JRS (draft) - Singapore 0705 - Actuarial Society of Hong Kong

18 - 19 July - Shanghai
20 July - Hong Kong
23 - 24 July - Taipei
25 July - Bangkok
26 - 27 July - Singapore
Organized by:
China Region Committee
Co-sponsored with:
Actuarial Institute of
Chinese Taipei

OBJECTIVE
Jointly organized by the Actuaries Institute Australia, Institute & Faculty of Actuaries, and Society of
Actuaries (China Region Committee) with the support of local actuarial bodies, this Joint Regional Seminar
is designed to assist actuaries and other professionals in meeting CPD requirements.
THE SEMINAR
Our theme this year for Asia's largest annual event for actuaries is "Insurance Products ‐‐ Going Beyond the
Numbers".
Our aim is to make this year somewhat different from the past by providing a non‐conventional/traditional
actuarial seminar by giving you insights and perspectives from people outside of the day‐to‐day actuarial
field. To help/encourage/stimulate wider thinking about insurance products.
So our impressive panel of speakers will present and share with you their personal and/or corporate
perspectives and insights on products and/or product development.
The perennial search by insurers for the "killer product" continues. Some would say, however, don't keep
trying to find "a product solution to a distribution problem". Wrapped within these statements is an
endemic issue for insurers. We have become accepting of the situation that "insurance is sold and not
bought", ie, our business and products are push rather than pull. But does it HAVE to be that way What do
customers need and want
In this seminar we will consider "product" and/or "product development" from a host of different
perspectives as well as provide some ideas and food for thought on insurance products. The objective is to
stimulate your thinking beyond that of your day‐to‐day thinking and activities related to "product". We aim
to encourage you to think more widely than some actuaries are typically considered to do with respect to
"product" and certainly that "product" is about much more than just actuarial pricing.
WORKSHOP
The workshop will cover several 'all in' universal business case studies through utilizing group discussions.
CPD
The Joint Regional Seminar qualifies for (Actuaries Institute Australia/ IFA/ SOA/ ASHK) Continuing
Professional Development (CPD). Actuarial members may find it a useful contribution to their personal
professional development. The amount of hours recorded is left to the discretion of the individual.

VENUE
Shanghai 18‐19 July 2012
Hilton Shanghai
No.250 Hua Shan Road,Jing'an District, French Concession, Shanghai 200040, China
Hong Kong 20 July 2012
Hyatt Regency Hong Kong
Regency Ballroom, 18 Hanoi Road, Tsim Sha Tsui, Kowloon, Hong Kong
Taipei 23‐24 July 2012
Room 201, NTUH International Convention Center,
No.2, Xuzhou Road, Zhongzheng District 100, Taipei, Taiwan
Bangkok 25 July 2012
Grand Millennium Sukhumvit, Bangkok
Ballroom 1, 4/F, 30 Sukhumvit 21 (Asoke) Road, Klongtoey Nua, Wattana, Bangkok 10110, Thailand
Singapore 26‐27 July 2012
Ballroom 2, Level 3, Hilton Singapore Hotel
581 Orchard Road, Singapore 238883
ATTIRE
Business casual attire is recommended for this seminar.
CONTACT INFORMATION
Individuals who wish to travel to any of the 5 locations for the seminar may contact the following persons
for detailed seminar information and registration form:
Shanghai
Ms. Yang Ting ‐ China Association of Actuaries
Tel: (86) 10 6655 5898 Fax: (86) 10 6655 5884 Email: yt@e‐caa.org.cn
Hong Kong
Ms. Tiffany Wong ‐ Actuarial Society of Hong Kong
Tel: (852) 2147 9419 Fax: (852) 2147 2497 Email: actsoff@netvigator.com
Taipei
Ms. Emily Lye ‐ Actuaries Office in Hong Kong
Tel: (852) 2147 9420 Fax: (852) 2147 2497 Email: actuaries@biznetvigator.com
Bangkok
Ms. Rattiya Singlor ‐ Society of Actuaries of Thailand
Tel: (66) 2640 7765 Fax: (66) 2640 7799 ext 7765 Email: rattiyas@mittare.com
Singapore
Ms. Patsy Lau ‐ Singapore Actuarial Society
Tel: (65) 9647 7577
Email: patsy@actuaries.org.sg

The Joint Regional Seminar will feature a wonderful panel of speakers in the 5 locations.
Speakers who are so far confirmed are from a wide range of backgrounds and will provide an impressive array
of different perspectives to stimulate your thinking about products and product development.
Our panel of confirmed speakers are all well known from the insurance industry and we're complemented with
some product experts from outside of our industry to share insights and their perspectives on "product".
These speakers include: Alex McGowan of Cathay Pacific, Andrea Baldi of Lamborghini, Alex Paufler of
Mercedes Benz, Dr Shaun Martin of Applied Cognitive Research and Yvonne Chan Saunders of the Hong Kong
Retirement Schemes Association.
From the insurance industry, our panel (varies by location) currently consists of:
● May Chun
● Calvin Foo
● Louis Heng
● Tony Ho
● Garth Jones
● Gavin Maistry
● Jeff Manuel
● Ben McDermott
● Daisy Ning
● Tim Oliver
● Hengcheng Pan
● Geoff Riddell
● Mark Saunders
● Greg Solomon
● Darren Thomson
● Hans Wagner
● Qing Dennis Wang
● Katsuki Yoshimoto
Topics (vary by location) being covered include:
● Personal perspectives and experiences of "product", what it really means
● Social Media: Product, Platforms, Phenomenon
● New Technology.... New products
● Products -- doing it differently: the Sony Life way.
● Investment yield and it's impacts
● Mortality and morbidity gaps, ageing populations and implications on product development
● Long Term Care products
● Global Trends in Product Development
● Predicting consumer trends using Mathematics
● Benefits of insurance to society
● Food for thought: Product evolution or revolution The greatest opportunity, but who will grasp it

