of<br />
Sri Lanka (ICASL) in the Hotel Sector<br />
World Spice Festival<br />
� First Place - Colombo Chicken Curry<br />
Food Competition<br />
� EGB Mocktail Champion of the Year<br />
Runner Up for Best Themed Stall<br />
� Colombo Municipal Council A Grade<br />
in Hotel Hygiene Classification Unit<br />
� Third Place in Bocu d’Or Cooking<br />
Competition<br />
Green Globe Certification<br />
� First Five Star to gain certification<br />
and only Sri Lankan hotel to be recertified<br />
Cinnamon Grand Colombo<br />
Sri Lanka Tour<strong>is</strong>m Awards<br />
� Best Host Hotel – Culture (Nuga<br />
Gama)<br />
The Miele Guide Certification<br />
� One of Asia’s Best Restaurants<br />
(Lagoon)<br />
Tripadv<strong>is</strong>or<br />
� No 1 Five Star Hotel in Sri Lanka<br />
LIVING Magazine Hotel Awards<br />
� Best City Hotel Award<br />
A World of Choice – Emirates Holidays<br />
� Best City Hotel – Five Star Rating<br />
World Spice Food Festival<br />
� Sri Lanka Tour<strong>is</strong>m Best Themed<br />
Restaurant (The Courtyard)<br />
� Colombo Cooking Challenge Silver<br />
Medal<br />
All Island Marie Brizard Bartender<br />
Cocktail Competition<br />
� All Island Championship Award (Gold<br />
Medal) in Flaring Category<br />
� All Island Championship Award (Gold<br />
Medal) in Classic Cocktail Category<br />
� Silver Medal for Best Creative<br />
Cocktail<br />
� Friendliest Bartender Award<br />
� Best Presented Cocktail Award<br />
� Bronze Medal (Classical Category)<br />
Annual Culinary Awards 2011<br />
� Gold Excellence Award for<br />
Outstanding Excellence (total of 35<br />
Medals)<br />
Colombo Municipal Council<br />
� Best Five Star Kitchen in the City<br />
John Keells Le<strong>is</strong>ure Awards<br />
� Highest number of awards by<br />
a single hotel, winning in all five<br />
pledges as well as the “Innovation”<br />
and “Spirit of Le<strong>is</strong>ure” awards.<br />
Green Globe Certification<br />
� Highest percentage for a city hotel<br />
Cinnamon Grand has surely set the<br />
standards for five star hospitality in Sri<br />
Lanka and in the wake of its industry<br />
accolades, seen a flood of similar<br />
practices coming into the fray among<br />
<strong>everyday</strong> <strong>is</strong> dif ferent<br />
ASIAN HOTELS AND PROPERTIES PLC<br />
Annual Report 2011/12<br />
40<br />
other five star city hotels. Similarly, the<br />
hotel <strong>is</strong> used as a case study in growing<br />
an indigenous brand to become a force<br />
in international hoteliering by numerous<br />
professional and academic organ<strong>is</strong>ations<br />
which once again, <strong>is</strong> evidence of the<br />
positive influence that <strong>is</strong> permeated to<br />
develop industry and business.<br />
The emphas<strong>is</strong> to maintaining high<br />
standards <strong>is</strong> further evidenced when the<br />
Colombo Municipal Council accorded<br />
the Cinnamon Grand Kitchen with<br />
the status of ‘Role Model Kitchen’ in<br />
addition to the Best Five Star Kitchen<br />
in the City Award, conferred due to<br />
its stringent hygiene standards, which<br />
augurs well for uplifting standards for the<br />
entire industry.<br />
With the extraordinary results Cinnamon<br />
Grand has reaped in th<strong>is</strong> year, it<br />
also continues to ensure that these<br />
results are quantified positively to all<br />
stakeholders, especially its team which<br />
remains very aligned to the hotel’s v<strong>is</strong>ion.<br />
Thus, service charge levels, which are<br />
the highest in the industry and averaging<br />
to Rs. 28,871 per month for th<strong>is</strong> year,<br />
<strong>is</strong> presented to every single associate,<br />
without d<strong>is</strong>crimination of grade, position<br />
or standing. Th<strong>is</strong> <strong>is</strong> yet another practice<br />
that <strong>is</strong> unique to Cinnamon Grand and<br />
would hopefully set the trend for other<br />
hotels to follow.<br />
Developing Skills<br />
Our training and development initiatives<br />
are comprehensive and far-reaching,<br />
designed to ensure that our team not<br />
only works on the platform of the ‘right<br />
person for the right job’ but also has the<br />
apt knowledge and skills to add value<br />
to their roles and responsibilities. Each<br />
team member <strong>is</strong> singularly identified for<br />
their leadership and pragmatic qualities.<br />
They are aligned to the Company’s<br />
v<strong>is</strong>ion and a future path <strong>is</strong> imbued as a<br />
knowledge gaining exerc<strong>is</strong>e to enable<br />
them to use the knowledge garnered,<br />
not only for their personal career<br />
advancement, but also to develop the<br />
workplace and industry as well. Th<strong>is</strong><br />
eventually permeates to having higher<br />
skills and knowledge levels within
Sector Financial Controller, Ravi Wijewantha receiving<br />
the Bronze Award at the Annual Reports Awards 2011<br />
conducted by ICASL<br />
the industry, which has been seen,<br />
especially at the two le<strong>is</strong>ure properties.<br />
With customers requesting higher<br />
service levels and becoming more<br />
d<strong>is</strong>cerning, our team has delivered<br />
beyond expectation as <strong>is</strong> seen later on in<br />
th<strong>is</strong> report, in the Customer Sat<strong>is</strong>faction<br />
Survey findings. There <strong>is</strong> almost a<br />
compulsory requirement that team<br />
members think out of the box and th<strong>is</strong><br />
has resulted in unique and innovative<br />
product and service developments that<br />
have surely etched leadership paths in<br />
the industry.<br />
However, developing skills <strong>is</strong> not just<br />
among the team. We feel responsible<br />
and duty bound to permeate knowledge<br />
among other young people who would<br />
benefit with the apt exposure. As an<br />
example, th<strong>is</strong> thought process has<br />
driven Cinnamon Grand to do the<br />
following, which in effect has seen<br />
considerable contribution into the<br />
industry from a knowledge garnering<br />
perspective.<br />
� Cinnamon Grand trained eight<br />
of Sri Lanka’s top chefs for the<br />
Culinary Olympics in October th<strong>is</strong><br />
year. The chefs representing<br />
different hotels from all parts of Sri<br />
Lanka, underwent culinary training<br />
at Cinnamon Grand’s signature<br />
restaurants with immense input<br />
from the hotel’s chefs, special<strong>is</strong>ing<br />
in signature cu<strong>is</strong>ine. Th<strong>is</strong> <strong>is</strong> also<br />
the first time that a team of chefs<br />
from different hotels <strong>is</strong> representing<br />
Sri Lanka as a singular team and<br />
certainly an accolade for Cinnamon<br />
Cinnamon Grand General Manager Rohan Karr receiving the Best Host Hotel Culture Award<br />
for Nuga Gama at Sri Lanka Tour<strong>is</strong>m Awards 2011<br />
Grand, to have pioneered yet<br />
another initiative for the industry.<br />
� Apprenticeship and industrial training<br />
was provided for an average of 162<br />
students twice a year from the Sri<br />
Lanka Institute of Tour<strong>is</strong>m and Hotel<br />
Management (SLITHM) and other<br />
private hotel schools <strong>is</strong>landwide.<br />
� A structured Management Trainee<br />
Development Programme was<br />
developed for Hotel School<br />
graduates and final year university<br />
students last year and <strong>is</strong> currently<br />
being successfully implemented.<br />
� An 18 month cookery training<br />
programme <strong>is</strong> conducted annually<br />
for school leavers to encourage<br />
them to venture into their own<br />
businesses, thus creating an<br />
entrepreneurial pool of young people<br />
who will be aptly equipped to make<br />
a success of their venture.<br />
� Knowledge sharing and<br />
d<strong>is</strong>semination among members<br />
of professional organ<strong>is</strong>ations on<br />
subjects ranging from leadership to<br />
innovation, using Cinnamon Grand<br />
Colombo as a case study that will<br />
encourage others to follow similar<br />
tenets in developing their businesses<br />
and individual selves.<br />
Contributions to industry strategy<br />
and journey ahead<br />
Actively participating in industry related<br />
<strong>is</strong>sues via forums and d<strong>is</strong>cussions<br />
while sharing the experiences and<br />
knowledge within our organ<strong>is</strong>ation,<br />
Cinnamon Grand Colombo remains very<br />
proactive in industry <strong>is</strong>sues and <strong>is</strong> a key<br />
contributor to d<strong>is</strong>cussions pertaining<br />
<strong>everyday</strong> <strong>is</strong> dif ferent<br />
ASIAN HOTELS AND PROPERTIES PLC<br />
Annual Report 2011/12<br />
41<br />
to tour<strong>is</strong>m development and strategy<br />
mooted by the public and private sector.<br />
A unique initiative by Cinnamon Grand<br />
th<strong>is</strong> year was the launch of a First Day<br />
Cover to mark World Tour<strong>is</strong>m Day<br />
which positions it as the first hotel in the<br />
post war era to celebrate the country’s<br />
heritage. The depiction of facets of<br />
Nuga Gama, which in itself <strong>is</strong> an icon in<br />
sustainable best practices, showcased<br />
the uniqueness of the country’s tour<strong>is</strong>m<br />
product. The ceremony, held under<br />
the 200 year old banyan tree which <strong>is</strong><br />
depicted on the stamp along with the<br />
‘Gamagedara’ and the rustic bridge<br />
known as the ‘Edanda’ in the village,<br />
was <strong>is</strong>sued by the Post Master General<br />
of Sri Lanka. The first day cover of<br />
th<strong>is</strong> 30mm x 30mm Rs. 5 stamp which<br />
falls into the personal<strong>is</strong>ed category<br />
was presented to Chief Guest Hon.<br />
Min<strong>is</strong>ter of Economic Development,<br />
Basil Rajapakse, while the d<strong>is</strong>tingu<strong>is</strong>hed<br />
gathering included the Deputy Min<strong>is</strong>ter<br />
of Economic Development Laxman Yapa<br />
Abeywardena, Director of the Philatelic<br />
Bureau Channa Silva and the diplomatic<br />
corps.<br />
Cinnamon Grand <strong>is</strong> also a member of<br />
the Ceylon Chamber of Commerce,<br />
the Pacific Asia Travel Association,<br />
Indo-Lanka Chamber of Commerce,<br />
American Chamber of Commerce,<br />
Sri Lanka Conventions Bureau, SKAL<br />
International and the Tour<strong>is</strong>t Hotel<br />
Association of Sri Lanka. In addition,<br />
the hotel holds membership in business<br />
councils of Sri Lanka for Britain, Japan,<br />
New Zealand and Malaysia, which adds
[ sustainability report contd.... ]<br />
impetus to gaining awareness of regional<br />
business trends as well as contribute<br />
towards the regional and global dec<strong>is</strong>ion<br />
making processes.<br />
Cinnamon Lakeside too contributes<br />
significantly to business strategies and<br />
charters with extensive memberships<br />
being held in business councils for<br />
Canada, the Maldives, Malaysia, Britain,<br />
Netherlands, Australia-New Zealand,<br />
Japan, Poland, France, Singapore, Italy,<br />
Germany, Russia, Pak<strong>is</strong>tan, Vietnam and<br />
the Indo-Lanka Chamber of Commerce<br />
and Industry.<br />
Fuelling the F&B industry<br />
Between Cinnamon Grand and<br />
Cinnamon Lakeside, Colombo city has<br />
the largest number of restaurants under<br />
a single umbrella and the largest options<br />
of F&B choices with probably the<br />
country’s most innovative F&B features.<br />
Th<strong>is</strong> undoubtedly sets the stage for the<br />
industry to gear itself towards uplifting<br />
standards and introduce more F&B<br />
innovations, to add to what the two<br />
Cinnamon City Hotels have to offer.<br />
Cinnamon Grand todate remains the<br />
largest choice in F&B under one roof,<br />
with thirteen unique epoch making<br />
dining options. It <strong>is</strong> also the hotel in<br />
the city that has the highest number<br />
Cinnamon Grand’s eclectic range of cu<strong>is</strong>ine<br />
of buffets on a Sunday. Besides<br />
Lagoon, the open sea-food market<br />
styled restaurant and Nuga Gama<br />
which imbues the ‘look and feel’ of<br />
the authentic rural village in the heart<br />
of the city constructed on prem<strong>is</strong>e of<br />
sustainability, the unprecedented awards<br />
won by the team for numerous F&B<br />
products and practices, has surely set<br />
the trend.<br />
Similarly, Cinnamon Lakeside, with its<br />
collation of ten F&B offerings including<br />
the innovative cru<strong>is</strong>ing restaurant, 8<br />
Degrees on the Lake, has created a<br />
leadership presence that translates into<br />
a natural upliftment of industry offerings.<br />
The myriad food festivals seen over<br />
the years has also introduced wider<br />
options in cu<strong>is</strong>ine, especially in bringing<br />
lesser known cu<strong>is</strong>ine for customers to<br />
experience.<br />
Making a Difference to our Valued<br />
Business Partners<br />
Our valued business partners are<br />
extensive in category and nature, but<br />
have, by working with us, united on<br />
the singular platform of continuous<br />
improvement. Given that we are<br />
a people business, working on the<br />
foundation of, ‘By the people for the<br />
people’, it <strong>is</strong> imperative that our valued<br />
business partners, who encompass<br />
<strong>everyday</strong> <strong>is</strong> dif ferent<br />
ASIAN HOTELS AND PROPERTIES PLC<br />
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42<br />
everyone from contractual labour,<br />
farmers from rural Sri Lanka, produce<br />
suppliers, rural craftsmen, village<br />
cook women at Nuga Gama, retired<br />
tailors who help us in our Banners to<br />
Bags project and suppliers for all our<br />
requirements, benefit from working<br />
with us. They are very centric to the<br />
sustainable tenet in our supply chain.<br />
Given that the entities they partner<br />
are award winning organ<strong>is</strong>ations that<br />
emphas<strong>is</strong>e on best practices and global<br />
standards, the cycle must continue to<br />
ensure that our valued business partners<br />
too are aware of the stringent standards<br />
and are equipped to conform and<br />
comply. Th<strong>is</strong> will in turn, ensure that their<br />
standards and emphas<strong>is</strong> to quality and<br />
productivity <strong>is</strong> enhanced.<br />
Through continuous training,<br />
development, dialogue and hands<br />
on d<strong>is</strong>cussions with these diverse<br />
stakeholder segments, we have seen a<br />
palpable improvement in the operations<br />
of all our valued business partners.<br />
Th<strong>is</strong> certainly augurs well for creating<br />
a sustainable business, where long<br />
term relationships are the panacea for<br />
continuity, development and constant<br />
improvement.<br />
Developing micro and small<br />
entrepreneurs<br />
An extensive network of farmers and<br />
producers form an integral link to<br />
the Cinnamon Grand supply chain.<br />
Sourcing over 20% of the total stocks<br />
of vegetables, seafood and fruit from<br />
rural suppliers, Nuga Gama, which <strong>is</strong><br />
the hotel’s Sri Lankan restaurant, works<br />
almost exclusively micro and small<br />
farmers and entrepreneurs. Th<strong>is</strong> <strong>is</strong><br />
truly representative of the sustainability<br />
culture we want to imbue, not only at<br />
Nuga Gama but across our properties,<br />
evidenced by the introduction of<br />
indigenous fruit and vegetables into<br />
menus in most restaurants, local sweets<br />
and confectionery in order to promote<br />
local produce.<br />
Nuga Gama also employs about thirty<br />
local craft families enabling them to
A selection of crafts that are sold at the Nuga Gama to<br />
promote small scale traditional industries<br />
supply their craft through the shop at<br />
Nuga Gama and gain a sustainable<br />
income. These craftsmen prior to th<strong>is</strong>,<br />
have had no exposure to urban markets<br />
nor have they been able to market their<br />
crafts beyond their villages. Similarly,<br />
the restaurant gains the expert<strong>is</strong>e of<br />
village women to cook true authentic<br />
Sri Lankan fare to ensure that the true<br />
flavour of Sri Lankan cu<strong>is</strong>ine <strong>is</strong> retained<br />
within the restaurant. These women<br />
are thus empowered with not only a<br />
sustainable income having showcased<br />
their inherent talents in the village<br />
kitchen, but are also trained to ensure<br />
conformance to five star hotel standards<br />
in both safety and hygiene, which<br />
naturally improves their knowledge<br />
threshold.<br />
Promoting local craft, culture and<br />
heritage<br />
Very intent on promoting the diverse<br />
platforms of Sri Lankan craft, culture<br />
and heritage to customers, Cinnamon<br />
Grand brought in a new dimension to<br />
the tour<strong>is</strong>m industry by ensuring that<br />
indigenous arts, craft and culture must<br />
be given impetus to not only develop<br />
but also to be appreciated. Nuga Gama<br />
has become the catalyst in th<strong>is</strong>, using<br />
the unique environs of the rural village<br />
setting to make th<strong>is</strong> a reality. The village<br />
store encourages patrons to purchase<br />
a souvenir of a Sri Lankan handicraft<br />
produced by small scale rural craftsman,<br />
ensuring the preservation of indigenous<br />
arts and crafts, while also adding<br />
impetus for small industries to develop.<br />
Nuga Gama, Cinnamon Grand’s - village in the city offering tour<strong>is</strong>ts a traditional Sri Lankan<br />
rural experience in the heart of Colombo<br />
Performing arts <strong>is</strong> another platform that<br />
gains prominence, bringing in the Shilpa<br />
Ranga Cultural Dance Troupe to depict<br />
Sri Lankan village folktales, myths and<br />
traditions through the art of dance,<br />
giving an insight into traditional dance<br />
and drum rhythms of Sri Lanka which<br />
are unique to the age old h<strong>is</strong>tory and<br />
culture of Sri Lanka.<br />
There <strong>is</strong> also considerable interaction<br />
encouraged by Cinnamon Grand with<br />
various stakeholder groups including<br />
students and communities, who tour<br />
Nuga Gama and gain insight into<br />
the customs, mores and background<br />
of a rural village. From tree planting<br />
campaigns to celebrating numerous<br />
cultural, traditional and commemorative<br />
days including World Forestry Day,<br />
Avurudu and Vesak, Nuga Gama<br />
continues to highlight indigenous facets<br />
of Sri Lanka for further awareness.<br />
The hotels also place ‘Made in Sri<br />
Lanka’ gift and complimentary items<br />
for guests to enjoy. These include<br />
batik and recycled stationery, notepads<br />
made from elephant dung paper, local<br />
confectionery produced from jaggery,<br />
cashewnuts, coconut and cinnamon,<br />
books fabling Sri Lankan folk tales,<br />
architecture and scenic splendour in<br />
support pf Sri Lankan authors to take<br />
th<strong>is</strong> concept further.<br />
Our Customers<br />
Customers continue to be the invaluable<br />
dimension that spurs growth, energizes<br />
to become leaders and shapes<br />
<strong>everyday</strong> <strong>is</strong> dif ferent<br />
ASIAN HOTELS AND PROPERTIES PLC<br />
Annual Report 2011/12<br />
43<br />
paradigms that further the industry.<br />
However, customers are also the ax<strong>is</strong><br />
upon which we measure the barometer<br />
of customer service, the results of which<br />
can be observed instantly in the case of<br />
any deviation.<br />
Customers are d<strong>is</strong>cerning and<br />
demanding and we would not have<br />
it any other way as it <strong>is</strong> these lofty<br />
demands that make us innovate, think<br />
out of the box and pursue opportunities<br />
that others deem ambitious.<br />
Cinnamon Grand’s customer sat<strong>is</strong>faction<br />
survey, which as seen in the graph on<br />
page 44 surely and steadily maintained<br />
a score of between 84% to 88% in<br />
exceeding expectations with both overall<br />
guest stay and in F&B service levels.<br />
Th<strong>is</strong> <strong>is</strong> truly remarkable as in some<br />
instances, we have touched the zenith<br />
of 88%, a facet unique in any customer<br />
sat<strong>is</strong>faction survey.<br />
The F&B Survey also brings to light that<br />
the T&D initiatives employed during the<br />
year has gained fruition.<br />
There <strong>is</strong> a clearly marked upward<br />
momentum in F&B Service over the<br />
curve of last year, which showcases that<br />
the emphas<strong>is</strong> we placed on ‘Getting it<br />
right the first time every time’ as part of<br />
our five pledges, <strong>is</strong> more than rhetoric,<br />
but has translated into action.
90%<br />
88%<br />
86%<br />
84%<br />
82%<br />
80%<br />
78%<br />
76%<br />
74%<br />
72%<br />
70%<br />
[ sustainability report contd.... ]<br />
Trip Adv<strong>is</strong>or, the travel website that<br />
has become an imperative tool among<br />
international travellers to gather travel<br />
information through the reviews and<br />
opinions posted by customers, also<br />
placed Cinnamon Grand at a high of<br />
88% in its annual survey.<br />
90%<br />
87%<br />
84%<br />
81%<br />
78%<br />
April-11<br />
Quarter 01<br />
May-11<br />
Guest Sat<strong>is</strong>faction - F&B Service “Exceed”-2010/11 Vs. 2011/12<br />
Cinnamon Grand-Guest<br />
Sat<strong>is</strong>faction 2011/12 by<br />
“tripadv<strong>is</strong>or”<br />
Quarter 02<br />
June-11<br />
Quarter 03<br />
July-11<br />
Cinnamon Grand<br />
Quarter 04<br />
Last year (2011) Cinnamon Grand was<br />
ranked # 1, city 5 Star Hotel by the<br />
“tripadv<strong>is</strong>or”<br />
August-11<br />
September-11<br />
October-11<br />
2011/2012<br />
2010/2011<br />
November-11<br />
December-11<br />
January-11<br />
February-11<br />
Tripadv<strong>is</strong>or thus positioned Cinnamon<br />
Grand at the zenith as the City Five Star<br />
Hotel.<br />
Quantitatively, the surveys translated<br />
into extraordinary growth numbers.<br />
Cinnamon Grand served the highest<br />
number of F&B covers at 906,434 pax<br />
for the year among all five star city<br />
hotels, increased its market share by<br />
1% to 32% and saw its F&B revenue<br />
grow above City Market average which<br />
was at 11%. Th<strong>is</strong> also brought in a total<br />
F&B revenue of Rs. 1.66 Bn, which <strong>is</strong><br />
the highest in the country from a single<br />
hotel and a 15% growth from last year’s<br />
revenue. Th<strong>is</strong> <strong>is</strong> despite two outlets,<br />
namely Taprobane and Breeze Bar being<br />
closed for refurb<strong>is</strong>hment in Q4. It was<br />
December 2011 that posed a peak for<br />
both banquets and F&B. The revenue<br />
came from Taprobane and Lagoon.<br />
Cinnamon Lakeside meanwhile served<br />
a total of 589,809 covers in both F&B<br />
and Banquets, reaping the benefits of<br />
the refurb<strong>is</strong>hment it exerc<strong>is</strong>ed in the last<br />
year and the introduction of the floating<br />
restaurant. The largest contributor to the<br />
F&B revenue was “The Dining Room”<br />
with a contribution of Rs. 162.9 Mn.<br />
There are plans to further enhance the<br />
product offering with the Long Feng<br />
<strong>everyday</strong> <strong>is</strong> dif ferent<br />
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March-11<br />
44<br />
restaurant undergoing refurb<strong>is</strong>hment in<br />
the next year, expansion of the Executive<br />
Lounge and more expansive cu<strong>is</strong>ine<br />
focus.<br />
Occupancy also remained well above<br />
market average at Cinnamon Grand<br />
which holds 32% of room share in the<br />
city, selling a total of 128,675 rooms<br />
with an occupancy average of 70.2%.<br />
With the application of the minimum<br />
room rate policy and considerable value<br />
additions being effected to staying<br />
guests, revenue however went to<br />
unprecedented levels at Rs. 1.9 Bn th<strong>is</strong><br />
year. From a Key Performance Indicator<br />
standpoint, Cinnamon Grand continues<br />
to showcase above industry averages<br />
and remains the highest in quantifiable<br />
performance among Five Star City<br />
Hotels.<br />
With a new General Manager at the<br />
helm, Cinnamon Lakeside steered itself<br />
into being positioned as the Best Five<br />
Star City Hotel for 2010, (an accolade<br />
won previously by Cinnamon Grand<br />
Colombo three times in addition to the<br />
Hall of Fame Award), augmenting th<strong>is</strong> by<br />
selling 69,616 room nights to generate<br />
a revenue of Rs. 1.0 Bn. Average<br />
occupancy at the hotel stood at 55% as<br />
the hotel was refurb<strong>is</strong>hing some floors<br />
and there was resultant lost of room<br />
nights.<br />
Th<strong>is</strong> year also marked a milestone for<br />
our property development sector in<br />
that it closed the final chapter of its<br />
ongoing operations. Having completed<br />
the third and final project that had been<br />
undertaken under the AHPPLC umbrella,<br />
The Monarch was handed over to the<br />
Council of Management and thus all<br />
input from AHPPLC ceased.<br />
However, there will be continued<br />
interaction with Crescat Boulevard which<br />
will, as it did th<strong>is</strong> year, contribute an<br />
average of Rs. 700 Mn to the Group’s<br />
bottom line. The success of th<strong>is</strong> mall <strong>is</strong><br />
amply seen with 3% increase in footfall<br />
and the popularity it has gained with<br />
high-end brands requesting shop space.
