Dispelling the Myths of PAYware Mobile - Verifonezone.com
Dispelling the Myths of PAYware Mobile - Verifonezone.com
Dispelling the Myths of PAYware Mobile - Verifonezone.com
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<strong>Dispelling</strong> <strong>the</strong> <strong>Myths</strong> <strong>of</strong><br />
<strong>PAYware</strong> <strong>Mobile</strong><br />
Successful Selling Tips For Over<strong>com</strong>ing The Objections<br />
To <strong>Mobile</strong> Payments And Increasing Your Sales Opportunities
<strong>PAYware</strong> <strong>Mobile</strong> For iPhone <br />
simple. secure. solid. savings.<br />
“Job’s done, payment’s<br />
done, and I’m <strong>of</strong>f to <strong>the</strong><br />
next ro<strong>of</strong>.”<br />
Jay Stephens<br />
Owner, D&G Ro<strong>of</strong>ing<br />
“I now have a payment<br />
device that’s as cool as<br />
my business.”<br />
Joe Maluso<br />
Owner, Brand <strong>of</strong> <strong>the</strong> Free<br />
There’s never been a more convenient, more secure,<br />
more affordable way for merchants to accept credit<br />
cards. With VeriFone’s innovative <strong>PAYware</strong> <strong>Mobile</strong><br />
app and card encryption sleeve for iPhone,<br />
merchants who previously only accepted cash or<br />
checks can accept credit cards wherever <strong>the</strong><br />
opportunity presents itself.<br />
Perfect for small mobile businesses or anyone<br />
who wants to have a <strong>com</strong>pletely portable, secure<br />
payment solution — <strong>PAYware</strong> <strong>Mobile</strong> <strong>of</strong>fers true<br />
end-to-end encryption, meaning no risk and no<br />
worries, since sensitive card data never enters<br />
iPhone. And it’s all from VeriFone, <strong>the</strong> industry<br />
leader in secure payments.<br />
We’ve <strong>com</strong>piled <strong>the</strong> most <strong>com</strong>mon myths and quickly<br />
debunked <strong>the</strong>m to help you fully understand <strong>the</strong><br />
truth about <strong>PAYware</strong> <strong>Mobile</strong>. By being aware <strong>of</strong><br />
possible concerns, you’ll be equipped to help<br />
merchants expand <strong>the</strong>ir business and yours as well.<br />
Dis p e l l i n g Th e My t h s Of PAYwa r e Mo b i l e 2
mobile<br />
1<br />
MYTH<br />
Fees are high<br />
REALITY: Merchants can capture previously missed sales from<br />
card-only customers, close more sales because credit<br />
transactions are faster to process than paper and even<br />
save on transaction fees which are lower than card-notpresent<br />
fees.<br />
SELLING<br />
Tip:<br />
Today’s consumers want and expect <strong>the</strong> convenience <strong>of</strong><br />
paying with credit. Service fees can be partially or fully<br />
<strong>of</strong>fset by <strong>the</strong> fact that consumers tend to spend more<br />
when <strong>the</strong>y purchase with plastic.<br />
mobile<br />
2<br />
MYTH<br />
3<br />
mobile<br />
MYTH<br />
Transactions could be missed<br />
REALITY: Where <strong>the</strong>re’s cellular service, transactions will go<br />
through smoothly.<br />
SELLING<br />
Tip:<br />
Let merchants know <strong>the</strong>y can always confirm a transaction<br />
by checking “last transaction” from <strong>the</strong> reports menu.<br />
Merchants can’t print receipts<br />
REALITY: VeriFone realizes that sometimes hard copy receipts<br />
are preferred, so merchants can print receipts from <strong>the</strong><br />
<strong>PAYware</strong> Connect Merchant Console.<br />
SELLING<br />
Tip:<br />
<strong>PAYware</strong> <strong>Mobile</strong> enables merchants to email receipts<br />
instantaneously <strong>com</strong>plying with Regulation E, making it<br />
