OPERATING INSTRUCTIONS - KTM

Information on warranty and guarantee
The warranty and guarantee provisions specified here are complementary to the KTM Bike
Pass in terms of the features of the Pedelec drive components listed below.
For motor and control unit, the warranty legally valid at the time of shipment applies.
4. The model number, serial number or product number on the product has been changed,
Provisions for the batteries of the KTM Pedelec:
erased, made illegible or removed. The seal on the battery case has been broken or
1. The guarantee obviously tampered applies with. only to material or workmanship defects and only upon
presentation 5. Use of the of batteries proof in of systems purchase which consisting are not permitted of an to original be used sales with this receipt product or (the cash receipt
with specified batteries date of may purchase, be used only dealer's in the product name which and they model were number shipped with). of the bicycle, in which the
battery is 6. used, Accidents, for two acts years of God from or causes date beyond of purchase. the control KTM of KTM, reserves caused by the water, right fire, to public refuse the
warranty service disturbances if the documents or inadequate use submitted (humidity). with the battery are incomplete.
2. In 7. the Damage case of of the a warranty, batteries by KTM overcharging undertakes or failure to to repair comply the with claimed the special batteries instructions or, at the
discretion of for KTM, handling to replace the batteries with (see the User equivalent Information). replacement or spare part.
3. Warranty 8. The batteries repairs were will recharged be performed with chargers in the that premises do not belong of KTM. to the drive Costs system. for repairs which
were performed 9. Unauthorised at a location modifications not previously made to the approved product, by which by KTM, the product will not does be not refunded. comply In this
case, the warranty with local will or national be void. technical standards in the countries for which the product was
originally released by KTM.
4. Repair service or replacement during the warranty period do not entitle the owner to
10. Less power (less than 70%) of the battery if it has been completely charged and
discharged more than 500 times within the warranty period of two years.
an extension or to a restart of the warranty period. Repairs and direct replacement under
warranty can be performed with functionally equivalent
replacement units.
The guarantee does not apply if defects other than defects of material or workmanship are
found.
The following items are NOT covered by warranty:
1. Testing, maintenance, repair and replacement service on the basis of normal usage
Warranty disclaimer:
2. If the battery does not reach the full capacity based on normal usage.
3. By KTM improper shall not be use: liable The for product property damage, was exposed downtime, to pawn liquids or rental / chemicals equipment, of travel any kind and/or
expenses, lost profits or similar. The liability of KTM is limited to the purchase price of the
to extreme product. temperatures, moisture or humidity. Damage of the battery by ignoring the
special instructions in the chapter: "Handling and storage of the battery" or the chapter "Use
only Panasonic original components".
The rights of the purchaser according to the applicable national legislation, that is, which are
derived from the purchase contract of the buyer towards the seller as well as other rights, will
not be affected by this warranty. This warranty is the sole and exclusive remedy of the
purchaser and neither KTM nor its subsidiaries are liable for incidental or consequential
damages or injury to any statutory or contractual warranty obligations for this product.
With regard to the rest of the bike components, the provisions specified in the KTM
Bike Pass apply.
KTM FAHRRAD GMBH
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