The newly refurb<strong>is</strong>hed Taprobane restaurant<br />
The Apple Store opened th<strong>is</strong> year,<br />
bringing more options of technology into<br />
the shopping space.<br />
The continued emphas<strong>is</strong> on standards<br />
and certifications ultimately adds value<br />
to the final product and service given to<br />
the customer. Both city hotels are now<br />
Green Globe Certified, with adherence<br />
to the ISO certifications and standards<br />
being a daily occurrence.<br />
There <strong>is</strong> also a comprehensive strategy<br />
establ<strong>is</strong>hed to deal with customer<br />
complaints, which gain the focus of the<br />
General Manager whenever necessary,<br />
unless handled by the respective<br />
Heads of Department. Associates are<br />
comprehensively trained in all Minimum<br />
Quality Standards (MQS) and Standard<br />
Operating Procedures (SOPs) and<br />
monitored regularly during briefings and<br />
‘hands-on’ restaurant operations. Th<strong>is</strong><br />
<strong>is</strong> augmented with monthly brand audits<br />
and spot checks by senior managers<br />
and mystery guests, to ensure product<br />
cons<strong>is</strong>tency. Weekly brainstorming<br />
among F&B management also helps<br />
ra<strong>is</strong>e benchmarks on service levels,<br />
with regional case studies brought in for<br />
added impetus into the growth curve.<br />
To ensure that the properties remain<br />
cognizant and attuned to customer<br />
expectations, numerous communication<br />
channels are pursued. From the General<br />
Managers hosting their main customers<br />
to an evening of cocktails annually, to<br />
periodic one to one v<strong>is</strong>its and dialogue<br />
initiation, relationships between the<br />
hotels and customers are continually<br />
monitored.<br />
The Lagoon at Cinnamon Grand was ranked as one of the Best Restaurants in Asia<br />
- by the Miele Guide 2011<br />
The veritably large portfolio of<br />
international corporate heads, celebrities<br />
and renowned sportspeople seeking<br />
accommodation at both Cinnamon<br />
Grand and Cinnamon Lakeside, despite<br />
Colombo having other city hotels with<br />
international affiliations and branding,<br />
showcase the market leadership<br />
title that customers and guests have<br />
continued to bestow on these hotels.<br />
Both hotels have strictly adhered to the<br />
Minimum Room Rate Policy introduced<br />
by the industry, while presenting<br />
customers with an above par product<br />
and service standard exceeding their<br />
expectations.<br />
Marketing and Advert<strong>is</strong>ing<br />
There has always been a concerted<br />
effort to custom<strong>is</strong>e marketing and<br />
advert<strong>is</strong>ing initiatives aligned to the<br />
prevalent diverse customer portfolio.<br />
Using both Above The Line and Below<br />
The Line marketing communication<br />
channels, experience portrays however<br />
that ‘word of mouth’ has been our<br />
strongest mode of marketing.<br />
While both hotels use websites, select<br />
media advert<strong>is</strong>ing, eflyers, posters,<br />
property billboards and the John Keells<br />
Group Intranet, social media channels<br />
including Facebook and Trip Adv<strong>is</strong>or<br />
have become significant marketing tools.<br />
Presence at ITB, ATM and WTM are also<br />
advantageous with support garnered<br />
from well placed and comprehensive PR<br />
campaigns.<br />
There are focused marketing strategies<br />
employed by Cinnamon Grand for its<br />
<strong>everyday</strong> <strong>is</strong> dif ferent<br />
ASIAN HOTELS AND PROPERTIES PLC<br />
Annual Report 2011/12<br />
45<br />
F&B and room categories, but both<br />
based on a primary platform of very<br />
personal<strong>is</strong>ed service. New projects<br />
being establ<strong>is</strong>hed, dynamic industries<br />
and stable markets which produce<br />
seasonal custom are concentrated on<br />
from a corporate perspective, where<br />
personal<strong>is</strong>ed and custom<strong>is</strong>ed service<br />
levels are espoused. Relationship<br />
building <strong>is</strong> focused on via regular<br />
sales calls, frequent guest and client<br />
interaction through regular entertainment<br />
and customer events and market<br />
scouting, which resulted in the corporate<br />
base achieving a higher growth level<br />
than market average and being the<br />
higher contributor from all clientele<br />
sectors.<br />
There <strong>is</strong> also emphas<strong>is</strong> on strengthening<br />
ex<strong>is</strong>ting partnerships with tour operators<br />
and DMC including those involved in<br />
non-traditional markets like China, the<br />
Middle East and Eastern Europe and the<br />
hitherto untapped Belgian market. The<br />
initiatives brought in the desired results<br />
as there was marked increase in the<br />
numbers of le<strong>is</strong>ure travelers from these<br />
markets th<strong>is</strong> year.<br />
The MICE market too gained weightage<br />
with ex<strong>is</strong>ting tour operators and DMCs<br />
ensuring that the hotels gain more<br />
business in th<strong>is</strong> segment. Th<strong>is</strong> <strong>is</strong> seen in<br />
the increasing number of conferences,<br />
conventions and workshops Cinnamon<br />
Grand hosted during the year including<br />
the International Tea Convention,<br />
MESA Partners Conference organ<strong>is</strong>ed<br />
by KPMG, the 27th Kiwan<strong>is</strong> Asia<br />
Pacific Annual Convention, South
[ sustainability report contd.... ]<br />
Asia Conference on Sanitation, South<br />
Asian Federation of Obstetrics and<br />
Gynecolog<strong>is</strong>ts Conference and the IBM<br />
International Regional Summit.<br />
The hotel also hosted a number of<br />
VIPs ranging from the literati to the<br />
glitterati, politicians, business greats<br />
to sportspeople including motivational<br />
speaker and author Robin Sharma and<br />
marketing guru Philip Kotler, Speaker of<br />
the South Korean Parliament Park Hee<br />
Tae and Former Singaporean Foreign<br />
Minsiter George Yeo, Chairman of Singer<br />
Worldwide Stephen Goodman and<br />
Chairman of Shangri-la Resorts Kan<br />
Khoon Kuok, CEO of the ICC Haroon<br />
Logart and Manchester United’s Brian<br />
Robson, Hollywood’s Simon Baker and<br />
Bollywood’s best known playback singer<br />
Asha Boshle and actor Vivek Oberoi.<br />
Cinnamon Grand Colombo launched<br />
a fully-fledged web presence with the<br />
‘Grand goes Digital’ launch, l<strong>is</strong>ting the<br />
hotel on four social media platforms<br />
(Facebook, Twitter, Google+, Linkedin).<br />
There <strong>is</strong> active maintenance of a<br />
Cinnamon Grand Blog (CGB) and a<br />
l<strong>is</strong>ting on six new online travel sites<br />
(Red Dot, Wego, HotelsCombined,<br />
Hotels.com, Gogobot and Trivago), in<br />
addition to two new reputable third-party<br />
websites (Anything.lk, Kuoni). CGB <strong>is</strong><br />
also connected to three international<br />
blogs. Cinnamon Grand generated a<br />
Web following of approximately one<br />
thousand individuals on social media<br />
in the short span of time it has been<br />
integrated into social media. The hotel<br />
generated a 43% increase in room<br />
night’s YOY through Web bookings and<br />
has been acknowledged by a number of<br />
international online magazines interested<br />
in partnership opportunities.<br />
Working on the prem<strong>is</strong>e that was<br />
mooted at the beginning of the year that<br />
Cinnamon Grand must be the preferred<br />
venue for dining and wining among all<br />
city properties, the various strategies<br />
infused during the year saw noteworthy<br />
gains in covers and revenue as detailed<br />
previously. With service levels gaining<br />
much focus internally, key members<br />
of the F&B department underwent<br />
extensive training at the Emirates<br />
Academy of Hospitality in Dubai, which<br />
translated to on the ground excellence<br />
in customer service of 88% according to<br />
the survey detailed above.<br />
Both Tao and Echo saw new menus<br />
introduced and added to a ‘weekly<br />
special’ which allows customers the<br />
option of savouring a new d<strong>is</strong>h at any of<br />
the restaurants. Taprobane and Breeze<br />
Bar were closed for refurb<strong>is</strong>hment and<br />
intends to emerge with more options<br />
and considerable enhancements. A<br />
The homepage of Cinnamon Grand Colombo linking the hotel to social media platforms<br />
<strong>everyday</strong> <strong>is</strong> dif ferent<br />
ASIAN HOTELS AND PROPERTIES PLC<br />
Annual Report 2011/12<br />
46<br />
Pak<strong>is</strong>tani Food Promotion under the<br />
umbrella of the World Spice Festival<br />
with an expert chef from Lahore saw the<br />
Courtyard emerge with the award for the<br />
Best Themed restaurant.<br />
At Cinnamon Lakeside, the launch of the<br />
unique floating restaurant, 8 Degrees on<br />
the Lake added a unique dimension to<br />
dining options available in the city. The<br />
“D<strong>is</strong>hes to Guest” service was added<br />
to the option of the Sunday buffet,<br />
which enables guests to enjoy signature<br />
seafood d<strong>is</strong>hes at their table. The<br />
Library meanwhile hosted a Retro Night<br />
and Crew Night promotion for more<br />
exciting options in entertainment. These<br />
were additions to the wide spectrum of<br />
special promotions the hotel continues<br />
throughout the year, designed to<br />
maintain continuous levels of excitement<br />
and pique the imagination. The Wine<br />
Buffet, Jazz at Dusk and Kiddies’<br />
Camp, as well as the continuous array<br />
marking various festivals and special<br />
days at Goodies are synonymous with<br />
Cinnamon Lakeside’s promotional<br />
offerings.<br />
Making our ‘Special Customers’ feel<br />
special<br />
Given our emphas<strong>is</strong> on ensuring that<br />
all our actions have a positive impact<br />
on our stakeholders, our ‘special<br />
customers’, those who have special<br />
needs or are differently abled gain added<br />
impetus and focus in our strategies and<br />
plans. Special<strong>is</strong>ed training to deal with<br />
physically challenged guests, while also<br />
being understanding of their needs,<br />
<strong>is</strong> high on the agenda of our training<br />
calendar. Th<strong>is</strong> special<strong>is</strong>ed training at<br />
Cinnamon Grand includes:<br />
� Interacting with the v<strong>is</strong>ually and<br />
physically challenged as well as<br />
hearing impaired<br />
� Extending ass<strong>is</strong>tance to the v<strong>is</strong>ually<br />
challenged and hearing impaired at<br />
the point of check in at Cinnamon<br />
Grand, with the v<strong>is</strong>ually challenged<br />
given the ass<strong>is</strong>tance of a butler<br />
� A white board maintained at the<br />
back office, which itemizes the<br />
differently abled guest’s details,
Cinnamon Grand associates at the Bandaragama<br />
Pirivena during their monthly alms giving<br />
allowing the team to be prepared<br />
in times of emergency evacuation,<br />
giving these guests priority status<br />
� All public areas are wheelchair<br />
accessible including having the<br />
facility of specially designated<br />
washrooms<br />
� Two bedrooms specifically<br />
constructed for wheelchair bound<br />
guests<br />
� Availability of a dedicated differently<br />
abled car park slot<br />
� The aged and feeble are ass<strong>is</strong>ted<br />
with wheelchairs<br />
� Special baby changing facilities in<br />
washrooms and designated baby<br />
nursing areas at all restaurants are<br />
also available<br />
Cinnamon Grand also focuses on its<br />
diverse customer segments including<br />
children, who at Cheers Kids Club have<br />
a specially designated play area with<br />
a babysitter, an outdoor play section,<br />
cordoned off pool area and special kids’<br />
menu.<br />
With the diversity of our guests<br />
presenting numerous special needs and<br />
trends via the feedback and surveys<br />
received by the hotels, it <strong>is</strong> imperative<br />
that the hotels are equipped and<br />
prepared to deal with the requ<strong>is</strong>ites of<br />
these customer segments. The various<br />
backgrounds, cultures, dynamics<br />
and demographics have resulted in<br />
Cinnamon Grand working on special<br />
dietary requirements including kosher,<br />
halal, vegetarian and health (diabetic,<br />
Grand Indulgence for the war affected children from Oddusuddan who v<strong>is</strong>ited Colombo<br />
for the first time<br />
cardiac needs) preferences via special<br />
menus, with ingredients that may cause<br />
allergies or other medical conditions<br />
marked clearly on the menus.<br />
There <strong>is</strong> also an in house nurse and a<br />
doctor on call 24/7/365 at Cinnamon<br />
Grand with a prayer room available on<br />
request, especially in the event of the<br />
banquet halls being used for religious<br />
meetings and workshops, where<br />
every religious detail <strong>is</strong> taken care of.<br />
Language needs are also met as the<br />
front office teams are conversant in<br />
Japanese, Arabic and Hindi, (besides all<br />
local languages), while group bookings<br />
either resident or in the restaurants,<br />
are allocated a translating Associate in<br />
German, French or Japanese for better<br />
levels of service.<br />
SOCIAL INPUT<br />
The platform upon which we practice<br />
our social sustainable practices <strong>is</strong> one<br />
in which we employ the concepts of<br />
empowerment and inclusivity.<br />
We deal with people each day, people<br />
who impact our lives, while we impact<br />
theirs and to us it <strong>is</strong> important that<br />
we carry the miens of corporate<br />
citizenship into positive action. While<br />
the interactions we effect for our Team<br />
<strong>is</strong> detailed separately just beyond th<strong>is</strong><br />
sustainability report. Given below <strong>is</strong><br />
comprehensive detail of our social input<br />
into our communities.<br />
<strong>everyday</strong> <strong>is</strong> dif ferent<br />
ASIAN HOTELS AND PROPERTIES PLC<br />
Annual Report 2011/12<br />
47<br />
Highlights<br />
� 20% local produce sourced from<br />
small time farmer communities<br />
� 30 families engaged in arts and<br />
craft for income generation<br />
� 162 young people trained in hotel<br />
industry skills<br />
� Rs. 10.6 Mn total spend on CSR<br />
by Group<br />
A vital conduit in our sustainability ethos,<br />
the community around us remains<br />
integral to the success of our business.<br />
To us, community initiatives are not built<br />
upon philanthropy but on sustainable<br />
initiatives that are constructed upon<br />
foundations that will have long lasting<br />
impacts on our stakeholder group. We<br />
align ourselves to a great extent on the<br />
John Keells Sustainability parameters,<br />
working on a top-down approach<br />
which involves the Chairman, Heads of<br />
entities and Heads of Department all<br />
encouraging the fully fledged support<br />
and input of the entire team. Th<strong>is</strong> has<br />
surely created the apt platform for our<br />
CSR initiatives.<br />
Further ingratiating the corporate<br />
responsibility ethos into our operational<br />
fabric, there was a marked emphas<strong>is</strong> on<br />
imbuing one of the five pledges within<br />
the John Keells Le<strong>is</strong>ure philosophy, ‘I Will<br />
Care’, which saw each entity add more<br />
impetus to its social initiatives.<br />
Th<strong>is</strong> year AHPPLC contributed<br />
Rs. 8.2 Mn towards the John Keells<br />
Social Foundation, which util<strong>is</strong>es the
funds for sustainable projects which are<br />
aligned to the five identified platforms of<br />
health, education, uplifting communities,<br />
culture & arts and the environment.<br />
In addition, Cinnamon Grand has a<br />
dedicated CSR unit which was launched<br />
five years ago, Spread a Little Sunshine<br />
that identifies, monitors and works on<br />
social responsibility initiatives, ensuring<br />
that they are aligned to the Group’s<br />
strategies, while also considering some<br />
one- off projects that need ass<strong>is</strong>tance<br />
for furtherance of their objectives. The<br />
three focus areas for th<strong>is</strong> Committee<br />
<strong>is</strong> Skills for Life (Education), Nature<br />
Watch (Environment related awareness/<br />
protection) Coin for Cure (Health/<br />
Nutrition related activities) designed to<br />
support communities and support efforts<br />
to help the environment.<br />
EDUCATION<br />
[ sustainability report contd.... ]<br />
The Neighbourhood Schools<br />
Development Projects<br />
Cinnamon Lakeside provided ass<strong>is</strong>tance<br />
via furniture and renovations and<br />
refurb<strong>is</strong>hments for T B Jayah Maha<br />
Vidyalaya, Sariputta Maha Vidyalaya and<br />
Al Iqbal Vidyalaya.<br />
The Cancer Awareness Booklet designed by<br />
the Cinnamon Grand team for the<br />
Cancer Control Programme<br />
In support of the development and<br />
maintenance of infrastructure and<br />
facilities of two schools, the Holy Rosary<br />
Sinhala School and the Holy Rosary<br />
Tamil School in Colombo 2, Cinnamon<br />
Grand contributed Rs. 422,000 for<br />
maintenance of these schools.<br />
Sustaining Education<br />
Cinnamon Grand Colombo<br />
Cinnamon Grand partnered the Educate<br />
a Child Trust in its fundra<strong>is</strong>ing efforts to<br />
creating an enabling environment for<br />
children affected by poverty and tsunami<br />
victims, joining the Trust to create<br />
avenues of education for those children<br />
who have difficulty in sustaining their<br />
education.<br />
A v<strong>is</strong>ually impaired undergraduate<br />
from the University of Moratuwa<br />
was presented a voice recorder and<br />
cassettes to enable him to continue<br />
h<strong>is</strong> higher studies with minimal<br />
impediments.<br />
Similarly, the team helped out a fellow<br />
Associate on hearing that h<strong>is</strong> son had<br />
been diagnosed with the rare debilitating<br />
d<strong>is</strong>ease Duchenne Muscular Dystrophy<br />
and has been unable to move since<br />
the age of two, funding the donation of<br />
Children of the Don Bosco Boys School Maggona<br />
enjoying a dip in the pool during their annual<br />
Chr<strong>is</strong>tmas v<strong>is</strong>it to Cinnamon Grand<br />
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a computer to ensure that he remains<br />
alert and motivated to gain some form of<br />
education.<br />
Enhancing interaction through<br />
extracurricular activities<br />
Partnering the Foundation of Goodness,<br />
Cinnamon Grand hosted over 90 war<br />
affected children living in Mulaitivu to<br />
spend the day at the hotel, while also<br />
presenting them with stationery, sport<br />
equipment, clothes, footwear and<br />
even swimwear in a bid to encourage<br />
extracurricular activities and a continuity<br />
of their education.<br />
Religious Education<br />
The Wikramashila Pirivena in<br />
Bandaragama houses over fifty young<br />
monks whose educational needs were<br />
supported by Cinnamon Grand, who<br />
presented the student monks with<br />
educational material and gave funds<br />
to upgrade the facilities in the pirivena.<br />
Monthly support continues to be<br />
provided.<br />
HEALTH<br />
Cinnamon Grand Colombo<br />
Developing the Breast Cancer Control<br />
Programme Awareness Booklet<br />
Cinnamon Grand, in association<br />
with the National Cancer Control<br />
Programme, sponsored the World<br />
Breast Cancer Awareness Day mooted<br />
with a community health event focused<br />
on Breast Cancer Awareness. Several<br />
luminaries and experts on cancer<br />
awareness, detection, prevention<br />
and treatment and media were in<br />
attendance.<br />
The programme was further ass<strong>is</strong>ted<br />
when a special educational booklet on<br />
Breast Cancer Awareness was publ<strong>is</strong>hed<br />
by Cinnamon Grand to increase<br />
awareness, collaborated with a team of<br />
doctors at the National Cancer Control<br />
Programme to present th<strong>is</strong> informative<br />
and interactive booklet to the larger<br />
community. Hailed as a unique booklet<br />
featuring breast cancer related queries,<br />
self-examination instructions and help
The B2b Recycling Store - a hotel guest supporting<br />
the cause<br />
lines in addition to other breast cancer<br />
details, the booklet was presented in all<br />
three languages with 120,000 copies<br />
being printed at the initial stage. The<br />
book has been d<strong>is</strong>tributed <strong>is</strong>landwide.<br />
Alzheimer’s Foundation Memory<br />
Walk<br />
Cinnamon Grand was the hospitality<br />
partner that sponsored the annual Lanka<br />
Alzheimer’s Foundation Memory Walk.<br />
Alzheimer’s Foundation <strong>is</strong> an Approved<br />
Charity with a m<strong>is</strong>sion to improve the<br />
quality of life of those with Alzheimer’s<br />
and related d<strong>is</strong>orders (dementia), while<br />
creating a support network for families<br />
and carers to cope with the challenges<br />
generated by those conditions.<br />
Empowering the Challenged<br />
The wife of an Associate who was<br />
diabetic was ass<strong>is</strong>ted with funding<br />
for surgery, gifted a wheelchair and<br />
helped with house renovation to make<br />
mobility in a wheelchair easier by fellow<br />
Associates at Cinnamon Grand.<br />
UPLIFTING COMMUNITIES<br />
Cinnamon Lakeside<br />
Cinnamon Lakeside identified<br />
marginal<strong>is</strong>ed and challenged segments<br />
of the community for ass<strong>is</strong>tance<br />
throughout the year.<br />
� Dry rations contributed regularly to<br />
the Sunanda Foundation and the<br />
family of a f<strong>is</strong>herman<br />
� Children of the Methsarana<br />
Children’s Home given a Chr<strong>is</strong>tmas<br />
party and were also presented<br />
rations and ceiling fans for their<br />
dormitories, as were the children<br />
housed at the Jinananda Children’s<br />
Home<br />
� Ass<strong>is</strong>ting senior citizens to have a<br />
better quality of life, the Sanhinda<br />
Elders’ Home, St. Andrew’s Elders’<br />
Home and the Gamini Matha Elders’<br />
Home were all presented with the<br />
rations and medicines<br />
Cinnamon Grand Colombo<br />
Cinnamon Grand associates model B2b bags to ra<strong>is</strong>e funds for the<br />
Cancer Hospital Children’s Ward<br />
Spread a Little Sunshine<br />
In addition to some of the projects<br />
mentioned previously under the<br />
Cinnamon Grand umbrella, the hotel’s<br />
dedicated charity initiative ‘Spread<br />
a Little Sunshine’, implemented the<br />
following community initiatives, based<br />
primarily on employee volunteer<strong>is</strong>m.<br />
� The Dias Elders Home gains<br />
continuous monthly support to help<br />
the 23 destitute elders resident<br />
there, while donations were also<br />
made to the Pr<strong>is</strong>tera Children’s<br />
Home in Raddolugama and The<br />
Salvation Army in Borella.<br />
� Cinnamon Grand hosted the children<br />
of the Shilpa Children’s Trust to a<br />
day of true Chr<strong>is</strong>tmas indulgence.<br />
These children, who are victims of<br />
the ethnic conflict and the tsunami<br />
are in the care of the Trust and are<br />
being gradually rehabilitated.<br />
� The differently abled were also<br />
ass<strong>is</strong>ted with the active sponsorship<br />
for the Feet for Friends Centenary<br />
Walk fundra<strong>is</strong>er organ<strong>is</strong>ed by the<br />
Ceylon School for the Deaf and Blind<br />
<strong>everyday</strong> <strong>is</strong> dif ferent<br />
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The Don Bosco Boys’ Home<br />
The annual celebration of yuletide cheer<br />
for the sixty boys residing at the Don<br />
Bosco Boys’ Home in Maggona was<br />
held at the Cinnamon Grand for the sixth<br />
consecutive year which also included<br />
a trip to Excel World. In addition to the<br />
fun, games, gifts and a dip in the pool<br />
on the day, throughout the year, the<br />
hotel supports the Home by providing<br />
sports equipment and stationery<br />
required for the entire school year for all<br />
the children in the home. Th<strong>is</strong> year, the<br />
CSR Committee channeled Rs. 658,000<br />
towards the project.<br />
Sustainable income for senior<br />
citizens<br />
Cinnamon Grand continues its unique<br />
environmental conservation initiative of<br />
converting used promotional banners<br />
to useful bags (B2b), which while being<br />
environmentally sustainable, also adds<br />
a socially sustainable element to the<br />
project. The highly fashionable bags are<br />
produced by retired tailors who would<br />
otherw<strong>is</strong>e be dependent on families and<br />
children or meagre pensions for their<br />
sustenance. Th<strong>is</strong> also adds a sense of<br />
self worth and dignity to these senior<br />
citizens.<br />
Developing Entrepreneurs<br />
Nuga Gama util<strong>is</strong>es farm fresh<br />
produce and has, as a result, seen an<br />
enhancement of relationships with<br />
local suppliers of fruit, vegetables, meat<br />
and seafood. The extensive network<br />
of farmers and producers who form an<br />
integral link to the supply chain supply
[ sustainability report contd.... ]<br />
20% of the total stocks of vegetables,<br />
seafood and fruit, primarily rural<br />
suppliers. Th<strong>is</strong> interaction has also led<br />
the hotel to introduce indigenous fruit<br />
into the menu, promoting local fare.<br />
Th<strong>is</strong> facet also extends to the village<br />
women who are employed at Nuga<br />
Gama to produce authentic Sri Lankan<br />
village cu<strong>is</strong>ine. The women are from<br />
village localities that are most often<br />
under privileged. While equipping these<br />
women with the dignity of labour and<br />
giving them appreciation of their skills<br />
in the kitchen, Nuga Gama also affords<br />
them an avenue of sustainable income<br />
which ass<strong>is</strong>ts them in adding to the<br />
family income. Th<strong>is</strong> also heralds a<br />
furtherance in skills development, as<br />
the women‘s skills and knowledge are<br />
improved due to the value additions via<br />
training and development infused by<br />
working in a five star milieu.<br />
Infusing sustainable skills into the<br />
industry<br />
Apprenticing and industrial training<br />
opportunities were given to 162 students<br />
of the Sri Lanka Institute of Tour<strong>is</strong>m and<br />
Hotel Management (SLITHM) as well as<br />
some private hotel schools, in a bid to<br />
introduce and retain the required skills<br />
within the industry. Both Cinnamon<br />
Grand and Cinnamon Lakeside collate<br />
their skills and conduct personal<br />
development programmes based on<br />
interactive session to encourage young<br />
people to become more attuned to their<br />
aspirations, aware of the challenges and<br />
hone their personal skills. Cinnamon<br />
Grand hosted a team of one hundred<br />
students as part of their culinary and<br />
cookery tutelage for half day culinary<br />
experience at the hotel.<br />
CULTURE & THE ARTS<br />
Cinnamon Lakeside<br />
Restoration of Abhayagiriya<br />
A team of 75 associates from Cinnamon<br />
Lakeside, helmed by the General<br />
Manager and h<strong>is</strong> family undertook to<br />
ass<strong>is</strong>t the restoration of Abhayagiriya, a<br />
temple of immense h<strong>is</strong>toric significance.<br />
The impressive dagoba, which <strong>is</strong> 75<br />
meters in height, heralds affirmations in<br />
h<strong>is</strong>toric tomes as far back as the first<br />
century BC and warrants restoration<br />
as a hallmark of Sri Lanka’s illustrious<br />
h<strong>is</strong>tory and a legacy to be enjoyed<br />
by future generations. Approximately,<br />
three cubes of ¾ metal, bricks, stones<br />
and cement were transported to the top<br />
of the Dagoba by Associates, while the<br />
team also helped lay bricks and clear<br />
rubble at the prem<strong>is</strong>es.<br />
Cinnamon Grand associates at the h<strong>is</strong>toric Girihanduseya Temple in<br />
Thiriyaya Trincomalee<br />
<strong>everyday</strong> <strong>is</strong> dif ferent<br />
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Restoration of St. Anne’s Church<br />
A team of 80 associates along with<br />
the General Manger and h<strong>is</strong> family<br />
conducted a complete clean up of<br />
th<strong>is</strong> legendary church which holds an<br />
impressive story within the catholic<br />
h<strong>is</strong>tory of Sri Lanka. The surrounding<br />
compound too was cleaned. A new<br />
front door was installed, new gutters<br />
fixed and the washrooms fitted with<br />
new fixtures. The paint crew painted<br />
the entire church, both inside and out<br />
including the boundary walls and church<br />
gate. In addition, a signboard for the<br />
entrance, a podium and twenty five<br />
chairs were also gifted.<br />
Cinnamon Grand Colombo<br />
Ass<strong>is</strong>tance for the Girihanduseya<br />
Temple in Thiriyaya<br />
Destroyed by the LTTE and abandoned<br />
for nearly three decades, 34 members<br />
of the Cinnamon Grand Team v<strong>is</strong>ited the<br />
site and helped the resident monk with<br />
necessities required for alms and basic<br />
living. Th<strong>is</strong> temple <strong>is</strong> believed to be the<br />
oldest in Sri Lanka enshrining a hair relic<br />
of the Buddha and dates to 528BC.<br />
Promoting local craft<br />
The Nuga Gama shop sells Sri Lankan<br />
arts and craft sourced from craftsmen<br />
engaged in indigenous craft making,<br />
ensuring that endangered craft and<br />
skills gain a rena<strong>is</strong>sance and generates<br />
a sustainable mode of employment and<br />
income. Th<strong>is</strong> extends to cu<strong>is</strong>ine as well,<br />
where Nuga Gama serves authentic<br />
village cu<strong>is</strong>ine cooked on wood fired<br />
hearths by women from underprivileged<br />
village localities. An emphas<strong>is</strong> on<br />
regenerating lost Sri Lankan art forms<br />
extends to the dance and drum arena,<br />
<strong>is</strong> ideally showcased in the d<strong>is</strong>play of the<br />
lost art of traditional dance and drum<br />
through the Shilpa Ranga Cultural Dance<br />
Troupe which performs at Nuga Gama<br />
every Monday.<br />
The hotel’s corporate gift portfolio<br />
includes Batik related items, Cinnamon<br />
Grand branded bookmarks with famous<br />
quotations espousing Sri Lanka as a<br />
tour<strong>is</strong>t destination, locally manufactured
Organic vegetables from the ‘village in the city’ Children at the ‘Earth Watch’ - monthly environmental awareness workshop at Nuga Gama<br />
children’s sling pouches, recycled paper<br />
note pads and wooden handicrafts,<br />
all aimed at promoting Sri Lankan<br />
craft as well as an array of Sri Lankan<br />
confectionery items produced from<br />
jaggery, cashewnuts, coconut and<br />
cinnamon and complimentary baskets of<br />
Sri Lankan fruit in rooms.<br />
Appreciating Sri Lankan Culture<br />
With culture, conventions and traditions<br />
being difficult to keep alive due to fast<br />
paced development, Cinnamon Grand<br />
has undertaken the responsibility of<br />
showcasing some of the festivities and<br />
celebrations aligned to indigenous Sri<br />
Lankan culture. Customs and traditions<br />
prevalent within a village are showcased<br />
at Nuga Gama with students and adults<br />
alike encouraged to v<strong>is</strong>it and experience<br />
the lifestyle of a village. Children are<br />
hosted to interactive awareness and<br />
educational sessions as well as cultural<br />
tours on the customs, traditions and<br />
h<strong>is</strong>toric features of the rural Sri Lankan<br />
village, while special festivals and cultural<br />
days of significance are also marked at<br />
the venue.<br />
Nuga Gama created h<strong>is</strong>tory th<strong>is</strong> year by<br />
becoming the first hotel venue to host<br />
Muthuhara, Sri Lanka’s most popular<br />
children’s telev<strong>is</strong>ion programme which<br />
had its beginning thirty years ago and<br />
has a following of over 600,000 children<br />
from different regions of Sri Lanka as<br />
well as overseas. The programme <strong>is</strong> built<br />