INSURANCE PRODUCTS — GOING BEYOND THE NUMBERS
(Thu) 26 July 2012 — Day 1
08:30 REGISTRATION
09:00 Welcome Remarks - Raymond Cheung, SAS Honorary Secretary
09:10 Opening Remarks - Mark Saunders, Organising Committee Chairman, Towers Watson
09:20 Product Development from CEO Perspectives - Tim Oliver, Aegon
10:00 Social Media: Product, Platforms, Phenomenon - Ben McDermott, Towers Watson
10:40 BREAK
11:10 Predicting Consumer Trends using Mathematics - Dr Shaun Martin, Applied Cognitive
Research
11:50 Food for Thought: Product Evolution or Revolution
The Greatest Opportunity, but Who will Grasp it
Mark Saunders, Organising Committee Chairman, Towers Watson
12:30 LUNCH
14:00 New Technology.... New Products - May Chun, EAB Systems
14:40 Mortality and Morbidity Gaps, Ageing Populations and Implications
on Product Development - Greg Solomon, Swiss Re
15:20 BREAK
15:50 Global Trends in Product Development - Gavin Maistry, Munich Re
16:25 Perspectives on Products - Andrea Baldi, Lamborghini (tbc)
17:00 Panel Discussion with Speakers
Mark Saunders, Organising Committee Chairman, Towers Watson
17:30 END OF DAY 1
(Fri) 27 July 2012 — Day 2 Workshop
08:45 REGISTRATION
09:00 Introduction to Case Study
Alex King, Pacific Life Re
09:20 Breakout Group Discussion
10:20 BREAK
10:50 Reporting by Groups
11:50 CEO Feedback
12:00 Closing Remarks - Raymond Cheung, SAS Honorary Secretary
12:10 END OF SEMINAR
Venue: Hilton Singapore Hotel, Ballroom 2, 581 Orchard Road

Personal Particulars
Name in ENGLISH ______________________________________________________
Company in ENGLISH ___________________________________________________
Address ______________________________________________________________
Phone _____________________________ Fax ______________________________
Email ________________________________________________________________
Preferred name on badge _____________________________________________
Registration Fee:
$300 per person for members
of any member association of
the International Actuarial
Association AND if you
register your attendance and
payment on or before 17 July
2012.
S$350 per person for all other
participants OR if you register
your attendance or payment
after 17 July 2012.
[ ] Member of actuarial organizations
Name of actuarial organization ___________________________________________________
Please specify status: [ ] Fellow Member [ ] Associate Member [ ] Student Member
(tick “√” as appropriate)
[ ] Non-member
Deadline for registration: 23 July 2012
Registration and Payment Method
Registration fee submitted: S$ __________
comprising S$ 300 for ( ) persons plus S$ 350 for ( ) persons.
[ ] We/I enclose a Singapore Cheque / International Bank Draft
payable to “Singapore Actuarial Society” :
Bank Details for Telegraphic Transfer:
Company Name : Singapore Actuarial Society
Bank : DBS Bank
Bank Code : 7171
Branch : Shenton Way, Singapore
Branch Code : 001
Account Code : 001-019506-9
Account Type : Current Account
Swift-Code : DBSSSGSG
Bank ___________________ Cheque/Draft No ____________________________
[ ] We/I have submitted the payment via TT (Telegraphic Transfer) and borne all bank charges.
Please register by completing this Registration Form and returning by email to patsy@actuaries.org.sg or fax
at (65) 6830 8449 If paying by cheque/draft, please attach to Form and mail to Ms. Patsy Lau, Singapore
Actuarial Society, 81 Clemenceau Avenue, #04-15/16 UE Square, Suite 06, Singapore 239917 (but please
email or fax first). Seminar receipts will be issued at the reception desk on 26 July 2012.
Cancellation Policy
No refunds will be made for cancellations. However, an attendee may be substituted at no extra charge (by
notifying Patsy in advance). The Singapore Actuarial Society reserves the right to cancel the Seminar if
conditions warrant. In the event of such cancellation, registration fees will be refunded in full. However, we
cannot be responsible for any airfare or hotel penalties that an attendee may incur due to the cancellation.
Organized by:
Institute and Faculty of Actuaries
Actuaries Institute Australia
Society of Actuaries - China Region Committee
Co-Sponsored with:
Singapore Actuarial Society
Venue : Ballroom 2, Level 3 Hilton Singapore, 581 Orchard Road, Singapore 238883