a truly portable device without <strong>the</strong> hassles <strong>of</strong> extra<br />
cables or external printers.<br />
3<br />
Dis p e l l i n g Th e My t h s Of PAYwa r e Mo b i l e
4<br />
mobile<br />
MYTH<br />
5<br />
mobile<br />
MYTH<br />
There’s no PIN debit<br />
REALITY: VeriFone is already working on an app update so merchants<br />
can accept debit transactions using PIN.<br />
SELLING<br />
Tip:<br />
Card data can be hacked<br />
REALITY: <strong>PAYware</strong> <strong>Mobile</strong> features true end-to-end encryption, so<br />
<strong>the</strong>re is no risk <strong>of</strong> <strong>com</strong>promise.<br />
SELLING<br />
Tip:<br />
Be sure to tell merchants debit cards are accepted by being<br />
run as a credit transaction (qualifying as signature debit).<br />
<strong>PAYware</strong> <strong>Mobile</strong>’s credit card encryption sleeve uses<br />
VeriFone’s VeriShield Protect end-to-end encryption<br />
solution. Sensitive data is encrypted <strong>the</strong> moment <strong>the</strong> card<br />
is swiped, so it never even enters iPhone. Unlike some<br />
o<strong>the</strong>r smart phone credit card solutions, <strong>PAYware</strong> <strong>Mobile</strong><br />
locks down sensitive data for rock solid security.<br />
6<br />
mobile<br />
MYTH<br />
solution is iPhone exclusive<br />
REALITY: iPod Touch can work with <strong>the</strong> <strong>PAYware</strong> <strong>Mobile</strong> app (but<br />
not <strong>the</strong> card encryption sleeve).<br />
SELLING<br />
Tip:<br />
As <strong>the</strong> dominant smart phone, iPhone made sense as<br />
VeriFone’s first partner for <strong>PAYware</strong> <strong>Mobile</strong>. But stay<br />
tuned, more smart phones will work with <strong>PAYware</strong><br />
<strong>Mobile</strong> in <strong>the</strong> <strong>com</strong>ing months.<br />
Dis p e l l i n g Th e My t h s Of PAYwa r e Mo b i l e 4
7<br />
mobile<br />
MYTH<br />
8<br />
mobile<br />
MYTH<br />
New technology is risky<br />
REALITY: VeriFone is <strong>the</strong> world leader in security, so merchants<br />
can have absolute faith in <strong>the</strong> security and reliability <strong>of</strong><br />
VeriFone products.<br />
SELLING<br />
Tip:<br />
VeriFone is <strong>the</strong> leader in payment security. Every<br />
VeriFone product meets or exceeds <strong>the</strong> latest PCI<br />
mandates and <strong>the</strong> <strong>PAYware</strong> <strong>Mobile</strong> app is PA-DSS<br />
accepted.<br />
Integration to your current payment<br />
system is <strong>com</strong>plicated<br />
REALITY: It’s easy to integrate <strong>PAYware</strong> <strong>Mobile</strong> into your merchant’s<br />
selling process by entering information specifically on <strong>the</strong><br />
app during a transaction, which can be used to tie back to<br />
<strong>the</strong> merchant’s order-entry or POS system.<br />
SELLING<br />
Tip:<br />
Let merchants know up-to-date transaction reporting is<br />
available from <strong>the</strong> <strong>PAYware</strong> Connect Merchant Console.<br />
Reporting can be imported into a system by selecting <strong>the</strong><br />
CSV report option.<br />
5<br />
Dis p e l l i n g Th e My t h s Of PAYwa r e Mo b i l e
mobile<br />
9<br />
MYTH<br />
10<br />
mobile<br />
MYTH<br />
It’ll Really Slow Things Down<br />
REALITY: Being able to take payments electronically and on <strong>the</strong> spot<br />
actually speeds up <strong>the</strong> payment process.<br />
SELLING<br />
Tip:<br />
Only Techno Wizards Can Figure It Out<br />
REALITY: <strong>PAYware</strong> <strong>Mobile</strong> is extremely user friendly and no technical<br />
background is required. If you know how to operate a cellular<br />