on a base for learning and knowledge<br />
sharing, while also showcasing talents of<br />
children while imbuing a sense of the Sri<br />
Lankan ethos. Hosting the programme<br />
at Nuga Gama also served to inculcate<br />
a sense of pride and appreciation about<br />
Sri Lanka’s rich culture, heritage and<br />
environment.<br />
Nuga Gama also hosted two Art Talks<br />
for the The Colombo Art Biennale 2012.<br />
CAB aims to strengthen the platform<br />
and enhance awareness of Sri Lankan<br />
contemporary art and culture both<br />
within Sri Lanka and around the globe,<br />
promoting local art<strong>is</strong>ts, both establ<strong>is</strong>hed<br />
and emerging through innovative<br />
programmes.<br />
An art competition at Nuga Gama was<br />
conducted to encourage children to<br />
capture th<strong>is</strong> quintessential rural village,<br />
right in the heart of the City, showcasing<br />
art<strong>is</strong>tic skills and also getting young<br />
children to appreciate the esoteric values<br />
and features of a rural village.<br />
Th<strong>is</strong> year, Cinnamon Grand offered<br />
three gifted children from the Vajira Sri<br />
Children’s Home a platform to d<strong>is</strong>play<br />
their creative talent through which<br />
they produced a unique pandal for<br />
Vesak. The students were presented<br />
with donations towards their savings<br />
accounts, while the orphanage was also<br />
gifted with necessities.<br />
Cinnamon Grand also presents child<br />
guests with a book on Sri Lankan folk<br />
tales authored by renowned Sri Lankan<br />
children’s authors that inculcate the<br />
multi-dimensional facets of the country.<br />
<strong>everyday</strong> <strong>is</strong> dif ferent<br />
ASIAN HOTELS AND PROPERTIES PLC<br />
Annual Report 2011/12<br />
51<br />
Environmental Input<br />
Highlights<br />
� Green Globe Certifications for<br />
both hotels<br />
� Green Team Establ<strong>is</strong>hed at<br />
Cinnamon Grand<br />
� 1,780 Kws saved by Cinnamon<br />
Grand during Earth Hour,<br />
equivalent to forty households<br />
monthly energy usage<br />
� 200 cubic meters water recycled<br />
by Cinnamon Lakeside<br />
Th<strong>is</strong> year, we began a very firm and<br />
strong journey to make a vital difference<br />
in environmental consciousness. We<br />
have always remained acutely conscious<br />
about reducing our carbon footprint,<br />
instituting myriad initiatives across the<br />
Group, but th<strong>is</strong> year, the initiatives were<br />
given a quantifiable personality to ensure<br />
that we achieve targets and map out a<br />
strategy for the future.<br />
Both Cinnamon Grand and Cinnamon<br />
Lakeside are Green Globe Certified,<br />
which further exemplifies the feature that<br />
we mean what we say, going beyond<br />
rhetoric, into action. Cinnamon Lakeside<br />
<strong>is</strong> the only hotel to have been re-certified<br />
by Green Globe th<strong>is</strong> year. The Green<br />
Globe Certification which supports the<br />
Global Sustainable Tour<strong>is</strong>m Criteria<br />
confirms the two hotels adherence to<br />
agreed international standard for the<br />
sustainable operation and management<br />
of travel and tour<strong>is</strong>m business with 248<br />
preset standards. In fact, Cinnamon
[ sustainability report contd.... ]<br />
Grand gained the highest percentage<br />
in these preset standards. Energy<br />
efficient measures, em<strong>is</strong>sion reduction,<br />
effective water management and waste<br />
management with an emphas<strong>is</strong> on the<br />
3Rs, (Reduce, Recycle and Reuse) are<br />
some of the details that are focused<br />
upon for conformance.<br />
In addition, both Cinnamon Grand<br />
and Cinnamon Lakeside are already<br />
in conformance to ISO and OHSAS<br />
standards with Cinnamon Grand<br />
being the first hotel to be certified with<br />
all three certifications of ISO 14001,<br />
ISO 22000 and ISO 18001 and recertified<br />
through the surveillance audit.<br />
Cinnamon Lakeside obtained ISO 22000<br />
certification in Food, Health and Safety,<br />
ISO 14001 Environmental<br />
Management Systems Certifications<br />
and OHSAS 18001 which <strong>is</strong> the OH&S<br />
assessment series certifications.<br />
Cinnamon Grand Colombo<br />
Appointment of the Green Team 2012<br />
Aligned to the pledge, ‘I will be Green’,<br />
Cinnamon Grand th<strong>is</strong> year decided to<br />
focus extensively on its sustainability<br />
practices and initiatives to ensure that it<br />
delivers on the ‘green’ targets it had set<br />
for itself. In appointing the Green Team<br />
compr<strong>is</strong>ing representatives from different<br />
departments, the team set about<br />
identifying processes and methodologies<br />
that will reduce the consumption of<br />
electricity and water, while managing<br />
waste more efficiently. The goal <strong>is</strong> to<br />
reduce the hotel’s carbon footprint by<br />
10%.<br />
Each Green Team member was<br />
given specified goals and targets for<br />
each quarter, tasked with reducing<br />
consumption of water, electricity and<br />
wastage including in food. There was<br />
emphatic focus on introducing the 3R<br />
concept with reduce, re-use and recycle<br />
gaining much momentum. Input and<br />
innovative ideas are being encouraged<br />
by team members, where daily<br />
operations and actions will reduce the<br />
negative impact on the environment and<br />
certainly work its way into reducing the<br />
overall carbon foot print of the hotel.<br />
There <strong>is</strong> also a concerted effort to<br />
bring in other stakeholders into the<br />
initiatives, while also encouraging them<br />
to innovate new ideas in environmental<br />
consciousness. The initiatives are<br />
detailed further below.<br />
Awareness campaigns launched by the Cinnamon Grand to encourage associates to save water and<br />
stop the d<strong>is</strong>card of electronic junk to the environment<br />
<strong>everyday</strong> <strong>is</strong> dif ferent<br />
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Annual Report 2011/12<br />
52<br />
Cinnamon Grand Green<br />
V<strong>is</strong>ion<br />
To be ranked the Best Five Star<br />
Sustainable City Hotel in Sri Lanka<br />
by 2015<br />
Green Goal<br />
Reduce carbon footprint by 10% by<br />
March 2013<br />
Initiatives employed by Cinnamon<br />
Grand in meeting the Green Goal<br />
� Replacing paper based TV guide<br />
with a digital TV guide<br />
� Waste water from restaurants and<br />
cafeteria collected and recycled for<br />
f<strong>is</strong>h ponds (resulting in less water<br />
usage within the hotel and for the<br />
city)<br />
� All plastic bottles, paper and<br />
magazines are sold to an external<br />
recycling source and funds<br />
channeled towards the charity<br />
initiatives of the hotel<br />
� Green cards in rooms encourage<br />
guests to support green initiatives;<br />
environmental w<strong>is</strong>dom cards are<br />
also available for guests to purchase<br />
� Reuse of cooking oil from the<br />
kitchens to the boilers, instead of<br />
furnace oil has helped to reduce<br />
carbon em<strong>is</strong>sion by 30%<br />
� Monitoring of A4 paper usage in all<br />
departments with a 5% reduction<br />
targeted for each quarter<br />
� Newspapers to guests only given on<br />
request to reduce paper wastage<br />
Creating Green Awareness among<br />
Stakeholders<br />
World Water Day Campaign 2012<br />
A water conservation awareness<br />
initiative was held for over 300<br />
Cinnamon Grand Associates with the<br />
keynote speaker, environmental scient<strong>is</strong>t<br />
and head of the Colombo University<br />
Zoology department, Professor Sarath<br />
Kotagama. The session was further<br />
cascaded to germane stakeholders<br />
as well including students of the Sri<br />
Lanka Institute of Tour<strong>is</strong>m and Hotel<br />
Management as well as the media. The
Renowned cricket commentator Tony Greig joins the Cinnamon Grand’s Green Team in the Earth Hour Campaign<br />
speaker reiterated the need for ‘water for<br />
survival’, addressing water <strong>is</strong>sues both<br />
locally and globally.<br />
Lights off and Earth On (Earth Hour)<br />
The hotel joined the worldwide<br />
campaign organ<strong>is</strong>ed by the World<br />
Wildlife Fund for Nature’s climate change<br />
initiative marking Earth Hour on March<br />
31st from 8.30 p.m. to 9.30 p.m,<br />
garnering the support of international<br />
cricketers, in-house guests, restaurant<br />
patrons, staff and v<strong>is</strong>iting children. The<br />
event was launched by renowned cricket<br />
commentator Tony Greig and Engl<strong>is</strong>h<br />
cricketer Samit Patel, while Colombo<br />
Mayor Elect A J.M. Muzzamil also joined<br />
the initiative. The hotel saved 1,780 Kws<br />
during th<strong>is</strong> exerc<strong>is</strong>e, which <strong>is</strong> equivalent<br />
to providing energy for forty households<br />
per month.<br />
Using Nuga Gama and the main lobby<br />
as the ax<strong>is</strong> upon which the initiative was<br />
launched, the hotel further enhanced<br />
the Earth Hour experience by hosting<br />
a series of activities for guests to<br />
participate. While there was focus<br />
on village customs and traditions<br />
propagated during Earth Hour at<br />
Nuga Gama through dancers, fusion<br />
drumming and folk songs, a slogan<br />
competition was also held at every<br />
restaurant, with Earth Hour memorabilia<br />
awarded to the winners.<br />
Earth Day Awareness Campaign on<br />
E-waste<br />
A special poster awareness campaign<br />
was launched with special emphas<strong>is</strong> on<br />
the prudent management of e-waste to<br />
commemorate Earth Day, cascaded to<br />
Associates and via social media to other<br />
stakeholders.<br />
Green Avurudhu Celebrations<br />
The ‘Have a Green Avurudu Celebration’<br />
was launched th<strong>is</strong> year, with focus<br />
on dangers that emanate on people,<br />
planet and animals through the use<br />
of firecrackers and the ensuing no<strong>is</strong>e<br />
pollution. The campaign highlighted the<br />
negative health hazards as a result of<br />
cancerous chemicals and residues such<br />
as Copper, Cadmium, Lead, Magnesium<br />
and Sodium Zinc being released into the<br />
air due to the lighting of fire crackers.<br />
Earth Watch - the 52 Week<br />
Environmental Awareness Page for<br />
children<br />
In spreading the message of ‘green<br />
awareness’ among children, 52 ideas<br />
to save the earth was launched with the<br />
Funday Times, empowering children<br />
with the thought that they do not have<br />
to be adults to save the earth as each<br />
can do their part. The Earth Watch<br />
page, while focusing on a wide range<br />
of <strong>is</strong>sues and concerns, carries a single<br />
action of change, as part of its focus on<br />
climate change and reducing carbon<br />
footprints. The process did involve<br />
extensive research by the Cinnamon<br />
Grand Sustainability Team, which led<br />
to developing the content for the entire<br />
page for all 52 weeks of the year. The<br />
reach <strong>is</strong> 16,500 children and a total of<br />
two million people <strong>is</strong>landwide.<br />
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Th<strong>is</strong> informative knowledge sharing<br />
session was further augmented<br />
with monthly interactive workshops<br />
conducted at the Nuga Gama for<br />
members of the Funday Times,<br />
motivating them to think and action<br />
creatively about environmental <strong>is</strong>sues<br />
and solutions related to the subject that<br />
<strong>is</strong> d<strong>is</strong>cussed within the magazine.<br />
Nature Notes Plant Tour for Students<br />
With Nuga Gama having an extensive<br />
array of indigenous plants within an<br />
intricate eco-system, not often found<br />
within the constraints of the urban milieu,<br />
Cinnamon Grand launched a Nature<br />
Notes Plant Tour for children where<br />
over 56 indigenous species of plants,<br />
indigenous, medicinal herbs, vegetables<br />
and fruits are categorized and medicinal<br />
and other properties highlighted with<br />
simple sketches. The blue water lily<br />
which <strong>is</strong> the national flower and the<br />
Ironwood, which <strong>is</strong> the national tree <strong>is</strong><br />
found at Nuga Gama, giving children a<br />
v<strong>is</strong>ual memory of the country’s national<br />
depictions.<br />
A month of Environmental Initiatives<br />
for World Environment Day<br />
A month long programme infusing<br />
environmentally friendly initiatives was<br />
permeated to Associates, guests and<br />
valued business partners, encouraging<br />
them to use tangible actions for a<br />
positive impact on the planet. Th<strong>is</strong><br />
also involved a workshop for children at<br />
Nuga Gama which focused on the 3R<br />
concept, with a special story narrated by<br />
leading children’s author and illustrator
[ sustainability report contd.... ]<br />
Sybil Wettasinghe. A country wide<br />
competition for budding young students<br />
was also conducted to commemorate<br />
World Environment Day.<br />
Guests Encouraged to Help the<br />
Planet<br />
Guests are presented with a sticker<br />
encompassing 25 helpful hints for going<br />
green and minim<strong>is</strong>ing environmental<br />
degradation.<br />
Membership in Field Ornithology<br />
Group<br />
Cinnamon Grand obtained membership<br />
in the Field Ornithology Group of Sri<br />
Lanka th<strong>is</strong> year. Th<strong>is</strong> further emphasizes<br />
the hotel’s focus in ensuring that it works<br />
on preserving the natural fauna and<br />
flora of Sri Lanka. Funds generated<br />
from the Environmental W<strong>is</strong>dom Cards<br />
were donated towards the Group who<br />
conduct numerous workshops, seminars<br />
and awareness programmes on the bird<br />
life prevalent in Sri Lanka and the need<br />
for conservation.<br />
World Animal Day<br />
In association with the Sri Lanka<br />
Animal Protection Association, the<br />
hotel partnered the World Animal<br />
Day Conference for the second<br />
consecutive year, promoting the concept<br />
of vegetarian<strong>is</strong>m and inculcating<br />
humaneness in dealing with animals.<br />
Tree Planting<br />
In a bid to increase Sri Lanka’s forest<br />
cover and reduce the em<strong>is</strong>sion of CO2,<br />
while also permeating the message<br />
of environmental preservation and<br />
consciousness among young children,<br />
over fifty saplings were presented to<br />
children to mark Environmental Month.<br />
The hotel also garnered the good offices<br />
of Professor Sarath Kotagama at a tree<br />
planting ceremony held at Nuga Gama<br />
to mark th<strong>is</strong> month.<br />
B2b Bags Recycling Initiative<br />
The world’s first B2b initiative,<br />
transforming banners to bags which<br />
infused the sustainability platforms<br />
of Reduce, Reuse, Recycle,<br />
waste management, community<br />
empowerment, caring for the community<br />
and employment generation, was taken<br />
a step further th<strong>is</strong> year, with the launch<br />
of a dedicated B2b shop at the hotel<br />
lobby. Using Associates to model<br />
the bags which espoused a fashion<br />
statement, the sale of the bags brought<br />
in a total of Rs. 100,000, which as in<br />
other years, was channeled towards the<br />
continued work conducted by the hotel<br />
at the Children’s Ward of the Cancer<br />
Hospital.<br />
School kids on the plant tour at Nuga Gama Santa’s Recycling Workshop at Cinnamon Grand<br />
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Once Upon a Book Environmental<br />
Series<br />
Nuga Gama once again became the<br />
catalyst in creating awareness among<br />
young children, with the launch of the<br />
Once Upon a Book series, wherein<br />
renowned author Sybil Wettasinghe not<br />
only inculcated the reading habit among<br />
them, but also created awareness and<br />
appreciation for Sri Lankan culture,<br />
traditions, heritage and the environment.<br />
A beautifully illustrated bookmark with<br />
an environmental message developed<br />
by the author <strong>is</strong> presented to all children<br />
v<strong>is</strong>iting Nuga Gama on educational<br />
tours.<br />
Be A Paper Saver on World Forestry<br />
Day<br />
A special stencil was developed<br />
for the use of 200 students spread<br />
across multiple schools to highlight the<br />
importance of conserving trees and<br />
forests and reduce the use of paper.<br />
The initiative titled, Be a Paper Saver,<br />
while imparting the message of the<br />
importance of saving trees, <strong>is</strong> helpful<br />
in making recycled envelopes and<br />
impresses on young minds the crucial<br />
need to save paper, reuse and reduce<br />
waste.<br />
Santa Goes Green for the Children<br />
The most popular annual Santa’s<br />
Workshop focused on a green<br />
Chr<strong>is</strong>tmas th<strong>is</strong> year, with an innovative<br />
construction of Santa’s North Pole<br />
home using recycled plastic bottles<br />
and d<strong>is</strong>carded items for decorations,<br />
provoking thought and action among<br />
children. Santa also kept h<strong>is</strong> prom<strong>is</strong>e<br />
of letting the kids in on some of h<strong>is</strong><br />
closely guarded green secrets such<br />
as transforming unexpected items<br />
through recycling. Children were also<br />
given knowledge in the creative arts to<br />
make note pads, Chr<strong>is</strong>tmas bags and<br />
decorations.
Professor Sarath Kotagama Environmental Scient<strong>is</strong>t at the Green Forum staff awareness programme at Cinnamon Grand<br />
Cinnamon Grand’s Sustainability Performance<br />
for the financial year 2011/12<br />
Q 1 Q 2 Q 3 Q 4 Benchmark<br />
Carbon Footprint 90.20 69.09 66.05 54.33 41.10<br />
Electricity Usage (Kwh) 115.03 86.17 80.39 66.50 65.00<br />
Water Usage (Cubic Meters) 2,245.00 1,636.00 1,569.00 1,339.00 723.00<br />
Waste Generated (Food Waste) 5.48 4.39 4.63 3.54 0.84<br />
Total Training Hours 97,655 23,626 26,249 24,302<br />
Attrition 71 75 43 47<br />
Total Fines Paid None None None None<br />
Sustainability and CSR related projects 16 11 18 20 65<br />
Waste Type Q1 Q2 Q3 Q4<br />
Glass bottles 4,000 Kg 4,224 Kg 3,231 Kg 2,870 Kg<br />
Plastic bottles 1,740 Kg 1,768 Kg 1,406 Kg 673 Kg<br />
Waste papers ( Newspapers + Other papers) 1,390 Kg 1,570 Kg 1,402 Kg 1,954 Kg<br />
Used oil 400 Kg 400 Kg 448 Kg 1200 Kg<br />
Food Waste 195,510 Kg 272,518 Kg 409,595 Kg 214,800 Kg<br />
Total 203,040 Kg 280,480 Kg 416,081 Kg 221,497 Kg<br />
Method of D<strong>is</strong>posal Q1 Q2 Q3 Q4<br />
Reused (Used oil) 400 Kg 400 Kg 448 Kg 1200 Kg<br />
Recycled (Glass bottles, plastic bottles, waste papers) 7,130 Kg 7,562 Kg 6,039 Kg 5,497 Kg<br />
Recovered (piggeries-70% of food waste) 136,857 Kg 190,763 Kg 286,716 Kg 150,360 Kg<br />
Land filled (CMC-30% of food waste) 58,653 Kg 81,755 Kg 122,878 Kg 64,440 Kg<br />
Total 203,040 Kg 280,480 Kg 416,081 Kg 221,497 Kg<br />
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[ sustainability report contd.... ]<br />
Cinnamon Lakeside<br />
Energy, Water and Waste<br />
Management Initiatives<br />
Water Recycling<br />
With a daily water consumption of<br />
approximately 500 cubic meters,<br />
the hotel has set for itself a target to<br />
recycle and re-use 200 cubic meters<br />
of water for the use of the garden and<br />
flushing purposes. Currently, Cinnamon<br />
Lakeside <strong>is</strong> in the process of establ<strong>is</strong>hing<br />
a methodology that will avail recycled<br />
water for washing and drinking purposes<br />
as well, while in the immediate, rain<br />
water <strong>is</strong> stored and used for gardening<br />
purposes. The hotel also uses water<br />
from a tube well, which was launched<br />
th<strong>is</strong> year, to reduce consumption from<br />
the national water capacity.<br />
Water Consumed from the Tube<br />
Well Water Project Implemented<br />
During 2011-2012<br />
Quarter Consumption<br />
(Cubic Meters)<br />
1 35,211<br />
2 40,140<br />
3 39,730<br />
4 37,738<br />
Operational Volume of Water :<br />
Per Guest Night 2011-2012<br />
Quarter Cubic Meters<br />
1 1.83<br />
2 1.71<br />
3 1.46<br />
4 1.32<br />
The picturesque Lake adjoining Cinnamon Lakeside<br />
Energy Conservation<br />
All washrooms and guest rooms now<br />
use CFC bulbs signaling a saving on<br />
energy consumption from 160 watts<br />
to 38 watts in each of the 296 room of<br />
the hotel. Th<strong>is</strong> was added to with forty<br />
replacements to CFC bulbs in the fire<br />
staircase, reducing energy consumption<br />
from 20 watts to 8 watts. Variable<br />
Frequency Drivers (VDF) were installed<br />
into the two chilled water pumps, which<br />
automatically regulates the running<br />
capacity of the meters contributing to<br />
reduced energy consumption. There <strong>is</strong><br />
a concerted plan to introduce induction<br />
lights for the garden which would reduce<br />
energy consumption by 50% and based<br />
on budget approval, all hotel lighting will<br />
take on LED lighting, which will reduce<br />
energy consumption substantially.<br />
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Electricity Consumption 2011-2012<br />
Quarter Kw/Hr<br />
1 1,953,320<br />
2 1,947,490<br />
3 1,950,888<br />
4 1,876,755<br />
Green Initiatives employed to<br />
conserve bio-diversity<br />
� Fruit trees were planted within<br />
the hotel prem<strong>is</strong>es to mark World<br />
Environment day in a bid not only<br />
to increase the forest cover and<br />
mitigate CO2 em<strong>is</strong>sions, but also to<br />
ensure that productive agricultural<br />
practices are espoused.<br />
� Vegetables such as spinach and<br />
eggplant were planted for the hotel’s<br />
use and also in a bid to reduce<br />
expenditure on agricultural produce.<br />
� A Bird Habitat Enrichment<br />
Programme was establ<strong>is</strong>hed by<br />
providing birds a place to perch and<br />
respite during the day. Until the trees<br />
are mature enough to bear fruit, fruit<br />
in feeding trays are provided for birds<br />
to feed on and bare tree branches<br />
ho<strong>is</strong>ted in the water for them to rest<br />
and roost.<br />
� The hotel planted lava plants for<br />
butterflies and other insects to breed<br />
in a bid to maintain and re-introduce<br />
the eco-system balance.<br />
� The Earth Song was cascaded to<br />
all Associates, imbuing a sense of<br />
responsibility for the environment<br />
and creating awareness. Students<br />
from TB Jayah Maha Vidyalaya, Al-<br />
Iqbal Muslim Balika Vidyalaya and Sri<br />
Sariputhra Maha Vidyalaya were also<br />
invited for the launch of the song<br />
and the tree planting project.
Cinnamon Lakeside staff at the St. Anne’s Church<br />
charity initiative<br />
� The Bamboo Planting Project was<br />
continued as it absorbs 40% more<br />
carbon dioxide and releases 35%<br />
more oxygen than an average plant<br />
into the environment.<br />
� With the Green Globe certification,<br />
the hotel continues to monitor<br />
progress with audits and monitoring<br />
process. Green Globe certified<br />
fittings were installed in the<br />
washrooms.<br />
� Plants are now watered only<br />
between 6 a.m and 10 a.m and<br />
after 5 p.m for minimum evaporation<br />
water management.<br />
Cinnamon Lakeside staff at the Abayagiriya Dagoba Restoration site after their Shramadhana<br />
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[ proud moments ]<br />
The continuous emphas<strong>is</strong> and ins<strong>is</strong>tence to make each day different has driven us to achieve<br />
unimaginable heights. Each day our team accompl<strong>is</strong>hes yet another goal, reaches yet another<br />
objective and goes beyond yet another realm. These are indeed proud moments for us and what<br />
you see here are vignettes of some of the proudest moments in our calendar year.<br />
Cinnamon Grand General Manager Rohan Karr receiving the<br />
award for Best Host Hotel – Culture at the<br />
Sri Lanka Tour<strong>is</strong>m Awards 2011/12<br />
Cinnamon Grand team celebrating after winning the<br />
Best Tent Competition for their Bonkers theme,<br />
at the annual John Keells Rugby 7s encounter 2011<br />
Kitchen Art<strong>is</strong>t, master sculptor Nandaka Weeraman<br />
won the first of its kind - Gold Excellence Award<br />
(at the Annual Culinary Awards 2011)<br />
General Manager Rohan Karr with the Cinnamon Grand team at the All Island Marie Brizard<br />
Bartenders Cocktail & Flaring Competition. The hotel won both Flaring and Classical<br />
categories, creating h<strong>is</strong>tory<br />
General Manager Rohan Karr with the Cinnamon Grand cricket team that won the 8th Annual<br />
Battle of the Spices against Cinnamon Lakeside in June 2011<br />
Hon. Min<strong>is</strong>ter Basil Rajapaksha, John Keells Chairman Mr. Susantha Ratnayake and Deputy Chairman Mr.<br />
Ajit Gunawardena with Cinnamon Grand General Manager Rohan Karr at the Nuga Gama Stamp Launch in<br />
2011. Cinnamon Grand <strong>is</strong> the first hotel in Sri Lanka to launch a first day cover marking World Tour<strong>is</strong>m Day.<br />
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Cinnamon Grand General Manager Rohan Karr receiving the<br />
‘Spirit of Le<strong>is</strong>ure’ award from JKH Deputy Chairman<br />
Ajit Gunawardena at the debut<br />
JKH Le<strong>is</strong>ure Awards 2011<br />
The Cinnamon Grand’s F&B team receiving the<br />
award for ‘I Will Standout Wherever I am’<br />
for their contribution in ra<strong>is</strong>ing the benchmark<br />
in the F&B industry<br />
The Cinnamon Grand’s Marketing Communications & Sustainbility<br />
Team with the ‘Innovation Award’ for conceptual<strong>is</strong>ing the<br />
hotel’s Diabetic Menu<br />
JKH Le<strong>is</strong>ure Awards 2011<br />
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The Cinnamon Grand’s catering team that represented Sri Lanka during the<br />
Commonwealth Games bid in St. Kitts receiving the award for the pledge,<br />
‘I Will Get it Right the First Time All the Time’.<br />
The Engineering Team of Cinnamon Grand receiving<br />
the award for ‘I Will Care’ for spearheading a<br />
project to help a colleague and family<br />
59<br />
Cinnamon Grand’s Marketing Communications &<br />
Sustainbility Manager Tharika Goonathilake receiving<br />
the award for ‘I Will Be Green’ for her environmental<br />
awareness for children through Earth Watch initiative<br />
Cinnamon Grand’s Housekeeping team receiving an award for ‘I Will Empower’ for<br />
their initiative of introducing Self Checkers
[ human resources ]<br />
Constructed on a foundation where<br />
we truly espouse that ours <strong>is</strong> a people<br />
business and therefore our service<br />
principles must be of exceptionally high<br />
standards to ensure we remain leaders<br />
in our industry, the year saw us engage<br />
our team with much more fervor and<br />
energy. We have observed increased<br />
competition, diverse challenges,<br />
emerging opportunities and new trends<br />
that all require innovative thinking and<br />
committed dynam<strong>is</strong>m to ensure we<br />
retain our leadership stance. Th<strong>is</strong> also<br />
fuels a need for a culture of continuous<br />
improvement, where higher benchmarks,<br />
quality standards and productivity<br />
become the norm. While in the past<br />
years we have d<strong>is</strong>played unequivocally<br />
that our teams are truly the best in<br />
the industry, evidenced by Cinnamon<br />
Grand’s unprecedented win thrice as the<br />
Best City Five Star Hotel and Cinnamon<br />
Lakeside’s achieving the same accolade<br />
th<strong>is</strong> year, given the transforming industry<br />
landscape, we know it <strong>is</strong> time to analyse,<br />
re-focus and review our HR d<strong>is</strong>ciplines,<br />
management and practices to excel in<br />
the coming years.<br />
Career and succession planning <strong>is</strong> a<br />
primary driver in our HR Strategy and<br />
given that our HR Policy operates<br />
under our parent John Keells Holdings’<br />
comprehensive policy, our team <strong>is</strong><br />
constantly exposed to group wide<br />
HR practices. Ours <strong>is</strong> a knowledge<br />
driven culture where team spirit and<br />
an entrepreneurial spark <strong>is</strong> constantly<br />
encouraged. We handpick our people<br />
on the prem<strong>is</strong>e of the right person for<br />
the right job, while at the same time<br />
encouraging multi-skilling via cross<br />
functional teams and a constant<br />
upping of the bar to ensure continuous<br />
innovation.<br />
HR Quantifiers<br />
The Group thrives on a mix of young<br />
dynam<strong>is</strong>m and experienced special<strong>is</strong>ts.<br />
Th<strong>is</strong> <strong>is</strong> amply emphasized in both the<br />
property development sector and<br />
across both city hotels. There <strong>is</strong><br />
emphas<strong>is</strong> also in training and mult<strong>is</strong>killing<br />
young people who are recruited<br />
as an imperative HR strategy, with keen<br />
individual<strong>is</strong>ation so that each individual<br />
<strong>is</strong> equipped with the apt knowledge,<br />
skills and honed talents to optim<strong>is</strong>e their<br />
contribution towards the job at hand.<br />
54%<br />
55%<br />
6%<br />
Company<br />
Employees’ Age<br />
Below 30 years<br />
30 to 50 years<br />
Above 50 years<br />
7%<br />
Group Employees’<br />
Age<br />
Below 30 years<br />
30 to 50 years<br />
Above 50 years<br />
Non-D<strong>is</strong>criminatory Policy<br />
Aligned to the John Keells Group HR<br />
Policy and strategy, which espouses<br />
the Global Compact, we are explicitly<br />
committed to practicing a nond<strong>is</strong>criminatory<br />
labour and employment<br />
policy. Adhering strictly to the universally<br />
accepted labour standards instituted by<br />
the International Labour Organ<strong>is</strong>ation<br />
and the rules and regulations governing<br />
HR and labour in Sri Lanka, we<br />
uphold the rights of our Associates to<br />
freedom of association and the right<br />
to Collective Bargaining, ensuring that<br />
our Associates have a mechan<strong>is</strong>m<br />
to voice their grievances, which all<br />
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40%<br />
38%<br />
receive the wholehearted support of top<br />
management.<br />
It <strong>is</strong> also noteworthy that AHPPLC has<br />
not had any industrial d<strong>is</strong>putes at any of<br />
its companies for the last years.<br />
We are an equal opportunity employer<br />
and believe in equality of employment.<br />
Our HR practices are derived from the<br />
foundation of just and fair dealings<br />
with our team, where meritocracy<br />
remains the truss upon which rewards<br />
and benefits accrue. The multi-cultural<br />
multi-ethnic formulation of our team<br />
adds the unique flavour and diversity<br />
for our business to flour<strong>is</strong>h and allows<br />
us to present to our team, sustainable<br />
employment at all levels in a knowledge<br />
gaining culture.<br />
Open Dialogue<br />
An open culture that espouses the<br />
sharing of opinions, ideas, problem<br />
solving and mentoring remain<br />
integral to creating an empowering<br />
environment for the team to function<br />
productively in. AHPPLC routinely<br />
has weekly team briefings, monthly<br />
meetings, quarterly associate meetings<br />
and inculcates an open door policy<br />
within the working culture, devoid of<br />
hierarchical engagement but rather built<br />
on cross functional d<strong>is</strong>cussions.<br />
We also encourage objective and<br />
constructive employee feedback<br />
and suggestions, which remain a<br />
key component to our philosophy of<br />
continuously ra<strong>is</strong>ing the bar. Open<br />
d<strong>is</strong>cussions, d<strong>is</strong>semination of ideas and<br />
suggestions and even debate helps<br />
strengthen team spirit and encourages<br />
cons<strong>is</strong>tent focus on business goals.<br />
Exceptional performers are recognized<br />
and rewarded during these meetings as<br />
well.<br />
A new communication initiative was<br />
introduced at Cinnamon Grand th<strong>is</strong> year<br />
titled, ‘Tell GM’, giving Associates an<br />
avenue to air grievances, opinions and<br />
suggestions gaining first hand input from<br />
the General Manager.
Living the Spirit of Le<strong>is</strong>ure<br />
The year also saw the complete cascade<br />
of the five pledges within the John Keells<br />
Le<strong>is</strong>ure Sector, which are specified<br />
within the Sustainability Report. The<br />
pledges are conceptual<strong>is</strong>ed to optim<strong>is</strong>e<br />
on the available HR pool prevalent<br />
within the hotels, giving them avenues<br />
for career advancement and personal<br />
career fulfillment.<br />
Through the pledge, ‘I will get it right<br />
the first time every time’, the teams are<br />
encouraged not to make m<strong>is</strong>takes and<br />
hence, any action <strong>is</strong> based on a well<br />
thought out process that will prevent<br />
and eliminate any m<strong>is</strong>takes. Th<strong>is</strong> then<br />
infuses a culture of perfection, which the<br />
hotels believe <strong>is</strong> a primary contributor to<br />
setting benchmarks for the industry.<br />
‘I will empower’ works on encouraging<br />
impactful dec<strong>is</strong>ion making and<br />
innovation, where team members are<br />
given the power and mindset to be<br />
bold and courageous when dealing<br />
with stakeholders, provided the result <strong>is</strong><br />
positive and productive. Th<strong>is</strong> also paves<br />
the way to identifying good leaders,<br />
abilities of multi-skilling and good team<br />
spirit.<br />
With Associates being the first and last<br />
encounter that stakeholders interact<br />
with, ‘I will care’ promotes a culture<br />
of caring among themselves, for<br />
customers, community, valued business<br />
partners and the environment. It also<br />
inculcates employee volunteer<strong>is</strong>m in<br />
the numerous projects embarked upon<br />
by the hotels, while making sure that<br />
Associates remain very alert to any<br />
<strong>is</strong>sues that may ar<strong>is</strong>e in dealing with<br />
these stakeholders and be adept in<br />
finding immediate solutions to assuage<br />
any shortfall.<br />
‘I will stand out wherever I am’ imbues a<br />
hol<strong>is</strong>tic culture of urging team members<br />
to be differentiators, activators, leaders<br />
and paradigm makers. Th<strong>is</strong> pledge<br />
infuses a gungho attitude among the<br />
team, inculcates a dynam<strong>is</strong>m and<br />
commitment to always be at the zenith<br />
and collectively, begets a winning team.<br />
Into th<strong>is</strong> v<strong>is</strong>ta, ‘I will be green’ affirms<br />
a green consciousness among the<br />
Associates, encouraging them to be<br />
the difference and embark on initiatives<br />
that will collectively reduce the sector’s<br />
carbon footprint.<br />
The pledges are all worked on<br />
parameters that allow each Associate<br />
to measure h<strong>is</strong>/her performance, rectify<br />
shortfalls and work on bridging any<br />
gaps.<br />
The enthusiasm and keenness to imbue<br />
these pledges into daily work lives was<br />
clearly d<strong>is</strong>played when at the John<br />
Keells Le<strong>is</strong>ure Awards when Cinnamon<br />
Grand won awards in all five pledges in<br />
addition to the Sustainability Award and<br />
the coveted Spirit of Le<strong>is</strong>ure award and<br />
Cinnamon Lakeside won a total of three<br />
awards, all of which are detailed in the<br />
Sustainability Report.<br />
Giving Opportunities to the<br />
Differently Able<br />
‘I will care’ extends to the team around<br />
us. Aligned to our employment<br />
philosophy, we are fully attuned to<br />
ensuring that the differently abled should<br />
and must be integrated into society<br />
and have equal opportunities similar<br />
to all. Currently, Cinnamon Grand has<br />
integrated two differently able persons<br />
within the team, each contributing<br />
significantly to the productivity and<br />
optim<strong>is</strong>ation of resources within the<br />
hotel.<br />
As mentioned in our Sustainability<br />
Report, Associates also undergo<br />
comprehensive training to cater<br />
to the needs of the differently abled<br />
and those with special needs from<br />
among our stakeholder groups, from<br />
specially trained butlers to support staff<br />
and emergency priority evacuation<br />
procedures, it <strong>is</strong> imperative that<br />
Associates are attuned to ensure that<br />
these stakeholders are top priority and<br />
interacted with accordingly.<br />
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Annual Report 2011/12<br />
61<br />
Training & Development<br />
Becoming a trendsetter in the hospitality<br />
industry revolves on the coming together<br />
of a considerable number of facets, but<br />
all of which converge on the platform<br />
of an exceptional team working on the<br />
ethos of ‘Service beyond expectations’.<br />
Together with the five pledges that were<br />
permeated unequivocally into the daily<br />
workings of the hotels, a very focused<br />
training and development initiative in<br />
collaboration with the Emirates School<br />
of Hospitality Management began<br />
th<strong>is</strong> year. The fruition of th<strong>is</strong> focused<br />
training <strong>is</strong> amply showcased in the<br />
customer sat<strong>is</strong>faction survey that was<br />
conducted at Cinnamon Grand over<br />
the year, which analysed the findings as<br />
‘Exceeding Expectations’, a platform<br />
that <strong>is</strong> extremely unique and rare in any<br />
customer service survey and certainly<br />
one that vouches that the focused<br />
T&D <strong>is</strong> truly the driver in ensuring future<br />
leadership. The details of the Customer<br />
Sat<strong>is</strong>faction Survey are included in the<br />
Sustainability Report.<br />
AHPPLC accumulated a total of 103,709<br />
training hours of which, Cinnamon<br />
Grand’ team underwent a total of<br />
49,207 hours through an investment of<br />
Rs. 13 Mn. Cinnamon Lakeside invested<br />
a total of Rs. 15 Mn on Learning and<br />
Development activities with total training<br />
hours for the year amounting to 54,502.<br />
Our training and development<br />
programmes are designed and<br />
developed to create a culture of<br />
‘excellence beyond compar<strong>is</strong>on’ at all<br />
levels. The knowledge culture within<br />
the hotels are constantly nurtured and<br />
strengthened, worked on through a<br />
comprehensive training calendar that<br />
hones in on the macro environment,<br />
industry demands, organ<strong>is</strong>ational<br />
objectives and individual goals.<br />
International Exposure<br />
Training at the Emirates Academy of<br />
Hospitality Management, Dubai<br />
The Emirates Academy of Hospitality<br />
Management <strong>is</strong> considered the leading<br />
provider in hospitality education in the
[ human resources contd.... ]<br />
Middle East with a full license accorded<br />
by the Min<strong>is</strong>try of Higher Education<br />
and Scientific Research of the UAE and<br />
accredited by the Institute of Hospitality<br />
UK and THE-ICE Australia. A team of<br />
twenty from Cinnamon Grand and six<br />
from Cinnamon Lakeside were selected<br />
for training at the Academy, which<br />
also gave the select team international<br />
exposure and training at the world’s only<br />
seven star Burj Al Arab Hotel, a member<br />
of the Jumeirah luxury hotel chain. The<br />
team underwent comprehensive and<br />
intense training programmes which<br />
included training at the state of the<br />
art learning facility and field training<br />
in the high end properties within the<br />
Jumeira Group for insight into cultures,<br />
practices and attitudes prevalent within<br />
international hotel chains.<br />
Training Objectives within the various<br />
programmes, all of which are highly<br />
interactive and incorporate considerable<br />
levels of practical training are detailed<br />
below:<br />
� Sous Chef Programme – Aims at<br />
reducing the skills gap between the<br />
second rung chefs in the kitchen<br />
and the Head Chef, while enhancing<br />
knowledge/awareness and ability<br />
levels<br />
� Pastry Chef Programme –<br />
Increases the knowledge, skills<br />
and ability levels of Pastry Chefs<br />
through innovative and up to date<br />
demonstrations<br />
� Kitchen & Restaurant<br />
Management - Focuses on<br />
achieving maximum profit from<br />
restaurant operations, using the<br />
concept development process as a<br />
continuous thread throughout the<br />
course.<br />
� Room Div<strong>is</strong>ion Programme<br />
– Designed to develop a<br />
comprehensive understanding<br />
of housekeeping operations in a<br />
luxury hotel, define services which<br />
are detailed, intuitive and natural,<br />
understand the importance of<br />
anticipating and exceeding client<br />
expectations and working as a team<br />
from the limousine to the suite with a<br />
strong emphas<strong>is</strong> on communication<br />
– including client profiles, while<br />
focusing on cost control procedures,<br />
from labour costs and laundry to<br />
room amenities<br />
� F & B Programme – Develops an<br />
understanding of the rudiments<br />
involved in F & B operations in a<br />
luxury hotel, adding an in-depth<br />
perspective to all aspects, while<br />
focusing on exceeding client<br />
expectations, communication and<br />
team work.<br />
The Academy further augmented their<br />
training and development initiatives, by<br />
conducting training programmes within<br />
Sri Lanka for Associates:<br />
Master Trainer Programme – Designed<br />
to create a pool of master trainers who<br />
will cascade the knowledge gained<br />
and deliver training programmes to<br />
meet the new or amended Company<br />
competencies.<br />
Wine Appreciation Module – Certifies<br />
participants to better understand the<br />
principles of wine production, gaining in<br />
depth knowledge on major world wine<br />
production areas, their products and<br />
uses<br />
Competency Training - Based on<br />
delivering the competencies designed<br />
by EAHM for the JKH Le<strong>is</strong>ure Group,<br />
the programme trains key persons in the<br />
respective business units to deliver on<br />
targets in their areas of business.<br />
The John Whyte Bartending<br />
Programme, Singapore<br />
A selected F&B Professional was<br />
also trained at the John Whyte Elite<br />
Bartending Programme in Singapore<br />
which saw immediate results when<br />
Cinnamon Grand won a total of seven<br />
medals at the Marie Brizard Bartending<br />
Championships th<strong>is</strong> year. Details of the<br />
awards are found on page 40 of the<br />
Sustainability Report.<br />
Advanced Engineering Programme<br />
A team of engineering professionals from<br />
Cinnamon Grand had their knowledge<br />
levels further enhanced in Dubai through<br />
an in-depth training programme that<br />
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Annual Report 2011/12<br />
62<br />
dealt with engineering in international<br />
properties and the best practices<br />
requiring adoption for maximum<br />
optim<strong>is</strong>ation of resources<br />
Internal Training Programmes<br />
Using both external and internal<br />
resource persons, workshops and<br />
seminars on leadership development,<br />
superv<strong>is</strong>ory skills development, food<br />
safety, neuro-lingu<strong>is</strong>tics, building high<br />
performance teams and the health and<br />
safety initiatives of first aid, fire-fighting<br />
and safe driving have been conducted<br />
during the year.<br />
Cinnamon Grand conducted the<br />
following training programmes:<br />
Generic SOP (Standard Operating<br />
Procedures) Training<br />
A total number of 1200 staff was trained<br />
on the new and improved generic SOPs<br />
which remains the backbone of the<br />
diktats of the Cinnamon Brand.<br />
Technical SOP (Standard Operating<br />
Procedures) Training<br />
All of the F&B, Housekeeping and Front<br />
Office Associates were trained on the<br />
technical SOPs that were modified and<br />
re launched in the year 2011.<br />
TAD Trainer program<br />
40 trainers were trained and certified<br />
as TAD trainers (Train, Assess and<br />
Develop) by the training department<br />
in a bid to cascade the rudiments of<br />
training and delivery of the high intensity<br />
departmental SOP training requirements<br />
of the hotel.<br />
Monthly Exams<br />
Over 200 Associates sit for examinations<br />
every month, aimed at testing<br />
knowledge garnered via training<br />
programmes, which further nurtures the<br />
learning culture within the hotel.<br />
Situation Calibration<br />
Every month, 200 staff are trained on<br />
situation handling aimed at developing<br />
and improving their abilities in dealing<br />
with challenging situations that emerge<br />
in a five star property.
Soft Skills<br />
Soft Skills training <strong>is</strong> effected monthly<br />
to compliment the hard skills and SOPs<br />
permeated.<br />
Lead to Serve<br />
Over 250 Associates were trained on<br />
leadership skills in customer services.<br />
Professional Presence<br />
One hundred Middle Management cadre<br />
were trained in dealing with guests and<br />
in enhancing guest experiences.<br />
Induction & Orientation<br />
A three day comprehensive programme<br />
for all new recruits before work<br />
commencement, where they are briefed<br />
about the organ<strong>is</strong>ation, its h<strong>is</strong>tory,<br />
facilities, services offered to guests,<br />
employee benefits and policies, rules,<br />
regulations, etiquette etc., Basic training<br />
in dining etiquette and a familiar<strong>is</strong>ation of<br />
the hotel <strong>is</strong> also conducted.<br />
Th<strong>is</strong> year, 584 new recruits were<br />
inducted and trained on the basic<br />
fundamentals of working at a five<br />
star city hotel at the regular three day<br />
induction program at Cinnamon Grand.<br />
General training <strong>is</strong> designed for casual<br />
and trainee associates and focuses<br />
on developing better service levels,<br />
customer care, selling skills, complaint<br />
handling, personal hygiene and<br />
grooming, telephone etiquette, general<br />
and product knowledge, courtesy and<br />
manner<strong>is</strong>ms, Quality Standards (Eg-ISO<br />
14001,18001, 22000), fire fighting and<br />
security vigilance, motivation building,<br />
goal setting and AIDS awareness.<br />
Basic level Engl<strong>is</strong>h Language classes<br />
are conducted for casual and trainee<br />
associates on a need bas<strong>is</strong>.<br />
Knowledge Assessments are conducted<br />
periodically for F&B, Front Office and<br />
Housekeeping departments to assess<br />
knowledge levels, bridge gaps and ra<strong>is</strong>e<br />
the bar where necessary.<br />
Train the Trainer<br />
In addition to the training programmes<br />
specified above which are applicable<br />
to all Associates, selected Junior and<br />
Senior Executives conduct Brand<br />
Standard Training to their subordinates<br />
as departmental trainers. Th<strong>is</strong> <strong>is</strong> further<br />
facilitated by continuous development<br />
of these trainers via Train the Trainer<br />
workshops with the objective of<br />
equipping departments with adequate<br />
trainers who will conduct these<br />
programmes in a standard uniform<br />
manner.<br />
Senior Executives also undergo an<br />
external training series focusing on<br />
management development covering<br />
negotiation skills, time management,<br />
service marketing, labour law and<br />
d<strong>is</strong>ciplinary action among other relevant<br />
topics.<br />
Management Level - Need based<br />
training based on identified development<br />
needs conducted by external entity,<br />
while annually, Heads of Department go<br />
through two day stretches of brain<br />
storming focusing on strengthening<br />
ex<strong>is</strong>ting operations, analyse gaps on<br />
journeying towards the v<strong>is</strong>ion and<br />
prepare for the next paradigm of<br />
excellence.<br />
In addition, the following was launched<br />
by Cinnamon Grand th<strong>is</strong> year:<br />
(PRIDE) Personal Responsibility<br />
in Delivering Excellence – Instructs<br />
trainees on the importance of Taking<br />
Responsibility and Delivering Excellence<br />
Image Building Programme<br />
Aimed at developing the personal<br />
and professional image of Associates,<br />
addressing grooming and business &<br />
social etiquette.<br />
Engl<strong>is</strong>h Literacy<br />
The dearth in the knowledge of spoken<br />
and written Engl<strong>is</strong>h among Associates<br />
from all ranks continues to be addressed<br />
with Cinnamon Grand’s weekly Engl<strong>is</strong>h<br />
classes over three month periods.<br />
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Annual Report 2011/12<br />
63<br />
Cinnamon Magic<br />
Compulsory for all Cinnamon<br />
employees, training was conducted for<br />
41 Associates th<strong>is</strong> year.<br />
Chauffeur Training<br />
83 chauffeurs completed comprehensive<br />
training for added professional<strong>is</strong>m in<br />
d<strong>is</strong>charging their duties.<br />
Honing competitiveness and team<br />
spirit<br />
Managing a healthy work life balance<br />
through extracurricular activities remains<br />
integral to integrating team spirit and<br />
unity. While remuneration <strong>is</strong> worked<br />
on the John Keells Group HR Policy on<br />
remuneration, AHPPLC blends reward<br />
and recognition schemes with both<br />
quantitative and qualitative input.<br />
In a unique initiative, an independent<br />
survey was conducted for Cinnamon<br />
Grand in 2010 among its Associates,<br />
based on the ‘Great Place to Work’<br />
survey. The survey gained an overall<br />
score of 59%. Based on these finding,<br />
the hotel embarked on a process where<br />
the comments received from Associates<br />
were put forward to focus groups and<br />
solutions sought and instituted. The<br />
feedback survey which covered 80%<br />
of the team as a follow up, saw the<br />
employee sat<strong>is</strong>faction index r<strong>is</strong>e to 83%.<br />
From insurance coverage to<br />
comprehensive medical schemes,<br />
accommodation where necessary,<br />
laundry facilities, welfare shops, long<br />
service awards, birthday treats, Quarterly<br />
Associate Meetings wherein high<br />
achievers are recogn<strong>is</strong>ed, membership<br />
in sports clubs and even internal<br />
competitions and festivities to garner<br />
a better understanding and a culture<br />
of tolerance via religious and cultural<br />
festivals, the Group ensures these<br />
benefits are cons<strong>is</strong>tent and in some<br />
cases improved.<br />
The very active welfare societies<br />
organ<strong>is</strong>e annual sports days and<br />
religious and cultural festivals, while also<br />
ass<strong>is</strong>ting team members with financial<br />
ass<strong>is</strong>tance in the event of a catastrophe<br />
within their families.
[ human resources contd.... ]<br />
The following facilities and benefits were<br />
introduced during the year at Cinnamon<br />
Grand:<br />
� A new state-of-the-art staff entrance<br />
for Associates complete with 1,200<br />
lockers at an investment of Rs 2.6<br />
Mn was constructed.<br />
� The Human Resource Department<br />
within the hotel operates 365 days of<br />
the year in order to be accessible to<br />
Associates.<br />
� Staff dormitories refurb<strong>is</strong>hed<br />
with enhanced comforts and<br />
conveniences.<br />
� Contractual staff availed the<br />
opportunity of obtaining personal<br />
loans through NTB.<br />
� Telev<strong>is</strong>ions and other electronic<br />
and household items can now be<br />
purchased on easy payment and<br />
hire purchase schemes using the<br />
intervention of an external supplier.<br />
� An Eye Camp was conducted for<br />
Associates with opportunity to<br />
purchase eye wear at d<strong>is</strong>counted<br />
rates.<br />
� Online performance appra<strong>is</strong>al was<br />
introduced for senior executives<br />
identifying performance objectives<br />
against the Balanced Scorecard<br />
methodology.<br />
� The hotel honoured 78 Associates<br />
who have served the hotel from five<br />
to thirty years at its Long Service<br />
Awards.<br />
� Retirees with over fifteen years<br />
service were felicitated on their<br />
retirement day with a special farewell<br />
ceremony.<br />
Talent abounds<br />
Whether in the sporting field or in<br />
industry prowess, our teams continue<br />
to showcase amazing levels of talent<br />
as seen in the snapshot below. Most<br />
accolades are detailed on page 40 of<br />
the Sustainability Report.<br />
Cinnamon Grand won an unprecedented<br />
total of six medals at the Marie Brizard<br />
Bartender’s Competition.<br />
Occupational Health & Safety<br />
Very stringently adhering to guidelines<br />
and regulations laid down by the<br />
international standards and certifications<br />
that the hotels espouse, both hotels<br />
remain very cognizant of ensuring<br />
that their properties are safe places<br />
to work. Occupational Health and<br />
Safety therefore <strong>is</strong> paramount in day<br />
to day operations at both properties.<br />
Cinnamon Grand and Cinnamon<br />
Lakeside conduct continuous OH&S<br />
programmes for all Associates, to<br />
instil the importance of a safe work<br />
environment not only for themselves but<br />
for guests and suppliers.<br />
Personal hygiene and first aid training <strong>is</strong><br />
cascaded to all Associate levels, while<br />
continuous drills on dealing with fires,<br />
emergency evacuations, security needs<br />
and dealing with VVIPs and their security<br />
contingents are conducted, with external<br />
resource persons often adding their<br />
expert<strong>is</strong>e to the subject at hand.<br />
All permanent and contractual staff and<br />
their families at Cinnamon Grand have<br />
comprehensive insurance cover for<br />
surgical, hospital<strong>is</strong>ation, critical illness,<br />
workmen’s compensation, personal<br />
accident and reimbursements for OPD<br />
fees.<br />
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64
[ statement of directors’<br />
responsibility ]<br />
Directors’ Responsibilities for<br />
the Preparation of the Financial<br />
Statements<br />
Th<strong>is</strong> Statement of Directors’<br />
responsibilities <strong>is</strong> to be read in<br />
conjunction with the Report of the<br />
Auditors and <strong>is</strong> made to d<strong>is</strong>tingu<strong>is</strong>h<br />
the respective responsibilities of the<br />
Directors and of the Auditors in relation<br />
to the Financial Statements contained in<br />
th<strong>is</strong> Annual Report.<br />
The Directors of your Company are<br />
required by the Companies Act No. 7 of<br />
2007 to prepare Financial Statements<br />
which give a true and fair view of the<br />
state of affairs of the Company as at<br />
the end of the financial year, and of the<br />
Profit and Loss and Cash flows of the<br />
Company for the financial year.<br />
As per the prov<strong>is</strong>ions of the Companies<br />
Act No.7 of 2007, the Board of the<br />
Company shall cause the Annual<br />
General Meeting report to be sent to<br />
every shareholder of the Company not<br />
less than fifteen working days before the<br />
date fixed for holding the Annual General<br />
Meeting.<br />
The Directors confirm that the Financial<br />
Statements of the Company for<br />
the year ended 31st March 2012<br />
presented in the Report have been<br />
prepared in accordance with the Sri<br />
Lanka Accounting Standards and the<br />
Companies Act No. 7 of 2007. In<br />
preparing the Financial Statements, the<br />
Directors have selected appropriate<br />
accounting policies and have applied<br />
them cons<strong>is</strong>tently. Reasonable and<br />
prudent judgments and estimates have<br />
been made and applicable accounting<br />
standards have been followed and<br />
the Financial Statements have been<br />
prepared on a going concern bas<strong>is</strong>.<br />
The Directors are of the view that<br />
adequate funds and other resources are<br />
available within the Company for it to<br />
continue in operation for the foreseeable<br />
future.<br />
The Directors have taken all reasonable<br />
steps expected of them to safeguard the<br />
assets of the Company and to establ<strong>is</strong>h<br />
appropriate systems of internal controls<br />
in order to prevent, deter and detect<br />
any fraud, m<strong>is</strong>appropriation or other<br />
irregularities.<br />
The Directors have also taken all<br />
reasonable steps to ensure that the<br />
Company maintains adequate and<br />
accurate accounting books of record<br />
which reflect the transparency of<br />
transactions and provide an accurate<br />
d<strong>is</strong>closure of the Company’s financial<br />
position.<br />
The Directors are required to provide the<br />
Auditors with every opportunity to take<br />
whatever steps and undertake whatever<br />
inspection they consider appropriate for<br />
the purpose of enabling them to give<br />
their Audit Report. The Directors are of<br />
the view that they have d<strong>is</strong>charged their<br />
responsibilities in th<strong>is</strong> regard.<br />
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Annual Report 2011/12<br />
65<br />
Compliance Report<br />
The Directors confirm that, to the<br />
best of their knowledge, all taxes and<br />
levies payable by the Company and all<br />
contributions, levies and taxes payable<br />
on behalf of the employees of the<br />
Company, and all other known statutory<br />
obligations as at the Balance Sheet date<br />
have been paid or provided for in the<br />
Financial Statements.<br />
As required by Section 56 (2) of the<br />
Companies Act No. 7 of 2007, the<br />
Board of Directors have confirmed that<br />
the Company sat<strong>is</strong>fies the Solvency<br />
test immediately after the d<strong>is</strong>tribution,<br />
in accordance with Section 57 of the<br />
Companies Act No. 7 of 2007, and have<br />
obtained a certificate from the Auditors,<br />
prior to declaring the Interim dividend of<br />
Rs. 1/- per share and the final dividend<br />
of Rs. 3/- per share for th<strong>is</strong> financial year.<br />
By Order of the Board<br />
Keells Consultants (Private) Limited<br />
Secretaries<br />
25th May 2012
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<strong>everyday</strong> <strong>is</strong> dif ferent<br />
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Annual Report 2011/12<br />
01<br />
66
Rat. Duipit, commy nit nim et nonsequ atetue<br />
asdasdas sdfasfd asgna augiat accummy odigna<br />
feugait en<strong>is</strong>cil<strong>is</strong>l ut acipsusci tio dion et vel do-<br />
Constructed on the concept of affordable<br />
lenibh eugait, qu<strong>is</strong>i eum zzriustionse eu feum-<br />
indulgence, Sri Lanka’s award winning flagship<br />
san vel eum vel dolendr eetumsa ndip<strong>is</strong> nulla<br />
five star city hotel prom<strong>is</strong>es world class<br />
consed eu faccum velenim nullam, jgfo ik-<br />
experiences and infinite indulgences in a<br />
gdfgndfjdmgdf digj susto conse tin<br />
truly unique milieu of Sri Lankan hospitality.<br />
Having pioneered some global firsts, regional<br />
<strong>everyday</strong> <strong>is</strong> dif frent firsts and Sri Lankan firsts, Cinnamon<br />
ASIAN HOTELS AND PROPERTIES PLC<br />
Annual Report Grand 2011/12 has 01perfected<br />
the art of innovation<br />
and set benchmarks that have ra<strong>is</strong>ed<br />
the bar continuously for the entire<br />
hospitality industry in Sri Lanka.<br />
67<br />
<strong>everyday</strong> <strong>is</strong> dif ferent<br />
ASIAN HOTELS AND PROPERTIES PLC<br />
Annual Report 2011/12
[ report of the audit committee ]<br />
Introduction<br />
Th<strong>is</strong> report focuses on the functions<br />
along with the responsibilities of the<br />
Audit Committee for the year under<br />
review. A more general description of<br />
the Committee’s functions <strong>is</strong> given under<br />
Corporate Governance on pages 23 to 31.<br />
Composition of the Committee and<br />
Meetings<br />
The Audit Committee compr<strong>is</strong>ed of three<br />
Non Executive independent Directors.<br />
The Chairman of the Audit Committee and<br />
another member of the Committee are<br />
Chartered Accountants while the other<br />
member of the committee has a special<strong>is</strong>t<br />
financial background. The Director<br />
Finance of the Hotel sector served as the<br />
Secretary to the Audit Committee. Mr.<br />
A.R. Gunasekara resigned from the Audit<br />
Committee with effect from 29th June<br />
2011 and Mr. C.J.L. Pinto joined the Audit<br />
Committee with effect from 1st July 2011<br />
to take up the position of chairman.<br />
The President Property Group of John<br />
Keells Holdings, CEO of the Company’s<br />
Property Div<strong>is</strong>ion, The General Manager<br />
of Cinnamon Grand, Sector Financial<br />
Controllers of Property and Hotels<br />