phone, you can accept credit card payments via iPhone.<br />
SELLING<br />
Tip:<br />
Merchants will be able to handle more customers in<br />
a shorter timeframe.<br />
Simply slide iPhone into <strong>the</strong> card encryption sleeve. The<br />
application is activated via <strong>the</strong> touch screen and is very user<br />
friendly and intuitive. For a demo on how simple it is to use<br />
<strong>PAYware</strong> <strong>Mobile</strong>, visit www.paywaremobile.<strong>com</strong>.<br />
QUICK FACTS<br />
• Secure. Every transaction is safe with our patented end-to-end encryption. No o<strong>the</strong>r<br />
manufacturer can <strong>of</strong>fer this level <strong>of</strong> safety and security.<br />
• Solid. The <strong>PAYware</strong> <strong>Mobile</strong> credit card encryption sleeve is a solid hardware solution.<br />
We’ve designed it to survive in today’s rough-and-tumble world and still perform<br />
flawlessly.<br />
• Portable. Wherever iPhone can go, and whenever opportunity calls, merchants can <strong>of</strong>fer<br />
customers secure credit card transactions.<br />
• Save. Merchants can pocket extra pr<strong>of</strong>its with “card present” sales and increase sales<br />
by <strong>of</strong>fering more payment options to <strong>the</strong>ir customers.<br />
Dis p e l l i n g Th e My t h s Of PAYwa r e Mo b i l e 6
• <strong>PAYware</strong> <strong>Mobile</strong> app plus snap-on card encryption<br />
sleeve creates <strong>the</strong> <strong>com</strong>plete mobile payment solution<br />
• Mini-USB port for charging iPhone while sleeve is still<br />
attached<br />
• Sturdy <strong>com</strong>pact sleeve is built to survive and perform<br />
flawlessly<br />
• Encrypts card data from <strong>the</strong> moment a card is swiped,<br />
so sensitive data never enters iPhone<br />
• Built-in stylus allows for easy<br />
signature capture<br />
• Works in conjunction with VeriFone’s hosted gateway,<br />
<strong>PAYware</strong> Connect<br />
• View transaction history via iPhone or gateway portal<br />
• Email receipts with customized layouts and fields to<br />
highlight special promotions<br />
• Geo-tagging with latitude and longitude points identifies<br />
transaction location to help with dispute resolution<br />
7<br />
Dis p e l l i n g Th e My t h s Of PAYwa r e Mo b i l e
Now that <strong>the</strong> myths about <strong>PAYware</strong> <strong>Mobile</strong> are dispelled, <strong>the</strong>re is nothing<br />
standing between you and today’s latest payment revolution. Expand your<br />
merchant base and enter all new markets with <strong>the</strong> most secure, portable<br />
payment solution on <strong>the</strong> market today. From florists and photographers<br />
to dog-walkers and home-based businesses — <strong>the</strong> opportunities are as<br />
endless as <strong>the</strong> convenience.<br />
To learn more and to be<strong>com</strong>e a reseller, visit www.paywaremobile.<strong>com</strong> today.<br />
.<br />
www.verifone.<strong>com</strong><br />
© 2010 VeriFone. All rights reserved. VeriFone, <strong>the</strong> VeriFone logo, <strong>PAYware</strong> Connect, VeriShield Protect and <strong>PAYware</strong> <strong>Mobile</strong> are ei<strong>the</strong>r trademarks or registered<br />
trademarks <strong>of</strong> VeriFone in <strong>the</strong> United States and/or o<strong>the</strong>r countries All features and specifications are subject to change without notice. iPhone is a trademark <strong>of</strong> Apple, Inc.,<br />
registered in <strong>the</strong> U.S. and o<strong>the</strong>r countries. App Store is a service mark <strong>of</strong> Apple Inc.<br />
07/10 45800 Rev A FS