Sectors together with the Head of Group<br />
Business Process Review and Head<br />
of Sustainability and Enterpr<strong>is</strong>e R<strong>is</strong>k<br />
Management of John Keells Holdings<br />
PLC, attend audit committee meetings<br />
by invitation. The Outsourced Internal<br />
Auditors and the External Auditors also<br />
attended the meetings on a regular bas<strong>is</strong>.<br />
The Audit Committee held five meetings<br />
during the financial year. Information on<br />
the attendance at these meetings <strong>is</strong> given<br />
under Corporate Governance on page 28.<br />
The effectiveness of the Committee <strong>is</strong><br />
evaluated annually by each member<br />
of the Committee and the results are<br />
communicated to the Board.<br />
The activities and views of the Committee<br />
have been communicated to the Board<br />
of Directors by tabling the minutes of the<br />
Committee’s meetings at Board Meetings<br />
and verbally at Board meetings when<br />
necessary.<br />
Financial Reporting<br />
The Audit Committee has reviewed and<br />
d<strong>is</strong>cussed the Company’s quarterly<br />
and annual financial statements prior to<br />
publication with management and the<br />
external auditors, including the extent of<br />
compliance with Sri Lanka Accounting<br />
Standards and the adequacy of<br />
d<strong>is</strong>closures required by other applicable<br />
laws, rules, and guidelines. The<br />
Committee has also regularly d<strong>is</strong>cussed<br />
the operations of the Company and its<br />
future prospects with management and<br />
<strong>is</strong> sat<strong>is</strong>fied that all relevant matters have<br />
been taken into account in the preparation<br />
of the financial statements.<br />
The Committee has d<strong>is</strong>cussed with<br />
Management and the External Auditors<br />
the Company’s readiness for the pending<br />
convergence of Sri Lanka Accounting<br />
Standards (SLAS) with International<br />
Financial Reporting Standards (IFRS)<br />
to be adopted for the financial year<br />
commencing 1st April 2012. The Company<br />
has carried out a gap analys<strong>is</strong> to identify<br />
areas requiring action in lia<strong>is</strong>on with the<br />
External Auditors, Management and the<br />
John Keells Group IFRS Implementation<br />
teams, and it <strong>is</strong> env<strong>is</strong>aged that the<br />
Company would be able to comply with<br />
the new reporting standards on time.<br />
Internal Audit, R<strong>is</strong>ks and Controls<br />
Pricewaterhouse Coopers (Pvt) Ltd<br />
continued to serve as the Outsourced<br />
Internal Auditors of the Company, and<br />
the audit plans and scope of work were<br />
formulated in consultation with the John<br />
Keells Group, Business Process Review<br />
(Group BPR) Div<strong>is</strong>ion and approved by the<br />
Committee.<br />
The main focus of the Internal Audit was<br />
to provide independent assurance on<br />
the overall system of internal controls,<br />
r<strong>is</strong>k management and governance, by<br />
evaluating the adequacy and effectiveness<br />
of internal controls, and compliance with<br />
laws and regulations and establ<strong>is</strong>hed<br />
policies and procedures of the Company.<br />
During the year, reports were received<br />
by the Committee from the Outsourced<br />
Internal Auditors, which were reviewed<br />
and d<strong>is</strong>cussed with management, the<br />
Outsourced Internal Auditors and the<br />
John Keells Group BPR Div<strong>is</strong>ion. The<br />
recommendations of the Internal Auditors<br />
have been followed up and are being<br />
implemented.<br />
The Audit Committee has also reviewed<br />
the processes for the identification,<br />
evaluation and management of all<br />
significant operational r<strong>is</strong>ks faced by<br />
the Company. The most significant<br />
operational r<strong>is</strong>ks and the remedial<br />
measures taken to mitigate them have<br />
been reviewed with management and the<br />
John Keells Group Sustainability Initiative<br />
Team.<br />
Formal confirmations and assurances<br />
have been received from senior<br />
management quarterly regarding the<br />
efficacy and status of the internal control<br />
systems and r<strong>is</strong>k management systems,<br />
and compliance with applicable laws and<br />
regulations.<br />
External Audit<br />
The External Auditors’ letter of<br />
engagement, including the scope of the<br />
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ASIAN HOTELS AND PROPERTIES PLC<br />
Annual Report 2011/12<br />
68<br />
audit, was reviewed and d<strong>is</strong>cussed by the<br />
Committee with the external auditors and<br />
management prior to the commencement<br />
of the audit.<br />
The External Auditors kept the Committee<br />
adv<strong>is</strong>ed on an on-going bas<strong>is</strong> regarding<br />
any unresolved matters of significance.<br />
Before the conclusion of the audit,<br />
the Committee met with the external<br />
auditors to d<strong>is</strong>cuss all audit <strong>is</strong>sues and<br />
agree on their treatment. The Committee<br />
also met the External Auditors, without<br />
management present, prior to the<br />
finalization of the financial statements.<br />
The External Auditors’ management<br />
letter for the year 2010/11, together with<br />
management’s responses was d<strong>is</strong>cussed<br />
with management and the auditors.<br />
The Audit Committee <strong>is</strong> sat<strong>is</strong>fied that the<br />
independence of the External Auditors has<br />
not been impaired by any event or service<br />
that gives r<strong>is</strong>e to a conflict of interest.<br />
Due consideration has been given to the<br />
level of audit and non-audit fees received<br />
by the external auditors from the John<br />
Keells Group and confirmation has been<br />
received from the external auditors of<br />
their compliance with the independence<br />
guidance given in the Code of Ethics of<br />
the Institute of Chartered Accountants of<br />
Sri Lanka.<br />
The performance of the External Auditors<br />
has been evaluated and d<strong>is</strong>cussed with<br />
the senior management of the Company,<br />
and the Committee has recommended to<br />
the Board that KPMG (Previously known<br />
as KPMG Ford, Rhodes, Thornton & Co.)<br />
be re-appointed as the External Auditors<br />
of Asian Hotels and Property PLC for the<br />
financial year ending 31st March 2013,<br />
subject to approval by the shareholders at<br />
the Annual General Meeting to be held on<br />
25th of June 2012.<br />
Conclusion<br />
Based on the reports submitted by the<br />
External Auditors and the Outsourced<br />
Internal Auditors of the Company, the<br />
assurances and certifications provided<br />
by the senior management, and the<br />
d<strong>is</strong>cussions with management and the<br />
auditors both at formal meetings and<br />
informally, the Committee <strong>is</strong> of the view<br />
that the control environment within the<br />
Company <strong>is</strong> sat<strong>is</strong>factory and provides<br />
reasonable assurance that the financial<br />
position of the Company <strong>is</strong> adequately<br />
monitored and its assets are safeguarded.<br />
C. J. L. Pinto<br />
Chairman of the Audit Committee<br />
25th May 2012
[ independent auditors’ report ]<br />
TO THE SHAREHOLDERS OF ASIAN<br />
HOTELS AND PROPERTIES PLC<br />
Report on the Financial Statements<br />
We have audited the accompanying<br />
financial statements of Asian Hotels and<br />
Properties PLC (“Company”), and the<br />
consolidated financial statements of the<br />
Company and its subsidiary as at 31st<br />
March 2012 which compr<strong>is</strong>e the balance<br />
sheet as at 31st March 2012, and the<br />
income statement, statement of changes<br />
in equity and cash flow statement for<br />
the year then ended, and a summary of<br />
significant accounting policies and other<br />
explanatory notes as set out on pages 74<br />
to 91 of th<strong>is</strong> Annual Report.<br />
Management’s Responsibility for<br />
the Financial Statements<br />
Management <strong>is</strong> responsible for the<br />
preparation and fair presentation of<br />
these financial statements in accordance<br />
with Sri Lanka Accounting Standards.<br />
Th<strong>is</strong> responsibility includes: designing,<br />
implementing and maintaining internal<br />
control relevant to the preparation and<br />
fair presentation of financial statements<br />
that are free from material m<strong>is</strong>statement,<br />
whether due to fraud or error; selecting<br />
and applying appropriate accounting<br />
policies; and making accounting estimates<br />
that are reasonable in the circumstances.<br />
Scope of Audit and Bas<strong>is</strong> of Opinion<br />
Our responsibility <strong>is</strong> to express an opinion<br />
on these financial statements based<br />
on our audit. We conducted our audit<br />
in accordance with Sri Lanka Auditing<br />
Standards. Those standards require<br />
that we plan and perform the audit to<br />
obtain reasonable assurance whether the<br />
financial statements are free from material<br />
m<strong>is</strong>statement.<br />
An audit includes examining, on a<br />
test bas<strong>is</strong>, evidence supporting the<br />
amounts and d<strong>is</strong>closures in the financial<br />
statements. An audit also includes<br />
assessing the accounting policies used<br />
and significant estimates made by<br />
management, as well as evaluating the<br />
overall financial statement presentation.<br />
We have obtained all the information and<br />
explanations which to the best of our<br />
knowledge and belief were necessary<br />
for the purposes of our audit. We<br />
therefore believe that our audit provides a<br />
reasonable bas<strong>is</strong> for our opinion.<br />
Opinion<br />
In our opinion, so far as appears from our<br />
examination, the Company maintained<br />
proper accounting records for the year<br />
ended 31st March 2012 and the financial<br />
statements give a true and fair view of<br />
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ASIAN HOTELS AND PROPERTIES PLC<br />
Annual Report 2011/12<br />
69<br />
the Company’s state of affairs as at 31st<br />
March 2012 and its profit and cash flows<br />
for the year then ended in accordance<br />
with Sri Lanka Accounting Standards.<br />
In our opinion, the consolidated financial<br />
statements give a true and fair view of<br />
the state of affairs as at 31st March 2012<br />
and the profit and cash flows for the year<br />
then ended, in accordance with Sri Lanka<br />
Accounting Standards, of the Company<br />
and its subsidiary dealt with thereby, so<br />
far as concerns the shareholders of the<br />
Company.<br />
Report on Other Legal and<br />
Regulatory Requirements<br />
These financial statements also comply<br />
with the requirements of Sections 153(2)<br />
to 153(7) as appropriate of the Companies<br />
Act No. 07 of 2007.<br />
CHARTERED ACCOUNTANTS<br />
Colombo<br />
25th May 2012
[ balance sheet ]<br />
Group Company<br />
Balance Sheet as at 31st March 2012 2011 2012 2011<br />
Page No Note Rs.’000 Rs.’000 Rs.’000 Rs.’000<br />
ASSETS<br />
Non Current Assets<br />
Property, Plant and Equipment 80 8 12,005,037 11,847,798 9,160,039 9,186,218<br />
Leasehold Property 81 9 843,472 855,876 - -<br />
Investment Property 82 10 3,101,540 2,701,972 1,632,000 1,332,280<br />
Intangible Assets 82 11 12,190 16,683 1,373 1,819<br />
Investment in Subsidiary 82 12 - - 660,045 660,045<br />
Work in Progress - Apartments 83 13 - - - -<br />
Long Term Investments 83 14 - - - -<br />
Other Non Current Assets 83 15 41,388 23,865 12,462 23,865<br />
Total Non Current Assets 16,003,627 15,446,194 11,465,919 11,204,227<br />
Current Assets<br />
Inventories 84 16 115,852 122,746 73,571 79,460<br />
Work in Progress - Apartments 83 13 64,392 1,353,804 64,392 1,353,804<br />
Trade and Other Receivables 84 17 755,086 686,369 453,791 370,955<br />
Amounts Due from Related Parties 84 18 46,629 47,836 28,227 30,029<br />
Short Term Investments 84 19 2,763,209 317,921 2,411,209 42,921<br />
Cash In Hand and at Bank 305,164 176,350 181,014 115,712<br />
Total Current Assets 4,050,332 2,705,026 3,212,204 1,992,881<br />
Total Assets 20,053,959 18,151,220 14,678,123 13,197,108<br />
EQUITY & LIABILITIES<br />
Equity<br />
Stated Capital 84 20 3,345,117 3,345,117 3,345,117 3,345,117<br />
Capital Reserves 85 21 5,143,193 5,179,592 4,772,950 4,791,408<br />
Revenue Reserves 85 22 6,492,754 5,194,517 5,247,198 4,107,205<br />
Equity attributable Owners of the Company 14,981,064 13,719,226 13,365,265 12,243,730<br />
Minority Interest 2,966,837 2,783,930 - -<br />
Total Equity 17,947,901 16,503,156 13,365,265 12,243,730<br />
Non Current Liabilities<br />
Interest Bearing Borrowings 85 23 2,852 4,288 - -<br />
Employee Benefits 86 24 208,696 175,448 109,551 86,149<br />
Deferred Taxation 86 25 255,793 248,354 - -<br />
Total Non-Current Liabilities 467,341 428,090 109,551 86,149<br />
Current Liabilities<br />
Trade and Other Payables 87 26 931,803 972,494 630,756 721,691<br />
Amounts Due to Related Parties 84 18 84,314 82,360 56,692 64,275<br />
Current Taxation 69,398 79,155 - -<br />
Dividends Payable 442,775 - 442,775 -<br />
Interest Bearing Borrowings 85 23 1,437 1,437 - -<br />
Bank Overdrafts 108,990 84,528 73,084 81,263<br />
Total Current Liabilities 1,638,717 1,219,974 1,203,307 867,229<br />
Total Liabilities 2,106,058 1,648,064 1,312,858 953,378<br />
Total Equity and Liabilities 20,053,959 18,151,220 14,678,123 13,197,108<br />
The Notes to the Financial Statements from Pages 74 to 91 form an integral part of these Financial Statements.<br />
I certify that the Financial Statements have been prepared in compliance with the requirements of the Companies Act No. 7 of 2007.<br />
Prasanna Fernando<br />
Director Finance<br />
The Board of Directors <strong>is</strong> responsible for the preparation and presentation of these Financial Statements<br />
Signed for and on behalf of the Board by,<br />
A.D. Gunewardene J.R.F. Peir<strong>is</strong><br />
Managing Director Group Finance Director<br />
Colombo.<br />
25th May 2012<br />
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Annual Report 2011/12<br />
70
[ income statement ]<br />
Group Company<br />
For the year ended 31st March 2012 2011 2012 2011<br />
Page No Note Rs.’000 Rs.’000 Rs.’000 Rs.’000<br />
Revenue 87 27 8,861,173 7,457,325 6,479,762 5,485,469<br />
Cost of Sales (4,429,231) (3,809,480) (3,556,776) (3,024,275)<br />
Gross Profit 4,431,942 3,647,845 2,922,986 2,461,194<br />
Dividend Income 87 28 - - 117,211 39,070<br />
Other Income 87 29 185,789 103,210 160,992 83,861<br />
Admin<strong>is</strong>trative Expenses (1,522,045) (1,308,747) (970,636) (829,051)<br />
D<strong>is</strong>tribution Expenses (170,447) (181,039) (99,707) (109,663)<br />
Other Operating Expenses (559,867) (477,928) (297,159) (279,009)<br />
Finance Expenses 87 30 (12,738) (43,847) (12,715) (43,748)<br />
Change in Fair Value of Investment Property 82 10 306,819 444,764 206,971 215,088<br />
Profit Before Tax 87 31 2,659,453 2,184,258 2,027,943 1,537,742<br />
Income Tax Expense 88 32 (152,053) (36,372) (20,858) (6,218)<br />
Profit for the Year 2,507,400 2,147,886 2,007,085 1,531,524<br />
Attributable to:<br />
Equity Holders of the Parent 2,150,572 1,774,521 2,007,085 1,531,524<br />
Minority Interest 356,828 373,365 - -<br />
2,507,400 2,147,886 2,007,085 1,531,524<br />
Earnings Per Share 89 33 4.86 4.01 4.53 3.46<br />
Dividend Per Share 89 34 2.00 0.50 2.00 0.50<br />
Figures in brackets indicate deductions.<br />
The Notes to the Financial Statements from Pages 74 to 91 form an integral part of these Financial Statements.<br />
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Annual Report 2011/12<br />
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[ statement of changes in equity ]<br />
Attributable to Equity Holders of the Parent<br />
GROUP Stated Revaluation General Retained Total Minority Total<br />
Capital Reserve Reserve Earnings Interest Equity<br />
Rs.’000 Rs.’000 Rs.’000 Rs.’000 Rs.’000 Rs.’000 Rs.’000<br />
As at 31st March, 2010 3,345,117 5,233,818 85,000 3,500,332 12,164,267 2,464,777 14,629,044<br />
Transferred to Revenue Reserve (Note a) - (56,052) - 56,052 - - -<br />
Transferred from Deferred Tax - 3,838 - - 3,838 5,001 8,839<br />
De-recognition of Assets on<br />
Refurb<strong>is</strong>hments (Note 8 b) - (2,012) - - (2,012) (2,623) (4,635)<br />
Profit for the Year - 2010/2011 - - - 1,774,521 1,774,521 373,365 2,147,886<br />
Final Dividend Paid - 2009/2010 - - - (221,388) (221,388) - (221,388)<br />
Subsidiary Dividend to Minority Shareholders - - - - - (56,590) (56,590)<br />
As at 31st March, 2011 3,345,117 5,179,592 85,000 5,109,517 13,719,226 2,783,930 16,503,156<br />
Transferred to Revenue Reserve (Note a) - (33,215) - 33,215 - - -<br />
De-recognition of Assets on<br />
Refurb<strong>is</strong>hments (Note 8 b) - (3,184) - - (3,184) (4,151) (7,335)<br />
Profit for the Year - 2011/2012 - - - 2,150,572 2,150,572 356,828 2,507,400<br />
Final Dividend Paid - 2010/2011 - - - (442,775) (442,775) - (442,775)<br />
Interim Dividend - 2011/2012 - - - (442,775) (442,775) - (442,775)<br />
Subsidiary Dividend to Minority Shareholders - - - - - (169,770) (169,770)<br />
As at 31st March, 2012 3,345,117 5,143,193 85,000 6,407,754 14,981,064 2,966,837 17,947,901<br />
Note (a) According to the Sri Lanka Accounting Standard - 18 “Property, Plant and Equipment” as explained in the Accounting Policies, the<br />
Revaluation Surplus included in the Equity can be transferred to Retained Earnings when the surplus <strong>is</strong> real<strong>is</strong>ed. Accordingly, the surplus real<strong>is</strong>ed<br />
amounting to Rs. 18.45 Mn (Rs. 42.73 Mn in 2011) and Rs. 14.76 Mn (Rs. 13.32 Mn in 2011) for Company and Subsidiary respectively has been<br />
transferred directly to Retained Earnings as at the Balance Sheet date.<br />
The Notes to the Financial Statements from Pages 74 to 91 form an integral part of these Financial Statements.<br />
COMPANY Stated Revaluation General Retained Total<br />
Capital Reserve Reserve Earnings Equity<br />
Rs.’000 Rs.’000 Rs.’000 Rs.’000 Rs.’000<br />
As at 31st March, 2010 3,345,117 4,834,140 85,000 2,669,337 10,933,594<br />
Transferred to Revenue Reserve (Note a) - (42,732) - 42,732 -<br />
Profit for the Year - 2010/2011 - - - 1,531,524 1,531,524<br />
Final Dividend Paid - 2009/2010 - - - (221,388) (221,388)<br />
As at 31st March, 2011 3,345,117 4,791,408 85,000 4,022,205 12,243,730<br />
Transferred to Revenue Reserve (Note a) - (18,458) - 18,458 -<br />
Profit for the Year - 2011/2012 - - - 2,007,085 2,007,085<br />
Final Dividend Paid - 2010/2011 - - - (442,775) (442,775)<br />
Interim Dividend - 2011/2012 - - - (442,775) (442,775)<br />
As at 31st March, 2012 3,345,117 4,772,950 85,000 5,162,198 13,365,265<br />
Note (a) According to the Sri Lanka Accounting Standard - 18 “Property, Plant and Equipment” as explained in the Accounting Policies the<br />
Revaluation surplus included in the Equity can be transferred to Retained Earnings when the Surplus <strong>is</strong> real<strong>is</strong>ed. Accordingly, the surplus real<strong>is</strong>ed<br />
amounting to Rs.18.4 Mn (Rs.42.7 Mn in 2011) has been transferred directly to Retained Earnings as at the Balance Sheet date. (Refer Note 21 on<br />
page 85 for details).<br />
The Notes to the Financial Statements from Pages 74 to 91 form an integral part of these Financial Statements.<br />
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72
[ cash flow statement ]<br />
Group Company<br />
For the Year Ended 31st March 2012 2011 2012 2011<br />
Note Rs.’000 Rs.’000 Rs.’000 Rs.’000<br />
CASH FLOWS FROM OPERATING ACTIVITIES<br />
Operating Profit Before Working<br />
Capital Changes A 4,614,894 3,712,537 3,776,827 3,086,021<br />
(Increase) / Decrease Inventories 6,894 (4,953) 5,889 (13,434)<br />
(Increase) / Decrease in Receivables and<br />
Prepayments (108,964) (228,515) (87,219) (204,165)<br />
Increase / (Decrease) in Creditors and Accruals (38,737) (322,704) (98,518) (328,401)<br />
Cash Generated from Operations 4,474,087 3,156,365 3,596,979 2,540,021<br />
Interest Received 85,796 33,783 71,225 21,496<br />
Finance Expenses Paid (12,738) (43,847) (12,715) (43,748)<br />
Dividends Received - - 117,211 39,070<br />
Income Tax Paid (154,371) (9,888) (20,858) (6,218)<br />
Gratuity Paid / Transfer (11,966) (16,777) (4,236) (9,144)<br />
Net Cash Flow from Operating Activities 4,380,808 3,119,636 3,747,606 2,541,477<br />
CASH FLOWS FROM/(USED IN) INVESTING ACTIVITIES<br />
Purchase / Transfers and Construction of<br />
Property, Plant and Equipment (579,310) (581,785) (213,890) (353,916)<br />
Addition to Work-in-Progress (576,720) (2,311,022) (576,720) (2,311,022)<br />
Addition/ Transfers to Investment Property (92,749) (1,732) (92,749) (1,732)<br />
Addition to Intangible Assets (1,218) (7,493) (721) (47)<br />
Proceeds from Sale of Property, Plant & Equipment 21,408 29,754 9,615 9,223<br />
Proceeds from/ (Repayment of) Other Assets (Net) 11,403 (12,356) 11,403 (12,356)<br />
Net Cash Flow Used in Investing Activities (1,217,187) (2,884,634) (863,062) (2,669,850)<br />
CASH FLOWS FROM / (USED IN) FINANCING ACTIVITIES<br />
Dividend Paid to Equity Holders of Parent (442,775) (221,388) (442,775) (221,388)<br />
Dividend Paid to Minority Shareholders (169,770) (56,590) - -<br />
Repayment of Long Term Borrowings (1,436) (612,302) - (610,866)<br />
Net Cash Flow Used in Financing Activities (613,981) (890,280) (442,775) (832,254)<br />
NET INCREASE / (DECREASE) IN CASH AND<br />
CASH EQUIVALENTS 2,549,640 (655,278) 2,441,769 (960,627)<br />
CASH AND CASH EQUIVALENTS AT THE BEGINNING<br />
OF THE YEAR 409,743 1,065,021 77,370 1,037,997<br />
CASH AND CASH EQUIVALENTS AT THE END OF<br />
THE YEAR 2,959,383 409,743 2,519,139 77,370<br />
Analys<strong>is</strong> of Cash and Cash Equivalents<br />
Favourable Balances<br />
Cash and Bank 305,164 176,350 181,014 115,712<br />
Short Term Investments 2,763,209 317,921 2,411,209 42,921<br />
Unfavourable Balances<br />
Bank Overdrafts (108,990) (84,528) (73,084) (81,263)<br />
Total Cash and Cash Equivalents 2,959,383 409,743 2,519,139 77,370<br />
(A) Operating Profit Before Working Capital Changes<br />
Profit before Tax 2,659,453 2,184,258 2,027,943 1,537,742<br />
Adjustment for:<br />
Interest Income (85,796) (33,783) (71,225) (21,496)<br />
Dividend Income - - (117,211) (39,070)<br />
Finance Expenses 12,738 43,847 12,715 43,748<br />
Change in Fair Value of Investment Property (306,819) (444,764) (206,971) (215,088)<br />
Depreciation of Property, Plant and Equipment 376,121 345,711 224,384 210,506<br />
Amort<strong>is</strong>ation of Leasehold Properties 12,404 12,404 - -<br />
Amort<strong>is</strong>ation of Intangible Assets 5,711 5,037 1,167 936<br />
(Profit) / Loss on D<strong>is</strong>posal of Property, Plant & Equipment (943) (6,077) 6,070 (1,639)<br />
De-recognition of Assets on Refurb<strong>is</strong>hments 18,151 11,840 - -<br />
Impairment/ Prov<strong>is</strong>ion for Doubtful Debts 12,528 849 6,185 (273)<br />
Gratuity Charge and Related Costs 45,214 39,841 27,638 17,281<br />
Project Costs 1,866,132 1,553,374 1,866,132 1,553,374<br />
4,614,894 3,712,537 3,776,827 3,086,021<br />
The Notes to the Financial Statements from Pages 74 to 91 form an integral part of these Financial Statements.<br />
<strong>everyday</strong> <strong>is</strong> dif ferent<br />
ASIAN HOTELS AND PROPERTIES PLC<br />
Annual Report 2011/12<br />
73
[ notes to the financial statements ]<br />
1. REPORTING ENTITY<br />
Asian Hotels and Properties<br />
PLC <strong>is</strong> a public limited liability<br />
Company incorporated and<br />
domiciled in Sri Lanka and l<strong>is</strong>ted<br />
on the Colombo Stock Exchange.<br />
The Corporate Information <strong>is</strong><br />
given on the back inner cover.<br />
John Keells Holdings PLC<br />
became the holding Company<br />
of the Group during the financial<br />
year ended 31 March 2004.<br />
In the financial statements,<br />
“the Company” refers to Asian<br />
Hotels and Properties PLC as<br />
the holding Company and “the<br />
Group” refers to the companies<br />
whose accounts have been<br />
consolidated therein. The<br />
principal activities of the Group<br />
during the year were hoteliering<br />
and property development.<br />
The Subsidiary was Trans Asia<br />
Hotels PLC.<br />
The Group had 2,103 employees<br />
(1,967 in 2011) and the Company<br />
had 1,265 employees (1,151 in<br />
2011) at end of the financial year.<br />
2. STATEMENT OF<br />
COMPLIANCE<br />
The balance sheet, statement of<br />
income, statement of changes<br />
in equity and the cash flow<br />
statement, together with the<br />
accounting policies and notes<br />
(the “financial statements”) of the<br />
Group as at 31 March 2012 and<br />
for the year then ended; have<br />
been prepared in accordance<br />
with Sri Lanka Accounting<br />
Standards (SLAS) <strong>is</strong>sued<br />
by the Institute of Chartered<br />
Accountants of Sri Lanka, and<br />
comply with the requirements of<br />
the Companies Act. No. 07 of<br />
2007.<br />
The consolidated financial<br />
statements for the year ended<br />
31st March 2012 were authorized<br />
for <strong>is</strong>sue by the Directors on 25th<br />
May 2012.<br />
3. BASIS OF PREPARATION<br />
The financial statements, have<br />
been prepared on an accrual<br />
bas<strong>is</strong> and under the h<strong>is</strong>torical<br />
cost conversion except for the<br />
following.<br />
• Freehold Land and Buildings<br />
are measured at cost, at<br />
the time of acqu<strong>is</strong>ition and<br />
subsequently recognized at<br />
revalued amounts which are<br />
the fair values at the date of<br />
revaluation less accumulated<br />
depreciation and impairment<br />
cost if any.<br />
• Investment properties are<br />
stated at fair values.<br />
All values presented in the<br />
financial statements are in<br />
Sri Lanka rupees thousands<br />
(Rs.’000) which <strong>is</strong> the Group’s<br />
functional currency, unless<br />
otherw<strong>is</strong>e indicated.<br />
Use of estimates and<br />
judgments<br />
The preparation of financial<br />
statements in conformity<br />
with Sri Lanka Accounting<br />
Standards (SLAS), requires the<br />
management to make judgments,<br />
estimates and assumptions<br />
that affect the application of<br />
accounting policies and the<br />
reported amounts of assets,<br />
liabilities, income and expenses.<br />
The estimates and underlying<br />
assumptions are based on<br />
h<strong>is</strong>torical experience and various<br />
other factors that are believed<br />
to be reasonable under the<br />
circumstances, the results of<br />
which form the bas<strong>is</strong> of making<br />
the judgments about the carrying<br />
amount of assets and liabilities<br />
that are not readily apparent from<br />
other sources.<br />
The estimates and underlying<br />
assumptions are reviewed on<br />
an ongoing bas<strong>is</strong>. Rev<strong>is</strong>ions<br />
to accounting estimates are<br />
recogn<strong>is</strong>ed in the period in which<br />
the estimate <strong>is</strong> rev<strong>is</strong>ed if the<br />
rev<strong>is</strong>ion affects only that period<br />
or in the period of the rev<strong>is</strong>ion<br />
<strong>everyday</strong> <strong>is</strong> dif ferent<br />
ASIAN HOTELS AND PROPERTIES PLC<br />
Annual Report 2011/12<br />
74<br />
and future periods if the rev<strong>is</strong>ion<br />
affects both current and future<br />
periods.<br />
Judgments made by<br />
management in the application<br />
of SLAS that have a significant<br />
effect on the Financial Statements<br />
are mentioned below.<br />
** Note<br />
* Valuation of Property, Plant and<br />
Equipment 5.4<br />
* Valuation of Investment Property 5.6<br />
* Impairment of Assets 5.13<br />
* Employee Benefits 5.14<br />
* Estimation of Revenue and Cost<br />
of Apartments 5.18<br />
4. COMPARATIVE INFORMATION<br />
Previous year’s figures and<br />
phrases have been re-arranged,<br />
wherever necessary, to conform<br />
to the current year’s presentation.<br />
5. SIGNIFICANT ACCOUNTING<br />
POLICIES<br />
The accounting policies set<br />
out below have been applied<br />
cons<strong>is</strong>tently to all periods<br />
presented in these Financial<br />
Statements. The accounting<br />
policies of the Company have<br />
been cons<strong>is</strong>tently applied by<br />
Group entities, unless otherw<strong>is</strong>e<br />
stated.<br />
The significant accounting<br />
policies have been d<strong>is</strong>cussed<br />
below,<br />
5.1 Bas<strong>is</strong> of Consolidation<br />
The consolidated financial<br />
statements compr<strong>is</strong>e the<br />
financial statements of the<br />
Company, its Subsidiaries and<br />
other Companies over which<br />
it has control, using cons<strong>is</strong>tent<br />
accounting policies.<br />
All intra-group balances,<br />
transactions, income and<br />
expenses and profits and losses<br />
resulting from Intra Group<br />
transactions that are recognized<br />
in assets and liabilities are<br />
eliminated in full.
(a) Subsidiaries<br />
Subsidiaries are those enterpr<strong>is</strong>es<br />
controlled by the parent. Control<br />
ex<strong>is</strong>ts when the parent has the<br />
power, directly or indirectly to<br />
govern the financial and operating<br />
policies of an enterpr<strong>is</strong>e.<br />
Subsidiaries are controlled from<br />
the date the parent obtains<br />
control until the date that control<br />
ceases.<br />
Asian Hotels and Properties<br />
PLC has the power to directly<br />
govern the financial and operating<br />
policies of Trans Asia Hotels<br />
PLC, accordingly the entity <strong>is</strong><br />
considered as a subsidiary of<br />
Asian Hotels and Properties<br />
PLC. The total profits and losses<br />
for the period, of the Company<br />
and of its Subsidiaries included<br />
in consolidation and all assets<br />
and liabilities of the Company<br />
and of its Subsidiaries included<br />
in consolidation are shown<br />
in the consolidated income<br />
statement and balance sheet<br />
respectively. Minority interests<br />
which represents the portion<br />
of profit or loss and net assets<br />
not held by the Group, are<br />
presented separately in the<br />
income statement and within<br />
equity in the consolidated<br />
balance sheet, separately from<br />
parent shareholders’ equity. The<br />
consolidated cash flow statement<br />
includes the cash flows of the<br />
Company and its Subsidiaries.<br />
(b) Financial Year<br />
All Companies in the Group have<br />
a common financial year which<br />
ends on 31st March.<br />
5.2 Foreign Currency Transaction<br />
The Consolidated financial<br />
statements are presented in<br />
Sri Lanka rupees, which <strong>is</strong><br />
the Group’s functional and<br />
presentation currency.<br />
All foreign exchange<br />
transactions are converted<br />
to Sri Lanka rupees, at the<br />
rates of exchange prevailing at<br />
the time the transactions are<br />
effected. Monetary assets and<br />
liabilities denominated in foreign<br />
currency are retranslated to<br />
Sri Lanka rupee equivalents at<br />
the exchange rate prevailing at<br />
the balance sheet date. Nonmonetary<br />
assets and liabilities are<br />
translated using exchange rates<br />
that ex<strong>is</strong>ted when the values were<br />
determined. The resulting gains<br />
and losses are accounted for in<br />
the income statement.<br />
5.3 Income Tax Expense<br />
Income Tax expense compr<strong>is</strong>es<br />
of current and deferred tax. The<br />
tax expense recognized in the<br />
income statement compr<strong>is</strong>es<br />
income tax, unrecoverable<br />
economic service charge, social<br />
responsibility levy and deferred<br />
tax.<br />
(a) Current Tax<br />
Prov<strong>is</strong>ion for current tax <strong>is</strong> based<br />
on the elements of income<br />
and expenditure as reported in<br />
the financial statements and <strong>is</strong><br />
computed in accordance with the<br />
prov<strong>is</strong>ion of the Inland Revenue<br />
Act 10 of 2006 and amendments<br />
thereto, taking into consideration<br />
the maximum relief available.<br />
The profits and income of the<br />
Company are exempt from<br />
taxation for a period of 15 years<br />
commencing from 1st April<br />
1996, due to the merger of Asian<br />
Hotels Corporation Limited and<br />
Crescat Developments Limited,<br />
the tax holiday of Asian Hotels<br />
and Properties PLC (merged<br />
entity) has been extended by an<br />
additional three years until year<br />
2014. However, income tax on<br />
interest income has been paid at<br />
28%.<br />
Trans Asia Hotel PLC <strong>is</strong> liable<br />
for taxation at the rate of 12% in<br />
accordance with the prov<strong>is</strong>ion of<br />
the Inland Revenue Act No. 10 of<br />
2006 and amendments thereto.<br />
Current tax has been provided for<br />
interest income and rental income<br />
at 28%.<br />
(b) Deferred Tax<br />
Deferred taxation <strong>is</strong> provided<br />
using the balance sheet liability<br />
method providing for temporary<br />
differences between the carrying<br />
<strong>everyday</strong> <strong>is</strong> dif ferent<br />
ASIAN HOTELS AND PROPERTIES PLC<br />
Annual Report 2011/12<br />
75<br />
amount of assets and liabilities<br />
for financial reporting purposes<br />
and the amounts used for<br />
taxation purposes. The amount<br />
of Deferred tax provided <strong>is</strong> based<br />
on the expected manner of<br />
realization or settlement of the<br />
carrying amount of assets and<br />
liabilities, using tax rates enacted<br />
or substantively enacted by the<br />
reporting date.<br />
Deferred tax assets, including<br />
those related to tax effects of<br />
income tax losses and credits<br />
available to be carried forward,<br />
are recognized only to the extent<br />
that it <strong>is</strong> possible that future<br />
taxable profits will be available<br />
against which the assets can be<br />
utilized. Deferred tax assets are<br />
reviewed at each reporting date<br />
and are reduced to the extent<br />
that <strong>is</strong> no longer probable that<br />
the related tax benefits will be<br />
realized.<br />
Valuation of Assets and the<br />
Bases of Measurement<br />
Assets classified as current<br />
assets in the balance sheet<br />
are cash and those which are<br />
expected to be real<strong>is</strong>ed in cash<br />
during the normal operating cycle<br />
of the Company’s business or<br />
within one year from the balance<br />
sheet date, whichever <strong>is</strong> shorter.<br />
Assets other than current assets<br />
are those which the Company<br />
intends to hold beyond a period<br />
of one year from the balance<br />
sheet date.<br />
5.4 Property, Plant and<br />
Equipment<br />
(a) Recognition and Measurement<br />
of Property, Plant and<br />
Equipment<br />
All items of property, plant and<br />
equipment are initially recorded<br />
at cost. Where items of property,<br />
plant and equipment are<br />
subsequently revalued, the entire<br />
class of such assets <strong>is</strong> revalued at<br />
fair value.<br />
The Group applies cost model to<br />
property, plant and equipment<br />
except for land and buildings and<br />
records at cost of purchase or<br />
construction together with any
[ notes to the financial statements contd.... ]<br />
incidental expenses thereon less<br />
accumulated depreciation and<br />
any accumulated impairment<br />
losses.<br />
The carrying values of property<br />
plant and equipment are reviewed<br />
for impairment when events<br />
or changes in circumstances<br />
indicate that the carrying value<br />
may not be recoverable.<br />
The Group applies the revaluation<br />
model to land and<br />
buildings. The Group has adopted<br />
a policy of revaluing assets every<br />
five years.<br />
When an asset <strong>is</strong> revalued,<br />
any increase in the carrying<br />
amount <strong>is</strong> credited directly to<br />
a revaluation reserve, except<br />
to the extent that it reverses a<br />
revaluation decrease of the same<br />
asset previously recogn<strong>is</strong>ed in<br />
the income statement, in which<br />
case the increase <strong>is</strong> recogn<strong>is</strong>ed<br />
in the income statement. Any<br />
revaluation deficit that offsets<br />
a previous surplus in the same<br />
asset <strong>is</strong> directly offset against the<br />
surplus in the revaluation reserve<br />
and any excess recogn<strong>is</strong>ed as<br />
an expense. Upon d<strong>is</strong>posal, any<br />
revaluation reserve relating to<br />
the asset sold <strong>is</strong> transferred to<br />
retained earnings.<br />
Items of property, plant and<br />
equipment are derecogn<strong>is</strong>ed<br />
upon d<strong>is</strong>posal or when no future<br />
economic benefits are expected<br />
from its use. Any gain or loss<br />
ar<strong>is</strong>ing on derecognition of the<br />
asset <strong>is</strong> included in the income<br />
statement in the year the asset <strong>is</strong><br />
derecogn<strong>is</strong>ed.<br />
(b) Depreciation<br />
Prov<strong>is</strong>ion for depreciation <strong>is</strong><br />
calculated by using a straight-line<br />
method on the cost or valuation of<br />
all property, plant and equipment,<br />
other than freehold land, in order<br />
to write off such amounts over<br />
the estimated useful economic life<br />
of such assets, from the time the<br />
asset become available for use.<br />
The estimated useful life of assets<br />
are as follows:<br />
Asset Category Years<br />
Buildings 75<br />
Plant and Machinery 10-20<br />
Motor Vehicles 5<br />
Floating Restaurant 18<br />
Furniture, Furn<strong>is</strong>hings &<br />
Equipment 5-15<br />
Computers 5<br />
Base Stock/Circulating Assets 3-10<br />
The useful life and residual value<br />
of assets are reviewed, and<br />
adjusted if required, at the end of<br />
each financial year.<br />
Buildings are depreciated using<br />
reducing balance method in order<br />
to depreciate over the balance<br />
lease period of 68 years.<br />
5.5 Leasehold Property<br />
Leasehold property compr<strong>is</strong>ing<br />
of land use rights and stated<br />
at valuation, are amort<strong>is</strong>ed on<br />
a straight line bas<strong>is</strong> over the<br />
remaining lease term.<br />
Trans Asia Hotels PLC – The<br />
leasehold land <strong>is</strong> for 99 years<br />
commencing 7th August 1981<br />
and <strong>is</strong> being amort<strong>is</strong>ed over a<br />
period of 94 years commencing<br />
from 1st April 1986.<br />
5.6 Investment Properties<br />
Properties held to earn rental<br />
income, and properties held for<br />
capital appreciation have been<br />
classified as Investment Property.<br />
Investment properties are initially<br />
recogn<strong>is</strong>ed at cost. Subsequent<br />
to initial recognition the<br />
investment properties are stated<br />
at fair values, which reflect market<br />
conditions at the balance sheet<br />
date. Gains or losses ar<strong>is</strong>ing from<br />
changes in fair value are included<br />
in the income statement in the<br />
year in which they ar<strong>is</strong>e.<br />
Investment properties are<br />
derecogn<strong>is</strong>ed when d<strong>is</strong>posed,<br />
or permanently withdrawn from<br />
use because no future economic<br />
benefits are expected. Any<br />
gains or losses on retirement or<br />
d<strong>is</strong>posal are recogn<strong>is</strong>ed in the<br />
<strong>everyday</strong> <strong>is</strong> dif ferent<br />
ASIAN HOTELS AND PROPERTIES PLC<br />
Annual Report 2011/12<br />
76<br />
income statement in the year of<br />
retirement or d<strong>is</strong>posal. Transfers<br />
are made to investment property,<br />
when there <strong>is</strong> a change in use,<br />
evidenced by ending of owneroccupation,<br />
commencement of<br />
an operating lease to another<br />
party or ending of construction<br />
or development. Transfers are<br />
made from investment property,<br />
when there <strong>is</strong> a change in use,<br />
evidenced by commencement<br />
of owner-occupation or<br />
commencement of development<br />
with a view to sale.<br />
5.7 Intangible Assets<br />
An intangible asset <strong>is</strong> an<br />
identifiable non monitory asset<br />
without physical substance<br />
held for use in the production<br />
or supply goods or other<br />
services, rental to others or for<br />
admin<strong>is</strong>trative purposes.<br />
An intangible asset <strong>is</strong> initially<br />
recognized at cost, if it <strong>is</strong><br />
probable that future economic<br />
benefit will flow to the enterpr<strong>is</strong>e,<br />
and the cost of the asset can<br />
be measured reliably. Following<br />
initial recognition, intangible<br />
assets are carried at cost less<br />
any accumulated amortization<br />
and any accumulated impairment<br />
losses.<br />
(a) Computer software<br />
All computer software costs<br />
incurred, licensed for use by the<br />
Group, which are not integrally<br />
related to associated hardware,<br />
which can be clearly identified,<br />
reliably measured and it’s<br />
probable that they will lead to<br />
future economic benefits, are<br />
included in the Balance Sheet<br />
under the category intangible<br />
assets and carried at cost less<br />
accumulated amortization and<br />
any accumulated impairment<br />
losses.<br />
(b) Amortization<br />
Intangible assets with finite<br />
lives are amortized over the<br />
estimated useful economic life<br />
and assessed for impairment<br />
whenever there <strong>is</strong> an indication<br />
that the intangible asset may be<br />
impaired. Intangible assets are
amortized on a straight line bas<strong>is</strong><br />
in the Income Statement from<br />
the date on which the asset was<br />
available for use, over the best<br />
estimate of its useful life. The<br />
estimated useful life of software <strong>is</strong><br />
5 years. The amortization period<br />
and the amortization method for<br />
an intangible asset with a finite<br />
useful life <strong>is</strong> reviewed at least at<br />
each financial year-end.<br />
(c) Retirement and d<strong>is</strong>posal<br />
An intangible asset <strong>is</strong><br />
derecognized on d<strong>is</strong>posal or<br />
when no future economic benefits<br />
are expected from its use and<br />
subsequent d<strong>is</strong>posal.<br />
5.8 Long Term Investments<br />
All quoted and unquoted<br />
securities, which are held as noncurrent<br />
investments, are valued at<br />
cost. The cost of the investment<br />
<strong>is</strong> the cost of acqu<strong>is</strong>ition<br />
inclusive of brokerage and costs<br />
of transaction. The carrying<br />
amounts of long term investments<br />
are reduced to recogn<strong>is</strong>e a<br />
decline which <strong>is</strong> considered other<br />
than temporary, in the value of<br />
investments, determined on an<br />
individual investment bas<strong>is</strong>.<br />
In the Company’s financial<br />
statements, investments in<br />
subsidiary have been accounted<br />
for at cost, net of any impairment<br />
which <strong>is</strong> charged to the income<br />
statement. Incomes from these<br />
investments are recogn<strong>is</strong>ed<br />
only to the extent of dividends<br />
received.<br />
5.9 Inventories<br />
Inventories are stated at the<br />
lower of cost and net real<strong>is</strong>able<br />
value. Net real<strong>is</strong>able value <strong>is</strong> the<br />
estimated selling price in the<br />
ordinary course of business, less<br />
the estimated costs of completion<br />
and selling expenses. The cost<br />
of inventories <strong>is</strong> based on the<br />
weighted average cost and<br />
includes expenditure incurred<br />
in acquiring the inventories and<br />
bringing them to their ex<strong>is</strong>ting<br />
location and condition.<br />
5.10 Trade and Other Receivables<br />
Trade and Other Receivables are<br />
stated at the amounts that they<br />
are estimated to real<strong>is</strong>e, net of<br />
prov<strong>is</strong>ions for bad and doubtful<br />
receivables. A full prov<strong>is</strong>ion for<br />
doubtful debts <strong>is</strong> made when<br />
the debt exceeds 180 days, and<br />
collection of the full amount <strong>is</strong> no<br />
longer probable. Bad debts are<br />
written off when identified.<br />
5.11 Short-Term Investments<br />
Treasury bills and other interest<br />
bearing securities held for resale<br />
in the near future to benefit from<br />
short-term market movements<br />
are accounted for at cost plus<br />
the relevant proportion of the<br />
d<strong>is</strong>counts or premiums.<br />
5.12 Cash and Cash Equivalents<br />
Cash and Cash Equivalents in the<br />
cash flow statement compr<strong>is</strong>e<br />
cash at bank and in hand and<br />
short term deposits with a<br />
maturity of 3 months, net of<br />
outstanding bank overdrafts.<br />
5.13 Impairment of Assets<br />
The Group assesses at each<br />
reporting date whether there <strong>is</strong> an<br />
indication that an asset may be<br />
impaired.<br />
If any such indication ex<strong>is</strong>ts, or<br />
when annual impairment testing<br />
for an asset <strong>is</strong> required, the Group<br />
makes an estimate of the asset’s<br />
recoverable amount. An asset’s<br />
recoverable amount <strong>is</strong> the higher<br />
of an asset’s fair value less costs<br />
to sell and its value in use and<br />
<strong>is</strong> determined for an individual<br />
asset, unless the asset does not<br />
generate cash inflow that are<br />
largely independent of those from<br />
other assets or groups of assets.<br />
For the purpose of impairment<br />
testing assets that cannot be<br />
tested individually or grouped<br />
together into the smallest group<br />
of assets that generates cash<br />
flow from continuing use that are<br />
largely dependant of the cash<br />
flows of other assets or group<br />
of assets (cash generating units<br />
or (CGU)). Where the carrying<br />
amount of an asset exceeds its<br />
<strong>everyday</strong> <strong>is</strong> dif ferent<br />
ASIAN HOTELS AND PROPERTIES PLC<br />
Annual Report 2011/12<br />
77<br />
recoverable amount, the asset<br />
<strong>is</strong> considered impaired and <strong>is</strong><br />
written down to its recoverable<br />
amount.<br />
Impairment losses are recogn<strong>is</strong>ed<br />
in the income statement,<br />
except that, impairment losses<br />
in respect of property, plant<br />
and equipment are recognized<br />
against the revaluation reserve<br />
to the extent that it reverses a<br />
previous revaluation surplus. An<br />
assessment <strong>is</strong> made at each<br />
reporting date as to whether there<br />
<strong>is</strong> any indication that previously<br />
recognized impairment losses<br />
may no longer ex<strong>is</strong>t or may have<br />
decreased. Previously recognized<br />
impairment losses other than in<br />
respect of goodwill, are reversed<br />
only if there has been an increase<br />
in the recoverable amount of<br />
the asset. Such increase <strong>is</strong><br />
recogn<strong>is</strong>ed to the extent that the<br />
carrying amount would have no<br />
impairment losses recognized<br />
previously.<br />
Liabilities and Prov<strong>is</strong>ions<br />
Liabilities classified as current<br />
liabilities in the balance sheet<br />
are those obligations payable on<br />
demand or within one year from<br />
the balance sheet date. Items<br />
classified as non-current liabilities<br />
are those obligations, which<br />
expired beyond a period of one<br />
year from the balance sheet date.<br />
All known liabilities have been<br />
accounted for in preparing the<br />
financial statements. Prov<strong>is</strong>ions<br />
and liabilities are recogn<strong>is</strong>ed<br />
when the Company has a legal<br />
or constructive obligation as a<br />
result of passed events and it<br />
<strong>is</strong> probable that an outflow of<br />
economic benefits will be required<br />
to settle the obligation.<br />
5.14 Employee Benefits<br />
(a) Defined Contribution Plans -<br />
Employees’ Provident Fund<br />
And Employees’ Trust Fund<br />
EPF & ETF are recogn<strong>is</strong>ed<br />
as incurred. Employees are<br />
eligible for EPF contributions<br />
and ETF contributions in line<br />
with the respective statues
[ notes to the financial statements contd.... ]<br />
and regulations. The Company<br />
contributes 12% and 3% of gross<br />
emoluments of employees to the<br />
EPF and ETF respectively other<br />
than Cinnamon Grand Colombo<br />
where the contributions are 15%<br />
and 3% respectively.<br />
(b) Defined Benefit Plan –<br />
Retirement Gratuity<br />
A prov<strong>is</strong>ion has been made in<br />
the accounts for retiring gratuity<br />
from the first year of service of an<br />
employee in conformity with the<br />
Sri Lanka Accounting Standard<br />
- 16 (Rev<strong>is</strong>ed 2006) “Employee<br />
Benefits”.<br />
Gratuity prov<strong>is</strong>ion for employees<br />
are made based on an actuarial<br />
valuation which <strong>is</strong> carried out<br />
once in every two years by<br />
an independent valuer as<br />
recommended by the relevant<br />
Sri Lanka Accounting Standard,<br />
the ‘Projected Unit Credit’ (PUC)<br />
method has been used in th<strong>is</strong><br />
valuation. However, according to<br />
the Gratuity Act. No. 12 of 1983,<br />
the liability to employee ar<strong>is</strong>es<br />
only on completion of five years of<br />
continues service.<br />
The liability <strong>is</strong> not externally<br />
funded. The retirement benefit<br />
obligation <strong>is</strong> shown under the<br />
non-current liabilities in the<br />
balance sheet.<br />
5.15 Events After the Balance<br />
Sheet Date<br />
All material post balance sheet<br />
events have been considered<br />
and appropriate adjustments<br />
or d<strong>is</strong>closures have been made<br />
in the respective notes to the<br />
financial statements.<br />
5.16 Prov<strong>is</strong>ions, Contingent Assets<br />
and Contingent Liabilities<br />
Prov<strong>is</strong>ions are made for all<br />
obligations ex<strong>is</strong>ting as at the<br />
balance sheet date when it <strong>is</strong><br />
probable that such an obligation<br />
will result in an outflow of<br />
resources and a reliable estimate<br />
can be made of the quantum of<br />
the outflow.<br />
All contingent liabilities are<br />
d<strong>is</strong>closed as a note to the<br />
financial statements unless the<br />
outflow of resources <strong>is</strong> remote.<br />
Contingent assets are d<strong>is</strong>closed,<br />
where inflow of economic benefit<br />
<strong>is</strong> probable.<br />
5.17 Trade and Other Payables<br />
Trade and Other Payables are<br />
stated at their cost.<br />
INCOME STATEMENT<br />
5.18 Revenue Recognition<br />
Revenue <strong>is</strong> recogn<strong>is</strong>ed to the<br />
extent that it <strong>is</strong> probable that<br />
the economic benefits will<br />
flow to the Company and the<br />
revenue and associated costs<br />
incurred or to be incurred can<br />
be reliably measured. Revenue<br />
<strong>is</strong> measured at the fair value of<br />
the consideration received or<br />
receivable net of trade d<strong>is</strong>counts<br />
and sales taxes. The following<br />
specific criteria are used for<br />
the purpose of recognition of<br />
revenue.<br />
(a) Sale of Apartments<br />
Revenue has been recogn<strong>is</strong>ed on<br />
apartment sales of ‘The Emperor’<br />
up to the maximum of percentage<br />
completion or cash paid by the<br />
buyer whichever <strong>is</strong> lower.<br />
(b) Income from Hotel/Restaurants<br />
Revenue <strong>is</strong> recogn<strong>is</strong>ed on the<br />
rooms occupied on daily bas<strong>is</strong><br />
and food and beverages and<br />
hotel related sales are accounted<br />
for at the time of sale.<br />
(c) Interest<br />
Interest income <strong>is</strong> recogn<strong>is</strong>ed on<br />
an accrual bas<strong>is</strong>.<br />
(d) Rental Income<br />
Rental income <strong>is</strong> recogn<strong>is</strong>ed on<br />
an accrual bas<strong>is</strong>.<br />
(e) Dividend Income<br />
Dividend income <strong>is</strong> recogn<strong>is</strong>ed on<br />
a cash bas<strong>is</strong>.<br />
<strong>everyday</strong> <strong>is</strong> dif ferent<br />
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Annual Report 2011/12<br />
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(f) Other Gains and Losses<br />
Net gains and losses of a<br />
revenue nature ar<strong>is</strong>ing from the<br />
d<strong>is</strong>posal of property, plant and<br />
equipment and other non-current<br />
assets, including investments,<br />
are accounted for in the income<br />
statement, after deducting from<br />
the proceeds on d<strong>is</strong>posal, the<br />
carrying amount of such assets<br />
and the related selling expenses.<br />
(g) Other Income<br />
Other income <strong>is</strong> recogn<strong>is</strong>ed on an<br />
accrual bas<strong>is</strong>.<br />
5.19 Expenditure Recognition<br />
Expenses are recogn<strong>is</strong>ed in<br />
the income statement on the<br />
bas<strong>is</strong> of a direct association<br />
between the cost incurred and<br />
the earning of specific items of<br />
income. All expenditure incurred<br />
in the running of the business<br />
and in maintaining the property,<br />
plant and equipment in a state of<br />
efficiency has been charged to<br />
the income statement.<br />
For the purpose of presentation<br />
of the income statement, the<br />
“function of expenses” method<br />
has been adopted, on the bas<strong>is</strong><br />
that it presents fairly the elements<br />
of the Company’s and Group’s<br />
performance.<br />
(a) Borrowing Costs<br />
Borrowing costs are recogn<strong>is</strong>ed<br />
as an expense in the period in<br />
which they are incurred, unless<br />
they are incurred in respect of<br />
qualifying assets in which case it<br />
<strong>is</strong> capital<strong>is</strong>ed.<br />
(b) Guaranteed Rental<br />
Losses if any, of guaranteed<br />
rentals will be accounted for in<br />
the year in which they occur. A<br />
prov<strong>is</strong>ion <strong>is</strong> recogn<strong>is</strong>ed if the best<br />
estimate indicates a loss.
5.20 Segment Information<br />
Segment information has been<br />
prepared in conformity with the<br />
accounting policies adopted for<br />
preparing and presenting the<br />
consolidated financial statements<br />
of the Group.<br />
6. CASH FLOW STATEMENT<br />
Cash flow statement has been<br />
prepared using the indirect<br />
method. Interest paid / received <strong>is</strong><br />
classified as operating cash flows<br />
for the purpose of presentation of<br />
the cash flow statement.<br />
7. NEW ACCOUNTING<br />
STANDARDS ISSUED BUT<br />
NOT EFFECTIVE AS AT<br />
BALANCE SHEET DATE<br />
The Institute of Chartered<br />
Accountants of Sri Lanka has<br />
<strong>is</strong>sued a new volume of Sri Lanka<br />
Accounting Standards which will<br />
become applicable for financial<br />
periods beginning on or after 01st<br />
January 2012. Accordingly these<br />
standards have not been applied<br />
in preparing these financial<br />
statements as they were not<br />
effective for the year ended 31st<br />
March 2012.<br />
These Sri Lanka Accounting<br />
standards compr<strong>is</strong>e accounting<br />
standards prefixed both SLFRS<br />
(Corresponding IFRS) and LKAS<br />
(Corresponding IAS). Application<br />
of Sri Lanka Accounting<br />
Standards prefixed SLFRS and<br />
LKAS for the first time shall be<br />
deemed to be an adoption of<br />
SLFRSs.<br />
The Company has assessed<br />
the potential effects of these<br />
standards on its financial<br />
statements and the impact on<br />
the adoption of these standards<br />
and the management <strong>is</strong> of the<br />
view that the impact will not be<br />
significant.<br />
7.1 Ruling on deferring the<br />
application of IFRIC<br />
15-Agreement for<br />
Construction of Real Estates<br />
The institute of Chartered<br />
Accountants of Sri Lanka has<br />
granted an option for entities to<br />
defer the application of IFRIC<br />
15 which requires an entity to<br />
recogn<strong>is</strong>e revenue only on sale<br />
of apartments, until the five<br />
steps model comes into effect<br />
- (Revenue from Contracts with<br />
Customer).<br />
As a result Company will continue<br />
to adopt the current revenue<br />
recognition policy for apartments<br />
as d<strong>is</strong>closed in Note 5.18 (a).<br />
<strong>everyday</strong> <strong>is</strong> dif ferent<br />
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[ notes to the financial statements contd.... ]<br />
8. PROPERTY, PLANT AND EQUIPMENT<br />
GROUP Freehold Buildings Plant & Base F F & E Motor Capital Total Total<br />
Land Machinery Stock & Vehicles Work In 2012 2011<br />
Circulating Progress<br />
Assets<br />
Rs. ‘000 Rs. ‘000 Rs. ‘000 Rs. ‘000 Rs. ‘000 Rs. ‘000 Rs. ‘000 Rs. ‘000 Rs. ‘000<br />
Cost or Valuation<br />
At the Beginning of the Year 3,855,240 6,445,049 1,088,160 1,115,689 1,365,565 21,275 20,692 13,911,670 13,474,838<br />
Additions - 14,801 32,847 95,818 130,092 10,169 295,583 579,310 581,785<br />
D<strong>is</strong>posals - (81) (17,941) (122,220) (54,843) (2,219) - (197,304) (126,878)<br />
De-recognition of Assets on<br />
Refurb<strong>is</strong>hments (Note 8 b) - (25,486) - (564) (736) - (26,786) (18,074)<br />
Transfers / Adjustments - 139,161 12,810 20,966 71,004 51,798 (295,739) - -<br />
At the End of the Year 3,855,240 6,573,444 1,115,876 1,109,689 1,511,082 81,023 20,536 14,266,890 13,911,670<br />
Accumulated Depreciation<br />
At the Beginning of the Year - 297,262 629,273 520,618 599,354 17,365 - 2,063,872 1,822,961<br />
Charge for the Year - 109,309 39,247 127,939 96,864 2,762 - 376,121 345,711<br />
D<strong>is</strong>posals - (6) (17,866) (116,644) (40,195) (2,219) - (176,930) (103,536)<br />
De-recognition of Assets on<br />
Refurb<strong>is</strong>hments (Note 8 b) - (412) - (288) (510) - - (1,210) (1,264)<br />
Transfers / Adjustments - - 3,579 (470) (3,109) - - - -<br />
At the End of the Year - 406,153 654,233 531,155 652,404 17,908 - 2,261,853 2,063,872<br />
Carrying Value<br />
As at 31st March, 2012 3,855,240 6,167,291 461,643 578,534 858,678 63,115 20,536 12,005,037 -<br />
As at 31st March, 2011 3,855,240 6,147,787 458,887 595,071 766,211 3,910 20,692 - 11,847,798<br />
(Note-8 a)<br />
Freehold Land and Buildings of Asian Hotels and Properties PLC (Group) were valued by M/s. A.Y. Daniel & Son, an independent<br />
Certified Valuer as at 31st March 2008, and the book values were written up to correspond with the valuation. Valuation Method -<br />
Contractor (Cost) Summation Bas<strong>is</strong>.<br />
Had the revalued Buildings (Group) been included at cost, the carrying value of the said asset would amount to Rs. 4,368 Mn.<br />
(Rs. 4,290 Mn in 2011) Had the revalued Land (Group) been included at cost, the carrying value of the said asset would amount<br />
to Rs. 470 Mn. (Rs. 470 Mn in 2011).<br />
(Note-8 b)<br />
During the year as part of refurb<strong>is</strong>hment assets amounting to Rs. 25.5 Mn (Rs. 16.8 Mn in 2011) were de-recogn<strong>is</strong>ed by the<br />
Subsidiary. Rs. 7.3 Mn (Rs. 4.6 Mn in 2011) of the said write off was charged against the related revaluation reserve, and<br />
remaining Rs. 18.2 Mn (Rs. 11.8 Mn in 2011) was charged to the Income Statement under Other Operating Expenses. The value<br />
of the assets de-recogn<strong>is</strong>ed was estimated by an Independent Valuer.<br />
(Note-8 c)<br />
Details of Groups’ Land and Building stated at valuation are indicated below<br />
Property Land /Building Extent Location<br />
Free hold Land and Building<br />
Company Land 1 A08 - R0- P05.08 No 77, Galle Road, Colombo 03<br />
Building- Stage(1) 348,818 Sq Ft No 77, Galle Road, Colombo 03<br />
Building- Stage (11) & (111) 299,975 Sq Ft No 77, Galle Road, Colombo 03<br />
Investment Properties<br />
Company Building 1 145,196 Sq Ft No 89, Galle Road, Colombo 03<br />
Subsidiary Building 1 55,548 Sq Ft No. 117, Sir Chittampalam A.<br />
Gardiner Mawatha, Colombo 02.<br />
Land A01 - R02- P30.0 No. 117, Sir Chittampalam A.<br />
Gardiner Mawatha, Colombo 02.<br />
Lease hold Properties<br />
Subsidiary Building 1 316,067 Sq Ft No. 115, Sir Chittampalam A.<br />
Gardiner Mawatha, Colombo 02.<br />
Land A05 - R02- P34.28 No. 115, Sir Chittampalam A.<br />
Gardiner Mawatha, Colombo 02.<br />
(Note-8 d)<br />
The Vessel of floating restaurant of the Subsidiary has been classified under Motor Vehicles.<br />
<strong>everyday</strong> <strong>is</strong> dif ferent<br />
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Annual Report 2011/12<br />
80
8. PROPERTY, PLANT AND EQUIPMENT<br />
COMPANY Freehold Buildings Plant & Base F F & E Motor Capital Total Total<br />
Land Machinery Stock & Vehicles Work In 2012 2011<br />
Circulating Progress<br />
Assets<br />
Rs. ‘000 Rs. ‘000 Rs. ‘000 Rs. ‘000 Rs. ‘000 Rs. ‘000 Rs. ‘000 Rs. ‘000 Rs. ‘000<br />
Cost or Valuation<br />
At the Beginning of the Year 3,855,240 4,545,123 694,944 369,659 852,889 13,182 - 10,331,037 10,036,105<br />
Additions - 11,976 17,229 59,349 96,698 10,169 18,469 213,890 353,916<br />
D<strong>is</strong>posals - (81) (17,941) (14,877) (41,592) (2,219) - (76,710) (58,984)<br />
Transfers / Adjustments - 2,603 5,965 73 (5,965) (2,676) - -<br />
At the End of the Year 3,855,240 4,559,621 700,197 414,204 902,030 21,132 15,793 10,468,217 10,331,037<br />
Accumulated Depreciation<br />
At the Beginning of the Year - 230,158 426,020 141,511 335,260 11,870 - 1,144,819 985,712<br />
Charge for the year 79,391 24,108 55,106 65,308 471 - 224,384 210,506<br />
D<strong>is</strong>posals - (6) (17,866) (9,739) (31,195) (2,219) - (61,025) (51,399)<br />
Transfers / Adjustments - - 3,579 - (3,579) - - - -<br />
At the End of the Year - 309,543 435,841 186,878 365,794 10,122 - 1,308,178 1,144,819<br />
Carrying Value<br />
As at 31st March, 2012 3,855,240 4,250,078 264,356 227,326 536,236 11,010 15,793 9,160,039 -<br />
As at 31st March, 2011 3,855,240 4,314,965 268,924 228,148 517,629 1,312 - - 9,186,218<br />
(Note-8 a)<br />
Freehold Land and Buildings of Asian Hotels and Properties PLC were valued by M/s. A.Y.Daniel & Son, an independent Certified<br />
Valuer as at 31st March 2008, and the book values were written up to correspond with the valuation. Valuation Method -<br />
Contractor (Cost) Summation Bas<strong>is</strong>.<br />
Had the revalued Buildings been included at cost, the carrying value of the said asset would amount to Rs. 3,183 Mn. (Rs. 3,215<br />
Mn in 2011) Had the revalued Land been included at cost, the carrying value of the said asset would amount to Rs.470 Mn.<br />
(Rs.470 Mn in 2011)<br />
GROUP COMPANY<br />
As at 31st March 2012 2011 2012 2011<br />
Rs.’000 Rs.’000 Rs.’000 Rs.’000<br />
9 LEASEHOLD PROPERTY<br />
Cost/Valuation<br />
Balance as at 1st April 945,161 945,161 - -<br />
Balance as at 31st March 945,161 945,161 - -<br />
Accumulated Amort<strong>is</strong>ation<br />
Balance as at 1st April 89,285 76,881 - -<br />
Charge for the Year 12,404 12,404 - -<br />
Balance as at 31st March 101,689 89,285 - -<br />
Written Down Value as at 31st March 843,472 855,876 - -<br />
The leasehold property <strong>is</strong> amort<strong>is</strong>ed on a straight line bas<strong>is</strong> over 74 years. The remaining period of lease as at 31st March 2012<br />
was 68 years.<br />
<strong>everyday</strong> <strong>is</strong> dif ferent<br />
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Annual Report 2011/12<br />
81
[ notes to the financial statements contd.... ]<br />
GROUP COMPANY<br />
As at 31st March 2012 2011 2012 2011<br />
Rs.’000 Rs.’000 Rs.’000 Rs.’000<br />
10 INVESTMENT PROPERTY<br />
At the Beginning of the Year 2,701,972 2,255,476 1,332,280 1,115,460<br />
Additions 92,749 1,732 92,749 1,732<br />
Change in Fair Value During the Year 306,819 444,764 206,971 215,088<br />
At the End of the Year 3,101,540 2,701,972 1,632,000 1,332,280<br />
In order to adopt the Fair Value model on Investment Property, as per Sri Lanka Accounting Standard 40 “Investment Property”<br />
the Land & Building classified as Investment Property of Asian Hotels and Properties PLC including Crescat Boulevard were<br />
valued by Mr.P.B.Kalugalagedera, a Chartered Valuation Surveyor using investment method of valuation on 01st of April 2005<br />
(date of adoption of the Standard), 31st March 2006, 31st March 2007, 31st March 2009, 31st March 2011 and 31st March 2012<br />
respectively.<br />
The Commercial Centre of Trans Asia Hotels PLC was valued by Messrs. A.Y.Daniel and Sons, a Professional Valuer using<br />
accredited contractor (cost) method of valuation on 1st April 2005, 31st March 2006, 31st March 2009 respectively.<br />
The Commercial Centre of Trans Asia Hotels PLC was valued by Mr.P.B.Kalugalagedera, a Chartered Valuation Surveyor using the<br />
Market Value Method on 31st March 2011 and 31st March 2012 respectively.<br />
The valuation of the Investment property of the Trans Asia Hotels PLC has obtained and confirmed that there has been a<br />
substantial increase in value of property as at 31st March 2012 and hence the market value of the asset has been increased to<br />
reflect the market value of Rs. 1,469.5 Mn (Rs. 1,369.7 Mn in 2011)<br />
Rental Income earned from Investment Property by the Company and Group amounted to Rs. 218Mn (2011 Rs.188 Mn) and<br />
Rs. 274 Mn (2011 Rs.245 Mn) respectively. Direct Operating Expenses incurred by the Company and Group amounted to<br />
Rs. 68 Mn (2011 Rs.60 Mn) and Rs. 74Mn (2011 Rs. 66 Mn) respectively.<br />
GROUP COMPANY<br />
As at 31st March 2012 2011 2012 2011<br />
Rs.’000 Rs.’000 Rs.’000 Rs.’000<br />
11 INTANGIBLE ASSETS<br />
Computer Software<br />
Cost<br />
At the Beginning of the Year 30,000 53,180 7,715 38,341<br />
Additions 1,218 7,493 721 47<br />
D<strong>is</strong>posals - (30,673) - (30,673)<br />
At the End of the Year 31,218 30,000 8,436 7,715<br />
Accumulated Depreciation<br />
At the Beginning of the Year 13,317 38,953 5,896 35,633<br />
Charge for the Year 5,711 5,037 1,167 936<br />
D<strong>is</strong>posals - (30,673) - (30,673)<br />
At the End of the Year 19,028 13,317 7,063 5,896<br />
Carrying Value As at 31st March 12,190 16,683 1,373 1,819<br />
12 INVESTMENTS IN SUBSIDIARY<br />
No of Holding<br />
Shares %<br />
Trans Asia Hotels PLC- at cost<br />
(Quoted) 86,823,028 43.41 - - 660,045 660,045<br />
Investment at the End of the Year - - 660,045 660,045<br />
Market Value of the above number of shares of Trans Asia Hotels PLC (Quoted Investment ) was Rs. 5,808 Mn (2011 - Rs.8,500 Mn)<br />
as at the Balance Sheet date.<br />
<strong>everyday</strong> <strong>is</strong> dif ferent<br />
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Annual Report 2011/12<br />
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GROUP COMPANY<br />
As at 31st March 2012 2011 2012 2011<br />
Rs.’000 Rs.’000 Rs.’000 Rs.’000<br />
13 WORK-IN-PROGRESS - APARTMENTS<br />
At the Beginning of the Year - 596,156 - 596,156<br />
Incurred During the Year - 2,311,022 - 2,311,022<br />
Transferred to Cost of Sales - (1,553,374) - (1,553,374)<br />
Amount at the End of the Year - 1,353,804 - 1,353,804<br />
Transferred to Current Assets (Note 13.1) - (1,353,804) - (1,353,804)<br />
- - - -<br />
13.1 WORK-IN-PROGRESS - COST OF APARTMENTS<br />
- CURRENT ASSETS<br />
At the Beginning of the Year 1,353,804 - 1,353,804 -<br />
Incurred During the Year 576,720 - 576,720 -<br />
Transferred to Cost of Sales (1,866,132) - (1,866,132) -<br />
Transferred from Non-Current Assets - 1,353,804 - 1,353,804<br />
Amount at the End of the Year 64,392 1,353,804 64,392 1,353,804<br />
During the year the Company completed its Apartment project and accordingly there was no WIP - Apartments on at Balance<br />
Sheet date. The completed Apartments which remained unsold have been reported under Note 13.1.<br />
GROUP COMPANY<br />
As at 31st March 2012 2011 2012 2011<br />
Rs.’000 Rs.’000 Rs.’000 Rs.’000<br />
14 LONG TERM INVESTMENTS<br />
Sri Lanka Hotel & Tour<strong>is</strong>m 100 100 100 100<br />
(-) Fall in value of the Investment (100) (100) (100) (100)<br />
- - - -<br />
The Company has fully provided for the above investment during the year 2009/2010 due to the non recoverability of the same.<br />
GROUP COMPANY<br />
As at 31st March 2012 2011 2012 2011<br />
Rs.’000 Rs.’000 Rs.’000 Rs.’000<br />
15 OTHER NON CURRENT ASSETS<br />
15.1 Loans to Executives<br />
At the Beginning of the Year 32,312 19,532 32,312 19,532<br />
Loans Granted During the Year 13,172 20,274 13,172 20,274<br />
Loans Recovered During the Year (8,126) (7,494) (8,126) (7,494)<br />
At the End of the Year 37,358 32,312 37,358 32,312<br />
Receivable within One Year (24,896) (8,447) (24,896) (8,447)<br />
Receivable after One Year 12,462 23,865 12,462 23,865<br />
15.2 Insurance Claim Receivable<br />
Transferred from other receivables 35,000 - - -<br />
Impairment during the year (6,074) - - -<br />
At the End of the Year 28,926 - - -<br />
Total Other Non Current Assets 41,388 23,865 12,462 23,865<br />
As Settlement of the claim made by the Trans Asia Hotels PLC from National Insurance Trust Fund (NITF) has been delayed for<br />
various reasons, Subsidiary has pursued legal action. Management <strong>is</strong> of the view that within the next 2 years the claim will be<br />
recovered. Accordingly an impairment prov<strong>is</strong>ion amounting to Rs. 6.07 Mn has been made in the financial statement for the year<br />
ended 31st March 2012 to reflect the loss on time value for money and said the receivable has been classified under Non-current<br />
assets in the financial statements.<br />
<strong>everyday</strong> <strong>is</strong> dif ferent<br />
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Annual Report 2011/12<br />
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[ notes to the financial statements contd.... ]<br />
GROUP COMPANY<br />
As at 31st March 2012 2011 2012 2011<br />
Rs.’000 Rs.’000 Rs.’000 Rs.’000<br />
16 INVENTORIES<br />
Food & Beverage 63,627 70,729 41,388 47,430<br />
General 10,552 15,631 7,497 10,858<br />
Diesel/ Furnace/ Gas Stock 12,874 10,064 8,916 6,596<br />
Engineering Stock 28,799 26,322 15,770 14,576<br />
115,852 122,746 73,571 79,460<br />
17 TRADE & OTHER RECEIVABLES<br />
Trade Receivables 494,683 353,534 270,293 215,420<br />
Other Receivables 271,101 337,210 192,641 158,624<br />
765,784 690,744 462,934 374,044<br />
Less- Prov<strong>is</strong>ion for Doubtful Debts (Note 17.1) (10,698) (4,375) (9,143) (3,089)<br />
755,086 686,369 453,791 370,955<br />
17.1 Prov<strong>is</strong>ion for Doubtful Debts<br />
At the Beginning of the Year 4,375 3,526 3,089 3,362<br />
(Over)/Under Prov<strong>is</strong>ion for the Year 6,454 849 6,185 (273)<br />
Written off During the Year (131) - (131) -<br />
At the End of the Year 10,698 4,375 9,143 3,089<br />
18 RELATED PARTY TRANSACTIONS<br />
18.1 Amounts Due from Related Parties<br />
Parent - John Keells Holdings PLC (JKH) 2,778 833 2,567 652<br />
Subsidiary - Trans Asia Hotels PLC - - 1 57<br />
Companies under Common Control of JKH PLC 43,851 47,003 25,659 29,320<br />
46,629 47,836 28,227 30,029<br />
18.2 Amounts Due to Related Parties<br />
Parent - John Keells Holdings PLC (JKH PLC) 5,902 4,985 3,219 2,887<br />
Subsidiary - Trans Asia Hotels PLC - - 205 180<br />
Companies under Common Control of JKH PLC 78,412 77,375 53,268 61,208<br />
84,314 82,360 56,692 64,275<br />
19 SHORT TERM INVESTMENTS<br />
Investments in Repo / Treasury Bonds 19,700 7,000 19,700 7,000<br />
Fixed and Call Deposits 2,743,509 310,921 2,391,509 35,921<br />
2,763,209 317,921 2,411,209 42,921<br />
Short term investments as at 31 March 2012, includes Rs. 1.5 Bn, placed with Nations Trust Bank PLC, an associate of John<br />
Keells Holdings PLC, the parent company of Asian Hotels and Properties PLC.<br />
20 STATED CAPITAL<br />
GROUP COMPANY<br />
As at 31st March 2012 2011 2012 2011<br />
Number of Value of Number of Value of Number of Value of Number of Value of<br />
Shares in Shares in Shares in Shares in Shares in Shares in Shares in Shares in<br />
‘000 Rs. ‘000 ‘000 Rs. ‘000 ‘000 Rs. ‘000 ‘000 Rs. ‘000<br />
442,775 3,345,117 221,388 3,345,117 442,775 3,345,117 221,388 3,345,117<br />
At an Extraordinary General Meeting held on 27th June 2011, the share holders approved a sub div<strong>is</strong>ion of each of its shares<br />
into two (2) ordinary shares, thereby increasing the ordinary shares in <strong>is</strong>sue from 221,387,650 to 442,775,300 ordinary shares.<br />
Th<strong>is</strong> sub div<strong>is</strong>ion was effective from 01st July 2011.<br />
<strong>everyday</strong> <strong>is</strong> dif ferent<br />
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Annual Report 2011/12<br />
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GROUP COMPANY<br />
As at 31st March 2012 2011 2012 2011<br />
Rs.’000 Rs.’000 Rs.’000 Rs.’000<br />
21 CAPITAL RESERVES - REVALUATION RESERVE<br />
At the Beginning of the Year 5,179,592 5,233,818 4,791,408 4,834,140<br />
Transferred to Revenue Reserve (33,215) (56,052) (18,458) (42,732)<br />
Transferred from Deferred Tax - 3,838 - -<br />
De-recognition of Assets on Refurb<strong>is</strong>hments (3,184) (2,012) - -<br />
At the End of the Year 5,143,193 5,179,592 4,772,950 4,791,408<br />
21.1 The Revaluation Reserve relates to revaluation of buildings and compr<strong>is</strong>es the cumulative increase in the fair value of the<br />
property at the date of revaluation and related adjustments, after transferring the surplus real<strong>is</strong>ed to the retained earnings.<br />
Th<strong>is</strong> could be util<strong>is</strong>ed for the purpose of future <strong>is</strong>sue of shares, excluding Rs. 41.70 Mn which relates to the revaluation of<br />
the land allocated for the apartments. The said amount will be transferred to retained earnings at the time the title of the<br />
property <strong>is</strong> transferred to the apartment owners. (The amount transferred to retained earnings during the year <strong>is</strong> 18.46 Mn.<br />
(2011 - Rs. 42.73 Mn)<br />
GROUP COMPANY<br />
As at 31st March 2012 2011 2012 2011<br />
Rs.’000 Rs.’000 Rs.’000 Rs.’000<br />
22 REVENUE RESERVES<br />
General Reserve (Note 22.1) 85,000 85,000 85,000 85,000<br />
Retained Earnings 6,407,754 5,109,517 5,162,198 4,022,205<br />
6,492,754 5,194,517 5,247,198 4,107,205<br />
22.1 General Reserve represents amounts set aside from profits by the Directors from 31st March 1980 to 31st March 1984.<br />
GROUP COMPANY<br />
As at 31st March 2012 2011 2012 2011<br />
Rs.’000 Rs.’000 Rs.’000 Rs.’000<br />
23 INTEREST BEARING BORROWINGS<br />
Commercial Bank<br />
At the Beginning of the Year - 247,886 - 247,886<br />
Repayments During the Year - (247,886) (247,886)<br />
At the End of the Year - - - -<br />
Hatton National Bank<br />
At the Beginning of the Year - 362,980 - 362,980<br />
Repayments During the Year - (362,980) (362,980)<br />
At the End of the Year - - - -<br />
Finance Lease Obligations<br />
At the Beginning of the Year 5,725 7,161 - -<br />
Obtained During the Year - - - -<br />
Repayments During the Year (1,436) (1,436) - -<br />
4,289 5,725 - -<br />
Transferred to Current Liabilities(Note 23.1) (1,437) (1,437) - -<br />
At the End of the Year (Note 23.3) 2,852 4,288 - -<br />
Total Non Current Interest Bearing Borrowings (Note 23.2) 2,852 4,288 - -<br />
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[ notes to the financial statements contd.... ]<br />
GROUP COMPANY<br />
As at 31st March 2012 2011 2012 2011<br />
Rs.’000 Rs.’000 Rs.’000 Rs.’000<br />
23.1 Current Portion of Borrowings included<br />
in Current Liabilities<br />
Long Term Loans - - - -<br />
Finance Lease Obligations 1,437 1,437 - -<br />
1,437 1,437 - -<br />
23.2 Non Current portion of Borrowings included<br />
under Non Current Liabilities<br />
Long Term Loans - - - -<br />
Finance Lease Obligations 2,852 4,288 - -<br />
2,852 4,288 - -<br />
23.3 Lease Installments Payable After One Year<br />
Payable After One Year Before 5 Years 2,852 4,288 - -<br />
Payable After 5 Years - - - -<br />
2,852 4,288 - -<br />
24 EMPLOYEE BENEFITS<br />
Prov<strong>is</strong>ion for Retiring Gratuity<br />
At the Beginning of the Year 175,448 152,384 86,149 78,012<br />
Prov<strong>is</strong>ion made During the Year 19,185 23,483 11,508 8,901<br />
Interest Cost 17,545 15,239 8,615 7,801<br />
(Gain)/Loss Ar<strong>is</strong>ing from Changes in the Assumptions or<br />
Due to (Over) / Under Prov<strong>is</strong>ion in the Previous Years 8,484 1,119 7,515 579<br />
Payments During the Year (12,294) (16,777) (4,564) (9,144)<br />
Transfers 328 - 328 -<br />
At the End of the Year 208,696 175,448 109,551 86,149<br />
The Employee Benefit Liability of the Company and the Group <strong>is</strong> based on the actuarial valuation carried out as at 31st March<br />
2012 by Mr. M. Poopalanathan, AIA, Messrs. Actuarial & Management Consultants (Pvt) Ltd., a firm of professional actuaries. The<br />
principal assumptions used in determining the cost of employee benefits were:<br />
D<strong>is</strong>count Rate 10%<br />
Future Salary Increases 10%<br />
GROUP COMPANY<br />
As at 31st March 2012 2011 2012 2011<br />
Rs.’000 Rs.’000 Rs.’000 Rs.’000<br />
25 DEFERRED TAXATION<br />
At the Beginning of the Year 248,354 302,848 - -<br />
Charge / (Reversal) 7,439 (45,655) - -<br />
Adjustment on Revaluation - (8,839) - -<br />
At the End of the year 255,793 248,354 - -<br />
In accordance with the BOI agreement dated 11th March 1994 the profits and income of the Company are exempt from taxation<br />
until year 2014, and at the expiry of said period the following options are available for the Company.<br />
(a) Income tax payable for the year of assessment shall be computed at 2% of the Turnover of the Company or;<br />
(b) The prov<strong>is</strong>ions of the Inland Revenue Laws for the time being imposed shall apply.<br />
In the event the Company elects option (a) no Deferred Tax liability will ar<strong>is</strong>e even after the expiry of the tax exemption period.<br />
The Company needs to make the election only 90 days prior to the expiration of the said tax exemption period after evaluating<br />
all tax implications prevailing at that time. Therefore, no prov<strong>is</strong>ion has been made in the Financial Statement by the Company<br />
for Deferred Tax liability which could ar<strong>is</strong>e after the tax exemption period in the event the Company elects option (b).<br />
<strong>everyday</strong> <strong>is</strong> dif ferent<br />
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Annual Report 2011/12<br />
86
GROUP COMPANY<br />
As at 31st March 2012 2011 2012 2011<br />
Rs.’000 Rs.’000 Rs.’000 Rs.’000<br />
26 TRADE & OTHER PAYABLES<br />
Deposits from Apartments / Shops 58,330 184,322 58,330 184,322<br />
Payable to Contractors 7,575 3,143 7,575 3,143<br />
Retention on Construction 112,153 173,295 112,153 173,295<br />
Creditors & Accrued Expenses 468,808 426,481 302,027 279,985<br />
Deposits & Other Payables 284,937 185,253 150,671 80,946<br />
931,803 972,494 630,756 721,691<br />
GROUP COMPANY<br />
For the year ended 31st March 2012 2011 2012 2011<br />
Rs.’000 Rs.’000 Rs.’000 Rs.’000<br />
27 REVENUE<br />
Gross Revenue 9,686,364 8,181,064 6,995,985 5,923,518<br />
Value Added Tax (825,191) (723,739) (516,223) (438,049)<br />
Net Revenue 8,861,173 7,457,325 6,479,762 5,485,469<br />
As explained in Note 13.1, the Company has completed its apartments project during the year. Accordingly there will be no<br />
revenue generated from the said project except for the sale of the remaining apartments.<br />
28 DIVIDEND INCOME<br />
Income from Subsidiary (Trans Asia Hotels PLC) - - 117,211 39,070<br />
29 OTHER INCOME<br />
Interest Income 85,796 33,783 71,225 21,496<br />
Exchange Gain 46,929 12,257 45,777 12,257<br />
Profit/(Loss) on D<strong>is</strong>posal of Property, Plant<br />
& Equipment 943 6,077 (6,070) 1,639<br />
Car Park Income 11,827 10,500 11,827 10,500<br />
Promotional Income 15,874 13,713 15,874 13,713<br />
Taxi Line Comm<strong>is</strong>sion 8,662 8,125 8,662 8,125<br />
Sundry Income 15,758 18,755 13,697 16,131<br />
185,789 103,210 160,992 83,861<br />
30 FINANCE EXPENSES<br />
Interest on Loans 84 39,829 84 39,829<br />
Overdraft Interest 12,654 4,018 12,631 3,919<br />
12,738 43,847 12,715 43,748<br />
31 PROFIT BEFORE TAX<br />
Profit Before Tax <strong>is</strong> stated after charging all expenses<br />
including the following<br />
Remuneration to Executive Directors 45,731 29,350 44,411 28,270<br />
Remuneration to Non Executive Directors 3,080 2,700 1,320 1,260<br />
Remuneration to Auditors<br />
Audit Services - Fee 1,265 1,150 825 750<br />
Audit Related Services- Fee 420 455 265 310<br />
Non Audit Services - Fee - 1,550 - 900<br />
Costs of Defined Employee Benefits<br />
Gratuity Charge and Related Costs 45,214 39,841 27,638 17,281<br />
Defined Contribution Plan Cost - EPF and ETF 101,053 86,999 68,031 56,135<br />
Staff Expenses 1,137,933 965,133 742,836 610,357<br />
Depreciation 376,121 345,711 224,384 210,506<br />
Amort<strong>is</strong>ation of Leasehold Properties 12,404 12,404 - -<br />
Donations 10,599 4,846 6,895 2,662<br />
De-recognition of Assets on Refurb<strong>is</strong>hments 18,151 11,840 - -<br />
Amort<strong>is</strong>ation of Intangible Assets 5,711 5,037 1,167 936<br />
<strong>everyday</strong> <strong>is</strong> dif ferent<br />
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Annual Report 2011/12<br />
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[ notes to the financial statements contd.... ]<br />
GROUP COMPANY<br />
For the year ended 31st March 2012 2011 2012 2011<br />
Rs.’000 Rs.’000 Rs.’000 Rs.’000<br />
32 INCOME TAX EXPENSE<br />
Prov<strong>is</strong>ion for Current Tax (Note 32.1) 131,591 77,687 20,858 6,218<br />
Prov<strong>is</strong>ion / Reversal for Deferred Tax (Note 32.2) 7,439 (45,655) - -<br />
10% Withholding Tax on Inter Company<br />
Dividends 13,023 4,340 - -<br />
152,053 36,372 20,858 6,218<br />
The Profits of Trans Asia Hotels PLC, being involved in the promotion of tour<strong>is</strong>m has been taxed on its adjusted profit at 12%<br />
in terms of the amended Inland Revenue Act Number 22 of 2011. Income Tax on other income has been provided at the normal<br />
tax rate of 28% (2011 - 35%).<br />
Income tax of Asian Hotels and Properties PLC (Company) on other income has been provided at the normal tax rate of 28%<br />
(2011 -35%).<br />
GROUP COMPANY<br />
For the year ended 31st March 2012 2011 2012 2011<br />
Rs.’000 Rs.’000 Rs.’000 Rs.’000<br />
32.1 Reconciliation between Income Tax Expense and<br />
the Product of Accounting Profit<br />
Profit Before Tax 2,659,453 2,184,258 2,027,943 1,537,742<br />
Aggregate Accounting Profit 2,659,453 2,184,258 2,027,943 1,537,742<br />
Exempt Profits (1,953,661) (1,520,485) (1,953,450) (1,520,240)<br />
Accounting Profit Liable to Income Tax 705,792 663,773 74,493 17,502<br />
Income Tax on Accounting Profit at Applicable Rates 120,086 113,567 20,858 6,126<br />
Tax Effect on Aggregate D<strong>is</strong>allowed Expenses (7,903) (31,065) - -<br />
Tax Effect on Aggregate Allowable Deductions - 217 - -<br />
Tax effect on Investment Property Revaluation - 1,860 - -<br />
Qualifying Payment Relief (172) (215) - -<br />
Tax effect on Rate Differentials - (52,785) - -<br />
Social Responsibility Levy at the Rate of 1.5% (2011 - 1.5%) - 1,148 - 92<br />
Tax effect of Revaluation on Buildings Derecogn<strong>is</strong>ed (847) (695) - -<br />
Tax effect of adjustment to opening Deferred Tax liability (4) - - -<br />
Tax on Inter Company Dividends 13,023 4,340 - -<br />
Adjustments on Prior years 27,870 - - -<br />
Total Income Tax Expense 152,053 36,372 20,858 6,218<br />
Income Tax charged at<br />
Standard Rate of 28% - CSE L<strong>is</strong>ted Companies (2011 - 35%) 37,320 14,247 20,858 6,126<br />
Concessionary Rate of 12% (2011 - 15%) 66,401 62,292 - -<br />
Social Responsibility Levy at the Rate of 1.5% (2011 - 1.5%) - 1,148 - 92<br />
Adjustments on Prior years 27,870 - - -<br />
Current Tax 131,591 77,687 20,858 6,218<br />
32.2 Deferred Tax Expense<br />
Deferred Tax ar<strong>is</strong>ing from<br />
Accelerated Depreciation for tax purposes 8,621 (46,095) - -<br />
Post-Employment Medical Benefits (1,182) 440 - -<br />
Total Deferred Tax Charge / Reversal 7,439 (45,655) - -<br />
<strong>everyday</strong> <strong>is</strong> dif ferent<br />
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Annual Report 2011/12<br />
88
33 EARNINGS PER SHARE<br />
The Basic Earnings per Ordinary Share <strong>is</strong> based on the profit attributable to Asian Hotels and Properties PLC and for the purpose<br />
of calculating Earnings Per Share, the increased number of ordinary shares of 442,775,300 has been considered.<br />
GROUP COMPANY<br />
For the year ended 31st March 2012 2011 2012 2011<br />
Rs.’000 Rs.’000 Rs.’000 Rs.’000<br />
Net Profit for the Year 2,150,572 1,774,521 2,007,085 1,531,524<br />
Number of Ordinary Shares 442,775 442,775 442,775 442,775<br />
Basic Earnings per Ordinary Share (Rs.) 4.86 4.01 4.53 3.46<br />
34 DIVIDEND PER SHARE<br />
Final Dividend Paid - 2009/2010 - 221,388 - 221,388<br />
Final Dividend Paid - 2010/2011 442,775 - 442,775 -<br />
Interim Dividend - 2011/2012 442,775 - 442,775 -<br />
Total Dividends 885,550 221,388 885,550 221,388<br />
Dividend Per Share (Rs.) 2.00 0.50 2.00 0.50<br />
35 RELATED PARTY TRANSACTIONS<br />
The Company carries out transactions in the ordinary course of its business with parties who are defined as related parties<br />
in SLAS 30 Related Party D<strong>is</strong>closure (Rev<strong>is</strong>ed 2005), the details of which are reported below. The pricing applicable to such<br />
transactions <strong>is</strong> based on the assessment of r<strong>is</strong>k and pricing model of the Company and comparable with what <strong>is</strong> applied to<br />
transactions between the Company and its unrelated customers.<br />
35.1 TRANSACTIONS WITH PARENT COMPANY<br />
The Company’s parent <strong>is</strong> John Keells Holdings PLC<br />
GROUP COMPANY<br />
For the year ended 31st March 2012 2011 2012 2011<br />
Rs.’000 Rs.’000 Rs.’000 Rs.’000<br />
Rendering /(Receiving) of Services (32,568) (31,896) (19,201) (17,875)<br />
35.2 TRANSACTIONS WITH SUBSIDIARY COMPANY<br />
Trans Asia Hotels PLC<br />
Rendering /(Receiving) of services - - 15,632 1,530<br />
35.3 TRANSACTIONS WITH COMPANIES UNDER<br />
COMMON CONTROL OF JKH PLC<br />
(Purchase) / Sale of Goods (61,702) (100,598) (37,912) (78,643)<br />
Rendering /(Receiving) of services (178,006) (192,089) (48,706) (86,552)<br />
Loans Given / (Taken) - - - -<br />
Interest Received / (Paid) - - - -<br />
35.4 TRANSACTION WITH KEY MANAGEMENT<br />
PERSONNEL (KMP) OF THE COMPANY<br />
According to SLAS 30 (Rev<strong>is</strong>ed 2005) Related Party D<strong>is</strong>closure “Key Management Personnel” are those having authority and<br />
responsibility for planning and controlling activities of the entity. Accordingly, the Directors of the Company (including executives<br />
and non executive Directors) and their immediate family members have been classified as KMP of the Company.<br />
As the John Keells Holdings PLC <strong>is</strong> the Parent of the Company and the Board of Directors of the Parent Company have the<br />
authority and responsibility of planning, directing and controlling the activities of the Company, the Directors of the parent<br />
Company and their immediate family member have also been identified as Key Management Personnel of the Company.<br />
Immediate family member <strong>is</strong> defined as spouse or dependant. A dependant <strong>is</strong> defined as anyone who depends on the respective<br />
Director for more than 50% of h<strong>is</strong> /her financial needs.<br />
<strong>everyday</strong> <strong>is</strong> dif ferent<br />
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Annual Report 2011/12<br />
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[ notes to the financial statements contd.... ]<br />
GROUP COMPANY<br />
For the year ended 31st March 2012 2011 2012 2011<br />
Rs.’000 Rs.’000 Rs.’000 Rs.’000<br />
Rendering /(Receiving) of Services 3,103 1,407 2,896 1,013<br />
GROUP COMPANY<br />
For the year ended 31st March 2012 2011 2012 2011<br />
Rs.’000 Rs.’000 Rs.’000 Rs.’000<br />
Compensation of Key Management Personnel<br />
Short Term Employee Benefits 48,811 32,050 45,731 29,530<br />
48,811 32,050 45,731 29,530<br />
HOTELS PROPERTY GROUP<br />
Total<br />
For the year ended 31st March 2012 2011 2012 2011 2012 2011<br />
Rs.’000 Rs.’000 Rs.’000 Rs.’000 Rs.’000 Rs.’000<br />
36 SEGMENT INFORMATION<br />
Segment Revenue 6,129,793 4,931,616 2,731,380 2,525,709 8,861,173 7,457,325<br />
Segment Operating Profits Before<br />
Finance Expenses 1,904,483 1,180,107 578,100 642,304 2,482,583 1,822,411<br />
Inter Company Dividends (117,211) (39,070) - - (117,211) (39,070)<br />
Finance Expenses (107) (39,928) (12,631) (3,919) (12,738) (43,847)<br />
Change in Fair Value of Investment<br />
Properties<br />
Company - - 206,971 215,088 206,971 215,088<br />
Commercial Centre of Subsidiary - - 99,848 229,676 99,848 229,676<br />
Profit Before Taxation 1,787,165 1,101,109 872,288 1,083,149 2,659,453 2,184,258<br />
Income Tax Expense (128,645) (28,085) (10,385) (3,947) (139,030) (32,032)<br />
Eliminations (13,023) (4,340) - - (13,023) (4,340)<br />
Profit After Taxation 1,645,497 1,068,684 861,903 1,079,202 2,507,400 2,147,886<br />
Minority Interest - - - - (356,828) (373,365)<br />
Net Profit for the Year 1,645,497 1,068,684 861,903 1,079,202 2,150,572 1,774,521<br />
ASSETS<br />
Segment Assets 14,336,608 13,240,955 7,840,519 6,588,505 22,177,127 19,829,460<br />
Eliminations - - - - (2,123,168) (1,678,240)<br />
Total Assets 14,336,608 13,240,955 7,840,519 6,588,505 20,053,959 18,151,220<br />
LIABILITIES<br />
Segment Liabilities 3,136,985 3,113,914 829,621 516,987 3,966,606 3,630,901<br />
Eliminations/Adjustments - - - - (1,860,548) (1,982,837)<br />
Total Liabilities 3,136,985 3,113,914 829,621 516,987 2,106,058 1,648,064<br />
OTHERS<br />
Purchase / Transfers and Construction of<br />
Property, Plant and Equipment 569,380 579,952 9,930 1,833 579,310 581,785<br />
Depreciation / Amort<strong>is</strong>ation 368,605 349,971 19,920 8,144 388,525 358,115<br />
Gratuity Charge and Related Costs 41,278 36,244 3,936 3,597 45,214 39,841<br />
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Annual Report 2011/12<br />
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37 CONTINGENT LIABILITIES<br />
There were no material contingent liabilities ex<strong>is</strong>ting as at balance sheet date.<br />
38 CAPITAL COMMITMENTS<br />
The Asian Hotels and Properties PLC Group had capital Expenditure contracted for Rs. 50.6 Mn as at 31st March 2012, which<br />
were not provided for in the consolidated financial statements.<br />
39 EVENTS SUBSEQUENT TO THE BALANCE SHEET DATE<br />
Other than the contingent liabilities and commitments referred to in Note 37 & 38 to the Financial Statements, there have been no<br />
events subsequent to the Balance Sheet date which would have any material effect on the Company or on the Group.<br />
The Board of Directors of the Company has declared a final Dividend of Rs. 3/- per share for the financial year ended 31st March<br />
2012.<br />
As required by Section 56 (2) of the Companies Act No. 7 of 2007, the Board of Directors have confirmed that the Company<br />
sat<strong>is</strong>fies the Solvency test in accordance with Section 57 of the Companies Act No. 7 of 2007, and have obtained a certificate<br />
from Auditors, prior to declaring a final dividend.<br />
In accordance with Sri Lanka Accounting Standard 12 (rev<strong>is</strong>ed), Events after Balance Sheet date, the proposed Final Dividend<br />
has not been recogn<strong>is</strong>ed as a liability in the Financial Statements as at 31st March 2012.<br />
40 DIRECTORS’ RESPONSIBILITY STATEMENT<br />
The Board of Directors <strong>is</strong> responsible for the preparation and presentation of these Financial Statements. Please refer to the page<br />
65 for the Statement of Directors Responsibility for Financial Reporting.<br />
<strong>everyday</strong> <strong>is</strong> dif ferent<br />
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Annual Report 2011/12<br />
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[ consolidated value added statement ]<br />
<strong>everyday</strong> <strong>is</strong> dif ferent<br />
ASIAN HOTELS AND PROPERTIES PLC<br />
Annual Report 2011/12<br />
2012 % 2011 %<br />
In Rs. ‘000<br />
Revenue 8,861,173 7,457,325<br />
Adjustment for other Income 185,789 103,210<br />
9,046,962 7,560,535<br />
Less : Cost of Materials & Services<br />
purchased from external sources 3,550,321 3,078,160<br />
Value Added 5,496,641 4,482,375<br />
D<strong>is</strong>tributed as follows:<br />
To Employees as Remuneration 1,284,200 23 1,091,973 24<br />
To the Government as Taxes 873,407 16 626,533 14<br />
To the Providers of Capital<br />
as Interest on Loans 12,738 1 43,847 1<br />
as Minority Interest 356,828 6 373,365 8<br />
To Shareholders as Dividends 442,775 8 221,388 5<br />
Retained within the business<br />
as Depreciation 376,121 7 350,748 8<br />
as Reserves 2,150,572 39 1,774,521 40<br />
Basic Earnings per Ordinary Share (Rs.) 5,496,641 100 4,482,375 100<br />
39%<br />
D<strong>is</strong>tribution of<br />
Value Added<br />
20011/2012<br />
7%<br />
8%<br />
To Employees as Remuneration<br />
To the Government as Taxes<br />
As Interest on Loans<br />
As Minority Interest<br />
To Shareholders as Dividends<br />
As Depreciation<br />
As Reserves<br />
23%<br />
1%<br />
6%<br />
16%<br />
40%<br />
92<br />
D<strong>is</strong>tribution of<br />
Value Added<br />
20010/2011<br />
8%<br />
5%<br />
8%<br />
24%<br />
1%<br />
To Employees as Remuneration<br />
To the Government as Taxes<br />
As Interest on Loans<br />
As Minority Interest<br />
To Shareholders as Dividends<br />
As Depreciation<br />
As Reserves<br />
14%
[ information to shareholders & investors ]<br />
STOCK EXCHANGE LISTING<br />
The Issued ordinary shares of Asian Hotels and Properties PLC are l<strong>is</strong>ted with the Colombo Stock Exchange of Sri Lanka. The<br />
Audited Financial Statements of the Company and the Consolidated Financial Statements for the year ended 31st March 2012<br />
have been submitted to the Colombo Stock Exchange.<br />
DISTRIBUTION OF SHAREHOLDINGS<br />
31.03.2012 31.03.2011<br />
From To Number Percentage Number Percentage<br />
of Share Total Share of Share of Share Total Share of Share<br />
Holders Holdings Holdings Holders Holdings Holdings<br />
1 - 1,000 2,159 670,085 0.1 2,573 726,466 0.3<br />
1,001 - 10,000 816 2,918,703 0.7 577 2,033,911 1.0<br />
10,001 - 100,000 193 5,592,386 1.3 134 4,122,243 1.9<br />
100,001 - 1,000,000 32 8,822,525 2.0 27 8,940,778 4.0<br />
1,000,001 and above 17 424,771,601 95.9 13 205,564,252 92.8<br />
3,217 442,775,300 100.0 3,324 221,387,650 100.0<br />
Rs.<br />
5.00<br />
4.50<br />
4.00<br />
3.50<br />
3.00<br />
2.50<br />
2.00<br />
1.50<br />
1.00<br />
0<br />
Rs.<br />
35.00<br />
30.00<br />
25.00<br />
20.00<br />
15.00<br />
10.00<br />
5.00<br />
0<br />
2007/08<br />
Earnings per Share<br />
2008/09<br />
2009/10<br />
2010/11<br />
2011/12<br />
Net Asset Value per Share<br />
2007/08<br />
2008/09<br />
2009/10<br />
2010/11<br />
2011/12<br />
<strong>everyday</strong> <strong>is</strong> dif ferent<br />
ASIAN HOTELS AND PROPERTIES PLC<br />
Annual Report 2011/12<br />
Rs.<br />
2.50<br />
2.25<br />
2.00<br />
1.50<br />
1.25<br />
1.00<br />
0.50<br />
0.25<br />
0<br />
Rs.<br />
200.00<br />
175.00<br />
150.00<br />
125.00<br />
100.00<br />
75.00<br />
50.00<br />
25.00<br />
0<br />
93<br />
2007/08<br />
2007/08<br />
Dividend per Share<br />
2008/09<br />
2009/10<br />
2010/11<br />
Market Price per Share<br />
2008/09<br />
2009/10<br />
2010/11<br />
2011/12<br />
2011/12
[ information to shareholders & investors contd.... ]<br />
ANALYSIS OF SHAREHOLDERS<br />
Categories of Shareholders<br />
<strong>everyday</strong> <strong>is</strong> dif ferent<br />
ASIAN HOTELS AND PROPERTIES PLC<br />
Annual Report 2011/12<br />
31.03.2012 31.03.2011<br />
Holdings Holdings<br />
Number % Number %<br />
Individual 14,810,661 3.34 8,674,417 3.92<br />
Institutions 427,964,639 96.66 212,713,233 96.08<br />
442,775,300 100.00 221,387,650 100.00<br />
Resident 414,345,159 93.58 205,650,838 92.89<br />
Non Resident 28,430,141 6.42 15,736,812 7.11<br />
442,775,300 100.00 221,387,650 100.00<br />
Public 94,923,108 21.44 47,465,454 21.44<br />
Non Public* 347,852,192 78.56 173,922,196 78.56<br />
442,775,300 100.00 221,387,650 100.00<br />
*Includes shareholdings of Parent Company, Directors & Spouses.<br />
For the Year Ended 31st March 2012 2011<br />
Market Value<br />
Highest Market Price per share Rs. 200.00 210.00<br />
Lowest Market Price per share Rs. 61.00 130.25<br />
Last Traded Market Price per share as at Rs. 78.00 187.90<br />
Dividend Payments<br />
Interim Dividend per Share Rs. 1.00 -<br />
Final Dividend per Share Rs. 2.00 0.50<br />
TOP TWENTY SHAREHOLDERS<br />
As at 31.03.2012 As at 31.03.2011<br />
Share Share<br />
Name Share Holdings Share Holdings<br />
Holdings Percentage Holdings Percentage<br />
John Keells Holdings PLC 347,824,192 78.56 173,912,096 78.56<br />
Employees Provident Fund 18,848,807 4.26 2,058,100 0.93<br />
Sri Lanka Insurance Corporation Ltd-Life Fund 10,055,900 2.27 5,058,500 2.28<br />
Bank of Ceylon A/C Ceybank Unit Trust 9,773,110 2.21 4,568,800 2.06<br />
Fi-Ciblux S/A Batterymarch Global Emerging Market Fund 8,750,000 1.98 4,375,000 1.98<br />
Goldman Sachs & Co S/A Artha Master Fund Ltd. 6,696,512 1.51 3,348,256 1.51<br />
HSBC International Nominees Limited-MSNY-Bay<br />
Pond Partners L.P. 3,580,000 0.81 1,790,000 0.81<br />
Dr. S. Yaddehige 3,415,200 0.77 1,707,600 0.77<br />
Mercantile Investments PLC 3,000,000 0.68 3,889,000 1.76<br />
Bank of Ceylon-No. 2 A/C 2,583,400 0.58 1,291,700 0.58<br />
Bank of Ceylon-No. 1 Account 2,232,400 0.50 1,117,100 0.50<br />
Mr. M.J. Fernando 2,018,000 0.46 1,009,000 0.46<br />
HSBC International Nominees Limited-MSNY-Bay Pond<br />
Investors (Bermuda) LP 1,724,200 0.39 862,100 0.39<br />
HSBC Intl Nom Ltd-SSBT-USAA Emerging Mkts<br />
Fund A/C No. 02 1,115,200 0.25 557,600 0.25<br />
Bank of Ceylon A/C Ceybank Century Growth Fund 1,090,200 0.25 560,700 0.25<br />
AVIVA NDB Insurance PLC A/C No.07 1,041,600 0.24 648,500 0.29<br />
Employees Trust Fund Board 1,022,880 0.23 576,600 0.26<br />
BNYM SA/NV-Legg Mason Global Funds PLC * 806,300 0.18 NIL NIL<br />
Mr. M. Mannawarajan 650,016 0.15 450,162 0.20<br />
Richard Pier<strong>is</strong> & Co Ltd - Account No. 01 * 639,400 0.14 NIL NIL<br />
426,867,317 96.41 207,780,814 93.85<br />
* As at 31st March 2011 BNYM SA/NV-Legg Mason Global Funds PLC and Richard Pier<strong>is</strong> & Co Ltd - Account No. 01 held shares in<br />
slash account as below,<br />
CB New York S/A Legg Mason Global Funds PLC 543,900<br />
Waldock Mackenzie Ltd/Richard Pier<strong>is</strong> & Company PLC Account No. 01 319,700<br />
94
[ 5 year financial review of the group ]<br />
2012 2011 2010 2009 2008<br />
Rs. ‘000 Rs. ‘000 Rs. ‘000 Rs. ‘000 Rs. ‘000<br />
Revenue 8,861,173 7,457,325 4,899,671 4,576,094 5,524,643<br />
Profit After Taxation 2,507,400 2,147,886 688,806 622,563 928,076<br />
Share Capital & Reserves<br />
Stated Capital 3,345,117 3,345,117 3,345,117 3,345,117 3,345,117<br />
Reserve on Revaluation 5,143,193 5,179,592 5,233,818 5,310,167 5,429,420<br />
General Reserve 85,000 85,000 85,000 85,000 85,000<br />
Retained Profit 6,407,754 5,109,517 3,500,332 3,242,883 3,281,980<br />
Shareholders’ Funds 14,981,064 13,719,226 12,164,267 11,983,167 12,141,517<br />
Minority Interest 2,966,837 2,783,930 2,464,777 2,441,848 2,402,173<br />
17,947,901 16,503,156 14,629,044 14,425,015 14,543,690<br />
Assets & (Liabilities)<br />
Current Assets 4,050,332 2,705,026 1,766,283 1,804,385 2,391,575<br />
Current Liabilities (1,638,717) (1,219,974) (1,582,940) (1,351,939) (1,433,284)<br />
Net Current Assets 2,411,615 1,485,052 183,343 452,446 958,291<br />
Non Current Assets 16,003,627 15,446,194 15,397,524 15,037,478 15,110,566<br />
Non Current Liabilities (467,341) (428,090) (951,823) (1,064,909) (1,525,167)<br />
17,947,901 16,503,156 14,629,044 14,425,015 14,543,690<br />
Ratio Analys<strong>is</strong><br />
Earnings per Share (Rs)* 4.86 4.01 1.42 1.20 1.91<br />
Net Assets per Share (Rs) 33.83 30.98 27.47 27.06 27.42<br />
Current Ratio (Times) 2.47 2.22 1.12 1.33 1.67<br />
Borrowings as a % of Total Assets 0.56% 0.50% 4.05% 4.80% 7.04%<br />
After Tax Return on Net Assets 14.36% 12.93% 5.18% 4.43% 6.98%<br />
Dividend Per Share* 2.00 0.50 1.00 1.50 1.00<br />
P/E Ratio 16.06 46.88 46.22 10.32 10.45<br />
* The increased number of ordinary shares of 442,775,300 has been considered for the previous Year’s comparative figures.<br />
Rs. ‘000<br />
10,000,000<br />
8,000,000<br />
6,000,000<br />
4,000,000<br />
2,000,000<br />
0<br />
2007/08<br />
Total Revenue<br />
2008/09<br />
2009/10<br />
2010/11<br />
2011/12<br />
Rs. ‘000<br />
3,000,000<br />
2,500,000<br />
2,000,000<br />
1,500,000<br />
1,000,000<br />
500,000<br />
0<br />
2007/08<br />
Profit after Tax<br />
2008/09<br />
2009/10<br />
<strong>everyday</strong> <strong>is</strong> dif ferent<br />
ASIAN HOTELS AND PROPERTIES PLC<br />
Annual Report 2011/12<br />
2010/11<br />
95<br />
2011/12<br />
Rs. ‘000<br />
16,000,000<br />
14,000,000<br />
12,000,000<br />
10,000,000<br />
8,000,000<br />
6,000,000<br />
4,000,000<br />
2,000,000<br />
0<br />
2007/08<br />
Shareholders’ Funds<br />
2008/09<br />
2009/10<br />
2010/11<br />
2011/12
[ 5 year financial summary cinnamon grand hotel ]<br />
2011/12 2010/11 2009/10 2008/09 2007/08<br />
Rs. ‘000 Rs. ‘000 Rs. ‘000 Rs. ‘000 Rs. ‘000<br />
Revenue<br />
Rooms 1,921,952 1,425,573 947,949 854,479 838,960<br />
Food 1,405,859 1,220,522 1,007,744 808,161 681,305<br />
Beverage 249,572 216,899 169,933 141,648 147,984<br />
Food & Beverage Others 20,264 15,638 13,574 12,606 11,526<br />
Telephone 5,349 6,451 7,746 8,560 11,513<br />
Rental Income 12,510 11,419 11,395 9,624 10,295<br />
Other Operating Income 188,631 120,268 87,822 74,864 79,070<br />
Total Revenue 3,804,137 3,016,770 2,246,163 1,909,942 1,780,653<br />
Expenses<br />
Room 255,945 210,295 156,643 135,538 122,780<br />
Food Cost 561,902 497,769 392,579 322,261 262,668<br />
Beverage Cost 79,662 74,734 58,673 49,747 46,236<br />
Food & Beverage 454,770 372,665 308,877 270,180 229,221<br />
Telephone 4,987 4,453 4,144 4,499 3,213<br />
Other 133,371 84,625 58,951 50,265 51,911<br />
Total Expenses 1,490,637 1,244,541 979,867 832,490 716,029<br />
Gross Operating Income 2,313,500 1,772,229 1,266,296 1,077,452 1,064,624<br />
Expenses<br />
Admin<strong>is</strong>tration & General 199,685 180,941 155,318 153,264 134,847<br />
Advert<strong>is</strong>ing & Sales Promotion 72,363 86,139 76,840 69,791 54,794<br />
Heat, Light & Power 285,126 261,680 201,549 237,578 197,046<br />
Repair & Maintenance 140,729 121,717 97,960 84,528 74,317<br />
Total Deductions 697,903 650,477 531,667 545,161 461,004<br />
Gross Operating Profit 1,615,597 1,121,752 734,629 532,291 603,620<br />
Interest Income 37,403 6,391 16,816 4,460 4,348<br />
Dividend Income 117,211 39,070 19,535 29,303 14,651<br />
Sundry Income 12,067 14,832 2,176 7,955 6,456<br />
1,782,278 1,182,045 773,156 574,009 629,075<br />
Insurance 16,098 15,335 16,003 13,510 20,491<br />
Interest Expenses 84 39,829 105,880 183,694 237,678<br />
Rates 10,516 10,135 10,135 10,135 10,135<br />
Group Overheads - - - - (4,470)<br />
Management/ Marketing Fee 232,340 178,499 128,093 102,655 99,948<br />
Depreciation 218,036 203,297 188,231 200,961 173,525<br />
477,074 447,095 448,342 510,955 537,307<br />
Net Profit Before Tax 1,305,204 734,950 324,814 63,054 91,768<br />
<strong>everyday</strong> <strong>is</strong> dif ferent<br />
ASIAN HOTELS AND PROPERTIES PLC<br />
Annual Report 2011/12<br />
96
[ 5 year financial summary property development div<strong>is</strong>ion ]<br />
2011/12 2010/11 2009/10 2008/09 2007/08<br />
Rs. ‘000 Rs. ‘000 Rs. ‘000 Rs. ‘000 Rs. ‘000<br />
Revenue 2,675,625 2,468,699 1,586,995 1,515,014 2,563,525<br />
Cost of Sales 2,066,140 1,779,735 1,189,314 1,076,067 1,714,414<br />
Gross Profit 609,485 688,964 397,681 438,947 849,111<br />
Admin<strong>is</strong>tration & Other Overheads 205,240 163,898 151,518 122,582 257,545<br />
Other Income 111,523 62,638 43,001 90,396 123,813<br />
Change in Fair Value of Investment<br />
Property 206,971 215,088 - 31,312 -<br />
Net Profit Before Tax 722,739 802,792 289,164 438,073 715,379<br />
<strong>everyday</strong> <strong>is</strong> dif ferent<br />
ASIAN HOTELS AND PROPERTIES PLC<br />
Annual Report 2011/12<br />
97
[ notice of meeting ]<br />
NOTICE IS HEREBY GIVEN that the<br />
Eighteenth Annual General Meeting<br />
of Asian Hotels and Properties PLC<br />
will be held at the Ceylon Chamber of<br />
Commerce, No. 50, Navam Mawatha,<br />
Colombo 2, on 25th June 2012 at<br />
11a.m for the following purposes:<br />
1. To read the notice convening the<br />
meeting.<br />
2. To receive and consider the Annual<br />
Report and Audited Financial<br />
Statements of the Company for<br />
the year ended 31st March 2012<br />
together with the Report of the<br />
Auditors thereon.<br />
3. To re – elect as a Director Mr. J. R.<br />
F. Peir<strong>is</strong> who retires by rotation in<br />
terms of Article 84 of the Articles of<br />
Association of the Company.<br />
4. To re – elect as a Director Mr. C.J.L.<br />
Pinto who retires in terms of Article<br />
91 of the Articles of Association of<br />
the Company.<br />
5. To re-appoint the retiring Auditors,<br />
KPMG (Previously known as KPMG<br />
Ford, Rhodes, Thornton & Co.)<br />
Chartered Accountants, and to<br />
author<strong>is</strong>e the Directors to determine<br />
their remuneration.<br />
6. To authorize the Directors to<br />
determine and make donations.<br />
7. To consider any other business of<br />
which due notice has been given.<br />
BY ORDER OF THE BOARD<br />
KEELLS CONSULTANTS (PRIVATE) LIMITED<br />
SECRETARIES<br />
Colombo, 31st May 2012<br />
Note:<br />
(i) A member entitled to attend and<br />
vote at the Meeting <strong>is</strong> entitled to<br />
appoint a Proxy to attend and<br />
vote instead of him/her. A Form of<br />
Proxy accompanies th<strong>is</strong> Notice.<br />
(ii) A Proxy need not be a member of<br />
the Company. A Proxy (who <strong>is</strong> not<br />
a member) may vote on a show of<br />
hands.<br />
(iii) To be valid the completed Form of<br />
Proxy should be deposited at the<br />
Reg<strong>is</strong>tered office of the Company<br />
not less than 48 hours before the<br />
time appointed for the holding of<br />
the Meeting.<br />
<strong>everyday</strong> <strong>is</strong> dif ferent<br />
ASIAN HOTELS AND PROPERTIES PLC<br />
Annual Report 2011/12<br />
98
[ form of proxy ]<br />
I/We …………………………………………………………………………………………………...………..................................................................<br />
of ………………………………………………………………………………………………………………..................................................................<br />
being a *member/members of Asian Hotels and Properties PLC hereby appoint …….......……………………………..…………………...<br />
................................................................................ of .................……………………………….………………………… or failing him/her<br />
Mr. S.C. Ratnayake of Colombo, failing whom<br />
Mr. A.D. Gunewardene of Colombo, failing whom<br />
Mr. J.R.F. Peir<strong>is</strong> of Colombo, failing whom<br />
Mr. S. Rajendra of Colombo, failing whom<br />
Mr. S.K.G. Senanayake of Colombo, failing whom<br />
Mr. R.J. Karunarajah of Colombo, failing whom<br />
Mrs. S.A. Jayasekera of Colombo, failing whom<br />
Mr. C.J.L. Pinto of Colombo<br />
as *my/our proxy to represent *me/us and to vote on *my/our behalf at the Annual General Meeting of the Company, to be held on<br />
the 25th day of June 2012 and at any adjournment thereof, and at any poll which may be taken in consequence thereof. *I/We the<br />
undersigned hereby author<strong>is</strong>e *my/our proxy to vote on *my/our behalf in accordance with the preferences indicated below:<br />
1. To re – elect as a Director Mr. J.R.F. Peir<strong>is</strong> who retires in terms of Article<br />
84 of the Articles of Association.<br />
2. To re – elect as a Director Mr. C.J.L. Pinto who retires in terms of Article<br />
91 of the Articles of Association.<br />
3. To re-appoint the retiring Auditors, KPMG (Previously known as KPMG<br />
Ford, Rhodes, Thornton & Co.), Chartered Accountants, and to Author<strong>is</strong>e<br />
the Directors to determine their remuneration.<br />
4. To authorize the Directors to determine and make donations<br />
Signed th<strong>is</strong> ………… day of …………………… Two Thousand and Twelve<br />
<strong>everyday</strong> <strong>is</strong> dif ferent<br />
ASIAN HOTELS AND PROPERTIES PLC<br />
Annual Report 2011/12<br />
…………………………………….<br />
Signature of Shareholder<br />
99<br />
FOR AGAINST<br />
Notes:<br />
(a) *Strike out whichever <strong>is</strong> not desired.<br />
(b) Instructions to completion of the Form of Proxy are set out on the reverse hereof.<br />
(c) A proxy need not be a Member of the Company.<br />
(d) Please indicate an “X” in the cage provided how your Proxy should vote on each Resolution. If no indication <strong>is</strong> given, or if<br />
there <strong>is</strong>, in the view of the Proxy holder, any doubt (by reason of the manner in which the instructions contained in the Proxy<br />
have been completed) as to the way in which the Proxy holder should vote, the Proxy holder in h<strong>is</strong>/her d<strong>is</strong>cretion may vote as<br />
he/she thinks fit.
INSTRUCTIONS FOR COMPLETION<br />
1. Kindly complete the Form of Proxy by filling in legibly your full name and address and that of<br />
the Proxy holder. Please sign in the space provided and fill in the date of signature.<br />
2. The instrument appointing a Proxy shall, in the case of an individual, be signed by the<br />
appointer or by h<strong>is</strong> Attorney and in the case of a Corporation must be executed under the<br />
Common Seal or in such other manner prescribed by its Articles of Association or other<br />
Constitutional documents.<br />
3. If the Proxy Form <strong>is</strong> signed by an Attorney the relevant Power of Attorney or a notarially<br />
certified copy thereof, should also accompany the completed Form of Proxy if it has not<br />
already been reg<strong>is</strong>tered with the Company.<br />
4. To be valid, the completed Form of Proxy should be deposited at the Reg<strong>is</strong>tered Office of<br />
the Company at No. 77, Galle Road, Colombo 3 not less than 48 hours before the time<br />
appointed for the holding of the Meeting.<br />
<strong>everyday</strong> <strong>is</strong> dif ferent<br />
ASIAN HOTELS AND PROPERTIES PLC<br />
Annual Report 2011/12<br />
100
[ corporate information ]<br />
NAME OF COMPANY<br />
Asian Hotels and Properties PLC<br />
LEGAL FORM<br />
A Public Limited Liability Company incorporated in Sri<br />
Lanka in 1993 and reg<strong>is</strong>tered with the Board of Investment<br />
of Sri Lanka under Section 17 of the Board of Investment<br />
Law No. 4 of 1978<br />
The Company was re-reg<strong>is</strong>tered as per the New<br />
Companies Act No. 7 of 2007 on 15th June 2007<br />
STOCK EXCHANGE LISTING<br />
The <strong>is</strong>sued Ordinary shares of the Company are l<strong>is</strong>ted on<br />
the Main Board of the<br />
Colombo Stock Exchange of Sri Lanka<br />
COMPANY REGISTRATION NO.<br />
PQ 2<br />
BOARD OF DIRECTORS<br />
Mr. Susantha Chaminda Ratnayake - Chairman<br />
Mr. Ajit Damon Gunewardene - Managing Director<br />
Mr. James Ronnie Felitus Peir<strong>is</strong><br />
Mr. Anthony Ranjit Gunasekara<br />
Mr. Rohan Jebashanthan Karunarajah<br />
Mr. Suresh Rajendra<br />
Mr. Sanjiva Kan<strong>is</strong>hka Gamini Senanayake<br />
Ms. Shirani Anoja Jayasekara<br />
Mr. Cholmondeley John Lloyd Pinto<br />
Mr. Anthony Ranjit Gunasekara resigned from the Board<br />
with effect from 29th June 2011.<br />
Mr. Cholmondeley John Lloyd Pinto was appointed to the<br />
Board with effect from 1st July 2011.<br />
Produced by Copyline (Pvt) Ltd Printed by Gunaratne Offset Ltd<br />
COMPANY SECRETARIES<br />
Keells Consultants (Private) Limited<br />
130, Glennie Street, Colombo 2.<br />
REGISTERED OFFICE<br />
No.77, Galle Road, Colombo 03<br />
Tel: 0094 - 11 2437437,<br />
Fax: 0094 - 55 47555<br />
E-mail: ahpl@crescat.com<br />
AUDITORS<br />
KPMG (Previously known as KPMG, Ford Rhodes,<br />
Thornton & Company)<br />
Chartered Accountants<br />
32A, Sir Mohamed Macan Marker Mawatha<br />
Colombo 03.<br />
BANKERS<br />
Deutsche Bank - Colombo<br />
Seylan Bank Ltd - Millennium Branch<br />
Hongkong & Shanghai Banking Corp. Ltd. - Colombo<br />
Nations Trust Bank PLC - Union Place, Colombo<br />
DFCC Vardhana Bank Ltd. - W.A.D. Ramanayake Mw,<br />
Colombo.<br />
Commercial Bank of Ceylon PLC – Colombo<br />
Hatton National Bank PLC – Colombo<br />
Bank of Ceylon –Colombo<br />
CITI Bank N.A - Colombo
<strong>everyday</strong> <strong>is</strong><br />
ASIAN HOTELS AND PROPERTIES PLC • Annual Report 2011/12<br />
Asian Hotels and Properties PLC<br />
No. 77, Galle Road,<br />
Colombo 03, Sri Lanka.<br />
Telephone : 0094-11-2437437<br />
Fax : 0094-11-5547555